Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce’s Java-like language), JavaScript, and other development languages and tools. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. YOUR IMPACT: Responsibilities Programming solutions in Salesforce’s Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systemsDeveloping, optimizing and deploying Salesforce applicationsDemonstrating key Salesforce capabilities and featuresLearn and use Salesforce’s Services team best practicesHelp clients consistently meet/exceed goals and metricsContribute to customer success through front and back-end solution development and release managementDeliver high customer satisfaction (CSAT)Continued professional growth and developmentTravel to client site (average of 50%), but may be higher or lower based on the client engagement MINIMUM QUALIFICATIONS BA/BS degree or foreign equivalent3-5 years of relevant experienceStrong problem solving skillsExperience using technical skills to solve real-world business problemsStrong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python)Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)Salesforce certifications and Platform development experience are a plusCustomer engagement/facilitation skillsStrong communication skills, both written and verbalAbility to work independently and be a self-starterSpecializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients’ needsCutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologiesStrong potential to continue to grow in career to higher levels of Services or other positions at Salesforce PREFERRED QUALIFICATIONS Strong presentation skills. Able to effectively present and defend point of view to a variety of audiencesPrior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not requiredOther highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps.Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:Salesforce Certified AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Platform Developer ISalesforce Certified JavaScript Developer I Attributes Leader, who can communicate the value of Cloud featuresResults-driven, tenacious, drive to succeed in a fast-paced environmentAbility to learn quickly and adapt to changePositive attitude; ability to motivate others Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. MuleSoft's Customer Support team is looking for talented individuals with a passion for researching complex technologies and a track record of high customer satisfaction to help our team drive customer success with MuleSoft products. We maintain an extremely high level of satisfaction across our customer base, and we take great pride in our operational efficiency and the strength of the solutions we provide to our customers. As a member of the Support team, you will leverage advanced technical expertise to resolve complex platform-related issues affecting customers. As a Technical Support Engineer expert, you will enable customer success by helping our customers to overcome crippling technical challenges. You will provide hands-on troubleshooting, feature explanation, and best practice guidance to the broader Technical Support team to assist customers during critical and time-sensitive situations while partnering with development teams. You'll find yourself researching new technologies every day, including Web Services, HTTP, JMS, JEE application servers, and many types of Enterprise Software. This role will give you an opportunity to build expertise and fast-track your career toward customer-facing technical roles, and your successes will have an impact across the company. Work Hours: We are a 24x7 Support Hub, the candidate hence needs to be ready to work any shift available and be ready to change shifts based on business requirements from time to time. Role & Responsibilities: Take ownership of customer issues through to resolution - including troubleshooting, internal communication, and providing meaningful feedback on a regular basis to assist with troubleshooting integrations involving third-party APIs and implementation of other products. Liaise and work closely with the internal teams on escalated technical issues and product roadmap changes/new features. Provide feature explanation and implementation best practices. Create knowledge base materials dedicated to operational efficiency while empowering and enabling the developer community. Respond promptly and effectively to technical support requests from clients regarding integration API-related issues. Diagnose and troubleshoot technical issues, offering timely and accurate solutions to ensure minimal disruption to clients' operations. Collaborate closely with cross-functional teams, including developers and operations, to resolve complex integration challenges. Document and track support cases, solutions, and interactions in our support systems to maintain accurate records. Escalate critical issues to development teams when necessary, ensuring timely resolution. Role Requirements: Excellent written and verbal communication skills. Proven analysis, troubleshooting, and problem-solving skills. Ability to effectively prioritize and escalate customer issues. Bachelor's degree in computer science or equivalent experience strong background and a solid understanding of object-oriented concepts and languages. 