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  1. Amazon

    Operations Manager - Vienna

    • Full Time
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    Job DescriptionDer operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient erfüllen und versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Getragen wird er von Operations Manager:innen, die das Team zusammenführen, um an allen unseren Standorten hervorragende Sicherheit, Qualität und Produktivität zu fördern. Du koordinierst an Deinem Standort andere Manager:innen und erstellst den Betriebsplan, der Deinen Teams bei der Erfüllung ihrer Ziele hilft. Diese Rolle ist voll darauf ausgerichtet, die Operational Excellence zu unterstützen, um das Amazon von Morgen zu schaffen. Key job responsibilities- Leitung und Entwicklung eines Teams von Area Manager:innen- Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung - Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence- Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit- Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der BetriebsleistungA day in the lifeDu übernimmst die Schichtleitung an einem unserer Betriebsstandorte. Außerdem fungierst Du als Hauptschnittstelle zwischen mehreren verschiedenen Teams, u. a. den Finanz-, Sicherheits- und Betriebsintegrationsteams. Das bedeutet, dass Du die täglichen Betriebsabläufe an Deinem Standort unmittelbar beobachtest und gleichzeitig auch zu neuen Innovationsmöglichkeiten beiträgst.Ein typischer Arbeitstag umfasst Treffen mit verschiedenen Geschäftsbereichen, eingehende Untersuchungen der Leistungs- und Risikokennzahlen für Standorte sowie Prognosen zur Vorbereitung auf unterschiedliche Nachfragevolumen. Weiterhin bietest Du Deinem Team täglich Mentoring und Coaching. Als Führungskraft unterstützt Du Deine Teammitglieder dabei, ihr Managementpotenzial voll zu entfalten. Basic Qualifications:- Studienabschluss- Führungserfahrung und Erfahrung im Stakeholdermanagement - Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift- Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen- Relevante Erfahrung in Produktions- und Lieferkettenbereichen Preferred Qualifications:- Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden - Erfahrung in einer ähnlichen Logistikumgebung- Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
    • Full Time
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    Job DescriptionAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our mission is to prevent "denied parties " from transacting with Amazon businesses. We build automatic mechanisms to detect and prevent prohibited transactions with the "denied parties" using a diverse set of algorithms and machine learning techniques. We screen over a billion events every day and deal with unique scaling and TPS challenges. We are still Day 1 and have an exciting road map to build detection and resolution systems to help scale Amazon for years to come.We're looking for a proven Sr. Technical Program Manager to lead our technical road map and innovation. Our ideal candidate will have a deep technical background, demonstrating mastery of software fundamentals, and be willing to effectively challenge technical system designs and engineering decisions. Our ideal candidate will have analytic skills to dive into our controls and develop insights, the vision and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative design, and strong project management skills to harness the passion and energy of teams across the company to drive the vision and execution of our products and services.Key job responsibilitiesIn this role, you will own the technical program management responsibilities for multiple parallel products that has a company-wide impact. You will closely work with engineering, business, and executive teams to deliver features and products. You will leverage your deep technical expertise, strong problem-solving skills and excellent leadership skills to come up with new ways to solve challenges at scale. As a Sr. TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. You will create processes, mechanisms, and tools that shape the delivery of multiple technical projects across DPS. You will own regular communication to senior management and stakeholders on status, risks and change control. You will own defining, measuring and tracking metrics for project success. You will be resourceful and find creative solutions to complex technical and business challenges. Basic Qualifications:- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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    Job DescriptionThe External Fulfillment (EF) team at Amazon is seeking a highly motivated Turkey Program Manager to launch and expand EF fulfillment operations in Turkey. This is a diverse and visible role requiring strong stakeholder management and program delivery expertise.Key job responsibilities- Lead the scoping, development, and implementation of end-to-end operations, technical and business solutions for establishing new EF nodes in Turkey- Own the performance and success of EF programs and on-boarded sellers in Turkey- Drive process improvements and cost optimization initiatives in collaboration with internal and external stakeholders- Prioritize projects, product feature requests, and set stakeholder expectations- Ensure requirements and resources are in place to deliver successful EF integrations in Turkey- Develop and maintain effective communication processes across Amazon teams- Manage critical relationships with external partners from initiation to execution, and provide training on Amazon processes- Combine practical and intellectual skills to adapt to varying tasks, from complex analysis to hands-on project management- Work extensively with large datasets, utilizing appropriate software for data analysis- Be willing to travel to EF sites in Turkey as needed Basic Qualifications:- Bachelor's degree- High attention to detail, strong with data and ability to manage multiple, competing priorities- Strong problem-solving skills and ability to recognize non-obvious patterns- Excellent written and verbal communication skills (English and Local Language) Preferred Qualifications:- Proficient in data analysis and the use of tools such as Power BI, Advanced Excel, Microsoft Projects, Asana- Sound business judgment, proven ability to influence others, and strong analytical thinking skills- Experience in business case decision-making and complex problem-solving- Excellent communication and stakeholder management skills- Successful track record of delivering projects within scope, time, budget, and quality- Team player with a collaborative approach to project work and meeting deadlines
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    Job DescriptionThe Programming team is responsible for annual schedule creation and operationalizing high quality live Sports properties/rights to customers, across all Prime Video product lines and devices. We work closely with internal and external partners, including Leagues and Teams, to bring sports to life on Prime Video.Key job responsibilitiesThis role requires a mix of Schedule planning and creation for PV Sports properties including, but not limited to, the New York Yankees, NWSL, NASCAR, WNBA, NFL Thursday Night Football and NHL Monday Night Hockey in Canada and rights management/adherence. In addition, it will lead the end-to-end Programming function and launch readiness roadmap for the Live Sports team and is responsible for post-event reporting, analysis and tracking. The Programming Manager will work cross functionally with partner teams including Production, Strategy, Marketing, Ad Sales, Legal, PR, Product, etc. and externally with Prime Video’s partners at Leagues and Teams. You will evaluate the steady state and develop mechanisms to improve the customer experience and our rights portfolio.A day in the lifeAs the Programming Manager, you are also responsible for leading the end-to-end programming launch readiness roadmap for the Live Sports team. Programming Managers assume the responsibility of organizational interdependencies with other teams (e.g., Production, Finance, Ad Sales & Operations, Content Acquisitions, Business Affairs, Business Development, and other corporate stakeholders) to ensure business continuity for property and annual event launches.About the teamA successful Programming team candidate is a self-starter and possesses the ability to complete high volumes of complex tasks and projects quickly, and reacts with appropriate urgency to situations and events that require immediate response and turnaround. The candidate has a proven track record taking on end-to-end ownership and is effective at delivering results in a fast-paced and dynamic business environment. The candidate will be able to spot an issue, drive decision making, and escalate matters that have risk impact. Basic Qualifications:Key job responsibilities:- Plan, build, manage and distribute live event/game schedules based on our rights portfolio to maximize value and customer engagement.