Amazon

Job DescriptionAWS Global Field Operations (GFO) provides the best end-to-end support for AWS products and services in non-traditional environments including Outposts Services. GFO brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or customer on-premises facility and edge sites. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience.We are looking for a GFO Technician who is an experienced and highly motivated Data Center Technician to install and support AWS deployments in non-traditional environments. As a GFO technician, you will maintain and operate the world’s largest cloud computing infrastructure across a number of local and remote locations across Americas.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThis is a customer-facing role that requires strong technical, communication, and problem-solving skills. Your activities will include (but not limited to):• Build relationships with internal teams and customers along with innovating effective solutions to meet issues & problems as they arise• Conducting site assessments at various facilities to proactively prepare for the onsite installation of AWS equipment• Installing/expanding/provisioning AWS infrastructure at the third-party premises, data center, and/or non-traditional environment• Troubleshooting network installations & configurations and performing network testing, break/fix and/or decommissioning and solving complex problems• Proactively identifying and implementing strategies that prevent support issues and/or further enhance the customer experience• Conduct day-to-day business, both internally and with external customers• Required travel up to 30% on average. You will be required to travel between locations to install, service, and retrieve AWS equipment.• Physical ability to push and/or pull heavy objects into position (regularly lift up to 18kg and participate in team lifts of 30 kg)• May lead or participate in efforts to develop standard operating procedures (SOPs) and tools that improve operational efficiencies• May lead larger projects that require cross-functional alignment and support, including large-DC installations, global-reaching business initiatives, and/or development of mechanisms to support growth to ensure compliance with global group standards.• May be required to work at height to maintain AWS infrastructure equipment while adhering to AWS health & safety guidelines.• Most of all, you will have a passion for technology along with a desire to be the best at your job every day! Basic Qualifications:- Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)- 4+ years of data center engineering or operations experience- 2+ years of leading large complex programs experience Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Bachelor's degree, or 4+ years of relevant technical position experience- Experience working in a customer-facing environment- Experience with network operating systems such as Cisco IOS and Junos- Knowledge of power distribution and data center mechanical cooling systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 32.00 - 57.00 USD hourly

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:-Support, mentor, and motivate your salaried and hourly workforce-Lead large-scope projects with site and regional impact-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance-Manage safety, quality, productivity, and customer delivery promises-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach-Stand/walk for up to 12 hours during shifts-Work in an environment where the noise level varies and can be loud-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)-Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob descriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).Key job responsibilitiesResponsibilities include, but are not limited to - Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. - Ensuring infrastructure networking and computing systems remain available during production hours. - Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - Managing local technical projects. - Maintaining or creating policies, procedures, and processes. - Identifying root-causes of operational issues and process inefficiencies. - Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours. - Supporting customers from multiple buildings in the area, as well as remote customers. - Traveling within your local or regional area to support our customers. Basic Qualifications:- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- High school or equivalent diploma Preferred Qualifications:- 2+ years of computer networking experience- Experience supporting video conference and teleconference equipmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, South Gate - 25.00 - 41.00 USD hourly

Job DescriptionThis role can be located in one of our approved corporate offices in Seattle, WA and Arlington, VA.Build foundational expertise in vendor partnership management while directly impacting customer experiences on Amazon's retail platform. As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor Services.Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating vendor initiatives, analyzing performance data, and learning to influence outcomes across internal and external stakeholders. You'll work within a collaborative team environment, receiving guidance while building toward independent delivery. This position offers a strong foundation for career growth in customer success and vendor management.Key job responsibilities•Coordinate vendor initiatives and execute tactical business plans that support growth and improve customer experience•Analyze performance metrics and learn to develop data-driven recommendations that drive adoption and ROI•Build collaborative relationships with vendors, serving as a reliable point of contact for day-to-day needs•Advise vendors on utilizing Amazon tools, policies, and programs while escalating blockers and risks appropriately•Identify opportunities to improve team processes and contribute to operational efficiency•Leverage internal AI tooling to drive efficiencies and expedite problem solvingA day in the life•Review vendor performance data and prepare summaries for team discussions•Collaborate with teammates to resolve vendor inquiries and coordinate solutions•Participate in vendor meetings, managing agendas and driving detailed discussions•Support project execution by tracking status, identifying blockers, and escalating roadblocks•Contribute to team knowledge-sharing sessions and process documentationAbout the teamAmazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences. Basic Qualifications:- Bachelor's degree or equivalent- Experience working in a fast-paced, team environment- 3+ years of vendor management, or 3+ years of relevant discipline work experience- Data analysis experience including manipulating large datasets from complex systems and interpreting results- Proficient in Microsoft Excel- Experience in relationship management- Excellent professional written and verbal communication skills- Time management Preferred Qualifications:- Experience using BI Tools (Tableau, OBIEE, Business Objects, Cognos, MicroStrategy)- Experience in process improvement- Experience in project management- 4+ years of e-commerce or retail industry experience- Professional experience in Buying, Planning or Merchandising- Experience rapidly adapting to change and dealing with ambiguity- Advanced degree, certifications or equivalent experience- Experience working with diverse stakeholders and teams- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Jefferson - 91,000.00 - 136,500.00 USD annually

Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, compelling technology, and support. We dive deep to understand each customer's unique challenges, from peak-season scalability to cloud transformation, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.As a trusted customer advocate, the Solutions Architect will help retail organizations within the Retail, Restaurants & Consumer Goods (RRCG) vertical understand best practices around advanced cloud-based solutions, and how to migrate and modernize existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad adoption of AWS.The ability to connect technology with measurable business value to drive increased usage of AWS is critical to a Solutions Architect. Here are some other qualities we are looking for- At AWS, we have a credo of "Work hard. Have fun. Make history." In this role, you will love what you do and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.- Enjoy working with large, global retail customers. You will have a passion for educating, training, designing, and building cloud solutions for some of the most innovative and demanding retail companies in the world.- You will enjoy keeping your existing technical skills honed and developing new ones, from high-availability online and store systems to real-time inventory and AI-driven personalization, so you can make contributions to deep architecture discussions.Key job responsibilities- Ensure success in building and migrating ecommerce applications, platforms, and services onto AWS — including commerce engines, digital experience layers, fulfillment systems, and data pipelines.- As part of the RRCG account management team, formulate and execute a technical strategy aligned to the unique growth and transformation goals of East Coast ecommerce customers.- Educate customers on the value proposition of AWS for retail and ecommerce workloads, and participate in deep architectural discussions to ensure solutions are designed for peak-traffic resilience, cost efficiency, and rapid innovation.- Conduct one-to-few and one-to-many enablement sessions to transfer knowledge to ecommerce customers considering or already using AWS — covering topics such as GenAI-powered personalization, real-time analytics, and cloud-native commerce architectures.- Capture and share best-practice knowledge across the AWS Solutions Architect community, with a focus on ecommerce and retail patterns.- Author or contribute to AWS customer-facing publications such as whitepapers, blogs, workshops, and reference architectures tailored to the RRCG vertical.- Build deep relationships with senior technical stakeholders at East Coast ecommerce companies to enable them to become cloud advocates and accelerate their digital transformation.- Act as a technical liaison between customers, AWS service engineering teams, and support — advocating for ecommerce-specific product needs and roadmap priorities.A day in the lifeThe Retail, Restaurants & Consumer Goods (RRCG) Solutions Architecture team partners with some of the most innovative ecommerce and retail companies on the East Coast. We are builders and trusted advisors with deep expertise across commerce platforms, supply chain modernization, real-time analytics, and AI-driven personalization. We celebrate curiosity, share knowledge freely, and take pride in the impact we deliver for customers and the broader AWS community. If you're energized by the intersection of technology and commerce, this is the team for you.No two days look the same as an RRCG Solutions Architect on the East Coast. Your morning might start with a customer architecture review, helping a major retailer design a peak-season scaling strategy on AWS. By midday, you're collaborating with your account team on a proposal for a D2C brand exploring AI-driven personalization. Afternoons bring deep-dive whiteboarding sessions, internal knowledge sharing, or contributing to a retail reference architecture. You close the day connecting with a senior engineering leader, building the trust that turns customers into cloud advocates. It's fast, meaningful, and never boring.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 4+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2+ years of IT development or implementation/consulting in the software or Internet industries experience- Knowledge of cloud architecture Preferred Qualifications:- Knowledge of AWS services- Knowledge of software development tools and methodologies- Experience working with end user or developer communities- Experience working directly in customer implementations- Experience writing and publishing technical white papers- Experience in the retail sectorAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 131,300.00 - 177,600.00 USD annually

Job DescriptionStay local, shop global! Amazon Cross Border (XB) team allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. XB team has presence in multiple countries and will continue to stay at the forefront of Amazon’s global expansion strategy. XB Seller Experience is a key driver for the growth for this business and we are looking for a dynamic, organized and self-starting SDEs to take on a critical role in building a new unified Seller Experience for the first time. XB Seller Programs Team is seeking an experienced Software Development Engineer interested in disrupting the way products are made available to customer, sold, and distributed on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection and prices across Amazon’s 100MM+ customers, while innovating beyond established cross border norms. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets.
At Amazon, we are working to be the most customer-centric company on earth and enable products that meet our customers needs and demands while providing a safe experience throughout. To reach there, we need exceptionally talented, bright, dynamic, and dedicated individuals. Are you excited to help Amazon grow product selection across the globe and improve Seller Experience?
Mentorship & Career Growth:
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. Key job responsibilities• Solve complex problems through data, rapidly.• Design and develop state of the art software systems that address these complex and ambiguous problems.• Own the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible.This position which is ideal for candidates who are looking to deal with scaling challenges at Amazon and ready to build mission critical system software applications and tools. It is also an opportunity for freelance candidates to become domain experts and have an enormous opportunity to make a large impact on the design, architecture and development of consumer products. A day in the lifeA day in the life
As a Software Development Engineer on the team, you will take ownership over the software design, documentation, development, engineering approach, and delivery. In this role you will collaborate with leaders, work backward from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a huge impact by disrupting the way products are bought, sold, and distributed on Amazon on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection and improved Seller Experience for our global customers. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.Key job responsibilities Manage and develop a team of Area Managers Lead operational teams on a shift, deal with issues, and positively impact site performance Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work closely with other support teams, including HR, Finance, Health and Safety, and Security Design and deliver initiatives across the sites to improve operational performanceA day in the lifeYou’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support for your team to be the best managers they can be. Key job responsibilitiesOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.Key job responsibilities Manage and develop a team of Area Managers Lead operational teams on a shift, deal with issues, and positively impact site performance Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work closely with other support teams, including HR, Finance, Health and Safety, and Security Design and deliver initiatives across the sites to improve operational performance Basic Qualifications:- Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field Preferred Qualifications:- Experience with Six Sigma tools and Lean techniques, or experience in similar environmentsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs part of the AWS Applied AI Solutions organization, our vision is to provide business applications leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' success through delivery of intuitive and differentiated technology solutions which solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.The Connect Telecom Engineering team is responsible for provisioning and maintaining connectivity to global telecom carriers, managing the backend telecom infrastructure, and troubleshooting customer issues related to telephony. Our team owns the Session Border Controller (SBC) service used to route calls between Amazon Connect and telecom carriers, ensuring reliable delivery of voice services and telecommunications systems that connect millions of customer interactions worldwide.We have a rapidly growing customer base and an exciting charter that includes solving highly complex engineering and algorithmic problems in the telephony domain. We are looking for a passionate and talented Software Development Engineer to join us to innovate on the telecom infrastructure that powers Amazon Connect's voice capabilities. The position represents a rare opportunity to be part of a fast-growing business and help shape the technology and product as we grow. You will play a crucial role in developing next-generation telecom systems, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.Key job responsibilitiesAs a developer on our team, you'll own code end-to-end from design to development, and work closely with technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technologies involving SIP/VoIP, modern web services, SOA, NoSQL databases, and distributed systems at scale.A day in the life1. Evaluate design decisions that make telecom systems secure, scalable, fault-tolerant, and highly available with low latency.2. Implement software solutions for carrier connectivity, call routing, and telecom infrastructure automation.3. Improve the operational excellence of the services the team owns, including the SBC platform and carrier management systems.4. Provide cross-team impact by mentoring others, participating in operations, design reviews, document reviews, and contributing to team/org goals.About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionShip Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times, load flow control and ensuring proper trailer utilization. Ship Clerks can assign job duties, provide work direction and communicate with internal and external partners. Ship Clerks will drive and execute standard work in areas impacting Safety, Quality, Productivity, Utilization, and On-time Performance. They will help support daily management of department duties including Load planning, Load Flow Control, Load Quality, TDR, Communicating to Upstream and Downstream Partners, Allocating Labor, Leading Meetings, and Assigning job Duties. Ship Clerks will escalate any barriers to their Operations Leaders and work with them to mitigate issues impacting safety and performance.Key job responsibilities • Correspond with multiple shipping companies and their contacts • Use multiple shipping company’s software to ship and track packages • Coordinate trailers to corresponding dock doors and cross docks using SSP • Troubleshoot shipping problems and errors to resolution • Ensure trailer utilization is maximized to control transportation costs • Ensure on-time dock performance • Assist in updating Staging POD 5s and resource allocation • Oversee Load Flow Control for the building • Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads •Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience. •Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type • Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensure successful area performance, through tracking, reporting and feedback of associate performance • Participate in Operational Excellence initiatives in some capacity • Filling in as needed with production duties • Fully understanding workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Participating in safety initiatives • Referring all job injuries or safety violations immediately to Area Manager Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required Preferred Qualifications:- Prior training, teaching or presentation experience- Willingness to work different shifts- Shift hours for this position may be different from the standard production shifts- Willingness to work in different areas as required by training needs- Excellent attendance- Candidates must be very organized and able to handle multiple and changing projects/priorities- Willingness to participate in and support the Operational Excellence initiativesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, CA, San Diego - 23.00 - 23.00 USD hourly

Job DescriptionApplication deadline: Jul 18, 2026Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to join our mission of creating the world's safest work environment. This role offers an exciting opportunity to directly impact associate wellbeing while driving operational excellence.As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most valuable asset – our people. Your role bridges the gap between safety requirements and operational success, requiring both technical expertise and strong interpersonal skills. Working closely with Operations leadership, you'll drive safety initiatives that make a real difference. You'll conduct comprehensive risk assessments, analyze safety data, and implement practical solutions that protect associates while supporting productivity. Your ability to build relationships and influence positive change will be essential as you help shape our safety culture. You'll lead safety compliance efforts, conduct thorough site audits, and analyze incident trends to target improvements where they matter most. Managing our first aid program and emergency response capabilities, you'll ensure immediate care is always available. Your analytical skills will transform safety data into actionable insights, while your leadership abilities will help engage associates in our safety mission.Core Impact Areas:Safety Leadership & Innovation - Transform safety culture through leadership and innovative solutions. Drive continuous improvement initiatives that set new benchmarks in workplace safety. Leverage technology and data analytics to drive preventive safety measures that protect our associates while enhancing operational excellence. Develop leadership plans, communicate expectations, and drive initiatives to create a safe work environment. Measure performance against WHS policies, analyze metrics, and conduct site audits to address non-compliance issues.Strategic Partnership & Influence - Build partnerships with Operations leadership to integrate safety into every aspect of our business. Use compelling data analysis and risk insights to influence positive change and drive strategic decision-making. Establish yourself as a trusted advisor who balances safety excellence with operational demands. Oversee recordkeeping, workplace organization, and WHS training programs.This position requires the flexibility to travel 50-70% of the time and work various shifts.Additional Job Elements include: Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs) Maintain effective care delivery in emergencies and assist emergency response at the siteFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- 3+ years of increasing responsibilities in people and performance management, or 2+ years of Amazon Safety (blue badge/FTE) experience Preferred Qualifications:- Distribution Center or manufacturing safety experience with mix of exempt and non-exempt employees at a site of at least 250 people preferred.- Master’s degree preferred- Experience in a fast-paced, changing/growing organization- Certified Safety Professional preferred- Excellent written and verbal communication skills, including comfort collaborating with site leaders.- Ability to develop and implement department goals and strategies.- Strong analytical skills with demonstrated problem solving ability.- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy- Proficient in Microsoft Office and the use of pivot tables and the development of charts and graphics.- Ability to manage multiple sites/remotely.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Gilbert - 63,000.00 - 94,600.00 USD annuallyUSA, CO, Aurora - 63,000.00 - 94,600.00 USD annuallyUSA, OR, Tangent - 63,000.00 - 94,600.00 USD annuallyUSA, WA, Airway Heights - 80,200.00 - 94,600.00 USD annuallyUSA, WA, Sumner - 80,200.00 - 94,600.00 USD annually

