Amazon

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking am experienced Senior Delivery Practice Manager (DPM) to join our AWS Strategic Industries, Healthcare & Life Sciences (HCLS) Delivery team at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe HCLS Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting in HCLS background to serve as a strategic advisor to customers, partners, and internal AWS teams.As a Sr. HCLS DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions in HCLS. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW’s.Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced Professional Services Delivery Manager, you will be responsible for: • Building and managing a high-performing team of Delivery Consultants• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements• Driving business development initiatives and exceed customer satisfaction targetsA day in the lifeABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10044About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10046 Basic Qualifications:- 8+ years of IT and/or Management Consulting, or 3+ years of people leadership experience- Bachelor's degree in Computer Science, Math, or a related field- Knowledge of compliance and security standards across the enterprise IT landscape- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges- 3+ years experience in the healthcare and/or life sciences industry Preferred Qualifications:- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)- Experience with international sales and delivery work with global F500 enterprise customers and partners- Experience with AWS, Azure, or Google Cloud technology- Experience building and maintaining C-level client relationships- Experience with communication, presentation, and negotiation- Experience with enterprise architecture including virtualization technologies and distributed architectureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 201,000.00 - 272,000.00 USD annuallyUSA, IL, Chicago - 201,000.00 - 272,000.00 USD annuallyUSA, MA, Boston - 201,000.00 - 272,000.00 USD annuallyUSA, NC, Raleigh - 201,000.00 - 272,000.00 USD annuallyUSA, TX, AUSTIN - 201,000.00 - 272,000.00 USD annuallyUSA, TX, Dallas - 201,000.00 - 272,000.00 USD annuallyUSA, VA, Arlington - 201,000.00 - 272,000.00 USD annually

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking am experienced Senior Delivery Practice Manager (DPM) to join our AWS Strategic Industries, Healthcare & Life Sciences (HCLS) Delivery team at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe HCLS Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting in HCLS background to serve as a strategic advisor to customers, partners, and internal AWS teams.As a Sr. HCLS DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions in HCLS. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW’s.Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced Professional Services Delivery Manager, you will be responsible for: • Building and managing a high-performing team of Delivery Consultants• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements• Driving business development initiatives and exceed customer satisfaction targetsA day in the lifeABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10044 Basic Qualifications:- 8+ years of IT and/or Management Consulting, or 3+ years of people leadership experience- Bachelor's degree in Computer Science, Math, or a related field- Knowledge of compliance and security standards across the enterprise IT landscape- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges- 3+ years experience in the healthcare and/or life sciences industry Preferred Qualifications:- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)- Experience with international sales and delivery work with global F500 enterprise customers and partners- Experience with AWS, Azure, or Google Cloud technology- Experience building and maintaining C-level client relationships- Experience with communication, presentation, and negotiation- Experience with enterprise architecture including virtualization technologies and distributed architectureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 201,000.00 - 272,000.00 USD annuallyUSA, IL, Chicago - 201,000.00 - 272,000.00 USD annuallyUSA, MA, Boston - 201,000.00 - 272,000.00 USD annuallyUSA, NC, Raleigh - 201,000.00 - 272,000.00 USD annuallyUSA, TX, Dallas - 201,000.00 - 272,000.00 USD annuallyUSA, VA, Arlington - 201,000.00 - 272,000.00 USD annually

Job DescriptionAWS Global Sales Operations is the strategic operating function that provides insights, mechanisms, and objective recommendations enabling AWS Global Sales to scale, transform, and deliver long-term customer and business outcomes. At AWS, we celebrate innovation, calculated risk-taking, and new ideas. We are builders who experiment, learn, simplify, and scale what works. It is still Day 1, and we are looking for curious, analytical, and action-oriented leaders to join our diverse teams of thinkers, problem solvers, and doers.The Field Tech Operations Lead is the strategic advisor and operating partner to Area Tech Leader. You will translate EMEA Tech strategy and the area business priorities into executable plans, scalable mechanisms, and measurable customer outcomes across Solutions Architecture, Customer Solutions Management, and strategic initiatives. You will help the Area Tech organization operate with greater clarity, speed, and impact by embedding data, AI, and automation into how the business plans, inspects performance, prioritizes resources, and executes. You will build mechanisms that surface risks earlier, reduce manual work, improve decision quality, and ensure technical expertise is deployed where it creates the greatest customer and business value.You will also own the area’s migration strategy and execution end to end, driving progress from opportunity identification through migration launch, modernization, and consumption realization with a large cross functional team across the Area.This is a cross-functional, hands-on role that requires strong strategic judgment, analytical rigor, commercial awareness, and operational discipline. The ideal candidate can operate effectively in ambiguity, influence senior stakeholders, communicate across technical and non-technical audiences, and build scalable mechanisms that improve how the business operates.Success in this role requires an owner mindset, strong bias for action, and the ability to turn complex business and technical priorities into clear operating plans that deliver measurable impact for customers and AWS.Key job responsibilitiesStrategic Partnership: Advise Area Tech Leaders on strategy, organizational performance, risks, priorities, and investment decisions.Strategy and Planning: Develop and execute the Tech operating plan, translating EMEA Tech strategy and Area business priorities into clear priorities, actions, and outcomes.Business Performance: Establish KPIs, lead business reviews, and provide decision-oriented insights that improve performance, resource allocation, and execution.Sales and Tech Alignment: Align technical priorities and capacity with the Area business plan and identify gaps requiring leadership action.Migration and Modernization: Own the Area’s Migration and Modernization strategy and execution end to end, from opportunity identification and prioritization through migration, modernization, launch, and consumption realization.Strategic Initiatives: Coordinate GenAI, customer adoption, and other Area Tech priorities, recommending when to scale, redesign, simplify, or stop.Resource Planning: Provide data-backed recommendations on capacity, coverage, skills, and technical resource allocation.Customer Adoption: Track customer progression from technical engagement to production adoption and business outcomes, distinguishing activity from measurable impact.Area and EMEA Alignment: Act as the operational link between Area Tech leadership and EMEA Field Tech Operations, adopt common standards, escalate systemic blockers, and share scalable best practices.Cross-Functional Leadership: Influence, build alignment, and drive execution across Sales, Business Development, Professional Services, Partners, Finance, technical teams, and Worldwide organizations.A day in the lifeYou will lead the Area Tech AI-enabled rhythm of business and work closely with Area Tech leadership to identify where customer outcomes, technical capacity, or execution are off track. You will partner with Sales, Solutions Architects, Business Development, Professional Services, Partners, and other cross-functional teams to prioritize key customers, remove blockers, and agree the actions needed to improve Area performance and accelerate Migration, Modernization, and GenAI adoption.The role moves regularly between strategic planning and hands-on execution. This may include developing decision-oriented insights for leadership, improving business review mechanisms, shaping resource allocation recommendations, or coordinating cross-functional initiatives across countries and teams.You will also connect the Area with EMEA and Worldwide stakeholders, share best practices, escalate systemic issues, and ensure common strategies and operating standards translate into effective Area execution. Throughout the day, you will bring clarity to complex problems, align leaders around the right priorities, and turn strategy into actions that deliver measurable customer and business outcomes. Basic Qualifications:- Bachelor's degree or equivalent- Experience in strategy and operations, business operations, sales operations, technical operations, program management, consulting, or a related field. Preferred Qualifications:- Experience using Salesforce (or other CRM tool) or BI tools- Experience in cloud computing, enterprise technology, software, technical sales, customer success, or professional services.