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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Opportunity Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Customer 360 Platform. The Data Cloud Solution Engineer a best-in-class technical trusted advisor with deep subject matter expertise in Data Cloud, the flagship innovation and hyperscale data platform built natively into Salesforce. The SE’s abilities will be a unique combination of executive-level presence combined with full-stack technical skills that ensure Data Cloud delivers value to customers integrated with sophisticated customer data architectures. This technical talent with a rare combination of skills will drive execution excellence in support of sellers and leadership across the territory. In-depth knowledge of modern cloud data platforms like Snowflake, GBQ, and Databricks, as well as data analytics tools like Tableau, will be instrumental in crafting solutions that integrate elegantly to drive customer success. Your Impact Arrange and conduct in-person & web-based meetings to drive the entire opportunity lifecycle from technical discovery to technical close. Co-create technical close strategy with Account Executives that aligns to customer objectives. Collaborate strategically with the Sales Team across the customer base and the sales organization to prioritize and develop Industry-specific use cases grounded in consistent architectures that have proven repeatability with customers. Implement programs to efficiently scale technical evaluation of Salesforce Data Cloud across the Industry/Territory. Leverage profound understanding of modern cloud data platforms and data analytics tools to drive Data Cloud ACV. Collaborate with Salesforce product teams to deeply understand Salesforce solutions and roadmap, and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback. Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams. Partner with Product Marketing to advise on messaging and sales plays across all of Salesforce. Deliver the overall Salesforce point-of-view for data strategy aligned to industry-specific use cases. Gifted storyteller able to engage diverse audiences from C-level executives to data architects. Delight customers at Salesforce events including Dreamforce, Tableau Conference, and Salesforce World Tours. Have a passion for operational excellence that drives scalable ACV growth and customer success. Qualifications You have demonstrated consistently increasing levels of responsibility and spheres of influence that include: 7+ years of experience in customer-facing solutioning for Data, Analytics, AI and CRM. BS degree in a quantitative field (e.g. Computer Science, Engineering, Data Science); An advanced degree (MS, PhD) preferred Full-stack technical qualifications (CRM, Data Architecture, AI/ML) combined with experience owning technical relationships with C-Level executives. Experience integrating complex data architectures to drive business value for customers. Hands-on expertise in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks). Deep technical knowledge of the Salesforce platform (Salesforce Admin and Advanced Admin level). Skilled at guiding impactful discovery conversations to unveil nuanced client needs and objectives. Experience driving customer success in large, complex selling organizations. Consistent recognition/awards for sales and customer success. Knowledge of industry-specific use cases, data architectures, and integration patterns. Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organizations. Technical Abilities As a deep domain expert, you will have a rare set of technical proficiencies, including: Data Architecture & Tools: modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), data modeling AI: Python/R, data wrangling, machine learning Salesforce Smart: Salesforce Admin-level certification(s), hands-on experience with Salesforce Cloud(s) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Colorado-based roles, the base salary hiring range for this position is $83,440 to $198,730.For Washington-based roles, the base salary hiring range for this position is $83,440 to $218,610.For California-based roles, the base salary hiring range for this position is $91,770 to $218,610. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack’s mission is to make working life simpler, more pleasant, and more productive. The Platform org is at the heart of this mission by evolving Slack from more than a place where you just message your coworkers to a place where you get work done. Today thousands of companies automate everyday tasks and complex business processes in Slack — but the journey is only just getting started. We are working to make it possible for anyone to automate work in Slack leaning into what Slack does well with an easy to use, consumer-grade experience for automation. We are seeking a Director of Product to join our team and help shape the future of how people automate work in Slack. You will build a roadmap, drive a cross functional team, and help us define an innovative, consumer-grade experience for automation. You will translate complex problems into polished user experiences in Slack that our customers love. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? What you will be doing Develop the product vision, strategy, and roadmap for how everyday users automate work in Slack. Implement at a fast pace with a focus on customer value, adoption and user satisfaction and delight. Partner with design and engineering teams to ship well-crafted products in a highly iterative delivery approach. Demonstrate passion about the business impact of your work and work collaboratively with partners from finance to go-to-market teams. What you should have 8-10+ years of Product Management experience shipping simple, elegant consumer products at large scale. Strong focus on design and user experience. Passion about Slack and the problems we’re solving. Impact focus and a consistent history of delivering measurable results for both users and the business. Ability to think big and small to build incremental features and prototypes in service of a larger vision. You are as comfortable working in paper-prototypes as you are building out scalable features for demanding enterprise clients and know when to do which. Comfort and skill at presenting to and gaining traction with audiences of all sizes — from executive meetings with our CEO and customer syncs to company all-hands and external events. A self-motivated teammate with the ability to work in fast-paced environments with minimal oversight. Product sense and craftsmanship. You will own important product interactions with every Slack customer and should show the attention to detail this responsibility deserves. Natural leadership. You know how to influence people to get things done across any job function. People love working with you. You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $193,200 to $305,600.For Colorado-based roles, the base salary hiring range for this position is $175,600 to $254,700.For Washington-based roles, the base salary hiring range for this position is $175,600 to $280,200.For California-based roles, the base salary hiring range for this position is $193,200 to $305,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Business Development Associate role is Salesforce.com’s graduate programme within our Sales Development organisation. To keep up with our extensive growth, we are looking for ambitious graduates who would like to begin their career journey within sales. At Salesforce, you will have the opportunity to lay the foundations for a successful career in sales & accelerate your career at a fast pace. We are a proud member of Fortune 100 Best Places to Work list for the past 12 years and a consistent winner of Great Places to Work. Who are we looking for? Are graduating in 2022 or 2023 (minimum bachelor’s degree) Are passionate about sales You are a relationship builder and possess a growth mindset You are highly motivated You thrive working in a team environment Are curious, self-motivated and focussed on continuous learning Are goal-oriented and comfortable adapting to new opportunities