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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for a curious and energetic Mid Market Account Executive with knowledge of technology and value-based solution selling. As part of our Region North in Germany, the team focusses on growing our solutions in the Mid-Market ("Mittelstand") Companies - both with strategic customers as well as prospects. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will be selling the entire Salesforce Platform and you will work closely with other product specialists known as co-primes to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers. Your responsibilities: Manage entire complex sales-cycles often presenting to C-level executives the value of our full suite of applications Forecast sales activity and revenue achievement, while creating satisfied customers Evangelize the Salesforce vision through product demonstrations, in-market events, and account specific initiatives Orchestrate the extended team with Business Developers, Pre-sales, Solution specialists and marketers Deliver growth via cross/upselling with existing customers and winning new logos Strengthen client relationships through regular engagement, face-to-face meetings and sharing client experiences and testimonials Leverage industry events and user groups to generate market interest Required Skills and Qualifications: Technology sales experience, preferably Software or Business Applications Strong B2B sales and account management experience and a proven track record selling into the German market Ability to quickly identify pain points, strategic goals and value drivers of our customers/prospects in various industries Successful history of net new business sales Evidence of relationship building skills with an ability to grow and nurture relationships up to C-Level Ability to build and deliver compelling storylines for C-Level presentations Ability to map out and strategically define account plans for top tier accounts managed. Fluent in German and English Willingness to Travel Benefits: Competitive earnings package with uncapped commission and employee stock purchase plan Substantial educational and wellbeing reimbursement Broad variety of self-development, e-learning and career development programs Attractive parental benefits and parental leave options to help you tend to all your family needs Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  1. Salesforce

    Software Engineer Architect

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the most significant platform for change and in companies doing well and doing good– you’ve come to the right place. Salesforce Industries and Revenue Excellence Cloud offers fully integrated quote-to-cash capabilities and end-to-end subscription lifecycle management delivered natively on the Salesforce platform. CPQ and billing capabilities are the #1 ask by customer CROs and CIOs who want more control and efficiency in their revenue operations as they transform their businesses with subscription and usage-based offerings. We have a hardworking team with unmatched cloud computing and demonstrated ability and a culture of ownership, delivery, and innovation. Salesforce Industries and Revenue Excellence Cloud are looking for a seasoned software engineer to take on the role of performance engineering architect. As a Performance engineering Architect, you are essential in driving performance and scalability efforts by influencing the design and architecture of Industries and Revenue Excellence Cloud’s next-generation revenue operations product. If you like solving complicated and large-scale challenges for a distributed multi-tenant architecture on the cloud, we would love to hear from you. Job ResponsibilitiesHands-on architect who will lead by exampleArticulate and vet technical project scope, size, impact, risks, and feasibility.Model traffic patterns for Revenue cloud features in terms of customer expectations by collaborating with product owners and development leadsPropose highly scalable design and architecture for featuresProactively identify scale bottlenecks and propose solutions with proof of conceptsBe a multiplier by leading a team of performance engineers to improve the scalability of the features deliveredInfluence engineering leaders across the company to ensure all features we provide meet our long-term scale expectationsDeliver innovative solutions to improve performance assessment lifecycle in both production and labMeasure and demonstrate performance gains scientifically with proof of conceptsEvangelize performance best practices through technical presentations at key forums for influencing broader salesforce products.Author portfolio and program-level documents for Performance and scale that influence broader salesforce organization.Drive long-term optimization strategies with impact across multiple projects.Work across disciplines, brainstorm big ideas, build new methodologies, lead multiple initiatives, drive a concept into a prototype, and ultimately guide the transition into a high-volume consumer product.Engage and work towards innovations with your peers and broader teamAssess the feasibility of technical feature proposals and ensure that projects are cohesive with well-founded, long-term visionsUse engagement opportunities to drive improvements in the internal performance engineering processDemonstrate a consistent track record of working with Engineering leaders to complete projects that are impactful to our internal and external customers and responsible for fulfilling senior leadership yearly objectives.Required Skills15+ years of relevant industry experience with emphasis on performance and scaleFocus your efforts on vetting the solutions instead of prescribing themProven development skills in large-scale distributed architectureStrong programming skills in Java, JavaScript, or other OO languageExperience in working with highly available products (24/7)Experience in performance benchmarks, developing models, proof of concepts for optimizationsRoot cause analysis of performance bottlenecks in lab and productionBachelor’s/Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related technical discipline or equivalent experienceCoach and mentor the Lead and Principle Engineers you work with, emphasizing defining and solving non-functional requirements.Work with other Architects in undertaking performance analysis, modeling, and projections. Produce detailed documents and models matching the proposed implementation and perform detailed tradeoff analyses for executive review and product roadmap decisions.Understand the tradeoffs between general purpose and custom mechanisms, be able to model data-flows, and create detailed cost/benefit analysis. Desired SkillsKnowledge of database fundamentals: SQL, schema, internals (Oracle, TKProf, AWR (Automated Workload Repository), ASH (Active Session History)Experience with performance profiling on distributed solutionsExperience with Java samplers or profilers like VisualVM, Dynatrace, Yourkit, or similar toolsExperience in using UI profilers and deep knowledge of Chrome developer toolsExperience with observability and monitoring solutionsExperience evaluating and interpreting large volumes of production data using SplunkExperience in HBase, HadoopExperience with caching systems like RedisExperience in building new methodologies and driving multiple high-impact initiatives that influence high-volume consumer productsAgile/ Scrum methodology experience Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $ to $. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description: 東京近郊の従業員数200~599名の中小企業、ベンチャー企業を中心とした顧客に対して地区ごとに割り当てられたテリトリーのオーナーとして、 売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。 営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。 Your Impact: ・担当するテリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。  顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。 ・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。 ・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。 ・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。 ・将来的なキャリアパスとして、General Business(従業員規模600〜1,999名)、Enterprise Business Unit(従業員規模2,000名以上)へのステップアップが可能です。   Basic Requirements: ・IT業界における法人営業7年以上 ・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方 ・個人目標金額を持つ営業経験をお持ちの方 ・新規開拓経験をお持ちの方 ・自己成長意欲、変化を楽しめる柔軟性のある方 ・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方 ・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方 Preferred Requirements: ・課題解決型の提案経験をお持ちの方 ・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識 ・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方 Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description: 東京近郊の従業員数15~99名の中小企業、ベンチャー企業を中心とした顧客に対して地区ごとに割り当てられたテリトリーのオーナーとして、 売り上げ計画の立案を行い、新規のお客様に対する提案、および既存顧客に対するアップセル、クロスセルを行います。 営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。 Your Impact: ・担当するテリトリーに対して、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様と協調しながら新規顧客開拓、既存顧客の深耕を推進。  顧客の課題解決のみならず、顧客が将来実現したい姿や、あるべき姿をTrusted Advisorとして提案していただきます。 ・製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。 ・同部署に置ける提案先のほとんどはCEOクラスとなり、経営に直結する提案スキルを身につけることができます。 ・決裁者への提案となる為、商談発生から契約までのスパンが短く、営業として数多くのクロージング経験を積んでいただけます。 ・将来的なキャリアパスとして、Mid Market(従業員規模200〜599名)、General Business(従業員規模600〜1,999名)へのステップアップが可能です。   Basic Requirements: ・IT業界における法人営業5年以上 ・目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方 ・個人目標金額を持つ営業経験をお持ちの方 ・新規開拓経験をお持ちの方 ・自己成長意欲、変化を楽しめる柔軟性のある方 ・顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方 ・従来のやり方に固執せず、新しいものを取り入れるという感覚がある方 Preferred Requirements: ・課題解決型の提案経験をお持ちの方 ・CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識 ・スマートフォンやタブレット、ビジネスアプリケーション、ソーシャルメディアなど新しいものも積極的に使っている方 Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Sales Organization Description Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. Verticals include: Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector, Professional Services, Slack, Mulesoft, Tableau, Specialization Cloud, Enterprise Corporate Sales and .ORG (Non Profit & Education). In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip. Lead Solution Engineers typically align with the Enterprise Business Unit. Enterprise Business Unit Enterprise Corporate Sales (growing and managing subsidiaries within the Enterprise Parent accounts)Select (4501 - 10000 employees)Key (10001+ employees)Strategic, Strategic Enterprise, Summit (Named Accounts) Overview The Lead Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come to the right place. We look forward to reviewing your application and finding the right role for you! By applying to the Lead Solution Engineer role, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team. Do you want to be part of an outstanding team that is selling into the worlds top organizations? Come join us at Salesforce Solution Engineering team. Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation. The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value. What roles are we looking to fill in Solutions Engineering? The SE team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams, as outlined above. The Lead Solution Engineer role typically aligns with the Enterprise (largest) market segment. We are regularly looking for Solution Engineers within the Enterprise segment on both product & industry teams. Whether you are at the Lead level or beyond, we hire based on skills/experience and are open to hiring at all levels for the right candidate. Responsibilities A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps."Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectivesBuild and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutionsOrchestrate and lead cross-functional solutions guides, and align them to the opportunity strategyDevelop and deliver the story of the customer experience aided by Salesforce technologiesParticipate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the positionAbility to travel based on territory alignment and region Required Qualifications: B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Knowledge of related applications, relational database and web technologySolid oral, written, presentation, collaboration and interpersonal communication skillsAbility to work as part of a team to solve technical problems in varied political environmentsMinimum of 4 years of professional experience Preferred Qualifications: Salesforce CertificationsPrevious experience as a solution/sales engineer for a CRM company or similar technologyBasic programming experience in HTML and other web based technologies Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  2. Salesforce

