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    Job DescriptionAmazon has come a long way since opening on the World Wide Web in July 1995. Today, we operate retail websites in multiple countries across geographies, offering products in many categories (books, media, digital, electronics etc.) worldwide, and we still like to work hard, have fun and make history! The Amazon.com brand has become synonymous with a superior level of convenience, selection, low prices, and customer service. We have over 130 million active customers as of 2010.Amazon’s Customer Service organization is looking to expand its software engineering team to help drive automation, self-service and defect reduction for customers. We are searching for smart, energetic and passionate software development engineers to solve complex technical problems and to work with engineering and business teams distributed across the globe.Amazon's Customer Service (CS) department is seeking an experienced software development engineer (SDE) to join the team. CS is the heart of Amazon, our vision is to be "Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online."Job location would be Hyderabad.Key job responsibilitiesThe successful candidate will work within the Consumer Tech and Product (CTAP) team and own the delivery of technical changes from a strong roadmap of projects. The projects range from introducing new self-service workflows for customers to access from the website to new Email, Push and SMS notifications. The candidate will gain a vast amount of experience in a short time period by working with various technical teams from across the globe on an away team model basis.A day in the lifeAs a Software Development Engineer in CTAP, you will take the lead on building innovative solutions for enabling self service automation and contact handling. You will also own the technical relationships with the business teams. You will have a strong bias for action, Deep Dive, insist on the highest standards and deliver results. Basic Qualifications: 1+ years of non-internship professional software development experience Experience programming with at least one software programming language Preferred Qualifications:Bachelor's degree in computer science or equivalent
  1. Amazon

    Operations Supervisor - Bolton

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    Job Description*** Please note: This is a Part-Time Position. 20 hours per week.***Shift: 09:30-14:30 (4 x 5 hour shifts) Sun to Weds or Weds to SatOperations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful. Key job responsibilities- Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts - Support and train employees to deliver great service and supervise them in their daily tasks - Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement - Work with other departments to find solutions to address common issues or support needs in areas of key performance - Use data analysis to identify ways to optimise safety, quality and productivity A day in the lifeYou’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day. You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times. Explore the world of Amazon Operations : https://www.amazontours.com/About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. Basic Qualifications:- Advanced proficiency in local language in both written and verbal communication - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Preferred Qualifications:Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. - Experience of stakeholder management including building and maintaining professional relationships Experience in an operational environment, such as logistics, retail, hospitality, or customer service - Upper intermediate proficiency in English Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering.Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities- Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work.- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio. - Role may support more than one location/site. - Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder - Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull. About the teamYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:· High school or equivalent diploma · 2+ years of electrical and/or mechanical experience OR 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience · 2+ years of experience MS Office Suite experience Preferred Qualifications:· 4+ years of Data Center Engineering Experience · Associates or Bachelor’s Degree Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Injury Prevention Specialist to join our team. In this position, you will be a part of the onsite Workplace Health & Safety (WHS) Team and will lead both injury prevention and proactive activities. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to:- Minimize the risk of ergonomic injury to employees through awareness, education and early intervention- Dive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task. - Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processes- Evaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate risk - Frequent engagements with both associates and operational leaders - Support site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policies- Partner with onsite medical team to implement treatment plans for first aid cases based on injury type - Will be required to maintain all first aid credentials Basic Qualifications:Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State CertificationMust have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Associate or American Red CrossBachelor's DegreeProficiency in Microsoft Office and digital recordkeeping Preferred Qualifications:Experience in an occupational or industrial settingExperience with an industrial wellness programExperience working with a cross functional teamAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  2. Amazon

    Operations Manager - Surat

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    Job DescriptionAmazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Operations ManagerManager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Developing and/or referring to performance metrics to drive team performance and business results.· Identifying the business impact of trends and making data backed decisions.· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age” Basic Qualifications:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience
