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  1. Salesforce

    Renewals Manager

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Our Customer Success Group (CSG) is rapidly growing the scope of our reach and impact with our customers. As business continues to grow and evolve, so does the importance of the Customer Renewals team. The Customer Renewals team is a critical piece of CSG, helping to not only retain our customers, but to ensure they are set up for success with the platform. What you’ll be doing… As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. In a quota-based role you'll be accountable for the renewal rate and revenue for assigned territories, including multi-year/extended term contracts. You will interact and establish relationships with customers to ensure they are aware and using the resources Salesforce has to offer, all to ensure the customer is successful using our software and with the primary objective of collecting renewal revenue on-time. Your role is to ensure customer success by being dedicated to your customers’ deployment, adoption, and training to guarantee customer satisfaction. High customer satisfaction will help you attain a high renewal rate, as satisfied customers renew, as well as chipping in towards licensing expansion. Some of the things you’ll be doing include … Renewal Revenue Quota: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory. Multi-year Renewal Quota: Responsible for opting customers into multi-year contracts, embracing negotiations and driving increases in multi-year renewal revenue. High Sales Activities: You will make a high volume of calls and emails each week, as these activities drive renewals to closure. Product training and assistance: You will be an expert in products, as customers will need help with training, deployment and adoption to ensure customer success, which drives their renewals. Who You Are … Expert. You have at least 3 years of account management and/or renewal experience. Salesforce.com or a similar CRM system is vital. Experience with renewal process and/or background in software preferred. Excellent Communicator. Strong written and verbal communication skills. You will have to be able to effectively communicate value at both a macro and micro level. Driven. Willing to go above and beyond with a strong work ethic; self-directed and resourceful. Leader. You help elevate those around you. Whether it is through formal mentorship or being a subject matter authority, you lead consistently, by example. Problem Solver. Able to clearly identify a problem, propose a solution, and resolve the issue. Detail Oriented. You handle details accurately and in a timely manner. Operationally Excellent. The ability to deal with a highly transactional work environment. You will have to be able to excel at time management and prioritization among many demands. Great Teammate. You will need to work cross departmentally and be the voice of the customer. It is crucial you can lead others towards a common goal, strategize with senior account managers, and build positive relationships with champions in accounts to ensure the adoption and success of Tableau within the organization. Relational. You have strong interpersonal skills and strive to maintain strong relationships with your customers and your colleagues. Your customer service and interpersonal skills are outstanding, both over the phone and in email. Sales Professional. You focus on retaining customers as well as find opportunities for extended terms and additional license growth. Aligned with Executive Stakeholders. Able to communicate the value to senior level executives and speak in terms that resonate with their key business objectives. Forecasting Expert. Consistently and accurately forecasts and closes business. You are a Recruiter! Salesforce hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $67,900 to $90,790.For Colorado-based roles, the base salary hiring range for this position is $61,740 to $82,530.For Washington-based roles, the base salary hiring range for this position is $67,900 to $90,790.For California-based roles, the base salary hiring range for this position is $67,900 to $90,790. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Analyst Field MarketingLooking for the perfect opportunity to join Salesforce's world-class Marketing organization? Salesforce is looking for a dynamic Field Marketing Analyst to join our team! This person will work closely with our Business Development teams (BDRs) across North America to drive shared success. The Salesforce BDRs drive top of the funnel sales activity for a diverse set of industries and this person will be tasked with driving tighter alignment and success with the marketing organization. They will complete various projects such as multi-channel campaign management, reporting, event follow-up, communicating success back to stakeholders - and more! This individual is an innovative problem solver, with experience in developing strategic programs that are targeted, consistent, practical, and coordinated to deliver pipeline and ACV. We operate in a fast-paced environment and require someone with initiative, who can jump right in, taking ownership for the success of their programs and meeting deadlines. Responsibilities include (but are not limited to):Analysis and understanding of new business development and reporting of campaign pipeline for efficiency and results.Manage run-rate marketing tools or technology used by the Business Development teams, such as our automated direct mail and personalized gifting solution.Understand the marketing calendar of events, webinars, and activities coming up and promote them to sales teams.Run standing meetings with Business Development leaders and program managers to review marketing activities and understand asks and priorities of sales.Coordinate and build event follow-up plans and materials to deliver to the Business Development teams.Program management of campaign tactics such as segmentation, campaign creation, email programs, digital campaigns, content creation, and similar demand generation tactics.Collaborate across the extended marketing and sales teams to ensure quality and timely demand generation execution, across all internal & external marketing channels.Budget and Vendor Management. Opening purchase requests related to ongoing programs and tracking against a quarterly budget plan.Build trusting relationships, credibility, and use strong communication and influence skills to partner effectively with collaborators to improve decision-making and business outcomes.Requirements:Demonstrated ability in a role running and developing integrated marketing campaigns or working directly with Sales/Business Development teams.Standout colleague with a willingness to jump in and help with any project, no matter how small.Knowledge of Salesforce.High energy and the ability to balance multiple initiatives/accounts at one time.Track record for delivering results under tight deadlines.Experience managing budgets, allocating & optimizing spend.Outstanding interpersonal skills with meticulous attention to detail and strong project management skills.Ability to analyze data to make performance improvements.Strong communication skills across many channels, including compelling storytelling with PowerPoint/Google Slides. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  2. Salesforce

    Sr. Salesforce Developer

    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Business Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. BT’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably. Salesforce Business Technology is looking for a Senior Software Engineer (SMTS) to join our eCommerce team providing self-service capabilities to our partners and customers. You will be working with a group of best-in-class engineers, architects, and product managers to build scalable features and integrations on the Salesforce, Mulesoft, and Commerce Cloud platforms. Come grow with us in an environment where professional development is encouraged, volunteerism is the norm, and innovation is a daily occurrence. We value Trust, Scale, and Integration. We relentlessly pursue these values with the help of modern, lean, and self-governing Scrum teams. Role Description: Design, develop, and deliver solutions on Salesforce, Mulesoft, and/or Commerce Cloud B2C (SFRA) platformsIntegrate Salesforce with 3rd party applicationsParticipate in product and feature design with product team and business partnersDesign applications based on common design patterns and algorithmsPlan, design, and enhance automation framework, utilities and toolsParticipate in and chip in to code reviewsWork with geographically distributed engineers, business analysts and product owners for product deliveryEnsure developed features meet design and code quality standards while fulfilling customer requirements Qualifications: 6+ years of experience programming with Java, Apex, other OOP languageExperience developing on Mulesoft platformKnowledge of Object Oriented programmingExperience implementing complex technical projectsExperience with HTML, CSS, JavaScriptKnowledge of CI/CD standard processes and tools including Git and JenkinsExpertise in design of complex data models and relational database languagesExperience with web services integration through SOAP or RESTProven track record to lead and influence the design approach on new applications and featuresUnderstanding of various user based security modelsAbility to mentor and develop junior team membersAbility to learn quickly in a dynamic environmentAbility to be a great teammate, motivate people, ensure accountability and achieve resultsAbility to effectively communicate status and risk to the team and manager Preferred: Industry experience developing on Salesforce technologies, Apex, Visualforce, Lightning Components, LWCIndustry experience developing on Commerce Cloud B2C (SFRA) platformIndustry experience developingRelevant certifications (ex. Salesforce, Mulesoft, Commerce Cloud)Experience with Agile Scrum methodology In office (Atlanta, GA, Dallas, TX or Indianapolis, IN) expectations are 10 days/a quarter to support customers and/or collaborate with their teams. