Amazon

Job DescriptionThe Core Networking team is looking for a Sr. Network Development Manager to join our Inter-DC & Optical team. As a Network Development Manager, you will be responsible for managing teams that build, deploy and scale the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. They own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Amazon’s network is a key differentiator for Amazon Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon, including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers. Are you ready to own the network availability for the largest cloud network on the planet? With Amazon Web Services, our goal is to become “The Infrastructure Platform” to the world. Our customers demand the highest quality and reliability for their services. As we expand at a tremendous rate across all of our services, it is our responsibility to maintain that quality and reliability. We look for innovative ways to automate the operation of our network and drive complex issues to resolution.As part of this Network Development Manager role, a successful candidate will be responsible for managing one of our global teams aligned with one of our network fabrics. Direct reports will include Network Development Engineers who own design and optimization of the future state of the global Amazon network. The Topology team is expected to identify optimal and efficient designs to manage traffic flows, failure scenarios and optimal capacity. The team is also responsible for deep-dive and root-cause analysis of events which impact our customers ensuring that we improve our processes and designs in order to avoid customer impact in the future. AWS leaders are highly-technical and understand their environment to accurately represent operational issues and exercise high judgment during high severity events. As the manager of one of our Topology teams, successful candidates will be responsible for setting and delivering on the strategic vision for the team.Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.Key job responsibilitiesOperational ExcellenceAs a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating processes and procedures to improve efficiency in our day-to-day tasks and projects. You will drive standards across the network and ensure that we are fully compliant to those standards and policies. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.Network MeasurementAs a Network Development Manager, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our issues, network capacity, vendor equipment/failures analysis and network performance.Performance Management/Team HealthYou will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 8x7x365 operational rota.Incident/Change ManagementYou will be integral to developing and improving incident and change management within the Networking space. Responsibilities include driving initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures in order to scale with the rapid expansion of the Amazon platform and customer base.Recruiting and HiringYou will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.AutomationYou will be heavily involved in driving the team to analyze day to day operations in order to identify new automation opportunities. This will include helping our software teams in Networking understand our requirements and drive their roadmaps to ensure that our network engineers are able to directly create new automation tasks directly within those software frameworks rather than relying on other teams to deliver them.Goal Setting and DeliveryYou will directly own defining and delivering strategic goals for your team and for the wider Topology team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.A day in the lifeEngineers in the InterDC Optical services team have a wide range of responsibilities. In terms of product development and delivery, it covers all activities related to hardware and software development, cross-platform and software integration, and transition to production for both in-house commodity and OEM optical platforms. From the lifecycle support perspective, includes day to day operations on-call, sustaining engineering, operational load automation and reduction, product and network security, network data integrity and authoritativeness, availability assurance (SRLG monitoring) and improvement (OLP, RFTS) and fiber infrastructure and vendor performance management. Our engineers not only make decisions on day-to-day work but they also own the long-term strategic view, they build strong partnership with customers to understand their immediate and future needs, their use cases and the things that we/they are not even thinking about so we make sure our solutions will fit into their needs. They bring perspective and context to influence the way we make technology and design choices, how we develop and deliver products that are right sized, fungible and future-proof at the optimum cost per bit. They understand the business impact of their recommendations and show good judgment in decision making as we consider technical trade-offs between the immediate short-term technology solutions, operational needs and the long-term business needs.About the teamThe InterDC Optical Services team is responsible for the development, delivery and lifecycle support of the optical products used to interconnect AWS Data Centers and PoPs (Point of presence), ensuring diversity of supply and continually lowering data transfer cost for customers. This product portfolio serves a broad customer base and is primarily used to transport Core (EC2 & Prod) and Border (Internet) traffic in and across all but a few AWS commercial and ADC regions globally. Our current network size is >10Pbps of inter data center traffic over >30k devices worldwide and our team is structured to create and evolve these products and solutions while providing highly available, secure and scalable transport for multiple customer fabrics globally.Working at AWS in the Core Networking Team- Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us. Basic Qualifications:- • Bachelor’s Degree in Computer Science or relevant degree/experience.- • 5+ years of relevant engineering experience.- • 5+ years people management experience or relevant leadership experience, managing a team of 8+ individual contributors.- • 3+ years of past experience with network engineering either as a manager or individual contributor. Preferred Qualifications:- • Experience presenting root cause analysis and error correction from operational events to senior management.- • Working knowledge and experience of developing operational metrics.- • Working knowledge of Networking (TCP/IP, Routing/Switching & Troubleshooting).- • Linux experience, the ability to script in Python, Perl or shell, and demonstrated experience automating and managing networks with software.- • Experience representing your team/technical area to senior management.- • Experience contributing to the creation and implementation of high quality, high volume recruiting plans.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,300/year in our lowest geographic market up to $272,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionInnovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best. Key job responsibilities• Working closely with technical development teams on product definition, optimization, and development prioritization to maximize long term success• Articulating how product results impact downstream adoption and support our overall product strategy• Driving cross-functional program success, from goal setting across teams, through project design, testing and launch • Leading multi-functional teams through both tactical and strategic decision points, understanding dependencies, risks and mitigations • Defining measures of success• Proven track record of identifying and managing program risks • Experience defining operational strategies across orgs to ensure smooth execution of the project A day in the lifeYou check in with teams developing products, talking to technical leads and engineers. Unexpected results in a recent test lead you to dig in to understand the issue better, huddle with relevant engineers and partner teams to formulate hypotheses for the issue, and test to validate them. Working with technical leads, you add roadmap items to validate hypotheses in the next development sprint, informing downstream customers of potential impact. You then write a document for senior leadership, focusing on recent progress and major decisions made, defining measures of success, elevating risks and how you plan to mitigate them. Basic Qualifications:- College education and 10 years of experience Preferred Qualifications:- 7+ years of product or program managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionIf you like to work with new technologies and optimizing existing technology have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Core Networking team is looking for a Network Development Engineer to join our Inter-DC & Optical team. As a Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.