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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we make the tools that help people work more effectively and efficiently. Design and User Experience is at the center of all of it. We bring powerful visions to life with the latest technologies and the Salesforce platform. We put customers first and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our digital experience platform that allows businesses of all sizes and industries to create unique and engaging experiences for their customers across multiple touchpoints. You and your team will distill complex problems and propose clear, efficient, consistent solutions. You're meticulous and excited about beautiful design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, experiment with the latest devices and wearables. You have a keen eye for useful products, and you share your findings with the team. You're a tireless advocate for the end user. You have deep empathy for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users. The ideal candidate enjoys creating experiences with technology, hacking on new projects, and intensely working on high-value, strategic initiatives under tight time constraints. You will have direct access to customer executives and Salesforce executive management, while working closely with the Salesforce Product and Sales organizations. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers. Responsibilities: Manage and develop a team of talented designers Recruit, nurture and retain best-in-class talent Influence and compellingly communicate the vision to a wide variety of key stakeholders Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing Solve complex UX design problems across multiple channels Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research Work with engineering to deliver final product Reinforce a design-thinking culture that leverages the best product, technology and innovative talent Own various application interfaces Work with devs and QE to deliver polished final product Evangelize SLDS interface guidelines and design patterns. Experience / Skills Required: Managed an entire product lifecycle from concept to release 7-10+ years of experience designing and delivering products in cross-functional teams from start to finish 3+ years of management experience A strong passion for managing and mentoring designers Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts Power to influence others and build consensus, while dealing with ambiguity Self-motivated, a good communicator, and able to balance great design with meeting short deadlines Experience using analytics, user research and other approaches to help make decisions and iterate on the product Constant drive to stay up-to-date with the latest industry news and developments. A deep appreciation and talent for simple solutions to complex problems Expert knowledge of design tools such as Sketch, Photoshop, Illustrator BA/BS or MA/MS in design related field, or equivalent experience Bonus: Experience working in design systems Experience with CRM or enterprise software Experience working in design systems Please submit your resume and URLs to your portfolio. Submissions without a portfolio or samples of work will not be considered. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $172,500 to $411,800.For California-based roles, the base salary hiring range for this position is $188,200 to $449,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the job The Real Estate Director will be a key member of the Portfolio Strategy and Transactions team within the Real Estate and Workplace Services organization. You will focus on real estate portfolio planning that will shape Salesforce’s global real estate footprint. This position requires a demonstrated ability to lead multiple work streams to drive execution. The ideal candidate has a combination of real estate transactions and finance experience and a keen understanding and passion for the exciting business of Real Estate. This role will report to the Sr. Director of Real Estate Portfolio Strategy & Transactions Responsibilities * Develop and drive long-term portfolio plans across all sites in assigned region, including directing scenario planning and market analysis for real estate strategies * Provide executive project oversight for strategic real estate projects that typically require cross-functional and external resource allocation and/or alignment * Lead the End-to-End lifecycle of real estate transactions (from strategy to execution), coordinating with service providers and working cross-functionally with internal teams to drive deals to a timely close * Manage and drive lease negotiations for both growth location and sublease/downsize locations in the best interest of Salesforce * Provide a key thought partnership role to help drive the strategic agenda forward * Monitor and track critical lease dates * Collaborate with Finance, Strategy, and Business Partner team to create annual budgets * Prepare deal summaries and approval decks for executive communication * Conduct ad-hoc analysis and decision support * Work closely with the lease administration team * Pro-actively find opportunities for process improvement and efficiency Requirements: Education, Experience, and Key Skills * 10+ years experience in a combination of Real Estate Transaction Management/ Portfolio Scenario Analysis and/or Finance with a track record of success, including experience working in a corporate real estate team * Effectively collaborate across multiple teams within Real Estate to gather data collection and analysis requirements * Experience in negotiating and driving complex lease transactions, engaging with legal teams, broker teams, and internal partners * Experience in negotiating a wide variety of transactions, incl. new lease acquisitions, lease renewals, dispositions (subleases, terminations) etc. * Experience leading internal approval process and managing approval timeline * Effectively manage transactions across multiple countries and time zones * Flexible and comfortable pivoting quickly on portfolio scenario analysis; ability to handle multiple high-visibility transactions simultaneously * Excellent presentation, verbal and written communication skills * Excellent analytical skills - both planning and financial * Outstanding organizational skills and attention to detail * Self-starter and high degree of motivation to go above and beyond the task at hand * Highly responsive and service-oriented demeanor * Ability to operate in a high impact, fast-paced environment * Ability to think strategically and act in a detailed, hands-on manner * Experience working in a results-driven, solutions-oriented, and fast-paced environment with competing priorities * Bachelor's degree in Real Estate, Finance and/or Business Administration related Location - London or Dublin About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three radical ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. For Colorado-based roles: Minimum annual salary of $128,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/ Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org . Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Technical Account Manager - Tableau Tableau was founded in 2003 as a result of a computer science project that aimed to improve the flow of analysis and make data more accessible through visualization. This includes making machine learning, statistics, natural language, and smart data prep more useful to augment human creativity in analysis. And we not only offer a complete, integrated analytics platform, but also proven enablement resources to help customers deploy and scale a data-driven culture that drives resilience and value through powerful outcomes. Tableau was acquired by Salesforce in 2019, and our mission remains the same: to help people see and understand their data. We are currently seeking a Technical Account Manager to join our EMEA TAM Team. Serving as the customer’s trusted Tableau advisor you will become an extension of their workforce through various areas of personalised service. Identifying and addressing technical concerns, requests, and aligning to customer priorities, projects, and problems, the TAM brings senior level technical expertise, and will act as the main technical point of contact for the account by coordinating with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. The TAM will primarily be working with a dedicated customer. Responsibilities will include: Develop an in-depth understanding of the customer’s Tableau environment, business partners, and their reporting and analytical needs. Offer best approach guidance and recommendations for optimum health and performance of the Tableau ecosystem. Apply comprehensive troubleshooting and debugging skills to establish a working reproduction, acceptable resolution, and root cause. Provide thorough root cause analysis on issues that could impact the customer in the future. Oversee successful implementation Tableau Blueprint’s Agility arm. Build strong multidisciplinary working relationships with Sales, Engineering, and Product Management. Provide escalation management on critical cases with Support, Sustaining Engineering, and Development to provide regular status updates to the customer. Communicate with all required partners and customers on crucial support cases and high priority issues. Conduct quarterly reporting and deployment reviews to spot trends, proactively identify potential issues, and offer tailored release recommendations to meet stability, performance, and new feature requirements. Identity revenue opportunities and partner with the account team to recommend paid services, licenses, training, and additional Tableau products to meet current needs and future growth. Contribute to Tableau knowledge, community, and training resources. Prepare and deliver custom technical presentations and trainings internally, at customer sites and Tableau conference. Experience required: To be successful in this role, the following experience is preferred: Experience in technical account management or a customer-facing role supporting enterprise level, critical applications. Fluent in English & French Experience with databases, SQL, Windows / Linux Server and security infrastructure. Tableau technical skills and/or the ability to acquire in depth knowledge of Tableau products. Good understanding of networking, server set-up, and administration, including troubleshooting experience with internet architectures, firewalls, proxy servers, and web servers. Understanding of relational databases; understanding of enterprise data warehouse techniques, OLAP etc. Superb Communication skills. Must be able to empathise with customers and convey confidence. Able to explain highly technical issues to a non-technical audience. Collaborate and own. Able to prioritise and route-specific customer’s needs to the proper channels. Take ownership and work towards a resolution. Diligent. Nothing gets overlooked. