Amazon

Job DescriptionMULTIPLE POSITIONS AVAILABLECompany: AMAZON WEB SERVICES, INC.Position Title: Cloud Support Engineer II (NET)Location: Seattle, WashingtonPosition Responsibilities:Provide advanced remote technical support to customers by responding to difficult technical inquiries related to large and production critical issues to propose solutions to and/or resolve root causes of cloud network and/or system issues. Lead and oversee documenting all varieties of corner case scenarios and troubleshooting of workflows in AWS internal knowledge databases, and create tutorials, how-to videos and other technical materials for the AWS customer community. Navigate and configure complex Linux/Windows systems and troubleshoot difficult issues. Apply advanced knowledge of information science and technology to perform difficult network troubleshooting of Amazon services using tools and technologies, including TCP/IP, DNS, DHCP, routing, switching, LAN/WAN, traceroute commands, iPerf, dig commands, and/or cURL. Execute migrations of existing on-premise environments to AWS Cloud, grow clients' existing cloud architecture by onboarding them onto new AWS services and provide maintenance support by providing complex technical assistance. Analyzing product and reports on support performance metrics to measure support success, service performance and drive customer facing platform improvements. Acts as a liaison between service development team and support engineering team, communicating customer feedback through tech sync meetings for product and service improvement. Participate in bug bash events to identify straightforward bugs and improve documentation to support overall customer experience. Execute customer code assessments and support customers in code development to deploy customer applications on the AWS cloud.40 hours / week, 8:00am-5:00pm, Salary Range $95,600/year to $160,000/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:Position Requirements:Bachelor’s degree or foreign equivalent degree in Networking, Information Technology, Computer Science, Engineering or a related field and three years of experience as a Cloud Support Engineer or a related occupation. Alternatively, employer will accept a Master's degree in Networking, Information Technology, Computer Science, Engineering or a related field and one year of experience as a Cloud Support Engineer or a related occupation. Of the required year(s) of experience, one year of experience must include: (1) Configuring, managing, and troubleshooting large-scale systems, including cloud virtualization, distributed networks, and co-location; (2) Providing Linux or Windows Operating System support; and (3) Deploying and troubleshooting LAN, VPN, Firewalls, DNS, TCP/IP, IPsec and IDS/IPS systems. 100% telecommuting permitted; work may be performed from anywhere in the U.S. #0000 Preferred Qualifications:Please see job description and the position requirements above.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $86,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionWe are looking for an Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.- Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store. - Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store. - You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.- Must be able to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.About the teamAmazon Fresh Stores is a unique extension of Amazon.com that focuses on in-person shopping experiences throughout our grocery stores. We are passionate about creating a shopping experience that provides our customers with a wide selection, low prices and convenience. If you enjoy being both a leader and an inventor and you want to join a fast-paced, cutting-edge team that is making history and breaking new ground for Amazon’s grocery stores, this is the place for you.We are open to hiring candidates to work out of one of the following locations:Pasadena, CA, USA Basic Qualifications:- 2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. Preferred Qualifications:- Bachelor's degree from an accredited university.- 2+ years of customer-facing grocery industry experience.- Strong verbal communication and interpersonal skills.- Experience working independently in an ambiguous environment with minimal supervision.- Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.- Demonstrated success in problem solving and delivering results.- Demonstrated ability to attract, hire, and develop high-performing teams.- Passion for Amazon and committed to delighting customers.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $75,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAre you passionate about creating and building inspirational, stimulating, and exciting experiences to bring people together to foster connections, community, and growth? We are seeking an Event Marketing Coordinator to support highly visible, large-scale events. The AMER Summit team delivers 1-2 day conferences in major cities across North and South America that educate customers and prospects at scale, engage with AWS partners, promote new products and services, drive revenue pipelines, build and foster our AWS community, and reach press and analysts.Key job responsibilities-Developing and maintaining a weekly internal newsletter to provide program updates to stakeholder teams-Maintaining internal documentation and administrative processes-Managing attendee and partner satisfaction surveys-Processing lead scan data after events -Managing and maintaining CRM campaigns, dashboards, and reporting -Collating inputs from stakeholders to compile post-event trip reports -Managing user access across internal tools-Supporting workstream owners with various administrative tasks-Supporting onsite event wayfinding and signage workstreams -Supporting expo and sponsorship workstream with sponsor management -Attending all Summits to support onsiteA day in the lifeIn this role, you will work primarily with the AMER Summits core team and workstream partners. You will play a pivotal role in the success of the program by managing timelines, projects, and collating inputs. You will travel frequently to major cities in North and South America to conduct site visits and support events onsite. About the teamThe AMER Summit team is responsible for the strategy, execution, and onsite management of large 1-2 day conferences in major cities across North and South America. We are a diverse and distributed group of event marketing professionals who are passionate about creating curated and bespoke experiences to meet the needs of our customers across regions, cultures, and languages. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Event managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,400/year in our lowest geographic market up to $116,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Workforce StaffingThe Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.This is a Seasonal role averaging 30-39 hours per week with an estimated start date of March 31, 2024 and an estimated end date of June 29, 2024. These dates are subject to change based on business needs.As a Seasonal reduced time, non-exempt Staffing Administrator, you will coordinate and execute activities to support the high volume hiring and staffing efforts for a defined geographic area. In this fast-paced culture, Staffing Administrators serve as the first face of Amazon to candidates and are essential to creating a positive hiring experience and preparing our associates for a successful Day 1. Staffing Administrators must demonstrate customer obsession by pivoting quickly between tasks, ensuring our candidates move through the new hire process smoothly and efficiently. Seasonal reduced time Staffing Administrators will work up to 39 hours per week with a flexible schedule that may include nights and weekends based on business needs.Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and have exceptional attention to detail. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Set up, execute, and break down hiring events based on labor projections.• Help candidates progress through the hiring process including application completion, reviewing work authorization documentation, taking badge photos, administering drug screening and other duties as assigned.• Consult with applicants to determine the best match for their desired position and available opportunities.• Utilize the Applicant Tracking System to move can candidates through the application process as well as other various technologies.• Complete post-event audits and resolve errors.• Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.• Flawless execution of high-volume transactions in alignment with standard operating procedures.• Assist Coordinators to conduct routine audits and analyzing metrics.• Participates in candidate generation activities by attending offsite events such as community fairs, hiring events and job fairs.• Resolve candidate escalations including identifying and removing barriers.• May work on projects as assigned by the lead or manager.• Maintain 100% confidentially with candidate’s personal information and sensitive topics.• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• Maintain supplies and transport materials to/from hiring and community events.• Staffing Administrators are required to work a flexible schedule according to business needs. Shifts will vary and include overtime, evenings and weekends at multiple sites. This role is seasonal and flex-time, working up to 39 hours per week.We are open to hiring candidates to work out of one of the following locations:Mt. Juliet, TN, USA Basic Qualifications:- High school or equivalent diploma Preferred Qualifications:- Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint- Experience in administrative tasks such as data entry, managing data driven report processes or processesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionNot Available Basic Qualifications:Basic qualifications: High school, GED, or equivalent diploma You can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: hiring.amazon.ca/hiring-process#/. Please note that if you already have an active application but are looking to switch to a different site, instead of applying for a new role, you can reach out to Application Help at hiring.amazon.ca/contact-us for next steps. Amazon is committed to employment equity. We believe passionately that employing a diverse workforce that reflects Canada is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify, and build. Amazon is committed to providing employment accommodation in accordance with applicable laws of the province. If you require accommodations, please notify us at amazon.ca/applicationhelp. If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, please contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us by phone at 888-470-1688, Monday through Friday, between 6 a.m. and 4 p.m. PT. You may also contact us if you might need an accommodation in your new role and would like to initiate a request prior to starting your Day 1. Preferred Qualifications:undefined

