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    Job DescriptionThe Amazon Stores Finance Technology organization is looking for a results-oriented Applied scientist to work on the next generation of product/tools to increase financial process efficiency. We build products for planning, reporting and use artificial intelligence (AI) to provide insights from the data. Our ideal candidate thrives in a fast-paced environment, relishes working with data, enjoys the challenge of highly complex business contexts. Come and build with us the next-gen products that could revolutionize financial operations. We are working on a new product that could revolutionize the way data analytics is done using LLMs.Key job responsibilitiesWe are seeking for an experienced Applied scientist to lead LLM based development and data analytics and assist in decisions made by Amazon Finance users. In a fast-paced and ambiguous environment, you will perform multiple large, complex, and business critical analyses that will inform product design and business priorities. You will design and build AI based science solutions to transform the analytics landscape.Keeping a department-wide view, you will focus on the highest priorities and constantly look for scale and automation, while making technical trade-offs between short term and long-term needs. With your drive to deliver results, you will quickly analyze data and understand the current business challenges to assess the feasibility of different science projects as well as help shape the analytics roadmap of the Data Science and Analytics team. Your desire to learn and be curious will help us look around corners for improvement opportunities and more efficient metrics development.In this role, you will partner with data engineers, business intelligence engineers, product managers, software engineers, and other data scientists.A day in the lifeYou are a Applied Scientist with an expertise in Machine learning and statistical models. You are comfortable with a higher degree of ambiguity, knows when and how to be scrappy, build quick prototypes and proofs of concepts, innate ability to see around corners and know what is coming, define a long-term science vision, and relish the idea of solving problems that haven’t been solved at scale. As part of our journey to learn about our data, some opportunities may be a dead end and you will balancing unknowns with delivering results for our customers. Along the way, you’ll learn a ton, have fun and make a positive impact at scale.About the teamJoining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), Earth's most customer-centric company and one of the world's leading internet companies. We provide a highly customer-centric, and team-oriented environment.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning Preferred Qualifications:- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- Experience with large scale distributed systems such as Hadoop, Spark etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP). Amazon works directly with DSPs to make deliveries to our customers. As a DSP, these high-performing drivers can now be their own boss managing a fleet of up to 40 branded vans delivering Amazon packages.We are looking for a Senior Program Manager to join the Last Mile Network Health team. This person will work closely with regional operations stakeholders, account managers, internal teams, and customers to manage the unwind of Delivery Service Partners leaving the DSP Network.ABOUT AMAZON LOGISTICSAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.WHAT YOU’LL DOAs a Sr. Program Manager, you will support a region of our delivery network. The Sr. Program Manager will work closely with regional operation managers, account managers, legal, compliance, internal teams, and customers to manage the end of life cycle phase for Delivery Service Partners. The Sr. Program Manager will drive the process by analyzing the problem, proposing risk mitigation strategies for complex problems, influencing stakeholders (verbally and in writing), removing obstacles and delivering results. Responsibilities include (but are not limited to):• End-to-end management of Delivery Service Partners exiting the program• Monitors key quality metrics, and defines and implements initiatives to drive improvements• Plans, directs, supervises and controls the execution of all business, technical, and administrative functions of the assigned program, project or sub-task• Identifies workflow inefficiencies and works to formulate and implement operational improvements across the DSP network.About the teamTo apply to the role per the internal transfers guidelines, please reach out to the hiring manager for an informational through the "REQUEST INFORMATIONAL" button on the job page.We are open to hiring candidates to work out of one of the following locations:Nashville, TN, USA Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionAre you interested in shaping the future of movies and television, and being part of a team that is helping Amazon redefine the future of video advertising? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Video Advertising is rapidly evolving as customers shift their viewing experiences from traditional linear TV to streaming via connected devices, and Prime Video is a rising player in this space. Prime Video is looking for a Business Analyst II to support Prime Video Advertising and to help us translate advertising performance into actionable results. The ideal candidate can think strategically and execute to a high standard, has strong written and verbal communication skills, and is excited to experiment and learn in a data driven environment using customer and advertiser data to influence strategy and execution across multiple internal teams across Prime Video Advertising and Studios. The ideal candidate will be a self-starter who is comfortable working with large complex datasets, possesses strong analytical skills, and is an effective communicator. Key job responsibilities• Develop metrics, data sources, and promote data accuracy within operational reporting.• Leverage existing data sources to answer strategic business questions and identify insights that improve business performance.• Partner closely with Business Intelligence teams to update logic, spot errors, and create user-friendly formats of routine reports. • Perform business analysis and data queries using SQL, R etcWe are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Culver City, CA, USA | Seattle, WA, USA Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree or equivalent- Experience with Excel- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders Preferred Qualifications:- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as TableauAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionThe Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:•Provide first aid support and make referrals to outside medical providers as necessary.•Minimize the AA risk of injury through awareness, education, and proactive engagement.•Maintain all records of care provided to AAs.•Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.•Provide daily activity logs and end of shift reports.•Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.•Participate in training and certification to facilitate first aid, CPR and AED certifications classes. •Maintain all first aid, CPR, AED credentials.•Work flexible shifts which could include days, nights, holidays, and/or weekends.