Jump to content

Amazon

Students
  • Posts

    19,856
  • Joined

  • Last visited

    Never

Everything posted by Amazon

    • Full Time
    • 0
    • 0
    Job Description Do you have a passion for building scalable tools? Do you want to invent and Think Big to take an idea from concept to reality for Amazon customers? Come join the Amazon Private Brands team, where you will be part of a team that is creating private brands exclusive to Amazon, and where we are building long-term customer preference and loyalty. We are looking for a Sr. Product Manager with experience in developing scalable tech tools (preferably in operations, retail, production, or supply chain) to handle strategic product development initiatives that scale our business. You will be tasked with owning product strategy, supplier engagement and experience, financial outputs, and regular updates to senior leadership. You will work with a cross-functional and talented team of instock managers, product managers, software developers, and technologists. This role requires a leader who thrives in ambiguity, identifies opportunities, moves fast to capture them and has tenacity. The successful candidate will have strong organizational and influencing skills and uses data to guide his/her decision-making. The Sr. Product Manager primary responsibilities will include: - Develop new services and tools to enhance operations and processes for Amazon and our suppliers - Work with cross functional Ops and central planning teams to drive scale and automated adoption of solutions for private brands across NA and global geographies - Perform complex business analysis to identify business opportunities to improve revenue and profitability - Define roadmap requirements and develop user experiences stories to shape development of products and tools. - Conduct quantitative, qualitative, business and strategic analysis to identify, develop and implement products. - Identify and manage product issues, complete root cause analysis, provide escalation management and anticipate tradeoffs. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- 7+ years of product or program management, product marketing, business development or technology experience- Experience in using statistical analysis to identify issues or opportunities for improvement- Master's degree or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionAmazon’s Japan Digital & Devices Legal team is looking for a smart, motivated attorney to join our team. This position, based in Tokyo, will support Amazon’s growing and evolving media business in Japan. You will serve as an attorney responsible for counseling the business on a broad range of commercial and regulatory matters and structuring, drafting and negotiating commercial agreements including procurement and content acquisition agreements for the distribution of media products and digital contents through our services. You will provide day-to-day advice in a wide range of legal areas, including e-commerce, copyright, content risk management/moderation, marketing, privacy, regulatory compliance, new feature/service development and commercial agreements.The attorney will be an integral part of the business and will need to be comfortable providing counsel directly to senior leadership both on legal and business issues. The attorney will also work closely with US and other international legal and business teams worldwide.The successful candidate must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. The successful candidate will be client-service oriented, and be able to think big while also paying great attention to detail on tight deadlines. The successful candidate will also be able to prioritize appropriately and easily switch gears without sacrificing quality of work, maintain a high level of professionalism, integrity, and discretion in handling confidential information, and have the ability to work well with people at all levels inside and outside Amazon.We are open to hiring candidates to work out of one of the following locations:Tokyo, 13, JPN Basic Qualifications:- Licensed to practice law in Japan and/or other jurisdiction.- 7-12 years of legal experience (with at least three years at a leading global law firm and/or in-house at a major multinational corporation).- Excellent ability to communicate orally and in writing, draft and negotiate agreements in English and Japanese.- Experience supporting commercial transactions, licensing or other intellectual property work. Preferred Qualifications:- Excellent interpersonal and communication skills.- Outstanding legal and business judgment.- Proven ability to work independently in a fast paced environment.- The ability to function as part of a global legal team.- Experience with the publishing industry is a plus.Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
    • Full Time
    • 0
    • 0
    Job DescriptionAmazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Amazon supports vendors, sellers, and third-party partners around the globe. As a (Senior) Program Manager with Amazon, you will have the opportunity to develop the business requirements and influence the success of these partners. In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This role requires a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners. Key job responsibilities• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.A day in the lifeWe are Amazon: we pioneer.In Global Fleet & Products (GFP), we are building the world's best Last Mile Fleet operation. A key element of this is the delivery of the safest and most efficient on road operation – for our drivers and customers. Our aim is to be the industry leader and logistics provider of choice for drivers, service providers and third-party shippers, with the safest fleet operations.As a Senior Program Manager, you will be responsible for the innovation, and implementation of our fueling programs that serve our Delivery Service Partners, and manage cost. This will require working closely with teams across North America including: multiple third party vendors, Workplace Health & Safety (WHS), Amazon Logistics field operations. This role is inherently cross-functional—you will work closely with Operations, Legal, Finance, Product Teams, and Executive Leadership to bring scale programs across the region. The successful candidate will: Key Responsibilities - Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations - Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver - Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics - Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions - Partner with teams across the business you support and beyond to source, allocate, and coordinate resources - Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order - Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) - Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) - Work with program managers, business leaders and executive team to communicate and impact critical business initiatives - Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects - Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers - Create, communicate, and manage budget for projectsWe are open to hiring candidates to work out of one of the following locations:Nashville, TN, USA Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
    • Full Time
    • 0
    • 0
    Job DescriptionDo you want to be part of an innovative and rapidly growing business? Are you looking for a role with ownership, autonomy, and the ability to lead teams across the globe to launch AI/ML enterprise applications?Then you should join the AWS Sales Marketing and Global Services (SMGS) Sales Planning Tools team. We provide the services, technology, and data to support the rapidly growing world-wide AWS Sales organization. This includes finding inventive ways to scale the business, which will be critical for AWS to continue its strong growth. Our team manages a portfolio of complex, high-impact, and intelligent planning tools, with an exciting multi-year product roadmap. These are global, enterprise grade web applications that are early and mid-stage in their lifecycle, and include both 1P and 3P products. Our team is seeking a talented, innovative Sr. Product Manager with exceptional invent and simplify skillset, problem solving abilities, clear communication skills, think big mindset, and the ability to translate customers and business needs into inventive software solutions. You will own the end to end development of a global, enterprise grade web-based sales planning application that is in its early stage and stands to deliver transformational value across the worldwide AWS Sales organization. You will work with a dedicated engineering team; our product team works with a 50 person, and growing, engineering team. You will define the product’s 2-3 year vision and strategy, including the delivery of automation and intelligent recommendations to drive a more efficient and effective Go-to-market sales plan for AWS. You will be responsible for roadmap development, product requirements management, stakeholder and customer engagement, leadership reviews, user testing, and launch strategy and execution. You will partner with engineering, global sales customers, a data science team, and other application owners across the SMGS organization.Key job responsibilities- Develop product strategy and product definition. - Define and manage multi-year product roadmap, including introduction of Gen AI and ML to transform AWS planning.