Amazon

Job DescriptionOverview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of ResponsibilitiesEffectively communicate in a clear and professional manner at all timesProvides/ expedites prompt and efficient service to Amazon customers/ delivery partnersEffectively manage sensitive cases by reporting up the escalation matrixDemonstrate excellent time-management skillsMaintains or exceeds targeted performance metricsActively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications:- Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Preferred Qualifications:- *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a Software Dev Engineer to join the SAF Lab. In this role, you will own the software infrastructure that enables this next-generation safety layer to work universally across different platforms, including dynamically stable robots. You will interface with autonomy stacks, learning-based locomotion and whole-body controllers, sensing and perception, to create hardware abstractions that enable the testing of next-generation safety filters on highly dynamic robotic systems. As a result, you will be central to the hardware testing and evaluation that will play an essential role in evaluating the research and innovations in the SAF Lab. Key job responsibilities• Design, implement, and maintain the software integration layer that enables SAF Lab to interface with diverse robot platforms (mobile robots, manipulators, dynamically stable robots) • Build robust abstractions and APIs that decouple the safety layer from platform-specific hardware, enabling rapid deployment across new robot form factors • Collaborate with motion planning, learning, perception, and controls teams to ensure seamless data flow and real-time interfaces between safety systems and autonomy stacks • Have knowledge of running and maintaining robotics hardware, debugging and mitigating hardware testing issues, and evaluating control policies on hardware. • Write high-quality, well-tested, and maintainable code in C++ and/or Python for real-time robotics applications • Define integration testing strategies and build both simulation and hardware validation pipelines to verify safety behavior across platforms • Contribute to system design reviews, technical documentation, and cross-team alignment on interface contracts • Identify and resolve performance bottlenecks in real-time safety-critical software pathsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWork with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scale. Basic Qualifications:- Bachelor's degree or foreign equivalent in robotics, mechanical engineering, electrical engineering, or a related field- 5+ years of experience in robotics software development, including work with real robot systems- Proficiency in C++ and/or Python with experience writing production-quality code for real-time systems- Experience developing software for robotic systems, embedded platforms, or safety-critical applications- Familiarity with robotics middleware (e.g., ROS/ROS2) and real-time communication frameworks- Experience designing software abstractions, APIs, or hardware abstraction layers for multi-platform deployment- Strong understanding of software engineering best practices including version control, CI/CD, code review, and testing Preferred Qualifications:- Master's or PhD in Robotics, Computer Science, Mechanical Engineering, Electrical Engineering, Controls, or a related field- Familiarity with control barrier functions, safety-critical control, or formal safety verification methods- Experience integrating software across the full autonomy stack: from motion planners, learning, perception pipelines, and control systems on physical robots- Experience with real-time operating systems (RTOS) or safety-rated firmware interfaces (e.g., IEC 61508, ISO 13849)- Hands-on experience with multiple robot morphologies (mobile bases, arms, dynamically stable robots)- Experience with reinforcement learning or foundation model deployment on robotic systems- Track record of building software that enables rapid and robust deployment on hardware- Familiarity with simulation environments for robotics (e.g., Isaac Sim, Gazebo, MuJoCo)- Strong communication skills and experience working in cross-functional, research-centric teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, PASADENA - 143,700.00 - 194,400.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.#DCCD_AMER Basic Qualifications:- 5+ years of construction or project management experience- 5+ years experience managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry.- 5+ years in on-site construction trades (mechanical, electrical, general) Vendor Management. Preferred Qualifications:- Bachelor's degree in engineering, project management, construction management or similar technical focus- 5+ years of electrical or mechanical, or 5+ years of data center engineering experience- Can work proactively and independently, meet deadlines, and deliver on projects and tasks- Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholdersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Sterling - 111,300.00 - 186,100.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Stockton - 72,500.00 - 90,900.00 USD annually

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Title:Team LeadLocation: DelhiEssential Functions- Working with the Center manager to ensure smooth function of the Amazon transportation operations at Bangalore-Executing the delivery process from delivery station to customer address- Ensure enough bandwidth in delivery team to ensure peak time delivery management- Continuously improve the delivery process and attain a sustained level of delivery performance improvementEssential Skills- Strong execution skills, Action oriented, go getter- Resourceful to identify the way to get things done using limited resourcesAbility to navigate ambiguity and drive clarity for the team in evolving situations.Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingAnalytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.A day in the lifeInteract with multiple stakeholders and get things done. Regular show of ownership and bias for action. Basic Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- Experience with ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Security Assurance Services (SAS) is hiring a Security & Compliance Engineer to design, build, and deploy AWS security and compliance solutions for highly regulated customers. You will own engineering deliverables across the full lifecycle — secure design, implementation, testing, deployment, and maintenance — translating compliance frameworks (SOC2, HIPAA, PCI-DSS, CIS, NIST, FedRAMP) into secure-by-design AWS implementations. You will work autonomously within your team, deliver cross-functional projects with partner teams, and drive measurable risk reduction for customers at scale.You’ll write code, ship custom controls, run security investigations, lead design and code reviews on your team, and mentor junior engineers. You will identify systemic issues, propose pragmatic solutions, and improve the team’s mechanisms over time.Key job responsibilities- Lead threat modeling, security design reviews, and architecture reviews for customer engagements; identify and mitigate risks across systems and applications.- Design and implement custom preventive, detective, and proactive controls — Service Control Policies (SCPs), Resource Control Policies (RCPs), policy-as-code (cfn-guard, OPA Rego, Cedar), and automated remediation workflows.- Build secure-by-design Infrastructure-as-Code controls for Landing Zones, AWS Control Tower customizations, Zero-Trust architectures, and AI/ML workloads.- Apply AWS security best practices for authentication and authorization, data handling, least privilege, encryption, micro-segmentation, tagging strategy, and API/MCP integration.- Write and review IaC, scripts, enforcements and detections in Python, Terraform, AWS CDK, CloudFormation, and Rego.- Build continuous compliance monitoring, automated evidence collection, visualization, reporting, and remediation pipelines that hold up in audit.- Integrate custom controls with AWS-native and third-party security and compliance tooling.- Drive emerging-edge ideas into prototyping end-to-end to inform new security and compliance solutions and products.- Identify risks and edge cases; propose implementation paths and go/no-go gates.- Apply systematic approaches to risk identification; propose compensating controls when direct remediation isn’t possible.- Help develop technical content- Identify cross-team patterns, gaps, improvements.