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    Job DescriptionThe Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities* Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents* Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement* Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands* Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk* Maintain confidentiality in matters involving security and/or personnel issues in the work place* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Accurately communicate verbally and in written form to a broad customer base* Train and orient new Associates in LP culture* Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth* Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping* Promote and execute security best practices* Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems* Work weekends and/or overnight shifts as necessary* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.We are open to hiring candidates to work out of one of the following locations:Chevy Chase, MD, USA Basic Qualifications:* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze data * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented setting Preferred Qualifications:* Demonstrated ability to work independently with off-site supervision * Demonstrated ability to engage with others at all levels * Strong oral and written communication skills * Comfortable working in a fast-paced and multi-tasking environment* 1+ year of leadership or management experience* Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification * Experience with warehouse or distribution center services * Experience conducting internal or external interviews* Familiarity with Lean Six Sigma concepts desired and certification* Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc. * Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniquesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionOur operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced and customer obsessed professional who wants to join our team as Cluster Loss Prevention Manager. In this key role, you will be accountable for the delivery of security as a service to a cluster of operational sites across the end-to-end supply chain to protect our people and prevent loss.Key job responsibilities• Be accountable for Security & Loss Prevention performance within your cluster• Manage a team of Security and Loss Prevention professionals who provide security as a service to operational sites within a geographical area of responsibility that make up a cluster• Ensure site compliance, regular site audits, and physical security posture of sites within your cluster• Manage relevant risks within your cluster (prevention, intervention, investigation)• Engage senior management within your cluster to ensure a positive working relationship, understand opportunities to support, and provide security risk guidanceA day in the lifeAs a Cluster Loss Prevention Manager, you are responsible for a team of Security and Loss Prevention professionals who provide security as a service to operational sites from across the Amazon supply chain within a geographical area of responsibility that make up a cluster. You will be accountable for the performance of Security and Loss Prevention within your cluster. Thus, you manage the day-to-day tactical deployment of your team to manage security and loss prevention related workload. You prioritize incoming workload and assess risks to ensure meeting service level agreements agreed with your internal customers and proactively avoid adverse impact to the business. You coach your team and provide expert guidance throughout prevention, intervention and investigation. Your team manages the day-to-day operational activities; however, you will take ownership when problems become complex. You work with your team to identify, evaluate, and mitigate all security risks within your cluster and share findings and best practices with the wider business. You will be responsible for ensuring site compliance, regular site audits, and physical security posture of sites within your cluster. Additionally, you will be responsible for budgetary planning for external service providers as well as the recruiting of your direct reports in your cluster.Finally, you engage senior management within your cluster to ensure a positive working relationship, understand opportunities to support, and provide security risk guidance.About the teamSitting within the Global Security Operations organisation, Security and Loss Prevention supports the accomplishment of Amazon´s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could:• Put our associates and customers under jeopardy• Disrupt the continuity of our business operations• Inflict damage to our assets• Have adverse impact on our brand reputationWorking in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence.We are open to hiring candidates to work out of one of the following locations:Arzano, NA, ITA Basic Qualifications:• A degree or degree equivalent• Relevant advanced security- or risk-related experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar)• Relevant team experience managing a team dispersed across a geographical area as well as development, hiring, and performance management• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment• Advanced proficiency in written and verbal Italian and upper intermediate proficiency in written and verbal English Preferred Qualifications:Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.• A relevant advanced degree, advanced degree equivalent, or industry certification• Relevant experience with physical security systems, investigation techniques, and/or management of contract security officers• Relevant experience with retail, warehouse, distribution centre services, delivery service, or supply chain• Relevant experience in business writing and communicating with a wide range of senior stakeholders• Driver’s licenseAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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    Job DescriptionAmazon has an immediate opening for a Senior Program Manager to join our Finance and Business Integration team within the Amazon Healthcare program. This role will collaborate with internal and external stakeholders to deliver automated and scalable solutions for complex and high-visibility projects across the Amazon Care and Amazon Pharmacy/PillPack programs.This role will be a driver of key deliverables across businesses, tech teams, and other stakeholders in order to implement scalable automated accounting solutions. The role will use complex problem-solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations. Successful candidates will have deep experience in the following three disciplines – Accounting, Program Management and Finance Systems. Candidate experience should cover financial processes, project management, accounting requirements documentation, process design, and user acceptance testing responsibilities. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position. Key job responsibilities• Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support.• Define requirements and work with partner teams to design, implement and launch scalable solutions.• Design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.• Communicate new/updated programs and processes to leaders, employees, and cross functional organizations.• Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.• Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.• Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 3+ years of program or project management experience- Bachelor's degree in finance, accounting or related field- Experience defining program requirements and using data and metrics to determine improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules Preferred Qualifications:- CMA or CPA, or MBA- PMPAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAre you passionate about Big Data and Distributed systems? Do you enjoy building new state-of-the-art products at Petabyte scale? Be part of a team of world-class engineers and industry leading experts operating one of the largest big data platforms for advertising at Amazon scale.Key job responsibilitiesWe are seeking an experienced software engineer to build the next generation of systems using open source technologies such as Hadoop, Hive, Spark and Presto and AWS services like EMR, Kinesis and DynamoDB. You will have background delivering highly distributed systems at scale, design patterns like SDKs, libraries, versioning, and a strong operational track record working with multiple teams. You will be responsible for designing and developing software products that will provide measurement and reporting to a wide set of users across all of Amazon's advertising suite across display, search, native, and video on all devices.Candidates for this position should have strong engineering fundamentals as well as real-world experience. You will showcase diverse architectural approaches and design patterns in your technical design. Think big and stay informed about industry standards in Ad tech space. Communicate effectively across all leadership levels verbally and in writing. Lead deep technical discussions with senior engineers, collaborating to solve challenging problems. You will be able to quickly grasp new systems and provide valuable consultation.A day in the lifeWe are responsible for processing all advertising events (over tens of billions of new events per day) such as impressions, clicks and views across all Amazon products. We provide petabyte-scale, low latency and highly available event look up services to a wide set of users within Amazon Ads. We apply the latest machine learning and big data technologies available on terabytes of data a day operating Petabyte size clusters. Our data must always be fast, enabling advertisers to optimize ad spend and allocate budgets effectively by providing accurate, actionable and timely performance metrics across all of Amazon’s advertising products. About the teamJoin our fast growing Amazon Ads team! This presents an unique opportunity to take ownership and lead significant initiatives to build innovative solutions to complex and challenging problems. You will encounter some of the toughest and most inspiring technical challenges of your career as you build petabyte-scale services, invent new big data paradigms, and scale for extreme growth.