- Capture, document, and communicate business and product requirements.- Translate requirements into features and user stories. Drive technical team understanding of requirements.- Manage technical build against business requirements. Provide thought leadership with engineering on implementation.- Collaborate with and influence key stakeholders from Global AWS Sales and Sales Operations teams and other System and Application teams across WWRO.- Lead document development for leadership reviews.- Own project status updates to customers, stakeholders, and leadership.- Plan and conduct user testing (UAT).- Drive change management and adoption of solution across AWS Sales and Sales Operations- Manage post-launch activities (user support, new feature development, etc.)- Establish KPIs, identify gaps, and improve performance and adoption of the platform.- Deep dive problems or opportunity areas and propose solutions to address.- Generate new ideas to drive improvement, efficiency and automation across AWS Sales that will enable AWS to scale and grow.A day in the life- Design new products and capabilities that enable business users to operate more effectively, intelligently, and efficiently.- Engage with systems that are at the cutting edge of technology, pioneering new methods and approaches to serving customers and enabling large, distributed, worldwide sales teams.- Work closely with engineering and other product/program managers to define, build, drive and measure product solutions and mechanisms to enable AWS field sales teams.- Leverage strong communication skills and a passion for using data and software to drive business decisions at scale.About the teamWe have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. Beyond a strong technical background and proven track record of product management, a successful candidate will have experience driving strategy and influencing executive leadership. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.We are open to hiring candidates to work out of one of the following locations:Dallas, TX, USA | Seattle, WA, USA Basic Qualifications:- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning technology products Preferred Qualifications:- Master's degree or equivalent- Experience with developing products and features for the sales and marketing space- Experience in a startup or enterprise software environment- Comfort with ambiguity; demonstrated track record of independently developing creative solutions to problems- Demonstrated ability to successfully influence and drive stakeholders to decision without formal authorityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionThe Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support four Directors on our Tax Engine Business team in Seattle, Washington. Tax Engine Business is part of the larger eCommerce Services Team.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilitiesManage complex calendar and scheduling to support teams in multiple locationsManage domestic and international travel Manage expense report coordination and submission Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) Ensure the timely completion of critical tasks and follow up on outstanding matters.Ensure the timely completion of critical tasks and follow up on outstanding matters. Work closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization Help to develop & maintain new mechanisms within the teamWe are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management Preferred Qualifications:- Bachelor's degree- Experience in a fast-paced, high-tech company- Experience managing multiple calendars- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines- Strong organizational, communication, and interpersonal skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,000/year in our lowest geographic market up to $107,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job Descriptionクラウドサービスによりお客様の業務改革を支援するAmazon Web Services (AWS)は、ダイナミックに成長しているAmazonのビジネス部門の 1つです。エンタープライズ営業(インターネット業界)はインターネットを中心にビジネスを展開するコングロマリット企業を担当する営業ロールで、アカウントプランの策定と実行、新規コンタクトポイントの発掘、エグゼクティブやキーマンとの関係構築、顧客満足の各所、お客様のステージに合ったAWSサービスに関わる価値提案、オポチュニティの創出と獲得が含まれます。AWSの代表としてお客様との関係をあらゆる側面から管理、把握し、有効な提案を実施するため、関連するすべての社内組織と連携します。インターネットを中心にビジネスを展開するコングロマリット企業ではそのビジネス形態から大量のITリソースが必要となるため内製で大規模なプライベートクラウドを開発運用しており、AWSのクラウドの価値を長期的に訴求しながらクラウドステージを変化させると同時に、個別ワークロードを短期的に獲得することを目指します。業界知見をもってお客様の意思決定者となるCTO、リードエンジニアに加え、ビジネスのエグゼクティブとの関係を構築し、前例のないベストプラクティスの創出や複雑な問題を解決するなど、これまでのご経験をより裁量広く活かしていただけるポジションです。Key job responsibilities- アサインされた業種やテリトリーのマーケットシェアを高め、売上を増加する四半期のターゲットを達成、オーバーアチーブする- 包括的なアカウント/テリトリープランを作成・実行し、重要顧客と長期で戦略的な関係を築く- AWSのサービスについて、バリュー・プロポジションを作成・訴求する- パートナー様と協業することによりAWSの採用をドライブする- お客様の満足度を確実にするA day in the life適切なソリューションを提案するためには、お客様を理解し、その情報をアカウントプランなどを通じてチームと共有し、共通認識を持つことが重要です。その上で定めたアクションを実行することが基本的な業務となります。数値管理などの営業活動もありますが、何よりもお客様の変革を支援するため、これまでになかった取り組みにも積極的にチャレンジいただきます。About the teamお客様ビジネスへの貢献やお客様のお客様は誰か、そのためにできることは何かという点に強いこだわりを持ち、クラウド戦略の立案、クラウドジャーニーの実行を支援するセールスチームです。現在手に入れられる情報から仮説ベースでの提案を実施、得られた結果を深堀していく、もしくはそこから更に仮説を立て次の提案を実施していくスタイルにこだわって活動しています。AWSについて: https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/#aws-jp-sales-ap #AWSJAPANWe are open to hiring candidates to work out of one of the following locations:Tokyo, 13, JPN Basic Qualifications:- 7 – 10年以上のIT関連営業の経験- エンタープライズ企業、インターネット企業のお客様への直販経験- 英語 (ビジネスレベル) Preferred Qualifications:- エンジニアリング、コンピューター、情報処理などのテクニカル・バックグラウンド- アカウントプラン策定及び実行など特定のお客様向けの営業活動経験- 口頭および記述によるコミュニケーションスキル- お客様との広いネットワークPlease check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
    • Full Time
    • 0
    • 0
    Job DescriptionJoin us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.The Sustainability Measurement & Abatement Technology team builds technical solutions to track, record, and forecast Amazon's WW impact on the Environment (i.e., Carbon, Water, Waste, etc.). This includes calculating past and current impacts and future abatement plans, ensuring credibility through standards and validations, and highlighting non-obvious opportunities for Amazon’s global business teams.We are looking for a Senior Product Manager (Technical) who is passionate about both product management and environmental sustainability. In this role, you will own building, prioritizing, and delivering the technical roadmap to support measuring and improving Amazon's global environmental footprint. You will work with experts throughout the company to identify technical products to improve speed, quality, and usability of Amazon's Scope 1 and Scope 2 usage data and abatement activities. Key job responsibilities- Work on a variety of challenging problems that have to potential to significantly impact sustainability objectives within and outside of Amazon- Collaborate with groups of experts and cross-functional colleagues in an agile environment- Define specific product solutions to address gaps in operational decisions and reporting across the entire product footprint- Work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable, distributed services- Establish and own prioritization of mechanisms to mitigate identified sustainability impact hotspots- Discover, define, and apply scientific, engineering, and best business practicesAbout the teamDiverse Experiences:World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It is in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Mentorship and Career Growth: We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Seattle, WA, USA Basic Qualifications:- Bachelor's degree- 6+ years of technical product or program management experience- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight Preferred Qualifications:- Experience in building and driving adoption of new tools- MBA- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time- Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products- Experience with end to end product delivery- Data-driven decision making and quantitative analysis skills, including deep knowledge of statistical analysis, Excel, SQL and/or other analytical techniquesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionLooking to have impact on the way customers use Apps? Are you interested in building a future in apps and content? Do you enjoy movies/TV dramas, games, and entertainment? Are you