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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Director, Alliances - Partner Account Management to cover Emerging & Growth Markets About Tableau, a Salesforce company Tableau Software (a Salesforce company) is a company on a mission. We help people see and understand their data. After a highly successful IPO in 2013, Tableau has become a market-defining company in the business intelligence industry and based on this success was acquired by Salesforce in 2019. Our analytics platform fuels exploration, allowing customers to quickly answer questions with data and share insights across your organization. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, friendly customer service, and making a difference in the world!As a result of our continued success and growth across EMEA we're looking for a hardworking Director to lead a Partner Sales and Alliances team in our high growth Regions. The Director role will report to the VP, EMEA Partnerships and Alliances for Tableau.You will work ‘hands-on’ alongside the team, along with the broader Alliances & Channel Organisation and our Sales Leadership in the Region to: manage, develop, and where necessary recruit all partner types: Resellers, RSI's (Regional System Integrators), and GSI (Global Systems Integrators) to support the revenue growth and customer success objectives of the Tableau business at Salesforce. Your mission as a Director and Leader of this Region:Lead the team in the development of fiscal year and 3-5 year ecosystem strategies in complement to the global strategies by Region and in alignment with EMEA’s sales goals by customer segment and verticalGrow Partner Revenue both Indirect and via joint sales to help support the Grow objective for the Regions and the Partner Sales organisationWork with the Region Sales Leads to embed Partnering into their Go-to-market plan to drive alignment and mutual successEstablish strong executive relationships with the Tableau EMEA Leadership Team as well as with peers in Salesforce’s EMEA Partner organisation and Operating Unit management to help drive synergy in marketNurture, mentor, and lead a team of experienced Alliances sales professionals on a day-to-day basis to support and develop them in their roleInspire and lead the EMEA Partner team, building a team culture of Impact, Fun, Collaboration, and Authenticity as well as Customer Success.Working with the team to develop a deep understanding of our key partner's business strategy and define specific Tableau growth initiatives that allow us to build mindshare with these partners and drive their focus on TableauOperate as the Executive Tableau point of contact for your team and across our Partner communityBuild out strategies across the Tableau and Salesforce ecosystem with Partner teams, sales leaders and EMEA management to develop the partner strategyBuild a coverage plan for your region; develop our relationships across existing partners and recruiting additional partners across the territory to cover geographiesRecruit, nurture and retain existing talent - Drive an inclusive, collaborative, learning environment cultivated with mentoring and feedbackForecasting and reporting on the most critical drivers of your businessPossess an analytical and data-driven approach to your business with a strong sense of leadership and motivating teamsIdentify and make recommendations for improvement in the areas of process, efficiency, and productivityPartnering with our marketing teams to develop focused channel marketing programsWork with our Pre-Sales and Enablement team to continue develop our Partners Tableau: Sales and Delivery Credentials Who you are:Executive Leadership and Management skills, with the ability to take ownership and responsibility for an experienced, fast-moving and growing teamSkilled at influencing others, both externally and internally; ability to work effectively and build consensus across matrixed functional groups to achieve goalsIdeally someone with 3-5 years people management experience covering international partner sales teamsExtensive channel and partner management experience with knowledge of a wide range of channel and partner types, understanding on how to build and develop software sales partnerships and routes to market, and a strong understanding of the EMEA market and regional nuancesExperience working with Resell (single and two-tier), SI, ISV, and OEM partners with active co-selling metrics (majority in software), managing a team that spans multiple geographiesPrior experience gained in an individual contributor Partner sales or Direct Sales role, with proven track record of overachievement of quota expectationsIn-depth knowledge and experience of working with Partners and Alliances - especially with developing, recruiting and onboarding of partnersPrior experience of selling Enterprise B2B SaaS solutionsStrong background in leading and motivating people to achieve performance goalsEffective communication skills; able to build influential relationships and deliver results in a cross-functional environmentFluency in English is needed - Arabic languages nice to haveOpen to business travel to meet teams, partner and customers across the region Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is looking for a Senior/Lead Database Performance Engineer to join the Core Database Performance team. This team is responsible for proactively finding and making performance fixes and optimizations in our production environment by tuning SQL queries, database parameters, etc. to ensure the Salesforce.com platform can scale and perform at its peak levels at all times. Team also handles customer escalations with regards to performance and either provides the right solutions or works with other teams in driving the right fixes in our code base. Responsibilities Work on improving Database Performance (SQL/Performance Tuning) Monitor and respond to trends in Production workload performance before they become a problem Work with our Development teams to design and tune Salesforce products for Optimal Performance and Scalability Work with our Operations Staff to triage and resolve Production performance issues Supervise Database Performance and usage, optimizing both queries and the code that generates them Participate in On-call rotation Basic Qualifications Proven hands on experience in Oracle Performance Tuning, Development and Maintenance of SQL, PL/SQL Experience with PostgreSQL a plus Experience working on multiple Databases? Preferred Qualifications Excellent working knowledge of SQL Trace, TKPROF, Statspack, and AWR reports Experience troubleshooting locking issues, wait for events, hang analysis and develop solutions to fix them Experience in identifying bottlenecks for Scalability and Performance Experience with Database Cluster/Multi-tenant/cloud Architecture (RAC, Grid Infrastructure). Experience with PostgreSQL Performance Tuning - should this be a plus Working in a highly collaborative team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description The Engineering Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. In this role, the Engineering Manager will manage a team to deliver features for the Omni team in service cloud while keeping quality in mind. Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams. You will scale and lead a team(s) of outstanding developers. We work in a very collaborative environment, and we value open communication, feedback and making learning fun! Your Impact Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer Make critical decisions that attribute to the success of the product Proactive in foreseeing issues and resolving it before it happens Management of Scrum events for engineering team(s) Partner with PO to align with objectives, priorities, tradeoffs, and risk Ensuring teams have clear priorities and adequate resources Empowering the delivery team to self coordinate Be a multiplier and have a passion for team and team members’ success Providing technical guidance, career development, and mentoring to team members Maintaining high morale and motivating the delivery team to go above and beyond Vocally advocating for technical excellence and helping the teams make good decisions Participating in architecture discussions and planning Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals Minimum Requirements A related technical degree required 3 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced projects Experience leading large scale distributed systems, working with microservices and/or distributed architecture Strong verbal and written communication skills, organizational and time management skills Ability to be flexible, proactive, comfortable working with cloud technologies Experience with short release cycles, the full application lifecycle development and experience working on a product that’s been released for public consumption Experience in hiring, mentoring and leading engineers Working experience of software engineering best practices including coding standards, CI, build processes, testing, and operations Experience with Agile development methodologies. Scrum Master experience required Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs Experience building Enterprise SaaS products Preferred Requirements Able to articulate the importance and value of Governance to Business and IT executives A good understanding of enterprise architecture principles is strongly preferred Ability to quickly grasp and distinctly explain technological and business concepts Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Trusted business data is the foundation for Salesforce to know our customers, meet our business goals, and innovate with intelligence and AI capabilities. This role will support our Global Go-to-Market Data Strategy and will understand processes and policies that impact our customer data quality. The Senior Business Data Analyst will analyze the root cause of data quality issues and frame recommendations to improve and scale Salesforce’s data quality. This role must understand the impact and value of data quality across the business. This individual must excel in data analysis and problem-solving, and have the ability to draw insights from data and clearly communicate their findings. They must act independently and be able to own the analysis, recommendations, and