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). We hire Recruiters! Tableau hires company builders and you will be asked to be on the constant lookout for the best talent to bring on board to help us continue to build one of the best companies in the world! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Business Technology blazes the trail of enterprise IT. We own more than the traditional IT components with a heavy focus on working closely with our business partners for outstanding outcomes. Our goal is to deliver technology that is centered around our business values and our collective success. We lead the world’s foremost Salesforce implementation and enable our distributed team of 70,000+ to do their best work by using our platform! About the Role: Salesforce is seeking an experienced Senior Director to lead our Human-Centered Product Portfolio combined Center of Excellence (COE) through defining, building, and implementing a lean Product and Portfolio solution. An ideal candidate has a solid background in Agile Product Management, User Experience, and Product Portfolio Management methodologies. A candidate should have experience with updating and driving new organizational strategy, and be an agent of change to ensure that Product & Portfolio standards are embedded into our culture. The abilities to form positive, lasting relationships with collaborators, proactively manage risk, take ongoing constructive feedback, and commission hard-working teams are essential in this role! This Product Leader is an innovator for Product Strategy and Operations Maturity, driving teams to mature by drawing on industry standard methodologies, previous experience, and alignment with corporate strategy. They are an enthusiast of Design Thinking methodologies and practices, and apply all subject areas across their strategic process. This professional will be part of the COE leadership team and leads strategic planning of the BT Product Portfolio and communicating to our business and product teams and CIO leadership. This is a unique opportunity to lead change and transformation for a large IT organization in the midst of a shift to agile and product-based operating model, and positively impact the working lives of our team members as we simplify our processes and drive ownership and accountability across the organization. In office expectations (Dallas, TX, Indianapolis, IN or Atlanta, GA) are 10 days/a quarter to support customers and/or collaborate with their teams. This is not a remote opportunity. Responsibilities: Drive Product Management Maturity, process standardization, and continued transformation across 400+ teams in BT through a team of embedded Product Management coaches and COE enablement strategy Establish a vision and lead a large-scale transformation from traditional Project Portfolio Management to Product Portfolio Management applying Lean Portfolio Management methodologies within an Agile technology organization Convert and standardize Design COE services with the Director of Design Excellence reporting directly into you Define effective product and portfolio management processes, structure, roles, responsibilities, finance processes and delivery methods for successful execution of business objectives Provide support to critical initiatives in the way of oversight and alignment to established standard processes. Quality check teams for alignment and champion an environment accountability Lead business and IT executives in tracking critical success factors and identifying business value across the product portfolio using a standard method for prioritization and value recognition throughout the lifecycle of development Demonstrate thought leadership for Portfolio and Product development and optimization Partner with Finance Business Partners to shift budget and finance processes towards an agile scalable long-term solution while successfully hitting finance metrics and targets Partner closely with Product, Engineering, Enterprise Operations, and Architecture leadership to drive process definition for portfolio prioritization and budgeting Rally the multi-functional teams that span over multiple time zones and function in a variety of agile methodologies to hold teams and individuals accountable for adhering to standard and defined processes Required Qualifications 8+ years in agile product management or related experience Prior product management experience leading sophisticated Product Lines with high-visibility customers and collaborators Experience managing Profit and Loss and team-specific budgets Successfully led enterprise level multi-functional ground-breaking programs with specific examples of business results achieved Agile methodology and/or Scaled Agile certifications Experience in teaming with Design, Architects, Engineering, and Program functions in complex deliveries and roadmap alignment, leading data-driven prioritization processes, and maintaining a strategic roadmap Experience driving strategy, operational excellence and process improvements across multiple collaborator groups A related technical degree required Skills Ability to work well in multi-functional, highly collaborative, and team oriented approach to problem solving Excellent written, presentation and design skills along with the finesse to communicate business insights effectively across the company, including executives Can work in a highly ambiguous and fast-paced environment Additional Preferred Qualifications Experience in a large IT or product company Design Thinking education and certifications Salesforce background a plus or clear knowledge of our business, strategy, values, and products Deep understanding of how to work directly with a large number of multi-functional collaborators and unifying direction using influence and partnership Highly ambitious, flexible, and innovative with a demonstrated bias for action and growing in a matrixed, hub-and-spoke model environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? We are looking for an Account Executive to join our Sales team and focus on our Volume customers in India. This segment represents a huge opportunity for Slack and we want someone who is eager to do the best work of their lives while supporting others in doing the same. LOCATION: MUMBAI You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a constantly evolving environment, then come and join us! We’re nice. What you’ll be doing: Educate customers on the value of Slack in a thoughtful way Provide recommendations based on a customer’s business needs and usage patterns Lead multiple customers simultaneously at various stages of the Slack buying cycle Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries Drive revenue through proactive outreach to existing customers Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product What you should have: You have 5+ years relevant work experience in a sales role and are familiar with selling technology products in B2B space You have a good track record of performance and quota achievement You have a hunter mindset with a strong inclination to prospect Good business-acumen. You are a self-motivated teammate that can act independently Ability to create network and sell to executives You are flexible, adaptive, and resilient You have excellent written and verbal communication skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the position: Salesforce is looking for an experienced software engineer to join our Salesforce on Slack practice. You will be responsible for developing groundbreaking, delightful and highly scalable Slack applications that will transform the way Salesforce works. You must have a solid background in modern programming languages (we love polyglot programmers) and experience working in cloud native, event driven environments. You will be responsible for developing and testing through all phases of the development lifecycle. You will use your experience to work with team members to develop new application features, as well as, enhance existing code and framework. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technology and integrate them quickly. Experience/Skills Required - 2+ years of experience programming with Java, Javascript / Typescript, Python or similar modern programming language. We care more about you writing clean, maintainable code than the specific language and that you have a desire to always be learning new thingsTesting isn’t optional. You consider the layers of the testing pyramid and design your solutions to be easily testedYou understand the value that DevOps brings to teams, are comfortable using modern source control, working with Continuous Integration and are excited about releasing to production multiple times a dayYou own your code all the way to production, and you build in operational support to your solutionsYou bring an Agile mindset to our team meetings and planning sessionsTrust is our number one value, so you will be responsible for ensuring the security of your solutions. Experience with SAST solutions is a big plus Experience/Skills Desired - Event driven architecturesMessaging systems such as RabbitMQ, Kafka, AWS Event Bridge, etcCloud hosting solutionsRelational databasesWeb ServicesSalesforce platform APIs, Slack APIs and Bolt SDK a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the position: Salesforce is looking for an experienced software engineer to join our Salesforce on Slack practice. You will be responsible for developing groundbreaking, delightful and highly scalable Slack applications that will transform the way Salesforce works. You must have a solid background in modern programming languages (we love polyglot programmers) and experience working in cloud native, event driven environments. You will be responsible for developing and testing through all phases of the development lifecycle. You will use your experience to work with team members to develop new application features, as well as, enhance existing code and framework. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technology and integrate them quickly. Experience/Skills Required - * 2+ years of experience programming with Java, Javascript / Typescript, Python or similar modern programming language. We care more about you writing clean, maintainable code than the specific language and that you have a desire to always be learning new things * Testing isn’t optional. You consider the layers of the testing pyramid and design your solutions to be easily tested * You understand the value that DevOps brings to teams, are comfortable using modern source control, working with Continuous Integration and are excited about releasing to production multiple times a day * You own your code all the way to production, and you build in operational support to your solutions * You bring an Agile mindset to our team meetings and planning sessions * Trust is our number one value, so you will be responsible for ensuring the security of your solutions. Experience with SAST solutions is a big plus Experience/Skills Desired - * Event driven architectures * Messaging systems such as RabbitMQ, Kafka, AWS Event Bridge, etc * Cloud hosting solutions * Relational databases * Web Services * Salesforce platform APIs, Slack APIs and Bolt SDK a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world Responsabilidades clave Ocuparse de un conjunto de clientes dedicado (región o vertical) en el espacio SMB siendo responsable de todo el ciclo de ventas. Coordinar varios proyectos de ventas simultáneamente y ser totalmente responsable de su cliente. Administrar todo el proceso de ventas para garantizar la entrega según las métricas de rendimiento clave, con un fuerte énfasis en las ventas de nuevos negocios, mientras expande las cuentas existentes. Utilizar su experiencia en venta de soluciones para responder de manera óptima a las necesidades de los clientes e identificar el potencial comercial para crear una asociación estratégica a largo plazo con sus clientes. Fortalecer las relaciones con los clientes a través de compromisos regulares y reuniones cara a cara. Organizar y administrar eventos de la industria y grupos de usuarios para generar interés en el mercado. Trabajar en conjunto con nuestro equipo de Desarrolladores de Negocios, Preventas y Comercializadores para todos los clientes potenciales y oportunidades de ventas. Requerimientos Promedio de años de experiencia requeridos: 3 años de ciclo completo de ventas Experiencia en la gestión de una gran lista de cuentas que son un híbrido de prospectos y base instalada. Logro consistente año tras año del cumplimiento de la cuota en nuevos cuentas. Experiencia vendiendo a la C-suite Capacidad para crear y presentar presentaciones a nivel ejecutivo y realización de presentaciones a sus clientes. Nuestra inversión en ti Plan Médico para el grupo familiar Plan de Ahorro a Largo Plazo Cobertura de seguro de vida adicional Subsidio mensual para comida y comestibles Reembolso Mensual de Bienestar Reembolso Anual de Educación Plan de compra de acciones para empleados Días de vacaciones ilimitados Permiso parental extendido Apoyo a la fertilidad y la adopción Programa de Asistencia al Empleado Programa de descuento para empleados Programa de referencia ¡Y más! Oportunidades para voluntarios ¿Has oído hablar de nuestro modelo 1:1:1, centrado en retribuir a la comunidad? Los éxitos en retribuir nos han ayudado a nosotros y a nuestra comunidad Trailblazer a convertirnos en líderes en filantropía, cultura e innovación. Somos una de las empresas más innovadoras del mundo, según Forbes, somos el número 1 en las 50 principales empresas que se preocupan por PEOPLE y estamos en la lista Change the World de Fortune. Los valores crean valor. Nuestros valores ayudaron a impulsar nuestra cifra de ingresos a $13,28 mil millones de dólares en el año fiscal 2019. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Your Mission as an Account Executive You look after a dedicated Territory in the Growth Business space being responsible for the entire sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer. Lead the sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while rapidly growing existing accounts. Use your solution selling expertise to respond optimally to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers. Strengthen client relationships through regular engagement and face-to-face meetings Coordinate and lead industry events and user groups to generate market interest. Work in partnership with our team of Core AEs, Business Developers, Pre-sales and Marketers for all sales leads and sales opportunities. What we are looking for: Consistent track record of success in sales, ideally with a software/IT background with emphasis on customer acquisition and positioning of sophisticated enterprise applications. Credibility at all levels and evidence of building positive relationships internally and with the customer. Effective communication skills with ability to build influential relationships and deliver results in a cross-functional environment. Successful history of net direct new business sales, with the ability to prove consistent delivery against targets. High motivation, resilience and ambition to build a career at Salesforce What we offer: Competitive Benefits Competitive compensation Employee Stock Purchase Program Wellness and Education Reimbursement Unlimited PTO Parental Leave And more! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The DnA (Data & Analytics) Sales Intelligence team at Salesforce is looking for a top-notch Product Manager to lead the development Artificial Intelligence (AI)/Machine-Learning (ML) products which help our Sales & Distribution team achieve extraordinary value. Our team is tasked with delivering intelligent data-driven strategies and products that drive Salesforce seller productivity, improve sales and operation efficiency and business excellence with actionable insights and recommendations for our sales leaders and executives. You will use big data to empower business decisions and deliver data-driven insights, metrics, and tools in order to drive sales teams’ engagement, programs and plays design, and make data-driven actions measurable, actionable, relevant, and predictable. The ideal candidates will have a solid background in statistics, data analytics and data science, data visualization and AI product management. They should exhibit technical skill, product sense and business savvy, with a passion for making an impact through creative storytelling and timely actions. They need to be highly analytical and creative in turning large sophisticated data into conclusions, and be able to work with several cross-functional collaborators and excel in relationship-building and collaboration. If you are a product manager who is equally at home discussing a project with business owners, data/decision scientists, researchers or developers, grows with accelerating business growth, is willing to roll their sleeves up and do the hard work, and is very creative, collaborative, innovative – yet focused, methodical and down to earth – we want to hear from you. Responsibilities: Partner closely cross functionally with sales, distribution, operations, sales strategy & program teams to turn data into insights, action, and provide recommendations to influence and shape the AI product strategy and enhance sales productivity. Work closely with DnA data engineers, visualization engineers, data/decisions scientists, , researchers, and other product managers to understand customer problems, find opportunities, and launch innovative AI solutions. Is the primary driver for identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals. Define and prioritize product requirements, user stories, and acceptance criteria based on customer and business needs, data, and feedback. Conduct user research, market analysis, and driven benchmarking to validate hypotheses and advise product decisions. Communicate and present product vision, strategy, and roadmap to various partners, including senior leadership, engineering, and sales. Define and analyze metrics that advise the success of products. Identify and supervise key performance metrics. Measure and evaluate product performance, user behavior, and customer satisfaction using qualitative and quantitative methods. Iterate and improve the product based on user feedback, data, and findings. Design and build intelligent recommendations engine to increase AI tool adoption and improve seller performance & business predictability. Partner with data architects, domain experts, data analysts and other teams to translate business requirements into KPIs and models. Research, prototype and build demonstrations of machine learning ideas for quick validation and feedback. Apply statistical models, time-series models, large language models, and causal inference methods to uncover trends, measure impact, predict future performance, and provide actionable recommendations of the enablement programs. Participate in architecture and code reviews. Identify, document and promote standard processes. Constantly learn, have a clear pulse on innovation across machine learning, data science, AI fairness. Be prepared for changes in business direction and understand when to adjust designs. Provide status, action plans and recommendations to senior leadership on an ongoing basis Demonstrate operational excellence and strong can-do attitude. Qualifications BS degree in a quantitative field (e.g. Computer Science, Economics, Physics); An advanced degree (MS, PhD) preferred 5+ years experience in product management, with demonstrated ability to launch and manage new product releases 3+ years of experience in product data science in related tech industries Python/R, SQL, data visualization tools, data pipeline tools, descriptive machine learning, experimentation and measurement Ability to build clear and concise presentations, and communicate effectively at every level of the organization Great communication skills: ability to discuss with scientists, engineers, designers, and business