Amazon

Job DescriptionWhat Does Customer Service Mean at Amazon?Our mission is to be Earth’s most customer-centric company. To achieve this goal, Amazon Customer Service is seeking candidates who exemplify Customer Obsession and enjoy problem-solving on behalf of others. Our Amazon Leadership Principles are not just words on a screen – they are a driving force behind the decisions we make every day.Interested in working with data and machine learning? Do you have a passion for customer service? Join our Customer Engagement Technologies (CET) automation team in developing language solutions that power self-service and automation across Amazon. This role focuses on English language data, primarily in the areas of text annotation, workflow and solution development, and general data analysis deliverables.We are seeking a CR Based ML Data Associate II to join our team to help create, label and curate the data that are required to measure our model accuracy and build new automation features. You should feel comfortable labeling and understanding data using knowledge of customer service policies.Key job responsibilitiesThe new associate should be agile, creative, and highly motivated to:* Perform root cause analysis using basic data analysis in Excel and Sagemaker on annotations to identify opportunities in customer service products.* Understand automation products and effectively represent data-based customer and associate behavior to improve automation workflows.* Perform annotation to monitor and train machine learning models for multiple products across the Customer Engagement Technology organization.* Participate in automation solutions between cross-functional teams and validate the launch of proposed solutions.* Deliver results according to project schedules and quality while maintaining SLAs on velocity, productivity and quality. Basic Qualifications:• C1 English• Bachelor’s degree.• 1+ years of Amazon Consumer customer service experience in an English-speaking marketplace.• Demostrated experience supporting as Trainer Specialist, OB Specialist, QA Specialist, Team Lead/ Team Captain/ Advisor, Escalation Specialist.• Experience working in complex and frequently ambiguous spaces; making sense of customer needs and being able to frame those as clear requirements.• Excellent communication skills, both written and verbal.• Self-starter, able to work under tight timelines with minimal supervision.• Hands-on, “roll up your sleeves” mindset. Preferred Qualifications:• Experience working as a transcriber or annotator.• Practical knowledge of data processing needs and trade-offs.• Fluency in one additional language *German, Dutch, Chinese, Polish, Italian*• SQL familiarity.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionCome build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.Amazon Ads is dedicated to driving measurable outcomes for large brands, small businesses, partners (agencies and advertising software companies) and publishers. Our ad solutions—including sponsored ads, display, video, audio, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase sales, and more.We are seeking a senior marketer to develop narratives and go-to-market strategies as part of the global advertising brand marketing. In this role, you will be responsible for developing sales pitch decks, case studies, playbooks, and other marketing deliverables to support Enterprise brands. To do this, you will dive deep into understanding industry specific customer segments and business needs, the entertainment, shopping and advertising environment on Amazon, and marketplace dynamics. You will define and execute on the go-to-market strategy with a focus on sales enablement and amplifying your message across external channels. You will combine strong analytical acumen with creativity, and have the opportunity to test and scale new solutions and marketing channels.This is a highly cross-functional, high visibility role that requires you to align with global sales stakeholders and advertiser objectives, which constantly adjust based on market conditions and feedback from customers. As an owner, you will not only define the marketing message for the industry you cover, but you will also need to be strong in execution of the development of sales collateral and marketing channel content, including pitch decks, blog posts, product videos, and web page content. You will also commission first and third-party research to support your key messages. And, you will hold a consistently high bar for both customer-facing and internal materials.Key job responsibilitiesYour responsibilities will include:• Developing marketing plans to drive awareness, engagement, and sales for Amazon’s advertising opportunities, including defining value propositions and playbooks• Creating compelling marketing collateral to drive engagement for advertisers of all sizes• Guiding the prioritization, development, and implementation of case studies and research to communicate the benefits of Amazon’s advertising opportunities• Driving engagement globally using existing owned marketing channels and piloting new channels• Working cross-functionally with global Marketing and Insights teams, Sales, Analytics and Insights, Product, Retail, Legal, and PR to deliver content and channel initiatives• Commissioning 1st and 3rd party research to support positioning and marketing plans• Serving as an internal advocate for customer needs; ensuring broad awareness of, and empathy for, customer pain points Basic Qualifications:- Bachelor's degree- Experience building, executing, and scaling cross-functional marketing programs- Experience using data and metrics to measure impact and determine improvements- Experience presenting metrics and progress to goal to senior leadership Preferred Qualifications:- Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions- Experience managing creative (internal team of designers, copywriters, external agencies and freelancers)- Experience managing multiple projects and meeting aggressive deadlines- Cross-functional experience across Sales, Product Management, Marketing, PR, Legal, Training, and Research- Ability to make ruthless prioritization decisions to allocate limited resources to high impact initiatives- Entrepreneurial spirit/ability to try different things in an ambiguous environment with minimal direction- Confident leading walk throughs of materials and fielding questions- Fanatical attention to detailAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians I (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Day in the Life of an EOT I - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio. - Role may support more than one location/site. - Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder - Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)"About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of electrical or mechanical experience- Experience with Microsoft Office products and applications- Technical (Military/Trade School) training or 2+ years’ of equivalent experience in a relevant industry (for example: electrical or mechanical) Preferred Qualifications:- 2+ years of data center engineering experience- Bachelor's degreeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionThe Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Amazon Robotics (AR) team in Bellevue, WA, Nashville, TN, or any of our FC locations. This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.Key job responsibilities• This position has an in-office requirement of at least 3 days a week.