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is seeking a transformational Senior Vice President (SVP) of Sales for Insurance to serve as a key member and business leader to the Financial Services Leadership Team. This leader will be responsible for inspirational sales leadership and management of growth within the Financial Services Business Unit, through aggressively growing top-line revenues and driving new business through the implementation of scalable, repeatable, structured systems and processes. Additionally, this leader will serve as a strong Business Leader, a Customer Partner and a Talent Multiplier and will have the personal drive and commitment to both understand and successfully navigate a fast-growing, global company striving towards continued market domination in an evolving marketplace. Job Profile: The SVP, Sales, Insurance will be responsible for helping to set and execute Salesforce’s Financial Services sales strategy. This executive will assume the leadership of a growing sales organization including Area Vice Presidents (AVP), Regional Vice Presidents (RVP), and Account Executives (AE) to help steer complex enterprise deal transactions Maintain strong reporting and accountability against numbers, driving to exceed quotas, while developing and managing motivating incentive tools Plan and manage at both the strategic and operational levels Set and execute an aggressive customer acquisition strategy to generate growth in revenue and bookings Maintain key customer relationships and develop and implement strategies for expanding the company’s customer base within the Insurance industry Act as a strategic thought leader and advisor to the EVP, Sales, Financial Services Work closely with functions and other executives across the organization to establish and develop a strong and collaborative partnership to ensure continued success Manage the overall sales process, set appropriate metrics for sales funnel management Required Skills/Experience: 3rd or 4th line leadership experience leading teams in strategic sales in a national or global region Consistent track record of recruiting, developing, and retaining a successful sales organization Consistent overachievement of quota and revenue goals 12+ years in software and/or applications sales (ideally in a CRM, ERP, or otherwise relevant software company), selling primarily to the CxO level Confirmed ability to drive transformational change across a large organization; understands the drivers of how to build culture, assess performance, continuously refresh a sales organization and build capability Understanding of the Financial Services & Insurance industry and related market movements Excellent operational and analytical abilities Consistent track record of building satisfied, loyal, and referencable customers Dynamic and strong sales execution approach with a passion for a fast-paced growing environment Demonstrated success working within a highly matrixed organization and establishing relationships across all functions Experience selling cloud-based enterprise applications Champions diversity of team, thought, and opinion with a demonstrated ability to work effectively and collaboratively with diverse team members Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $261,000 to $368,000.For California-based roles, the base salary hiring range for this position is $261,000 to $368,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack is the intelligent productivity platform that empowers everyone with no-code automation, makes search and knowledge sharing seamless, and keeps teams connected and engaged. We’re on a mission to make people’s working lives simpler, more pleasant and more productive. Slack is seeking an experienced communications professional to join our team as a Senior Specialist with a focus on Product and Platform Communications on our Global Communications team. As Slack continues to experience rapid growth, embracing the future of work, we’re looking for someone who thrives in a fast-paced environment, lives for the details and loves telling stories! This is a stellar opportunity to join the Communications team on a mission to show people a more productive and better way to work with Slack! In this role, you will support our communication programs including product launches, events, contributed content, executive visibility, customer storytelling and always-on activities. Our team loves testing and trying new things, so you’ll have the opportunity to think creatively and offer new ideas. As Slack values a supportive, diverse, inclusive and positive work environment above all else, we’re looking for someone who considers themselves a culture carrier, with strong values grounded in teamwork and a passion for collaboration. Smart, humble, and hardworking are just a few of the attributes we admire along with a dedication to taking the initiative and a commitment to authenticity. If you’ve read this far, and Slack sounds like a home for you, we’d love to say hello! What you will be doing: Support Slack’s Product and Platform Communications team across earned, owned, and paid programsWork closely with Customer Marketing to for customer storytelling opportunities in the mediaSource and provide customer references for product launches, reactive media opportunities, owned content, exec interviews, and events Assist with any customer needs for Slack’s social media teamIn partnership with our PR agency, secure media opportunities, develop prep materials, review media lists, and facilitate interviews Keep master documents like fact sheets, messaging documents, project trackers, and playbooks up to dateProactively develop thought leadership pitch ideas for executives, product education and ongoing storytellingTrack our ongoing media opportunities and engagements and capture them in reports including our “Weekly Look Ahead” Assist with our Slack Advocates program (contributed thought leadership content from Slack employees)Act as a point of contact for PR requests internally and externally from media including sourcing information, data, quotes, and imagery Stay on top of industry and culture trends, sharing media insights and areas of opportunities for Slack What you should have: 3-4 years of relevant communications, public relations, marketing experience (in technology, preferred) Strong understanding of media and events and a passion for PRAbility to spot trends and craft compelling storiesStrong interpersonal and written communication skills; confidence in public speaking and sharing ideas internally Strategic and creative thinking grounded in a passion for storytelling Thrive in operating in a fast-paced, ambitious environment and comfortable with change Highly organized, able to initiate and run with projectsStrong time management skills; comfortable managing up and operating in a remote settingNot afraid to ask for help or to express challenges Enjoys a full plate and wearing many hats plus balancing them all! A true team player that is comfortable working with new people and being pulled onto teams for support as needed Bachelor’s degree required Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $106,200 to $146,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  3. Salesforce

    Software Engineering SMTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Today Salesforce's development teams need to work smarter, faster, and standards compliant. The Workspace Engineering team provides secure, reliable, easy to use, and intelligent engineering tooling and services that are the foundation for all developers at Salesforce to create their product innovations with high quality. We maximise best-in-industry offerings to offer exceptional tools and services. We go above and beyond to delight our customers. We balance well across Trust and Own the Business, incremental and exciting innovations in our tooling and services to power the Salesforce’s High Performance Culture. We are seeking a highly skilled and motivated Software Engineer to join our dynamic and innovative development team! As a Software Engineer, you will play a key role in designing, coding, testing, and maintaining software systems that power our innovative products and services. You will collaborate with multi-functional teams to deliver high-quality software solutions and contribute to the continuous improvement of our software development processes. In addition to your core responsibilities, you will also be responsible for on-call support to ensure the availability and reliability of our software. Due to the depth and breadth of the role, it calls for a strong, motivated Software Engineer capable of driving the team's vision forward. Engineers who thrive in a fast paced, dynamic, collaborative environment, and love working with an agile, customer driven, technology team should apply. This role has access to leadership, often delivering on top priorities each year around internal engineering productivity, and working on initiatives that cross the entire organization. We are looking for an expert, self-motivated, engaging engineer who embodies a mix of drive, humility, bias toward execution, pragmatism, strong user empathy and teamwork. Responsibilities: Software Development: Design, develop, and maintain software applications, features, and components using modern programming languages and technologies. Write clean, efficient, and well-documented code that adheres to software development standard methodologies. Ability to test the implementation with proper end-to-end testing to improve efficiency and accuracy. Problem Solving: Analyze user requirements and technical specifications to develop innovative software solutions. Fix and debug issues, identify root causes, and implement effective solutions. Collaboration: Collaborate with multi-functional teams to deliver projects on time and within scope. Participate in code reviews and provide constructive feedback to team members. Continuous Improvement: Stay up-to-date with emerging technologies and