Amazon

Job Description This position requires in-role training at an operating site which will be 6+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Rural Super Rural (RSR) is dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, PA, Erie - 91,000.00 - 136,500.00 USD annually

Job DescriptionBuild analytical frameworks that translate volume forecasts and network changes into actionable carrier strategies aligned with business growth objectives.Drive cost-out initiatives across the 3P transportation portfolio. Develop and maintain cost models (CPP, CPS) to benchmark carrier performance, quantify savings opportunities, and track realized reductions against targets. Partner with Finance and Procurement to build business cases and report cost performance to leadership.Own the Off-Manifest Defect Reduction program end-to-end. Analyze root causes of off-manifest defects using DPMO frameworks, develop corrective action plans with Operations and carrier partners, and drive measurable reductions in defect rates. Establish KPIs including reconciliation rates and missing manifest success rates to track program health.Build and maintain dashboards and automated reporting to provide visibility into cost trends, defect performance, and planning assumptions. Partner cross-functionally with Operations, Quality, Procurement, and external carriers to align on priorities and drive execution against program goals.Key job responsibilitiesBuild analytical frameworks that translate volume forecasts and network changes into actionable carrier strategies aligned with business growth objectives.Drive cost-out initiatives across the 3P transportation portfolio. Develop and maintain cost models (CPP, CPS) to benchmark carrier performance, quantify savings opportunities, and track realized reductions against targets. Partner with Finance and Procurement to build business cases and report cost performance to leadership.Own the Off-Manifest Defect Reduction program end-to-end. Analyze root causes of off-manifest defects using DPMO frameworks, develop corrective action plans with Operations and carrier partners, and drive measurable reductions in defect rates. Establish KPIs including reconciliation rates and missing manifest success rates to track program health.Build and maintain dashboards and automated reporting to provide visibility into cost trends, defect performance, and planning assumptions. Partner cross-functionally with Operations, Quality, Procurement, and external carriers to align on priorities and drive execution against program goals. Basic Qualifications:- Bachelor's degree or equivalent- Equivalent work experience in Business, Engineering, Supply Chain, Transportation, Mathematics, Economics, Physics or another technical field- Experience driving cost-out initiatives across different departments Preferred Qualifications:- Master's degree in business, engineering, operations, supply chain, transportation logistics- Experience in Supply Chain roles and transportation environmentsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe AMER US Consulting Partner teams seeks a Partner Development Manager (PDM) to drive strategic partnerships with emerging and high impact consulting partners across North America. As the critical link between AWS and our most strategic National Consulting Partners, you will accelerate partner-led cloud adoption for AWS customers through co-sell motion, joint go-to-market execution, and disciplined pipeline generation. This role demands deep expertise in managing complex partner relationships, building repeatable co-sell practices, and enabling partners to engage enterprise customers on cloud transformation, migration, modernization, and GenAI initiatives.You will own end-to-end partner relationships across a portfolio of managed consulting partners, developing Partner Business Plans that align partner capabilities with market opportunities while driving measurable pipeline and revenue outcomes. The ideal candidate is a channel-savvy operator with a proven ability to think strategically about indirect sales models, exercise sound business judgment in ambiguous situations, and deliver results through influence without authority. Success requires building trusted advisor relationships at senior levels, designing scalable go-to-market strategies, developing partner co-sell capabilities, and contributing meaningfully to program direction and team-wide best practices.This position offers the opportunity to shape the AMER consulting partner community, working with a portfolio of emerging and scaling System Integrators and Consulting Partners to accelerate customer adoption across migration, modernization, and GenAI full-stack initiatives. You'll collaborate across AWS sales, marketing, solutions architecture, and professional services teams — often setting the direction for how those cross-functional relationships operate — to deliver exceptional partner and customer outcomes in one of the world's most dynamic cloud markets.Key job responsibilitiesStrategic Partner Management • Own and manage a portfolio of managed consulting partners, serving as the primary point of contact and trusted advisor across all aspects of the partner relationship • Develop and execute comprehensive Partner Business Plans (PBPs) that align partner capabilities with market opportunities, translating strategy into measurable business outcomes with clear accountability • Build and maintain senior-level relationships with partner leadership, orchestrating executive engagement, quarterly business reviews, and multi-year strategic planning • Independently assess portfolio health, identify emerging risks and opportunities, and make sound prioritization decisions with limited oversight • Identify and develop opportunities to expand partner depth across target verticals, segments, and workload areas within the AMER regionPipeline Generation & Co-Sell Execution • Drive proactive pipeline generation as the top priority — originating, qualifying, and advancing Amazon-Originated (AO) and Partner-Originated (PO) opportunities through the ACE co-sell motion • Maintain rigorous pipeline hygiene across all managed partners, ensuring timely opportunity updates, accurate stage progression, and clear next steps in AWSentral • Coordinate with internal field sales teams to ensure seamless partner collaboration on customer opportunities and drive joint outcomes • Coach partners on co-sell best practices, advancing their motion from reactive deal registration to proactive, seller-initiated pipeline creation at scaleGo-To-Market Development • Design and execute Joint Go-To-Market (JGTM) strategies with partners — including solution positioning, demand generation, and field alignment — with the judgment to prioritize investments that drive the highest customer and business impact • Enable partners to develop industry-specific and workload-specific solutions addressing customer needs in key verticals and segments • Serve as a strategic thought partner to senior partner stakeholders, helping shape their AWS practice direction, investment priorities, and growth trajectoryPartner Capability Development • Assess partner capabilities and develop multi-quarter roadmaps to build competencies in priority workloads and AWS service areas, including Migration, Modernization, GenAI, and industry solutions • Support