Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Consultant in Dallas, TX: Job Duties: Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. Participate in the full application life cycle - design, development, testing, and deployment. Interact with customers, project teams, and other stakeholders to ensure customer success. Design, develop and integrate Salesforce apps and components with back-office systems using modern web tools and technologies. Develop proofs of concept as needed during the design and requirements phase to evaluate products and integration strategies. Validate application code using unit tests, security tests, and profiling tools. Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments. Produce project documentation, including functional and technical designs, and end-user guide. Telecommuting is an option. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or related field. Special Skill Requirements: (1) Software Development Life Cycle (SDLC); (2) Object Oriented Programming; (3) JavaScript; (4) Version Control (5) HTML; (6) CSS; (7) Visual Studio Code; (9) REST API; and (10) Java. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #22-16861. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Senior Technical Support Engineer in Burlington, MA: Job Duties: Responsible for providing product support to customers of the Salesforce B2C Commerce platform. Drive and own complex, high-profile, customer technical escalations. Master and become a technical subject matter expert for one or more products/platform areas within the Support organization. Conduct thorough and complete triage of product defects before assignment to product scrum teams. Diagnose performance and scalability issues using code-debugging tools and various diagnostic/monitoring tools (Grafana, AppDynamics, Argus, Splunk, etc). Support and contribute to the growth of best practices for delivery of Salesforce B2C Commerce Signature Success support services. Understand Salesforce B2C Commerce technologies and troubleshooting practices to ensure successful resolution of Salesforce B2C Commerce product issues. Contribute to the definition and evolution of Salesforce B2C Commerce methodologies, standards and best practices for support and product delivery. Review, build and expand a Knowledge Base. Troubleshoot issues in the Salesforce Commerce Cloud platform using the root cause analysis skills. Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features. Represent support organization during cross-functional projects and serve as voice of customer advocate. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the field of software engineering/program analysis or two (2) years of experience in the job offered. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) JavaScript; (2) HTML/CSS; (3) SQL; (4) Java; (5) JSON; (6) XML; (7) REST; (8) SOAP; (9) Splunk, (10) Visual Studio Code/Eclipse. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Some travel to Salesforce offices may be required. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #21-1019. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Product Manager in Dallas, TX: Job Duties: Develop and drive the delivery of current and future state product roadmap incorporating projects, features, and other key initiatives that synthesize the needs of business customers over the long- and short-term while managing delivery expectations. Serve as the team's primary contact to their business partner(s). Effectively review vision with business partners to align on objectives around prioritization, time to market, effort, and scope. Ensure delivery to plan, and basic problem resolution. Manage and communicate tradeoff decisions between scope and schedule. Communicate all aspects of the project with the customer and delivery teams. Identify business themes and trends and influence customer vision at the product level. Drive feature assessment and uptake. Own the planning of work into sprints, assignment, and delivery of the product. Address backlog by defining user stories and acceptance criteria that represents the vision provided by the business. Ensure solutions promote simplification, scalability, accuracy, and an increasingly higher level of productivity for users. Review technical solutions for compliance to business processes and objectives, as well as IT standards. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in a related field or two (2) years of experience in the job offered OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in a related field or five (5) years of experience in the job offered. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Workday HCM (Core, Compensation, Benefits); (2) Workday/Time/Absence/Payroll; (3) PeopleSoft and Oracle Fusion HCM; (4) SDLC (Visual/Workday Studio, SQL, XML, SOAP; (5) Inbound/Outbound integrations (benefits, payroll, billing, finance); (6) UAT, (7) Azure; (9) Project Management. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Some travel to Salesforce offices may be required. Salary: $156,800.00 - $258,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #21-10942. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For New York-based roles, the base salary hiring range for this position is $156,800 to $258,700.For Colorado-based roles, the base salary hiring range for this position is $156,800 to $258,700.For Washington-based roles, the base salary hiring range for this position is $156,800 to $258,700.For California-based roles, the base salary hiring range for this position is $156,800 to $258,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Tableau introduced power of visual analytics to the world making it the de-facto analytics standard in the enterprise. For next stage of growth our goal is to integrate Tableau analytics deeply into Salesforce platform and ecosystem. This team will work on building admin platform which provides capabilities, API’s, governance, licensing, permissions and experiences that enable ubiquitous adoption of analytics and insights in any organization. In this role, you will: Take admin platform vision and use cases and convert then to components and services that need to be built. . Work closely with tight knit hybrid engineering and product management team to tackle tough design, product and engineering problems. Work in small and fast paced team to handle ambiguity and build v1 product. Mentor junior developers, build a culture of solid engineering rigor and improve team process. Who you are, Experienced: 10+ years of deep understanding of object oriented programming and experience with at least one object oriented programming language (Java, Go, Python C++, C#) Experience building large scale distributed systems and services in cloud environment. Prior experience building admin platform with exposure to authorization, identity, licensing, permissions for a content management system is a big plus. Technical: Strong understanding of object oriented programming, design patterns backed by solid computer science fundamentals, data structures and algorithms. You love writing code that is not only robust and efficient, but also easy to maintain and monitor. Learner and growth mindset, desire to ramp up in new domains and curious to build solutions to complex problems. Team Player:You enjoy collaborating, learning from and teaching others so we can all become better developers. You assume good intent in others, and actively do your part to make a positive work environment Proactive:You have a knack for anticipating problems and are self-motivated to venture beyond the obvious. You have a bias for action and desire to get things done. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $193,200 to $305,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Responsibilities:Develop high-quality, production ready code that can be used by millions of users of our cloud platform. Make design decisions on the basis of performance, scalability, and future expansion. Share your knowledge and to help transform an organization from within by working with and coaching your team members. Work in a Engineering model and eagerness to contribute in all phases of SDLC including design, implementation, code reviews, automation and testing of the stories. Required Skills: 5+ years of professional development experienceFamiliarity with the Salesforce platform, including Apex, LWC, Managed Package and SFDXExperienced in modern web technologies and web application developmentExperienced with JavaScript and JavaScript frameworks like ReactExperience with modern web app development frameworks,Excellent object-oriented design skills and SOLID principle anchored by experience applying design patternsExperience building Rest APIs in an enterprise software environmentExperience with relational databases (e.g. postgres) and the design of data modelsExperience with automated test frameworksA commitment to quality, stability and performanceTeam player with good interpersonal and communication skillsAbility to learn quickly and deliver high-quality code in a dynamic team environmentAbility to quickly respond to the changing business needs and roll out functionality in small increments rather than a big bang approachAbility to communicate well in English, present ideas and solutions, and coherently discuss complex topics with the team and broader technical audience.Ownership of the whole software development lifecycle, including:Service ownershipFamiliarity with CI/CD approaches,Experience supporting and troubleshooting software in productionAppreciated: A willingness to be versatile and flexible in working across our stackExperience working in modern cloud ecosystems, such as AWS or GCPExperience with infrastructure, DevOps, SREExperience working on a distributed teamFamiliarity with agile or scrum methodologies2+ years of experience with Architecture DesignLeadership experience and the desire / skills to lead / teach feature development across a teamExperience with Heroku Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. BT Training, Senior Analyst Location: Dallas, TX, Indianapolis, IN, Atlanta, GA About the Company: We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Position Description: Do you thrive in a fast-paced, highly collaborative environment? Do you get excited about helping people understand and adopt innovative new technology? We are seeking a learning and development professional who has a passion for upskilling employees within an organization through the development of learning and enablement programs to join our Business Technology Training team. In this position you will be responsible for supporting and/or driving the strategy, design, development/coordination, and implementation of trainings and other enablement that improves the skills and knowledge of BT employees. This role collaborates with various BT and CIO teams and leaders to identify training needs, create or source training content, and deliver and measure engaging and effective trainings. Here’s what you’ll be doing: Support the development of the strategic vision and roadmap to enable BT learning programs to be relevant, actionable, measurable, and predictableCollaborate across BT to conduct training needs assessments, identifying skill gaps and training requirements for end-users across the organizationDevelop and maintain comprehensive training programs that align with the organization's strategy and business objectives; this includes crafting training curricula, course outlines, and training materials for different skill levels and job rolesFacilitate engaging and interactive training sessions through various delivery methods, such as instructor-led training, virtual sessions, workshops, e-learning modules, and on-the-job training; adapt training approaches to cater to different learning styles and audiencesImplement training evaluation methods, collect feedback from participants, and analyze training effectiveness; continuously improve training programs based on feedback and performance metricsReview content with vendors for applicability/relevance to BT employee needs and maintain existing relationships with external training vendors that deliver specialized training programs or certificationsManage external learning platform licenses to support BT employee training needsCoordinate and maintain core instructor (vendor) led course offerings based on needs of the organizationWork within the parameters of an established budget and provide input for annual budget planning processStay current with the latest trends and advancements in IT and training methodologies; incorporate standard processes and innovative training techniques into the training programsLeverage data from a range of data sources and learning platforms to identify broader learning and development needs (e.g., discussion with ES Business Partners, employee surveys, and change management initiatives) Here’s what we’re seeking: 5+ year’s work experience in training needs analysis and curriculum development preferably in a technical or professional services environmentA passionate, motivational, and confident communication style which is reflected in work efforts, communications, facilitated discussions and other presentationsStrong understanding of latest training industry developments, innovations, and techniquesData-driven approach that seeks quantitative and qualitative evidence to uncover needs and measure impactCreative, out-of-the-box thinker when it comes to learning and career developmentConsistent track record of managing multiple stakeholder viewpoints and priorities and collaborate cross-functionallyBachelor of Science (BS) OR Bachelor of Arts (BA) Degree or equivalent work experience Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. **This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.** Team and Internship: The GovCloud database team is unwaveringly committed to ensuring the utmost security and efficiency in data and database management. We offer cutting-edge technology solutions to cater to the diverse needs of our government cloud customers. Are you enthusiastic about crafting technology solutions that can accommodate remarkable growth and foster innovation? Consider joining us, responsible for developing vital services that ensure the seamless operation of our databases and applications. Your contribution will be instrumental in delivering groundbreaking technology, facilitating capacity management through intelligent, scalable data migration, and enhancing our cloud infrastructure. We are actively seeking exceptional database automation engineers at all experience levels who are ready to tackle significant challenges and drive innovation in our database technology. As an intern, you can expect to work on automation and tool development. Required Qualifications: This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role. Enrolled and working towards obtaining a BS/MS/PhD in Computer Science or related field. Please note that in order to be eligible for an internship, we require that you be returning to school the following quarter/semester to work towards completing your degree Must be attending a College or University in North America Python Amazon Web Services (AWS) Relational Database Management Systems (RDBMS) Preferred Qualifications: Kubernetes Cybersecurity fundamentals Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $46 to $53.For California-based roles, the base salary hiring range for this position is $50 to $58. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. **This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.** Team: Our Secure Space Technology and Global Badging Charter team serves as experts in securing our spaces through access control and camera deployment in over 50 data centers and 90 offices globally. We are a unique and diverse team that has experience in data center engineering, construction project management, and auditing, to name a few. We partner with many different external and internal partners such as integrators, Legal, Data Center Engineering, Real Estate, etc. With the backing of our Global Safety & Security (GS&S) leadership team, you will be responsible for assisting with the development of our new case management tool and quality assurance program of that tool. While assisting, you will also be tasked with networking opportunities to grow your network and build mentorships within Salesforce. Internship: As an intern, you can expect to partner with GS&S teams (6-10 different teams) to build "what good looks like" for case management tickets. Then, you will implement this with a quality assurance process to grade tickets and provide updates to leaders with in the GS&S group to drive effectiveness, service, and efficiencies. Required Qualifications: This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role. Enrolled and working towards obtaining a BS/MS/PhD in Information Systems or related field. Please note that in order to be eligible for an internship, we require that you be returning to school the following quarter/semester to work towards completing your degree Must be attending a College or University in North America Project management experience Google Slides/Docs/Sheets or related experience Preferred Qualifications: Quality assurance experience Tableau/Salesforce CRM analytics/reporting experience Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $25 to $34. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. **This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role.** This is your time to shine! We are looking for amazing, creative, and purposeful individuals to join our team of world-class, highly motivated software engineers and cloud computing experts during our 12-week internship program. From Marketing, Service, and Commerce Cloud, to Infrastructure, Security, & Mulesoft, and everything in between, we have many opportunities available across various applications and platforms. Join Salesforce and define the future of Customer Relationship Management Solutions. We deliver a scalable, high-performance cloud computing platform that empowers our customers and is used by millions of people around the world each day for their businesses. You will be working with a group of world-class engineers to build breakthrough features that our customers will love. The software engineering intern role will give you hands-on experience with architecture, design, implementation, and testing as you ensure we build products customers trust and love. We look forward to receiving your application! Internships If selected for an internship you will have the opportunity to join Salesforce or Slack for a Summer 2024 Software Engineering internship. Only current university students graduating Dec 2024 and beyond are eligible for these internships. The Teams: Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use. What you will be doing: Your days at Salesforce or Slack will be spent collaborating with and contributing to your team. You will be assigned real projects and make an impact, all while receiving mentorship from amazing engineers on your teams. In essence, your internship will be an opportunity to join us in making work simpler, more pleasant, and more productive for millions of people around the world. In addition, you will have access to resources and events to help you grow both professionally and personally. You will go through global onboarding, engineering-specific training, and intern-specific onboarding to ensure you are set up for success. Throughout your internship, you will be part of events including Executive Speaker Series, Volunteer Time Off, Workshops, and Socials. You will also have recruiter check-ins, general guidance and support to make the most of your internship experience. Lastly, you have access to participate in any of our Employee Resource Groups (ERGs). As a Futureforce intern, you will not only contribute to the meaningful work our teams do, but you will also have the opportunity to interact with senior executives and network with a number of employees across the company. In addition to these impactful opportunities, ensuring you participate in a number of events outside of your day-to-day duties is top of mind for us. Required Qualifications: This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role. Enrolled and working towards obtaining a BS in Computer Science or related field. Please note that in order to be eligible for an internship, we require that you be returning to school the following quarter/semester to work towards completing your degree Must be attending a College or University in North America Team player with the ability to work effectively and efficiently with others Understanding of object-oriented programming/design, algorithms, and data structures and how to efficiently implement them into a solution Strong understanding of CS fundamentals and how to apply them to code Preferred Qualifications: Coursework in SQL and relational database concepts Strong competency in java, javascript and associated frameworks Working knowledge of HTML and web technologies General knowledge of front end and back end languages Strong communicator, able to convey complex ideas through writing, using diagrams and verbally Strong analytical and problem-solving skills Commitment to putting quality first and delivering quality solutions Be a self-starter and possess a strong sense of self-motivation Ability to quickly learn new technologies ABOUT SALESFORCE Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $46 to $53.For California-based roles, the base salary hiring range for this position is $50 to $58. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Enablement Program Trainer, part of MuleSoft’s Global Enablement Team, is a person who brings sales experience with a passion for learning, coaching, and delivering engaging MuleSoft onboarding, skill training sessions, and in-person training. This role focuses on delivering, virtually or in-person, our MuleSoft Enablement Programs. These programs include, but are not limited to, Immersion Onboarding, Majors Program, Hub Days, Skill Workshops, and other enablement programs. This individual works closely with the MuleSoft Onboarding and Salesforce Global Enablement training teams to ensure that MuleSoft sellers have the best onboarding and skill training experiences and learn how to sell MuleSoft and adopt the Salesforce Customer360 to be productive in their roles quickly. They will also partner with the MuleSoft Enablement Business Partner team to help upskill and reboard underperforming sellers. Their passion for enablement and sales combined with a growth mindset allows them to drive the success of our MuleSoft sellers. Responsibilities: Deliver engaging training exercises to test our employees’ knowledge of foundational MuleSoft topics, either in-person or virtually Support the building of content and curriculum for sellers designed to teach them key MuleSoft selling skillsKeep a pulse on the competitive landscape, industry trends, and business requirements such that curriculum adjustments and delivery mechanisms are timely and of high valueAssist in keeping onboarding and enablement content up-to-date and new product capabilities and current market trendsOversee show-you-know enablement exercises in our live training sessions, and facilitate the scoring process leveraging a predefined scoring rubricPartner with Salesforce Global Enablement & MuleSoft Business Partners to reboard underperforming sellers and provide additional skill training to drive performanceHelp support, coordinate, and deliver regional skill training and in-person training for MuleSoft sellersMonitor critical performance metrics and continual enablement solutions for key performance issues adversely impacting sellers’ performance in partnership with Sales Programs and OPMAlign closely with the MuleSoft Onboarding Team, Enablement Business Partners, Sales Programs, and Sales LeadershipPreferred Qualifications and Skills: 3-5 years of relevant experience, including sales experience and/or corporate learning experience and enablement or teaching experience (previous sales experience preferred but not required)Demonstrated experience leading engaging training sessions Strong interpersonal skills; adept at resolving complex business issues and moving solutions to the next levelStrong communication skills and attention to detailAbility to adapt to changing priorities while continuing to manage onboarding and ongoing enablement programs“Do What It Takes” mindset to drive execution and ability to pivotAbility to interact and collaborate effectively with individuals at all levels of the organizationDemonstrated ability to work both collaboratively and independentlyGrowth mindset and ability to take feedback well Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning; approaches each interaction with an open mind; great listener and hands-on LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message TEAM PLAYER: Proficient at collaboration and working with members of a team URGENCY: Ability to move fast and drive business value and results TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability ADAPTABLE: Excels in high levels of uncertainty and change Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $ to $.For California-based roles, the base salary hiring range for this position is $ to $. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Data Engineer Note: By applying to the Data Engineer posting, recruiters and hiring managers across the organization hiring data engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Salesforce has a number of teams hiring Data Engineers with a variety of experience across, but not limited to, the following types of teams: Legal, Data Intelligence, Monetization Strategy, Marketing, and Data Science. Each team is made up of data scientists, engineers, growth analysts, and information management authorities who are dedicated to driving product strategy with data-driven insights. Teams with executives, product managers, designers, developers, user researchers, marketers, and sales strategy team members across all Cloud businesses to discover new opportunities for growth and optimization, experiment with data, drive adoption, and provide useful insights that impact product strategy. This role involves making an impact by driving continuous improvements in moving, aggregating, profiling, sampling, testing and analyzing terabytes of data. Your Impact: Be responsible for the technical solution design, lead the technical architecture and implementation of data acquisition and integration projects, both batch and real timeDefine the overall solution architecture needed to implement a layered data stack that ensures a high level of data quality and timely insightsCommunicate with product owners and analysts to clarify requirementsCraft technical solutions and assemble design artifacts (functional design documents, data flow diagrams, data models, etc.)Build data pipelines data processing tools and technologies in open source and proprietary productsServe the team as a domain expert & mentor for ETL design, and other related big data and programming technologiesIdentify incomplete data, improve quality of data, and integrate data from several data sourcesProactively identify performance & data quality problems and drive the team to remediate them. Advocate architectural and code improvements to the team to improve execution speed and reliabilityDesign and develop tailored data structuresReinvent prototypes to create production-ready data flowsSupport Data Science research by designing, developing, and maintaining all parts of the Big Data pipeline for reporting, statistical and machine learning, and computational requirementsPerform data profiling, sophisticated sampling, statistical testing, and testing of reliability on dataClearly articulate pros and cons of various technologies and platforms in open source and proprietary products Implement proof of concept on new technology and tools to help the organization pick the best tools and solutionsStrong SQL optimization and performance tuning experience in a high volume data environment that uses parallel processingTeams are using the following: SQL, Python, Airflow, AWS, Spark, Tableau, HadoopParticipate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available Required Skills: 4+ years experience in data engineeringBuild programmatic ETL pipelines with SQL based technologies and platformsSolid understanding of databases, and working with sophisticated datasetsData governance, verification and data documentation using current tools and future adopted tools and platformWork with different technologies (Python, shell scripts) and translate logic into well-performing SQLPerform tasks such as writing scripts, web scraping, getting data from APIs etc.Automate data pipelines using scheduling tools like AirflowBe prepared for changes in business direction and understand when to adjust designsExperience writing production level SQL code and good understanding of Data Engineering pipelinesExperience with Hadoop ecosystem and similar frameworksPrevious projects should display technical leadership with an emphasis on data lake, data warehouse solutions, business intelligence, big data analytics, enterprise-scale custom data productsKnowledge of data modeling techniques and high-volume ETL/ELT designExperience with version control systems (Github, Subversion) and deployment tools (e.g. continuous integration) requiredExperience working with Public Cloud platforms like GPC, AWS, or SnowflakeAbility to work effectively in an unstructured and fast-paced environment both independently and in a team setting, with a high degree of self-management with clear communication and commitment to delivery timelinesA related technical degree required Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES* Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $122,600 to $280,200.For California-based roles, the base salary hiring range for this position is $133,800 to $305,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three exciting ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals tremendous opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world! Built on Salesforce, the World’s #1 CRM, Industries Cloud consists of a collection of Industry specific products. Businesses in every