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionFulfillment Exception Management (FXM) within the SCOT organization Seattle team, is looking for an experienced Business Intelligence Engineer. This group owns the systems that orchestrates services involved in the fulfillment process from the time the orders are assigned to fulfillment until they are ready to be packed and shipped to our customers. Our systems cover a wide range of business and technology areas including inventory management, workflow management, shipment creation, load balancing, and availability.This is a high-impact space packed with challenging problems involving very complex systems and smart people - our systems handle the fulfillment of all customer orders that are sold on Amazon & merchant websites. This is a unique chance to become an owner of part of Amazon's business-critical fulfillment pipeline! Key job responsibilities- Defining, developing and maintaining critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis- Transform complicated business problems into mathematics modeling and provide data-driven solutions- Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations- Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of machine learning and econometric models- Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation, and model implementation.- Mining and manipulating data from database tables, simulation results and log files- Identifying data needs and driving data quality improvement projects- Understanding the broad range of Amazon’s data resources, which to use, how, and when. A day in the lifeA BIE II in FXM BI team:- Routinely performs and presents deep dives and anecdotes to gain more granular understanding of why a missed promise occurred and whether there are gaps in fulfillment systems which, if resolved, could prevent future misses. Build logic to attribute these root causes at large scale and put together underlying data pipeline to make this information available for metricizing and accessible for other teams within Amazon.- Regularly reviews the missed promise metrics for putting together callouts for weekly business reviews by performing ad hoc analysis and reaching out to appropriate teams to get further understanding of the issue. Another part of this exercise is to track and callout negative trends which need more attention from the leadership, identify the root cause(s), and recommend next steps to resolve the issue.- Works cross-functionally with various teams in Fulfillment Optimization organization to understand how they interact and affect the order fulfillment process and identify system gaps which could impact missed promises and aging orders. They continue to resolve the gap by working closely with software teams to design and implement solutions to address these gaps and develop metrics to track it going forward.About the teamFulfillment Exceptions Management (FXM) (aka Missed Promise team) owns systems that manage exceptions arising from the large number of events within Amazon's supply chain that affect fulfillment during the lifetime of a customer order. When a customer places an order, they are given an expected delivery date - called the "promise." If something happens and we predict we can no longer meet that date, it becomes a "missed promise" and FXM team sends an email to the customer notifying of the miss and new expected delivery date. The FXM Business Intelligence (BI) team's responsibility is to build business logic and supporting data pipelines to identify root causes for the missed promises and aging orders, build business/operational metrics for daily and weekly reporting, and drive system changes to improve customer experience using this data, and support the Cold Pricklies process during Peak.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA Basic Qualifications:- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Preferred Qualifications:- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionThe AWS Backbone Control and Fabric Services (BCFS) organization is looking for a Senior System Development Engineer to join our Core Service Automation team. In this role you will work hand-in-hand with System Development teams, Frontend Engineering teams, and Network Engineering teams to drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer’s demand. You’ll apply your large-scale understanding of computing solutions to write code and manage services that delight our customers.AWS Global Connectivity and Network Availability (GCNA) is the backbone that connects the global AWS network. Focused on controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Come join us and enjoy the satisfaction that comes from successfully building software to scale and provide insights about one of the world’s biggest networks.Working at AWS on the GCNA Team:- Meet Robert, VP: https://youtu.be/8v5i42FL02w Key job responsibilitiesYou will be responsible for the design, implementation and quality of services you deliver. Your experience working in a systems development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.You’ll also:•Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.•Write high quality distributed system software.•Work in an agile, startup-like development environment, where you are always working on the most important stuff.•Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.•Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.•Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.•Contribute to documentation of process and procedures.•Learn from others and help grow those in your team to achieve their best.•Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.•Participate in an on-call rotation with your team.A day in the lifeEngineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily.About the teamThe Core Service Automation team is responsible for the design, implementation, and operation of the DHCP and DNS systems that provide service to all Amazon data centers and offices.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Connectivity and Network Availability (GCNA) Vides: • Working at AWS in the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w• Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: https://youtu.be/58Q1SyGZ4qgWe are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 4+ years of non-internship professional software development experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree in computer science or equivalent- Due to nature of position candidate will need to meet following requirement: US citizen; or lawful permanent resident of the US (i.e. “green card” holders); or Have been granted political asylum or other protected status in the US. Preferred Qualifications:- Experience with distributed systems at scale- Experience with CI/CD pipelines build processes- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, RubyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
  1. Amazon

    Operations Lead - Suelzetal