and change Are Fluent in Danish & English (combined) What will you be doing? Collaborate with our Sales Development teams to grow and improve customer intelligence Engage with customers via telephone and email to assess their needs Attend regular partner meetings Have the opportunity to focus on your self development by attending internal courses Partner with colleagues on internal pillars to help drive our growth, culture, alignment & talent Help drive innovation, knowledge sharing and fun in our team meetings and discussions What’s in it for you? A clear and structured career path within our Sales organisation Opportunity to work in an international team, within a nurturing environment Additional seven days paid time off for charitable causes - check out our 1/1/1 model Opportunity to join our diverse internal employee groups Comprehensive benefits package. We have a public-facing website https://www.getsalesforcebenefits.com/ that explains our various benefits and perks. Visit for the full breakdown! Map your Future You will begin your career as a Business Development Associate, progress to Sales Development Representative, Business Development Representative and then into our Sales organisation as Account Executive, where you will position our solutions to potential customers. In some instances, this path may vary or be subject to change. With our strong culture of mentoring we strive to develop industry-leading sales leaders. This is a phenomenal opportunity to develop your international experience in an organisation that has transformed the Enterprise Software Market with Cloud Computing Salesforce in Dublin When we opened our first office in Ireland in 2000 we were one of the first digital companies to locate here. Today, our Dublin office has grown into a leading technology hub, and Salesforce is the global leader in customer relationship management (CRM), bringing companies of every size and industry together with their customers. Our new Salesforce Tower Dublin will bring our dynamic, multinational team together in the vibrant Silicon Docks area. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a customer service representative and member of our Certification Help team, you will be responsible for supporting the certified community on a daily basis and supporting the ongoing operations of the Salesforce.com Certification Program. You will manage incoming inquiries and assist customers with their questions related to the exams, registration and cancellation process, credential maintenance process, and all other aspects of the program. Responsibilities: * Respond to and troubleshoot customer support inquiries related to the certification program * Triage incoming cases to the appropriate queue or resource with a focus on maintaining healthy SLAs * Determine the trend in the incoming queries. * Escalate the issues to the concerned teams. Requirements: * Excellent written and verbal English communication skills * Highly organized with excellent attention to detail * Ability to learn new tools and processes quickly and apply skills * Ability to prioritize and balance multiple tasks * Knowledge of Google Suite Products and meeting software * 1-2 Years of support experience required Desired Skills and Experience: * Being part of an “international” call center or support center * Experience with Salesforce or other Customer Relationship Management (CRM) applications * Experience supporting training or certification programs Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  1. Salesforce

    Manager, Technical Writing

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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Role Description You’ll lead a team of talented content producers who collaborate with engineers, product managers, and designers to create high-quality documentation and user assistance that helps our customers in vertical succeed. You're an excellent match if you are self-directed, a problem solver, an excellent communicator, and passionate about technology. Content includes: UI text and in-app user assistance Online help and guides Solutions and use case documentation Developer and reference documentation How-to and onboarding videos Hands-on learning modules (Trailhead) You will: Inspire, coach, mentor, and provide professional development for your team Work with Content Experience and cross-functional teams and stakeholders to determine direction and priorities for your team Oversee content strategy and ensure coverage and quality Recruit, hire, and onboard new writers as the team grows Be a leader and contribute to overall Content Experience direction and priorities Required Experience/Skills: 5+ years of documentation management experience or project leadership experience 10-15+ years of experience in technical writing Proven leadership and mentoring skills Excellent communication, analytical, interpersonal, and team development skills Sound judgment and strong decision-making ability Strong customer advocacy skills Great organizational abilities Cross-functional team experience and influence Track record of improving existing styles, processes, and teams Bachelor's degree in a technical or communications field Desired Experience/Skills: Experience documenting SaaS applications or enterprise-class client/service software Experience with source control software such as Perforce or GitHub Experience with authoring tools such as Oxygen Knowledge of DITA Experience with video and image editing software Basic understanding of Salesforce or another CRM system Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Business Development Associate role is Salesforce.com’s graduate programme within our Sales Development organisation. To keep up with our extensive growth, we are looking for ambitious graduates who would like to begin their career journey within sales. At Salesforce, you will have the opportunity to lay the foundations for a successful career in sales & accelerate your career at a fast pace. We are a proud member of Fortune 100 Best Places to Work list for the past 12 years and a consistent winner of Great Places to Work. Who are we looking for? Are graduating in 2022 or 2023 (minimum bachelor’s degree) Are passionate about sales You are a relationship builder and possess a growth mindset You are highly motivated You thrive working in a team environment Are curious, self-motivated and focussed on continuous learning Are goal-oriented and comfortable adapting to new opportunities and change Are Fluent in Swedish & English (combined) What will you be doing? Collaborate with our Sales Development teams to grow and improve customer intelligence Engage with customers via telephone and email to assess their needs Attend regular partner meetings Have the opportunity to focus on your self development by attending internal courses Partner with colleagues on internal pillars to help drive our growth, culture, alignment & talent Help drive innovation, knowledge sharing and fun in our team meetings and discussions What’s in it for you? A clear and structured career path within our Sales organisation Opportunity to work in an international team, within a nurturing environment Additional seven days paid time off for charitable causes - check out our 1/1/1 model Opportunity to join our diverse internal employee groups Comprehensive benefits package. We have a public-facing website https://www.getsalesforcebenefits.com/ that explains our various benefits and perks. Visit for the full breakdown! Map your Future You will begin your career as a Business Development Associate, progress to Sales Development Representative, Business Development Representative and then into our Sales organisation as Account Executive, where you will position our solutions to potential customers. In some instances, this path may vary or be subject to change. With our strong culture of mentoring we strive to develop industry-leading sales leaders. This is a phenomenal opportunity to develop your international experience in an organisation that has transformed the Enterprise Software Market with Cloud Computing Salesforce in Dublin When we opened our first office in Ireland in 2000 we were one of the first digital companies to locate here. Today, our Dublin office has grown into a leading technology hub, and Salesforce is the global leader in customer relationship management (CRM), bringing companies of every size and industry together with their customers. Our new Salesforce Tower Dublin will bring our dynamic, multinational team together in the vibrant Silicon Docks area. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Named Account Executive (Energy) - MuleSoft MuleSoft is an explosive-growth, well-funded company on a mission to connect the world’s applications, data and devices. $593B is spent each year connecting applications, data and devices, and the challenge is growing spectacularly with the explosion of cloud, big data, mobile and the Internet of Things. We’re “productising” integration -- making it as easy to connect systems and companies as it is to connect with friends on Social Media. MuleSoft’s Anypoint Platform™ enables companies to unlock the full potential of their applications and data through API-led connectivity, both on-premises and in the cloud, and our growth continues to accelerate. Our platform is used by organisations in over 60 countries, from emerging companies to Global 500 enterprises including Mastercard, Unilever, Tesla, Intuit, BSkyB and Verizon among others. We’re building a great company filled with outstanding people who challenge and encourage each other. MuleSoft is recognised as a Deloitte Technology Fast 500 company and 2015 Best Place to Work by Glassdoor. Role description An opportunity has been created for a new business sales professional joining the enterprise sales team. The role will focus on driving expansion in the local market for our Manufacturing customers in the UK. This is an outstanding career opportunity for a sales professional looking to further their career in a ​fast paced dynamic environment. Your impact To exceed quarterly / annual sales targets by driving new opportunities and selling MuleSoft solutions into the Energy sector. Basic Requirements You will run the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales to position and sell MuleSoft's Enterprise Platform. By implementing detailed customer discovery and research, you will formalise a Go To Market strategy and build qualified target account lists. You will drive Pipeline development through a combination of customer engagements, marketing campaigns and market sector knowledge/intelligence. You will proactively prospect, identify, qualify and develop a sales pipeline and close business to meet and exceed quarterly and annual bookings objectives Engage with prospect organisations to position MuleSoft solutions through strategic value based selling, business case definition, return on investment analysis, references and analyst data. Provide accurate monthly forecasting and revenue delivery. Lead the end to end sales process through engagement of appropriate resources such as Business Development Representatives, Sales Engineers, Professional Services, Executives, Partners etc. Generate short term results whilst maintaining a long term perspective to improve overall revenue generation. You will build strong and effective relationships, resulting in growth opportunities Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and development programs Work closely with the Professional Services team to achieve customer happiness Preferred Requirements Proven experience of selling enterprise software of SaaS solutions, ideally business applications gained within a major software vendor or system integrator. Successful history of net new business sales (direct), with the ability to prove consistent delivery against targets. Proven track record of sales over achievement, selling to clients in the aligned verticals. Credibility at all levels and evidence of building positive relationships internally and with the customer. Fluency in English Degree or equivalent relevant experience required. Experience will be evaluated based on the proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Diversity & Inclusion:Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community. Benefits & PerksCheck out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Finance & Strategy (F&S) team is the global champion for smart growth & operational alignment - delivering financial predictability & control, business accountability, insight to optimize decisions and resources, and shareholder success. We serve as a trusted advisor to the business to help inform and guide decision making through business partner support and innovative and insightful analyses. We are looking for forward-thinking, goal oriented individuals that will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale with growth. The primary role of the Senior Financial Analyst will be to manage and provide financial modeling for benefits and taxes across all functions & regions, collaborate cross-functionally to provide financial support to the Employee Rewards organization (employee benefits & taxes (B&T) and compensation plans) & manage and lead any F&S projects that may present themselves in the future. You will be responsible for financial planning, forecasting, management reporting and decision support for the Rewards leadership team to ensure optimal returns on strategic investments and benefit decisions. This position will report to the Financial Planning & Analysis Manager. Ideally, the candidate will be a driven, self-motivated individual with an operational improvement approach that focuses on financial accuracy and data driven insight. Responsibilities: - Build trusted relationships with key business partners and cross functional teams - Manage forecasting and close processes (monthly and quarterly forecasts, scenario modeling) - Prepare monthly and quarterly management reporting - analyzing financial results, distilling/synthesizing key trends, assessing current and future business risk and communicating key messages to management - Build detailed financial, scenario based models to evaluate investment priorities and evaluate potential alternatives - Assist in analysis and presentation of strategic materials for key management meetings - Continue to drive operational improvement and scalability by developing repeatable business, operational and financial processes widely understood by all key partners - Ability to independently address new analytical requests: gather needed data, build models, validate assumptions, perform analyses, summarize and present summarized results in a compelling manner. - Engage with other Finance teams to understand key B&T drivers or differences in business models as applicable. - Ability to take-on and lead F&S projects (as required) - Create and drive business insights through data visualization tools (e.g. Tableau) Required Experience / Skills: - Bachelor's degree required, ACA/ACCA/CIMA preferred 2-3 years of relevant work experience - Experience building financial and decision support models, along with good analytical, problem-solving skills - Ability to adapt to changing priorities and deadlines and to produce quality work in an organized, timely and efficient manner - Ability to work on own initiative and with remote management and business partners - Microsoft Excel & G-suite expertise essential - Good communication skills (written and verbal) with an ability to explain complex issues in an understandable way & present them effectively - Intellectual curiosity, fueled by a proactive approach to continuously expand one’s skills - Highly motivated, self-aware, collaborative, and responsive - Experience with the following systems is a plus - Hyperion, Oracle, Business Objects, Tableau or other BI tools - Experience with health & benefits plans and/or equity comp plans and/or project management is a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Role description An opportunity has been created for a Senior new business sales professional to join the enterprise sales team. The role will focus on driving expansion in your local market. This is an outstanding career opportunity for a sales professional looking to further their career in a ​fast-paced, dynamic