• Drive and support innovation from Top of Rack to the Network Border and everything in between.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the lifeEngineers in the InterDC Optical services team have a wide range of responsibilities. In terms of product development and delivery, it covers all activities related to hardware and software development, cross-platforms and software integration, and transition to production for both inhouse commodity and OEM optical platforms. From the lifecycle support perspective, includes day to day operations on-call, sustaining engineering, operational load automation and reduction, product and network security, network data integrity and authoritativeness, availability assurance (SRLG monitoring) and improvement (OLP, RFTS) and fiber infrastructure and vendor performance management. Our engineers not only make decisions on day-to-day work but they also own the long-term strategic view, they build strong partnership with customers to understand their immediate and future needs, their use cases and the things that we/they are not even thinking about so we make sure our solutions will fit into their needs. They bring perspective and context to influence the way we make technology and design choices, how we develop and deliver products that are right sized, fungible and future proof at the optimum cost per bit. They understand the business impact of their recommendations and show good judgment in decision making as we consider technical trade-offs between the immediate short-term technology solutions, operational needs and the long-term business needs.About the teamThe InterDC Optical Services team is responsible for the development, delivery and lifecycle support of the optical products used to interconnect AWS Data Centers and PoPs (Point of presence), ensuring diversity of supply and continually lowering data transfer cost for customers. This product portfolio serves a broad customer base and is primarily used to transport Core (EC2 & Prod) and Border (Internet) traffic in and across all but a few AWS commercial and ADC regions globally. Our current network size is >10Pbps of inter data center traffic over >30k devices worldwide and our team is structured to create and evolve these products and solutions while providing highly available, secure and scalable transport for multiple customer fabrics globally.Working at AWS in the Core Networking Team- Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4- Meet Kensie, Network Development Engineer --- https://youtu.be/ezF3kpUAhWU\About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us. Basic Qualifications:- • 4+ years’ experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments.- • 4+ years’ experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- • 4+ years’ experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- • 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming. Preferred Qualifications:- • Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.- • Experience with one or more of the following router, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc.- • In-depth knowledge of and experience with networking and/or systems technologies- • Knowledge of network hardware and packet forwarding architectures.- • Possess Scripting skills or have desire to learn them; specifically Python, Perl, or Shell (bash, ksh, csh).Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionProject Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.We are seeking a talented Senior Manufacturing Engineer to lead, develop and scale Kuiper Satellite production. This role will support split shift and weekend operations for the Kuiper Integration team, driving critical build and test operations for over 5 different assembly lines. Key job responsibilities- Lead, coordinate and troubleshoot key production operation activities Wednesday through Sunday on split shift support. Areas supported include satellite final integration and phased array testing. - Plan and execute key flight and non-flight build and test campaigns to support broader Kuiper program milestones. - Coordinate with Kuiper program leadership, production leads, test engineers and other manufacturing engineers to plan and coordinate daily satellite integration tasks for the operations team with an ability to adapt to changing schedules and other dynamic priorities.- Review and lead definition of the assembly line and equipment needed for satellite integration. - Work with the vehicle test team to establish proper testing procedures, protocols and automated test definition of the Kuiper satellite. - Interface with facilities personnel on building development and requirements. - Optimize cost and the assembly line to meet aggressive build rates and overall budget targets. - Define standards, requirements and processes for manufacturing systems, work instructions and troubleshooting of complex space hardware.- Provide frequent feedback and technical reviews on designs, processes, tools and custom equipment used in both R&D prototyping and production environments. - Assist with hiring and training the technician team and manufacturing engineering team, specifically on new processes, procedures and designs.- Improve and enforce area safety through design reviews, processes reviews, regular auditing and safety-related projects.Additional Requirements- Willing to work flexible shifts as needed. - Able to climb up and down ladders, work in tight spaces, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position.- Able to lift at least 25 lbs. unassistedA day in the lifeThe Senior Manufacturing Engineer will work closely with test, design, operations, tooling, quality and enterprise teams on both first-article hardware development and production hardware integration processes and systems. This is a critical role that will support production and development in a flexible manner as we transition from R&D to production operations. This candidate will not only keep the lights on during hours outside of first shift, but will rapidly improve and scale the production line in conjunction with other team members. The successful candidate has extensive experience in supporting programs through full development cycles of space hardware through development, QTP (qualification test procedures), and flight hardware ATP (acceptance test procedures). You have also led highly technical teams in an ambiguous and rapidly changing environment, executing key program build and test campaigns to a high degree of quality. You will help lead long-term production planning and rate scaling, provide technical reviews of designs and manufacturing team decisions, and build and develop the team’s technical and leadership skills. Basic Qualifications:- Bachelor's Degree in Engineering (Manufacturing/Mechanical/Aerospace/Industrial/Electrical) or related discipline, or equivalent experience.- 7+ years of experience in the development, planning and standing up of manufacturing operations for automotive, medical device or space hardware.- Able to work Wednesday through Sunday on split shift from Noon - 8pm. Preferred Qualifications:- Experience leading manufacturing engineering teams, processes, facilities and systems in an R&D and/or production environment.- Hands-on experience with mechanical, electrical and/or propulsion systems.- Experience with various automated manufacturing processes, including assembly and test methods at component level, subsystem, and system level.- Highly familiar with QTP/ATP and production test methods, and automated data acquisition and collection.