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    Job DescriptionDer operative Geschäftsbereich ist das Herz von Amazon. Ein effektiv ablaufender Betrieb trägt dazu bei, dass Artikel bearbeitet und rechtzeitig an unsere Kund:innen versendet werden. Als Operations Lead/Supervisor erlebst Du, wie alle unterschiedlichen Teile des Betriebs funktionieren und trägst zu einem reibungslosen Ablauf bei.Du fungierst als erste:r Ansprechpartner:in für Teammitglieder während ihrer Schicht und hilfst ihnen beim Befolgen der Prozesse, die Deine Manager:innen eingeführt haben. Du sammelst praktische Erfahrung und benutzt analytische Systeme, die zum Erfolg unseres Unternehmens beitragen. Key job responsibilities Messung und Überwachung von Arbeitsflüssen, Verfolgen der Leistung am Standort und Bereitstellung wichtiger Schichtinformationen an die Schicht-/Bereichsleiter:innen im Betrieb, um für schichtübergreifende Operational Excellence zu sorgen Unterstützung und Schulung von Mitarbeitenden, damit diese großartige Leistungen erbringen können, und Beaufsichtigung ihrer täglichen Aufgaben Unterstützung des/der Schicht-/Bereichsleiter:in bei Projekten zur Prozessverbesserung, Förderung eines sicheren Arbeitsumfelds und Erhöhung des Mitarbeiterengagements Zusammenarbeit mit anderen Abteilungen, um Lösungen für häufige Probleme zu finden oder Bedürfnisse in wichtigen Leistungsbereichen zu erfüllen Nutzung von Datenanalysen, um Möglichkeiten zur Optimierung von Sicherheit, Qualität und Produktivität zu finden A day in the lifeAls Operations Lead/Supervisor arbeitest Du an einem unserer Betriebsstandorte. Du unterstützt Deine:n Schicht-/Bereichsleiter:in bei der Durchführung des Schichtplans. Du hilft bei der Vorbereitung von Schichtbesprechungen mit Deinem Team und überwachst Verfahren und Abläufe. Damit stellst du sicher, dass Sicherheitsregeln, Qualitätssicherungsprozesse und die Prioritäten für den Tag befolgt werden.Probleme, die Du bemerkst, eskalierst Du an Deine:n Manager:in. Gelegentlich agierst Du auch selbst als Schichtleiter:in und bietest Deinen Mitarbeitenden die notwendige Anleitung, um ihre Aufgaben zu erledigen. Bei Bedarf unterstützt Du Deine:n Schicht-/Bereichsleiter:in bei der Schichtplanung und sorgst dafür, dass zu Stoßzeiten genügend Teammitglieder eingeteilt sind. About the team We are open to hiring candidates to work out of one of the following locations:Suelzetal, ST, DEU Basic Qualifications:Fortgeschrittene Deutschkenntnisse in Wort und Schrift.Erfahrung in der Arbeit mit Datenanalytik und deren Anwendung zur ProblemerkennungErfahrung mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld Preferred Qualifications:Erfahrung im Stakeholdermanagement, einschließlich Aufbau und Pflege professioneller BeziehungenErfahrung in der Arbeit in einem Betriebsumfeld, beispielsweise in Logistik, Einzelhandel, Gastgewerbe oder im KundenserviceFortgeschrittene EnglischkenntnisseAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d
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    Job DescriptionAmazon is seeking an outstanding Business Intelligence Engineer(BIE) to join Amazon's capacity planning team. This rapidly-growing business within Amazon offers a creative, fast-paced, entrepreneurial work environmentAs a BIE, you will be play a key role in Amazon customer service by partnering with capacity planners, finance, technology and data engineering teams to develop world class business intelligence solutions. You will be working with strategically-focused team that partners with stakeholders WW to drive key business decisions by performing data analysis, designing and monitoring metrics.Key Responsibilities:- Contribute to the design, implementation, and delivery of BI solutions for complex and ambiguous problems- Analyze and solve problems at their root, stepping back to understand the broader context- Conduct deep dive analyses of business problem statements and formulate conclusions and recommendations to leadership- Monitor existent metrics, analyzing data and partnering with internal teams to identify process, system improvement opportunities and come up with BI solutions.- Drive business decisions by analyzing of demand and supply side metrics, designing and developing dashboards and reports- Extensive stakeholder management of data suppliers and data consumers worldwide who operate out of diverse geographies- Develop and improve data flow between multiple systems and provide self-service tools to the customers- Maintain data integrity and data quality of the team inputs and outputs. Perform validation and documentation- Participate in global capacity planning and customer service initiatives and project roll outs to cater to growing business needsSuccessful candidate will demonstrate:- Superior analytical ability and technical skills to come up with quick, innovative solutions- High attention to detail and proven ability to manage multiple, competing priorities simultaneously.- Superior verbal and written communications skills; particularly, the ability to deliver analysis in a clear and actionable format- An ability to work in a fast-paced environment- A composed, poised and professional demeanor with a bias for action and ownershipA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanWe are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Preferred Qualifications:- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAre you excited to drive high-visibility, long term Supply Chain and Transportation plans to help Amazon meet future operational and analytics needs? Looking for a motivated individual with strong analytical skills, supply chain and transportation knowledge, and technology experience to join our Supply Chain Execution Planning and Analytics team as a BIE. This position partners with several functional groups such as supply chain optimization, fulfillment technology, sales and operations, transportation, and several other key stakeholders throughout the process. As a BIE, you will develop and implement ideas that drive continuous improvement by simplifying processes and driving automation. This position provides opportunities to influence one of the high visibility/high impact areas in the organization.Responsibilities: - Use analytical and statistical rigor to solve complex problems and drive business decisions - Mine data from database tables (ex. Redshift, MySQL, Oracle) using SQL and log files by writing scripts (ex. PERL, Python, UNIX) - Develop deep-dive tools, UIs, metrics, and dashboards - Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance. This will require data gathering and manipulation, synthesis and modeling, running simulations, problem solving, and communication of insights and recommendations.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA Basic Qualifications:- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Preferred Qualifications:- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.Key job responsibilitiesAs an Advertising Account Manager, you will help define your role working to identify controllable inputs which enable product teams to drive revenue and deliver an amazing customer experience. You will work closely with China-based advertisers who sell & advertise their products on Amazon global websites and have direct responsibility for achieving business goals for Amazon and the advertisers. Your day to day activities may change constantly as our business grows and you can expect to propose to create and establish programs that impact thousands of advertisers and build business cases to drive feature development with product and engineering teams. You can expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes. This is a critical role and your efforts will drive advertiser commitment, revenue growth and product improvements.We are open to hiring candidates to work out of one of the following locations:Shanghai, 31, CHN | Shenzhen, 44, CHN Basic Qualifications:- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning Preferred Qualifications:- Experience in e-commerce or online advertising- Experience in omni-channel marketing, search engine marketing or search engine optimization
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    Job DescriptionAre you interested in working closely with customers to explain what a ‘digital transformation’ looks and feels like? Do you want to help customers in Germany to learn how technology can change their business? Amazon Web Services (AWS) is seeking an experienced Marketing Manager for Germany where you can do just that.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Job Description: The ideal candidate will have a creative marketing mindset combined with extensive data-driven program experience. You should be detail-oriented, hands-on and capable of handling multiple projects at once, and comfortable dealing with ambiguity and rapidly changing priorities. A solid understanding of the cloud landscape as well as core industries in Germany (e.g. Manufacturing, Auto, Retail) is an advantage in this role. The Sr. Industry Marketing Manager is responsible for developing, executing and measuring highly impactful local marketing campaigns and programs designed for a specific industry. Owning the local industry marketing strategy, this person will work closely with local sales and business developer teams to build and accelerate the Marketing generated pipeline for specific industries in Germany. They will also be acting as a key liaison to the other global and EMEA marketing functions. Location: Munich Key job responsibilities- Create and execute end-to-end Industry Marketing strategy aligned with global marketing objectives as well as local business objectives in close collaboration with sales stakeholders. - Help build brand awareness with Industry customers and utilize a variety of channels including email, social, web, online advertising to build awareness online. - Plug content specific and relevant for specific industries effectively into existing EMEA and global (Partner) Marketing Programs. - Work with the Public Relations, Public Policy and Analyst Relations Team to manage projects, related budgets and successful campaign execution. - Provide support for Trade shows and/or Corporate Events.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Munich, BY, DEU Basic Qualifications:- Experience in professional non-internship marketing- Experience in developing and managing acquisition marketing or channel programs- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs Preferred Qualifications:- Experience driving direction and alignment with large cross-functional teams and agency partners- Experience designing and executing joint marketing plans with strategic alliance partners with global footprintAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d