Job DescriptionAs a Workplace Health & Safety Real Estate Due Diligence & Remediation Manager, you will be responsible for partnering with various stakeholders and teams to support real estate transactions. You will perform transaction related due diligence, scope and manage remediation projects, develop Amazon standards and policy, and implement and execute the requirements of the program. In this role, you will assist in managing these programs at the corporate level and ensure that risks and liabilities are appropriately evaluated and mitigated as a part of our transactions.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilitiesTo be successful in this role, you will possess exceptional organizational and communication skills and be able to send clear, concise and consistent messages, both verbally and in writing. You possess site assessment and investigation program knowledge, understand the regulatory environment, and demonstrate this expertise when working with internal and external teams. Responsibilities: Provide a single point of contact to transaction teams to support them on understanding and executing Amazon’s due diligence program. Complete reviews of due diligence-related information including Phase I and Phase II Environmental Site Assessments, historical reports, regulatory agency assessments, health-risk assessments and vapor mitigation plans. Evaluate and investigate potential exposure risks from building materials or property conditions including but not limited to asbestos containing materials, lead-based paint, and vapor intrusion. Scope and manage phase II site investigations. Perform Vapor Intrusion Screenings and Health Risk Assessments. Provide support and training to a wide range of teams and partners to increase knowledge and efficiency. Draft mitigation plans for construction management of contaminated soil and groundwater as required during our renovation activities. Oversee design and installation of sub-slab depressurization systems and/or other mitigation such as enhanced ventilation as needed for sites with vapor intrusion issues. Liaise with Real Estate, Legal, Construction and Launch teams about required mitigation and ongoing oversight and management so that business may use contaminated sites. Provide review and feedback for work performed by contractors, developers, and consultants.Assist RE legal with drafting protective language concerning hazardous materials and pre-existing contamination. Represent Amazon at appropriate levels with property owners and their representatives, consultants, and legal advisors to maintain and develop professional and effective relationships. Provide review and feedback for work performed by contractors, developers, and consultants. Demonstrate that you can prioritize and lead multiple projects and assignments concurrently. Represent Amazon at appropriate levels with property owners and their representatives, consultants, and legal advisors to maintain and develop professional and effective relationships.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- A Bachelor’s Degree in Geology, Environmental Science, Chemistry, Chemical or Environmental Engineering, or related field of study.- Experience serving as a technical expert.- Possess knowledge and experience of ASTM Phase I standards and other environmental protocols, understand core business and legal concepts of business transactions, with continued interest in working on transactions.- Understand core business and legal concepts of real estate business transactions, with continued interest in working on transactions.- Experience in development and implementation of environmental standards and policies. Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAs a Software Engineer on the team you will own significant portions of the product and will have influence on our strategy by helping define the next wave of product features and system architecture. There will be opportunities for learning and growth on the team, there will be access to Sr Engineers and PEs, and SDEs have the opportunity to mentor and coach junior engineers on the team. On a typical day, our software engineers might deep dive to root cause a customer issue, release the latest new feature, consult with the top engineers at Amazon, or discuss radical new approaches to building and operating at AWS. This is a unique opportunity to participate in building a new service to a successful launch, if you are not already one. In this role, you will be positioning as a thought leader in related projects by collaborating and influencing the community and contributing to projects. Amazon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristicsKey job responsibilitiesAs part of the Topology team, you will help build the source of truth data store to help represent services and resources across all of AWS used by both external and internal customers powering GenAI, triage, diagnostics, and troubleshooting usecases. This will span three pillars:(1) Generic run-time topology data store to enable the following use-cases:All-way lookups by key attributes of one entityHosted-in relationshipsApplication membershipEnumerations with filters (probably start with full scan)(2) Pulse Generic Runtime Topology APIs APIs to integrate partner teams across AWS enabling general and GenAI usecases(3) Pulse Generic Runtime Topology Ingestion PathIntegration with external data sources to augment our topology relationship data storesWe are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAt Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are not an average retailer and this is definitely not your average finance position. We are currently looking for a highly analytical, creative and forward-thinking Senior Controller to join our Operations Finance team at our European headquarters in the vibrant city of Luxembourg.The Senior Controller will partner with Operations, Accounting, and Amazon Tech Teams to develop and implement best in class cost control processes and systems that will support Amazon's future growth. He or she will serve as the controller of transportation costs, responsible for ensuring strict financial controls are in place. The role is broad in scope and will require an individual who is motivated to make an impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment; will be a creative and analytical problem solver with the ability to fulfill the Amazon motto to “Work Hard. Have Fun. Make History.”Key job responsibilities- Understands and analyzes the monthly processes leading to financial close. Uses financial systems and advanced MS Excel functions to work with large data sets. - Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes. - Ensure that financial controls and processes are in place and respected through continuous audit, reporting, and systems implementation. - Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution. - Establish and maintain operating and business metrics, develop next generation of metrics and dashboards, and improve accuracy and pace of the decision based on metrics. About the teamWorldwide Transportation Controllership is a global finance team responsible for audit, payment and reporting activities in the transportation space, including import, domestic inbound, warehouse transfer, and outbound shipments. We partner closely with transportation business units and tech teams as they work to continually refine and scale the business to keep pace with Amazon's rapid growth. Along with our partners in Accounting, we are responsible for closing the books and defining Transportation spend.We are open to hiring candidates to work out of one of the following locations:Luxembourg, LUX Basic Qualifications:- Bachelor's degree in finance, accounting or related field- Experience in financial modeling, P&L management or analysis- Superior attention to detail and the ability to successfully manage multiple competing priorities while maintaining a view of the big picture. Comfortable in a fast-paced and ambiguous business environment. Strong interpersonal skills including written and oral communication. Preferred Qualifications:- CFA, or CPA- Knowledge of Tableau- Experience with advanced use of SQL for data mining and business intelligence- Experience in accounting management in Big Four with Fortune 500 clients- Experience designing and implementing controls or experience performing audits over financial reporting environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Job DescriptionWant to help build the future of music and audio entertainment?Imagine being part of an agile team, where your ideas have the potential to reach millions. Envision working within a startup atmosphere, while being able to leverage the resources of a Fortune 500 company. Picture working on bleeding-edge consumer applications, where every team member is a critical voice in the decision-making process. Welcome to Amazon Music.Amazon Music builds new experiences for Amazon Music listeners. We help our customers