impacts of assigned projects. This person must also be able to be successful in an unstructured, geographically distributed, team-oriented environment. Our ideal candidate will have experience working with large, complex data sets, have exceptional analytical skills, and excel in solving abstract problems. The candidate must be comfortable spending hours analyzing data sets in order to recognize trends and must enjoy finding patterns in data. The right candidate should be able to think of out-of-the-box approaches to solving business problems as no two problems are the same. The individual must demonstrate an ability to be a self-starter and be prepared to roll their sleeves up to get the job done! Our team moves fast, so the ideal candidate will know how to ask the right questions to get help and remove roadblocks. Responsibilities: Execute strategic data quality initiatives Perform data analysis using SQL, Excel, Salesforce Reports, Einstein Analytics, Tableau, Business Objects Investigate data problems and perform deep-dive analyses to help guide recommendations. This includes having the ability to analyze third-party data against internal data to determine the potential success of data enhancement projects. You must be able to identify areas where data is helpful vs not and be able to summarize trends and the root cause of any issues. Iterate with data vendors to support the development of data classifiers to help automate and scale data quality processes. Provide best practices and support to business leaders with respect to data quality improvements and automation Understand business processes, the flow of data within and between processes, and recommend process improvements for better data quality and effectiveness Create documentation for multi-stakeholder alignment. Creatively manage and clear ambiguity. Summarize complex analysis in simple story-telling slides which makes it easier for stakeholders to understand the approach. Create UAT test plans; participate in testing; report on and propose solutions for pass/fail test cases Design solutions with an automation mindset. Closely partner with the engineering team to automate the proposed solution. Required skills & experience: 4+ years of data analyst experience Advanced knowledge of Excel or similar tool SQL experience Flexibility to work across multiple time zones Preferred skills: Bachelor’s Degree in Computer Science / Business / Mathematics or similar field The ability to analyze, model, and interpret data Ability to multi-task while managing deadlines, ability to perform well under pressure, and ability to work independently Ability to work across multiple teams and build relationships to understand business operational process complexities Strong communication skills, both verbal and written Ability to proactively QA your own work to ensure quality standards and requirements are met Ability to identify & communicate road blocks proactively Attention to Detail: hashtag (#) your favorite Excel formula somewhere on your resume. Salesforce Certified Administrator Salesforce object model & SOQL experience preferred Experience querying in an Enterprise Data Warehouse Project Management experience Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we are dedicated to encouraging a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the outstanding perspectives and skills of a diverse group of candidates greatly contribute to the success of our teams. As a Data Cloud Architect, you will play a crucial role in driving successful outcomes for our strategic customers by using your technical expertise in data and analytics. You should have keen curiosity about the emergence of AI and the role of Data in it’s success. Responsibilities: Become a Data Cloud subject-matter expert for the broader Success Architect organization, including how Data cloud relates to the success of AI. Engage with strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud. Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization. Facilitate and influence Executive partners while aligning technology strategy to business value and investment return. Develop playbooks aligned with the Success Architect engagement catalog, tailored to the unique needs and opportunities of Data Cloud customers. Build strong relationships with both internal and external business partners, contributing to broader goals and growth. Drive thought leadership through mentoring and intelligence exchange. Impact of the Role: As a Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in using Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Partnership: Collaboration is at the core of our success, and as part of your role, you will get the opportunity to work closely with teams with varied strengths of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will chip in to the collective success of our teams and the achievement of our goals. Role Requirements: Minimum 8 years confirmed experience in enterprise consulting, including implementing enterprise software solutions among Analytics/CDP spaces. Proven track record in analyzing, designing, and optimizing business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Data Platform. Deep understanding of data modeling, integration architectures, and data governance. Excellent communication skills and ability to work collaboratively with extended teams from Developer to Executive Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and return on investment for customers Stay up-to-date with emerging data-related and AI technologies Proactive and self-starting demeanour with the ability to manage tasks independently while collaborating remotely with customers and colleagues Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best execution in data security and privacy. Preferred Qualifications: Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc Experience implementing Salesforce Clouds - Sales, Service, Industries, Marketing or Commerce Experience in programming languages such as Python, Java, .Net Experience with agile development methodologies. Multi-lingual (German, Spanish, Italian, French) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we are dedicated to encouraging a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the outstanding perspectives and skills of a diverse group of candidates greatly contribute to the success of our teams. As a Data Cloud Architect, you will play a crucial role in driving successful outcomes for our strategic customers by using your technical expertise in data and analytics. You should have keen curiosity about the emergence of AI and the role of Data in it’s success. Responsibilities: Become a Data Cloud subject-matter expert for the broader Success Architect organization, including how Data cloud relates to the success of AI. Engage with strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud. Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization. Facilitate and influence Executive partners while aligning technology strategy to business value and investment return. Develop playbooks aligned with the Success Architect engagement catalog, tailored to the unique needs and opportunities of Data Cloud customers. Build strong relationships with both internal and external business partners, contributing to broader goals and growth. Drive thought leadership through mentoring and intelligence exchange. Impact of the Role: As a Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in using Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Partnership: Collaboration is at the core of our success, and as part of your role, you will get the opportunity to work closely with teams with varied strengths of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will chip in to the collective success of our teams and the achievement of our goals. Role Requirements: Minimum 8 years confirmed experience in enterprise consulting, including implementing enterprise software solutions among Analytics/CDP spaces. Proven track record in analyzing, designing, and optimizing business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Data Platform. Deep understanding of data modeling, integration architectures, and data governance. Excellent communication skills and ability to work collaboratively with extended teams from Developer to Executive Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and return on investment for customers Stay up-to-date with emerging data-related and AI technologies Proactive and self-starting demeanour with the ability to manage tasks independently while collaborating remotely with customers and colleagues Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best execution in data security and privacy. Preferred Qualifications: Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc Experience implementing Salesforce Clouds - Sales, Service, Industries, Marketing or Commerce Experience in programming languages such as Python, Java, .Net Experience with agile development methodologies. Multi-lingual (German, Spanish, Italian, French) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we are dedicated to encouraging a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the outstanding perspectives and skills of a diverse group of candidates greatly contribute to the success of our teams. As a Data Cloud Architect, you will play a crucial role in driving successful outcomes for our strategic customers by using your technical expertise in data and analytics. You should have keen curiosity about the emergence of AI and the role of Data in it’s success. Responsibilities: Become a Data Cloud subject-matter expert for the broader Success Architect organization, including how Data cloud relates to the success of AI. Engage with strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud. Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization. Facilitate and influence Executive partners while aligning technology strategy to business value and investment return. Develop playbooks aligned with the Success Architect engagement catalog, tailored to the unique needs and opportunities of Data Cloud customers. Build strong relationships with both internal and external business partners, contributing to broader goals and growth. Drive thought leadership through mentoring and intelligence exchange. Impact of the Role: As a Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in using Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Partnership: Collaboration is at the core of our success, and as part of your role, you will get the opportunity to work closely with teams with varied strengths of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will chip in to the collective success of our teams and the achievement of our goals. Role Requirements: Minimum 8 years confirmed experience in enterprise consulting, including implementing enterprise software solutions among Analytics/CDP spaces. Proven track record in analyzing, designing, and optimizing business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Data Platform. Deep understanding of data modeling, integration architectures, and data governance. Excellent communication skills and ability to work collaboratively with extended teams from Developer to Executive Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and return on investment for customers Stay up-to-date with emerging data-related and AI technologies Proactive and self-starting demeanour with the ability to manage tasks independently while collaborating remotely with customers and colleagues Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best execution in data security and privacy. Preferred Qualifications: Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc Experience implementing Salesforce Clouds - Sales, Service, Industries, Marketing or Commerce Experience in programming languages such as Python, Java, .Net Experience with agile development methodologies. Multi-lingual (German, Spanish, Italian, French) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Lead Solution Engineer - Marketing Cloud EnterpriseAt Salesforce, we believe customer-centric marketing is the foundation of business excellence. We challenge the status quo to ensure brands are present in the moments that matter to their customers. We deliver simple-to-use, flexible, reliable and user-friendly business tools that enable companies to take their customers on an engaging 1:1 journey with their brand, at scale. We power these customer journeys for brands via our secure, 100% cloud-based technology across Email, Mobile, Web, Ads, and any connected device, helping to transform businesses, driving exceptional growth for customers via the delivery of key business objectives, and just plain cool technology! The Solution Engineering Team: a bit about us The Solution Engineering team is at the forefront of the entire Marketing Cloud technology landscape. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack. We’re a fast-paced, light-hearted crew that work together to get the job done. Your Responsibilities: a bit about you A Solution Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical. The highly respected role of the Solution Engineer is seen as the voice of reason, and generally focuses on the following key areas: Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer.Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though.Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it’s not. Requirements: we don’t expect anyone to have all of these but if you have any of these, let’s talk! Strong verbal, written, presentation communication skills.5+ Pre-sales consulting experience, ideally focused on digital marketing.Experience with Salesforce Marketing Cloud solutions.Experience or passion for solutions involving Data and AI to achieve business outcomesTechnical Skills on HTML, Javascript, CSS and Mobile technologies.Bachelor’s Degree in Information Technology, Computer Science or equivalent work experience.Understanding of digital marketing best practices.Experience Storytelling, Storyboarding, Technical Solution Design.Experience developing mobile responsive web pages, emails and apps.Experience with presentation and prototyping software including Google Slides & Figma.Pitching ideas, presenting to internal/external stakeholders.A passion for solving problems.Salesforce Certifications and or Trailhead Ranger status is a plus.Understanding of SQL and relational database modelling experience is a plus.Understanding and experience in the Madtech landscape.Enterprise software sales/pre-sales experience. Your Impact The Marketing Cloud Solution Engineer plays a critical role in supporting our growing sales team and has a direct impact on winning strategic new business by providing innovative, creative solutions to complex problems through the use of unique skills to analyse, structure, solution, and present the long-term vision with clients and partners. The Solution Engineer works with both prospects as part of the business development process, as well as existing customers to help expand, strengthen and grow relationships and ultimately help them realise the value in the Salesforce Digital 360 offering. This could be you! “ At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information” Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description We are looking for exceptional candidates to join the Solution Engineering team within Global Public Sector (GPS) at Salesforce. The Solution Engineer serves as a trusted advisor to our customers, as they demonstrate the power of the platform across Education Cloud use cases and opportunities. Additionally, this person will collaborate with cross-functional teams informing go-to-market strategies with the aligned region and delivery, enablement, and demo assets that support the larger SE team. If you possess a passion for education, applying and bringing strategic visions to life, critical thinking skills, and an unwavering commitment to customer success, you may be the ideal candidate for the job. Prior experience within the education industry and/or enterprise technology sales is highly desirable. Excellent communication and presentation skills are a must. Typical day in the life of an Education SE looks like: Understand individual customer goals and challenges through focused discovery and map them back into the Salesforce solution portfolio to position Salesforce as a strategic partnerLead the orchestration of both customer, SE, and sales teaming on accounts and opportunitiesOn specific opportunities, run as Co-Captain with the AE and help coordinate the rest of the Opportunity team to help drive the opportunity to close.Teaming with specialist teammates, design innovative solutions to address the varied challenges faced by higher ed institutions and build those solutions on the Salesforce platform. Present customized story-driven demonstrations aligned with key business value and solution differentiationProactively research and develop technical points of view in alignment with industry knowledge and understanding of the customer’s enterprise visionIn pre-sales contexts, present Salesforce platform advantages, including security and cloud infrastructure, to a variety of technical and non-technical audiences including a wide range of stakeholders from line-staff right up to C-level executivesContribute to RFP/RFI submissions by coordinating response themes, response ownership, and co-creation of executive summaries alongside the rest of the account team.Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in roleAttain quarterly and annual objectives that you will define collaboratively with your managerTravel within North AmericaFunction effectively in a fast-paced, high-energy market segment and successfully balance multiple projects (Sales opportunities, enterprise RFPs, SME programs, internal enablement, etc.). Necessary Skills/Your Responsibilities: Extensive experience in the IT industry, with experience in either pre-sales, implementation, or post-sales customer support on the Salesforce platformExperience within any or all of the following Salesforce product suites: Sales Cloud, Service Cloud, Education Cloud, Platform, and/or Experience Cloud.Hands-on experience with the Salesforce platform (deeper than end-user)The capacity to thrive in a fast-paced, ever-evolving, team-selling tech sales environmentAbility to work as part of a team to solve business and technical problems at all levels of higher education institutionsSolid verbal, written, presentation, and interpersonal communication skills – in both remote and onsite settings.Agreeable to up to 50% travel during peak seasons.Proven time management & prioritization skills in a dynamic sales environmentCoordinate and lead the entire solution cycle through close collaboration with other high-performing teams5 or more years relevant work experience Desired Skills/Personality Attributes/Experience: Salesforce administrator or technical experience (beyond end-user)Knowledge, interest, and/or background in the education marketSalesforce certifications - such as Administrator, Advanced Administrator, Education Cloud Consultant Certification, Sales Cloud, Service Cloud, etc.Salesforce industry cloud / Vlocity experience including but not limited to common capabilities like Omni Studio, Business Rules Engine, Scheduler, Data Processing Engine, etc.Previous experience in pre-sales consulting as a Solution Engineer, Sales Engineer, Solutions Architect, Solutions Consultant, or other related rolesConsulting or professional services experience implementing or at least configuring SalesforceSalesforce Trailhead Ranger statusLikes to be the first to know something and to understand why and how things work.Being inquisitive: practice at asking questions and searching out answers. You love solving riddles and challenging puzzles.Highly driven and self motivated with the ability to learn quickly in an ever-changing environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Description: Trusted business data is the foundation for Salesforce to know our customers, meet our business goals, and innovate with intelligence and AI capabilities. This role will support our Global Go-to-Market Data Strategy and will understand processes and policies that impact our customer data quality. The Data Analyst will analyze the root cause of data quality issues and frame recommendations to improve and scale Salesforce’s data quality. This role must understand the impact and value of data quality across the business. This individual must excel in data analysis and problem-solving, and have the ability to draw insights from data and clearly communicate their findings. They must act independently and be able to own the analysis, recommendations, and