- Formal training/certification in Operational Excellence Systems (Lean, 5S, Six Sigma, etc.) a plus.- Strong organizational, analytical, root cause analysis and problem-solving skills.- Excellent communication and leadership skills.- CAD experience (NX), PFMEA experience, GD&T knowledge.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $213,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionWe are the Item Exception Handling team. Our focus is on building a flexible and scalable architecture that can adapt to a rapidly evolving global fulfillment infrastructure, leveraging innovative technologies that help enable the automation of the "unhappy" paths throughout Amazon's fulfillment operations. Whenever possible, our systems self-heal defects without interrupting the main inventory flow and without additional human input. Where human intervention is necessary, our solutions guide the associate through the defect resolution process to maximize quality and efficiency. And in the words of the great Winston Wolf, "[We] solve problems." But what problems are we solving?An Amazon fulfillment center can appear to be a chaotic place. With millions of items moving in and out of fulfillment centers every minute, a quick peek under roof would reveal a manic scene. You would see associates, fixed machinery, vehicles, and robots flying about at break-neck speeds and accessing a breathtaking number of shelves and bins for storing products. In reality, however, this activity is all highly organized and orchestrated by software, with each movement carefully planned and optimized. However, there are times when mistakes occur, and products get lost. When that happens, how does a fulfillment center operating at that size, speed, and scale recover gracefully and prevent entropy? How do we find a needle in a haystack when we’re constantly shuffling the haystack around? And how do we do it at extreme scale in an environment of constant growth?This is the job of Item Exception Handling. We operate at a nexus of machine learning, computer vision, robotics, and healthy measure of hard-earned expertise in operations optimization approaches to build automated, algorithmic approaches to solving these problems at minimal cost. We leverage massive graph and non-relational databases, vision, and machine learning systems to create cutting edge software, building automated processes and workflows in the most complex operational problem space in the business world.Key job responsibilities- You will build new software services and tools from scratch and improve existing systems- You will create simple solutions for complex business and operational problems- You will work closely with business, physical processes and operations to optimize systems and processes- You will design and implement scalable solutions and solve complex problems- You will learn how to build robust solutions that operate at Amazon scale- You will have the opportunity to design systems, take mission critical decisions on how we design production systems, what technology to use and how to solve problems- You will operate in a set of interconnected small teams of engineers to build solutions that impact Amazon's customers around the world- You will get opportunity to work with senior technical leaders to review and improve your designs and solutionsA day in the lifeBeyond the regular responsibilities of a software developer, the space drives continuous learning and self development as we work to augment the multiple operational processes supported by AFT. You will face different technical and operational challenges and will have teammates to help you through it. You will be encouraged to explore ideas and propose projects. You will work alongside product specialists and subject-matter-experts from multiple topics to identify and propose solutions. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. RRSPIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.AFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

Job DescriptionThe Amazon Vendor Services (AVS) organization is seeking a Manager, Customer Success to lead a team of Customer Success Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store. The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.In this role, you will be responsible for all business and operational objectives of your Customer Success Management team. You’ll drive the creation and execution of strategies to achieve business goals and collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.Key job responsibilities• Create business and operational objectives for your Customer Success team . You’ll drive the creation and execution of strategies to achieve business goals, including identifying the correct input metrics to track progress against these goals.• Collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.• Contribute to goal setting and business strategy development for your peer team to align with Consumables organizational goals.• Deliver against complex goals where strategy is not defined.• Make tradeoffs between short-term Customer needs and longer-term strategic investment.• Implement and track key input metrics to (1) Measure your team’s success in driving growth for your Customers and (2) Evaluate the quality of the end-Customer experience. Use these metrics to guide your work and uncover hidden areas of opportunity.• Build and cultivate strong relationships with team’s Customers, along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor Customer satisfaction survey results, and investigate both positive and negative feedback trends.• Use Customer feedback, market insights, and internal data to contribute to the development of features and programs that accelerate Customer growth. Basic Qualifications:• Experience: 6+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management ,Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. • Education: Bachelor's degree or equivalent. • Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products. • Relationship Management: Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. Proven track record of delivering results through a team. • Communication: Excellent verbal and written communication. • Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions. • Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment. • Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. Preferred Qualifications:• Experience in E-Commerce, Corporate Retail, Consulting and/or B2B • Superior communication and presentation skills • Effective territory/account management. Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation. • Understanding of retail math and formulas for the purpose of making business decisions. • Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft OfficeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,300/year in our lowest geographic market up to $233,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAmazon Inbound Transportation (AIT) is responsible for optimizing cost-effective flow throughout Amazon’s inbound network while providing Amazon with greater control, performance, and inbound visibility. The Business Operations team within AIT is responsible for pricing, cost, growth, and profitability of the inbound business.AIT BizOps is looking for a Tech Business Development Manager III to dive deep into our largest inbound business — PCP — and put together a plan to drive even more growth. The ideal candidate will be both data-driven and analytical, with a strong passion for negotiation and business development. This dual role requires diagnosing and entitling growth levers, prioritizing them based on their economic and business impact, and implementing them. Key responsibilities include envisioning a grand product strategy while delivering tangible results incrementally, thriving in an entrepreneurial environment, unfazed by ambiguity or competing priorities, and pivoting between strategic analysis and hands-on seller negotiations. The role also involves collaborating with shipper-facing teams and creating proof of concepts that will ultimately become products and solve customer problems. Additionally, this role will be critical in providing feedback on the needs of sellers, fostering partnerships with other seller-facing organizations, and analyzing and defining the size of the problem in three areas: 3PLs (Third-Party Logistics) that cannot use our services, sellers with better contract rates, and shippers with soft operational issues. Creating scrappy solutions to move the needle is a must. Utilizing data and analytics to drive decision-making, identify opportunities, and measure the impact of initiatives is essential.Key job responsibilities- Manage the full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Drive teams both inside and outside of your organization to deliver- Set project objectives, analyze data, and drive improvements that are quantified with metrics- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects- Solve ambiguous problems and drive effective solutions- Partner with customers, internal and external teams, engineering teams, and leadership to entitle and prioritize projects.