- Experience with migration and modernization programs, including customer prioritization, pipeline progression, launch, and consumption realization.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and comprehensive support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions Architects collaborate with AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS services.As a trusted customer advocate, Solutions Architects help organizations understand best practices around advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud. You’ll help drive successful business outcomes across a broad set of enterprise customers through your passion for educating, training, designing and building cloud solutions.You will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your enterprise customers, and you will do this by mobilizing resources within AWS and working with our extensive partner network.Key job responsibilities-Communicate effectively with both business and technical stakeholders as a trusted technical advisor.-Participate in deep architectural and design discussions to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud.-Author and contribute to AWS customer-facing publications such as whitepapers and proof of concepts.-In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.-Build deep relationships with business and senior technical individuals within customers to enable them to be cloud advocates.-Capture and share best-practice knowledge amongst the AWS solutions architect community.-Travel is mostly regional, and is expected to be 15-20%A day in the lifeYou will have the opportunity to work inside our enterprise account team architects to help Enterprise customers accelerate their cloud implementation to modernize their business on AWS. Working with these customers, you will help them transform existing workloads by designing modern target architectures optimized for business agility, innovation, performance, resiliency, cost, security, and more using both native and partner solutions. Our teams focus on understanding customer key business drivers as well as the existing application architecture(s) to deliver a technical recommendation to the customer with a goal of designing a robust cloud architecture that can scale as their business requires.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- Experience in technology/software sales, pre-sales, or consulting- Experience in design, implementation, or consulting in applications and infrastructures- Experience working with AWS technologies from a dev/ops perspectiveAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 131,300.00 - 177,600.00 USD annually

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to train and onboard new team members Physical requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- 1+ years of computer/server hardware troubleshooting or related IT experience- Work a flexible schedule including weekends, nights, and holidays- High school or equivalent diploma Preferred Qualifications:- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to train and onboard new team members Physical requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- 1+ years of computer/server hardware troubleshooting or related IT experience- Work a flexible schedule including weekends, nights, and holidays- High school or equivalent diploma Preferred Qualifications:- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to train and onboard new team members Physical requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- 1+ years of computer/server hardware troubleshooting or related IT experience- Work a flexible schedule including weekends, nights, and holidays- High school or equivalent diploma Preferred Qualifications:- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to train and onboard new team members Physical requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- 1+ years of computer/server hardware troubleshooting or related IT experience- Work a flexible schedule including weekends, nights, and holidays- High school or equivalent diploma Preferred Qualifications:- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to train and onboard new team members Physical requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- 1+ years of computer/server hardware troubleshooting or related IT experience- Work a flexible schedule including weekends, nights, and holidays- High school or equivalent diploma Preferred Qualifications:- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Global Engineering Services (GES) is seeking a strategic, results-driven, and customer-obsessed Senior Program Manager to lead and scale the ordering function for new build infrastructure and expansion/retrofit projects within our Global Engineering Materials and Sustainability (GEMS) Organization. This individual will define and drive the long-term vision for ordering operations, building scalable processes, leveraging AI and automation to gain efficiencies, and influencing cross-functional senior leadership to deliver outcomes across a portfolio of 450+ projects valued at $5B+.This role requires a leader who thrives in high-ambiguity environments, can independently identify and solve systemic problems, and drives organizational-level improvements that raise the bar for the broader business. The ideal candidate will balance strategic thinking with hands-on execution, operating as both an architect of scalable systems and a trusted advisor to senior stakeholders.This is an office-based role requiring regular presence at a corporate location, with up to 10% nationwide travel as needed. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.Key job responsibilitiesStrategic Leadership & Scaling• Define and own the multi-year roadmap for the ordering function, identifying opportunities to scale operations, reduce cycle times, and improve quality across the portfolio.• Design and implement scalable frameworks, mechanisms, and standard operating procedures that enable the team to absorb significant growth without proportional headcount increases.• Identify and drive adoption of AI, machine learning, and automation solutions to transform manual workflows into intelligent, self-service systems that deliver measurable efficiency gains.Process Excellence & Innovation• Lead end-to-end process re-engineering initiatives across the ordering lifecycle, establishing robust mechanisms that eliminate defects, reduce variance, and improve compliance with procurement standards.• Develop and own KPIs and metrics frameworks that provide visibility into ordering health, catalog accuracy, purchase order issuance quality, and inventory receiving optimization.• Conduct deep-dive analyses on systemic issues, identify root causes, and implement solutions that have broad organizational impact beyond the immediate team.Cross-Functional Influence & Stakeholder Management• Influence senior leadership across multiple organizations (Finance, Launch, GPO, etc.) to align on standards, secure resources, and drive adoption of ordering best practices.• Own executive-level communication including Monthly Business Reviews, presenting strategic insights, risk assessments, and recommendations that shape investment decisions.• Partner with technical teams to define requirements for system enhancements, tool development, and integration opportunities that improve the end-to-end procurement ecosystem.People Development & Peer Coaching• Actively coach and develop peers and junior team members through 1:1s, skill-building sessions, and real-time feedback, raising the performance bar across the team.