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    Job DescriptionAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS servicesAs a full-time Innovation Hub Associate, you will lead the build out and operation of the APJ Innovation Hub which aims to inspire our customer community in Asia-Pacific and Japan (APJ) to digital transformation and catalyze customer adoption on critical emerging technologies like Generative AI. You will have the exciting opportunity to identify emerging technology use cases for various customer cohorts, creatively design customer showcases to inspire executive audience. You will work backwards from the customer to architect and build an inspiring customer journey, training and messaging tailored for customers. You will work with internal and external stakeholders to ensure timely build and delivery of projects. You will manage the day to day operations for the center working with various Subject Matter Experts to deliver a top notch customer experience. You will independently manage the project execution work cross-functionally and cross-geographically and run programs to drive demand generation and deliver value for our business. To do so, you will need to collaborate effectively with internal stakeholders such as services, technical, partner, sales, operations, and marketing teams. Through leading this initiative, you will gain a unique insight into the cutting edge of technology and internal workings of one of the world’s fastest growing IT organizations. Who are we looking for? We hire builders and are looking for people who enjoy problem solving and driving initiatives that can create huge impact for our customers and business. The ideal candidate: • Has strong project management and stakeholder engagement skills and proven track record with the ability to lead and drive the program in a timebound manner • Is creative and able to innovate process and customer experience using a customer-centric approach • Has a “can-do” spirit with a strong sense of ownership to independently execute end-to-end projects • Has outstanding interpersonal skills and is able to earn trust and influence others • Is highly organized, with keen attention to detail and can multi-task and prioritize competing stakeholder requests • Thrives in a lean, fast-paced, entrepreneurial, multi-cultural environment • Has a passion for AWS and driving cloud computing adoption across Asia-Pacific• Past experience in customer journey design and creation or building large scale marketing events and showcases would be helpfulA day in the lifeThe Transformation and Innovation office is the primary custodian of the business strategy dialogue and steward of key growth acceleration projects as part of the Strategy and Engagement office for APJ AGS. The team works backwards from market forces to build the vision and business strategy for APJ, drive transformational change programs and define the big go-to-market (GTM) bets and supporting experimentation to capture and accelerate growth.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Singapore, SGP Basic Qualifications:- 3+ years of business development, partnership management, or sourcing new business experience- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements Preferred Qualifications:- Experience in online advertising or high-tech products/services
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    Job DescriptionWould you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Amazon Tax Platform Services is the place for you. We are responsible for the tax platform, providing the core services that calculate taxes (sales tax and VAT) for all Amazon sales, physical and digital, globally and generate tax invoices for the same. We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe and generate tax compliant invoices for our customers. Our challenges include staying on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right. We are looking for software engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems under extreme loads. Our systems manage hundreds of millions of records, and respond to millions of service requests per minute. Do you think you are up to the challenge? Or would you like to learn more and stretch your skills and career? The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess good verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to enjoy working closely with their peers in a group of very smart and talented engineers. We're looking for people who are smart and can get things done, though the following skill sets provide a good foundation for a quick ramp up to being productive in our Java, Linux and Oracle-based environment. We're looking for a range of experience, from brilliant and motivated new college graduates to technical leaders with battle-tested wisdom. As a software development engineer on this team, you will play a pivotal role in the following:Work with the team to help drive business decisionsDesign, implement, test, deploy and maintain innovative software solutions to drive services optimisations, cost, and security.Use software engineering best practices to ensure a high standard of quality for all of the team deliverablesWrite high quality distributed system softwareWork in an agile, startup-like development environment, where you are always working on the most important stuff.We are open to hiring candidates to work out of one of the following locations:We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, IND Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent
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    Job DescriptionWe are seeking a Process Improvement, to streamline and elevate our processes based in London or Dunstable, to drive process improvement and optimization within the Amazon Flex business. The Process Improvement specialist will be strong with data, automation tools and SQL/Python to automate our processes and increase our efficiency to enable us to deliver bigger results.Amazon Flex works directly with independent contractors – called delivery partners (DPs) – to make deliveries to our customers. With Amazon Flex, individuals can be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are disruptive and promise to challenge traditional approaches, changing the way the industry operates. The successful candidate will be self-motivated, passionate, analytical and detail-oriented, possess superior interpersonal and communication skills, and be comfortable working independently to drive growth and change in a fast-paced environment. An extreme bias for action and being with data is an absolute must, and candidates must demonstrate a track record of delivering results.Key job responsibilitiesFind opportunities to automate and optimize existing Amazon Flex processes. This includes, but not limited to, our scheduling, labor planning, routing and forecasting.Identify new opportunities to experiment and pilot new programs, create new tools and reporting to drive business results. This will be done through leveraging your skills with data, building of tools through Excel, Python, SQL, and more and driving long-term automation with tech teams to scale initiatives WW.Partnering with WW Flex teams to understand common challenges to adopt standard practice and identify opportunities to collaborate with tech teams to build automated tooling and solutions to hand off our processes.A day in the lifeAs a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place. You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities. About the team We are open to hiring candidates to work out of one of the following locations:London, GBR Basic Qualifications:- A degree- Advanced data-related skills including Excel, Python, SQL.- Relevant experience in using data or anecdotal evidence to influence business decisions. - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Valid Full UK Driving License. - Advanced proficiency in document writing. Preferred Qualifications:- Degree in business, supply chain, transportation, economics or a technical field. - Experience manipulating and presenting data with Excel.- Experience in Lean, Six Sigma and Kaizen techniques - Experience with supporting tools (e.g., Minitab, JMP, MS Access). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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    Job DescriptionThe JP Retail Science team is looking for an Applied Scientist to expand our efforts in automating negotiationsIn this position, you will be expected to research, design and build new tools to increase Amazon's profitability during pricing negotiations with vendors. It may require working in the areas of causal inference, reinforcement learning, and/or mathematical optimization, . This is the ideal role if you are excited about leveraging science for tangible business impact.You will work within an international team of scientists and engineers, all based in Tokyo, Japan. We are a team that thrives on growth, both personal and professional. Engage in academic collaborations, spark innovation in hackathons, and expand your horizons with conference visits.Key job responsibilitiesAs an Applied Scientist, your responsibilities will be:- Work closely with other scientists and engineers to review and improve your model design proposals.- Partner with product managers and other business stakeholders, documenting and explaining your progress in business reviews, and being the technical voice in charge of your product.- Spot opportunities for innovation and scientific publications, and publish to internal or external conferences.- Be active in the community, participating in science education/growth activities.- Keep up to date with scientific development in the field.About the teamJP Retail Science is a team of Applied Scientists, Science Managers, and Business Intelligence Engineers. The team's charter is to develop science-based models to help all Amazon vendors to maximize their growth. From our base office in Tokyo, Japan, we build for all vendors worldwide, and collaborate with other science teams in Europe and US. Because we are not tied to a specific technology, such as Search or Alexa, our projects and the science required change dynamically depending on the vendor needs. In the past we have worked on initiatives drawing from multiple disciplines, including causal inference, LLM, forecasting, and optimization.A large fraction of the team consists of former academic researchers, and we maintain that culture through collaboration with universities, exchange programs, and conference participation. We are open to hiring candidates to work out of one of the following locations:Tokyo, 13, JPN Basic Qualifications:- PhD, or Master's degree and 5+ years of building machine learning models for business application experience- Knowledge of programming languages such as C/C++, Python, Java or Perl Preferred Qualifications:- PhD in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative fieldPlease check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
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    Job Descriptionこのポジションの勤務地は、神奈川県にある相模湖FC(フルフィルメントセンター)になります。 アマゾンの入荷・出荷のプロセスを行うフルフィルメントセンター(FC)には、世界トップクラスの物流設備が導入されています。FC内に張り巡らされたコンベアで商品を運搬し、棚入れ、梱包、仕分けといったあらゆるプロセスを自動化・効率化のために機械によって行っております。 JP-RME(Reliability and Maintenance Engineering)部門は、日々物流設備の保全と保守、改善を行い、お客様に満足いただけるように努めております。 今回JP-RMEで募集する職種はFCに導入されている物流設備の保全と保守、および設備の安全性や生産性を向上させるための改善を担当いただくサイトメンテナンスシニアテクニシャンとなります。 サイトメンテナンスシニアテクニシャンの具体的な業務は以下となり、チームで行うことになります。 1.FCに導入されている物流設備の保全作業 2.物流設備で発生したエラーや故障などに対応する保守作業 3.物流設備の安全性、生産性、稼働率等を向上させるための改善作業 4.新規に開発された各種設備・装置の稼働状態の監視と開発担当へのフィードバック 5.上記1~3に必要な整備用具の管理 6.上記の作業とFCでのオペレーションを安全に行うための施策の実施 これらの業務を確実に実行することによりFCにおける生産をサポートし、アマゾンの発展に貢献していただきます。 【取り扱う設備の一例(FCによって異なる)】■Amazon Robotics(商品棚を持ち上げて移動させるロボット)■荷合わせシステム(同じお客様が注文された商品を一つにまとめる設備)■パッキング設備(荷合わせした商品をまとめて梱包する設備)■仕分け設備(宛先ラベルの印刷と貼り付けを行い、配送方面毎に仕分けを行う設備) 【More Information】:採用に関する詳細は、下記サイトをご参照ください。 ・所属部門:オペレーション技術開発・職種:メンテナンス・勤務地:相模湖FCメンテナンスエンジニア特設サイト※担当部門:フルフィルメントセンター (FC)・メンテナンス職の社員インタビューフルフィルメントセンター(FC)部門/堺FC勤務の社員T.S.さんフルフィルメントセンター(FC)部門/堺FC勤務の社員E.M.さんAmazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組みA day in the life入社後、まずは物流設備の保全・保守を担当いただきます。未経験の作業に関しては、教育システムに則って学んでいただけます。その後、改善や安全対策、効率化施策を手掛けることで今までのキャリアの中で培ってきたスキルを応用し、幅広い領域で活かしていただくことができます。※公共交通機関が運行しない時間帯でも交代勤務に出社できるようお願いいたします。(通勤時のタクシー、バイクの利用不可。自動車、自転車の利用可。)※本ポジションはシフト勤務になり「3交代・早番専属・夜勤専属」のシフトパターンがあります。シフトパターンは希望を考慮の上、決定させていただきますが、将来的なシフト勤務形態の変更の可能性もございます。シフト構成は月末までに翌月2ヶ月分のシフトを決定しており、希望休も考慮いたします。<シフト例>※シフトは拠点によって異なります。・3交代  6:00-15:00, 14:30-23:30, 23:00-8:00・早番専属 6:00-15:00・夜勤専属 23:00-8:00We are open to hiring candidates to work out of one of the following locations:Sagamihara, 14, JPN Basic Qualifications:<必須要件> 1.工具(ハンドツール、ドリルなど)や測定機(ノギス、マルチメーター、クランプメーター等)を日常的に業務で使用したご経験のある方 2.機械や電気機器の保全や保守、または生産技術・設備導入や立ち上げを1年以上ご経験された方 3.PCを使用した作業のご経験のある方。(エクセル、ワード、Outlook) Preferred Qualifications:インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること。 <Experience> 1.物流設備の保全、保守経験 2.フィールドエンジニアの経験 <Education> 1. 機械工学基礎知識 (工業高校または専門学校卒業程度) 2. 電気工学基礎知識(工業高校または専門学校卒業程度) <Skill> 1. 労働安全衛生基礎知識 (製造工場・生産設備での安全知識) 2. 機械部品の取扱経験・知識(モーター・エアシリンダー・動力伝達機構・バルブなど) 3. 電気部品の取扱経験・知識(インバーター・光学センサー・BCR・温度センサーなど) 4. 制御機器の取扱経験・知識(PLC・サーボアンプ・タッチパネル・調節計など) 5.英語でのコミュニケーション能力 6.ルールを守り、安全に作業ができる方 【給与情報】 月額基本給 330,000 円以上(年俸を12分割支給) 時間外労働手当、深夜勤務手当、法定休日勤務手当分は労働時間に応じて支給される。 ※能力、資格、経歴、経験等を考慮し、面接後に最終決定 Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
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    Job DescriptionAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Risk Manager within the Account Health Support (AHS) Team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers doing business on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers.The AHS Risk Manager relies on excellent judgement to plan and accomplish goals and will work under very limited supervision of the Risk Operations Manager. Excellent individual problem-solving and analytical skills are used to authenticate Sellers’ complex transactions and accounts. The successful AHS Risk Manager is an expert communicator and problem solver obsessed with Seller success. They have a passion for proficiency, and efficiently navigate formal and informal channels to advocate on the Seller’s behalf. The AHS Risk Manager takes full ownership of their functional issues, offers high quality solutions, and are the champion for proactive improvements. They are a technically competent, self-motivated individual with the objective to deliver sustainable results that improve the Seller experience. The AHS Risk Manager is responsible for engaging in frequent written and verbal communication with Sellers, risk partners, and internal leadership teams to accomplish goals. They apply risk-management best-practices and methodologies to mitigate issues they manage, improve processes, and resolve blocking problems. AHS Risk Manager specialize in multiple policy verticals based on complexity. As a Subject Matter Expert, they are able to multi-task utilizing a wide variety of tools to navigate Seller accounts, research and review policies, and communicate effective solutions.The AHS Risk Manager engages in frequent written and verbal communication with Sellers, department management, risk analysts, and other company associates to accomplish their goals. They interact with our Sellers using multiple communication mechanisms with objectives of coaching and helping them with account health related topics. Up to 70% of their day could be inbound and outbound phone contact. The successful AHS Risk Manager is able to redirect difficult conversations as they engage with Sellers who are in poor standing. The ideal candidate demonstrates ability to lead by example, motivate others to excellence and insist on the highest standards around performance, behaviors, and Seller interactions. The candidate may have experience in specialized investigations or escalations. All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision and a high degree of accuracy. AHS Risk Managers are tenacious, enthusiastic, and passionate about the employee and Seller experience.Key job responsibilities· Gain and maintain a thorough understanding of Account Health Support programs and services – know who we are and how we serve our customers.· Build strong relationships with Selling Partners across the program; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.· Provide prompt and efficient education and service to Amazon Sellers including appropriate escalation of Sellers' issues.· Maintain a positive and professional demeanor always portraying the company in a positive light while effectively managing critical issues.· Liaise with other departments as required to resolve Seller’s issues and questions.· Identify Seller and Risk Manager success barriers, provide solutions, and drive change through business improvement initiatives.· Demonstrate excellent time-management skills and the ability to work without assistance while using departmental resources, policies and procedures.· Identify proactive documentation of operational procedures required to tackle known risk related patterns.· Proven ability to work in fast paced, ambiguous environment where decisions are made without compromising on customer experience.· Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channel including improvement suggestions.