impacts of assigned projects. This person must also be able to be successful in an unstructured, geographically distributed, team-oriented environment. Our ideal candidate will have experience working with large, complex data sets, have exceptional analytical skills, and excel in solving abstract problems. The candidate must be comfortable spending hours analyzing data sets in order to recognize trends and must enjoy finding patterns in data. The right candidate should be able to think of out-of-the-box approaches to solving business problems as no two problems are the same. The individual must demonstrate an ability to be a self-starter and be prepared to roll their sleeves up to get the job done! Our team moves fast, so the ideal candidate will know how to ask the right questions to get help and remove roadblocks. Responsibilities: Execute strategic data quality initiativesPerform data analysis using SQL, Excel, Salesforce Reports, Einstein Analytics, Tableau, Business ObjectsInvestigate data problems and perform deep-dive analyses to help guide recommendations. This includes having the ability to analyze third-party data against internal data to determine the potential success of data enhancement projects. You must be able to identify areas where data is helpful vs not and be able to summarize trends and the root cause of any issues.Iterate with data vendors to support the development of data classifiers to help automate and scale data quality processes.Provide best practices and support to business leaders with respect to data quality improvements and automationUnderstand business processes, the flow of data within and between processes, and recommend process improvements for better data quality and effectivenessCreate documentation for multi-stakeholder alignment. Creatively manage and clear ambiguity.Summarize complex analysis in simple story-telling slides which makes it easier for stakeholders to understand the approach.Create UAT test plans; participate in testing; report on and propose solutions for pass/fail test casesDesign solutions with an automation mindset. Closely partner with the engineering team to automate the proposed solution.Required skills & experience: 2+ years of data analyst experienceAdvanced knowledge of Excel or similar toolAdvance SQL experience required (preferable Oracle or Postgres or Snowflake)Tableau and Tableau CRM experienceFlexibility to work across multiple time zonesPreferred skills: Bachelor’s Degree in Computer Science / Business / Mathematics or similar fieldThe ability to analyze, model, and interpret dataAbility to multi-task while managing deadlines, ability to perform well under pressure, and ability to work independentlyAbility to work across multiple teams and build relationships to understand business operational process complexitiesStrong communication skills, both verbal and writtenAbility to proactively QA your own work to ensure quality standards and requirements are metAbility to identify & communicate road blocks proactivelyAttention to Detail: hashtag (#) your favorite Excel formula somewhere on your resume.Salesforce Certified AdministratorSalesforce object model & SOQL experience preferredExperience querying in an Enterprise Data WarehouseProject Management experience Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description Tableau Software, a Salesforce company, is the market leader in BI & Data Analytics field and is recognised as the #1 platform for 9 consecutive years, in the Gartner Magic Quadrant. We’ve been on an incredible journey - and we’re only just beginning. We’re on a mission to help our customers see and understand their data and have been helping companies across the globe to do just that! The allure of Tableau is it can be used by anyone and can benefit everyone. Whether that be helping them to find ways to improve business efficiency, identify new revenue opportunities, or helping in the fight against COVID19. We hire based on our values – respect, teamwork, integrity, simplicity, and delighting our customers - and are proud to be part of the Salesforce Ohana. As we continue to grow, we're looking for a talented Enterprise Account Executive to join our UK&I Enterprise Sales team selling Tableau solutions into a handful of our larger, key Enterprise level accounts within our Media vertical. These accounts are at different stages of their digital transformation journey which offers a fantastic opportunity to make an impact in this space. Ideally, you will have extensive enterprise software sales experience, selling enterprise wide SAAS/software solutions across large organisations within the media sector. You’re used to selling into C-level stakeholders across multiple business areas. You have an entrepreneurial spirit, are customer oriented, a transformative, and highly collaborative solution sales professional. The beauty of Tableau is we don’t sell into IT – every business area can use our platform. This role offers you the opportunity to own your account set and drive your GTM strategy and vision. You’ll be a trailblazer, enabling your customers to access and interpret their data, and will be front and centre in helping our clients to transform their businesses for the better. What you’ll be doing * Defining and crafting account plans to map out business opportunities where you can open and expand opportunities * You’ll be a trusted advisor to your customers, and industry subject matter expert; developing meaningful business relationships across a variety of C-level stakeholders and key influencers. * Qualifying and understanding your customers business critical issues and having value led sales conversations to articulate the impact, and ROI, that our solutions will have on their business. * Partnering with a virtual internal team to build a road map and strategic plan tailored to each account; bringing them into the sales process when required to optimise each opportunity * Collaborating and partnering with your Salesforce counterparts on each account to identify and close joint enterprise solution sales opportunities What you’ll bring to the table * Experience: You have several years of quota carrying sales experience in successfully selling enterprise software/SAAS solutions, closing 6-7 figure multi-year license agreements across business areas. An understanding of business applications and BI tools would be advantageous * Curious: You’re inquisitive and always looking to learn and discover what your customer needs and wants; you keep track of market trends and thrive on improving your own skills * Executive presence: You’re able to gain the trust of any stakeholder – from end users to C-level executives, acting as a Media industry expert * Overachiever: You constantly challenge yourself to exceed whatever goals and objectives you’re given, and this is reflected in your track record of quota attainment * Outstanding salesperson: You have a natural desire to seek out new contacts and opportunities. Your prospecting, planning, and closing skills are second to none. No deal is too big or small. * Excellent communicator: Networking and relationship building comes naturally to you. You know what to say, and when to say it. * Collaborator: You know the importance of winning as a team. Partnering with internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to maximise success. * Attention to detail: Not only do we build great tools, but we use them. Data integrity and accurate forecasting is crucial. Diversity & Inclusion: Equality is a core tenet of how we run our business, and we believe equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. Our Benefits. Get Taken Care Of When you join Salesforce, you join a global family , and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families - check out our benefits site. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Corporate Functions Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Senior Executive Assistant will be aligned to the SVP, Sales based in Lisbon supporting their day-to-day activities: The position requires initiative, attention to detail, ability to learn quickly, ability to manage internal and external relationships, ability to work with senior executives, and good communication skills. This is an ideal position for a smart, motivated individual who is passionate about delivering value and working in a high-powered, collaborative environment. Key tasks include: Calendar management and alignment for the aforementioned executivesTravel arrangements (domestic and international), including purchasing and expense reportingPrioritisation and coordination of multiple work activities within tight deadlines.Application of initiative and judgment within established guidelines.Organisation of employee events, supporting team comms.5+ years of experience supporting senior management.Fluent English. Other languages, particularly Spanish, are an advantage.Bright, high-energy individual, with a passion for learning and contributing.Flawless execution of administrative activities, with high attention to detail.Proven ability to manage tasks and projects in a structured way.Strong teamwork skills; and a strong ability to offer suggestions and improvements to process and work very collaboratively with others.Good relationship management skills, with the ability to build a personal network throughout the company.Ability to be flexible in response to changing priorities and needs.Strong Excel, PowerPoint, mail, and calendaring skills (Gmail and Gcal experience a plus). Desired Skills: Bachelor's degree. Internal Salesforce experience or experience with the Salesforce application. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. ABOUT SLACK Slack is your Digital HQ – a place where work flows between your people, systems, partners, and customers. From Fortune 100 companies to corner markets, millions of people around the world use Slack to connect their teams, unify their systems, and drive their business forward. Slack breaks down communication silos inside and beyond your organization by bringing teams and tools together around common goals, projects and processes in channels and in Slack Connect. It removes the limits of physical walls, giving people the flexibility to do their best work where, when and how they prefer with features like huddles and clips. And it empowers everyone to automate common tasks with apps and workflows. In this digital-first era, Slack’s mission is to make people’s work lives simpler, more pleasant, and more productive. A taste of our scale and reach: * 77% of the fortune 100 use Slack * 150+ countries have daily active users in Slack * Slack delivers 300k+ messages per second * To date, 1.79 trillion messages have been sent on Slack * 2.65 Billion actions are taken in Slack each day * Slack has 200k+ paid customers ABOUT THE TEAM We're looking for people who are passionate about crafting phenomenal web applications. As a Frontend Engineer you’ll use your extensive knowledge of JavaScript, HTML, and CSS to improve the Slack web client, a complex in-browser application relied upon by millions of users every day. You will work with real-time data streams, engineer for performance across browsers, and delight people by making the best software we can imagine. You will collaborate closely with Product, Design, Application Engineering, and QA to spec, conceptualize, build, test and deploy new features for our large (and growing!) User base. We’re currently hiring different levels of Frontend Engineers across pillars such as Conversations Search & Channels, Canvas, Quip, Virtual HQ, Developer Experience, Line of Business, Network, Expansion, and Platform. What you will be doing * You'll brainstorm with Product Managers and Designers to conceptualize new features * You'll collaborate with Application Engineering to build new features for our large-and-growing user base * You'll learn about new web technologies and discuss potential solutions to problems * Authors code that sets the standard for quality and velocity for their team and frequently establishes patterns that other teams can effectively contribute to. * You'll help our skilled support team triage bugs and troubleshoot production issues * You'll mentor other engineers and deeply review code What you should have * Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) * 4+ years of experience writing client-side JavaScript and React Framework * Expertise in building complex layouts with CSS and HTML * Experience building and debugging complex systems in a team environment * Experience with modern browser technologies * Strong UX and design sensibilities, and a desire to sweat the small stuff * Strong communication skills, a positive attitude, and empathy * Self-­awareness and a desire to continually improve * You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience. Bonus Points * Experience with Typescript * Experience with WebRTC * Experience investigating and improving JavaScript performance * Experience with Web-Sockets, Local Storage, or ES6 * Experience in small start­up environments * Experience designing web sites or applications Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? #LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Named Account Executive - Aerospace - Strategic Accounts About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. About the Team Join the team leading the way in helping companies achieve the 360-degree customer view needed to deliver connected services and stay competitive in the market where customer expectations are rising faster than product innovations. Your Impact We are currently looking for an experienced Named Account Executive to join our Core Enterprise sales team in London and to lead the engagement with a portfolio of key, strategic accounts within the Aerospace and Defence industries. This role is focused heavily on new business development and you will be working on building new relationships with a portfolio of whitespace accounts within the industry. Your responsibilities Develop and drive the overall long-term strategy for the account, aligned with the customer’s business objectives Coordinate internal Salesforce resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts) Key competencies and skills needed Objection Handling Business Foundations Industry Foundations Value Discovery Point of View Development Our Investment in You Competitive compensation package with uncapped commission and employee stock purchasing plan Ramp up schedule including training boot camp and world-class sales and product e enablement and training Career Advancement in a fast-paced and rapidly growing organization, mobility within the firm, leadership development programs Benefits We have a public-facing website that explains our various benefits for: Health Benefits Financial Benefits and perks Time off & leave policies Parental benefits Perks and discounts Career development and tuition reimbursement Diversity & Inclusion One of Salesforce's core values is Equality. Salesforce believes in equal opportunity employment for everyone. Salesforce also promotes and respects work-life balance because we believe enhancing individual and professional growth is key to global success. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. A Technical Support Customer Engagement Manager is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Hyderabad/Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours – 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours – 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles. Strong Experience in handling technical support or customer success professionals. Experience with support tools and phone systems. Excellent written and verbal communication skills. Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concerns Continuously raises the bar on what defines customer service delivery and customer engagement. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and actively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product Management Strong Critical issue management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organizational skills Ability to develop and deliver creative business solutions for complex problems Ability to attract, hire and retain high-performing support professionals Ability to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday. Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. · Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Handle workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Handle key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually contribute to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Develop and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer concerns and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Named Account Executive, Malaysia - Tableau / Salesforce About Tableau, a Salesforce company Tableau/Salesforce helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into practical insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, diversity & Inclusion, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world! What you’ll be doing… The Named Account Executive, will be responsible for driving sales revenue and maintaining relationships with specified customers in Malaysia.The Named Account Executive will represent Tableau/Salesforce, demonstrating relentless Customer Focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team. This role is a quota-carrying sales position.Some of the things you’ll be doing include …Create and implement effective territory and account plans for the specified region/customer base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our unique product capabilities, and value proposition.Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory.Lead/leverage a matrix account team of Sales Consultants, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value.Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.Manage and track customer and transactional information in a CRM system. Provide regular and accurate reporting of pipeline and forecast through the CRM system.Cultivate and expand the company’s relationship with customer accounts of various sizes and industries.Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, and products.Practice effective, excellent communication with leadership, customers, and extended team and partners.Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care.Travel to customer locations in support of sales efforts. We're considering applicants with skills and experience closely aligned to the following:Experienced. Strong field-based enterprise software sales experience. Complex sales / solution sales and extensive large figure deal experience selling to customers in Malaysia.Value. You understand the value and you champion diversity & Inclusion, both in Sales Teams and the broader workplacePerformer. Consistent over achievement of sales goals in a large geographic territory.Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableau’s mission.Domain. Experience with analytics, data, databases or business intelligence preferred. Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful.Excellent Communication. You know what to say and more importantly, how to say it.You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world *LI-MB Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Software Engineer - Customer Centric EngineeringJoin a high impact global engineering team that delivers Customer Love by solving the toughest technical customer escalations fast and champions trust strategy throughout the company. At Salesforce, trust is our #1 priority. Our cloud applications handle billions of transactions each day for 150,000+ companies who demand high quality, responsiveness, and predictability. Performance issues and functional bugs must be identified and resolved quickly. As a Customer Centric Engineer within R&D you will investigate, reproduce, and diagnose complex issues affecting our customers. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication. What you’ll be doing: Using your Java, database, and web API and UI skills to solve critical customer technical escalations to R&D from our Technical Support organizationFiguring out ways to "find the bug" utilizing top-notch troubleshooting techniques and all the tools and systems available within the R&D organization, and digging deep into codeIdentifying root causes, proposing test cases and fixes, and developing new debugging tools while working closely with product teamsProviding timely information to customer facing teams to improve overall customer satisfactionMentoring Technical Support on technical issues and best practicesBuilding relationships with other teams across Customer Services, R&D, and data center operations as a technical expertChampioning Support and Debug initiatives throughout R&DFor senior rolesDevelop high-quality, production ready Tools that can be used by internal users Share your knowledge and help transform an organization from within by working with and coaching your team membersWork closely with cross-functional teams across geographies.Mentor other junior engineers in the team.What we’re looking for: Developer-level technical chops along with a strong desire to interact with customers, support engineers and management on high-profile issues critical to the long-term success of the companyDemonstrable curiosity, passion, integrity and outstanding attention to detail in professional and personal pursuitsUnparalleled troubleshooting and problem-solving skillsExcellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of managementFor senior rolesCandidates having 4-15 years of relevant technical experienceExtensive experience in Java or similar languages in development / debugging roles.Ability to take a complex problem, analyze, design, educate team members on it and work with them to solve the problem with high quality and on time.Desirable skills: Lead teams/work across teams in delivering projects/running programs Required Technical Skills: Fluency in an object oriented language; Java preferredExperience with a known IDE: Eclipse or IntelliJFamiliarity with Oracle and/or other relational databases (Postgresql, MySQL etc)Familiarity with core web technologies: HTTP, JSON, REST, XMLExperience using Linux environments, such as Ubuntu Desired (optional) Technical Skills: Previous Salesforce / Force.com development experienceExperience with AWSFront end development experience: Javascript, HTML5Experience with Oracle SQL developerExperience with mobile app development: iOS/Android SimulatorLog parsing in SplunkHTTP traffic analysis: Fiddler or Charles Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Enterprise Account Executive, MuleSoft - Indonesia MuleSoft are looking for an experienced technology seller, having sold technology licence in their career - preferably software, but will consider most technology solutions. This is not your standard tactical role selling a piece of software. You will be responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle (Direct Sales, not overlay). We are paving the way to not only change the way our customers build software, but transform the way they do business. You will enter accounts via Line of Business, not IT. You will identify strategic business initiatives where time is of utmost importance to the top and bottom line. You will sell strategic business outcomes with long-term, high growth engagements through a valued sales motion. In this role, you will be challenged as a salesperson to grow personally and professionally. In your first year, you can expect to: Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following yearPartner with our global Sales Enablement team, who will guide you through on-boarding and development programs that ensure your successCreate a plan for your own territory long-term, building demand and working on existing and newly created opportunitiesBecome an expert in MuleSoft messaging, our sales approach, and our products and servicesBe surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes What you’ll need to be successful: Experience selling to the Indonesian marketBusiness level proficiency in Bahasa IndonesiaRecent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to business leaders with support from IT leadersExperience driving large deals, $250K+Strong financial savvy in order to craft well-founded value propositionsExcitement around hunting greenfield territory and managing ongoing customer relationships to grow accountsExperience in Solution sales within the Software industryAn entrepreneurial spirit around owning a territory and building your business from the ground upPrevious experience selling complex software solutions into Enterprise level customers.Strong direct sales experience (not Channel or Partner based)Ability to manage wider eco-system of partners and advisory firms.Consistent over-achievement of quota and revenue goals Successful history of net new business sales is a must Proven track record with relevant customer relationshipsDirect & New Business sales experienceProven ability to demonstrate virtual and extended teams About MuleSoft, a Salesforce company Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Lotus’s, AXA, Wells Fargo and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work diligently to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Account Executive Enterprise, MuleSoft - Indonesia MuleSoft mencari penjual teknologi yang berpengalaman, yang telah menjual lisensi teknologi dalam karir mereka - lebih disukai perangkat lunak, tetapi akan mempertimbangkan sebagian besar solusi teknologi. Ini bukan peran taktis standar Anda untuk menjual perangkat lunak. Anda akan bertanggung jawab untuk memiliki dan menggerakkan strategi masuk ke pasar untuk wilayah Anda, dan memimpin siklus penjualan (Penjualan Langsung, bukan overlay). Kami membuka jalan untuk tidak hanya mengubah cara pelanggan kami membangun perangkat lunak, tetapi juga mengubah cara mereka berbisnis. Anda akan memasukkan akun melalui Lini Bisnis, bukan TI. Anda akan mengidentifikasi inisiatif bisnis strategis di mana waktu sangat penting bagi keuntungan dan kerugian. Anda akan menjual hasil bisnis strategis dengan keterlibatan jangka panjang dan pertumbuhan yang tinggi melalui gerakan penjualan yang bernilai. Dalam peran ini, Anda akan ditantang sebagai tenaga penjualan untuk tumbuh secara pribadi dan profesional. Di tahun pertama Anda, Anda bisa berharap untuk melakukannya: Berusaha melampaui kuota penjualan tahunan yang telah ditetapkan dan membuat pipeline yang akan mendorong pertumbuhan bisnis Anda di tahun berikutnya Bermitra dengan tim Pemberdayaan Penjualan global kami, yang akan memandu Anda melalui program orientasi dan pengembangan yang memastikan kesuksesan Anda Membuat rencana untuk wilayah Anda sendiri dalam jangka panjang, membangun permintaan dan mengerjakan peluang yang sudah ada dan yang baru diciptakan Menjadi ahli dalam perpesanan MuleSoft, pendekatan penjualan kami, serta produk dan layanan kami Dikelilingi oleh tim yang terdiri dari individu-individu yang sangat termotivasi dan berkomitmen untuk memberikan hasil yang luar biasa bagi pelanggan Apa yang Anda perlukan untuk menjadi sukses: Pengalaman menjual ke pasar Indonesia Kemahiran tingkat bisnis dalam Bahasa Indonesia Pengalaman kumulatif terbaru yang menunjukkan keberhasilan Anda dalam memimpin penjualan yang kompleks dan signifikan secara komersial kepada para pemimpin bisnis dengan dukungan dari para pemimpin TI Pengalaman dalam mendorong transaksi besar, $250K+ Pemahaman finansial yang kuat untuk menyusun proposisi nilai yang beralasan Kegembiraan dalam berburu wilayah baru dan mengelola hubungan pelanggan yang sedang berlangsung untuk mengembangkan akun Pengalaman dalam penjualan Solusi dalam industri Perangkat Lunak Semangat kewirausahaan untuk memiliki wilayah dan membangun bisnis Anda dari bawah ke atas Pengalaman sebelumnya dalam menjual solusi perangkat lunak yang kompleks kepada pelanggan tingkat Perusahaan. Pengalaman penjualan langsung yang kuat (bukan berbasis Channel atau Mitra) Kemampuan untuk mengelola ekosistem mitra dan perusahaan penasihat yang lebih luas. Pencapaian target kuota dan pendapatan yang konsisten Riwayat sukses dalam penjualan bisnis baru adalah suatu keharusan Rekam jejak yang terbukti dengan hubungan pelanggan yang relevan Pengalaman penjualan Bisnis Langsung & Bisnis Baru Kemampuan yang terbukti untuk mendemonstrasikan tim virtual dan tim yang diperluas Tentang MuleSoft, sebuah perusahaan Salesforce Misi kami adalah membantu organisasi untuk berubah dan berinovasi lebih cepat dengan mempermudah menghubungkan aplikasi, data, dan perangkat di dunia. Perusahaan seperti Lotus, AXA, Wells Fargo, dan Unilever mengandalkan MuleSoft untuk tetap lincah, memberikan hasil yang lebih cepat, dan memaksimalkan investasi TI mereka dengan konektivitas berbasis API. Mempekerjakan orang-orang luar biasa yang ingin membangun perusahaan hebat bersama adalah prioritas nomor satu kami, dan kami berkomitmen untuk menyediakan tempat kerja dengan kesempatan yang sama di mana setiap orang didukung dan terinspirasi untuk melakukan pekerjaan terbaik mereka. Kami bekerja dengan tekun untuk membangun budaya ini, dan kami bangga dinobatkan sebagai Tempat Kerja Terbaik #1 di Bay Area dan tempat terbaik untuk bekerja selama 6 tahun berturut-turut. Salesforce.com dan Salesforce.org adalah Pemberi Kerja dengan Kesempatan Kerja yang Setara dan Tindakan Afirmatif. Pelamar yang memenuhi syarat akan menerima pertimbangan untuk bekerja tanpa memandang ras, warna kulit, agama, jenis kelamin, orientasi seksual, persepsi atau identitas gender, asal kebangsaan, usia, status pernikahan, status veteran yang dilindungi, atau status disabilitas. Pencari kerja dan agen perekrutan tidak boleh mengirimkan resume/CV melalui situs Web ini atau secara langsung kepada manajer. Salesforce.com dan Salesforce.org tidak menerima resume yang tidak diminta dari headhunter dan agensi. Salesforce.com dan Salesforce.org tidak akan membayar biaya kepada agensi atau perusahaan pihak ketiga yang tidak memiliki perjanjian yang ditandatangani dengan Salesforce.com atau Salesforce.org. *LI-MB #LI-JAK Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Title: Director of Engineering - Tableau Location: Bangalore, India Role Description: Tableau introduced the power of visual analytics to the world, making it the de-facto standard in the enterprise. Tableau is as much a philosophy as an incredible platform. We help people see and understand their data, allowing them to make important decisions based on those insights. If you are passionate about technology and care deeply about doing something impactful, Tableau is the place for you. Tableau has been the leader in the Gartner’s BI and Analytics Magic Quadrant. We've continuously invested in research and development at an unrivaled pace, developing solutions to help anyone working with data to get to answers faster and uncover unanticipated insights. Tableau helps customers to deploy and scale a data-driven culture driving