• Complex calendar management and scheduling of internal meetings• Managing travel bookings• Submitting expenses• Organizing, executing, and assisting with team activities (meeting agendas, town hall meetings, off-sites/summits, and team social events)• Multi-tasking during ad hoc projects and ensuring successful follow up of action items• Assisting with a wide variety of day-to-day administrative tasks on behalf of the Directors• Organizing Director’s agendas and ensuring the smooth-running of their work in an ever-changing environment where priorities can change rapidly Basic Qualifications:- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications Preferred Qualifications:- Bachelor’s degree- Impeccable attention to detail and demonstrated ability to meet tight deadlines- Experience designing and implementing processes to maximize efficiency- Experience in a fast-paced, high-tech company- Ability to complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Strong organizational, communication, and interpersonal skills- Strong analytical skills- Ability to prioritize and handle multiple assignments at any given time- High level of integrity and discretion- Demonstrated understanding of business structure as well as the desire and aptitude for learning new concepts quicklyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionWondery is seeking a talented Strategy & Operations Manager to support our growing business. The candidate should be business-minded, enthusiastic, and detail-oriented.This position will be the primary business interface with the Wondery finance team, partnering to oversee strategy development, financial planning, and operations/execution for the entire lifecycle of new initiatives. This individual will have an active role in problem identification, detailed data analysis, development of strategy, partnerships negotiation, and optimization post-launch. The position will also be the steward of Wondery’s goal-setting and prioritization process, implementing mechanisms to deliver results for our business goals at scale.The candidate must be an excellent leader, and will draw upon solid analytical, critical thinking, and problem-solving skills to effectively drive business results and collaborate with cross-functional groups. The individual must have experience driving execution of cross-functional projects, presenting to senior leadership, and with financial modeling.In this role, you’ll work on answering the following questions:How is Wondery innovating, and creating the future of audio-first entertainment?What are new ways of looking at our business to drive growth and profitability?What are the highest-priority opportunities across the Wondery business?How does Wondery communicate, support, and track our highest priorities?How is Wondery pacing toward its goals and long-term vision?Key job responsibilities- Partner with finance and analytics to drive deep understanding of Wondery’s business drivers- Partner with business leaders to define and execute Wondery’s organization-wide goals- Identify and prioritize new business opportunities through financial modeling business case development- Socialize learnings from analysis to drive organization-wide business acumen- Manage cross-company projects from initiation to completion- Work across Amazon to learn and share best practicesAbout the teamWondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, Morbid, and How I Built This. Wondery was behind six of the “Top 25 New Shows of 2023” (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen’s Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed. events, and more. Basic Qualifications:- 6+ years of professional or military experience in business-focused roles (business development, partnerships, accounting, finance, business intelligence, etc.)- Experience working directly with business stakeholders to translate between data and business needs- Experience managing programs across cross-functional teams Preferred Qualifications:- Bachelor's degree or Masters degree- Experience interpreting data and making business recommendations- Experience in the Entertainment & Media industry (podcast network, streaming video service, broadcast or cable TV network, etc.), including an understanding of content strategy best-practices- Demonstrated strength in problem solving, issue-resolution, ability to work in a deadline driven work environment, attention to detail and ability to multitaskAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $93,300/year in our lowest geographic market up to $199,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As part of the Global Controls team, you will work with highly motivated engineers, experts and innovators in the data center industry. You will be responsible for innovating, deploying and optimizing the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.You will also be able to grow your career on technical or management track.As a Controls Deployment Engineer you will:• Manage scope, and schedule of BMS and EPMS vendors during construction of AWS data centers.• Develop scope of work for site improvement projects.• Manage multiple stakeholder deliverables, requirements and navigate complex situations.• Review controls sequence of operation and provide feedback to design.• Financially manage BMS and EPMS construction contracts and assist in procurement related activities including RFQs, responding to RFIs, review of vendors proposal and issuance of purchase orders.• Perform comprehensive review of various BMS and EPMS submittals.• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.• Ensure data center BMS and EPMS system are being deployed in accordance with scope of work (SOW) and specifications.• Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.• Attend project related meetings, coordinate with project leaders and regularly report status to Controls Management.• Work under tight project timelines.• Interpret controls drawings and wiring diagrams.• Interpret controls bill of material (BOM).• Understand and modify controls logic programming.• Understand and modify graphical user interface.• Support Controls related Commissioning activities in field.• Frequently visit (locally) assigned under construction data centers to supervise vendor’s work to ensure compliance with the design, submittal and applicable local electrical codes (NEC etc.).About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5 years of relevant controls experience, OR 10 years of relevant controls experience in lieu of a degree.• 5 years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). • 4 years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. Preferred Qualifications:Preferred Qualifications• M.S. in Mechanical, Electrical, or other related engineering degrees as well as 5 years related experience• Six (6) years of experience in project management/coordination (preferably in Controls domain) and/or technical management, preferably as Owner.• Multiple years of experience designing, configuring, programming, installing, troubleshooting or servicing BMS and EPMS applications specific controllers, software’s and networks.• Project Management Professional (PMP) or equivalent.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAmazon is investing heavily in building a world class advertising business and we work to improve Amazon performance for brand advertisers by providing them with actionable retail+ads analytics. We also deliver retail+ads information services enabling Amazon partner teams to provide brands with automated campaign management experiences. You will be working on building out our Fraud Detection system. You will be become an expert in AWS Cloud and Big Data technologies to coming up with innovative solutions to restrict abusive actors, while maintaining friction-free advertising for good customers.You will build Tier-1 services to handle millions of requests per day, while maintaining response latencies in the milliseconds and meeting strict SLA requirements (high operational standards). You will develop distributed solutions with service oriented architecture to build high performance platforms to service world's largest selection to millions of customers. Our systems and algorithms operate on massive datasets using distributed frameworks. In this role you will be design new and rebuild existing solutions for the fast growing scale of the next generation of advertising services. You will have the opportunity to work with Principal engineers and to mentor and grow junior engineers.You will not merely go through the full software development cycle but more importantly drive appropriate technology choices for the business, lead the way for continuous innovation, and shape the future of e-commerce.We are a highly motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action with a broad mandate to experiment and innovate. This is an opportunity to make a significant impact on the future of the Amazon vision in the Advertising business.A successful candidate will have the satisfaction of seeing their work on the Amazon.com website and numerous other websites, where it will be viewed by tens of millions of customers and will drive quantifiable revenue impact, broaden their technical skills and work in an environment that thrives on creativity, experimentation, and product innovation. A role with direct impact on the success of advertising at Amazon.Key job responsibilities About the teamAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions to help our customers find and discover anything they want to buy. The Advertising Fraud and Abuse program’s mission is to defend against bad actors who intend to cause advertisers or Amazon financial or reputational harm. We work to deliver across three strategic pillars: 1) Prevention — proactive controls to prevent bad actors from entering our Advertising platforms; 2) Mitigation — model and systems detection and ongoing monitoring to detect fraudulent or abusive behaviors, detection and enforcement. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionNASC Engineering is searching for an innovative and solutions-oriented engineering project leader to lead initiative of developing and delivering next generation, world-class sortation and transportation systems. This position will have an impact on both design and process design engineering for the NASC.If the notion of leading engineering projects amongst the world’s brightest talent to full potential excites you; if the idea of using groundbreaking technologies to develop sortation and logistics systems in the multi-national juggernaut that is Amazon has your attention, then keep reading.Are you an innovative leader that wants to design the next generation of world-class sortation centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high-quality, cost-effective solutions for our sortation and distribution systems. Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch along with ownership of Process Designs end to end complimenting each Design.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.Key job responsibilities• Coordinate design and innovation efforts to develop optimal solutions for the sortation and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations.• Collaboration with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time.• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Effective communication skills, ability to execute the vision, detailed roadmap, and specific technical solutions to make a compelling business case with senior executives. Basic Qualifications:• Bachelor’s degree in Engineering (any discipline), Operations, or a related field and at least 3 years of progressively responsible experience in the specialty.• Experience with automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing.• Experience with process design based on Lean Principles.• Experience in Capital project management• Experience with concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making.• Experience using business/technical software like MS Excel, MS Project, and CAD software Preferred Qualifications:• Master’s degree in Engineering (any discipline) + 3 years relevant experience• Ability to travel 25% globally to interact with internal and external business and technical leaders.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionCome build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.Amazon Ads is dedicated to driving measurable outcomes for large brands, small businesses, partners (agencies and advertising software companies) and publishers. Our ad solutions—including sponsored ads, display, video, audio, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase sales, and more.We are seeking a senior marketer to develop narratives and go-to-market strategies as part of the global advertising brand marketing. In this role, you will be responsible for developing sales pitch decks, case studies, playbooks, and other marketing deliverables to support Enterprise brands. To do this, you will dive deep into understanding industry specific customer segments and business needs, the entertainment, shopping and advertising environment on Amazon, and marketplace dynamics. You will define and execute on the go-to-market strategy with a focus on sales enablement and amplifying your message across external channels. You will combine strong analytical acumen with creativity, and have the opportunity to test and scale new solutions and marketing channels.This is a highly cross-functional, high visibility role that requires you to align with global sales stakeholders and advertiser objectives, which constantly adjust based on market conditions and feedback from customers. As an owner, you will not only define the marketing message for the industry you cover, but you will also need to be strong in execution of the development of sales collateral and marketing channel content, including pitch decks, blog posts, product videos, and web page content. You will also commission first and third-party research to support your key messages. And, you will hold a consistently high bar for both customer-facing and internal materials.Key job responsibilitiesYour responsibilities will include:• Developing marketing plans to drive awareness, engagement, and sales for Amazon’s advertising opportunities, including defining value propositions and playbooks• Creating compelling marketing collateral to drive engagement for advertisers of all sizes• Guiding the prioritization, development, and implementation of case studies and research to communicate the benefits of Amazon’s advertising opportunities• Driving engagement globally using existing owned marketing channels and piloting new channels• Working cross-functionally with global Marketing and Insights teams, Sales, Analytics and Insights, Product, Retail, Legal, and PR to deliver content and channel initiatives• Commissioning 1st and 3rd party research to support positioning and marketing plans• Serving as an internal advocate for customer needs; ensuring broad awareness of, and empathy for, customer pain points Basic Qualifications:- Bachelor's degree- Experience building, executing, and scaling cross-functional marketing programs- Experience using data and metrics to measure impact and determine improvements- Experience presenting metrics and progress to goal to senior leadership Preferred Qualifications:- Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions- Experience managing creative (internal team of designers, copywriters, external agencies and freelancers)- Experience managing multiple projects and meeting aggressive deadlines- Cross-functional experience across Sales, Product Management, Marketing, PR, Legal, Training, and Research- Ability to make ruthless prioritization decisions to allocate limited resources to high impact initiatives- Entrepreneurial spirit/ability to try different things in an ambiguous environment with minimal direction- Confident leading walk throughs of materials and fielding questions- Fanatical attention to detailAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionThe Global Fleet and Products organization is responsible for managing and growing the Amazon Last Mile Fleet. This team is looking for a Sr. Program Manager to ensure world-class vehicle safety and 100% mission capable vehicles for the Amazon Fleet and guide strategic, tactical, cross-functional, and technology-related projects and programs.Key Responsibilities: • Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations.• Work autonomously, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions.• Measure and manage performance to daily metrics as a SME responsible for Delivery Station Fleets to maintain the world’s safest and fully mission capable vehicles.• Partner with Amazon Operations leaders, Delivery Service Partners (DSP), and program teams to achieve business goals.• Engage Operations and DSP teams on standard work and best practices.• Maintain accountability to Fleet standards with in station presence, audits, and coaching.• Synchronize with third party companies to ensure Best in Class service is provided to the Amazon Fleet. Travel 50% to delivery stations within the region required.