- Negotiate with both internal and external teams while prioritizing a complex set of objectivesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock Basic Qualifications:- Bachelor's degree- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience interpreting data and making business recommendations- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level- Knowledge of SQL- Experience with sales CRM tools such as Salesforce or similar software Preferred Qualifications:- MBA- Experience identifying, negotiating, and executing complex legal agreements- Experience in online advertising or high-tech products/service- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionWe are seeking a strategic finance professional that has a passion for partnering with our business team focused on WW Real Estate. Enthusiasm and energy help us deliver new ideas, and solutions. Do you view problems as treasures, and are you willing to dive deep to develop those solutions and deliver results? Will you seek to challenge the status quo, and accept that your ideas and mechanisms may be tested daily?This role will partner closely with a broad range of Finance and business leaders in Operations, Engineering, and Technology. This role will be involved in Real Estate Capital Authorization Requests that involves DCF financial model work and advanced excel skills. The successful candidate will have demonstrated an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Key job responsibilities- Obtain model input variables from Pre-Construction and Design teams- Develop DCF models to improve and determine the viability of the investment- Provide narrative for capital approvals with thorough financial analysis of cost savings for construction projections- Maintain database for start up projects- Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution. - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes. - Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager.- Discerns between urgent and non-urgent issues and acts accordingly to solve them. - Drives own self-development in the Finance Community: seeks opportunities to expand finance expertise. - Participates in events, initiatives, and projects, then shares gained knowledge in and outside of your team. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence. Basic Qualifications:- Bachelor's degree in finance, accounting or related field- 5+ years of finance or a related analytical field experience Preferred Qualifications:- 5+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 5+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAs a Logistics Coordinator, you will be required to ensure the best seller experience for our vendors in Egypt. You will be responsible for tracking and providing updates on shipments from our Fulfilment centers back to the vendors. You will be responsible for providing updates and deep dives on issues related to seller experience in terms of delivery times and shipment conditions. Additionally, you will be responsible for supporting the Network Losses in the 3PL transportation network in MENA by providing data points on sources of network of losses and tracking actions for reducing Losses through our last mile. Candidates must be independent and flexible, with solid communication skills, and a strong customer focus with analytical, problem solving, and organizational skills.Candidates should have knowledge of the local logistics and with preferable experience working with logistics in the last mile deliveries. Key job responsibilitiesThe Candidate responsibilities are:- Daily tracking of the shipment picked by carrier through dashboards in Egypt for Vendor Returns- Daily tracking of the metrics related to delivering shipments in Egypt for Vendor Returns- Maintain record of the proof of delivery and proof of handover for shipments, and be able to leverage our existing systems for full traceability of shipments.- Resolving tickets raised for inquiring about missed shipments. - Visit our fulfilment centers to solve issues related to the handover of shipment to vendors.- from time to time, visit our 3PL logistics service providers to ensure they are compliant with our handling and storage requirements. - Support Network losses program for 3PL by reviewing and analyzing data related to damages and losses across MENA. About the team3PL team is the team that manages the following scope:1) Last mile delivery and customer returns in MENA by 3PL.2) Cross boundaries delivery in MENA.3) Vendor Returns from Fulfilment centers to Vendors. Basic Qualifications:Excellent English written and basic verbal communication skillsAdvanced Knowledge of Microsoft office (Excel, Word, Outlook) Experience in logistics and last mile deliveries Preferred Qualifications:Bachelor’s degree in supply chain / logistics or a relevant fieldLogical thinker and able to perform the review process and solve problem efficientlyGood communication skills to work with different cross functional teams

Job DescriptionAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE Based in Berlin, Audible GmbH is looking for a motivated Working Student (Werkstudent) - Learning & Development for Customer Service (m/f/x). Put aside your previous experiences or perceptions of customer service; Audible takes Customer Care to a new level. We’re dedicated to creating unforgettable experiences with a focus on exceeding expectations with every contact and decreasing customer effort.As a Working Student - Learning & Development for Customer Service, you will...- Provide translation (mainly English to German) for training and internal documents as well as customer facing documents- Create, update and localize training material for existing and new features, processes and products- Perform evaluations of customer contacts according to our quality standards- Maintain content knowledge e.g. standard texts, FAQ's and articles in order to support the customer service quality results of our external partnerABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid. Basic Qualifications:- You’re still a student, enrolled in either your first Bachelor or Master in Berlin and have at least 1 year of studies left- Experience in PowerPoint, Word and Adobe CS (or similar)- Fluency in German and English, both written and spoken Preferred Qualifications:- Good understanding of and interested in the field of Customer Service- Passion for learning and development- Flexible, proactive and positive personality with a “can-do” attitude- Ability to pay attention to details keeping the focus on the overall picture- Team player who is self-motivated, has a sense of urgency and has the ability to multi-task- First experience with Articulate 360 or similar authoring tools- Good verbal and written communication skills in Spanish, Italian and/or French- First experience in a Customer Service roleOur offer:- Support for ca. 20h per week, compensated with 15,87€ per hour- Contribution on the long-run (ideally 1 to 2 years) as a fully-fledged team member- Exciting insights into one of the leading companies in the sector of spoken word- International work environment in a beautiful Berlin Mitte locationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d

