Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack is on a mission to make your working life simpler, more pleasant and more productive. Culture is the north star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most dynamic people in the industry? If so, Slack just might be the place for you. Our Customer Success team advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and continuously gain business value from our products and services. We serve as the trusted point of contact for Slack’s strategic key customers across the customer lifecycle; on-boarding, adoption, advocacy and renewal. Part coach, project manager, consultant and product specialist, our Slack Success Managers are continually focused on helping our customers improve their team communication and be successful with Slack. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? What you will be doingEvangelize our belief that the fastest way to achieve organizational agility is to change how people work — and we believe that requires established enterprises to rapidly evolve culture, process and technology at scale Work closely with our largest enterprise customers to understand how they work, their business challenges, paint the art of the possible through Slack, and mentor them on how to personalize Slack to communicate, collaborate and work more effectively Understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of large Communications & Media customers (typically 1-3) Lead a cross-functional partnership across your named customer(s) and Slack and identify new ways our platform can differentiate them in the market. Craft joint customer success plans that include agreed upon scope, shared metrics, user engagement, sophistication of usage, adoption plans, timelines, communication, and eliminates barriers to customer advocacy and expansion Work closely with Slack’s Account Executives, help them drive growth at existing customers by improving their usage of Slack or uncovering new uses for Slack. Facilitate workshops with customers on best known practices, including sponsorship, governance, operating model, adoption, internal Champions network, platform maturity, and adoption techniques Facilitate Executive Business Reviews with economic decision makers and Slack executive sponsors, where we celebrate shared successes, and course correct where necessary Maintain high levels of engagement across a broad group of customers, with an emphasis on customer appreciation and advocacy Serve as a mentor and coach to others on the Customer Success Team Contribute to the library of customer success assets (customer references, case studies) and thought leadership (methodology, point of view, white papers) What you should haveYou are passionate about the future of work, and positively impacting the working lives of people in large organizations This is a demanding role that requires strong leadership, committed priority management and high emotional intelligence. You are an excellent teammate who has a consistent record of excelling in fast-growing environments and taking initiative! 8+ years relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred 2+ years managing multiple $1M+ customers (Comms, Media & Tech experience preferred) Proven track record of partnering with customers to deliver innovations for their businesses Proven track record of developing and executing pre-sales land and expand strategies Strong understanding of both the Slack platform and integrations with Salesforce products Experience implementing and supporting large scale technology solutions at Fortune 500 companies Consider program management a strength and have experience using joint sponsorship to execute against deadlines within a complex organization You have a passion for building trust and communicating with a broad range of partners: C-Suite, senior executives, business owners, Slack administrators, developers, and day-to-day users of the software Experience in an enterprise solution sales environment and ability to partner with account executives in development and closure of sales opportunities is preferred Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $126,600 to $190,000.For Colorado-based roles, the base salary hiring range for this position is $115,100 to $158,300.For Washington-based roles, the base salary hiring range for this position is $115,100 to $174,200.For California-based roles, the base salary hiring range for this position is $126,600 to $190,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Customer 360 Platform. Salesforce Data Cloud is a startup within Salesforce focused on next-generation technology at Salesforce, and the flagship innovation and hyperscale data platform built natively into Salesforce. We are creating a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. As an SE in Salesforce Data Cloud you will bring a unique combination of executive-level presence combined with full-stack technical skills that ensure Data Cloud delivers value to customers integrated with complex customer data architectures! Key Responsibilities Arrange and conduct in-person & web-based meetings to drive the entire opportunity lifecycle from technical discovery to technical close Collaborate strategically with Account Executives across the customer base and the sales organization to prioritize and develop Industry-specific use cases grounded in consistent architectures that have proven repeatability with customers Implement programs to efficiently scale technical evaluation of Salesforce Data Cloud Collaborate with Salesforce product teams to deeply understand Salesforce solutions and roadmap, and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams Partner with Product Marketing to advise messaging and sales plays across all of Salesforce Deliver the overall Salesforce point-of-view for data strategy aligned to industry-specific use cases Essential Requirements Experience in customer-facing solutioning for Data, Analytics, AI and CRM Full-stack technical qualifications (CRM, Data Architecture, AI/ML) combined with experience owning technical relationships with C-Level executives Experience integrating complex data architectures to drive business value for customers Skilled at guiding impactful discovery conversations to unveil multifaceted client needs and objectives Experience driving customer success in large, complex selling organizations Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organizations Preferred Requirements Hands-on expertise in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks) AI: Python/R, data wrangling, machine learning Technical knowledge of the Salesforce platform Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Benefits and Perks Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Customer 360 Platform. Salesforce Data Cloud is a startup within Salesforce focused on next-generation technology at Salesforce, and the flagship innovation and hyperscale data platform built natively into Salesforce. We are creating a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. This leader will report to the Global VP Solution Engineering, Data Cloud and will drive execution excellence in support of sellers and leadership across the region! Key Responsibilities Build and lead a best-in-class team with purpose admired for deep subject matter expertise in Data, AI, Salesforce, and integration architectures. Team with sales leadership to build a territory plan to align strategically to top customer accounts and opportunities Own technical executive sponsorship to nurture relationships and provide thought leadership. Develop programs to efficiently scale technical evaluation of Salesforce Data Cloud Create strong alignment with Salesforce product teams to deeply understand Data Cloud solutions and roadmap, and advocate for key features needed for success across the Industry/Territory. Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams. Drive best-practice operational excellence and accountability metrics that drive ACV growth and customer success. Essential Qualifications You have demonstrated consistently increasing levels of responsibility and spheres of influence that include: Experience leading Solution Engineering teams in Data, Analytics, AI and CRM. Experience and understanding of CRM, Data Architecture, AI/ML Experience driving and scaling success in large, complex selling organizations. Knowledge of industry-specific use cases, data architectures, and integration patterns. Gifted storyteller able to engage diverse audiences from C-level executives to data architects. Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations. Preferred Requirements Data Architecture & Tools: cloud-based data platforms, SQL, data pipelines, ETL, data transformation, data modeling, integration patterns AI: Python/R, data wrangling, machine learning Technical knowledge of the Salesforce platform Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc. Benefits and Perks Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Technical Support Engineer - Data CloudRole DescriptionWe are looking for an ambitious teammate to join our cutting-edge support team! This position is for individuals who are highly motivated, self-directed, and have a desire to work on the #1 cloud-based platform. Learning opportunities are limitless. Our Support Engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. You must possess excellent analytical, troubleshooting and communication skills, and have the passion to deliver outstanding support. The Global Support work environment is highly client-focused and fast paced, operating globally to provide 24/7/365 technical support. In your role as a Support Engineer, you are the point of contact for customers experiencing technical challenges. And while our focus is always on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce Volunteer Time Off (VTO) and 1-1-1 model. Your Impact The complete end-to-end customer experience; Oversee and run the resolution of critical technical issues, ensuring prompt and complete problem solving to technical challenges and business issues; Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment; Raise issues to Product Engineering, when required; Exceed customers' expectations and experience in a way that results in high customer satisfaction; Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers; Provide feature explanation and Sales/Service Cloud standard methodologies; Provide peer mentorship to team members through a Swarming framework; Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Minimum Requirements Bachelor's degree in Computer Science or equivalent experience; Work experience in Engineering, Programming, Technical Support, or working with Salesforce Marketing Cloud, Sales Cloud, Service Cloud, or Tableau Excellent written and verbal communication skills Experience with Database concepts, Data management (RDBMS), and SQL Understanding of relational databases Experience working with and solving technical problems Demonstrated skill in Customer Support or Customer Service in a customer-facing role Ability to effectively prioritize and advance customer issues, as required Ability to multi-task and perform effectively under pressure Preferred Requirements Certifications in Salesforce Sales Cloud, Service Cloud, Marketing Cloud or Data Cloud Proven comprehension of one or more Salesforce products Experience working with SQL, databases and/or big data solutions Fluency in Spanish is highly preferred Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking proven sales performers to help us grow our loyal customer base for our ESMB segment in West India. This is a role for someone who is a hunter and hungry for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and managing relationships within our ESMB segment focusing on customers in West India. - Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web. Requirements: - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - 3 to 7 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10-20% of company) in past positions. - Experience managing and closing complex sales-cycles. - Bachelor's level degree required. Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work in a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Every CIO today is being forced to evaluate their integration strategy in order to move faster and increase innovation to meet the demands of the market. Organisations are spending over $443 billion on integration work every year, yet they still can’t move fast enough to outpace competition. MuleSoft is building a new category of software to uniquely solve this massive challenge, with our industry-leading integration platform and a profound focus on customer success for over thousands of businesses & organisations, large and small across the globe. We are looking for outcomes-oriented, highly collaborative Account Executives with an entrepreneurial spirit to help us take on this massive market opportunity and achieve significant revenue targets. MuleSoft is the fastest growing business unit in Salesforce and the Germany is one of the fastest growing markets globally for MuleSoft. This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle. We are paving the way to not only change the way our customers build software, but transform the way they do business. You will sell strategic business outcomes with long-term, high growth engagements. In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you’ll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career. What you’ll need to be successful: Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to IT and business leaders a track record of overachievement in quota carrying software sales roles Experience driving large deals, $200M+ Excitement around hunting greenfield territory and building your business from the ground up Strong focus on delivering customer success with a consultative, outcome-based sales approach Value speaking directly and honestly with others’ best interests at heart (we use radical candor) A highly collaborative team player with company-first mentality—“be a good human” is a core value, meaning we leave our egos at the door and support each other to drive results and win together About MuleSoft, a Salesforce company Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in EMEA and a best place to work 6 years in a row. *LY-I Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for an Industry Events Senior Analyst. You will join the Impact Industries Field marketing team, to lead and manage event experiences for our customers and prospects in the Public Sector, Nonprofit, and Education industries. The key objective of this role is to support our Sales organisation to drive business impact, attract new prospects, and position Salesforce as the inspiring leader in AI+Data+CRM. To do so, you will partner across many different internal teams, such as Product Marketing, Customer Marketing, Sales Programs, and regional marketing teams. You will be responsible for developing and driving unique experiences and event programs in our key European markets for Third-Party as well as owned events. You will also build processes and structure to help scale Events across our Impact field marketing team. Responsibilities: Help define EMEA Impact Industries owned event strategy an ‘attendee first’ approachComplete a wide range of third-party events designed to create pipeline, build relationships, improve the sales cycle, and convert new leadsUnderstand the Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging. Industry and Product Content creation in line to a particular event is something you are familiar and comfortable withDetermine event goals, create and track measurement and success metrics - both pre and post-event. Create pre-event planning decks and post-event summary decks for all stakeholdersHelp scale event engagements by empowering Impact Industry marketers, building processes & sharing standard methodologies on driving successful events in the regionManage multiple, complex timetables and timelines successfully in a collaborative extremely fast-paced environmentManage external relationships (agencies, vendors, associations) and work with cross-functional internal teams and stakeholders; HQ, EMEA and local country marketing, sales, campaigns, creative, sales programs and enablement, marketing ops that support direct efforts to successfully implement event programsDemonstrated ability to lead, influence, and work across organizational boundaries, including a broad range of peers and executivesComfortable presenting event plans in front of all levels of team members including Senior LeadershipPre, onsite and post event logistical managementBrief event agencies and manage process from concept to completion Required Qualifications Minimum 5+ years experience in events management, logistics and productionFamiliarity with leading global and European third party industry, partner and association events.Experience working with large international, diverse and often complex functional teamsMarketing and/or event agency management experienceOrganisational talent, diligent, planning with a ‘get it done’ demeanourDemand Generation and campaign / audience acquisition managementExperience with analytics tools and reporting. Ability to demonstrate, success and return on investment and learning with factual dataPassionate about events and strategic experiences. You thrive on working in very high-paced global environmentsA positive approach with strong verbal