• Serve as a force multiplier by identifying growth opportunities for others, and creating structured mentorship pathways that accelerate career development.• Foster a culture of psychological safety and continuous learning where team members lean on each other's strengths, share knowledge openly, and hold each other accountable to high standards.Operational Excellence & Team Enablement• Establish and maintain service level agreements (SLAs) with internal customers, implementing proactive monitoring and escalation mechanisms that ensure consistent delivery.• Create comprehensive training programs and knowledge management systems that enable rapid onboarding and reduce single-threaded dependencies.• Drive a continuous improvement culture by establishing feedback loops, retrospectives, and mechanisms that capture learnings and propagate best practices across the organization.A day in the lifeAbout the teamThe NA Supply Chain team empowers Startup Project Managers by delivering ordering excellence with agility, accuracy, and quality. We ensure timely inventory flow, seamless supplier payment execution, and rapid issue resolution through standardized processes that adapt to customer needs with speed and flexibility. Our commitment to attention to detail and exceptional service enables projects to launch on schedule and within budget, building trust and lasting value for our customers.Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 3+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI tools- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Job DescriptionAWS Global Business Development drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.The ideal candidate will possess public cloud experience, solution selling expertise, and business acumen to promote strategic growth and shape the future of cloud computing within ISV team.Key job responsibilities- Develop and execute comprehensive account plans and manage all key customer relationships, including strong C-level engagement- Accelerate customer adoption by identifying new opportunities, expanding existing usage, and leading customers through cloud migration journeys- Maintain a robust customer pipeline with accurate forecasting and reporting- Manage complex contract negotiations and work with partners to extend reach and drive adoptionAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- 8+ years of technology related sales, business development or equivalent experience- Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams Preferred Qualifications:- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Knowledge of cloud computing technologies- Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Experience solving problems with technology in the ISV.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionBehind every "Buy," "Rent," "Subscribe," or "Bundle" button on Prime Video is a decision our system made in milliseconds: what offer to show, at what price, with what promotions, for which customer, in which country. We own that decision. Our team within Prime Video Commerce owns critical offer orchestration and pricing services that power the global commerce experience. Our systems determine pricing, apply promotions, compose bundles, and serve the right offer to the right customer across every Prime Video surface. We process millions of requests per second, operate across 100+ markets, and sit on the critical path for every Prime Video transaction worldwide, spanning subscriptions, rentals, purchases, channels, and bundles. The challenge is not scale alone. It is scale plus rapid change. We are expanding into dozens of new marketplaces each year, each with unique payment methods, regulatory requirements, and pricing models. We are building dynamic pricing capabilities, enabling promotional experiences for major commercial events, and evolving how offers are composed as the product portfolio grows. Every new market and every new offer type adds combinatorial complexity to a system that must remain correct, fast, and available. We are looking for a Senior SDE who wants to own hard problems in a system where getting it wrong means a customer sees the wrong price, cannot complete their purchase, or misses an offer they should have seen. You will own services end-to-end, make architectural calls, ship to production, and operate what you build. The work is technical, the impact is immediate, and the problems do not come pre-solved.Key job responsibilities- Own and evolve offer orchestration and pricing services that determine what customers see globally, making architecture decisions for correctness, latency, and resilience - Design systems that handle the combinatorial complexity of multi-market, multi-currency, multi-promotion offer serving at millions of TPS - Investigate and resolve production issues that cross service boundaries, often requiring deep analysis of traffic patterns, caching behavior, and downstream dependencies to find non-obvious root causes - Drive marketplace expansion from an engineering perspective: configuration, offer distribution, compliance requirements, and end-to-end validation across new territories - Build and maintain operational health for Tier-1 services: stress testing, capacity planning, alarm tuning, scaling strategies, and incident prevention - Propose and drive architectural improvements that reduce operational toil, improve system reliability, or eliminate classes of production defects, without waiting to be asked - Provide technical leadership through design reviews, code reviews, and architecture guidance, helping engineers across the team make better decisions and grow in scope - Leverage AI tooling strategically to accelerate engineering workflows, automate repetitive tasks, and improve development velocity while maintaining quality and ownership of all design decisions A day in the lifeOne morning you are tracing why an offer disappeared for customers in a specific region, following the data flow through multiple services until you find the filtering logic that does not account for a lifecycle edge case. The next day you are designing how a new promotional pricing type should propagate through the offer pipeline without breaking existing business rules. Later in the week you are reviewing stress test results, comparing actual traffic distribution against test configurations, and filing a scaling request based on your analysis. On Friday you are pairing with a newer engineer on their first multi-market configuration change, helping them understand the compliance implications before they ship. The work moves between deep technical investigation, system design, production operations, and people development. You will not do the same thing two days in a row.About the teamWe are part of the Prime Video Commerce organization, based in Bengaluru. We own services that power offer serving, pricing, and commerce experiences for customers globally. Our scope spans pricing and promotions, offer composition, bundling, and international expansion across dozens of markets. We work as part of a global engineering organization with counterparts across multiple locations and time zones. We respect time zones, value directness, and believe that the best engineering happens when people feel ownership over their domain and trust within their team. We are a high-ownership team where individual contributions are visible and impactful. Basic Qualifications:- 8+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence- 3+ years of distributed systems experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience building complex software systems that have been successfully delivered to customers, or experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders- Experience building and operating high-availability services in production with demonstrated ownership of operational health Preferred Qualifications:- Experience in payments or e-commerce- Experience in Database like NoSQL, or experience in technical support and experience with automation and any version control tools- Experience as a mentor, tech lead or leading an engineering team- Experience with international expansion: regulatory compliance, local payment methods, market-specific configuration at scale- Familiarity with caching strategies, traffic analysis, and capacity planning for high-TPS services- Hands-on experience using AI/GenAI tools to accelerate engineering workflows while maintaining quality standards- Track record of identifying and driving improvements to operational health, testing practices, or development processes without explicit directionOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Descriptionこのポジションの勤務地は、千葉県流山市にある物流拠点（フルフィルメントセンター）になります。　