looking for some "spice" in your life? If these are things you are looking for, this may be your next job.The Amazon Content and App Partner Engagement (CAPE) team within the Amazon Appstore drives innovation for how our customers view and engage with 3rd party content across Amazon devices and mobile phones. We set high goals and are looking for people who can help us reach and exceed them, whilst "having fun".We are looking for a Marketing Manager to help drive awareness and adoption of our 3rd party apps and developers. You will be an advocate for our app developers and our customers and create friction-less experiences for them. Our developers create engaging experiences for customers on Amazon Fire TV, Fire tablets, Website, and Android phones. Our mission is to ensure we are providing engaging and user-friendly content to our customers whilst also driving increased adoption.You will own the strategy and planning of executions (offers) as well as serve as quality assurance across key marketing channel support initiatives and campaign launches. Daily activities will include in-house media planning, Social medida, Search, Paid Media, E-mail, as well as co-op marketing with developers. As a key member of the JP marketing team, the ability to be able to interpret data, analyze, and create insights is vital. Success in this role requires strong campaign planning/management skills, high attention to detail, being results-oriented, and most importantly being “customer-centric” in your approach. You will have a strong understanding of the marketing funnel and possess great project management and influencing skills to work with multiple teams to achieve success. You will partner closely with other marketing team members, product managers, solution architects, business intelligence, finance, and business development teams to achieve business goals. Our team culture is goal-oriented, collaborative, and driven to achieve results while "still having fun". We seek an individual who is motivated by a fast-paced entrepreneurial environment with the ability to build channels strategies from the ground up utilizing past experience, data analysis, and developer/customer insights. As the ideal candidate, you have a strong passion for the entertainment industry and for creating highly-engaged communities via both B2B and B2C channels. You will have deep experience and passion in strategy planning and obsess over constantly improving customer experiences by leveraging quantitative and qualitative inputs. Most importantly, you will "have fun" doing it and thus create a fun experience to our customers!Key job responsibilities• Own overall content / app launch calendar for internal and external marketing initiatives.• Plan / Execute creative marketing programs and campaigns across various channels, including in-house, paid, social, search, and e-mails. • Own performance measurement of key metrics to provide internal stakeholders with recommendations to increase engagement and acquisition.• Provide performance recaps on a weekly, monthly, and quarterly basis with key insights and provide recommendations for key marketing channel performance enhancements. • Own the end to end communication channel strategy • Partner with internal teams to implement engaging content and proposal improvements to the developer to enhance customer experience. • Drive customer satisfaction by working with the customer research team and execute studies to provide an actionable feedback for content and campaigns.• Research the competitive landscape and identify gaps and needs for optimizations across marketing channels• Own relationship with stakeholder teams to help identify marketing needs and lead end to end support for managed marketing channels.We are open to hiring candidates to work out of one of the following locations:Tokyo, 13, JPN Basic Qualifications:- 6+ years of professional non-internship marketing experience- Experience using Microsoft Excel to manipulate and analyze data- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs- Bilingual: Japanese / English Preferred Qualifications:- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation- Experience with A/B testing, especially around audience segmentation and targeting- Experience using customer research, data, and/or metrics to create assumptions, generate forecasts, and assess the efficacy of marketing initiativesPlease check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
    • Full Time
    • 0
    • 0
    Job DescriptionAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, High Performance Compute background, and the skills necessary to help position AWS as the cloud provider of choice for customers? Are you passionate about cloud computing and its potential to overcome some of the biggest challenges in High Performance Computing? Do you love building new strategic businesses? Join the Worldwide Specialist Organization (WWSO) EMEA HPC team as a Specialist Solutions Architect!Key job responsibilities- As an HPC Specialist SA you will work with our most advanced customers, including the largest CAE and Autonomous Computing customers, financial institutions, and healthcare and life-science customers, ... to craft cloud native HPC solutions.- As a trusted customer advocate, you will help organisations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. - HPC in the cloud has sparked breakthrough innovations in drugdiscovery, product design and manufacturing, quantitative trading, ... as an HPC SA you will work directly with customers to make these breakthrough innovations reality and you will work directly with the services teams to make sure the services AWS provides deliver what is needed to do so.- Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases.- Provide advanced technical knowledge to your aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Along with your extended team, own the technical bar for specialist technical artifacts and standards.- Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements.- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamThe Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.Within WWSO, this position is a part of the Go-To-Market (GTM) Specialist team, where you will lead GTM strategy for AWS’ HPC solutions for North Europe (Nordics, Baltics, Benelux). We create sales plays, leverage partners, and build new initiatives that drive results for our customers. We provide critical feedback from customers to inform our product roadmap, and work closely with our partner network to build an ecosystem supporting our customers’ goals. In emerging areas, we play a critical role as the “first in” teams to build markets for new services, domains, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them to build and deliver what they need.We are open to hiring candidates to work out of one of the following locations:Amsterdam, NLD Basic Qualifications:- Experience in design, implementation, or consulting in applications and infrastructures- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- Experience designing and implementing High Performance Compute solutions (either On Prem or in the cloud) Preferred Qualifications:- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers- Experience architecting/operating solutions built on AWSAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
    • Full Time
    • 0
    • 0
    Job DescriptionAmazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day.Key job responsibilitiesPlan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient Audit processes for compliance and work to close any gaps Analyse feedback and use data to own and implement process improvements at the site Work with station management and other stakeholders to identify and solve process-related issuesA day in the lifeAs a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place. You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities. We are open to hiring candidates to work out of one of the following locations:Borgstedt, SH, DEU Basic Qualifications:A degree in business, supply chain, transportation, economics or a technical field Relevant experience in using data or anecdotal evidence to influence business decisions Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Preferred Qualifications:Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. Experience in Lean, Six Sigma and Kaizen techniques Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d
    • Full Time
    • 0
    • 0