- Travel to customer sites as needed.About the teamThe AWS Security Assurance Services team, within AWS Support, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads requires reliable delivery of bar-raising security outcomes and investment in security mechanisms and automation on behalf of our customers.AWS Security Assurance Services LLC, a PCI-QSAC and HITRUST External Assessor Firm, is a team of industry-certified assessors and Compliance Engineers with DevOps and Cloud Infrastructure Architect backgrounds, helping our customers achieve, maintain, and automate compliance in the cloud by tying applicable audit standards to AWS service-specific features and functionality. The SAS team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Basic Qualifications:- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- 2+ years of scripting, programming, and security code review in a common programming language (non-internship) experience- 2+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience- Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics), or experience in IT Security- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- 2+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- 3+ years of (non-internship) scripting, programming, and security code review in common programming languages experience- 3+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience- Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics), or 3+ years of IT Security experience- Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP- Experience in scripting, programming, and security code reviewing in a common programming language (non-internship)- Experience in troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship experience)- Experience applying threat modeling or other risk identification techniques or equivalent- Experience conveying complex technical concepts to both technical and business audiences- 3+ years of any combination of the following: application security frameworks, identity and access controls, incident response, mobile security, cloud computing and security, AI security, threat intelligence, and penetration testing experience- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in Linux OS and network troubleshooting and experience with threat modeling and penetration testing- Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders- • Demonstrated ability to write and review code, scripts, IaC, and detections in support of security defenses. Preferred Qualifications:- Experience performing security activities across one or more phases of the software development lifecycle (SDLC), such as security design review, threat modeling, secure code review, and security testing- Experience with version control systems and CI/CD pipeline implementation- Experience in supporting audit defense- Experience developing, deploying and managing AI products at scale- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or CISSP-ISSAP (Certified Information Systems Security Professional-Information Systems Security Architecture Professional) or CISSP-ISSEP (Certified Information Systems Security Professional-Information Systems Security Engineering Professional)- Experience in mentoring, leading, or managing more junior engineers- • 5+ years as a technical specialist, including 3+ years in secure coding, software development, cloud security engineering, or related work- • Strong programming and scripting skills in Python, TypeScript, Node.js, Go, Java, or .NET.- • Hands-on Infrastructure-as-Code skills in Terraform, AWS CDK, or CloudFormation.- • Hands-on experience with AWS security and governance services: Config, Security Hub, IAM, KMS, VPC, Lambda, CloudTrail, CloudWatch/EventBridge.- • Experience deploying SCPs and RCPs in multi-account AWS Organizations.- • Experience writing and deploying policy-as-code (cfn-guard, OPA Rego, Cedar, or equivalent).- • Experience with AWS Control Tower customizations, Landing Zones, or Zero-Trust architectures.- • Working knowledge of at least one compliance framework: SOC2, HIPAA, PCI-DSS, CIS, or NIST.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 137,600.00 - 184,000.00 USD annuallyUSA, TX, Austin - 159,300.00 - 202,400.00 USD annuallyUSA, TX, Dallas - 159,300.00 - 202,400.00 USD annuallyUSA, TX, Houston - 159,300.00 - 202,400.00 USD annuallyUSA, VA, Arlington - 159,300.00 - 202,400.00 USD annuallyUSA, VA, Herndon - 159,300.00 - 202,400.00 USD annuallyUSA, WA, Seattle - 159,300.00 - 202,400.00 USD annually

Job DescriptionAmazon.com, Inc. is a U.S. based multinational e-commerce company headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994 and launched online in 1995, Amazon began as an online bookstore and rapidly expanded into a broad range of product categories, including digital media, electronics, apparel, furniture, grocery and everyday essentials.At Amazon, our mission is to be the most customer-centric company on Earth. Achieving this requires exceptionally talented, driven and customer-obsessed leaders. As one of the world’s most recognizable brands, Amazon distributes millions of products annually to customers who rely on speed, quality, and reliability.Amazon is seeking an Area Manager to lead operations across Quick Commerce Hubs (Dry Grocery and Perishable). The Area Manager will consistently focus on four core pillars of safety, quality, customer experience and productivity. This role owns end-to-end responsibility for hub operations, including budgets, people development, third-party logistics (3PL) management and operational performance. The Area Manager ensures 3PL partner meets defined operational SLAs across inbound, outbound, ICQA, and FC Dock functions. Additional responsibilities include leading and developing a team of third-party Area Managers and Team Leads, coaching and mentoring leaders to achieve performance objectives, fostering positive employee relations and building leadership bench strength within the hub.The Area Manager plans staffing and work schedules, leads quality and process improvement initiatives, and drives change programs to ensure the hub meets business targets. The role sets clear expectations for 3PL partners, tracks performance, provides feedback, and holds partners accountable for results.This position also ensures best practices are proactively identified and shared across departments, shifts, and the broader network. The Area Manager works closely with cross-functional 3PL support teams including HR, Finance, Facilities, Security & Loss Prevention, IT and Operations leadership, to secure resources, deliver projects, and support broader operational initiatives.The role requires the ability to effectively resolve operational and people-related issues impacting assigned functional areas.This role will be based in BLR outskirts only.Key job responsibilitiesThis role owns end-to-end responsibility for hub operations, including budgets, people development, third-party logistics (3PL) management and operational performance. The Area Manager ensures that 3PL partner meets defined operational SLAs across inbound, outbound, ICQA, and FC Dock functions. Additional responsibilities include leading and developing a team of third-party Area Managers and Team Leads, coaching and mentoring leaders to achieve performance objectives, fostering positive employee relations, and building leadership bench strength within the hub.The Area Manager plans staffing and work schedules, leads quality and process improvement initiatives, and drives change programs to ensure the hub meets business targets. The role sets clear expectations for 3PL partners, tracks performance, provides feedback, and holds partners accountable for results.This position also ensures best practices are proactively identified and shared across departments, shifts, and the broader network. The Area Manager works closely with cross-functional 3PL support teams including HR, Finance, Facilities, Security & Loss Prevention, IT and Operations leadership, to secure resources, deliver projects, and support broader operational initiatives.The role requires the ability to effectively resolve operational and people-related issues impacting assigned functional areas. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 2+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon.com, Inc. is a U.S. based multinational e-commerce company headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994 and launched online in 1995, Amazon began as an online bookstore and rapidly expanded into a broad range of product categories, including digital media, electronics, apparel, furniture, grocery and everyday essentials.At Amazon, our mission is to be the most customer-centric company on Earth. Achieving this requires exceptionally talented, driven and customer-obsessed leaders. As one of the world’s most recognizable brands, Amazon distributes millions of products annually to customers who rely on speed, quality, and reliability.Amazon is seeking an Area Manager to lead operations across Quick Commerce Hubs (Dry Grocery and Perishable). The Area Manager will consistently focus on four core pillars of safety, quality, customer experience and productivity. This role owns end-to-end responsibility for hub operations, including budgets, people development, third-party logistics (3PL) management and operational performance. The Area Manager ensures 3PL partner meets defined operational SLAs across inbound, outbound, ICQA, and FC Dock functions. Additional responsibilities include leading and developing a team of third-party Area Managers and Team Leads, coaching and mentoring leaders to achieve performance objectives, fostering positive employee relations and building leadership bench strength within the hub.The Area Manager plans staffing and work schedules, leads quality and process improvement initiatives, and drives change programs to ensure the hub meets business targets. The role sets clear expectations for 3PL partners, tracks performance, provides feedback, and holds partners accountable for results.This position also ensures best practices are proactively identified and shared across departments, shifts, and the broader network. The Area Manager works closely with cross-functional 3PL support teams including HR, Finance, Facilities, Security & Loss Prevention, IT and Operations leadership, to secure resources, deliver projects, and support broader operational initiatives.The role requires the ability to effectively resolve operational and people-related issues impacting assigned functional areas.This role will be based in Bengaluru outskirts only.Key job responsibilitiesThis role owns end-to-end responsibility for hub operations, including budgets, people development, third-party logistics (3PL) management and operational performance. The Area Manager ensures that 3PL partner meets defined operational SLAs across inbound, outbound, ICQA, and FC Dock functions. Additional responsibilities include leading and developing a team of third-party Area Managers and Team Leads, coaching and mentoring leaders to achieve performance objectives, fostering positive employee relations, and building leadership bench strength within the hub.The Area Manager plans staffing and work schedules, leads quality and process improvement initiatives, and drives change programs to ensure the hub meets business targets. The role sets clear expectations for 3PL partners, tracks performance, provides feedback, and holds partners accountable for results.This position also ensures best practices are proactively identified and shared across departments, shifts, and the broader network. The Area Manager works closely with cross-functional 3PL support teams including HR, Finance, Facilities, Security & Loss Prevention, IT and Operations leadership, to secure resources, deliver projects, and support broader operational initiatives.The role requires the ability to effectively resolve operational and people-related issues impacting assigned functional areas. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 2+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers and Senior Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle-mile businesses during a transformational time.As a Delivery Partner Senior Manager, you will manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, you will work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.Key job responsibilities- Partner with 25-30 DSP owners across Egypt including entrepreneurs with no background in the logistics industry, or seasoned logistics carriers (Depending on business program)- Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.- Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.- Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.- As Lead, the Delivery Partner Senior Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.- Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, Fleet, and Network Health, to name a few. The Delivery Partner Senior Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and Strategy.- The Delivery Partner Senior Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.A day in the life- Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.- Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.- Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)- Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.- Performance: Deep dive to identify customer metric improvement opportunities.- Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.- Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)- Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.- Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)- Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.- Be the voice of the DSP within and represent them within the AMZL business.- Experience: Improve driver standards to protect brand image.- Capacity Management: Work with the DSP’s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands. Basic Qualifications:- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.We are looking out for candidates for Catalog AssistantIn this role, you will be responsible for working closely with Service Providers, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in.Key job responsibilitiesKey job responsibilities• Own end-to-end responsibility of providing 5-star Rated Ready to Use Service on platform through Amazon Managed Supply• Identify defects that lead to poor service experience for customers, design metrics to capture these defects, understand their relative importance, and establish prioritization based on customer impact• Root cause defects to understand underlying causes, and design inputs to address root causes for these defects• Based on insights into performance and relative prioritization of defects publish a corrective action plan at the right frequency with service partners• Create a playbook for triggering different workflows that help dive & save customers, safeguard the next 7 days performance and implement long-term fixes to avoid these defects in the future• Own success metrics for the programAbout the teamValue Added Services (VAS), India: The vision for VAS, India is to transform how India buys high-consideration products online by offering them value-adding services throughout the product life-cycle. VAS launched in Mar 2017 with appliance installations and mobile after sales support for devices bought on Amazon. Today, we are focused on building a 5* rated service at scale across service categories and cities. We aim to do this by leveraging skilled experts to support customers across product life-cycle to: (a) Make a new purchase decision [Pre-Purchase Service], (b) Get started with a newly bought product [Ready to Use Services], (c) Solve issues with a newly purchased product [Return Services], (d) Get continuous support during the life of the product [Repair Services], (e) Extract maximum end-of-life values of a used product [Recycle Services]. Basic Qualifications:- 1+ years of sales experience- Bachelor's degree Preferred Qualifications:- 1+ years of stakeholder or account management experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWant to participate in building the next generation of online payment system that supports numerous countries and payment methods? We are seeking talented software engineers to join one of the fastest growing areas in Amazon’s e-commerce services platform. We want to move all the money in the world! We deliver game-changing financial processing power for the some of the world’s largest technology platforms including Amazon.com, Amazon Kindle, and Amazon Web Services.We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.The Amazon Payments Platform processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce services platform.Key job responsibilitiesDefine, design, and implement multi-tier distributed software applications.Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles.Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes.Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.,).Provide on-call production support for payment platform applications Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree or equivalent Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs an ICQA Researcher you will be assigned to research in details and high quality all Inventory adjustments and transactions and will work closely with the operations team in efforts to provide data support for Improvement initiatives, root cause investigation of operational defects. The right candidate will demonstrate a good sense of ownership, ability to lead by example in all key areas of performance including safety and quality, and ability to develop a subject matter expertise on all operations processes in their assigned site. Key job responsibilitiesDevelopment of data collection processes and data management systems • Maintenance of data integrity (0% error rate) • Designing of queries, compiling of data, and generation of reports in MS Access and Excel • Charting and graphing of data for reporting purposes • In depth research of defect trends • Data collection and entry as needed • Data mining and problem solving Basic Qualifications:- Bachelor's degree- Work flexible schedules including weekends, nights, and holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Preferred Qualifications:- 2+ years of Microsoft Office products and applications experience- 1+ years of data analytics or automation experience- Experience improving and creating new processes and structure to achieve goals- On Floor Active Professional with self learning abailities,Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIf you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.This is a varied, challenging role and every day is different!Key job responsibilities• Create and cultivate a safe working environment by identifying safety opportunities across your work area• Manage and train our Associates to help deliver the best service for our customers• Ensure that customer orders are fulfilled in line with quality and safety guidelines• Continuously provide critical shift related information to front line management and operators• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization• Flexibility to work a variety of hours as business demands, including overnight, weekends and holidaysA day in the lifeYou will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.This is a varied, challenging role and every day is different! Basic Qualifications:- Experience managing teams- Experience with planning, performance metrics, and process improvement Preferred Qualifications:- Experience in logistics- Experience with data analysisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.We are seeking a strategic, data-driven Marketing specialist to join our sustainability program in Amazon.This role sits within the sustainability Selling Partner team, which owns seller engagement strategy across NA , EU and CN region and drives seller adoption and commitment along with single shipment units. The team partners closely with program, business, and regional stakeholders to translate program capabilities into scalable Go-To-Market strategies that improve seller awareness, engagement, and adoption throughout the seller lifecycle. This role requires ownership of end-to-end marketing initiatives and delivering measurable business impact across multiple sustainability programs.Key job responsibilitiesResponsibilities:1) Lead end-to-end marketing strategy across traffic, awareness, acquisition, and program marketing in NA, EU, and CN regions.2) Define and own marketing input/output metrics (open rate, CTR, conversion rate, program adoption) and establish measurement frameworks linking initiatives to customer experience and business outcomes.3) Drive full-funnel optimization across awareness, engagement, and conversion stages4) Build and scale marketing channels — campaigns, podcasts, email journeys, Seller University videos, social media, and automation — to drive growth across diverse customer segments.5)Partner with content, product marketing, sales, and cross-functional stakeholders to align on strategy, execution timelines, and create compelling nurture assets that address seller pain points.A day in the life1)Develop and launch automated email journeys, podcasts, Seller University content, and social media campaigns targeting different seller cohorts and funnel stages.2)Partner with Sales/AMs, Program Managers, and Product Marketing to align on seller outreach priorities, messaging, and execution timelines.3)Review marketing output — track open rates, CTR, conversion, and enrollment trends across NA, EU, and CN; flag underperforming campaigns for immediate action.About the teamShape the Future of Sustainable Packaging at Amazon.Join us in revolutionizing how 700K+ Selling Partners package, ship, and deliver—reducing waste, delighting customers, and building a more sustainable future for generations to come.We're looking for a driven professional to join the Sustainability Team and help lead this transformation across Amazon's vast network of over 700,000 Selling Partners. Our Sustainable Packaging organization designs and delivers programs that reduce waste, advance packaging automation, lower cost to serve, and strengthen our performance on customer promise.This role sits within the Ship In Product Packaging (SIPP), Selling Partner Engagement (SPE) Organization, where you'll be responsible to connect with sellers selling across the globe and increase their awareness/ adoption and commitment towards sustainable Amazon programs. Basic Qualifications:- 2+ years of digital advertising and client facing roles experience- Bachelor's degree Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience analyzing data and best practices to assess performance driversOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Ads is seeking a Director to lead two high-impact, creative workstreams: Brand Partnership Studios and Ads Brand Strategy. This is a dual-mandate leadership role that requires equal fluency in premium creative execution and long-term brand building — someone who is equally comfortable pitching a CMO on a custom entertainment partnership and shaping the strategic brand architecture for a quickly-evolving ads business.You will lead large, multi-disciplinary teams across multiple job families and creative disciplines. You will be the connective tissue between world-class entertainment IP, global advertisers, and Amazon's advertising publisher landscape, while simultaneously building the brand strategy infrastructure that defines how Amazon Ads shows up to the market.This role is for a leader who thrives in ambiguity, operates at the intersection of creativity and commerce, and has a track record of building and scaling creative organizations that deliver measurable business impact.Key job responsibilities-Lead the creative teams responsible for concepting, pitching, and delivering custom brand partnerships built around Amazon's most valuable entertainment and content IP.-Serve as the senior creative leader accountable for partnership win rates, pitch quality, and the creative bar of delivered programs across markets.-Directly manage US-based creative teams and coordinate global Brand Partnership Studios teams spanning multiple regions.-Partner daily with senior leaders across sales, content, studios, and go-to-market organizations to align on priorities, unlock IP access, and deliver against revenue targets.-Engage directly with VP, SVP, and CMO-level brand decision-makers -Build and lead a creative studio responsible for developing the global brand positioning, tone, voice, and design systems for Amazon Ads.-Create a brand architecture that captures the breadth of Amazon Ads' offering in a way that resonates with advertisers of all sizes — from emerging brands to global enterprises.-Future-proof the brand system for an AI-driven communications landscape where clarity, consistency, and structured content across digital touchpoints are critical to discoverability and engagement.-Deliver scalable brand guidance and creative systems that enable marketing teams across the organization to independently produce personalized, on-brand communications throughout the advertiser lifecycle.-Own key brand health metrics including unaided awareness, brand consideration, and brand preference among target advertiser audiences.About the teamBrand Innovation Lab (BIL) is an award-winning advertising team that conceptualizes and executes bespoke advertising experiences for brands who invest in media with Amazon Ads, scaling successful campaign elements as new products or features in existing products. Brand Partnership Studios operate within BIL as experts in co-branded, IP-driven programs. Basic Qualifications:-15+ years of Advertising experience. -Proven track record of concepting and delivering premium, custom brand partnerships at scale — ideally at the intersection of entertainment IP and advertising.-Experience building and scaling brand strategy or creative services organizations from the ground up, including establishing systems, processes, and quality standards.-Demonstrated ability to operate as a credible creative authority with C-suite brand decision-makers (CMOs, SVPs, VPs of Marketing).-Experience leading globally distributed teams across multiple markets and time zones.-Strong commercial acumen — you understand how creative work drives revenue and can articulate the business value of brand investment. Preferred Qualifications:-Proven track record of concepting and delivering premium, custom brand partnerships at scale — ideally at the intersection of entertainment IP and advertising.-Experience building and scaling brand strategy or creative services organizations from the ground up, including establishing systems, processes, and quality standards.-Demonstrated ability to operate as a credible creative authority with C-suite brand decision-makers (CMOs, SVPs, VPs of Marketing).-Experience leading globally distributed teams across multiple markets and time zones.-Strong commercial acumen — you understand how creative work drives revenue and can articulate the business value of brand investment.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Monica - 221,400.00 - 299,500.00 USD annuallyUSA, NY, New York - 243,500.00 - 329,500.00 USD annually

