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  1. Salesforce

    Marketing Manager - Norway

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Position: Marketing Manager - Norway Location: Salesforce Oslo Office (Minimum 3 days per week in-office)) About the Role: We are seeking a dynamic and creative Marketing Manager to join our Nordic Marketing team in one of our fastest-growing country, Norway. This pivotal role involves crafting and driving strategic marketing initiatives to enhance brand awareness and drive qualified leads. As the Marketing Manager for Norway, you will be responsible for developing and implementing the marketing plan, combining strategic vision with hands-on execution. Key Responsibilities: Sales Alignment: Work closely with the regional sales organization to align marketing strategies with corporate objectives, fostering collaboration between marketing and sales teams. Campaign Management: Develop and implement marketing campaigns and programs that contribute to building the sales pipeline and closing business deals. Activities include event management, marketing automation, account-based marketing, content creation, and social media engagement. Event planning and execution: Manage strategic events in Norway and leverage global events like Dreamforce to bring innovative insights and ideas to the Finnish market. Team Collaboration: Collaborate effectively with colleagues in the Nordic and Northern Europe marketing team and local agencies, along with the Nordic PR & Corporate Communications team, to drive brand awareness in the Finnish market. Budget and Performance: Manage marketing budgets, allocate resources across tactics, and optimize spending to improve results. Continuously monitor marketing and sales performance metrics, pipeline development, and forecasts to make data-driven decisions. Qualifications and Skills: Marketing Expertise: Extensive experience in multi-channel marketing management. Strong background in event management Digital Marketing: Proven track record in planning and driving integrated digital campaigns to generate leads, opportunities, and closed deals. Innovative Thinking: Strong background in developing and driving innovative marketing strategies and programs to meet pipeline and revenue targets. Budget Management: Proficiency in managing marketing budgets, resource allocation, and performance forecasting. Customer Journey: Ability to create cohesive end-to-end customer journeys that drive new business and cross/upsell campaigns. Industry Knowledge: Experience in the IT industry is a plus. Communication: Excellent communication skills, including proficiency in Google Docs, Google Analytics, and Salesforce. Personal Qualities: Self-motivated, collaborative, proactive, creative, entrepreneurial, open to feedback, and able to excel under high-pressure situations. Language Skills: Fluency in both Norweigan and English is essential. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Senior Manager, Communications, APAC, Slack at Salesforce is responsible for helping to build and execute the communications program for Slack in Australia, Singapore and India, working closely with, and reporting to, the Director, International Campaigns and APAC Communications. This is a key role in Slack’s global communications team, and is critical to supporting Slack’s communications objectives in each of these unique markets and our broader success in this region. The Senior Manager will be critical to helping journalists understand why Slack is transformative, and how Slack fits into the broader Salesforce ecosystem, working closely with our local agency partners to implement region-wide and bespoke country-specific communications activities on the ground. Candidates for this position must be highly experienced in crafting and leading communications programs, particularly in the technology industry. Strong media relations, project management and writing skills are essential. Your Impact:Work closely with the Director, International Campaigns and APAC Communications, to develop the strategy and plan that will determine the communications programs across the APAC region Lead communications activities / media relations and outreach efforts – a mix of global, region-wide and country-specific, as well as executive, business, product, customer, etc. across Australia, Singapore and India, managing and partnering closely with Slack’s PR agency teams in each market to execute. Drive evangelism of Slack’s narrative in everything we do and through a robust thought leadership program. Partner closely with Slack communications colleagues across the globe to ensure APAC activities are aligned and complimentary, and to take every opportunity to share and collaborate as a team. Equally important is to ensure the same effective collaboration with APAC communications colleagues in the broader Salesforce ecosystem. Work on cross-functional Slack APAC initiatives, particularly with our marketing partners, and collaborate with business leadership to ensure the APAC communications program is supporting Slack’s evolving business objectives in the region. Build upon and grow the existing customer story program, with a strong focus on the ongoing partnership with APAC Customer Marketing. Develop and edit a broad range of communications materials, both internal and external (including blogs, sponsored content, media pitches and alerts, briefing docs, spokespeople and reporter bios, etc.). Brief spokespeople for media engagements, staff interviews and lead earned speaking opportunities. Arrange and host media training for new and existing spokespeople to ensure a robust spokespeople bench in this region, when required. Maintain and analyse media coverage to ensure results are meeting our program goals, objectives and KPIs. Requirements:Demonstrated communications experience, in-house and/or agency, preferably in the technology industry (enterprise software experience highly regarded) Experienced developing and driving communications programs at a country and/or regional level for large, multinational companies A passion for communications and a deep understanding of how it contributes to meeting business objectives Strong media relations skills - both with existing media relationships in Australia and the ability to develop new media relationships in Singapore and India The desire to get hands on, while also delegating appropriately and ensuring agency teams are executing to the best of their ability A self-starter with a hunger to hit the ground running, while also taking the time to be collaborative, understand the lay of the land and identify where the opportunities lie Open and effective communicator; someone who is a strong advocate for communications alongside other areas of the business, and a trusted advisor for business leadership Highly organised, detail-oriented; skilled at prioritising, ensuring deadlines are met, and setting expectations as needed Strong writing skills are critical: creative, thoughtful and passionate about storytelling Embody the Slack Attributes: Smart, humble, hard working and collaborative Preferred Qualifications:You are passionate about Slack and about positively impacting the working lives of people. You are also invested in learning about how work is evolving and the transformative impact technological advancements, including AI, can have. This is a fast-paced role that requires strong leadership, committed priority management, and high emotional intelligence. Consistent track record leading communications programs and project managing across geographies, preferably with a mix of in-house and agency teams. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce Salesforce is the customer company, helping businesses of every size and industry put the customer at the center since 1999. Salesforce helps companies connect with customers in a whole new way with a foundation of trust, harnessing AI + Data + CRM to deliver customer magic with every interaction. Salesforce Customer 360, its complete portfolio of products, unites every team around the customer on one integrated platform to innovate fast with low code tools and built-in automation. Behind every Salesforce success story are Trailblazers, a global community harnessing the power of Salesforce to skill up for the future and transform their careers, companies and communities. Salesforce is proud to be the #1 AI CRM, but it’s even more proud to be a leader in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — it's a platform for change. Learn more at www.salesforce.com. Sales Manager - ESMB Business This is a high growth opportunity working with our ESMB businesses in Singapore. You will drive sales growth within the ESMB segment in Singapore. The Sales Manager is responsible for defining strategies for growing revenue, identifying account-wide opportunities, and successfully running both the strategic and operational levels. As a first line Sales Manager, you will be managing and developing a team of Account Executives. You will participate and lead in client and prospect meetings as well as work cross-functionally with stakeholders and corporate resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on sales process. You are responsible for your team’s forecast accuracy. Your Impact We are seeking a proven, tactical and strategic Sales Manager to lead a team of Account Executives who are tasked with generating growth in our Emerging Small Business & Small Medium Business Accounts. The appointed sales leader will play a key role in leading this highly visible and motivated team that generates revenues and achieves individual, team and organizational quotas. You'll be a valuable contributor to the corporate sales strategy while providing definition and implementation of the plan for sales to achieve corporate objectives. Your Qualifications • Attracting, recruiting and retaining top talent • Supporting direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required • Ongoing mentoring and development of the Emerging Small Business sales team in bsuiness development and opportunity management • Conducting weekly forecast meetings. Coach direct reports regarding strategies to drive closure • Reporting on sales activity and forecast to senior sales management • Consistently monitoring the sales activity of the team, and tracking the results Required skills and Experience • Extensive software sales experience in an individual contributor and management role, including sales management experience • Proven record of sales success in a similar enterprise software application environment • Successful track record in a high volume transaction sales environment • Working knowledge/experience of the CRM space • Excellent presentation and listening skills • Must be able to thrive in a very fast paced environment • Ability to hire and train new sales representatives Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  2. Salesforce

