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    Job DescriptionAmazon Australia Customer Service Team is seeking a highly motivated, experienced Senior Program Manager for the Customer Experience (CX) team in Sydney, Australia. The successful candidate will be responsible for leading new business launches, working on defect elimination and CX improvements for a portfolio/category of the Australia business from a customer service perspective. This will be a diverse and highly visible role requiring a strong aptitude for building partnerships through earn trust, and influencing a wide range of stakeholders at every level of the business. You will establish yourself as a subject matter expert in a fast moving, ambiguous environment, relentlessly advocating for our customers with business partners and manage life cycle of complex initiatives. Interfacing with Retail teams, Business Program teams, Customer Service Operations teams, you will contribute to making Customer Service a differentiator for Amazon Australia.Our team operates out of our fabulous CBD office conveniently located near transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities- Advocate on behalf of the Customer and Customer Service during all business engagements to ensure a consistent high-bar of excellence.- Drive people, process, and technology initiatives to optimize the Customer Support experience end-to-end.- Manage all key aspects of the Customer Service and how it pertains to business start-ups and their lifecycle management.- Deliver product/program quality improvements based on Customer feedback and core Customer Service performance measurements.- Identify opportunities to develop and drive solutions to enable automated tools and applications for self-service.- Collaborate with other worldwide CS, business teams, product managers and technical teams for the execution of strategic projects for Australia- Define, prioritize and plan the Projects that will need to be implemented, gaining alignment with all appropriate levels within Amazon's Customer Service (CS) and partner teams.- Schedule and secure the resources and manage cross functional teams to deliver to these projects.- Monitor the Projects overall progress: anticipating risks, resolving issues and initiating corrective action as appropriate- Identify and manage stakeholder groups, and provide regular operational metrics and business reports to those groups.- Act as a knowledgeable resource in CS Operations, sharing best practices in project management.A day in the lifeEveryday is about hustling and working alongside other program and senior program managers. Participating in WBRs and defined team mechanisms. Being able to balance speed with execution and taking tough decisions. Focusing time on reflecting what could be done better, being vocal and participative in meetings and sharing point of views, and most importantly doing this with a smile and positive perspective. Basic Qualifications:- 6+ years of program or project management experience- 6+ years of managing stakeholders in cross-functional project experience- 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- MBA- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- Ability to effectively articulate written and verbal point of views with the ability to disagree and commit through collaboration and keeping the larger org vision in perspectiveAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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    Job DescriptionTeam Vision and Mission:Our goal is to establish Amazon as the world's most reliable shopping platform for safe and compliant products. We are committed to shielding customers from unsafe, illegal, controversial, or policy-violating products, while enabling our Selling Partners to offer a wide range of safe and compliant products. We intend to achieve this on a global scale by, (1) Implementing a science-first approach to provide customers with trustworthy listings, (2) Creating user-friendly tools to simplify the compliance processes for our Selling Partners, (3) Actively engaging with external stakeholders to build public trust in our dedication to customer safety, (4) Disincentivizing bad actors from participating in our stores, and (5) Innovating to reduce operational costs. This role is part of the Seller Compliance Enablement Vertical, which aims to educating, engaging and as a last resort taking account enforcement actions to drive product compliance for our catalog WW. We also aim to proactively detect and swiftly enforce bad actors who intentionally violate them. We aim to achieve this through, (1) leveraging LLM generated seller education that is dynamic and tailored to proactive education and compliance enablement, integrated with AI-guided real-time support services; and (2) disincentivizing bad actors through civil and legal actions deterring them from using our platform.Required SkillsThis position demands a diverse skill set, encompassing strategic thinking and in-depth analytical problem-solving. The ability to make high judgement, effective and high velocity decisions is crucial. Candidates must excel in communicating complex technical and operational issues in clear business language and you must be comfortable performing in a highly collaborative environment and working with your peers to accomplish the objectives of the organizationKey job responsibilities- Manage a global team of risk managers- Accountable for establishing the vision, strategy, and implementation of all pivotal outcomes for the team- Define, implement, manage and execute program objectives, including the tracking of metrics and key performance indicators to evaluate program efficacy and drive ongoing improvements- Collaborate with diverse cross-functional teams to evaluate existing controls and influence technology and science teams in developing scalable seller experience tools and workflows.- Regularly communicate with senior leadership on progress to goals, alignment with deliverables and seek support where necessary Basic Qualifications:- A Bachelor's degree or higher- Over 10 years of leadership and people management experience in a dynamic operational setting- Proficiency in Program/Project management- Demonstrated involvement in developing and contributing to strategic planning processes- Proficient capability to gather and analyze data to inform business strategies and decisions- Effective coaching and leadership skills that enhance team performance Preferred Qualifications:- Advanced degree (MBA, MS, etc.)- Proficiency in oral and written communication, along with the ability to define technical requirements and prioritize tasks- Capability to navigate ambiguity and adapt to a dynamic work environment and fast-paced workflow- Proven track record of meticulous attention to detail, self-motivation, and follow-through- Sound business acumen, demonstrated influence, and robust analytical reasoning are vital for success in this role- Experience with extensive e-commerce platforms encompassing intricate business processes- Proficiency in 6 Sigma and Lean Manufacturing methodologies aimed at reducing waste, preventing defects, and optimizing processesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,700/year in our lowest geographic market up to $236,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionCome shape the future with us! As a major cloud provider, our technology powers many of the world's largest organizations. We are now building a new and exciting Generative AI application that will transform how enterprises operate.You will have the exciting opportunity to be on the ground floor of developing this cutting-edge product. We are seeking creative problem-solvers who are energized by tackling complex technical challenges to push the boundaries of what's possible with AI. Our team collaborates closely across roles to rapidly build, test and iterate as we create an AI solution that delivers real business value. Join our innovative team to leave your mark on the next generation of AI.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Key job responsibilitiesAs a Software Development Engineer, you will solve technical challenges and act as a mentor to other junior engineers. Given that this is an early-stage initiative, you'll play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will help invent new features, design, develop and deploy highly scalable and reliable distributed services. You will work with a variety of core languages (primarily Java and Python) and technologies (AWS). You will work closely with Product Managers, Engineers and Applied Scientists.