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    Job DescriptionJoin us at Salesforce Success Central (SFSC) at Amazon, a dedicated central team providing Salesforce expertise and managed services to help teams across Amazon accelerate their Salesforce journey. As a Software Development Engineer in Test, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment.As a Software Development Engineers in Test, you will have the opportunity to work with a wide variety of technologies from front-end UI to back-end distributed web services. You will own the design and implementation of tests that will help in end-to-end quality of major deliverables working closely with multiple engineers and teams to execute them. Scaling, reusability, and customer experience are top priorities as the business grows.If you enjoy broadening your technical skills, building new tools, and working in an environment that thrives on creativity, experimentation, and innovation, then this is the job for you!Key job responsibilitiesAs a Software Development Engineers in Test, you will develop, execute and maintain software to test the product. You are expected to have industry-leading technical abilities that enable you to significantly improve product quality. You should have a combination of solid in-depth knowledge of Quality Assurance, as well as knowledge of object oriented design principles. The test software you will build should expose defects in production level code as well as defects at the component and feature integration perspective. You should command the skill to communicate clearly and effectively.A candidate will need to define automation strategy, automation cases as well as design tools for unit, functional, and performance testing in a programmatic manner. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency.A day in the lifeAs a Software Development Engineer in Test you’ll be expected to:- Develop test tools and frameworks that help us to scale our test services. - Drive test-setup prototypes for new technologies- Work collaboratively with our customer teams and engineering partners- Serve as a test lead on our, cross-functional projects with significant bottom-line impact- Proactively communicate technical information and status to broad, cross-functional teams- Understand system inter-dependencies and limitations Basic Qualifications:- 2+ years of non-internship professional software development testing experience- 1+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience designing or supporting low-maintenance automation frameworks- Experience debugging, diagnosing, and troubleshooting complex, production software issues Preferred Qualifications:- Knowledge of overall system architecture, scalability, reliability, and performance in a database environment- Experience with large-scale data analytics and data warehousingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Sub Regional Manager will be responsible for providing WHS support to Delivery Stations within their region to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. A successful Sub-Regional EHS Manager will demonstrate the ability to build trust and confidence with the operations team and inspire change through providing comprehensive risk assessments and safety data analysis. The Sub-Regional WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will instruct and train operations leaders in Amazon safety policies and assist the operations site teams in incorporating our safety standards at their site. You will work to identify best practices and incorporate these standard methodologies into our standards to continuously improve the safety landscape. The Sub-Regional WHS Manager will possess excellent safety program knowledge as well as environmental and ergonomic knowledge and be able demonstrate this expertise when working with Operations. Responsibilities include but are not limited to: - Possess a thorough understanding of local/regional regulations and company policy. - Provide guidance and oversight to ensure compliance to all applicable Amazon EHS Policies. - Measure sites’ performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. - Deliver on-time and quality projects to Operations. - Analyze EHS metrics and review incident weekly and monthly incident trends to discover trends to rationalize the allocation of appropriate resources to areas where the safety risk is highest. - Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FCs. - Audit record-keeping practices and Gensuite entries to be aligned with global safety standards and local regulations. - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent. - Spend time at the delivery stations and seek input from teams, Associates and leaders on safety program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions. - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training. - Ability to travel up to 50-70% of the time. - Must be flexible regarding shifts. Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability Preferred Qualifications:- Distribution Center or manufacturing safety experience with mix of exempt and non-exempt employees at a site of at least 250 people preferred- Master’s degree preferred- Experience in a fast-paced, changing/growing organization- Certified Safety Professional preferred- Excellent written and verbal communication skills, including comfort collaborating with site leaders.- Ability to develop and implement department goals and strategies.- · Strong analytical skills with demonstrated problem solving ability.- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy- Proficient in Microsoft Office and the use of pivot tables and the development of charts and graphics- Ability to manage multiple sites.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Key job responsibilitiesEssential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as KaizenEssential SkillsStrong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications:- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- Bachelor's degree