Job DescriptionWould you like to help implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to provide a better world for future generations?Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, customers provision compute power, storage, database, and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe, we need exceptionally motivated people who are driven by learning and innovation.The AWS Database Services (DBS) team helps to support and operate some of the largest distributed database and analytics services in the world. From DynamoDB to OpenSearch, Glue and EMR, the DBS team manage many of the most heavily used services in AWS. If you join us, you'll be part of a world-class team in a dynamic environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale and to gain world class experience in cloud computing. You'll be surrounded by people who are passionate about their field, believe that first class service is critical to customer success and are committed to rapid iteration and continual improvement.Top reasons to join our team:• Be a catalyst to deliver truly disruptive products that are growing rapidly• Define, build, own, and run services in high-growth environments• Solve unique and first-order problems in foundational AWS services such as DynamoDB, OpenSearch and Glue• Learn how to build and operate distributed systems at scale• Build and influence the tools and utilities that are part of the AWS fleet running our internal servicesKey job responsibilitiesOur Systems Engineers are expected to be leaders in their teams by becoming subject matter experts on multiple AWS services. They develop, build, deploy, operate, sustain and grow their services in cloud production environments. They are able to utilise trends and metrics to identify opportunities for improvements. They help develop and refine procedures used by their team and internal customers. They are able to develop at a high standard and can deal with new and ambiguous problem domains while consistently delivering customer impacting change.Our Systems Engineers spend time:• Operating the world's most advanced cloud computing infrastructure• Simplifying and reinventing systems, processes, and tools to make things better for our customers and our builders• Building unique solutions to our customers’ technical problems • Studying and learning from industry recognised Amazon Senior and Principal Engineers• Coaching, hiring and developing team membersAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration- Experience working with Linux- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent Preferred Qualifications:- Knowledge of TCP/IP and networking protocols such as HTTP and DNS- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security- Experience working in 24/7 production environment- Experience with service-oriented architecture and web servicesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you! We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centers (FC) sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today. These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need a leader that ensures we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.Key job responsibilities- Lead and supervise a team of hourly Associates (including Team Leads and Data Analyst) assigned to inventory control, quality assurance and problem solve operations within the fulfillment center- Support safety programs and compliance to ensure a safe work environment for all associates. Work with - Operations and other Support teams to establish, influence and adhere to policies and procedures- Coordinate inventory control, quality assurance and problem solve operations in accordance to network strategies and ensuring compliance and consistency with SOX- Conduct shift planning and forecasting, alongside assigning and directing work. Oversee projects to streamline processes, increase quality and optimize productivity- Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform quality analysis on any behaviors/processes that could impact inventory integrity and Customer experience- Gain expertise in key fulfillment center process paths and its exceptions handling in order to drive processes continuous improvement alongside the operations management team- Support in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managersA day in the lifeYou'll work shifts at one of our fulfillment centers, overseeing inventory control, quality assurance and problem solve operations. Your day typically starts with a team huddle, where you'll review previous shift performance, set daily goals, and address any ongoing issues.Throughout your shift, you will conduct inventory discrepancies analysis, oversee the resolution of receiving issues, and coach team members on accuracy improvement.You'll regularly analyze data, looking for trends and opportunities for process improvement, collaborating with other partners in FC operations or in central teams that own Catalogue, Procurement, Supply Chain, Process Engineering, Loss Prevention and Program Management. You'll need to make quick, informed decisions to keep operations running smoothly.Throughout your shift, you'll be on the floor, observing processes, coaching team members, and ensuring safety standards are maintained in you area. You'll also dedicate time to developing your team members, providing feedback, and identifying training needs. By shift end, you'll prepare a handover for the next shift, summarizing key events, ongoing issues, and priorities. You'll leave knowing you've contributed to maintaining inventory accuracy, resolving inbound challenges, and ultimately ensuring customer satisfaction through efficient and accurate fulfillment operations.About the teamThe EU ICQA mission is to prevent and remove customer-facing defects with the goal to provide a world class service to our customers, at the lowest possible cost. The Vision of ICQA is to exceed customers’ expectations, both buyers and sellers. We drive defect-free order fulfillment by operating in the most efficient and accurate way through the creation and implementation of quality standards in our FC processes (receive, stow, count, pick, pack & ship) up to our sellers and customers. We lead with empathy to create a safer, more productive, higher performing and more diverse work environment. We commit to empower and support our team members to grow and achieve their aspirations.The applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. The position is classified at level 2 or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. ITALY, Passo Corese - EUR 34,700 gross annually. Basic Qualifications:- A degree from an accredited university or equivalent experience in operations management.- Relevant experience in performing data analysis and understanding data sets and tools- Proficient in the local language and English, both spoken and written- Advanced MS Office suite user, especially Excel- Previous experience leading teams Preferred Qualifications:- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.- A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex and ambiguous environment- Strong commitment to employee development, as well as an exceptional level of dedication, motivation to team management- Proven ability to influence peers or stakeholders, with varying levels of seniority, within Ops organization- A focused problem-solver and self-starter, with the ability to multi-task and prioritize in a complex environment- Knowledge of and experience with Lean and Six Sigma methodologies and techniquesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications:- Bachelor's degree or equivalent- 5+ years of direct management experience- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations- Prior experience with performance metrics, process improvement and Lean techniques Preferred Qualifications:- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Experience assessing portfolio opportunity to make the appropriate long term strategic investments while maintaining the short-term delivery of leads- Experience in dealing with contingent workforce- Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Hamilton - 116,100.00 - 193,900.00 CAD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Virginia Beach - 27.00 - 33.00 USD hourly