4+ years of prior experience in a Technical Support environment. Strong understanding of REST and SOAP web-based services, with a working knowledge of WSDL interpretation, generation, and consumption. Experience troubleshooting Internet technologies: HTTP, firewalls, web servers, proxy servers, etc. In-depth knowledge of database concepts and data management (RDBMS) and SQL. We operate 24x7 which can involve working during one of the below shifts (not limited to shift timing can change) - AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 9 PM/10 PM IST onwards depending on Day Light Savings Time) EMEA hours – 12:00 PM/1 PM/2 PM IST onwards depending on Day Light Savings Time APAC hours – 5.30 AM IST onwards. Work hours can change depending on Business requirements. Preferred Requirements: 4+ years of Experience in Application Support including middleware/networking knowledge. Knowledge of multi-tenant, grid, parallel, or distributed computing architectures. Knowledge and troubleshooting experience with at least one programming language, such as Java, .NET, or PHP, and analyzing thread dumps and heap dumps as an added advantage. What you'll need to be successful: Industry relevant experience Must have experience in Java development and concepts, including debugging against Java APIs, providing technical solutions, examining thread dumps and threading issues, and hosting services using JEE and/or JSE framework Experience with JEE Application Servers and Containers (administration, deployment, and/or development in Tomcat, JBoss, WebSphere, Spring, etc.) Deep knowledge of Internet technologies and protocols such as HTTP and FTP Experience with SOAP, REST, Webservices, Tomcat, XML, JMS, WS, and SOA/Integration technologies Integration product support is preferred. Other integration vendors include IBM, BEA, Oracle, Tibco, etc. Knowledge of Open Source business and/or past contributions to open-source projects is also favorable. Learn more about CSG and here is the Video. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Omni-Channel team is on the forefront of bringing real time communications to the Salesforce Service Cloud by providing our customers’ Agents a world class, unified interface for delivering customer service. Join our team of talented engineers and architects as we pioneer real time customer service on and off CRM Core stack. You will develop side-by-side with engineers on the real time platform in support of Omni-channel routing for many different service channels such as Case, Text, Voice and Chat. You will be part of making the real time platform performant, scalable, and continuously available (zero down time). We deliver over 3M requests for support a day so once in a million happens every day and provides us with the context for everything we do. Come join this dynamic and cutting edge team! As a member of this team, you will define and implement the technical infrastructure required to merge the ever-growing B2C scale communication channels with the highly programmable Salesforce enterprise platform. To achieve scale, you will be working on a complex distributed, multi-tier platform using technologies such as Kafka, OpenAPI/Swagger and other open source Java libraries. At times, you will need to build things from scratch, but more often than not, it will be extending and enhancing existing art. You will be concerned with availability, latency, consistency, and resiliency. Although most server-side code is in Java, you will also be writing javascript to achieve micro-second real-time push communications and build UI components that customers will love. We are a hybrid engineering organization which means that there is no distinction between Developers and Quality Engineers; we’re all simply Engineers and responsibilities are shared amongst all team members regardless of the type of work. We believe in collaboration, trust, transparency, service ownership, accountability, calculated risk taking, continuous improvement and giving back/volunteerism. We celebrate our wins and learn from our failures, big and small. Being innovative while delivering fast can only be achieved if focus is kept on building the things that matter most. We succeed as a team by operating in short release cycles, aggressively prioritizing, applying agile methodologies, incorporating continuous feedback and employing data driven decisions. We seek individuals who are curious, have a passion for learning, enjoy problem solving and thrive on delivering with your team. Above all, we expect our engineers to figure out what should be done and get it done within the spirit of Salesforce -- this requires thoughtfulness with a bias towards taking action and assuming responsibility. Main responsibilities Collaborate with Product Managers, Architects, and Engineering leaders to define, architect and implement various Omni features from the UI all the way to the database. Drive quality by test case authoring, writing unit, functional, and integration tests automation, including negative and disruptive testing. We are a hybrid team, and quality assurance is not a separate responsibility. Practice Service Ownership of our functionality to ensure 24*7 availability by actively participating in production support, release and on-call duties. Excel as an engineer and be a productive member of the team where you conduct design, code reviews and provide leadership and mentorship. Requirements 3+ years of software development in a production environment Deep knowledge and experience with Java and Object Oriented principles. Experience with javascript is desired but not required; all successful candidates will be expected to learn, however. Experience with multi-threading programming Experience with message-driven, synchronized and distributed systems Experience with test frameworks such as junit, testng, and mocking frameworks such as mockito or powermock. Desired Skills (not required for hire, but expected for the role) Experience with document and relational RDBMS design as well as knowledge of SQL and PL/SQL is desired but not essential. Practical experience with Service Ownership Proficient with Agile processes, continuous integration/delivery and test automation. Previous experience with Kafka, OpenAPI and microservice design/architecture is a big plus. Salesforce platform/ecosystem/implementation knowledge (developer or admin) is nice to have. Familiarity with AWS/Azure/GCP/Heroku is a big plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Overview of the Role Core Platform team designs, develops and delivers core runtime technologies that power Salesforce architecture; improve site latencies, scalability and overall customer experience across our multi-tenant services. All our services are designed to be continuously delivered, delivered at scale, updated with zero downtime, in a rapidly evolving modern architecture. In this role, you will champion secure Java runtime for hundreds of Salesforce services. Your focus will be on building a scalable and secure foundation, empowering developers to design and implement secure applications with ease. With a keen eye for emerging security