•Assist with random saliva drug testing protocols.•Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.We are open to hiring candidates to work out of one of the following locations:Tracy, CA, USA Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeepingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44,600/year in our lowest geographic market up to $71,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionBe part of a team which is passionate about solving real world challenges associated with building reliable distributed systems. We build tools and services that help developers deliver distributed systems with high confidence in correctness. Our team has a great balance of research scientists and engineers working together on solving challenges associated with design validation, testing, fuzzing, and monitoring large scale distributed systems.We are looking for software engineers to join our growing team!As a Software Engineer you will:- Solve unique and first-order problems in areas of formal methods, testing, fuzzing, and monitoring for distributed systems. The goal is improve developer productivity.- Influence and build products that change the way developers deliver distributed services and applications.- Be catalyst to deliver a truly disruptive product while still early enough to have impact and influenceKey job responsibilitiesOur researchers and engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:- Solve challenging technical problems, often ones not solved before, at every layer of the stack. - Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.- Build high-quality, highly available, always-on products and services.- Research implementations that deliver the best possible experiences for customers.- Build tools and techniques that help build reliable distributed systemsA day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:- Build high-impact solutions to deliver to our large customer base.- Participate in design discussions, code review, and communicate with internal and external stakeholders.- Work cross-functionally to help drive business decisions with your technical input.- Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.We are open to hiring candidates to work out of one of the following locations:San Jose, CA, USA | Santa Clara, CA, USA | Seattle, WA, USA Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionThe AWS Executive Visioning team is seeking an experienced, customer-obsessed professional to work directly with our most strategic customers—helping them envision what’s possible and innovate with us to make those visions reality. The role will require the successful candidate to execute engagements with AWS’ most strategic customers, using the proven Amazon “working backwards” methodology to uncover potential partnerships, test ideas, and accelerate joint opportunities. In addition to delivering Executive Visioning engagements, this role will also be responsible for overseeing and managing all aspects of onsite program activities to ensure a exceptional customer experience, and driving continuous improvement through customer feedback analysis. This role will also support the management of our qualification and intake process, stakeholder communications, and executive engagement.The ideal candidate will have excellent project management and analytical skills and be able to manage multiple projects simultaneously. The candidate should be organized, comfortable establishing processes and guidelines, collaborative, and able to work backwards from the customer to make complex data-driven decisions. Success will require the ability to collaborate effectively with leaders in a customer-facing role and to help plan and deliver scale within a large, matrixed organization. Superior collaboration and communication skills are required along with demonstrated experience working effectively in a fast-paced, high-pressure entrepreneurial environment.Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in financial services, pharmaceuticals, and technology. Increasingly, these companies are looking at AWS not just as a technology provider, but as a strategic partner that can speed their ability to innovate in the fast and ever-changing digital economy.Key job responsibilities• Planning of senior-level executive engagements focused on improving customer engagement. This includes coordination with multiple stakeholder groups and subject matter experts to understand customer needs, and account planning activities.• Ensure smooth execution of onsite workshops and events in Seattle, WA and provide standard operating procedures and best practices to global hubs (New York, London, Japan, and Singapore (2025)• Obsessively improve customer interactions by capturing feedback to iterate program management, processes and artifacts. • Assist with generation and preparation of regular reports on progress and status for team and sponsors – report impact regularly to internal stakeholders.• Inspect EV’s business, improve and develop standard operating procedures, and identify gaps and implement solutions to create efficiencies for the team.• Excellent interpersonal and collaboration skills; able to articulate customer and stakeholder recommendations, balance tradeoffs, drive consensus, and gain support by utilizing excellent written, oral, and interpersonal communication.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.We are open to hiring candidates to work out of one of the following locations:New York, NY, USA | Seattle, WA, USA Basic Qualifications:- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- 5+ years of business development, partnership management, or sourcing new business experience Preferred Qualifications:- Expertise in workshop facilitation, design thinking principles and knowledge of best practices- Experience working within a high-growth, technology company or tech consulting company would be highly beneficial- Exhibits sound business judgment, a proven ability to influence others, analytical skills, and a proven track record of taking ownership and leading.- Written and verbal communication skills, with a track record of presenting to senior management- Able to operate successfully in a lean, dynamic, fast-paced organization and to turn ideas into concrete action plans- Ability to develop productive relationships across peer organizations that foster collaboration and best practice sharing.