partners in achieving relevant AWS competencies, certifications, and program milestones that unlock go-to-market resources and funding • Manage partner funding and MDF investments with a high bar for ROI, ensuring alignment with joint business objectives and AWS program requirementsBusiness Planning & Execution • Develop annual and quarterly business plans with quantifiable goals for pipeline generation, launched ARR, co-sell activity, and customer outcomes • Conduct regular pipeline and business reviews using consistent, data-driven frameworks — and proactively raise findings and recommendations to leadership • Collaborate with cross-functional teams (sales, marketing, solutions architecture, professional services) to coordinate partner success motions and resolve blockers at the appropriate levelAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 6+ years of business development, partner development, sales or alliances management experience- Experience collaborating and influencing multiple teams across multiple organizations- 5+ years of experience working with System Integrators, consulting firms, or technology services organizations- Demonstrated success building and executing partner business plans with measurable outcomes- Experience in cloud computing, enterprise software, or infrastructure technology sectors Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreementsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 147,900.00 - 200,100.00 USD annuallyUSA, MA, Boston - 147,900.00 - 200,100.00 USD annuallyUSA, NY, New York - 162,700.00 - 220,200.00 USD annuallyUSA, VA, Herndon - 147,900.00 - 200,100.00 USD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs) Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Waldorf - 27.00 - 33.00 USD hourly

Job DescriptionAmazon's endpoint ecosystem spans 1.5 million compute devices across laptops, tablets, virtual desktops (WorkSpaces), and mobile devices, serving a global workforce. As the endpoint evolves into an AI context surface, the portfolio will expand to include new form factors such as wearables and purpose-built AI peripherals. We are looking for a Principal Product Manager, Technical to define and own the product strategy for Endpoint Experience (EPX) across five coordinated layers: hardware, system software, applications, peripherals, and network.This is a strategic product leadership position that owns the vision of delivering the right compute, in the right form factor, for every employee persona. The right candidate thinks beyond device specifications to the full lifecycle of how employees interact with their compute environment: what form factor they receive, how it is provisioned, how it performs daily across hardware and software together, how security posture is maintained without degrading experience, how capital investment is justified against productivity outcomes, and how devices are sustainably refreshed.The role of the endpoint is changing. Traditional endpoints were devices to get work done: write code, send emails, create documents. With AI, the endpoint is becoming the primary surface through which employees interact with intelligent agents and the surface through which context is captured. Today, critical forms of communication and knowledge, especially conversational (meetings, verbal decisions, real-time discussions) and visual (whiteboarding, diagrams, physical artifacts), are not captured by traditional endpoint form factors. The Product Strategist must think beyond the laptop: what endpoint capabilities are needed to capture, process, and make available the full spectrum of employee context that AI systems require to be effective? How do form factors evolve when the endpoint is not just a productivity tool but an AI context surface? How do we maintain a strong security posture on these new form factors without compromising the experience or limiting AI capabilities?Key job responsibilities● The holistic endpoint experience product vision across all five layers (hardware, system software, applications, peripherals, and network) for a fleet of 1.5 million devices spanning multiple form factors● The persona-based framework that matches workload to form factor, including the total cost of ownership model that ensures every CapEx dollar is tied to a measurable productivity outcome and balances hardware investment, software optimization, and operational efficiency across the fleet● The security-experience balance: defining how endpoint security (enforced agents, compliance posture, data protection) is delivered without degrading employee productivity, and how new AI-capable form factors maintain Amazon's security bar● The AI strategy for endpoint evolution: how devices transform from productivity tools to intelligent context capture platforms, what new form factors, sensors, and on-device processing capabilities are needed to capture conversational and visual context that traditional endpoints miss, and how this makes AI agents fundamentally more effective● OEM partnership strategy at Amazon's scale, influencing product roadmaps so future device generations are designed with Amazon's workforce needs built in● The unified business case that connects hardware telemetry, software performance, security agent impact, support contact patterns, employee satisfaction, and AI workload forecasts into a single decision framework Basic Qualifications:- Bachelor's degree- 10+ years of product management experience in endpoint computing, digital employee experience, or enterprise IT product strategy- Track record of transforming endpoint strategy at enterprise scale, moving beyond uniform device standards to workload-driven, multi-form-factor portfolios- Track record of influencing cross-organizational roadmaps without direct authority- Experience with OEM partnerships and hardware lifecycle management at enterprise scale- Strong financial acumen: TCO modeling, CapEx optimization, and building investment cases tied to business outcomes- Understanding of how AI/ML workloads are reshaping client compute requirements and endpoint form factors- Experience balancing security requirements with employee experience at enterprise scale Preferred Qualifications:- Industry expertise in endpoint experience trends: AI on the edge, device form factor evolution, context capture (conversational, visual), multi-modal input/output, zero-touch provisioning, and unified endpoint management- Experience defining persona-based device strategies in large enterprise environments, including lifecycle management from provisioning through sustainable refresh and return- Background in endpoint security architecture: security agent performance optimization, zero-trust endpoint posture, and compliance without experience degradation- Experience influencing OEM/vendor product roadmaps at enterprise scale, shaping hardware and firmware generations to meet organizational needs- Familiarity with endpoint telemetry, observability platforms, and data-driven fleet health management- Experience building investment cases that connect technical decisions to business outcomes (productivity, support cost reduction, employee satisfaction) for VP/Director-level audiencesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions- Develop annual brand and media strategies for growth based on overall advertiser goals/objectives- Develop campaign