trends, you'll actively explore and experiment with new technologies. You'll be an agile adopter, swiftly integrating these advancements to enhance the security posture of Salesforce's services. Responsibilities Enhance Java platform’s default security posture by maintaining FIPS compliance, Manage PKI infrastructure interaction, adopt the latest security protocols and mitigate XML External Entity attacks, denial of service, server side request forgery and other cybersecurity attack vectors. Attend to customer security investigations, root cause the problem areas and enhance the platform to fix those issues. Be Operationally agile by optimizing the processes and pipelines to deliver secure Java runtimes efficiently to Salesforce’s services. Remediate Security Issues: Recommend and implement changes to address security vulnerabilities based on Salesforce security standards. Work effectively with a globally distributed team and other teams across Salesforce. Required Qualifications 5+ years of hands on development experience in the JDK and application level security including but not limited to FIPS compliance, TLS, PKI. 5+ years of strong Java programming language experience. Experience in working with large scale software platforms and services. Prior experience in triaging and fixing Java security vulnerabilities. Preferred qualifications Prior active participation in the OpenJDK community. Experience with agile software development, delivering software incrementally. Ability to lead full software lifecycle from development to testing and production rollout of security features. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way. With exciting new announcements about infusing AI into the worlds leading Marketing Cloud just this month at our global marketing event, Connections, this is an incredible opportunity to join one of the fastest growing teams at Salesforce. This role will join a successful team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career. Role Description We are looking for a “Hunter” sales executive with a track record of closing new business. The ideal candidate will have sales experience selling technology that helps transform their customers businesses. If you love the idea of breaking into new accounts, and helping a customer grow their business using the worlds best Marketing Technology, then this role is for you. The patch is dependent on the person and tailored to your skills. Your Impact You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.Handling strategic accounts and relationships across the teamDrive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.Daily update of the salesforce.com system with accurate customer and pipeline data.Accurate weekly, monthly and quarterly forecasting and revenue delivery.Strengthen client relationships through regular engagement and face-to-face meetings Basic Requirements Excellent interpersonal, communication and people skillsShown track achievement against targets and metricsCredibility internally and with customersValidated sales forecasting abilities and revenue achievementSuccessful history of net new business and existing business upsellConsistent overachievement of quota and revenue goalsExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health, Life, Trauma and Income Insurance Monthly Wellness Allowance Flexible Time off & leave policies Parental benefits Perks and discounts Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information” Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Responsibilities: Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned with customer business objectives Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account Required Qualifications: Strong background of value/consultative selling complex solutions or technology selling to cross industry segment Experience selling at the "C" level Consistent Track record to lead extended team Understanding the outstanding business requirements of customers within multiple industries Ability to work as part of a team to solve problems in multifaceted, energising environments. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Fluency in English and in French Preferred Qualifications: Be creative with strong problem solving skills Proven oral, written, presentation and interpersonal communication and relationship skills. Sales Methodology Education. Large Accounts Experience Ability to thrive in a fast paced environment Track record of consistently achieving or surpassing quota Ability to develop cases and service requirements, while crafting and leading strategic alliances Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Our Enterprise Named Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Responsibilities:Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts in the Netherlands.Develop and drive the overall long-term strategy for the account, aligned with customer business objectivesLead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.Share Salesforce value proposition for existing and/or new customersDrive growth within an existing assigned account Required Qualifications:Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities. Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Communication: Fluency in Dutch and English. Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom). Resource Application: Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).Preferred Qualifications:● Excellent interpersonal and communications skills. ● Sales Methodology Education. ● Ability to develop cases and service requirements, while crafting and leading strategic alliances. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. 職務内容開発者向けサポートエンジニアは、自社業務に合わせてアプリ開発されているお客様が直面している課題に対し、テクニカルサポートを提供します。 テクニカルサポートエンジニアは、お客様を成功に導く専門家です。高い技術力と迅速、丁寧、的確なサポートサービスを提供し、顧客満足度を最大化することで、Salesforceの成長に貢献することをミッションとしています。 職責には以下が含まれますが、これらに限定されるものではありません。 