    Escalations Manager

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Red Account Management team handles customer escalations resulting from product, services, account management, customer experience, adoption and renewal-related topics. This team brings strategy, structure, executive attention, and additional internal resources to customer situations that would otherwise result in a high level of customer dissatisfaction. The Escalation Manager brings strategy, structure, executive attention, and additional internal resources to customer situations that would otherwise result in a high level of customer dissatisfaction. Depending on the type of issue and the level of engagement needed per customer, a Red Account Manager will either act as an internal advisor or work directly with the customer on the issue. RESPONSIBILITIES Work with internal teams to collaborate, drive prioritization, analyze and resolve sophisticated issues, resulting in the highest level of customer satisfaction. Enable people and organizations who are unfamiliar with Salesforce Red accounts, serving as a trainer and evangelist for the program. Conduct operational reporting to measure team metrics of success. Structure complex and potentially charged business issues for senior leadership and serve as a thought-partner in problem-solving the issue. Define action plans and follow through with complete documentation to issue closure. Draw on root cause analysis and trend reporting to identify and drive systemic change across Salesforce. Track and communicate status and resolution to customer and Salesforce personnel in a factual, professional, timely and consistent manner. Understand the impact of each issue to our business and use this to aid in quantifying the need for resources from other teams. Provide consultative advice when issues arise based on cross-functional knowledge of the organization, as well as historical resolution paths. Develop positive relationships with the leadership team across the organization. Know when, how, and the most effective ways to include executives for awareness and action. Operate efficiently in a fast paced environment, maintain composure, demonstrate leadership, and communicate in an outstanding manner. REQUIREMENTS * 8+ years account management, consultation, project management, escalation management and/or technical support experience. * Act autonomously to meet dynamic demands. * Complete with a sense of urgency, meeting requirements with minimal lead time. * Knowledge of the digital marketing space and ability to recognize and relate to our customer s specific use cases for applying our technology. * Demonstrate superior customer service, including the ability to communicate clearly, confidently, timely and respectfully with customers. * Advanced ability to write and speak to an executive audience. * Ability to apply Salesforce instance tools (i.e. Accounts, Opportunities, Cases, Reporting, Dashboards). * Solid experience of project management of business change is an advantage. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department DescriptionThe Data Cloud specialist team is an innovative group of architects and specialists at the heart of Salesforce’s newest innovation - Customer Data Cloud. We are a startup within an extensive organization focused on next-generation of technology at Salesforce. This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Analytics. This team is at the center of our GTM strategy connecting the dots between the Data Cloud Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for Data Cloud. It is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. Role DescriptionThe Data Cloud Technical Architect plays a pivotal role in developing innovative solutions for our customers across a variety of industries. You will work closely with Account Executives, Solutions Engineering and Architecture teams to provide domain expertise during the sales process. You will collaborate closely with the Partner Ecosystem to develop offerings, use cases and GTM strategy. You will also have a meaningful role in driving Product Roadmap forward and serve as a key advisor to Product organization sharing feedback from customers and innovative ideas. It is important to have a solid grasp of the Data, Public Cloud, Analytics & BI, CRM and AI (Generative and Predictive) landscape and the ability to effectively communicate our offerings to potential clients. Key ResponsibilitiesSolve Business Problems - Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions. Drive Innovation - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key stakeholders.. Connect the “Art of the Possible” - Assist Solutions Engineers with delivering software demonstrations, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce Data Cloud & Salesforce CRM & Tableau. Cross Platform Collaboration - You will use your understanding of multiple technology landscapes (AdTech, MarTech, CRM, Segmentation, Real-Time Decisioning, Personalization, Analytics, Artificial Intelligence, and Public Cloud) to develop solutions across Salesforce's technology stack. A Teaching Mentality - Strive to increase the impact of your knowledge by constantly seeking multipliers, such as developing enablement content, working with aligned teams on approaches, experimenting with products, and conducting internal workshops. Minimum RequirementsExperience in solutions engineering/solutions architecture/technical consulting, ideally in the SaaS space Strong verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization Understanding & ability to articulate the relationship between Data, Marketing, Advertising, and Customer relationship management Demonstrable ability to shift clients to alternative solutions when initial solutions are not a fit, with examples to support this. Demonstrable experience leading strategy and digital roadmap projects in a complex business and marketing environment Experience with Customer Data Platforms, Data Warehousing, Data Lakes, Public Cloud Technology, Business Intelligence and CRM tools Experience in programming languages such as Javascript, Python, and SQL or Salesforce App Development with LWCs, Apex, Flow etc Preferred RequirementsImplementation or Sales Experience in Salesforce Data Cloud Hands on Experience on Salesforce CRM technology like Sales Cloud, Service Cloud or any Industry Clouds Broad range of experience in large-scale database and data warehousing technology, ETL processes, analytics and cloud technologies, Data Engineering, Data Science Hands on Experience in AI/ML solutions like Sagemaker, Vertex, Databricks, Snowflake. Solid Understanding of Generative AI. Hands on Experience designing data solutions on cloud platforms like Amazon Web Services, Microsoft Azure or Google Cloud Platform. Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc. BENEFITS & PERKS Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $152,110 to $240,450.For Colorado-based roles, the base salary hiring range for this position is $138,320 to $218,610.For Washington-based roles, the base salary hiring range for this position is $138,320 to $240,450.For California-based roles, the base salary hiring range for this position is $152,110 to $240,450. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  3. Salesforce

    Principal Success Manager

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack (Salesforce Company) is on a mission to make your working life simpler, more pleasant and more productive. Culture is the north star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most dynamic people in the industry? If so, Slack just might be the place for you. Slack has a positive, diverse, and encouraging culture—we look for people who are curious, innovative, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. What We Do Our Customer Success team advises and guides a wide variety of customers, ensuring they launch Slack optimally, adopt it widely and continuously gain business value from our products and services. We serve as the trusted point of contact for Slack’s strategic key customers across the customer lifecycle. Part coach, project manager, consultant and product specialist, our Slack Success Managers work closely with customers to discover their business needs and challenges and then mentor them on the best ways to use Slack to solve them. What you will be doing Empathise with every aspect of the customer experience, putting customers’ needs first. Throughout the customer lifecycle, you will be responsible for accelerating adoption, maturity and growth across Slack’s largest customers whilst ensuring each customer realises business value. You will work closely with our enterprise customers to understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of customers. You will understand how they work, their business challenges and mentor customers on how to use Slack to communicate, collaborate and work more productively. Effectively prioritise your portfolio to deliver business outcomes, with an emphasis on both driving growth as well as securing retention. You will lead a cross-functional partnership across your named customer(s) and Slack and identify new ways our platform can differentiate them in the market. Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty. You will craft joint customer success plans that include agreed upon scope, goals, timelines, stakeholders, success metrics and build plans to overcome barriers to customer advocacy, expansion and/or retention. Facilitate workshops with customers on best known practices, including sponsorship, governance, operating model, adoption, internal Champions network, platform maturity, and adoption techniques. Facilitate Executive Business Reviews with economic decision makers and Slack executive sponsors, where we share back value realised, celebrate shared successes, and course correct where vital. Serve as a mentor and coach to others on the Customer Success Team. Contribute to the library of customer success assets (customer references, case studies) and thought leadership (methodology, point of view, white papers) What you should have You are passionate about the future of work, and positively impacting the working lives of people in large organisations This is a demanding role that requires strong leadership, committed priority management and high emotional intelligence. You are an excellent teammate who has a proven record of excelling in fast-paced environments and taking initiative! 