**This person will support the TN region and surrounding areas in the US. **Permanent worksite will be located in the Atlanta market. No location flexibility is available at this time. Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAmazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.As an HR Business Partner on the Amazon Fresh Stores People eXperience and Technology (PXT) team, you will provide HR generalist support to a large population of hourly employees as well as business leaders. This role provides the opportunity to do a variety of tactical and strategic work in an environment that encourages both independent initiative and collaborative teamwork. You will partner with business leaders to deliver HR initiatives focused on internal customer service, employee onboarding, talent management, and employee engagement. You will understand the importance of accurate and timely HR metrics as well as their inputs and impacts. In addition, you may lead and develop a team of entry-level HR employees and own projects or programs that impact the business or the broader HR team. To be successful in this role, you must understand business goals and prioritize them through high-impact work. You will influence your team and business leaders by providing HR expertise, sound judgment and data-driven recommendations that improve employee experience and business performance. Key job responsibilities- Examine situations thoroughly, check for and mitigate personal biases, and make high-judgment decisions that align with the intent of policies and minimize risk. Ensure fair and consistent application of all company policies and compliance with laws and regulations. Take partners or escalate when next steps are unclear. - Use data and metrics to identify trends, anticipate business needs, and implement action plans focused on employee experience and organizational health. - Execute employee engagement strategies and rewards and recognition programs. Regularly inspect employee sentiment mechanisms and identify, escalate and take partners when concerns or trends are discovered.- Provide developmental coaching and feedback to business leaders, including managing difficult employee issues, and delivering on organizational goals. - Champion change focused on creating and fostering a diverse, equitable and inclusive environment for all employees. Hold leaders accountable to equitable selection, retention, and development of their employees.A day in the lifeA typical day in this role involves providing strategic and tactical leadership guidance, executing on people initiatives, providing internal customer support, advising and coaching employees and leaders through development and performance matters, and driving HR functional excellence and process improvement. Responsibilities also include partnering with leaders at multiple levels of the organization to develop forward-looking goals and actions focused on the employee experience and operational objectives. Every day brings exciting new opportunities to make a meaningful impact on the lives of our employees and customers. Basic Qualifications:- Bachelor's degree- 3+ years of human resources generalist experience, or a blend of HR and Operations. Preferred Qualifications:- Master's Degree or MBA in HR Management- Experience supporting hourly employee client groups- Experience in a call center, distribution center, or manufacturing environment- Demonstrated experience managing and leading employees- Proficiency with HRIS Systems- Human Resources experience with companies supporting 250-500 or more associatesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionWe are building the future of AI assistance with Generative AI (AGI) advancements. Team AIX (Alexa AI Product Excellence) is hiring a Business Intelligence Engineer (BIE) to develop and manage the metrics quality targets across the program. This position requires an experienced BIE who is equally comfortable developing SQL queries to support detailed analyses as well as leading and managing a cross organizational program. Given the work we are undertaking, this individual most be able to dive deep, work through ambiguity, forge relationships across teams, and influence senior leaders and executives across all of Alexa via clear written and verbal communication. This position has a direct impact on customers and developers, and advances our business to drive Alexa's future.Key job responsibilities- Operate a large, cross-organization metrics program focused on delivering a a premium customer experience that requires a high quality bar- Establish and drive weekly mechanisms to operate and inspect this data at scale while identifying key trends and areas for improvement- Identify, define, and build new metrics or dashboards to highlight key opportunities or areas of concern to leaders across the organizationA day in the lifeIn this role you will define and own the core metrics program that guides daily science and engineering priorities towards delivering a product that customers love. You will maintain strong lines of communication across partner BI, science, engineering, and product teams to ensure common focus on how our product experiences are performing against established criteria. You will ensure that our metrics reporting and associated mechanisms remain reliable and robust as we scale rapidly, driving trust in the data for all stakeholders.About the teamOur group is a unique change agent team comprised of a deep bench of seasoned product, BI, data science, and TPM leaders to overcome ambiguity and deliver end-to-end solutions across the breadth of Alexa at a high quality bar. We encourage leaders who are strong at building relationships and can work horizontally to influence without direct authority. We are at the center of innovation and release and the tempo is fast, but exciting. Basic Qualifications:- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Ability to coordinate and manage programs despite ambiguity and adversity; deliver results on-time with attention to detail; strong written and verbal skills Preferred Qualifications:- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAbout Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid. We have a team of personnel who educate and support our customers in the best practice of using cloud services. This team is committed to providing developers and businesses with tools and services to make their business more agile and more efficient.Would you like to be part of a team focused on building adoption of Amazon Web Services with partners and prospective customers?Do you have the business savvy and the technical acumen necessary to help establish Amazon Web Services as the premier cloud provider?As a Representative, Territory Business Development, you will have the exciting opportunity to help driving the growth and shape the future of cloud business. Your responsibilities will include qualifying opportunities, working on large amount of deals and managing partner cloud projects of your assigned territories. The ideal candidate will possess both a sales and technical background that enables them to successfully manage a high volume of opportunities and transactions as well as experience interacting with partners. Key job responsibilities Responsibilities: - Respond and qualify incoming leads; - Achieve monthly quota of revenue and meet new opportunity creation target; - Develop and execute a territory plan for assigned territories; - Work closely with marketing and other function teams for demand generation in assigned territory; - Maintain a robust sales pipeline; - Work with partners to extend reach & drive adoption; - Ensure customer satisfaction; - Limited travel.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.#AWSGCR Basic Qualifications:- Bachelor’s degree required.- 1-2 years of technology related sales, business development or proven experience in project management in sales / marketing environment.- Superior oral and written communication skills in both Mandarin and English with an innate attention to details. Preferred Qualifications:- Analytical skills using Excel would be a plus.- A technical background in engineering, computer science, or MIS is a plus.- Experience in a business-to-business (B2B) environment, high-tech products/services preferred.

