Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Senior Solution Consultant (Integrations)- SPIFF Team overview SPIFF was acquired February 2024 and is the leading sales compensation platform that automates commission calculations and motivates teams to drive top-line growth. With a combination of an intuitive UI, real-time visibility, and seamless integrations, Spiff enables and aligns sales operations and finance teams to self-manage complex incentive compensation plans and provides transparency for sales teams. A Senior Solution Consultant is a key member of the Salesforce Spiff Professional Services team and is responsible for the translation of a customer’s business and technical requirements into a comprehensive solution. Senior Solution Consultants are experienced customer consultants with good social skills and broad business, technical, and industry knowledge. They help define and take full ownership of the proposed solution to meet the technical requirements of the client. The Solution Consultant works with Spiff Project Managers, Spiff Solutions Architects, and other Spiff Solutions Consultants (among others) to ensure a timely and fully functioning Spiff integration and project deployment, and may also work as part of a broader team on multi-cloud engagements. Solution Consultants are strong presenters and facilitators that are able to co-create the vision and lead the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to identify root causes, and can determine appropriate corrective action. They communicate with technical and business team members from all levels, including C-suite stakeholders. On a day to day basis, they interact with customer product owners, business process owners, and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry. The ideal candidate will have consultancy background with deep technical knowledge in Mulesoft, Workato, or other iPaaS solutions and strong Excel or SQL experience Your Impact As a Senior Solution Consultant, you will be working with Salesforce customers to ensure that their systems are integrated successfully and to ensure their commission structure is accurate and reliable within the platform. Responsibilities include: Serve as a trusted advisor to the customerLead the initial integration engagements with customers with regular calls to review information, clarify datasets, review data sources and ensure that customer data is imported successfully into SpiffWork collaboratively with other project team members using very strong communications skills, especially in teaching sophisticated concepts, and creative, prescriptive thinking across various levels of a customer organizationIdentify and proactively handle risk areas and commit to seeing an issue through to complete resolutionWork closely with Delivery Managers, Solution Architects, other Solutions Consultants, and directly with clients to design compensation solutions to meet client needsBuild scalable and standard methodology solutions to meet and exceed customer needsAlign with project and engagement managers to support planning and implementation in close collaboration with the customer Minimum Requirements Three to five years of hands-on experience implementing integration or iPaaS solutionsUnderstanding of REST APIs and REST API specifications (OpenAPI, RAML, etc)A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools)Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designsUnderstanding of customer business processes and how to connect business requirements with functional capabilitiesStrong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members Preferred Requirements One or more industry prevalent programming languages (Java or equivalent)Prior experience in ICM and SPM platforms specifically with experience with configuration and customizationProficiency in using complex formulas and functions in Sheets, Excel, or Numbers for data analysis and manipulationValidated results in delivering high value business outcomes using both agile and waterfall approachesActive Salesforce certifications or ability to achieve relevant certifications upon hire Check out our benefits site ( https://salesforcebenefits.com/international.html ) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Want your line of code to have a significant and measurable positive impact for users, the company’s bottom line, and industry? Join Salesforce and define the future of cloud computing. We deliver a scalable, high performance cloud computing platform that delights our customers, and is used by millions of people around the world each day for their business. You will be working with a group of world-class engineers to build breakthrough features that our customers will love, adopt and use while keeping our trusted platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. Salesforce.com is looking for a Java Software Developer to join our Salesforce Industries engineering team. You will be working with a group of world-class engineers, architects and product managers to build the breakthrough features salesforce.com’s industry customers will love, adopt and use while keeping the application stable and scalable. Key Responsibilities: Architect, design, implement, test and deliver highly scalable products Master our development process, culture and code base, then improve it Work closely with a team of engineers, product managers, user experience experts and performance engineers to build new features our customers will love, adopt and use while keeping our trusted platform stable and scalable Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Analyze, design and develop test cases and implement automated test suites Required Skills: BS or MS in Computer Science or related technical field Academic, professional or internship experience working in a professional coding setting environment Fluency in object-oriented programming/design Academic, professional or internship experience in one of Java, Python, Javascript, HTML, SQL or C++ Desired Skills: Strong analytical and problem-solving skills Team-player with the ability to work effectively and efficiently with others Be a self-starter and possess strong sense of self-motivation Experience using telemetry and metrics to drive operational excellence Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $110,000 to $136,000. For California-based roles, the base salary hiring range for this position is $133,000 to $147,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Web Platform Overview:Salesforce is transforming how prospects, customers, and Trailblazers interact with the company on the web. We are unifying the digital experience of online visitors across corporate brand websites and our Trailblazer ecosystem on a shared digital platform. As part of this transformation we are ensuring our experiences are available globally and are investing in improving our abilities to deliver key marketing messages globally, quickly and accurately. Job DetailsThe Salesforce Marketing Localization team is hiring a Localization Editorial Lead to oversee a team of 5 Language Managers (Localization Editors) responsible for maintaining high-quality localization in multiple languages: German, French, Brazilian-Portuguese, Spanish, and Dutch. The ideal candidate for this role is bilingual with fluency in English and native-level proficiency in any of the languages listed above. They should bring a strong background working with, or in localization teams, and language service providers. Additionally, the candidate should possess skills in team leadership and project management, demonstrating their ability to lead and oversee successful projects within a team setting. ResponsibilitiesManage and lead a team of 5 Language Managers (Localization Editors) for German, French, Brazilian-Portuguese, Spanish, and Japanese, providing guidance and support to ensure high-quality language localizationMaintain and manage ‌language glossaries and language style guides to retain language consistency and accuracy for Salesforce supported languages Collaborate closely with the rest of the Marketing Localization team and other localization teams within Salesforce to measure and retain content translation quality and effective Translation Memory management Partner with data scientists on the team to oversee the linguistic quality of Machine Translation, providing expertise and insights to improve translation algorithms and outputs Drive strategic initiatives related to language quality, process improvements, and time to market Analyze market feedback and performance data to continuously refine localization efforts, and partner with regional Salesforce marketers to capture and distribute Salesforce market requirements Required Skills:Bachelor's degree in Linguistics, Translation, Communication, or a related field — Master's degree preferred Minimum of 5 years of experience in localization, preferably marketing localization Proven experience in language localization, translation, or linguistic project management Strong leadership and team management skills, with the ability to motivate and guide a diverse team of Language Managers Proficiency in one or more of these languages: German, French, Brazilian-Portuguese, Spanish, or Japanese Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and external partners Deep knowledge of various localization tools and platforms Experience in Terminology and Translation Memory (TM) management Understanding the concept of Machine Learning and Natural Language Processing within Localization Experience in content optimization, SEO and SEM This is an exciting opportunity for a passionate language professional to play a leading role in ensuring the linguistic quality and accuracy of our global content. If you are a proactive and driven individual with a strong background in marketing localization, the curiosity and passion for new technologies in the localization field (AI et al), we encourage you to apply for this position. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $121,800 to $167,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As part of the Tableau marketing organization, the strategy and operations team leads cross-functional collaboration to drive the business forward. This team connects the dots across all Tableau marketing functions to support business operations, analytics practices, and data evaluation. More specifically within analytics and data evaluation: Develop and execute a central Tableau CMO-aligned measurement strategy Execute key analytics workstreams in support of multiple marketing and sales stakeholders Develop custom reporting frameworks and data visualizations The Senior Data Analyst will have an analytics focus, working in a consultative fashion with business stakeholders. This role will be responsible for retrieving, analyzing, and summarizing data to provide measurement solutions that guide business decisions and optimize effectiveness. Knowledge and Skill Requirements: Familiarity with marketing practices, critical metrics, and analytics Experience working with cross-functional stakeholders Comfortable taking the initiative to develop solutions for unstructured problems Experience presenting to executive-level stakeholders via data storytelling using tools such as Google Slides or PowerPoint; excellent written and communication skills Define, design, and interpret new metrics to monitor performance, evaluate resources, deliver actionable insights, and articulate success stories Advanced analytics exploration skills and experience handling large sets of data within multiple systems to develop custom reports. Highly proficient in Tableau or similar data visualization tools (ability to perform complex calculations, parameters, level of detail/LOD expressions, etc) Highly proficient in Structured Query Language (SQL) skills: writing complex SQL queries to extract, manipulate, and analyze data Preferred Qualifications: Marketing and/or Sales Strategy analytics experience Enterprise (B2B) marketing experience Structured Query Language (SQL) Snowflake and Google BigQuery Data Build Tool (DBT) Salesforce experience and product knowledge Salesforce and Tableau certifications Google Analytics Experience 3-5 years of analytics experience 2-3 years of marketing experience (preferred: product marketing, field marketing, campaigns, events, customer relations/success, and sales operations) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $91,000 to $137,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for a software engineer passionate about helping other engineers learn and grow. This role will support driving change within the engineering organization through the development of learning and enablement programs. This position will report directly to the Senior Director of Learning & Enablement and be responsible for developing technical, hands-on, learning content for our top engineering priorities. You will be the eyes, ears, and voice for our engineers. In return, you’ll develop technical enablement programs that drive our internal business goals forward. Your role will be to ensure that Salesforce employees have the right content, in the right way, and at the right time. You will be responsible for determining the current knowledge and skills gaps and create tailored solutions to close those gaps. The ideal candidate for this position is extremely knowledgeable about the software development life-cycle, industry standards, and has worked in the industry as an engineering learning and development program manager or an engineer with L&D content development skills. They have experience guiding initiatives through the multiple stages of the program management life-cycle, demonstrate excellent business acumen and design well-organized programs with minimal supervision. They have experience in testing automation, Java and other programming languages, and have a track record of creating programs with strong coding experience. Responsibilities: Design creative enablement solutions that focus on technical skill development. Facilitate deep technical concepts via hands-on workshops with a focus on the learners ability to understand and retain the key objectives. Troubleshoot complex technical issues and drive innovation. Partner side by side with our instructional designers, architects, and subject matter experts to ensure our programs are meeting the needs of not only our engineers but our business goals. Conduct needs assessments across the organization to discover opportunities and improvement to our current programs/catalogs and determine if new programs/learning solutions are needed. If new learning programs are needed, scope, develop and deliver training (where needed). Work with the entire Learning team to create blended learning solutions for your programs by leveraging other programs and platforms that our team supports. Capture metrics showing learner transformation and application of learning content/activities Day-to-day program management and actively involved in the success of each program and service to the business Role Requirements: Has hands-on experience as a software engineer, ideally in a large organization, with a focus on delivering solutions that are scalable, elegant and performant. General understanding of object-oriented programming. Ideal candidates have a background in Java development or similar languages (Java, Javascript, C++, C#, Ruby, Python). Full-stack experience is a bonus Proven understanding of web application development Understands the software development life-cycle. Can work effectively with subject matter experts, asking them the right questions and collaborating with them to write and build on a compelling learning journey. Ability to grasp new technologies quickly and identify where learning opportunities can benefit other engineers. Effectively influence at all levels of the organization using data and experiential feedback. Can influence and set direction with senior leaders and technical architects within a fast-paced, growing organization. Ability to work independently, solve problems, and be resourceful; does not require extensive supervision and direction & works collaborative with global/remote teams Has exceptional program management and organizational skills. Can lead programs from inception to successful completion. Is an experienced and dynamic facilitator, presenter, storyteller, and coach. Is comfortable working across an organization, from individual contributors to senior leaders. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $157,900 to $217,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Marketing Cloud Database Management Plane team consists of inquisitive and tenacious engineers dedicated to excellence through platform expertise and steadfast integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be secure, perform well at scale, and provide the functionality promised to our customers. Our team is responsible for the availability and performance of the Marketing Cloud data platform. As our platform grows both in size and complexity - we must consistently provide the uptime and predictable performance that our customers demand. We are looking to grow our team to develop and manage our next generation of systems crafted to maintain our world-class data platform! What You Will Be Doing:Work on the service that powers strategic & high-impact company initiatives to help craft the future of our Marketing Cloud organizational goals and improve internal and external customers’ experience.Tackle issues with the database platform, the applications, and services that our team develops and owns.Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available.Design and develop high-quality code to improve platform reliability, availability, and scalability.Influence and drive end-to-end solutions that help a cloud-scale database service remain highly available and operating with predictable performance.Work closely with cross-functional teams across geographies to deliver a roadmap to meet shared business goals.Develop test strategies, design automation frameworks, and write unit/functional tests to drive up code coverage and automation metrics.Contribute to the success of the scrum team through code reviews, deployment process automation, documentation, and refinement, planning, and retros.Lead, collaborate, communicate, and mentor others on the team and in the company.What You Should Have:Minimum of 5 years of relevant work experienceExperience working with large, highly available, and/or high-transaction data platforms.Advanced understanding of Database technologies such as SQL, and relational database schema design.Technical proficiency with complex problem solving and performance troubleshooting.Understanding of REST API concepts, basic security and authentication principles, API authentication models, SDLC concepts and technologies, and SCRUM methodology.Basic understanding of PowerShell.Nice to Have:Knowledge of object-oriented programming and experience with C#A solid understanding of concepts such as Docker Containerization, Kubernetes Orchestration, and Public Cloud Infrastructure (GCP, AWS, Azure).Excellent communication skills.A related technical degree. Salesforce informationWe are Salesforce EngineeringSalesforce Engineering behind the cloudSalesforce Marketing Cloud Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Business Technology (BT) team is looking for talented Engineers who will be instrumental in transforming how BT computing services are leveraged to support company growth. This role will involve driving strategy, architecture, roadmaps, and execution of projects that will enable Salesforce to continue as the model for cloud BT infrastructure services. Role Description: As a Software Engineer at Salesforce, you will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business. You will be involved in projects that will optimize current services and work on building next generation cloud infrastructure and deliver automation frameworks and tools that help the customers in their journey for the global production environment. Description: Have you mastered the balance between creativity and technology? Do you want to be part of a company that is changing the way software is developed and used? The IT Systems Engineer is responsible for line of business support on complex Enterprise Application implementations. The Systems Engineer will be the primary technical and process expert in their service area and will work in collaboration with developers, business stakeholders, and other technology teams that impact their end to end business process area of expertise. Daily activities will include, but are not limited to, resolving technical and functional issues, performing trend analysis and identifying enhancements to reduce recurring requests, and collaborating with development teams to improve the design of new functionality. The successful candidate must be agile and be able to handle multiple priorities. Responsibilities: You will be responsible for developing, administering, managing, configuring and maintaining enterprise applications with Salesforce Understand all aspects of Enterprise application configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases You will be responsible for Development of Salesforce based applications, debugging code, implementation of monitoring systems and deploying to production Maintain updated system documentation and Salesforce policies/procedures Proactively monitor services to identify and resolve issues. Work with cross-functional teams to identify technology modifications that will impact business processes Partner with various teams to implement new functionality via Agile based processes Manages tasks and projects in a fast-paced environment, driving all issues to resolution with a strong focus on stakeholder satisfaction and efficient task execution Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls Required Skills: Bachelor's degree - ideally in Computer Science, Engineering or MIS 2+ years of Salesforce administration and development experience required Experience developing on the Salesforce.com platform & API’s Strong working knowledge of APEX (classes, triggers, and web services), VisualForce, Salesforce APIs, SOQL, LWC, Force.com platform, Communities Experience working with AI/ML applications Experience working with Slack and Integration Experience in Agile and ability to estimate, design, build, unit test and deployment of Salesforce solution Expert ability to write clear and concise technical documentations. Diagnose, track and manage quality issues to resolution. Effectively communicate status and risk to the team and manager. Strong analytical and problem solving skills. Excellent written and verbal communication skills with outstanding attention to detail. Experience in delivering engineering applications using agile/scrum methodology. Experience using Source Control Management systems (ex. Git, Bitbucket) Preferred Requirements: Must be certified with Certified Platform Developer I, Platform App Builder and ADM 201 Certification in Force.com and/or Java would be an added advantage. Participate in product and feature design with technical staff members, business systems analyst and product managers Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce​ We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place. Department Description Salesforce.com provides a compelling opportunity for OEM/ISV Sales Professionals with a proven track record exceeding quota in technology sales. Our goal is to build an organization of intelligent, trusted, OEM/ISV Account Executives committed to our vision of changing the OEM sales and software landscape. With 95% customer satisfaction, a best-in-class CRM and OEM/ISV Platform, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere. Role Description Due to significant growth, we are seeking a partnership sales professional for our ISV Team. The ideal candidate will have at least 2-4 years experience in partnerships/business development or selling enterprise software into the Enterprise market or large Service Provider markets. The ISV Partner Account Manager is responsible for developing a designated territory and concentrating on building and fostering OEM/ISV partnerships and selling the Lightning Platform as well as our full suite of IP to partners. Your Impact Achieve quarterly and annual revenue targetsAccurate forecasting and territory planningGenerating new revenue in existing horizontal ISVs via new ISV markets, apps, industries, use cases, etc.Up-selling and leveraging business from new and established partner relationshipsDesigning, executing, and closing on GTM joint value partnership initiatives Minimum Requirements: Account planning and execution skillsProven ability to conduct and assist in business case development with partnersAbility to partner with senior leadership teamsAbility to sell both bundling an application and deployment of a platform2-4 years of solution sales experience selling OEM, ISV or direct software or SaaS solutions or similarConsistent overachievement of quota and revenue goalsStrong time management skillsStrong critical thinking and problem solving skillsProven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statementWillingness to travel up to 15% of the time Preferred Requirements: Passion and commitment for partner successAbility to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Note: By applying to the Business Development Representative posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Business Development Representatives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. You may be aligned to the following verticals and/or clouds: Financial ServicesHealthcare & Life SciencesRetail & Consumer Goods Comms, Media and TechPublic SectorManufacturingProfessional Services Commercial Business ServicesSlackMulesoftTableauMarketing CloudSpecialization Cloud Our Business Development Representative (BDR) team is part of our wider Sales Business, focusing on generating new business and whitespace pipeline through prospecting outbound opportunities with the ultimate goal of closed won business. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities. Why Join Salesforce as a Business Development Representative? Sales Development is the foundation of our sales organization where new business opportunities come to life. Within the Business Development Representative (BDR) role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research. BDRs consistently make a tangible impact in the Sales Development Organization by generating millions of dollars of new business pipeline each year. Additionally, BDRs are enrolled in an intensive sales training program with the purpose of providing new professionals with the fundamental skills necessary to achieve a successful sales career at Salesforce. Day to Day Generate new business pipeline primarily through prospecting outbound opportunitiesManage inbound leads that are driven by outbound effortNurture early-stage opportunitiesGain interest through outbound cold calling across a set of existing Salesforce customers and breaking into net new logos in assigned territoryPartner with core seller to identify and source net new pipeline and assist by researching lines of business and personasAlign with internal account teamIdentify key decision makers within new accounts Preferred Qualifications Fluency in Swedish and English languages as well as a valid working visa for Ireland, are required for this roleExperience in business development, sales or related field experience Ability to work in a fast paced environment and across many different parts of the organisation to get things doneExperience researching, account planning, prospecting, and cold calling into a large list of new and existing accountsProven track record of achieving sales metrics and consistent achievement of year-over-year quota attainmentDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be #1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including: Health, life insurance, retirement saving planMonthly wellness allowanceFlexible time off & leave policiesParental benefitsPerks and discountsFor more information, check out https://salesforcebenefits.com/ire/candidate.html for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The RoleWe're hiring for multiple positions for our events experience technology platform at the Senior and Lead Designer levels. In this role, you’ll play a crucial role in defining a best-in-class experience for our industry-leading events. You will shape meaningful, fun, immersive, and accessible experiences, for both digital and in-person touchpoints. You’ll ensure that the experiences come together to celebrate our brand and the potential of our product. You’ll collaborate with an innovative team of product managers, researchers, brand creatives, UX designers, and engineers, who are blazing new trails in the events space. You will be part of the Website Platforms UX team, where we aspire to create experiences that people love – helping our users discover new capabilities, transform their business outcomes, grow their skills, connect with other trailblazers, engage in our industry-leading events, and more. We are driven by curiosity and experimentation, using data from user research and testing to craft scalable and effective solutions that are inclusive of all users.Bring your skills and inspire your team by proposing innovative design solutions that address complex challenges and improve usability across the event experience.Responsibilities Articulating design goals and outcomes with various stakeholders to build a shared vision. Fostering relationships with marketing, UX, accessibility, creative design, copywriting, product, and engineering teams. Collaborating closely with product owners, engineers, and user research teams to create a compelling web experience for event attendees. Weaving together experiences built on multiple platforms to tell a consistent brand story that unfolds across touchpoints. Designing exciting, innovative interactive experiences that inspire joy in and deeper understanding of our products and services Articulating an experience vision that delivers value in the nearterm while continuously evolving in the long term. Producing storyboards, user flows, and wireframes to communicate an event-specific design vision & strategy based on research findings. Creating inclusive designs for all users attending events and advocating for accessibility, encouraging product and engineering management to prioritize accessible features and bug Collaborating with event planners and venue teams to design physical spaces that enhance attendee experience and align with digital event experiences. Ensuring our platform tools enable internal teams to deliver content and experiences that are efficient, scalable and high quality. Ensuring seamless integration of digital and physical experiences, leveraging design principles to guide attendee navigation and engagement. Experience / Skills Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field, specializing in events Proven UX/UI design experience with a robust portfolio showcasing web and/or mobile application design, emphasizing both digital and in-person event experiences 5+ years of UX design experience, successfully guiding websites and products from concept to market launch, including in-person event components Keen eye for modern, visually appealing, and intuitive interface design that enhances in-person event experiences Ability to effectively leverage and expand upon established brand assets and styles across digital and physical event environments Deep understanding of user-centered design methodologies and industry-standard processes, tailored for both digital and in-person contexts Commitment to continuous process improvement and optimization in dynamic, collaborative, and agile environments Capable of generating innovative design concepts under ambiguity and aggressive timelines, ensuring seamless integration of digital and in-person elements Self-motivated achiever with strong communication skills and active listening ability, adept at building relationships across core and cross-functional teams Utilizes analytics and user research to inform decisions and refine product iterations, enhancing both digital and in-person event experiences Skilled at distilling complex problems into clear, concise goals and solutions, advocating for holistic solutions within overall user flows Demonstrates leadership in inspiring teams and fostering trust, creating a multiplier effect in achieving design excellence Expert knowledge of design tools such as Figma, coupled with adaptability to emerging technologies and tools Experience in developing globally accessible websites, universally designed to cater to diverse languages and abilities Guided by a moral compass pointing towards ethics and equality, while also practicing radical candor when voicing concerns Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The RoleWe're hiring a Senior User Interface Designer for our events experience technology platform. In this role, you’ll play a crucial role in defining a best-in-class experience for our industry-leading events. You will shape meaningful, fun, immersive, and accessible experiences, for both digital and in-person touchpoints. You’ll rationalize complexity into design sub-systems, including re-usable patterns, to drive consistency and scalability. You’ll collaborate with an innovative team of product managers, researchers, brand creatives, UX designers, and engineers, who are blazing new trails in the events space. You will be part of the Website Platforms UX team, where we aspire to create experiences that people love – helping our users discover new capabilities, transform their business outcomes, grow their skills, connect with other trailblazers, engage in our industry-leading events, and more. We are driven by curiosity and experimentation, using data from user research and testing to craft scalable and effective solutions that are inclusive of all users.Bring your skills and inspire your team by proposing innovative design solutions that address complex challenges and improve usability across the event experience.Responsibilities Articulating design goals and outcomes with various stakeholders to build a shared vision. Fostering relationships with marketing, UX, accessibility, creative design, copywriting, product, and engineering teams. Collaborating closely with product owners, engineers, and user research teams to create a compelling web experience for event attendees. Incorporating motion design to enhance user interactions and bring dynamic elements to event-related digital experiences. Innovating web experiences by integrating the latest trends and micro-interactions to create engaging user experiences during events. Overseeing multiple website areas and/or features specific to event management, patterns, and components. Producing storyboards, wireframes, and high-fidelity design concepts to communicate the event-specific design vision based on research findings. Creating inclusive designs for all users attending events and advocating for accessibility, encouraging product and engineering management to prioritize accessible features and bug Collaborating with event planners and venue teams to design physical spaces that enhance attendee experience and align with digital event experiences. Integrating branding and thematic elements into physical environments to create cohesive event experiences. Ensuring seamless integration of digital and physical experiences, leveraging design principles to guide attendee navigation and engagement. Experience / Skills Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field, specializing in events Proven UX/UI design experience with a