8+ years relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred. Consider program management a strength and have experience using joint sponsorship to execute against deadlines within a sophisticated organisation You have a passion for building trust and communicating with a broad range of partners: C-Suite, senior executives, business owners, Slack administrators, developers, and day-to-day users of the software Proven ability to cultivate and own VP+ executive sponsor relationships Diplomacy, tact, and poise under pressure when working through customer issues. Experience in an enterprise solution sales environment and ability to partner with Account Executives in their development and closure of sales opportunities is preferred Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details:This Sr. Analyst will be joining our Quota and Capacity Planning team, where they will be supporting regional Sales and Strategy team through the company’s annual quota planning cycle and throughout the year as the organization changes. This position will require developing a deep and intimate understanding of the business and forging relationships with Sales Leaders, Strategy, and cross functional teams. Responsibilities: Develop and own concurrent data reporting projects and models to help drive insights for the regional strategy teams, based on an intimate knowledge of your support area Advise regional teams as to impact of go-to-market decisions on sales teams’ quotas during the company’s annual planning cycle Assist the Quota and Capacity Planning team in finding opportunities for increased optimization and efficiency in our existing processes and models Preferred Skills/Experience: 5+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights was in the DNA B.S. in a quantitative subject area (e.g. Statistics, Math, Finance, Engineering) Power user proficiency in Excel, ability to tell a story in PowerPoint and knowledge of Databases (experience in crafting and building sophisticated models a big plus) Proven core values based in collaboration, transparency, equality, and putting the customer first Experience with sales coverage models, quota setting methodologies, territory alignment Knowledge of Javascript and curiosity about developing further expertise with the language Proven analytical and problem solving skills, along with attention to detail Comfort to thrive in an environment where priorities change rapidly and require flawless pivoting to new projects, with many times unrealistic demands Strong communication (written and verbal), organizational skills Ability to succeed in a collaborative, start-up paced environment which may include extended time commitments during busy-season Exec leadership presentations and owning the meetings. Leading the quota setting process and supporting additional team members where needed The Quota & Capacity Planning team has to ensure the alignment of the Company's financial objectives and the capacity of sales organization to drive company financial goals. In addition QCP also provides ongoing quota insights and analytics. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce: Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies redefine the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob? Business Engagement Lead senior-level regional relationships with Operating Units (OUs) to positively impact their employees' performance, productivity, and connection Define real estate and workplace business strategies, and ensure alignment of the real estate portfolio and REWS services with OU and enterprise strategies Partner with OUs to understand their operational requirements as it relates to all areas of REWS, including workplace experience, workforce strategies, occupancy needs, space utilization levels, workplace strategies, facilities management, and critical environment requirements. Business Recommendations and Solutions Act as REWS primary point of contact with OU; consolidate inputs from multiple REWS functions to develop real estate and workplace solutions that align with OU priorities and strategies Integrate and share data analytics, reporting, thought leadership, industry standard methodologies and market insights to OUs to advise recommendations and decisioning Develop and present executive level REWS presentations, with input from required REWS teams Proactively engage with OU Leaders to review current and future office plan and attendance requirements; translate insights back to REWS teams Obtain approvals and key decisioning from OUs for REWS, inclusive of project and lease approvals and initiative decisions, in partnership with other REWS functions Salesforce and REWS Integration Integrate across REWS, Employee Success, BT, and other functions to provide comprehensive solutions to OUs for cross-functional initiatives (e.g., Workplace Experience) Provide clear communication to the REWS organization to ensure alignment for real estate and workplace strategies, recommendations, and delivery for OUs Provide management and oversight of REWS Business Partnering support team, as appropriate Desired Skills Proven experience engaging OUs and developing solutions in the context of the business Excellent verbal and written communication skills, including the ability to engage with executives Track record of leading cross-function and / or global teams Data analytics and financial foresight to analyze portfolios and develop business cases Proven knowledge of Workplace, Real Estate, Project Management and / or Facilities Management (preferred) Desired Behaviors Highly collaborative approach with clear and thoughtful communications and engagement Leadership presence that can connect across levels, OUs and functions; ability to influence Comfortable with ambiguity and able to lead through the unknown Proactive, not reactive, approach and mentality to customer relationships and a bias toward action Innovative thinker driven by curiosity and a desire to constantly learn Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $181,300 to $262,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Join us in working on a top company initiative expanding Salesforce into new markets. Our team, part of the Security Engineering organization, develops critical foundational security services to improve and preserve customer trust in Salesforce’s products. You will be building highly scalable and resilient Microservices that enable Salesforce’s ecosystem of products to be deployed onto multiple Cloud environments. At the forefront of this effort is our move to the Alibaba Cloud platform which will allow multi-national customers of Salesforce to effectively serve their customers in China. We are looking for an experienced Senior Software Engineer that can build intelligent solutions from the ground up. You will combine your experience along with ingenuity to provide multi-cloud experience to our customers. We use a variety of programming languages as well as cutting edge technologies towards the design, development and delivery of these services. Your Impact: Design and develop foundational security services running on containers (Docker, Kubernetes) deployed on public cloud platforms such as AWS, Alibaba, GCP, or Azure Deliver cloud infrastructure automation using tools such as Spinnaker, Terraform, and Helm charts Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance Collaborate with peers and mentor junior engineers Help improve team processes within an Agile and highly dynamic team environment Participate in the team’s on-call rotation to address complex problems and keep services operational and highly available Required Skills: Proficiency with at least one high level programming language such as Java, Golang, or Python Experience with public cloud services such as AWS, Alibaba, GCP, or Azure Development and operational experience with large scale, highly available distributed systems Experience with Docker and container management frameworks such as Kubernetes (EKS, GKE) Experience with CI/CD pipelines BS or higher degree in Computer Science or related technical degree 4+ years of software development experience Ability to quickly learn and deliver high quality code in a fast-paced and dynamic team environment Ability to work in a High Agency manner and make reasonable tradeoffs Experience with Scrum or other Agile development methodologies Strong communication skills Desired Skills: Prior experience with Cloud infrastructure automation tools such as Spinnaker, Terraform, Helm charts a strong plus Prior experience in Security Engineering such as PKI, Secrets Management, and IAM a plus Prior experience with HashiCorp Vault a plus Knowledge of relational databases such as MySQL, PostgreSQL as well as NoSQL databases such as DynamoDB Knowledge of networking technologies such as TCP/IP, DNS, and load balancers Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Position: New Markets Account Executive, Indonesia The New Markets Account Executive maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts. Responsibilities: Establish professional and deep relationships with key personnel in assigned customer accounts Leads account planning process that develops account strategy, financial targets and critical achievements Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce Engage with prospect organizations to position Salesforce solutions through strategic value based selling, case definition, return on investment analysis, references and analyst data. Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc. Generate short term results whilst maintaining a long term perspective to increase overall revenue generation. Accurate quarterly forecasting and revenue delivery. Requirements: 10+ years relevant experience of solution selling Successful history of net direct new business sales, with the ability to prove consistent delivery against targets Credibility at all levels, including CxO. CRM application sales, relevant enterprise experience preferred. Must speak highly fluent Bahasa Indonesia, fluent English is also required. About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas—a new technology model in cloud computing, a pay-as-you-go business model and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes World’s Most Innovative Company five years in a row and one of Fortune 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Account Executive - Enterprise - Indonesia Kami adalah Salesforce, Perusahaan Pelanggan, yang menginspirasi masa depan bisnis dengan AI + Data + CRM. Memimpin dengan nilai-nilai inti kami, kami membantu perusahaan di setiap industri untuk merintis jalan baru dan terhubung dengan pelanggan dengan cara yang benar-benar baru. Dan, kami memberdayakan Anda untuk menjadi Trailblazer juga - mendorong kinerja dan pertumbuhan karier Anda, memetakan jalur baru, dan meningkatkan keadaan dunia. Jika Anda percaya bahwa bisnis adalah platform terbesar untuk perubahan dan bahwa perusahaan-perusahaan dapat bekerja dengan baik dan melakukan hal yang baik - Anda telah datang ke tempat yang tepat. Enterprise Account Executive kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan c-suite di lingkungan mereka, dan secara alamiah membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka. Anda akan menggunakan keahlian Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong. Tanggung jawab: * Mengembangkan hubungan dengan pemangku kepentingan utama pelanggan dan mendorong kepuasan pelanggan