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionCome shape the future with us! As a major cloud provider, our technology powers many of the world's largest organizations. We are now building a new and exciting Generative AI application that will transform how enterprises operate.You will have the exciting opportunity to be on the ground floor of developing this cutting-edge product. We are seeking creative problem-solvers who are energized by tackling complex technical challenges to push the boundaries of what's possible with AI. Our team collaborates closely across roles to rapidly build, test and iterate as we create an AI solution that delivers real business value. Join our innovative team to leave your mark on the next generation of AI.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Key job responsibilitiesAs a Software Development Engineer, you will solve technical challenges and act as a mentor to other junior engineers. Given that this is an early-stage initiative, you'll play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will help invent new features, design, develop and deploy highly scalable and reliable distributed services. You will work with a variety of core languages (primarily Java and Python) and technologies (AWS). You will work closely with Product Managers, Engineers and Applied Scientists.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and their servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We have an immediate opening for a Project Design Electrical Engineer in Sydney. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!As an Amazon Fleet Remediation Project Design Electrical Engineer, you will lead design projects in operational data centers, that remediate issues, upgrade our existing infrastructure or add new services. You will be the 'go to' engineering resource for these projects and will provide lifecycle support from design through implementation. You will use your electrical expertise to:• Own the design for existing data center upgrades and design-solutions which add data center infrastructure, capacity, improve availability, and/or increase sustainability.• Prepare/review short circuit coordination studies and maintain the software models to match as-built site conditions.• Perform design and equipment submittal review for Data Centers in your region.• Interface with internal and external data center design engineering team, server hardware team, environmental health and safety team, field engineering, and controls engineering to promote standards that maintain consistency and reliability in services delivered.• Work on concurrent projects, sometimes in multiple geographical regions.• Act as a technical subject matter expert for your given discipline during new remediation projects.• Support construction, commissioning, operations, and turnover. Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Fleet Remediation Project Design Electrical Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide design and recommendations despite uncertainty• Are detail and data oriented with familiarity with design/construction processes• Have experience managing engineering projects and engineering consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)• Manage design and as built drawings and documents• Prepare and present progress reports to all relevant stakeholders• Be inclined to get into the field to see things up closeA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:• Bachelor’s Degree in Electrical Engineering • 8+ cumulative years of design experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer)• Experience with the design consultant or operation/maintenance or resident design engineer or hands-on (in the field) design consultant of mission critical facilities, especially data centers. Preferred Qualifications:• Knowledge of building codes and regulations for ANZ• Experience using a variety of web based software's and tools for calculation and data processing mainly ETAP software• Experience reading, interpreting, and creating construction drawings, specifications & submittal documents and ability to carry design concepts through exploration & development into deployment/mass production• Have fluent knowledge of continuous operating redundant electrical systems, cooling systems, air flow containment, fire protection systems and EPMS/SCADA/BMS Controls systemAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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    Job DescriptionHave you ever wondered how the Amazon product detail page works? How all of a product’s variations (e.g. size, color, etc.) show up on a single page? Do you want to work on a product catalog with billions of items and have a direct impact on hundreds of millions of Amazon customers?Join the Item Relationships team. You will get to:* Analyze and implement machine learning algorithms for identifying relationships between each of billions of products.* Design and develop intuitive solutions that will help customers make better informed buying decisions.* Automate complex analysis critical to the quality and coherence of Amazon’s enormous product catalog.* Manage a constant stream of inbound product data from millions of merchants, suppliers, and partners worldwide.* Leverage Amazon Web Services to create highly available, low-latency services upon which the whole of Amazon will depend. We are a fast-growing team developing cutting edge techniques and algorithms. Our platform is evolving quickly and there is so much more we want to do. Help us create the next generation of systems to bring better products to Amazon’s customers.We own the complete pipeline for our software, from gathering requirements to development and testing to deployment and availability. We are providing solutions to problems that have no prior art, on a scale that exceeds that of most companies on the planet. Come be a part of a foundational team and make changes with substantial impact.Every day we are working hard, having fun and making history - we would love for you to work with us. If you have what we are looking for, come join a strong team in a highly visible organization. Your impact on our software will be felt around the world.Successful candidates will be innovative, flexible, and self-directed. They will be able to work both independently and collaboratively with cross-functional business and software development teams to solve critical business problems. They will be comfortable taking initiative and working alongside top-notch software developers. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionHave you ever wondered how the Amazon product detail page works? How all of a product’s variations (e.g. size, color, etc.) show up on a single page? Do you want to work on a product catalog with billions of items and have a direct impact on hundreds of millions of Amazon customers?Join the Item Relationships team. You will get to:* Analyze and implement machine learning algorithms for identifying relationships between each of billions of products.* Design and develop intuitive solutions that will help customers make better informed buying decisions.* Automate complex analysis critical to the quality and coherence of Amazon’s enormous product catalog.* Manage a constant stream of inbound product data from millions of merchants, suppliers, and partners worldwide.* Leverage Amazon Web Services to create highly available, low-latency services upon which the whole of Amazon will depend. We are a fast-growing team developing cutting edge techniques and algorithms. Our platform is evolving quickly and there is so much more we want to do. Help us create the next generation of systems to bring better products to Amazon’s customers.We own the complete pipeline for our software, from gathering requirements to development and testing to deployment and availability. We are providing solutions to problems that have no prior art, on a scale that exceeds that of most companies on the planet. Come be a part of a foundational team and make changes with substantial impact.Every day we are working hard, having fun and making history - we would love for you to work with us. If you have what we are looking for, come join a strong team in a highly visible organization. Your impact on our software will be felt around the world.Successful candidates will be innovative, flexible, and self-directed. They will be able to work both independently and collaboratively with cross-functional business and software development teams to solve critical business problems. They will be comfortable taking initiative and working alongside top-notch software developers. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionHave you ever wondered how the Amazon product detail page works? How all of a product’s variations (e.g. size, color, etc.) show up on a single page? Do you want to work on a product catalog with billions of items and have a direct impact on hundreds of millions of Amazon customers?Join the Item Relationships team. You will get to:* Analyze and implement machine learning algorithms for identifying relationships between each of billions of products.* Design and develop intuitive solutions that will help customers make better informed buying decisions.* Automate complex analysis critical to the quality and coherence of Amazon’s enormous product catalog.* Manage a constant stream of inbound product data from millions of merchants, suppliers, and partners worldwide.* Leverage Amazon Web Services to create highly available, low-latency services upon which the whole of Amazon will depend. We are a fast-growing team developing cutting edge techniques and algorithms. Our platform is evolving quickly and there is so much more we want to do. Help us create the next generation of systems to bring better products to Amazon’s customers.We own the complete pipeline for our software, from gathering requirements to development and testing to deployment and availability. We are providing solutions to problems that have no prior art, on a scale that exceeds that of most companies on the planet. Come be a part of a foundational team and make changes with substantial impact.Every day we are working hard, having fun and making history - we would love for you to work with us. If you have what we are looking for, come join a strong team in a highly visible organization. Your impact on our software will be felt around the world.Successful candidates will be innovative, flexible, and self-directed. They will be able to work both independently and collaboratively with cross-functional business and software development teams to solve critical business problems. They will be comfortable taking initiative and working alongside top-notch software developers. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionHave you ever wondered how the Amazon product detail page works? How all of a product’s variations (e.g. size, color, etc.) show up on a single page? Do you want to work on a product catalog with billions of items and have a direct impact on hundreds of millions of Amazon customers?Join the Item Relationships team. You will get to:* Analyze and implement machine learning algorithms for identifying relationships between each of billions of products.* Design and develop intuitive solutions that will help customers make better informed buying decisions.* Automate complex analysis critical to the quality and coherence of Amazon’s enormous product catalog.* Manage a constant stream of inbound product data from millions of merchants, suppliers, and partners worldwide.* Leverage Amazon Web Services to create highly available, low-latency services upon which the whole of Amazon will depend. We are a fast-growing team developing cutting edge techniques and algorithms. Our platform is evolving quickly and there is so much more we want to do. Help us create the next generation of systems to bring better products to Amazon’s customers.We own the complete pipeline for our software, from gathering requirements to development and testing to deployment and availability. We are providing solutions to problems that have no prior art, on a scale that exceeds that of most companies on the planet. Come be a part of a foundational team and make changes with substantial impact.Every day we are working hard, having fun and making history - we would love for you to work with us. If you have what we are looking for, come join a strong team in a highly visible organization. Your impact on our software will be felt around the world.Successful candidates will be innovative, flexible, and self-directed. They will be able to work both independently and collaboratively with cross-functional business and software development teams to solve critical business problems. They will be comfortable taking initiative and working alongside top-notch software developers. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
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    Job DescriptionHave you ever wondered how the Amazon product detail page works? How all of a product’s variations (e.g. size, color, etc.) show up on a single page? Do you want to work on a product catalog with billions of items and have a direct impact on hundreds of millions of Amazon customers?Join the Item Relationships team. You will get to:* Analyze and implement machine learning algorithms for identifying relationships between each of billions of products.* Design and develop intuitive solutions that will help customers make better informed buying decisions.* Automate complex analysis critical to the quality and coherence of Amazon’s enormous product catalog.* Manage a constant stream of inbound product data from millions of merchants, suppliers, and partners worldwide.* Leverage Amazon Web Services to create highly available, low-latency services upon which the whole of Amazon will depend. We are a fast-growing team developing cutting edge techniques and algorithms. Our platform is evolving quickly and there is so much more we want to do. Help us create the next generation of systems to bring better products to Amazon’s customers.We own the complete pipeline for our software, from gathering requirements to development and testing to deployment and availability. We are providing solutions to problems that have no prior art, on a scale that exceeds that of most companies on the planet. Come be a part of a foundational team and make changes with substantial impact.Every day we are working hard, having fun and making history - we would love for you to work with us. If you have what we are looking for, come join a strong team in a highly visible organization. Your impact on our software will be felt around the world.Successful candidates will be innovative, flexible, and self-directed. They will be able to work both independently and collaboratively with cross-functional business and software development teams to solve critical business problems. They will be comfortable taking initiative and working alongside top-notch software developers. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
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    Job DescriptionThe Device Software and Services team is seeking to hire a Principal, Technical Program Manager, to lead and drive complex, cross-functional and cross-organizational initiatives. The role requires a combination of technical leadership and hands-on execution to solve large-scale, high-impact problems. The successful candidate is a force multiplier and influence without authority effectively.Key job responsibilities* Evangelize vision and strategy, and drive customer focused, high impact roadmap delivery* Lead multiple initiatives in various stages of development* Make timely, data-driven decisions to prioritize and solve problems* Build effective relationships up, down, and across organizations* Ability to communicate complex concepts clearly orally and in written form to influence different audiences and levels within and across organizations Basic Qualifications:- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
    • Full Time