environment. What you will be doing Proactively identify, qualify and close a sales pipeline Strategically prospect into CTOs/CIO`s, Engineering/IT Leaders, and business executives Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement training, sophisticated sales training, and leadership and development programs What you will bring to the table 5+ years of field experience in quota-carrying experience in a fast-paced and competitive market in Denmark Develop a strategy for prioritizing, targeting, and closing critical opportunities in assigned territory A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business and technical champions Driven and competitive. Possess a strong desire to be successful Fluent in English and Danish Things we love Passionate about growing your career in a market leaderPrevious Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)Familiarity with integration, API develops and automation technology a plus MuleSoft is an explosive-growth, well-funded company on a mission to connect the world’s applications, data and devices. $593B is spent each year connecting applications, data and devices, and the challenge is growing spectacularly with the explosion of cloud, big data, mobile and the Internet of Things. We’re “productizing” integration -- making it as easy to connect systems and companies as it is to communicate with friends on Social Media. MuleSoft’s Anypoint Platform™ enables companies to unlock the full potential of their applications and data through API-led connectivity, both on-premises and in the cloud, and our growth continues to accelerate. Our platform is used by organizations in over 60 countries, from emerging companies to Global 500 enterprises including Mastercard, Unilever, Tesla, Intuit, BSkyB and Verizon among others. We’re building a great company filled with outstanding people who challenge and encourage each other. MuleSoft is recognized as a Deloitte Technology Fast 500 company and 2015 Best Place to Work by Glassdoor. Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. *LY-I Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Key Responsibilities Develops application code through the use of established methods that meets acceptance criteria Design and develop high-quality features, reusable components and utilities. Design, develop, and deploy integrations and APIs using MuleSoft set of technologies( Anypoint, Mulesoft RPA, Composer) Automate the functionalities using Apex, Salesforce flow builder, Python or other scripting languages. Support our commitment to continuous integration, unit tests, and functional automation Develops technical designs with any necessary automation strategies Collaborates with Product Owner,Architect and Business Analyst to clarify functionality in stories Collaborates with SMEs as necessary to obtain guidance for development Assess the impact of new requirements on Platform and all upstream and downstream applications, systems, and processes. Stay up-to-date with industry trends, best practices, and emerging technologies in the integration and API space. Required Skills & Experience B.E / B.Tech Computer Science or equivalent technical education Minimum 3-5 years of Software development experience with at least 3 years of experience in MuleSoft ESB Strong experience with MuleSoft's Anypoint Platform, MS Composer,Salesforce Flow including developing, deploying, and managing integrations and APIs. In-depth knowledge of integration patterns, web services, RESTful APIs, SOAP services, and messaging systems. Experience on RPA technologies(Mulesoft RPA/Automation Anywhere is a plus) Experience writing basic SQL for databases Experience with Intelligent document processing preferably AWS Textract Strong analytical and programming skills. Eagerness to work in a hybrid engineering model. Experience collaborating on complex project plans, supporting roadmaps and providing delivery estimates Work closely with cross-functional teams across geographies. Demonstrated understanding of SOA design principles and best practices. Willingness to learn and master unfamiliar technologies and/or concepts. Excellent verbal and written technical documentation skills, with ability to present complex ideas in a clear, concise fashion to technical and nontechnical audiences Nice to have Skills : Hands-on experience in working with a Version Control System (Git/GitHub preferred) Experience integrating with B2B Web Services,such as Salesforce and Workday Experience in programming with Java and writing JUnit tests. Understanding of API security concepts and standards like OAuth, SSL/TLS, and SAML. Experience with open-source technologies and cloud platforms Experience with force.com Experience with Tableau or any analytical tools Experience developing in an Agile software development environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Account Executive creates, identifies and closes sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts. As the individual who represents the Salesforce Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. This is a role that will be critical to the development and success of the business in India and offers both an immediate step into a major role but also the chance to grow and build the operation. We look for business athletes who are ambitious teammates - with an appetite for, forward-thinking and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Responsibilities: Create and drive revenue within India accounts. Generate business opportunities through professional networking and cold-calling. Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Meet and exceed all quarterly and annual sales quotas. Own the sales cycle - from lead generation to closure. Develop a strategic territory business plan. Maintain account and opportunity forecasting within our internal SFA system. Generate leads from trade shows and regional networking events. Ensure 100% customer satisfaction and retention. Requirements: A proven sales hunter and closer. 8 -12 years of software sales (SaaS) experience. Strong preference for Digital Marketing sales experience. Proven track record of sales excellence. Extensive experience selling to enterprise customers. Be able to work independently & as part of a team in a fast pace, rapid change environment. Superior professional presence and intuition for business. Experience selling at the "C" level - CMO is a plus. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Account Executive creates, identifies and closes sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts. As the individual who represents the Salesforce Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. This is a role that will be critical to the development and success of the business in India and offers both an immediate step into a major role but also the chance to grow and build the operation. We look for business athletes who are ambitious teammates - with an appetite for, forward-thinking and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Responsibilities: Create and drive revenue within India accounts. Generate business opportunities through professional networking and cold-calling. Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Meet and exceed all quarterly and annual sales quotas. Own the sales cycle - from lead generation to closure. Develop a strategic territory business plan. Maintain account and opportunity forecasting within our internal SFA system. Generate leads from trade shows and regional networking events. Ensure 100% customer satisfaction and retention. Requirements: A proven sales hunter and closer. 8 -12 years of software sales (SaaS) experience. Strong preference for Digital Marketing sales experience. Proven track record of sales excellence. Extensive experience selling to enterprise customers. Be able to work independently & as part of a team in a fast pace, rapid change environment. Superior professional presence and intuition for business. Experience selling at the "C" level - CMO is a plus. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Account Executive creates, identifies and closes sales for the Salesforce Marketing Cloud within a specific geographical region or set of named accounts. As the individual who represents the Salesforce Marketing Cloud and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. This is a role that will be critical to the development and success of the business in India and offers both an immediate step into a major role but also the chance to grow and build the operation. We look for business athletes who are ambitious teammates - with an appetite for, forward-thinking and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Responsibilities: Create and drive revenue within India accounts. Generate business opportunities through professional networking and cold-calling. Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Meet and exceed all quarterly and annual sales quotas. Own the sales cycle - from lead generation to closure. Develop a strategic territory business plan. Maintain account and opportunity forecasting within our internal SFA system. Generate leads from trade shows and regional networking events. Ensure 100% customer satisfaction and retention. Requirements: A proven sales hunter and closer. 8 -12 years of software sales (SaaS) experience. Strong preference for Digital Marketing sales experience. Proven track record of sales excellence. Extensive experience selling to enterprise customers. Be able to work independently & as part of a team in a fast pace, rapid change environment. Superior professional presence and intuition for business. Experience selling at the "C" level - CMO is a plus. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  2. Salesforce

    Success Guide Engineer

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job DescriptionSuccess Guide - Job Description The role of the Success Guide will be responsible for helping to grow customers’ value and improve adoption at scale. The Success Guide will engage with customers across all account segments, delivering 1: many programs and 1:1 success guidance to Salesforce customers. They will partner with Success Managers and Sales. Success Guides play a crucial role in providing the right recommendation at the right time, enabling customer value realization at scale. The ideal candidate is organized, agile, and passionate about Customer Success. They have excellent presentation and communication skills in both a 1:1 and group setting. Using their product knowledge they deliver value to both customers and internal teams. Responsibilities Deliver 1:1 & 1:Many customer engagements Action Best Practice Insight Product Education Technical Advice Adoption Guidance Accelerate Feature / Cloud Adoption Manage Consultative Engagements with Customers Drive Guided Success Engagements Support Success Teams Compulsory Qualifications & Skills Engineering degree preferred Minimum 3 years of relevant work experience in Salesforce products with at least a year working on Sales Cloud and in any combination of other Salesforce products including Service, Platform, Commerce Cloud etc. Preferred Sales Cloud Consultant certified. Preferred Qualifications & Skills Working knowledge of the overall Salesforce platform suite and applications Proven success leading customer-facing presentations and engagements Able to handle objections, prioritize customer issues and collaborate with manager and colleagues to effectively drive resolution Proven ability to manage time and prioritize activities while performing effectively under pressure Support Success and Sales Teams to ensure that customer gets maximum value out of the platform Understanding of business analysis, change management, user adoption, release management, and governance Soft Skills : COMPOSURE: Strong customer-facing communication and interpersonal skills with the ability to support complex engagements EXPERTISE: Working knowledge of industry best practices and implementation experience of the salesforce product suite LEARNER: Has a passion for continued education in new technologies and complex business and technical concepts PASSION: Passionate about Customer Success and is a great listener CULTURE: Embodies inclusive culture and a team player that everyone enjoys working with TRUST: Ability to earn the trust of the customer and lives the company’s core values Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  3. Salesforce

    Account Solution Engineer 6

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. MuleSoft is looking for a motivated Solutions Engineer to join our extremely talented and collaborative Pre-Sales team, who are instrumental to MuleSoft’s growth in the region. As a Solution Engineer, you will act as a trusted advisor to MuleSoft’s prospective customers by proving how MuleSoft’s Anypoint Platform can bring their digital investments. to life, and allowing for faster change and innovation. You will partner closely with Account Executives throughout the end-to-end sales cycle to qualify sales opportunities with regards to customer technical requirements, competition, decision-making process and funding. Through strong, developed relationships with the client’s IT staff and C-Level executives, you will leverage their deep technical expertise to align the client’s technical requirements to business outcomes. What you’ll achieve: 3 months: Become certified in MuleSoft’s Developer trainingsComplete MuleSoft’s Kickstart sales trainingBegin to build your architecture reframe and white-boarding skills through shadowing and customer-scenario role playingEngage with AEs and Sales leaders. Shadow customer calls and engagements. 12 months: Become certified in all Product, Architecture, and Sales Messaging trainingsSuccessfully deliver your Self Service asset by end of second quarterDeliver product presentations and demonstrations that are tailored to the client’s technical requirements and audienceDevelop Proofs of Concept (PoCs) as part of an account team to demonstrate the art of the possiblePut all the pieces together to “perfect your craft” by closing dealsPartner with Accounts Executives on account planning and strategy and support marketing with evangelism activities (writing blogs, participating in demo-driven webinars, speaking at industry events, etc.) What you’ll need to be successful: Pre-Sales enterprise software experience, skillset to establish trust with clients, and ability to influence key decision makers in the sales cycleHands on experience with middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM etc.Hands on Java development experience and ability to code and debug against Java APIs is preferredExperience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. - is preferredExperience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently and effectivelyAbility to lead architectural discussionsA passion for technology and translating that passion into business impact for customersExcellent verbal communication, written communication, and presentation skillsAbility to travel as needed and to work flexible hours throughout the sales territoryDegree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. We are currently looking for a curious and driven Account Executive with solid business-to-business sales and account management experience. You will be selling our analytics solutions (Tableau) across a patch of Enterprise Accounts within our Region South in Germany. This territory houses some of Germany's most recognized companies as well as a large number of prospects.This is a role requires the ability and mindset to work with both existing customers and to develop new business in net new organizations. Your main responsibilities:Manage entire sales-cycles often presenting to C-level executives the value of our analytics solution (Tableau)Significantly grow business with existing Tableau and Salesforce accountsDevelop new business with companies that are not customers, yetForecast sales activity and revenue achievement, while creating satisfied customersEvangelize the Salesforce vision through product demonstrations, in-market events, and account specific initiativesOrchestrate the extended team with Business Developers, Pre-sales, Solution specialists and marketersDeliver growth via cross-/upselling with existing customers and winning new logosStrengthen client