Job DescriptionWWGST Logistics Development Manager who is responsible for business development and partnerships, both with our internal stakeholders & external customers. This Supply Chain Management role will support the Inbound Perishable Logistics Team with the handling of the inbound freight needs of perishables products to all PDC US distribution centers, consolidation centers, seafood facilities, external customers, and processors, along with a variety of other freight needs for perishable WWGSTKey job responsibilitiesActively support the Manager of Supply Chain Logistics in uniting all teams within the WWGST Perishable Sourcing Team with a common vision to serve WWGS perishable logistics needs.Consistently demonstrate the highest quality customer service to Amazon’s perishable PDC regions and customers.Communicate, represent and uphold Amazon’s core values and business philosophy to Team members and vendors/supply partners. Provide guidance and strategic insight into the decisions being made by the Perishable Sourcing teams.Plans, organizes, directs and controls activities related to the Logistics functions.Designs, implements, manages and monitors logistics reporting systems to meet company requirements.Recruits and maintains suppliers that provide high quality products and services at a competitive price. while maintaining the highest code of ethics and conduct.Prepares and reviews contracts, bids, proposals and vendor agreements for legal correctness, price and acceptability of items to specifications. Engage key regional operatives providing insight to transportation management issues and initiatives. Support expansion of Perishable Transportation Abilities. Lead Improvements in the transportation/logistics function through technology implementation, process development. Service enhancements, cost reduction strategies.Serve as a system Subject Matter Expert for all relevant transportation systems.Use transportation modeling to analyze and complete modeling requests which supports the identification of gaps between current business operations and the TMS tool capabilities. Execute Bi/Tri Annual Bid Implementation (Request for Proposal) as needed.Attend and participate in Perishable stakeholder meetings and inter-team meetings.Participate in developing the Perishable purchasing office into a state of the art service operation that creates the best perishables program possible at Amazon perishable sourcing.Perform inbound forecasting tasks, particularly for holiday seasons.Monitor our rapidly changing supply chain and contribute input to create efficiencies. Assist and contribute towards improving over the road transportation management.Keep detailed records, generate reports and develop presentations to help management understand the logistics perspective.Support Executive Leaders in communicating truck planning issues and interpreting, preparing and publishing weekly and ad hoc reportsEnsure accurate completion and timely submission of all personnel paperwork when needed.Build relationships within the company and suppliers.A day in the lifeA passion for fresh grocery product, and an ability to articulate and impart this passion onto the teamExperience involving reporting relationships and stakeholdersExcellent Verbal and written communication skills Strong team collaboration and influence skills, ability to learn and teach.Have the ability to choose the most effective routes for transportation, the most competent delivery method and use a collaborative approach with Amazon Engineering resources to proficiently handle related processes.Flexible schedule - willing to work early mornings & take occasional late night calls -some weekendsOutstanding quality standards including expertise of perishables terminology and thorough understanding of industry standardsPatience, Perseverance and Tolerance and a great sense of humorCommitment to constantly provide a balanced service to both our customers and the supplier/grower community- represent Amazon with honor and integrityCommitment to the Amazons Leadership Principles with a Bias for Action for ExcellenceAbout the teamLooking for someone who has perishable grocery Experience managing logistics activities across multiple geographies, (US/Canada/Mexico). Understanding of various supply chain technologies, processes and standards including Web Portals, TMS/WMS, Scorecards, Vendor Compliance, Business Intelligence etc. Experience with Transportation Management Software, must be proficient with development of reporting and PFRAQ document creation. Basic Qualifications:- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, AUSTIN - 115,400.00 - 160,000.00 USD annually

Job DescriptionDo you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, the WW Operations Finance - Standardization and Automation Team is looking for an experienced Business Intelligence Manager with a strong record of achieving results, to lead the build-out of our financial analytics systems supporting Global Customer Fulfillment network.As a Business Intelligence Manager III supporting Global Customer Fulfillment Analytics, you will own the strategy and execution of data solutions delivery, agentic analytics, and scalable platform capabilities for one of Amazon's largest finance organizations. You will execute the modern data delivery strategy — transitioning legacy systems to a data lakehouse architecture with agent-first designs — while ensuring Finance customers have reliable, performant, and intuitive access to the insights they need today. This requires navigating a complex landscape of interdependent tools and platforms (many developed concurrently by other Amazon teams), managing ambiguity, making high-judgment calls with incomplete information, and adapting plans as new internal products evolve.Success in this role requires deep technical expertise, strategic thinking, and collaborative leadership. You will build and develop a high-performing team, forge strong cross-functional partnerships, influence peer team roadmaps, and champion emerging technologies to deliver an agile, scalable data infrastructure that empowers faster, more informed decision-making across Operations Finance.Key job responsibilities- Lead the 3-Year Data Modernization strategy, overseeing the transition from legacy systems to a data lakehouse architecture and agent-first designs — ensuring Operations Finance teams gain faster, more reliable access to the data they need for decision-making.- Own the end-to-end data delivery experience for Finance customers, defining and measuring success through customer adoption, data freshness, query performance, and self-service enablement across 2,400+ users globally.- Champion agentic analytics capabilities, identifying opportunities to embed automation and intelligent agents into data workflows that reduce manual effort and accelerate insight generation for business stakeholders.- Manage and develop a high-performing team of engineers, fostering a culture of innovation, engineering excellence, and operational efficiency — raising the bar on talent while delivering more with less.- Build and maintain strong cross-functional partnerships with peer engineering teams, product owners, and Finance leadership — influencing roadmaps and aligning dependencies to ensure cohesive delivery of the central data platform.- Navigate complex inter-dependencies between tools and platforms developed concurrently by multiple teams, regularly assessing progress, managing ambiguity, and pivoting migration strategy as internal products evolve.- Drive adoption and continuous improvement of analytics solutions — publishing, analyzing, and iterating on management dashboards, operational metrics decks, and KPIs in close partnership with Finance customers to ensure outputs meet evolving business needs.- Develop and execute comprehensive deprecation and migration plans for legacy data platforms, minimizing operational disruption while maintaining data integrity and customer trust throughout transitions.- Lead cross-functional initiatives to integrate emerging technologies (new internal products, open-source frameworks, generative AI) into the modernization roadmap, evaluating build-vs-adopt tradeoffs with a customer-impact lens.