strategies and audience targeting recommendations per brand and product line- Evaluate KPIs and optimize campaign performance using a data driven approach- Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction Basic Qualifications:- 4+ years of sales or account management experience- Bachelor's degree, or 3+ years of professional experience- Experience of high level negotiation and successful internal and external relationship management- Experience communicating results to senior leadership, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)- Experience managing multiple projects, prioritizing, planning, and managing time- Can show ability to multitask in a fast-paced environment- Experience with MS Office Professional Suite, including intermediate knowledge of Excel to manipulate and analyze data Preferred Qualifications:- 4+ years of customer service experience, or experience in leadership or account management positions- Experience in e-commerce, digital advertising, or media- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Experience using analytical thinking and problem-solving skills to identify root causes of technical problems- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results- 5+ years of partnering with cross functional teams experience- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, SalesForce, Microsoft OneNote, and Microsoft SharePoint- Experience using data and metrics to determine and drive improvementsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 85,800.00 - 150,100.00 USD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to join our mission of creating the world's safest work environment. This role offers an exciting opportunity to directly impact associate well being while driving operational excellence.As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most valuable asset – our people. Your role bridges the gap between safety requirements and operational success, requiring both technical expertise and strong interpersonal skills. Working closely with Operations leadership, you'll drive safety initiatives that make a real difference. You'll conduct comprehensive risk assessments, analyze safety data, and implement practical solutions that protect associates while supporting productivity. Your ability to build relationships and influence positive change will be essential as you help shape our safety culture. You'll lead safety compliance efforts, conduct thorough site audits, and analyze incident trends to target improvements where they matter most. Managing our first aid program and emergency response capabilities, you'll ensure immediate care is always available. Your analytical skills will transform safety data into actionable insights, while your leadership abilities will help engage associates in our safety mission.Core Impact Areas:Safety Leadership & Innovation - Transform safety culture through leadership and innovative solutions. Drive continuous improvement initiatives that set new benchmarks in workplace safety. Leverage technology and data analytics to drive preventive safety measures that protect our associates while enhancing operational excellence. Develop leadership plans, communicate expectations, and drive initiatives to create a safe work environment. Measure performance against WHS policies, analyze metrics, and conduct site audits to address non-compliance issues. Strategic Partnership & Influence - Build partnerships with Operations leadership to integrate safety into every aspect of our business. Use compelling data analysis and risk insights to influence positive change and drive strategic decision-making. Establish yourself as a trusted advisor who balances safety excellence with operational demands. Oversee recordkeeping, workplace organization, and WHS training programs. Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- 3+ years of increasing responsibilities in people and performance management, or 2+ years of Amazon Safety (blue badge/FTE) experience Preferred Qualifications:- Distribution Center or Manufacturing EHS experience with mix of exempt and non-exempt employees at a site of at least 250 people- Master’s degree- Experience implementing lean principles and process improvement in an operational environment.- Experience in a fast paced, dynamic organization- Certified Safety Professional- Excellent written and verbal communication skills, including comfort interfacing with site leader- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving abilityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Joliet - 70,100.00 - 105,200.00 USD annually

Job Description As a Data Center Commissioning Engineer (CxE), you will be part of highly creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centers. The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of construction quality in accordance to engineering designs to meet the customer requirements. The CxE is responsible forupporting vendors, contractors, and other teams involved in the construction and commissioning of various systems such as: Medium and low voltage power systems Generators UPS HVAC (Air Handlers / Exhaust Fans / VFD) Chilled Water Systems Building Management systems (BMS) Electrical Power Monitoring Systems (EPMS) Testing and balancing Pumps and Hydronic systemsKey job responsibilitiesAs the Commissioning Engineer (CxE), you will provide testing and validation oversight of AWS data center electrical and mechanical infrastructure. This includes, but not limited to, review of design documents and equipment submittals, leading Factory Witness Testing (FWT), and managing third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. You will own your projects’ successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination demands onsite. You will be sharing your lessons learned leading towards team growth and program improvements.You will get the opportunity to provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. During commissioning, you will be continuously auditing Cx vendors’ activities to ensure compliance with environmental, quality, and safety requirements. Following the AWS project reporting format, you will be responsible for regular reporting of commissioning progress and metrics of assigned project to your Regional Commissioning Manager. You will have the opportunity to lead several projects simultaneously to achieve key milestones and deliver data center capacity, while monitoring project budget as approved by Finance.A day in the lifeOn a typical project, the CxE works across AWS engineering, capacity delivery, operations, and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning vendor whose primary scope is to execute functional tests, identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate lessons learned to help peers on similar projects in flight and participate in initiatives that drive improvement to the commissioning program.About the teamThe AWS Data Center Commissioning Team (ACx) is a wholly independent business within the DCGS organization. This team of veteran professional Electrical Engineers, Mechanical Engineers, Controls Engineers, Project Managers, and Operators is uniquely positioned to provide detailed engineering and operational review and testing of equipment designs, operational functionality and construction practices. The team is focused on ensuring the rapid delivery of a quality product while maintaining full transparency, recording metrics of any and every defect discovered during commissioning. Basic Qualifications:- 3+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience- Bachelor's degree in Electrical Engineering or a related field- NETA or ASHRAE certification or commissioning specific education courses- Knowledge of critical data center mechanical and electrical equipment- Knowledge of Microsoft Office including Outlook, Word, and Excel- Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers Preferred Qualifications:- Knowledge of building codes and regulations for your region- Knowledge of commercial or industrial power systems or mechanical systems- Experience carrying design concepts through exploration, development, and into deployment or mass production- Experience using a variety of web-based and other software tools for calculation and data processingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 96,600.00 - 160,000.00 USD annually