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking bright, motivated, hardworking individuals to fill Data Center Logistics Specialist positions. The ideal candidate will have a solid background in logistics with a focus of inventory management, shipping receiving and transportation. They must possesses a strong work ethic, attention to detail, the ability to multitask and operate in a very fast paced complex environment, meet deadlines, and a commitment to Operational Excellence. Additionally offering strong customer support and the ability to remain flexible with frequent shifts in priorities.The Logistics Specialist will maintain accountability of in-stock components as well as receive and process inbound shipments. You will also assist with ongoing requests to ensure that proper stock levels are maintained and distributed to all locations to support build and repair activities. Working with the Logistics Manager, they create plans to optimize the flow and delivery of parts through their lifecycle; tracking inventory locations and movement. They work closely with Datacenter Operations Technicians to fulfill parts and equipment deliveries quickly and accurately. They will also work with Procurement teams to ensure that inbound equipment orders are complete and delivered to appropriate Data Center Locations.They are responsible for accurate data entry and resolving questions from peer organizations. Additionally, the Logistics Specialist will ensure that all information associated with the deliveries such as inventory tracking and Ticket updates are accurate to ensure equipment is ready for processing by end user.The ideal Logistics Specialist will dive deep into the inventory they maintain to better understand the consumption, control and accuracy surrounding the components. The Logistics Specialist will be involved in, if not responsible for or limited to, decision making involving shipping and receiving of components, load planning, loading and unloading equipment, daily equipment receiving and processing, ultimately helping us to deliver on our goals of high availability and low cost. They will also maintain up-to-date metrics dashboards and or excel spreadsheets and will create reports for internal and external customer and management as required.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesResponsibilities can and will include manual tasks, such as assembling, addressing, stamping and arranging for the shipment of materials, handling incoming shipments, unpack boxes and verify contents. Load and unload large equipment utilizing pallet jacks. The Logistics Specialist will be required to keep precise records of all commodities going in and out of company.Logistics Specialists are expected to understand all aspects of transportation, shipping and receiving as well as inventory control, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment (i.e forklift).The following physical demands are expected with reasonable accommodations:-Work with and/or around moving mechanical parts-Noise level varies and can be loud-Temperatures between 60 and 90 degrees, and will occasionally exceed 90 degrees-This team will be working overtime as needed by the business-Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:-Must be able to lift loads of up to 49 pounds and carry them for short distances-May participate in group lifts of 50 pounds or more.-Push or pull heavy objects into position-Work in a noisy environment-Commitment to a culture of safety-Must be able to shift priorities without friction.-A Valid Driver's License is required.Responsibilities Include:-Receive parts, maintain inventory, and check-out parts as needed to Data Center Technicians and Engineers-Load and unload shipments and transport parts, racks, and equipment between different locations, including localized driving of a variety of transportation vehicles-Handle sensitive/classified client materials-Work with and/or around moving mechanical parts-Occasionally work is in an office environment-Work overtime as required-Perform the following tasks:o Frequently push, pull, squat, bend, and reacho Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawlo Coordinate body movements when using tools or equipmento Reach and stretch to position equipment and fixtures while maintaining balanceo Push or pull heavy objects into positiono Work in a noisy environmento Stand, sit, and walk for prolonged periods of timeo Occasionally be exposed to extreme cold or hot weatherAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 1+ years of logistics experience - 1+ years of material forecasting experience - 1+ year of experience in shipping & receiving, inventory and warehousing practices. - 1+ year of experience in transportation. - Current, active US Government Security Clearance of Top Secret or above. Preferred Qualifications:- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionThe Amazon Display Protocols team is looking for a talented and passionate software engineer to help change the way people use interactive graphics applications in the Cloud!We are developing state of the art, low-latency streaming protocols service which provide our customers with a secure way to deliver remote desktops and application streaming from any cloud or data center to any device, over varying network conditions.AWS services like Workspaces and AppStream 2.0 as well as many customers around the world, leverage our technology to run interactive applications remotely on EC2 instances, and stream their user interface to simpler client machines.You will be part of a distributed engineering team with members both in the US and Italy. This position is for candidates who would like to join our team in Seattle.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Job ResponsibilitiesAs a software development engineer on the Amazon Display Protocols team you will be part of an international team building technologies and products, like NICE DCV (https://aws.amazon.com/hpc/dcv).Your responsibilities will focus on solving real customer problems and will span across all aspects of development, from the design of distributed architectures, to the development of efficient networking protocols, from low level graphic and GPU optimizations to the implementation of elegant user interfaces.This position involves on-call responsibilities, typically for one week every two/three months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our software is robust and reliable. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.A day in the lifeEvery day there will be plenty of opportunity to get involved with new technologies and work on different components of our products, or, if you prefer, to dive deeper in your particular area of expertise. Either way, there will be always something new to learn. We just ask you to be highly passionate and motivated and willing to make a significant contribution to our team. Your talent and passion can make a big difference. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience Preferred Qualifications:- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions- Internal enterprise or external customer-facing experience as a technical lead- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)- Development in a distributed systems environment- Experience in a 24x7 operational services or support environment- Experience with AWS services and/or other cloud offerings- Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challengesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- - Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- - 2+ years of technical engineering experience Preferred Qualifications:- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions- Internal enterprise or external customer-facing experience as a technical lead- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)- Development in a distributed systems environment- Experience in a 24x7 operational services or support environment- Experience with AWS services and/or other cloud offerings- Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challengesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job Description物流拠点の出荷作業に関連する業務をサポートしていただきます。