- Lead the launch and annual re-launch of our rights properties across Prime Video to ensure flawless holistic execution.- Manage rightsholder relationships with external partners at Leagues and Teams.- Compile, track and distribute viewership reports to internal and external partners, including the preparation, organization and analysis contained in reports- Drive synergy with stakeholder teams including production, content acquisition, ad sales, business affairs, business development, finance, and operations to create, implement and improve new and existing processes.- Manage relationship with external partners to organize all cross-functional communications, presentations, approvals, and ad hoc activities required.- Customer Obsess over internal and external programming stakeholders.- Ensure contingency planning is in place for our live events- Strong written and verbal communication skills - 8+ years experience in Programming, Strategy and/or Media - Experience working in Sports broadcasting, content creation, programming and / or production.- Experience working with Sports Teams, League's and/or Media Companies/Networks- Experience working with Nielsen or similar 1P viewership data Preferred Qualifications:The candidate has deep knowledge and experience managing rights agreements, scheduling/programming acumen, is data driven and has familiarity with Sports broadcast production. High level competency and experience with overall Sports Programming processes including scheduling builds and planning, project management, and generating alignment across multiple partner teams during launch preparation through operational oversight. Experience launching, operating, managing, and delivering results in a live Sports Programming role. Proven track record of working cross functionally to lead and earn trust with multiple stakeholders across various departments through written and verbal communication.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,900/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, standby diesel generators, switchboards/switchgear, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, and 3- or 4-day work weeks. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilitiesResponsibilities:- Operate and maintain electrical, mechanical, emergency generator, and fire/life safety equipment within the data center- Troubleshoot facility and rack-level events within internal SLAs- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU replacements, and rack ATS replacements- Provide support to Data Center Operations technicians- Perform root cause analysis of equipment failures- Ensure all safety procedures are adhered to while performing work- Work a 12 hour shift (rotating 3- and 4-day work weeks, days or nights)- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)- Utilize internal CMMS to manage building workflows and spare part inventory- Supervise contractors who perform servicing or preventive maintenance- Respond to off hour emergency calls per on call rotation for any one of the region’s sites- Fully comply with all physical security procedures and policies- Drive innovation while reducing operational costs in the facilities- Manipulate small wires and objectsPerform the following tasks, with or without reasonable accommodation:- Walk job sites in uneven terrain- Work in extreme climates- Work at heights and from ladders- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more- Bend or twist the body into unusual positions while working- Push or pull heavy objects into position- Work in noisy environmentsAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 3+ years of maintenance experience on mechanical or electrical equipment - Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)- This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Preferred Qualifications:- Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline- Familiar with building management systems (BMS/EPMS)- 4+ years of Data Center Engineering Experience- Ability to prioritize in a complex, fast-paced environment- Operating engineering license(s) such as DC II, DC III, or equivalent- Electrical or mechanical Journeyman License, or CFC license (Universal or minimum Type II), or NFPA 70E Certification.Military Ratings/MOSs:- Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT- Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionThis is not your typical Sales Development role. Do you crave an environment that is fast-paced and highly innovative? Do you aspire to continuously learn and grow? Join a growing team at the market leader for cloud services and help shape the future of the North America Sales organization!Take the lead in unlocking growth potential for both new and existing AWS customers. As an AWS Demand Generation Representative you will be part of shaping the future of how technology is deployed for AWS customers. The Amazon Web Services cloud platform helps companies of all sizes transform and reinvent their businesses to meet the needs of their customers and communities around the world. From enabling rapid and individually customized cancer treatments to helping Fortune 500 companies meet their carbon emissions goals, the AWS technology stack is the backbone of some of the most innovative solutions to the World’s most pressing problems. According to Gartner, AWS is the leading cloud provider, both in terms of ability to execute and completeness of vision. With only 5% of all IT spend in the cloud, we are still in the early stages of what is possible.Shape the future of how technology is deployed for our customers. Amazon Web Services is growing our Cloud Sales Center (CSC) team to help more companies make the move to AWS. If you are passionate about cloud technology, sales, and driving meaningful impact to a wide variety of customers, AWS could be the right fit for your next career move. AWS offers an innovative environment where you can advance your career through our growing sales organization on a learning and earning path.Our Demand Generation team acts as the flywheel for pipeline and talent within the AWS Global Sales organization, focusing on prospects and customers of all types by generating new business opportunities across thousands of accounts. As a Demand Generation Representative (DGR), you will have the exciting opportunity to help prospects and customers solve critical business challenges, pursue growth, and maximize business impact using AWS solutions. You will own all top of funnel activity, conduct high quality account research and source net new contacts at scale to execute high volume prospecting, lead qualification and opportunity generation for your assigned territories. You will partner closely with Account Teams to develop a deep understanding of the primary industries, accounts and personas within your territories, developing new relationships across all organizational levels (from from technical admins to Line of Business executives). You will collaborate with internal and external partners to develop and execute comprehensive prospecting plans that identify new customer use cases. Once engaged with a customer or prospect, you will use effective communication and technical acumen to uncover and understand their critical business issues.Key job responsibilities* Work with other sales team members to ensure the opportunity is understood and next steps are clearly defined via demonstrations, discovery, and qualification.