robust portfolio showcasing web and/or mobile application design, emphasizing both digital and in-person event experiences 5+ years of UX design experience, successfully guiding websites and products from concept to market launch, including in-person event components Keen eye for modern, visually appealing, and intuitive interface design that enhances in-person event experiences Ability to effectively leverage and expand upon established brand assets and styles across digital and physical event environments Deep understanding of user-centered design methodologies and industry-standard processes, tailored for both digital and in-person contexts Commitment to continuous process improvement and optimization in dynamic, collaborative, and agile environments Capable of generating innovative design concepts under ambiguity and aggressive timelines, ensuring seamless integration of digital and in-person elements Self-motivated achiever with strong communication skills and active listening ability, adept at building relationships across core and cross-functional teams Utilizes analytics and user research to inform decisions and refine product iterations, enhancing both digital and in-person event experiences Skilled at distilling complex problems into clear, concise goals and solutions, advocating for holistic solutions within overall user flows Demonstrates leadership in inspiring teams and fostering trust, creating a multiplier effect in achieving design excellence Expert knowledge of design tools such as Figma, coupled with adaptability to emerging technologies and tools Experience in developing globally accessible websites, universally designed to cater to diverse languages and abilities Guided by a moral compass pointing towards ethics and equality, while also practicing radical candor when voicing concerns Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce’s Java-like language), JavaScript, and other development languages and tools. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. YOUR IMPACT: Responsibilities Programming solutions in Salesforce’s Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systemsDeveloping, optimizing and deploying Salesforce applicationsDemonstrating key Salesforce capabilities and featuresLearn and use Salesforce’s Services team best practicesHelp clients consistently meet/exceed goals and metricsContribute to customer success through front and back-end solution development and release managementDeliver high customer satisfaction (CSAT)Continued professional growth and developmentTravel to client site (average of 50%), but may be higher or lower based on the client engagement MINIMUM QUALIFICATIONS BA/BS degree or foreign equivalent6+ years of relevant experienceStrong problem solving skillsExperience using technical skills to solve real-world business problemsStrong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python)Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)Salesforce certifications and Platform development experience are a plusCustomer engagement/facilitation skillsStrong communication skills, both written and verbalAbility to work independently and be a self-starterSpecializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients’ needsCutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologiesStrong potential to continue to grow in career to higher levels of Services or other positions at Salesforce PREFERRED QUALIFICATIONS Strong presentation skills. Able to effectively present and defend point of view to a variety of audiencesPrior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not requiredOther highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps.Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:Salesforce Certified AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Platform Developer ISalesforce Certified JavaScript Developer I Attributes Leader, who can communicate the value of Cloud featuresResults-driven, tenacious, drive to succeed in a fast-paced environmentAbility to learn quickly and adapt to changePositive attitude; ability to motivate others Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. DEPARTMENT DESCRIPTIONMuleSoft’s GDC (Global Delivery Center) team works across every technology and system to deliver solutions to customers in every industry. As a Technical Architect on our GDC team, you will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on while coaching and mentoring best-in-class members of a fast-paced, growing organisation. You will be an influencer and inspiring leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter guide in a company leading innovation within the integration services industry. ​ YOUR IMPACT 3 months: Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute domain expertise and project deliverables to internal knowledge exchange Begin mentorship and guidance of junior team members and help to build out our services organisation 12 months: Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle Evangelize frameworks, project deliverables, standard methodologies/policies and implementations to internal collaboration networks and IP sharing Find opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills Find opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform. Lead development of technical sessions and publish/facilitate reusable content to the field Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features. Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design REQUIRED QUALIFICATIONS +12 years experience leading integration teams and architecting solutions Proven experience architecting services integrations with at least two of the following: MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.) API Management solutions (Apigee, Mashery, etc) One or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.) Demonstrable experience leading and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously Solid understanding of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of standard methodologies. Demonstrated ability to successfully architect solutions within a diverse technical team of client, SIs, contractors, and internal teams Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives Experience driving technical workshops with technical and business clients to derive valuable services and implementations Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring TAs will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. BENEFITS & PERKS Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ In school, or graduated within the past 12 months? Please visit FutureForce for opportunities. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack is looking for an Engineering Manager to join our Edge Services team! You will be leading a team of senior engineers responsible for delivering key parts of our globally distributed backend infrastructure that keep Slack fast and reliable. An outstanding candidate will be an engineer leader with experience in leading effective engineering teams, knowledgeable around high-performance distributed systems, and developing scalable infrastructure services written in Go. About the Role For our customers, Slack is where work happens, a teamwork hub through which work product, ideas, and meaningful business process flows. Slack operates at tremendous scale, with systems that process millions of events per second. The Edge Services team, part of Slacks’ Core Infrastructure organization, is building critical services that enable Slack to scale for our largest customers. Our team is responsible for these services, which run in Edge regions around the world: Flannel (https://slack.engineering/flannel-an-application-level-edge-cache-to-make-slack-scale/), our globally-distributed edge cache, which serves ~20% of all of Slack's API traffic and powers our most latency sensitive queriesOur privacy-preserving image and video proxyFile upload and download acceleratorsOur role-based access control service As manager for the Edge Services team, you’ll be helping build the technical vision and strategy for the future of edge caching at Slack, so we can support a growing number of customers and product features without increasing complexity. You’ll be responsible for driving new initiatives while ensuring our infrastructure services are reliable, efficient, scalable, and ultimately powerful to build phenomenal products for our client. You will guide the engineering approach as well as communicating strategy and results to the broader organization, and will partner with other leaders in product and engineering to build our next generation of features and services. If this sounds like it aligns with your background, why not apply?! What you should have: Bachelor’s degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience. 