Amazon

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is seeking a Senior Mechanical Engineer to be part of a global engineering team responsible for ownership and continuous improvement related to data center liquid cooling infrastructure products within our rapidly expanding data center footprint. We seek engineers with hands-on mechanical and manufacturing experience in liquid cooling products. Experience leading cooling product design, understanding cooling principles, and knowledge of quality manufacturing practices is essential. You should comprehend detailed equipment specifications, piping systems, pumping systems, air handler systems and evaluate design change implications.As a Global Amazon Product Lifecycle Engineer, you'll support AWS data centers' liquid cooling infrastructure. You'll work with product development teams to understand products during development and testing, maintaining engineering ownership throughout operational life. You'll serve as the global engineering resource for liquid cooling AWS infrastructure in data centers.Amazon has a global presence. Intermittent travel will be necessary and should be expected to be around 30%. Some travel will be domestic, but international travel will be necessary.Key job responsibilities• Possess strong engineering judgement and are able to provide recommendations despite uncertainty • Are detail and data oriented • Have experience engineering air handling, piping and/or pumping products • Review, update, and approve equipment submittals • Work with global liquid cooling equipment suppliers and manufacturers • Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance) • Work on concurrent projects, in multiple geographic zones • Understand and explain complex systems in clear and concise language • Support Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review for both mechanical and electrical issues. • Listen to the voice of the customer to understand if there are improvements that can be made to increase product reliability or availability. • Work with global supplier and manufacturers to design product improvements, and to oversee root cause analysis. • Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scaleIf you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. #DCE_P&S Basic Qualifications:- 6+ years of data center design, construction, operations, or facility maintenance experience- Bachelor's degree in Engineering or a related field- 6+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience- Knowledge of critical data center mechanical and electrical equipment- Experience researching new designs, technologies, and construction methods of data center equipment and facilities Preferred Qualifications:- Professional Engineering or Architectural License- Knowledge of building codes and regulations for your region- Experience carrying design concepts through exploration, development, and into deployment or mass production- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 136,600.00 - 184,800.00 USD annually

Job DescriptionHave you ever thought about what it takes to detect and prevent fraudulent transactions to ensure the hundreds of millions of Amazon packages are received on time by our customers? What kinds of products and systems would you build to maximize customer satisfaction? Amazon is seeking a Risk Manager team leader who is passionate about protecting Customers and can thrive working across a diverse, global team.The Relay Product Excellence (RPE) in TTS (Transportation Technology and Services) is constantly innovating new ways of identifying bad actors in our network to deliver the next generation of fraud prevention solutions for our Customers. We hold high standards for our solutions and the services we deliver: our systems are highly secure, highly reliable, highly available, all while functioning at massive scale and delivering industry leading precision; our employees are intelligent, passionate about protecting Customers, and fun to work with.You will lead a team of Risk Specialists responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with cross-functional teams worldwide and within Middle Mile Transportation Technology to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. You will work directly with partners in engineering and machine learning provide feedback that will help improve tools and revise risk models. Key job responsibilitiesKey job responsibilities• Lead a team of Risk Specialists responsible for protecting Amazon and our customers from transportation related fraud, misuse, and abuse worldwide• Support process improvement, automation, and control implementation projects• Drive the standardization and documentation of processes, risks, and controls and work with owners to assign accountability• Partner across product teams to apply new technologies to your program area Basic Qualifications:- 3+ years of auditing business processes, risk mitigation, program compliance or internal audits experience- Experience in audits related to business processes, risk mitigation, program compliance, or internal audits- Experience working in relevant industries such as law, customer service, investigations, risk, compliance or project management- Experience with all Microsoft Office applications- Bachelor's degree or equivalent Preferred Qualifications:- Professional certification such as CAMS, CRCM, or CRP- Experience using data and metrics to back up assumptions and implement effective solutions- Experience working in risk, fraud or compliance organizations- Master's degree or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MN, Minneapolis - 83,200.00 - 145,500.00 USD annually

Job DescriptionWe are seeking an experienced candidate with a strong program management background, with a well-rounded exposure to projects involving application of machine learning and AI. You will lead the team through a quarterly planning process, improve experimentation velocity continuously, and hold all stakeholders accountable to a high throughput. You will work with partners across the search orgs, and be responsible for milestones for various high visibility projects. You will develop and own mechanisms like flashes, launch announcements and monthly business reviews to maintain collaborations with business and country teams. As part of the role, you will play a strong role during the operational planning process of the org. As a technical leader, you will influence strategy and outcomes across various search relevance initiatives.Key job responsibilities* Carry out monthly and quarterly planning process with the scientists/SDEs on the team* Own plans for high visibility initiatives for improving the precision of search results, and drive towards them* Drive mechanisms like flashes and monthly business reviews* Maintain collaborations across business and country teams, driving competing priorities* Own experimentation velocity for the team, and find avenues for improving the overall throughput of experiments* Influence overall strategy to improve search autocomplete experience About the teamThis is a position on the Search Autocomplete team in Bangalore. We are rapidly transforming the Amazon search experience. You'll work alongside a multi-disciplinary team of scientists, engineers, and product managers to drive program management. Along the way, you'll learn a great deal, have fun, and make a positive impact on millions of customers. Basic Qualifications:- 5+ years of technical program management working directly with software engineering teams experience- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:• Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas• Streamline logistics in the operation through the implementation of standard work and team leadership• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates• Proactively identify and lead process improvement initiatives and Lean toolsKey job responsibilitiesTransportation Operations Management (TOM) oversees trailer yard operations at 13 Fulfillment Centers (FC), 3 Sort Centers (SC) and 1 Cross Dock (IXD) across Mexico, ensuring yard safety, efficient trailer movement, and guard shack operations management. TOM is the main focal point between Site Operations and Transportation Network.TOM is part of Amazon Transportation Services (ATS), a high-powered dynamic team shaping the middle-mile transportation execution and developing innovative transportation management concepts to improve and enhance the ATS Network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time.Key job responsibilities Lead and supervise a team focused on yard operations, aligning Fulfillment Center operation with transportation execution. Plan and manage yard capacity and trailer pool for designated site. Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. Drive high safety standards for all yard operations, ensuring safe work environment for Amazon and non-Amazon workers. Audit and ensure compliance to all standard work, Workplace Health and Safety (WHS) and environmental regulations Meet and exceed operational goals. Own area performance metrics and communicate them to TOM and site leadershipA day in the lifeA day in the lifeEvery morning, the day start with a review of site key transportation metrics – the lifeblood of our operations: Safety Yard Events and On Time Departure [OTD]. OTD, the critical measure of how efficiently we're moving packages through our network. After that you will be ready to go into the Gemba Walk and Daily Dive Deep Meetings in your site.As a TAM professional, you'll play a pivotal role in driving Amazon's logistics evolution – shaping the way goods move, empowering our people, and delivering exceptional experiences for our customers.Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. Basic Qualifications:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts- Speak, write, and read fluently in English Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, NJ, Middlesex - 18.00 - 25.00 USD hourly

Job DescriptionDo you want to be part of a team at Amazon that is making history? Do you want to build technology and new science that millions of people will use? Are you excited about working on large language models, Semantic Matching, large scale Natural Language Processing (NLP), Machine Learning (ML), and Deep Learning (DL)?We in Amazon search are on a multi-year journey to rethink the shopping experience on Amazon starting with a solid understanding of the customer’s shopping mission based on their search query and using that to present products that they will like, view, and purchase. We are challenging the established idea that a list of results is the best experience when customers are looking to shop for the right product and that we should be designing shopping pages rather than search pages. But all that begins with a deep and accurate understanding of the query and very high precision matches of the query to products in the catalog. And we believe that the latest advances in language models and deep learning technology can help us realize our team’s long-term vision of making shopping effortless on Amazon.We are looking for a Software Development Engineer to work on improving Amazon Search using LLMs, NLP, ML, and DL technology. This is a highly visible role with a huge impact on Amazon customers and business. As a part of this role, you will be working closely with scientists to develop high throughput and low latency solutions. For example, your system should complete a matching of Query and Product task with multiple attributes in a few milliseconds and do it for millions of queries every day. This is a unique opportunity to learn about high performance DL solutions should be built to serve the huge scale of queries that Amazon search sees world-wide.This is a position in Search Autocomplete Engineering team in Bangalore. We are moving fast to change the way Amazon search works. As an Software Development Engineer, you will help tackle a variety of technical challenges. Together with a multi-disciplinary team of scientists, engineers, and product managers you will work on building products with Large Language Models/NLP/ML/DL at its core. Along the way, you’ll learn a ton, have fun and make a positive impact on millions of people. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEmployer: Amazon Web Services, Inc.Position: Professional Services II - AMZ19475.5Location: Dallas, TXMultiple Positions Available:Collaborate with strategists, AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges:Build robust and scalable Generative AI solutions for customer facing business problems, leveraging internal assets, AWS services and open-source technology.Deliver a wide range of GenAI solutions including RetrievalAugmented Generation (RAG), Multi-Agent systems, IntelligentDocument Processing, AI chatbots, and model fine-tuning. Interact with customers directly to understand their businessproblems, via diagnostic calls and discovery workshops, and gathertheir data, architecture and security requirements for designingproduction-ready generative AI solutions. Aid customers in implementing generative AI solutions, for exampleproviding guidance/advice on adoption patterns and paths toproduction, code snippets, or hands-on development on customerowned resources. Create and deliver best practice recommendations, tutorials, blogposts, sample code, and presentations adapted to technical,business, and executive stakeholder. Contribute to development of general-purpose assets or productsthat can be customized depending on customer needs. Analyze and extract relevant information from large amounts ofhistorical data to help automate and optimize key processes, andprovide insight to leadership on areas of opportunity for futureinvestments. 100% telecommuting permitted; work may be performed fromanywhere in the U.S. Up to 50% of domestic travel required.(40 hours / week, 8:00am-5:00pm, Salary Range $156998 - $177600)Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation Basic Qualifications:Master's degree or foreign equivalent degree in Data Science, Computer Science, Engineering, Information Systems, Mathematics, or a related field and one year of experience in the job offered or a related occupation. Alternatively, Bachelor’s degree or foreign equivalent degree in Data Science, Computer Science, Engineering, Information Systems, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the master’s degree and one year of experience. Must have one year of experience in the following skill(s): (1) Programming languages including SQL or Python. (2) AWS stack and services and best architecture design practices. (3) Refining, optimizing, and deploying AI/ML models, pipeline, and full solutions in production software applications. (4) Translating technical aspects of analysis and metrics into actionable insights. (5) Machine Learning and generative AI concepts and application strategies. (6) Statistical techniques and methodologies including hypothesis testing, and A/B Testing. Preferred Qualifications:All applicants must meet all the above listed requirements.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Healthcare and Life Sciences (HCLS) Professional Services (ProServe) team is seeking an experienced Clinical ProServe Cloud Architect (PCA) to join our team in Europe. In this role, you'll work directly with pharmaceutical and life sciences customers, including senior technology and business leaders, to understand their business objectives and translate them into innovative cloud and AI solutions that drive meaningful impact in pharmaceutical innovation. As a PCA, you'll be responsible for creating and leading solution designs to address customer business outcomes (CBO) in the pharmaceutical domain. Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you'll ensure proposed solutions are realistic, achievable, and optimized to maximize CBOs. You'll lead cloud modernization and AI transformation initiatives, designing scalable AWS solutions that address complex clinical development challenges including clinical trial management, clinical data operations, regulatory submissions, and study lifecycle optimization from protocol design through database lock. Your experience in designing technical solutions within the pharmaceutical sector will equip you to architect complex, scalable, and secure solutions tailored to meet specific customer needs, translating technical concepts into business value. Your success will be linked to impacting SOW signings and successful solution implementations that achieve CBOs while exceeding customer satisfaction (CSAT) expectations. As a trusted technical advisor, you'll provide guidance on industry trends, emerging technologies, and agentic AI applications specific to pharma. You'll collaborate with expert teams including our Gen AI Innovation Center, Industry Sales, and Product teams to bring leading-edge innovation to customers. As a technical SME, you'll share knowledge within the organization through mentoring, training, and creating reusable tools such as demos, accelerators, and white papers. Key job responsibilitiesDesign scalable, secure AWS solutions that deliver measurable customer business outcomes across HCLS development lifecycle. Provide technical guidance during sales and implementation phases, focusing on pharmaceutical domain challenges including clinical data management, regulatory submissions (eCTD), study conduct optimization, and GxP compliance. Partner with customers on industry trends and emerging technologies, particularly agentic AI applications in clinical trial automation, clinical data standardization (CDISC SDTM/ADaM), electronic data capture (EDC), and clinical trial management systems (CTMS). Collaborate with Account Executives and Delivery Teams to ensure successful solution implementation. Work with AWS experts and external partners to accelerate innovation. Share knowledge through coaching, demos, accelerators, and technical documentation. Basic Qualifications:- 5+ years of cloud architecture, designing and implementing cloud solutions.- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.- 4+ years of deep technical experience in designing, solutioning, and building data platforms, AI/ML and /or GenAI solutions to achieve customer business outcomes- Experience managing and delivering large-scale enterprise IT projects, including hands-on experience, across Data, AI/ML, Application modernizations, or GenAI- Experience in presenting technical solutions to customer stakeholders and executive, including ability to translate complex technical architectures into business value propositions and strategic roadmaps that align cloud modernization initiatives with clinical development transformation objectives. Preferred Qualifications:- Experience architecting enterprise-scale clinical/commercial data platforms with proficiency in multi-agent orchestration frameworks, clinical data integration patterns (API-based, batch ETL, real-time streaming), and cloud-native data lake/lakehouse architectures, demonstrating ability to articulate how agentic AI transforms clinical operations through intelligent automation of study planning, site activation, patient recruitment optimization, clinical monitoring, and regulatory submission workflows.- Achieved AWS Professional level certifications (AWS Certified Solutions Architect - Professional, and AWS Certified Generative AI Developer – Professional or AWS Certified Machine Learning – Specialty) preferred.- Deep understanding of AWS services across compute, storage, networking, security, databases, machine learning, and serverless technologies.- Knowledge of security and compliance standards (e.g., HIPAA, GDPR).- Expertise in performance optimization and cost management for cloud environments.- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences as part of pre-sales motion.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NV, Las Vegas - 91,000.00 - 136,500.00 USD annually

Job DescriptionAmazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.Behind every satellite in our constellation is a payload - the communication system that makes connectivity possible. Before a single satellite reaches orbit, its payload software must be validated through automated nightly regression testing that catches defects early and accelerates release cadence.We are hiring a Senior Integrated Systems Engineer to lead the requirements strategy, operational excellence, and continuous improvement of nightly regression test runs for payload software. You will drive alignment across payload software teams, test automation engineers, and operations to define what we test, set the bar for operational reliability, and architect the processes that transform nightly regression from a reporting mechanism into a production-gating quality system. This role requires deep system-level understanding of how payload software works - signal routing, beam management, protocol handling, fault recovery - and the ability to translate that understanding into test strategy that scales with constellation growth.You will not write test automation code full-time. You will define the test strategy, own operational outcomes, drive systemic improvements, mentor engineers, and make the architectural decisions about what we test and how we measure readiness.What Makes This Role DifferentYou own the question: "Is our payload software ready?" You define what "tested" means, you set the bar for nightly run reliability, and you drive the systemic improvements that make regression results trustworthy enough to gate production decisions. You operate at the intersection of payload domain expertise, test strategy, and operational excellence—and your technical judgment directly influences satellite launch readiness.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Develop deep expertise in payload software architecture—signal processing chains, protocol stacks, resource management, and fault handling—to define comprehensive test strategies and prioritize coverage investments.• Lead requirements gathering across payload software engineers, systems engineers, and RF engineers, ensuring test coverage evolves ahead of the payload software roadmap.• Own operational excellence of nightly regression runs: define SLAs for run reliability, establish escalation paths, and drive systemic improvements that eliminate recurring failure modes.• Lead technical roadmap definition efforts for test coverage expansion and operational improvements—decide what to build, what to defer, and what to retire.• Define and own metrics for nightly run effectiveness—pass rates, flakiness, coverage gaps, cycle time, defect escape rate—and drive accountability across contributing teams.• Identify systemic patterns in nightly run failures and drive architectural changes (not just fixes) that prevent entire classes of issues from recurring.• Collaborate with internal and external customers to define and implement system architectures for integrated test venues.• Design complex test sequences that coordinate and synchronize equipment and services across multiple layers to verify function and performance of satellite hardware and software.• Architect test plans, coverage models, and traceability frameworks that scale as payload software complexity grows.• Influence payload software design for testability—participate in architecture reviews and advocate for interfaces, hooks, and observability that enable effective automated testing.• Mentor engineers on the team in systems thinking, requirements definition, and operational rigor.• Lead design reviews and cross-team technical discussions to align test strategy with program milestones.