industry trends to make recommendations for technology adoption and process improvement. Actively participate in Agile methodologies. Documentation: Create and maintain technical documentation, including software architecture diagrams, API documentation, and customer facing documents. Security and Compliance: Implement security standard methodologies to protect software systems and user data. Ensure security compliance with relevant industry standards and regulations Performance Optimisation: Find opportunities for performance optimisation and implement improvements to enhance service efficiency. On-call Support: Participate in an on-call rotation to provide support for our service. Respond to and resolve incidents and outages in a timely and effective manner to minimize downtime and user impact. Experience/Skills Required Hands-on experience with AWS or other cloud platforms and IaC tools like Terraform / CloudFormation Solid understanding of containers and container orchestration platforms (e.g., Docker, Kubernetes) 5-7 years experience in Linux and Networking 5-7 years experience in a high-level Object-Oriented programming languages like Java, Python, Golang Proficiency in designing and building RESTful APIs, along with using web frameworks and libraries (e.g., Spring Boot, Django) Good knowledge of database systems (SQL and NoSQL) and data modeling Strong analytical and problem-solving skills Continuous learning attitude to keep up with industry trends and technologies Excellent communication and teamwork skills Good knowledge of CI/CD (Jenkins/Github Actions/TravisCI/CircleCI) Machine Learning experience is a nice-to-have Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $160,000 to $220,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are looking for a highly motivated leader and teammate to join the APAC Partner Sales team to design, launch and support a plan to accelerate and scale the growth of our Public Sector business in ASEAN. The Partner Sales Director will develop and lead our end-to-end partner strategy for our Partner Enterprise engagements in the Public Sector/ Government vertical in ASEAN. As a true advisor to our Sales teams on existing partner industry capability and future needs, you will drive the execution of revenue-generating programs and initiatives for the territory. You will be an evangelist for Salesforce’s value proposition to new and growing partners, developing a deep understanding of our ecosystem to ensure effective collaboration with multiple cross-functional team members, including sales, alliances, marketing, legal, and operations. Based in Singapore, this critical role requires a balance of strategy, sales, and a roll-up your sleeves and 'get it done' demeanor. Success in this role will be the design and successful execution of a plan to develop and accelerate the growth of our Public Sector partner ecosystem, achieving and exceeding the performance targets jointly established with our partners. You are a highly motivated teammate who loves a fast paced, cross-functional environment. You have the ability to establish broad senior level relationships. You have a proven track record on delivering results and getting things done. You are inquisitive, have strong eye for business, with the ability to make a notable impact within your first 90 days at Salesforce. You are able to effectively communicate and build relationships with SI, ISV partners and executive leaders in the partner ecosystem. Key Responsibilities Work with market sales leaders to develop a strategy and plan to deliver ongoing customer success with our partner ecosystem Take partner sales plays, offerings and industry assets/solutions and align with our Salesforce teams (Partner Account Managers, Sales, Account Executives, Industry Teams, Mulesoft, Tableau, etc.) Drive a partner marketing plan aligned with the needs of the business and ecosystem objectives Lead and deliver Sourced pipeline and build a plan for ACV growth tied to the territory’s strategies and initiatives in close alignment with internal stakeholders and partners Identify target accounts and white space plans with sales and partner leadership to drive execution and governance Conduct regular cadence between the Partner & Salesforce collaborators and adjust strategies Ensure effective and timely internal & external communication and coordination of Salesforce’s ecosystem strategy & execution results Understand the breadth and depth of the partner ecosystem and develop a plan to recruit partners to address gaps Ideal experience & attributes: Broad-based business and technology expertise with 10+ years in sales, alliance management or consulting, in the Public Sector/Government vertical Previous experience & successful track record in a Sales role, exceeding sales or partner revenue targets Strong C level executive selling and business development skills; consistent record to understand different partner GTM models. Experience with GSI consulting organizations, preferably with Cloud SaaS based solutions Fluency in English is a must for this role Demonstrated deep industry knowledge of the ASEAN Public Sector Effective influencing skills to collaborate with multiple Sales teams driving and building a successful partner ecosystem. Sound business acumen skills; thrive in a fast-paced, dynamic work environment, a true focus on getting results Strategic problem solver who is able to blend consulting and business strategy to develop compelling plans for new partner initiatives. History of successfully developing and leading multiple strategic partnerships Excellent spoken and written communication, interpersonal, relationship-building skills, confidently engaging at the executive level Able to think outside of the box, creating and building differentiated relationships with partners in the ecosystem Willing and able to travel across the region Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  4. Salesforce

    Success Manager - Director

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Overview of the Role: The Success Manager- Director demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Salesforce. In this role, the Success Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned at the key stakeholder levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs. The ideal Success Manager- Director will possess both a Cloud specialization and industry skills that enable them to speak the customer language. ResponsibilitiesSeeks to understand goals, assess capabilities, and provide recommendations to help a customer accelerate the achievement of their business and technology objectives Understands a customer's Salesforce implementation and evangelizes the capabilities of Salesforce across all of our Clouds Guides a customer on organization strategy, governance, and change management based on the customer's needs Proactively identifies risks to the customer achieving their stated business goals and works with the account team to build a risk mitigation plan Implements a comprehensive adoption path showing the current state, target future state with a timeline, and an underlying enablement plan. Delivers business value and innovation to a customer’s business by understanding their key business challenges and potential for growth Cultivates and solidifies executive-level relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers Collaborates with the account team and networks within accounts When appropriate, recommends additional Salesforce services and advisory experts needed Consistently communicates technical product changes and other relevant updates Preferred Skills:Knowledge of Salesforce product and platform features, capabilities Required Skills:Experienced professional with 10+ years of relevant industry expertise In-depth knowledge of a specific cloud or industry Strong consultative approach and ability to drive business value for customers Ability to engage in effective and influencing conversations at the C-level Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. *Please note this role can be 100% remote Slack is looking for a curious and pragmatic senior staff (equivalent of an Architect) frontend engineer. On this role, you will work closely with engineering, product and design leads on the definition and implementation of the short and long term vision of automation experience, actively look for creative solutions to the problems we are trying to solve and share knowledge and innovative ideas that will benefit the broader organization. This person should be motivated by building phenomenal product experiences and technically-strong engineering leader and individual contributor who can initially help design, architect, and code. Multi-functional collaboration with Product Managers and Designers will be essential to the success of this role. If you love learning new things, being a mentor, and leading by example as you strive for engineering excellence we would love to know more about you! What you will be doing: Design, architect, and code a new initiative in product engineering Lead technical strategy and efforts for broad or complex requirements with insightful and forward-looking approaches that have an impact on an entire engineering function and tackle large open-ended problems Set the vision for strategic development of methods, techniques, and evaluation criteria Advise and guide the efforts of this new initiative through delegation to senior technical leaders Proactively identify and remedy communication gaps and issues to reach alignments for complex issues across diverse audiences and influence organizational goals and strategy Become a trusted coach and mentor, actively building new leaders at Slack through continuous feedback What you should have: 12+ years of engineering experience Frontend engineering knowledge and experience (React, etc) Backend engineering knowledge and experience Experience contributing and leading the delivery of impactful product features across all stages of development, from initial research, to UX design and prototyping, to testing and development. Experience owning technical