* Utilize product knowledge and internal resources that will help you leverage technical skillsets to meet customers’ needs.* Achieve all input and output goals including: contacts sourced, leads qualified, customer calls complete, meetings scheduled, and opportunities created.* Drive net new business via customer acquisition by leveraging one-to-many and one-to-one outbound campaigns in addition to qualifying inbound opportunities from marketing and partner channels.* Expand services breadth and consumption within your existing customer base via account planning and territory management.* Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools.* Innovate new and creative ways to engage with new customers and expand on existing customer relationships.* Understand the technology footprint, technical challenges, and business objectives that each one of your customers faces. Basic Qualifications:- Bachelor's degree or equivalent- Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities- Experience in IT sales Preferred Qualifications:- Sales or equivalent certification- Experience using Salesforce- Experience with Microsoft Office products and applicationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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    Job DescriptionThe TeamThe Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions Architects collaborate with AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS services.The RoleAs a trusted customer advocate, Solutions Architects help organizations understand best practices around advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud. You’ll help drive successful business outcomes across a broad set of enterprise customers through your passion for educating, training, designing and building cloud solutions.You will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your enterprise customers, and you will do this by mobilizing resources within AWS and working with our extensive partner network.Travel is mostly regional, and post pandemic is expected to be 15-20%.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- 5+ years of infrastructure architecture, database architecture and networking experience- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs- Experience working with end user or developer communitiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
  2. Amazon

    Solutions Architect - Arlington

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    Job DescriptionCome build with us! The Team The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions Architects collaborate with AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS services. The Role As a trusted customer advocate, Solutions Architects help organizations understand best practices around advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud. You’ll help drive successful business outcomes across a broad set of enterprise customers through your passion for educating, training, designing and building cloud solutions. You will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your enterprise customers, and you will do this by mobilizing resources within AWS and working with our extensive partner network. Travel is mostly regional, and post pandemic is expected to be 15-20%. Work/Life Harmony Our team is focused on balancing life with our work, and we do this via work autonomy and by prioritizing solutions and processes that enable us to scale faster than the business. While there may be an opportunity to work from an office (location dependent), working remotely is supported, and often times encouraged. Work hours are flexible and typically self-defined. Mentorship & Career Growth One of the keys to AWS’s success is its top-tier collaborative culture. You will have the opportunity to work with multiple AWS professionals that can help you accelerate your career and bring ideas to market. You will be working closely with a talented team of Solutions Architects and managers that will push your technical abilities while you bring new innovations to a widely adopted and fast growing service. Inclusive and Diverse Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications:- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionWant to join one of the hottest growing teams at Amazon? The Business to Business (B2B) market is ripe for innovation and Amazon Business (https://www.aboutamazon.com/news/company-news/what-is-amazon-business) aims to disrupt the way buying and selling happens between businesses and suppliers. We provide business customers everything they love about Amazon, for work. We are focused on building a unique shopping experience for business users and business sellers with access to hundreds of millions of products world-wide, business-only selection, free two-day shipping, business and quantity pricing, new payment solutions, tax exemptions, dedicated customer support and much more. We've grown a lot since our launch and become one of the most promising opportunities within Amazon. Go ahead and read about us on any of your favorite media outlets!The Amazon Business (AB) Pricing team has a WW charter to offer the most competitive prices to business customers of all sizes, provide additional savings to customers who engage in high-value actions (HVAs), and improve AB’s price perception through consistently low and easy-to-understand prices. We execute this charter through pricing products and programs, selling partner tools for 1P and 3P, price perception surveys, and pricing CX. The team also owns B2B pricing policies, rules, and guardrails, which are developed in collaboration with the Consumer Pricing team.We need engineers who can step into this environment and help us build cutting edge and highly distributed systems to support businesses around the world selling on Amazon. You will join a highly technical and entrepreneurial team building applications to disrupt the B2B e-commerce segment. You will participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. You will evaluate and make decisions around the use of new or existing technologies and tools, and you’ll coach and mentor junior development engineers. We work in an entrepreneurial environment and deliver value incrementally and frequently. We are still in the early stages of development, so you will be in on the ground floor. If you are a candidate with a strong sense of ownership, passion and drive to delight customers, come join us!Key job responsibilitiesYou will participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. You will evaluate and make decisions around the use of new or existing technologies and tools, and you’ll coach and mentor junior development engineers. You will directly work with Senior Engineers and Principal Engineers in the org to define our architecture plans for the next three years.You will be driving team to make decisions on build vs re-use by collaborating with Retail and Seller Pricing teams.You will be responsible for setting standards and mechanisms for handling operational load. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- 3+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experience- 3+ years of contributing to new and current systems architecture and design (architecture, design patterns, reliability and scaling) experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for AWS and its services. We tell AWS’s most important and interesting stories to educate customers about what is possible when you build on AWS.As a Product Marketing Manager for the modern compute business of Serverless, you will have the opportunity to define and drive the marketing and go-to-market strategy for industry leading services such AWS Lambda, Amazon Elastic Container Service (ECS), AWS Fargate and Application Integration solutions of Amazon EventBridge and AWS Step Functions. You will be creating compelling content to help customers understand their use cases and value propositions, and building the right marketing programs to drive awareness, customer engagement, service adoption, and retention. This role can sit in either Santa Clara, CA or Seattle, WA USA only. Relocation offered from within the US only to these locations only.Key job responsibilities• Partner with the service teams, worldwide services organization (WWSO), and product marketers across the organization to identify the most strategic customers to underscore our messaging.