    Customer Success Manager

    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. What you’ll be doing… As part of our team, you'll be a key contributing member of the Customer Success team. You will get to work in a diverse team which operates on shared values of trust, integrity and holds a high bar for results. As a Customer Success Manager, you will be responsible for customer adoption, retention and satisfaction for a specific book of accounts. Through partnership and collaboration, you will coach customers to achieve their business goals and maximize value from their investment with Tableau. You will interact with our customers daily to build relationships, drive change, improve adoption, provide awareness to all available Tableau resources. Your activities will secure annual subscription renewals and lead to uncovering growth opportunities. You will be the customers trusted advisor and advocate. Some of the things you’ll be doing include … Proactive relationship management with accounts to maintain overall customer healthCoordinate customer regional needs and partner with the headquartered CSM to align on global strategy for the account, communicate and partner with internal customer success teams regarding customer health, strategy and riskWhere necessary, channel commercial opportunities in the region to the headquartered Account Executive who will follow up and executeOrganize and orchestrate regional cross functional resources to fulfill customer requirements, proactively execute success plans in the regionMeet and exceed quarterly retention goalsDrive Usage and AdoptionPerform onboarding activities and product demonstrations post purchaseMaintain deep understanding of Tableau’s platformPerform regularly scheduled meetings with key stakeholders to ensure customer goals are being metMonitor and report on the health/risk of assigned accountsAct as point of escalation when required and help manage customer expectationsIdentify new sales opportunities through customer engagementsDrive customer participation and attendance to local user groups/events/webinars/Tableau Conference/Table Days/ Customer Success Summits or similarFoster a sense of community with your customers by supporting internal Tableau User Groups, and creating Centers of ExcellenceWork cross departmentally with sales and other cross functional teams to drive better collaboration and customer experienceBe the voice of customer back to our Product organization, communicate trending customer feedback and ideas Who you are… Excellent Communication. You know what to say and more importantly, how to say it. Our customer stakeholders will come in different forms, meaning that you will work with a variety of stakeholders and across analyst to C-suite levels . You are able to translate complex technical and non-technical concepts into practical solutions.5+ years experience in Customer Success/Account Management/Program Management/Project Management rolePassion and Conviction. You are passionate about helping customers, maximize the benefits of Tableau and you have experience using business intelligence tools. You can expertly discuss product features with technical customer teams.Builder. You can identify and communicate certain trends and insights relating to your customer base to senior leaders. You can act as subject matter expert and thought leader, always seeking to help and elevate others in the team.Energy and Creativity. You have a growth mindset- your willingness to develop and grow is reflected in your attitudes towards continuous learning. You can bring in creativity and problem-solving skills, resilience and passion for solving problems.Experienced. 10+ years business experience, preferably in Customer Success/Account Management/Program Management/Project Management role Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  3. Salesforce

    SMTS/LMTS UI

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role DescriptionSalesforce has immediate opportunities for very talented software developers who want their lines of code to have a significant and measurable positive impact! This candidate will be working with a group of premier engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable! The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. From Sales Cloud to Industries Clouds from IoT to Analytics to Heroku …. We have many opportunities available across various applications and platforms. Submit your resume here, and we will contact you with opportunities that fit your background and interests. Your ImpactAs a Frontend Engineer, your job responsibilities will include: Architect, design, implement, test and deliver highly scalable products. Master our development process, culture and code base, then improve it. Operate optimally in the hybrid engineering model where engineers are expected to be able to design and execute the vital work to ensure quality in their own code as well as other engineers. Work closely with a team of engineers, product managers, user experience experts and performance engineers Mentor others in development technologies, tools, and processes Present your own designs to internal/external groups and review the designs of others Develop test strategies, design automation frameworks, and write unit/functional tests to drive up code coverage and automation metrics. Required Skills:Solid knowledge of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, Ajax or TypeScript Experience using ReactJS, Flux, Redux, Relay/GraphQL, ReactNative, Ember.js, Node.js for Front End focused positions Understanding of object-oriented programming language (Java, Javascript, C++, C#, Ruby, Python) Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium, Mocha and QUnit Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available. Excellent interpersonal skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details:Position:パートナー営業(Go to Market Sales)Description:本ポジションは、パートナー(Reseller / Consulting / Appexchange)のみならず、営業やSE、インサイドセールス、Marketing、また銀行等と一緒に中部地区における民間企業のマーケットを開拓していくポジションです。主な役割は、中部エリアで活動している各パートナーとの協業の推進、ならびに銀行等の金融機関からのSalesforceリードのトスアップを増進させることです。パートナーとの協業に不可欠なSalesforce営業チームとのリレーション構築、またパートナーを本部で担当しているSalesforceアライアンス担当との連携、またパートナー内部においても協業の主幹チームだけでなく営業部隊への啓蒙活動も担っていただきます。また、より広範なリード獲得やマーケットへの認知を広げる活動の一環として、パートナーとの共催セミナーを企画、推進いただくこともあります。Your Impact:社内、社外ともに関係者が多くなるため、より俯瞰的かつ戦略的な考え方が身につきます。明確な正解があるわけではなく、新しい取り組みで事業を作り上げていくスタンスが求められるため、新規事業開発のスキル育成につながります。 Role Description:主要Resellerとの協業:国内大手SIerとの協業推進Local Partnerとの協業推進:中部を本社とする地域のLocal Partnerとの協業推進金融機関開拓:銀行等の各支店との協業取付け、案件創出のためのお客様Callの実施パートナー育成:主要パートナー自立に向けた各種育成施策の企画マーケティング:広範な案件創出に向けたパートナーとの共催イベントの企画/実行Salesforce Japanとの連携:営業/営業マネージャーとの連携(営業戦略の相互理解、アクション共有、商談機会創出を最大化するためのPDCAサイクルの実践)、アライアンス担当との協働上位マネジメントに対する各種レポーティング業務内容内訳(想定)金融機関の支店等への訪問(勉強会/相談会の実施):30%金融機関渉外担当とのコミュニケーション:20%Salesforce営業/アライアンスチームとのコミュニケーション:20%各パートナーへの施策提案およびモニタリング:15%マーケティング施策の企画/実行:5%各種資料作成:5%各種レポーティング:5% Basic Requirements:5年以上の営業経験3年以上のSaaS製品の営業経験各種KPIに基づくマネジメントスキル高いコミュニケーション力新しいことへのチャレンジ志向、高い目標意識、自己の成長への意欲 Preferred Requirements:金融機関での就業経験/金融機関への営業経験3年以上のSalesforce営業経験 Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  4. Salesforce