一日に6000件以上の膨大な注文を、お客様とお約束したお届け時間を守る為に365日の体制で管理を行います。その中で発生する多くの課題をタイムリーに解決して、お客様に迅速に商品をお届けする重要な仕事になります。【業務内容】 出荷業務における荷物の準備や集荷作業をモニターして  不備や遅延リスクを検知して連絡や確認を実施。 出荷に必要な資材の管理、急な不足への対応 ドライバーからの問い合わせへの電話対応 イレギュラーやトラブル発生時の管理者への報告と指示に沿った問題解決対応【勤務形態】・週40時間(1日8時間 週5日フルタイム勤務)・1か月単位の変形労働時間制によるシフト制※シフトは土日祝日含む(固定シフトは不可)※公休・有給休暇の希望日提出は可能ではあるが基本的には会社指示※年末年始も稼働あり。繁忙期になります。【勤務時間】・5:30~22:00の間で9時間/休憩:1時間含む(8時間勤務)・シフトパターン(5:30-14:30/11:00-20:00/13:00-22:00)※5:00-14:00のシフトは在宅勤務※月間休日10日間/年間休日120日※繁忙期や緊急時には上記以外の時間帯シフトを依頼することがあります。 Basic Qualifications:・4年制大学学士号または同等の業務経験・ビジネスレベルの日本語力 ・パソコン・タブレット端末・スマートフォン等を用いて キーボード操作の経験がある・エクセル初級レベル(四則演算/SUM関数ができる)・シフト勤務ができる・電話オペレーター経験が1年以上ある方 Preferred Qualifications:・様々な世代とのコミュニケーション経験・チームワークを重視して、 チームプレーのための気配りができる方・臨機応変に行動し、理論的に物事の判断ができる方・インクルーシブなカルチャーへの貢献や多様性に富んだグループで 働くことに対して前向きであること・作業の効率化や業務の改善に携わった経験があるPlease check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
  3. Amazon

    Maintenance Tech II - Goodyear

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    Job DescriptionMaintenance Technician II About Maintenance at Amazon Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey! About the Role As a Maintenance Technician II, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire resistant daily wear and composite toe safety shoes for your safety! Responsibilities include, but are not limited to · Promote a safe working environment by following all safety procedures Complete preventative maintenance routines with proper documentation· Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more · Maintain a positive working relationships across all of the Amazon Operations facility Track and store department inventory· Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation · 50% or more travel requirement pre-launch to complete various building launch and training tasks. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field- 2+ years of experience with automated conveyor systems and controls- 2+ years of experience in the repair of material handling equipment- 2+ years of experience conducting predictive and preventative maintenance procedures- 1+ years of metal and wood fabrication- 1+ years of blueprint and electrical schematic reading- 1+ year of knowledge with electrical and electronic principles- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field- Experience with Material Handling Equipment (MHE) safety standards accordance with Original Equipment Manufacturer (OEM) and Safety standards- Project Management experience- Experience with a Computerized Maintenance Management System (CMMS)- Experience with robotic operation and maintenance- Able to troubleshoot basic input and output functionsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionThe Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities- Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents- Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement- Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands- Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance- Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk- Maintain confidentiality in matters involving security and/or personnel issues in the work place- Effectively partner with internal customers in evaluating current and future security services, processes and initiatives- Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners- Accurately communicate verbally and in written form to a broad customer base- Train and orient new Associates in LP culture- Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth- Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping- Promote and execute security best practices- Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems- Work weekends and/or overnight shifts as necessary- Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. Basic Qualifications:* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze data * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented setting Preferred Qualifications:* Demonstrated ability to work independently with off-site supervision * Demonstrated ability to engage with others at all levels * Strong oral and written communication skills * Comfortable working in a fast-paced and multi-tasking environment* 1+ year of leadership or management experience* Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification * Experience with warehouse or distribution center services * Experience conducting internal or external interviews* Familiarity with Lean Six Sigma concepts desired and certification* Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc. * Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniquesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionAre you passionate about leading a team and impactful programs for your organization and your Customers? This is your chance to manage a team of Supply Chain Managers to achieve world class inventory health for your Customers. You will do this by overseeing planning and inventory management for your Customers as well as driving analysis and optimization of inventory management systems and processes. You will drive initiatives that improve your Customers’ sales, operational performance, and experience by partnering closely with your Customers, some of the most influential Consumables Selling Partners in our Amazon Stores, and internal Amazon teams.Key job responsibilities• Plan and execute program inventory strategies to optimize availability, fast track delivery promises, speed and inventory health for Consumables AVS Selling Partners (SPs).• Monitor, analyze and own Key Performance Indicators such as: Out of Stock rate, Fast Track Instock metrics, demand forecast accuracy, Total Inbound lead time, fill rate, including presenting insights, themes and trends to Senior Leadership team.• Contribute to goal setting for your team to align with organizational goals in addition to business strategy development and identify the appropriate input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short-term SP needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of SPs performance. Use these metrics to guide your work and uncover hidden areas of opportunity.• Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate SP’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.• Lead a team of Supply Chain Managers (6-7 direct reports), as a thought leader in defining success criteria and understand business needs of SPs in an ever-changing business environment. Contribute to strategic plans and documents for the organization.• Partner stakeholder teams including Category Management, Finance, Account Management, and Central Support teams to align programs and initiatives to drive growth.• Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.A day in the life• Facilitate weekly meetings with your team to align on weekly focus and monitor progress on Key Performance Indicators.• Coach and empower your team with new supply-chain and Free Cash Flow initiatives.• Create a strategy document outlining your team’s/Customers’ largest opportunities areas for leadership review.• Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective recruiting efforts to meet the team’s needs.• Review connections data and create a plan to address team concerns and expand on new team ideas.• Audit business performance metrics for the Customers managed by your team and highlight key opportunities and concerns in the metrics to your team.• Identify synergies across the AVS and Category Instock teams to leverage resources, projects and ideas to effectively enhance SP experience, employee experience and Customer experience.About the teamThe Amazon Vender Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Supply Chain excellence, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and will lead a team of Supply Chain Manager who support Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Grocery, Mass Beauty, Premium Beauty, Pets and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories.**This role is posted for Seattle, WA, candidates can can selected to be located in any of our approved office locations: Seattle, Austin, NYC, or Arlington (HQ2)** Basic Qualifications:• Bachelor’s degree in Business, Retail Planning, Information Systems Management or relevant field of study such as Engineering, Economics, Supply Chain Management, Operations Management• 5+ years of experience in Supply Chain management, Forecasting, Sourcing, Demand Planning and Retail Inventory Management • 3+ years of experience leading teams and has the ability to deliver results through their team, including proven ability to effectively unblock their team• Proven ability to problem solve through critical thinking and working with large data sets to root cause and identify scalable solutions that drive broader impact • 2+ years of experience working with Excel and SQL proficiently• Demonstrate deep knowledge of statistical inventory control, demand planning, and forecasting. • Leader with proven ability to empower, coach and build highly effective teams. Preferred Qualifications:•MBA with a quantitative focus, or advanced degrees in Operations Management, Mathematics/Engineering• Has experience in leading teams with proven performance of driving change and improvement. • Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment. • High degree of organization and ability to manage multiple, competing priorities simultaneously. • Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions• Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done• Extreme attention to detail and willingness to roll up their sleeves to own large scale initiatives and/or unblock their team• Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment• High degree of organization and ability to manage multiple, competing priorities simultaneously• Extreme attention to detail and willingness to roll up their sleeves. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126,000/year in our lowest geographic market up to $208,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online as well as from their physical retail locations under Amazon and Whole Foods Market banners. The candidate will be a critical member of the Worldwide Retail Growth and Development (WWRGD) team and will support a portfolio of leased or owned retail, industrial, and office locations within North America. Through the implementation of industry best practices, the candidate will be responsible for the administration of real estate leases, subleases, and owned property. The candidate will support current policies, procedures, and controls pertaining to the payment of rent, percentage rent, common area maintenance, property taxes, insurance premiums and other property related expenses. The candidate will ensure that all lease and property documents are accurately abstracted and uploaded into a lease database. The candidate will review common area maintenance reconciliations to ensure compliance with lease obligations and make payment adjustments accordingly, if necessary. The candidate will combine real estate industry experience and excellent problem-solving skills to interact with diverse stakeholder groups, both internal and external. Limited travel required to one of our offices up to twice annually for company events and department all-hands meetings. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. Basic Qualifications:Bachelor's degree preferred in business, management, real estate, or related field. 5 years of corporate or commercial asset management experience with a retailer, landlord, or commercial real estate company. Ability to interpret lease language and familiarity with retail, industrial and office leases.Experience with lease abstracting and account reconciliations.Experience utilizing commercial real estate lease software such as Tango.Experience with the payment of monthly, quarterly or annual amounts due to landlords in accordance with lease obligations.Experience with the Microsoft Office Suite including Word, Outlook, and Excel. Preferred Qualifications:5 years of lease administration experience with a retailer, landlord, or commercial real estate company.Broad experience with interpretation of retail, industrial and office leases.Experience with abstracting leases into lease database software.Ability to analyze and prepare account reconciliations in Excel.Experience with running reports, calculations and entering payments of percent rent in accordance with lease obligations.Familiarity with subtenants, including management of all lease dates, invoicing of rent, taxes, and operating costs.Background with collections proceedings from subtenants as required.Ability to run reports to monitor pending dates, expirations, and renewals within Tango.Experience working with legal team to coordinate the issuance of estoppels, certification documents, and non-disturbance agreements.A demonstrated ability to work in a high stress, fast-paced environment that includes management of high-volume electronic communication and email.Work independently while maintaining all deadlines and critical date obligations.Proven track record to analyze and interpret complex leases and educate stakeholders of lease compliance responsibilities.Identify new or improve existing business processes.Experience with building trust and professional relationships with our landlord partners.Track record of developing strong relationships with internal partners such as operations, accounting and legal teams.Effective and clear communication skills, both written and verbal, with the ability to interface with individuals at all levels of an organization.