• Work closely with these stakeholders to create & develop compelling audience-specific messages, content and tools (eBooks, presentations, whitepapers, infographics, webinars, customer success stories, and sales plays).• Develop comprehensive marketing programs to increase engagement and service consideration.• Make an impact on a rapidly growing business.A day in the lifeFind compelling and strategic customer that are deploying production workloads to dive deep into ROI and qualitative proof points.• Develop and execute on breakthrough product marketing activities that reach our target audiences effectively.• Partner with other marketing teams (e.g., web content, campaigns, demand generation, field teams, and events) to incorporate Amazon Serverless services into global marketing initiatives.• Work effectively across AWS with groups such as product, digital marketing, sales, business development, and evangelists to achieve business goals.• Continuously measure and optimize product marketing initiatives.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications:- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience managing and measuring marketing performance in various channels Preferred Qualifications:- Experience in marketing or marketing research- Experience presenting ideas to various levels of an organization to gain support for initiatives- MBAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,200/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionWe’re seeking an inventive and skilled Sr UX Designer to concept, prototype, develop, and test new-to-world products and experiences with novel interaction models and paradigms. This role will own key aspects of the user experience and is on a cross-functional special projects team, whose charter is to invent & bring to market transformational consumer products using advanced technologies. Amazon Devices (Lab126) began with the Kindle e-reader, and now invents & develops products like Fire tablets, Fire TV, Echo smart speakers, Echo Show smart displays, the Amazon Glow projector, Echo Frames smart audio glasses, and the Amazon Astro robot. We're at the forefront of ambient computing, a new paradigm where technology is always present, interaction is intuitive, and it disappears when not in use. If you are excited about inventing the future of spatial computing and shipping your ideas to millions worldwide, we'd love to meet you.Key job responsibilities- Contribute across the product development process including product opportunity and use case analysis, workshop facilitation, and the creation of low-fidelity wireframes, high-fidelity mockups, interactive prototypes, and detailed specs.- Become a domain expert through daily use of prototypes, competitive, and complementary products to develop a deep product intuition.- Work directly with product management to identify opportunities, use case analysis, workshop facilitation in order to support product strategy.- Use design reviews & critique to drive continuous improvement towards a minimal, polished, and delightful user experience.- Research and understand the capabilities and limitations of advanced sensing, display, and generative AI technologies and their impact on the user experience.- Drive qualitative user research to explore and validate product/design decisions. Regularly talk with customers, document insights, and champion features & improvements. - Provide real-time feedback to technical stakeholders by evaluating prototypes and internal builds to improve or simplify the design spec based on constraints or new information.- Collaborate with teams across the entire Amazon Devices & Services organization to bring cross functional features and services to life.- Own the presentation of your strategy and decisions to senior leadership and cross-functional partners. Work within an integrated product management & CX team and side-by-side with hardware, engineering, ID and other stakeholder teams to turn user stories into detailed product requirements, mockups, and prototypes.About the teamWe thrive on creativity, collaboration, and continuous learning. The project team is anchored in downtown San Francisco, with a flexible WFH schedule with in-person meetings for co-located reviews and development. Team members can be based in the San Francisco Bay area with 3 days a week in the SF office. Basic Qualifications:- 6+ years of design experience- Have an available online portfolio- Practical knowledge of user-centered design methodologies, usability principles, information architecture and design.- Thrives in the ambiguity of building something new to world. Experience unpacking an opportunity through divergent exploration, rapid prototyping and testing early concepts, in close collaboration with product management.- Comfortable pivoting quickly and working a variety of design spaces, projects, and stakeholder groups.- Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization including executives.- Proficiency designing and prototyping with a variety of tools such as Figma, Photoshop, Illustrator, etc.- Experience working on a collaborative team, brainstorming, white-boarding, and working directly with product and technical stakeholders- Experience designing for complex 0-to-1 products, services, or experiences that are customer facing Preferred Qualifications:- Bachelor's or Masters degree in a related field or equivalent professional experience- Experience designing for complex 0-to-1 products, services, or experiences that are customer facing- Self-starter with a bias for action, able to reframe leadership requests into clear, actionable design tasks- We are a small team and folks wear many hats. Along with core UX competencies, a demonstrated depth of knowledge within additional discipline(s) is encouraged (e.g. UX research, visual/motion design, creative direction, prototyping, technical understanding or workshop facilitation)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionThe Amazon Audio & Accessories team is looking for a talented, customer-obsessed Senior Merchant Manager (SMM) to help shape the future of our 3rd party marketplace. The SMM role offers the unique opportunity to own a sizable portion of a fast-growing category P&L while also driving large scale, high visibility projects across a variety of internal teams. The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. They will be analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and have strong communication skills with the ability to handle ambiguity and influence employees at all levels of the organization.Key job responsibilitiesThe Sr. MM will have several key responsibilities within the 3rd party Marketplace side of the business, including: • Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.• Business Development: You will work closely with Marketplace teams to help recruit strategic sellers and drive sales in new categories.• Seller management: Identify and lead new Seller partnerships, manage large Sellers and enhance overall Seller experience with better self-service and reporting resources.• Project management: Lead a variety of projects that impact both Consumer Electronics and the broader US business.