Job DescriptionAbout Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid. We have a team of personnel who educate and support our customers in the best practice of using cloud services. This team is committed to providing developers and businesses with tools and services to make their business more agile and more efficient.Would you like to be part of a team focused on building adoption of Amazon Web Services with partners and prospective customers?Do you have the business savvy and the technical acumen necessary to help establish Amazon Web Services as the premier cloud provider?As a Representative, Territory Business Development, you will have the exciting opportunity to help driving the growth and shape the future of cloud business. Your responsibilities will include qualifying opportunities, working on large amount of deals and managing partner cloud projects of your assigned territories. The ideal candidate will possess both a sales and technical background that enables them to successfully manage a high volume of opportunities and transactions as well as experience interacting with partners. Key job responsibilities Responsibilities: - Respond and qualify incoming leads; - Achieve monthly quota of revenue and meet new opportunity creation target; - Develop and execute a territory plan for assigned territories; - Work closely with marketing and other function teams for demand generation in assigned territory; - Maintain a robust sales pipeline; - Work with partners to extend reach & drive adoption; - Ensure customer satisfaction; - Limited travel.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- Bachelor’s degree required.- 1-2 years of technology related sales, business development or proven experience in project management in sales / marketing environment.- Superior oral and written communication skills in both Mandarin and English with an innate attention to details. Preferred Qualifications:- Analytical skills using Excel would be a plus.- A technical background in engineering, computer science, or MIS is a plus.- Experience in a business-to-business (B2B) environment, high-tech products/services preferred.

Job DescriptionPlease note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionPlease note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job DescriptionAbout the Organization:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon has websites in over 14 countries and launched the India marketplace (Amazon.in) in July 2013. Job Description:Are you looking for an opportunity to kick-start your Finance career in the exciting and fast-growing e-commerce industry with one of the largest e-commerce companies in the world? Are you excited about combining your financial skills and accounting knowledge to uncover new business opportunities? Are you a CA student, having cleared IPCC in the first attempt with 9-18 months of article ship period left? If your answer to these questions is yes, then joining the Amazon India team as a trainee is the opportunity you have been waiting for!We’re hiring Industrial Trainees (Finance Analyst Interns) across multiple teams in the Amazon India organization. The selected candidate(s) will get an opportunity to work closely with business and finance leaders to produce and deliver financial analysis that would facilitate decision making. The candidate would be working with key stakeholders in one of our various business lines (to name a few: e-commerce marketplace: “Amazon.in”, media and advertisement business: “Prime Video”, fintech: “Amazon Pay”, logistics: “Amazon Transport Services”) in functions such as internal audit, business finance, accounting, financial planning and others. Basic Qualifications:- 1+ years of finance experience- 2+ years of Accounts Receivable or Account Payable experience- 1+ years of applying key financial performance indicators (KPIs) to analyses experience- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting Preferred Qualifications:- 1+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience

Job DescriptionThis role drives the development and implementation of HR strategy for the a set of teams within the AGI org in India. This will involve supporting senior business leaders and leading people charters for various teams within Devices and Services. This HR role works alongside seasoned industry leaders to develop the talent strategy and build a work environment where employees can develop, contribute and thrive. Key job responsibilitiesYou will focus on organizational design and effectiveness, talent management, rewards/recognition, workforce planning, employee development and engagement. To be successful in this role, you will contribute to business strategy and translate business priorities into a long term HR charter. You’ll help business leaders look around corners through data-driven innovative recommendations for new initiatives as well as iterating on current programs to improve team performance, retention and the employee experience. You will coordinate with other teams within HR/Amazon as well as spearhead and participate in cross-group and India-wide projects. You will be expected to play the role of a trusted advisor and collaborate extensively with global HR and business stakeholders. As an HR professional, you must have the ability to diagnose issues, see patterns of problems as you dive deep, and recommend immediate and long term programmatic solutions. You will be called on to seamlessly collaborate across groups, influence all levels of the organization, and roll up your sleeves and engage on a hands-on basis. Your strong business acumen, executive coaching skills, excellent communication skills, and planning/project management skills are key to success as is your ability to balance competing priorities Basic Qualifications:Bachelor’s degree, or equivalent experience 7+ years of experience in an HR generalist leadership role evidencing strong business acumen and ability to work well across different functions in order to integrate HR and business strategies • Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative • Not hindered by ambiguity or competing priorities. This means you are not only able to develop and drive initiatives, but can also roll up your sleeves, dig in, and get the job done. • Analytical skills, including the understanding of metrics to support plans and monitor performance • High quality document preparation and presentation skills; facilitation skills • Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization • Experience in coaching senior leaders and managers • Talent assessment skills • Ability to work independently, as well as an active member of both business and HR teams • Experience working with global teams, including driving organizational change initiatives and developing talent management plans Preferred Qualifications:· Advanced degree from a top tier MBA school. · Resume that shows steady progression in HR Management for the last 7+ years · Stretch assignments that are evidence of performance in previous roles · Prior experience leading, coaching, and mentoring direct reports and leading HR teams with talented HR professionals · Able to travel, as appropriate.

