Amazon

Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to: - Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems - Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws - Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions - Responsible for recommending appropriate risk mitigation measures to management, including ergonomics - Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAs a Sr. Design Program Manager on the Brand Design Team in the XCM organization, this role leads the scoping, execution and day-to-day management of our Amazon tentpole brands and/or HVE key initiatives. The Sr. Design Program Manager (Sr. DPM) is dedicated to their specific Big Rock/s and aligned to our most strategically important global brand initiatives with deliverables that range from brand or event style guidelines and visual brand expression, to brand and creative strategy, architecture and positioning, and supporting related campaign assets. They are responsible for building effective partnerships with our Creative Leads, Creative Teams, Marketing Managers and Brand Planning to lead and scale complex initiatives and drive cross functional team alignment within our XCM teams, business partners and external agencies. A Sr. DPM has specialized marketing expertise in program and project management with a strong understanding of the creative development process and milestones. They understand program management best practices, manage and develop end-to-end methodologies, and proactively provide thoughtful solutions to address changes in timelines or feedback. This role must have experience with brand design, brand strategy, and an understanding of all customer touchpoints from mass campaign channels to onsite and owned & operated placements. They are able to navigate complex multi-team/multi-level stakeholder relationships, maintain clear and concise communication across all levels of leadership, and clearly outline roles and responsibilities to streamline communications (ex. RAPID). This role is able to independently execute on global tentpole brand and/or HVE related projects that deliver on strategic priorities to achieve XCM business goals. A Sr. DPM is responsible for managing the full lifecycle of complex marketing-focused campaigns or initiatives. Alongside the Brand Design Team, Brand Planning and Creative Leads, this role remains flexible across all project types. This role has a strong understanding of the strategic position of our brand/s and defines the complex, high impact, and ambiguous challenges that are rarely repeatable or programmatic. They liaise with numerous stakeholder teams across the company and marketplaces to understand their detailed programs and brand needs to serve as the central brand design team that transforms customer insights, brand positioning strategies, and brand personality traits into clear, compelling, and scalable brand-led experiences to drive measurable impact on overall global Amazon brand perceptions and attributions. They manage the annual planning of their program roadmap and the ongoing project-based intake, scoping, budget forecasting and management, and consultation mechanisms built to uphold brand standards adoption and maintain the creative bar for global brand design. They act as lead creative POC for automation tools and mechanisms to streamline creative production and globally scale where applicable. This not only involves how these tools integrate into processes, but also ensuring the right tools are being leveraged, push for product updates based on learnings and feedback to improve the experience using them for our customers, and ensure the creative bar is being maintained in the outputs of these tools in partnership with Content X, CCT, and/or WW Events partners ensuring alignment with our most up to date guidelines and/or templates. A Sr. DPM identifies inefficiencies and removes bottlenecks; escalates effectively, and is able to find a path forward in difficult situations. Throughout the brand design process, the Sr. DPM manages ongoing logistics, ensures overall alignment to scope and milestones, communicates trade-offs, and proactively plans for any and all option value to maintain the priority of the brand and/or creative strategy. The Sr. DPM is solutions focused and determined to identify challenges coming out of core team or leadership reviews. They are able to define and independently manage escalation paths at critical milestones, and anticipate and mitigate potential blockers across all phases of the project. Basic Qualifications:- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience using Microsoft Excel to manipulate and analyze data Preferred Qualifications:- Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights- Experience with Salesforce and TableauAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAmazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.You will be working with senior SDEs and principals to solve problems of scale, improve existing services & build new ones, and work on deep and complex algorithms to improve the experience of our customers globally while optimizing network operations. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Job DescriptionAs the GTM Program Manager this person will be a critical member of the Strategy & Operations team responsible for one of the top priorities to drive Specialist GTM plans and an improved Field interlock experience with our Specialization Sales team. Working with the WWSO Specialized Service Leadership, Strategy & Operations Leadership team and the LatAm sales and operations organizations, he/she will drive strategic programs, initiatives and processes that accelerate revenue growth and drive sales productivity. He/She will be engaging with senior stakeholders to meet or exceed joint business goals, and simplify and optimize the engagement between Specialized organization and the Field to ensure an excellent Field and customer experience.The ideal candidate will have experience in leading business strategy, innovation and transformation at scale in complex environments. They will have high business acumen and strong analytical skills coupled with strong collaboration and influencing skills. This is a hands-on position - the candidate must be willing to “roll up the sleeves”, be a self-starter with a bias towards independent problem solving, and have a passion for identifying and eliminating bottlenecks, anticipate business needs, make tradeoffs, and balance business dynamics despite constraints. The lead will thrive in a fast-paced environment, will be able to manage through ambiguity and complexity, and constantly seek ways to invent and simplify across the business.Key Responsibilities: - Work with Specialist Service, Segment and Vertical Leads to build and drive the short and long-term GTM strategy. - Participate in Field and WWSO specialized sales strategy and planning discussions. - Managing the Account Planning Mechanism across Enterprise & Interlock with extended supporting teams for LatAm. - Define key sales support mechanisms, processes, and programs to meet the rapid growth of the business and achieve revenue attainment and market development objectives. - Constantly innovate and improve programs and program management mechanisms, suggesting new ideas, sharing best practices, and improving the business and customer engagement model. - Proactively lead joint interlock mechanisms that identify mutual performance objectives, financial targets, and critical milestones. - Evaluate effectiveness of GTM programs and provide feedback on how to improve and enhance, including sharing best practices across Specialized Services and Geo/Field organizations. - Ensure alignment between Specialist Organization and Field organization. Remove sales blockers and accelerate escalations to resolution.