    Account Executive

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Who We Are We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. About Slack Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens. Role Description As an established Account Executive, you know how to navigate through Tech organizations. You’re knowledgeable about your clients’ specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can’t live without. You understand what it means to sell a value based solution to and engage with C-suite Executives. You've made massive contributions to your product roadmap by collecting customer feedback and requests and delivering those to internal teams. Your storytelling skills are unmatched so presenting to business line owners across multiple departments won’t be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver. Your ImpactSuccess will be measured by overall performance in bringing in net new clients and expanding existing accounts, all while delivering an exceptional customer experience. Drive revenue and lead the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with Tech customers Provide recommendations based on a customers’ business needs and usage patterns Balance inbound customer communication and prioritize/call out issues appropriately including: billing, legal, security, and technical inquiries Collaborate with different members of the Sales team (Solutions Engineers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers Educate customers on the value of Slack in a thoughtful way Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including Product Your ExperienceYou have 6+ years of full cycle SaaS closing experience You've sold SaaS software that can be used across multiple departments (preferably company-wide) and across every industry You've engaged multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement You have experience (and should enjoy!) collaborating with internal sales teams like Solutions Engineers and Custom Success Managers You've built global engagement across multiple lines of business and broadened product support within an organization You are an adept storyteller, effectively developing relationships with senior managers and the C-suite Large Enterprise/Strategic Account Experience Ability to navigate larger, more complex deal cycles Ability to collaborate across multiple teams to get things done Solid career longevity, companies Understands what an account plan/mutual close plan and how it leads to success Solid business acumen around forecasting Track record of success Across all sales teams, we are looking for the following attributes: Grit Business Acumen / Problem Solver Humble / Learner Engaging Communicator Strategic customer influence Collaborative Team Seller Inclusion Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Colorado-based roles, the base salary hiring range for this position is $ to $. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description: Named Account Executive, Public Sector, Slack About Slack, a Salesforce CompanySlack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens. What you’ll be doing… We're currently recruiting for a Named Account Executive who will be responsible for driving sales revenue among and maintaining relationships with specified customers within our public sector segment in Singapore. The Account Executive will represent Salesforce, demonstrating customer focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team. This role is a quota-carrying sales position. Responsibilities: Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned with customer business objectives Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account Required Qualifications: Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in within the public sector space in Singapore Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom). Resource Application: Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Preferred Qualifications: Excellent interpersonal and communications skills. Experience selling business applications to the public sector space in Singapore preferred Sales Methodology Education. Ability to develop cases and service requirements, while crafting and leading strategic alliances. Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. *LI-MB Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Named Account Executive, Public Sector, Singapore - Tableau About Tableau, a Salesforce company Tableau/Salesforce helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into practical insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, diversity & Inclusion, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world! What you’ll be doing… We're currently recruiting for a Named Account Executive who will be responsible for driving sales revenue among and maintaining relationships with specified customers within our public sector segment in Singapore. The Account Executive will represent Salesforce, demonstrating customer focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team. This role is a quota-carrying sales position. Responsibilities: Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned with customer business objectives Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account Required Qualifications: Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in within the public sector space in Singapore Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom). Resource Application: Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Preferred Qualifications: Excellent interpersonal and communications skills. Experience selling business applications to the public sector space in Singapore preferred Sales Methodology Education. Ability to develop cases and service requirements, while crafting and leading strategic alliances. Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. *LI-MB Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Service Cloud is redefining how businesses engage with customers, and connecting them in whole new ways. Whether it’s a website or app experience, a private message, a call, an email or a WhatsApp conversation, customers expect more. More self service, more personalization and more delight. Businesses are also evolving their ability to automate such engagements intelligently and at scale, with copilots for more common place questions and rich agent experiences for high value engagement. This new era of service will cross departmental boundaries, from the front office to the back office, and support unified journeys with marketing, sales and commerce. All while augmenting every interaction with intelligent signals, call drivers and CX, and resolution and revenue opportunities. Salesforce is bringing this vision to reality through our best of breed offerings like Case and Knowledge Management, Digital Engagement, Copilot for Consumers, Omni-Routing, Service Cloud Voice and Service Einstein, all powered by the Service Cloud platform. Service Cloud is looking to hire Product Managers to drive our portfolio product in Digital Engagement and Service Processes. In this role, PMs will drive execution for their product set with AI, automation and rich experiences. Roles are heavily cross-functional and will require close collaboration and tight alignment with internal and external partners. From the start of the product development process through launch and scale, this PM will guide engineering, UX, go-to-market strategy, sales, sales enablement and customer success teams. Responsibilities Own the product vision for your area: Ensure that it aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context, and understand where we are going. Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans. Drive entire feature delivery lifecycle: research customer/user needs; write feature specs and user stories; partner with User Experience to design and prototype; work with engineering to develop, test and deliver a marketable product on time; collaborate with customer facing roles to drive market awareness and customer adoption Collaborate across teams: We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job Communicate clearly and efficiently: Coordinate product release communications for your components. Define expectations for engineering teams and hold them accountable to success and failures. Work closely with product marketing managers to promote your products both internally and externally and ensure a cohesive message. Represent Salesforce: Be a domain and product expert at customer meetings, industry and corporate events, online in customer community, and social networks Qualifications 6+ years of experience and 3+ years of solid product management experience with a proven track record of building awesome products while working with engineering team Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap. Strong problem-solving and analytical skills, excellent written and oral communication skills, including experience in high-level business discussions. Hands-on experience with UX design and flow, designing simple and intuitive user interfaces. Professionalism, grace under pressure, dedication and ability to work in a collaborative team environment. Desired Skills and Experience Ability to deliver results in global, matrixed environments comprised of internal and external stakeholders. Deep familiarity with the service technology landscape and service user needs is a plus. Working knowledge of Salesforce products and APIs is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description The Engagement Manager, AI Practice plays the critical role for setting customers up for success by prescriptively crafting and then owning the execution of large and ground-breaking projects with our most strategic customers. This person serves as a trusted advisor to Salesforce customers, providing direction to Sales & Professional Services teams, ensuring alliances across each customer’s projects, and ensuring the highest levels of happiness from our customers. Partnered with an Account Partner, they lead both pre and post sales activities, as the Delivery Authority across the portfolio of products and engaging other subject matter authorities to develop and articulate comprehensive implementation proposals. This person will then maintain the executive relationships and act as a point of contact for critical issues within these implementations in a billable capacity, ensuring tight partner alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success. Responsibilities: Aligning closely with Account and Services Sales teams to own pre-sales activities such as scoping, solutioning, SOW development and project staffingLeading the development of client-specific implementation proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal for AI, Automation & Data Strategy Aligning closely with Account and Services Sales teams to own pre-sales activities such as scoping, solutioning, SOW development and project staffing for AI, Automation & Data StrategyProvide the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery for AI, Automation & Data StrategyWhere appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement, acting as the escalation point for both the customer and Salesforce delivery teamsEnsure that engagements conclude with fully satisfied clients that are willing to be references for new potential clientsManage multiple strategic clients simultaneouslyProactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executivesTravel 40-70% (depends on geography and account distribution) Your impact: Enable successful outcomes for Salesforce customers and help them realize value from the Salesforce AI solutionsInfluence AI professional services business growthDrive professional services expansion by positioning creative solutionsRegularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Required Qualifications & Skills: Consistent track record delivering consulting services, including team leadership and active involvement in selling professional services.Operating in a pre-sales environment, crafting and scoping large and sophisticated implementation projects.Enterprise-level project or program management experience.Validated technical and/or functional proficiency, and ability to engage with architects or SME into pre-sales activities.Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role.Proven track record to influence an audience, facilitate solutioning and lead discussions such as implementation methodology, road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions.Excellent analytical & problem solving skills. For more information visit our APAC Benefits page here At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds.Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  5. Salesforce