and written communications and presentation skillsWillingness to travel internationally when required Preferred Qualifications Understanding of advanced cloud solution technologies and an affinity for technology, innovation and AI are highly desirableIndustry experience desirable: Public Sector, Nonprofit, EducationInternal and External Executive Engagement Experience in delivering impactful customer journeys is preferredExperience with using Salesforce preferredAdditional languages are highly desired: French, Italian, Spanish, Dutch *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we're seeking exceptional individuals to join our team as Account Executives, where your role will be pivotal in driving revenue growth and fostering enduring client relationships. Our commitment to revolutionizing customer experiences is at the heart of everything we do. The Salesforce Data Cloud, our flagship innovation, harnesses the power of real-time data to reimagine the Customer 360, enabling businesses to create awe-inspiring customer interactions at scale. As a part of our esteemed Data Cloud Specialist selling team, you will play a pivotal role in shaping the future of customer engagement. We are looking for professionals with extensive experience in highly technical sales with emerging B2B technologies. Collaborating with potential clients, you will dive deep into understanding their needs and challenges, showcasing how Data Cloud can solve their most critical business goals. What you’ll be doing: Employ your wealth of experience in enterprise and commercial B2B sales to identify and engage potential Data Cloud clients. Leverage your comprehensive knowledge of the Salesforce platform, Data Cloud, and Tableau to craft highly tailored solutions that resonate with clients. Source and qualify Data Cloud opportunities that fit our ideal customer profile. Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and determining if and how Data Cloud can help them. Craft and present compelling Points of View (PoVs) that underscore the tangible business value of Data Cloud. Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process Highlight how our solutions align seamlessly with clients' long-term strategic objectives Utilize your unique ability to combine deep discovery with your own PoV to present compelling Data Cloud use cases that resonate with technical and business buyers What you should have: 5+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales. Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query) and data analytics tools (e.g., Tableau), acquired through years of technology sales experience. An understanding of the Salesforce Advantage across Sales Cloud, Marketing Cloud, Service Cloud to relate Data Cloud requirements in the context of Customer needs. A heightened business acumen, adept at steering impactful discovery conversations to uncover the most intricate client needs. A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your mastery of intricate sales processes. Exceptional communication and negotiation skills honed through your experience in technology sales. A Bachelor's degree in Business, Marketing, or a related field, complemented by your extensive background in technology sales. Skill Set/Technologies: Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Business Intelligence (Tableau). Salesforce Data Cloud. Characteristics: A results-driven attitude: Proven ability to exceed sales goals within the context of highly technical sales. Demonstrate ability to prioritize working in a cross-functional environment Business-focused outlook: Skillfully translates technical solutions into palpable business value A talent for relationship-building: Establishes enduring client connections, rooted in your advanced sales expertise. A knack for problem-solving: Devises innovative solutions to address complex client challenges, using your extensive technology sales experience. Scrappy: Agile, roll-up-your-sleeves attitude. Progress over perfection. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we're seeking exceptional individuals to join our team as Account Executives, where your role will be pivotal in driving revenue growth and fostering enduring client relationships. Our commitment to revolutionizing customer experiences is at the heart of everything we do. The Salesforce Data Cloud, our flagship innovation, harnesses the power of real-time data to reimagine the Customer 360, enabling businesses to create awe-inspiring customer interactions at scale. As a part of our esteemed Data Cloud Specialist selling team, you will play a pivotal role in shaping the future of customer engagement. We are looking for professionals with extensive experience in highly technical sales with emerging B2B technologies. Collaborating with potential clients, you will dive deep into understanding their needs and challenges, showcasing how Data Cloud can solve their most critical business goals. What you’ll be doing: Employ your wealth of experience in enterprise and commercial B2B sales to identify and engage potential Data Cloud clients. Leverage your comprehensive knowledge of the Salesforce platform, Data Cloud, and Tableau to craft highly tailored solutions that resonate with clients. Source and qualify Data Cloud opportunities that fit our ideal customer profile. Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and determining if and how Data Cloud can help them. Craft and present compelling Points of View (PoVs) that underscore the tangible business value of Data Cloud. Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process Highlight how our solutions align seamlessly with clients' long-term strategic objectives Utilize your unique ability to combine deep discovery with your own PoV to present compelling Data Cloud use cases that resonate with technical and business buyers What you should have: 5+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales. Expertise in modern cloud data platforms (e.g., Snowflake, Databricks, Big Query) and data analytics tools (e.g., Tableau), acquired through years of technology sales experience. An understanding of the Salesforce Advantage across Sales Cloud, Marketing Cloud, Service Cloud to relate Data Cloud requirements in the context of Customer needs. A heightened business acumen, adept at steering impactful discovery conversations to uncover the most intricate client needs. A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your mastery of intricate sales processes. Exceptional communication and negotiation skills honed through your experience in technology sales. A Bachelor's degree in Business, Marketing, or a related field, complemented by your extensive background in technology sales. Skill Set/Technologies: Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Business Intelligence (Tableau). Salesforce Data Cloud. Characteristics: A results-driven attitude: Proven ability to exceed sales goals within the context of highly technical sales. Demonstrate ability to prioritize working in a cross-functional environment Business-focused outlook: Skillfully translates technical solutions into palpable business value A talent for relationship-building: Establishes enduring client connections, rooted in your advanced sales expertise. A knack for problem-solving: Devises innovative solutions to address complex client challenges, using your extensive technology sales experience. Scrappy: Agile, roll-up-your-sleeves attitude. Progress over perfection. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. This role is only open to those who are current or prior Salesforce interns. All others who do not meet this criteria will not be considered. Want your line of code to have a significant and measurable positive impact for users, the company’s bottom line, and industry? Join Salesforce and define the future of cloud computing. We deliver a scalable, high performance cloud computing platform that delights our customers, and is used by millions of people around the world each day for their business. You will be working with a group of world-class engineers to build breakthrough features that our customers will love, adopt and use while keeping our trusted platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. We are looking for the best and brightest new college graduates to join our team of world class, highly motivated software engineers and cloud computing experts. You will have a chance to be mentored and network with senior levels at Salesforce, and be a part of a year long new graduate program with various targeted events throughout the year. From Marketing Cloud to Service Cloud, Platform to IoT, Einstein Platform, Security and everything in between we have many opportunities available across various applications and platforms. Apply now and we look forward to reaching out to you with opportunities that fit your background and interests! Key Responsibilities: Architect, design, implement, test and deliver highly scalable products Master our development process, culture and code base, then improve it Work closely with a team of engineers, product managers, user experience experts and performance engineers to build new features our customers will love, adopt and use while keeping our trusted platform stable and scalable Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Analyze, design and develop test cases and implement automated test suites Required Skills: BS or MS in Computer Science or related technical field Academic, professional or internship experience working in a professional coding setting environment Fluency in object-oriented programming/design Academic, professional or internship experience in one of Java, Python, Javascript, HTML, SQL or C++ Desired Skills: Strong analytical and problem-solving skills Team-player with the ability to work effectively and efficiently with others Be a self-starter and possess strong sense of self-motivation Experience using telemetry and metrics to drive operational excellence For Colorado-based roles: Minimum annual salary of $110,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/ About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For British Columbia-based roles, the base salary hiring range for this position is CAD to CAD .

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description: As a Senior Product Manager, you will develop the strategy and own the product roadmap and vision for Revenue Finance Management team responsible for the Invoice to Cash applications. We provide insights that fuel critical decisions across the company, including executive leadership that uses them to set strategic directions for Salesforce! You will be expected to engage with internal partners, success teams, project managers, and executive leadership, along with technology product ambassadors from across Salesforce to prioritize the right features. You will work through ambiguity to be able to get results while leaning on relationships with key internal partners to align priorities and provide prioritized use cases for our engineers. ***In office expectations (Dallas or Atlanta or Indianapolis) are 10 days/a quarter to support customers and/or collaborate with their teams. This is not a remote opportunity. *** Key Responsibilities: Own the product roadmap in the Invoice to Cash or Revenue Management domain spanning across strategic programs, feature enhancements and other key initiatives. Develop and maintain a product roadmap for the delivery area that synthesizes the needs of business over the long and short term.Delivery team backlog health - backlog has well-defined user stories that are organized into the proper hierarchy.Represents stakeholders and customers voice for the delivery team.Creates, refines, and prioritizes the backlog of user stories for the delivery team.Align feature delivery with product vision and roadmap while working through high ambiguity and complex dependencies.Responsible for preparing clear users stories for the team to estimate story points for during backlog refinement.Responsible for creating a sprint plan according to team capacity and swapping out user stories mid-sprint if unplanned work must be brought in to sprint.Take ownership of the solution delivery focusing on aspects like timeliness, quality, budget, completeness, and usability / adoption. Anticipate blockers, conflicts, and obstacles, and intensify appropriately to solve them.Effectively negotiate work scope with business partners to align on business value and solution delivery approach to optimize time to market, effort, and scope.Sprint planning ticket management familiarity. Experience/Skills Required: A related technical degree required.8+ years experience working in a global organization collaborating with multiple teams and driving global transformational programs.5+ years experience in leading CRM implementations focusing on solution strategy, solution design, creating implementation roadmap, etc.Domain knowledge in Invoice to Cash process area and well versed with revenue recognition, invoicing, and payments.Passion for technology and a keen understanding of how the underlying technology (databases, APIs, analytics, visualizations, etc.) brings business solutions to life.Passion for delivering solutions on the Cloud and a keen understanding of the business value delivered by Cloud enterprise solutions.Familiar and comfortable with agile/scrum development methodologies.Excellent interpersonal and relationship building skills with the ability to drive workshops / meetings involving key team members from IT and business.Story telling skills and ability to articulate point of view in a manner that can be understood by both technical and non-technical audiences.Has a Beginners Mind and innate desire for innovation, continuous learning, and improvement.Must be comfortable with changing requirements and priorities and working in a fast-paced global workplace across Asia Pacific and Americas.Preferred experience with the Salesforce Account-centric Data Model.Preferred experience with Google Suite Stack and Lucid Charts/Visio.Preferred experience with Mulesoft and Data integration. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Full Stack Software Engineer - Back-End Argentina Note: By applying to Full Stack Software Engineer, Back End Focus posting, recruiters and hiring managers across the organization hiring Software Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Salesforce has immediate opportunities for very versatile Software Engineers who want their lines of code to have significant and measurable positive impact for users, the company's bottom line and the industry. You will be working with a group of outstanding engineers to build the breakthrough features our customers will love, embrace and use while keeping our trusted platform stable and scalable. The software engineer role at Salesforce encompasses architecture, system design, implementation, and testing to ensure we build products right and release them with high quality. We pride ourselves on writing high quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while cultivating everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower the individuals, the product, the company, and the customers they serve to thrive. Our ideal candidate is passionate about crafting a new product to serve thousands of enterprise customers by using innovative technology and striving for the best quality and throughput. Your Impact: Architect, design, implement, test, optimize and deliver highly scalable distributed systems in a multi-tenant environment Master our development process, culture and code base, then improve it Operate effectively in the hybrid engineering model where engineers are encouraged to be able to craft and implement the vital work to ensure quality in their own code as well as other specialists' Mentor others in development technologies, tools, and processes Present your own designs to internal/external groups and review designs of others Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance Required skills: A related technical degree required 8+ years of professional software development experience Experience owning, building and operating highly scalable important web applications in the cloud Deep knowledge and experience of object oriented programming (Java, C#, Kotlin, Golang) High proficiency in at least one high-level programming language and web framework (Springboot, NodeJS, Express, Hapi, etc.) Shown understanding of Database technologies such as SQL, PL/SQL and relational database schema design Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium Excellent communication and interpersonal skills Experience balancing live-site management, feature delivery, and retirement of technical debt Broad knowledge of web standards relating to APIs such as REST, gRPC, SOAP, XML, WSDL, HTTP, JSON, etc. Preferred Skills: Experience with Agile software development and test-driven development Track record of being a top performer in current and past roles Experience with containerization frameworks such as Kubernetes, Docker, Mesos Experience handling large data sets in the cloud (e.g. GCP, AWS, Alibaba and/or Azure platforms) Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES* Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description: The Salesforce Premier Support team is comprised of highly skilled technical engineers who have a passion for making customers successful. Our Support Engineers pride themselves in delivering an unparalleled premium customer experience that leaves customers wanting and coming back for more. While our focus is on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce 1-­1-­1 model. Your Impact - Responsibilities: In your role as a Data Cloud Support Engineer, you are the first point of contact for customers experiencing challenges navigating and implementing Data Cloud. Job responsibilities include but are not limited to: * Developing and maintaining technical expertise in Salesforce Data Cloud. * Demonstrating exceptional analytical, troubleshooting, and problem-solving expertise. * Providing feature explanation and best practices. * Managing customer expectations and the customer experience to maximize customer satisfaction. * Actively maintaining and participating in job-related training activities. * Demonstrating the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment. * Multitasking and performing effectively under pressure. * Creating and curating knowledge content. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Customer 360 Platform. Salesforce Data Cloud is a startup within Salesforce focused on next-generation technology at Salesforce, and the flagship innovation and hyperscale data platform built natively into Salesforce. We are creating a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. As an SE in Salesforce Data Cloud you will bring a unique combination of executive-level presence combined with full-stack technical skills that ensure Data Cloud delivers value to customers integrated with complex customer data architectures! Key Responsibilities Arrange and conduct in-person & web-based meetings to drive the entire opportunity lifecycle from technical discovery to technical close Collaborate strategically with Account Executives across the customer base and the sales organization to prioritize and develop Industry-specific use cases grounded in consistent architectures that have proven repeatability with customers Implement programs to efficiently scale technical evaluation of Salesforce Data Cloud Collaborate with Salesforce product teams to deeply understand Salesforce solutions and roadmap, and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams Partner with Product Marketing to advise messaging and sales plays across all of Salesforce Deliver the overall Salesforce point-of-view for data strategy aligned to industry-specific use cases Essential Requirements Experience in customer-facing solutioning for Data, Analytics, AI and CRM Full-stack technical qualifications (CRM, Data Architecture, AI/ML) combined with experience owning technical relationships with C-Level executives Experience integrating complex data architectures to drive business value for customers Skilled at guiding impactful discovery conversations to unveil multifaceted client needs and objectives Experience driving customer success in large, complex selling organizations Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organizations Preferred Requirements Hands-on expertise in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks) AI: Python/R, data wrangling, machine learning Technical knowledge of the Salesforce platform Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Benefits and Perks Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role DescriptionAs a Technical Program Manager (TPM), you will be responsible for overseeing and executing the operational framework of one or more cloud environments. Your role involves orchestrating and driving the implementation of strategic initiatives and collaborating closely with product and engineering leaders to manage programs and releases. Collaborating with TPM leaders, you'll contribute to enhancing operational processes and execution within the Cloud ecosystem. Effective communication with the Executive Leadership team and various stakeholders is essential. You'll display professionalism, independent judgment, and ownership of risk management and decision-making. While currently an individual contributor position, this role may encompass people management in the future. Your Impact Lead the establishment of the operational model, ensuring consensus on program scope, release planning, vision, and business objectives. Structure programs and garner cross-functional support. Chair program core team meetings, engaging key stakeholders to make critical decisions, overcome obstacles, and address program-related challenges. Drive the achievement of business goals and the realization of the strategic program vision. Foster strong partnerships with vital functional stakeholders, centring on business objectives. Act as a reliable partner and advisor to executive management, ensuring program success. Collaborate with cross-functional colleagues to facilitate alignment meetings, addressing immediate release issues, dependencies, team status, production concerns, metrics evaluation, and milestones. Maintain ongoing visibility into program status, offering consistent status updates on issues, risks, metrics, etc., to stakeholders, team members, and interested parties. Manage dependencies among "program/feature" across multiple teams, functions, and stakeholders, ensuring seamless coordination. Proactively identify and eliminate impediments with a strong sense of urgency that hinder project teams from meeting project objectives. Deliver weekly program reviews to the executive team and oversee release demos and evaluations, delving into project status, risks, and escalations. Cultivate a collaborative atmosphere that nurtures innovation, creativity, and continuous learning. Embrace a mindset open to new ideas. Minimum RequirementsPossess a minimum of 7+ years (for Sr Mgr) or 10+ years (for Dir) of recent professional experience in leading extensive enterprise product programs. Demonstrate at least 5+ years of cross-functional team management in a SaaS company, along with a comprehensive grasp of the product development lifecycle. Preferred RequirementsExperience working with GTM and product launch teams People management experience is a plus Experience with Portfolio Management Showcase strong aptitude in executive communication and presentation skills. Exhibit excellent analytical and problem-solving abilities, underscored by a history of hands-on, detail-focused work. Display profound familiarity with the software development lifecycle, adeptly adapting and applying this knowledge in a dynamic environment using agile methodologies. Establish credibility and rapport with senior executives, technical experts, and non-technical team members alike. Excel in organizational, communication, and relationship-building competencies, thriving in a cross-functional, matrix management setup. Delve into technical subjects relevant to the program, displaying a grasp of technical intricacies. Collaborate effectively within an integrated team comprising technical and non-technical members. Successfully collaborate with functions across the company and various time zones, showcasing robust time management, analytical, and planning proficiencies. Hold a Bachelor’s Degree in Engineering, related disciplines, or possess equivalent experience in technical leadership roles. Additional management degrees are preferred. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description: Love being part of the revenue generating process but don't want the target? Join our Sales Operations team in the Revenue Operations department as a Contract Specialist! Our small, agile, (and fun!) cross-functional team is responsible for ensuring our Sales team is appropriately credited against their outstanding performance. Role Description: Our team provides top level service on key Sales Team business and operational initiatives. As Contract Specialist, your responsibilities will include a strong focus on the success of our internal customers including process analysis and other critical tasks. You will play a key role in managing and processing important Contract/Order/Quote (Quotes-to-Cash) and have regular communications with HQ to champion internal system improvements (cloud computing), issue resolution, policy and quality improvements in our superior service delivery. This role requires an individual who is able to work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision making skills. Your Impact: Success will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system everyone at Salesforce uses) in addition to core deliverables like accurate order booking, SOX compliance, and timely and accurate invoice processing. In all of your duties, time to completion will be focused on as a priority just under accuracy. As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are an Ohana (family) culture organization and look to bring on great people who work well with others and love to celebrate success! Responsibilities: Enable our Sales Team with selling best practices in managing and processing Contract/Order/Quote to maximize the company’s bookings and revenue. Advise to have a win-win-win deal structure for our external customers, internal sales team and SFDC collaborating with other departments (Legal, RevRec, Product & Pricing Team etc) in a timely manner. Identify areas of improvement to increase accuracy, completeness and/or consistency, and implement solutions in process, policy and overall operations. Review submitted contract and order forms when necessary for completeness, accuracy and conformance to Salesforce.com Sales Order Acceptance policy, and ensure all documentation is in compliance with revenue and company policy. Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec, Legal, Pricing and other internal resources as appropriate. Participate in a new system implementation. Audit processes to identify process and performance defects. Educate the latest rules, processes and system functionalities to external/internal customers using knowledge base at training sessions, open desk/offices and individual case handling/discussions. Required Skills/Experience: 3+ years customer order management, or sales/customer support experience in the IT industry. Contract structuring and Commission Calculation experience. Ability to consistently manage a high volume of cases. Excellent analytical skills with close attention to detail. Business level of English ( Email, Telephone conference, Process Documents, etc) Business level of Japanese ( Internal counterpart verbal and writing communication, Email) Desired Skills/Experience : Quote-to-cash management knowledge and experience Previous Sales Operations experience Salesforce experience A challenger who thrives in a dynamic environment Demonstrated participation in process improvement initiatives and/or project management experience. Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly. Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment Demonstrated initiative. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. MuleSoft’s Enablement team is transforming how we sell, enabling much larger average selling prices and higher win rates by delivering insight and ultimately transformational outcomes to customers. Our primary objective is to improve field productivity, which is arguably the most important metric in our business. We don’t just roll out a model that is already tried...we are defining the model. In the process, we’re helping a large number of individuals accelerate their careers. We are seeking a Manager/Senior Manager-level Enablement Business Partner to lead the strategy and execution to improve the success of the UK&I sales organisation. Core responsibilities include adapting EMEA programs to meet local needs, designing curated enablement programs and partnering with the Salesforce Core team to drive collaboration between our sales organisations. You will be a trusted advisor to the UK&I Sales Leader and team. While this role will primarily support enablement for the MuleSoft Sales organisation, this individual will work closely with stakeholders across the UK&I business and partner with sales strategy, programs, marketing, and employee success. Success in this role will be measured by AE productivity and improvement against key metrics defined by EMEA leadership. This is a unique opportunity to join an ambitious, growing team of enablement leaders that is defining what great enablement looks like. This role is a crucial member of the Enablement Business Partner team. This position will be located in London, UK. Responsibilities: Act as the UK&I subject matter expert as it relates to enablement priorities, partnering with UK&I leadership to be ‘the voice’ of the market within the EMEA Enablement teamConduct qualitative and quantitative analysis to determine UK&I enablement priorities and adapt the EMEA enablement plan accordingly, and regionalise where needed and possible.Track and measure the results of enablement programs and content, and regularly report results to key business stakeholdersImplement programs designed to drive pipeline & collaboration across the MuleSoft & Salesforce Field Sales teamsLeverage SMEs to deliver training (virtually and in person) across different locations and teams, facilitating the successful deliveryIdentify best practices and distribute findings across EMEASupport ongoing operating rhythms and business reviews for EMEA teamsSupport the onboarding of new AEs in regionCoordinate with the Head of UKI Sales and the rest of EBPs to drive process, tooling and training improvementsRequirements: 5+ years in enablement, sales or sales management, sales productivity or product enablement2+ years of experience influencing senior leaders to achieve business outcomesStrong executive presence, communication and influence skillsStrong collaboration and problem-solving skillsComfortable presenting in front of large groupsProven track record of producing and hosting educational events, driving adoption, and measuring the impact of enablement programs.Flexibility and ability to adjust on the fly, to new demands; a high sense of urgency and comfortable with ambiguity“Do What It Takes” mindset to drive execution and ability to pivotDemonstrated leadership in delivering results with large-scale, cross-functional teamsAbility to conduct analyses and translate results to easily digestible communications including messages and presentationsAbility to travel to various global locations if required Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job and Role DescriptionTechnical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company! The Sr. Director of Technical Program Management for Service Cloud will be an essential part of the Service Cloud leadership team responsible for accelerating the innovation and delivery of Service Cloud, which is the industry-leading Customer Service solution. You will ensure alignment and communication across the leadership team and the organization and work with product teams to focus on long-term growth, scalability, and sustainability to continuously improve how we plan, deliver, and measure quality in our products. As a TPM leader, you will also drive strategic initiatives across the Service Cloud portfolio. About You Act as a key member of the Service Cloud leadership team, driving strategic planning and operations across the organization, including company and cloud-level planning and timelines, resource and budget allocation, leadership meetings, all hands, product reviews, etc. Be a key liaison between the EMEA, India and HQ-based leadership teams to ensure consistent communication and alignment across geos. Be the site leader for Service Cloud TPM in India.Lead programs by achieving alignment across teams and functions on program scope, vision, business goals, release planning, and program structure.Run meetings with program key stakeholders to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program.Develop strong partnerships with key functional stakeholders to drive focus on business goals. Be a trusted partner for executive management to ensure program success.Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).Create a collaborative environment that fosters creativity, innovation, and learning.Enable and empower a team of high-performing TPMs working in related areas to drive product and process changes.Preempt escalations by anticipating trouble spots.Drive clear decision-making (process, tools, and facilitation) required to balance risk, effort, and timelines.Lead and implement process improvements (change management) while managing active projects.Facilitate the development of collaborative cross-team dependency solutions.Foster an environment of ownership, transparency, and accountability.Love to wear multiple hats.Highly functional in an energizing environment.Comfortable bending between the tactical and strategic.Outstanding executive presence and professional communications.A service-oriented-minded person who "Thinks Customer."Enjoy a hyper-transparent flow of information, conversation, and ideas.High Emotional Intelligence (EQ). Your Impact Lead programs by aligning across program scope, and release planning, as well as aligning one or more teams on vision, and business goals, crafting program structure, and securing cross-functional alignment.Drive Steering Committee meetings with key partners for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program.Develop strong partnerships with key functional team members to drive focus on business goals. Be a trusted partner for executive management to ensure program success.Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, achievements, etc. (cross-functional - Product Owners, Scrum Leads, UX, CX,).Lead "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and partners.Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.Recruit, develop and nurture a high performing team of technical program managers.Create a collaborative environment that fosters creativity, innovation, and learning. Establish and evolve strategies to drive and connect global teams on shared programs.Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change.Create clarity from chaos. Requirements 15+ years of enterprise software/technical program or engineering management experience at an enterprise technology company.7+ years of conducting and leading SaaS product development programs; shown understanding of the SaaS business model and its product development lifecycle.5+ years experience managing people.Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.Ability to establish credibility and rapport with senior executives and team members.Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment.Experience with Portfolio Management.Ability to master technical subjects and technologies relevant to the program.Strong organizational, project management, analysis, and communication skills.Bachelor’s degree or equivalent work experience. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description: The Salesforce Premier Support team is comprised of highly skilled technical engineers who have a passion for making customers successful. Our Support Engineers pride themselves in delivering an unparalleled premium customer experience that leaves customers wanting and coming back for more. While our focus is on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce 1-­1-­1 model. Your Impact - Responsibilities: In your role as a Data Cloud Support Engineer, you are the first point of contact for customers experiencing challenges navigating and implementing Data Cloud. Job responsibilities include but are not limited to: * Developing and maintaining technical expertise in Salesforce Data Cloud. * Demonstrating exceptional analytical, troubleshooting, and problem-solving expertise. * Providing feature explanation and best practices. * Managing customer expectations and the customer experience to maximize customer satisfaction. * Actively maintaining and participating in job-related training activities. * Demonstrating the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment. * Multitasking and performing effectively under pressure. * Creating and curating knowledge content. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Prime Named Account Executive (Banking) - MuleSoft An opportunity has been created for a Senior Sales professional joining the MuleSoft UKI enterprise sales team. The role will focus on driving expansion in the local market for our Financial Services and Insurance industry in the UK. This is an outstanding career opportunity for a sales professional looking to further their career in a ​fast paced dynamic environment. Your impact To exceed quarterly / annual sales targets by driving new opportunities and selling MuleSoft solutions into the Financial Services and Insurance industry in the UK. Basic Requirements You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales to position and sell MuleSoft's Enterprise Platform. By implementing detailed customer discovery and research, you will formalise a Go To Market strategy and build qualified target account lists. You will drive Pipeline development through a combination of customer engagements, marketing campaigns and market sector knowledge/intelligence. You will proactively prospect, identify, qualify and develop a sales pipeline and close business to meet and exceed quarterly and annual bookings objectives Engage with prospect organisations to position MuleSoft solutions through strategic value based selling, business case definition, return on investment analysis, references and analyst data. Provide accurate monthly forecasting and revenue delivery. Lead the end to end sales process through engagement of appropriate resources such as Business Development Representatives, Sales Engineers, Professional Services, Executives, Partners etc. Generate short term results whilst maintaining a long term perspective to improve overall revenue generation. You will build strong and effective relationships, resulting in growth opportunities Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and development programs Work closely with the Professional Services team to achieve customer happiness Preferred Requirements Proven experience of selling enterprise software of SaaS solutions, ideally business applications gained within a major software vendor or system integrator. Successful history of net new business sales (direct), with the ability to prove consistent delivery against targets. Proven track record of sales over achievement, selling to clients in the aligned verticals. Credibility at all levels and evidence of building positive relationships internally and with the customer. Fluency in English Experience will be evaluated based on the proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Team Salesforce for Government delivers business value applications to Central, Devolved, and Local Government departments. Salesforce for Government enables departments to build stronger connections between citizens, employees, governments and services, enabling departments to become more responsive, effective, and above all, efficient. The Salesforce for Government proposition is based on transforming citizen user experience whilst at the same time driving departmental and technology efficiencies through a platform driven approach. About Role Identify and acquire net new Public Sector customers in the North UK regions Key ResponsibilitiesLeverage opportunity generation resources to foster new relationships and drive conversion of new logos within the North UK regions.Own and manage the complete end to end sales-cycles, building relationships with key executives, stakeholders, and buyersIdentify and qualify new account opportunitiesCommunicate Salesforce value proposition to key decision makers in order to land new accountsLead product demonstrations and represent Salesforce at market events Key Functional CompetenciesObjection HandlingBusiness FoundationsIndustry FoundationsValue DiscoveryPoint of View DevelopmentAccount Team AlignmentExecutive AlignmentForecastingValue RealisationOur investment in youWorld Class enablement and on-demand training - check out Trailhead.com for a sneak peek!Sandler Sales TrainingWeek-long product bootcampFast Ramp mentorship programWeekly 1:1 coaching with your leadershipClear path to promotion with accelerated leadership development programsExposure to executive ground-breaking leaders with a passion for living our values Volunteer Opportunities: Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list. Values build value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal year 2019. We have a public-facing website that explains our various benefits for:Health BenefitsFinancial Benefits and perksTime off & leave policiesParental benefitsPerks and discountsVisit https://www.getsalesforcebenefits.com/en for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Enterprise Account Executive maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts. Responsibilities: - Establish professional and deep relationships with key personnel in assigned customer accounts - Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period - Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations - Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis. - Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce - Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data. - Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc. - Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation. - Accurate quarterly forecasting and revenue delivery. Requirements: - Relevant experience of solution selling within a major IT services or software vendor. - Candidate must have experience selling into Singapore market - Successful history of net direct new business sales, with the ability to prove consistent delivery against targets - Ability to build rapport with customers including CxOs. - CRM/ or application sales, relevant enterprise experience preferred. - Adaptability with open mindset, driven, customer focused and a team player - Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. プロダクトマネージャー - MuleSoft製品担当 Salesforceは、世界 No.1 のCRMプラットフォームを通して、これまでにない方法で顧客とつながるためにお客様を支援しています。 Salesforce Japanでは、プロダクトのオーナーシップを持って、ビジョンや戦略を推進することのできるイノベーティブなプロダクトマネージャーを求めています。このロールでは、日本および韓国市場に向けたプロダクトマネージャーとしてSalesforceの主力製品であるMuleSoft 製品を担当します。 