Job DescriptionAmazon is seeking a highly motivated Business Analyst to join Audit Data Services team. In this role you will be driving audit support requests coming our way by understanding the requirements, planning, scoping, executing and providing data solution to our business customers. This team sits within Global Tax Services. The team is seeking an exceptionally capable and motivated individual to help deliver Tax Technology support within Audit team for our Indirect Tax function. This position opening is based in the Costa Rica or Mexico.This role requires a self-starter with strong data analytical skills, a keen attention to detail and good track record of hitting deadlines. Successful candidate will have the ability to tackle multiple requests and efficiently execute deliverables. You will use your analytical skills and demonstrate your ability to interpret clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize.Come innovate with the Amazon Global Tax Services Team!Key job responsibilitiesAs a Business Analyst you are expected to support Indirect Tax Audits globally and work in support of Audit Readiness. As part of audit team your responsibilities would include• Supporting indirect Tax team on Tax audit on daily basis• Diving deep into the details to develop meaningful findings and provide required data• Analyze and solve problems at their root, stepping back to understand the broader context• Own end to end ‘Audit request’ case from gathering requirements to solutions ensuring deliverables within the deadline • Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use• Documenting processes, data flows etc • Build partnership with Tax, Finance and Accounting customers Basic Qualifications:- Bachelor's degree- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department- 4+ years of tax, finance or a related analytical field experience- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar- Proficiency with Alteryx.- Strong Analytical skills – has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem.- Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required.- Demonstrated ability to communicate complex technical problems in simple plain stories.- Excellent writing skills- experience in writing business documents, process flow, building flow-chart.- Ability to present information professionally & concisely with supporting data.- Ability to work effectively & independently in a fast-paced environment with tight deadlines. Preferred Qualifications:- 2+ years of maintaining and operating transaction tax calculation software (e.g. Vertex) experience- Working experience in Tax, Finance, Accounting- Knowledge of data management and modeling fundamentals and data storage principles

Job DescriptionAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Over 2 million Sellers sell on Amazon Marketplace and we obsess over providing world class support to them. Who are we? We are a new team in marketplace, born in 2018. We started our journey with a team of 15 individuals which has now grown to 300+ team members in 6 regions. We represent more than 9 job families, 25+ nationalities and 51% female talent. Our core values are innovation, inclusion and building others. We write on walls, obsess about our sellers and are known for our resilience. New regulations and the changing compliance landscape in Europe have required Amazon to take the forefront on Selling Partners' compliance through education, offering the right product/ solution and, ultimately, acting in the case of non-compliance. This position will be managing operations for the program to help selling partners to comply with new legislation and to de-risk >$10B business for Amazon in 2024. This includes managing a compliance program in the close collaboration with the Amazon Fulfillment network to enable 3P FBA Selling Partners to comply with the new Website Compliance requirements: 1) to get 6-sided images pf their products done directly on FC 2) get them uploaded to the Detail Pages to get respective ASINs compliant. The role has high visibility across senior leadership given the strategic importance of initiatives and impact. The candidate should have strong communication skills to work closely with stakeholders across multiple stores and functions. The successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail, and ability to work in a fast-paced landscape. In this role you will: • Establish and supervise the operational processes across Amazon Fulfillment Network, External Content Providers, Internal operational teams to enable the program scaling • Own weekly and monthly reporting on the state of the initiatives you own. Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns • Drive processes optimization to decrease costs and increase capacities • Measure improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives • Manage engagement with multiple stakeholders in US, China and EU including Tax, Legal, Operations, Tech, Seller Services and FBA.We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief. Basic Qualifications:- Bachelor’s degree- Relevant years of program or project management experience- Strong analytical skills and comfortable in a data driven environment. Ability to interpret data and make business recommendations- Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders Preferred Qualifications:- MBA- Knowledge of SQL- Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments- History of developing business strategy in conjunction with senior leadershipAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Job DescriptionOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you are considering taking your career to the next level and would like to work in a fast-paced, innovative environment, this is your chance to make history by joining Registration and Compliance (R&C) Escalations Team.In this role you will be a part of the R&C Shared Services (SS) organisation, and will be our leading our escalations team.Escalation Manager sets the vision, direction, and culture of their team by driving process improvement, motivating a team of exceptionally driven, customer-obsessed Escalations Specialists, while maintaining singular focus on ensuring and improving a world-class customer experience. This position requires ability to facilitate and execute quality executive write ups as well as the ability to take key business decisions, working backwards from our customers and business goals.Key job responsibilities• Successful leadership and development of a team of executive escalation specialists and managers based in Europe, India, and San Jose• Manage individual and team performance expectations and goals, maintaining service levels, and holding his/her team/s accountable to meet and exceed performance targets.• Support your team in conducting highly sensitive Escalation investigations, ensuring high quality standards for non-compliance findings, root cause analysis, and corrective and preventative recommendations• Support in narrative write ups requested by executives and stakeholders• Lead continuous improvement projects, and drive standardisation in procedure across geographies and organisations, collaborating with key partners • Leading performance and business reviews for the escalations programA day in the lifeThe primary role of this position is to provide leadership and guidance to the teams under supervision, manage front line managers and escalation specialists to achieve the program goals, while working closely with Global Process Owners (GPOs), Ops Functional Leads & Leads for different RCO support functions to drive metrics and improvement projects focused on customer experience. Basic Qualifications:• Bachelor’s degree or equivalent• Extensive relevant industry experience (5+ years) across operations, risk, fraud investigations and/or compliance, etc.• 2+ years of supervisory experience• Project management experience• Advanced working knowledge of MS Office (esp. MS Excel, Word)• English written and verbal skills coupled with the ability to comfortably and confidently present to all levels within the business • Analytical aptitude, including the ability to mine and analyse large, complex data sets Preferred Qualifications:• Six Sigma Lean, green belt certified or equivalent working experience.• Advanced qualifications such as MBA would be advantageousAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Job DescriptionAmazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including video, display, sponsored ads, audio and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their day. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Senior Account Executive, you will use your 5+ years’ experience selling TV/Video and digital advertising solutions to C-Level and their ad agencies to successfully grow and scale advertising revenues. You will utilize your broad and long-standing client-side and agency relationships within the advertising space, employ a consultative approach and have deep understanding of the TV and digital advertising landscape. Inclusive of Streaming TV, Live Sports, Audio and Programmatic Video, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met.Key job responsibilities• The Account Executive generates advertising revenue via ad agencies and advertisers directly, through objective led selling across Streaming TV and other brand-building advertising solutions. • Be a true hunter, hungry to uncover opportunities and connect it with a value adding solution. • Influence buying decisions to drive increased revenue from existing advertisers as well as new revenue streams. • Establishes credible relationships with agencies and advertiser decision makers, in particular in the TV and Digital landscape.• Maps account strategies, aligning resources and uncovering which of our digital, audio and video products best serves an advertiser’s needs. Basic Qualifications: • 5+ years of TV/STV/video ad sales or agency experience• Experience building client and agency relationships• Experience closing sales and revenue generation• Experience with sales CRM tools such as Salesforce• Excellent verbal and written communication skills Preferred Qualifications:• 7+ years media advertising experience• Experience in executive level engagement with C-SuiteAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d

Job DescriptionAmazon is the 4th most popular site in the US. Our product search engine is one of the most heavily used services in the world, indexes billions of products, and serves hundreds of millions of customers world-wide. We are working on a new AI-first initiative to re-architect and reinvent the way we do search through the use of extremely large scale next-generation deep learning techniques. Our goal is to make step function improvements in the use of advanced Machine Learning (ML) on very large scale datasets, specifically through the use of aggressive systems engineering and hardware accelerators. This is a rare opportunity to develop cutting edge ML solutions and apply them to a problem of this magnitude. Some exciting questions that we expect to answer over the next few years include:- Can combining supervised multi-task training with unsupervised training help us to improve model accuracy?- Can we transfer our knowledge of the customer to every language and every locale ?- Can we build foundational ML models that can serve different business lines.This is a unique opportunity to get in on the ground floor, shape, and build the next-generation of Amazon ML. We are looking for exceptional scientists and ML engineers who are passionate about innovation and impact, and want to work in a team with a startup culture within a larger organization.Key job responsibilitiesTrain large deep learning models with hundreds of billions parameters. Build foundational ML models that can be applied to different business applications in Amazon such as Search and Ads. Set science directions for the team, in areas such as efficient model architecture, training and data optimization/scaling, model/data/pipeline parallel techniques, and much more. Basic Qualifications:- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience in professional software development- Have publications at top-tier peer-reviewed conferences or journals- Have experience of large language models, and domain knowledge in Search and Ads systemAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $222,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAre you looking for an opportunity to create a new supply chain product? We are a startup team working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers.As a developer on the team you’ll drive improvements to our technology, collaborating with sharp engineers and highly-engaged users to ship code continuously. We have many domains ranging from highly-scalable transactional backend systems, to complex optimization problems, to customer facing mobile apps, so if you love building world-class software of any type, most likely we have a place for you.We’re looking for software development engineers who share our passion for continuously improving the customer experience, who are motivated by challenging problems in distributed systems, algorithms, and HCI and who love writing great code. If you have an entrepreneurial spirit, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.Key job responsibilities· Work closely with senior engineers to architect and deliver high quality technology solutions· Own development in multiple layers of the stack including distributed workflows hosted in AWS architecture. Take the ownership of the development stack· Measure success metrics and influence evolution of the tech product Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent

Job DescriptionThe right candidate will be a strategic and results-driven sales leader with a proven track record developing complex tech partnerships and driving programmatic advertising revenue. In this role, you will lead a team of seasoned Ad Tech Account Executives tasked with driving adoption of Amazon’s Ad Tech Suite including Amazon DSP, Amazon Marketing Cloud, APIs and AWS + Ads initiatives. This role focuses on accelerating media growth through increased tech feature activation and usage. It emphasizes selling features, products, or an entire suite of products, to optimize the advertising process. You will have a deep understanding of the Ad Tech/Mar Tech industry. Adaptability and an ability to work in a highly ambiguous environment in key in this role as Ad Tech and Amazon’s solutions continue to involve. The right candidate embraces changes as avenues for innovation and opportunity. Key job responsibilitiesYou will be responsible for developing a high performing sales organization, represent the Ad Tech Sales organization internally and externally, and drive the strategic direction for your team. * Manage and coach a team of Individual Contributor Ad Tech Account Executives, who carry Revenue Based Incentives, Adoption Based Incentives, and MBOs* Drive the structure and strategic direction of the team through the development of sales strategy, account planning, * Build and cultivate relationships with key Ad Tech decision-makers (CMO/CSO/CTO/VP Level) across both brands and agencies* Lead executive meetings with customers to position Amazon's Ad Tech solutions and priorities* Partner with internal product Senior Leaders to prioritize and influence Amazon AdTech Suite roadmap* Develop partnerships and collaborate with internal teams (including but not limited to LCS, GGS, ATS, PSC, PSS, Product, etc) in order to deliver against your customers’ and teams’ objectives* Capture and organize customer feedback on business alignment and usability of Amazon Ads technology and collaborate with product management to drive scalable changes through to completion Basic Qualifications:* Experience closing sales and generating revenue* Management experience for 5+ years* 10+ years of B2B sales experience Preferred Qualifications:* 10+ years of B2B experience in a business development, enterprise or consultative sales role selling programmatic media or ad technology products (SSPs/DSPs/Ad Servers/Cloud Technology/Etc.)