    Senior Success Architect

    • Full Time
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    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As a Data Cloud Senior Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. You should have a keen interest in the emergence of AI and the role of Data in it’s success. Responsibilities: * Be a trusted Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI. * Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud. * Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization. * Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI * Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Data Cloud customers. * Build strong relationships with both internal and external business partners, contributing to broader goals and growth. * Drive thought leadership through mentoring and knowledge sharing Impact of the Role: You will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Teamwork: Collaboration is at the core of our success, and as a Data Cloud Senior Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Basic Requirements: * Proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces. * Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Data Cloud * Deep understanding of data modeling, integration architectures, and data governance best practices. * Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive * Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers * Stay up-to-date with emerging data-related and AI technologies * Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues * Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy. Preferred Requirements: * Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture * Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc * Experience implementing Salesforce Clouds - Sales, Service, Industries, Marketing or Commerce * Experience in programming languages such as Python, Java, .Net * Experience with agile development methodologies. Join us in crafting the future of customer experiences with Salesforce! Our team values are Trust, Winning as a Team, Equality, Growth, Curiosity and Transparency. We work in a close-knit team environment with a great culture, good sense of humour and a strong dedication to helping one another grow and succeed. This is a great opportunity for someone wanting to get deep exposure to the backbone of Salesforce organisation, drive significant impact that is highly valued by executive leadership, and continuously learn and tackle new challenges! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. #LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  6. Salesforce

    Salesforce Developer

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. BizTech Revenue HUB team plays a crucial role in centralizing the operations for the Revenue team. Provide services such as owning the SOX controls for revenue applications and building automation for evidence gathering. You will be part of a team that supports operational programs on a yearly, quarterly, and monthly basis. This includes disaster recovery, quarterly end support, and platform release support. As a member of the platform team, your focus will be on developing large-scale distributed services across all key areas of the platform, including data ingestion, big data management, storage, processing, analytics, insights, profile graphs, segmentation, and activations. We are seeking an experienced software engineer to join a world class team of highly motivated software engineers and infrastructure experts. As an engineer, you have technical knowledge and hands-on experience in large scale distributed system architecture, development and deployment, public cloud infrastructure, cloud scale storage technologies and their performance and cost characteristics. More specifically, you will be joining a world-class performance, scalability, and reliability team responsible for ensuring that the BT Revenue can scale to meet the demands of the company and future growth. This team provides technical analysis of the performance characteristics of the entire system and assists other teams in finding solutions if performance problems are encountered. The ideal candidate learns quickly, works autonomously and efficiently in fast-paced, ambiguous environments, is team driven and solves complex problems enduringly. Role * Collaborate across functions to navigate a dynamic SOX environment and facilitate streamlining of processes through improvement and automation. * Take ownership for managing the SOX controls and review process in collaboration with both Internal and External Auditors. * Build SOX automated evidence collections for applications. * Design applications based on common design patterns and standard methodology algorithms * Plan, design, and enhance automation framework, utilities and tools * Participate in and contribute to code reviews * Work with engineers, business analysts, Sox auditors and product owners for product delivery * Ensure product quality meets customer expectations Required Skills: * Strong communication skills, both written and spoken, in conveying/understanding sophisticated concepts both to/from technical and non-technical audiences. * Collaborate with functional teams for compliance with outlined processes and ensure that all key Sox controls are being performed satisfactorily * Strong knowledge/experience with Quote-to-Cash business processes. * 2+ years of experience in managing the Sox conversations. * 3+ years of experience programming with ApexJava, other strongly-typed object-oriented language * Expert knowledge of Object Oriented programming * Experience implementing complex technical projects at an enterprise scale * Experience with web services integration through SOAP or REST * Experience with Git, merging, managing branches, reviewing PRs and resolving conflicts * Experience in consuming and build CI/CD for deployment to cloud services and automating tests * Proven ability to lead and influence the design approach to new applications and features * Ability to learn quickly in a dynamic environment * Ability to be a team player, empower people, ensure accountability and achieve results Desire Skills: * Experience developing with Salesforce Platform (Apex, Visualforce, Lightning Components) * Advanced Administrator, Platform App Builder, and Platform Developer I certifications. * Experience with Agile Scrum methodology Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Your competence at articulating ideas means you can converse with executives just as fluently as you can with peers. As a hands-on product leader, your communication skills are matched only by your passion for innovation. Your highly developed drive pushes you to chart a path even when faced with uncertainty. If you thrive in environments where innovation meets execution and relish in the challenge of ambiguity, then you're the kind of individual we're looking for. In this position, you will be responsible for: Voice of the Developer: Engage proactively with users, absorbing feedback and ensuring that product plans align with the overarching vision and goals.Metrics and KPIs: Establish and track key performance indicators, using them as a compass to gauge product success and areas for improvement.Feature Prioritization: Decide which features to build next based on a combination of user needs, business goals, and technical constraints and drives the right goalsProduct Launch: Craft and implement a comprehensive go-to-market strategy, ensuring robust product adoption across the organization.Gap Identification: Pinpoint and analyze product gaps, while strategizing potential solutions and improvements.Partner Collaboration: Engage regularly with cross-functional teams, including engineering, security, acquisitions, and other business units, to ensure product success.Championing the Product: Serve as an advocate for your product, cultivating relationships with pivotal users and collaborators through advisory board sessions and various engagement avenues.User Enablement: Ensure adequate training materials and documentation are available for new and existing users focusing on the paved path.Requirements:Minimum of 5 years in Technical Product Management or equivalent experience, with a preference for roles focused on cloud/platform development tools.At least two years of experience working with public cloud technologies (AWS, Azure, GCP) and familiarity with cloud-based application architectures.Minimum of 2 years experience working on enterprise software, including understanding the non-functional requirements necessary to drive strategic and high-scale solution delivery and adoption.A solid grasp of software development processes, tools, and standard methodologies, emphasizing those that enhance developer productivity and satisfaction.Demonstrated ability to advocate for developers' needs and preferences, ensuring the creation of tools, platforms, and processes that developers love.Outstanding written and oral communication skills, with an ability to distill and convey complex technical details to diverse audiences.Ability to navigate ambiguity, combined with the flexibility to adapt to changing organizational needs and landscapes.Proficiency in maximising data analytics tools to extract insights and guide product choices.BS or MS or equivalent experience in Computer Science, Software Engineering, or related fields.PREFERRED QUALIFICATIONS:Past experience in a developer role is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $210,800 to $305,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Your competence at articulating ideas means you can converse with executives just as fluently as you can with peers. As a hands-on product leader, your communication skills are matched only by your passion for innovation. Your highly developed drive pushes you to chart a path even when faced with uncertainty. If you thrive in environments where innovation meets execution and relish in the challenge of ambiguity, then you're the kind of individual we're looking for. In this position, you will be responsible for: Voice of the Developer: Engage proactively with users, absorbing feedback and ensuring that product plans align with the overarching vision and goals.Metrics and KPIs: Establish and track key performance indicators, using them as a compass to gauge product success and areas for improvement.Feature Prioritization: Decide which features to build next based on a combination of user needs, business goals, and technical constraints and drives the right goalsProduct Launch: Craft and implement a comprehensive go-to-market strategy, ensuring robust product adoption across the organization.Gap Identification: Pinpoint and analyze product gaps, while strategizing potential solutions and improvements.Partner Collaboration: Engage regularly with cross-functional teams, including engineering, security, acquisitions, and other business units, to ensure product success.Championing the Product: Serve as an advocate for your product, cultivating relationships with pivotal users and collaborators through advisory board sessions and various engagement avenues.User Enablement: Ensure adequate training materials and documentation are available for new and existing users focusing on the paved path.Requirements:Minimum of 5 years in Technical Product Management or equivalent experience, with a preference for roles focused on cloud/platform development tools.At least two years of experience working with public cloud technologies (AWS, Azure, GCP) and familiarity with cloud-based application architectures.Minimum of 2 years experience working on enterprise software, including understanding the non-functional requirements necessary to drive strategic and high-scale solution delivery and adoption.A solid grasp of software development processes, tools, and standard methodologies, emphasizing those that enhance developer productivity and satisfaction.Demonstrated ability to advocate for developers' needs and preferences, ensuring the creation of tools, platforms, and processes that developers love.Outstanding written and oral communication skills, with an ability to distill and convey complex technical details to diverse audiences.Ability to navigate ambiguity, combined with the flexibility to adapt to changing organizational needs and landscapes.Proficiency in maximising data analytics tools to extract insights and guide product choices.BS or MS or equivalent experience in Computer Science, Software Engineering, or related fields.PREFERRED QUALIFICATIONS:Past experience in a developer role is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $193,200 to $280,200.For California-based roles, the base salary hiring range for this position is $210,800 to $305,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  7. Salesforce