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience in driving end to end delivery, and communicating results to senior leadership- Experience building processes, project management, and schedules- Experience using data and metrics to determine and drive improvements Preferred Qualifications:- Experience in program or project management

Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionCentral Programs team (CPT), India leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the worldwide WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing.Key job responsibilities Key job responsibilities• Clearly and timely communicate findings, determinations, and recommendations to program management and business partners, both at periodic intervals and as needed regarding escalated or high-risk project/program related issues.• Guide management in the development/review of applicable policies, procedures and business practices.Engage in frequent written and verbal communication with management and business partners to accomplish goals.• Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management).• Owns weekly/monthly reports and metrics.• Identifies gaps in audit programs and processes and escalates to manager.• Follows confidentiality rules with the documents reviewed.• Drafts documents and revisions on audit reports per manager direction.• Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions.• Earns trust of peers by understanding audit processes and programs.• Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies.About the teamAt WHS Central Program Team (CPT), our vision is to – ‘Be WHS Centre of Excellence that enable data driven decision making’ and Mission is to – ‘Provide actionable, objective insights through program management in order to help WHS make better, more informed decisions to prevent disruptions and ensure a safer workplace’. Basic Qualifications:- Bachelor's degree or equivalent- 3+ years of program or project management experience- Analytical skills with experience using Excel- Good communication skills (both verbal and writing) Preferred Qualifications:- Master's degree or equivalent- Experience with Six Sigma tools and Lean techniques- Experience with stakeholder management across geographies- Program/project management certification (PMP/ Six-Sigma)

Job DescriptionAs an AWS Customer Optimization Specialist on our collaborative worldwide team, you'll play a pivotal role in driving IT transformation for fast-growing companies. This is a unique opportunity to leverage your business and technical expertise to help customers unlock the full potential of the cloud.Your two-fold mission will be: first, to optimize cloud usage and spending through data-driven recommendations; and second, to accelerate the customer's cloud journey, guiding them as they expand their cloud footprint and pursue new innovation projects. By deeply understanding each customer's challenges, you'll provide tailored solutions that transform the way they leverage cloud technologies. This could involve reenginering processes, implementing best practices, or empowering them with the right cost management tools.Beyond optimization, you'll also collaborate closely with customers to identify how they can reinvest optimization savings to fuel further growth. Throughout, you'll work side-by-side with your worldwide team, proactively sharing insights and learnings to ensure customers benefit from the full breadth of experience across the organization.To thrive in this fast-paced role, you'll need exceptional communication and relationship-building skills. As a natural problem-solver, you can translate complex information into simple, actionable recommendations. And you're a passionate advocate, driven to help customers succeed. If this sounds like the role for you, we'd love to hear from you.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesYour key responsibilities will include serving as a trusted advisor throughout the customer lifecycle, with expertise on the cost and commercial aspects of AWS. You'll empower clients with AWS tools for effective cloud and IT spend management, assessing reporting needs, establishing KPIs, and managing strategic requests to ensure continuous progress in customer transformation.As a passionate advocate for AWS customers, you'll drive measurable financial success and help unlock the full potential of the cloud. You'll actively share insights and best practices with the wider worldwide team, so that others can learn from your customer engagements. You’ll also work closely with the wider AWS stakeholder teams to include account managers, sales leader, solution architects during your daily interactions and through reporting mechanisms.A day in the lifeAs an AWS Optimization Specialist, every day brings new opportunities to help customers succeed as part of a collaborative team. You'll start your day arriving at the office, eager to learn from your experienced colleagues and brainstorm ideas together. Diving into AWS usage data and cost analytics tools, you'll identify optimization opportunities, drawing on your team's expertise to uncover hidden savings for the customer. During a video call, you'll work alongside the customer's IT, operations and finance teams to understand their challenges and develop a tailored plan to streamline cloud utilization and reduce costs. Using AWS's suite of cost management tools, you'll provide the customer with detailed, data-driven recommendations.Once the customer has optimized their cloud spend, you'll work with them to accelerate their journey with AWS. For example, you might help them use the money they've saved to fund a new innovation project, like a proof of concept for a third-party solution available on AWS Marketplace. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. GSO2024 Basic Qualifications:- Bachelor's degree in business, computer science, or a related field or equivalent experience - Experience in the technology or cloud services industry, preferably customer-facing role, such as account management, business development, or customer success- Experience leading and managing multiple strategic projects and initiatives simultaneously and working across a wide variety of internal and external customers Preferred Qualifications:- Demonstrated ability to work collaboratively with cross-functional teams, including sales, marketing, and technical teams- Familiarity with industry best practices and trends in cloud optimization and IT spend management- Proven track record of driving financial success for enterprise-level customers through cloud optimization initiatives: cloud cost management, cloud financial management, and IT spend optimization- English plus one other EMEA spoken language Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Job DescriptionAre you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon’s products using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving a high-visibility program of reducing customer service contacts that go to an agent through the expansion of our automated tools as well as through Artificial Intelligence (AI). You will own and execute a complex projects and programs that spans across the globe and multiple organizations within Amazon. You will be a thought leader and innovator within the organization. The ideal candidate has a collaborative work style, an innovative mindset, and an unparalleled work ethic. You have an excellent record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. Key job responsibilities- Be a singular owner of the program, managing all aspects of stakeholder engagement and deliverables from inception to launch, as well as the overall program’s strategy and roadmap.- Define business and systems requirements working with internal and external customers.- Define and execute the project plan from design to release, securing resources, and managing implementation. - Clearly communicate goals, roles, responsibilities, and desired outcomes. - Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. Support partner teams to refine processes and increase efficiency in line with program objectives.- Make appropriate tradeoffs to optimize time-to-market in consultation with stakeholders.- Manage multiple internal and external, cross functional and remote stakeholders. - Develop change processes associated with program rollout and ongoing support.- Track delivery against program objectives and implement proposals to improve program services and efficiencies.- Scale existing programs to expand coverage of existing services or programs to additional domestic and international locations.- Ideate and drive strategic change across the broader CET team.A day in the lifeIn this role you will track deliverables of our science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects, meet objects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required.You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamThe mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI. Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Intuitive understanding of optimal versus sub-optimal customer experiences, with ability to quickly assess the situation and identify solutions to improve/fix. Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAre you interested in joining the Fulfillment By Amazon (FBA) team as an principal product manager tech to design and build innovative products on behalf of Amazon sellers around the world?Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon (FBA) enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.We are looking for a Principal Product Manager tech who is analytical, resourceful, customer-focused, and team-oriented with written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.This new role is unique in that you will be entrepreneurial while leveraging Amazon’s resources and scale. You will work closely with a cross-disciplinary team of data and research scientists, economists, engineers, product managers and executives across the FBA business to accelerate our new product development and launch cycle. We are on the forefront of supply chain thought leadership, working on some of the most exciting and challenging problems in the industry. Join us as we shape the future of global supply chains and marketplace.Key job responsibilitiesThis is a highly visible role that requires partnering with FBA teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inbound team, you will play a key role in shaping Amazon’s FBA business with the following technical product management and leadership responsibilities:• Own a portfolio of innovative seller-facing management tools from ideation stage to launch.• Develop and write proposals and business plans, gain approval from stakeholders (e.g., adjacent product managers, legal, PR) and leadership to move those plans forward• Collaborate with scientists and product managers as well as operations teams, user experience teams, and seller support teams, to create product vision and road map for tools used by third party sellers• Work closely with scientists and software developers to build minimum viable productsA day in the lifeFBA team focuses on driving seller growth and reducing costs for the fast-growing FBA business by effectively managing our supply chain. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering our customers the Earth’s largest selection and lowest prices. FBA enables Sellers to provide fast and efficient delivery to customers using Amazon fulfillment services. In 2022, Sellers used FBA to fulfill billions of customer orders, shipping more than half of all products offered on Amazon. To our customers, FBA provides a broad and diverse inventory of products from apparel, books, electronics, to consumables with many of them available with 1-Day shipping. This is a unique space where we innovate using various management science tools, such as optimization, econometrics, machine learning, market/contract design, behavioral and experimental sciences to solve novel problems at scale. We work full stack, from foundational back-end systems to future-forward user interfaces.Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. As mentioned by Jeff Bezos in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world. Inventory Planning within FBA is a core essential that serves Sellers in determining what, when, and how much to reorder, how to drive sales on existing inventory and how to optimize for best returns. Basic Qualifications:- Bachelor's degree- 10+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionGAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst, you will support Amazon’s customers to resolve billing defects, reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and have ability to understand complex disputes resolution process.Summary of Responsibilities• Understanding of Accounts Receivables process and systems• Follow-up with internal teams via emails and calls to ensure timely resolution of disputes• Proven ability to work successfully in an ambiguous environment• Proven ability to meet tight deadlines, prioritize workload and meet productivity goals• Fluency in Microsoft Excel is a must• Continually look at ways to improve the customer experience• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement• Reconcile complex accounts and have excellent attention to detailKey job responsibilitiesGAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes related to AR billing. As a disputes analyst, you will support Amazon’s customers to resolve billing defects, reconcile accounts and drive root cause fixes. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and have ability to understand complex disputes resolution process.Summary of Responsibilities• Understanding of Accounts Receivables process and systems• Follow-up with internal teams via emails and calls to ensure timely resolution of disputes• Proven ability to work successfully in an ambiguous environment• Proven ability to meet tight deadlines, prioritize workload and meet productivity goals• Fluency in Microsoft Excel is a must• Continually look at ways to improve the customer experience• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement• Reconcile complex accounts and have excellent attention to detail Basic Qualifications:Degree in Finance/Accounting/Business Studies or other related areas• 3 to 4 years of experience in Accounts Receivables or other customer facing department experience• Ability to provide exceptional customer experience• Strong communication skills, both written and verbal• Good interpersonal skills and team player• Ability to take initiatives, meet tight deadlines and prioritize workload • Proficient in Microsoft Excel and Word Preferred Qualifications:- Advanced Excel skills are advantageous- Knowledge of Oracle Financial Application (OFA) experience- Knowledge around supplier/vendor payment queries- Candidates with experience in Account Payable/Finance related processes

Job DescriptionWiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers deserve the best connectivity and smart home experience possible. To find out more about eero, please visit eero.comKey job responsibilities- Lead projects and collaborate across Product, Design, QA, and Engineering to build new and innovative application experiences for the Android platform.- Shape our product vision and build exciting business and customer facing Android features.- Enhance and optimize existing software components to improve reliability, scalability, and flexibility.- Define, design, and develop the tactical direction of our server side and middle-ware services.- Provide mentorship to other engineers and help change development processes to increase developer productivity and project predictability.A day in the lifeAs a Software Engineer on the eero team, you will have an opportunity to collaborate with Design, Product, Legal, Security, and cross-functional Engineering teams to enhance our retail hardware and software offerings. From building reusable UI components, to integrating with cloud APIs, you will evolve our mobile offerings to handle continuous requests from around the world. eero’s Android app is essential to connecting users to their networks and giving them control to manage devices and troubleshoot. In this role, you will be responsible for evaluating new frameworks and tools, mentoring fellow engineers, improving our build process, and shaping eero’s future roadmap.About the teamWe are scaling the eero team and are looking for a motivated, experienced, and product-focused Android engineer to help us build word-class software that is scalable, highly available, maintainable, and secure. We work on products that define how our customers interact with their eero networks and hardware. We power their experience from login, network setup to device management and much more! We are a full stack team with specialized developers in mobile, web, and cloud engineering working on key features built around the user experience. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Key job responsibilitiesResponsibilities include but are not limited to: - Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems - Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws - Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions - Responsible for recommending appropriate risk mitigation measures to management, including ergonomics - Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,200/year in our lowest geographic market up to $76,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.This role will be a part of the Central Shopping Experience team, which strives to help our customers in Emerging Markets discover earth's largest selection faster, better, and easier while providing a seamless Identity experience.We are looking for a Senior Product Manager-Tech to lead the Identity charter for Emerging Markets. The key responsibilities include partnering with key stakeholders across business & technology teams to formulate, prioritize, and execute the product roadmap for Identity solutions tailored to the unique needs of customers in Emerging Markets. The role is also expected to influence global partner teams to innovate and develop Identity solutions that cater to the diverse requirements of emerging customers.The ideal candidate for this position comes with strong product management experience, is customer obsessed, data-driven, and is able to operate with minimal supervision. They should have strong problem-solving skills, be able to influence partner teams, and juggle multiple tasks with competing deadlines. Experience in working with Emerging Markets and understanding the unique challenges and opportunities in these regions is highly desirableKey job responsibilities- Roadmap Management: Define high quality product roadmap based on business strategy and voice of customer. Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap. - Create buy-in for the product roadmap with internal and external stakeholders.- Requirements Definition: Partner with UX design team to develop high quality requirements and manage the scope of each product launch to deliver key capabilities on time.- Product Roll-out: Create and execute go-to-market plans for new products and features. Work closely with product engineering to develop product(s) and go-to-market teams (marketing) to drive adoption. * Define and monitor key performance metrics to ensure performance, and continually optimize operational efficiencies.- Be comfortable with hands-on, day-to-day problem solving, implementing quick and effective action plans to meet short term priorities. Equally comfortable in generating a 3-year strategic vision.- Prepare and present business reviews to senior management Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in building and driving adoption of new tools