relationships through regular engagement, face-to-face meetings and sharing client experiences and testimonialsLeverage industry events and user groups to generate market interest What we are looking for:Technology sales experience, preferably Software or Business ApplicationsTrack record for farming & huntingA passion for data and analyticsEvidence of relationship building skills with an ability to grow and nurture relationships up to C-LevelAbility to create and deliver compelling storylines for C-Level presentationsAbility to map out and strategically define account plans for top tier accounts managedFluent in German and EnglishWillingness to Travel (up to 60%)Strong B2B sales and account management experience and a solid track record selling into the German marketAbility to quickly identify pain points, strategic goals and value drivers of our customers/prospects in various industriesSuccessful history of net new business sales Map your Future: We provide extensive training and mentoring including Bootcamp training. With our strong coaching culture we aim to develop world-class sales leaders. This is a great opportunity to develop your international experience in an organisation that has transformed the Enterprise Software Market with Cloud Computing After a period of continuous target achievement and learning & development you will be offered the opportunity to apply for a number of positions in EMEA as part of your career progression planSalesforce Foundation: Over the last 18 years Salesforce Foundation has become a vital part of our culture. The vision of the Salesforce Foundations is to use our people, technology and relationships to improve our communities. Using a unique 1/1/1 Model - 1% Time, 1% Product and 1% Equity we contribute the core strengths of Salesforce to our communities.What's in it for you?Clear and structured career path into Sales Management and Senior Leadership positionsWorld - Class Training & Development in the areas of professional growth and product knowledgeConstant learning and knowledge sharing with some of the best complex selling professionals in the industryOpportunity to make a massive impact on your customer's' business by providing best CRM solutions in the worldChance to work in a dynamic, fun and challenging environment where we will make sure you reach your full potentialGym subsidy, Travel Scheme, Education Subsidy, Pension, 7 Volunteering Days a year and free snacks and drinks! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for a curious and energetic Mid Market Account Executive with knowledge of technology and value-based solution selling. As part of our CEE Region, the team focusses on growing our solutions in the Mid-Market ("Mittelstand") Companies - both with strategic customers as well as prospects. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will be selling the entire Salesforce Platform and you will work closely with other product specialists known as co-primes to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers. Your responsibilities: Manage entire complex sales-cycles often presenting to C-level executives the value of our full suite of applications Forecast sales activity and revenue achievement, while creating satisfied customers Evangelize the Salesforce vision through product demonstrations, in-market events, and account specific initiatives Orchestrate the extended team with Business Developers, Pre-sales, Solution specialists and marketers Deliver growth via cross/upselling with existing customers and winning new logos Strengthen client relationships through regular engagement, face-to-face meetings and sharing client experiences and testimonials Leverage industry events and user groups to generate market interest Required Skills and Qualifications: Technology sales experience, preferably Software or Business Applications Strong B2B sales and account management experience and a proven track record selling into the German market Ability to quickly identify pain points, strategic goals and value drivers of our customers/prospects in various industries Successful history of net new business sales Evidence of relationship building skills with an ability to grow and nurture relationships up to C-Level Ability to build and deliver compelling storylines for C-Level presentations Ability to map out and strategically define account plans for top tier accounts managed. Fluent in Polish or Czech and English Willingness to Travel Benefits: Competitive earnings package with uncapped commission and employee stock purchase plan Substantial educational and wellbeing reimbursement Broad variety of self-development, e-learning and career development programs Attractive parental benefits and parental leave options to help you tend to all your family needs Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Title: Lead Software Engineer - Tableau Location: Bangalore, India Job Description About Salesforce: We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Tableau: Salesforce is growing and Tableau is an integral part of this growth.Tableau introduced the power of visual analytics to the world, making it the de-facto standard in the enterprise. Tableau has been the leader in the Gartner’s BI and Analytics Magic Quadrant. We've continuously invested in research and development at an unrivaled pace, developing solutions to help anyone working with data to get to answers faster and uncover unanticipated insights. Tableau helps customers to deploy and scale a data-driven culture driving resilience and value through powerful outcomes. Team Description: As we embark on the journey of Tableau Cloud and transform our product to become online-first, the Cloud Platform Team in India is responsible for building platforms, services and foundational components that make the product enterprise grade, and operate at cloud scale. This distributed system provides capabilities such as cluster management, orchestration, routing, caching, object and metadata stores, distributed file system, security, encryption, multi-cloud architecture, and more! If you are a driven individual with a passion for large-scale distributed computing, and strong interest in building high-volume, low latency, auto scaling platforms, you have come to the right place! You will be integral to the delivery of our next-generation Tableau Cloud product. Responsibilities: * Self-Starter: You are self motivated, a quick learner, and go deep into the problem space. You can break the problem statement into clear deliverables to bring clarity for the team and are always looking for ways to innovate, improve, and raise the bar! * Role Model: Demonstrate high proficiency in engineering best practices, such as reliability, availability, concurrency, security, scalability, extensibility, accessibility, maintainability, testability, and overall quality. * Driver: Possess engineering and product excellence mindset and lead other engineers by example to continuously improve the quality of deliverables and productivity. Take full ownership of the end-to-end quality of the code deployed in production * Customer Success: Engage with Product Managers to clarify customer requirements, propose viable workarounds, and understand related priorities better. Influencer: Review the team designs and provide constructive and clear feedback to advocate for the right thing and unblock team members quickly. * Mentor: Provide technical coaching to junior team members to help improve their overall skills and knowledge, primarily by using techniques such as pair-programming and reviews. Communicator: Communicate clearly and efficiently with cross functional partners and stakeholders to share information, resolve dependencies or problems, and integrate feedback. Required Qualifications: - 10+ years of software development experience - Experience in building large scale distributed systems and Software-as-a-Service(SaaS) applications - Solid experience in API development, API lifecycle management, REST and microservices design. - Deep understanding of object-oriented programming and experience in Java and Spring framework. - Experience with Agile development methodologies, continuous integration (CI) and