Job DescriptionDrive automation and platform modernization for HR Investigations at Amazon—helping transform how workplace concerns are reported, triaged, investigated, and resolved for 1.8 million Amazonians. As a Senior Product Manager - Tech in our HR Experience Tech (HRXT) team, you’ll lead product delivery for AI-powered automation initiatives and the migration of Investigations case management from legacy Salesforce infrastructure to Amazon’s modern platform—positioning the Investigations technology stack for convergence with Service Central, our next-generation AI-first HR platform.This is an opportunity to shape how Amazon applies AI and automation to one of HR’s most complex and sensitive domains. HR Investigations handles 250,000+ workplace concerns annually across operations and corporate populations—spanning policy violations, harassment, discrimination, retaliation, and ethics matters. You’ll work across the full investigations lifecycle, identifying opportunities to reduce manual effort, improve quality and consistency, accelerate resolution, and enable investigators to focus on the judgment-intensive work that matters most.You’ll work across a technology stack spanning case management, conversational AI, intelligent classification and routing, transcription and NLP, content management, and unified employee data platforms—coordinating across these systems to deliver end-to-end automation that maintains the high bar for accuracy, fairness, and confidentiality that workplace investigations demand. You’ll partner with Employee Relations leaders, legal and compliance stakeholders, engineering teams, and ML scientists to navigate the unique constraints of investigations technology while building the systems and processes that make investigations faster, more consistent, and more scalable.This role requires someone who can deliver immediate value through automation of current-state workflows while simultaneously supporting the platform migration from Salesforce (EXACT) to PXT CMS our own 1P build case management infrastructure. Every investment you make will be designed to align with Service Central’s architecture, ensuring Investigations technology is positioned for the converged future rather than creating rework.Key job responsibilitiesDrive product delivery for automation initiatives across the HR Investigations lifecycle—from intake and classification through investigation execution and case resolution—identifying and executing on the highest-impact opportunities to reduce manual effort and improve quality.Own feature roadmaps, sprint priorities, and launch plans for AI-powered investigation tools, managing the full delivery lifecycle from requirements through adoption and iteration.Support the migration of Investigations case management from EXACT (Salesforce) to PXT CMS, defining product requirements, mapping investigation-specific workflows, and coordinating with platform teams to ensure zero disruption to active investigations.Partner with Employee Relations and Employee Resource Center stakeholders to understand investigator workflows, validate automation opportunities, define accuracy thresholds, and ensure AI augments investigator judgment rather than replacing it.Collaborate with AI/ML teams to leverage conversational AI, natural language processing, intelligent classification, and large language models to automate investigative processes while maintaining the trust and accuracy that sensitive cases demand.Define and track success metrics for automation initiatives—adoption rates, time-saved per investigation, accuracy and consistency improvements, investigator satisfaction, and quality indicators.Gather and synthesize user feedback from investigators across EWRS (Operations) and GCER (Corporate) populations, translating pain points into prioritized product requirements and iterating rapidly.Coordinate cross-functional dependencies across engineering, ML science, ER/ERC business teams, and platform teams to deliver on aggressive timelines with executive visibility.Ensure all automation and platform migration investments are convergence-aligned with Service Central’s architecture, positioning Investigations to integrate natively with the unified platform.Navigate complex stakeholder environments involving legal, compliance, and employee relations teams where accuracy, confidentiality, and fairness are non-negotiable constraints.Identify and de-risk technical dependencies across multi-system integrations, ensuring business continuity is maintained at every phase of migration and automation rollout.A day in the lifeYour morning starts reviewing automation adoption metrics—you’re tracking how investigators are using AI-powered tools across intake, evidence gathering, and case documentation. You notice a spike in manual overrides for a specific concern category and dig into the data to understand whether it’s a classification accuracy issue or a workflow gap. You draft a ticket for the ML team with sample cases and propose a short-term routing fix while the model is retrained.Mid-morning, you join a sprint planning session with the engineering team to prioritize features for the next cycle. Investigators have been requesting automation support for a repetitive documentation task that currently takes 20 minutes per case. You’ve validated the opportunity through user interviews, defined the requirements, and are working with the tech lead to decompose it into shippable increments with clear acceptance criteria.After lunch, you run a working session with the PXT CMS platform team to map investigation-specific workflows from EXACT. You’ve documented the current-state evidence management flow and are designing the target-state that preserves all functionality while simplifying the UX and aligning with PXT CMS’s architecture. A key discussion emerges about handling in-flight investigations during cutover—you propose a phased approach and prepare a recommendation document.In the afternoon, you conduct a user acceptance testing session with investigators for the latest automation release. You observe how they interact with the AI-assisted features, note where the tool builds trust vs. creates friction, and document specific feedback items for the next iteration. You update the launch tracker and prepare your weekly status update for the Investigations