• Customer Experience: Innovate with our sellers to drive optimal customer experience across the business.A day in the lifeA successful CMM must be able to: • Act as the ‘business owner’ for their categories, possessing a complete understanding of internal and external variables that impact our business (this entails owning forecasting, monitoring, understanding and reporting on the category, along with responsibility for driving strategic projects to achieve business objectives)• Have a complete understanding of customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growth Basic Qualifications:• Bachelor’s degree• 5+ years of professional experience influencing internal and external stakeholders• Strong written and oral communication skills, ability to Earn Trust and articulate complex ideas effectively• Strong business judgment and pragmatic approach to delivering results• Strong analytical abilities and problem-solving skills• Proficiency with Excel and data analysis• Operates as a team player, likes to have fun at work, and has a positive attitude Preferred Qualifications:• MBA or related Master's• P&L responsibility and experience delivering strong financial results• Demonstrated ability to manage multiple projects (prioritization, planning and task delegation)• Excellent analytical and data-mining aptitude• Ability to think and react in a high-energy, fast paced environment• Demonstrates creative problem solving by adapting frameworks or existing practices to create useful solutions• Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams• Strong proficiency in strong understanding of business statistics and data analytics• Basic SQL Proficiency Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126,300/year in our lowest geographic market up to $208,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionWe’re seeking an inventive and skilled Sr UX Designer to concept, prototype, develop, and test new-to-world products and experiences with novel interaction models and paradigms. This role will own key aspects of the user experience and is on a cross-functional special projects team, whose charter is to invent & bring to market transformational consumer products using advanced technologies. Amazon Devices (Lab126) began with the Kindle e-reader, and now invents & develops products like Fire tablets, Fire TV, Echo smart speakers, Echo Show smart displays, the Amazon Glow projector, Echo Frames smart audio glasses, and the Amazon Astro robot. We're at the forefront of ambient computing, a new paradigm where technology is always present, interaction is intuitive, and it disappears when not in use. If you are excited about inventing the future of spatial computing and shipping your ideas to millions worldwide, we'd love to meet you.Key job responsibilities- Contribute across the product development process including product opportunity and use case analysis, workshop facilitation, and the creation of low-fidelity wireframes, high-fidelity mockups, interactive prototypes, and detailed specs.- Become a domain expert through daily use of prototypes, competitive, and complementary products to develop a deep product intuition.- Work directly with product management to identify opportunities, use case analysis, workshop facilitation in order to support product strategy.- Use design reviews & critique to drive continuous improvement towards a minimal, polished, and delightful user experience.- Research and understand the capabilities and limitations of advanced sensing, display, and generative AI technologies and their impact on the user experience.- Drive qualitative user research to explore and validate product/design decisions. Regularly talk with customers, document insights, and champion features & improvements. - Provide real-time feedback to technical stakeholders by evaluating prototypes and internal builds to improve or simplify the design spec based on constraints or new information.- Collaborate with teams across the entire Amazon Devices & Services organization to bring cross functional features and services to life.- Own the presentation of your strategy and decisions to senior leadership and cross-functional partners. Work within an integrated product management & CX team and side-by-side with hardware, engineering, ID and other stakeholder teams to turn user stories into detailed product requirements, mockups, and prototypes.About the teamWe thrive on creativity, collaboration, and continuous learning. The project team is anchored in downtown San Francisco, with a flexible WFH schedule with in-person meetings for co-located reviews and development. Team members can be based in the San Francisco Bay area with 3 days a week in the SF office. Basic Qualifications:- 6+ years of design experience- Have an available online portfolio- Practical knowledge of user-centered design methodologies, usability principles, information architecture and design.- Thrives in the ambiguity of building something new to world. Experience unpacking an opportunity through divergent exploration, rapid prototyping and testing early concepts, in close collaboration with product management.- Comfortable pivoting quickly and working a variety of design spaces, projects, and stakeholder groups.- Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization including executives.- Proficiency designing and prototyping with a variety of tools such as Figma, Photoshop, Illustrator, etc.- Experience working on a collaborative team, brainstorming, white-boarding, and working directly with product and technical stakeholders- Experience designing for complex 0-to-1 products, services, or experiences that are customer facing Preferred Qualifications:- Bachelor's or Masters degree in a related field or equivalent professional experience- Experience designing for complex 0-to-1 products, services, or experiences that are customer facing- Self-starter with a bias for action, able to reframe leadership requests into clear, actionable design tasks- We are a small team and folks wear many hats. Along with core UX competencies, a demonstrated depth of knowledge within additional discipline(s) is encouraged (e.g. UX research, visual/motion design, creative direction, prototyping, technical understanding or workshop facilitation)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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    Job DescriptionAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services (AWS) in the Canada Public Sector Financial Services market? Do you have the business savvy, public sector experience, and technical background necessary to help establish Amazon as a key technology platform provider? AWS Worldwide Public Sector (WWPS) is seeking a Paired Account Manager to help build the Public Sector Financial Services business in Canada with a focus on pension funds, regulators and credit unions. The Account Manager will have the opportunity to help deliver on a strategy to build mind share and broad use of AWS within this market segment. Your responsibilities will include helping to define key market drivers and partnerships to target , establishing those relationships, and managing the day-to-day interactions in order to build long-term sales, business and marketing opportunities. Key job responsibilitiesWorking with the Principal Account Executive and extended team to help define and execute against mission, goals, and success metrics for the territory and ensure it's in line with the overall business strategy. In this role, you will:- Exceed revenue and customer success metrics.- Execute the strategic business development plan while working with key internal stakeholders (e.g. Operations, Service Teams, ProServe, Support, etc.) and the partner ecosystem- Prepare and give business reviews to the senior management team regarding progress and roadblocks to closing new customers.- Research and identify new leads and opportunities including specific prospects/partners to approach with a value proposition for using AWS to grow pipeline.- Work closely with the customer base to ensure they are successful using our web services and have the right enablement plans in place.- Understand the technical requirements of our customers and work closely with the internal solutions architects and subject matter experts to guide the direction of POCs and solutions.- Develop long-term relationships in support of our key Public Sector FSI market segments.- Ability to travel up to 25%About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary. Basic Qualifications:- 5+ years of sales/business development and/or program/product management experience.- 3+ years of experience in the Canadian Government environment.- Bachelor’s degree or equivalent work experience. Preferred Qualifications:- Experience driving sales and business development in the Canadian Government - preferably in National Security and Defense.- Experience working within the technology industry and working knowledge of web services technology and software development tools and technologies.- Ability to understand and discuss technical concepts, schedule trade-offs and opportunistic new ideas with technical employees and executives.- Working knowledge Canadian public sector procurement models.- Strong verbal and written communications skills in English. Bilingual preferred (English and French).- Valid Security Clearance an asset- Meets/exceeds Amazon’s leadership principles, functional technical depth and complexity.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