Job DescriptionAs a Program Manager on the Transportation Engineering Systems (TESS) team, you will learn how Amazon's proprietary transportation systems make decisions to move packages from the fulfillment network to customers. You will manage system configuration changes that control those systems, working directly with business leaders and program teams to create new transportation flows and design configurations that execute at scale. In this role, you will execute network design changes, dive deep into package flows, troubleshoot system errors, identify process improvements, and build automation, analytics, and reporting capabilities leveraging AI.Key job responsibilitiesManage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flowsTrack program milestones and communicate status to business leaders and stakeholdersExecute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely deliveryDive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixesIdentify process improvement opportunities and build automation to reduce manual effort and increase accuracyDevelop analytics and reporting capabilities leveraging AI to drive data-driven decision-makingProactively identify and mitigate risks in system configurations before they impact customersDocument processes, standard operating procedures, and configuration playbooks for the team Basic Qualifications:- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 2+ years of program or project management experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience working in an analytical environment with cross-functional teams Preferred Qualifications:- Master's degree or equivalent- Knowledge of SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annuallyUSA, TN, Nashville - 50,100.00 - 87,600.00 USD annuallyUSA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually

Job DescriptionWe are looking for a Senior Product Manager, Technical to own an entire product within our industrial automation portfolio. You will define product strategy, vision, and roadmap independently. You will not manage features on someone else's product; you will own a product end-to-end, from customer problem identification through deployment and operational performance, with direct accountability for business outcomes.In our operating model, PMTs own their products cradle to grave. You will engage directly with software development managers and science managers to co-own technical decisions, evaluate complexity, and make prioritization calls. You will define acceptance criteria, own the P&L framing for your product (cost-to-run vs. business value delivered), and drive cross-functional alignment without relying on intermediaries for day-to-day coordination.This is a role for someone who can operate with limited guidance. The product strategy may not yet be fully defined. The customer segments may be emerging. The technology approach may need to be evaluated. You will drive clarity from ambiguity and establish the product direction that engineering teams build against.Key job responsibilitiesProduct Strategy and Ownership- Define and own the product strategy, vision, and multi-quarter roadmap for your product area- Work backwards from customer needs to identify the right problems to solve and the right sequence to solve them- Own the business value framing: cost-to-run, operational entitlement delivered, adoption trajectory, and reliability targets- Make build/buy/partner decisions with clear business justification- Own your product from problem discovery through deployment and sustained operational performanceDirect Engineering Partnership- Engage engineering leaders directly to present requirements, evaluate complexity, and co-own technical direction- Influence architecture decisions through data-driven contributions and customer evidence- Evaluate whether to build new capabilities, extend existing systems, or leverage partner team investments- Define acceptance criteria that engineering builds against, with clarity on what "done" meansCustomer Voice and Research- Conduct customer research through site visits, office hours, and direct operational observation in fulfillment buildings- Treat internal operations and support teams as first-class customers, proactively collecting their needs- Use data to identify performance trends, adoption patterns, and areas of customer friction- Translate customer pain into prioritized engineering work with quantified business justificationDeployment and Post-Launch- Manage Phase Gate Reviews with Operations during deployment to live sites- Ensure training content ships as a product requirement, not an afterthought- Own post-launch support plans including triage, issue management, and continuous improvement- Define and monitor KPIs: adoption, reliability, cost savings, customer satisfactionA day in the lifeYour morning might start reviewing telemetry from your product's overnight performance across deployed sites, identifying an anomaly that needs investigation. Mid-morning, you're meeting directly with your engineering lead to discuss technical trade-offs on a feature that has three possible implementation paths with different timeline and scalability implications. After lunch, you're running Product Office Hours with field technicians to understand a workflow pain point they've been working around. Later, you're writing a product narrative that makes the case for a roadmap pivot based on data from your latest site visits. You end your day reviewing a deployment readiness checklist with operations stakeholders for a building launching next month. Your customers are the operators, technicians, and engineers who use your product daily in fulfillment buildings, and the leadership team making investment decisions about the portfolio.About the teamWe are a division within Amazon Fulfillment Technology and Robotics focused on standardizing the equipment and systems that make up our first, middle, and last mile facilities. We are a passionate group of innovators, engineers, and business leaders dedicated to reducing the variability and complacency in our current logistics systems. Our team thrives on collaboration, continuous learning, and the shared vision of developing technologies to bring innovation and scalability back to our automation equipment.Amazon installs a significant quantity of new buildings every year. The historical model allowed each integrator to use their own equipment, controls, subsystems, and methodologies. While that enabled Amazon to succeed to this point, the variability between buildings has proven difficult to support and scale. Our charge is to build partnerships focused on consistency and scalability across the network of the future, partnering with key suppliers to help them scale manufacturing capabilities and refining their designs to drive innovation, operational uptime, and better meet the specific needs of Amazon's operational environment.Our software organization delivers the platforms, controls architecture, and AI/CV capabilities that enable Amazon to own its industrial automation ecosystem end-to-end. The product ecosystem spans machine-level controls, unified SCADA visualization, computer vision, and AI-driven design tooling, all built on a shared telemetry foundation and deployed to fulfillment sites globally. Basic Qualifications:- Bachelor's degree in a technical field- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time- Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products- Experience in building and driving adoption of new tools- Experience owning feature delivery and tradeoffs of a product Preferred Qualifications:- MBA- Experience with technologies like Hadoop, Rules based systems and Machine learning- Experience performing statistical analysis of data using SQL, Excel and other toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 151,200.00 - 204,600.00 USD annuallyUSA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually

Job DescriptionIn pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence.In this role, you will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. Success requires leveraging data-driven insights and understanding the importance of HR metrics to drive business impact. You may also lead a team of entry-level HR employees and own projects that enhance the employee experience.The HR Business Partner balances strategic and tactical responsibilities, driving organizational success through partnership with leaders. They execute core PXT processes while providing guidance on talent processes, performance management, and cultural initiatives. By building trust and influence through sound business acumen, they manage increasingly complex issues and deliver solutions that enhance both employee experience and business outcomes.You will be expected to work onsite at an Amazon facility.Key job responsibilities- Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.- Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.- Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.- Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high-performing teams.- Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.- Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.A day in the lifeYour day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results.From coaching leadership teams on workforce and talent management to driving HR process excellence, you'll collaborate with business leaders to develop forward-looking strategies focused on operational objectives and team effectiveness. You'll build strong partnerships across all levels of the organization while contributing to meaningful workplace improvements.Success in this role comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in ambiguous situations. Through a combination of business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered, while driving long-term organizational success and adaptability in a rapidly evolving business landscapeAbout the teamAmazon Logistics' (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management- 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing). Preferred Qualifications:- Master's degree, or MBA- Experience supporting operational environments (manufacturing, distribution, or similar)- Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience- Demonstrated ability to build effective partnerships with business leaders- Experience handling employee relations matters and conducting workplace investigations- Strong coaching and influencing skills with ability to guide leaders through complex situations- Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfactionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Oakley - 74,400.00 - 130,200.00 USD annually

Job DescriptionResponsibilities· Review of lease related documentation and abstraction of critical information including rent and other financial obligations.· Tracking of Lease, renewal and amendment rent commencements along with new location launches.· Transmittal of leases and related documents into a commercial software application.· Management of the commercial lease administration software application.· Monthly review, auditing and processing of leasing monetary/rent obligations in line with internal Spend & Transaction Policies.· Establishing new landlords in internal and external systems: all processing of forms and ticketing.· Establishing and maintaining accurate banking information for all new and current landlords within internal and external systems.· Establishing new locations in all internal and external systems.· Receiving, reviewing and reconciling of monthly statements via team alias.· Responding to all inquiries via team alias.· Receiving all incoming mail for Ops and routing appropriately. Basic Qualifications:- Experience in commercial real estate or lease administration within an industrial, commercial, and/or data center environment- Bachelor's degree or equivalent Preferred Qualifications:- 2+ years of lease administration processes experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about building scalable software that solves important customer needs? Do you enjoy bringing engineers and stakeholders together to work through difficult problems? Are you passionate about leading and supporting technical teams? Then keep reading. It’s always day 1 at Amazon. As AWS’ region footprint and our service portfolio continues to expand, we are continuously evolving the way we build and operate our services. Lead a team of engineers that builds and operates services that help other AWS teams manage their service infrastructure. This is an exciting, high-leverage space, where you and your team will get to engage and work with teams across all business areas in Amazon. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Key job responsibilitiesYou will be delivering high quality solutions in a hyper-growth environment where priorities shift fast. You will be able to apply your technical skills coupled with your leadership, planning, and management abilities. You do not have to write code but prior experience in developing software in one more modern development languages like C, C++, Java or Rust is required. You'll also have the opportunity to use your technical skills by contributing to designs and other technical discussions. You will be able to provide guidance and leadership regarding the team's software engineering methodology. Amazon promotes a DevOps culture, so you’ll be able to evolve the team's testing, deployment and operational best practices .You will be collaborating with multiple teams to translate complex functional and technical requirements into detailed project plans and schedules; manage the day-to-day activities of the team by defining, implementing and maintaining a coherent, progressive development strategy. The most rewarding part of your job will be to develop your team by proactively contributing to their development and career progression.About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 3+ years of engineering team management experience- 8+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionFraud Prevention will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SPR Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers and other associates to accomplish goals. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.Roles and Responsibilities:This includes, but is not limited to:• Researches and evaluates facts surrounding seller transactions• Takes appropriate action on investigated transactions based on established standard operation procedure and tools• Documents their actions by providing detailed annotations• Communicates with external customers via phone or email during the investigation process• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process• Understand the issue and make best use of the available resources to resolve it• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard• Communicate with internal and external stakeholders• Understand performance metrics to create analysis for driving business goals• Meet predetermined and assigned productivity targets and quality standardsBasic Qualifications• Education Qualification: Graduate in any discipline• Work Experience: 0 to 4 years• Communication Skills- Excellent communication skills (written and spoken) English language• Ability to handle and interpret large sets of data• Demonstrated ability to work in a team in a very dynamic environmentPreferred Qualifications• Demonstrated problem solving and analytical skills• Proven ability to work productively and efficiently in an independent setting• Proven ability to clearly communicate with managers and associates at all levels• Global perspective and solid understanding of business objectives• Excellent attention to detail and work with the highest level of accuracyAdditional Information:Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months')Weekly Off: Rotational two- day off (it is a 5-day working week with 2 days off. The off days changes every 3-4 months)About the teamThe mission of Fraud Prevention is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally. Basic Qualifications:- 1+ years of customer service experience- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commerce Preferred Qualifications:- NAOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.Key job responsibilities- Create, oversee, and drive a culture of safety and wellbeing- Analyse and implement changes to keep quality and productivity at a consistently high level- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence- Work collaboratively with management-level colleagues to standardise shift practices A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the teamCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).The minimum base pay for this position is 9,683 PLN monthly. Basic Qualifications:- A degree- Relevant experience in people management- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership- Relevant experience in using data or anecdotal evidence to influence business decisions- Advanced proficiency in verbal and written English and local language Preferred Qualifications:- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.- Experience working with Lean, Six Sigma and Kaizen techniques- Experience working in another logistics environment- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) est en forte croissance et est à la recherche d’un gestionnaire de la logistique pour rejoindre son équipe d’exploitation des infrastructures en pleine expansion. AWS est une entreprise de technologie très dynamique et leader mondial dans le domaine des centres de données. Le gestionnaire de la logistique supervise la gestion d’entrée et de sortie des composants informatiques utilisés dans nos systèmes pour offrir aux clients les services de nos centres de données. Il gère une petite équipe d’assistants en logistique et l’agrandit pour répondre à la demande opérationnelle de plusieurs sites au sein d’une même région. Le gestionnaire de la logistique contrôle l’inventaire du centre de données, les livraisons entrantes et sortantes, et s’assure que les stocks sont maintenus à des niveaux appropriés pour soutenir les activités de construction et de réparation dans tous les établissements. En collaboration avec les gestionnaires de centre de données, il est responsable de l’élaboration de plans visant à optimiser le mouvement des pièces tout au long du cycle de vie de l’inventaire et des biens, en suivant l’emplacement, les mouvements, l’âge et la rotation des stocks. Il travaille en étroite collaboration avec les techniciens et les ingénieurs du centre de données pour s’assurer que les pièces de rechange manquantes ou endommagées n’entravent pas les activités de l’entreprise et que les pièces de rechange sont disponibles rapidement et sans erreur. Il travaille avec les services d’approvisionnement et d’ingénierie matérielle pour acheter et recevoir directement des fournisseurs de nouvelles pièces et interfaces, puis s’occupe des autorisations de retour d’articles (RMA) et reçoit les pièces de rechange. Il est responsable de la saisie exacte des données et de la résolution des questions des organisations homologues. Le gestionnaire idéal de la logistique analysera les données pour comprendre le cycle de vie des actifs du centre de données. Amazon est un employeur d’action positive pour l’égalité des chances — minorités, femmes, personnes handicapées, anciens combattants, identité de genre, orientation sexuelle.Ce poste exige que le candidat sélectionné obtienne et conserve une cote de sécurité active du statut de fiabilité auprès du gouvernement du Canada.Amazon Web Services (AWS) is growing rapidly, and we are looking for a Logistics Manager to join our expanding Infrastructure Operations team.AWS is a fast paced technology company and a leader in the world of data centers. The Logistics Manager oversees the life cycle of the incoming and outgoing IT components that are used in our systems to provide Customers with services from our Data Centers. They manage a small team of Logistics Associates and scale the team to meet business demands at multiple sites within a single region. The Logistics Manager reviews Data Center inventory, in-bound and out-bound shipments and keeps-up with our ongoing demand to ensure proper stock levels are maintained to support build and repair activities in all locations. Working with Data Center Managers, they create plans to optimize the flow of parts through the inventory and asset life cycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately and assure the business is never constrained due to missing or damaged spare parts. They make sure that their team works well with Procurement and Hardware Engineering to purchase new parts and interfaces with vendors to process RMAs and receive replacements. They are responsible for accurate data entry and resolving questions from peer organizations. The ideal Logistics Manager will dive deep into data to understand everything about the Data Center asset life cycle. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada. Basic Qualifications:- * Baccalauréat, ou une expérience et un niveau d’éducation équivalents;- * Plus de 3 ans d’expérience en logistique;- * Plus de 3 ans d’expérience de formation et de gestion de personnes et d’équipes;- * Plus d’un an d’expérience dans le domaine des transporteurs de marchandises, des expéditeurs de nuit et des transporteurs aériens;- * Plus de 3 ans d’expérience dans la gestion des stocks;- * Être bilingue en français et en anglais et avoir la compétence de lire et d’écrire en anglais des instructions et des concepts techniques complexes.- * Possibilité de fournir un soutien en dehors des heures de travail au besoin.- * A Bachelor's degree or equivalent combination of education and experience.- * 3+ years logistics experience.- * 3+years of experience training and managing people and a team.- * 1+ years of experience dealing with freight haulers, overnight shippers, and air freighters.- * 3+ years of experience with inventory management- * Bilingual in French and English must have the ability to read, write and speak/communicate fluently in English and French with respect to complex technical instructions and concepts.