5+ years of proven experience in software engineering and 2+ years of engineering management experience. Prior hands-on experience in the realm of distributed systems, infrastructure engineering and/or other related areas. Passion for establishing data driven culture, building impactful teams, and growing business impact. You are able to weigh several and often conflicting constraints to make rapid decisions in a dynamic and quickly-growing company. You are pragmatic, organized, and biased toward shipping. You are a very strong verbal and nonverbal communicator. You’re excited to explain sophisticated technical concepts and share your knowledge with diverse audiences both internally and externally. You excel at building roadmaps and can develop a long-term team vision in partnership with other engineering teams at Slack. You can then be accountable for driving project execution. You love helping engineers develop new skills and advance in their careers. You don’t shy away from performance conversations and you recognize the relationship between objective feedback and career growth. Nice to have: Proficiency in developing performant distributed systems written in Go Experience running infrastructure within an AWS environment using Terraform Exposure to containerization technologies, such as Kubernetes/EKS Experience with observability tools such as Grafana, Logstash, and Honeycomb Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Colorado-based roles, the base salary hiring range for this position is $138,000 to $189,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category User Experience Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details Location: Hyderabad/Bangalore Job Title: Product/Ux Designer Eligibility: M.Des Batch of 2023/2024 At Salesforce, we make the tools that help people work more effectively and efficiently. Design and User Experience is at the center of all of it. We bring powerful visions to life with the latest technologies with best in class AI solutions. We put customers first and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our products in Service cloud. You and your team will distill complex problems and propose clear, efficient, consistent solutions. You're meticulous and excited about beautiful design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, use generative AI in everyday life. You have a keen eye for useful products, and you share your findings with the team. You're a tireless advocate for the end user. You have deep empathy for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users. The ideal candidate enjoys creating experiences with technology that is centered around AI, hacking on new projects, and intensely working on high-value, strategic initiatives under tight time constraints. You will have direct access to customer executives and Salesforce executive management, while working closely with the Salesforce Product and Sales organizations. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers. Responsibilities: ● Communicate and influence your vision to stakeholders ● Solve UX design problems by applying design thinking methods and leverage latest technology & AI first approach to create future proof solutions ● Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research ● Work with engineering to deliver final product ● Reinforce a design-thinking culture that leverages the best product, technology and innovative talent ● Work with devs and QE to deliver polished final product Skills Required: ● Understanding of user-centered design methods and best practices - and you’re always looking to improve on your process ● The ability to thrive in a fast-paced, collaborative, agile environment ● Self-motivated, a good communicator, and able to balance great design with meeting deadlines ● Understanding of analytics, user research and other approaches to help make decisions and iterate on the product ● Constant drive to stay up-to-date with the latest industry news and developments. ● Knowledge on impact of AI and its utilization to help users ● Knowledge of design tools such as Sketch, Figma ● BA/BS or MA/MS in design related field, or equivalent experience Bonus: ● Knowledge on working with design systems ● Exposure to CRM or enterprise software Please submit your resume and URLs to your portfolio. Submissions without a portfolio or samples of work will not be considered. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who flourish with delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!Job DetailsThe CSM team within Signature Success is looking for a driven and customer-focused Customer Success Manager to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Technical Account Manager maintains awareness of the customer's key events, needs, potential risks, value drivers and being proactive. As a trusted advisor, CSM will build a track record in customer success through excellent communication with stakeholders and comprehensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share best practices, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during mission-critical peak events. As a CSM you will occasionally act as a point of contact for any major incidents, leading the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical primary interface on behalf of our customers and works collaboratively across both internal and external stakeholders, including partners and ISVs, as required to address the customer needs. ResponsibilitiesDevelop and maintain relationships with key customer business and IT partners to understand their top business goals and priorities, act as an internal authority on your customer's key value drivers and needs, and act as an internal point of contact on your customer to internal stakeholders.Help your customers achieve their business goals and outcomes on the Salesforce platform by:coordinating the completion of the Signature Success catalog of services as required for your customerproviding timely, proactive Salesforce feature guidance based on the areas of interest for your customeracting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementationreinforcing to your customer the value in the implementation of technical recommendations for improvement based on Proactive Monitoring guidanceCommunicate the value of Signature Success. Be accountable for ensuring all stakeholders understand this value so that customers continue to renew Signature Success.During infrastructure service degradations or disruptions that occur during normal business hours, provide regular updates and communications to key customer contacts. Partner with internal teams like Signature Support delivery and the Critical Incident Center for after-hours coordination. Following infrastructure incidents that impact customers, track the internal root cause analysis efforts to provide the customer a description of the cause and future prevention actions.Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.Technical Requirements:3+ years of experience building or supporting enterprise-grade Java-based or Integration or API Management systems such as Mulesoft involving cloud providers such as AWS, Azure, and GCP.Solid understanding of HTML, CSS, and JavaScript.Deep knowledge of Internet technologies and protocols such as TLS, HTTP , REST, Webservices, firewalls, web servers, proxy serversExperience in Connectivity with Enterprise SaaS solutions such as Salesforce, Netsuite, Workday etcIn-depth knowledge of database concepts and data management (RDBMS) and SQL.Experience in troubleshooting container and container management technologies such as Docker / Kubernetes. Minimum QualificationsMinimum of 8 years of work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.Exceptional communication and presentation skills with demonstrated ability to present and influence effectively at all levels of the organization, including executive and C-level.Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal stakeholders. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Organization Overview: Business Technology (BT) connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. BT’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work. We oversee technology strategy, using Salesforce products in service of Salesforce’s business, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, and sustainably. Salesforce IT accelerates the success of the Salesforce family through the largest implementation of Salesforce on the planet. We value Trust, Scale, and Integration. We relentlessly pursue these values with the help of modern, lean, and self-governing Scrum teams. As part of Salesforce IT, you will play a key role on a smart, creative, and fun team. You will make a meaningful difference in product delivery. Come grow with us in an environment where professional development is encouraged, volunteerism is the norm, and innovation is a daily occurrence. Key Responsibilities: Develops application code through the use of established methods that meets acceptance criteria Reviews and collaborates with Architects on designs Develops technical designs with any necessary automation strategies Collaborates with Product Owner and Business Analyst to clarify functionality in stories Collaborates with SMEs as necessary to obtain guidance for development Develops stories, data mappings, test cases, and success criteria which inform development Understands and can build/deploy code through approved channels Tests application code through the use of established methods, these tests should all be automated and include unit tests, integrations tests, functional tests, acceptance tests, performance tests, and smoke tests Committed to and responsible for the iteration goals All Engineers should adhere to secure coding practices All Engineers should understand and apply principles of accessibility for all product releases Attend and understand the functions of the various iteration ceremonies such as stand-ups, planning, grooming and retrospectives Requirements 4 to 6 years of experience in Salesforce Developing platform Experience working with Approval Processes, Flows, Process Builder, Assignment rules, Setup & Configurations, UserProvisioning, Reports & Dashboards Experience developing with Apex, Visualforce, Lightning Components Experience translating stakeholder requirements and vision into feasible solutions that consider the immediate and long-term implications to the platform health and User Experience. Understanding of complex and interconnected business processes subject to audit, internal/external governance and compliance adherence including but not limited to: Data Integrity Policies, Data Retention Policies, SOX, etc. One or more Salesforce Certifications. Experience in working in an Agile/SCRUM environment. Excellent organizational skills and in-depth attention to detail with proven ability to lead multiple concurrent priorities. Ability to work independently and manage priorities and meet deadlines with minimal oversight. Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and technical and non-technical business partners and the ability to adapt style to suit the audience. Strong analytical and problem-solving skills. Strong attention to detail. Self-motivated and team-work skills required Collaborative attitude with the ability to quickly adapt to changes. Preferred qualifications Experience with CI/CD tools - Jenkins, Gitlab, CumulusCI, Sauce Labs, and SonarQube Experience with MuleSoft integrations using AnyPoint Studio MuleSoft Certifications Salesforce Certifications Required (Salesforce Administrator Certification, Advanced Admin Certification & App Builder Certification) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Development & Strategy Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Overview of the Role Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Analyst, you will be responsible for delivering deal structuring and pricing support for our AMER sales verticals. You will focus on mitigating risks and finding improvement opportunities within both complex transactions and more broadly within sales territories by leveraging the power of data driven insights. You will also generate and drive solutions that help our Deal Desk and deal processes scale to support the constantly evolving needs of our business! Responsibilities Partner in a trusted advisor capacity to senior Sales Leadership, account teams and other internal partners Review and vet complex deals on behalf of Strategic Business Practices and Sales Executives Guide Sales on the pros/cons of a wide range of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions Demonstrate critical thinking and analytical rigor. Demonstrate the ability to identify variables risks and opportunities within a deal, and influence the deal with your recommendations as variables change Partner with account teams to develop concession strategies that both optimize revenue and protect margins Lead org-wide project deliverables. Represent our org’s point of view in cross-functional projects, by communicating progress, findings and recommendations. Partner with product teams on optimal pricing models and strategies for new products and bundled solutions Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions Enable Sales on best practices for optimized pricing and deal structures Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals Required Qualifications Analyst: 2+/Senior Analyst 4+ years demonstrated ability in pricing strategy, sales financial analysis or relevant experience preferred Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Superior analytical background with strong problem-solving skills Highly effective communication skills, including written and verbal Ability to build relationships and work collaboratively to drive results Capable of explaining concepts clearly and credibly across all levels of the organization High level of attention to detail Ability to work in a fast-paced environment while managing & prioritizing competing demands Adept at thinking on your feet amidst ambiguity Proven experience leading and influencing at various levels across the organization Ability to handle conflict and navigate discussions to productive outcomes Preferred Qualifications Experience in a pricing function is a strong plus *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is seeking a Product Management leader who has a passion for building and rolling out innovative cloud infrastructure products, customer focused and have a range of skills and experience that are specific to cloud application platforms and infrastructure and understands the large enterprise journey to public cloud. Technical Skills: You have deep level engineering knowledge and related product management experience in multiple of the following areas: Salesforce Core Platform - services and offerings for external customer use cases Public cloud - Familiarity with public cloud native interfaces. Multi-tenant environments, strong customer engagement, communications and ideally Net Promoter Score experience. Developing reason for public cloud Managed Services - database, cache, others Experience with large enterprise and customers’ SaaS journey to cloud Cloud Application Platforms - PaaS platforms to enhance developer agility, automation and workforce productivity Infrastructure: Distributed and cloud based software development lifecycle management, Infrastructure as code, application security, architecture depth Product Management team members possess deep expertise in the cloud application platforms, public cloud engineering space, with a track record for driving new product capabilities from initial concept to market adoption. These roles will guide the future of Salesforce cloud infrastructure for employees, customers, and partners. Come work on cloud infrastructure, and help our customers transform their business! Responsibilities:Develop vision and multi year strategy for product line Develop and drive critical cloud engineering capabilities from concept to customer. Innovate by applying best practice to Cloud Managed Services. Partner with customers to reduce friction in their transition to public cloud - Salesforce and other applications Translate product strategy into detailed requirements, user stories, and prototypes. Work with all stakeholders appropriate to our area to understand problems, desired outcomes, and craft a solution. Serve as a product manager on the scrum team(s) and work with engineers to deliver a quality product on time. Engage with customers and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities. Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites and social media. Partner with Salesforce product clouds so that all services are available on Core in Hyperforce. Including gap analysis on requirements Experience/Skills Required:A technical degree or equivalent experience required 10+ years minimum of Product Management or similar experience. Specialization in the cloud (infrastructure as code, application platforms) engineering fields noted. Top notch written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling sensitive escalations. Experience working in and delivering products or services in an agile/lean environment. Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap. Strong user experience/design sense, with a record of building great products. Exceptional communication skills Exceptional collaboration skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $204,400 to $296,400. For California-based roles, the base salary hiring range for this position is $223,000 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Senior Technical Architects (Multiple positions available) Salesforce, Inc. has multiple career opportunities in San Francisco, CA for Senior Technical Architects. Positions require BA/BS, MA/MS, MBA or PhD. Multiple positions/openings. A related technical degree required. Telecommuting is an option. Some travel to Salesforce offices may be required. Salary: $170,955.00 - $265,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# STARCH01. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $265,200. For California-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Join the Tableau Unified Analytics (TUA) Team at Salesforce! We're on a mission to help people see, understand, and act on data. Our Collaboration team is building the next generation of analytics, providing top-notch interactive visualization experiences integrated with modern platforms for seamless engagement and collaboration. What You'll Do: Work on exciting projects like analytics insight subscription, notifications, data/image exporting, alerting, and commenting/annotation with Slack. Solve complex technical and user problems across a wide tech stack. Drive the development of our Next Generation analytics platform, enhancing visualization, interactivity, and collaboration capabilities. What We're Looking For: Experience in building enterprise analytics applications. Proven technical leadership and mentoring skills. Ability to thrive in a fast-paced, dynamic environment. Passion for innovation and leading by example. Responsibilities: Participate in all phases of the software development process and collaborate with multi-functional teams of UX designers, product managers, and engineering partners to translate business use-cases to engineering designs and delivery plans to deliver efficient and scalable solutions Active contributor of a scrum team building data visualizations, widgets, dashboards, and collaboration enabling users to explore their data and take actions Participate in design and code reviews, break down and estimate work, select and incorporate appropriate tools and frameworks for the job. Proactively identify continuous improvement areas and drive initiatives to boost tooling, automation and integration speed focusing on developer productivity, release velocity and product quality. Explore, experiment and implement new Analytics platform capabilities powering Salesforce’s next generation analytics and intelligence applications. Rapidly iterate on proof-of-concept implementations to get new initiatives off the ground with an eye towards eventual productization. Required Skills: 5+ years of experience building enterprise scale analytics applications/platforms. Have experience with object-oriented programming and other scripting languages (e.g. Java, Python, Scala C#, Go, Node.JS and C++), modern JavaScript frameworks and Web Technologies (e.g. HTML, CSS, TypeScript, React, and Angular), modern database systems (relational and non relational) and adjacent technologies such as SQL, PL/SQL, NoSQL, ORM frameworks, and web services (e.g. RESTful API’s etc.). Understand micro-service design patterns well and how to create loosely coupled SaaS systems. Have led projects across development teams, particularly using Agile methodologies. Strive to ensure you deliver high quality even under schedule pressure. You understand automation and writing tests for your own code as a way of maintaining high quality in your products. Have experience writing software that is used by millions of people. You love writing things that "just work" - things that are reliable, scalable, and secure. You think far enough ahead to avoid tech debt, but know how to avoid over-engineering. You are agile and can prototype, learn, adapt, and pivot as needed. Familiar with DevOps practices. You treat operational issues as they are software problems. As you write your code you are already thinking about how to operate them efficiently in production. You view software as a primary tool to manage, maintain, fix, and extend systems required to support large development environments. You promote operational excellence. Experience in effectively communicating, both written and verbally, to partners at all levels. You communicate concisely and accurately about technical topics; able to build relationships and alignment on technical plans across the team. You understand and articulate the tradeoffs between varied technical solutions and how they affect business goals A related technical degree required Nice to have skills: Familiar with Salesforce’s analytics products (e.g. Tableau, CRM Analytics), technical stack (e.g. SOQL, APIs, Custom Objects, APEX) and have experience implementing Salesforce based applications based on Lightning Components, Lightning Design System, Lightning Flows, and using the Salesforce Platform. Good understanding of AI/ML methodologies Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For British Columbia-based roles, the base salary hiring range for this position is CAD 150,200 to CAD 206,600.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Our Business Development Representative (BDR) team is part of our wider Sales Business, focusing on generating new business and whitespace pipeline through prospecting outbound opportunities with the ultimate goal of closed won business. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities. Why Join Salesforce as a Business Development Representative? Sales Development is the foundation of our sales organization where new business opportunities come to life. Within the Business Development Representative (BDR) role, we support outbound sales teams by assisting them through strategic prospecting efforts and extensive account research. BDRs consistently make a tangible impact in the Sales Development Organization by generating millions of dollars of new business pipeline each year. Additionally, BDRs are enrolled in an intensive sales training program that has been built specifically for the benefit of current university students and recent graduates. The purpose of our program is to provide new professionals with the fundamental skills vital to achieve a successful sales career at Salesforce. Day to Day Generate new business pipeline primarily through prospecting outbound opportunities Handle inbound leads that are driven by outbound effort Nurture early-stage opportunities Gain interest through outbound cold calling across a set of existing Salesforce customers and breaking into net new logos in assigned territory Partner with core seller to identify and source net new pipeline and assist by researching lines of business and personas Align with internal account team Identify key decision makers within new accounts Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health Insurance for the family group Complementary Medical Assistance Program Pension Plan Savings Fund Program Life Insurance Coverage Monthly Food Coupons Monthly Wellness Reimbursement Annual Education Reimbursement Employee Stock Purchase Plan Unlimited Vacation Days Extended Parental Leave Fertility and Adoption Support Employee Assistance Program Employee Discount Program Referral Program And more! Salesforce is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, our Product Marketers craft inspirational stories and deliver ground-breaking product demos to people around the world. We develop product messaging and positioning, go-to-market programs, campaigns, events, and sales enablement. Our success is defined by our ability to deliver relevant content that creates trials, sales pipeline, and ultimately, new customers.We are looking for a creative, motivated product marketer to drive and deliver innovative product marketing to support multiple product portfolios. In this role, you will be responsible for working cross-functionally with marketing, sales, and product teams to create messaging, positioning, content, events, and enablement.Responsibilities & Impact:Lead and create the core value proposition, selling points, use cases, and competitively differentiated narratives.Lead messaging and positioning strategy and execution for target personas in partnership with global Go-to-Market, Campaigns, Content, Web, and Corporate Marketing teams.Create assets such demos, first call decks, webinars, explainer videos, blogs, and event presentations.Translate our marketing & industry-focused initiatives into actionable programs to help fuel the sales pipeline, close deals, and deliver growth.Build consensus, alignment, and engagement across Campaigns, Creative, Product Marketing, Product Management, Sales, and Customer Success.Required Skills:5+ years of experience in product marketing, industry marketing, or corporate marketingStrong communication skills, both written and verbalAbility to strategize and craft compelling messagingDrive hands-on tactical executionPick up and lead new projects even in the face of ambiguityExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)Preferred Skills:Expertise in Salesforce products and/or other SaaS and B2B technology platformsAbility to inspire optimism, fun, and the desire to always be learning!A natural collaboratorGet-it-Done confidence to pick up and lead new projects even in the face of ambiguity Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $121,800 to $167,400. For California-based roles, the base salary hiring range for this position is $132,800 to $182,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.