    Job DescriptionWe are a team of builders that work passionately to apply cutting edge technologies to solve real-world challenges that will transform the Alexa experiences in ways we can’t even imagine yet for our customers worldwide. We are seeking a Senior Product Manager to develop and deliver new Alexa experiences for our international customers. You will help build the strategy and vision for a team focused on new features, and you will develop and look after the roadmap based on that strategy and vision.Key job responsibilitiesA successful candidate will be customer-obsessed and highly analytical, being able to work extremely effectively in a matrix organization, show perseverance and steadfastness, love thinking about new products and technologies, and be adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love. Key Responsibilities: - Lead the definition, design and construction of features that delight consumers and compel them to engage despite an abundance of alternatives - Lead the development of the product strategy and vision supported by internal and external analysis - Create buy-in for the product vision both internally and with key external partners - Work closely and collaboratively with design and product teams from partner organizations - Define creative, high quality, simple product roadmaps based on product strategy and vision - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage prioritization and trade-offs among customer experience, performance, and operational support load - Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA day in the lifeYou will be working with a unique and gifted cross-functional team of Engineers, Designers and Product Managers to develop exciting Alexa products and experiences for International consumers.About the teamThe Alexa International team focuses on building and expanding Alexa’s capabilities for customers worldwide. We embrace the unique challenge of understanding the nuances of how Alexa can serve customers’ needs in different cultures and locations in a native way. We are open to hiring candidates to work out of one of the following locations:London, GBR Basic Qualifications:- Bachelor’s degree or higher with a technical discipline- Several years of consumer facing software product management experience- Experience coordinating complex product development cycles and software development schedules- Familiarity with mobile technology, web services, and back-end application infrastructure- Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations and to drive actions Preferred Qualifications:- MBA or Master’s degree- Passion for transformative user experiences- Demonstrated ability to understand and discuss technical concepts and manage tradeoffs- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment- High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously- Ability to work in a fast-paced environment where continuous innovation is desiredAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
    • Full Time
    • 0
    • 0
    Job DescriptionTo support Amazon’s growing business and VAT compliance, Finance Operations Accounting and Analysis (FOAA) is looking for a Finance Manager owning and supporting global VAT and E-invoicing projects. Such projects will relate to business expansions, new product or system launches and compliance with new or changed VAT regulations. The Finance Manager represents FOAA during project meetings, prepares and reviews business and accounting requirement documents as well as journal entry mappings. Communicating and coordinating with FOAA internal and external stakeholders are important aspects of the role. The successful candidate will have a strong desire in innovating processes and exceeding expectations in a dynamic, fast-paced environment, driving innovation on behalf of our customers.Key job responsibilities- Support and co-own EMEA VAT compliance and E-invoicing integration projects from a Finance Operations Accounting perspective. - Liaison with Indirect Tax Controllership and Compliance, Accounting, Finance Operations, and Technology teams with the goal to assure the VAT compliance of the financial statements.- Review tax requirements documents (TRD), provide accounting assessment, and monitor implementation during the launch period. - Influence internal decision making with the goal to sustain and improve accounting of indirect taxes and accuracy of tax filings.- Safeguard the accuracy of VAT financial statement and tax filing by highlighting financial risks associated with VAT and E-invoicing projects. - Inform functional process owners about new projects and explain impact on existing accounting processes. - Provide internal projects communications in Monthly Business Reviews to Senior Leadership.- Promote VAT awareness, including knowledge sharing and training with respect to VAT rules, policies and procedures, within Finance Operations.Base pay for this position starts from EUR 3,250+ gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career developmentAbout the teamAmazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Financial Analyst III to support project requirements and implementation for Accounting operations in FOAA VAT.We are open to hiring candidates to work out of one of the following locations:Bratislava, SVK Basic Qualifications:• Proven familiarity with concepts of Generally Accepted Accounting Principles.• Previous experience in accounting and/or experience in the area of indirect taxes.• Project management experience.• Strong written and oral communication skills with an ability to concisely summarize relevant data and convey results by effectively articulating complex messages.• Demonstrated ability to meet deadlines while managing multiple projects in a fast-paced and rapidly changing environment.• Independent and entrepreneurial attitude showing the ability to work with minimal direction. • Experience with understanding complex process flows and driving process improvements. Preferred Qualifications:• Master’s degree and/or Professional certification (CPA/Qualified Accounting certificate) + relevant experience.• Good understanding of accounts payables and receivables process flows and how they translate into the accounting framework.• Experience working with service center support teams and matrix organizations• Knowledge of E-invoicing programs and VAT requirements related to E-invoicingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
    • Full Time
    • 0
    • 0
    Job DescriptionAt Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Amazon Show, Spot, Echo, Dot or Tap. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter of seconds. We are seeking the industry's best to help us create new ways to interact, search and shop. Join us, and you will be taking part in changing the future of everyday life.We are seeking an Operations leader to join and lead our Alexa Shopping Operations team. The Operations Manager will be responsible for providing the overall management for a large operations team, which plays a critical role in improving Alexa shopping experience for customers.Key job responsibilitiesThe Operations Manager will:- Work with stakeholders across the globe to transition processes and run it on an ongoing basis- Own and drive operational and business goals/metrics for the team owned- Manage the team of Managers and ensure high service delivery and execution- Manage the organization structure, and continuously look to align with scope of work, skill requirement, and budget- Own end-to-end service delivery and planning, which includes infrastructure, staffing models, resource hiring, and optimizing utilization- Establish measurement, reporting, and delivery management processes for effective accomplishment of team goals- Establish & drive business communication and reviews with senior stakeholders- Set a high-quality bar and continuously reinforce a culture of quality and innovation- Own the budgeting for the team- Drive continuous focus on process excellence and automation. Provide inputs for technology roadmap for tool-development projects to improve process efficiency, quality and end-customer impact- Set high hiring and performance bar, and drive performance management strategy, create mechanisms to measure and benchmark talent at various levels in the function, identify top talent and create leadership pipeline for self and all levels in the team.About the teamOPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languagesWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND Basic Qualifications:- A Bachelor’s Degree with 8+ operations management experience with at least 3+ years in managing people managers. Experienced in managing large operations teams- Strong, self-driven leader with demonstrated ability to proactively drive, manage and grow an operations team.- Excellent communication (written & oral) skills and detail oriented- Comfortable working in a fast paced, ambiguous, highly collaborative, dynamic work environment- Proven ability to manage multiple, competing priorities simultaneously. Preferred Qualifications:- MBA from a premier management institute- Six Sigma green belt certified- Operations experience in e-commerce industry- Experience in translating business needs into detailed feature requirements.