di akun yang ditugaskan * Mengembangkan dan mendorong strategi jangka panjang secara keseluruhan untuk akun tersebut, selaras dengan tujuan bisnis pelanggan * Memimpin proses penjualan dari ujung ke ujung melalui keterlibatan sumber daya yang sesuai seperti Insinyur Penjualan, Layanan Profesional, Eksekutif, Mitra, dll. * Identifikasi dan penelitian wilayah, untuk memformalkan strategi wilayah pemasaran dan membuat daftar akun target yang memenuhi syarat dalam waktu 30 hari. * Membagikan proposisi nilai Salesforce untuk pelanggan yang sudah ada dan/atau pelanggan baru * Mendorong pertumbuhan dalam akun yang ditugaskan yang sudah ada Kualifikasi yang dibutuhkan: * Perencanaan dan Strategi Akun: Menetapkan rencana untuk mencapai tujuan penjualan dengan secara efektif mengidentifikasi dan memenuhi syarat peluang di pasar lokal Indonesia. * Penelitian dan Penemuan: Mengungkap proses prospek saat ini, tantangan bisnis, dan tujuan strategis berdasarkan kasus penggunaan pelanggan dan hipotesis nilai. * Penyelesaian: Mengidentifikasi proposisi nilai yang menarik yang memenuhi kebutuhan pelanggan dengan menunjukkan pemahaman tentang solusi teknologi. * Komunikasi Pelanggan: Berinteraksi dengan pelanggan dengan cara yang jelas, ringkas, dan tepat waktu menggunakan berbagai metode komunikasi (menulis, berbicara, presentasi) dan alat (papan tulis, Google Slide, Zoom). * Aplikasi Sumber Daya: Terus menerus bekerja untuk mencapai hasil dengan menggunakan seluruh kemampuan sumber daya dan alat yang tersedia. * Penjualan Tim: Menyelaraskan dengan kapasitas penuh tim akun dan mitra untuk mendukung kesepakatan dan kesuksesan pelanggan. * Bahasa: Fasih berbahasa Inggris dan Indonesia secara lisan dan tulisan. Kualifikasi yang Diutamakan: * Keterampilan interpersonal dan komunikasi yang sangat baik. * Pendidikan Metodologi Penjualan. * Kemampuan untuk mengembangkan kasus dan persyaratan layanan, sambil membuat dan memimpin aliansi strategis. Manfaat & Fasilitas Kunjungi situs tunjangan kami yang menjelaskan berbagai tunjangan kami, termasuk penggantian biaya kesehatan, cuti melahirkan, bantuan adopsi, tunjangan kesuburan, dan banyak lagi. Catatan: Dengan melamar ke lowongan Enterprise/ Account Executive Bernama, perekrut dan manajer perekrutan yang mendukung berbagai penawaran cloud dan vertikal di seluruh organisasi yang mempekerjakan Enterprise Account Executive akan meninjau resume Anda. Tujuan kami adalah agar Anda dapat melamar satu kali dan resume Anda ditinjau oleh beberapa tim perekrutan. Akomodasi Jika Anda memerlukan bantuan karena disabilitas saat melamar posisi terbuka, silakan kirimkan permintaan melalui Formulir Permintaan Akomodasi ini. Pernyataan Posting Di Salesforce, kami percaya bahwa bisnis yang kami jalankan adalah untuk memperbaiki keadaan dunia. Masing-masing dari kita memiliki tanggung jawab untuk mendorong Kesetaraan di komunitas dan tempat kerja kita. Kami berkomitmen untuk menciptakan tenaga kerja yang mencerminkan masyarakat melalui program dan inisiatif inklusif seperti gaji yang setara, kelompok sumber daya karyawan, tunjangan inklusif, dan banyak lagi. Pelajari lebih lanjut tentang Kesetaraan di Salesforce dan jelajahi manfaat kami. Salesforce adalah Pemberi Kerja dengan Kesempatan Kerja yang Setara dan Tindakan Afirmatif. Pelamar yang memenuhi syarat akan menerima pertimbangan untuk dipekerjakan tanpa memperhatikan ras, warna kulit, agama, jenis kelamin, orientasi seksual, persepsi atau identitas gender, asal kebangsaan, usia, status pernikahan, status veteran yang dilindungi, atau status disabilitas. Salesforce tidak menerima resume yang tidak diminta dari headhunter dan agensi. Salesforce tidak akan membayar agensi atau perusahaan pihak ketiga yang tidak memiliki perjanjian yang ditandatangani dengan Salesforce. *LI-MB #LI-JAK Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Team: Public Sector Role: Business Development Representative Location: Sydney, NSW, Australia Function: New Business Development Basis: Full Time Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing- that’s why at Salesforce Equality is one of our top values. We are looking for inquisitive individuals with a passion for sales and enabling the public sector, to join our Sales Development team. We know that great candidates don’t always apply to job ads if they don’t hit 100% of the criteria, and we don’t want to miss out on an opportunity to meet people, like you! Even if you don’t tick every box but you’re passionate and driven, we’d love to hear from you. Does this sound like you? As a Business Development Representative (BDR), you are often the first point of contact for prospective clients. Responsible for generating new business, sourcing, developing and qualifying opportunities through strategic, targeted outreach and working in partnership with our Sales and Marketing team. Our BDR team is the fuel to our revenue engine, and critical to our growth as an organisation. Curiosity will serve you well as you work with our partners to find the solution to fit our customer's individual needs in what is a complex, innovative environment. Sounds daunting, right? But don’t worry, we are invested in your success, and your future, and will enable you with the training and knowledge to be successful, under the guidance of our leaders, your peers and our extended teams. As this is a sales role, metrics of success are measured on a monthly quota of qualified sourced opportunities and team-closed business; being a self-starter and motivated by a goal will support your success. What you will be doing day to day: Commit to ongoing learning and development Contribute to a diverse and engaged team Work with partners across a breadth of government and public service sectors Qualifying leads, contacts and accounts to understand use case and opportunity Maintain active engagement with new and existing leads through creative follow-up Partner closely with Public Sector Account Executives to move qualified pipeline through the sales cycle Building a point of view on how to help qualify customers needs Speaking to value and return on investment vs. technical functionality Establishing credibility and trust with internal and external stakeholders Demonstrating adaptability and flexibility as part of an ever-growing sales organisation Achieve monthly quota related to opportunities generated What is in it for you? Salary Package: $75k+, Super and Bonus Health and well-being benefits including corporate health cover+ Wellness reimbursements Fertility preservation, IVF, Adoption support + Parental Leave Scheme Employee Stock Purchase Plan Paid Volunteer Days Foundational skill building with the Public Sector alongside sales and business training Investment in your professional and personal development for career progression Ongoing opportunities for growth and formal training, including an education allowance Hands-on expertise with leading Salesforce SaaS products to expand your technical prowess What we look for: A culture add to our dynamic, innovative team Engaging, clear communicators Growth mindset and willingness to learn A strong desire for high performance and self motivation A mentality of getting it done and putting in the work Ability to think on your feet and find solutions in-flight Experience prospecting and cold calling (highly regarded) Consistent achievement of target or critical metrics Interest in current affairs and Government impact “ At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information” Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. *Please note we are seeking spring 2024 or winter 2023 grads. Start date for this role is August 2024. About the Associate Product Manager Program Calling all Trailblazers to join the Salesforce Product Management team! Trailblazers drive innovation, disrupt industries, and shape the world around us. Whether it’s delivering awesome user experiences, accelerating productivity, or improving their business acumen, Trailblazers propel the future of technology. At Salesforce, nothing is more important than the success of our customers, and the Product organization has been focused on delivering customer success since Day 1. We deeply understand our customers and constantly seek their input on our products and gather their feedback to improve what we do. We rely on data, experimentation, and research to validate our assumptions and design the best product. We strategically align the company around the vision for market-leading products that our customers love. We partner with engineering, UX, data science, research, marketing, finance, and customer success allow us to rapidly deliver innovative products and next-generation technologies that change how our customers connect to their customers. Our B2B focus creates unique and exciting challenges for delivering the future of technology at scale, requiring us to package and design our products for adoption by thousands of top companies across the world. We do all of this while giving back to the communities where we work and live. With our 1-1-1 Model we give 1% of our time, 1% of our product, and 1% of our equity back into the community. We believe that business is the greatest platform for change and are working toward a more equal world. And with our partners, customers, and Trailhead learning platform we are creating millions of jobs and skilled workers around the world. As an APM, you can be part of shaping the future of technology with us. You will have the opportunity to join our product organization in an intensive 2 year rotational experience that allows you to develop your skills as a product manager and learn to PM the Salesforce way. During the 2 year program, you will gain hands-on experience managing products for several different teams, get direct exposure to senior executives and how our business is run, work with a formal mentor to help you build your career, participate in various trainings and events, and attend offsites. Responsibilities: Understand and analyze user needs. Analyze market trends, competitors, customer research, and product data to drive the overall success of the product. Help to define product vision and strategy. Partner with designers to create an intuitive and beautiful user experience. Work with engineers to build and launch new features. Help evangelize product vision through presentations to stakeholders. Experience/Skills Required: Bachelor's or Master's Engineering, Computer Science, or a related field. Previous industry internship in product management. Experience/Skills Desired: Proven ability to deliver on commitments. Ability to be a self-starter, thrive under pressure, and manage multiple projects simultaneously. Excellent analytical, problem-solving, organizational, presentation, interpersonal, written and verbal communication skills. Deep interest in creating and analyzing products. Product management or design experience with a focus on software products and technologies. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $138,000 to $144,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Customer Experience Platform Agent At Slack, we consider Customer Experience essential to our success. We have a healthy roster of high-profile companies that rely on Slack for their day-to-day communication, and we want to provide them with the best service possible. Our Customer Experience team's top priority is to make our customers successful and ensure that their experience using Slack is a pleasant and productive one. This is a role that requires a broad skill set to be successful. Not only will you be directly responsible for keeping Slack's customers happy, productive, and ensuring they have the best possible experience, but you will also spend time working with the product development team to share customer feedback and insights and to test new features before release to help us build the most compelling product for our customers. What you’ll be doing: Effectively resolve enquiries from our Japanese customers in a considerate, accurate, and timely manner. Compose thoughtful, personalized responses for a variety of customer requests. Triage incoming requests and spot trends in customer issues to flag for the wider team. Identify, reproduce, and document bugs for our engineering teams. Collaborate with the product development and QA teams to test new features and bug fixes and surfacing meaningful customer feedback. Make active contributions to help achieve team goals and successes. Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation. What you should have: You care deeply and genuinely about customer support and about the role it plays in making a customer-centric team successful. You have previously worked with customer support for a web-based software. You know that every bit of work you do makes a real difference in making our customers happy. You have strong knowledge on API, OAuth, Single Sign On, software development life cycle, and/or network. You are fluent in speaking, reading, and writing in Japanese. You are comfortable reading and writing in English, speaking would be a plus. Business level Korean would be highly preferred. You possess strong, confident, and exacting communication skills, particularly in writing. You know popular programming languages, e.g. Java, JavaScript, Python, or other scripting languages. You exhibit diplomacy, tact, and poise under pressure when working through customer issues. You are a phenomenal team player and willing to put others first. You have a university degree or equivalent professional experience. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Customer Experience Platform Agent At Slack, we consider Customer Experience essential to our success. We have a healthy roster of high-profile companies that rely on Slack for their day-to-day communication, and we want to provide them with the best service possible. Our Customer Experience team's top priority is to make our customers successful and ensure that their experience using Slack is a pleasant and productive one. This is a role that requires a broad skill set to be successful. Not only will you be directly responsible for keeping Slack's customers happy, productive, and ensuring they have the best possible experience, but you will also spend time working with the product development team to share customer feedback and insights and to test new features before release to help us build the most compelling product for our customers. What you’ll be doing: Effectively resolve enquiries from our Japanese customers in a considerate, accurate, and timely manner. Compose thoughtful, personalized responses for a variety of customer requests. Triage incoming requests and spot trends in customer issues to flag for the wider team. Identify, reproduce, and document bugs for our engineering teams. Collaborate with the product development and QA teams to test new features and bug fixes and surfacing meaningful customer feedback. Make active contributions to help achieve team goals and successes. Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation. What you should have: You care deeply and genuinely about customer support and about the role it plays in making a customer-centric team successful. You have previously worked with customer support for a web-based software. You know that every bit of work you do makes a real difference in making our customers happy. You have strong knowledge on API, OAuth, Single Sign On, software development life cycle, and/or network. You are fluent in speaking, reading, and writing in Japanese. You are comfortable reading and writing in English, speaking would be a plus. Business level Korean would be highly preferred. You possess strong, confident, and exacting communication skills, particularly in writing. You know popular programming languages, e.g. Java, JavaScript, Python, or other scripting languages. You exhibit diplomacy, tact, and poise under pressure when working through customer issues. You are a phenomenal team player and willing to put others first. You have a university degree or equivalent professional experience. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. エンゲージメントマネージャーは、最も戦略的に対応すべき顧客の大規模な変革プロジェクトをあるべき姿に形作り、自らそのプロジェクトの実行をリードすることにより、顧客を成功に導くための重要な役割を果たします。 エンゲージメントマネージャーは、主に金融業界におけるSalesforceの顧客への信頼できるアドバイザーとしての役割を果たし、セールスおよびプロフェッショナルサービスチームにガイダンスを提供し、各顧客プロジェクト全体で相乗効果を確保し、最高レベルの顧客満足度を保証します。 エンゲージメントマネージャーは、アカウントパートナー(サービスセールス担当者)と連携して、受注前および受注後の活動を主導し、製品ポートフォリオ全体のデリバリーエキスパートとして機能し、組織全体の他の専門領域メンバと協力して包括的な実装提案を作成し、明確に説明します。 エンゲージメントマネージャーは、エグゼクティブとの関係を維持し、これらの有償での実装作業におけるエスカレーションポイントとして機能し、関係者間の緊密な連携を確保し、プロアクティブかつ規範的なアドバイスを提供して、素晴らしい顧客成功をもたらします。 Responsibilities: 主にテクニカルアーキテクチャ領域に関して、顧客固有の実装提案、SOW、人員配置計画の策定を主導し、組織全体の他の専門領域メンバと協力して、受け入れ可能な提案について合意形成を図ります。 アカウントおよびサービスセールスチームと緊密に連携して、スコーピング、ソリューション作成、ハイレベルテクニカルアーキテクチャ検討、SOW作成、プロジェクト人員配置などのプリセールス活動に責任を持ちます。 プロフェッショナルサービスチームに、提案されたソリューションとテクニカルアーキテクチャおよび顧客ニーズに関係する専門家としての知見を提供し、プロジェクトを確実に成功させます。 カスタマーサクセスに適切かつ必要な場合は、エンゲージメントのライフサイクル全体にわたってプロジェクトチームを直接監視し、顧客チームとSalesforceデリバリチームの両方のエスカレーションポイントとして機能します。 新しい潜在顧客のリファレンスになってくれそうな顧客が大満足する形で終われるエンゲージメントを確実に実施します 複数の戦略的顧客を同時にマネジメントします。 重要なエスカレーションやリスクのあるアカウントに対して、将来を見越したリスクの軽減やマネジメントをします。社内外のリーダーや幹部と効果的、且つ適切にコミュニケーションします。 Your Impact, as Engagement Manager, you: 幅広い専門知識または独自の知識を持ち、スキルを活用して会社の目標達成とコアバリューの適用に貢献し、創造的かつ効果的な方法で目標を達成します。 Salesforce製品の専門的な知識とSalesfroceを中心としてシステム全体のテクニカルアーキテクチャ設計を自身で実行できるスキルをもち、お客様やパートナー様と共にニーズに最適なソリューションとアーキテクチャを提供します。 プロジェクトにおいて、専門性を発揮してテクニカルアーキテクチャの方向性を決定づけ、テクニカルリードとして開発を牽引し、高い品質の成果物を提供することに責任を持ちます。 結果を得るための方法、手法、および評価基準を自分自身で判断します。 グループ間の調整を伴うことが多い重要な問題に関連するコンタクトポイントとしての役割を担います。 新規または特別な課題における手法と手順を自分自身で決定します。 その他の活動を監督することがあります。 Preferred Qualifications & Skills: 6年以上のコンサルティングサービスのデリバリー経験(チームのリーダーシップやプロフェッショナルサービスのセールスへの積極的な関与も含む) 3年以上のプリセールス、及び大規模で複雑な実装プロジェクトの方向付けとスコーピングの経験 3年以上のエンタープライズレベルのプロジェクトまたはプログラムマネージメントの経験 アーキテクトとしてシステム全体のアーキテクチャ設計をリードした経験 システムインテグレーション、シングルサインオン、大量データ処理、モバイル開発、アジャイル開発プロセス、DevOps等の専門的な知識 実務経験に裏付けられた技術および/または機能に関する適性、ならびにアーキテクトまたは専門領域メンバと連携してプリセールス活動に従事する能力 金融業界でのビジネスもしくはシステム開発プロジェクトに関与した経験 非常に優れた文書と口頭でのコミュニケーションスキル、エグゼクティブレベルとの対面、顧客アドバイザリーの役割での実務経験 学位または同等の関連職務経験尚可 グループメンバに影響を与え、ソリューション作成を促進し、実装方法論、ロードマップ作成、エンタープライズ・トランスフォーメーション戦略、エグゼクティブレベルの要件ヒアリングセッションなどの議論を主導する実務経験に裏付けられた能力 優れた分析力と問題解決能力 Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Position Overview We are seeking a highly creative and strategic Social Media and Content lead to join our team. The ideal candidate is passionate about crafting engaging content for campaigns, as well as, organic social, staying ahead of social media trends, and driving brand awareness through innovative strategies. In this role, you will be responsible for developing and executing comprehensive social media and content plans, managing various social media platforms, creating captivating campaign content, and analyzing performance metrics to optimize our online presence. You will also be responsible for building out key content assets to support campaigns. This role also includes campaign content creation and review that includes localization HQ produced assets, as well as building out new Asia Pacific content in the region. Key Responsibilities: Content Strategy and Planning: Develop and implement a comprehensive content strategy aligned with the region’s social media and campaign goals, target audience, and brand identity. Build a content calendar that outlines a consistent posting schedule across multiple social media platforms. Social Media Management: Lead and monitor all company social media accounts, including but not limited to Instagram, LinkedIn, and other emerging platforms. Generate, edit, publish, and share engaging content (e.g., text, images, videos) that resonates with the target audience. Audience Engagement: Develop and implement strategies to grow Salesforce's social media following and enhance user engagement. Supporting social media activations at strategic events such as Dreamforce and World Tour. Campaign Content Creation: Collaborate with internal teams to ensure campaign content aligns with broader marketing objectives and messaging. Produce high-quality, original, and visually appealing content (including graphics, videos, and written pieces) that aligns with brand messaging and resonates with the target audience. Review of HQ produced content with an APAC lens and SEO application for recommendations of best assets to be localized and leveraged in region Collaborate with internal teams, creative professionals, and external partners to build compelling content. Analytics and Reporting: Monitor social media metrics, and campaign assets performance using analytics tools to track key performance indicators (KPIs) such as reach, engagement, conversation rates and Content Performance Scores. Analyze data to derive insights, identify trends, and make informed adjustments to the content strategy as needed. Teamwork: Work closely with regional, global marketing, design, and other cross-functional teams to ensure content aligns with overall marketing campaigns and messaging. Provide input into broader marketing strategies based on social media insights. Agency Management: Collaborate closely with agencies to align their efforts with the company's strategic objectives, ensuring that campaigns are executed optimally and in line with brand guidelines. Facilitate regular meetings, performance reviews, and feedback sessions with agencies to ensure clear communication, mutual understanding of goals, and continuous improvement. Trend Awareness: Stay up-to-date with the latest trends, technologies, and best practices in social media, content marketing, and digital communications. Continuously seek opportunities to innovate and improve online presence. Desired Experience Proven experience as a Social Media Manager, Content Strategist, or similar role. Proficiency in using social media management tools, analytics platforms, and content creation software. Strong understanding of various social media platforms, their respective audiences, and best practices for engagement. Excellent written and verbal communication skills, with a keen eye for detail and creative flair. Ability to think strategically and develop content that aligns with business goals. Analytical mindset with the ability to interpret data and make data-driven decisions. Familiarity with SEO principles and how they apply to content creation. Outstanding organisational and multitasking abilities. Portfolio showcasing previous successful social media campaigns and content projects is a plus. Join our team and help us craft a vibrant online presence that resonates with our audience, drives engagement, and boosts brand visibility. If you are a strategic problem solver with a passion for crafting compelling content, including campaign content, we'd love to hear from you! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Are you excited about the opportunity to influence the software industry by being involved with visionary technologies? Do you want to work on consumer-facing, but enterprise-grade services? Do you like a start-up-style delivery, with the vastly powerful Customer Success Platform? If your answer is yes to any of these questions, this is your opportunity to join a dynamic Technology team at salesforce.com, the market leader in cloud computing. Top technologists across the world the world” mentality; the opportunity to excel in a fast-paced, performance-based environment and the chance to be surrounded by peers and leaders that inspire, motivate and innovate.Responsibilities:● Create end-to-end, cross-cloud-impact Webdriver) with complex orgs ● Execute Testing with complex org setup, varied data shapes ● Create tools and utilities to increase the efficiency and effectiveness of testing efforts ● Master the Salesforce development process, culture and code base, in order to improve it. ● Master clouds requirements (e.g. underlying tech-stack, business usage, implementation) ● Monitor product and/or feature-level quality health metrics (testability, test health, test coverage, etc) ● Troubleshoot production issuesRequirements: ● At least (5) years of software engineering, quality assurance/engineering, usability, or business analysis experience ● Strong quality mindset, exploratory testing skills and ability to visualize a feature end-to-end and understand the functional requirements of multiple components in detail.● Experience in designing and automating E2E integration test scenarios for different Microservices and REST APIs using tools like RestAssured, Postman, SpringBoot etc. ● Proficient in designing and automating E2E UI test scenarios to execute in parallel, distributed test environments using tools like Selenium, Appium, Junit, SauceLabs, Applitools etc. ● Working knowledge with AWS or cloud-native applications, DevOps, Dockers\Containers, Continuous Testing, Continuous Integration and Continuous Delivery. ● Proficient in Java or a similar language ● Understanding of Object Oriented Programming ● Familiar with industry quality & usability practices ● Proficient in writing functional automation (UI/API) ● Self-motivator, who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills. ● Effectively communicate technical information in a clear and concise manner ability to coordinate cross-team efforts ● Experience with agile development methodology ● Experience with developer tools like git, Maven and Eclipse\Intellij IDE ● Good understanding of relational databases and SQL ● Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related technical discipline. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Director, Sales Strategy Sales Strategy drives the vision and strategy for making the targets for every Sales leader and AE within their specific vertical. The Director of Sales Strategy is the leader who drives the success and efficiency in Sales Strategy. The right candidate will be a ‘Trusted Advisor’ to Leadership and Sales. Sales Strategy focuses on strategic planning, sales coverage, sales analytics and focuses on developing quick plans to address areas of weakness. You will be encouraged to partner with many cross-functional teams such as finance, operations and marketing, etc. There is a need for deep analysis and executive communications. The goals are focused on analysis, sales optimization and business operational support. This is a successful team and encouraged to change directions on priorities quickly. You are encouraged to think strategically, arrive at a focused execution plan, and be responsible for the plan to fruition. The individual in this role will be directly influencing continued growth and success of a Distribution business under the North America organization. You will be encouraged to lead material development for sales EVPs and SVPs as well as work in the background doing root cause analysis on problem areas. Example of projects can range from the very strategic to the very operational and focus on some of the many areas such as Go-To-Market planning, Salesforce product playbook, territory alignment, data quality and clean up, business planning, market segmentation, sales pipeline analysis, & regular forecast & performance review. The successful candidate will have a steadfast curiosity, and a passion for creating innovative analysis and operational flexibility to identify / lead a successful team. Ideally, this person will have worked in a diverse role such as credible management consulting, Sales operations, Financial Management roles and will feel comfortable interacting with executive leaders on a regular basis. You must be a great teammate, strong people leader, passionate about making a difference, have a startup mentality, willing to handle multiple priorities and able to deal with ambiguity efficiently. Responsibilities: * Partner with sales leaders to design go-to-market strategy, prioritize, assign performance targets and more * Develop an effective plan to achieve Sales targets at all levels of sales leadership * Track key metrics such as pipeline, ACV, contract and product based analytic, top account and product performance * Uncover additional potential to sell and increase added ACV opportunities: White space analysis, Propensity to buy, Sales coverage by region Segment, territory strategy, etc. * Create executive presentations for Salesforce C-level audience * Run and coordinate weekly sales forecast * Construct and automate dashboards for key performance metrics * Build sales tools, such as propensity to buy analysis * Perform ad hoc analysis across multiple data sets, including Salesforce, product databases, & more * Assist in developing and delivering presentations for leadership including board and QBR meetings Desired Skills/Experience: * 7+ years of work experience with deep management consulting and/or Sales strategy & operations background * Strategic, Quantitative and Operational approach with strong strategy consulting background * Shown ability to lead large teams and sophisticated cross functional projects * resources) * Assess sophisticated financial and operational initiatives regarding the health of the business and interpret key performance metrics * Lead, develop and implement operational guidelines for personnel * Craft plans to address pronounced weaknesses or areas of opportunity * Present recommendations to executive management team for strategic resolution making and investment * Drive the development of the GTM strategy, including evaluation of new geographies and market segments * Develop a strategic and effective plan to achieve Sales targets at all levels of sales * Track key metrics such as pipeline, ACV, contract and product based investigation, top account and product performance Minimum Requirements * Bachelor’s degree or equivalent work experience * 7+ years of work experience, with significant experience in sales operations, FP&A, management consulting, high level organizational administration or equivalent experience in a fast growing industry Preferred Requirements * Strong in problem-solving and presentation skills * Exposure to, and/or high degree of comfort with, databases such as Business Objects * Experience with complex resource initiatives desirable * Ability to conduct sophisticated and creative assessment, yet translate those results to easily digestible messages, communications, and presentations * Flexibility and ability to adjust on the fly to new demands * Very strong executive presentation and engagement skills * Self-motivated with a highly collaborative style and strong influence skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $190,800 to $276,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  4. Salesforce

    Chief of Staff

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, the Professional Services team empowers organizations in every industry to blaze new trails and connect with customers in a whole new way. Our unmatched expertise is critical to the delivery of innovative business solutions that push the boundaries and unlock the full potential of Salesforce. We believe our customers' success is OUR success! Job Description: We seek a highly motivated and experienced Senior Director to serve as Chief of Staff to our Executive Vice President (EVP) for Global Professional Services. This role is a force multiplier for the EVP’s strengths and priorities. They provide the EVP with the leverage and scale that enables them to best prioritize their time and focus on the strategic priorities of the business. They support decision-making and translate the organization’s strategy into execution by aligning people, operating cadences, technology, and data. An ideal candidate brings deep management consulting experience that showcases strategy development, business operations, transformation, project management, and change leadership. They have a background in management consulting and a high tolerance for ambiguity, complexity, and changing priorities. They demonstrate a sense of urgency, good judgment, prioritizing for results, and the ability to lead through influence. Responsibilities: 1) Strategic Support Be a trusted partner to the EVP and their Senior Leadership Team (SLT), providing insights, analysis, and recommendations pertaining to strategic, operational, and confidential matters Partner with EVP and their Chief Operating Officer (COO) to identify, manage, and drive top priorities and strategic goals for the business - Lead the team's V2MOM creation and management - collaborating with the COO and method owners on breakthroughs, quarterly reviews, metrics updates, and status reporting - and addressing risks, issues, and roadblocks as needed 2) Customer & Executive Engagement Ensure planning and execution of customer engagement efforts, including customer meetings and industry events, to increase value for Salesforce and its customers Manage preparations for customer meetings by collaborating with Account Teams to define objectives, craft account briefings, and develop of pre-meeting materials (e.g., agendas, business reviews, points of view, etc.) Align strategic goals with outputs of enabling functions, such as Communications, Marketing, and Employee Success, for events like Dreamforce, Company Kickoff (CKO) and functional all-hands meetings. Serve as a liaison across the organization, fostering relationships with other Salesforce teams to align priorities and advance key initiatives - acting as a proxy for the EVP when appropriate 3) Operational Support Partner with the EVP, SLT, and other team members to improve leadership alignment, increase operational efficiency, and accelerate the business through enhancements to operational rhythms, processes, systems, and tools Coordinate with COO and Communications Lead to organize and facilitate weekly, monthly, and quarterly leadership meeting agendas, content, and communications (e.g., for SLT meetings, extended leadership team meetings, quarterly off-sites, etc.) Support the execution of regular and ad hoc senior executive presentations and reporting (e.g., APM reviews, method reviews, etc.) in close collaboration with the COO, Strategy & Ops team, Finance Business Partner, and other colleagues Collaborate with the Executive Assistant to optimize the EVP’s calendar, extend their capacity, and ensure readiness for all internal and external engagements - coordinate closely on priorities, scheduling, logistics, and more Supervise multiple projects concurrently and periodically contribute as an individual contributor, particularly for Dreamforce and CKO attendance management 4) Special Projects Find opportunities or gaps in the business, propose and