Amazonの入荷・出荷のプロセスを行うFCには、世界最先端の自動化物流設備が導入されています。コンベア、ロボット、自動仕分けシステムなど、最新テクノロジーを活用し、商品の入出荷を効率的に行っています。このような先進的な環境で、次世代の物流技術に携わることができます。　RME（Reliability and Maintenance Engineering）部門は、日々物流設備の保全と保守、改善を行い、お客様に満足いただけるように努めております。 今回、RME部門が募集する職種はFCに導入されている物流設備の保全と保守、および設備の安全性や生産性を向上させるための改善を担当いただく「サイトメンテナンスシニアテクニシャン」というポジションになります。 　本ポジションは物流設備の保全経験者だけでなく、異業界・異職種からのキャリアチェンジをお考えの方も広く募集しています。これまでのエンジニアとしての経験を活かしながら、次のステージへと成長できる環境をご用意しております。入社後は体系的な教育プログラムに加え、豊富な経験を持つ先輩社員によるさぽーとにより、確かな技術力と自信を着実に身につけていただけます。　RMEにて技術力と現場感を身に着けることで将来的なキャリア選択肢は大きく広がります。マネジメント職や技術スペシャリストへのキャリアアップはもちろん、社内公募制度を通じて設備導入、設計、開発など、幅広いフィールドでの活躍も可能です。　【More Information】■メンテナンス部門について　・メンテナンスエンジニア特設サイト　・社員インタビュー/堺FC勤務の社員T.S.さん　・社員インタビュー/堺FC勤務の社員E.M.さん■勤務地について　・フルフィルメントセンター (FC)　・勤務地：流山おおたかの森FC　Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組みAmazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。Key job responsibilities【具体的な業務内容】下記業務をチームで対応いただきます。■60%：日常点検・異常対応…稼働監視/巡回による設備点検/異常対応、故障復旧/オーバーホール、部品修繕 ■20%：メンテナンス業務…予防保全/定期保全/状態保全/事後保全 ■10%：安全対策…設備・作業環境の安全対策/5S活動 ■5%：カイゼン活動…機械、電気、制御（PLC）と広い範囲でカイゼンや改造を実施 ■5%：その他…メンテナンス計画/デザインレビュー 　【取り扱う設備の一例（FCによって異なる）】■Amazon Robotics（商品棚を持ち上げて移動させるロボット）■荷合わせシステム（同じお客様が注文された商品を一つにまとめる設備）■パッキング設備（荷合わせした商品をまとめて梱包する設備）■仕分け設備（宛先ラベルの印刷と貼り付けを行い、配送方面毎に仕分けを行う設備）A day in the life【教育・研修】・入社後は、体系化された教育プログラムに沿って、安全ルール、保全作業、専門的な技術習得（機械・電気・制御）を進めていただきます。同時に所属拠点ではOJTを通して実務を習得いただきます。まずは物流設備の軽微なエラー対応や保全・保守の補佐業務を担当いただき、バディー制度により先輩社員がサポートをいたしますので、不明点の確認や相談がしやすい環境となります。その後は今までのキャリアの中で培ってきたスキルを応用し、改善や安全対策、効率化施策を手掛けることで幅広い領域で活かしていただくことができます。　【働き方】本ポジションは、シフト勤務になり「3交代・早番専属・夜勤専属」のシフトパターンがあります。シフトパターンは希望を考慮の上、決定させていただきますが、将来的なシフト勤務形態の変更の可能性もございます。＜シフト例＞※シフトは拠点によって異なります。　・3交代 　6:00-15:00, 14:30-23:30, 23:00-8:00　・早番専属　6:00-15:00　・夜勤専属　23:00-8:00シフトは1か月以上前に事前に周知される為、休暇の計画が立てやすく、チームで調整することで休暇が取得しやすい環境です。退勤時間には次の班が出勤し引継ぎを行う為、残業時間が少なく、急な呼び出しも発生しません。公共交通機関が運行しない時間帯でも交代勤務に出社できるようお願いいたします。（自家用車・自転車は可（入社前に要申請・許可制）、バイク・タクシーは不可） Basic Qualifications:- 機械や電気機器の保全や保守、または生産技術・設備導入や立ち上げを1年以上ご経験された方- PCを使用した作業のご経験のある方。（エクセル、ワード、Outlook）- ビジネスレベルの日本語力（メールの読み書き、報告、連絡、相談ができる） Preferred Qualifications:- 物流設備の保守保全、もしくはフィールドエンジニアの経験- 機械部品の取扱経験・知識（モーター・エアシリンダー・動力伝達機構・バルブなど）- 電気部品の取扱経験・知識（インバーター・光学センサー・BCR・温度センサーなど）- 制御機器の取扱経験・知識（PLC・サーボアンプ・タッチパネル・調節計など）- 機械工学、もしくは電気工学の基礎知識 （工業高校または専門学校卒業程度）- 労働安全衛生基礎知識　（製造工場・生産設備での安全知識）- 英語でのコミュニケーション能力- オーナーシップ：自ら課題を見つけ、責任を持って解決できる。- 探究心と向上心：いままで経験がない業務においても新しい知識を学ぶことに意欲的で、何事にも前向きに取組むことができる。- チームワーク：リスペクトを持ってメンバーと協働でき、報連相ができる。- 機敏性と柔軟性：変化する状況や環境に機敏、且つ柔軟に対応できる。- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Business Development drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.The ideal candidate will possess Business Acumen, Solution Selling and Public Cloud Experience to promote the strategic growth and to shape the future of a world which leverages cloud computing. Key job responsibilities Drive revenue and market share growth within assigned strategic/named accounts Develop and execute comprehensive account plans and manage all key customer relationships, including strong C-level engagement Accelerate customer adoption by identifying new opportunities, expanding existing usage, and leading customers through cloud migration journeys Maintain a robust customer pipeline with accurate forecasting and reporting Manage complex contract negotiations and work with partners to extend reach and drive adoptionAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- 8+ years of technology related sales, business development or equivalent experience- Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels Preferred Qualifications:- Experience with end-customer sales in the cloud or software industry and a successful track record with consulting or technology partners through account management, program management, and business development- Experience communicating to senior management and customers verbally and in writing- Knowledge of cloud computing concepts and design considerations- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience in a fast-paced, high-tech companyOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDuties include, but are not limited to: - Matching the invoices from the IMDEX - Maintain Accuracy levels of above 98 %. - Able to meet the productivity target set. - Vendor Statement preparation - Credits and Returns research - Payment holds research processing & - Quality check for invoices matched. Basic Qualifications:- Bachelor's degree in finance, accounting or related field, or Bachelor's degree Preferred Qualifications:- Experience with MS Office, in particular MS ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.Amazon Web Services(AWS)는 IT클라우드 서비스를 선도하는 리더로써 높은 신뢰성과 확장성 그리고 저비용을 장점으로 하는 클라우드 인프라스트럭처 플랫폼 분야의 선두 기업입니다.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다.Key job responsibilitiesKey job responsibilities- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems- Linux server and XEN service virtualization troubleshooting- Remediate physical layer outages on both Systems & Network- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations- Install & configure racks in-line with internal SLAs- Triage & resolve trouble tickets for all devices- Physical replacement of server and network devices- Define metrics to increase our customer uptime- Enforce Amazons Security Best Practices- Interact with third-party vendors & contractors- Contribute ideas to improve operational efficiency- Participate in and deliver on a number of local/regional/global projects- Participate in team meetings for metric analysis and project status updates- Contribute in building the world’s largest Cloud infrastructure* This role involves covering 24x7 shift rotation- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지- Linux 서버 및 XEN 서비스 가상화 문제 해결- 시스템 및 네트워크의 물리적 계층 중단 재조정- 데이터 센터 전력 및 냉각 이벤트 해결 지원- 외부/계약 업체와의 협업- 보안 및 안전 관련 프로세스 및 지침 준수- 24x7 On-Call 교대 근무- 서버 및 네트워크 장치의 물리적 교체- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업- 글로벌 프로젝트 참여 기회 제공About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience- Bachelor's degree in Information Technology, Computer Science, or a related field- Can lift and rack equipment up to 40 pounds Preferred Qualifications:- Experience with computer hardware troubleshooting and repair- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience managing and coordinating multiple projects simultaneously- Bilingual (Korean/English)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionGenuine Occupational Requirement This role is open exclusively to Aboriginal and Torres Strait Islander people (in Australia) and Māori people (in Aotearoa New Zealand). This is not a diversity target it is a legal and genuine occupational requirement. Australia: The filling of this position is intended to constitute a special/equal opportunity/affirmative measure under section 8(1) of the Racial Discrimination Act 1975 (Cth). Pursuant to Section 14 of the Anti-Discrimination Act 1977 (NSW) and equivalent provisions in other Australian jurisdictions, Amazon considers that Aboriginality is a genuine occupational qualification for this position. Aotearoa New Zealand: The filling of this position is intended to constitute a special/equal opportunity/affirmative measure under section 73(1) of the Human Rights Act 1993. Being Māori is a genuine occupational requirement, given the highly specialised cultural knowledge and lived experience essential to fulfilling the duties of this role. The Opportunity Amazon Web Services (AWS) is seeking an exceptional senior leader to serve as the Head of Indigenous Engagement for Australia and New Zealand, a role that sits at the heart of Amazon's commitment to First Nations peoples across the region. This is a role for someone who carries deep cultural knowledge and lived experiences. Who has a demonstrated record of building meaningful, large-scale Indigenous partnerships. You will serve as the senior leader accountable for driving Amazon's Reconciliation Action Plan (RAP) and pan-Amazon Indigenous Engagement Strategy working collaboratively with tenured Indigenous team members who have helped develop and shape this work and elevating their contributions across Amazon's businesses. You will operate at the intersection of culture, strategy, and business, building trust with Indigenous communities and leaders, navigating complex stakeholder environments, and influencing executives and business leaders across AWS Public Sector, AWS Commercial, Amazon Retail, and Amazon Operations