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    Job DescriptionAmazonは、地球上で最もお客様を大切にする企業を目指しています。さらに高いレベルのカスタマー・エクスペリエンスを実現したいサービスのひとつが、お客様に笑顔をお届けする配送事業です。Amazonのラストマイル配送を担うデリバリーサービスパートナー(DSP)事業のビジョンは、オーナーとして事業を経営する世界最高のチャンスとなること。安全で質が高く、持続可能な物流会社を小規模事業主が経営することで、自分自身、働く仲間たち、そして地域社会のためにより良い人生を築くことを応援することです。私たちは、このDSP事業において、DSP向けの付加価値サービス(VAS)を設計・構築し、チームの急成長をリードするシニア・プログラム・マネージャーを求めています。VASは、新しいDSPパートナーが配送業を始め、軌道に乗せるために必要なサポートです。私たちはDSPにとって役立つ最高のサービスを社外のベンダーと協力して提供し、DSPの事業の成功を実現します。人材採用やマーケティング業界のサードパーティーベンダー管理経験がある方が、このポジションに向いています。理想的な候補者は、中小企業の人材採用に関連する経験がある、意欲的なセルフスターターです。このポジションでは、社内外のステークホルダーと協力し、DSPのドライバー採用における課題をよく理解して解決策を考え、プロジェクトを企画・実行します。また起業家であるDSPオーナーとコミュニケーションし、クリエイティブな発想でドライバー採用の課題を解きます。不確定要素が多い環境に抵抗がなく、毎日変わる問題に楽しんで取り組めること。複雑な問題をシンプルに伝えることができる優れたライターであること。人に影響を与え、優先順位をつけ、明確かつ説得力のあるコミュニケーションができるリーダーであること。そして、他の組織も巻き込んで全体の変革を推進することが求められます。At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we deliver smiles to our customers.As Amazon's last-mile delivery provider, Delivery Service Partners (DSPs) vision is to be the world’s best owner-operated business opportunity, empowering small business owners to build a better life for themselves, their associates, and their communities by operating safe, high quality, and sustainable logistics companies.To that end, Amazon is seeking an exceptional Senior Program Manager who will be part of a group that’s defining and building value added services for DSPs) to set them up for success and rapid growth. Value Added Services (VAS) are introduced to new partners with the objective of overcoming entry barriers to start a logistics delivery business and operate it efficiently. We ensure that DSPs have a hassle-free and enriching operational experience by utilizing best-in-class services offered by Amazon selected vendors. The successful candidate in this role will have a strong background managing third party vendors from recruiting and marketing industry. The ideal candidate is a motivated self-starter with proven background in recruitment of employees in a small-scale environment. The candidate will collaborate with internal and external stakeholders to identify root causes of driver shortage, implement actionable ideas and execute projects to obtain expected outcome to address the issues of driver capacity. You are comfortable to communicate with DSP owners to dive deep and work backwards to generate creative ways of alleviating their pain points. You are comfortable dealing with ambiguity and enjoy working on different problems every day. You must be an excellent writer who can succinctly communicate complicated issues in business terms. You are a leader who can influence people, prioritize, communicate clearly and compellingly and understand how to deliver outstanding results within a strong and talented team, as well as being able to drive change across other organizations.More Information ・Department: Last Mile(AMZL)・Job:Program / Project Management・Location:Tokyo OfficeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jpKey job responsibilities• Create and drive conceptual ideas on hiring delivery drivers for Amazon’s Delivery Service Partners. • Manage 3rd party vendors, resolve pain points, and work with country teams to create development plans for new services, and execute project plans for the launch of new features. • Support world-wide program teams to implement the local VAS strategy and ensure services are provided in full and in the right quality • Manage pilot projects to test new services and roll out negotiated services across the country, continuously improve our service offering • Act as the ‘product owner’ for assigned categories, possessing a complete understanding of internal and external variables that impact the product. This includes owning forecasting, monitoring, driving changes to achieve business objectives. • Have a thorough understanding of the product category, seasonality and continually monitor customers feedback and vendor's development • Be main Point of Contact (POC) in case of escalations and manage vendor relationships on an ongoing basis • Coordinate consolidated order execution and administrationA day in the lifeThis role is based in Tokyo and allows you to connect with internal stakeholders from compliance, account management, legal and finance. You will be working closely with external local vendors that offer HR and marketing services to alleviate pain points in driver recruitment of our logistics partners. You’ll look after all elements of vendor relationships, from acquiring services, negotiating costs and creating legal contracts in Japanese to keep track of program performance. About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to offer business services as products to our delivery service partners that are small to mid-scale companies and also net new entrepreneurs. The team works in close collaboration with global stakeholders based in North America and Europe. Basic Qualifications:- Bachelor's degree- 5+ years of experience in HR services and recruiting industry OR 5+ years of experience in vendor negotiation and project management in logistics-related industries- Experience in process improvement using data- Business level of Japanese and English Preferred Qualifications:- Experience in HR shared services, recruiting services, marketing services- Experience of entrepreneurship and working in a start-up environment- Excited about working in a diverse group and contributing to an inclusive culturePlease check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
  1. Amazon

    Ops Admin - Ludhiana

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    Job DescriptionThe operations administrative role provides support to the management team in a variety of administrative tasks. Key job responsibilities•Clear flags in systems and assess attendance point for associates for unexcused absences. •Collect/organize time off request forms for Amazonians from managers and associates. Get approvals from managers for vacation requests as required. •Ensure proper coding of “time paid not work” and “time not paid, not worked” such as Vacation (vacp)/Paid Personal Time (pers)/Voluntary •Time-off (vto)/Lack of Work (low) for Amazon associates. •Make points corrections for staffing agency as directed by Amazon Human Resources (HR) •Make points corrections for Amazon associates as directed by site leaders or Human Resources •Identify, track and reconcile missing: in, out and lunch punches •With manager approval, clear discrepancies associated with Time Off Task flags •Enter punches for orientation time for staffing agency new hires. •Input corrective action documentation into Amazon GAPS system •Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide •summary of performance history for manager to use in making a recommendation for termination. •Submit counselings for both Amazonians and staffing agency associates (including tracking approval and printing for managers to deliver for Amazonians) •Print Amazon attendance counselings sent out by HR and organize with other counselings so managers have one complete set of what they need to deliver •Print/post rates throughout shift for all associates on set schedule •Answer questions for Amazon associates on points/vacp/pers balances as required. Help escalate discrepancies to HR and resolve. •Additional Responsibilities may also include: •Assisting with safety and dock audits and/or type and publish them for managers •Assisting managers run/track production reports, update operations reports as needed, work on projects for creating reports, etc. Basic Qualifications:- 1+ years of human resources experience- Experience with Microsoft Office products and applications- Bachelor's degree is minimum Preferred Qualifications:- Experience in human resources
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    Job DescriptionThe AWS Hardware Engineering team is driving rapid innovation in the server and storage infrastructure used by Amazon Web Services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our Firmware Engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies. 