    • Full Time
    • 0
    • 0
    Job DescriptionWe’re looking for a motivated, customer-obsessed, analytical Digital Marketing Manager to develop and deliver marketing programs that delight our customers and deepen their relationship with Amazon Ads. Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.Are you skilled at building cross-channel digital marketing programs that deliver an innovative, relevant, and delightful experience for our target audience? We are looking for a Digital Marketing Manager to join our growing outbound marketing team and reach our customers, current and prospective, with stories and facts about Amazon Ads, across a variety of channels: including email, mobile, and our Ads UI. Key to success in this role are an ability to create, manage, and analyze digital marketing campaigns, and use the results to optimize and scale. You will be responsible for building, executing, and QA’ing digital experiences and reporting on results for a high-visibility global program.This is a high impact, high visibility role and the ideal candidate would have experience working closely with marketing, product, analytics, and technology teams to build out and optimize programs over time. You will also cross-share learning with global teams to share best practices and insights. Our team values attention to detail, the ability to work autonomously, motivation to find better solutions for our customers, and having fun while accomplishing our goals together.Key job responsibilities- Plan, design, and execute cross-channel marketing initiatives that drive adoption of Amazon Ads solutions.- Leverage modern marketing automation tools to build multi-step campaigns that inform advertisers of new product developments, promotions, and optimization opportunities - Partner with program owners throughout Amazon Ads and own the channel strategy to iterate and test different ways to communicate key messages- Work and think cross-channel, targeting the messaging to the appropriate media or mix of media where necessary.- Optimize against key metrics including CTR, open rates, attribution metrics, and engagement.- Leverage in-house CRM tools to increase campaign performance.- Track best practices, monitor industry trends, and make recommendations- Provide clear, consistent, and frequent communication with stakeholders to outline strategy, tactics, goals, and performance of campaigns. A day in the lifeThe ideal candidate will be able to work at the strategic level (generating bold and innovative ideas for growth) and at the tactical level (creating and managing campaigns with marketing automation tools, analyzing customer engagement data, and solving problems). The Digital Marketing Manager should be passionate about the customer and must have proven marketing automation experience, analytical capabilities, project management skills and the ability to multi-task and thrive in a fast-paced environment. The successful candidate will need to be a strong communicator who can earn trust with key stakeholders across multiple teams and be able to automate and scale to drive personalized, contextual, and relevant messages to customers.We are open to hiring candidates to work out of one of the following locations:New York, NY, USA | Seattle, WA, USA Basic Qualifications:- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing or working within cross-functional marketing and creative teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Bachelor’s degree in Business, Marketing, or other related area- Basic SQL knowledge- Ability to deal with ambiguity in a fast-paced environment where not all processes and procedures are clearly defined. Agility to change directions quickly as needed. Preferred Qualifications:- Experience equally comfortable building strategic marketing plans and executing at a tactical level- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs- Good understanding of SQL and data processing tools- Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization- Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities- Excellent written and verbal communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Specialist, Paid Search (EU) will define, execute, and measure Paid Search marketing, to drive scalable growth for the business. The key responsibility of this role is to improve Paid Search marketing from strategy to execution by effectively driving site traffic and conversions as efficiently as possible. This includes agency management, campaigns execution, testing and optimization, and developing scalable automated processes. This marketing leader will be passionate about measuring performance and working strategically to optimize Paid Search campaigns for a positive long-term financial impact. This marketing leader will be passionate about measuring ROI, as well as a thinking big to develop capabilities to optimize Paid Search campaigns for long-term financial impact.The Specialist, Paid Search (EU) should be comfortable in both an ambiguous, self-sufficient role, as well as one of team support and interaction. You should be well versed in the analytical and technical side of marketing as well as the creative and experimental side, consistently using one to inform the other.This position is a 24 month fixed-term contract.As a Specialist, Paid Search (EU), you will…- Provide recommendations and execute strategies for search keyword opportunities, campaign structuring, targeting and other facets of paid search- Work with agencies to ensure search tactics fall within the overarching strategic approach- Manage, review, and perform daily responsibilities associated with performance across Google Ads, Bing and other search platforms- Provide creative copy suggestions and graphical ad templates- Generate reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives- Keep pace with search engine and PPC industry trends and developments- Work in collaboration with your CRO team to optimize landing pages conversion- Ensure we are operating towards a holistic search approach together with SEO managersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.We are open to hiring candidates to work out of one of the following locations:Berlin, BE, DEU Basic Qualifications:- Degree in Business, Marketing, Math/Statistics, Economics, Computer Science or a similar field- 2+ years of professional paid search marketing experience- Experience using Paid Search management tools such as: Google Ads Editor, Microsoft Ads Editor, SA360 (DoubleClick Search) etc.- Experience building, executing and scaling Paid Search programs from concept to completion- Business fluency in written and verbal English Preferred Qualifications:- Ability to work effectively across teams to deliver results- Excellent oral and written communication skills and an ability to influence others, especially when working across teams and functions- Experience managing paid advertising budgets in platforms such as Yahoo, Baidu, Facebook, Apple Search, and Amazon Advertising- Ability to work on a diverse team or with a diverse range of coworkers- Additional European languages such as German, French, Spanish or ItalianAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d
  1. Amazon

    Data Associate I - Boston

    • Full Time
    • 0
    • 0
    Job DescriptionHave you always wanted to be a part of something bigger? Something that charts a course to the future? Do you want to see the work you do make a change in the world of tomorrow? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment? AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why, Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses.We are looking for Data Associates, who just don’t think out of the box, but make the box they are in even “Bigger”. We want to inflate the scope of thinking, dive into the abyss of knowledge and exhume the pearls of creativity. The future is now, do you want to be a part of it? Then read on!This is a nine month fixed temporary assignmentKey job responsibilities• Work with a range of different types of data including but not limited to text, speech, image, audio and video.• Maintain confidentiality and follow all applicable Amazon policies for securing confidential information.• Deliver high-quality data, using guidelines provided to meet our KPIs, and using in-house tools and software.• Creative thinking and excellent written communication skills. Attention to details and ability to adapt to dynamic changes.• Proactivity in identifying issues with efficiency and accuracy.• Work on testing for workflow or feature launches if required.• Show Ownership and initiative when providing feedback for improvements to existing tooling that can increase the amount and quality of the data we process - we believe every ground-breaking change starts with a small idea!A day in the lifeWe are looking for a Data Associate (DA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech & text data, to assess and improve performance in everyday situations.To make a mark, one needs to be an expert, your adaptability, focus, and attention to detail in a dynamic need to be unparalleled. To pride yourself on your ability to recognize issues, not succumb to pressure, but come up with an elegant and innovative solution to tackle any hurdle from the goal while working on multi-data modalities.You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe team works strictly in the office Monday through Friday with an eight-hour shift and two breaks half an hour each. We are constantly looking for ways to improve our capabilities and deliver the best product possible. Diverse team, regular meetings, trainings, and Amazon events throughout the year await you.We are open to hiring candidates to work out of one of the following locations:Boston, MA, USA Basic Qualifications:- Fluent proficiency in English language, including grammar and spelling (both written and verbal).