to ensure a coherent, enterprise-wide approach to Indigenous engagement across ANZ. This is not a role that works in isolation. You will be supported by Amazon's Innovate RAP commitments, existing Indigenous team members, and the broader organisational commitment to reconciliation. The goal is shared accountability — and you will have the backing of senior leadership to drive it. Reporting & Structure This role reports directly to the Head of ANZ Public Sector Industry Development and sits within AWS Public Sector, while carrying a pan-Amazon scope spanning AWS (Public Sector and Commercial), Amazon Retail, and Operations. You will be the single accountable senior leader for Indigenous engagement outcomes across all Amazon businesses in ANZ, operating as the connective tissue to ensure a coherent, enterprise-wide approach. Senior AWS leaders regularly operate at this level, creating impact across multiple lines of business across Amazon. Location: Preferably Sydney or Melbourne. Amazon maintains a five-day-in-office policy; however, flexibility may be considered for the right candidate in other locations. Significant travel across Australia and to Aotearoa New Zealand should be expected. Key job responsibilitiesWhat You Will Do Strategic Leadership You demonstrate Ownership by taking accountability for defining, evolving, and operationalising the pan-Amazon Indigenous Engagement Strategy for ANZ, translating multi-year goals into coordinated action across all business lines. You Think Big by working at an enterprise scale, connecting Amazon's reconciliation commitments with broader societal and policy outcomes. You will: ● Drive the evolution and execution of Amazon Australia's Reconciliation Action Plan (RAP) and Te Ao Māori frameworks in Aotearoa, ensuring the RAP deliverables and the overarching Indigenous Engagement Strategy work in clear, complementary alignment ● Advise Amazon's ANZ senior leadership team on Indigenous affairs, cultural protocols, and community expectations ensuring culturally informed decision-making at the executive level ● Refine the Indigenous Engagement Strategy based on community feedback, measurable outcomes, and emerging opportunities, maintaining alignment with established frameworks and core outcome areas ● Represent Amazon externally as a senior voice on Indigenous engagement, building Amazon's reputation as the most trusted technology and services company for Indigenous peoples in ANZ Community Relationships & Stakeholder Engagement You Earn Trust by building consistent, genuine, and respectful relationships, centering community voices in every engagement. You listen attentively and speak candidly while keeping respect front of mind. You will: ● Build and maintain trusted relationships with Aboriginal and Torres Strait Islander representative bodies, native title bodies, land councils, and Iwi through culturally appropriate, meaningful consultation that recognises their authority ● Maintain consistency across all Amazon businesses so that Indigenous communities, customers, and partners experience Amazon as a unified and respectful organisation ● Engage with senior government officials, policymakers, and regulators on Indigenous policy, procurement, and digital inclusion initiatives ● Establish strategic relationships with government agencies and organisational partners, positioning Amazon as a trusted partner while keeping Indigenous voices primary in decision-making Represent Amazon at board-level and C-suite discussions with Indigenous organisations, government, and industry partners Thought Leadership & Advocacy You Dive Deep into the issues that matter most to Indigenous communities, and you have the Backbone to advocate for those perspectives at the highest levels of industry and government. You will: ● Serve as AWS's foremost subject matter expert on Indigenous engagement in ANZ, shaping public discourse and positioning Amazon as a genuine leader in the technology sector ● Champion thought leadership on Indigenous data sovereignty, digital self-determination, and community-led technology adoption ● Deliver keynote presentations, participate in high-profile panels, and contribute to publications that advance Indigenous innovation and digital inclusion ● Mentor and develop the next generation of Indigenous leaders within Amazon and the broader ecosystem Cross-Business Coordination — One Amazon You deliver results by influencing without authority connecting the dots across business lines where you do not have direct reporting relationships, to ensure Indigenous engagement outcomes are achieved collectively. You will: ● Coordinate with AWS Public Sector account, sales, and partner teams to ensure Indigenous customer engagements are culturally aligned and strategically prioritised Partner with Amazon Retail and Operations on Indigenous procurement, supply chain diversity, and community benefit programs Collaborate with Amazon's global Indigenous engagement and diversity functions to share best practice and align regional strategy with global direction ● Work with Public Policy, Legal, Communications, and Diversity, Equity & Inclusion teams to ensure alignment across all Indigenous-facing initiatives Team Leadership & Capability Building You demonstrate Customer Obsession by ensuring that every Amazon team member who engages with Indigenous communities does so with confidence, respect, and cultural alignment. You will: ● Build and lead a high-performing Indigenous Engagement team, attracting top Indigenous talent and developing clear career pathways ● Establish the mechanisms, governance, and cultural protocols that ensure all Amazon teams engage authentically and appropriately with Indigenous communities ● Drive cultural competency uplift across the organisation through training, enablement programs, and internal advocacy ● Create scalable frameworks that allow business teams to engage Indigenous customers and partners with genuine confidence ● Work collaboratively with existing tenured Indigenous team members across Amazon's businesses — elevating their expertise and ensuring their work is recognised and amplified A day in the lifeKey CompetenciesCultural Authority & Executive PresenceDemonstrated respect and standing within Indigenous communities, with the ability to represent Indigenous perspectives authentically and earn the trust of Indigenous leaders and organizations● Executive presence to engage with the most senior leaders in government, industry, and Indigenous communities● Ability to hold complex, sometimes difficult conversations with cultural sensitivity and strategic acumen● Deep commitment to Indigenous self-determination, reconciliation, and community empowermentStrategic & Systems Thinking● Ability to develop multi-year strategies that span multiple business lines and geographies● Systems-level thinking to connect Indigenous engagement with broader business, policy, and societal outcomes● Strong commercial awareness and ability to articulate value propositions to diverse stakeholders● Data-driven approach to measuring and reporting impactLeadership & Influence● Proven ability to build high-performing teams and develop Indigenous talent● Exceptional stakeholder management across complex matrix environments● Influence without authority — ability to drive outcomes across business lines where you do not have direct reporting relationships● Collaborative leadership style that centres community voice and Indigenous knowledge systemsAbout the teamOur Recruitment Process A Culturally Safe Process Our recruitment process is designed around the following cultural safety principles:● Indigenous representation on the selection panel your application will be assessed by people who understand the cultural context of this work.● Initial contact may be made by an Indigenous Amazon team member so that your first conversation feels grounded in shared understanding and respect.● Interview panel cultural safety training every panel member will complete cultural safety training before the process begins.