discover up-and-coming creators, while also having access to their favorite music and podcasts. We build systems that are distributed around the world, spanning our music apps, web player, and voice-forward experiences on mobile and Amazon Echo devices, powered by Alexa. Amazon Music products support our mission of delivering audio entertainment in new and exciting ways that listeners love.Amazon Music’s Trust and Safety team is looking for RiskOps Specialists to moderate Trust and Safety issues for emerging audio products. You will work with a cross-functional team that includes Product, PR, Engineering and executive leadership. This role will own all moderation decisions and drive expedient resolution for critical issues. The successful candidate will be expected to have high judgment and enjoy working in an ambiguous space. This person will evaluate user complaints with regards to violations which includes but are not limited to subjects such as copyright violations, hate speech, harassment. They will drive root cause analysis (RCA) for critical issues and Leverage technology and innovation to bring continuous improvement to the operational processes. They will effectively prioritize work time to ensure productivity and satisfy team standards for time spent in order to consistently achieve service levels.This person will be be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail. The ideal candidate will be metrics-driven with strong ownership and focus, with ability to prioritize effectively, and communicate clearly and persuasively. They will assist in creating and redefining Standard Operational Procedures (SOP). The right candidate will be willing to review and evaluate content that may be considered religiously sensitive, politically extreme or otherwise controversial or offensive. They will serve as a role model by displaying a positive work ethic, strong interpersonal skills, adherence to company policies and a commitment to excellent customer service.Come make history, as we launch new projects for millions of listeners.We are open to hiring candidates to work out of one of the following locations:Heredia, H, CRI Basic Qualifications:• English level C1 or equivalent• University level Bachelor’s Degree or 5+ years of Trust and Safety or Executive Customer Service experience• Minimum 2 years of process experience in risk management, entertainment, customer service or similar production environment• 3+ years professional experience with MS Excel• Highly experienced in trend and data analysis skills (using excel and similar software), with an ability to notice patterns in data to drive decision making• Experience in owning process improvement while being highly analytical and utilizing problem solving skills to simplify• Proven project management skills with an ability to think creatively • Experience documenting and driving new process integration• Ability to drive root cause analysis and identify corrective actions for escalations • High level of interest in entertainment industry Preferred Qualifications:• Reading and writing proficiency in second language (German, Hindi, Japanese) • Experience using SQL/Intercom and Airtable• Strong technical and analytical aptitude, and some knowledge of statistics• High level attention to detail and advanced organizational skills• Comfortable handling a high volume of work on a daily basis• High moral aptitude • Experience in digital media and knowledge of the publishing industry is a plus

Job DescriptionAvez-vous déjà commandé un produit Amazon et vous êtes-vous déjà demandé comment il vous avait été livré si rapidement et quels types de systèmes et de processus sont utilisés dans les coulisses pour alimenter l'ensemble de l'opération ? Si c'est le cas, ce rôle est fait pour vous. L'équipe : Global transportation services, Speed and Long-term Planning- Les opérations sont au cœur de l'expérience client Amazon. Chaque action que nous entreprenons est au nom de nos clients.- Nous améliorons l'expérience client en optimisant en permanence les mouvements complexes de marchandises entre les fournisseurs et les clients dans toute l'Europe. - Les équipes d'analyse des transports mondiaux sont des centres d'expertise transversaux composés d'ingénieurs, d'analystes, de scientifiques, de responsables de programmes techniques et de développeurs. Nous nous concentrons sur les problèmes, les processus et les décisions les plus complexes d'Amazon. - Nous travaillons avec les centres de distribution, les transports, les développeurs de logiciels, les équipes financières et commerciales du monde entier afin d'améliorer notre infrastructure logistique et nos algorithmes. - l’équipe Speed and Long-term planning est l'une de ces équipes analytiques des transports mondiaux. Nous sommes obsédés par l'idée de repenser notre chaîne d'approvisionnement avancée de bout en bout afin de rendre nos livraisons encore plus rapides. Notre mission globale est simple : nous voulons qu'Amazon soit l'endroit où nos clients peuvent être livrés le jour suivant.ENGLISH Version: Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you. The team: Global transportation services, Speed and Long-term Planning - Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion. - We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe. - Global transportation analytical teams are transversal centers of expertise, composed of engineers, analysts, scientists, technical program managers and developers. We are focused on Amazon most complex problems, processes and decisions. - We work with fulfillment centers, transportation, software developers, finance and retail teams across the world, to improve our logistic infrastructure and algorithms. - Fulfillment acceleration is one of those Global transportation analytical team. We are obsessed by rethinking our advanced end-to-end supply chain to make our deliveries even faster. Our overall mission is simple: we want Amazon to be the place where our customers can be delivered the next-day.Key job responsibilitiesVous serez chargé de diriger les efforts d'analyse des données et de génération d’insights afin de soutenir la stratégie de différenciation de vitesse de livraison en Europe et en Amérique du nord. Maîtriser un périmètre stratégique et hautement complexe tout au long de la chaîne d'approvisionnement, y compris les compromis entre le coût de service, la rapidité de livraison des clients, la sélection, la croissance et la rentabilité à long terme. C'est un rôle pour une personne exceptionnellement talentueuse, pleine d'énergie et de courage, passionnée par l'amélioration concrète pour nos clients et qui souhaite y parvenir en utilisant les données. Analyse des données/Science :- Développer et diriger de manière autonome la conception et l'exécution de métriques avancées et d’analyses root-cause pour informer la stratégie de différenciation de vitesse en Europe et en Amérique du Nord- Transformez les données en insight pour améliorer les systèmes technologiques complexes de la chaîne d'approvisionnement et travaillez avec les équipes partenaires pour donner la priorité à la correction des défauts des systèmes.- Effectuez des contrôles détaillés de la qualité des données, en identifiant et en corrigeant de manière proactive les écarts et les inexactitudes dans les données.- Effectuez des analyses approfondies et des données à l'aide de SQL (> 10 To) afin de découvrir des informations exploitables sur des problèmes connus et inconnus. Fournir des recommandations sur de nouveaux indicateurs ou une nouvelle décision commercialeInnovation et Program/Stakeholder management :- Utilisez et partagez vos insights avec les équipes partenaires pour influencer/élaborer une roadmap sur 3 ans pour accélérer la vitesse de livraison- Pour les opportunités les plus complexes et les plus ambitieuses, lancez rapidement de nouveaux pilotes et établissez une analyse de rentabilisation avec les avantages, les compromis, les obstacles, les risques et les ressources nécessaires- Pour les opportunités algorithmiques, travaillez avec des équipes de développeurs de logiciels et de chercheurs pour intégrer les apprentissages dans les prochains cycles d’innovation- Partager des updates/revues régulières basées sur une approche data-driven avec les directeurs/VPs des différentes équipes partenaires afin de suivre l'avancement de la roadmap. ENGLISH Version:You will be responsible for leading data analysis and insight generation efforts to support speed differentiation strategy across Europe and North America. Navigating highly complex and strategic scope across end-to-end supply chain, including tradeoffs between cost to serve, customer delivery speed, selection, growth and long-term profitability. This is a role for an exceptionally talented person, with high energy and courage, passionate about delivering concrete improvement for our customers, and that want to achieve that using data. Responsibilities in the Network Optimization BIE role include: The role includes 60% analytical activities and 40% of stakeholder/project management.Data Analytics/Science:- Autonomously develop and lead design and execution of advanced metrics, reporting and bridging capabilities to support speed differentiation strategy in Europe and North America- Turn data into actionable business insights to improve complex tech systems in supply chain. and work with partner teams to prioritise fixing system defects.- Perform detailed data quality checks, proactively identifying and fixing data discrepancies and inaccuracies.