- Comfortable working with speech from various dialects and accents.- Business proficiency (B1+) in English language.- High-School or equivalent diploma.- Excellent computer skills, including MS Office and web interfaces. Preferred Qualifications:- Bachelor’s degree in a relevant field or equivalent professional experience.- Certification in any of the following: Technical Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics.- Experience working with speech or language data, including experience with annotation, and other forms of data markup.- Typing speed at 50 WPM or above.- Eye for detail and ability to pivot from one category of requirement to another instantaneously.- Research skills to navigate and synthesize multiple resources; understanding of basic academic integrity, i.e. plagiarism.- To be flexible in work timing and be ready at hand to meet delivery targets.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
    • Full Time
    • 0
    • 0
    Job DescriptionCome help us to build a world-class Public API as part of one of Amazon's fastest growing strategic businesses: Advertising. Our APIs provide self-service low-latency campaign management functionality for Sponsored Ads and Display Ads world-wide at massive scale. We're looking for a Software Development Manager to lead the development of the next generation of our most widely used and business critical APIs. Key job responsibilitiesYou will be responsible for the full software development lifecycle of our next generation public APIs. This means partnering with feature teams across the org to define and implement common models across our entire API surface area. Initially this means directly building and launching our most critical APIs using a shared set of patterns. Over time, we will shift our focus to build tooling to support partner teams building their own APIs following our shared patterns. Candidates for this position should have strong engineering fundamentals as well as real-world experience. You will showcase diverse architectural approaches and design patterns in your technical design. Think big and stay informed about industry standards in Ad tech space. Communicate effectively across all leadership levels verbally and in writing. Lead deep technical discussions with senior engineers, collaborating to solve challenging problems. You will be able to quickly grasp new systems and provide valuable consultation.A day in the lifeIn this role, you are responsible for making sure your team delivers on its goals while maintaining a high quality bar in the code we build and helping your engineers grow in their careers. Delivering on our mission requires close collaboration with a myriad of stakeholders both technical and non-technical. It also requires the ability to deeply understand your team’s tech stack and overall technical strategy. This role includes significant ambiguity as we work to align a new SDLC around the org with more focus on code reusability. About the teamWe are responsible for defining how all Amazon Ads features are surfaced to customers through our public APIs. We are champions of Domain Driven Development and API-first around the organization, and obsess over making our APIs a delight to integrate with. Our mission is to make Amazon Ads APIs easy for customers to integrate with, and easy for internal teams to extend. We do this by promoting code reuse internally and externally to make sure no one has to reinvent the wheel when we launch new functionality. We are open to hiring candidates to work out of one of the following locations:New York, NY, USA Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionAre you interested in taking a front-seat in the innovative technology that powers Amazon’s award-winning Customer Service? If so, come join us! Worldwide Capacity Planning (WWCP), part of Amazon Customer Service Org, is responsible for providing world class human support to Amazon customers. We are building industry leading workforce management product (Vibe) to cater to Amazon’s global scale and complex capacity planning needs. We build systems that adapt to demand and supply volatility and optimize the CS workforce for customer experience, associate experience, and cost. Our systems generate millions of weekly forecasts, generate work schedules for thousands of associates across hundreds of sites, and monitor/mitigate Service Level (SL) risks in real-time. We leverage latest scientific methodologies and optimization techniques to generate these optimal labor plans at a massive scale.Why would you want to join our team?If you are passionate about solving hard technical problems in the Optimization of Capacity Planning via Machine Learning and want your work to make an immediate impact in the real world, this is the place for you. We solve problems on par with leading academic research for the benefit of customers who celebrate our feature launches on social media, constantly demand new features, and through adoption force us to invent new ways to scale our systems. If going deep to optimize for scale, latency, and resource usage excites you as much as working backwards from the customer to develop features that not only work, but delight, then join us in making our product the most successful Worldwide capacity planning platform on the planet! What does it take to succeed in this role?In addition to meeting the technical qualifications, you need to be creative, responsible, and able to dig deep into emerging technologies. Willing to read research papers, but also move quickly to turn ideas into code that solves customer problems. A natural-problem solver, who is able to think about business problems, operational issues, and software architecture in the course of a single conversation. Curious about our customers' needs and dedicated to turning developers into raving fans. Excited to learn from others while bringing your own novel capabilities and perspectives. Someone who makes the team both productive and fun to work in. Key job responsibilities* Design, implement, and maintain scalable, high-performance software solutions for workforce management automation.* Collaborate with product managers to understand business requirements and translate them into technical designs.* Lead architectural discussions, evaluate system designs, and ensure the delivery of high-quality software.* Mentor junior engineers, fostering a culture of continuous learning and growth within the team.* Identify areas for process improvement and propose innovative solutions that enhance the development cycle.About the teamWWCP is the world leader in providing cost-optimal solutions that enable customers to get outstanding human support, while raising the bar on associate experience. WWCP is responsible for: 1) Planning customer support staffing. 2) Preserving customer experience when they contact customer service. 3) Ensuring optimal costs for providing customer support. WWCP crafts a comprehensive workforce management plan by strategically analyzing historical data and anticipating potential business events to accurately predicts the number of required associates for the specified period.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, IND Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent
    • Full Time
    • 0
    • 0
    Job DescriptionPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!The PV Ads CX team owns personalizing Ads experience for a customer on Prime Video. We work on balancing customer satisfaction, and engagement with monetization objectives by applying machine learning based solutions to customize the Ads experience.Successful candidates will have a solid background in distributed system design, service-oriented architecture, and machine learning. They have experience owning and maintaining highly-available, mission-critical systems. Experience in Advertising domain is a plus. You will need to have strong problem-solving and technical abilities, great communication skills, a motivation to learn, and achieve results in a fast-paced environment with excellent analytical reasoning skills. Key job responsibilitiesAs a Software Development Manager on the team, you will be responsible for:* Own technical vision and direction: You identify and mitigate risks, construct project schedules, and prepare status reports; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. Oversee the planning and execution of 1-year and 3-year product roadmaps.* Grow your team: You'll be accountable for growing an engineering team that deliver results. This means you'll wear a lot of hats — from coaching individuals, to leading technical discussions, recruiting, establishing processes, and so on. You'll be an example of Amazon's leadership principles and work to grow more leaders within your group. You will manage a fast-growing team that may span multiple locations.