managers Strong project management skills, Proficiency with software development methodologies such as Agile and experience working with Scrum teams A consistent track record of using data to drive product teams to release new features and achieve ambitious goals Practical experience in writing code or leading teams that demonstrate python data science libraries such as numpy, scikit-learn, pytorch, tensorflow etc. Fluent in prototyping/building machine learning models and algorithms and wrangling large datasets Exposure to industry or academic research, particularly in NLP, deep learning and neural networks. Preferred Qualifications Demonstrate analytical abilities. Experience with Large Language Model (LLM), Time Series Models, Attribution Models, A/B testing, defining KPIs, understanding with data and data analytics Knowledgeable about classical machine learning as well as deep learning approaches. Contribute to the overall product strategy, product roadmap, and business plan for learning recommendation AI-ML Platforms. Knowledge of MDLC (Model Development Life Cycle), to include Data Modeling, ETL, and Data Engineering. Familiarity with business intelligence and data visualization tools (such as Tableau). Understanding of data governance practices such as metadata management, data lineage, and data glossaries is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The DnA (Data & Analytics) Sales Intelligence team at Salesforce is looking for a Senior Decision Scientist to develop tools and technologies to help our Sales & Distribution team achieve outstanding value. We are looking for someone to join our team to closely work with our business collaborators, work on groundbreaking sales intelligent projects, to demonstrate massive structured, unstructured, transactional and real-time data sets from a variety of sources, to analyze usage and behavior patterns. We aim to provide actionable recommendations to enable our sales teams to increase their productivity, remove obstacles and reduce their time spend on on-sales activities. The ideal candidate will be a key member, working closely with the Sales, Enablement, Strategy, and Operation teams to develop methods in causal inference and innovative recommendation systems. The resulting product will define the next generation of personalized efficiency tools and will be necessary in lifting key sales performance indicators. If you are a statistics and machine learning whiz (a.k.a. decision scientist) who is equally at home discussing a project with business owners, researchers or developers, flourishes with accelerating business growth, is willing to roll their sleeves up and do the hard work, and is very creative, collaborative, innovative – yet focused, methodical and down to earth – we want to hear from you. Work with us as we develop and apply innovative big-data techniques, where your work will directly impact the success of Sales operations across Salesforce. In detail you will: Interact with internal clients in Sales and Distribution orgs to understand their requirements for predictive analytics applications and personalized recommendations. Translate data insights into actions and recommendations that will drive sales performance, seller productivity, sales engagement, and program effectiveness. Perform advanced statistical analysis to identify enablement courses, materials, Trailhead courses, training, and other factors influencing sales productivity. Responsible for data mining, data science, statistical analysis including linear regression analysis, decision analysis, statistical modeling, and advanced data analysis to support operational decision making and drive business intelligence (BI) insight. Develop, validate, and test predictive, scalable recommendation system to be implemented as part of various internal Salesforce applications. Leverage mathematical principles to identify and explain data results and trends, display results, and build efficient solutions based on data results. Produce statistical and data analysis visuals (charts, graphs) and presentations to clearly and effectively communicate findings to internal collaborators including senior leaders. Design executable and scalable experiments to quantify the impact of the recommendations. Understand business goals and initiatives, and combine business modeling skills with outstanding data analysis. Analyze and maintain sales performance metrics to identify cause-effect relationships between sales initiatives/actions and seller behavioral changes and performance uplift. Analysis areas might include (but not limited to): segmentation, A/B, advanced survey analysis, text mining, regressions and measurement sciences (causal inference, observational data analysis, bias mitigation, matching techniques etc.), sentiment, messaging, usage, and engagement. Cooperate with the Global Sales Intelligence team to design and implement replicable data acquisition and utilization processes. Acquiring, analyzing, cleaning and structuring data is an essential part of your daily responsibilities. Cooperate with our core data science, machine learning engineering, data engineering teams to ensure integration and implementation of the algorithms you have developed in the production environment. In order to solve these challenges, you should be able to demonstrate off-the-shelf or open-source technologies as well as in-house engineering, and feel comfortable with big data solutions, applications and infrastructure: Required Experience and Skills: Advanced degree in stats, math, CS or another relevant field. Extraordinary passion to lead technical research on bridging the understanding between business and data science. 5+ years of industrial experience in independently designing, implementing, and driving the sales data science projects and roadmap. 3+ years of industrial machine learning / statistical analytics experience including recommendation system, A/B testing, experiment design, causal inference, or quasi-experimental methods. 3+ Experience with engineering systems with SQL, Hive, Snowflake, and python (Sagemaker). Experience turning ideas into actionable designs. Able to persuade collaborators and champion effective techniques through product development. Experience communicating with cross-functional collaborators including sales, distributions, strategy, operations, data engineering, and machine learning engineering. Comfortable working in a dynamic, research-oriented group with several ongoing concurrent projects. Experience in collaborating with remote teams is a plus. Very strong verbal and written communication skills, excellent presentation skills, and strong influencing and negotiation skills. Intellectual curiosity, along with excellent problem-solving and quantitative skills, including the ability to disaggregate issues, identify root causes and recommend solutions. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Futureforce Talent Attraction organization activates and mobilizes the most qualified university talent across the globe with velocity at scale. We are a flexible team who are deeply attuned to the talent needs of the business and can adjust to drive on-demand talent in a systemized repeatable delivery model. We are champions and advocates for our candidates, ensuring our talent pool matches the world in which we live. We amplify our impact through deep assessments, maintaining our integrity and value as talent guides. Role Description: We are seeking a highly motivated and driven Spanish-speaking Talent Scout to join our dynamic team based in Dublin, Ireland. In partnership with Futureforce Talent Delivery, you will be responsible for the candidate journey from initial engagement through to delivering a qualified pipeline. Owning engagement of candidates and championing and assessing a diverse pool of top university talent. You have the freedom to source from a range of channels across markets while ensuring a flawless and unified experience for all partners. You will do this by prioritising impactful top-of-the-funnel activities such as outbound sourcing and virtual campus events helping to accelerate representation goals, and delivering efficiencies & flexibility to support global surges. Your Impact You will attract and engage with candidates from all channels in EMEA & LATAM - utilising creative outbound sourcing techniques, engaging inbound applicants, referrals, , and candidates from campus events & partnerships You will conduct deep assessments with candidates from all sources, driving outstanding candidate experiences and delivering the best quality talent for Salesforce. You will cultivate relationships with candidates for immediate and future opportunities while enriching our talent pools in our CRM to ensure we are able to champion talent effectively and match top talent to our roles. You will submit fully assessed qualified talent to your Recruiting counterparts who will match, coach, advocate and convert talent. You will implement in-person & virtual recruiting events by supporting planning, content building & delivery, and partner engagement Desired Skills/Experience: Prior experience outbound sourcing and/or recruiting talent in the University landscape across multiple markets Fluent in English and Spanish Ability to partner and influence customers at all levels across teams and functions to advocate for talent, drive efficiencies, and enhance productivity Track record of successfully delivering against assigned goals within a given time frame with attention to detail in a very fast-paced environment Ability to build, cultivate, and activate (long-term) relationships with internal & external partners Ability to work independently as well as part of global, cross-regional teams in a highly matrixed environment Knowledgeable and passionate about sourcing techniques, tools, processes, and initiatives. Excellent organizational, project, task, and administrative skills Excellent communication & presentation skills Be a self-starter and possess a sound sense of self-motivation by bringing new perspectives and ideas to the team and client groups Naturally curious, loves learning, and ability to turn that into deep assessments of talent based on competencies We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours – 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours – 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be nigh shift-AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities: Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. Write sample code, client libraries, and contribute to Open Source projects. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community Resolve customer service issues and skillfully manage complex customer service problems. Manage customers' expectations and experience in a way that results in high customer satisfaction. Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. Assist with the design and delivery of product and other technical training. Review support cases for technical and troubleshooting accuracy. Define and describe technical best practices. Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. Complete assigned project responsibilities. Meet the monthly goals on KPIs such as CSAT, Productivity. Experience/Skills Required: 2 to 8 years engineering / programming work experience. Lightning Experience - Lighting Web Components & Aura Modern Javascript Apex(Synchronous and Asynchronous) Integration - REST/SOAP/Bulk API Debugging/Troubleshooting Errors Visualforce Sites/Communities/Force.com SOQL/SOSL Deployment- Metadata API/ANT Migration tool/CLI Flows/Process Builder Authentication, SSO/Auth Provider Event driven architecture - Platform Events, Streaming API, Change data capture Field Service Lightning (FSL) Mobile Dev Excellent written and verbal communication skills Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: Previous experience with Salesforce.com CRM and its technologies. Experience as a committer in an Open Source project is a plus. Salesforce.com Certified Administrator (ADM201 Certified) Salesforce.com Certified Advanced Administrator (ADM211 Certified) Salesforce.com Certified Developer (DEV401 Certified) Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Technical Account Manager - Tableau We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Tableau was founded in 2003 as a result of a computer science project that aimed to improve the flow of analysis and make data more accessible through visualization. This includes making machine learning, statistics, natural language, and smart data prep more useful to augment human creativity in analysis. And we not only offer a complete, integrated analytics platform, but also proven enablement resources to help customers deploy and scale a data-driven culture that drives resilience and value through powerful outcomes. Tableau was acquired by Salesforce in 2019, and our mission remains the same: to help people see and understand their data. We are currently seeking a Technical Account Manager to join our EMEA TAM Team. Serving as the customer’s trusted Tableau advisor you will become an extension of their workforce through various areas of personalised service. Identifying and addressing technical concerns, requests, and aligning to customer priorities, projects, and problems, the TAM brings senior level technical expertise, and will act as the main technical point of contact for the account by coordinating with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. The TAM will primarily be working with a dedicated customer. Responsibilities will include: Develop an in-depth understanding of the customer’s Tableau environment, business partners, and their reporting and analytical needs.Offer best approach guidance and recommendations for optimum health and performance of the Tableau ecosystem.Apply comprehensive troubleshooting and debugging skills to establish a working reproduction, acceptable resolution, and root cause.Provide thorough root cause analysis on issues that could impact the customer in the future.Oversee successful implementation Tableau Blueprint’s Agility arm.Build strong multidisciplinary working relationships with Sales, Engineering, and Product Management.Provide escalation management on critical cases with Support, Sustaining Engineering, and Development to provide regular status updates to the customer.Communicate with all required partners and customers on crucial support cases and high priority issues.Conduct quarterly reporting and deployment reviews to spot trends, proactively identify potential issues, and offer tailored release recommendations to meet stability, performance, and new feature requirements.Identity revenue opportunities and partner with the account team to recommend paid services, licenses, training, and additional Tableau products to meet current needs and future growth.Contribute to Tableau knowledge, community, and training resources.Prepare and deliver custom technical presentations and trainings internally, at customer sites and Tableau conference. Experience required: To be successful in this role, the following experience is preferred: Experience in technical account management or a customer-facing role supporting enterprise level, critical applications.Fluent in English and German,Experience with databases, SQL, Windows / Linux Server and security infrastructure. Tableau technical skills and/or the ability to acquire in depth knowledge of Tableau products.Good understanding of networking, server set-up, and administration, including troubleshooting experience with internet architectures, firewalls, proxy servers, and web servers. Understanding of relational databases; understanding of enterprise data warehouse techniques, OLAP etc.Superb Communication skills. Must be able to empathise with customers and convey confidence. Able to explain highly technical issues to a non-technical audience.Collaborate and own. Able to prioritise and route-specific customer’s needs to the proper channels. Take ownership and work towards a resolution.Diligent. Nothing gets overlooked.Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).We hire Recruiters! Tableau hires company builders and you will be asked to be on the constant lookout for the best talent to bring on board to help us continue to build one of the best companies in the world! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world. Role Scope: The Technical Support Engineer works primarily with enterprise customers of Tableau’s Products, proactively assisting them with post‐sales set-up and usage of the products, Responsibilities include taking a proactive role working with the Support team to triage and resolve highly complex, technical, and application‐related issues which impact product performance in customer‐specific environments, or issues that directly hamper a broader customer adoption of Tableau products. In addition to working with customers, the Technical Support Engineer will routinely partner with our Development, Sustaining Engineering and Sales organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful. We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change and not rotational) AMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time - 9 PM/ 10 PM IST onwards depending on Day Light Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours can change depending on Business requirements Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Role & Responsibilities: Learn the Tableau products and continue to build technical skills to support global customers with their issues. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved, including handling escalations Achieve KPI goals consistently such as Productivity, CSAT, TTR Act as a trusted advisor to the customer on issues related to their Tableau products and infrastructure resulting in high customer satisfaction Collaborate with different teams such as TAMs, Sales, Ops Admins, Dev etc. at Tableau to provide a seamless experience to the customer Identify and improve documentations and processes Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers Review support cases for technical and troubleshooting accuracy Replicate issues (inhouse)and provide solutions and RCA’s within stipulated time Make effective use of communication channels such as email, calls and other electronic methods to interact effectively with customers Required Skills/Experience: Technical Support experience handling global customers Strong troubleshooting skills in Windows, Linux, Database and IP Networking Ability to communicate technical concepts clearly and effectively Analysis, troubleshooting, and problem solving expertise Effectively prioritize and escalate customer issues Translate product and business requirements quickly and effectively into technical solutions whilst adhering to the agreed specification Do timely updates of tasks to match the severity levels Excellent written and verbal communication skills Effective communication and interpersonal skills to be able to establish rapport with people at all levels The ability to work in teams as well as independently Take a proactive approach to work without close supervision Should be patient, persistent and attentive to details with strong work ethic and Organizational Skills Positive attitude Willingness to work in shifts and over the weekend Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is hiring experienced and hardworking people to join our fast-growing Technical Support Team in Dublin. You’ll be the first to volunteer when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise. The perfect candidate will be enthusiastic about technology and an outstanding and friendly communicator (written and verbal) and will be proactive about investigating intricate or technical concepts and helping others do the same. They have a natural curiosity and enjoy solving puzzles, and are real team-players who thrive in a collaborative environment. Proficiency in English, in addition to fluency in Portuguese and Spanish is required for this role. Key Responsibilities: Own the complete end-to-end customer experience for a range of issues.Interact quickly and seamlessly with specialist technical teamsLead the resolution of certain technical issues, providing timely and complete analysis of technical challenges and business issuesManage our customers' expectations and experience in a way that ensures customer happiness throughout the entire process.Take ownership of customer issues through to resolution - including troubleshooting, internal communication, and providing mentorship on recommended standard methodologiesBuild knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community.Share standard methodologies with team