- Establish scalable platform capabilities and self-service tooling that empower Finance analysts to independently access, transform, and visualize data — reducing dependency on engineering teams and accelerating time-to-insight.A day in the lifeYour typical day is dynamic and multifaceted, balancing strategic initiatives with day-to-day operational demands. You're continuously balancing the need to drive forward strategic objectives with the requirement to support ongoing operations and handle unexpected issues and escalations. Your role requires you to be adaptable, make quick decisions, and maintain a broad perspective on how individual tasks and challenges fit into the larger goals of your data infrastructure modernization initiative. About the teamWW Operations Finance Standardization and Automation improves customer experience and business outcomes across Amazon Operations Finance through innovative technical solutions, standardization and automation of processes and use of modern data analytics technology. Basic Qualifications:- 5+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- 3+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience working directly with business stakeholders to translate between data and business needs- Experience leading and influencing the BI strategy of your team or organization- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software Preferred Qualifications:- Experience in processing data with a massively parallel technology (such as Redshift, Teradata, Netezza, Spark or Hadoop based big data solution)- 8+ years of complex cross-functional change management experience- 10+ years of progressive technology implementation experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 136,200.00 - 184,300.00 USD annuallyUSA, WA, Bellevue - 143,400.00 - 194,000.00 USD annually

Job DescriptionThe Amazon Search Navigation AI team is on a mission to help customer narrow down from their search intent to a handful products for making their final purchase decisions. The team generates highly relevant, context-aware, and personalized search refinements, optimizing their presentation order in a variety of Search Navigation UIs and guiding users to the most relevant search results. The team also owns navigation P0 metrics and defect guardrails to ensure performance and reliability. Additionally, the team develops and maintains engineering infrastructures, such as the Navigation Experience Service (NES) and Alster Refinement Provider Service (ARPS). These services connect to related search systems, serving 3B+ queries worldwide daily. They also support launches of new navigation contents and UIs and enable rapid experimentation both offline and online.This role requires a pragmatic problem solver comfortable with ambiguity, with deep expertise in data processing at scale. A candidate will need to leverage a wide range of skills and best practices including an emphasis on data processing at scale in customer-facing applications. Additionally, we are seeking candidates with determination and rigor in engineering, deep curiosity and interest for applied sciences, creativity, and sound logic and reasoning.Key job responsibilitiesIn this role you will leverage your engineering background and expertise to help build the next generation of our mission understanding models and data collection framework. On a day-to-day basis, you will:* Interface with Applied Scientists, Product Managers, and Program Managers to determine requirements for production systems* Analyze log data to determine future system design and configure parametersBuild scalable and production-ready data pipelines to extract features from petabytes of raw dataIntegrate models and algorithms in complex, real-time production systems on immense scale* Design and execute experiments to determine the impact of models and algorithms you intend to deploy in production* Run analysis reports of web-experiments to identify benefits and risk of launching the models and algorithms* Serve as a liaison to our customer/seller-facing partner teams in case of escalationsProject manage cross-functional Machine Learning initiatives Basic Qualifications:- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of software development engineer or related occupational experience- 3+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 3+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware- Experience in machine learning, data mining, information retrieval, statistics or natural language processing- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model executionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAWS Security Assurance Services (SAS) is hiring an Associate Security & Compliance Engineer to help build and operate AWS security and compliance solutions for highly regulated customers. You will execute your team’s security processes, contribute to runbooks and tooling, write and review code and Infrastructure-as-Code, and help ship secure-by-design implementations aligned to compliance frameworks (SOC2, HIPAA, PCI-DSS, CIS, NIST, FedRAMP).You’ll work on well-defined security problems with regular checkpoints from your team, learn from peer review, and grow your skills in secure design, threat modeling, and AWS security engineering. You will be a reliable contributor on customer engagements and a strong security advocate within your team.Key job responsibilities• Implement custom security controls, enforcements, detections, and automated remediations• Contribute to Infrastructure-as-Code modules for Landing Zones, AWS Control Tower customizations, and security baselines using Terraform, AWS CDK, or CloudFormation.• Write Python and policy-as-code (cfn-guard, OPA Rego, Cedar) to extend preventive and detective controls.• Participate in code, IaC, and design reviews; provide constructive feedback• Contribute to POCs on emerging technologies; implement components, run experiments, and document findings so the team can build on the results.• Implement continuous compliance monitoring checks, evidence collection automations, and reporting dashboards.• Help identify, confirm and document risks and mitigations during design and implementation stages of customer engagements.• Apply common risk trade-offs (e.g., tactical compensating controls vs. addressing root causes) under guidance.• Contribute to runbooks, tools, and other security mechanisms used by the team and customers.• Participate in operational support; help ensure root causes of operational and security issues are identified and resolved.• Follow established procedures to diagnose problems, and escalate appropriately when blocked.• Communicate security risk for low-complexity problems clearly in writing and verbally to your team and direct leadership.• Solicit differing views and learn from peer feedback.• Travel to customer sites as needed.About the teamThe AWS Security Assurance Services team, within AWS Support, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads requires reliable delivery of bar-raising security outcomes and investment in security mechanisms and automation on behalf of our customers.AWS Security Assurance Services LLC, a PCI-QSAC and HITRUST External Assessor Firm, is a team of industry-certified assessors and Compliance Engineers with DevOps and Cloud Infrastructure Architect backgrounds, helping our customers achieve, maintain, and automate compliance in the cloud by tying applicable audit standards to AWS service-specific features and functionality. The SAS team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Basic Qualifications:- 2+ years of web protocols, common security attacks, and remediation (non-internship) experience- Bachelor's degree in Engineering, Computer Science, or a related field- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with web protocols, common security attacks, and remediation (non-internship)- Experience solving basic problems by writing code or scripts with some assistance- Experience in web security, or experience demonstrating software engineering skills in a previous intership, work experience, coding competitions, or publications and experience in networking administration and troubleshooting- 1+ years of cloud architecture and solution implementation experience, or US government security clearance of top secret or above- Experience working effectively on milestone-driven projects- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan, or experience communicating results to senior leadership- Knowledge of one or more of the following domains: access-control system and methodology, network security, application- and system-development security, security architecture and models, cryptography, and operations security- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- • Experience demonstrating software engineering skills in a previous internship, work experience, coding competitions, or publications, or experience that includes strong analytical skills, attention to detail, and effective communication abilities Preferred Qualifications:- Experience with AWS services or other cloud offerings- 1+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or AWS Professional level certification- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- Experience coding, scripting, automating in at least one language (e.g., Python, C, C++, Java, Ruby, or PowerShell)- Experience writing technical articles, speaking at technology conferences, and contributing to open source- • Experience with compliance & security standards including PCI DSS, ISO 27001, HIPAA, and NIST- • Hands-on experience with AWS security and governance services: Config, Security Hub, IAM, KMS, VPC, Lambda, CloudTrail, CloudWatch/EventBridge.