Job DescriptionThe Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeepingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44,600/year in our lowest geographic market up to $71,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Experience in worker's compensation case management- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificatesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,200/year in our lowest geographic market up to $76,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionThe Network Engineering Scheduling and Technology (NEST) Science team is looking for a seasoned Sr. Product Manager, Technical (PMT) to launch and scale data science products serving network planning and scheduling needs across Amazon's middle mile transportation space. We are a product driven science team that own a suite of predictive, optimization and simulation models that aim to shape customer package flow through our network in the most efficient manner possible. These models simulate propagating effects of network parameters on key metrics, provide what-if analysis abilities to various teams in the organization and recommend changes for optimal network flow. We need your expertise to position these models as science products serving complex and ever-evolving business needs within the wider Consumer organization, set and champion their long term vision and strategy, and work with program, science, engineering teams through execution and delivery. The successful candidate will excel at digesting internal customer business problems, questioning assumptions and simplifying them beyond the operational level.As a PMT, you will work with Scientists on the team to define the Science roadmap and facilitate the feedback loop between our Science development and the business decisions we are informing. As the customer-facing arm of the team, you will own relationships with decision makers to help improve the end-customer experience by making the decisions that impact those end-customers more data and Science-driven. Key job responsibilities• Define and drive product vision and strategy, and write PR/FAQs and product strategy documents. • Identify and define business problems in the middle mile transportation network management; think big beyond simple automation of current processes but propose product solutions that redefine how we operate our network.• Bridge between Program, Science and Engineering teams to define requirements, scope minimum lovable products (and beyond), drive adoption.• Work across organizational boundaries to drive product vision alignment with key stakeholders and own product communications with key stakeholders and executives.About the teamThe Network Engineering & Scheduling Technology (NEST) team focuses on network wide needle moving efforts to reduce transportation cost and improve customer experience, which are achieved through better optimization of package flow across our arcs and nodes throughout Amazon's Transportation network. Our team enables these efforts through predictive and prescriptive analytics, providing future-looking insights on the business, predicting what is likely to happen and optimizing decision making under uncertainty. Equipped with techniques from Operations Research, Machine Learning and Simulation, some of our models are used to govern scheduling and equipment selection of hundreds of thousands of truck movements, optimize network configurations, determine the transit times between nodes, and simulate network flow under uncertainty for informed decision making. We build models that influence current behavior and aim to productize them establishing mechanisms to track and improve their performance, as supported by key performance indicators. Our core team consists of Applied, Data, and Research Scientists along with technical Product Managers that come from diverse backgrounds. Basic Qualifications:- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- MBA or Master's degree in a quantitative field with 2+ years of relevant product management experience Preferred Qualifications:- Experience working with science teams and/or on products centered around predictive/prescriptive science modelsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAmazon's Elastic Compute Cloud (EC2) team is responsible for enabling customers to run their critical workloads in the cloud. EC2 team also provides customers ability to modernize their applications via refactoring, replatforming and rehosting techniques. In the refactoring space, we are seeking a ML Engineer to experiment with ML algorithms and tools, select appropriate datasets and data representation methods, perform feature engineering, model selection and validation, run machine learning tests and benchmarking, perform fine-tuning using test results, train and retrain systems and build prototypes. The ML focused SDE should understand deploying ML models to production, building components in a service, consider multiple design approaches, and make appropriate trade-offs for data and model parallelism at scale. The ML focused SDE should sufficiently be able to actively participate in technical and customer discussions within the team such as participating in code reviews, design discussions, operational reviews, and working backwards exercises with customers, peers and stakeholders.Key job responsibilities* You demonstrate independence in ML model development applying a range of ML tools and algorithms. * You demonstrate your ability to solve difficult problems that contain visible risks or roadblocks. You have solved problems without immediately obvious solutions, though the solution may appear obvious in hindsight.* You have demonstrated your proficiency with the major lifecycle of software and ML model development including design, coding, model experimentation, tuning and model validation. * You collaborate with data scientists and engineers in providing data engineering support and integrate with managed ML services. You are also capable of deploying ML models to an integration or production environment.* You are active in review processes on your team (e.g., code reviews), providing meaningful feedback to others, including more senior engineers. You seek feedback on your own work actively and early enough to be actionable.* You make improvements to your team’s development and experimentation processes.* You communicate effectively to your team about the work you deliver. * You mentor new teammates and/or interns to help them become productive contributors Basic Qualifications:* 3+ years of non-internship professional software development experience* 3+ years of programming with at least one software programming language experience* 3+ years of design or architecture (design patterns, reliability and scaling) of new and existing systems experience Preferred Qualifications:* 3+ years of demonstrated proficiency with the major lifecycle of software and ML model development including design, coding, model experimentation, tuning and model validation* 3+ years of demonstrated independence in ML model development applying a range of ML tools and algorithms* Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionWould you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for an experienced business development manager to support our Independent Software Vendor (ISV) Accelerate (ISVA) program in providing co-sell support and benefits to help ISVs drive new business and accelerate co-sell with AWS. The Co-Sell Program Business Development Manager leads partners’ journey through the ISVA program, from onboarding and activation to guiding partners’ co-sell acceleration, as well as program