QBR.You end your day in a cross-team sync with the broader HRXT product team, sharing what you’re learning about automation patterns in Investigations that could apply to other domains—the classification model architecture, the trust-building UX patterns for AI-assisted decisions, and the investigator feedback loops that drive continuous improvement.About the teamThe HR Experience Technology (HRXT) team is on a mission to fundamentally reshape HR work at Amazon. We bring together PXT (People Experience and Technology) teams and harness technology to provide seamless, intuitive experiences for HR teams serving all Amazonians. Our vision focuses on elevating HR service delivery through integrated technology solutions that span multiple platforms and touchpoints.The Investigations vertical within HRXT serves the investigators and case managers who handle Amazon’s workplace concerns—one of HR’s most complex, sensitive, and high-stakes domains. We serve 308 investigators across EWRS (Operations-aligned) and GCER (Corporate-aligned), processing 256,000+ reported cases annually with global coverage.Our team culture embraces innovation and experimentation, particularly in applying AI and automation to transform investigative workflows. We launched our first suite of AI tools in 2025 and are now in an aggressive expansion phase—deepening automation, scaling globally, and modernizing the underlying platform infrastructure.As part of our team, you’ll work with talented engineers, product managers, ML scientists, and designers who are passionate about using technology to make workplace investigations faster, fairer, and more consistent. Join us to be at the forefront of applying AI to one of HR’s most complex challenges. Basic Qualifications:- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annuallyUSA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions - Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities - Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning) - Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix - Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite- Act as measurement consultant for campaigns based on customer KPIs - Execute measurement set-up to ensure campaign success - Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs A day in the lifeYou will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Speak, write, and read fluently in English Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- Currently has, or is in the process of obtaining, a Bachelor's degree in a related field- Experience in Excel and PowerPointOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon.com is seeking a highly-intelligent, high-judgment, self-motivated and well-connected brand-PR professional to join our strategic communications team to strengthen the 3P communications strategy for Amazon in Mexico while leading the Press Office in the country and rest of LATAM.Reporting into the Head of Stores & Corporate Communications in Mexico and expansion countries in Latin America, this role will partner and collaborate with key business leaders and stakeholders to design, develop, and execute communications initiatives & programs across 3P Business (sellers, Amazon business, Global selling) and lead press office in Mexico and rest of Latam. The ideal candidate is a creative & strategic story teller, scrappy and results-oriented, with excellent English and Spanish communications skills, having the ability to collaborate effectively with internal stakeholders and to quickly establish relations with media, influencers and other external audiences. This individual will manage proactive strategic announcements & campaigns and lead ISCC reactive communications while driving media engagements across our team. The candidate needs to have experience in developing and leading meaningful brand and/or corporate communication programs, storytelling, agency & budget management, high standards under tight deadlines, and be flexible to manage ambiguity as priorities change. To be successful in this role candidate will need excellent communications skills, exemplary writing ability-including business, exceptional initiative, and a talent for ownership, leadership and partnership. Key job responsibilities• Develop and execute strategic communications and public relations initiatives and programs to drive awareness, relevance and credibility across relevant audiences and external key stakeholders in the county such as: media opinion leaders, thought leaders, local associations, government officials.• Develop and execute stores communications announcements, campaigns, reports and evergreen contents.• Write strategic business plans that include campaign and tactics, coordinating and supervising the work with the agency.• Lead the development of press materials & PR features, such as media pitches, press releases, blogs, visuals, infographics, among others.• Lead Press office in Mexico by building and leveraging relationships with retail, finance, technology, corporate, business and vertical trade media in Mexico. • Train and manage spokespeople at all levels for external facing communications including press, analyst engagements, and speaking opportunities.• Collaborate cross-functionally with teams in 3P business, marketing, operations, public policy, HR, and other domains to ensure coordinated, consistent messaging.• Be responsive and strategic in managing potential local issues in Mexico and rest of LATAM related to Amazon’s brand reputation.• Develop mechanisms to help scale coverage, tracking, media relations, and other core team functions.• Help manage an external public relations agency on programs, budget and day-to-day matters.• Successfully manage complex, fast-moving and unexpected communications challenges.• Serve as a brand ambassador, ensuring consistent representation of the company's identity, values, and strategic vision.• Ability and willingness to travel to locations across Mexico, Europe and Americas. Basic Qualifications:- 7+ years of recent professional communications or public relations experience- Bachelor’s degree in communications, public relations, marketing, journalism, or related.- Excellent written and verbal communications skills in both Spanish and English.- Executive Communications and Crisis management experience. Preferred Qualifications:- Public Relations, Brand experience.- Excellent media relations, especially with Business, Marketing, Finance and General media.- Team player who is willing to roll up their sleeves to get the job done.- Attention to detail and bias for action.- Experience developing mechanisms or processes to help simplify work.- Ability to earn trust with diverse, multidisciplinary stakeholders.- Ability to successfully partner with teammates located around the world.- Network of media and influencer contacts with a deep understanding of the news media.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. As a Software Development Engineer on antenna systems validation team, you'll build the software backbone that powers our satellite ground infrastructure. You'll work at the intersection of distributed systems, automation, and hardware, creating tools that our engineers rely on every day.Your Impact:- Build scalable test automation frameworks that validate complex antenna systems at scale- Design and develop data pipelines for processing and analyzing massive datasets from RF systems- Create developer tools and APIs that accelerate hardware bring-up and system characterization- Develop simulation and modeling applications for 2D/3D antenna array design- Automate everything: from firmware deployment to system configuration and validation- Build web applications and dashboards for system monitoring and data visualization- Collaborate across disciplines with systems architects, hardware engineers, and firmware teamsTechnologies & Skills:- Modern programming languages (Python, C++, Java, Go, or similar)- Cloud services and distributed systems (AWS preferred)- Test automation frameworks and CI/CD pipelines- Data processing and storage solutions- API design and microservices architecture- Scripting and DevOps practicesExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Master's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Redmond - 168,100.00 - 227,400.00 USD annually