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online as well as from their physical retail locations under Amazon and Whole Foods Market banners. The candidate will be a critical member of the Worldwide Retail Growth and Development (WWRGD) team and will support a portfolio of leased or owned retail, industrial, and office locations within North America. Through the implementation of industry best practices, the candidate will be responsible for management of a diverse real estate portfolio, with an emphasis on researching and responding to property management issues, building maintenance obligations, monitoring co-tenancy requirements, and tracking use violations of lease restrictions. The candidate will work closely with operations and store development partners to track, monitor, and enforce lease obligations that may result in monetary penalties from landlords, while maintaining good landlord relationships. The candidate will combine real estate industry and excellent problem-solving skills to interact with diverse stakeholder groups, both internal and external. Limited travel required (20% or less) within the assigned portfolio for property inspections, problem solving real estate challenges, and building professional relationships with our landlord partners. Travel to one of our offices will be required up to twice annually for company events and department all-hands meetings. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.About the teamBachelor's degree in business, management, real estate, or other related field. 5 + years of corporate or commercial property management experience with a retailer, landlord, or commercial real estate company. Ability to interpret lease language and familiarity with retail, industrial and office leases.Experience negotiating real estate actions to enforce lease compliance.Experience utilizing commercial real estate lease software such as Tango.Experience with the Microsoft Office Suite including Word, Outlook, and Excel. Basic Qualifications:Bachelor's degree preferred in business, management, real estate, or related field. 5 years of corporate or commercial asset management experience with a retailer, landlord, or commercial real estate company. Ability to interpret lease language and familiarity with retail, industrial and office leases.Experience with lease abstracting and account reconciliations.Experience utilizing commercial real estate lease software such as Tango.Experience with the payment of monthly, quarterly or annual amounts due to landlords in accordance with lease obligations.Experience with the Microsoft Office Suite including Word, Outlook, and Excel. Preferred Qualifications:5 years of lease administration experience with a retailer, landlord, or commercial real estate company.Broad experience with interpretation of retail, industrial and office leases.Experience with abstracting leases into lease database software.Ability to analyze and prepare account reconciliations in Excel.Experience with running reports, calculations and entering payments of percent rent in accordance with lease obligations.Familiarity with subtenants, including management of all lease dates, invoicing of rent, taxes, and operating costs.Background with collections proceedings from subtenants as required.Ability to run reports to monitor pending dates, expirations, and renewals within Tango.Experience working with legal team to coordinate the issuance of estoppels, certification documents, and non-disturbance agreements.A demonstrated ability to work in a high stress, fast-paced environment that includes management of high-volume electronic communication and email.Work independently while maintaining all deadlines and critical date obligations.Proven track record to analyze and interpret complex leases and educate stakeholders of lease compliance responsibilities.Identify new or improve existing business processes.Experience with building trust and professional relationships with our landlord partners.Track record of developing strong relationships with internal partners such as operations, accounting and legal teams.Effective and clear communication skills, both written and verbal, with the ability to interface with individuals at all levels of an organization.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionThe Amazon Display Protocols team is looking for a talented and passionate product manager to help us develop and grow our portfolio of products and technologies, and change the way people use interactive graphics applications in the Cloud!We are developing state of the art, low-latency display protocols. Our products provide to end users a secure and efficient way to get access to the graphical interface of a remote desktop or application that resides in the cloud or in a data center using different types of client devices and over varying network conditions.AWS services like Amazon AppStream 2.0, Amazon Nimble Studio, Amazon Workspaces, as well as many customers around the world, including Netflix, Volkswagen and LG Electronics, leverage our technology to remotely interact with applications, running on EC2 or in their data center, using a range of end-user devices such as desktops, laptops, Chromebooks or thin-clients.You will be part of a distributed team with members both in the US and Italy. This position is for candidates who would like to join our team in Asti, Italy. Given the distributed nature of the team, you may be asked to visit our team in US a couple of times per year (when the conditions will permit).About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Key job responsibilitiesYou will be part of an international team building technologies and products, like NICE DCV (https://aws.amazon.com/hpc/dcv) and the Workspaces Streaming Protocol (https://aws.amazon.com/workspaces/wsp).As technical product manager, you will own portfolio strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. You will work with stakeholders across AWS as well as outside of Amazon, including lighthouse Fortune 100 and 500 companies