- Motivated self-starter, proactive and action-oriented with problem solving skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. Customer Service is at the heart of what we do. Are you interested in shaping the future of Amazon Customer Service globally and driving strategic initiatives that shape the future of support for our employees and customers?The Consumer Customer Service Support (C2S2) team is looking for a talented and experienced Business Intelligence Engineer (BIE) to work across Customer Service and other Amazon teams to improve its content management, training, and program management functions. You will be part of a team of analysts responsible for developing and maintaining the reporting infrastructure for C2S2. This includes measuring the efficacy of training, associate facing content, Amazon’s help pages, and strategic program initiatives. As a BIE, you will support both the C2S2 functional teams and the rest of the analyst team to automate, standardize and scale their most complex data tasks.A successful candidate will have a passion for data analytics and a deep knowledge of business intelligence solutions. The individual will have experience working with diverse groups of stakeholders, gaining expertise in their data and metrics, and translating their business needs to technical solutions. The individual will have the ability to work in a fast-paced environment, and a desire to innovate, fail fast, learn, iterate and improve.Key job responsibilities· Work with stakeholders to understand their needs and design reporting and automation solutions that will exceed expectations· Build detailed understanding of CS processes and how they map to data· Work with a variety of data sources and large data sets, extract data using efficient query development and provide a holistic and consistent view of the data· Actively drive automation and scaling of data processes and create self-service tools· Build knowledge of the latest tools and technologies to help deliver flexible and scalable solutions· Partner with data engineering teams to adapt data infrastructure to requirements· Actively manage the timeline and deliverables of projects, anticipate risks and resolve issuesAbout the teamIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanWe are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience with forecasting and statistical analysis- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field Preferred Qualifications:- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modelingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionExternal job descriptionAre you interested in building hyper-scale database services in the cloud? Do you want to revolutionize the way databases are built for the cloud ? Do you want to have direct and immediate impact on hundreds of thousands of users who use AWS database services?Amazon Aurora is a MySQL and Postgres compatible, relational database service that combines the speed and availability of high-end commercial databases with the simplicity and cost-effectiveness of open source databases. It provides up to five times better performance than MySQL at a price point one tenth that of a commercial database while delivering similar performance and availability. Amazon Aurora is powered by an auto-scaling, auto-healing, distributed storage cluster of massive world-wide scale.Amazon Aurora Storage platform team is looking for experienced software engineers who are excited about building large scale systems spanning tens of thousands of servers, across multiple data-centers worldwide. These are core systems development positions where you will own the design and development of significant software components critical to our industry leading database services architected for the cloud.In this hands on position you will be asked to do everything from building rock-solid components to mentoring other engineers. You need to not only be a top software developer with a good track record of delivering, but also excel in communication, leadership and customer focus. This is a unique and rare opportunity to get in on the ground floor within a fast growing business and help shape the technology, product and the business. A successful candidate will bring deep technical and software expertise and ability to work within a fast moving, startup environment in a large company to deliver high quality code that has a broad business impact.Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.We are open to hiring candidates to work out of one of the following locations:East Palo Alto, CA, USA Basic Qualifications:- 3+ years of non-internship professional software development experience- Experience programming with at least one software programming language- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience building complex software systems that have been successfully delivered to customers- 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Preferred Qualifications:- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionThe AWS Executive Visioning team is seeking an experienced, customer-obsessed professional to work directly with our most strategic customers—helping them envision what’s possible and innovate with us to make those visions reality. The role will require the successful candidate to execute engagements with AWS’ most strategic customers, using the proven Amazon “working backwards” methodology to uncover potential new partnerships, test ideas, and accelerate joint opportunities. In addition to delivering Executive Visioning engagements, this role will also be responsible for developing and managing the rhythm of the business, building EV’s qualifications mechanism, and providing strategic consultation with account teams on EV opportunities. This a fantastic opportunity for a proven professional to advance their overall business skills. Success will require the proven ability to collaborate effectively with senior leaders in a customer-facing role within a large, matrixed organization, while guiding and mentoring a customer facing team. The right candidate has experience managing c-suite engagements, is compelling and comfortable in a creative brainstorming environment, and has experience in the technology industry. Superior collaboration and communication skills are required along with demonstrated experience working effectively in a fast-paced, high-pressure entrepreneurial environment. Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in financial services, pharmaceuticals, and technology. Increasingly, these companies are looking at AWS not just as a technology provider, but as a strategic partner that can speed their ability to innovate in the fast and ever-changing digital economy.Key job responsibilities• Planning of senior-level executive engagements focused on improving customer engagement. This includes coordination with multiple stakeholder groups and subject matter experts to understand customer needs, and account planning activities.• Develop customer briefings through market research and customer interviews• Develop key relationships with the field to ensure EV is aligned with sales strategy to drive the successful EV delivery with internal stakeholders and customers• Coordinate with other functional units within Amazon to ensure alignment of efforts and sharing of best practices.• Obsessively improve customer interactions by capturing feedback to iterate program management, processes and artifacts. • Assist with generation and preparation of regular reports on progress and status for team and sponsors – report impact regularly to internal stakeholders.• Inspect EV’s business, improve and develop standard operating procedures, and identify gaps and implement solutions to create efficiencies for the team.• Constantly innovate and improve programs and program management mechanisms, suggesting new ideas and best practices for improving the business and customer engagement and sharing artifacts within the AWS Knowledge Management system.• Excellent interpersonal and collaboration skills; able to articulate customer and stakeholder recommendations, balance tradeoffs, drive consensus, and gain support by utilizing excellent written, oral, and interpersonal communication.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.We are open to hiring candidates to work out of one of the following locations:New York, NY, USA | Seattle, WA, USA Basic Qualifications:- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- 7+ years experience in strategy and/or consulting preferably in a corporate setting.