Job DescriptionCome join the growing the One PXT (HR) Team (OPXT). We are seeking a self-driven, highly organized, and proactive Executive Assistant, An energetic, bright, and motivated individual with a history of high performance to support two Country Directors (DE & CEE) of the One PXT Team within the Amazon Operation organization. This role requires superior attention to details, great organization skills, and the ability to work independently on assignments with sound judgment. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals are essential. A proven track-record in working across multiple time-zones at scale is a necessary trait. A good sense of humor is critical, as is the ability to be flexible, and to change direction at a moment’s notice.The successful candidate will possess the ability to complete complex tasks quickly with little to no guidance. It will be necessary to react with appropriate urgency to situations that require a quick turnaround, be able to take effective action without having the full picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups. Based in Germany, responsibilities for this position include the ability to think and plan ahead, delegate responsibilities appropriately, and manage time effectively, as well as on occasion, cover other assistants within the International organization during absence. Key job responsibilities• Proactively manage complex calendar and scheduling requirements at an efficiency which isn’t hindered by frequently changing plans and priorities• Schedule both frugal and efficient travel schedules. Create detailed itineraries across multiple continents and time zones• File and track extensive expense reports• Manage and process mail and correspondence as required• Organize both team and large scale events from end to end• Act as editor/contributor for team SharePoint sites and Wiki pages• Coordinate closely with the EU OPXT EAs Team and other Executive Assistants globally in organizing team activities (including Team Meetings, Social Events, All Meetings, on-sites/off-sites and other key logistical projects that can be in person or virtual)• Ensure accurate archiving of departmental data• Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner • Have a high level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company • Have FUN at work and help others do the same!Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Basic Qualifications:• Advanced level English • Experience as an Executive Assistant at Director level or relevant administrative experience for a minimum of 3 years• Ability to work efficiently and accurately when under pressure and at scale• Excellent organizational, planning, prioritization skills and attention to detail• Knowledge of Outlook (Advanced), Word (Advanced), PowerPoint (Intermediate), Excel (Intermediate) with a demonstrated ability to pick up new tools quickly• Passionate about implementing processes that increase productivity and minimize churn and wants to develop PROJECT MANAGEMENT skills• EU citizenship or permanent residency required Preferred Qualifications:• Extensive experience of complex diary management and arranging cross-continental travel and conference calls• Strong track record being a team player within a large scale rapid and process-driven environment• Strong ability to operate in a fast-paced / Global environment and deal with ambiguity. • Excellent communication (written and verbal) and interpersonal skills• Ability to complete a high volume of tasks with minimal direction• Available to occasionally travel (domestic/international)• Intermediate level German and/or Polish/Czech/Turkish Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d

Job Description About Amazon: At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It is your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That is the energy and passion behind Amazon. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. About the role: At Amazon, we are not just looking for people who want to be part of a business, we’re searching for people who want to build the business. As we continue to grow, we need to work as smart as we can to keep all our team members fulfilled, motivated and empowered. Amazon’s robust and innovative Operations Human Resources team enable our associates to bring their best selves to work. We ensure that they stay engaged, grow and develop so that we can continue to delight our customers. As an HR Assistant, you role will directly contribute to providing a great employee experience to our workforce. In this role, you will work on a variety of core HR activities, supporting a large employee population within our continuously growing operational sites. You will be act as first point of contact for our associates and managers for two locations, therefore traveling will be required. Given that most of our associates work during night shift, it will be required to visit sites during evenings/early mornings on monthly basis. Basic Qualifications:Education and/or experience in HR administration · Effective communications skills, including presentation skills. You need to be able to inspire and earn trust with our associates and managers · Experience using Microsoft Office packages, in particular Excel, Word and PowerPoint · Flexible to travel- the role is responsible for 2 locations · Highly proficient in both spoken and written Italian language Good Command of English (Common European Framework of Reference B1) · Analytical skills (able to identify problem and a root cause, work with numbers, data, run metrics and pull reports...) · Confidentiality and composure when dealing with sensitive data and confidential information · Able to work independently and autonomously as well as working productively in a team setting Preferred Qualifications:Knowledge of local employment law, employee relations practices and Payroll would be advantageous · Experience managing HR information systems for data entry and time and attendance monitoring · Experience dealing with an operational workforce in a similar industry or in Factories sites. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. <br/><br/>Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Job DescriptionAmazon provides businesses of all types and sizes the opportunity to sell their goods on Amazon platform worldwide. With 300+ million active customer accounts, including 200 million+ Prime customers in Amazon marketplaces, Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the booming cross border selling area. Amazon is looking for Senior Seller Consultant to join our China team based in Shanghai or Shenzhen. You will have a unique opportunity to help sellers in China to launch global business, reaching Amazon customers around the world, and providing rich selection and improving customer experience to drive Amazon Flywheel. In this role, you will also exercise your online business and category management expertise. Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives. This role provides many opportunities to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.Key job responsibilitiesFormulate targeted seller recruitment plans by working backwards from customers’ selection needs.Help newly joined sellers quickly land and develop, guide sellers to drive feature adoption to improve customer experience on Amazon.Review seller performance, provide recommendations on positioning, selection, pricing, sales and advertising operations.Develop a deep understanding on assigned category, including but not limited to market trends, category insights, competition landscape, and overall ecosystem. Assist leadership and cross-functional team on overall strategy, providing seller voices to continue improve seller experience and customer experience. Demonstrate strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession. Basic Qualifications:- 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Bachelor's degree or above- Proficiency in Excel and/or other data analysis tools- Fluency in Mandarin and English is required- Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence and ability to multi-task- Team player with strong persuasion skills able to drive consensus across multiple stakeholders- Demonstrated ability to work in a cross-functional and international environment, to lead by influence and earn trust at all levels- Good analytical skills. Demonstrated ability to interpret data and make business recommendations- Genuine and intense customer focus- Desire to work in a fast-paced, challenging environment Fun to work with! Preferred Qualifications:- Oversea education/ work experience or MBA are preferred- Strong data analysis skills- Flexibility to work across multiple time-zones in multiple languages

Job DescriptionAmazon Key allows us to securely deliver packages directly into customers' garages. Customers have embraced Amazon Key to protect their deliveries. We are continuously improving and delighting our rapidly growing customer base.We are seeking motivated, talented individuals who want to make an impact on the Amazon Key delivery experience. You will work on challenging technical problems and learn along the way. Specifically, we are looking for passionate, entrepreneurial, hardworking Software Development Engineers in Test with experience building high-performance, highly-available, and scalable distributed systems to help drive this mission.Key job responsibilitiesYou’ll work closely with product and engineering teams to understand features, develop and automate test cases, improve product quality and shorten release time from dev to production.You will be successful if you:- Have a strong sense of ownership and customer focus- Care about code quality and readability- Are comfortable working with data structures as much as discussing software development processes with your peers- Get inspired by collecting product, system, quality metrics, and by proposing improvements- Persevere when troubleshooting quality, test infrastructure or test framework issues- Take code review feedback gracefully and provide your feedback with abundance- Love to see code deployed and tested automatically, and want to see it happening more oftenA day in the life- Collaborating with project teams across various themes like core platform development, software compliance, and financial optimization- Engaging in technical discussions and brainstorming sessions to devise software strategies- Active participation in our development sprints, reviewing code, and ensuring the implementation of best practices- Interacting with stakeholders, understanding their needs, and translating them into technical solutions- Mentoring team members (QAEs/SDET I), providing guidance, and fostering a culture of innovation and excellence- Regularly reviewing and optimizing existing systems and processes for better efficiency and performanceAbout the teamAmazon Key Quality Assurance team allows us to securely deliver packages directly into customers' garages. Customers have embraced Amazon Key to protect their deliveries. We are continuously improving and delighting our rapidly growing customer base.We are seeking motivated, talented individuals who want to make an impact on the Amazon Key delivery experience. You will work on challenging technical problems and learn along the way. Specifically, we are looking for passionate, entrepreneurial, hardworking Software Development Engineers in Test with experience building high-performance, highly-available, and scalable distributed systems to help drive this mission. Basic Qualifications:- 3+ years of non-internship professional software development testing experience- 3+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design Preferred Qualifications:- Strong knowledge of test methodology and tools, with demonstrated experience in an SDET role- Strong, object-oriented design and coding skills- Coding experience with automated testing frameworks, tools, services, and physical devices- Ability to effectively articulate technical challenges and solutions- Deal well with ambiguous/undefined problems; ability to think abstractly- Experienced in Agile or Scrum software development methodologies- Excellent communication, collaboration, reporting, analytical and problem-solving skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

Job DescriptionAt Amazon we are striving to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. We are currently looking for a Finance Manager to join our EU marketplace team to support the Amazon Fashion business which is one of Amazon’s most exciting growth opportunities and influence the strategy for the Fashion category. You will partner with key business leaders to identify opportunities to drive growth, provide timely analysis, insightful guidance, and financial leadership. This role will lead the finance activities, create scalable reporting mechanism and analysis including creating new frameworks required to grow the marketplace Fashion business. This position is expected to interact extensively with EU marketplace teams as well as working closely with worldwide finance teams.Key job responsibilities• Act as a finance partner working directly with Amazon Fashion leadership• Lead the financial planning and analysis processes with metrics and data insights for financial risks, opportunities, and investment decisions• Lead the preparation of weekly, monthly, and annual business performance reviews• Develop, report, and analyse key input metrics that support team goals• Influence business decisions with effective verbal and written communication, data driven analysis and modelling, and presentation of options and alternatives Basic Qualifications:- MBA, or Bachelor's degree- Experience in multiple finance and accounting roles- Strong analytical skills and attention to detail Preferred Qualifications:- Experience applying key financial performance indicators (KPIs) to analyses- Experience building and managing financial models for business forecasting and problem solving- Experience communicating results to senior leadershipAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Job DescriptionAmazon Web Services (AWS), is rapidly expanding out our remote sales function to drive growth across a set of AWS’ Small and Medium Businesses.As an Account Executive at AWS, you are responsible for exercising acquisition skills, utilizing solution-specific targeted campaigns to help grow consumption of current and net-new AWS services. In this full sales-cycle quota carrying role, you will use your sales and technical experience to work proactively with our customers to accelerate their journey to the cloud .In order to harness the innovation and scale of services AWS offers, you will leverage internal resources to engage with our customers to execute their strategic objectives in order to adapt to changing market trends.Do you look around corners for ways to engage and service customers? Are you experienced in using technology to solve business problems that have big customer impact?Come build the future with us.