● Alignment with Amazon's Innovate RAP our engagement with you as a candidate reflects the same values we hold for our engagement with community. The successful candidate will be required to provide contact details of at least one Aboriginal, Torres Strait Islander and/or Maori Cultural Referee to confirm their ability to work and communicate respectfully with Aboriginal, Torres Strait Islander and Maori peoples. If you have anyDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 10+ years of progressive experience in Indigenous engagement, Indigenous affairs, or Indigenous economic development in a senior leadership role- Deep cultural knowledge and informed cultural insight in Aboriginal and Torres Strait Islander cultures, with experience navigating cultural protocols across diverse communities (Aotearoa experience is valued; Australian experience is prioritised)- Experience developing and executing enterprise-level Indigenous engagement strategies with measurable outcomes, including Reconciliation Action Plans- Proven ability to influence and advise C-suite and board-level executives on Indigenous affairs and cultural engagement- Experience working across multiple business lines or functions in complex organisational structures- Strong understanding of Indigenous data sovereignty, self-determination principles, and community-led approaches- Exceptional written and verbal communication skills, including the ability to deliver keynote addresses and represent an organisation in high-profile settings- 5+ years of team leadership experience- Bachelor's degree or equivalent professional experience Preferred Qualifications:- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner- Experience selling to Fortune 1000 or Global 2000 organizations- Experience in the technology sector, cloud computing, digital transformation, or innovation-led industries- Knowledge of government Indigenous procurement policies, supplier diversity programs, and RAP frameworks at Elevate or Stretch level- Understanding of Te Tiriti o Waitangi principles, Native Title frameworks, and Indigenous land rights- Existing executive-level relationships within Indigenous business networks, Peak Indigenous Bodies, and iwi/rūnanga- Track record in thought leadership, including published work, keynote speaking, advisory board participation, or policy contributions- Experience as a founder, executive, or practice leader in a related field- Experience operating within a multinational or global company with matrix reporting structures- Relevant qualifications in Law, Political Science, Public Policy, Public Affairs, or Economic DevelopmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a Program Manager for our Amazon Logistics (AMZL) Last Mile Delivery Experience Team.The successful candidate has last mile logistics experience, an interest in and ability to work and think analytically, and manage all the aspects of multi-disciplinary projects, processes and programs.Key job responsibilitiesBecome an subject matter expert for AMZL and customer service processes and systemsConduct root cause analysis, define corrective actions and ensure they are completed. Dive deep on executive escalations. Produce white papers and present to senior management. Build strong relationships with stakeholders to understand and evaluate business priorities, define shared opportunities and requirements, and establish information sharing mechanisms.Deliver end-to-end continuous improvement programs, projects and initiatives. Develop and produce metrics and reports leading to performance improvement. Lead Kaizens or auditing activities in delivery stations to ensure process implementation.On this role, the program manager will support the standardization and optimization of our Last Mile delivery network to meet safety, customer experience, productivity, quality, and cost goals.This role involves continuous communication with local functional business owners and technical Engineering teams at both the European and World-Wide level.About the teamAmazon Logistics, or AMZL, handles Last Mile delivery duties in partnership with multiple stakeholders - LM Ops, NOC, CPU, LMAQ etc. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions.Key job responsibilities- Develop and improve Amazon Logistics equipment and processes to enhance safety, associate/driver experience, capacity, speed, quality, and cost goals- Drive a culture of standardization and innovation across WW Process Engineering Org.- Initiate, define, plan and manage the roll out of the product features and enhancements for the next generation of AMZL Delivery Stations.- Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis. Strong written and verbal communication skills.- Responsible to integrate new equipment designs, process improvements, safety enhancement, etc.; into standard designs. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTraining Specialist for the QC Micro Fulfillment Centres will be responsible to handle the L&D for the 3P MFCs Job Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders) 7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holders Key job responsibilitiesJob Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders) 7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holders A day in the lifeTrack the day to day learning & business metrics and plan to visit the mapped hubs for metric improvementInvolve and engage well with mapped MFC POCsOffer visibility on daily reporting and progress updates Basic Qualifications:- Experience with written and verbal communication and presentation- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook) Preferred Qualifications:- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon's eXperiences & Upskilling (AXU) organization is looking for a Principal Accessibility Specialist to support the AXU team in their work to ensure that the daily experiences of Amazonians and the communities Amazon serves are Born Accessible. You will champion the needs of people with disabilities by defining and executing the audience strategy, content approach, and engagement model that enables all of AXU to embed accessibility in their work — reaching software development engineers, program managers, product managers, content creators, experience designers, and learning designers as distinct communities with different engagement needs.This role works alongside an Accessibility Director who owns governance, policy, and organizational accountability. You will own the how and who — determining which audiences need what level of enablement, in what format, and in what sequence to drive sustainable accessibility adoption across the organization.This is an individual contributor role requiring complete independence. You will define best practices, build engagement strategies where none exist, and operate in ambiguity to drive accessibility adoption across multiple technical communities within AXU.Key job responsibilitiesAudience Strategy and Content Creation- Define accessibility enablement strategy across AXU — determining which communities need what guidance, format, and priority- Plan and deliver complex accessibility content across multiple audiences and skill levels- Establish reusable content standards and best practices across AXU teams- Create exemplary content: playbooks, training modules, reference architectures, remediation guides, and templates- Lead content creation where long-term approach is ambiguousMulti-Community Engagement and Advocacy- Serve as the face of accessibility across AXU for all teams regardless of technical depth- Design distinct engagement models for different communities (code reviews, consultations, training, embedded practice)- Champion the needs of people with disabilities — surfacing barriers and translating lived experience into requirements- Collaborate with DLS/Pa11y, Wa11y, and existing teams to integrate standards and co-develop solutions- Facilitate user testing with employees with disabilitiesTechnical Expertise and Advisory- Serve as accessibility SME spanning web, mobile, document, event, and program accessibility- Conduct evaluations enabling teams to self-serve resolution- Advise on assistive technology interoperability and accessible architecture- Make trade-off recommendations when accessibility competes with delivery constraintsForce Multiplication and Capability Building- Build organizational capability at scale - Design scalable mechanisms - Recruit, mentor, and grow the accessibility communityAbout the teamThe mission of Amazon Experiences and Upskilling (AXU) is to help customers, employees, and communities grow, thrive, and connect with Amazon. Across Amazon, every business builds these experiences, from selling and delivering to upskilling and career pathways. AXU works across all of them to connect the dots so people can discover every path available to them, and ensure those paths reach everyone. We do this through technology: AZA and Quick for employees, A to Z for Everyone and Alexa+ for customers, employees, and communities. Basic Qualifications:- 7+ years of program or project management experience- 7+ years of cross functional project delivery experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree- Experience defining program requirements and using data and metrics to