- 3+ years experience with designing and structuring senior level business engagements that support strategic outcomes for clients and internal teams. Preferred Qualifications:- Deep expertise in workshop facilitation, design thinking principles and knowledge of best practices- Excellent interpersonal and collaboration skills; able to articulate customer and stakeholder recommendations, balance tradeoffs, drive consensus, and gain support by utilizing excellent written, oral, and interpersonal communication.- Experience fostering collaboration and driving consensus at the c-suite level- Ability to develop productive relationships across peer organizations that foster collaboration and best practice sharing.- Written and verbal communication skills, with a track record of presenting to senior management- Motivated self-starter, proactive and action-oriented with effective problem solving skills- Able to operate successfully in a lean, dynamic, fast-paced organization and to turn ideas into concrete action plansAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionNossas equipes de logística estão mudando a maneira como interagimos com clientes em todo o mundo todos os dias e resolvendo alguns dos maiores desafios logísticos enfrentados não apenas pela Amazon, mas também por toda a indústria.Sejam itens grandes ou pequenos, encontramos soluções para garantir que estamos cumprindo nossa promessa para os clientes. A equipe da Amazon Logistics Brasil (AMZL) está procurando uma pessoa Líder de Operações Logísticas para se juntar ao time de Parceiros Logísticos Externos da Amazon. As operações serão feitas 7 dias por semana, incluindo feriados; portanto, trabalhar em diferentes turnos será parte dessa função. Atuará na gestão de uma equipe de parceiros logísticos externos, como também gerenciará uma equipe de analistas de operações logísticas, que também serão funcionários Amazon, para garantir o desempenho e conformidade dos processos desses parceiros. Trabalhará em um ambiente altamente colaborativo que é mais próximo de uma start-up do que uma grande empresa. A atitude adotada é que nenhuma ideia é uma má ideia e as melhores ideias são aquelas que devem ser testadas e experimentadas. Essa pessoa será responsável por monitorar o desempenho e a conformidade dos parceiros logísticos, em coordenação com times internos e externos. Também será responsável por apoiar os lançamentos de novos parceiros logísticos. O trabalho exige alguém que tenha grande disposição para assumir responsabilidades, tenha habilidades para identificar padrões e tendências, juntamente com a capacidade de examinar detalhes e analisar dados, aprofundando-se nas causas raízes dos problemas operacionais e propondo soluções. As operações serão feitas 7 dias por semana, incluindo feriados; portanto, trabalhar em diferentes turnos será parte dessa função. Nossa cultura inclusiva capacita os Amazonians a oferecer os melhores resultados para nossos clientes. Não celebramos apenas a diversidade de nossa força de trabalho, celebramos as diversas formas como trabalhamos. Se você quiser solicitar uma acomodação para a entrevista ou o processo de integração, avise seu recrutador e ele o conectará à nossa equipe de acomodação.Key job responsibilities- Fazer a gestão do time de CTAs (Control Tower Assistants)- Monitorar diariamente o funcionamento eficiente dos parceiros logísticos, sugerir e implantar melhorias;- Criar e acompanhar métricas operacionais com os parceiros logísticos;- Analisar dados de várias fontes e identificar tendências relevantes para que, a partir deles, decisões rápidas e importantes ao negócio sejam tomadas;- Encontrar soluções práticas e simples para problemas complexos;- Servir de elo entre os stakeholders internos e externos tendo em vista os objetivos, limites, conformidade e privacidade das informações;- Mergulhar profundamente nas causas raízes dos problemas operacionais.We are open to hiring candidates to work out of one of the following locations:Recife, PE, BRA Basic Qualifications:- Bachelor's degree in Engineering, Administration, Operations, or related fields.- Proficiency in MS Office, with advanced Excel skills (vlookup, advanced formulas, pivot tables, macros).- Experience in process monitoring, metrics, and problem-solving.- Availability for travel up to 75% of the time.- Advanced English proficiency.- Experience in team management.- Experience in Logistics and Transportation. Preferred Qualifications:- Background in last mile operations- Experience in 3P management
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    Job DescriptionClimate Pledge Friendly helps customers discover and shop for more sustainable products. We partner with trusted third-party certifications to highlight products that meet sustainability standards and help preserve the natural world. By shifting customer demand towards more sustainable products, we will incentivize selling partners to build more sustainable products that support our commitment to preserve the natural world.The Climate Pledge Friendly (CPF) team is seeking a Sr. Business Development Manager to lead a team of business development associates to accelerate program growth in collaboration with the world’s most credible and influential sustainability organizations. Your team will partner with sustainability certifications to accelerate progress in environmental impact areas, develop rich environmental expertise and work closely to collectively improve standards across multiple environmental impact areas. Your team will deepen relationships with senior executives at the world’s most trusted and influential sustainability organizations, and form joint business plans and long-term strategy that grow their catalogs of sustainable selection on Amazon. Your team will set aggressive goals, evangelize the program both internally and externally, and drive accountability across organizations. You operate strategically, ensuring that the world’s most credible products substantiated by trusted sustainability partners qualify for CPF, making us the world’s #1 trusted destination for customers to discover sustainable products. Key job responsibilities• You set the strategy for growing selection and increasing efficiency across certifiers focusing on multiple environmental impact areas, working through your team to achieve goals• You establish ambitious goals and hold teams accountable to executing against your vision, effectively coaching and developing your staff to deliver results • You coordinate across cross-functional teams and categories, communicating with key stakeholders, all while meeting tight deadlines• You develop a thorough understanding of your environmental impact areas, diving deep to uncover opportunities, and proactively educating key stakeholders across Amazon to scale your expertise• You define the long-term objectives of your business, and inform the central product team’s roadmap based on your team’s insights • You work across teams and external organizations to identify case studies, identifying best-in-class innovation and compelling ROI stories that further accelerate CPF’s flywheel across categories • You maximize opportunities by helping partners onboard to automated processes, delivering a more hands-off-the-wheel experience for your partners. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 5+ years of business development, partnership management, or sourcing new business experience- 5+ years of professional or military experience- 7+ years of sales, inside sales, or business development experience- Experience building and hiring a sales team Preferred Qualifications:- Experience developing efficient and scalable sales operations processes- Experience defining sales tech requirements for a CRM such as SalesforceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,300/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionClimate Pledge Friendly helps customers discover and shop for more sustainable products. We partner with trusted third-party certifications to highlight products that meet sustainability standards and help preserve the natural world. By shifting customer demand towards more sustainable products, we will incentivize selling partners to build more sustainable products that support our commitment to preserve the natural world.The Climate Pledge Friendly (CPF) team is seeking a Business Development Manager, a critical role to strengthen partnerships with some of the world’s most sustainable brands. You will be responsible for building a team whose mission is to expand CPF selection through your selling partners, diving deep with senior executives and Chief Sustainability Officers to shape product development roadmaps, highlight environmental impact areas, and amplify storytelling for brands after launch. Your team will be directly responsible for negotiating terms and contracts, evangelizing CPF and building a business case with your selling partners for expansion, and for driving adoption of new qualification pathways when launched. You operate strategically, ensuring that the world’s most credible products from trusted brands qualify for CPF, making us the world’s #1 trusted destination to discover sustainable products. Key job responsibilities • Build a team to own strategic relationships and negotiations with selling partners in the categories, influencing executives to adopt shared goals and grow selection in support of CPF’s mission • You develop a thorough understanding of the space, business trends, events, and continually monitoring industry developments and influencing selling partners to adopt higher standards• You focus your team on building strong relationships, operating as the primary point of contact for your selling partner in selection on-boarding, escalations, and negotiations. • You coordinate across cross-functional teams and categories, communicating with key stakeholders, all while meeting tight deadlines • You work with your selling partners to build, and share case studies, identifying best-in-class innovation and compelling ROI stories that further accelerate CPF’s flywheel across categories • You identify partner marketing opportunities to drive sustainability across marketing channels on and off Amazon.com• You identify and on-board strategic Amazon holdouts, targeting brands with the most compelling reputations for sustainable innovation • You own goals to increase CPF penetration across your owned selling partners, and assist category teams in achieving their CPF penetration targets We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 5+ years of business development, partnership management, or sourcing new business experience- 5+ years of professional or military experience- 7+ years of sales, inside sales, or business development experience- Experience building and hiring a sales team Preferred Qualifications:- Experience developing efficient and scalable sales operations processes- Experience defining sales tech requirements for a CRM such as SalesforceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,300/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Server/Network Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.You will work on installing and troubleshooting the IT infrastructure that supports the AWS cloud. You will work closely with our engineering and logistics teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.Data Center Operations designs, installs & maintains the world’s largest Computing Infrastructure. This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.Key job responsibilities- Install and configure racks of hosts in line with internal SLAs- Diagnose and repair issues for server, storage and network devices, including the physical replacement of parts. - Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.- Shift work (4 days on and 4 days off including night shifts on a rotational basis).- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.- Candidates must possess a valid driver’s license and their own vehicle to travel between sites.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL Basic Qualifications:- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
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    Job DescriptionAmazon's Artificial General Intelligence (AGI) Team mission is to build the world’s best Artificial General Intelligence that will enable every Amazon business to deliver more value to its customers and benefits humanity. AGI foundational models and services can be used across all businesses at Amazon. Our mission is to push the envelope in Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing, in order to provide the best-possible experience for our customersWe are looking for Senior Applied Science Manager who will play a key role in the next generation of AI powered Conversational Assistants.Key job responsibilitiesLead and manage a team of applied and research scientists responsible for building personalizationCollaborate with cross-functional teams to ensure that Amazon’s AI models are aligned with human preferences.Identify and prioritize research opportunities that have the potential to significantly impact our AI systems.Mentor and guide team members to achieve their career goals and objectives.Communicate research findings and progress to senior leadership and stakeholders.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA Basic Qualifications:- Masters in Computer Science, Linguistics, or a related field.- 10+ years of experience in natural language processing, machine learning, or a related field.- Proven track record of leading and managing science teams handling personalization and affinity mining.- Expert knowledge of machine learning algorithms and techniques.- Familiarity with large-scale data processing and storage systems.- Excellent communication and interpersonal skills.- Ability to work in a fast-paced, collaborative environment Preferred Qualifications:PHD and Experience with building applications using Large language modelsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $196,900/year in our lowest geographic market up to $340,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job Description• Candidate must be authorized to work in Singapore without sponsorship.• 5 days’ work week• Role requires candidate to work onsite • Minimum a NITEC/DiplomaGlobal IT values diversity of thought and wants to grow through hiring people from a wide range of backgrounds, cultures and experiences, allowing us to continue to innovate for complex problems. If you're interested in helping us shape our journey and being part of the team, then please apply to find out more. Amazon's Global IT team is looking for best-in-class client-side support personnel. You will provide quality technical support to internal customers through all available channels, meeting or exceeding their expectations at every opportunity.The successful IT Support Tech will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity with minimal supervision. Key job responsibilities* Research, resolve, and respond to requests received in a timely manner, in accordance with organizational standards.