The ideal candidate for this role will be an innovative self-starter. You will be an SSD firmware expert with experience in making architectural tradeoffs to optimize SSD performance for a variety of use cases. You will work with engineers across the company as well as external companies and lead firmware development efforts on custom solid-state devices. You will collaborate with internal and external development engineers (architecture, hardware, validation, software services). AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history!What you will do: You will be a member of a team designing AWS-specific hardware, firmware and software for non-volatile memory devices, including NAND-based SSDs. You will be a part of the firmware effort from conception, through validation and into production. You will contribute to FW development and support device characterization and benchmarking efforts. You will work closely with AWS software and hardware engineers to tailor devices for the AWS environment.Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers.Why you will love it: You will work with engineers across the company to build next-generation devices. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.Key job responsibilitiesYou will be developing firmware for Nitro SSD. You will work with NAND vendor and SSD controller vendor on SSD back end firmware to integrate new NAND on different Nitro SSD platforms. You will participate in the end to end product development cycle including design, implementation, validation and post launch customer support. You will constantly seek for opportunities to improve Nitro SSD firmware's maintainability, scalability, efficiency and testability. You will drive improvement on firmware and hardware integration validation methodology and specification. You will design and implement firmware features to improve Nitro SSD's fleet observability. Working with both internal and external teammates, you will help Nitro SSD to deliver new products that's reliable, high performance and cost effective to customers all over the world through AWS data centers.About the teamOwning the media component of a solid state storage device, the Nitro SSD NAND team is the key enabler to deliver best in class SSD device at a competitive price. We are committed to provide our customers with the most cost effective product with the best user experience through customization and optimization of both hardware and software. We welcome talents with SSD or embedded system experience who is willing to innovate together with us to redefine the future of high performance, high capacity storage devices. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Good understanding of SSD hardware architecture and NAND concepts such as MLC vs TLC, read retry, suspend, RAID.- 5+ years of hands-on experience developing firmware for SSD and other related storage devices.- High-level understanding of storage technologies and associated block interface protocols.- Excellent written communication and verbal skills.- An understanding of AWS technologies (aws.amazon.com).- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexity for this role.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
    • Full Time
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    Job Descriptionクラウドコンピューティングや最新のAI技術を通じて、お客様の事業変革や、経営課題の解決に貢献してみたいと思いませんか?このポジションでは、日本を代表する運輸・物流企業を担当する営業部門のマネージメントをしていただきます。お客様の状況やAWSのゴールを踏まえて部門運営方針を策定し、10名前後の営業担当者のマネージを通じて、担当するセグメントにおけるAWS採用の促進、収益目標達成の責任を持っていただきます。目標を達成するためには、個々の担当者のアカウント戦略や実行計画の策定を支援・レビューし、常に評価・見直しをしながらチームに行動を働きかけることが求められます。日本の運輸物流業は、労働力不足や需要の急変等難しいビジネス課題に直面しており、テクノロジーを活用した業務効率化や事業変革は待ったなしの経営課題です。その答えは簡単に見つかるものではありませんが、Amazon.comという世界最大級の事業会社で鍛えられたテクノロジーや、その活用ノウハウを武器にお客様と一緒に考えることで、彼らの大きな課題を解くキープレイヤーとなれ、ご自身にとっても大きな成長機会と、高い達成感を得られるポジションです。AWSがお客様に提供できる価値はテクノロジー領域に留まらないため、IT視点だけでなく、お客様の経営課題や事業課題に踏み込み、高い視座から解決に導けるような、経験とリーダーシップのある方を求めています。自ら率先して考え、スピード感をもって実行し、失敗を恐れずに突き進める方、是非とも一緒にチャレンジしましょう。Key job responsibilities• 割り当てられたテリトリーでの収益目標達成• お客様経営層や部門長とのリレーション構築・維持• 部門活動計画の策定、継続的な評価・ブラッシュアップ• アカウントプランのレビューと、その実行支援• 中長期目標を見据えた案件パイプラインの構築・維持• 収益目標に対するフォーキャスティング• 風通しよく成功や失敗の体験が共有される部門文化の醸成• 担当業界における持続的な事業拡大を実現するための土壌づくり• 既存のお客様の満足度の維持、継続利用の促進AWSについて: https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/#aws-jp-sales-ap#AWSJAPAN Basic Qualifications:- 法人営業部門マネージメント経験5年以上- エンタープライズITに関わる法人向けハイタッチ営業、もしくは、プリセールス経験5年以上- 大手企業の経営層との深いエンゲージメントが可能な質の高いコミュニケーション力- 英語力(読み書きが出来るレベル) Preferred Qualifications:- 事業経営や、支社責任者等、ビジネス全体を俯瞰して意思決定する経験やスキル- 目標達成への強いコミットメント- 論理的思考力- CRM製品を利用した案件管理の経験- 英語力(中級:問題なく電話会議が出来るレベル)Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
    • Full Time
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    Job DescriptionAI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. We are looking for highly motivated and talented candidates who will generate multi- turn data demonstrations to be used in Supervised Fine Tuning (SFT) of LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to details, creative thinking and a commitment to excellence and responsible AI.Key job responsibilitiesAs an AI Content Expert, you will be responsible for generating multi turn demonstrations to train LLMs. The tasks will be complex in nature and will require you to make informed and high judgement decisions in each case. You will be working closely with scientists and teams across the company to review provided guidelines, suggest updates to those guidelines, and engage in ongoing conversations regarding the quality of data, while adhering to Amazon's responsible AI guidelines and fostering trust. You will also be a part of other initiatives across process improvements, SOP and guidelines formulation, diving deep to provide data insights as and when required.Your key responsibilities will include (but not limited to) the below:• Work on complex processes and provide high quality data generations to customers.• Operate with autonomy and maintain strict confidentiality as customer privacy is our biggest tenet• Leverage and demonstrate expertise in a wide array of areas, such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel• Perform audits and quality checks of tasks completed by other specialists, if required• Identify issues and proactively reports operational challenges• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Create, update and follow SOP/flow of processes• Identify process improvement opportunities (enhancements and pain points) at process/ function level• Demonstrate the ability to handle small to medium scale process improvement projects• Communicate to cross-company stakeholders on an ongoing basis to review a constantly evolving set of guidelines data and resolves emergent issues with minimal guidance• Contribute in mentoring / training junior data associates on an ongoing basis• Troubleshoot issues related to process and conduct root cause analysis if required• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos.• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.A day in the lifeWe are looking for a talented and enthusiastic content writer to join our team and play a crucial role in unlocking the potential of our AI models through the creation of trustworthy, high-quality training data, while fostering trust in AI systems. You will critically evaluate machine and human-generated demonstrations to produce high-quality preference data for training AI models. Exceptional multitasking abilities, sound judgment, and meticulous attention to detail are essential to deliver impeccable work quality. You must maintain strict confidentiality and rigorously adhere to all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamYou’ll work with a team that provides data creation, curation, and analytics services to help develop, test, and train AI models. We work closely with Machine Learning (ML) Science and Modelling teams, providing the critical data they need to improve the company’s speech recognition and language understanding capabilities. Basic Qualifications:• Bachelor’s Degree in a relevant field, such as Business Administration, Liberal Arts, Sciences, Computer Science, Engineering, Social Sciences, Visual and Performing Arts, or Communication.• 3+ years of experience in the relevant field.• Strong language proficiency across verbal, written, reading, and comprehension skills. Should display proficiency at a C2 level in the Common European Framework CEFR scale.• Strong understanding of U.S.-based culture, society, and norms.• Strong interpersonal, analytical and communication skills.• Demonstrated passion for delivering a positive customer experience, and maintain composure in ambiguous and difficult situations.• Exceptional research skills to gather relevant information and understand complex topics.• Ability to adapt writing style to suit various style guidelines and customers.• Ability to effectively write and evaluate diverse subject matter across various domains• Proven capacity to leverage open-source resources effectively for comprehensive research purposes• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy• A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential• This will be an onsite role and candidate should be flexible in work timing (including night shifts) and be ready to meet delivery targets Preferred Qualifications:• Working Knowledge of SQL, Python, and/or Machine Learning.• Familiarity with Large Language Models.• Experience in detailed content classification and data generation.• Experience working in ambiguous roles.