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    Job DescriptionAt Amazon Appstore. we entertain, and delight, hundreds of millions of people across devices with a vast selection of relevant apps, games, and services by making it trivially easy for developers to deliver”. Appstore team enables the customer and developer flywheel on devices by enabling developers to seamlessly launch and manage their apps/ in-app content on Amazon. It helps customers discover, buy and engage with these apps on Fire TV, Fire Tablets and mobile devices. The technologies we build on vary from device software, to high scale services, to efficient tools for developersWe are looking for a Software Development Manager to lead and define the technical direction and architecture, build exceptional teams, and scale business for 100 million customers. Basic Qualifications:- 8+ years of software development experience- 4+ years of software development manager, managing teams of more than 5 software engineers experience Preferred Qualifications:- 2+ years of building production software experience- Experience leading agile development teams and scrum spring planning
  3. Amazon

    Device Associate - Chennai

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    Job DescriptionThe Quality Services (QS) organization provides testing support for Devices, Retail, and AWS products. The primary objective of the QS organization is to provide manual testing support. As an Associate, Quality Services, you will perform manual test execution of documented task instructions, produce accurate test results meeting daily targets, and adhere to defined processes. Key job responsibilitiesKey job responsibilities1.Gain understanding of the application test procedures and how to use applicable software and tools.2.Execute test instructions and report test results accurately and promptly.3.Report any deviations observed4.Understand any changes in test instructions related to their assigned work5.Follow defined processes to perform assigned work Basic Qualifications:- Knowledge of QA methodology and tools- Graduate, preferably in a quantitative field of study with relevant experience of 0- 1 years. Familiarity using computer and software. Experience using any gadgets or devices. Good communication skills, detailed oriented and be a team player. Capability to follow defined processes and adhere to policies. Preferred Qualifications:- Understanding about software testing. Ability to complete assigned tasks accurately and promptly.
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    Job DescriptionAmazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses. Customer obsession has always been a strength of Amazon and a core part of the culture since the company was founded.Over the past decade, Amazon has been applying this passion and obsession for exceeding customer expectations, by introducing a broad assortment of Amazon branded products that offer value and outstanding quality.Amazon Private Brands (APB) as one of Amazon-owned brands, we are looking for a passionate, world-class eCommerce leader to support global product launch speed and post-launch business growth efficiency and productivity under APB Global Sourcing office. We are looking for a tenured leader who enjoys problem solving, diving deep into customer experience analytics, and constantly seeking for different ways to improve product launch/growth productivity. In this role, you will be responsible for developing related long term strategy, building mechanism to support fast business growth, and developing the processes and tools to evaluate and manage Amazon's product launch efficiencies. You will have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You work backwards from the customer, dive deep into data to understand the issues, and drive product development to deliver collaboratively with your teams and partners.Key skills required for this role:- Experienced in holistic product lifecycle management and eCommerce operations domain- Strong problem solving skills, with ability to diagnose process improvement opportunities and clearly articulate scaling change management potential- Strong analytics background in a related field. This leadership role requires diving deep into eCommerce product launch/growth inefficiencies and building the data insights to guide through- Outstanding ownership mentality. In this role, you will need to manage multiple projects at once, and provide direction for ambiguous and complex projects- Solid verbal and written communication skills with global stakeholders. You will need to interface with all departments across global teams, and your writing skills must be concise, persuasive and efficient- Prior consumer goods experience in branding, product development, eCommerce operations Key job responsibilities-Experienced in holistic product lifecycle management and eCommerce operations domain -Strong problem solving skills, with ability to diagnose process improvement opportunities and clearly articulate scaling change management potential-Strong analytics background in a related field. This leadership role requires diving deep into eCommerce product launch/growth inefficiencies and building the data insights to guide through-Outstanding ownership mentality. In this role, you will need to manage multiple projects at once, and provide direction for ambiguous and complex projects-Solid verbal and written communication skills with global stakeholders. You will need to interface with all departments across global teams, and your writing skills must be concise, persuasive and efficient-Prior consumer goods experience in branding, product development, eCommerce operations Basic Qualifications:- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product Preferred Qualifications:- Experience relying on analytics and data to cultivate deep customer empathy, shape product decisions and track effectiveness of change- Experience working with a cross-functional team across design, operations, and engineering team to meet high-reaching goals
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    Job DescriptionThe Amazon Seller Services team is looking for a passionate, results-oriented, inventive Sr. Software Development Engineer to help grow seller business in Japan.Amazon is working very hard to offer the Earth’s Biggest Selection to our customers. To satisfy broad customer needs for online shopping at Amazon, we started Selling on Amazon (SOA) in 2007 in Japan. The service has enabled third party sellers to sell on Amazon.co.jp, which has greatly contributed to increase of selection available on Amazon to date. To further increase selection in quality and quantity along with our vision, we are developing software solutions to simplify the process of adding new products to the Amazon catalog and lower the bar for sellers to start selling on Amazon.As a Software Development Engineer, you will play a key role in building and improving the software solutions and work with other software engineers in Japan, US and India as well as with business stakeholders mainly in Japan. You will be working with Japan based Product Managers to turn innovated ideas, targeted at the Japan market, into a reality. Some of the key responsibilities are:- Drive the design, development, implementation, testing and documentation of small-to-large-scale, multi-tiered, distributed software applications, systems and services using Java, Object-oriented Design and Distributed Programming.- Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture.- Work on the full development cycle; from design, implementation, and testing to documentation, delivery and maintenance.- Instilling best practices for software development and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules- Solve complex architecture and business problems. Innovate to solve unique problems in simple yet elegant way. Solutions are extensible.- Take ownership for ensuring sanity of architecture, operational excellence and quality and insisting on highest standards while working with other software teams.- Evaluate and make decisions around the use of new or existing software products and tools.- Assist directly and indirectly in the continual hiring and development of technical talent. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentPlease check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