* Collaborate on product direction: You’ll build and maintain relationships between engineering, product management and related disciplines (Product, User Experience, QA) to ensure that we're focused on delivering the right product for customers.* Lead beyond your team: You will be a key leader within Amazon’s advertising organization. You will contribute to the overall growth of our product development organization. You'll share your best practices and technical acumen in order to drive technology decisions across our organization.* Own your own shop: Our products reach hundreds of millions of customers around the world. We run operations 24x7x365 and the services your team delivers must meet high standards for operational excellence. Our teams own and operate the systems we build.* Pragmatic and iterative in building software: you have an ability to simplify and get things done quickly with a demonstrated track record of building and delivering software and working effectively with external and internal teams.* Highly analytical and data-driven: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.* Technically fearless: You push the limits past conventional boundaries.* Team obsessed: You find and cultivate talent to be capable of achieving outstanding results. You help develop the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results.* Comfortable with ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.* Solutions: you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.* Develop a culture of rapid experimentation, measurement, and iteration.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
    • Full Time
    • 0
    • 0
    Job DescriptionDo you want to join an AWS team with a start-up feel and energized team members? Our group is a team of builders that Thinks Big to tackle exciting, impactful problems and drive excellence for AWS Sales, Marketing, and Global Services (Strategy and Operations). We drive the development of global policy, processes, and technology to support the rapidly-growing AWS Sales organization in sales planning activities. We strive to cultivate an engaged and active team culture through inclusive problem solving. We are looking for an experienced content developer with proven experience designing and delivering process and technical content for a global audience. The Content Developer will be responsible for creating and maintaining high-quality content for AWS sales planning products and processes. You will play a vital role in making sure that the details of our processes and tooling are clearly described and easy to understand. The ideal candidate has excellent communication skills, strong program management skills, and technical aptitude that enables effective partnership with product and program managers. You'll participate in bringing to life topics like process mapping, data governance, and new tool launches.Our audience includes sales operations employees, sales managers, and sales leadership as well as partner teams in data, revenue, and compensation teams. Our content helps them understand how teams operationalize the go-to-market strategy to support their teams.KEY RESPONSIBILITIES • Plan, write, edit, and manage a robust library of clear, comprehensive, builder-facing content, including user guides, product how-to guides, FAQs, and support content.• Partner deeply with cross-functional teams, including program and product management, support, external partners and subject matter experts to gather information and understand what’s required to author content to support our users.• Ensure structure, organization, and attention to detail across all content for new launches is accurate, up-to-date, and complies with standards and consistent destinations where users access our content• Assist in driving end-to-end communications strategies across multiple channel levers to successfully reach and inform sales planners of key updates and launchesYour work will help to promote a self-service approach, addressing knowledge gaps to reduce support inquiries and keeping pace of changes to processes, policy, and tools functionality. Our goal is to provide a trusted content that guides customers through our processes and answers questions before they arise.BASIC QUALIFICATIONS• 5+ years as a content developer, communications lead, or content strategist• 3+ years of program or project management experience• Bachelor's degree in English, technical writing, or related field, or comparable job experience• Experience with web publishing and content management systems (HTML, wiki markup)• Ability to be self-directed and effective working independently, yet equally comfortable contributing in a diverse team environment• Ability to interact with different business groups and dive deep into scoping and driving content development assignments for topics that have not been tackled beforePREFERRED QUALIFICATIONS• 5+ years as a content developer or content strategist, with a focus on complex process flow and complex systems• Outstanding skills in writing about complex technical and business subjects to a variety of audiences.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamThe SP2 team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through construction of the “annual plan” and in-year adjustments.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- • 5+ years as a content developer, communications lead, or content strategist- • 3+ years of program or project management experience Preferred Qualifications:- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience in finance, business management and sales operationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionThe North America Stores Events Marketing team is looking for a customer-obsessed Marketing Specialist with strong organizational and communication skills with a proven ability to work with a wide variety of stakeholders in support of our go-to-market strategy for Holiday, the single greatest customer-facing marketing event for NASM. This role will support merchandising and core product marketing strategies onsite during Holiday. This role will also implement best practices across marketing operations and support the measurement and analysis of the Holiday event. As an ideal candidate, you are able to effectively manage multiple competing priorities, be detail oriented and customer obsessed, and have a proven track record of building and executing digital marketing campaigns. You will also be able to identify dependencies impacting merchandising-related success and identify recommend solutions (e.g., process enhancements, elimination, resources, re-prioritization) to your stakeholders.Key job responsibilities• Plan and coordinate onsite merchandising for Holiday• Create processes and mechanisms to ensure quality execution of onsite merchandising strategy; manage issues and ensure timely updates are completed• Ensure vendor COOP commitments are accurately represented onsite; manage in-season requests for inclusion/support• Lead in-event 'reactionary' and trending content; coordinate product curation and necessary creative assets • Conduct analysis of event performance and partner with Product Marketing Managers on optimization • Manage inputs and updates for pre-launch planning updates and communication (flash emails, wiki)About the teamThe newly developed NAS Marketing & Creative team helps customers discover and engage with new, popular, and relevant products across categories. We do this by combining technology, science, innovation, marketing, and creativity to build new customer-facing features and experiences alongside cutting-edge tools for marketers.We are open to hiring candidates to work out of one of the following locations:New York City, NY, USA | Santa Monica, CA, USA | Seattle, WA, USA Basic Qualifications:- 2+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience using data and metrics to measure impact and determine improvements- Experience with onsite marketing, lifecycle marketing and digital advertising Preferred Qualifications:- Knowledge of HTML, XML, and Excel- Experience leading cross-functional teams to establish strong partnerships with demonstrable resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $58,500/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionDo you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving Customer Success through critical thinking and creative approaches? If so, then Blink’s Customer Service (CS) Technical Support team would like to talk to you!Hours are Tuesday-Saturday 9:30AM-6PM ETKey job responsibilities- Providing prompt, efficient, detailed service by engaging directly with Blink’s customers via phone and email- Working with other customer support teams to ensure a consistent and high-quality level of support- Being a voice and advocate for our customers when something doesn’t feel right- Working with customers to understand how they use Blink’s products to resolve their issues and maximize their investments- Acting as an advocate for our customers by reporting and acting on observed areas for improvement- Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience- Assisting with customer communication during Blink’s critical launches and support events- Working across the customer service spectrum to ensure a consistent and highest-quality level of support- Developing detailed knowledge about specific product lines and features- Driving projects that improve support-related