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    Job DescriptionAI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. We are looking for highly motivated and talented candidates who will generate multi- turn data demonstrations to be used in Supervised Fine Tuning (SFT) of LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to details, creative thinking and a commitment to excellence and responsible AI.Key job responsibilitiesAs an AI Content Expert, you will be responsible for generating multi turn demonstrations to train LLMs. The tasks will be complex in nature and will require you to make informed and high judgement decisions in each case. You will be working closely with scientists and teams across the company to review provided guidelines, suggest updates to those guidelines, and engage in ongoing conversations regarding the quality of data, while adhering to Amazon's responsible AI guidelines and fostering trust. You will also be a part of other initiatives across process improvements, SOP and guidelines formulation, diving deep to provide data insights as and when required.Your key responsibilities will include (but not limited to) the below:• Work on complex processes and provide high quality data generations to customers.• Operate with autonomy and maintain strict confidentiality as customer privacy is our biggest tenet• Leverage and demonstrate expertise in a wide array of areas, such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel• Perform audits and quality checks of tasks completed by other specialists, if required• Identify issues and proactively reports operational challenges• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Create, update and follow SOP/flow of processes• Identify process improvement opportunities (enhancements and pain points) at process/ function level• Demonstrate the ability to handle small to medium scale process improvement projects• Communicate to cross-company stakeholders on an ongoing basis to review a constantly evolving set of guidelines data and resolves emergent issues with minimal guidance• Contribute in mentoring / training junior data associates on an ongoing basis• Troubleshoot issues related to process and conduct root cause analysis if required• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos.• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.A day in the lifeWe are looking for a talented and enthusiastic content writer to join our team and play a crucial role in unlocking the potential of our AI models through the creation of trustworthy, high-quality training data, while fostering trust in AI systems. You will critically evaluate machine and human-generated demonstrations to produce high-quality preference data for training AI models. Exceptional multitasking abilities, sound judgment, and meticulous attention to detail are essential to deliver impeccable work quality. You must maintain strict confidentiality and rigorously adhere to all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamYou’ll work with a team that provides data creation, curation, and analytics services to help develop, test, and train AI models. We work closely with Machine Learning (ML) Science and Modelling teams, providing the critical data they need to improve the company’s speech recognition and language understanding capabilities. Basic Qualifications:• Bachelor’s Degree in a relevant field, such as Business Administration, Liberal Arts, Sciences, Computer Science, Engineering, Social Sciences, Visual and Performing Arts, or Communication.• 3+ years of experience in the relevant field.• Strong language proficiency across verbal, written, reading, and comprehension skills. Should display proficiency at a C2 level in the Common European Framework CEFR scale.• Strong understanding of U.S.-based culture, society, and norms.• Strong interpersonal, analytical and communication skills.• Demonstrated passion for delivering a positive customer experience, and maintain composure in ambiguous and difficult situations.• Exceptional research skills to gather relevant information and understand complex topics.• Ability to adapt writing style to suit various style guidelines and customers.• Ability to effectively write and evaluate diverse subject matter across various domains• Proven capacity to leverage open-source resources effectively for comprehensive research purposes• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy• A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential• This will be an onsite role and candidate should be flexible in work timing (including night shifts) and be ready to meet delivery targets Preferred Qualifications:• Working Knowledge of SQL, Python, and/or Machine Learning.• Familiarity with Large Language Models.• Experience in detailed content classification and data generation.• Experience working in ambiguous roles.
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    Job DescriptionAI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. We are looking for highly motivated and talented candidates who will generate multi- turn data demonstrations to be used in Supervised Fine Tuning (SFT) of LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to details, creative thinking and a commitment to excellence and responsible AI.Key job responsibilitiesAs an AI Content Expert, you will be responsible for generating multi turn demonstrations to train LLMs. The tasks will be complex in nature and will require you to make informed and high judgement decisions in each case. You will be working closely with scientists and teams across the company to review provided guidelines, suggest updates to those guidelines, and engage in ongoing conversations regarding the quality of data, while adhering to Amazon's responsible AI guidelines and fostering trust. You will also be a part of other initiatives across process improvements, SOP and guidelines formulation, diving deep to provide data insights as and when required.Your key responsibilities will include (but not limited to) the below:• Work on complex processes and provide high quality data generations to customers.• Operate with autonomy and maintain strict confidentiality as customer privacy is our biggest tenet• Leverage and demonstrate expertise in a wide array of areas, such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel• Perform audits and quality checks of tasks completed by other specialists, if required• Identify issues and proactively reports operational challenges• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Create, update and follow SOP/flow of processes• Identify process improvement opportunities (enhancements and pain points) at process/ function level• Demonstrate the ability to handle small to medium scale process improvement projects• Communicate to cross-company stakeholders on an ongoing basis to review a constantly evolving set of guidelines data and resolves emergent issues with minimal guidance• Contribute in mentoring / training junior data associates on an ongoing basis• Troubleshoot issues related to process and conduct root cause analysis if required• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos.• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.A day in the lifeWe are looking for a talented and enthusiastic content writer to join our team and play a crucial role in unlocking the potential of our AI models through the creation of trustworthy, high-quality training data, while fostering trust in AI systems. You will critically evaluate machine and human-generated demonstrations to produce high-quality preference data for training AI models. Exceptional multitasking abilities, sound judgment, and meticulous attention to detail are essential to deliver impeccable work quality. You must maintain strict confidentiality and rigorously adhere to all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamYou’ll work with a team that provides data creation, curation, and analytics services to help develop, test, and train AI models. We work closely with Machine Learning (ML) Science and Modelling teams, providing the critical data they need to improve the company’s speech recognition and language understanding capabilities. Basic Qualifications:• Bachelor’s Degree in a relevant field, such as Business Administration, Liberal Arts, Sciences, Computer Science, Engineering, Social Sciences, Visual and Performing Arts, or Communication.• 3+ years of experience in the relevant field.• Strong language proficiency across verbal, written, reading, and comprehension skills. Should display proficiency at a C2 level in the Common European Framework CEFR scale.• Strong understanding of U.S.-based culture, society, and norms.• Strong interpersonal, analytical and communication skills.• Demonstrated passion for delivering a positive customer experience, and maintain composure in ambiguous and difficult situations.• Exceptional research skills to gather relevant information and understand complex topics.• Ability to adapt writing style to suit various style guidelines and customers.• Ability to effectively write and evaluate diverse subject matter across various domains• Proven capacity to leverage open-source resources effectively for comprehensive research purposes• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy• A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential• This will be an onsite role and candidate should be flexible in work timing (including night shifts) and be ready to meet delivery targets Preferred Qualifications:• Working Knowledge of SQL, Python, and/or Machine Learning.• Familiarity with Large Language Models.• Experience in detailed content classification and data generation.• Experience working in ambiguous roles.