* 5+ Years managing quota carrying high performing seasoned sellers* Deep knowledge of SaaS companies and advertising technology partners used by enterprise marketers* Past experience meeting or exceeding quarterly and annual revenue targets* Familiarity and expertise in industry trends and emerging technologies* Written and verbal communication skills, including developing customer relationships and influencing senior stakeholders (VP & C-level)* Demonstrated experience working creatively and analytically to meet business and customer needs, leveraging data as a narrative* Demonstrated effectiveness working collaboratively across internal teams to build processes and scale knowledge* Demonstrated aptitude to think strategically about business, product and technical issuesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $263,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAmazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Marketplace Abuse team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. The Selling Partner Abuse team designs and implements policies, tools and technology innovations to protect customers. Our team is looking for leaders to take ownership of these various areas and deliver on critical and high visibility projects. We are looking for a Risk Manager to manage critical and high impact global events and escalations. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. · The ideal candidate has a proven track record setting program strategy to deliver results. · Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues. · Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. · Analyze existing policy and process gaps, and develop solutions to close them. · Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with external teams. · Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen. · Use high-level judgment to own our most complex enforcement decisions.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Basic Qualifications:- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent- Bachelor's degree or equivalent- Experience handling confidential information- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel Preferred Qualifications:- Experience with research and investigation skills or equivalentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d

Job DescriptionWould you like to be part of a team that is redefining the IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world class candidates to help define and deliver our partner acceleration activities within our AWS Partner Network. The AWS Partner Network (APN) includes tens of thousands of consulting partners, systems-integrators, technology partners, ISVs, distributors, and value-added resellers that are using AWS as their cloud delivery platform around the world.As a Public Sector Partner Development Manager supporting the AWS Distribution Program, you will have the exciting opportunity to work exclusively with AWS Distributors to enable and grow our ecosystem of partners in the US public sector space. In this role, you will establish deep business and strategic relationships with one or more AWS Distributors, interact daily with distributor executive stakeholders in support of accelerating revenue across multiple public sector market segments. The ideal candidate will possess both a business background that enables them to drive strategic engagements and interact at the executive level. He/she should also have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions for their partner(s). You will work closely with the regional AWS sales, programs, and partner teams to drive joint sales initiatives to support the development of public sector partners within the assigned territories.Key job responsibilities• Serve as a key member of the AWS public sector Distribution Team in helping to drive overall AWS sales, marketing, and partner strategy.• Manage and develop AWS Distribution Partners - develop and advance relationships and grow AWS revenue to and through these partners.• Maintain an accurate and robust pipeline, and be able to forecast business opportunities.• Understand and navigate public sector contracting vehicles and procedures.• Work with regional leadership teams to develop a strategic sales plan for your portfolio of partners.• Execute the strategic sales and business development plan while working with key internal stakeholders• Identify specific prospects/partners/channels to approach while communicating the specific value proposition for their business and use case.• Work closely with the AWS sales teams to build relationships with partners and foster joint pursuits.• Understand the technical requirements of our customers and work closely with internal stakeholders to guide the direction of our program offering.• Prepare and give business reviews to the senior management team regarding progress and roadblocks to closing new customers.• Manage complex operational and contractual negotiations on behalf of your distributor across multiple AWS business units.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic Qualifications:- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreementsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionEngineering Capacity Planning within the NASC Engineering team is seeking a highly skilled and experienced Sr. Supply Chain Manager to lead our supply chain optimization efforts. In this pivotal role, you will work closely with cross-functional teams to develop and implement strategies for optimizing our build plans, as well as drive automation and retrofits to ensure our network capacity remains robust, updated, and fully utilized. This position will support the programmatic functions of the overall organization, providing insight into each pillar as we contribute to long-term build plans, material handling solutions, and the retrofitting of existing processes. You will be responsible for implementing mechanisms such as MBRs, QBRs, and program and project-level tracking mechanisms, and providing support to multiple L7 leaders.Key job responsibilities Build Plan Development: Collaborate with network planning and engineering teams to develop, refine, and optimize a comprehensive build plan that aligns with the organization's strategic goals and growth objectives. Capacity Planning: Manage capacity planning efforts, ensuring that our network capacity is continuously evaluated and optimized to support our operations through peak and prime periods. Automation and Retrofit Initiatives: Identify opportunities for automation and retrofit projects within the supply chain to enhance efficiency and reduce operational costs. Cross-Functional Collaboration: Work closely with engineering, operations, network planning, and other teams to ensure alignment and synergy in supply chain initiatives. Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the network capacity and make data-driven decisions. Risk Management: Identify and mitigate potential risks in the supply chain, developing contingency plans to minimize disruptions during peak, prime, and other critical events. Continuous Improvement: Drive a culture of continuous improvement within the organization, implementing best practices and innovative solutions.A day in the lifeAs a Sr. Supply Chain Manager in the Engineering Capacity Planning team, your day starts by reviewing key performance indicators (KPIs) and metrics from the previous day to assess the effectiveness of the current build plans and identify any immediate issues that need attention. You then join a morning stand-up meeting with cross-functional teams, including engineering, operations, and network planning, to sync on ongoing projects, address any roadblocks, and ensure alignment across initiatives.You will have regular meetings with multiple L7 leaders to provide updates on the progress of various initiatives, discuss potential risks, and develop contingency plans to mitigate disruptions. Your role also requires you to establish and monitor performance metrics, making data-driven decisions to optimize the supply chain and network capacity.About the teamThe Engineering Capacity Planning team’s mission is to optimize network capacity and non-capacity build plans for Sort Centers within the NASC Engineering organization. As the hub for NASC Engineering planning efforts, we integrate work streams across all stages of the Sort Center lifecycle, facilitating the realization of standardization and optimization initiatives. We are dedicated to delivering solutions that drive efficiency and excellence in our capacity utilization and lifecycle cost management of our assets. As we continue to expand, we are seeking a talented and forward-thinking Sr. Supply Chain Manager to join our dynamic team. Basic Qualifications:- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- PMPAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionThe Amazon EventBridge team is on a mission to transform the way developers architect, build, and