- Perform deep-dives and data analysis using SQL (>10TB) to uncover actionable insights for known and unknown problems. Provide recommendation on new metrics or business decisionInnovation & Stakeholder/Project management:- Use and share your insights with partner teams, to influence/build a 3 year roadmap of project to accelerate speed of deliveries- For the most complex and ambitious opportunities, quickly launch new pilots, and build scale-up business case with benefits, tradeoffs, bottlenecks, risks and resources required- For the algorithmic opportunities, work with teams of software developers and research scientists to design the next round of software innovation- Lead regular business review with partner teams to monitor the progress of projects in the roadmap. Help into removing bottlenecks- Consolidate progress into crisp and concise data-driven status updates. You will own reporting to Amazon senior leadership (VP-level)We are open to hiring candidates to work out of one of the following locations:Clichy, FRA Basic Qualifications:- Expérience dans l'écriture de requêtes SQL complexes - Expérience en matière de visualisation de données à l'aide de Tableau, Quicksight ou d'outils similaires - Expérience en matière de modélisation de données et de construction d’ETLs- Expérience dans les progiciels d'analyse statistique tels que R, SAS et Matlab - Expérience de l'utilisation de SQL et Python pour extraire et traiter des données d'une base de données ou d’une data warehouse données à des fins de modélisation - Expérience dans l'élaboration et la présentation de recommandations de nouveaux KPIs permettant de mieux comprendre les performances de l'entreprise - Expérience dans l’intéraction avec des directeurs/VPs non techniquesENGLISH Version: - Experience writing complex SQL queries - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with data modeling, warehousing and building ETL pipelines - Experience in Statistical Analysis packages such as R, SAS and Matlab - Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling - Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business - Experience managing senior stakeholders Preferred Qualifications:- Expérience avec les services AWS telles que EC2, DynamoDB, S3 et Redshift - Expérience de le data mining, ETLs, etc. et de l'utilisation de bases de données dans un environnement professionnel comportant des ensembles de données complexes à grande échelle - Master en BI, finance, ingénierie, statistiques, informatique, mathématiques, finance ou domaine quantitatif équivalent - Une formation ou un intérêt fort en d'entrepreneuriat est un plusENGLISH Version: - Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift - Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets - Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field - Entrepreneurship background or interest is a plusAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Job DescriptionThe Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.We are open to hiring candidates to work out of one of the following locations:Stone Mountain, GA, USA Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeepingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAt Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programmes for our customers. You’ll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.Key job responsibilitiesLaunch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverablesUse data to understand operational challenges and create continuous improvement initiativesWork with a variety of other Amazon departments to identify and leverage best practicesWithin a programme environment, lead a multidisciplinary team in overcoming challenges and drive progressManage stakeholders and internal processes, and define standardsKey job responsibilitiesLaunch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverablesUse data to understand operational challenges and create continuous improvement initiativesWork with a variety of other Amazon departments to identify and leverage best practicesWithin a programme environment, lead a multidisciplinary team in overcoming challenges and drive progressManage stakeholders and internal processes, and define standardsA day in the lifeAs a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.About the teamAmazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainablyWe are open to hiring candidates to work out of one of the following locations:London, GBR Basic Qualifications:- A degree- Advanced knowledge of Excel (Pivot Tables, VLookUps)- Knowledge of SQL- Experience working cross functionally with tech and non-tech teams Preferred Qualifications:- Experience defining program requirements and using data and metrics to determine improvements- Experience in program or project management- Experience implementing repeatable processes and driving automation or standardization- Experience defining and executing program requirementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Job DescriptionSellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.As a Principal Product Manager Technical on the Inventory products team you will deliver inventory planning services to FBA Sellers through both Amazon Seller Central, the portal for Seller services, and APIs that integrate into Seller workflows and systems. These services include guiding Sellers on their most critical inventory decisions such as when to restock, advertise, markdown, or launch value recovery. In this role you will be the end-to-end owner of building a world-class experience for our Sellers and influencing policies to drive engagement and adoption and improving FBA north star seller metric: the Inventory Performance Index. You will work with partners in UX design, data science & analytics, and engineering to build the solution and then engage with marketing and PR for the Seller outreach and launches. Key job responsibilitiesOwn the strategic product road map for Inventory Performance Index, including integration into future services, like Supply Chain by Amazon. Own seller experience with Inventory Performance Index WW, including in existing stores, international emerging stores and new store launches. Own roadmap for continuous improvement and process to incorporate seller feedback, testing seller impact and measuring outcomes of the changesWork directly with Science and Tech teams to translate the business requirements into model updates and functional designsWe are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Sunnyvale, CA, USA Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- 6+ years of product or program management, product marketing, business development or technology experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionProcurement Shuttle Transportation Manager belongs to a new and entrepreneurial organization within Procurement operation in MX, by creating an strategic and dynamic robust organization for operations on our Delivery stations to support our associates mobility (Urban mobility) on an exciting and challenging role which is crucial for our operation and ensuring a secure, profitable and timely arrival of our people across to run our package delivery process.#AmazonMexicoKey job responsibilities•Lead the procurement process for transportation of employees (associated) and shuttle services for all our Delivery stations across Mexico. *Develop, reinforce and monitor our KPIs + creating new ones.*Negotiation and project leadership. *Manage a team of 1 directs and multiple indirect teams.*Report to the LT (Operations and Procurement) the status on a Weekly & Monthly basis.*Vendor evaluation and align our current vendor base into our strategic organization goals.* Create a Dashboard of service and track KPIs and monitor performance of vendor performance.* Support the digitalization and system implementatio on its regions of managementA day in the life1) Daily monitoring on the performance KPI of all sites asigned.2) Improvement opportunities related to services.3) Attend critical escalations + Action plan or task force as needed.4) Networking with key stakeholders, functions and suppliers to collaborate into the best value added improvements needed for the operation5) identify weak and vulnerabilities on our internal operative process and flag any potential risk.6) Maintain the managed team a coverage 24/7 for the shifts + team on the service to avoid disruption.7) Business Continuity process to maintain operation in case of contingencies.About the teamOur Procurement team is a new organization being strongly customer centric-focused by living a transformational environment needed to meet our leadership principles by working hard, having fun and making history.We are open to hiring candidates to work out of one of the following locations:Guadalupe, NLE, MEX Basic Qualifications:- 1+ years of employee and performance management experience- +5 yrs of experience on transportation and logistics Preferred Qualifications:- Experience in procurement- Bachelor's degree

Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Possess a thorough understanding of local/regional/domestic regulations and company policy - Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates - Establishes high quality relationships with both site and regional leadership - Measure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s - Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends. We are open to hiring candidates to work out of one of the following locations:Uxbridge, MA, USA Basic Qualifications:- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment Preferred Qualifications:- Distribution Center or Manufacturing EHS experience with mix of exempt and non-exempt employees at a site of at least 250 people- Master’s degree- Experience implementing lean principles and process improvement in an operational environment.- Experience in a fast paced, dynamic organization- Certified Safety Professional- Excellent written and verbal communication skills, including comfort interfacing with site leaders.- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving abilityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAre you an innovative leader that wants to manage the design and deployment of innovative solutions into our world-class existing fulfillment centers and logistics systems? Do you want to take ownership of solving the industry’s most complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high speed manufacturing appeal to you? If you’re looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you! Amazon is searching for an innovative and solutions-oriented Technical Program Manager who is able to collaborate effectively with internal and external technical teams and be responsible for the design, development and deployment of our material handling and storage systems across multiple building types. The role primarily focuses on the Technical Program Management of integrating systems capable of intelligently controlling flow based on demand, self-diagnosing issues, and automatically alerting users of equipment or operational risk within Customer Fulfillment.In this role you will be responsible for working with internal customers to define highly ambiguous problem statements, influencing entire network priorities, writing technical specifications, generating multiyear budgets, driving project schedules from design to release, and managing multiple large, high visibility programs simultaneously through the project lifecycle. This person will possess a strong engineering and program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current MHE technologies and storage solutions. You must be able to thrive and succeed in an innovative environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done.Come help us make history!Key job responsibilities• This person will manage multiple large, highly complex programs, solely responsible for driving them through the develop and deployment lifecycle. • You deeply understand the business and technical requirements of the engineering change being evaluated to drive the right conclusions• You are expected to have fluency in systems level architecture, critique and debate tech design, judge technical viability of the product/solution and tailor communication for tech and non-tech stakeholders.• Work with the Operations Leadership team to manage the networks strategy and project priority to ensure resources are always focused on the most impactful projects• Define program/project scope and technical/business requirements, and relay that to the design engineering team concisely to allow for efficient transfer of knowledge• Evaluate solutions effectively and make decisions that balance business value and technology risk• Help your customers and the engineering teams make appropriate trade-offs by considering the larger picture (e.g., business goals, throughput expectations, quality requirements, efficiency, maintainability, operability)• Identify standards and drive consistent application of engineering changes across North America • Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders • Communicate and present program status to VPs of Engineering and Operations• Data mine and transform raw thoughts into clear technical documentation • Ability to travel up to 50% to interact with internal and external business and technical leadersA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!We are open to hiring candidates to work out of one of the following locations:Virtual Location - USA Basic Qualifications:- • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or other STEM field; or 5+ years relevant Amazon experience.- • 8+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer or related occupation- • Experience must involve management of engineering design projects- • Experience with MHE and packaging lines or process design based on Lean Manufacturing techniques- • Superior communication skills, including the proven ability to effectively manage, influence, negotiate, and communicate with external business partners and internal teams to meet organizational capacity needs- • Experience with Microsoft Office products: Excel, Project and Outlook.- • Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) Preferred Qualifications:- • Master’s degree in Engineering, Operations, Business Administration, or a related STEM field.- • Operations Management/FC experience- • Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers- • General knowledge of FC operations- • Capital project management skills.- • Design-in-Safety experience- • Directly managed and responsible for large automation project budgets- • 3+ years of experience with material handling elements such as high-speed sortation, multiple conveyor subsystems, package lines and/or robotic work cellsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAre you passionate about e-Commerce, keen to get to know Amazon’s Commercial Finance organization, and gain deep insight into the financial systems, processes, and want to learn all about it? Do you want to take on responsibility early in your career and oversee projects independently? Then become part of Amazon and write history with us! We are looking for highly motivated, analytically-minded graduates ready to join our Amazon Graduate E-Commerce Trainee Program with focus on Commercial Finance in Munich starting in October 2024!As an Amazon Graduate E-Commerce Trainee, a wide variety of challenging opportunities are waiting for you in the E-Commerce world of Vendor Management (Retail). During the 24-month trainee program, you will be supported by senior leaders, experts and mentors who will help you gain practical experience in a dynamic, international environment from day one through on-the-job training. In rotations of several months to other teams, you will get to know a wide variety of Amazon divisions. You and your manager will customize your rotations based on your skill-set and development goals. In each rotation you will be actively involved in strategic projects to improve the customer experience at Amazon. At the end of the trainee program you will be ready to take on a position in our Vendor or Partner Management teams.Key job responsibilitiesAbout the Program- Start: October 2024- Duration: 24 months, four rotations- Location: Munich- Two Paths Available: Vendor Management (Retail)- Mandatory rotation: 6-months Commercial Finance- Rotation opportunities in various additional areas: Advertising, Marketing, Supply Chain Management, Finance, Prime Management, Amazon Business, Amazon Fresh, etc.- Collaborate and lead projects as a part of an international team- True ownership and responsibility from Day 1: You will own your business unit and project to enhance process efficiencies in your department- Mentoring and a variety of training opportunities- Exceptional career opportunities after the program in a global network: You will own the decision about your next career step within the global Amazon network.Vendor Management (Retail) Focus:In the area of Vendor Management, you are an entrepreneur within the company and responsible for the relationship with our strategic suppliers or entire product categories.- Connect with new suppliers, negotiate conditions, make business decisions and develop marketing strategies- Work together with international teams from Product Management, Supply Chain Management, Marketing and Finance to continuously improve the customer experience in your product category- Learn all relevant processes of our Retail businessWe are open to hiring candidates to work out of one of the following locations:Munich, BY, DEU Basic Qualifications:- Master‘s degree in Business Administration (ideally with a focus on Sales, Purchasing or Logistics), Business Informatics, Finance, Economics or a similar degree required- Minimum two internships completed (ideally in the areas of E-Commerce, Consulting, Sales or Logistics) - Experience in an international environment (ideally through a semester or internship abroad)- Fluent written and verbal communication in English is a mandatory requirement - Experience working with Excel (vlookup, index-match, pivot tables, etc.) Preferred Qualifications:- Excellent communication skills with ability to advise internal and external contacts- SQL, PowerBI, VBA- Quickly grasp and enjoy working with numbers and data- Ability to think analytically and strategically- Outstanding analytical skills and problem solving- Fluent written and verbal communication in English and GermanAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d

Job DescriptionAre you passionate about driving change and delivering results? Our Customer Fulfillment network is renowned for being world-class, delivering packages to customers across the world. Our Finance teams don’t just manage our books; they help drive the company forward by partnering closely with cross-functional teams to support the growth of this rapidly expanding network; driving controllership, innovation, productivity, and cost-effective operations across the network in a fast paced environment.Amazon seeks a Senior Financial Analyst to join the Financial Planning and Analysis (FP&A) team to drive business insights and develop metrics that support business growth. Supporting customer and business insights, you will be responsible for data modeling, QuickSight migration, ad-hoc reporting, and long term analytical and statistical projects. You will support cross-functional stakeholders and work with multiple sources and a wide range of data technologies / sources (e.g. PowerBI, Quicksight, SQL etc.).The ideal candidate will have extensive experience with development of metrics and business analytics, and have the aptitude to incorporate new approaches and methodologies, and a strong understanding of Data Warehouse (DW) concepts, while dealing with ambiguity. Excellent business and communication skills are a must to develop and define key business questions and to build data sets that answer those questions. You should be able to work with stakeholders to understand business requirements and implement reporting solutions.Key job responsibilities• Create mechanisms for non-technical stakeholders to self-serve data• Look for opportunities to simplify and automate redundant processes• Facilitate the intake of requests from the field to help improve reporting options & operational support• Rationalize existing reporting that has been built and creating additional reports that should be maintained centrally• Accurately capture and translate the requirements of the stakeholders (Operations, Field Finance, etc.) into technical requests to the partner tech teams• Have ability to independently influence and drive outputs, meet deadlines, and set clear expectations and roadmaps.• Understand how data flows through our financial platforms and know the right data to use for analysis, and establish a source of truth to support field operations• Be self-driven, and show ability to deliver on ambiguous projects with incomplete or dirty data• An ability and interest in working in a fast-paced and rapidly-changing environment• Take part in hiring, developing, and mentoring activities while you seek value, and leverage diverse perspectives• Contribute to work life harmony by becoming a positive, collaborative, and effective influencer to new team members as an indicator of operations excellenceWe are open to hiring candidates to work out of one of the following locations:Toronto, ON, CAN Basic Qualifications:- Bachelor's degree in finance, accounting or related field, or Bachelor's degree- 3+ years of finance or a related analytical field experience Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience in creating process improvements with automation and analysis- Experience with advanced use of SQL for data mining and business intelligence- Strong ability to create reporting solutions in QuickSightAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