* Diagnose and troubleshoot end user computing problems including analyzing the problem, identifying the appropriate resources, testing proposed fixes and following up to ensure the problem has been resolved.* Follow, update and create standard operating procedures (SOP) to improve the teams' knowledge management.* Look for innovative process improvements and participate with teams to implement changes.* Assist with triage and escalate of server, system or network issues.* Handle escalations from Level 1 support.* Collaborate with internal and external partners, as needed, in the processing of support requests, incidents and project activities. * Travel between sites in Singapore as required* Manage accurate inventory of Amazon owned equipment within IT controlled spaces.* Provide assistance with Teleconferencing systems and AV presentation equipment in person and remotely.We are open to hiring candidates to work out of one of the following locations:Singapore, SGP Basic Qualifications:- Experience troubleshooting integrated and interdependent computer systems- Experience setting up, taking down and re-locating PC systems Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer service
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    Job DescriptionAt Amazon Devices, we believe that ideas can change the world. Immersed in innovation, we imagine the future and set out to create it. From building new technology that becomes part of everyday life to creating new devices to connect the world around us, we take ideas from science fiction to science fact. Your life's greatest work is waiting for you here. Join Amazon Devices and collaborate with the world's most talented, passionate inventors who will inspire you to be your best. You will manage a team of Device Associates who test our device software and ensure we deliver the highest quality. Key job responsibilitiesYou manage the testing of multiple components, applications, and features. You create effective SOPs for testing device software. You make improvements to test procedures and processes that improve resource utilization (e.g., hardware, staffing, etc.) and delivery. You define quality and operational metrics, monitor trends, and drive corrective actions. You track key metrics that determine test effectiveness and productivity. You regularly review metrics and suggest improvements. You optimize processes and tool usage to align test plans and deliverables. You plan for contingencies to minimize risks. You write business review documents that help drive effective discussions. You work with stakeholders to identify forward-looking forecasts as per project priorities. You make appropriate trade-off decisions about resource utilization across the projects you own, based on criticality and timelines. You communicate priorities proactively, testing status, risks, and challenges. You drive analysis of post-release quality and defect leakage. You hire, promote DAs and DA managers. You use defined audit mechanisms and metrics to benchmark and raise the bar of your team’s performance.About the teamShenzhen Device OS Team are newly build up in 2022, with few DA team members. We need someone with strong self-motivation and consistent passionate in running testing operations, excellent with eager to bring team in scale.We are open to hiring candidates to work out of one of the following locations:Shenzhen, 44, CHN Basic Qualifications: • Fluent English communication both in oral and written • Team management experience of 3-5 years or above • Flexibility and with good ability to deal with ambiguity • High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential. Preferred Qualifications:• BA or above education with quantitative fields such as science and engineering, English, Management are preferred but not mandatory • With (device software) testing experience or testing management experience > 3 years • Familiar with lean management, six sigma on process improvement, operational excellence activities.
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    Job DescriptionThe Amazon Payments Services processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually.We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce services platform.Key job responsibilitiesAs a System Development Engineer on our team, you will• Solve problems at scale that excites you.• Join a great group of motivated, top-notch, people and work with them to solve challenging problems in a fun, collaborative environment.• Launch, own, support the code and make it incrementally better for the benefit of community.• Work with cloud native applications, container orchestration platforms such as Kubernetes, Docker, Helm, ECS and/or others.• Add automated pipelines for pull requests, snapshot builds and continuous integration / delivery (CI/CD)• Produce bullet-proof code that is robust, efficient and maintainable; our primary languages are Java, Shell, Ruby, Python, Scala, Go. For you, code reviews and automated testing are not chores – they are a core part of writing great software.• Work on the decentralized open-source model and encourage open collaboration/communication.• Engage frequently with the open source community to find and fix the most important challenges.• Maintain effective communication and collaboration with partner teams, both local and remote, in completing interdependent work items.• Advocate for open source, both inside and outside the company.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, IND Basic Qualifications:- Experience in automating, deploying, and supporting infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- 3+ years of systems development experience Preferred Qualifications:- Experience with CI/CD pipelines build processes
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    Job DescriptionWould you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for organizations ranging from start-ups to Fortune 500 enterprises. Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you: - Act as a single point of contact to Enterprise Support customers- Make recommendations on how new AWS offerings fit in the company strategy and architecture- Complete analysis and present periodic reviews of operational performance to customer- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning- Champion and advocate for customer requirements within AWS (e.g. feature request)- Participate in customer requested meetings (onsite or via phone)- Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Work with some of the leading technologists around the world- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible- Available in non-business hours to handle urgent issuesWe are open to hiring candidates to work out of one of the following locations:Shenzhen, 44, CHN Basic Qualifications:- 5+ years of experience in design/implementation/operations/consulting with distributed applications- 5+ years of technical engineering experience- Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment Preferred Qualifications:- Experience as a technical lead, internally or externally in a customer facing role- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers- Master’s Degree or PhD in Engineering or a related STEM field- Proven experience working with large enterprise customers- Background in a 24x7 operational services or support environment- Track record in influencing management in technical, operational and strategic decisions- Hands-on experience with AWS services and/or other cloud offerings