architecture discussions and leading technical decisions for an engineering organization Ability to write understandable, testable code with an eye towards maintainability Coding skills with functional or imperative programming languages — e.g., PHP, Python, Ruby, Go, C, or Java Excellent collaboration and interpersonal skills Startup mentality and experience Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience Prior mobile or tech lead experiences are plus *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $213,900 to $355,900.For Colorado-based roles, the base salary hiring range for this position is $194,400 to $296,600.For Washington-based roles, the base salary hiring range for this position is $194,400 to $326,300.For California-based roles, the base salary hiring range for this position is $213,900 to $355,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Summary: The Content Experience Team (CX) at Salesforce is looking for a senior-level content strategist to help us scale customer-facing content strategy across a large team of content developers. The content strategist will work with leaders on the team to help drive our high-priority strategic content initiatives. We are looking for a natural leader who likes to do the work as well as manage the work, and will push key initiatives over the finish line themselves. Primary areas of focus for this role include leading the charge on content readiness for GenAI, partnering on team-wide strategic initiatives like content consolidation; contributing to content strategy meeting programming; and researching, planning, and implementing strategies to improve the customer ratings of our most-used content (content deliverables). The content strategist will support product and cloud-level content strategists with their goals and content plans (writer enablement), and assume some of the work currently shared by three other content strategy leaders. Optimize Content With more data, feedback, and a move to GenAI, it’s more important than ever to optimize our content. Ensure that high-visibility content not currently owned by a writing team is maintained, improved, and responds to customer feedback Address and improve topics with the most customer feedback, lowest ratings (based on views) Strategic initiatives (top cases; recommendation maps; reduce duplication; consolidation) (with Support/CSG) Liaison with Support/CSG on GenAI-powered search and support agent GenAI summaries Identify ways to improve our content to optimize for GenAI models Develop a workflow for GenAI content that ensures 100% accuracy and includes writer/SME review for everything Identify visual improvements and work with graphics and video teams to implement them Content Strategy Program Enablement Ensure that Content Strategy program runs smoothly. Manages the Program Review deck, follow-up notes, and working with speakers on questions. Updates Confluence sites, resources, and training reflect current guidelines; coordinates with other strategists on needed updates High-Priority Content Improvement Initiatives Work on the CX team’s High Performing Content Framework Work with the Support team on SEO improvements Use data and research to propose and make updates to Help content types and content strategy guidelines Maintain content strategy framework and work with teams to create customer journey-based maps Manage Content Strategy Workgroup process & agenda Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $166,200 to $241,100.For California-based roles, the base salary hiring range for this position is $181,300 to $262,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Program Manager - Behavioural & Leadership TPIL As a Program Manager, you will have the opportunity to program manage behavioural & leadership (B&L) development programs across Salesforce India. You will be responsible to develop enablement experiences for strategic initiatives focused on the Technology and Products organisation at Salesforce. You will report to the Director of Technology, People, Innovation & Learning team (TPIL) with a main focus on managing behavioural & leadership programs and designing and developing enablement experiences. In this individual contributor role, you will manage established B&L programs and exercise your creative skills to create new, engaging learning experiences for our internal engineers and product managers across multiple programs and project initiatives. You will be responsible for working with multiple stakeholders including internal HR & T&P managers, managing vendor partners, managing program deadlines, and producing quality metrics/deliverables that drive meaningful impacts. Responsibilities * Create, roll-out and evaluate high quality learning solutions that combine a variety of formats / methodologies and foster Salesforce’s learning culture. * Manage end to end L&D process including training need analysis, design & deployment of learning solutions and evaluation of learning impact and creating dashboards to communicate the effort. * Project manage B&L programs and strategic initiative projects based on the needs of the Technology and Products organisation, including the participant application and selection process, coordinating and/or facilitating live and virtual workshops, driving stakeholder alignment, and coordinating executive speakers. * Analyse adhoc training requests and steer execution basis business needs. * Data analysis, creation, and publication of periodic B&L metrics/dashboard for business review and feed talent discussions. * Own quarterly training calendar publication based on learning needs of the organisation. * Draft all program announcements, updates, newsletters, and recaps, and respond to all inquiries promptly and courteously. * Research, conduct needs analysis, and work with SMEs to write design documents that are easy to understand to execute development. * Use design thinking concepts to design engaging, activity-based learning experiences for, in-person, virtual, and async audiences. * Explore new training vendors and continuously enrich learning experience. * Use tools like Google Docs, Confluence, Articulate 360 to create engaging, activity-based, learning activities, modules, and courses. * Manage projects and programs effectively to meet deadlines and deliverables; communicate proactively with stakeholders if there are obstacles. * Create & Manage a pool of internal trainers in India including their engagement, rewards & recognition * Produce and/or facilitate virtual learning events using Google Meet and Zoom, and also facilitate live training sessions in both Hyderabad and Bangalore offices. * Actively identify and develop new and innovative ways of delivering engaging upskill programmes in hybrid learning environment. * Prepare appropriate communication strategy for learning programs/initiatives; content development for flagship programs; showcase value of learning at every possible business touch points * Proactively look for opportunities to meet internal customer and stakeholder needs, improve learner experience, and innovate on current learning experiences. * Access high quality information on L&D across industries/region and apply them to work to create strategic impact Role Specific Experience: 1. MBA degree or equivalent work experience of 9 - 12 yrs in Learning and Development, Behavioural & Leadership topics facilitation, Instructional Design, or related field. 2. Strong experience in designing learning solutions with metrics to show impact. 3. Strong working knowledge of Google Applications (including Gmail, Google Drive, Docs, Slides, Google sheets). 4. Strong working knowledge of Articulate 360 (Storyline and Rise). Use Articulate 360 to create engaging, activity-based learning activities, modules, and courses including branching scenarios, Articulate templates, graphic organizers, etc. 5. Highly self motivated and willingness to take feedback and apply it to improve deliverables. 6. Ability to work independently, solve problems, and be resourceful; does not require extensive supervision and direction. 7. Thrives working in a fast-paced and high-­tech company. 8. Proactively communicates with the team, ensuring that problems are surfaced early and work is delivered as expected. 9. Excellent written and oral communication skills. 10. Experience juggling multiple competing business priorities, and working under tight deadlines. 11. Outstanding organizational, interpersonal, and relationship-building skills conducive to collaboration. 12. Experience using Confluence or related tool to create engaging learning resources, information, and content. 13. Proactive, positive, and innovative mindset. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Associate Program Manager (Grade 6): Operations Specialist About us: Are you passionate about bringing learnings to an organisation? Does enabling development to people around and see them grow excite you? If Yes!! continue reading. We as the Tech & Product Innovation and Learning (TPIL) team, our vision is to empower individuals and organizations within the Tech and Product (T&P) organization within Salesforce with the knowledge and skills necessary to drive innovation and success. These skills will help them achieve their full potential through transformative learning experiences while fostering a sustainable hybrid-working culture that encourages collaboration, inclusivity, and work-life balance. We actively support and enable strategic initiatives by aligning our learning and development programs with the company's goals and objectives. We aim to strengthen our company brand and enhance pride among our existing employees by providing them with the necessary tools and resources to excel in their roles, thus elevating the reputation of our company in the industry and among our stakeholders. Job Description: This role is responsible for supporting the development and implementation of these programs within T&P APAC. The primary goal of this position is to have big picture vision while maintaining an intimate knowledge of daily operations that will continue to drive the team forward. Operational excellence, program management and relationship building will help you be successful in this role. Key Responsibilities: Operations: * Administration of a simple LMS: the primary tasks involve creating and managing TPIL APAC offerings within the LMS portal, ensuring optimal attendance by monitoring enrollments and waitlists, automating notifications in accordance with the Learning Policy, tracking session-related data such as enrollments, waitlists, unenrollments, and no-shows, and maintaining Learn++ as the central repository for all program-related data and dashboards. * Managing, posting and monitoring communications within Slack. Includes: Monitoring and updating broadcast channels, creating and managing Slack channels tailored to various programs, addressing queries in program-specific Slack channels, sharing relevant materials and communications such as reminders, pre-post materials, recaps, and feedback forms within these channels, and actively promoting training opportunities through broadcast channels. * Tools Management: In managing tools, tasks include selecting the right meeting platform (Google Hangouts/Zoom/Webex) based on program needs, using Google Suite for creating calendar invites, maintaining TPIL Regional DLs, data analysis, and Google Slides presentations, and in Zoom, creating links, managing Breakout rooms and Polls, and reporting analytics like attendance and feedback. * Vendor & Inventory Management : Responsibilities include gate pass acquisition, SEZ approvals, guest check-in/check-out, in-person setup coordination, inventory management, schwag design and procurement, gift card distribution, SME attendance tracking, event dry runs, email communications via Marketing Cloud, engagement campaigns, and managing inquiries via the TPIL APAC alias. Finance: Responsibilities include partnering with suppliers for scheduling and estimates, managing PR/PO requests, handling AMEX p-card payments, monitoring spending, communicating with budget owners, maintaining budget sheets, sourcing quotes, overseeing gift cards and SPIFF forms, managing supplier profiles and compliance, ensuring timely supplier invoicing, and acting as a liaison with accounts payable. Data management for the APAC region: Tasks involve collecting and presenting statistics related to email and Slack channel communications, monitoring attendance and feedback data for learning sessions, tracking and reporting engagement metrics for all TPIL APAC offerings, and compiling data to create Quarterly Business Reviews. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  5. Salesforce

    Software Engineering PMTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce seeks technically strong, energetic, highly collaborative, and passionate engineers (Senior, Lead, Principal) to join our engineering teams! You will work with outstanding developers to build the next generation of high-scale, large-data, and AI-driven products and features. You will work with world-class engineers to build the breakthrough features our customers will love, adopt, and use while keeping our trusted CRM platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. We believe that autonomous teams with the freedom to make decisions will empower individuals, products, companies, and customers to thrive. Responsibilities: * Work with engineers on the design, deployment, and continuous performance and scalability improvement. * Architect, design, develop and maintain key software automation components. * Continuously raise our standard of engineering excellence by implementing best practices for coding, testing, and deployment. * Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance. Attributes of an ideal candidate: * Have good analytical skills and learning agility. * Passion for distributed systems and cloud technology. * Have the capacity to drill through software and sometimes hardware layers. * Provide critical thinking and technical innovation. * Write clean code with attention to reliability, performance, and security. * Build dialogue and establish trust between teams operating services upstream and downstream. * Establish customer connections and build insights into their business to feed into design. * Partner with leadership and architects to define and scope engineering plans * Operate the service as an owner through telemetry, monitoring, and analytics. * Release high-quality features on time, meeting functional, performance, scalability, and compliance requirements. Required qualifications: * 6+ years of software engineering experience * Experience working with public cloud computing architecture (ex. AWS, GCP, etc.) * Strong programming skills in Java, Javascript, C++, or other object-oriented languages are a plus. * Ability to work cross-functionally to articulate, measure, and solve performance issues * Hands-on experience with performance measurement, evaluation, and optimization * Experience with CI/CD and microservice platforms * Experience with monitoring, alerts, logging, and troubleshooting technical problems * Experience with distributed caching and load-balancing systems Preferred qualifications: * Deep understanding of cloud provider technology stack and implementation insights * 5+ years of experience operating IaaS and PaaS services on Microsoft Azure or AWS * Apex / Mulesoft / Java / Python / Javascript * Knowledge of database/datalake performance fundamentals: SQL, schema, internals * Experience evaluating and interpreting large volumes of production data using Splunk (or other equivalent tools) to evaluate throughput, latency, memory, and CPU utilization * Understanding of back-end systems and APIs, developer tools, and compilers * Knowledge in automated deployment and configuration updates using Docker, Spinnaker, Jenkins, Kubernetes * Experience building highly scalable web applications. * Experience with Agile software development and test-driven development * CLI (Command Line Interface) development * Ability and desire to work with customers to debug issues on any OS * Master’s degree in Computer Sciences or equivalent field Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details As a Public Sector Account Executive , you will be responsible for building strong relationships with key public administrations of your sales territory either with business or technical decision makers to understand their unique business needs and guide them towards realizing the value of Salesforce for them and the citizens. You have to be able to maintain relationships with customers, influencing their long term strategic direction and acting as their trusted advisor to evaluate strategy and recommend solutions that meet their requirements. You will add value by increasing revenue and improving customer satisfaction, through working with cross-functional teams within a territory of accounts. Responsibilities Develop an account and contact plan strategy to grow the accounts within your territory. Proactively build customer stakeholder mapping and strong relationships across business and technical decision makers. Proactively build relationships with the entire partner ecosystem and the Public Sector’s opinion makers Drive revenue growth through engaging in proactive conversations with new customers to land the value of Salesforce Identify opportunities to grow the business with existing customers by initiating conversations, leveraging usage patterns, providing demos together with the Solution Engineering team and collaborating with internal teams to maximize the value and impact for our customers. Effectively turn prospects and qualified leads into opportunities by qualifying opportunities Implement strategies to accelerate the closing of deals (mapping timeline, customer engagement, buy-in and de-risking) to drive predictable deal closure. Drive predictable forecast and pipeline management. Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas: adoption, project delivery, etc Requirements 7+ years of technology-related sales or account management experience Strong track record of prospecting, new account development, territory building and quota performance Ability to value sell to senior executives as a trusted advisor with a consistent track record of identifying customer needs and successfully implementing solutions that solve their problems Experience in building strong customer relationships with business and technical key decision makers Excellent communicator, organizer, presenter and great verbal communication skills Outstanding operational excellence, e.g. forecasting, building healthy pipeline,, opportunity management and virtual team orchestration Strong negotiation skills, financial acumen and driving deals to closure. Proven track record of outstanding performance and achieving goals Success-driven, works well in a diverse team and enjoy a dynamic and changing environment Problem solver and ability to work in fast-changing environment and manage ambiguity Strong time management skills - able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative, and team-oriented environment Passion for cloud technologies and changing the world *LY-I Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Are you a systems performance expert? A SQL tuning pro? A data nut? An automation wiz? Want to be part of something big? How about building the innovative distributed database technology that is powering growth of the Salesforce Core Platform across the globe? The Salesforce Database team is building the future of trusted enterprise computing in the cloud. We're a fast-paced highly collaborative team and work across all areas of our distributed transactional database technology stack. We are seeking creative and dynamic performance engineers to deliver the tools, analysis, and optimizations that will drive the Salesforce Core database technology to new levels of performance and scalability with every release. You are a solid developer and a keen analyst up and down the stack. You enjoy designing experiments, analyzing data and optimizing software. You've felt the thrill of speeding up SQL execution by 10X (or 100X) and