processes- Supporting Blink Subscription serviceA day in the lifeAs a Technical Support Associate in the CS/Technical Support team, you’ll work on problems at a deep technical level not normally experienced in a typical consumer environment. You will support our Home Security product suite and help customers navigate their own home networking and mobile device configurations. In addition to solving issues for customers and partners, you’ll be a key player recommending product changes, documenting solutions, and automating log analysis. This position affords a lot of personal growth opportunity.About the teamOur mission is to provide peace of mind for home owners while they are way from home using our wire-free, battery-operated smart home security cameras.We are open to hiring candidates to work out of one of the following locations:Virtual Location - FL | Virtual Location - GA | Virtual Location - NC | Virtual Location - SC | Virtual Location - TX Basic Qualifications:- 3+ years of customer service experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience in technical support that is focused first and foremost in customer success- 2+ years of experience supporting consumer WiFi / Mesh networking platforms (Linksys, D-link, Google WiFi, ASUS)- 2+ years working with of Firewall configurations, parental controls, and commonly enabled features associated with service provider modems/routers and services- 1+ years providing technical support for mobile devices and platforms (iOS, Android)- Ability to work remotely- Excellent verbal and written communications skills required in both English and Spanish, German, French, or Italian Preferred Qualifications:- 2+ years of customer service experience- A drive to dig into the details of a system or process to solve customer problems- Ability to document technical customer issues into notes that are consumable by other users- Technical curiosity and excitement to learn new technologies and help customers succeed- Excellent oral and written communication skills- Proven success in a fast paced support environment- Experience using Zendesk CRMAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
    • Full Time
    • 0
    • 0
    Job DescriptionThe Private Brands Discovery team designs innovative machine learning solutions to drive customer awareness for Amazon’s own brands and help customers discover products they love. Private Brands Discovery is an interdisciplinary team of Scientists and Engineers, who incubate and build disruptive solutions using cutting-edge technology to solve some of the toughest science problems at Amazon. To this end, the team employs methods from Natural Language Processing, Deep learning, multi-armed bandits and reinforcement learning, Bayesian Optimization, causal and statistical inference, and econometrics to drive discovery across the customer journey. Our solutions are crucial for the success of Amazon’s own brands and serve as a beacon for discovery solutions across Amazon.This is a high visibility opportunity for someone who wants to have business impact, dive deep into large-scale problems, enable measurable actions on the consumer economy, and work closely with scientists and engineers. As a scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions.. With a focus on bias for action, this individual will be able to work equally well with Science, Engineering, Economics and business teams. Key job responsibilities- Drive applied science projects in machine learning end-to-end: from ideation over prototyping to launch. For example, starting from deep scientific thinking about new ways to support customers’ journeys through discovery, you analyze how customers discover, review and purchase Private Brands to innovate marketing and merchandising strategies. - Propose viable ideas to advance models and algorithms, with supporting argument, experiment, and eventually preliminary results. - Invent ways to overcome technical limitations and enable new forms of analyses to drive key technical and business decisions. - Present results, reports, and data insights to both technical and business leadership. - Constructively critique peer research and mentor junior scientists and engineers. - Innovate and contribute to Amazon’s science community and external research communities.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 8+ years of building machine learning models for business application experience- 4+ years of applied research experience- PhD, or Master's degree and 5+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning Preferred Qualifications:- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- Experience with large scale distributed systems such as Hadoop, Spark etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job Description Would you like to help one of AWS’s largest customers - Amazon - to architect and build its next generation of services securely in the cloud? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems in the cloud or a software developer who likes to solve business problems, Security compliance engineering tech is the place for you. The Security compliance Engineering tech group is responsible for building tools to discover, evaluate and remediate third party vendors with which Amazon interacts with. We're connected to all parts of Amazon's business and it’s massive, worldwide service-oriented architecture. We enable the Amazon business to build, architect and operate their enterprise scale systems securely on AWS. We are looking for a Software Development Engineer who is excited about leading the technical vision and architecture for auditing and monitoring Amazon's growing resource footprint in AWS. You will innovate in areas such as enterprise scale resource management in the cloud, real time cloud intelligence, and build systems that make it easy for global teams to define build requirements, regardless of where their service or dependencies are hosted. You will partner with the leadership team to drive key engineering and business decisions that will influence and impact Amazon’s software stack on AWS. You will also have the unique opportunity to provide inputs to the next generation of AWS services by representing one of its largest enterprise customers, Amazon. The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to really enjoy working closely with their peers in a group of very talented engineers. Key job responsibilities* Work closely with a group of highly talented and motivated software engineers.* Design, develop, test, deploy, deliver, and maintain multiple customer facing applications.* Leverage your Full Stack expertise in HTML5/Javascript/React for UI, Java/Kotlin/Python for service layer and API Gateway to deliver robust solutions.* Investigate new technologies and champion adoption within the team* Invent ways to overcome technical limitations and enable new forms of analyses that drive key business decisions* Mentor junior team membersAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of programming with at least one software programming language experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
    • 0
    • 0
    Job DescriptionGlobal Sales mission is to build new, inventive solutions and processes to resolve the complex and ambiguous challenges our customers face while expanding their selling businesses internationally. Our team operates globally across Americas, Europe, Asia, and Mid East regions where, in addition to identifying and solving today and tomorrow’s international eCommerce blockers, we work closely with Selling Partners as they optimize and drive their business. We wear many different hats to analyze and solve many different challenges, and no one day is ever the same. If you’re a builder who relishes environments which may at times lack a pre-set playbook or instruction manual, we want to hear from you. The focus of this position is LATAM, with key responsibilities including managing and growing a profile of key accounts, driving improvements across a range of selling and expansion-related fields including logistics, advertising, promotions, tax, compliance, fulfillment, and more. You will build a deep knowledge and complete purview of the leading edge of global eCommerce.Key job responsibilities• Qualifying and managing a book of business spanning multiple categories and countries. • Identifying and resolving bottlenecks or other addressable CX opportunities across a multifaceted, complex Mexican business landscape. • Liaising and maintaining regular communication with key internal and external stakeholders. • Marketing strategies and support for regular and key seasonal events. • Analyzing data and producing insightful business strategies that make a difference. • Building multi-domain subject matter expertise through management of parallel business initiativesWe are open to hiring candidates to work out of one of the following locations:San Jose, CRI Basic Qualifications:- 2+ years of sales or account management experience- Speak , write and read fluently in English Preferred Qualifications:- 3+ years of sales or account management experience- Experience in relationship management within technology, start-ups- E-Commerce industry or related industry experience- Analytical skills and highly data driven- Ability to work in fast-paced environment and resourceful in achieving success in the face of ambiguity
×
×
  • Create New...