    Associate Systems Engineer

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. This role is only open to those who are current or prior Salesforce interns. All others who do not meet this criteria will not be considered. Salesforce has one of the best Information Security teams in the world and growing this piece of the business is a top priority! Trust and security are Salesforce's number one value as a company. As a result, we have built a large-scale security monitoring infrastructure that collects, stores, and analyzes terabytes of data every day. The Security Systems Engineer will ensure the 24x7 availability of this infrastructure, supporting the rest of the team in their mission to detect and respond to security incidents. We are the 'tip of the spear' and the last line of defense protecting company and customer data from our adversaries. Responsibilities: Deploying large scale distributed systems in the public cloud including multi region and multi cloud deployments. Design, Installation, operation, monitoring, and troubleshooting of our security monitoring infrastructure. Rapid response to security monitoring infrastructure outages or degradation of service. Troubleshoot network, hardware, operating system issues/bottlenecks. Root-cause analysis across multiple systems in a highly distributed global environment. Build and improve our automation for deployment and maintenance. Monitor metrics and expand on areas of improvement. Required Skills: Experience with Public Cloud and supporting systems deployment, configuration management and application installations within the AWS (EKS, S3, VPC, IAM, EC2, SQS ), GCP and/or Azure core services Linux systems engineering/operations in a DevOps environment Experience scripting/coding skills (i.e. Go, Python, Ruby, Shell scripting) for automation Network devices configuration management. From Switches, firewalls and Routers to Public Cloud networking (Security Groups, ELB, VPC, VPC Flow Logs, Route53) Experience Configuration Management tools like Puppet, Helm, Ansible or Chef Knowledge of infrastructure as code tools like Terraform, Cloud formation or Pulumi CI/CD pipelines setup and tune up Expert in deploying and troubleshooting modern Linux operating systems Proficient in network troubleshooting Ability to work as part of a globally distributed team Must have strong verbal and written communication skills, especially for documentation purposes Desired Skills: Ability to deliver Agile projects and understanding of SCRUM ceremonies/practices DevOps experience with skill sets in containers, microservices, Kubernetes, and cloud-native apps Large scale systems management experience Network Packet Broker configuration Familiarity with log analysis tools (i.e. Splunk or Kibana) Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently Knowledge in network packet analysis with experience using tools such as Suricata and Zeek Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $118,500 to $118,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, trust is our #1 priority! Our cloud applications handle billions of transactions every single day for 100,000+ companies who demand high quality, responsiveness, and predictability! Performance issues and functional bugs must be identified and resolved quickly. As a critical escalation point for challenging customer-impacting incidents, the GovCloud Site Reliability Engineering team ensures the continued success of our large customer base by investigating, reproducing, and diagnosing sophisticated technical issues. As a Senior Manager/Director in this role, you will directly impact he success and well-being of the GovCloud Production Support Team. You should be passionate about developing your team while getting results and know how to delegate effectively, providing context and support and letting creativity flourish. You'll build close relationships with your management peers and our key partners in Technical Support, Customer Centric Engineering (CCE), and other GovCloud engineering teams. You'll lead critical initiatives and exert influence across organizational boundaries in the name of Customer Trust. About this role: Have leadership experience in a SaaS-based engineering or technical support organization, leading managers/software engineers and/or technical issues for large and strategic customers. The ideal candidate has a good understanding of technical escalation procedures and the key drivers of customer satisfaction. This candidate should have the ability to engage with external and internal customers to instill confidence in technical resolution plans, and should possess an outstanding ability to communicate. Find, hire and retain the best technical talent. Be accountable for the success of your team, providing coaching, mentorship and support to help them develop professionally as well as achieve their delivery goals. Solve infrastructure related problems with code (with a focus on reusability) and you've mastered building compute capacity, worked on Kubernetes deployments at scale. You will be leading key projects in design, development, and post-release support of the Salesforce platform and tools that are used by a variety of internal teams to support our government customers. Demonstrate a sense of autonomy and urgency for ownership of your areas and proactively take accountability for progress forward. Ensure clear organizational priorities which are aligned with departmental and company goals Transform human heavy processes into automated governance solutions. Requirements: U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government or other clearances as deemed appropriate for the role. A related technical degree required. 8+ years of experience in product management, software engineering, technical support, or a similar technical role, and 2+ years leading direct reports. Ability to apply a wide range of managerial tools to ensure that individuals and teams are organized, motivated and informed, and to choose the best one for a given situation. Deep empathy for the Customer. Ability to think Customer-first and prioritize and raise customer issues as required. 4+ years: working within and building on AWS; Linux system engineering experience. 3+ years: deploying distributed apps with containers (Docker) & orchestration (Kubernetes, EKS, GKE); development experience in config management (Puppet, Chef, Ansible, Terraform); deploying with a CI orchestration service (Jenkins, Spinnaker). 2+ years: developing or infrastructure and application security for Highly Sensitive Customer Data & Environments (IAM, CI/CD, PKI); scripting/programming language (Shell, Python, Golang, Ruby). Experience with TCP/IP networking protocols and components as implemented in IAAS (i.e. VPC, TGW, route tables, security groups, etc.). Experience with Log Management and Analytics tools such as Splunk / ELK. A continuous learner and a critical thinker. A standout colleague with excellent verbal and written communication skills. Nice to Haves: Experience developing security & compliance into pipelines (OPA, Checkov, Twistlock, Prisma, Casbin) Experience in any of the monitoring tools like Nagios, Graphite, Datadog, Cloudwatch, Prometheus, Zabbix etc. Experience in leading large scale web applications in production #LI- Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Colorado-based roles, the base salary hiring range for this position is $156,800 to $254,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details Salesforce Customer 360 is an integrated CRM platform that provides a 360-degree view of your customers. With the Customer 360, every company can collaborate around their customer directly or indirectly to deliver data driven personalized experiences their customers expect. Included in this platform is Salesforce Data Cloud product, which provides customers a single source of truth about each customer across sales, service, marketing, commerce and external data sources – all points of interaction. Salesforce Data Cloud aggregates customer data from many sources, creates rich and dynamic customer profiles with intelligent insights using Einstein AI, and builds 1 to 1 personalized customer experiences based on these profiles. It is the future of Intelligent CRM. It's an enormous opportunity! We are looking for a hardworking Product Manager that wants to be a part of defining the future of data driven CRM. The right candidate will have in-depth experience building Data Management, BI and AI analytics platform capabilities using metadata driven system, configuration based extensibility across UI, persistence, analytics and integration layers, integrating data in heterogeneous application