• Drive process improvements across test environment configuration, data management, results reporting, and stakeholder communication.A day in the lifeYou start by reviewing the weekly nightly run trends. Reliability has plateaued at 97%—the remaining 3% failures are distributed across three root causes. You draft a proposal to address the largest contributor: test environment state leakage between runs. Your proposed architectural change (isolated environment provisioning per run) will require investment from the infrastructure team, so you prepare a data-backed case showing the cost of the current failure mode in engineering hours and delayed defect detection. At 10 AM, you lead a quarterly test strategy review with payload software leadership—you present coverage gaps mapped against the upcoming feature roadmap and recommend reallocating automation sprint capacity toward beam management testing, where defect escape rate is highest. After lunch, you mentor a junior systems engineer on how to decompose a complex protocol state machine into testable scenarios. Before end of day, you review a proposal from the automation team for a new test framework component—you approve the design but push back on the interface contract, which does not account for a payload software architecture change planned for Q4.About the teamThe STAR (System Test Automation and Regression) team for payload test automation builds the regression-testing backbone for payload software. We own the frameworks, pipelines, and infrastructure that validate every payload software release before it reaches a satellite. We operate at the boundary between software engineering and satellite systems—our engineers understand both domains and bridge them through automation. Basic Qualifications:- Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, Electrical Engineering, or other related discipline- Experience debugging and systems analysis to identify and quickly resolve or mitigate issues- Experience collaborating and influencing multiple teams across multiple organizations- 5+ years of experience in systems engineering, test engineering, or integration and test roles- 4+ years of experience gathering, documenting, and managing technical requirements for complex systems- 3+ years of experience driving operational improvements or process optimization for test/CI systems- Experience working with automated test systems or CI/CD pipelines (as a user, operator, requirements owner, or architect) Preferred Qualifications:- Experience in Space Vehicle/Satellite Operations, Space Communications or related industry- Experience developing test strategies and plans for complex hardware/software systems or systems of systems- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with automation, testing, or monitoring framework development- Knowledge of software test techniques and strategy- Experience with RF lab equipment including VNA, power meters, spectrum analyzers, vector signal generators- Master's degree or above in engineering or equivalent- Experience developing and executing/delivering product and technical roadmaps influencing internal and external stakeholders- Knowledge of networking including the OSI model and how satellite payload communication systems operate- Experience with hardware-in-the-loop (HIL) test environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually

Job DescriptionAmazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.Behind every satellite in our constellation is a payload - the communication system that makes connectivity possible. Before a single satellite reaches orbit, its payload software must be validated through automated nightly regression testing that catches defects early and accelerates release cadence.We are hiring an Integrated Systems Engineer to own the requirements, operations, and continuous improvement of nightly regression test runs for payload software. You will bridge payload software teams, test automation engineers, and operations to define what we test, how we measure success, and how we drive nightly run reliability from its current state toward fully-automated execution. This role requires someone who wants to understand how payload software works at a system level—signal routing, beam management, protocol handling, fault recovery—and translate that understanding into clear test requirements and operational improvements.You will not write test automation code full-time. You will define what the automation must validate, ensure nightly runs execute reliably, triage systemic failures, and drive process improvements that make the regression pipeline more effective every week.What Makes This Role DifferentYou sit at the center of payload software testing operations. You understand the payload system deeply enough to define what must be tested, you understand the automation infrastructure well enough to diagnose why nightly runs fail, and you own the operational cadence that turns raw test results into actionable engineering decisions every morning. You are the person who makes nightly regression runs trustworthy.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Develop working knowledge of payload software architecture—signal processing chains, protocol stacks, resource management, and fault handling—to define comprehensive test requirements.• Collaborate with payload software engineers, systems engineers, and RF engineers to gather and document test requirements for new features, bug fixes, and configuration changes.• Own operational health of nightly regression runs: monitor execution, triage failures, distinguish test infrastructure issues from real payload software defects, and drive resolution.• Define and track metrics for nightly run effectiveness—pass rates, flakiness, coverage gaps, cycle time—and present improvement plans to stakeholders.• Identify patterns in nightly run failures and work with automation engineers to implement fixes that prevent recurrence.• Collaborate with internal and external customers to define and implement system architectures for integrated test venues.• Develop and maintain test plans, test matrices, and traceability documentation linking requirements to automated test coverage.• Coordinate with test automation engineers to prioritize new test development based on risk, coverage gaps, and payload software roadmap.• Design complex test sequences that coordinate and synchronize equipment and services across multiple layers to verify function and performance of satellite hardware and software.• Drive process improvements for test environment configuration, data management, and results reporting.• Participate in design reviews and payload software planning to provide early input on testability and regression impact.A day in the lifeYou arrive and check the nightly run dashboard. 847 of 860 tests passed. Of the 13 failures, you quickly categorize: 4 are a known test environment issue (hardware-in-the-loop bench lost network connectivity at 2 AM—you escalate to infra), 6 are caused by a payload software change merged yesterday (you file a defect with clear reproduction steps and link to the failing test logs), and 3 are flaky tests you have been tracking (you add them to the backlog for the automation team with a proposed fix approach). By 10 AM, you join a requirements review for an upcoming beam handoff feature—you ask questions about edge cases and failure modes, then draft test requirements that will feed the automation team's sprint. After lunch, you update the weekly metrics dashboard showing nightly run reliability trending from 94% to 97% over the past month, and present your proposal to add coverage for a protocol state machine that currently has no regression tests.About the teamThe STAR (System Test Automation and Regression) team for payload test automation builds the regression-testing backbone for payload software. We own the frameworks, pipelines, and infrastructure that validate every payload software release before it reaches a satellite. We operate at the boundary between software engineering and satellite systems—our engineers understand both domains and bridge them through automation. Basic Qualifications:- Experience in electrical or mechanical engineering, or experience in requirement gathering and ability to write clear and detailed requirement document- Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, Electrical Engineering, or other related discipline- 3+ years of experience in systems engineering, test engineering, or integration and test roles- Experience working with automated test systems or CI/CD pipelines (as a user, operator, or requirements owner—not necessarily as the developer)- Demonstrated ability to read and understand software at a system level (you do not need to be a full-time coder, but you must be able to read code, understand logs, and diagnose system-level issues) Preferred Qualifications:- Experience developing test strategies and plans for complex hardware/software systems or systems of systems- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience building tools for building, testing, releasing or monitoring- Experience with RF lab equipment including VNA, power meters, spectrum analyzers, vector signal generators- Knowledge of software test techniques and strategy- Experience with satellite communication systems, RF systems, or payload software- Knowledge of networking including the OSI model and how satellite payload communication systems operate- Experience with hardware-in-the-loop (HIL) test environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Redmond - 129,200.00 - 174,800.00 USD annually

Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NJ, Florence - 91,000.00 - 136,500.00 USD annually

Job DescriptionAre you familiar with account management or sales? Join a collaborative team shaping the future of e-commerce in Australia! We're seeking an Account Manager to nurture relationships with existing Amazon Sellers and help them grow their business on Amazon's marketplace.We're growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us in our mission to be the most customer-centric company on Earth. To reach our goal we need talented, bright, and driven individuals. If you'd like to help us build the number one place to find and buy anything online, then this role is for you.We're looking for a motivated and driven Account Manager to join our Existing Seller Management (ESM) team, managing existing third-party sellers at Amazon's Marketplace in Australia. You'll join a team of high-performing Account Managers working with a diverse portfolio of Sellers in the AU marketplace, with ample opportunity to grow and develop new skills.As an Account Manager, you'll be responsible for developing relationships with existing sellers, and optimizing their fulfillment strategy. You'll work closely with sellers to understand their procurement requirements and collaborate with internal Amazon teams to determine the best solutions to address their business needs.The ideal candidate will have experience developing relationships across functional areas such as procurement, production, maintenance, supply chain, and IT and has a proven track record of meeting and exceeding sales goals.Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously, taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. ----------------------------------Our team operates out of our fabulous CBD office (conveniently located near many transportation options)Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance and paid parental leave options, amongst others.Key job responsibilities- Work with established Selling Partners, helping to drive growth across multiple categories.- Work with a wide range of businesses and decision makers, from eCommerce arms of major Australian brands and retailers to smaller independent/family businesses.- Collaborate with Product teams to help with Selling Partner education and adoption of Amazon services such as Fulfillment by Amazon (FBA), Amazon Easy Ship (AES) and Multi-Channel Fulfillment (MCF).- Meet or exceed targets for seller account management.- Support Selling Partner in growing their business and following best-practices to help increase traffic and sales, including improving their Amazon store page and product detail pages, leveraging Amazon Ads, promotions, deals and coupons, building their brand with Amazon Brand Registry, and managing stock and inventory.- Analyse internal and industry data to understand the competitive landscape to identify customer behaviors, trends and new opportunities.- Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.- Drive customer satisfaction.- Work closely with marketing, merchandising, business development, customer service, and other key internal Amazon stakeholders.A day in the lifeYou'll start your day connecting with sellers to understand their needs, collaborating with product teams on solutions, and analyzing performance data to identify growth opportunities. You'll participate in team meetings to share insights and work together on innovative approaches to support our sellers.About the teamWe're a diverse group working from our modern CBD office, easily accessible by public transport. We support each other's growth while maintaining work-life balance. Our inclusive culture encourages new ideas and collaborative problem-solving.Learn More about Amazon Australia Basic Qualifications:- 3+ years of professional or military experience- Experience prospecting, qualifying, and cold-calling companies- Knowledge of Microsoft Office products and applications Preferred Qualifications:- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Experience and track record of exceeding sales goals- Experience working with clientsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.Key job responsibilitiesKey job responsibilities- Create, oversee, and drive a culture of safety and wellbeing.- Analyse and implement changes to keep quality and productivity at a consistently high level.- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.- Work collaboratively with management-level colleagues to standardise shift practices. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Victorville - 72,500.00 - 90,900.00 USD annually

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is seeking Inbound Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities• Direct management experience for employees and their performance• Experience with performance metrics and process improvement (how, when, who) Basic Qualifications:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description※本ポジションの勤務地は千葉県流山市か兵庫県尼崎市のどちらかのフルフィルメントセンター（以下FCとします。）です。勤務地は応募者の方の希望に配慮して決定いたします。 アマゾンの物流拠点であるフルフィルメントセンター(以下FC) は全国に20か所以上あり、それぞれにInbound（入荷）、Outbound（出荷）、およびQuality Assurance (品質保証）チームが存在し、全国FCの入荷に関する中央管制塔として担当する工程の管理業務を行っています。 このポジションは入荷の工程管理を担当するInboundと、出荷の工程管理を担当するOutboundです。どちらの所属になるかは面接後決定されます。Central Flow Operations のProcess Assistant(以下CFOps PA)は、Inbound/Outboundともに、複数拠点のオペレーションを遠隔操作により進捗管理を行い、各拠点での生産計画達成を遂行します。また、ネットワーク横断で発生する課題の解決やオペレーションの簡素化や改善、新しい管理Tool導入などの際のプロジェクトをリードするポジションです。【具体的な業務内容と業務内容の配分】Inbound■オペレーション管理　50％日々発生する急な変動要素に際し、全体を見渡した最適な判断とコントロールを行います。例えば、毎日の各拠点の入荷数量を確認し、リモートで入荷に関する設定や調整を実施します。またお客様からのご注文に発送遅れが無いように在庫化の進捗を毎時間チェックし、リスク発生時に各拠点の担当者に連絡しリスクを取り除きます。各拠点の入荷量制限の調整と在庫時間管理は、アマゾン独自の最先端のシステムを用い、システムの遠隔操作で同時に行います。■業務上で発生したトラブルや問題の解決 30％FCネットワーク横断で発生している品質問題等に関して、関連部署と協業し、原因を調査し、対策案を作成、関連部署と連携して各FCに展開します。例えば、商品受領時に発生するエラーやミスにの原因を取り纏め、解決までのマイルストーンを描き解決まで導きます。全体統括するサプライチェーン・商品を購入するチーム・配送トラックを管轄するチーム・システム開発チームなど多数のステークホルダーとの連携が必要になります。■ピークに備えたオペレーションの準備　10％アマゾン全体で開催されるセールに向けて準備項目の進捗管理を行い、是正・修正が必要な際は状況確認とリカバリー案を作成。確実に準備が整うようにネットワーク全体をリードします。例えば、セールのピークの物量を試算し、その為に必要な設備や道具の準備を確認し、セール準備項目の指針を各拠点の担当者に発信します。準備期間中はその項目の進捗を発信し、遅延発生時は必要なサポートや修正をリードします。■リスク評価 & 新規オペレーションデザイン　10%新しく導入するツールデザインのレビューを行い、FCで実際に運用ができるよう調整と修正を行います。ネットワークに展開するための標準作業手順を構築し、使用方法・注意事項等を全FCにトレーニングします。また、導入後は効果・リスクを数値化し、期待された内容であるかをAuditします。Outbound■オペレーションコントロール　65％「コレート」と呼ばれる、お客様の注文に対しピック(在庫から商品を取り出す工程)の指示を出し、FCにてピック作業ができる状態にする操作を行います。そして、決められた時間までにピック作業が終わるように、Amazon独自のオペレーションシステムやツールを用いてコンフィグ調整をしながら遠隔操作をしていきます。ピックされた後の商品はパック(梱包)作業に入りますが、パックの仕掛り量に関しても決められた基準値内に保ち、安全で安定したパック作業ができるようにツールのモニタリングやコンフィグ調整を行います。これを1人辺り3～4拠点の複数のFCを受け持ち、同時にコントロールしていきます。また、FCの請負会社(3PL)、またはAmazon社員から提示された出荷計画を元にオペレーションをしていきますが、計画に対し逸脱する場合は軌道修正をしていく為にFC側へ状況確認やリカバリー案の提案を都度行います。■オペレーションプロセス/メカニズムの構築・改善 35％FCによって異なる管理方法ではなく、可能な限り標準化された手法でオペレーションコントロールし、FC毎のオペレーションのバラつきを無くします。