· Contribute to a positive team environment and proactively aid team members with difficult contacts as needed.We are open to hiring candidates to work out of one of the following locations:Barcelona, B, ESP Basic Qualifications:· Strong investigative skills to find the root cause of metric issues and the ability to provide viable solutions to Sellers. · Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and grace. · Proven ownership and bias for action; willing to move quickly and decisively to resolve an issue. · Interpersonal skills with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers. · High level of integrity and discretion to handle confidential information. · Demonstrated ability as a critical thinker with the vision to work both tactically and strategically. · Ability to compose a grammatically correct, concise, and accurate written and verbal response. · Demonstrated experience working with cross departmental teams with proven collaboration skills. · Excellent process knowledge of all policy verticals. · Consistently meet or exceed performance goals to match the next level. · Not on any documented warning for performance or behavioral issues within the last 6 months. · Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times. . Business proficient fluency in both written and verbal English and French. · Consistently exceeds L3 metric goals. Preferred Qualifications:· Experience working as an L4 Sr. Specialist/Lead and/or in a customer service environment, preferably within a contact center. · Proven analytical thinking with a natural tendency to use data in decision-making and prioritization. · Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. · High level of integrity and discretion to handle confidential information. · Demonstrated ability to solve complex investigations or escalations. · Proven track record of complex and creative problem solving and the desire to create and build new processes. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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    Job DescriptionAre you an experienced Risk Manager/Analyst? We are seeking candidates with prior experience in risk intelligence to join our Buyer Risk Prevention (BRP) Organization to help us protect our global customers. In this role you will conduct risk intelligence assessments for existing lines of business (LOBs), stores, and payment products; aiding in the reduction of active threats to Amazon. Additionally, you will play a critical role in proactive intelligence assessments ahead of new expansions of LOBs, stores, and payment products. You will partner with Risk Managers, Program/Product Managers, and other risk teams across the company to identify key risk indicators and appropriate mitigation to reduce fraud, abuse, and misuse on our platform. You will also play a collaborative role in continuous improvements of existing risk intelligence programs and mechanisms owned by our team. This position supports a global organization and is an exciting opportunity to be part of a dynamic and high paced environment. Key job responsibilities* Perform risk intelligence deep dives and write assessments for existing and new: LOBs, stores, payment methods, surfacing risks and reputational exposure points. * Assist Sr Risk Managers and Analysts in advising on risk mitigation strategies and controls to prevent fraud, misuse, abuse and other operational risks that negatively impact our customers. * Contribute to business reviews to Leadership regarding emerging risks, status of assessments, and control performance. * Support post-launch reviews to capture new risk scenarios, conducting deep dives on repeat errors to eliminate defects. * Utilize data and anecdotes to quantify risk impacts to our customers. * Provide clear and concise written and verbal communication throughout the assessment journey to our diverse stakeholders teams. * Identify and deliver continuous improvement initiatives for the Risk Intelligence program. We are open to hiring candidates to work out of one of the following locations:San Jose, CRI Basic Qualifications:- 3-5 years experience conducting intelligence analysis, or risk/Law Enforcement investigations- Clear mental model on identifying, tracking, and mitigating risks.- Strong verbal communication- Ability to deal with high levels of ambiguity and operate with minimal guidance from Leadership- Ability to manage through influence- Strong critical thinker with demonstrated ability to balance tactical and strategic work- Proficiency in analysis lifecycle (identifying requirements, research, collection, analysis, production).- Demonstrates ability to dive deep into complex risk scenarios in partnership with other risk teams to find innovative solutions for controls Preferred Qualifications:- Prior experience utilizing 3P vendor intelligence tools- Prior experience across different risk vector investigations (i.e. Fraud, Abuse, Compliance, etc.)- Strong written communication- Experience working with geographically distributed teams- Knowledge of Payment Industry
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    Job DescriptionAs a Principal Strategic Account Manager, you are driving business innovation through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses for Strategic AWS Accounts. You will be working with one of the most important and influential global AWS customers and designing critical workloads in the GenAI space.On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.Key job responsibilities· Experience as a quota carrying technology field sales individual, or business development professional· Experience increasing technology adoption and creating long term transformational account strategies· Experience working with and presenting to C-level executives, IT, and other lines of business· Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to Global CustomersA day in the lifeWhether spending your days helping our customers design a new workflow or service for our product teams to build, or solving challenges of bring existing workflows to the cloud, you will find yourself challenged but supported by the best team in the industry.About the teamOur team works with the one of the most influential customer's in the Industry.Massive Transparency - customers key cultural tenet is “freedom and responsibility.” They continuously push ownership and responsibility to frontline employees. In response, we ensure clear and consistent messaging across our internal team, service teams, and to each individual customers product team.Long Term, Big Picture Thinking - customer is a flagship public customer for AWS whose strategic importance outweighs revenue contribution alone. We make wise decisions that benefit our long-term partnership even if they cause negative short term revenue impacts.Radical Candor - the customer operates swiftly at hyper scale where small actions can have big ripples. We match our customer’s tone and practices by communicating with high transparency and speed, having difficult conversations early to avoid long-term repercussions.Overprepare, Always Deliver - History exists in nearly all interactions between AWS and our customer. Learn from the past and never make the same mistake twice. Document lessons learned and communicate context to AWS stakeholders so we enter every conversation informed and prepared.Learn to Say No – Given our customers status and expectations, customer obsession leads to pressure for service teams or team members to commit when they shouldn’t. We carefully weigh long-term impact to both organizations and understand our customer's desire not to be a “snowflake” (the only AWS customer on a custom solution) before committing or allowing service teams to commit to new features, services, or major architectural changes.Embrace Ambiguity, Take Risks: our customer is a first-mover and early adopter, pushing the boundaries of what’s possible and seeking to innovate beyond industry standards. Being an innovator means taking risks and navigating ambiguity. As a team we are empowered, not penalized, to take calculated risks and explore roads less traveled in order to find new solutions for our customers challenges and improve our partnership through co-innovation.We are open to hiring candidates to work out of one of the following locations:San Francisco, CA, USA Basic Qualifications:· 10+ years of complex Sales, Account Management or Line-of-Business Management with P&L Ownership· 10+ years experience communicating and presenting to C-Suite and senior leadership internally (VP-level and above)· 10+ years experience managing and orchestrating account team resources on behalf of customers· 10+ years experience positioning and selling technology to new and existing clients· 10+ years experience proactively growing customer knowledge and relationships within complex accounts· 10+ years experience dealing with consistent and sustained business and sales performance in complex enterprise sales· BA/BS degree or relevant experience Preferred Qualifications:· Significant Direct field experience in working