Job DescriptionThe Amazon Devices team designs high-profile consumer electronics, including the best-selling Amazon Echo, FireTV, Fire Tablets, Kindle, and Astro family of products. We are looking for a motivated individual contributor with a solid background in video processing and picture quality algorithm development and experience with implementing these algorithms in silicon. Ideal candidate will have great communication skills and the passion to collaborate with a cross-functional team to drive picture quality and system architecture for our FireTV and Echo Show products.Key job responsibilitiesAs a Senior Picture Quality (PQ) Architect, you will be responsible for defining the picture quality for display-first consumer products such as TVs, Echo Show, and streaming media player devices, as well as a range of new concepts not yet announced. You will serve as the lead technical point of contact that the product management and business teams rely on to interpret and clarify the product concept's desired user experience and requirements on picture quality. You will define the picture quality taste for each product and work closely with the PQ tuning team to deliver the differentiated and novel picture quality for products. In the process of architecture definition, you will need to conduct a comprehensive analysis of both in-house and third-party solutions related to specific PQ features and propose PQ algorithm development plans to improve existing or new PQ features. You will have solid hands-on background to develop desired algorithms in collaboration with SW and RTL developers for implementation. You will drive key design decisions such as right blend of PQ features to supports a set of use cases for a specific product, and document the proposals and decisions in a PQ architecture specification document that will provide relevant design guidance for the engineering and PQ tuning team.Besides direct product PQ architecture tasks, you will track market trends and standards in domain of multimedia pipelines, video processing, display processing, and interface directly with silicon and IP vendors, and define roadmaps for the whole organization on the next generation video picture quality IPs and standards. You will serve as a direct contact for senior leadership for this technology domain and regularly present the roadmap updates to executives. You will dive deep into video pipelines and interfaces, define specs for the next-gen silicon platforms and work with our silicon vendors to implement them. You will work on concepts that may have an existing reference architecture as well as emerging product ideas that do not have any precedence. As the product is developed from initial concept, prototype development, validation to production you stay engaged as the system technical lead to ensure the product requirements are being met. Throughout this process you work closely with multi-disciplinary groups including Program Managers, Software Developers, Silicon and IP architects and designers, ML Scientists, etc.A day in the life• Gather business and functional product requirements on Picture Quality for TV product from external/internal customers, and translate these requirements into technical specifications • Perform Picture Quality analysis, through proof of concepts on existing platform or new platform.• Define and develop PQ algorithms that will leverage and distinguish the PQ of Amazon’s products• Present architecture tradeoffs and recommendations to senior management (VP level)• Collaborate with cross-functional teams to develop and implement PQ algorithms • Drive technology roadmaps in video and display SoC technologies to foster innovation and meet the needs of the long-term product roadmap.• Provide design and validation reviews for other engineers, including feedback on architecture and design issues, as well as integration, performance and scalability.• Work closely with silicon and IP suppliers and influence their roadmaps to meet Amazon Lab126 needs.About the teamThe system architecture team is responsible for architecting Amazon Lab126 products including Echo, Fire Tablets, FireTV, Kindle eReaders, Hearables, Wearables, and IoT products. The team also owns the chipset and IP technology roadmaps and drives strategies that enable reuse and scale across Amazon devices. The team is comprised of architects with varied hardware and software backgrounds. We are always on the lookout for capable architects who can raise the bar and add technical expertise and depth to drive architectures for next-gen devices and emerging concepts.Come and be a part of the system architecture team in Lab126 Hardware Architecture and technology! Employees who have experience with consumer electronics devices and multimedia pipelines, video and image signal processing, PQ algorithm development, or similar and would like to contribute at the architecture level to the exciting Lab126 roadmap are encouraged to apply.We are open to hiring candidates to work out of one of the following locations:Sunnyvale, CA, USA Basic Qualifications:• Bachelor degree in Electrical/Electronic Engineering, Computer Science or related field• 5+ years of industry experience in domain of video/display processing, PQ processing & customization with proven documents (papers and U.S. patents)• Strong communication skills & ability to clearly document and present technical design• Experience with Video codecs, video algorithm development, display pipelines and/or multimedia IPs and architectures• Experience with algorithm development and programming in MATLAB, C, C++ and python. Preferred Qualifications:• Picture Quality expert in defining the right combination of TV PQ feature for various use cases • 8+ years of experience developing TV processing algorithms (contrast/detail/color enhancement, image interpolation, various video denoising, deblurring, super-resolution, color correction, compression artifacts reduction, super resolution, frame rate conversion, etc.) including 3+ years of practical experiences with HDR10/10+/HLG video processing• Experience using objective methods for picture quality assessment• Familiarity with AI/ML based approaches to TV processing and compression, super resolution, etc. is preferred • Experience architecting multimedia systems with display, graphics and video codecs features• Familiarity with heterogenous SoC architecturesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAmazon seeks a Supply Chain Manager that combines collaborative and analytical skills with a passion for problem solving on behalf of our customers. In this role you will contribute as part of a Network Planning team in our EU headquarters to help deliver customer packages faster, more reliably, and at a lower cost. You would be a great fit for this role if you enjoy and excel at:Key job responsibilities - Autonomously coming up with and quickly implementing innovative and disruptive ideas - Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers - Collaborating with a broad set of stakeholders and working with diverse and dynamic teams across Europe - Solving analytical problems and drawing conclusions from large complex data setsA day in the lifeBeing a Supply Chain Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects. As a Supply Chain Manager, you’ll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. You could spend one day helping to define our supply chain and operating models and the next assisting with a site’s resource plan for a busy period. Having so much variety in your role means you’ll be able to learn something new every day. About the teamStrategic Integrated Network Planning (SINP) manages the end-to-end long-term planning from Amazon Transportation Services (ATS) perspective, the long- to mid-term planning of new businesses and programs such as Ship with Amazon (SWA), Amazon Freight (AF), AMXL, Warehouse transfers (WHT), Customer returns (C-ret), AMZL undeliverables (Back to FC, B2FC), Box-level placement (BLP), etc. Additionally, the SINP manages the scope of ATS network expansion into new EU countries and long-term planning of middle mile transportation modalities alternative to ground - Air, Sea, Rail.We are open to hiring candidates to work out of one of the following locations:Luxembourg, LUX Basic Qualifications:- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience in program or project management- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Preferred Qualifications:- Knowledge of SQL- Experience in supply chainAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Job DescriptionWant to help build the future of music and audio entertainment?Imagine being part of an agile team, where your ideas have the potential to reach millions. Envision working within a startup atmosphere, while being