resilience and value through powerful outcomes. As we embark on the journey of the next generation of analytics where Tableau brings a reimagined data experience for business users that will empower every employee with smart, personalized, and contextual insights delivered directly in their flow of work, the engineering team in India is responsible for building platforms, services, experiences and composable components that make the product enterprise grade, and operate at cloud scale! We are looking for a seasoned engineering leader with extraordinary technical skills, management experience and real passion for innovation to lead an amazing team of engineers and help drive the future of Tableau. As the Director of Engineering, you will define and lead the technical roadmap and strategy for your areas and teams. You will partner closely with the Product team and deliver customer impact through new features or experiences and by scaling the existing product. Responsibilities: Define and drive technical roadmap for the team, managing both short and long term technology investments. Lead multiple engineering teams to implement and deploy complex software solution that meets security, scalability and performance requirements Represent your team to key stakeholders, internal and external audiences with differing levels of technical proficiency Partner closely with product management, user experience, and other engineering teams to create, drive, and deliver intuitive experiences to our customers. Collaborate with other leaders and stakeholders on organization-wide initiatives and influence long term platform architecture roadmap Develop and grow talent through effective mentoring, succession planning, and retention strategies for key talent in a fast growth economic environment Foster a culture of collaboration, engineering/operational excellence and regular delivery of customer value Qualifications 15+ years in software experience with 7+ years people management experience, including managing managers. Experience with large scale distributed systems and shipping enterprise software with multiple dependencies in a high impact area. Experience building complex, large scale distributed systems that have been successfully delivered to customers. Knowledge of the data analytics domain will be an added advantage. Experience building and leading diverse engineering teams with a collaborative and inclusive culture, focused on delivering customer value. Solid understanding of Agile development and modern DevOps practices. High level of accountability, bias to action and a desire to empower individuals on the team to perform at their best. Excellent written and verbal communication skills with the ability to communicate effectively across disciplines and to various levels of an organization. Bachelor's degree (or higher) in Computer Science, Software Engineering or equivalent experience. A management degree would be an added advantage! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking a France-based Employee Success People Consultant (ESPC) to join our EMEA ESPC organization. This individual will partner closely with other ES teams, including ES Business Partners, Employee Relations, People Services & Operations, Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization. This role will also provide direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, general employee relations, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization. Responsibilities:Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers and the business related to areas such as on-boarding, off-boarding, promotions, mobility, and other related matters. Work directly with managers and employees to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Serve as a project coordinator for ES programs and compliance project, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion. Creates tools, templates and resources for consistent service delivery at scale. Provide enablement and delivery support for high impact initiatives; examples includes talent assessment; high-potential and manager development; organizational design and compensation planning, employee engagement and retention. Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives. Assess and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Partner with ESBPs to establish recommendations for improvement or enhancements based on analysis. Partner with ES Shared Services team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience. Identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with different teams. Requirements and Key Skills:Work closely with ESBP, ER, managers and employees to handle a variety of issues and complete solutions and strategies in all areas of human resources Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment Demonstrated ability to be a self-starter and proactive Proven ability to mentor, coach and onboard other team members. Ability to develop effective relationships across all levels of the organization and with diverse client groups Excellent verbal and written communication skills; must be a strong and succinct communicator Ability to collect, assimilate, analyze and present data. Must have solid knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus. Ability to partner with COEs to design, build, and implement programs and processes to support business needs General knowledge of employment policies and practices Knowledge of staffing, compensation, and talent management standard processes Required Experience:Strong preference for fluency in French/English. Experience as HR Generalist, or HR Operations or HR Analytics Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  1. Salesforce

    Deal Desk Manager

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Manager you will be responsible for delivering deal structuring and pricing support for our AMER sales verticals. You will focus on mitigating risks and finding improvement opportunities within both complex transactions and more broadly within sales territories by using the power of data driven insights. You will also generate and drive solutions that help our Deal Desk and deal processes scale to support the constantly evolving needs of our business. Responsibilities * Partner in a trusted advisor capacity to senior Sales Leadership, account teams and other internal partners * Review and vet complex deals on behalf of Strategic Business Practices and Sales Executives * Guide Sales on the pros/cons of a wide range of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions * Demonstrate critical thinking and analytical rigor. Demonstrate the ability to identify variables risks and opportunities within a deal, and influence the deal with your recommendations as variables change * Partner with account teams to develop concession strategies that both optimize revenue and protect margins * Lead org-wide project deliverables. Represent our org’s point of view in cross-functional projects, by communicating progress, findings and recommendations. * Partner with product teams on optimal pricing models and strategies for new products and bundled solutions * Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions * Enable Sales on best practices for optimized pricing and deal structures * Collaborate with Finance, Legal and Operations departments to optimize contract terms and close deals Required Qualifications * Manager: 6+ years/ Senior Manager: 8+ years demonstrated ability in pricing strategy, sales financial analysis or relevant experience preferred * Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) * Superior analytical background with strong problem-solving skills * Highly effective communication skills, including written and verbal * Ability to build relationships and work collaboratively to drive results * Capable of explaining concepts clearly and credibly across all levels of the organization * High level of attention to detail * Ability to work in a fast-paced environment while managing & prioritizing competing demands * Adept at thinking on your feet amidst ambiguity * Proven experience leading and influencing at various levels across the organization * Ability to handle conflict and navigate discussions to productive outcomes Preferred Qualifications * Advanced degree a plus (i.e. MBA or equivalent experience) * Experience in a pricing function is a strong plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and—above all—connections. Salesforce gets our technology in the hands of nonprofits, so they can increase nonprofit capacity, income, and impact. About the Team We are the “social impact center” of Salesforce. We believe the purpose of business should be to improve the state of the world. We provide access to powerful technology that empowers changemakers to build a better world. We are a unique business unit - Salesforce for Nonprofit - dedicated to creating solutions for nonprofit organizations so they can have a greater impact. About the Role Salesforce is looking for a curious and enthusiastic Account Executive, well-versed in technology and skilled in delivering value-based solutions. As you step into the role of an Account Executive, specializing in nonprofit sales within Germany, you'll find yourself in a pivotal position. This role is at the confluence of technology, the pursuit of societal change, and strategic business endeavors. Your work will place you firmly at the vanguard of transformative initiatives, as you collaborate closely with nonprofit organizations. Together, you will harness the latest in technological solutions to propel their missions forward and expedite the advancement of society. Within this Business Unit, our primary focus is to provide the entire Salesforce platform to nonprofit accounts across Germany. Throughout this journey, you'll benefit from invaluable technical support offered by our solutions architects and solution engineers. This support ensures that you can offer comprehensive, tailor-made solutions that precisely address the unique needs of our nonprofit clients. This Business Unit sells the entire Salesforce platform to nonprofit accounts in Germany. You will have technical support from solutions architects and solution engineers. Your Responsibilities: * Empower non-profit organizations to fund and run their entire mission with one integrated platform, by advocating