lead special projects as needed, and organize thorough examinations of key topics and priorities Experience / Skills Required: Over 10+ years of cumulative experience across management consulting, strategy and operations, chief of staff roles, or related fields Possesses extensive knowledge and experience in across strategy development, business operations, transformation, project management, and change leadership Proficiency in crafting and delivering executive-level presentations that are not only compelling but also easily digestible, facilitating well-informed decision-making among senior leaders Thrives in a cross-functional, matrixed environment, consistently demonstrating a highly collaborative, team-oriented approach to solving sophisticated problems Able to navigate and excel in a fluid and fast-paced environment to ensure initiatives make progress and achieve their goals Demonstrated adaptability and flexibility, capable of adjusting quickly to new demands and maintaining composure under pressure Exceptional organizational abilities, including the capacity to coordinate the activities of senior leaders effectively, fostering alignment, and driving goal attainment Experience presenting to and collaborating with senior executives, facilitating productive discussions and decision-making processes Proficiency handling tasks at the strategic and tactical levels, with a commitment to directly execute efficient and effective task completion when needed Experience / Skills Desired: Enterprise software / Software-as-a-Service (SaaS) experience Experience with professional services (as a business) and exposure to other business functions (e.g., Marketing, Sales, Customer Success, Alliances & Channels, etc.) Salesforce Ranger, Salesforce Credentials, and/or certifications in relevant methodologies based on the role's responsibilities Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $206,100 to $314,300. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Prime Named Account Executive (MuleSoft, a Salesforce Company) About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row. Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. About Team As a top growing cloud in Salesforce, our team is dedicated to driving sales of MuleSoft integration, API management and automatio solutions to unlock data, streamline workflows and automate processes for our customers.We're a tight-knit group comprising junior to senior Account Executives, well supported by Soultion Engineers, Sales Development Representatives, Business Value Selling, and other cross functional SMEs to help our customers solve their business challenges.Our team thrives on open communication, agility, and constant learning. We celebrate wins together and view challenges as collective learning opportunitiesWe're committed to the continuous growth of every team member. From internal training sessions on MuleSoft capabilities to industry conferences, we ensure everyone is equipped to excel.While the pace can be intense and targets ambitious, the rewards, both in terms of compensation and career growth, are substantial. We take pride in having one of the highest retention rates in the industry.If you're looking to be a part of a driven, supportive, and forward-thinking team, and you're passionate about shaping the future of integration solutions with MuleSoft, we'd love to hear from you. About Role As an Account Executive for MuleSoft at Salesforce, you will play a pivotal role in driving our mission to empower companies to connect their applications, data, and devices. Your contributions will directly impact our goal to provide powerful and flexible integration solutions to organizations worldwide. You will be instrumental in expanding our market presence, increasing our customer base, and ensuring that our clients achieve digital transformation success with MuleSoft's technology. Your work will not only drive revenue growth but also support Salesforce's commitment to helping companies create connected experiences for their customers. In this role, you will be a key advocate for MuleSoft's integration solutions within Salesforce, fostering relationships with customers and internal stakeholders, and demonstrating the value that our offerings bring to businesses across industries. Your success will contribute to Salesforce's broader objective of enabling companies to harness the full potential of their data and transform their business processes through technology. Develop strong relationships with key stakeholders to increase revenue spend with new and existing customers, representing a specific ‘Prime” product(s) Key Responsibilities Sales & Revenue Growth: Identify and target potential business opportunities within assigned territories. Achieve or exceed monthly and annual sales quotas. Customer Relationship Management: Develop and maintain strong relationships with key decision-makers within customer organizations. Understand customer needs and tailor solutions accordingly. Manage the end-to-end sales process including lead generation, prospecting, pitching, and closing deals. Solution Presentation: Conduct product demonstrations and presentations tailored to the client's requirements. Collaborate with Sales Engineers to ensure technical queries and concerns are addressed during the sales process. Market Knowledge: Stay informed about market trends, competitor offerings, and customer feedback. Attend industry events, trade shows, and conferences to network and gather insights. Collaboration: Work closely with other Salesforce teams, such as marketing, customer success, and technical support, to ensure customer satisfaction and identify upsell opportunities. Collaborate with the Sales Development Representatives (SDRs) to qualify leads and set up meetings. Contract Negotiation: Lead negotiations, ensure contractual terms are favorable, and close deals in a manner that satisfies both the client and Salesforce. Ensure proper documentation and onboarding of new clients. Reporting & Forecasting: Regularly update Salesforce CRM with account information, sales activity, and pipeline status. Provide accurate sales forecasts to management, detailing potential opportunities and challenges. Continuous Learning & Development: Stay updated with MuleSoft's evolving product offerings, features, and integration capabilities. Participate in training sessions, workshops, and webinars to further develop sales and product knowledge. Feedback & Product Collaboration: Share customer feedback with product and development teams to aid in product improvement and innovation. Collaborate with the product team to ensure that the MuleSoft platform meets the needs of various industries and customers. Post-sale Engagement: Ensure successful onboarding and implementation of MuleSoft solutions for clients. Work with the customer success team to address any concerns and ensure client satisfaction. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Position MuleSoft as the lynchpin in development and execution of overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Lead account planning at assigned accounts, motivate with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment Build PPOV (Provocative Point of View) for existing and/or new customers Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts Preferred Qualifications Proven track record of successfully selling software or technology solutions, ideally in the integration, middleware, or enterprise software space. Experience in selling to both technical and executive audiences. Prior experience with Salesforce or MuleSoft products is advantageous. Industry Knowledge:Familiarity with integration software, API management, and enterprise IT architecture. Understanding of the broader integration challenges faced by enterprises. Technical Proficiency:Basic understanding of API-led connectivity, cloud computing, and SaaS. Experience using CRM software, preferably Salesforce. Soft Skills:Exceptional communication and presentation skills. Strong negotiation skills with an ability to close deals effectively. Collaborative mindset and the ability to work well in team environments. High degree of emotional intelligence and an ability to build strong relationships. Personal Attributes:Goal-oriented and driven, with a consistent record of overachieving sales targets. Resilient and adaptable in the face of challenges. Networking:Established network within the industry or the ability to quickly build a relevant network. Experience attending and presenting at industry conferences or events. Continuous Learning:Willingness to constantly learn about evolving products and industry trends. Previous certifications related to MuleSoft, Salesforce, or other relevant platforms can be an added advantage. Key Functional Competencies Communication Methods Objection Handling Industry Foundations Value Discovery Account Team Alignment Cross Group Alignment Executive Alignment PoV Development Forecasting Territory Planning Our investment in you World class enablement and on-demand training - check out Trailhead.com for a sneak peek! Sandler Sales Training Week-long product bootcamp Fast Ramp mentorship program Weekly 1:1 coaching with your leadership Clear path to promotion with accelerated leadership development programs Exposure to executive thought leaders with a passion for living our values Volunteer Opportunities: Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list. Values create value. We have a public-facing website that explains our various benefits for: Health Benefits Financial Benefits and perks Time off & leave policies Parental benefits Perks and discounts Visit https://www.getsalesforcebenefits.com/en for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, encouraging the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Role Description We are seeking an Industry Content Strategy Manager / Sr. Manager, Life Sciences with the ambition, experience, and passion to be a member of the COO team. As the Industry Content Strategy Manager / Sr. Manager, Life Sciences, you will be managing the coordination and development of Industry product source content as part of the Industries Content Factory. You will supply to the product content portfolio and implement the content strategy and enablement for Life Sciences as part of the overall Healthcare and Life Sciences Industry. Within the industry value chain, you will help drive the content standards and approach, ensuring alignment to the standard bill of materials and process. The Strategy lead will support Salesforce Industries for covering the product & market strategy aligned with one of the 12+ verticals at Salesforce Industries working in close collaboration with Industry GMs and product leadership. The individual will be responsible for leading internal strategy projects to enable executive decision making around new & emerging product and market segments. And, regularly update the senior leadership on key developments and trends in the industry and its implications for our business. The role will also include defining and rolling out the industry value proposition and market POVs for key solution areas. The individual will also be responsible for maintaining the Industry Blueprints covering the entire value chain and key capability areas in each vertical. We pride ourselves on developing a well-rounded market perspective to build and offer the most relevant and impactful Industry products. We adopt the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower the individuals, the product, the company, and the customers they serve to thrive. Your Impact This individual will work with Salesforce Industries and Field Sales teams, Account Executives, Industry Product, Industry Marketing, Industry Cloud solutions teams, Solution Engineers and partners to visualize, incubate, apply, and scale the full go to market lifecycle with solutions that bring the future here today. Specific responsibilities are passionate about driving and accelerating our Investment Plan, and include: As a product partner strategy lead, your job responsibilities will include: Build - help create customized sales engagement processes and assets within the GTM framework based on identified solutions and industry plays Incubate - take solutions and plays to the field, leading customer engagements and involving the account team to validate the solutions and drive deal and customer success Enable - build positive relationships with key partners (Sales and Solution Engineering), increase awareness and adoption of our Industry Solutions, increase trust and rapport, advise on all GTM activities Scale - create strategies for Industry solutions to be run at scale, including how the assets are accessible and consumable, how the Industry Advisor team supports field-led engagements Innovate - lead with innovative ideas on key industry themes, hotspots, blindspots, driven positioning, and overall industry thought leadership around Industry Partner - work closely with our Industry Products, Marketing and Advisory teams to identify the right solutions and plays on which to build and engage key ISVs and Ecosystem partners. Network with and enable our top system integrators and ISV partners get embedded in a reference architecture of a key solution offering so that they take us to market as a default in their relevant practices Develop - with each partner “investment”, this leader must develop a multi-year business plan, outlining joint product and GTM investments, joint business targets and a governance framework to complete Activate - a key element of this role is to “activate” the Salesforce ecosystem around each of these investments, and in the execution phase, work with the Field (Alliances, Sales and CSG) in order to make these partnerships a success in the market Lead - programs and Enablement (internal and partners) and customer workshops targeting business challenges, the remedies and the measurement of success Drive - strategic programs to promote, elevate and scale our assets and solutions both internally and with customers and partners Collaborate - with product management and Industry Marketing teams to deliver industry-specific capabilities in future product roadmaps and drive the Industry product vision into the market Engage - with top customers and prospects to provide direct deal support, industry expertise and strategy in key sales opportunities globally – via SICs, deep st Required Qualifications: MBA from a well regarded university 8-12 years of relevant work experience in business consulting/advisory profile or an internal strategy role with a reputed firm Strong business research and analytical skills Good understanding of the business technology and CRM space Financial analysis and modeling capabilities Storyboarding / Powerpoint Excellent organizational, written, communication, and presentation skills to present to cross-functional and senior leadership teams Collaborative mentality with the ability to work optimally in cross-functional teams Adaptability to change in fast-paced and high-pressure environments Strong experience in an Life Sciences vertical is an added advantage Other Key Competencies: Strong business and technology savvy Past experience working with leadership and matrixed teams Excellent communicator in written and verbal form Proficiency in Google Suite applications, including Google slides, Google sheets and documents Strong ability to translate data and trends into strategies and messaging to drive decisions Proven understanding of financial statements & terms, their implications, comparative financial analysis Great teammate with strong interpersonal skills Benefits & Perks Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive leaders with vision and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Account Executive Location: Dublin, IrelandFounded in 1999, Salesforce is the global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way. Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more. At Salesforce, we harness new technologies that can entirely transform our companies, our careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, Salesforce is helping to create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. Be successful together:Ireland has been part of the Salesforce story from the very start – we opened our Dublin hub in 2000, just one year after we were founded in San Francisco. Now we’re thrilled to celebrate another exciting time for Dublin - with plans for a new campus right in the city, the creation of 1,500 jobs over the next five years and an incredible $1 million USD grant to Educate Together, the educational charity that runs equality-based schools in Ireland. Great Place to Work named Salesforce #5 Best Workplace in Ireland – our fifth consecutive year on the list. And again, we have been recognised as one of Ireland’s Best Workplaces for Women for the second year in a row. Latest figures compiled by IDC indicate that the Salesforce Economy is expected to generate more than $65 billion of net new business revenues by 2022. It’s also expected to create 329K direct and indirect jobs in the UK over the same timeframe. Diversity & Inclusion: Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community. Learn more about our commitment to Equality how we are working to create a diverse workplace that reflects society: Salesforce/Equality. Job Details Our Scale Up team sells into sub-verticals of the SMB sector in the UK including the likes of financial services, business services, media, retail, manufacturing and high tech. Role Description/Impact We are currently looking for a curious and driven Scale Up Account Executive to align with our UK SMB Customers. You will have knowledge of technology and solid business-to-business sales and account management experience. Your Impact Salesforce offers a collaborative, innovative environment where you will be empowered to sell business applications solutions and be set up for success. You will work closely with current and prospective customers as a trusted digital advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Platform to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You’ll be working with a range of stakeholders in your business, you’ll be expected to forecast, negotiate and close deals. Your Qualifications 2-5 years of sales/prospecting experience, preferably at a technology company, with a track record of top performance. F2F sales experience and strong presentation skills. Ability to work with an extended team to understand complex customer requirements and craft custom solutions. And if you don’t tick every box, don’t worry, we’ve got the world’s best training and enablement resource in Trailhead (a Salesforce product). Across all sales teams, we are looking for the following attributes:Consultative selling experience Solution Selling Ability Prospecting Skills Strong Discovery Skills Can articulate ROI Objection Handling Skills Coachable Strong business acumen Planning and Closing Skills Strong Communication Skills Executive presence Can collaborate and influence in a “win as a team” environment Resourceful Has a drive for results Is a trusted advisor to customers and colleagues Has a competitive Spirit EngagementOur Benefits. Get taken care of. When you join Salesforce, you join a global family and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts. Receive exceptional care. Essential benefits to cover your fundamental needs. Access to expert medical advice. A second opinion program. Health advocacy, chronic condition, and travel coverage programs. Trek toward prosperity. An ESPP program to build future financial security. Expert coaching to help define and meet financial goals. Further your career and learning. Salesforce will reimburse you for the cost of fees, tuition, and books up to €5,000 per calendar year for job-related education courses. Put family first. Flexible parental and caregiver leave. Gradual return-to-work options for new parents. Adoption, fertility, and surrogacy benefits included. Improve your community. Salesforce founded the 1-1-1 model of integrated corporate philanthropy and gives 1% of employee time, technology and equity to help improve communities around the world. Nonprofit donations matched up to €5,000 per year. Seven days paid volunteer time off per year. Awards and grants given to top volunteers. Revive and unplug. Generous time off and holidays. In-office meditation rooms. Embrace your wellness. €100 monthly wellness reimbursement. Employee-exclusive webinars and events with tips and tricks to live well Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for a curious and energetic Mid Market Account Executive with knowledge of technology and value-based solution selling. As part of our Region North in Germany, the team focusses on growing our solutions in the highest Mid-Market ("Mittelstand") Companies - both with strategic customers as well as prospects. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will be selling the entire Salesforce Platform and you will work closely with other product specialists known as co-primes to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers. Your responsibilities: Manage entire complex sales-cycles often presenting to C-level executives the value of our full suite of applications Forecast sales activity and revenue achievement, while creating satisfied customers Evangelize the Salesforce vision through product demonstrations, in-market events, and account specific initiatives Orchestrate the extended team with Business Developers, Pre-sales, Solution specialists and marketers Deliver growth via cross/upselling with existing customers and winning new logos Strengthen client relationships through regular engagement, face-to-face meetings and sharing client experiences and testimonials Leverage industry events and user groups to generate market interest Required Skills and Qualifications: Technology sales experience, preferably Software or Business Applications Strong B2B sales and account management experience and a proven track record selling into the German market Ability to quickly identify pain points, strategic goals and value drivers of our customers/prospects in various industries Successful history of net new business sales Evidence of relationship building skills with an ability to grow and nurture relationships up to C-Level Ability to build and deliver compelling storylines for C-Level presentations Ability to map out and strategically define account plans for top tier accounts managed. Fluent in German and English Willingness to Travel Benefits: Competitive earnings package with uncapped commission and employee stock purchase plan Substantial educational and wellbeing reimbursement Broad variety of self-development, e-learning and career development programs Attractive parental benefits and parental leave options to help you tend to all your family needs Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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