able to leverage the resources of a Fortune 500 company. Picture working on bleeding-edge consumer applications, where every team member is a critical voice in the decision-making process. Welcome to Amazon Music.Amazon Music builds new experiences for Amazon Music listeners. We help our customers discover up-and-coming creators, while also having access to their favorite music and podcasts. We build systems that are distributed around the world, spanning our music apps, web player, and voice-forward experiences on mobile and Amazon Echo devices, powered by Alexa. Amazon Music products support our mission of delivering audio entertainment in new and exciting ways that listeners love.Amazon Music’s Trust and Safety team is looking for RiskOps Specialists to moderate Trust and Safety issues for emerging audio products. You will work with a cross-functional team that includes Product, PR, Engineering and executive leadership. This role will own all moderation decisions and drive expedient resolution for critical issues. The successful candidate will be expected to have high judgment and enjoy working in an ambiguous space. This person will evaluate user complaints with regards to violations which includes but are not limited to subjects such as copyright violations, hate speech, harassment. They will drive root cause analysis (RCA) for critical issues and Leverage technology and innovation to bring continuous improvement to the operational processes. They will effectively prioritize work time to ensure productivity and satisfy team standards for time spent in order to consistently achieve service levels.This person will be be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail. The ideal candidate will be metrics-driven with strong ownership and focus, with ability to prioritize effectively, and communicate clearly and persuasively. They will assist in creating and redefining Standard Operational Procedures (SOP). The right candidate will be willing to review and evaluate content that may be considered religiously sensitive, politically extreme or otherwise controversial or offensive. They will serve as a role model by displaying a positive work ethic, strong interpersonal skills, adherence to company policies and a commitment to excellent customer service.Come make history, as we launch new projects for millions of listeners.We are open to hiring candidates to work out of one of the following locations:Heredia, H, CRI Basic Qualifications:• English level C1 or equivalent• University level Bachelor’s Degree or 5+ years of Trust and Safety or Executive Customer Service experience• Minimum 2 years of process experience in risk management, entertainment, customer service or similar production environment• 3+ years professional experience with MS Excel• Highly experienced in trend and data analysis skills (using excel and similar software), with an ability to notice patterns in data to drive decision making• Experience in owning process improvement while being highly analytical and utilizing problem solving skills to simplify• Proven project management skills with an ability to think creatively • Experience documenting and driving new process integration• Ability to drive root cause analysis and identify corrective actions for escalations • High level of interest in entertainment industry Preferred Qualifications:• Reading and writing proficiency in second language (German, Hindi, Japanese) • Experience using SQL/Intercom and Airtable• Strong technical and analytical aptitude, and some knowledge of statistics• High level attention to detail and advanced organizational skills• Comfortable handling a high volume of work on a daily basis• High moral aptitude • Experience in digital media and knowledge of the publishing industry is a plus

Job DescriptionAmazon is looking for world class Principal Applied Scientist to join its AWS Fundamental Research Team working within a variety of machine learning disciplines. This group is entrusted with developing core machine learning solutions for AWS services. At the AWS Fundamental Research Team you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and explore conceptually large scale ML solutions. You will interact closely with our customers and with the academic community. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists.AWS Fundamental Research is part of AWS Utility Computing (UC)Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices.Key job responsibilitiesAs an Principal Applied Scientist, you will take on challenging and ambiguous customer problems, distill customer requirements, and then deliver solutions that either leverage existing academic and medical research or utilize your own out-of-the-box but pragmatic thinking.In addition to coming up with novel solutions and prototypes, you will directly contribute to its implementation.A successful candidate has excellent technical depth, scientific vision, great implementation skills, and a drive to achieve results in a collaborative team environment. You should enjoy the process of solving real-world, open-ended problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a fearless disruptor, prolific innovator, and a reputed problem solver—someone who truly enables machine learning and statistics to truly impact the lives and health of millions of customers.You mentor and help develop a team of Applied Scientists and SDEs and work with key leaders to guide this top talent to push the boundary of science and next generation of product. They will lead the technical implementation of our evidence-based retrieval sub-system that ingests, indexes and retrieves relevant data in different forms and from multiple sources given the customer question and context.We are open to hiring candidates to work out of one of the following locations:Pasadena, CA, USA | Santa Clara, CA, USA Basic Qualifications:• Ph.D. degree in Statistics, Computer Science, Applied Math, or a related field with publications in refereed academic journals • 7+ years of hands-on experience in solving difficult machine learning problems • Expert at more than one major programming languages (C++, Java, or similar) and at least one scripting language (Perl, Python, or similar) • Demonstrated ability to serve as a technical lead • Excellent writing skills for presenting business cases and scientific models with rigorous analyses that support results/conclusions to influence important decisions. • Strong fundamentals in problem solving, algorithm design and complexity analysis • Proven track in leading, mentoring, and growing teams of scientists Preferred Qualifications:Deep technical knowledge of machine learning and statistical methodologies • Experience with deep learning toolkits and frameworks • Solid software development experience • Algorithm and model development experience for large-scale applications • Experience with defining research and development practices in an applied environment Excellent communication skills, both written and oral, with technical and business people. • Professional traits, that are not unique to this position but are necessary for Amazon leaders, including exhibiting excellent judgment; maintaining relentlessly high standards; thinking strategically while staying on top of tactical execution; expecting innovation from collaborators; thinking big; having convictions; being results oriented; and inspiring passion in others about learning, research, and implementation Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,100/year in our lowest geographic market up to $309,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Artificial Intelligence and Machine Learning background, and sales skills necessary to help companies transform their industries by positioning Amazon Web Services (AWS) as the Generative AI service provider of choice? Do you love building new strategic and data-driven businesses? Do you want to join Generative AI Specialty sales organization, one of the fastest-growing organization within AWS? Join the US AWS Global Sales organization as a Generative AI and Machine Learning Specialist Seller!As a Generative AI Sales Specialist, you will be at the forefront of driving adoption and revenue growth for AWS's cutting-edge Generative AI services. Your role will involve identifying high-value customer opportunities within a specific territory and engaging with AWS customers to understand their needs and align them with AWS Generative AI solutions. You will leverage your consultative expertise to become a trusted advisor, guiding customers in embedding and deploying AWS Generative AI solutions to unlock new value streams and solve key business problems using powerful AI capabilities. With a passion for developing high-potential opportunities and executing effective strategies, you will own the full-cycle sales engagement plan, from identifying qualified leads to realizing revenue. You will understand a customer’s business initiatives, help craft account plan to achieve those initiatives, identify and drive opportunity win plans to enabling those business initiatives, and ensure successful launch to realize both customer vision and AWS revenue. You will earn trust with Line of Business, Data Science, and IT personas. You will understand detailed business drivers in your forecast, and intentionally work the best opportunities that maximize your ability to hit revenue goals.You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with customers. By driving the adoption of cutting-edge Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS’ Gen AI strategy and the services we offer to accelerate these workloads. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which services to evaluate for their use-cases. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-level, with the detailed “how” being provided by solution architects. Key job responsibilities- Accelerate customer adoption by defining and implementing tech domain specific GTM strategies within your assigned accounts and technology domain. Your strategies will leverage AWS Sales and our partner ecosystem.