enablement, compliance, and reporting.In this role, you will design and build scalable mechanisms to simplify and enhance partner experience with ISVA, activate partners in the program, and accelerate partners’ co-sell journey. This role will work cross-functionally with multiple teams around the world including directly with APN Partners, Partner Management, Business Intelligence, APN Programs, and AWS Sales leadership, to programmatically support and enable AWS’s most strategic co-sell partners. The successful candidate will have experience working in or with partner or alliance teams, an understanding of sales/co-selling, and experience building programmatic mechanisms to support stakeholders at scale. They will also demonstrate an ability to earn trust with multiple internal and external stakeholders, strong ownership, excellent attention to detail and problem-solving skills, and a passion for working in a fast-paced and dynamic work environment.Key job responsibilitiesKey responsibilities include, but are not limited to:• Own the partner journey through the program, from onboarding and activation to developing innovative strategies to drive partners’ co-sell acceleration at scale • Drive program automation, working cross-organizationally with tech and non-tech teams, that simplifies and enhances the partner experience and increases overall team efficiency• Develop, audit, and improve processes and mechanisms to support partner (and where applicable, AWS partner management) onboarding, enablement/support, compliance, offboarding, and reporting• Work directly with external customers (e.g. APN ISV Partners)• Build and maintain successful partnerships with global teams, segment stakeholders and key business sponsors across the Americas, EMEA, and APAC• Design and track business metrics and perform business analysis to measure impact, effectiveness, appropriateness, and adoption to be reported to leadership Basic Qualifications:- 5+ years of professional or military experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience working in or with partner or alliance teams Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- Understanding of sales/co-sellingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth and carry products that our customers want and enjoy, while ensuring that customers are safe and get safe products from Amazon. To get there, we need exceptionally talented, bright, dynamic and driven people. If you'd like to help us build an environment where our customer’s safety is paramount, where we enable our customer’s to find and buy anything online, and where we ensure that we maintain and enhance customer’s trust on Amazon, then this is your chance to be part of a challenging and strategic initiative.We’re looking for a strong Senior Product Manager- Technical to join our team in Seattle, WA. You should have strong technical problem-solving skills, product management skills, excellent communication skills, an understanding of how developers build, manage and deploy their infrastructure and applications. You should also possess the ability to influence people across the organization from tech leadership to business managers by creating win-win solutions, and the desire to be an individual contributor to support Amazon's next generation technology. To do this, you must be able to manage complex initiative across numerous novel business models and create certainty out of ambiguity while having a firm grasp over the operational, financial, and technical aspects of each program.This role will report into the global product team that enables and support Amazon’s Safety and Compliance team. This team owns technology products that span all of Amazon Consumer and Retail business such as Amazon.com, AmazonGo, Amazon Fresh, Amazon Prime Now, Amazon’s third-party fulfillment business, etc. One of the main goals is to ensure our supply chain has the right technology and controls in place to support our safety and compliance goals. This role is inherently cross-functional—the professional will work closely with various partner supply chain teams across Amazon (product and engineering), Supply Chain SME, project management, fulfillment operations, finance, legal, safety and compliance, and their respective executive teams to bring products to market, develop and grow business opportunities, and enhance our existing tech products and features. A successful candidate will be highly analytical, resourceful, customer-focused, and will have an ability to work independently under time constraints to meet deadlines.You should be passionate about retail, supply chain, consumer business, and to build meaningful products. Prior experience working in product management, managing tech roadmaps, retail, and supply chain is preferred. Ability to deal with ambiguity and knowledge working with data is preferred.Key job responsibilitiesYou must be able to:• Work with internal customers to understand their use cases and their existing solutions.• Collaborate with partner engineering teams to drive the product roadmaps for compliance and safety.• Address bottlenecks, provide customer input, anticipate and make tradeoffs and balance the business needs versus technical constraints.• Partner with multiple tech and product teams across multiple locations with varying sets of priorities to ensure a timely delivery of the solution.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability.• Have the ability to query and analyze data, and come up with insightful findings out of data.A day in the lifeThe ideal candidate is passionate about products, has strong product development and process design skills, as well as exceptional project management abilities. The candidate will have demonstrated experience in building and managing teams. They should also be comfortable dealing with unbounded ambiguity and operating in a fast-paced, entrepreneurial environment. Basic Qualifications:- Bachelor's degree- 6+ years of technical product or program management experience Preferred Qualifications:- Experience in technical product management, program management or engineering- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience owning feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time- Experience in building and driving adoption of new toolsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionJob summaryAmazon seeks a Manager to lead the Accounts Receivable team. The successful candidate will lead a team of 15-30 employees and will report into the IN AR Leader. The candidate will be a strong communicator and will be responsible for coordinating and representing the interests of Finance Operations receivables group within Amazon in the areas of Vendor/client dispute management, Invoicing, Cash Application and Collections.The responsibility of this role will be Global process management. This individual will be a very strong leader who is adept at driving change within a very dynamic business environment and has a proven record of delivering process efficiency results.Job duties include:Management