industry need to digitally transform with speed, flexibility and scale to keep up with changing times and customer demands, and we are proud to offer a breadth of industry cloud solutions to help customers get back on track quickly. Reporting to the Vice President of Product Success, this person will own delivery of support services for the AMER region (US, Canada, LATAM) of Industries Cloud. As a validated, strategic leader, the position leads a team of Directors, Senior Managers, Managers and Support Engineers who are tasked with delivering technical support to our customers and partners. As the AMER head for Industries Cloud Support, this person has a high degree of visibility within the broader global Support. Please note: This role requires candidate to live locally and work in our Indianapolis, IN or Bellevue, WA offices. Job Responsibilities Own and drive Technical Support outcomes, effectiveness and KPIs within AMER region by Success Plan (Signature, Premier, Standard) Facilitate operational improvements which streamline processes, leverage automation, eliminate inefficiencies and enable scale. Represent thought leadership in the global support organization Create an environment of innovation and continual improvement to re-imagine how we deliver Support to our customers. Coach team members provide customer-centric support that solves the problem, taking into account customer preferences; troubleshooting methodology, call handling skills, and proactive diagnostic techniques; and guiding customers toward self-serve support option Identify training topics and schedule continuing education with a focus on career development and upskilling Leadership and management of the Technical Support team including resource management, hiring, mentorship, and performance management. Review and respond to customer feedback from surveys and other sources and act on feedback as needed to resolve issues permanently. Develop strategies to improve the customer experience, team performance, morale, and cohesion with other internal teams. Serve as management level partner concern and pursue each critical issue as an opportunity to turn the customer around and into a promoter while solving systemic issues permanently Keep informed of product plans and schedule training for Technical Support. Drive a close engagement with Engineering Teams to address customer concerns around critical issue processes, response times/problem resolution, establishing SLAs and Top Case Drivers & Enhancements Partner with Digital Support Content team and be responsible for strategic projects to improve customer self service Analyze Customer trends and adopt knowledge centric support standard methodologies PREFERRED QUALIFICATIONS & SKILLS: BS or MS in Computer Science, or equivalent experience. 10+ years experience in a technical support environment, handling highly sophisticated software issues. 5+ years at the management level, leading managers in addition to individual contributors, to support large enterprise customers. Previous experience in one or more of our Industries Clouds including but not limited to: Fins Cloud, SFI Comms Cloud, Health Cloud, Vlocity, Omnistudio Previous experience directing and enhancing the benefits of collaborating with global teams. Practical experience leading multiple support teams, including outsourcers, with a good knowledge of all technical support functions and related engineering responsibilities. Strong understanding of operational infrastructure, metrics, processes, systems and tools for running a global Support organization Must be capable of dealing expertly and professionally at executive level internally and with customers. Confirmed ability to handle complex processes and drive continuous process improvement. Excellent project management skills, including demonstrated ability to lead projects across teams where influencing skills are required. Ability to respond to high-profile, high-impact customer/product escalations in a way that drives customer satisfaction. Our ideal candidate: Proven track record of leading support teams and creating collaborative relationships with peers on the Support leadership team as well as Engineering, Product, Success, Services, Documentation, and Business Technology (BT) Deeply vested in the success and adoption of Industries products Highly organized and an effective communicator and influencer Has a beginner's approach; always looking for new ways to make things better and challenges the status quo. Our Investment In You Premier enablement and on-demand training - check out Trailhead.com for a sneak peek!Exposure to executive leaders with vision with a passion for living our valuesClear path to promotion with accelerated leadership development programsWeekly 1:1 coaching with your leadershipFast Ramp mentorship programWeek-long product bootcamp Volunteer Opportunities Have you heard of our 1:1:1 model, passionate about giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: Health benefitsFinancial benefits and perksTime off and leave policiesParental benefitsPerks and discountsVisit https://www.salesforcebenefits.com/ for the full breakdown. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $198,800 to $303,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Senior Manager, GovCloud Site Reliability Operations Salesforce is looking for a Senior Manager to lead the Site Reliability Operations team for one of the largest and most trusted cloud platforms in the world! The Senior Manager will lead a team supporting our GovCloud platform. In this position, you will play a key role within the GovCloud leadership team to strategize on our current transformation journey into ever improving, true site reliability operations, delivering consistently high SLAs. Your team provides the Incident Management, Detection, Operational and Software Engineering expertise, as well as any Root Cause Analysis/remediation and other proactive measures to improve the stability of customer performance and minimize TTR. The team will draw on your past experience as a people and technical leader managing software engineering efforts, keeping your team healthy and productive. The Senior Manager is responsible for leading a team of Incident Response operators, setting a vision for growth and driving operational transformation, while automating how we do Operations. The constant goal is to reduce toil and fragility. As such, you have a balance of technical expertise, leadership skills and managerial experience. Your operational skills are sufficiently advanced to enable you to set technical direction on incident bridges and marshal resources accordingly, as well as ensuring that investigations follow the appropriate troubleshooting paths, monitoring, triage and change execution remain optimal. As a leader in this role, you demonstrate a strong focus on engineering practices, service ownership, agile leadership and people management skills. Your scope will span the full breadth of our 1P and Hyperforce public cloud infrastructure. This position will involve fostering and maintaining strong relationships with other connected areas of the business, ensuring the SRO team are vital stakeholders within a continuous cycle of engineering and process. In this role: You will be responsible for managing and supervising the day-to-day responsibilities of front-line Site Reliability Engineers. You will act in key support role during incidents. You will find, hire and retain the best technical talent. Be accountable for the success of your team, providing coaching, mentorship and support to help them develop professionally as well as achieve their delivery goals. As a technical leader, you will both create the strategy for your team’s role in a larger movement to DevOps principles within Salesforce, and set the tactical direction across multiple teams as you drive investigations within incident investigations You will drive the team as well as partner product teams to populate and participate in RCAs to drive permanent resolution of sophisticated issues. Collaborate to be proactive in design, management, and improvement of high-quality customer-facing services, with a focus on automation, reliability, and observability. You will collaborate successfully with both internal and external stakeholders to carry out the strategy for SRO to maintain high SLAs You will create and improve processes that facilitate SREs responding and mitigating incidents to quantitative goals. You will work successfully with other cross-cloud service owners (Developers, DBAs, Network etc) with positive relationships but with influence. We want to a leader who will use data to solve underlying problems in our systems. Requirements: U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government or other clearances as deemed appropriate for the role A related technical degree required 8+ years of Infrastructure Engineering, or Technical Operations experience 5+ years leading Site Reliability Engineering, Operations, or Software Development teams preferably in globally distributed environments Available to run 24x7 teams across US with the flexibility to manage teams on off-hour shifts (may require work outside of traditional office hours). Experience with management and troubleshooting of Internet services running on traditional data centers and Public Cloud (AWS, GCP) infrastructure Past experience in Incident Management, strong understanding of ITIL processes, and Scrum agile development methodologies Expertise with enterprise observability and monitoring systems, such as Prometheus, OpenTSDB, and Splunk Experience in leading and driving team Transformations that showcase Teamwork and Collaboration, Adaptability, Customer Focus, Results, and Innovation Experience successfully coaching individuals to achieve goals and focus on employee development Experience in delivering Engineering Productivity, working in a Service Ownership model and a consistent record of Customer Success Strong communication, organizational, analytical and problem solving skills and attention to detail Nice to Haves: Experience developing security & compliance into pipelines (OPA, Checkov, Twistlock, Prisma, Casbin) Experience in any of the monitoring tools like Nagios, Graphite, Datadog, Cloudwatch, Prometheus, Zabbix etc., Experience in managing large scale web applications in production Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Colorado-based roles, the base salary hiring range for this position is $156,800 to $215,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. *Please note this is a 100% remote opportunity Heroku is seeking an engineering leader for our Risk Engineering team. Risk Engineering at Heroku is a software team that builds software that helps the business manage risk. Notably, this includes the anti-abuse tooling that detects and removes unwanted activity from the platform. Along with making sure our platform remains secure, Risk Engineering also enforces security policies and best practices across Heroku’s software process and tooling. We plan weekly, chat daily, and work closely together. Our team is a globally distributed remote community with members excited to work together on challenging distributed systems problems. This is a technology management role involving knowledge of programming, architecture patterns, risk concepts, defensive security, anti-fraud technologies, compliance, costs, and the latest technologies associated with managing business risk on a large PaaS platform. This role will partner with Heroku risk product manager and architect to define and deliver services. Heroku is looking for technically strong, driven, energetic, compassionate, and passionate leaders to lead our software engineering teams. You will run and lead a team/teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun! Heroku is taking a big step forward this year with a significant investment in hiring, roadmap and new technologies. You can help shape this exciting future! Read more at https://blog.heroku.com/ Your Impact: Increase Heroku’s risk, anti-fraud, anti-abuse, and security competency across all engineering teams using a mix of mentoring, training, and hiring industry experts.Drive the execution and delivery risk and security capabilities by collaborating with many multi-functional teams, architects, product owners and engineersMake critical decisions that attribute to the success of the productProactive in foreseeing issues and resolving it before it happensPartner with product owners and architects to align with objectives, priorities, tradeoffs, and riskWork closely with cross-functional teams to discover and mitigate known and unknown risksEnsure teams have clear priorities and adequate resourcesEmpower the delivery team to self coordinateBe a multiplier and have a passion for team and team members’ successProvide technical guidance, career development, and mentoring to team membersMaintain high morale and motivate the delivery team to go above and beyondVocally advocate for technical excellence and helping the teams make good decisionsParticipate in architecture discussions and planningParticipate in multi-functional coordination, planning, and reviews with leads from other engineering teamsMaintain and nurture our team culture by interviewing and hiring only the most qualified individualsOccasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp Required Skills: BS or MS in Engineering, Computer Science or related disciplines or equivalent experience in technical leadership roles.Prior experience in engineering leadership in shipping risk and security capabilities on AWS infrastructure.Experience with anti-fraud/anti-abuse/defensive operations/security landscape including things like Maltego, YARA, eBPF, CrowdStrike, Amazon GuardDuty etc.Experience defining monitoring and alerting strategies for high-scale production systems10+ years of proven track record leading software engineering teams with a distinguished track record on technically fast-paced projectsMinimum of 4+ years of proven track record leading software engineering teams focused on security, risk, anti-abuse, or anti-fraud services.Experience building, delivering, and operating in AWS infrastructure.Experience leading large-scale distributed systems and working with microservices and/or distributed architectureStrong verbal and written communication skills, organizational and time management skillsAbility to be flexible, proactive, and comfortable working with minimal specificationsExperience with short release cycles, the full software lifecycle, and experience working on a product that’s been released for public consumptionExperience in hiring, mentoring and leading engineersWorking experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operationsExperience with Agile development methodologies. Scrum Master experience requiredExperience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designsAbility to work with architects, principal architects, and CTO to craft the architectural vision and roadmap for the organization Preferred Skills: Familiarity with Heroku and Salesforce platforms*LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $213,900 to $355,900.For Colorado-based roles, the base salary hiring range for this position is $194,400 to $296,600.For Washington-based roles, the base salary hiring range for this position is $194,400 to $326,300.For California-based roles, the base salary hiring range for this position is $213,900 to $355,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Do you have a passion for improving and streamlining operations? Are you skilled at managing and driving initiatives to improve the health and engagement of an organization? Do you love analyzing data and taking action on insights? The Senior Director, Planning & Operations, Technology will be responsible for ensuring operational excellence for the Technology org, driving strategic initiatives to help scale the org, reducing operational burden for managers, and supporting the leadership team with strategic programs and projects enabling the organization. Responsibilities: Develop and implement short- and long-range strategic plans with measurable goals that advance the organization’s vision and objectives and that enable the organization to scale and achieve its missionIdentify opportunities, strategies, and process improvements to achieve operational excellence for the Technology org; maintain and manage priority lists to meet long range plans for growthWork with management team and business partners (Product Planning & Ops, Recruiting, Finance, Employee Success) to ensure excellence in all strategic and operational activities including staffing levels, budgets, and planningProvide strategic thought leadership to advise and structure initiatives, identify key themes, develop mitigation plans, and make connections of opportunities across functional areasEnsure our people, process, systems are built to scale for long-term growthDrive internal approval and consensus building for org-wide challenges and initiatives to reduce churn and alignAssist with Technology audit and compliance management in partnership with audit teams Specific projects to include, but not limited to: Review and evaluate all processes, identify areas of improvement, gain buy-in, and drive operational efficiency enhancements for the organizationManage all aspects of Infra headcount planning operations in partnership with Product Planning & Ops, Finance and Infra EngOps leadersManage the Futureforce headcount planning process in partnership with Product Planning & Ops, Finance and Futureforce recruitingStreamline Budget management for organization, working with each functional teamImprove and manage recruiting process and headcount management in partnership with each functional teamAssist with Technology audit and compliance management in partnership with audit teamsData analysis and reporting Additional potential projects to drive operational excellence for Engineering: Partner with Internal Audit on Technology audits to ensure they have the relevant context, connections, and conclusionsPartner with Accounting and Tax to streamline the processes for R&D tax credits and ICSW R&D capitalization, which are two manual, time-consuming processes for managersStreamline and formalize Technology Rhythm of the Business to align with T&P rhythmsPartner with EngOps virtual team to align on priorities, processes, and streamline operations across EngineeringPartner with Procurement on software contract rationalization This role requires: In-depth knowledge of the software development lifecycle and specifically the Technology & Product org - how we operate, how we deliver products/services, our tools & processesComfortable with engineering topics, able to understand technology, experience managing technical projects and deliveryStrong operational background and mindset Strong written and verbal communications skillsAbility to work in a fast-paced environment, and resourceful in achieving success in the face of ambiguity while prioritizing and managing multiple responsibilities Solution-oriented, data-driven, learning mindset Embodies trust. Must have high ethical standards and ability to exercise sound judgment Champions diversity of team, thought, and opinionStrong presentation skills to help execute on exec-ready decks Strong quantitative skills to reinforce data-driven storytelling Desired Experience: 10+ years of well-rounded management and execution experience in positions of increasing responsibilityDemonstrated cross-functional communication and relationship building skills with Senior Leadership and C-LevelVery strong interpersonal skills, with demonstrated ability to work effectively and collaboratively with diverse team members and external partiesAbility to oversee a variety of projects simultaneouslyProven ability to work in a fast-paced and high-pressure work environmentExperience creating dashboards and reports with Salesforce Analytics and TableauUnderstanding of product development processes, agile practices, and operational activities of a technology organizationOn the ground experience with SaaS (preferred) or high techExperience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $216,900 to $330,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As a Data Cloud Senior Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. You should have a keen interest in the emergence of AI and the role of Data in it’s success. Responsibilities: Be a trusted Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI.Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud.Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROIRun playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Data Cloud customers.Build strong relationships with both internal and external business partners, contributing to broader goals and growth.Drive thought leadership through mentoring and knowledge sharing Impact of the Role: As a Data Cloud Senior Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Teamwork: Collaboration is at the core of our success, and as a Data Cloud Senior Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Basic Requirements: Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Data CloudDeep understanding of data modeling, integration architectures, and data governance best practices.Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to ExecutiveAbility to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customersStay up-to-date with emerging data-related and AI technologiesProactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleaguesValues the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy. Preferred Requirements: Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architectureExperience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etcExperience implementing Salesforce Clouds, Multi cloud scenarios - Sales, Service, Industries, Marketing or CommerceExperience in programming languages such as Python, Java, .Net Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $154,300 to $231,500.For Washington-based roles, the base salary hiring range for this position is $140,200 to $212,200.For California-based roles, the base salary hiring range for this position is $154,300 to $212,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Are you a talented Sales professional looking for a new challenge with a company that genuinely values its employees? Do you want to sell solutions that make a difference to any organisation and end-user? If you’re looking for your next adventure and want to be part of something special, this could be the opportunity you’ve been looking for! At Tableau, a Salesforce company, our mission is to help people see and understand data. Within an innovative and customer-focused environment, we are committed to creating a real impact for our customers and community, putting them at the heart of everything we do. As we continue to grow, we’re looking for a dedicated Territory Account Executive, selling Tableau solutions into a portfolio of our Accounts within the Middle East region. Data is at the heart of every digital transformation, and this is your chance to be front and centre in helping our clients change their businesses for the better. What You’ll Be Doing • Crafting detailed account plans for each customer to identify new sales and account expansion opportunities within Commercial & Enterprise accounts. Mapping each account to identify your target prospects and stakeholders. • Partnering with and leading a virtual internal team to build a road map and strategic plan for each account, bringing them into the sales process whenever possible. • Prospecting for new opportunities and growing our existing footprint to drive enterprise license agreements. You will be managing several sales opportunities of varying deal values. • Use your exceptional relationship-building skills to develop meaningful business relationships with key stakeholders and influencers, driving value-led conversations to articulate Tableau’s impact on these organisations. • Working in tandem with your Salesforce counterparts across other lines of business, including and collaborating with them on joint opportunities to maximise Enterprise-wide business. • Not only do we build our tools, but we also use them! Data integrity and accurate forecasting are critical in any sales role. What You’ll Bring To The Table • Experience. You have several years of experience in successfully selling, and closing, Software/SaaS, multiyear license agreements into multiple lines of business. You’re a solution sales professional. • Understanding business applications, analytics or databases would also be a plus but isn’t a deal-breaker. • Curiosity. You’re inquisitive and always looking to learn and understand your customer’s needs and wants; you thrive on improving your skills and experience. • Overachiever. You constantly challenge yourself to exceed whatever goals or objectives you set yourself, and this shows in your track record of overachievement of your sales quota. • Outstanding Salesperson. You have a natural desire and drive to seek new contacts and opportunities. Your passion is infectious, and you always put the customer first. You are not afraid to get your hands dirty, and no deal is too large or small. • Excellent Communicator Networking and relationship building come naturally to you. You know what to say and when to say it. You’re a trusted advisor and industry expert. • Collaborator. You know the importance of working as a team. Using internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to achieve success. • Attention to detail. Not only do we build great tools, but we also use them. Data integrity is everything, so accurate forecasting is essential. Fluency in English and Arabic is essential Diversity & Inclusion: Equality is a core tenet of how we run our business, and we believe equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. Our Benefits. Get Taken Care Of When you join Salesforce, you join a global family , and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families - check out our benefits site. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts. *LY-I Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Are you a talented Sales professional looking for a new challenge with a company that genuinely values its employees? Do you want to sell solutions that make a difference to any organisation and end-user? If you’re looking for your next adventure and want to be part of something special, this could be the opportunity you’ve been looking for! At Tableau, a Salesforce company, our mission is to help people see and understand data. Within an innovative and customer-focused environment, we are committed to creating a real impact for our customers and community, putting them at the heart of everything we do. As we continue to grow, we’re looking for a dedicated Territory Account Executive, selling Tableau solutions into a portfolio of our Accounts within the Middle East region. Data is at the heart of every digital transformation, and this is your chance to be front and centre in helping our clients change their businesses for the better. What You’ll Be Doing • Crafting detailed account plans for each customer to identify new sales and account expansion opportunities within Commercial & Enterprise accounts. Mapping each account to identify your target prospects and stakeholders. • Partnering with and leading a virtual internal team to build a road map and strategic plan for each account, bringing them into the sales process whenever possible. • Prospecting for new opportunities and growing our existing footprint to drive enterprise license agreements. You will be managing several sales opportunities of varying deal values. • Use your exceptional relationship-building skills to develop meaningful business relationships with key stakeholders and influencers, driving value-led conversations to articulate Tableau’s impact on these organisations. • Working in tandem with your Salesforce counterparts across other lines of business, including and collaborating with them on joint opportunities to maximise Enterprise-wide business. • Not only do we build our tools, but we also use them! Data integrity and accurate forecasting are critical in any sales role. What You’ll Bring To The Table • Experience. You have several years of experience in successfully selling, and closing, Software/SaaS, multiyear license agreements into multiple lines of business. You’re a solution sales professional. • Understanding business applications, analytics or databases would also be a plus but isn’t a deal-breaker. • Curiosity. You’re inquisitive and always looking to learn and understand your customer’s needs and wants; you thrive on improving your skills and experience. • Overachiever. You constantly challenge yourself to exceed whatever goals or objectives you set yourself, and this shows in your track record of overachievement of your sales quota. • Outstanding Salesperson. You have a natural desire and drive to seek new contacts and opportunities. Your passion is infectious, and you always put the customer first. You are not afraid to get your hands dirty, and no deal is too large or small. • Excellent Communicator Networking and relationship building come naturally to you. You know what to say and when to say it. You’re a trusted advisor and industry expert. • Collaborator. You know the importance of working as a team. Using internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to achieve success. • Attention to detail. Not only do we build great tools, but we also use them. Data integrity is everything, so accurate forecasting is essential. Fluency in English and Arabic is essential Diversity & Inclusion: Equality is a core tenet of how we run our business, and we believe equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. Our Benefits. Get Taken Care Of When you join Salesforce, you join a global family , and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families - check out our benefits site. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts. *LY-I Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Enterprise Account Executive, FSI, Switzerland (Zurich) Tableau (a Salesforce company) is rapidly expanding, and we’re looking for an expert Enterprise Sales professional to join our team in Switzerland. You will be responsible for selling Tableau’s Software solutions into a portfolio of a small number of major accounts within the Financial Services/Insurance sector. This is a very lucrative chance to create a big impact in this arena, and to support you, we have a hard-working team to enable your success. The elegance of our solution is that it can be used by anyone - and can help everyone - which enables you to target a wide remit of potential prospects and influencers across any organisation. Some of the things you will be doing include… You’ll be defining and completing your account and territory plans – proactively identifying and connecting with new and existing contacts within your named major strategic accounts. Running and qualifying multiple opportunities through the sales process to a successful close, in order to meet/exceed your quarterly and annual sales quota.We’re all about quality data – so maintaining accurate customer and sales forecasting in Salesforce.com is key.Utilising internal resources throughout the sales cycle e.g. product support and sales engineering.Providing initial product demos to prospects – and working with the sales engineering when required, to deliver more sophisticated, in-depth presentations.Nurturing and expanding your network within each account to further enhance our relationship with these customers. Provide regular reporting of pipeline and forecast through Salesforce.Staying ahead of competition, driven issues and products – being the Tableau Evangelist.Participating in team-building and company-growth activities including strategy setting, sales training, customer care and marketing efforts.Travelling to customer sites across your territory to support your sales efforts. Who you are… Expert. You have extensive experience of field-based enterprise software sales experience, selling solutions into large enterprise accounts. It is crucial that you have a confirmed ability to sell into C-Level and are able to work with stakeholders across various lines of business. Complex sales / solution sales experience and a consistent track record of large figure deal experience.Performer. Consistent over achievement of sales goals.Sales Mentality. Desire and hunger to hunt new opportunities. As well as maintaining and expanding key collaborator relationships within existing account(s).Entrepreneurial. You understand how to build and grow a successful business with an ambitious approach.Storyteller. You love the idea of sharing the Tableau story and creating excitement around what you do.Innovator. You think out-of-the-box and wow people with your exciting angles and quality work. You love the creative process – whether that’s selling a new customer or recruiting a phenomenal salesperson.Passion and Commitment. You have an unshakeable belief that Tableau’s products will improve the world – one person at a time. Once you get it, you go all the way.Go-Getter. Willing to go above and beyond with a strong work ethic; self-directed and resourceful.Excellent Communication. You know what to say and more importantly, how to say it. Fluent in Swiss German/German and English is a must.Customer Focused. You deliver customer support like you expect to receive it; with excellence. Who we are… Tableau Software (a Salesforce company) helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across an organisation. Global enterprises, early-stage start-ups, non-profits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity and making a difference in the world! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Support Engineer in Indianapolis, IN: Job Duties: Develop and maintain technical expertise in assigned areas of product functionality. Demonstrate exceptional analytical, troubleshooting, and problem-solving expertise. Provide feature explanation and deliverability best practices. Manage customer expectations and the customer experience to maximize customer satisfaction. Actively maintain and participate in job-related training activities. Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment. Multitask and perform effectively under. ˆHQ address additionally encompasses the following Salesforce locations in Indianapolis: 433 North Capitol Avenue, 36 South Pennsylvania Street, 1 East Ohio Street, 111 Monument Circle. The permanent position may be offered at any of these locations in Indianapolis. Telecommuting is an option. Minimum Requirements: Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering or closely related quantitative discipline and at least six (6) months of experience in job offered or related field. A related technical degree required (Computer Science, Engineering). Special Skill Requirements: (1) Agile and Scrum Methodology; (2) C#; (3) Azure Dev Ops; (4) SQL; (5) HTML; (6) Git; and (7) JavaScript. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #21-10752. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack on a mission to make your working life simpler, more cheerful, and more productive. We are looking for an experienced Release Readiness Program Manager to lead our customer success go-to-market (GTM) motion for new product and feature launches. As the Release Readiness Program Manager, you will collaborate cross-functionally to ensure customers successfully adopt new products and features. Do you want to work alongside some of the most hardworking and multifaceted people in the industry? If so, Slack just might be the place for you. Responsibilities: Work closely with product management, customer success, sales, and marketing to understand the product roadmap, upcoming releases and define GTM needs Create and handle the customer success product launch approach for new features and capabilities. This includes defining the GTM strategy, requirements, success metrics, and risks Develop and handle integrated programs, execution plans, communication plans and campaigns to promote awareness and drive excitement for releases Matrix-lead numerous cross-functional working groups including, but not limited to: Product Managers, Product Marketing, CS Enablement, Digital CS, Success Managers, Success Guides, Success Architects, Customer Advisory Board, Voice of the Customer, and Customer Champions Evangelize new products across Slack and Salesforce. Cultivate champions within the company, and directly with customers Collaborate with customer success management on developing success plans and playbooks Author enablement content and training programs to drive adoption of new capabilities Report project progress and/or risks to the appropriate management channels and call out issues, as necessary, according to the work plans Analyze product usage data to measure launch outcomes and iterate on program effectiveness Continuously refine launch methodology to scale and optimize release readiness programs as we scale -- demonstrating Salesforce resources where appropriate. Requirements: 5+ years experience in customer success, sales enablement, product marketing or related role Strong project management skills with ability to handle complex, highly cross-functional programs Data-driven attitude with ability to synthesize insights and resolve success metrics Excellent communication and presentation skills Good listener, willing to receive and act on customer and field feedback Proven ability to engage with multiple levels of stakeholders Track record of thriving in unstructured environments Passion for enabling customers and promoting product adoption Experience managing enterprise software releases strongly preferred Bachelor's degree in business, marketing or related field Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Colorado-based roles, the base salary hiring range for this position is $115,100 to $158,300.For Washington-based roles, the base salary hiring range for this position is $115,100 to $158,300.For California-based roles, the base salary hiring range for this position is $126,600 to $174,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Us: At Salesforce - we're not just another team of developers; we're pioneers paving the future of online IDEs. Our mission is to merge the power and flexibility of Visual Studio Code with Salesforce-specific extensions, bringing a unique, tailored experience to developers around the world. Every line of code, every UI decision, and every feature addition stems from our commitment to redefine what's possible in the realm of online coding environments. Our innovation-driven culture ensures that our bi-weekly sprints constantly challenge us to elevate Code Builder's aesthetics and functionality to new heights. In an ever-evolving domain of full-stack development, our commitment is to offer an experience that's always a step ahead, embracing change, and pioneering new benchmarks. Collaboration isn't just a term for us; it's our ethos. Even though our product has vast reach, our team operates like a closely-knit community. Every member's insights, feedback, and voice play a pivotal role in shaping the evolution of Code Builder. Rooted in our commitment to equality and diversity, we strive to create an environment where every individual, regardless of their background, feels valued and empowered to contribute. At the intersection of passion, innovation, and technology, Code Builder is more than just an online IDE—it's the future of coding, and we invite you to be a part of this exciting journey with us. About the Role: As a Senior Engineering Manager, you will be the direct people manager for a team of engineers leading our modern development platform. You will partner closely with product owner leveraging your deep developer experience to help Salesforce developer community at large, you will act as technical guide and the leading voice of reason for the team. You will work closely with the team on the front lines analyzing design decisions, setting up technical guidance, interfacing with users and managing day to day product operations. You will work closely with the Engineers in the team and senior leadership to develop a roadmap and subsequent projects to evolve the team’s product with the changing ecosystem with a heavy focus product adoption and scale. Responsibilities: Own the team’s product backlog, manage long term as well as day to day delivery priorities Guide, mentor and direct people manager for a group of senior engineers responsible for their professional growth and developmentTechnical leader for the team and ensure the team’s technical direction is setting it up for long term successPartner closely with Product Manager to ensure we are building right solutions Dexterously own balancing of production features Support, feature delivery, and Engineering efficiencyCapable of driving and delivering thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops Required Skills/Experience: Experience leading large scale programs with huge customer adoptionExperience of leading a group of highly experienced and self-managed team Experience designing, developing, debugging, and operating resilient distributed systems with footprint spanning multiple cloud platformsExperience owning and operating multiple instances of a mission critical serviceExperience with Agile development methodology and Test-Driven DevelopmentExperience using telemetry and metrics to drive operational excellenceExcited not only about building features but also engineering efficiency, managing technical debt and cost to serve initiatives Technical Requirements: Comprehensive understanding of the full software development lifecycle in an agile environment.Adept in full-stack development, spanning from design to backend functionalities.Knowledge of atleast one Cloud platform, AWS would be prefered with insights on key AWS services like IAM, CloudFront, Lambda, Elastic Load Balancing, S3.Robust understanding of distributed system tech stack with quality mindset. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $ to $.For California-based roles, the base salary hiring range for this position is $ to $. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Industries is building deep vertical CRM products - disrupting each industry one by one. And just as we invest in building great products, we also invest in ensuring these products are easy to adopt. As part of the Product Management team for Consumer Cloud, you will be responsible for establishing and driving a multi-release roadmap for successful adoption of this product, including per-release strategies on: How we instrument the product to measure adoption, and the targets we set to define success How we incorporate new features into Trial Orgs and Sales Demo Orgs to showcase our latest capabilities How we improve ease of implementation through targeted investments in documentation, enablement, and pre-configured reference solutions How we can accelerate the efforts of our ecosystem of implementation partners, sales engineers, support agents, and other customer-facing teams to make it easier to help customers get the most value from their Industries product Although this is an individual contributor role, you will need to bring a “Chief Adoption Officer” mindset as you work closely with your product’s General Manager and Product Leaders, and report progress monthly to our EVP, Industries. As a trusted advisor to these leaders, your strategies will be informed by a variety of firsthand and data-driven sources: As a member of the product team, you will regularly meet with customers, partners, and internal teams to understand the barriers or points of friction they face in embracing the product. As a hands-on expert with the Salesforce platform, you will experience firsthand the level of effort required to configure new features each release, and the extent to which documentation and other supporting assets make the process easier As a part of Salesforce Industries, you will have access to our adoption data analysts and dashboards to help you identify and analyze usage trends by feature, geography, customer size, tenure, and more. As a member of the Adoption team, you will be supported by the experience, strategies, and innovations of fellow adoption leads who cover over 20 additional industry-specific products and embedded components Recommended Qualifications: 14+ years of innovation and transformation experience as an executive or consultant, leading engagements on growth, customer experience, and innovation challenges 5+ years of Salesforce implementation consulting, or equivalent experience that demonstrates prior hands-on technical depth as well as knowledge of the Salesforce platform 5+ years experience in outbound/inbound product management or sales engineering delivering SaaS/cloud solutions Proven track record to influence and inspire cross-functional teams to execute against a plan Outstanding verbal and written communication skills, including presentation creation and delivery at the C-suite level Ability to work with a degree of ambiguity and flexibility to re-frame and solve adoption challenges We are especially interested in applicants with an industry and/or product background in Consumer Goods, Retail Execution, and Trade Promotion Management. Salesforce experience is highly preferred Here is what we need you to bring: You are outspoken and passionate, and do not hesitate to speak your mind - even to those in more senior roles - to advocate for recommended strategies, mitigate risks, or even voice difficult truths in the interest of ensuring successful adoption of your product. You are a hands-on expert with the Salesforce platform with recent experience as a Solution Architect or Technical Architect (or equivalent), likely a Trailhead Ranger, and looking forward to becoming a top expert on the product You understand Product Management, the product development lifecycle, and have experience bringing new innovations to the market You are a skilled communicator, experienced in presenting to and collaborating with a broad range of senior and executive stakeholders in areas such as Sales, Marketing, Professional Services, Engineering, and Product Management. You are passionate about ensuring customers see value from our products, and recognize the importance of rapid and successful adoption as a driver of faster growth and lower attrition for our cloud-based products. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Account Manager, Strategic Accounts in Atlanta, GA: Job Duties: Help customers achieve their technical goals and outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Salesforce. Identify key industry business process areas for opportunity to use the Salesforce platform. Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specifics to customers’ business needs. In support of the Customer Success Strategy and Success Manager, supervise and identify trends in Salesforce adoption and utilization, Success Plan adoption and utilization, providing guidance as part of Quarterly Success reviews. Proactive liaison and focal point into Salesforce Technology and Product teams and Technical Support Team, to address product feature/technical hurdles. Provide timely account or issue executive level summary status reports both internally and to the customer. Identify and collaborate with internal teams to ameliorate renewal risks for both license and success plans subscriptions Recommend appropriate Success Cloud offerings (e.g. Salesforce Services, Accelerators, etc...). Contribute and collaborate internally to the Salesforce team, share knowledge and standard methodologies with team members, contribute to internal projects and initiatives and serve as Subject Matter Expert (SME) for specific technical or process areas. Telecommuting is an option. Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering (any field), or closely related quantitative discipline, and two (2) years of experience in job offered or related field, OR Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering (any field) or closely related quantitative discipline and five (5) years of progressively responsible experience in job offered or related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) SQL; (2) Apex; (3) Visualforce; (4) Shell Script; (5) HTML; (6) CSS; (7) REST; and (8) SOAP. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #19-6419. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Senior Product Analyst in Dallas, TX: Job Duties: Engage with business users at different levels to understand business needs, analyze, document, evaluate and prioritize the requirements, and make recommendations on the solution and implementation. Drive, develop, and maintain numerous project deliverables that support the program, including functional and non-functional specifications, data mapping/transformation, solution design, process diagram, acceptance criteria, user acceptance testing, and other project artifacts. Collaborate effectively with technical/development team and help them understand the specifications/requirements for technical development, testing, and implementation. Identify test scenarios, develop test scripts, and execute testing in support of system and user acceptance testing. Partner with various business partners and solution teams to evaluate how to best leverage integration to meet evolving business requirements and information needs. Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines. Provide functional leadership during technology enhancements upgrades/implementations and work successfully as a liaison with various internal business/technical partners. Lead, guide and support team members, and help streamline work processes to improve efficiency and consistency. Telecommuting is an option. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the field of software engineering/program analysis or two (2) years of experience in the job offered OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the field of software engineering/program analysis or five (5) years of experience in the job offered. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Aggregation; (2) Real Time ingestion; (3) JIRA; (4) JAD; (5) design leads from UI; (6) API; (7) XML; (8) SQL; (9) Business Intelligence reporting; and (10) User Acceptance Testing. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #20-3136. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.