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    Job DescriptionAmazon Marketplace Paid Services (AMPS) Interested in innovating to deliver world-class service to Amazon's Selling Partners? The The Amazon Marketplace Paid Services (AMPS) program is designed to enhance the customer and Seller experience in Selling on Amazon through Merchant Consultants working directly with Sellers to increase the value, choice, and convenience of their business. Our team will invent and innovate across technology, process, and people to grow the program, improve Selling Partner engagement and satisfaction, and enable global solutions by working directly with the US, EU, and China teams. AMPS is looking for a dynamic and motivated Sales Analyst to help develop and grow our Paid Services business. Sales Analyst will extract complete and accurate data from large data sets, provide analytical insights, and translate them into specific, actionable recommendations to determine business strategies and tactics for AMPS. Sales Analyst will also be responsible for taking ownership of business issues, defining ambiguous issues through data analysis, and building scalable solutions while working closely with Merchant Consultants and multiple related teams. The Sales Analyst will play a key role in the development of our portfolio of AMPS solutions, working with cross-functional teams.The ideal candidate will be comfortable influencing senior external stakeholders, have strong analytical skills, communication skills to drive issue resolution across multiple teams, and be comfortable working in an ambiguous environment.Various Working System for Work Life Harmony We believe that it is important to spend private time such as spending time with your family or doing anything you like to spur innovation. Amazon promotes a fulfilling and flexible work style according to the work volume and lifestyle of each employee. (Example: Flex Time, Work From Home, Maternity /Parenting /Family Care Leave etc.)Key job responsibilities- Extract complete and accurate data from large data sets- Define analytical approaches to complex or ambiguous business requirements and derive business insights from multiple data sources- Identify business challenges and provide mid- to long-term solutions through in-depth data analysis and establish mechanisms for continuous Improvement.- Collaborate with global teams on key initiatives and execute high impact projects. Learn from global best practices, optimize them and deploy for Japan. Basic Qualifications:- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience developing business analytics or equivalent- Experience using Microsoft Excel to manipulate and analyze data- Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project- 3+ years of experience in analyzing data with SQL Preferred Qualifications:- 5+ years of finance, business management and sales operations experience- Experience working within a high-growth, technology company- Experience with sales CRM tools such as Salesforce or similar software- MBAPlease check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingThe salary information can be provided individually prior to the 1st interview賃金に関する条件は、1次面接の前に個別にご案内することができます
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    Job DescriptionToday, more than 58% of worldwide purchases from Amazon are made from third-party businesses. That’s $160B in sales, mostly from Small- and Medium-sized businesses. Fulfillment by Amazon (FBA) enables these businesses (our Selling Partners) to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25 years. Selling Partners can list and sell their products across all of our European sites from a single account. This frees them to concentrate on what they do best – finding and developing new products and marketing them to potential customers.Amazon currently seeks creative, dynamic and experienced Process improvement Specialist to join the EU FBA Seller Experience and Reimbursements team to drive Cost of Customer Returns for Amazon and Seller and eliminating Seller points around customer returns.A successful candidate must be able to work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong analytical abilities, relationship building skills and superb project management capabilities. Some of the qualities that we are looking for: you are results-oriented (and have a track record of repeatedly delivering great results); you are an innovator (and have already proven it); you have the intellect and horsepower to solve really complex problems (some may say impossible to solve); you are an owner, and do what it takes to make your team successful; you have relentlessly high standards (some may say too high); you are customer obsessed; you operate well in an ambiguous environment; and finally, you have a burning desire to be a part of something really big.Key job responsibilities1. Establish E2E knowledge of FBA Customer Returns and major drivers of costs due to items that are not returned after being refunded to the csutomers.2. Identify and lead Scalable solutions to reduce Amazon controllable Returns .3. Identify input metrics, metric owners, align goals with respective owners, monitor and share progress on these metrics with stake holders4. Develop weekly/monthly/quarterly mechanisms to drive visibility on defect reduction initiatives and performance5. Work with Ops and Tech teams to develop processes and products to identify and reduce defects6. Forecast defect reduction plan and financial impact and lead OP1, OP2 and 3YP7. Lead funding discussions for Product and process initiatives Basic Qualifications:1. Bachelor's degree2. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL3. Experience in program or project management4. Experience working cross functionally with tech and non-tech teams5. Experience in defining and implementing process improvement initiatives using data and metrics6. Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:1. Experience in driving end to end delivery, and communicating results to senior leadership2. Experience leading process improvements3. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization4. Experience building processes, project management, and schedules