using our products.A day in the lifeThis is a high visibility and high impact role. Every day you will have to balance your efforts among working closely with engineers to find innovative solutions for satisfyinginteresting customer needs, defining new product features, collaborating with our go-to-market teams to drive adoption, interacting with customers and partners, and representing our products and the team in front of all levels of AWS leadership. Either way, there will always be something new to learn. We ask you to be highly passionate, motivated, and willing to make a significant contribution to our team. Your talent and passion can make a big difference.About the teamApplications and Higher Level Abstractions (Apps)AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals. Basic Qualifications:Bachelor's Degree in Computer Science or similar, or comparable years of experience5+ years of product management experience with completion of full product lifecycle (from concept through launch)Demonstrated success translating complex qualitative and quantitative customer feedback into successful products/features/solutionsExcellent communication and writing skillsExperience working with a diverse and geographically distributed team Preferred Qualifications:BA or equivalent master’s degree from a top MBA programExperience with remote display protocols, such as Microsoft Remote Desktop and VNCEntrepreneurial spirit with track record for delivering results in fast-moving environmentsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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    Job DescriptionWe are looking for a Head, Paid AM to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace.The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they’re building, developing and guiding high-performing teams.In this role, the candidate will be responsible for driving strategic business and operational objectives of his/her Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Mumbai/Bengaluru office. If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you!Key job responsibilitiesBusiness Growth· Contribute to goal setting for your team to align with organizational goals.· Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. · Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. · Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship Management · Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. · Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.Leadership· Manage a team of Account Managers (6-8 direct reports)· Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.· Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. · Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. Basic Qualifications:- 6+ years of sales experience- Experience analyzing data and best practices to assess performance drivers- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors- Experience managing teams- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business Preferred Qualifications:- Experience influencing C-level executives- Experience managing a team and training/on-boarding new members
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    Job DescriptionAmazon Kids+ aspires to be the world’s most trusted, loved, and used service for kids and the adults and parents who care about them. Amazon Kids+ brings together all types of content that kids and parents love, including books, Audible books, movies, TV shows, educational apps and games, plus a child-friendly Alexa experience. It provides peace of mind for parents with award-winning parental controls and monitoring through Parent Dashboard, and a world of fun for kids where they can choose from thousands of the most popular titles and age-appropriate content, all hand-selected by the Kids+ team. Kids+ is available on Fire Tablets, Fire TV, Kindle e-readers, compatible Android and iOS mobile devices, and compatible Alexa devices. More information can be found at http://amazon.com/kidsDo you want to create and deliver innovate consumer software products for millions of customers around the world? The Amazon Kids organization is looking for a Product Manager – Technical to help drive some of our Parents Experiences team. This role will lead the strategic planning, definition, execution, and delivery of technology to enable parents to efficiently setup their Kids+ enabled device, manage and tailor their child's experience, and ensure overall satisfaction. You will manage aspects of our end-to-end Parent product roadmap, develop requirements and technical solutions for innovative technologies that align our Kids+ strategy, and oversee successful expansion and delivery of these Parent experiences to new devices and geographies.Key job responsibilitiesThis role requires excellent writing skills, strong technical expertise, strategic thinking, and the ability to effectively partner across Amazon product lines and businesses to solve challenging problems. You will define and launch new game-changing features and services that drive acquisition, engagement and retention for Amazon Kids for parents. You will have experience deep diving new business areas (range of CX, marketing, and engineering), a strong bias towards data driven decision making, and an innate ability to define and understand how metrics relate to business problems and to each other. You should be comfortable working with a high degree of ambiguity, while developing strategy and vision documents to align and influence key partner teams to drive initiatives to completion. Basic Qualifications:- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job Description The Apprenticeships Support is a central member of the Apprenticeships Team and plays a key role in organizing the program across the country.This role can be based in any Amazon FC location: Sosnowiec, Szczecin, Wrocław, Gliwice, Łódź and Poznań.This new and exciting role touches different parts of the business so you need to be ready to learn a lot and quickly. The role will interest those with an appetite to develop, who enjoy organizing, working with attention to detail and data, managing budgets and liaising with internal and external customers. The role will be based in an FC, however there may be a requirement to travel. The role will report into the Country Apprenticeship Program Manager.Key job responsibilities- Support Operations business areas with the apprenticeship schemes.- Track apprentices progress and program metrics through internal and external tools.- Partner with a variety of stakeholders internally and externally.- Coordinate all training in the program and cooperate with training providers - Support the apprenticeship program by organizing and tracking all relevant expenses.