更に複雑な管理を簡素化し、誰がやっても同じ品質になるようなメカニズムを構築し、安定したオペレーションを確立できるように改善を重ねていきます。その上で「これはできない」ではなく、「どうやったらできるようになるのか？」を常に考え、前進していくモチベーションが必要不可欠となります。【働き方について】・勤務形態：1ヶ月単位の変形労働時間制のシフト勤務。・勤務時間：1日8時間勤務、1ヶ月を平均して1週間40時間を超えない範囲で設定します。・休日：年間120日（月平均10日）　※原則、日勤、夜勤含めた2～3シフトで会社が決定し、遅くとも当月末日までに翌月分をお伝えします。シフトは日勤・夜勤の間にも必ず公休を挟み、負担が少ないよう配慮しています。■福利厚生■下記ページをご確認ください。福利厚生 | アマゾンジャパンキャリアサイト最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。・プロセスアシスタントについて：プロセスアシスタント/シフトアシスタント特設サイト・FCで働くリーダーのインタビュー：プロセスアシスタント３名のインタビュー・フルフィルメントセンター部門のご紹介：フルフィルメントセンター (FC)・職種：オペレーション・ アマゾン は多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、こちらをご覧ください。 Basic Qualifications:- ビジネスレベルの日本語力（ドキュメントの読み書き、会議のファシリテーション）- パソコンスキル初級（四則演算ができるレベル） Preferred Qualifications:- ■人物像■- 「お客様の為に何ができるか/どうあるべきか」とカスタマー起点で課題や改善点を考え行動ができる方- 意見の異なる他者に対しても敬意を持って接することができ、周囲と信頼関係を築くことが出来る方- 現状に満足せず、自分の責任範囲外でも、組織やカスタマーの為に積極的に課題提起と行動ができる方- 今よりも成長したいという思いがあり、新しいスキルや知識の習得に前向きに取り組める方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること- ■スキル・経験■- 製造・物流小売において人・物・金の流れを数値や指標にて管理・向上させる経験- 5S・QCサークル・シックスシグマ等の手法を用いての実践経験 •製造現場における工程・生産管理経験- PCスキル　マクロやプログラミングスキルを保有されている方- 統計・予測・分析手法の経験がある方- 主体性を持って業務改善を実行し、数値で実績を管理した経験（継続性を持ち、業務における生産性・品質の向上を行ってきた方）- 自身の業務を数値・指標にて管理した経験。（指標が目標に対し、どのように機能しているかを分析・それを元にアクションの起こせる方）- 同時に複数のタスク処理が得意な方(マルチタスク)。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionKey job responsibilitiesResponsibilities include but are not limited to:- Floor management of Fulfillment Center - Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities- Time and Attendance: Partner with site teams to ensure employees are on the correct schedule and shift patterns. Compile reports to support sites in identifying time and attendance irregularities, and point out when something doesn’t look right – ensuring our associates are paid correctly and on time.- Partners with payroll teams to ensure accurate and timely payroll inputs.- Roster Management: Partner with site teams to ensure roster accuracy through audits, reporting, and modifications.- Assisting ops Team with Peak related activities and engagements.- Leads process improvement initiatives. Develops suggestions for improvements to maximize value of resources.- Ability to learn and navigate internal Amazon systems as resources to execute overall job duties.Key job responsibilitiesBasic qualificationsJOB DESCRIPTION:- • Maintain accurate headcount and other HR reports• Engage with employees to ensure higher morale and productivity• Proactive sensing of ER issues• Grievance Handling• HRIS • Payroll • Co-rdination with Recruitment and ERC Team• Statutory Compliances • Ensuring Contractors / Agency HC and CompliancesGraduate in any discipline preferably from recognized university.• Preferred background work experience in HR of having worked with Large Warehouse/Logistics/ Manufacturing companies.• Excellent communication and negotiation skills.• High presentation, reporting and team player skills• Excellent knowledge of Excel and Word and power point.• Overall experience 2-3 years• Demonstrated customer focus.• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.• Consistent effort, commitment, and willingness to go above and beyond when needed.• Strong team player, acts like an owner, and ultimately focused on delivering results with high standardsa).Processing and auditing of Contractor Services and Invoices at regional level. b).Basic supplies – Uniform, pantry, lockers, etc. c).Engagement Activities – Birthday celebration, Monthly Learning Activity, Reward & Recognition or any other events to be organized for associate experience. d.Vendor management/Cafeteria managementAbout the teamThe incumbent will be part of Site HR Team for the biggest fulfillment center in eastern region of India. Basic Qualifications:- 6+ months of human resources experience- 6+ months of Microsoft Office products and applications experience- Experience in confidential environments- Bachelor's degree or equivalent Preferred Qualifications:- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionField Enablement Lead will partner with the Regional Sales Leader and Country Managers across APJ to define, develop, and execute Sales Productivity & Readiness strategic priorities. This role owns the end-to-end enablement journey — from onboarding new Sales Managers and Sales Representatives through continuous upskilling ("Always-boarding") — ensuring our enterprise sales force rapidly reaches and sustains peak productivity across our full portfolio of offerings and solutions.Key job responsibilities- Translate business priorities and customer requirements into a cohesive sales productivity and readiness plan; own execution end-to-end- Conduct ongoing needs assessments across the enterprise sales force to identify readiness gaps and prioritize high-impact enablement initiatives- Design, develop, and lead cross-functional enablement programs in partnership with Sales Leadership, Product, Marketing, and Global Enablement teams- Define and implement success metrics that measure program adoption, seller behavior change, and business impact (e.g., ramp time, pipeline contribution, win rates)- Leverage tools and technology to drive scalability, ease of adoption, and a modern learning experience- Gather continuous feedback from the field to identify productivity barriers; invent and simplify solutions that remove friction for sellersA day in the lifeAWS customer-facing teams are the trusted advisors to our customers. As the Field Enablement Lead, you bring a customer-centric, strategic lens to everything you do — partnering closely with the Regional Sales Leader and Country Managers to ensure our sellers are equipped to win.You'll balance strategic planning with hands-on execution — one moment you're presenting a readiness roadmap to senior leadership, the next you're building a quick-reference guide that helps a seller close a deal this week. You thrive in ambiguity, move fast, and obsess over whether your programs change seller behavior (not just checkbox completion).About the teamThe Japan Field Enablement team consists of Field Enablement Leads, a Sales Trainer, and a Program Coordinator — all dedicated to making our enterprise sellers more effective. We sit at the intersection of Sales, Solution Architect, and APJ & WW Field Enablement team etc., giving you broad visibility across the business.When you join, you'll be supported with a structured 3-month onboarding program paired with a dedicated mentor to accelerate your ramp. You'll quickly build relationships with Sales Leaders and across APJ and collaborate with global enablement peers worldwide.As part of both the APJ and Worldwide Enablement community, the team operates across time zones, cultures, and business contexts — which means no two weeks look the same. If you thrive in fast-moving environments, enjoy building programs from scratch, and want to directly influence how hundreds of sellers show up for customers, this is the team for you. Basic Qualifications:- Program Management experience — Proven ability to translate business priorities into cohesive sales enablement plans, conduct needs assessments across enterprise sales organizations, and own execution end-to-end- Cross-functional leadership — Track record of designing and leading enablement programs in partnership with senior stakeholders (Sales Leadership, Product, Marketing), including defining success metrics that measure adoption and business impact- Bilingual communication — Native/fluent Japanese and business-level English communication skills, with the ability to operate effectively across APJ & WW stakeholders Preferred Qualifications:- Sales acumen — Experience in or deep familiarity with enterprise sales motions, including understanding of pipeline mechanics, win rates, ramp time, and seller productivity levers- Senior leadership presence — Demonstrated ability to present to and influence L8/Director-level and above leaders, framing enablement outcomes in strategic business terms- Enablement tools & innovation — Experience leveraging technology (LMS, sales engagement platforms) and gathering field feedback to invent simplified solutions that remove friction for sellersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe EU Transportation forecasting organization is looking for a customer focused, analytically and technically skilled senior business analyst to join our team. This person will be responsible for bringing efficiencies and reduce costs using data analysis and visualization tools and processes’ to support our growing Amazon Logistics business in Europe.The successful candidate will be able to retrieve, integrate, visualize and present critical data in a format that is immediately useful to improving the efficiency of the package delivery network. This individual will work with technical and business teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with excellent analytical abilities as well as outstanding business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoying working with large scale of data. Key job responsibilities Analyze and visualize large scale personnel, logistics and transaction data to determine user behavior or delivery process problems, and output solid analysis report with recommendation.