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    Job DescriptionAmazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Senior Business Development Manager to join Amazon Shipping UK. Amazon Shipping has exciting plans to accelerate growth across 2024 and beyond, and we are looking for talented individuals to join us on this journey.The successful Senior BDM will be comfortable navigating ambiguity and operating in a start-up environment. We expect the person in this position to be a self-starter, create a sales strategy using a combination of self-prospected and marketing qualified leads, and be comfortable defining their own structure and ways of working. This role is key to ensuring as a business we can execute upon our ambitious product adoption goals; helping us to break through to new industries and develop across sales markets. This includes acquisition of new customers and partners who we aspire to have a long-term partnership with. You will also have the unique opportunity to onboard and manage the customers you acquire, enabling you to develop your technical and project management knowledge. You will have experience leveraging and coordinating cross functional teams such as Marketing, Operations, Procurement, Finance, and IT and have a proven track record of meeting and exceeding program goals and targets.Key job responsibilities• Identify, prospect and secure new business opportunities for Amazon Shipping• Drive revenue, adoption, and market segment share for our product• Prospecting, lead generation and pipeline management (a combination of self-prospecting and converting marketing qualified leads)• Client Engagement and Relationship Building • Negotiation and Closing• Customer Launch, Onboarding and Account Management• Ongoing evaluation and improvement: Analyze processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.A day in the lifeIn this role, your day involves identifying and securing new business opportunities for Amazon Shipping. You'll utilize various sale and marketing channels for lead generation, proactively source new leads, and build a robust pipeline. You’ll need to stay close to the pulse on market trends within Logistics, Supply Chain, and Shipping. Securing new business will require you to engage with clients, earn their trust, and tailor business plans to their needs. You’ll be comfortable leading negotiations, and managing contract creation as well as ensuring a seamless onboarding experience for customers. Once a customer has onboarded you will be responsible for driving spend adoption and optimization of the Amazon Shipping product. Constantly evaluate and improve processes, seeking opportunities for business expansion and addressing challenges proactively.We are open to hiring candidates to work out of one of the following locations:London, GBR Basic Qualifications:- Bachelor's degree- Experience in developing, negotiating and executing business agreements- Experience in a professional field or military- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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    Job DescriptionWhenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality. We are looking for highly motivated and talented candidates who will provide and/or review high quality data annotation for variety of workflows. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.Key job responsibilitiesAs a Data Associate I, ML, you will be responsible for providing timely and quality data annotation for a variety of workflows. The tasks therefore will be repetitive in nature and will require the candidate to make quick decisions keeping in mind the provided guidelines. Your key responsibilities will include (but not limited to) the below: • Meets business metrics and goals, i.e., SLA, production, and quality targets• Works with minimal direction • Maintains records of day- to-day work by updating trackers or workflow tools as necessary• Follows SOP/guidelines or manager's instructions and ensures output is quality compliant • Contributes to project improvement and operational excellence ideas, as applicable• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA• Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders• Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products• Troubleshooting issues related to process and conduct root cause analysis if required• Familiarity with online retail (e-commerce)We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, IND Basic Qualifications:• Graduate or equivalent• Proficient in German language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma• Good English language proficiency: verbal, writing, reading and comprehension• Strong analytical and communication skills• Passion for delivering a positive customer experience, and maintain composure in difficult situations• Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications:• Basic level of Excel knowledge• Familiarity with online retail (e-commerce industry)
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    Job DescriptionWhenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality. We are looking for highly motivated and talented candidates who will provide and/or review high quality data annotation for variety of workflows. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.Key job responsibilitiesAs a Data Associate I, ML, you will be responsible for providing timely and quality data annotation for a variety of workflows. The tasks therefore will be repetitive in nature and will require the candidate to make quick decisions keeping in mind the provided guidelines. Your key responsibilities will include (but not limited to) the below: • Meets business metrics and goals, i.e., SLA, production, and quality targets• Works with minimal direction • Maintains records of day- to-day work by updating trackers or workflow tools as necessary• Follows SOP/guidelines or manager's instructions and ensures output is quality compliant • Contributes to project improvement and operational excellence ideas, as applicable• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA• Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders• Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products• Troubleshooting issues related to process and conduct root cause analysis if required• Familiarity with online retail (e-commerce)We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, IND Basic Qualifications:• Graduate or equivalent• Proficient in German language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma• Good English language proficiency: verbal, writing, reading and comprehension• Strong analytical and communication skills• Passion for delivering a positive customer experience, and maintain composure in difficult situations• Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications:• Basic level of Excel knowledge• Familiarity with online retail (e-commerce industry)