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    Job DescriptionAI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. We are looking for highly motivated and talented candidates who will generate multi- turn data demonstrations to be used in Supervised Fine Tuning (SFT) of LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to details, creative thinking and a commitment to excellence and responsible AI.Key job responsibilitiesAs an AI Content Expert, you will be responsible for generating multi turn demonstrations to train LLMs. The tasks will be complex in nature and will require you to make informed and high judgement decisions in each case. You will be working closely with scientists and teams across the company to review provided guidelines, suggest updates to those guidelines, and engage in ongoing conversations regarding the quality of data, while adhering to Amazon's responsible AI guidelines and fostering trust. You will also be a part of other initiatives across process improvements, SOP and guidelines formulation, diving deep to provide data insights as and when required.Your key responsibilities will include (but not limited to) the below:• Work on complex processes and provide high quality data generations to customers.• Operate with autonomy and maintain strict confidentiality as customer privacy is our biggest tenet• Leverage and demonstrate expertise in a wide array of areas, such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel• Perform audits and quality checks of tasks completed by other specialists, if required• Identify issues and proactively reports operational challenges• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Create, update and follow SOP/flow of processes• Identify process improvement opportunities (enhancements and pain points) at process/ function level• Demonstrate the ability to handle small to medium scale process improvement projects• Communicate to cross-company stakeholders on an ongoing basis to review a constantly evolving set of guidelines data and resolves emergent issues with minimal guidance• Contribute in mentoring / training junior data associates on an ongoing basis• Troubleshoot issues related to process and conduct root cause analysis if required• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos.• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.A day in the lifeWe are looking for a talented and enthusiastic content writer to join our team and play a crucial role in unlocking the potential of our AI models through the creation of trustworthy, high-quality training data, while fostering trust in AI systems. You will critically evaluate machine and human-generated demonstrations to produce high-quality preference data for training AI models. Exceptional multitasking abilities, sound judgment, and meticulous attention to detail are essential to deliver impeccable work quality. You must maintain strict confidentiality and rigorously adhere to all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamYou’ll work with a team that provides data creation, curation, and analytics services to help develop, test, and train AI models. We work closely with Machine Learning (ML) Science and Modelling teams, providing the critical data they need to improve the company’s speech recognition and language understanding capabilities. Basic Qualifications:• Bachelor’s Degree in a relevant field, such as Business Administration, Liberal Arts, Sciences, Computer Science, Engineering, Social Sciences, Visual and Performing Arts, or Communication.• 3+ years of experience in the relevant field.• Strong language proficiency across verbal, written, reading, and comprehension skills. Should display proficiency at a C2 level in the Common European Framework CEFR scale.• Strong understanding of U.S.-based culture, society, and norms.• Strong interpersonal, analytical and communication skills.• Demonstrated passion for delivering a positive customer experience, and maintain composure in ambiguous and difficult situations.• Exceptional research skills to gather relevant information and understand complex topics.• Ability to adapt writing style to suit various style guidelines and customers.• Ability to effectively write and evaluate diverse subject matter across various domains• Proven capacity to leverage open-source resources effectively for comprehensive research purposes• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy• A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential• This will be an onsite role and candidate should be flexible in work timing (including night shifts) and be ready to meet delivery targets Preferred Qualifications:• Working Knowledge of SQL, Python, and/or Machine Learning.• Familiarity with Large Language Models.• Experience in detailed content classification and data generation.• Experience working in ambiguous roles.
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    Job DescriptionDo you like to invent and simplify processes, work with teams around the world, and know that your work has global impact? Come join the team responsible for translating campaigns that promote AWS's priority solution themes and services in 12+ languages! The localization program manager role plays a key part in our ability to launch campaigns globally, and will partner closely with our central localization team, regional stakeholders, and campaign and program managers. No previous experience with localization is required. Key job responsibilities- Manage asset uploads and downloads from central localization tool - Document errors in translated content via Workfront.- Manage localization trackers and ensure correctly updated with all relevant information.- Monitor localization delivery dates and resolve delays appropriately. - Work with localization vendor teams as needed to answer ad-hoc process questions. - Own email translation process and vendor relationship with vendor.- Provide regular localization updates on biweekly calls with campaign and program managers, as well as geo stakeholders. - Ensure the localization process runs smoothly, serving as the main point of contact for any team questions around localization. A day in the lifeThe ideal candidate will be innovative, team oriented, an effective communicator, have a desire to participate in change, and appreciate a dynamic environment with rapidly changing priorities. With us, you’ll get good at making fast decisions and taking calculated risks. About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Preferred Qualifications:- Experience working with a Content Management System (e.g. Wordpress, Drupla, Joomla, etc.)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,400/year in our lowest geographic market up to $116,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionNote: 5 months contract roleAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem solving skills.Key job responsibilitiesKey responsibilities include: As a Content Reviewer, you will work towards the review of advertisements from Amazon Dynamic advertising program. Key responsibilities include: Review and audit video advertisements/content and emails in American English Thoroughly check advertising content with careful consideration of given guidelines. Review feedback from customers. Work intuitively to identify and highlight any recommendations, improvements or inconsistencies in the data Troubleshooting issues related to advertisements- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Knowledge of Excel at an advanced level
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    Job DescriptionNote: 5 months contract roleAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem solving skills.Key job responsibilitiesKey responsibilities include: As a Content Reviewer, you will work towards the review of advertisements from Amazon Dynamic advertising program. Key responsibilities include: Review and audit video advertisements/content and emails in American English Thoroughly check advertising content with careful consideration of given guidelines. Review feedback from customers. Work intuitively to identify and highlight any recommendations, improvements or inconsistencies in the data Troubleshooting issues related to advertisements- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Knowledge of Excel at an advanced level