Job DescriptionAmazon Manufacturing Services is an internal Amazon service specializing in the production of high-quality components through additive manufacturing (3D printing), CNC machining, welding, sheet metal fabrication, powder coating, and assembly. We serve design engineers, product developers, operations engineers, and retail product concept testing teams across Amazon.About the RoleAMS seeks a Welder to perform welding operations on manufactured components using manual MIG, TIG, and laser welding processes. You will weld parts produced through CNC machining and sheet metal fabrication, ensuring high-quality welds that meet customer specifications and industry standards. This role requires strong welding skills, attention to detail, and the ability to work with various materials and joint configurations.Key job responsibilitiesWelding Operations• Perform manual welding using MIG, TIG, and laser welding processes on steel, stainless steel, aluminum, and other materials• Weld components produced through CNC machining and sheet metal fabrication• Read and interpret welding symbols, engineering drawings, and work instructions• Set up welding equipment and select appropriate filler materials, gases, and parameters• Perform tack welding, fit-up, and final welding operations• Weld various joint configurations including butt joints, fillet welds, and corner joints• Grind, clean, and finish welds as requiredQuality and Inspection• Inspect welds visually for defects including porosity, cracks, incomplete fusion, and distortion• Verify welds meet welding procedure specifications (WPS) and customer requirements• Perform dimensional checks on welded assemblies• Identify and report quality issues to Welding Lead and quality engineers• Maintain accurate welding records and documentation• Support first article inspections for new welding specificationsEquipment Operation and Maintenance• Operate MIG, TIG, and laser welding equipment safely and effectively• Perform routine maintenance on welding equipment including cleaning and consumable replacement• Monitor gas flow rates, wire feed speeds, and other welding parameters• Replace welding tips, nozzles, and contact tubes as needed• Report equipment issues to Welding Lead• Maintain organized welding area and toolsMaterial Handling and Preparation• Retrieve components from manufacturing departments for welding operations• Prepare materials for welding including cleaning, degreasing, and fit-up• Use fixtures and clamps to hold parts during welding• Handle welded assemblies carefully to prevent damage• Organize completed welds and prepare for downstream operations (powder coating, assembly)• Maintain organized work area and enforce 5S standardsSafety and Compliance• Follow all safety protocols and hot work procedures• Wear appropriate personal protective equipment (PPE) including welding helmets, gloves, and protective clothing• Maintain clean and safe work environment• Handle welding gases and materials safely• Report safety hazards or concerns immediately• Support ISO 9001 compliance through proper documentation• Ensure proper ventilation and fume extraction during welding operationsCross-Functional Collaboration• Coordinate with CNC and sheet metal teams on component readiness and welding priorities• Communicate with Welding Lead on quality issues or process improvements• Work with quality engineers on welding investigations• Support assembly team with welded components Basic Qualifications:- High school diploma or equivalent- Can coordinate body movements when using tools or equipment- • 2+ years of welding experience with MIG and/or TIG processes- • AWS Certified Welder certification in at least one process- • Ability to read and interpret welding symbols and engineering drawings- • Knowledge of welding metallurgy and procedures- • Strong attention to detail- • Ability to lift up to 50 pounds Preferred Qualifications:- • 3+ years of welding experience in a manufacturing environment- • AWS Certified Welder certification in multiple processes (MIG, TIG)- • Experience with laser welding- • Technical certification or vocational training in welding technology- • Experience welding multiple materials (steel, stainless steel, aluminum)- • Familiarity with welding procedure specifications (WPS)- • Experience in contract manufacturing or high-mix production environments- • Knowledge of non-destructive testing methods- • Forklift certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 30.00 - 50.00 USD hourly

Job DescriptionAbout the OrganizationAmazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business — retail, devices, digital products, business, and drivers. Our Associate Experience team owns the product strategy, tooling, and AI systems that define how Customer Service agents work: what information they can access, what actions they can take, and how effectively they resolve customer issues on first contact.At the center of this is our associate-facing customer service platform — the primary interface through which agents across the globe handle customer contacts across chat, email, phone, and messaging channels. We are investing in rebuilding this platform for the AI era: moving from rigid, domain-specific workflows toward a flexible, intelligent experience where AI and human agents work side by side to deliver faster, more consistent, and higher-quality customer outcomes.We are looking for a Sr. Manager, Product Management Tech to own the product strategy and execution for our associate platform across four high-volume, high-complexity contact domains.This leader will define and deliver the agent-facing experience for these domains — reducing friction in how associates work, eliminating inconsistency in how issues are resolved, and building an AI-native UI that surfaces the right context, guidance, and resolution options to agents in real time. The north star is simple: every customer contact in these domains ends with a fast, consistent, on-brand resolution on first contact, demonstrating the very best of human and AI collaboration. The current product does not exist in the form it needs to be. This leader will contribute to the overall platform vision, build the team around the key domains, set the roadmap, and drive execution — partnering closely with the customer-facing product teams that own the same domains on the customer self-service side, and with engineering, data science, and customer service operations.Key job responsibilities- Own the product strategy and roadmap for the associate platform across digital products, devices, subscriptions, and account contact types — from problem definition and strategy through requirements, development, launch, and continuous improvement.