the entire Salesforce Platform and Nonprofit Cloud solutions across a set of existing Salesforce customers as well as breaking into net new logos in your assigned territory * Actively prospect and generate new contractual relationships with non-profit accounts. * Deliver growth via cross/upselling with existing customers and winning new logos * Development of sales plans to effectively and efficiently cover the accounts within an assigned geography. * Create leads through inbound and outbound prospecting * Actively seek to understand where the buyer is in their “buyer journey” and accurately forecast opportunities. * Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts * Develop and drive the overall (long-term) strategy for the account, aligned with customer business objectives * Coordinate internal Salesforce resources to meet customer business needs * Share Salesforce value proposition for existing and/or new customers Preferred Qualifications * Demonstrated success of quota carrying, technology solution-based direct sales experience * Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities. * Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. * Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. * Communication: Fluency in German and English. Interacting in German with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom). * Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Develop a point of view on our portfolio and our ecosystem to engage all multipliers on serving new and existing customers. * Evidence of relationship-building skills with an ability to grow and nurture relationships. * Exhibits characteristics of self-starting, risk-taking, and a drive to succeed. * Industry experience or experience working in a specialist area of technology. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are looking for an ambitious teammate to join our cutting-edge support team! This position is for individuals who are highly motivated, self-directed, and have a desire to work on the #1 cloud-based platform. Learning opportunities are limitless. Our Support Engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. You must possess excellent analytical, troubleshooting and interpersonal skills, and have the passion to deliver outstanding support. The Global Support work environment is highly customer-focused and fast paced, operating globally to provide 24/7/365 technical support. In your role as a Support Engineer, you are the point of contact for customers experiencing technical challenges. And while our focus is always on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce Volunteer Time Off (VTO) and 1-1-1 model. Your Impact The complete end-to-end customer experience; Be responsible for and run the resolution of critical technical issues, ensuring prompt and complete problem solving to technical challenges and business issues; Demonstrate the ability to research, document, and prioritize customer issues, using internal tools and escalation teams as needed, as well as prioritizing and managing time effectively in a fast-paced environment; Raise issues to Product Engineering, when required; Exceed customers' expectations and experience in a way that results in high customer satisfaction; Develop and maintain technical expertise in assigned areas of product functionality and apply that expertise effectively to help customers; Provide feature explanation and Sales/Service Cloud standard methodologies; Provide peer mentorship to team members through a Swarming framework; Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community. Minimum Requirements Bachelor's degree in Computer Science or equivalent experience; Work experience in Engineering, Programming, Technical Support, or working with Salesforce Marketing Cloud, Sales Cloud, Service Cloud, or Tableau; Excellent written and verbal communication skills; Experience with Database concepts, Data management (RDBMS), and SQL; Understanding of relational databases; Experience working with and solving technical problems; Demonstrated skill in Customer Support or Customer Service in a customer-facing role; Ability to effectively prioritize and advance customer issues, as required; Ability to multi-task and perform effectively under pressure. Spanish and English business level proficiency. Preferred Requirements Certifications in Salesforce Sales Cloud, Service Cloud, Marketing Cloud or Data Cloud Proven comprehension of one or more Salesforce products Experience working with SQL, databases and/or big data solutions Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Our Enterprise Corporate Sales team focuses on closing high volume, upselling, and cross-selling non-strategic opportunities within complex and strategic accounts. Tableau: As the market-leading choice for modern business intelligence, our analytics platform makes it easier for people to explore and manage data, and faster to discover and share insights that can change businesses and the world. Everything we do is driven by our mission to help people see and understand data, which is why our products are designed to put the user first—whether they’re an analyst, data scientist, student, teacher, executive, or business user. From connection through collaboration, Tableau is the most powerful, secure, and flexible end-to-end analytics platform. Day to Day: Our Enterprise Corporate Sales Account Executive is responsible for selling to our top accounts and working with Fortune 500 caliber clients. You will execute on the account plan to deliver maximum revenue potential; manage complete and complex sales-cycles often presenting to C-level executives the value of our full suite of applications; forecast sales activity and revenue achievement, while creating satisfied customers; evangelize the salesforce vision through product demonstrations, in-market events, and account specific initiatives. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Identify, forecast BCO, and close high volume of non-strategic opportunities Coordinate with co-prime seller managing the account to identify and close high volume of non-strategic opportunities and to support strategic account planning process Drive growth in Enterprise account and their subsidiaries by owning opportunities BCO Responsible for some selling motions, including upsell, cross sell, and new divisions, excluding new logos Execute the account strategy in customer interactions Articulate salesforce value proposition Identify larger opportunities and transition to core AE Required Experience: 3+ years of quota carrying software or technology sales and account management experience. Managing the sales cycle from business champion to C Level. Consistent track record of over-achieving quota (top 10-20% of company) in past positions. Experience with building, developing and growing channel life cycles. Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Experience: Experience selling in the software industry or technical sales experience (ex: Saas) Experience with analytics, data, databases, predictive modeling, or business intelligence preferred. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Marketing Cloud is the largest suite of B2B and B2C marketing and commerce engagement tools on the planet. Our products are used by almost every brand you can name across multiple customer touch-points near real-time to gather insights, predict and communicate. At the heart of our platform is marketing automation that powers millions of hyper-personalized journeys. Thousands of enterprises build lasting relationships with their customers using Salesforce Marketing Cloud. The next step for the business is to advance the vision of the Next Generation CRM product with a high throughput near real-time marketing automation platform, organically infused with AI capabilities. This platform will build on the success of existing in-market products like Flow, Journey Builder and Marketing Cloud Einstein, to deliver the vision of autonomous marketing campaigns on top of the Salesforce Platform. Key tenet of this platform is composability with other services developed by partner organizations within Salesforce into a cohesive unified architecture. The organization is looking for a highly technical Senior Director of Software Engineering with extensive background in distributed systems to hire and lead a team of 25-30 engineers. The ideal candidate will have a track record of building teams and products from scratch, defining and influencing vision, product and execution strategy, nurturing and growing engineering talent. This role will seed the expansion of a perdominantly US-based organization into India. The Senior Director will have a dedicated charter and will execute independently from the US teams. As such, an individual in the role will need to provide technical guidance to the team, additionally to people manager responsibilities. Responsibilities: Hire and grow a strong engineering team.Lead the engineering team in lock-step with Salesforce policies, processes and guidelines.Provide critical thinking and define a cohesive product, architecture, services and components.Collaborate and converge across disciplines and with partners in different business units.Establish and implement engineering practices around design, code, development process, etc.Release and operate the services with the highest standard of excellence with relentless focus on customer success Required qualifications: BS or MS in computer science or related degree18+ years of industry experience designing, building and operating services5+ years of management experience of teams 5 - 15 engineers5+ years of experience leading similar size and complexity projects to completionExceptional design and problem solving skills, with a strong bias for engineering excellence at scaleSubstantial development and debugging experience in C++, C#/.NET, Golang, Java or Python and corresponding runtime libraries2+ years of experience with AWS or Azure cloud technologies (IaaS and PaaS)Understanding of network technologies and zero-trust architecture. Preferred qualifications: Experience with process automation and orchestration softwareUnderstanding of ML/AI and experience with data science tools and methodsExperience managing a team of managers Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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