- Support communication to apprentices.- Support recruiting and marketing activities, including participation in events and job fairs.- Support the coordination and planning of apprenticeship graduations.- Manage the newsletter and the Apprenticeship Wiki, support other marketing activities.- Develop and maintain program handbooks. Basic Qualifications:- Computer literacy- Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook- Advanced knowledge of English (CEFR B2-C1)- Advanced knowledge of Polish (CEFR C1) Preferred Qualifications:- Problem-solving ability with an analytical and solutions focused approach.- Strong relationship building and organizational skills are key.- Able to manage and present data accurately.- Demonstrates effective communication skills, both verbal and written, and able to convey active listening.- Displays bias for action and a result driven mindset.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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    Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. We are seeking a Senior Category Manager to lead the delivery of complex, multi-disciplinary, multi-million-dollar Ops construction projects.The role will work alongside a team of Construction category managers and will partner closely with Pre-Construction, Design and Construction, World Wide Real-Estate, and World Wide Design to develop and execute category sourcing strategies, deliver savings/value and improve productivity across the category. This role will be part of an exciting, fast moving and growing team. The right candidate for this role will be a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. You will have an eye for detail and determination to standardize processes and turn-over high-quality work. This position involves direct contact with both internal and external stakeholders, and the candidate must have an ability to communicate effectively with business partners at every level, including upper management to inform decision making.Key job responsibilities- Lead individual GC construction category projects, partnering with the team, owning the delivery of complex, multi-disciplinary, multi-million-dollar sites.- Identify, develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision-making process of the category roadmap with senior leadership.- Build relationships and alignment with internal and external stakeholders to effectively plan and deliver site launches to meet site construction programs, particularly for Prime week and Peak season.- Own the individual targets and goals identified across the NA GC construction category scope as well as identifying and delivering incremental process and system improvements- Drive General Contractor (GC) sourcing, award, contracting and ongoing support until project delivery, while maintaining commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance; - Lead supplier performance management; including improving sustainability & social responsibility; - Help develop Key Performance Indicators and set goals for the team- Audit the progress of the team to ensure we are meeting customer expectations- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Candidate must be able to travel, up to 10%A day in the life- You will deliver market leading low-cost, innovative and sustainable construction equipment/services to help our Operations teams succeed and delight Amazon.com customers with speed, selection and convenience- You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal partners across Design & Construction, Operations Engineering, Workplace Health & Safety and Finance - You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs- You will focus on deep diving categories to unlock value and help deploy emerging technologies at scale for Operations Basic Qualifications:- Bachelor's degree- Experience defining and executing program requirements- Experience implementing repeatable processes and driving automation or standardization- 5+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Preferred Qualifications:- PMP- 5+ years of construction cost management experience- Experience being responsible/leading large and complex negotiationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilities· Manage day to day operations with a team of AI Data Validators and AI Validator Leads· Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management· Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones.· Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis· Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas· Own team’s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis. Basic Qualifications:· A Bachelors Degree with relevant experience of 4+ years with 2+ years of people management. · Excellent communication (written & oral), strong organizational skills and detail oriented · Strong analytical, problem-solving, and critical-thinking skills · Comfortable working in a fast paced, highly collaborative, dynamic work environment · Willingness to support several projects at one time, and to accept re-prioritization as necessary Preferred Qualifications:· Business Analytics experience · Six Sigma/Green Belt Certification · MBA
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    Job DescriptionAs a Senior Business Coach, you will partner with 20-40 Delivery Service Providers (DSP) owners assigned to delivery stations across the a specific region. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Senior Business Coaches are responsible for: - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide bench-marking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel (~2-3 days/week); the role is based out of our Nashville office location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. Basic Qualifications:- - Bachelor's degree.- - 5+ years of relevant work experience in account or relationship management, small business logistics, or retail/vendor/supplier management Preferred Qualifications:- - 9+ years of relevant work experience in account or relationship management, small business logistics, or retail/vendor/supplier management.- - MBA or other advanced graduate degree.- - Last Mile, Operations, or small parcel packaging experience.- - Experience working with or owning a small business.- - Verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues.- - Highly organized and thrive in a dynamic environment with the ability to set and adjust priorities independently.- - Can handle complex problems/efforts, decisions, and escalations.- - Mitigate long-term risks and finds a path forward in difficult situations.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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