continuous deployment (CD) - Ability to support / resolve production customer escalations with excellent debugging and problem solving skills - Excellent interpersonal and communication skills. - Bachelor’s degree in Computer Sciences or equivalent field Preferred Qualifications: - Experience in Business Intelligence, Data and Analytics domain. - Familiarity with Data model design, database technologies (RDBMS & NoSQL). - Experience with public cloud services (AWS/ GCP/ Azure) and cloud technologies like terraform, spinnaker, EKS, GKE, etc. - Experience with Containers and Container Orchestration systems (such as Kubernetes, Docker Swarm etc) - Prior experience working with a global team - Master’s degree in Computer Sciences or equivalent field Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description The Data Cloud specialist team is an innovative group of architects and specialists at the heart of Salesforce’s newest innovation - Customer Data Cloud. We are a startup within an extensive organization focused on next-generation of technology at Salesforce. This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Analytics. This team is at the center of our GTM strategy connecting the dots between Data Cloud Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for Data Cloud. The specialists world is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. Role OverviewAs the Director, Technical Architects - Data Cloud, you will be responsible for leading and empowering a team of highly skilled Data Cloud Technical Architects and partnering with Data Cloud sales specialists. This role reports into the Senior Director, Data Cloud GTM and will lead the technical sales motion, unlocking customer success on Data Cloud across various industry verticals. Key ResponsibilitiesLead, mentor, and inspire a team of Data Cloud Technical Architects Align team objectives with the product strategies and organizational goals set by the Senior Director and SVP, Chief Growth Officer of Data Cloud Foster tight-knit collaborations with stakeholders, including Account Executives, Solutions Engineers, Product Marketing, and Product Management Demonstrate your technical expertise to provide subject matter support during the sales process Develop repeatable GTM motions, inclusive of enablement content, technical documentation, demo environments, and best practices. Work closely with the Partner Ecosystem to develop offerings, use cases, and GTM strategies Play a crucial role in crafting the Product Roadmap by sharing customer feedback and innovative ideas Maintain a deep understanding of Data, Cloud Data Warehouses, Analytics & BI, CRM, and AI Effectively communicate our offerings to potential clients Stay informed about technology trends and their implications for our clients' businesses Required QualificationsDemonstrated ability in solutions engineering, solutions architecture, or technical consulting Strong verbal and presentation skills, with the ability to communicate effectively to clients and prospective clients at all organizational levels Proficiency in Data, Marketing, Advertising, and Customer Relationship Management concepts Demonstrable experience with data management, business intelligence analytics, data science, and marketing Familiarity with technology trends impacting clients' businesses. Bachelor's degree in Computer Science, Software Engineering, Information Technology, MIS, or equivalent work experience Broad range of experience in large-scale database and data warehousing technology, like Snowflake or Databricks, as well as ETL processes, analytics and cloud technologies, Data Engineering, Data Science Demonstrable ability to analyze complex business problems, generate innovative ideas, see opportunities, and recommend actionable solutions. Preferred QualificationsExperience with Salesforce Data Cloud and Salesforce CRM technology (e.g., Sales Cloud, Service Cloud, Industry Clouds) Proficiency in programming languages such as Javascript, Python, SQL, or Salesforce App Development Hands-on experience in AI/ML solutions like Sagemaker, Vertex, Databricks, Snowflake, with a good understanding of Generative AI Proficiency in designing data solutions on cloud platforms like AWS, Azure, or Google Cloud Platform Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Benefits and Perks Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role DescriptionWe are looking for an ambitious teammate to join our cutting-edge support team! This position is for individuals who are highly motivated, self-directed, and have a desire to work on the #1 cloud-based platform. Learning opportunities are limitless. Our Support Engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. You must possess excellent analytical, troubleshooting and communication skills, and have the passion to deliver outstanding support. The Global Support work environment is highly client-focused and fast paced, operating globally to provide 24/7/365 technical support. In your role as a Support Engineer, you are the point of contact for customers experiencing technical challenges. And while our focus is always on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce Volunteer Time Off (VTO) and 1-1-1 model. Your Impact The complete end-to-end customer experience; Oversee and run the resolution of critical technical issues, ensuring prompt and complete problem solving to technical challenges and business issues; Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment; Raise issues to Product Engineering, when required; Exceed customers' expectations and experience in a way that results in high customer satisfaction; Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers; Provide feature explanation and Sales/Service Cloud standard methodologies; Provide peer mentorship to team members through a Swarming framework; Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Minimum Requirements Bachelor's degree in Computer Science or equivalent experience; Work experience in Engineering, Programming, Technical Support, or working with Salesforce Marketing Cloud, Sales Cloud, Service Cloud, or Tableau Excellent written and verbal communication skills Experience with Database concepts, Data management (RDBMS), and SQL Understanding of relational databases Experience working with and solving technical problems Demonstrated skill in Customer Support or Customer Service in a customer-facing role Ability to effectively prioritize and advance customer issues, as required Ability to multi-task and perform effectively under pressure Preferred Requirements Certifications in Salesforce Sales Cloud, Service Cloud, Marketing Cloud or Data Cloud Proven comprehension of one or more Salesforce products Experience working with SQL, databases and/or big data solutions Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  4. Salesforce

    Cloud Account Executive 8

    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. tbc Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  5. Salesforce

    Senior Data Analyst