with enterprise accounts developing and executing strategies using multiple types of resources (Professional Services, Partners) selling technology solutions· Track record in forecasting and territory management as well as sales planning and sales operations with a track record of exceeding revenue quota and new customer adoption goals· Experience in negotiating large contracts, coordinating closely with legal counsel and top Amazon Business executives· Ensuring the right sense of urgency and diligence across the company· Strong verbal and written communications skills· Demonstrated ability to engage and influence C-Suite customer executivesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionWorking at Amazon RoboticsAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart, collaborative team of doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Position OverviewThe Amazon Robotics (AR) Software Research and Science team builds and runs simulation experiments and delivers analyses that are central to understanding the performance of the entire AR system. This includes operational and software scaling characteristics, bottlenecks, and robustness to “chaos monkey” stresses -- we inform critical engineering and business decisions about Amazon’s approach to robotic fulfillment.We are seeking an enthusiastic Data Scientist to design and implement state-of-the-art solutions for never-before-solved problems. The DS will collaborate closely with other research and robotics experts to design and run experiments, research new algorithms, and find new ways to improve Amazon Robotics analytics to optimize the Customer experience. They will partner with technology and product leaders to solve business problems using scientific approaches. They will build new tools and invent business insights that surprise and delight our customers. They will work to quantify system performance at scale, and to expand the breadth and depth of our analysis to increase the ability of software components and warehouse processes. They will work to evolve our library of key performance indicators and construct experiments that efficiently root cause emergent behaviors. They will engage with software development teams and warehouse design engineers to drive the evolution of the AR system, as well as the simulation engine that supports our work.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have 12 affinity groups (employee resource groups) with more than 87,000 employees across hundreds of chapters around the world. We have innovative benefit offerings and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which reminds team members to seek diverse perspectives, learn and be curious, and earn trust.FlexibilityIt isn’t about which hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We offer flexibility and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthWe care about your career growth too. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:North Reading, MA, USA Basic Qualifications:- Master's degree in a quantitative field, or Bachelor's degree and 5+ years of a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science experience- 2+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 2+ years of data querying languages (e.g. SQL, Hadoop/Hive) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- 2+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience Preferred Qualifications:- Experience in a ML or data scientist role with a large technology company- Experience with AWS services, such as Athena, S3, lambda function, Redshift, Sagemaker.- Experience with building ML model in production environment.- Experience with Flask, Dash, etc to build Data science toolAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionJob overviewWifi is the foundation of the modern home. Without it, nothing works. eero, an Amazon company, is the first company to deliver a whole home WiFi experience using mesh technology, ensuring there isn’t a home layout or connected device we can’t handle. Fixing connectivity is, however, just the start. We’re working on the building blocks of the smart home by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. A home that anticipates our needs, takes care of us and our families, keeps us safe and healthy, and saves money and energy.As a Product Data Analyst, you will drive actionable insights for our Product & Engineering organization, influencing the decision-making across the org. You have a passion for understanding customers and drawing insights and hidden patterns from data. You will collaborate closely with product development teams, ensuring that data insights are seamlessly integrated into our product offerings. The ideal candidate will be a highly motivated individual who seeks to “tell the story” of the data with little direction or supervision, partnering cross-functionally with Product, Marketing, Sales, and Customer Experience.This is a highly visible role in which you will have an outsized impact. Product Strategy and Analytics is part of the broader Product & Engineering team at eero. This role will report to eero’s Head of Product Strategy and Analytics.You are (a/n)- Expert in advanced analytics. You are passionate about turning data into actionable insights that will inform product development and strategy.- Comfortable with Product development. You understand Product best practices and processes (roadmapping, end-to-end delivery, etc).- An innovator. You seek to develop a deep understanding of our metrics, reporting tools, and data structures in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.- Motivated self-starter, comfortable navigating through ambiguity to evaluate complex data, analyze data from multiple angles, and deliver insights that directly impact the business.- Highly intellectually curious. You seek to learn and understand business needs, and are always looking to translate data to real world tangible offerings.- Strong communicator. You have excellent interpersonal skills to collaborate with cross-functional partners to share knowledge, communicate findings, and integrate feedback.We are open to hiring candidates to work out of one of the following locations:San Francisco, CA, USA Basic Qualifications:- Bachelor's degree- 7+ years of product or program management, product marketing, business development or technology experience- Experience performing statistical analysis of data using SQL, Excel and other tools Preferred Qualifications:- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.We’re trying to optimize shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the core Analytics team located in Hyderabad. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. Key job responsibilities· Analyze and visualize transaction data to determine customer behaviors, and output solid analysis report with recommendation· Design and drive experiments to form actionable recommendations. Present recommendations to business leaders and drive decisions. Also manage implementation of those recommendations.· Develop metrics that helps support product category growth and expansion plansServe as liaison between the Business and technical teams to achieve the goal of providing actionable insights into current business performance, and ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendationsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, IND Basic Qualifications:- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred) Preferred Qualifications:- Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- Knowledge of SQL and data warehousing concepts
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    Job DescriptionAmazon Web Services (AWS) provides storage, compute and other solutions to customers globally. Our customers trust, and expect us to protect their data with impeccable physical security, continually evolving security practices to mitigate risk. The Data Centre Security Team provides physical security solutions to protect AWS personnel, AWS facilities and information of our customers.For the Cluster Security Manager role the AWS Datacentre Operations Physical Security team is looking for a forward thinking, results-oriented, innovative and inspirational leader with proven results building high performing teams. The candidate will have the ability to develop strategy, execute and lead data centre (DC) security operations across multiple sites. As a Cluster Security Manager, you will be expected to implement and verify compliance with security procedures, standards and policies; while optimizing the effectiveness and efficiency of physical security at our facilities. You will champion new initiatives for the physical security team and oversee implementation in coordination with multiple business partner teams. The candidate will have experience leading cross-functional teams, writing security strategies, driving processes to achieve industry-leading security and driving down costs through process improvement and technology enhancement. You will report to the Regional Security Manager responsible for your global area.You will be expected to operate with autonomy, complete discretion, and your work will require significant creativity and judgment. The ideal candidate will be a confident, decisive, influential and an innovative leader who can communicate a compelling and comprehensive set of outcomes to be achieved. You will have the presence and influence to define and enforce high standards for programs you lead, implement and monitor at all levels. You must be comfortable with ambiguity, and be able to define structure, processes and standards where none yet exist. You will deliver on the physical security mission and tenets; mitigating risk and balancing tradeoffs in cost, efficiency and operational challenges.Responsibilities• Build trust, establish and maintain customer relationship with data centre business partners to execute a comprehensive strategy that enhances security, while enabling our partners to build customer capacity.