responsibilitiesPerforms autonomously, initiates and manages complex, departmental and/or cross- company work. Managing process workload and establishing priorities.Is expected to set and improve policies and procedures, maintaining full compliance and implement best practices.Independently manages and drives recruiting efforts. Continually raises the bar.Plays significant role in career development of the team.Drives execution of vision and goals for the team.Business ResponsibilitiesSetting up process priorities and aligning with overall organization goals.Driving organization’s strategy, plays a leader’s role in improving process efficiencies and effectiveness, spearheads development and implementation of tools and other automation.Exploring upstream/downstream improvement opportunities by working with business partners, identifying root causes and builds long term solutions.Act as a process SME and drive engagement across multiple stakeholder groups to drive required process improvementsBuilding long-term relationship to improve OTC lifecycle. Stakeholders and customer management.Building and maintaining operations and projects performance metrics and continually raising the bar.Evaluating and communicating accounts receivable controllership risks with the Finance Operations, assessing the adequacy of existing controls and partnering with controllership team to implement new controls as needed.Operationalizing policies, documentation and implementation, and procedural compliance with the Sarbanes-Oxley Act. This includes developing, modifying and maintaining the operational and design effectiveness of internal controls partnering with Internal Audit.Ability to lead and contribute in other process areas like collections, cash application, credit notes and deduction management, collections and vendor/customer contact management.Hands on experience of managing and leading a team of 50-150 members including operational managers across receivables processes.Demonstrated ability to meet deadlines while managing multiple projectsAbility to dive deep and design/redesign processes for existing as well as new business lines / geos expansionAbility to work independently in a fast-paced and rapidly changing environment - candidate has to be strong in dealing with ambiguityInternal job descriptionLoop competencies-Basic qualificationsCA, CPA or CWA, with 18+ or more years of relevant Finance and/or Operational experience. Excellent People Management skills with an ability to influence to meet goals Strong presentation and written communication skills are essential, as is the ability to build effective partnerships with senior leaders across a variety of groups throughout Amazon Strong analytical skills and ability to evaluate business processes Experience with complex problem solving using Lean / Six Sigma techniques desired Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion Advanced presentation skills and the ability to guide and influence leadershipPreferred qualificationsExcellent analytical and problem solving skills Demonstrated experience in Finance Operations International experience at a multinational organization a plus Proven project management ability that shows how to organize find solutions and follow through to a successful conclusion specifically using technology and building consensus across diverse teams Experience with complex problem solving using Lean / Six Sigma techniques a plus Independent and entrepreneurial style showing the ability to work with minimal direction in a fast-paced and rapidly changing environment Basic Qualifications:- 8+ years of tax, finance or a related analytical field experience- 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 5+ years of directly managing and leading a team of 5+ members experience Preferred Qualifications:- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of mentoring junior finance and/or business team members experience- 3+ years of working with senior staff (e.g. c-suite) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision-making

Job DescriptionAlexa is the personal assistant and cloud service that powers the next generation of ambient computing devices, devices designed around your voice. We believe voice is the most natural user interface for interacting with technology across many domains. At Alexa Communications, we are inventing the future of global, multimedia communications. It’s still Day One for the Alexa Communications team – we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more useful, and delight customers around the world. You’ll be joining a team building cutting edge LLM powered distributed systems to enable world class, highly scalable, and user friendly systems as we aspire to connect people together through Alexa!Key job responsibilitiesAs a key member of the engineering team, you will have influence on our product and technology strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product. You will be successfully setting up the architecture foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating a reliable, scalable, and high-performance service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. You should enjoy working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionWe are seeking a self-motivated and talented UX Program Manager with strong organizational skills, great drive, and best-in-class ownership to join our Buy with Prime UX design team. You will work collaboratively with designers, developers, researchers, and product managers, leading projects throughout the planning, design, and development lifecycle to implement simple, scalable approaches that force-multiply design efforts.This role requires deep functional expertise, excellent leadership skills, and the ability to hit the ground running. Reporting to the Manager of Design Operations, you will own key programs and continuous-improvement efforts such as prioritization, intake, tracking and reporting mechanisms, tooling, and other aspects of Design Operations. You will invent, evolve, improve, and simplify in a manner that scales across multiple teams, feature types, and development methodologies.You are flexible and comfortable with ambiguity, adapting your approach to meet the needs of a broad set of partners. At the same time, you are adept at driving for clarity and alignment across partners and stakeholders.Key job responsibilitiesSupport the Design Operations practice, including intake, prioritization, capacity planning, tooling, and process optimization.Define and manage strategic initiatives to improve design team efficiency and impact.Measure the impact of programs and initiatives both qualitatively and quantitatively.Collaborate cross-functionally with designers, developers, researchers, writers, and product managers to ensure a smooth product development process.Create, maintain, and publish reports and dashboards that share project information and illustrate progress against goals.Support the management team with effective team communication, proactive problem solving, and information distribution.Establish