members to improve the quality and efficiency of customer supportActing as a translator on technical cases where required. Required Skills/Experience: Customer ObsessedProven experience working in Technical SupportProven analysis, troubleshooting, and problem-solving expertiseAbility to effectively prioritise and escalate customer issues as the need arisesAbility to multi-task and perform effectively under pressureExcellent written and verbal communication skillsComfortable interacting with other departments and managementAbility to communicate technical concepts clearly and effectivelyProficient in English and Portuguese and Spanish Desired Skills/Experience: Any official Salesforce CertificationSome knowledge of Object-Oriented design and core programming conceptsUnderstanding of database concepts and SQLFamiliarity with web services and API’s eg SOAP, REST.Familiarity or some experience with programming languages a plusVisualForce and Apex knowledgeKnowledge of multi-tenant, grid, parallel, or distributed computing architecturesExperience with Eclipse IDE and ANTFamiliarity with Internet technologies: firewalls, web servers, proxy servers, etc.Additional Language Proficiency a bonus *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The ES Data Specialist is a member of the Global Operations Centre (GOC)- Workday team and provides operational support to employees across all regions, acts as a trusted partner for the business ensuring an amazing employee experience. This role reports to the Supervisor GOC WD and is critical to ensuring the success of our employees at Salesforce. Candidate shall have strong organizational skills with a high attention to detail, outstanding time management and communication skills, commitment to exceptional customer support and the ability to build relationships at every level of the organization. This person must be comfortable dealing with highly sensitive and confidential matters. Our ideal candidate enjoys working in a dynamic and high-growth environment and has experience dealing with employee data in HR Operations role supporting a variety of HR disciplines. Responsibilities: The responsibilities of the ES Specialist include but are not limited to the following: * Data Management for all forms of Employee data * Process Manager Self-Service (MSS) transactions on Workday * Audit global work authorisation (GWA) for new hires and international transfers * Case management - case triaging, adhering to TAT, meet CSAT expectations * Contract management and BI Process * Performing data audits to ensure meeting clean data requirements * Create and analyse various HR reports * Support our centralised knowledge base within our employee portal; identify and close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees * Proactively identify process improvements and process redundancies, and collaborate towards an improved and more productive process that enhances the employee experience * Provide system testing support of employee tools as needed and also support on system enhancements * Ensure the accuracy of the internal Shared Services Community process documentation * Own data integrity of all employee change transactions by following the outlined peer review/audit process * Ensure compliance with audit requirements by completing work correctly and timely * Provide superior customer service to employees using our customer service portal by resolving Tier 2 queries * Liaise effectively and collaboratively with stakeholders and other support teams to resolve issues * Maintain appropriate level of process, program, and policy knowledge in order to assist Employees and Managers * Bring process optimisation ideas to meet our efficiency goals * Other duties and project work as required Required skills/experience: * 2-4 year's work experience in an HR Data Management or HR operations role * Experience with global HR Systems (Workday preferred) * Must have strong understanding of data integrity and data privacy requirements * Proven problem-solving skills with a passion for technology, process improvement, and continuous learning * Excellent verbal and written communication skills * Intermediate to Advanced knowledge of Excel * Proven ability to diagnose a problem, informed by data and lead correction efforts * Proven project management skills * Exceptional customer service orientation * Ability to prioritise competing priorities in a high-paced work environment * Drives results and is solutions-oriented * Ability to maintain confidentiality in all aspects of job responsibilities * Exceptional time management, organisational, prioritization and follow-up skills * Works effectively in a team environment Requirements For Success * Problem Solving: uses rigorous logic to understand hidden problems and identify effective solutions without adding complexity * Communication: Possess excellent presentation skills and comfort presenting to upper management * Priority Setting: Ability to work well under pressure, handle multiple tasks in a fast-paced environment * Customer Focus: Ability to work cross-functionally and manage multiple responsibilities with tight deadlines * Detail Oriented: Focus on data accuracy and system integrity * Trust: Demonstrated ability to handle highly sensitive data Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the Role Salesforce is seeking an experienced Senior Manager - IT Risk Management and Information Security for the Business Technology Risk Management Program! The Senior Manager will closely align with the broader Security GRC team and various engineering teams to drive our Security compliance initiatives. This seasoned IT professional will lead the delivery of multiple IT compliance projects and enterprise-wide workstreams. In this role, you will work closely with the IT Enterprise Operations team, IT Product and Engineering teams, external vendors, Security GRC and other internal groups to manage the project(s) from initiation through execution or delivery. This position will require a technical background and deep experience with IT General Controls (ITGCs), Security Risk Assessments and a strong understanding of Information Security processes. In office (Dallas, TX or Indianapolis, IN) expectations are 10 days/a quarter to support customers and/or collaborate with their teams. This is not a remote opportunity. Your Impact Manage day to day operations for multiple IT risk and compliance domains such as IT Operations, security, and Data Privacy Support assigned IT Security process areas, which includes acquiring a comprehensive grasp of all process activities and controls as well as related company policies and act as an authority for each of these assigned process areas as it relates to controls and finding remediation Implement and mentor others in industry leading practices in security compliance Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery Manage and / or contribute to special projects both ongoing and recurring (e.g., scaling controls, Segregation of Duties, implementation support / compliance advisory), as needed, in an effective and efficient manner Proactively anticipate customer needs / opportunities for involvement (i.e. think ahead of the curve and creatively) Minimum Qualifications 10+ years of program management, IT audit, Information Security or related experience Significant experience with Security frameworks, including risk to control mapping and supervising control testing Excellent knowledge of technology environments, including information security, infrastructure, data and software development Proven understanding of auditing applications both on premises and in the cloud for large organizations Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies Develops, maintains, and strengthens partnerships with others inside and outside the project team who provide decision making, information, or support Able to multitask, work efficiently under tight deadlines and proactively track and report progress Excellent written and verbal communication skills to “engage in the conversation” Experience with various data and reporting tools, i.e. Tableau Solid understanding of project management principles A related technical degree required Preferred Qualification Large corporate environment experience preferred CISSP, CISA, CPA, PMP or CISM certification(s) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  1. Salesforce

    Data Visualization Engineer

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Transformation Data & Analytics (TD&A) team is made up of data scientists, engineers, and analysts who are dedicated to driving Salesforce’s revenue and margin growth. The TD&A team works with executives, product managers, designers, developers, user researchers, marketers, and sales strategy team members across all Cloud businesses to discover new opportunities for growth and optimization, drive data-informed strategy and create data product experiences and actionable insights that enable our stakeholders to maximize their productivity, efficiency, and impact. This role will be reporting directly to the Director of Transformation Engineering & Analytics. The TD&A team has recently expanded its charter to include Procurement Analytics. This role will focus on the development of best-in-class Tableau dashboards that will be used to help optimize our procurement processes! The Data Visualization Engineer position will be responsible for evangelizing data visualization throughout the organization by designing, developing & maintaining visual displays of all the critically important data sets generated by the team for statistical and machine learning computational requirements. This person will play the role of “Data Artist”, making an impact by storytelling with data in summarizing, profiling, sampling, visualizing and analyzing terabytes of data. So if you are passionate about data and its analysis using Visualizations then you will love working in this team! Responsibilities: Build Dashboards, apps and Interactive reports using Tableau.Partner with stakeholders to understand business needs for insights & analytics.Architect, develop, validate and communicate BI solutions such as reports, dashboards, KPIs and alerts.Understand modeling constraints and create elegant solutions to both present and deliver information for easy consumption.Define standards and procedures