landscapes with use of APIs & connectors and domain expertise with Salesforce or equivalent CRM or Marketing solutions. Experience with big data technologies, analytic platforms or applications built for high scale and performance is a big plus. REASONS TO JOIN: ​Impact - your work will be used by thousands of customers, including Fortune 500 companiesTechnology - you will be working with consumer-scale big data and analytics technologies.People - work with phenomenal people in engineering, user experience, research, data science, customer success and more. Providing excellent opportunities to contribute and Learn from the best!Broad Exposure - you’ll partner with dozens of teams across the company, building your profile and influence while you learn a ton about the top products.Learning - you will join a highly cross functional team who interact with all parts of the business every single week.Customer Success - You will work in an organization highly focused on delivering customer success throughout their lifecycleSalesforce is a great place to work where there’s open and honest communication with our Ohana culture. RESPONSIBILITIES ​Defining the platform capabilities for Data Cloud, in tighter integration with the Salesforce Platform. Develop a comprehensive and forward-thinking product strategy and roadmap for Data Cloud deeply integrating with Salesforce Platform capabilities such as Apex, Lightning Web Components, Events, Flow, Sandbox, Dev Experience, and APIs, guided by a deep understanding of metadata driven platforms and industry standard processes.Delivering the administration and setup experience for the Salesforce Data Cloud.Work with other Salesforce cloud products to light up end 2 end use cases based on data and analytics integrations.Collaborating with Salesforce Platform R&D teams to drive necessary platform requirements and dependencies.Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts.Collaborate across multiple teams internally. These services have a high number of internal partners with conflicting needs and require strong product leadership to ensure alignment, consistent design principles, and adoption from other teams.Balance product vision & roadmap with partner and customer feedback, competitive analysis, prioritizing across a diverse set of inputs and constituents.Engage with our partner and customer communities to deliver feature and product enablement, drive customer success and product adoption.Highly Data Driven, experienced with estimations, drive metrics and KPI for adoption, growth etc.Experienced in CTS analysis, Pricing and Packaging.Work closely with key customers to envision, plan and implement along with assigned architecture and consulting resources. QUALIFICATIONS ​A deep understanding of building App Platforms including metadata, custom objects & fields, APIs and Setup.Solid understanding of SaaS Platform technologies, architecture, and integrations, experience with Salesforce Platform is a big plus, including Developer Platform, DX, extensibility, UI, API.Shown success in conceptualizing and launching platform products, ideally within the Salesforce ecosystemBS or MS in Engineering, Computer Science, or related fields or equivalent experience in technical leadership roles.Minimum of 10 years’ combined experience in engineering or product management with expertise in SaaS or PaaS environments.Proven ability to influence and coordinate cross-functional teams to complete a plan.Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others.Excellent organization and communications skills, with experience communicating across groups with varying degrees of technical background.Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer issues.Experience with big data technologies, analytic platforms and AI/ML frameworks Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $193,200 to $280,200.For California-based roles, the base salary hiring range for this position is $210,800 to $305,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details Salesforce Customer 360 is an integrated CRM platform that provides a 360-degree view of your customers. With the Customer 360, every company can collaborate around their customer directly or indirectly to deliver data driven personalized experiences their customers expect. Included in this platform is Salesforce Data Cloud product, which provides customers a single source of truth about each customer across sales, service, marketing, commerce and external data sources – all points of interaction. Salesforce Data Cloud aggregates customer data from many sources, creates rich and dynamic customer profiles with intelligent insights using Einstein AI, and builds 1 to 1 personalized customer experiences based on these profiles. It is the future of Intelligent CRM. It's an enormous opportunity! We are looking for a passionate Product Manager that wants to be a part of defining the future of data driven CRM. The right candidate will have in-depth experience building BI and AI analytics platform capabilities using metadata driven system, configuration based extensibility across UI, persistence, analytics and integration layers, integrating data in heterogeneous application landscapes with use of APIs & connectors and domain expertise with Salesforce or equivalent CRM or Marketing solutions. Experience with big data technologies, analytic platforms or applications built for high scale and performance is a big plus. REASONS TO JOIN: Impact - your work will be used by thousands of customers, including Fortune 500 companiesTechnology - you will be working with consumer-scale big data and analytics technologies.People - work with phenomenal people in engineering, user experience, research, data science, customer success and more. Providing excellent opportunities to contribute and Learn from the best!Broad Exposure - you’ll partner with dozens of teams across the company, building your profile and influence while you learn a ton about the top products.Learning - you will join a highly cross functional team who interact with all parts of the business every single week.Customer Success - You will work in an organisation highly passionate about delivering customer success throughout their lifecycleSalesforce is a great place to work where there’s open and honest communication with our Ohana culture. RESPONSIBILITIES ​10+ years of technology experience, defining the product capabilities for data ingestion, data federation, data management, data governance, data modeling & data analytics with UI, metadata and API based extensibility for the Salesforce Data Cloud. Experience delivering feature capabilities for Data, Analytics and AI/ML products preferred.Delivering the administration and setup experience for the Salesforce Data Cloud.Work with other Salesforce cloud products to light up end 2 end use cases based on data and analytics integrations.Collaborating with Salesforce Platform Engineering teams to drive necessary platform requirements and dependencies.Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts.Collaborate across multiple teams internally. These services have a high number of internal partners with complex needs and require strong product leadership to ensure alignment, consistent design principles, and adoption from other teams.Balance product vision & roadmap with partner and customer feedback, competitive analysis, prioritizing across a diverse set of inputs and constituents.Engage with our partner and customer communities to deliver feature and product enablement, drive customer success and product adoption.Highly Data Driven, experienced with estimations, drive metrics and KPI for adoption, growth etc.Experienced in CTS analysis, Pricing and Packaging.Work closely with key customers to envision, plan and implement along with assigned architecture and consulting resources. QUALIFICATIONS ​A deep understanding of the building App Platforms including metadata, custom objects & fields, APIs and Setup.BS or MS in Engineering, Computer Science, or related fields or equivalent experience in technical leadership roles.Minimum of 15-18 years combined experience in engineering or product management with expertise in SaaS or PaaS environments.Shown ability to influence and coordinate cross-functional teams to complete a plan.Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others.Excellent organization and communications skills, with experience communicating across groups with varying degrees of technical background.Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer issues.Experience with big data technologies, analytic platforms and AI/ML frameworks Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $193,200 to $280,200.For California-based roles, the base salary hiring range for this position is $210,800 to $305,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world. As part of our Enterprise Business Unit team you will be selling to our top enterprise accounts and working with our biggest clients across the region of Mexico. You will manage the complete end to end sales-cycles, often presenting to C-level executives. You will formulate and execute a sales strategy within an assigned region, selling the core products, sales & services cloud applications. You will work in partnership with the existing Account owners and will carry quota for the product sales to drive revenue growth. The Named Account Executive CPG will be growing and managing subsets within the Enterprise accounts. Your role includes partnering with our Strategic Account Managers to evangelize the Salesforce vision and account strategy. You will work closely with current and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. Some of your main deliverables will include: Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Marketing, Partners etc.Use your solution selling expertise to respond optimally to customer needs and identify business potential in order to to create a strategic, long-term partnership with your customers.Strengthen client relationships through regular engagement and face-to-face meetings.Organize and manage industry events and user groups to generate market interest.Contribute to Salesforce growth by engaging with prospect organizations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data.Exceed monthly/quarterly sales targets by selling Salesforce solutions within an assigned subset of major account/customer or vertical market.Territory/Vertical identification and research to formalize a go to market strategy and create qualified target accounts.Maintaining a long term perspective to maximize overall revenue generation while being able to generate short term results.Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s). What we are looking for: Strong preference for Enterprise Cloud Solutions/ Applications.Proven experience of quota carrying software or technology sales and account management experience.Successful history of net direct new business sales, with the ability to prove consistent delivery against revenue targets.Experience managing the sales cycle from business champion to C Level. Experience managing and closing complex sales cycles and demonstrated ownership and self-sufficiency in all aspects of territory management.Proven track record of exceeding sales quota.Ability to hunt, generate and close new businesses in greenfields.Ability to understand the needs of the clients, management skills and engaging other areas.Previous Sales Methodology training, CRM (Customer Relationship Management) experience, and strong customer references. What's in it for you: Clear and structured career path into Senior and management positions within the company.World - Class Training & Development in the areas of professional growth and product knowledge.Constant learning and knowledge with some of the best complex selling professionals in the industry.Environment for an entrepreneurial minded person with a lot of energy, ideas and courage for their implementation.Freedom to design the own go-to market strategy.Entire sales cycle, from acquisition through to signing deals.Planning and implementation of marketing eventsWorking with a professional team (marketing, sales program, solution engineering, business development)Regular customer meetings face to face in countryComprehensive training offering supplemented by individual coachingChance to work in a dynamic, fun and challenging environment where we will make sure you reach your full potential. Benefits México: Health Insurance for you and your familyWellness and Education reimbursementsEmployee Stock Purchase programChildcare subsidesParental LeaveAnd more! At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce welcomes all! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Sr. Technical Business Analyst role is a part of the Quoting Rules team within the larger Revenue, Growth, and Automation space. The work is fast-paced and broadly impactful across the company with a variety of partner engagements. Responsibilities include helping craft scalable solutions and processes with engineers and architects, working with support teams who support customers and our internal systems, as well as taking business requirements to translate them into concrete technical requirements. To be successful, a candidate will need to be analytical, have excellent critical thinking skills, as well as be able to prioritize and deliver on multiple requests at once. Impact: Design, implement, and own the configuration of our internal CPQ (Configure, Price, Quote) systems.Deploy configuration changes during monthly New Product Introduction (NPI) releases.Support the operation and maintenance of existing and future CPQ infrastructures, including rule configuration, release management, environment management, data transformation, and data migration.Lead all aspects of troubleshooting and updating of the published rule configurations.Design and build new tools or scripts to speed up or reduce risk in existing processes.Action on system configuration requests from various partner teams.Ad-hoc data analysis, data manipulation, and then being able to make decisions supported by data.Areas of ownership. This includes policy and process, roadmaps, support, and handling partner groups. Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the values & behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)5+ year(s) of System Administration, IT experience, or equivalent.Hands-on experience with Salesforce products.Attention to detail with the ability to consistently retain and apply new information.Expertise using Excel/Google Sheets (formulas, pivot tables, macros).Well-developed analytical, problem-solving, and decision-making skills.Good communication, written, and customer service skills.Ability to effectively explain technical issues at a high level to executive leadership or a nontechnical audience.Ability to handle workload with minimal direction, including time management and accurately prioritizing work you're doing.Influence partners, facilitate and steer group conversations, and be clear with expectations and timelines. Desired Technical Skills: Salesforce Administrator (ADM 201) Certification.Conga CPQ/Approvals/CLM experience.Experience with Dataloader, Workbench, or equivalent.Experience with Salesforce Apex.Experience with Google Sheets or Microsoft Excel formulas#LI-Hybrid Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking a Strategic Account Relationship Manager who will play a pivotal role in monitoring and enhancing relationships, brand building, and awareness for our strategic accounts in alignment with the overall Iberia strategy. The ideal candidate should possess experience in B2B CRM sales or marketing, a strong understanding of the B2C market, and the ability to discern the motivations and decision-making factors driving go-to-market and software purchasing choices. Key Responsibilities: Develop and execute an Account-Based Marketing (ABM) strategy tailored to one-to-one and one-to-few approaches.Identify and capitalize on opportunities for cross-selling within significant deals with target accounts to accelerate pipeline velocity.Establish and nurture relationships with key and strategic accounts, aligning with the strategies outlined in their Account Plans.Gain visibility into multiple points of contact within key accounts, taking into account their organizational level and influence.Collaborate with internal teams to strategize and implement specific activities and approaches related to existing strategic initiatives.Qualifications: Proven experience in a B2B CRM sales or marketing role, demonstrating a track record of successful relationship management and brand development.Familiarity with the B2C market and an understanding of the factors influencing go-to-market strategies and software purchasing decisions.Proficiency in Account-Based Marketing (ABM) strategies, particularly in one-to-one and one-to-few approaches.Strong communication and negotiation skills, with the ability to build and maintain relationships at various organizational levels.Strategic thinking and problem-solving abilities, along with a proactive approach to identifying and leveraging opportunities.Excellent project management skills to plan, execute, and measure the success of strategic account activities. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  8. Salesforce