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS Data Centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, a result-driven individual with strong technical (electrical/mechanical) understanding and the drive and vision to take our data center engineering operations to the next level. The role will report to the DCEO Manager and be responsible for sustaining availability, cost management, risk assessment and mitigation, review corrective and preventative maintenance of critical infrastructure and metric reporting.You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Participate in a 24/7 rotating shift pattern- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.- Installation of new rack capacity and provisioning of power/cooling- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Collaborate with data center IT managers and other business leaders to coordinate day to day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.Additional role requirements- This role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely- This role has a rostered on-call requirement to provide 24x7 support. This may change based on the future needs of the business- Due to the location of our sites, candidates should possess a valid driver's license and their own vehicle. A day in the lifeAt today's large-scale data centers, you will be involved in:- Work schedule changes depending on specific site needs. Shifts are 12-hours and will rotate on a predefined schedule- Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)- Perform rack installs, rack decommissioning, and facility management- Provide operational readings and key performance indicators to make sure uptime is maintained- On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 4+ years of relevant work experience in facilities management, maintaining a datacenter or other critical space facility. Ability to prioritise in a complex, fast-paced environment- Experience with, awareness of and adherence to physical security protocol- Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling. Preferred Qualifications:- Bachelor’s degree (Electrical Engineering, Mechanical Engineering or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant data center management/engineering/operations experience- Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units- Mission-Critical facility management experience for a large enterprise or large Colocation provider- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment- Data center Project Management/ capacity planning and budgetary experience- Knowledge in IT services such as servers, network, cabling and platform, and appropriate Security and Safety awarenessAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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    Job DescriptionAls Bereichs-/Schichtleiter:in bei Amazon führst Du ein großes, diverses Team und sorgst dafür, dass Dein Geschäftsbereich stets mit der Nachfrage Schritt hält. In dieser praktischen Rolle machst Du Dich mit den komplexen Betriebsabläufen eines globalen Unternehmens vertraut und lernst, was erforderlich ist, damit alles reibungslos abläuft. Gemeinsam mit Deinen Kolleg:innen arbeitest Du daran, die Produktivität zu steigern und Herausforderungen zu begegnen. Kein Tag gleicht dem anderen. Key job responsibilitiesFörderung einer Kultur der Sicherheit und des WohlbefindensAnalyse und Umsetzung von Korrekturmaßnahmen, um beständig hohe Qualität und Produktivität sowie das schichtübergreifende Einhalten aller Unternehmensziele sicherzustellenUnterstützung und Führung eines Teams sowie Erledigung administrativer Aufgaben; Aufbau und Unterstützung einer starken TeamkulturAnalyse der Leistung sowie Vorschläge für Prozessverbesserungen, um die Arbeitsabläufe und den Kundenservice zu optimierenKollaboration mit anderen Manager:innen zur Standardisierung von SchichtprozessenA day in the lifeDu arbeitest in unterschiedlichen Schichten an einem unserer Betriebsstandorte. Dabei konzentrierst Du Dich vorwiegend auf das Einhalten der Sicherheitsstandards durch Dein Team und an Deinem gesamten Standort. Außerdem überwachst Du die Prozesseffizienz. Prioritäten in Deinem Arbeitsalltag sind unter anderem das routinemäßige Teammanagement und tägliche Betriebsaktivitäten. Neben anderen Aufgaben wie Eskalationen in Einzelfällen, Prozessverbesserungen sowie die übergreifende betriebliche Notfallplanung.Als wichtiges Mitglied des Betriebsteams arbeitest Du mit Kolleg:innen aus anderen Teams sowie externen Partnern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kund:innen ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Das beinhaltet die Analyse von Daten und Leistungskennzahlen gemeinsam mit Führungskräften in Deinem Geschäftsbereich ebenso wie die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit dem technischen Team. Basic Qualifications: Bachelor-Abschluss oder kurz vor Abschluss eines Bachelor-StudiengangsFortgeschrittene Englisch- und Deutschkenntnisse in Wort und SchriftRelevante Erfahrung in der Durchführung von Datenanalysen Preferred Qualifications:Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und FührungskräftenErfahrung in einer LogistikumgebungErfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d
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    Job DescriptionThe team enables independent authors, content creators and publishers to publish their content as eBooks for distribution to the Kindle Store, Kindle Unlimited and the Kindle Owners’ Lending Library; as well as in print formats for sale on Amazon’s global marketplaces, bookstores and other online retailers using Amazon’s state-of-the-art Print on Demand (POD) technology. Team is an important part of Amazon’s vision to provide its Kindle and print book customers with the world’s largest selection in the format they prefer – eBook or paperback.The Support Engineering team provides tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Key Job Functions Include these... - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on operations and maintenance driven coding projects, primarily in shell scripts, web technologies, with the potential for Java based projects - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components - Customer notification and workflow coordination and follow-up to maintain service level agreements - Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill setA day in the lifeInclusive Team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trustWork Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship& Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages Preferred Qualifications:- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSON
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    Job DescriptionAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services (AWS), is rapidly expanding out our remote sales function to drive growth across a set of AWS’ Small and Medium Businesses.As an Account Executive at AWS, you are responsible for exercising acquisition skills, utilizing solution-specific targeted campaigns to help grow consumption of current and net-new AWS services. In this full sales-cycle quota carrying role, you will use your sales and technical experience to work proactively with our customers to accelerate their journey to the cloud.In order to harness the innovation and scale of services AWS offers, you will leverage internal resources to engage with our customers to execute their strategic objectives in order to adapt to changing market trends.Do you look around corners for ways to engage and service customers? Are you experienced in using technology to solve business problems that have big customer impact?Come build the future with us.Key job responsibilities• Ensure customer satisfaction.• Meet or exceed revenue and goal targets in a defined territory.• Help develop a comprehensive account/territory plan to manage and grow numerous accounts concurrently.• Grow & articulate compelling value propositions around AWS services.• Accelerate customer adoption.• Maintain a robust sales pipeline.• Work with partners to extend reach & drive adoption.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near our TLV Amazon offices. Basic Qualifications:* Bachelor's degree or equivalent * Experience selling cloud solutions at a software company or equivalent * Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent * Knowledge of existing and developing technologies* Fluent English and Hebrew. Preferred Qualifications:* Experience in technical sales for B2B or in solution-sales / technology-related environment * Experience in engineering, computer science, or MIS Domain experience with Small and Medium Businesses * AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer)
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    Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Key job responsibilitiesEssential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as KaizenEssential SkillsStrong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications:- Experience in an operational role Preferred Qualifications:- Bachelor's degree
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