for best practices for visual intelligence design & development.Carry out “hands on” development of data visualizations in support of projectsAdvise management and technical staff on specifications of hardware and software related to the area of data visualization.Develop and maintain thorough system documentation and training materials related to software and hardware used for visualization.Able to identify incomplete data, improve data quality and integrate data from several data sources.Collaborate with BU Analysts and developers on the efficient use of Tableau and other visualization tools and how those technologies can be applied to effective data visualization applications.Engage with Salesforce Analytics and other product owners. This includes driving features and functions requests back into the vendor for inclusion in the product(s).Endorse open source tools & techniques in development, management and release process. Use in house software effectively. Required Skills/Experience: BS/MS degree in Computer Science, Engineering , Statistics, Mathematics, Physics, Operations Research, Econometrics or equivalent/related degree.2+ years of Data Visualization experience using Tableau and similar tools.Deep experience with Tableau, Python, and BI tools (e.g. Salesforce Analytics, etc) is required.Demonstrate proficiency in using external scripting (like TabPy) within the BI tool for the purpose of advanced visualizations and analysisAbility to quickly learn and gain deep understanding of SFDC business processes.Ability to perform thorough analysis of complex data, draw sound conclusions, and devise actionable strategies.Expert at visual representation of complex information for driving business impact.Expert in SQL and Non-SQL tools for data analysis, report development and performance tuning.Experience with one or more database management tools like Oracle, Teradata, MS SQL Server, MySQL, etc.Creative mind, strong passion for User Experience.Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.Champions new ideas. Make strategic design and user-experience decisions related to core, and new, functions and features.Ability to prioritize and complete multiple tasks in a highly dynamic environment with a results oriented approach.Detail oriented with proven analytical, problem identification and resolution skills.Ability to work effectively in an unstructured and fast-paced environment, and have a high degree of self-management with clear communication and commitment to delivery timelines.Proven interpersonal, communication and presentation skills – must be able to explain technical concepts and analysis implications clearly to a wide audience. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $122,600 to $168,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  2. Salesforce

    Data Engineer

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Transformation Data & Analytics (TD&A) team is made up of data scientists, engineers, and analysts who are dedicated to driving Salesforce’s revenue and margin growth. This team works with executives, product managers, designers, developers, user researchers, marketers, and sales strategy team members across all Cloud businesses to discover new opportunities for growth and optimization, drive data-informed strategy and create data product experiences and actionable insights that enable our stakeholders to increase their productivity, efficiency, and impact. This individual will be reporting directly to the Director of Transformation Engineering & Analytics. The TD&A team has recently expanded its charter to include Procurement Analytics. This role will focus on aggregating and restructuring procurement data from disparate systems in the hopes that these new curated data assets can be used to help optimize our procurement processes! We are seeking a skilled and driven Data Engineer to join our dynamic team. As a Data Engineer, you will play a pivotal role in acquiring, cleaning, and structuring data from diverse sources, enabling our organization to derive actionable insights and make informed decisions. You will collaborate closely with analysts, other engineering teams, and partners to ensure the optimal design and delivery of BI solutions, reports, dashboards, critical metrics, and alerts. Your knowledge of data visualization, analysis, and integration will be critical in uncovering trends, patterns, and opportunities. Additionally, you will engage with various functional groups, leading data discovery, assessing data samples, and preparing data for hypothesis testing and statistical analysis. A pivotal figure, the Data Engineer will champion and establish BI and data visualization services, empowering analysts and data scientists! Your role will significantly contribute to bringing clarity and insight to our data landscape. If you're ready to make an impactful difference in a fast-paced environment, driving data-enabled decisions and innovation, we invite you to take the lead as our Data Engineer! Responsibilities: Acquire, clean, and structure data from multiple sources including applog data from Hadoop, dimensional from Oracle databases, AWS, Salesforce objects, and external data sources.Design and develop tailored data structures in Snowflake.Program data movement, harmonization, integration & loading workloads in system relevant programming languages like Java, Python,etc. and use big data tools.Partner with product analysts, product engineering and other stakeholders to understand product instrumentation needs for insights & analytics.Quickly create functioning ETL prototypes to address constantly evolving business needs.Help architect, develop, validate and communicate BI solutions such as reports, dashboards, KPIs and alerts.Able to identify data gaps, improve quality of data and integrate data from several data sources to perform in-depth analysis for product insights.Translate numbers, trends and data to consumable insights - both explanatory and exploratory.Endorse open source tools & techniques in development, management, and release process, using in-house software effectively.Harness operational excellence & continuous improvement with a can do demeanor. Required Skills/Experience: BS/MS degree in Computer Science, Engineering , Statistics, Mathematics, Physics, Operations Research, Econometrics or equivalent/related degree.4+ years of ELT experience using SQL, Shell Scripting and Python2+ years of experience using Big data technologies like Hadoop, Spark.2+ years of development experience using Python for data processing.Expert knowledge of Oracle SQL, Snowflake SQL including building stored procedures.Expert knowledge on SQL for data analysis, report development and performance tuning.SQL performance tuning including the ability to interpret, explain plans and perform tuning.Familiarity in building a layered architecture database with multi stage tables for several kinds of business analytics.Experience in data profiling, complex sampling, statistical testing, and performing tests of reliability on enterprise data.Experience with orchestration tools like Airflow, oozie etcAbility to quickly learn and gain a deep understanding of SFDC business processes.Ability to perform thorough analysis of complex data, draw sound conclusions, and devise actionable strategies.Data modeling experience and familiarity with all sorts of standard data models.Expert at visual representation of complex information for driving business impact.Creative mind, strong passion for User Experience.Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.Detail oriented with proven analytical, problem identification and resolution skills.Ability to work effectively in an unstructured and fast-paced environment, and have a high degree of self-management with clear communication and commitment to delivery timelines.Proven interpersonal, communication and presentation skills – must be able to explain technical concepts and analysis implications clearly to a wide audience.Experience using open source software. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $122,600 to $168,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description The Technical Account Management team within Signature Success is looking for a driven and customer-focused Technical Account Manager (TAM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Technical Account Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the TAM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a TAM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The TAM acts as the technical main interface for our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal TAM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and is able to learn new technologies quickly. Your Impact Develop and maintain relationships with key customer business and IT partners to understand their top business goals and priorities, act as an internal authority on your customer's key value drivers and needs, and act as an internal point of contact on your customer to internal partners. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation Reinforcing to your customer the value in the implementation of technical recommendations for improvement based on Proactive Monitoring guidance Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. During infrastructure service degradations or disruptions that occur during normal business hours, provide regular updates and communications to key customer contacts. Partner with internal teams like Signature Support delivery and the Critical Incident Center for after-hours coordination. Following infrastructure incidents that impact customers, track the internal root cause analysis efforts to provide the customer a description of the cause and future prevention actions. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The TAM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies. Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant, Marketing Cloud Specialist, Commerce Cloud & Heroku). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Knowledge or experience in Retail and Consumer Goods industry a plus. Experience working with Enterprise-level customers If you are within commutable distance of an office location, you will be expected to be in office part of the time. Our Investment In You World-class enablement and on-demand training - check out Trailhead.com for a sneak peek! Exposure to executive thought leaders with a passion for living our values Clear path to promotion with accelerated leadership development programs Weekly 1:1 coaching with your leadership Fast Ramp mentorship program Week-long product bootcamp Sandler Sales Training Volunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: Health benefits Financial benefits and perks Time off and leave policies Parental benefits Perks and discounts Visit https://www.salesforcebenefits.com/ for the full breakdown. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. ROLE DESCRIPTION: The Controllership and Finance Operations organization includes a number of teams working together providing insight into the company’s financial performance. In this role, you will be assisting Seniors and Managers within Corporate Accounting, Revenue Accounting, SOX Compliance, SEC reporting and Finance Operations in executing responsibilities from financial statement review and analytics, business SOX compliance audits, operational process improvements to driving team connection within the org. This role operates cross-functionally with other groups within the CFO’s organization including Finance & Strategy and Investor Relations, Global Tax and Japan Finance, Treasury & Global Procurement and Sourcing, Revenue Operations, as well as other partners and third-party contractors across the overall business. The insights you will gain after spending a full summer in a fast-paced and challenging environment will provide for you valuable insights that will help YOU decide whether the innovative world of Cloud Computing is for you. MINIMUM REQUIREMENTS: Current Junior/Rising Senior planning on graduating Winter 2024 - Summer 2025 pursuing a BA/BS in Business, Finance, Economics or AccountingCompleted or currently enrolled in coursework in accounting, corporate finance, economics, strategy, business operationsExceptional communication skills, both written and verbal, with the ability to speak in front of executive leaders and large groupsStrong Excel modeling and data analytics skillsIntellectual curiosity, fueled by a proactive approach to continuously expand one’s skillsetHighly motivated, self-aware, collaborative, and responsive PREFERRED REQUIREMENTS: PowerPoint/Google slide presentation building skillsComplex and creative problem-solving abilityMust be comfortable with changing requirements and prioritiesPassion for process improvement and challenging the status quoDetail oriented to ensure accuracy in completion of tasksMust be results and service oriented and have a strong ability to make and communicate progress with incomplete informationExperience working with different teams and management levelsAbility to multitask effectively in a fast paced, quickly changing environmentAbility to work cross functionally (in person/virtually) and an ability to influence at all levels within the organizationA team player, with a willingness to go above and beyond to deliver excellence, and to do whatever is required to get the job doneA fun, curious, and open-minded personality, with an eagerness to learn new things and is not afraid to ask questions ABOUT SALESFORCE Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  3. Salesforce

    Data Governance Manager

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. JOB PURPOSE The Data Governance Manager works in the Controllership data governance team in the execution of the Salesforce data policies and processes. They will help to guide and support the data stewards in handling the business glossary as well as the Salesforce data dictionary and data lineage in our data catalog tool (Alation) and support the data owner in the data classification process. They will support the data owners and stewards to keep up to date with the business glossary and data dictionary with the curated data on Snowflake and the content built on the Tableau Server. They will also handle and assist the data stewards in enabling the adoption of the business glossary and dictionary across our Controllership organization. RESPONSIBILITIES I. Analyze and update Finance Data Information Update the business glossary deployed 2 years ago according to the new business glossary policy and process Update the data dictionary according to the data dictionary and data classification policies and processes Ensure that the data dictionary includes all the information needed to build accurate reporting/dashboards on the Tableau Server II. Implement Finance Data Governance Update the processes to maintain the business glossary and data dictionary up to date Assist the data governance team in the adoption of the business glossary and data dictionary in our organization in updating the training material and defining metrics to supervise the progress made by the end users to embrace the new tools. III. Support Data Enablement with Data 360 Perform SOX Workbook Certification Support implementation of the Elev8 Data Process Data Steward for Controllership Organisation Handle the Critical data access together with the C&B Tableau Analyst IV. Team Manager in India Preparing new position openings, interviewing and hiring of potential contractors/FTEs in India Onboarding and guiding new team members in India through the new hire process Proactively making sure the team is delivering as per the company V2MOM Delegating tasks to team members as required by the team Director and Senior Manager on an ad-hoc basis Responsible for delivering in a timely manner tasks being delegated to the team REQUIRED SKILLS/EXPERIENCE Understanding of Metadata and business glossary management Operational familiarity in the use of meta-data management, data quality, and data stewardship tools and platforms Experience in the use of data catalogs and data quality technologies Hands-on operational management and change management. Knowledge of Cloud-based big data frameworks such as data lake Proactive, able to work autonomously and take initiative Ability to analyze sophisticated situations and to derive workable actions Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change Good written and verbal communication Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) WOULD BE AN ASSET: Experience in SQL database Experience in cloud database technology like Snowflake and Alation Experience in visualization tools like Tableau Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  4. Salesforce

    Technical Consultant

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Consultant on our Global Services Delivery (GSD) team, you will work hands-on with our customers and partners to address critically important business challenges using MuleSoft’s Anypoint Platform. You will provide technical guidance on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns. As a subject-matt guide in the field, you will develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management. What you’ll achieve: 3 months: ● Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement ● Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training ● Begin to complete MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches ● Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges 12 months: ● Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle ● Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to chip in to internal collaboration networks and IP sharing ● Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs ● Supply to technical brown bag sessions and publish reusable content to the field ● Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design What you’ll need to be successful: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) ● 3.5 to 6 years of relevant hands-on development experience implementing integration solutions ● Hands-on integration development experience with Mulesoft. ● API Management solutions (Apigee, Mashery, etc) ● one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.) ● Confirmed experience implementing multiple technical integration project SDLCs (Software Development Process) end-to-end ● Validated ability to optimally conduct solutions within a diverse technical team of client, SIs, contractors, and internal teams ● Give integration artifacts to internal initiatives to enrich services organization practices ● Solid understanding of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management ● Experience developing, profiling, and fixing Java application code and automated testing tools ● Experience in completing technical design documentation and technical reference materials for client/internal consumption ● Ability to travel if needed (varies depending on project and business needs) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  5. Salesforce

    Strategic Account Executive

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description We are hiring a Strategic Account Executive to join our Enterprise Business team which focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team and receive personalized training and career opportunities. You will engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. Responsibilities: Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned to customer business objectives Coordinate internal Salesforce resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within existing assigned accounts Preferred Qualifications: Proven experience selling complex solutions within the Utilities, Logistics or Media industries. Excellent interpersonal and communications skills. Ability to map out and strategically define account plans. Evidence of relationship building skills with an ability to grow and nurture relationships. Exhibits characteristics of self-starting, risk taking, and a drive to succeed. Ability to negotiate complex deals. Must be proficient in English and German both oral and written communication skills. Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. Very competitive compensation package with uncapped commission and employee stock purchase plan Ramp up schedule including training boot camp at hire and continuous sales and product training Career Advancement in a fast paced and rapidly growing organization, mobility within the firm Joining one of the most innovative companies in the world Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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