- Build on an AI-native agent experience. Design and deliver resolutions embedded in an AI-led UI— surfacing relevant customer context and recommending resolution paths in real time— so that associates spend their time on attending to the customer, not managing the tool. Measure success through first contact resolution rates, handle time, and customer satisfaction.- Drive workflow simplification. Eliminate the specialized tooling and routing dependencies that require associates to be trained on narrow issue types. Build upon the product model that enables associates to handle contacts across domains flexibly, without sacrificing resolution quality.- Build the team. Hire and develop individual product managers for each domain, create clear ownership structures, establish product development processes, and build a high-performing PM team that operates ahead of engineering — not behind it.- Partner cross-functionally. Work directly with the customer-facing product teams that own the consumer experience for these same domains to ensure agent tooling reflects and enables the customer experience being built. Partner with engineering, data and applied sciences, BI, UX, and customer service operations on roadmap sequencing, launch planning, and adoption.- Deliver a key 2026 strategic initiative that supports a senior leadership commitment, requiring tight cross-functional coordination and on-time delivery.- Represent your product portfolio in senior leadership reviews and planning cycles, authoring clear, data-backed product strategy documents and investment narratives. Basic Qualifications:- Bachelor's degree- 6+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- 3+ years of team management experience Preferred Qualifications:- Experience delivering consumer software products and services in a high growth environment- Experience with AI/ML technologiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 197,900.00 - 267,800.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Hardware Engineering is looking for a senior leader to deliver development, implementation, and reliability for our accelerated GPU offerings in AWS. In this role, you will lead your team to deliver novel hardware designs from inception, through manufacturing, implementation, maturation, and eventually deprecation. You will lead a team of skilled system development engineers, hardware engineers and technical program managers to manage ODMs and work with internal stakeholders. In addition to delivering hardware, your team will be responsible for deliver software tests and automation for both manufacturing and the datacenter. You will also drive tooling and telemetry improvements to enable fleet management and debug. In this role, you will define implementation strategy and report status frequently to senior leadership. Your work will directly enable Amazon's customer's ability to deliver AI related offerings and research.About the team"*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.“ Basic Qualifications:- 5+ years of managing system or software development teams experience- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field- 8+ years of experience in Firmware Development or Hardware Engineering- Hands-on experience in designing, developing and operationally supporting high volume enterprise servers.- Hands-on experience with system-level analysis and debug- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment Preferred Qualifications:- Experience in managing both Software and Hardware Development teams- Experience leading server development teams (either Hardware or Firmware)- Experience in working with CM/OEM/ODM vendors for design development and manufacturing- Experience in delivering software for fleet management and telemetry- Demonstrated experience engaging and influencing senior executives- High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Cupertino - 191,300.00 - 258,800.00 USD annuallyUSA, WA, Seattle - 166,300.00 - 225,000.00 USD annually

Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Senior Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Senior Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities•Become a knowledgeable partner and leader on Amazon Advertising solutions•Deliver the highest level of sales and customer service to our clients.•Retain and grow revenue from existing advertisers.•Drive deals to closure in a new business environment.•Develop annual media strategies for growth based on overall advertiser goals and objectives•Develop campaign strategies and audience engagement recommendations•Evaluate success metrics and drive campaign performance using data•Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy•Educate advertisers on performance metrics, insights, and how to drive greater results•Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction Basic Qualifications:- Experience with problem solving and disruptive innovation, developing technology programs and working across customer organizations- 7+ years work experience, Advertising industry and Sales role experience.- Proven track record of exceeding revenue goals- Full Funnel experience in Omni-channel marketing, display, over-the-top (OTT) and search marketing- Effectively analyze data and insights to present strategic and tactical plans to advertisers- Influence process improvement that scales broadly; inventing and simplifying within existing processes Preferred Qualifications:- 10+ years work experience in an Advertising industry, client-facing sales role- Bachelors’ degree in Economics, Marketing, Advertising, Statistics, Engineering or Business; MBA is a plus- Excellent organizational, relationship-building, and communication (written and verbal) skills- Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growthAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 142,400.00 - 192,600.00 USD annually

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers. Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions with revenue experience• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop omnichannel media plans, campaign strategies, and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction Basic Qualifications:- 3+ years of digital advertising, product marketing, consulting, business development, or other customer-facing role experience- Experience leading cross-functional teams to establish strong partnerships with demonstrable results- 3+ years experience with digital media/marketing strategy, data analysis and data analytics & visualization- Experience in online marketing channels such as social media marketing, display advertising, and search engine marketing- Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders- Experience with problem solving and disruptive innovation, developing technology programs and working across customer organizations Preferred Qualifications:- 4+ years of marketing, brand advertising, media sales or online advertising work and close work with senior advertisers and agency stakeholders experience- Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business- Experience in programmatic strategy and implementation- Experience communicating effectively with external partners and delivering results for advertisersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 85,800.00 - 150,100.00 USD annually