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    Job DescriptionAmazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in between. You’ll help us optimise our supply chains to make our customer experience even better and our business more energy and cost efficient. Key job responsibilitiesDefine supply chain and operating models for various businesses Analyse and interpret data to improve efficiency across supply chains and multiple operations Partner with teams to advise on and manage operational challenges Support the planning and organisation of complex projects A day in the lifeBeing a Supply Chain Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects. As a Supply Chain Manager, you’ll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. You could spend one day helping to define our supply chain and operating models and the next assisting with a site’s resource plan for a busy period. Having so much variety in your role means you’ll be able to learn something new every day. This role is based at one of our European headquarters. There may be flexibility to choose your location or work remotely on occasion. About the teamAmazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably. Basic Qualifications:- - Bachelor's degree in supply chain management, operations, engineering, analytics or related field- - Experience using data and metrics to determine and drive improvements- PREFERRED QUALIFICATIONS Preferred Qualifications:- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- - Experience in complex problem solving, and working in a tight schedule environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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    Job DescriptionWould you like to be part of a team that is supporting the rapid growth of the Amazon Web Services (AWS) business? AWS is looking for an accomplished Senior Program Manager (PM) to work with the growth initiative teams across AWS to support and execute strategic programs. We are seeking a dynamic, entrepreneurial PM for the development, implementation and operationalization of scalable mechanisms to drive AWS growth and profitability. These scalable mechanisms will include the areas of Deal Pursuits and Reviews, Deal Funding, Finance Operations, Risk Management and Compliance, and Field Enablement.In this role, you will: 1/frequently monitor key metrics, 2/distill insights and report in business reviews to the key stakeholders, 3/provide business requirements to build reports and telemetry for frequent monitoring, 4/ensure procedures are followed to ensure compliance within financial guardrails, 5/collect best practices and insights that can be replicated in other cases, and 6/triage requests in the queue to balance workloads across the team to maximize capacity while matching skills and expertise to the type of deal review. In this role, you will coordinate closely with the growth initiative teams, as well as extended teams including senior AWS executives, the AWS sales organization, partner organization, business development, and professional services. You must have proven track record of successfully delivering and executing strategic programs, collaborating well with business and technical teams, managing program operations, have a passion for technology, a high degree of business acumen, and a broad knowledge of programs and operations. Key job responsibilities• Engage initiative teams to evaluate and review complex deals and compelling proposals to best address outcomes of our most strategic growth initiatives• Coordinate across many AWS teams with impact and visibility at the highest levels of AWS• Develop plans and processes, and routinely communicate and document the measurement and impact of strategic programs to the leadership team, and include program perspectives in other planning processes as needed• Build repeatable processes, tools, and reporting for globally dispersed teams, to simplify execution on strategic deals• Develop global communications plans for the initiative and ensure AWS Leadership is kept updated on performance, risks and blockers• Handle a high volume of deals and the fast pace of the cloud computing market• Set and manage the cadence for monitoring performance against goals, ensuring all stakeholders understand and plan for what needs to be delivered throughout the year• Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general• Establish credibility and maintain working relationships with partner groups involved with growth initiatives (Legal, Finance, Business Development, etc.)• Take on special projects on an as needed basis to include delivering on narrowly focused tasks to broader ranging initiatives that need definition and the curation of insightsAbout the teamWork/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Inclusive and Diverse Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience engaging senior executives on high priority initiatives- Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations. Preferred Qualifications:- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- PMP Certification- Experience working with/for Systems Integrators or ISVs- Experience leading data-driven analyses and influencing results- Experience working cross-functionally in a multi-geo organization- Working experience and knowledge of cloud landscapeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionWould you like to be part of a team that is supporting the rapid growth of the Amazon Web Services (AWS) business? AWS is looking for an accomplished Business Desk Lead to work with growth initiative teams across AWS to support and execute deal shaping and approvals.We are seeking a dynamic, entrepreneurial leader for the development, implementation and operationalization of scalable mechanisms to drive AWS growth and profitability. These scalable mechanisms will be responsible for teams overseeing responsibilities in the areas of Deal Pursuits and Reviews, Deal Funding, Finance Operations, Risk Management and Compliance, and Field Enablement.The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses. The ideal candidate will have demonstrated abilities to influence AWS decision makers in an advisory approach (preferably through previous consulting, sales or similar experience) to progress decision making through their personal involvement in deal shaping and approval. They are self-starter who enjoy solving complex problems, works effectively with cross-functional counterparts and thrives in fast-paced setting that is constantly evolving. Proving you have high judgement, strong capabilities to earn trust, think big, and are comfortable working in ambiguous, highly-visible situations is critical for this position. A strong bias for action, strategic planning skills, quantitative analysis, and the ability to coordinate and deliver new initiatives across a highly-matrixed organization is essential.Key job responsibilities• Engage initiative teams to evaluate and review complex deals and compelling proposals to best address outcomes of our most strategic growth initiatives• Ensure investments meet compliance regulations and profitability guidelines• Support escalations from sales leaders and cross functional area leads to drive effective conflict resolution and decision making with high level of accountability and judgement in fast-pace cycles, monitor progress, and facilitate rapid responses to customer and AWS Partners needs upon agreed SLAs.• Provide visibility and insights of blocked pipeline and friction points that inform executive leaders on opportunities to transform the organization to accelerate time to value for our strategic customers and AWS Partners.• Act as trusted advisor and thought leader to the cross-functional area leadership in the development of commercial strategy and deals structuring.• Assess deals patterns to understand the competitive landscape and identify insights for initiative and executive planning.• Coordinate across many AWS teams with impact and visibility at the highest levels of AWS• Define business requirements and processes to ensure appropriate mechanisms are in place to support sales operations, finance operations, reporting, funding operations management, weekly rhythm of the business, risk management, and compliance. • Continuously iterate to improve efficiencies in the utilization of the resources of the team and key stakeholders to drive scale and simplification• Establish credibility and maintain working relationships with partner groups involved with growth initiatives (Legal, Finance, Business Development, etc.)About the teamWork/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Inclusive and Diverse Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications:- 10+ years demonstrated success working across cross functional technical leaders, product teams, and business teams to drive customers business outcomes.- 5+ years of experience developing, negotiating and executing commercial agreements with cloud services- Understanding of the evaluation, procurement and implementation of complex enterprise solutions involving hyper cloud providers, professional services, third party services and ISV solutions.- 5+ years of experience managing programs or projects at worldwide scale- 5+ years of experience developing strategies and presenting complex problems breaking them down into simple components that influence leadership decisions across multiple organizations.- Experience influencing internal and external, technical and sales stakeholders- +5 years of experience leading cross-functional groups to structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals- Strong oral and written executive communication skills with a proven ability to influence others internally and externally- Demonstrated ability to structure creative deal terms with high complexity solutions to address key business outcomes across various industries and priorities by line of business leaders.- 5+ years working effectively managing international teams- Strong financial acumen with ability to analyze profitability of a long-term partnership- Experience qualifying deals in Sales Excellence, Sales Operations, Sales Management, Sales Enablement or equivalent roles. Preferred Qualifications:- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience working with/for Systems Integrators or ISVs- Experience leading data-driven analyses and influencing results- Experience working cross-functionally in a multi-geo organization- Working experience and knowledge of cloud landscapeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,400/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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