determine improvements- Significant experience in digital accessibility (evaluation, implementation, assistive technology, or accessible product/content development)- Expert knowledge of WCAG 2.2, EN301549, and their application across web, mobile, and document formats- Ability to influence senior stakeholders and decompose complex accessibility problems into actionable guidance for non-specialists- Track record of building organizational capability from individual expertise to embedded practice Preferred Qualifications:- Experience implementing repeatable processes and driving automation or standardization- Experience delivering projects within scope, time, budget and quality- Experience with front-end technologies (HTML, CSS, JavaScript, WAI-ARIA) and assistive technology interaction- IAAP certification (CPWA, CPACC, WAS, or ADS)- Knowledge of international accessibility legislation (European Accessibility Act, ADA, Section 508)- External recognition in accessibility community (speaking, thought leadership, standards contribution)- Lived experience of disability or deep engagement with disability communities- Experience designing multi-audience enablement strategies at scale- Experience with AI/ML tooling for accessibility workflows- Familiarity with Universal Design for Learning principles- Experience applying accessibility to non-digital contextsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon MGM Studios seeks a Distribution Analyst for the UK. This is a unique opportunity for a data specialist with a passion for film to apply their analytical and technical expertise directly to the theatrical distribution business. The Distribution Analyst will leverage SQL, Tableau, and other data tools to drive performance insights, box office analysis, and strategic reporting — while equally managing relationships with UK cinema accounts as a key commercial contact between the studio and exhibitors. The role offers a genuine balance of analytical depth and client-facing engagement, ideal for someone who wants to combine their data and technology skills with the challenge of collaborating in a dynamic and creative industry. This position reports to the Head of UK Theatrical Distribution.Key job responsibilitiesData & Analytics• Build, maintain, and enhance Tableau dashboards to visualise box office performance, screen coverage, market share, and release strategy effectiveness across the UK theatrical market.• Write and optimise SQL queries to extract, transform, and analyse large datasets from internal systems and external box office data sources.• Conduct weekly and title-level performance analysis.• Develop box office forecasting models and scenario analyses.• Prepare comprehensive post-mortem reports for each title.• Monitor and report on competitor release activity, market trends, audience behaviour, and exhibition market developments through data-driven analysis.• Identify opportunities to improve reporting processes, automate workflows, and enhance the team's analytical capabilitiesAccount Management & Distribution• Manage relationships with assigned UK cinema accounts, including independent cinemas and smaller circuit exhibitors, with coaching and development support from senior team members.• Coordinate the booking process including screen allocations, holdover commitments, and release logistics with exhibitor partners.• Maintain accurate records of bookings, sales terms, and payments in coordination with the Finance team.• Collaborate with marketing, publicity, and operations teams to align promotional efforts and materials delivery with booking commitments.• Represent the studio in exhibitor meetings and industry events, building long-term commercial relationships across the UK market. Basic Qualifications:- Experience as a business analyst, data analyst, or in a statistical analysis role- Experience with SQL and data visualization tools such as Tableau- Experience demonstrating strong analytical abilities and confidence in the use of data- Experience in Excel (macros, index, conditional list, arrays, pivots, lookups), or experience in building financial and operational reports/data sets that inform business decision-making- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders- • Proficiency in SQL with demonstrated ability to write complex queries for data extraction and analysis.- • Passion for film and the entertainment industry. Preferred Qualifications:- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar- Experience in sales or account management- Experience building data pipelines or automated ETL processes- • Experience with box office analytics, media, or entertainment industry data.- • Problem-solving mindset with intellectual curiosity and eagerness to learn new business domains.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services, and we're just getting started changing the way millions of people enjoy content. Available in more than 240 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service. Amazon MGM Studios is the movies and television development and production arm of Amazon. In service of Amazon's Prime Video customers globally, it is our role to produce and acquire content, including popular Originals such as The Lord of the Rings: The Rings of Power, The Boys, Fallout, The Summer I Turned Pretty, Saltburn, Road House, The Idea of You, and Red One. Within Amazon MGM Studios, we are seeking an experienced executive to lead the Streaming Movies Strategy team in Culver City, CA. This role partners directly with the Film Studio Chief and oversees content strategy for Global Original Movies on Prime Video, including overall slate planning and movie greenlights. The Head of Streaming Movies Strategy will lead a high-performing team of strategists and will work with department leaders across creative development, physical production, business affairs, finance, analytics, research, programming, and marketing. We are seeking a proven team leader who has a strong understanding of the movie business, excellent analytical skills, seasoned stakeholder management experience, and an ability to serve as a thought partner to senior leadership.Key job responsibilities• Partner directly with the Film Studio Chief on overall strategic and business direction of Prime Video’s Global Original Movie program• Lead a high-performing team of strategists to solve business-critical issues related to Original Movies on Prime Video• Oversee and guide the team's evaluation of Original Movies being considered for greenlight, ensuring analytical rigor and strategic alignment with Prime Video's content goals• Direct the team's analysis of Prime Video viewership projections and financial risk/reward across different deal structures and release models, establishing frameworks and methodologies that drive consistent, high-quality decision support• Own strategy documents providing recommendations to senior leadership on content investments, slate strategy, and business planning• Build and maintain strong cross-functional partnerships with leaders across creative development, physical production, business affairs, finance, analytics, research, programming, and marketing teams across Amazon, ensuring the team operates as a trusted strategic partner across the studio• Drive partnership between movies and series teams to align on shared content planning goals and measurement frameworks• Mentor and develop a team of high-caliber strategists, fostering a culture of analytical excellence, intellectual curiosity, and continuous improvement; manage performance and career development for direct reports Basic Qualifications:- Knowledge of entertainment industry trends and players- 8+ years of experience in an analytically rigorous role (e.g., management consulting, investment banking, corporate strategy, content strategy) with increasing levels of responsibility- Proven track record of leading and developing high-performing teams, and managing complex, cross-functional strategy initiatives from end-to-end- Demonstrated ability to communicate complex analytical findings and strategic recommendations to VP-level and above audiences- Excellent analytical capabilities and experience using complex modeling and analysis to inform key business decisions Preferred Qualifications:- MBA, or Advanced degree- Knowledge of creator-facing strategy and communications dynamics for streaming media and entertainmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams’ bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.Join us in the Amazon Maintenance Operation centre team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.Purpose of jobWe are seeking a seasoned Senior Building Management System (BMS) Specialist to join our current team and support one of the largest BMS portfolios in the world. This role requires a dynamic individual with a strong technical foundation in BMS programming, coupled with good HVAC understanding. The successful candidate will spearhead efforts to maintain, enhance, and optimize our global services, ensuring seamless BMS functionality and delivering unparalleled customer experiences.Key job responsibilities• Maintain and optimize BMS technologies, IoT platforms, and data analytics of the BMS.