• Serve as liaison between the EU Planning and Analytics team and the various operations business teams to achieve the goal of providing actionable insights into various metrics including current delivery performance, and ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.• Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting. Basic Qualifications:- Bachelor's degree or above in Operations Research, Statistics, Applied Mathematics, Engineering, Computer Science or related field, or experience in problem solving and data analytics Preferred Qualifications:- Master's degree or above in engineering, statistics, computer science, operations research, business analytics, information systems or equivalentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) は、クラウドサービスを通じてお客様の業務変革を支援する、Amazonの中で最もダイナミックに成長している事業部門の一つです。シニアエンタープライズ営業（テレコム/インターネット業界）は、インターネットを中核に多角的な事業を展開するコングロマリット企業を担当する営業ロールです。担当のお客様は、膨大なITリソースを賄うため、自社開発の大規模プライベートクラウドを構築・運用しています。一般的なクラウド移行の提案は通用しない——だからこそ、AWSの価値を長期的な視点で訴求し、お客様のクラウドステージを段階的に進化させ、事業変革そのものを共に推進できることが、このロールの最大の醍醐味です。CTOやリードエンジニアといった技術側の意思決定者に加え、ビジネスサイドのエグゼクティブとも深い信頼関係を構築し、前例のないベストプラクティスの創出や複雑な課題の解決に挑みます。業界知見とこれまでの営業経験を、最も大きなスケールで活かせるポジションです。Key job responsibilities- 戦略的アカウントとの長期的なリレーションシップを構築し、テクノロジーを起点としたソリューション提案により、AWSの導入と継続的な利用拡大を推進する- CTO・リードエンジニアなどの技術意思決定者からビジネスエグゼクティブまで、重層的な関係を構築し、ベストプラクティスの創出と複雑な課題の解決をリードする- AWSの幅広いサービスを理解し、お客様のビジネスモデルと経営課題に即した価値提案により、案件を創出する- 各種プログラムを活用し、お客様の事業拡大に貢献する新サービスの創出や事業連携を推進する- ソリューションアーキテクト、コンサルティング、パートナーアライアンス、マーケティング、事業開発などの各チームと協業し、案件の発掘からクロージングまでを一貫してリードするA day in the life本ポジションは、コングロマリット企業の変革を最前線で推進するアカウントチームの中核です。ソリューションアーキテクトなど専門チームを巻き込み、アカウント戦略を自ら描く。エグゼクティブビジネスレビューでは、AWSリーダーシップと共にお客様の経営層と未来を語ります。描いた戦略は、強いオーナーシップで必ずやり切る。お客様の成功を自らのミッションとし、前例のない挑戦に全力で挑む——それが私たちのスタイルです。About the teamAWSについて:https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/#aws-jp-sales-ap#AWSJAPAN Basic Qualifications:- IT関連の法人営業経験 7年以上- エンタープライズ企業または大手デジタル企業に対する直販（ダイレクトセールス）経験- 特定顧客を担当するアカウント営業の経験（アカウントプランの策定および実行を含む）- 英語での業務遂行能力（社内公用語が英語の環境で支障なく業務できるレベル）- 経営層から技術者まで、相手に応じて伝え方を変えられる口頭・文書でのコミュニケーションスキル Preferred Qualifications:- エンジニアリング、コンピューターサイエンス、情報処理などのテクニカルバックグラウンド- テレコム/インターネット業界における人的ネットワークと業界知見Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking an experienced Data and AI Cloud Architect to join our AWS Professional Services team in Taiwan. In this role, you will work directly with enterprise customers — particularly in the manufacturing and semiconductor industries — to design and implement modern data platforms, analytics solutions, and AI/ML workloads on AWS. You will serve as a trusted technical advisor, helping customers accelerate their cloud adoption journey and unlock business value from their data assets.Key job responsibilitiesKey Responsibilities- Lead the architecture design and delivery of data and AI solutions on AWS for strategic customers in Taiwan, with a focus on manufacturing and semiconductor verticals- Design end-to-end data architectures including data lakes, data mesh, lakehouses, streaming analytics, and enterprise data warehouses using AWS services (e.g., Amazon S3, AWS Glue, Amazon Redshift, Amazon EMR, Amazon Kinesis, AWS Lake Formation)- Architect and implement AI/ML solutions leveraging Amazon SageMaker, Amazon Bedrock, and other AWS AI services to address industry-specific use cases (predictive maintenance, yield optimization, defect detection, supply chain optimization)- Collaborate with customers' technical and business stakeholders to define data strategies, roadmaps, and governance frameworks- Lead technical workstreams within ProServe engagements, mentoring junior architects and consultants- Develop reusable assets, frameworks, and best practices for Data & AI solution delivery within the manufacturing and semiconductor domains- Partner with AWS account teams, solution architects, and specialist teams to identify and shape new customer opportunities- Contribute to thought leadership through whitepapers, blog posts, reference architectures, and customer presentations- Stay current with emerging AWS services and industry trends in data engineering, analytics, and generative AIAbout the teamAWS Professional Services works with enterprise customers and partners to help them realize their desired business outcomes through cloud adoption. Our team assists customers in achieving the greatest value from AWS by providing guidance, best practices, and hands-on delivery support throughout their cloud journey.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience conveying complex technical concepts to both technical and business audiences- Bachelor's degree or above in computer science, computer engineering, or related field, or Bachelor's degree and 1+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 8+ years of experience in data engineering, data architecture, or cloud architecture, with 5+ years hands-on designing and implementing data solutions on AWS or other major cloud platforms- Deep expertise in data platform technologies: data lakes, data warehouses, ETL/ELT pipelines, streaming architectures, and data governance, with proficiency in Python, SQL, Spark, or Scala- Fluency in Mandarin Chinese and English (written and verbal) Preferred Qualifications:- Experience with large scale IT/digital/business transformation or migration programs in a customer facing role- Domain expertise in manufacturing and/or semiconductor industries — understanding of fab operations, MES/ERP integration, equipment health monitoring, yield management, process control (SPC/FDC), supply chain digitization, and semiconductor-specific data challenges (high-volume time-series data, wafer-level analytics, APC, predictive maintenance)- Experience with Industry 4.0 / Smart Manufacturing initiatives including IoT, digital twin, edge-to-cloud architectures, and OT/IT convergence for industrial data integration- Experience with generative AI architectures including RAG patterns, foundation model fine-tuning, and AI agents- Familiarity with data privacy and compliance requirements in the Taiwan marketOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.A day in the lifeThe successful candidate will be accountable for:· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics· Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEOPhysical Requirements:· Work on a 24x7 schedule (where applicable)· Work at heights and from ladders.