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    Job DescriptionWhenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality. We are looking for highly motivated and talented candidates who will provide and/or review high quality data annotation for variety of workflows. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.Key job responsibilitiesAs a Data Associate I, ML, you will be responsible for providing timely and quality data annotation for a variety of workflows. The tasks therefore will be repetitive in nature and will require the candidate to make quick decisions keeping in mind the provided guidelines. Your key responsibilities will include (but not limited to) the below: • Meets business metrics and goals, i.e., SLA, production, and quality targets• Works with minimal direction • Maintains records of day- to-day work by updating trackers or workflow tools as necessary• Follows SOP/guidelines or manager's instructions and ensures output is quality compliant • Contributes to project improvement and operational excellence ideas, as applicable• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA• Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders• Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products• Troubleshooting issues related to process and conduct root cause analysis if required• Familiarity with online retail (e-commerce)We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, IND Basic Qualifications:• Graduate or equivalent• Proficient in German language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma• Good English language proficiency: verbal, writing, reading and comprehension• Strong analytical and communication skills• Passion for delivering a positive customer experience, and maintain composure in difficult situations• Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications:• Basic level of Excel knowledge• Familiarity with online retail (e-commerce industry)
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    Job DescriptionWhenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality. We are looking for highly motivated and talented candidates who will provide and/or review high quality data annotation for variety of workflows. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.Key job responsibilitiesAs a Data Associate I, ML, you will be responsible for providing timely and quality data annotation for a variety of workflows. The tasks therefore will be repetitive in nature and will require the candidate to make quick decisions keeping in mind the provided guidelines. Your key responsibilities will include (but not limited to) the below: • Meets business metrics and goals, i.e., SLA, production, and quality targets• Works with minimal direction • Maintains records of day- to-day work by updating trackers or workflow tools as necessary• Follows SOP/guidelines or manager's instructions and ensures output is quality compliant • Contributes to project improvement and operational excellence ideas, as applicable• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA• Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders• Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products• Troubleshooting issues related to process and conduct root cause analysis if required• Familiarity with online retail (e-commerce)We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, IND Basic Qualifications:• Graduate or equivalent• Proficient in German language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma• Good English language proficiency: verbal, writing, reading and comprehension• Strong analytical and communication skills• Passion for delivering a positive customer experience, and maintain composure in difficult situations• Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications:• Basic level of Excel knowledge• Familiarity with online retail (e-commerce industry)
    • Full Time
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    Job DescriptionWhenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality. We are looking for highly motivated and talented candidates who will provide and/or review high quality data annotation for variety of workflows. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.Key job responsibilitiesAs a Data Associate I, ML, you will be responsible for providing timely and quality data annotation for a variety of workflows. The tasks therefore will be repetitive in nature and will require the candidate to make quick decisions keeping in mind the provided guidelines. Your key responsibilities will include (but not limited to) the below: • Meets business metrics and goals, i.e., SLA, production, and quality targets• Works with minimal direction • Maintains records of day- to-day work by updating trackers or workflow tools as necessary• Follows SOP/guidelines or manager's instructions and ensures output is quality compliant • Contributes to project improvement and operational excellence ideas, as applicable• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA• Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders• Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products• Troubleshooting issues related to process and conduct root cause analysis if required• Familiarity with online retail (e-commerce)We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, IND Basic Qualifications:• Graduate or equivalent• Proficient in Japanese language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: JLPT N3• Good English language proficiency: verbal, writing, reading and comprehension• Strong analytical and communication skills• Passion for delivering a positive customer experience, and maintain composure in difficult situations• Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications:• Basic level of Excel knowledge• Familiarity with online retail (e-commerce industry)
    • Full Time
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    Job DescriptionWhenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Our Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality. We are looking for highly motivated and talented candidates who will provide and/or review high quality data annotation for variety of workflows. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.Key job responsibilitiesAs a Data Associate I, ML, you will be responsible for providing timely and quality data annotation for a variety of workflows. The tasks therefore will be repetitive in nature and will require the candidate to make quick decisions keeping in mind the provided guidelines. Your key responsibilities will include (but not limited to) the below: • Meets business metrics and goals, i.e., SLA, production, and quality targets• Works with minimal direction • Maintains records of day- to-day work by updating trackers or workflow tools as necessary• Follows SOP/guidelines or manager's instructions and ensures output is quality compliant • Contributes to project improvement and operational excellence ideas, as applicable• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA• Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders• Analyzes data and evaluate trends/ patterns and recommend generic pattern to be translated into rules • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products• Troubleshooting issues related to process and conduct root cause analysis if required• Familiarity with online retail (e-commerce)We are open to hiring candidates to work out of one of the following locations:Gurugram, HR, IND Basic Qualifications:• Graduate or equivalent• Proficient in Japanese language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: JLPT N3• Good English language proficiency: verbal, writing, reading and comprehension• Strong analytical and communication skills• Passion for delivering a positive customer experience, and maintain composure in difficult situations• Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications:• Basic level of Excel knowledge• Familiarity with online retail (e-commerce industry)
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