日本のプロダクトマネジメントチームでは、お客様のビジネスと製品の価値を深く理解し、積極的なプロダクトオーナーシップを持ち、プロダクトをローカル市場に展開し、お客様の成功を導くことを目指しています。セールス、ソリューションエンジニア、マーケティング、プロダクトマーケティング、サポート、アライアンス、本社のプロダクトマネージャーなど、部署横断したチームでプロダクトを推進します。ペースの速いコラボレーション環境で業務を進め、お客様、パートナー、その他の外部の関係者と緊密に連携します。 業務内容 製品のオーナーシップを持ち、製品全体および当社のビジョンに合わせながら、MuleSoft製品のプロダクトライフサイクルを推進します。 顧客、見込み客、パートナーとより良い関係性を持ち、当社の製品と顧客の製品利用の拡大を促進します。 ローカルのプロダクトマネージャーとして日本と韓国市場への製品ローンチを進め、日本のステークホルダーが販売、マーケットできるようにする責任を持ちます。 さまざまな部門の枠を超えたチーム間でコラボレーションします。内部と外部のステークホルダーと連携し、製品をローカル市場に展開する上での重要な役割を果たします。 明確かつ効率的にコミュニケーションします。製品のリリースのためのコミュニケーションを調整し、内部および外部のステークホルダーの期待値をコントロールします。 新しいテクノロジーや、市場/業界のトレンドを理解し、MuleSoftの製品戦略を促進します。 日本と韓国のお客様の声に責任を持ちます。顧客と深い繋がりを持ち、ビジネスと製品開発間の翻訳者として、お客様の声を世界クラスの製品に取り入れることを促進します。 担当の製品分野の深い知識と将来のビジョンを持ち、社内外のステークホルダーにとっての、製品エキスパートになります。 内部のステークホルダーから入手した製品ロードマップやドキュメンテーションの把握、理解し関係者に展開します。 ローカリゼーションチームと連携して、製品UI及びドキュメンテーションの翻訳をレビューし、品質の向上に貢献します。 顧客とのコミュニケーション、イベントおよびコミュニティにおいて、担当するMuleSoft製品を代表して話します。 データに基づいて、ビジネスや製品の成功を定義、測定して適切な意思決定をします。 プロダクトマーケティングマネージャーと緊密に連携して、製品を宣伝し、信頼できるまとまりのあるメッセージを提供します。 日本のお客様からの製品要望を取りまとめ、優先順位をつけ製品開発チームにインプットすることで製品のロードマップに反映させます。 必要な経験/スキル ３年以上のProduct Manager・Product Launch経験 ソフトウェア業界での経験 (インテグレーション領域/CRM/データプラットフォーム領域であれば尚可) ビジネス英語と日本語のコミュニケーションスキル 営業、ソリューションエンジニア、マーケティング、その他のチームと連携した経験 製品または技術的なリーダーとして顧客の成功のために製品を提供した経験 顧客のニーズの特定と対応、デリケートな状況でも顧客と関係を構築し、深い知識をもって、必要な情報を理解し、複雑な課題を解決した経験 他のプロダクトマネージャーやエンジニアと詳細な技術的な話し合いを行い、技術的な観点で製品に関する意思決定ができる能力。 論理的思考と分析のスキル、および製品のビジョン、戦略、市場へのローンチに関連する情報に基づいた迅速な意思決定を行う能力。 プレゼンテーションでの豊富な経験と、顧客、経営幹部、社内外の利害関係者への製品ビジョンと戦略の提言に関する実証された経験。 プロセスを改善し、速度を上げ、共感的で協力的な関係を促進することへの情熱。 望ましい経験/スキル インテグレーション領域での新商品の立ち上げ経験 プレゼンテーションスキル SEもしくは営業経験 Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. Experience/Skills Required: Bachelor's/ Master’s degree in Computer Science/ Information systems/ Information Technology. 2 to 6 years engineering / programming work experience. Visualforce and Apex code experience Ability to communicate technical concepts clearly and effectively. Solid knowledge of XML, preferably experience using server-to-server web services (SOAP) Some APIs also require strong AJAX web application development experience and knowledge of browser compatibility issues. Excellent written and verbal communication skills Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: Previous experience with Salesforce.com CRM and its technologies. Experience as a committer in an Open Source project is a plus. Salesforce.com Certified Administrator (ADM 201 Certified) Salesforce.com Certified Advanced Administrator (ADM211 Certified) Salesforce.com Certified Developer (DEV 401 Certified) Role & Responsibilities: Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. Write sample code, client libraries, and contribute to Open Source projects. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community Resolve customer service issues and skillfully manage complex customer service problems. Manage customers; expectations and experience in a way that results in high customer satisfaction. Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. Assist with the design and delivery of product and other technical training. Review support cases for technical and troubleshooting accuracy. Define and describe technical best practices. Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. Complete assigned project responsibilities. Meet the monthly goals on KPIs such as CSAT, Productivity.You will be responsible for responding to customer requests that have been escalated from Tier 2 support analysts. The Global Support work environment is highly client-focused and fast paced, operating globally to provide 24/7/365 technical support. A successful agent operates efficiently in this climate, maintains composure, exhibits professionalism, and delivers the highest levels of client satisfaction at all times. You will also be asked to answer technical questions, solve technical problems and suggest appropriate workarounds related to supported applications. As a Success Agent you will develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. You will also be asked to create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the Salesforce community. Working Shifts: AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 9 PM/10 PM IST onwards depending on Day Light Savings Time) Work hours can change depending on Business requirements Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description The Data Cloud specialist team is an innovative group of sellers and GTM specialists at the heart of Salesforce’s newest innovation - Data Cloud. We are a startup within an extensive organization focused on next-generation of technology at Salesforce. This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Trust. This team is at the center of our GTM strategy connecting the dots between the Data Cloud Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for Data Cloud. It is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. Role Overview The Data Cloud Technical Architect plays a pivotal role in developing innovative solutions for our customers across a variety of industries. You will work closely with Account Executives, Solutions Engineering, Product, and Product Marketing teams to provide deep technical domain expertise during the pre and post-sale process. Our Data Cloud customers are only as successful as the value they derive from the platform. You will play a key role in ensuring Data Cloud is the right fit, help them prioritize the most valuable Data Cloud use cases, and provide technical architecture best practices to drive product adoption. You will collaborate with the broader Data Cloud team to develop use cases, demos, sales plays, and technical thought leadership. You will also have a meaningful role in driving our Product Roadmap forward and serve as a key advisor to the Product organization sharing innovative ideas and feedback from customers It is important to have a solid technical grasp of the CRM, Modern Data Stack, Analytics & BI, CRM and AI (Generative and Predictive) landscape and the ability to effectively communicate our offerings to potential clients. Key Responsibilities Solve Business Problems - Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions. Drive Innovation & Customer Adoption - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders that helps customer’s prioritize high-value solutions, driving business impact. Connect the “Art of the Possible” - Assist Solutions Engineers with delivering software demonstrations, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce Data Cloud & Salesforce CRM. Cross Platform Collaboration - You will use your understanding of customers’ use cases across industries and multiple technology landscapes (CRM, Modern Data Stack, Analytics & BI, CRM and AI) to develop solutions across the Salesforce's technology stack. Provide Technical Domain Expertise - Answer in-depth Data Cloud questions related to data governance, security, and other technical capabilities. Create architectural diagrams, write technical thought-leadership pieces (blogs, whitepapers, etc.), documentation, enablement materials to help us stay ahead of industry trends and help our customer’s implement best practices with Data Cloud. Essential Requirements Experience in solutions engineering/solutions architecture/technical consulting, ideally in the B2B SaaS space, particularly cloud data platforms Strong verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization Understanding & ability to articulate the relationship between Data and Customer Relationship Management, aka the Customer360 Demonstrable ability to shift clients to alternative solutions when initial solutions are not a fit, with examples to support this. Demonstrable experience leading strategy and digital roadmap projects in a complex business environment Experience with Data Warehouses, Data Lakes, Cloud Technology, Business Intelligence and CRM products Experience in programming languages such as Javascript, Python, and SQL or Salesforce App Development with LWCs, Apex, Flow etc Preferred Requirements Implementation or Sales Experience in Salesforce Data Cloud Hands on Experience on Salesforce CRM technology like Sales Cloud, Service Cloud or any Industry Clouds Broad range of experience in large-scale database and data warehousing technology, like Snowflake or Databricks, as well as ETL processes, analytics and cloud technologies, Data Engineering, Data Science Hands on Experience in AI/ML solutions like Einstein, Sagemaker, and Vertex. Solid Understanding of Generative AI. Hands on Experience designing data solutions on cloud platforms like Amazon Web Services, Microsoft Azure or Google Cloud Platform. Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Benefits and Perks Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.