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities- Help to drive business growth and expansion in a defined territory.- Develop and execute against a territory plan.- Manage numerous accounts concurrently & long-term.- Articulate compelling value propositions around AWS services.- Accelerate customer adoption.- Work with partners to extend reach & drive adoption and ensure customer satisfaction- Occasional travel to customers siteAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Proven technology account/territory management, business development or sales engineering/consulting experience- College/University Degree or equivalent experience- Target oriented individual with remote account management experience dealing with B2B customers- Previous experience in an Account Manager role Preferred Qualifications:- A technical background in engineering, computer science or MIS is advantageous- Literacy in Salesforce desirable- Insights about the SMB ecosystem in terms of cloud solutions, channel development, main market Middle East SMB segment stakeholders and trends- English and Arabic language fluency

Job DescriptionPlease note this role is part time (29 hours/week)If you wish to apply full time, please apply on the following role ID instead: 2626536Are you looking to make an impact on a global scale while advancing your career through continual learning and collaboration?As part of our diverse and multilingual Retail Partnerships team, you'll help build sustainable success for our valued vendors and empower them to reach more customers worldwide.Based in our modern, inclusive office with flexible remote options, your day-to-day involves connecting one-on-one with vendors through empathetic dialogue. You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions.This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors.Your performance and career growth will be measured holistically based on positive outcomes as well as your contributions to projects, mentoring colleagues and championing inclusive initiatives. Does this opportunity to continuously learn while making a difference through collaboration excite you? We'd love to discuss how your unique experiences and perspective can help build the future of commerce.BenefitsWe offer a comprehensive benefits package to support you personally and professionally:• We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth. • We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills. • We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success. • We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs. • We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia. • Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst • We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance. • We provide to the flexibility to work remote 2 days/week alternating with working from the office 3 days/week – upon agreement with your manager. • We offer the possibility to work from abroad (EU) up to 20 working days a year, upon agreement with your manager. • We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations • We hold ~25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations. • We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners. • We promote Sustainability in the community with site and community events toward our global Climate pledge.We are committed to an equitable and supportive culture where all identities can thrive. Our base salary for this position starts from EUR 2200 gross per month (this will be pro-rated for Part Time) and depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career developmentKey job responsibilitiesAs a member of our global Partnerships team, key aspects of the role include:Relationship Management• Advising a diverse portfolio of EU vendors through empathetic guidance and consultancy to maximize mutual successStrategic Guidance• Optimizing vendor operations, visibility and sales through collaborative solution-finding using a variety of internal tools and resourcesContinuous Improvement• Conducting analyses to remove obstacles, streamline processes and automate workflows through cross-functional cooperationInnovation• Displaying curiosity, flexibility and initiative to create innovative programs balancing diverse business needsProfessional Development• Further developing abilities like critical thinking, consensus-building and system navigation to strengthen the team's missionCommunity Involvement• Engaging with stakeholders through transparent communication, training, mentoring and inclusive projectsRather than focusing on individual responsibilities, we view this role holistically - your diverse strengths will naturally vary. What energizes you about collaboratively solving challenges through empowerment and partnership?About the teamOur diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger.We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential.We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all.By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community. Basic Qualifications:We are seeking a motivated individual to add to our team. Qualifications include:Communication:• Stellar active listening, relationship building and presentation skillsExperience:• 4+ years in a client-facing role with a track record of achieving goals through consensus• Exposure to a wide variety of perspectives through education, travel or life experiencesAnalytical Ability:• Aptitude for data analysis to identify trends, problems and collaborative solutions• Comfort working with tech tools and automating processesPersonal Attributes:• Commitment to inclusive, empathetic and thoughtful dialogue• Respect for diverse backgrounds, thinking styles and work approaches• Flexibility to take on changing priorities and new challenges• Initiative in continually developing hard and soft skillsLogistical:• Fluent English and German• Bachelor's degree or equivalent experience• Proficient with Microsoft Office suite and learning new platforms quicklyWe encourage applicants from all backgrounds to apply. Formal education and experience can take many forms; please share how your whole self would contribute. Accommodations available upon request. Preferred Qualifications:While the following are not requirements, they could uniquely benefit the team:Additional Languages: • Ability to communicate globally enhances our mission. Languages like IT, DE, FR, ES, Mandarin, more than welcomed.Project Management:• Leading complex, cross-functional initiatives to achieve common goals through collaboration.Industry Knowledge: • Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables)Technical Aptitude:• Strong data analysis, Excel macros, SQL skills to improve processes and automate workflows. Continual learning mindset.Education: • Formal and informal qualifications from various paths and places signal adaptation, confidence navigating ambiguity.International Experience: • Exposure to diverse cultures through travel, study abroad or global career moves foster understanding others' perspectives.We aim to remove bias from recruiting. Please share authentic experiences, skills and passions - what truly makes you stand out from any background is welcomed here. Protecting privacy and promoting inclusion are core Amazon values. Our diverse team is our strength; together we innovate and empower vendors globally.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.