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is seeking an experienced Data Analyst to support our global Data Cloud Programs function. You will be a key member of the Data Strategy & Governance team with a proven track record in advanced data segmentation, utilising both Data Cloud as well as third party intelligence to create optimised audiences for campaigns. Experience in data management and deployment is a key component for this role as is strong communication. You will be part of a fast-moving, passionate team that supports world-class marketing demand generation programs using the power of Data Cloud. You will work closely with data specialists, Field Marketing and Sales Development teams to formulate strategic data programs that accelerate growth with high quality data. Responsibilities include: Develop towards being the Data Cloud expert with a deep understanding of data structures and sources, and how to extract maximum value from these datasets. Tasked with migrating our current program methodology to a scaled up data-driven approach using Data Cloud. Expert in advanced segmentation strategies to optimise campaign performance, using the right mix of traditional segmentation techniques plus signals, intent and other sources of supplementary information. Data consultant to the business, advising on best practices and data solutions for business challenges and collaborating with Marketing and Sales stakeholders to support global campaigns, capturing project requirements, creating data solutions as well as tracking KPIs and reporting results. Data operations support to ensure our audiences are accurate and a good representation of our most important TAM. Maintaining and organizing our most important audiences to ensure they are accurate, accessible and easily traceable throughout their Salesforce journey. Designing and delivering strategies to improve data accuracy and TAM coverage is essential to continue meeting the demands of our growing business. Required: 5 years+ experience in a data centric role with a deep understanding of first and third-party data management, harmonized single-source of truth and data deployment. Hands-on experience with audience segmentation, analysis and data manipulation. Proficient user of Tableau, Excel, and other data manipulation tools Deep understanding of our foundational data structures including Companies, Accounts, Contacts, Leads, Opportunities, Activities and beyond Experience analysing large-scale customer databases and evaluating results of marketing campaigns Experience working in a dispersed global marketing organisation Excellent communication skills Desired: Highly proficient with Salesforce CRM and Marketing Automation solutions Experience using Data Cloud and AI tools for data analysis and segmentation Previous B2B marketing experience Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Role description An opportunity has been created for a Senior new business sales professional to join the enterprise sales team. The role will focus on driving expansion in your local market. This is an outstanding career opportunity for a sales professional looking to further their career in a ​fast-paced, dynamic environment. What you will be doing Proactively identify, qualify and close a sales pipeline Strategically prospect into CTOs/CIO`s, Engineering/IT Leaders, and business executives Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement training, sophisticated sales training, and leadership and development programs What you will bring to the table 5+ years of field experience in quota-carrying experience in a fast-paced and competitive market in Norway Develop a strategy for prioritizing, targeting, and closing critical opportunities in assigned territory A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business and technical champions Driven and competitive. Possess a strong desire to be successful Fluent in English and Norwegian Things we love Passionate about growing your career in a market leader Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with integration, API develops and automation technology a plus MuleSoft is an explosive-growth, well-funded company on a mission to connect the world’s applications, data and devices. $593B is spent each year connecting applications, data and devices, and the challenge is growing spectacularly with the explosion of cloud, big data, mobile and the Internet of Things. We’re “productizing” integration -- making it as easy to connect systems and companies as it is to communicate with friends on Social Media. MuleSoft’s Anypoint Platform™ enables companies to unlock the full potential of their applications and data through API-led connectivity, both on-premises and in the cloud, and our growth continues to accelerate. Our platform is used by organizations in over 60 countries, from emerging companies to Global 500 enterprises including Mastercard, Unilever, Tesla, Intuit, BSkyB and Verizon among others. We’re building a great company filled with outstanding people who challenge and encourage each other. MuleSoft is recognized as a Deloitte Technology Fast 500 company and 2015 Best Place to Work by Glassdoor. Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. *LY-I Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  6. Salesforce

    Business Analyst

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Description: Salesforce governed sales and customer data is foundational to achieving 30s+% operating margin while transforming into a $100B+ company The Data Strategy & Governance Data Analyst is a key member of our Business Data Governance team and will work with cross-functional business owners to analyze data and metadata quality issues, understand processes and policies that impact our data and metadata quality, and frame recommendations to improve and scale Salesforce’s data quality. Our ideal candidate will have experience working with large, complex data sets, experience in the technology industry, exceptional analytical skills, and great communication skills. This individual must excel in data analysis, problem solving, and communication. He or she must have a proven ability to build relationships in both business and IT functions and demonstrate the ability to act independently and be successful in an unstructured, team-oriented environment, and experience working on the Salesforce platform. Responsibilities: Support the DSM Business Data Governance team in data governance, policy definition and system enhancement recommendationsManage internal case queues supporting multiple Data Governance CouncilsUnderstand new requests on the Salesforce Platform and work with multiple business units to gather business impact and approvalsPerform data analysis using SQL, Excel, Salesforce Reports, Einstein Analytics, Tableau, Business ObjectsInvestigate data issues and potential deep-dive analyses to help guide IT project requirements for issue resolutionPartner closely with data custodians from various business teams to determine priorities and run initiatives as neededWork with IT teams to clarify business process and data needs and provide guidance on the implementation of data and process-related IT projectsCreate documentation for stakeholders alignment. Summarize complex analysis in simple story-telling slides which makes it easier for stakeholders to understand the approach.Ensure quality of solution implemented with the creation of UAT test plans; Lead and participate in testing; Report on and propose solutions for pass/fail test casesRun and manage monthly reports showing data quality issues within our application, understanding implications of reaching field and object limitsManage regular maintenance on Data Governance-owned Data Dictionaries and Object DictionariesAttend working sessions overlapping with US Time Zone several days of the week: IST working hours: 10am-4:30pm and 9pm-11:30pm, flexibility ~1h Required skills / experience: Bachelor’s degree required2-5 years of business / systems analyst experienceProficient in ExcelProficient in SQL2+ years experience working with and querying a large Enterprise Data WarehouseSalesforce Admin Certified preferredSalesforce object model & SOQL experience preferred2+ years experience with Business Intelligence tools preferred (Tableau, Business Objects, etc ...)Strong experience developing detailed functional, system and program requirementsExperience working and communicating with both information technology and strategic business teamsExperience analyzing business processes across multiple data domains (i.e. Customer, Employee, Marketing)Exceptional analytical, problem-solving and communication skills, with the ability to influence stakeholders, lead and partner across functions and teamsExcellent oral and written communication skills with a high degree of attention to detailAbility to tell compelling stories and explain complex issues in simple waysStrong organization skills and ability to manage competing prioritiesDemonstrated self-starterAttention to Detail: #your favorite non-profit organization on your resume Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  7. Salesforce

    Escalations Manager

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. TBC Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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