like to talk about query plans at lunch! Our performance engineers work in a highly collaborative environment. We partner closely with database and storage system developers, application performance engineers, infrastructure engineering, and our analytics team to deliver all the pieces that add up to high performance in production at scale. Sounds exciting? It is! Job Responsibilities: Develop, run and analyze a comprehensive suite of performance workloads and system benchmarks for release qualifications, research, and development projects Support application performance teams with expert query performance analysis Investigate production database performance issues Work closely with systems and application developers to deliver performance fixes and proactive improvements. Devise, prototype and evaluate system performance and scalability improvements (algorithmic efficiency, concurrency control, memory management, etc.) Profile the database engine (C code) and storage service (Java code) Conduct benchmarking, analysis and modeling for hardware selection and capacity management Collaborate with multiple teams on telemetry, dashboards, and analysis facilities to manage the performance of our rapidly growing production fleet Provide technical training in database performance analysis to the Salesforce engineering community Requirements: BS or higher degree in Computer Science, Electrical Engineering, or related field MS or PhD in databases or distributed systems is a plus 3+ years experience in professional software development 3+ years experience in performance engineering for large scale software systems Strong CS fundamentals including data structures, algorithms, and system design Strong coding skills (Java or C/C++) Proficiency in SQL database programming Experience with SQL tuning, analyzing query plans and traces Fluency with Linux commands, interfaces and OS concepts Expertise in data analysis and visualization High energy and enthusiasm for technical problem solving, learning and growth mindset Great communication and collaboration skills Desired Skills & Experience Extensive experience with SQL query optimization, knowledge of DB optimizer internals Depth in database architecture and internals Experience with Splunk for performance monitoring and analytics Java profiling tools, JVM tuning, heap dump analysis Working with source control systems (Git preferred) Linux shell scripting, Python Statistical analysis and experimental design Operating system concepts including processes, threads, memory management, networking, file systems, and storage Network technologies like DNS, Load Balancing, SSL, TCP/IP, HTTP Cloud based platforms and infrastructure (AWS, GCP, Azure) Docker and Kubernetes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $ to $.For California-based roles, the base salary hiring range for this position is $ to $. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The ‘F&S’ team (Finance & Strategy) is the global promoter for smart growth, delivering financial, business accountability, insight to optimize decisions, and shareholder success. The primary role of the Finance Manager is to provide extensive business partnering and financial support to the Americas Go-To-Market Organization! The role will lead all aspects of financial planning, forecasting, management reporting, and decision support for the Americas Go-To-Market Organization. This role is a trusted financial partner, collaborating with multiple functions including the GTM organization, Sales Strategy, Corporate Finance and Accounting. This role will also engage in the annual Long Range Planning cycle for the Americas region in addition to working on key metrics for the team. This role will also help engage with technical reporting requirements for the broader team, maximising data tools as needed to provide insights to the business. Successful candidates for this team have strong financial and analytical skills, excel at extracting insights from data and converting ideas into action. They have exceptional partnership and communication skills, able to distill sophisticated ideas into executive-facing summaries and presentations. Working in a fast paced environment, successful candidates are able to manage several priorities and deal with ambiguity optimally. Responsibilities: Guide Finance and Strategy support for business leaders within Americas Go-To-Market Build trusted relationships with key business partners by improving business ability to draw insightful recommendations Manage forecasting processes (monthly and quarterly forecasts, scenario modeling) Drive improved management reporting - work with Operations and Accounting to more discreetly and accurately track financial results Drive existing management reporting – examine financial results, distill and synthesize issues, communicate key messages to senior management Identify and complete financial analysis to optimize business performance Work closely with the Functional leads to provide management reporting, accounting and compliance mentorship plus ensure alignment of global as well as local operational initiatives Assist in analysis and presentation of strategic materials for key management meetings Develop repeatable business, operational and financial processes widely understood by all key partners Build detailed financial, scenario based models to evaluate investment priorities and evaluate potential alternatives Build and maintain cross-functional relationships across Finance functions and with the broader F&S team; connect and lead cross-functional working groups to deliver insights and drive strategic decision making Analyze decisions and incorporate key insights from cross-functional teams to ensure that the impact on the Company’s financial documents is appropriately assessed Required Experience / Skills: Bachelor's degree or equivalent experience required, Advanced degree preferred 5+ years of FP&A or business finance experience, including experience at a global, publicly-traded company Business partnering and ability to draw conclusions from data Ability to work in a fast paced, constantly evolving environment Ability to work cross functionally and influence appropriately Strong analytical and problem solving skills Excellent communication skills (written and verbal) Ability to think strategically and operate effectively with management Ability to encourage and mentor team members for career development Experience with Hyperion, Oracle, Business Objects, SQL, Python, R, Tableau, or other BI tools Development of dashboards applying data visualization platforms (i.e. Tableau, PowerBi, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Account Executive, General Business - Marketing Cloud The Marketing Cloud Account Executive sells Cloud-based Marketing Products into a diverse set of Commercial Accounts for High tech and multi industries. As an Account Executive within the Marketing Cloud sales team, you will formulate and implement a Marketing Cloud sales strategy within an assigned region. You will work in partnership with the existing Account owners and will carry quota for the Marketing Cloud product sales to drive revenue growth. Day-today:Prospect and lead pipeline Develop partnerships in the partner ecosystem to drive new business Ability to do an initial demonstration of the Marketing Cloud capabilities. Position Marketing Cloud products and services and improve Customer’s impact. Negotiate and build product and service orders, contract addendums and renewals. Handle and develop existing contacts and build ambassadors. Weekly accurate forecast to sales management. Build business plans in collaboration with the extended team in order to drive net new revenue and ensure customer success. Winning mainly net new Marketing Cloud business revenue within Commercial accounts according to the business plan. Requirements: Proficient in Portuguese and English. A confirmed sales hunter and closer. 8+ years of outside enterprise software sales experience. Strong preference for Digital Marketing (MarTech / AdTech) sales experience. Passionate about customer success - teaming with the extended team. Consistent track record of exceeding sales quota preferably (e-commerce, digital marketing) SaaS solutions. Ability to negotiate commercial contracts and maintain good pricing. Validated commercial success in working with executives, VP and ‘C’ level. Ability and confirmed experience with critical thinking and sophisticated processes. An outstanding time to join the most innovative company in the world. We’re looking for outstanding talent to drive impact at our customers and define the future of digital marketing. Brazil Benefits Health Insurance for the family group Complementary Medical Assistance Program Pension Plan Savings Fund Program Life Insurance Coverage Monthly Food Coupons Monthly Wellness Reimbursement Annual Education Reimbursement Employee Stock Purchase Plan Unlimited Vacation Days Extended Parental Leave Fertility and Adoption Support Employee Assistance Program Employee Discount Program Referral Program And more! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Location: Porto Alegre - RS About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. About Role Sell the entire Customer 360 Platform and increase revenue spend across a set of new and existing customers The Territory Account Executive, sells cloud based products into a diverse set of commercial accounts. As an Account Executive in our sales team, you will formulate and execute a sales strategy within an assigned region. You will work in partnership with the existing Account owners and will carry quota for the products sales to drive revenue growth. Preferred Qualifications A proven sales hunter and closer. Experience with outside software sales. Passionate about customer success - active teaming with the extended team. Proven track record of exceeding sales quota preferably SaaS solutions. Ability to negotiate commercial contracts and maintain competitive pricing. Proven commercial success in working with executives, VP and ‘C’ level. Ability and proven experience with strategic thinking and complex decision-making. Key Responsibilities Close opportunities at assigned existing accounts and drive sales at new accounts Drive sales within assigned segment (lower Commercial segments Acquire new logos within assigned territory Speak to Salesforce offerings as they relate to the customer’s needs and engage other Salesforce resources as required Manage high volume of accounts and sales Our investment in you World class enablement and on-demand training - check out Trailhead.com for a sneak peek! Sandler Sales Training Week-long product bootcamp Fast Ramp mentorship program Weekly 1:1 coaching with your leadership Clear path to promotion with accelerated leadership development programs Exposure to executive thought leaders with a passion for living our values Volunteer Opportunities: Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal year 2019. We have a public-facing website that explains our various benefits for: Health Benefits Financial Benefits and perks Time off & leave policies Parental benefits Perks and discounts Visit https://www.getsalesforcebenefits.com/en for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Location: Porto Alegre - RS About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. About Role Sell the entire Customer 360 Platform and increase revenue spend across a set of new and existing customers The Territory Account Executive, sells cloud based products into a diverse set of commercial accounts. As an Account Executive in our sales team, you will formulate and execute a sales strategy within an assigned region. You will work in partnership with the existing Account owners and will carry quota for the products sales to drive revenue growth. Preferred Qualifications A proven sales hunter and closer. Experience with outside software sales. Passionate about customer success - active teaming with the extended team. Proven track record of exceeding sales quota preferably SaaS solutions. Ability to negotiate commercial contracts and maintain competitive pricing. Proven commercial success in working with executives, VP and ‘C’ level. Ability and proven experience with strategic thinking and complex decision-making. Key Responsibilities Close opportunities at assigned existing accounts and drive sales at new accounts Drive sales within assigned segment (lower Commercial segments Acquire new logos within assigned territory Speak to Salesforce offerings as they relate to the customer’s needs and engage other Salesforce resources as required Manage high volume of accounts and sales Our investment in you World class enablement and on-demand training - check out Trailhead.com for a sneak peek! Sandler Sales Training Week-long product bootcamp Fast Ramp mentorship program Weekly 1:1 coaching with your leadership Clear path to promotion with accelerated leadership development programs Exposure to executive thought leaders with a passion for living our values Volunteer Opportunities: Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal year 2019. We have a public-facing website that explains our various benefits for: Health Benefits Financial Benefits and perks Time off & leave policies Parental benefits Perks and discounts Visit https://www.getsalesforcebenefits.com/en for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, encouraging the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for a curious and upbeat Mid Market Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into a small set of named accounts. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will work closely with other product specialists known as co-primes to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers. Responsibilities In this role, you will work closely with current and prospective customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals. You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will give to our business, as a valued member of our Ohana. Required Skills And Qualifications Proven success of quota carrying, technology solution-based direct sales experience Account Planning and Strategies: Establishes plans to achieve sales objectives by optimally identifying and qualifying opportunities. Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Communication: Proficiency in German and English. Interacting in German with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom). Resource Application: Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Develop a point of view on our portfolio and our ecosystem to engage all multipliers on serving new and existing customers. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  6. Salesforce

    Solution Engineer

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Solution Engineer - TableauLocation: UK, office or remote (office flex) based Do you want a high profile role in a team selling the world’s leading data visualization and analytics platform? Are you excited by the thought of being a Trusted Business Advisor to our customers? Can you talk with authority about data and AI? Do you love the idea of working with public sector organisations across the UK and EMEA? Are you passionate about data, and how it can be used to solve real-world problems? Will you thrive within a sales organisation driving growth and adoption? …if this sounds like you, get in touch. Who we are….. For over 20 years Tableau has been a clear market leader for BI & Analytics, throughout that time we have had one mission – to help people to see and understand data. Now, as part of Salesforce, we are able to deliver multi-function solutions to a broader range of business partners, driving even greater change. Not only does Tableau have world-class products, but Tableau is also one of the most in-demand and fastest-growing marketable skills in the world. At Tableau, we’re on a mission to create world-class products capable of solving real-world problems. However, the technology is only part of it - we know that how we work is as meaningful as what we do - our values (Trust, Innovation, Customer Success and Equality) set the stage for all employees. For us Solution Engineers we hold a privileged position as we often introduce Tableau to a new audience. We are the public face of our organisation, representing Tableau, communicating our values and inspiring people to join our Tableau community. Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses are the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community. Why join us? Come aboard if you are excited about having an impact on our world through data and want to work with and learn from the best. We encourage our employees to bring their authentic selves to work, and you’ll be surrounded by people who speak their minds and measure success by the impact we have. Who we look for…. At Tableau, our Solution Engineers are among our highest-skilled and most proactive business builders. They play a meaningful role in mentoring other SEs to become world-class pre-sales professionals, constantly looking for ways to scale their knowledge and impact across the organisation. As behavioural role models, they are positive in outlook, embracing change and extolling the Salesforce values. Day to day these individuals operate in the more complicated, ambiguous aspects of the role - sometimes leading our highest profile deals and acting as overlay support, providing SME knowledge, innovation and strategic feedback into our most critical engagements. Customer Focus:Works long-term with our most strategic accounts.Also works as a specialist technical overlay on critical engagements.Builds relationships across customer communities.Technical Ability:Typically the EMEA or Global authority on areas of SME.Able to provide impactful point support on a wide range of deep technical areas.Able to build mutual respect with customer technical executives and SMEs.Business Builder:Defines best-in-class pre-sales practices in all competencies and coaches/enables the team at scale.Scales SME capabilities to drive business and impact beyond SE team or region.Influences account strategy at an industry or LOB level to drive incremental growth for Tableau.Industry Alignment:This Public Sector team works with accounts across Healthcare, Defence, Transport, Non-Profit, Local/Central Gov and Policing - having a positive impact every day on citizens across EMEA.Relevant industry experience is helpful but not essentialLanguage:Must have fluency in English, other European languages are a plus. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the Customer Success Platform, and world's #1 CRM empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Role Description: We are currently recruiting a high-energy, driven Enterprise Account Executive with relevant experience in Software or Solution sales, value-driven sales approach. Ideal candidates should possess strong B2B sales and account management experience and a solid track record. Salesforce offers a fast-paced, innovative environment where you will be provided the tools, resources, and outstanding leadership to sell business application solutions. These individuals are committed to winning but also benefit from seasoned leadership and an incredible, loyal and passionate customer base ideal for up-selling and cross-selling our growing suite of Cloud Computing applications and platform. Your Impact: Learn Salesforce award winning products, platform, and value propositionWork in partnership with our team of Business Developers, Pre-sales and marketers for all sales leads and sales opportunitiesDrive a high volume of sales by managing the complete sales processUp-selling and leveraging business from new and established customer relationshipsStrengthen client relationships through regular engagement and face-to-face meetingsManaging industry events and user groups to generate market interestAttend industry-recognized sales training programsFurther development of sales techniques through our Sales Academy, Boot camp and Sales Productivity teamsBasic Requirements: Technology sales experience, preferably Software or Business ApplicationsSolid sales forecasting abilities and revenue achievementSuccessful history of net new business salesA background in inbound and outbound prospecting and closing of new businessConsistent overachievement of quota and revenue goalsWillingness to Travel About Us Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! Accessibility - If you require accessibility assistance applying for open positions please contact the Salesforce.com Recruiting Department. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Enablement Program Trainer, part of MuleSoft’s Global Enablement Team, is a person who brings sales experience with a passion for learning, coaching, and delivering engaging MuleSoft onboarding, skill training sessions, and in-person training. This role focuses on delivering, virtually or in-person, our MuleSoft Enablement Programs. These programs include, but are not limited to, Immersion Onboarding, Majors Program, Hub Days, Skill Workshops, and other enablement programs. This individual works closely with the MuleSoft Onboarding and Salesforce Global Enablement training teams to ensure that MuleSoft sellers have the best onboarding and skill training experiences and learn how to sell MuleSoft and adopt the Salesforce Customer360 to be productive in their roles quickly. They will also partner with the MuleSoft Enablement Business Partner team to help upskill and reboard underperforming sellers. Their passion for enablement and sales combined with a growth mindset allows them to drive the success of our MuleSoft sellers. Responsibilities: Deliver engaging training exercises to test our employees’ knowledge of foundation MuleSoft topics, either in-person or virtually Support the building of content and curriculum for sellers designed to teach them key MuleSoft selling skills Keep a pulse on the competitive landscape, industry trends, and business requirements such that curriculum adjustments and delivery mechanisms are timely and of high value Assist in keeping onboarding and enablement content up-to-date and following market trends Oversee show-you-know enablement exercises in our live training sessions, and drive the scoring process with the team against a rubric framework Partner with Salesforce Global Enablement & MuleSoft Business Partners to reboard underperforming sellers and provide additional skill training to drive performance Help support, coordinate, and deliver regional skill training and in-person training for MuleSoft sellers Monitor critical performance metrics and continually enablement solutions for key performance issues adversely impacting sellers’ performance in partnership with Sales Programs and OPM Align closely with the MuleSoft Onboarding Team, Enablement Business Partners, Sales Programs, and Sales Leadership Preferred Qualifications and Skills: Some relevant experience, including sales experience and/or corporate learning experience and enablement or teaching experience (previous sales experience preferred but not required) Demonstrated experience leading engaging training sessions Strong interpersonal skills; adept at resolving complex business issues and moving solutions to the next level Strong communication skills and attention to detail Ability to adapt to changing priorities while continuing to manage onboarding and ongoing enablement programs “Do What It Takes” mindset to drive execution and ability to pivot Ability to interact and collaborate effectively with individuals at all levels of the organization Demonstrated ability to work both collaboratively and independently Growth mindset and ability to take feedback well Ability to be in the office 3-4 days per week and lead in-person training sessions in a local hub (here London) Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning; approaches each interaction with an open mind; great listener and hands-on LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message TEAM PLAYER: Proficient at collaboration and working with members of a team URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability ADAPTABLE: Excels in high levels of uncertainty and change COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource base Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. ROLE DESCRIPTION: You will have primary responsibility for providing front-line troubleshooting, feature explanation, and best practice guidance for Salesforce clients from around the world. The Global Support work environment is highly client-focused and fast paced, operating globally to provide 24/7/365 technical support. A Success Engineer operates efficiently in this climate, maintains composure, exhibits professionalism, and delivers the highest levels of client satisfaction at all times. A Success Engineer operates efficiently in this climate, maintains composure, exhibits professionalism and delivers the highest levels of client satisfaction at all times. RESPONSIBILITIES: · Provide exceptional frontline technical support via phone and email to Salesforce clients · Assist with general best practices, including: user management, data management, and reporting and dashboards · Identify situations where professional services or account executive intervention may be warranted · Track and maintain all client communications and case documentation in Salesforce · Follow established support processes and procedures PREFERRED QUALIFICATIONS & SKILLS: · Passion for Client Experience · Fluent in English and Spanish, both written and spoken · Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) · Excellent written and verbal communication skills · Action oriented with strong organizational, analytical and problem solving skills · Highly adaptable, fast learner · Technical aptitude in support of learning Salesforce Cloud applications and solutions · Dependable, motivated, self-starter, with the ability to work independently · Experience in technical support (or other client focused environment) · Language skills- English LEADERSHIP QUALITIES: · PASSION: Passionate about Customer Success · BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on · URGENCY: Ability to move fast and drive business value and results · OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart · TRUST: Trust the company's core values · ADAPTABLE: Excels in high levels of uncertainty and change Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $67,000 to $92,100. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. In this role you’ll use your extensive knowledge of JavaScript, TypeScript, HTML, and CSS to improve our internal design system and product language, Slack Kit. You’ll engineer for usability, maintainability, accessibility, and performance while delighting our users by making their working lives simpler, more pleasant, and more productive. In addition to building and maintaining components, you’ll be responsible for helping fellow Frontend engineers contribute to the overall system, serving as a technical lead on the ongoing work, aligning component APIs across the system, and working with other engineers and designers within Slack Kit to help define a shared vision for how Slack builds its product interface. Our existing components and patterns are used in thousands of places throughout the code base, and implemented by the majority of frontend engineers here. We need engineers who want to make that experience as enjoyable and seamless as possible. What you will be doingCollaborate with designers and fellow engineers to spec, write, test, and deploy code that adds to and enhances our existing library.Brainstorm improvements to our design system’s user experience such as Figma plugins, robust documentation, interactive component sandboxes like Storybook, and more.Lead technical strategy and efforts to push our Design System forward with insightful and forward-looking approaches that have an impact on an entire engineering function and tackle large open-ended problems.Explore new technologies to push the design system forward and enabling improved developer experience for the scale and size of the product & frontend team today.Set the vision for strategic development of methods, techniques, and evaluation criteria.Advise and guide the efforts of this new initiative through delegation to senior technical leaders.Improve the accessibility throughout the product by ensuring our core components are all fully usable by users of assistive technologies.Communicate updates and changes outwardly to frontend engineers.Document and share best practices more broadly with the frontend team.What you should have5+ years of practical experience writing client-side JavaScript or TypeScript.2+ years experience with React and Redux, Lodash, and/or CSS preprocessors like LESS or Sass.Strong communication, organization, and project management skills.User experience and design sensibilities.Ability to boil down fuzzy or complex initiatives into actionable tasks. Willingness to collaborate and enjoy serving within a larger community of engineers and product designers.Experience with complex API and library design and implementation, with an emphasis on modularity.A disciplined approach to development, testing, documentation and code structure in a highly collaborative team environment.A constant desire to improve, learn more, and take things higher.Self-awareness, a positive attitude, a sense of humor, and empathy.Bonus points if you have experience withUsing or developing within a design system at scale.Using Slack and a keen interest in making it better.Turning complex product specs into features.Accessibility, internationalization, or localization.An understanding of how to evaluate conflicting needs and navigate the best path forward for the broader system.Web development, distributed systems and parallel processing.Testing and documentation tools including Applitools, Cypress, Storybook, and Zeroheight.Development tools such as Kubernetes, Webpack, ESLint, and TypeScript. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Colorado-based roles, the base salary hiring range for this position is $175,600 to $254,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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