- * Ability to provide after-hours support as needed. Preferred Qualifications:- Expérience en expédition internationale, conformité douanière et logistique transfrontalière- Certification Lean Six Sigma (Ceinture Verte ou niveau supérieur)- Maîtrise des outils d'analyse de données (tableaux croisés dynamiques Excel, SQL, QuickSight/Tableau)- Capacité démontrée à diriger dans un environnement à haut volume malgré l'ambiguïté- Experience with international shipping, customs compliance, and cross-border logistics- Lean Six Sigma certification (Green Belt or higher)- Proficiency with data analysis tools (Excel pivot tables, SQL, QuickSight/Tableau)- Demonstrated ability to lead through ambiguity in a high-volume environmentAmazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter https://amazon.jobs/content/en/how-we-hire/accommodations pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.L'échelle salariale de base pour ce poste est indiquée ci-dessous. En tantqu'entreprise offrant une rémunération globale, Amazon peut inclure d'autres éléments dans son offre, tels que des primes à la signature et des unités d'actions restreintes (UAR). La rémunération finale sera déterminée en fonction de facteurs tels que l'expérience, les qualifications et le lieu de travail. Amazon offre des avantages sociaux complets, notamment une assurance maladie (soins médicaux, dentaires, vision, ordonnance, assurance-vie de base et assurance DMA), un régime enregistré d'épargne-retraite (REER), un régime de participation différée aux bénéfices (RPDB), des congés payés et d'autres ressources visant à améliorer la santé et le bien-être. Nous remercions tous les candidats de leur intérêt, mais seuls ceux retenus pour un entretien seront informés du résultat du processus de recrutement. CAN, QC, Pointe-Claire - 82,500.00 - 106,500.00 CAD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We’re seeking a dedicated Workplace Health & Safety (WHS) Manager to help drive this mission forward. As our next WHS Manager, you'll be more than a safety professional – you'll be a catalyst for change, leading a comprehensive safety program that touches thousands of lives. Working at the intersection of operations and safety, you'll shape the future of workplace health while delivering real-time solutions that protect our most valuable asset: our people. In this role, you'll serve as the site's safety facilitator, orchestrating our Global WHS Program with precision and passion. You'll partner with Operations leadership to weave safety into the fabric of our daily operations, using data-driven insights to create innovative solutions that reduce risk and enhance productivity. Your ability to build trust, influence change, and drive results will be crucial as you lead comprehensive risk assessments and transform safety data into actionable strategies.Leadership is at the heart of this role. You'll build and develop a high-performing team of WHS professionals, fostering a culture of continuous improvement and excellence. Core Impact Areas:Safety Leadership & Innovation - Transform safety culture through leadership and innovative solutions. Drive continuous improvement initiatives that set new benchmarks in workplace safety. Leverage technology and data analytics to drive preventive safety measures that protect our associates while enhancing operational excellence. Develop leadership plans, communicate expectations, and drive initiatives to create a safe work environment. Measure performance against WHS policies, analyze metrics, and conduct site audits to address non-compliance issues. Strategic Partnership & Influence - Build partnerships with Operations leadership to integrate safety into every aspect of our business. Use compelling data analysis and risk insights to influence positive change and drive strategic decision-making. Establish yourself as a trusted advisor who balances safety excellence with operational demands. Oversee recordkeeping, workplace organization, and WHS training programs. Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management Preferred Qualifications:- Master's degree- Experience in a fast paced, dynamic organization- Distribution Center or Manufacturing EHS experience with mix of exempt and non-exempt employees at a site of at least 250 people- Experience implementing lean principles and process improvement in an operational environment.- Certified Safety Professional- Excellent written and verbal communication skills, including comfort interfacing with site leaders.- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving abilityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for a Software Development Manager to lead the engineering team (~10-12 SDEs) that owns the search, indexing, and data distribution platform powering every inventory management experience for Amazon's millions of Selling Partners. When a seller checks their inventory, downloads a report, or searches their catalog — they are using systems your team builds and operates.You will own delivery, operational excellence, and technical direction for a platform that ingests 300K+ data changes per second from dozens of upstream sources, maintains hundreds of distributed search clusters, and serves 7K+ queries per second across 250+ internal and external clients. You will inherit an established team with a clear multi-year roadmap, significant operational surface area, and a high bar for availability in systems that directly affect seller revenue.The ideal candidate thrives in ambiguous, high-scale environments and can drive cross-functional alignment across different organizations to deliver data interfaces that make it easy for sellers and the teams supporting them to manage and grow selection on Amazon. You'll lead a diverse team of Senior, Intermediate, and Junior Software Development Engineers, partnering closely with Program and Product Management to define and execute strategic roadmaps. This is a role with both operational depth and strategic upside — you get to keep a critical system running while building the next generation of it.Key job responsibilities1. Drive technical vision and architecture, making strategic decisions that balance innovation with operational excellence across large-scale distributed search and data systems2. Own end-to-end delivery — from planning through execution to metric-driven success measurement — for a platform serving millions of sellers across all Amazon marketplaces worldwide 3. Lead and grow a high-performing engineering team through effective hiring, mentoring, and career development while fostering an inclusive, collaborative environment4. Manage operational health of a large-scale, multi-region infrastructure including monitoring, alerting, automation, and incident response5. Drive cross-organizational alignment — balancing business requirements from product, partner, and experience teams against technical constraints and operational risk 6. Manage stakeholder communications and project visibility across organizations, translating technical complexity into business-relevant updates7. Establish technical best practices and drive continuous improvement through distributed systems design, AI-powered automation, and developer productivity tooling 8. Reduce operational toil through mechanisms — building self-healing systems, automation, and tooling rather than scaling human effort linearly with system growthAbout the teamThis team owns the system and services that enables Selling Partners and internal Amazon teams to discover, search, and retrieve listing data at scale. The platform ingests diverse data from authoritative sources across Amazon, aggregates them into unified searchable documents, indexes them across hundreds of distributed clusters, and provides read access through APIs and bulk reports. It powers the inventory management page that every Amazon seller uses daily, the programmatic interfaces that thousands of integrators build against, and the data exports that sellers rely on for business operations. The team handles extreme scale (300K+ source changes ingested per second, hundreds of search clusters, 7K+ TPS serving 250+ client teams) with strict availability requirements — when this platform is down, sellers cannot see or manage their inventory. The team operates across multiple AWS regions and manages the full lifecycle from data ingestion through indexing, query serving, and report generation. Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 184,900.00 - 250,200.00 USD annually