- • Familiarity with AWS core services and at least one Infrastructure-as-Code tool (Terraform, AWS CDK, or CloudFormation).- • Exposure to policy-as-code tools (cfn-guard, OPA Rego, Cedar, or equivalent).- • Internships, projects, or coursework in cloud security, application security, or compliance automation.- • Familiarity with multi-account AWS Organizations and Service Control Policies.- • Industry or AWS certifications: AWS Certified AI Practitioner, AWS Solutions Architect Associate, AWS Security Specialty, or equivalent (or willingness to earn within the first year).Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 132,500.00 - 179,200.00 USD annuallyUSA, TX, Austin - 136,000.00 - 184,000.00 USD annuallyUSA, TX, Dallas - 136,000.00 - 184,000.00 USD annuallyUSA, TX, Houston - 136,000.00 - 184,000.00 USD annuallyUSA, VA, Arlington - 136,000.00 - 184,000.00 USD annuallyUSA, VA, Herndon - 136,000.00 - 184,000.00 USD annuallyUSA, WA, Seattle - 136,000.00 - 184,000.00 USD annually

Job DescriptionAbout the OrganizationAmazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business — retail, devices, digital products, business, and drivers. Our Associate Experience team owns the product strategy, tooling, and AI systems that define how Customer Service agents work: what information they can access, what actions they can take, and how effectively they resolve customer issues on first contact.At the center of this is our associate-facing customer service platform — the primary interface through which agents across the globe handle customer contacts across chat, email, phone, and messaging channels. We are investing in rebuilding this platform for the AI era: moving from rigid, domain-specific workflows toward a flexible, intelligent experience where AI and human agents work side by side to deliver faster, more consistent, and higher-quality customer outcomes.The RoleWe are looking for a Sr. Manager, Product Management Tech to own the product strategy and execution for our associate platform across four high-volume, high-complexity contact domains.This leader will define and deliver the agent-facing experience for these domains — reducing friction in how associates work, eliminating inconsistency in how issues are resolved, and building an AI-native UI that surfaces the right context, guidance, and resolution options to agents in real time. The north star is simple: every customer contact in these domains ends with a fast, consistent, on-brand resolution on first contact, demonstrating the very best of human and AI collaboration. The current product does not exist in the form it needs to be. This leader will contribute to the overall platform vision, build the team around the key domains, set the roadmap, and drive execution — partnering closely with the customer-facing product teams that own the same domains on the customer self-service side, and with engineering, data science, and customer service operations.Key job responsibilities• Own the product strategy and roadmap for the associate platform across different businesses — from problem definition and strategy through requirements, development, launch, and continuous improvement.• Build on an AI-native agent experience. Design and deliver resolutions embedded in an AI-led UI— surfacing relevant customer context and recommending resolution paths in real time— so that associates spend their time on attending to the customer, not managing the tool. Measure success through first contact resolution rates, handle time, and customer satisfaction.• Drive workflow simplification. Eliminate the specialized tooling and routing dependencies that require associates to be trained on narrow issue types. Build upon the product model that enables associates to handle contacts across domains flexibly, without sacrificing resolution quality.• Build the team. Hire and develop individual product managers for each domain, create clear ownership structures, establish product development processes, and build a high-performing PM team that operates ahead of engineering — not behind it.• Partner cross-functionally. Work directly with the customer-facing product teams that own the consumer experience for these same domains to ensure agent tooling reflects and enables the customer experience being built. Partner with engineering, data and applied sciences, BI, UX, and customer service operations on roadmap sequencing, launch planning, and adoption.• Deliver a key 2026 strategic initiative that supports a senior leadership commitment, requiring tight cross-functional coordination and on-time delivery.• Represent your product portfolio in senior leadership reviews and planning cycles, authoring clear, data-backed product strategy documents and investment narratives. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- 3+ years of team management experience Preferred Qualifications:- Experience delivering consumer software products and services in a high growth environment- Experience working with or evaluating AI systemsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Senior Account Executive, Local Ads is a strategic, prospecting-focused sales role within Amazon's Local Ads business. This individual is responsible for identifying and engaging local advertisers through both agency partnerships and direct advertiser relationships — owning the full sales cycle from prospecting through campaign close and partnership growth. At this level, the Senior Account Executive also drives strategic initiatives that scale the business, mentors junior team members, and influences cross-functional processes and best practices.The ideal candidate brings deep subject matter expertise in local advertising and digital advertising solutions, with a proven track record of developing and executing complex, multi-product local ad campaigns that drive measurable results at scale. They possess exceptional interpersonal skills and the ability to earn trust across senior advertiser and agency stakeholders, navigating complex, high-value relationships with confidence and strategic foresight. This person thrives in ambiguity and demonstrates the ability to manage multiple high-priority workstreams in a fast-paced, evolving environment. They approach their work with a self-starter mindset, a consistent bias toward action and results, and a demonstrated ability to influence others, raise the bar, and drive operational improvements across the team.Key job responsibilitiesProspect and engage local advertisers through agency and direct-advertiser channels, with a focus on high-value, strategic accounts and scalable growth opportunitiesClose new business and manage advertiser campaigns to exceed advertiser acquisition and revenue goals, consistently delivering above-quota performanceBuild and maintain a broad network of senior-level relationships with local advertisers and agencies, serving as a trusted strategic advisorNavigate complex advertiser and agency situations with confidence and clarity while proactively shaping market strategy, responding to advertiser feedback, and strengthening competitive positioningIdentify and drive process improvements, best practices, and scalable playbooks that elevate team performance and operational efficiencyMentor and coach junior Account Executives, contributing to team development and a high-performance cultureMaintain rigorous Salesforce hygiene, including timely meeting inputs, accurate opportunity creation, and consistent pipeline management to ensure data integrity and visibility across the businessPartner cross-functionally with product, marketing, and operations teams to influence roadmap priorities and improve the advertiser experience Basic Qualifications:- 7+ years of B2B sales experience- Experience using sales CRM tools such as Salesforce- Experience in digital media ad sales- Experience and track record of exceeding sales goals Preferred Qualifications:- Experience closing sales and revenue generation- Experience of high level negotiation and successful internal and external relationship management- 7+ years of digital ad sales as an individual contributor experience- Experience coaching and mentoring junior sellers- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience working cross-functionally and driving decision making among stakeholders with competing goalsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 148,700.00 - 201,200.00 USD annually