• Monitor and maintain ticket/work order processes and queues while ensuring customer care and quality meet the high bar.• Monitor and analyze BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings.• Design, implement and manage BMS Standard Operating Procedures, Policies and Processes which are scalable across the globe.• Support the development and execute a comprehensive strategy for maintaining, improving, and expanding our global support services.• Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.• Uphold compliance with the change management processes.• Establish and maintain strong relationships with internal stakeholders and vendors, ensuring a customer-centric approach.• Provides strategic insights and recommendations to management on BMS trends, improvements, issues, root causes, team skillsets, industry best practices, and emerging technologies.• Take ownership of BMS initiatives, documenting white papers, managing timelines and stakeholders.• Lead training sessions and development programs for internal teams and individuals to continuously enhance the capability, technical skills of field RME teams, and BMS Specialists.• Drive a culture of innovation, continuous improvement, and knowledge sharing within the team.• Willing to work flexible shifts to provide 24/7 BMS support, ensuring global customers receive timely and reliable assistance. Basic Qualifications:- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Ability to remotely troubleshoot BMS communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, SNMP).- Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, SNMP to a single platform with normalized data for standard visualization.- Experience in BMS programming and commissioning, with a minimum of 3 years in building controls and HVAC or related field. Preferred Qualifications:- Experience with Industrial control systems, both hardware and software- Certification in relevant programming languages or BMS systems such as Tridium NiagaraOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionLove sports? Want to change the world? Prime Video is re-inventing the live sports experience by merging high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved sports properties - including the NFL, NBA, English Premier League and UEFA Champions League soccer, Rolland-Garros (French Open), the US Open and more. Every day we face the challenges of a fast-paced market and expanding technology set. And we're building at a scale only Amazon is capable of. The Prime Video Sports team is a single-threaded-owner, uniquely positioned to execute our vision across the entire Prime Video stack to deliver the most compelling new experiences to our customers. If this sounds like the type of experience you'd like to help build - apply here and let's chat!Who we are:We are deeply connected with the idea that live sports events are fundamentally different: there is only one shot at delivering the moment until it is forever lost. Our mission is to make sure that our customers never miss a single moment of the sports they love. To do this we need to deliver best-in-class live sports infrastructure, testing, monitoring, and operations to optimize the delivery of live sports experiences at scale. Our team engineers for speed, quality, availability, and scale. As Prime Video has grown, we've increased the depth and breadth of video products we support, with a corresponding increase in the associated size and complexity of our engineering activity and the load on our services. Our goal is to adapt our architecture to maintain and improve our velocity of delivery for customers in the face of these changes, and for our services to be on and error-free 24/7, especially for high-profile, exclusive content. With AI as a transformative force, we're at an inflection point that enables us to unlock new opportunities in predictive analytics, automated defect analysis and mitigation, and automated operations that were previously beyond our reach.What we're looking for:We are looking for an experienced Software Development Engineer that's excited to build innovative technologies that define the future of live streaming. Successful candidates for this position demonstrate ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, find creative and scalable solutions to difficult problems, and ability to communicate clearly and concisely both written and orally. If you are the one that’s excited about entrepreneurial thinking, creating technology solutions for complex problems we want to hear from you.What you will do here:You will provide technical leadership and vision to the experiences and services teams. You will ensure that the best engineering practices are followed and that our software is designed to be responsive, reliable, and maintainable. You will work closely with other teams in Prime Video and Amazon to architect solutions that will scale to hundreds of millions of customers.What you will get from us:A great team to work with and the chance to build a top tier services at a proven top tier company. You will get a startup like culture with the stability of an established industry leader. You will get support and resources from some of the smartest people in the industry to continue learning.Key job responsibilities1. Define, design, and implement multi-tier distributed services and customer experiences2. Be involved in designing, implementing, and testing of major features3. Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles.4. Effectively collaborate in a fast-paced environment with multiple teams in large organization for full stack development both backend as well as front end.A day in the lifeWe are looking for smart, motivated Software Development Engineers who can help in building an automation platform to control the lifecycle of live events (sports, news, concerts) using latest technologies such as machine learning and computer vision. If you have experience building large-scale, high-performance, customer-friendly products and are interested in designing and implementing distributed systems to handle large datasets, complex domains, and problems at Amazon scale, this is the job for you. This is an exciting role, offering a customer-obsessed engineer an opportunity to learn and use a broad array of technologies to make a real impact. Our architecture leverages the latest in AWS cloud technologies including EC2, S3, DynamoDB, Kinesis, and Cloudfront in supporting billions of requests from millions of Prime Video users. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Working experience with Rust programming language- Experience programming with at least one software programming languageAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 143,700.00 - 194,400.00 USD annually

Job DescriptionJoin us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering person. The focus is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. • Role model health & safety best practices and monitor those around them to ensure they follow the example they set• Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. • Coach and mentor the technicians on shift. • Support the line manager and to supervise the shift in their absence. • Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. • Support continuous improvement of systems in a standard manner across the AMET network. • Develop and maintain a good working relationship across all levels in the organization. • Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. • Management of contractors. Basic Qualifications:- 6+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience- 6+ years of Microsoft Office products and applications experience- 1+ years of working with computers and Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Travel up to 15% of the time- Knowledge of diverse MHS, industrial mechanical and electrical systems and automation, controls and robotics systems Preferred Qualifications:- Experience in material handling systems (MHS) installation, operation and maintenance- experience in CMMS programsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.