- Ideate with Line of Business and C-suite leaders, building trust with your deep technical expertise, and following through to help solve their most compelling business problems.- Act as the front line within your accounts for all specialist customer engagement in your tech domain.- Create & articulate compelling value propositions that address specific needs of your customers. - Build and innovate: Co-Develop GTM motions on new product launches and work with product teams on the creation of innovative new services.- Partner with the world’s biggest system integrators to deliver on customer projects.- Spearhead market expansion by pinpointing new customer segments and Gen AI use cases - Collaborate cross-functionally to continuously strengthen AWS's Gen AI value proposition- Gather voice-of-customer insights to inform product roadmaps and enhance the customer experience- Drives conversations to build credibility and earn trust with the account teams and customers.- Drive sales efforts spanning multiple lines of business with decision-making authority and budget ownership.- Engage systems integrators and closely collaborate with AWS partners to deliver maximum customer value- Develop and deliver compelling ROI to drive adoption of AWS Gen AI solutionsA day in the lifeYou’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1".About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the jobdescription, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, orincludes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which iswhy we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusionthat empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversationson Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Chicago, IL, USA Basic Qualifications:- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 5+ years of business development, partner development, sales or alliances management experience Preferred Qualifications:- - Experience developing detailed go to market plans- - Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business- - Experience identifying, developing, negotiating, and closing large-scale technology deals- - Experience in direct sales or business development in software, cloud or SaaS markets selling to C-level executives- - Experience in engineering, computer science, or MISAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Artificial Intelligence and Machine Learning background, and sales skills necessary to help companies transform their industries by positioning Amazon Web Services (AWS) as the Generative AI service provider of choice? Do you love building new strategic and data-driven businesses? Do you want to join Generative AI Specialty sales organization, one of the fastest-growing organization within AWS? Join the US AWS Global Sales organization as a Generative AI and Machine Learning Specialist Seller!As a Generative AI Sales Specialist, you will be at the forefront of driving adoption and revenue growth for AWS's cutting-edge Generative AI services. Your role will involve identifying high-value customer opportunities within a specific territory and engaging with AWS customers to understand their needs and align them with AWS Generative AI solutions. You will leverage your consultative expertise to become a trusted advisor, guiding customers in embedding and deploying AWS Generative AI solutions to unlock new value streams and solve key business problems using powerful AI capabilities. With a passion for developing high-potential opportunities and executing effective strategies, you will own the full-cycle sales engagement plan, from identifying qualified leads to realizing revenue. You will understand a customer’s business initiatives, help craft account plan to achieve those initiatives, identify and drive opportunity win plans to enabling those business initiatives, and ensure successful launch to realize both customer vision and AWS revenue. You will earn trust with Line of Business, Data Science, and IT personas. You will understand detailed business drivers in your forecast, and intentionally work the best opportunities that maximize your ability to hit revenue goals.You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with customers. By driving the adoption of cutting-edge Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS’ Gen AI strategy and the services we offer to accelerate these workloads. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which services to evaluate for their use-cases. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-level, with the detailed “how” being provided by solution architects. Key job responsibilities- Accelerate customer adoption by defining and implementing tech domain specific GTM strategies within your assigned accounts and technology domain. Your strategies will leverage AWS Sales and our partner ecosystem.- Ideate with Line of Business and C-suite leaders, building trust with your deep technical expertise, and following through to help solve their most compelling business problems.- Act as the front line within your accounts for all specialist customer engagement in your tech domain.- Create & articulate compelling value propositions that address specific needs of your customers. - Build and innovate: Co-Develop GTM motions on new product launches and work with product teams on the creation of innovative new services.- Partner with the world’s biggest system integrators to deliver on customer projects.- Spearhead market expansion by pinpointing new customer segments and Gen AI use cases - Collaborate cross-functionally to continuously strengthen AWS's Gen AI value proposition- Gather voice-of-customer insights to inform product roadmaps and enhance the customer experience- Drives conversations to build credibility and earn trust with the account teams and customers.- Drive sales efforts spanning multiple lines of business with decision-making authority and budget ownership.- Engage systems integrators and closely collaborate with AWS partners to deliver maximum customer value- Develop and deliver compelling ROI to drive adoption of AWS Gen AI solutionsA day in the lifeYou’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1".About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the jobdescription, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, orincludes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneeredcloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which iswhy we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusionthat empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversationson Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA Basic Qualifications:- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 5+ years of business development, partner development, sales or alliances management experience Preferred Qualifications:- 5+ years of building profitable partner ecosystems experience- Experience developing detailed go to market plans- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business- Experience identifying, developing, negotiating, and closing large-scale technology deals- Experience in direct sales or business development in software, cloud or SaaS markets selling to C-level executives- Experience in engineering, computer science, or MISAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,300/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAre you interested in advancing Conversational Search and Content Discovery capabilities on Alexa devices worldwide? Are you interested in building engineering solutions that harness the power of Large Language Models (LLMs)? Do you feel excited about shaping the future of audio experience on intelligent AI assistant Alexa? If your answer is yes to any of those, please come join the Alexa Audio Conversational Search and Content Discovery team!Alexa Audio is responsible for bringing the audio experience to the Alexa devices worldwide from various providers like Amazon Music, Spotify, Pandora, Sirius XM, Apple Music, Audible and others. Alexa Audio comprises of Music, Radio, Podcast, and Audio Books content. We are innovating and changing the way our customers interact with media on Alexa powered Echo devices and Smart TVs!In this role, you will design new and rebuild existing solutions for the fast growing scale of the next generation of Alexa. You will have the opportunity to work with Scientists, Engineers, Product Managers, and Program Managers across various partners teams in Speech Recognition, AGI, Devices, and UX. You will build and maintain Tier-1 services to handle millions of requests per day. You will develop sustainable search solutions to serve high-performance search results to millions of Alexa customers.You will not only go through full software development cycle but also, more importantly drive appropriate technology choices for the business, lead the way for continuous innovation, and shape the future of Alexa Audio search and recommendations.Key job responsibilities* Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and build innovative products and services in a large distributed computing environment* Build distributed systems that are scalable, fault-tolerant, low cost, and easy to manage/use* Ability to design and code the right solutions starting with broadly defined problems.* Define and achieve performance metrics, and instill the operational practices needed to sustain them * On-call rotation to support the services we owned* Mentor more junior team members in their career growthAbout the teamWe're a long-standing diverse team who pride ourselves in working together to leverage each person's unique skills and talents. Our goal is to provide better Alexa Audio experience to our customers while also maintaining creative working atmosphere.We're agile with a healthy work ethic, deliver features our friends and family love and strike a good balance with work-life harmony. We are open to hiring candidates to work out of one of the following locations:Sunnyvale, CA, USA Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.