    IT Program Manager

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who flourish with delivering success for our customers while also finding time to give back through our 1/1/1 model, which uses 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! Salesforce is seeking an experienced Project Manager to lead service management initiatives to improve service availability, enhance product and release quality, reduce time to respond for system events and develop strategies for continuous improvement. As part of the Business Technology Enterprise Delivery team, you will be a member of a dynamic global team responsible for all parts of the secure software development (DevSecOps) lifecycle: from providing development tools, environments, change and release management through Site Reliability. This role will drive projects across these capabilities to ensure our services are secure and continuously available. This world-class IT professional will have a confirmed technical background and experience with IT Infrastructure, Security technologies, as well as with Public/Private Cloud services. This role will require working knowledge of agile development and ITIL/IT Service Management principles to lead various delivery teams through cross-functional implementations. With strong emotional intelligence and high conflict resolution skills, you will rally the cross-functional teams that sometimes span multiple time zones and hold the teams and individuals accountable for timelines and deliverables. You will provide hands-on management of projects, proactively identify risks and develop mitigation plans, and provide leadership reporting. Responsibilities Drive projects released to improving Service Availability and Operational Readiness Advocate for service management tools & processes including incident, problem, change & release management Project/Program Planning: Collaborate with partners to define project goals, objectives, and scope; develop detailed project plans, outlining tasks, timelines, achievements, and resource allocation; create a comprehensive project/program schedule to guide the team's activities. Apply internal tools and agile mentality to create a collaborative environment that cultivates autonomy, visibility, mastery, innovation, and learning; promotes continuous improvement. Risk Management: identify potential risks and issues that could impact project success; develop strategies and contingency plans to mitigate risks and handle unforeseen challenges. Documentation and Reporting: maintain accurate and up-to-date project documentation, including plans, reports, and status updates; prepare regular project progress reports for management and customers. Assist with team goal planning and updates (V2MOM) Work with multiple delivery teams and manager(s) to take ownership and accountability of the planning and delivery for Enterprise Delivery programs Professional Experience / Skills Required A related technical degree required 5+ years driving projects Working knowledge of ITIL and IT Service Management processes Working knowledge of Agile delivery and/or Scrum Project Management methodologies Effectively led infrastructure and/or security enterprise programs Excellent oral, written, and presentation skills, confident communicator with the ability to present complex issues and solutions in a clear, concise fashion to technical and non-technical audiences, including C-level executives Ability to drive work independently, determine solutions, and move them to implementation Develops, maintains, and strengthens partnerships inside and outside the project team who provide decision-making, information, or support. Achieves positive outcomes by identifying common interests, clarifying differences, and achieving consensus or compromise. Communicates a clear, vivid, and relevant description or picture of project benefits/value to the customer. Works to improve and reinforce performance in others; facilitates their skill development by providing clear, specific performance feedback, and making or eliciting suggestions for solutions/performance improvement. Customer-focused; Know how to balance your "get it done" attitude with tact to be able to work efficiently across different teams and at all levels. Shows strength in all aspects of Project Management plan-driven methodology In office (Atlanta, GA, Dallas, TX or Indianapolis, IN) expectations are 10 days/a quarter to support customers and/or collaborate with their teams. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  9. Salesforce

    Manager, Finance Bookings

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking a Manager, Finance Bookings to join the Corporate Finance & Strategy organization to lead topline metrics reporting and analytics! The primary responsibilities of this individual are to curate insights and deliver predictive analytics with expert knowledge of the Salesforce business model and integrated company data. This role is an integral member of the FP&A team and will deliver reporting to measure overall growth and health of the business, fearlessly diving into big data sets to unlock insights included but not limited to new logos, country expansion, deal size and industry. This role partners across multiple functions including, but not limited to global sales, broader finance, sales strategy, product strategy, and M&A teams to deliver consistently accurate financial forecasting, business insights, and process improvements. This role requires strong analytical thinking, technical acumen and a passion for data. We are looking for forward-thinking, goal oriented individuals that will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale. Your Impact: Develop in-depth understanding of Salesforce business model, Go-to-Market (GTM) sales leadership structure, and systems/reporting logic used for reporting and planning bookings. Work cross-functionally across finance, operations, and distribution teams to accurately report on global bookings metric (ACV) and related derived KPIs Understand and maintain key reporting dimensions (e.g. region, product, industry, deal size, new logo). Curate datasets and build dashboards for data points commonly requested by senior management. Use in-depth understanding of data and processes to drive improvements to management reporting. Provide recommendations for metric accuracy, build proof-of-concept definitions to improve insights and develop repeatable reporting processes widely leveraged by all key stakeholders. Leverage Financial Planning and Analysis experience to create custom analyses to inform the company narrative for earnings. Analyze large volumes of standard datasets using various tools like SQL, Tableau, R, etc Document processes, use cases, standard methodologies and requirements in a way that can be understood by business and technical partners. Required Skills & Experience: Bachelor’s degree in an analytic field of study + a business approach; Math, Statistics, Finance, Economics or other relevant fields. Analytical problem solver with a passion for using data to solve business problems 4-5+ years of relevant experience in finance, FP&A, consulting, or analytics Experience with databases and writing SQL (Oracle, Hive, Postgres, Snowflake) Experience with visualization tools like Tableau, PowerBI, Einstein Analytics, Qlik, or similar tools Excellent communication skills, especially the ability to clearly present insights from analysis Ability to quickly understand complex business processes and build domain expertise in data and technical aspects Passionate about automating data that directly solves a business problem or manual process Intellectual curiosity and a willingness to learn and grow Experience or familiarity with Salesforce platform preferred Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  10. Salesforce

    Senior Database Engineer

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Senior Database Engineer About the Role: MuleSoft is currently searching for an Engineer with a focus on database management, Linux fundamentals, and a proven understanding of schema design and database optimization in open source database systems. We are looking for someone to help our Database Engineering team perform day to day tasks and assist in implementing our database as a service vision. As part of the Production Engineering data team, you will work closely with engineers from multiple teams to keep our infrastructure stable, diagnose and fix performance issues, and identify and implement improvements to processes or tools already in use. Responsibilities: Collaborate with our engineering teams on building, maintaining, and monitoring the infrastructure for our platform Assist with new tools and processes for managing Mulesoft’s database infrastructure Design, optimize, and maintain a large distributed data environment Identify existing and potential performance pitfalls and work with the engineers to diagnose and fix them Prepare MuleSoft’s database infrastructure for the next phase of rapid scaling Requirements: Excellent communication and problem solving skills A related technical degree required Knowledge of AWS RDS (Postgres, MySQL) Knowledge of database proxies (PGPool, ProxySQL) Experience with configuration management tools (Terraform a large plus) Past experience monitoring, maintaining and tuning databases in a highly available environment Participate in the on-call rotation for production incidents to maintain operational excellence and high availability Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Colorado-based roles, the base salary hiring range for this position is $133,400 to $215,600.For Washington-based roles, the base salary hiring range for this position is $133,400 to $215,600.For California-based roles, the base salary hiring range for this position is $146,600 to $237,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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