deploy large scale, event driven, applications that are scalable and secure out of the box. Our goal is to make the development experience plumbing-free and let developers focus their time on bringing new ideas to life quickly and easily by removing the undifferentiated heavy lifting. We are in the process of building a set of new capabilities in Amazon Vancouver which will help us achieve this mission for AWS customers across the world. We are looking for software development engineers that are passionate about creating application software that underpins the EventBridge system. On any given day, we use Java, GoLang, Lambda, DynamoDB, and CloudFormation, as well as other public AWS services and a host of Amazon-internal tools. We don’t expect you to be an expert in, or necessarily even be familiar with, all of the technologies listed above, but we do expect you to be excited to learn about them! How do you know if you are a good fit for us? You are fascinated by and want to innovate in distributed fault-tolerant systems that operate at scale. You love customers. When our customers ask for the next big feature, you know this means you’ll be able to truly dig into the solution and get it done right. You love owning the project from idea to production, delivering not only in the implementation, but all phases from the kernel of an idea to quickly getting that battle-tested code in production. You enjoy collaborating with your teammates. You enjoy autonomy and strive to take on more accountabilities and master new skills. About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee- led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Job DescriptionJob Description for L2 associatesOverviewThe L2 associate acts as the primary interface between Amazon and seller POCs. L2 Associates are expected to identify shipment concerns and work on saving freight and address appointment related queries and provide process improvement suggestions.Summary of Responsibilities - Effectively communicate in a clear and professional manner at all times - Provides/ expedites prompt and efficient service to Amazon customers/ stakeholders - Effectively manage sensitive cases by reporting up the escalation matrix - Demonstrate excellent time-management skills - Maintains or exceeds targeted performance metrics - Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications:Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow stakeholder issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Preferred Qualifications:*Logistics background and Experience in similar role * Proficient in Excel

Job DescriptionAs Senior Sales Partnerships Manager you works with 1P and 3P content partners to build turnkey, proactive branded content opportunities for Amazon ad sales to engage customers and drive sales revenue across Europe. The aim is to establish a best-in-class playbook of premium branded content opportunities on Twitch that build viewer and brand engagement across Gaming, Sport, Music and Entertainment. You have a passion for synthesising complex partnerships into simplified sales narratives that clearly communicate Twitch’s value to advertisers. Key job responsibilitiesWork with 1P and 3P partners and cross functional internal stakeholders in the development and implementation of new branded content opportunities.Manage existing partners and the ongoing commercial relationships.Project manage the sales process from concept to sell-through of content programs.Build and maintain relationships with sales teams and co-pitch solutions as appropriate.Manage the sales pipeline for partnership programs and internal mechanisms for tracking progress and performance. Collaborate with BPS and marketing to develop concise and powerful sales materials. (presentations, media plans, newsletters) Sales Training, partner with Product sales specialists to develop and implement training sessions for key releases of materials and sales decks. become a subject matter expert on Twitch and Amazon media products, as well as the sponsorship ecosystem to ensure consistency in advertiser pricing and communications.About the teamIn addition to working with 1P and 3P partners to develop and implement premium branded content opportunities on Twitch, the team are also responsible for driving revenue through the sale of sponsorship opportunities across Prime Video programming. Sponsorship opportunities span multiple genres – Entertainment, Live Sports and Music. The partnership manager will be a crucial part of the team, collaborating on opportunities to extend Prime Video Sponsorship with extension programming across Twitch. Basic Qualifications:Significant video or digital media planning experienceExperience building client and agency relationshipsExperience closing sales and revenue generationExperience working cross functionallyExperience with sales CRM tools such as SalesforceExcellent verbal and written communication skills Preferred Qualifications:Significant media advertising experienceExperience in executive level engagement with C-SuiteAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Job DescriptionWe are looking to hire a highly motivated, best-in-class Non-Destructive Testing Engineer to join our growing Operations Services team. The team responsibilities include maintaining critical equipment in support of providing best in class availability for our data center customers. The Non-Destructive Testing Engineer will work closely with both internal customers, external vendors as well as coordinate regional resources to facilitate smooth work execution. This critical role is responsible for the non-destructive testing of all data center critical systems including power distribution, mechanical, plumbing, building automation, structural, and all other equipment that supports the critical operation.Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills, and has significant experience in supporting critical infrastructure. They will possess the ability to design, develop, and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include, but is not limited to, the improvement of electrical, mechanical, fire detection, and building automation systems. An expert level of understanding of these systems is desirable, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon.com data centers then this may be the challenge you’ve been looking for! Those with critical data center environment experience are strongly encouraged to apply. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities Responsibilities· Apply non-destructive testing techniques to install, maintain, and troubleshoot all data center critical systems including power distribution, mechanical, plumbing, building automation, structural, and all other equipment that supports the critical operation.· Act as an ambassador for safety within the team and to promote safe working across the site.· Remain cognizant of and act in compliance with all security protocols.· Interact with engineers, technicians, project managers and management on a daily basis.· Develop and maintain a good working relationship across all levels in the organization.· Ensure consistency in deployed configurations and track exceptions for follow up.· Execute predictive and preventive maintenance programs.· Provide support for planned and unplanned outages.· Provide cross-functional support for services teams.· Other duties as assignedAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ year of experience in data center or mission-critical facility operations (e.g., hospitals, military installations, public safety facilities, or equivalent environments), OR Bachelor's degree in Mechanical Engineering, Electrical Engineering, Nuclear Engineering, Physics, or a relevant technical discipline from an accredited institution, coupled with military or trade school training. Preferred Qualifications:- Demonstrated expertise in leading and managing operations of mission-critical facilities, requiring in-depth knowledge of electrical, mechanical, and control systems. Substantial work experience in a critical environment, preferably with data center operations exposure.- Proficiency in identifying safety concerns and maintaining a secure work environment in compliance with NFPA 70E guidelines.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.