· Perform physical tasks during the shift· Work in a noisy environment with ear protectionAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance“Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This job opportunity is available both for the full time and part time employment.”AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications:- High school or equivalent diploma- Knowledge of key electrical competencies and theory- This role requires you to be a national of an EU member state. Preferred Qualifications:- Experience in data center engineering- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)- Proficient in German - B2Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Prime Video Finance team seeks a Finance Analyst to support the EU and LATCA marketing teams with planning and reporting as well as optimizing impact from campaign spend to drive growth across our business. The role would suit a commercially astute and highly analytical finance professional who is comfortable working with large volumes of data but also able to see the bigger picture.Amazon Prime Video is a premium on-demand video entertainment service that offers customers the greatest choice in what to watch from popular Prime Original TV shows (made by Amazon Studios) such as The Rings of Power, The Grand Tour, The Boys, Reacher to Prime Original Movies like Saltburn and Air. The service also offers TV shows that are exclusively available for Prime members in each country, as well as live sport including the US TNF and The Champion’s league.Prime Video is at the forefront of the entertainment industry and growing fast. We work in a dynamic, and exciting environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on...Key job responsibilities- Supporting month end procedures and identifying improvement and automation opportunities- Evaluating month end spend through variance analysis, reporting back to business and finance stakeholders and owning end to end spend reporting and commentary across various mechanims. - Working with marketing leads on planning cycles, to consolidate figures as well as understand performance impact and strategic changes.- Ad hoc analysis and reports for marketing and other PV finance teams.- Controllership of spend data, performance commentary, planning data and data integration across various dashboards and platforms.A day in the lifeAt month end this role is critical in working with the marketing business to ensure our financials correctly reflect our in month spend, as well as understanding key spend variances and incorporating plan changes into our reforecasts and planning cycles. This role is a key point of contact to both marketing and other PV finance teams, and the controller of total marketing spend data. This makes this role critical to ad hoc spend analysis, understanding country and title spend patterns and performance reporting. Project work varies greatly but there are always exciting pieces of work to get involved with across marketing finance.About the teamThe team is highly dynamic and believes in high standards and earning trust with our business stakeholders. We pride ourselves in great working relationships with the marketing business, whilst being able to provide objective financial analysis and performance feedback. It is a diverse and fun team to work in, as is the marketing team and the wider Prime Video business the team supports. Basic Qualifications:- Bachelor's degree in accounting, information systems, finance, or equivalent, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance)- Experience in tax, finance or a related analytical field- Experience in accounts receivable or account payable- Experience applying key financial performance indicators (KPIs) to analyses- Experience in creating process improvements with automation and analysis- Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes- Experience with advanced use of SQL for data mining and business intelligence Preferred Qualifications:- Bachelor's degree, or CPA- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Now is seeking an operations leader to support cluster-level operational indexing and performance tracking in a city. This role involves monitoring key operational metrics across dark stores, managing data accuracy for operational dashboards, and supporting the team in maintaining visibility into network health and performance. Managing 3P partners and driving standardization/improvement is a key requirement of the role.Key job responsibilitiesTrack and index operational metrics including count compliance, fulfillment times, inventory accuracy, and delivery performance across city networksMaintain data integrity for operational dashboards and reporting systems used by leadership teamsSupport root cause analysis for operational defects and SLA breachesCoordinate with store operations teams to ensure timely data updates and metric accuracyAssist in identifying trends and patterns in operational performance to support continuous improvement initiatives Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.AWS Content & Channel Technology (CCT) powers the digital marketing infrastructure for AWS in China, enabling marketing teams to reach customers through intelligent content creation, multi-channel distribution, and automated campaign orchestration. Our team builds and operates the technology backbone that connects AWS services with Chinese customers — from chatbots and event platforms to identity verification and notification systems. We combine deep domain expertise with agentic AI to turn complex marketing operations into scalable, self-improving systems. Join us and help shape how AWS engages customers in one of the world's most dynamic markets.To support AWS China's rapidly evolving marketing technology needs, we are looking for talented software development engineers who thrive at the intersection of AI, cloud infrastructure, and business operations. If you are excited about building autonomous agents that replace manual toil, designing MCP-powered tools that marketing teams use daily, and shipping production services that directly drive customer engagement metrics, we'd love to talk.Key job responsibilitiesWe are looking for software engineers who are passionate about designing, building, and operating AI-native marketing technology services for the AWS China market. You will own full-stack services spanning content intelligence (AI-powered content generation and distribution), customer communication platforms (email, SMS, chatbot), event management systems. You will architect and deliver MCP servers that expose domain capabilities as composable tools for AI agents, enabling both internal teams and autonomous workflows to operate at scale. You are expected to be a technical leader who partners closely with marketing stakeholders to translate business intent into production-quality systems, while maintaining operational excellence across 6+ production services with gold-badge CI/CD pipelines. Your work will have direct, measurable impact on customer acquisition, engagement, and retention for AWS China.A day in the lifeAs a member of our engineering team, you will be responsible for the complete software development cycle, including design, implementation, testing, and operations in an agile environment. We are always drive building up the system for AWS China business from scratch, which there is a wide platform for engineers to demonstrate your technical skill to help directly to business and with the visibility from leadership of AWS China and AWS China operation partner. We encourage team member work closely with each other and contribute on the fast pace delivery.In this role, a commitment to teamwork, customer focus, and strong communication skills (for both technical and business partners) are absolute requirements. We're building reliable, scalable, and high-performance services, so we expect you to have exceptional technical expertise, a sound understanding of Computer Science fundamentals, and are eager to work with large-scale distributed systems.In this role you will work with cross-function team including local business and function team, local operation partner team and several global team which provide support to us to achieve the goal.Welcome to join Amazon Web Services. Let’s work hard, have fun and make history.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of non-internship professional software development experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.