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions - Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities - Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning) - Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix - Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite- Act as measurement consultant for campaigns based on customer KPIs - Execute measurement set-up to ensure campaign success - Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs A day in the lifeYou will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Speak, write, and read fluently in English Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- Currently has, or is in the process of obtaining, a Bachelor's degree in a related field- Experience in Excel and PowerPointOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions - Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities - Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning) - Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix - Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite- Act as measurement consultant for campaigns based on customer KPIs - Execute measurement set-up to ensure campaign success - Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs A day in the lifeYou will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Speak, write, and read fluently in English Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- Currently has, or is in the process of obtaining, a Bachelor's degree in a related field- Experience in Excel and PowerPointOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions - Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities - Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning) - Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix - Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite- Act as measurement consultant for campaigns based on customer KPIs - Execute measurement set-up to ensure campaign success - Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs A day in the lifeYou will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Speak, write, and read fluently in English Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- Currently has, or is in the process of obtaining, a Bachelor's degree in a related field- Experience in Excel and PowerPointOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions - Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities - Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning) - Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix - Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite- Act as measurement consultant for campaigns based on customer KPIs - Execute measurement set-up to ensure campaign success - Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs A day in the lifeYou will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Speak, write, and read fluently in English Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- Currently has, or is in the process of obtaining, a Bachelor's degree in a related field- Experience in Excel and PowerPointOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions - Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities - Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning) - Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix - Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite- Act as measurement consultant for campaigns based on customer KPIs - Execute measurement set-up to ensure campaign success - Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs A day in the lifeYou will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Speak, write, and read fluently in English Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- Currently has, or is in the process of obtaining, a Bachelor's degree in a related field- Experience in Excel and PowerPointOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions - Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities - Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning) - Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix - Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite- Act as measurement consultant for campaigns based on customer KPIs - Execute measurement set-up to ensure campaign success - Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs A day in the lifeYou will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Speak, write, and read fluently in English Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms- Currently has, or is in the process of obtaining, a Bachelor's degree in a related field- Experience in Excel and PowerPointOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers assists and guides our Amazon DSPs (Logistics Supply chain Managers) business owners as they build and grow successful middle-mile businesses during a transformational time.Account Manager (Logistics Supply chain Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Logistics Supply chain Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.Key job responsibilitiesAs a Logistics Supply chain Manager, you will partner with 25-30 DSP owners across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program)Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.As Logistics Supply chain Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Logistics Supply chain Manager support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy.The Logistics Supply chain Manager r will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.A day in the lifeSafety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.Performance: Deep dive to identify customer metric improvement opportunities.Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.Be the voice of the DSP within and represent them within the AMZL business.Experience: Improve driver standards to protect brand image.Capacity Management: Work with the DSP’s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands. Basic Qualifications:- 2+ years of sales or account management experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionArea Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.Ø Able to address operational and personnel issues affecting functional area.Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean toolsKey job responsibilitiesArea Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.Ø Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.Ø Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.Ø Able to address operational and personnel issues affecting functional area.Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean toolsAs a frontline leader, to understand the ground reality, you will be expected to work with and help associates, which may occasionally include safely lifting heavier items and shipments with required support.Regular bending, lifting, stretching and reaching both below the waist and above the head, with tools provided to support these requirements.We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs. Basic Qualifications:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.