Job DescriptionAre you interested in building high-performance, globally scalable last mile delivery systems? Are you looking for a team where you can innovate and challenge the status quo? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Flex is for you! Come help Amazon delight our customers by delivering packages faster than ever before! At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. The Role We are looking for a dynamic leader who enjoys solving complex demand-supply matching problems. This is a highly strategic role, where you will you will own products that make the right capacity planning decisions balancing a diverse set of business metrics. . As the leader for this domain, you will set long-term strategy and vision, collaborate with multiple cross functional stakeholders, develop scalable mechanism to expand our products world-wide and deliver products and solutions that delight delivery partners. The right candidate will possess a well-rounded product background and a track record on defining and launching large products / programs. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You will be able to support your team in anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing the business needs versus technical constraints. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.Key job responsibilitiesSpecifically, the PM will: 1. Define a multi-year product vision and strategy to meet the needs of various businesses we support. 2. Develop and manage high quality product roadmaps to realize the product vision. 3. Manage prioritization and trade-off between regulatory constraints, time to market, cost, scale, and delivery partner experience. 4. Create program goals and related metrics, track progress and own business reviews with business leadership and key stakeholders. 5. Evangelize product vision among multiple Amazon teams and influence them to deliver on specific capabilities needed to accomplish team’s goals. 6. Work closely with engineering, science and other stakeholders to build and innovate in this space. Basic Qualifications:- Experience as a product manager or owner- 3+ years of end to end product delivery experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Bachelor's degree or equivalent Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience in using statistical analysis to identify issues or opportunities for improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 136,000.00 - 184,100.00 USD annuallyUSA, WA, Bellevue - 136,000.00 - 184,100.00 USD annually

Job DescriptionAmazon offers services to sellers in multiple countries to sell on Amazon marketplaces/websites globally and grow multi-channel commerce. See sell.amazon.com and services.amazon.in for details of products and services. We are looking for a Sales Specialist as part of the Global Selling (Exports) team within Amazon India. Amazon Global Selling is an important initiative to grow the Amazon Marketplace Seller Business around the world, with the India team focusing on helping Indian sellers list on other Amazon global marketplaces. This person will have the exciting opportunity to deliver on a strategy to enable broad use of Amazon Services by Manufacturers and Exporters in India wishing to sell globally, and play a key role in influencing product selection on global Amazon marketplaces/websites. The objective of this position is to deliver on-going new business growth to Amazon's suite of seller services. This business will play an important role in Amazon’s mission to be the place where customers can find and discover anything they want to buy on Earth. Working in a dynamic sales environment, the person will be responsible for prospecting, qualifying, negotiating and closing agreements with third-party sellers. This position will be specific to new seller recruitment for Amazons accelerator program and pitching that program to specific new sellers. This positions’ success will be measured by the product selection and revenue your sellers bring to the platform. Responsibilities will include helping define key retailer segments & clusters to target, establishing seller relationships, and drive the day-to-day interactions with these companies in order to build long-term business opportunity. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and e-commerce challenges, with the ability to build and convey compelling value propositions to sellers of all sizes. Location: This position is based out of Bangalore, India and will require travel. Key job responsibilitiesSpecific responsibilities include the following:Understand Amazon Global Selling products and services and be able to articulate its functions and benefits to external audiences.Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targetsIdentify specific prospects/partners to approach, communicate the specific value proposition for their business and establish long-term, successful partnerships.Work closely with mid-level/senior executives at interested sellers to successfully negotiate deals and help in on-boarding.Seller recruitment, adding selection and managing revenues for the category/channel of sellers.Working with industry bodies, manufacturers, online sellers and negotiating terms of trade to get more business.Planning of investments in stocks and marketing from sellers to ensure seller success. Basic Qualifications:- 3+ years of sales experience- 4+ years of B2B sales experience- Experience analyzing data and best practices to assess performance drivers- Experience closing sales and generating revenue Preferred Qualifications:- Experience with sales CRM tools such as Salesforce or similar software- Experience influencing C-level executivesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a highly motivated WIM (Workplace Incident Management) Investigator to join our world-class Amazon Security organization and manage workplace incidents involving persons exhibiting inappropriate, abusive, or threatening behavior.As a WIM Investigator, you will partner with multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, and Legal) and security partners (e.g., Site Security and Intelligence Analysts) to assess the concerning behavior, develop effective action plans, and implement the appropriate protective measures to resolve the concern while appropriately supporting persons involved. To be successful in this role, you must have experience in Behavioral Threat Assessment and Management (BTAM), Investigations, Incident Management, Security Operations, or Law Enforcement.You must also have a passion for helping people; be a self-starter and a creative problem-solver; possess strong analytical skills; demonstrate high judgment during high stress situations; demonstrate excellent oral and written communication skills; and have a high degree of integrity.Key job responsibilitiesKey job responsibilities• Build and maintain collaborative partnerships with cross-functional stakeholders (e.g., Human Resources, Employee Relations and Legal), and security partners (e.g., Site Security and Intelligence Analysts)• Serve as the key liaison for global, regional and local security teams• Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons exhibiting inappropriate, abusive, or threatening behavior• Organize, prioritize and investigate multiple incidents concurrently, as part of a caseload, with overlapping deadlines and changing priorities• Conduct interviews of impacted employees, witnesses and/or persons of interest utilizing interviewing techniques• Analyze CCTV video, access control systems and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved• Deliver detailed, well-organized, factual and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders related to workplace incidents• Document, report, and appropriately escalate risks, threatsAbout the teamAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Bachelor's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field- Understanding and competency using physical security technology including CCTV, physical access control systems, case management systems, and other systems- Understanding and competency using concepts, principles, and methods related to Behavioral Threat Assessment and Management (BTAM) and the use of Structured Professional Judgement tools Preferred Qualifications:- Master’s degree or equivalent in Business, Criminology Justice, Social Work, Human Resources, Psychology or related field from an accredited college or university- Certified Threat Manager (CTM) from the Association of Threat Assessment Professionals (ATAP)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.