and drive a communication strategy to keep the UX team and partner teams informed and aligned on priorities and risks.About the teamBuy with Prime UX is a centralized design and research organization with the Stores organization. Our designers, researchers, writers, and program managers operate as embedded design team members within domain areas to build subject matter expertise, while reporting and operating as a centralized team to drive consistency across products, establish cohesive North Star vision artifacts for Buy with Prime, and support career growth. Basic Qualifications:Bachelor’s degree or equivalent industry experience.4+ years of successful experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team.4+ years of experience leading large projects through the full product development life cycle in a large, cross-functional team.Excellent written and verbal communication skills Preferred Qualifications:Strong knowledge of project management tools and methodologies (Agile to Waterfall)Deep understanding and knowledge of human-centered design processExperience managing UX programs and working with Design and ResearchStrong ability to effectively manage cross functional projects, dependencies and bottlenecksExperience escalating issues and anticipating and making hard trade-offs between business and customer needExperience gathering and analyzing large amounts of data and delivering continuous business improvementsAbility to work effectively with tight deadlines in a fast-paced environmentHigh attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervisionStrong sense of ownership, urgency, and drivePassion for design, research, and writing.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,800/year in our lowest geographic market up to $159,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionThe Global Edge Compute team is looking for a Software Development Engineer who is passionate, innovative, and has a strong drive to automate and simplify. We are responsible for services that manage Amazon's edge compute fleet - millions of devices across thousands of locations. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We're looking for entrepreneurial and innovative individuals who thrive on solving tough problems. We're building something that has never existed before - a unified means of provisioning, configuring, managing, and deploying onto disparate edge compute devices worldwide.This is a high ownership role with significant scope. We value your ideas and are looking for people who want to help innovate.Everyone on the team wears multiple hats and works in a highly collaborative environment. As an Amazon Software Development Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Python, Linux, and AWS services, including Greengrass and IoT. You will tackle challenging and novel situations every day and you will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.A successful engineer in this role:- loves automation. Millions of devices cannot be managed as snowflakes so we automate everything.- is highly analytical. You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.- is engaged by ambiguity. You're able to explore new problem spaces with unique constraints and thus non-obvious solutions.You will identify problems and develop solutions. You embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.You will be a role model for other talented engineers, develop their engineering capabilities, and guide them on making the correct technical decisions.Key job responsibilities- You will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. - You will partner with multiple Software Development Managers, robotics solutions engineers, Product Managers, Technical Program Managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:- Implement new software by designing, coding and launching global edge compute automation systems- Design software solutions for emerging business use cases- Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Fulfillment's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- OR, Bachelor's degree in Electrical Engineering, Bachelor's degree in Electronics, Bachelor's degree in Computer Engineering, Bachelor's degree in Engineering Science, Bachelor's degree in Engineering PhysicsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionA Amazon está no Brasil desde 2012, estabelecendo parte de sua operação no centro de distribuição em Cajamar – SP, somos reconhecidos como uma empresa obcecada em trazer inovações para o cliente. Para manter essa crença precisamos de pessoas que gostem de aprender e inovar, trazendo consistência e mergulhando profundo em seus propósitos.Essa posição é direcionada a candidatos internos Amazon.Disponibilidade de trabalho: Escala 5x2 Você tem paixão por mergulhar fundo nos dados e nos números? Você está motivado a trabalhar em situações desafiadoras? Se você respondeu sim às perguntas acima, por favor, continue lendo!Key job responsibilities• Onboarding de associados surdos;• Tradução para libras dos materiais de treinamento;• Intérprete das comunicações internas (start up);• Coaching de produtividade e qualidade; Basic Qualifications: High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:Será considerado diferencial ter onhecimento em linguagem Libras

Job DescriptionOpsTech IT organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.We are looking for a talented Sr. UX Designer to help design our next generation systems. You’ll work closely with a cross-functional group of UX researchers, engineers, product managers, and executives to propose and deliver the best possible customer experience for our products.The ideal candidate demonstrates strong ideation skills, holistic design thinking, attention to detail, and passion for making difficult tasks into simple and delightful experiences for the user. You must be able to work with ambiguity in a fast paced environment and deliver design that elevates the customer experience.Key job responsibilities- Own the CX from beginning to end and ensure product/feature is built to spec and achieves project goals.- Conduct user research to understand user behaviors, needs, and motivations.- Translate research findings into actionable insights and design solutions.- Create wireframes, prototypes, and high-fidelity designs to communicate design concepts.- Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with project goals.- Iterate designs based on user feedback, usability testing, and data analysis.- Work inventively around constraints and navigate ambiguous situations.- Be a passionate and effective advocate for design with non-design audiences.- Build relationships and communicate effectively with local and remote cross-functional teams.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax Preferred Qualifications:- Experience in delivering design solutions for projects of large scope and complexity- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience defining and maintaining design patterns and UX standardsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.