• Responsible for planning, developing and implementing security plans and security programs such as Emergency Response and Crisis Management, Physical Security, Incident Management, while coordinating site investigations with the Global Intelligence and Investigative team.• Maintains an extensive knowledge of complex industry trends, current security issues and security technology, and updates management on risk and threats against AWS employees and infrastructure.• Responsible for performing continual risk analysis for the data center sites, particularly with respect to level of crime, terrorism, workplace violence, and threats from natural and man-made disasters.• Responsible for providing leadership and best practices on security policy and practices to on-site data centre management.• Looks around corners and identifies vulnerabilities early and designs and implements a strategy to close existing or emerging security gaps and seams.Provides leadership and clear guidance and direction to AWS Datacenter staff as well as contract security staff to achieve current and long-range strategic security program objectives.• Supports regional and global security leadership in conducting investigations of significant threats and/or the loss or misappropriation of assets.Develops and implements security standards and procedures for all contract site security coordinators.• Liaisons with local, state, federal, and international law enforcement agencies for the locations of the Data Centres.• 25% travel required both domestic and internationalKey job responsibilities• The demonstrated ability to design and implement physical security measures and controls at the high - • AWS bar to ensure our customer's data is 100% safeguarded.• Work directly with AWS data center business partners to deliver "security as a service" that safeguards life, data, and property, while facilitating business operations in a complex and fluid environment.• Apply physical security industry leading edge technologies and practices to ensure AWS remains the gold standard in data protection.• Provide the mentoring, guidance, and coaching to get the very best out of a high performing security team.• Ability to deliver a compelling written business case without the use of PowerPoint.A day in the lifeThis is a high tempo role that requires ingenuity and a bias for action to meet the demands of our business partners and adapt to changing business processes. The Cluster Security Manager reviews security plans, collaborates with business partners, while being a servant leader to the security team by providing clear direction, resources, and advocacy.About the teamWe are a diverse collection of security professionals from myriad corporate, law enforcement, and military backgrounds, which enables us to solve problem using a wide range of ideas that we synthesis through strong collaboration.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUS Basic Qualifications:• Bachelor’s degree in business administration, or related discipline.• 5+ years professional experience in leading large, global compliance programs• 7+ years of experience operating as a manager of managers• 12+ years physical security experience leading and implementing multiple security best practices Preferred Qualifications:• Master's Degree• 10+ years as manager of managers• 15+ years physical security experience leading and implementing multiple security best practices• Prior experience in leadership concentrated on information security• Substantive experience in physical security countermeasures and technology• Ownership and program management of automation and technology implementation• Advanced Degree or a CPP, CISSP, PSP, PMP Certification• Proven leadership skills and strong business acumen• Excellent verbal and written communication skills• Ability to handle multiple competing priorities in a fast-paced environment• Exceptional customer relationship skills• Meets/exceeds Amazon’s leadership principles requirements for this role• Meets/exceeds Amazon’s functional/technical depth and complexity for this roleAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.This Data Centre Operations Manager is to join our expanding Infrastructure Operations team. We are looking for a people manager who can collaborate, lead and mentor a team of skilled Data Center Technicians with a variety of skills. You will be responsible for Data Centre operations with a focus on continuous improvement to ensure we continue to deliver the highest level of service to our customers. As a successful applicant, you will get to manage the World’s largest Computing Infrastructure. Every day you will innovate and help us solve exciting, challenging & complex problems while driving for operational excellence in all areas of your role.Responsibilities include (but not limited to): - Managing and developing teams of efficient Data Center Technicians, providing both technical and leadership expertise and ensuring the highest levels of performance. - Maintaining existing co-located and in-house Data Centers. - Help build and bring new Data Centers to New Zealand - Constantly improving all our processes and procedures. (We believe there is nothing we cannot improve). - Assisting & managing relationships with external vendors & contractors. - Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers. - Creating and maintaining metrics of all aspects of our Data Centers and utilising those metrics to drive positive improvements. - Assisting in implementing service methodologies that include incident management, problem management, change management, capacity management.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL Basic Qualifications:- 4+ years people management experience with direct reports in an IT related field- 4+ years experience in managing IT systems- In-depth knowledge and understanding of change concepts, problem and incident management- Financial acumen in annual budgeting, Capex and Opex Preferred Qualifications:- Bachelor's degree or equivalent qualification- Project Management experience
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    Job DescriptionOur team is part of the Enterprise Engineering organization that owns the key products, services, and tools Amazonians use to securely and reliably access corporate resources, collaborate with one another and delight their customers on a daily basis. Client Engineering is responsible for the user experience on the Windows, macOS, and Ubuntu client platforms within Amazon. As stewards of the client experience, it is our goal to ensure that every Amazonian has a secure, frugal and productive experience on their client device.Are you passionate about building, owning, and operating massively scalable systems? Are you looking for an inclusive team, where you feel safe to be yourself, to share your ideas openly, to experiment, fail and learn, and where you help make decisions that shape the team’s path forward? If so, here is an opportunity tailored for you.Key job responsibilitiesTo be successful on this journey, you should love having the highest standard for yourself and others you work with while always looking for opportunities for operational excellence. You are deeply customer focused, understand multiple customers’ challenges, and constantly looking for ways to pursue them.You will:- Use software engineering best practices to ensure the highest quality for all deliverables.- Work closely with other engineers while leading the design, implementation, and deployment of applications and systems at a large scale.- Own the delivery of integral pieces of a system or application.- Work closely with our engineering and security partner teams.- Mentor and develop other engineers on the team.A day in the lifeAs an SDE-II you will design services and develop features for the systems that run and secure the client fleet across all of Amazon. You will continuously drive operational excellence and improvements to our existing services.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Software development experience in building highly scalable systems.- Expert level skill in Python.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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