セールスフォース製品における、お客様の開発コード、システム連携および実装のトラブルシューティングの支援 担当分野の製品機能における技術的専門性の確立および保持卓越した分析、トラブルシューティング、および問題解決の専門知識の提示機能説明とセールスフォース上でのコーディングのベストプラクティスの提供お客様期待値および顧客体験の管理による顧客満足度の最大化業務に関連するトレーニングへの積極的かつ継続的な参加必要に応じて社内ツールやエスカレーションチームを活用しお客様の課題を効果的に調査・記録・優先度付けする能力、ならびに速度の速い環境下での効果的な時間管理能力の提示プレッシャーのかかる状況下でのマルチタスクと効率的な業務遂行ナレッジ文書の作成と管理 必須要件: 学位または同等の関連職務経験尚可文書および口頭での優れたコミュニケーション能力オブジェクト指向プログラミングの明確な理解C#、Javaまたは最低1つのオブジェクト指向言語での解読、開発、デバッグ経験HTMLおよびCSSの解読、実装の経験データベース思想、データ管理 (RDBMS)およびSQLの経験SOAPまたはREST APIを利用したアプリケーションの開発経験スクリプト言語 (例 JavaScriptやJQueryなど)およびウェブアーキテクチャーの経験CLI (UNIX/LINUX)の経験 推奨要件: Salesforceおよび/またはCRMアプリケーションおよびその他のクラウドベースのテクノロジーの経験カスタマーサポートまたはカスタマーサービスでのお客様対応の実務経験インターネットテクノロジーの理解：ファイアウォール、ウェブサーバー、プロキシサーバーなどSalesforce認定資格:Salesforce.com Certified Administrator (ADM201 Certified)Salesforce.com Certified Advanced Administrator (ADM211 Certified)Salesforce.com Certified Developer (DEV401 Certified)App Builder CertifiedDeveloper 1 Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens. Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Responsibilities : Lead a dedicated customer set in the ESMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer. Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts. Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers. Strengthen client relationships through regular engagement and face-to-face meetings Prioritise and lead industry events and user groups to generate market interest. Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities. Required Skills and Qualifications: Demonstrated success of quota carrying, technology solution-based direct sales experience Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities. Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom). Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Fluent in Hebrew and English. Preferred Skills and Qualifications: Excellent interpersonal and communications skills. Sales Methodology education. Ability to develop cases and service requirements, while crafting and leading strategic alliances. Ability to thrive in a fast-paced environment. Track record of consistently achieving or surpassing quota. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job DescriptionYou will have primary responsibility for providing front-line troubleshooting, feature explanation, and best practice guidance for Salesforce clients from around the world. The Global Support work environment is highly client-focused and fast paced, operating globally to provide 24/7/365 technical support. A Success Engineer operates efficiently in this climate, maintains composure, exhibits professionalism, and delivers the highest levels of client satisfaction at all times. A Success Engineer operates efficiently in this climate, maintains composure, exhibits professionalism and delivers the highest levels of client satisfaction at all times. RESPONSIBILITIES: · Provide outstanding frontline technical support via phone and email to Salesforce clients · Assist with general best practices, including: user management, data management, and reporting and dashboards · Identify situations where professional services or account executive intervention may be warranted · Track and maintain all client communications and case documentation in Salesforce · Follow established support processes and procedures- Provide translation services on support cases PREFERRED QUALIFICATIONS & SKILLS: · Passion for Client Experience · Fluent in English and at least one of the following: French, both written and spoken · Relevant work experience · Excellent written and verbal communication skills · Committed with strong organizational, analytical and problem solving skills · Highly adaptable, fast learner · Technical proficiency in support of learning Salesforce Cloud applications and solutions · Dependable, motivated, self-starter, with the ability to work independently · Experience in technical support (or other client focused environment) · Language skills- English LEADERSHIP QUALITIES: · PASSION: Passionate about Customer Success · BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on · URGENCY: Ability to move fast and drive business value and results · OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart · TRUST: Trust the company's core values · ADAPTABLE: Excels in high levels of uncertainty and change ABOUT SALESFORCE: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the role A Salesforce Marketing Cloud Technical Consultant (TC) is a strategic position for our customers and within the professional services organization. Technical Consultants are experienced technical subject matter experts within specific domains of Salesforce Marketing Cloud applications and tools. We are looking for a strong web developer who is looking to deliver a different type of solution. The solutions we build are at the forefront of the marketing journeys and 1 to 1 personalized experiences for our customers. We incorporate the use of Predictive Intelligence, building out Omni channel customer journeys, integrating with customer data, and importing customer data from multiple client data sources. We turn projects around quickly and see our clients hitting their targets very quickly. About Salesforce Marketing Cloud The Salesforce Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to connect with their customers through email, mobile, social media, Web, and marketing automation. A deep understanding of marketers' needs drives us because we're marketers, too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly powerful technology. Joining forces with salesforce.com, pioneers in cloud computing, we offer an even more outstanding experience to our customers and employees. By partnering pioneering technology with the most promising employees in the industry, we cultivate a culture of constant innovation and growth. Consistently ranked by employees as one of the "Best Places to Work," About the Position Understand solution architecture documents and validate with the solutions architecture teamDevelop product knowledge in Salesforce Marketing CloudApply programming knowledge to data management, scripting languages, API, and integrations tasksProvide technical consultation on various aspects of solutionsImplement complex development and configuration activities for clientsRun detailed quality assurance testsDevelop ‘as built’ documentation throughout the project to provide flawless handoverParticipate in estimating and writing requirements, deliverables, assumptions, and exclusions documentationPositive Attitude and pro-activityComplete work with a high level of qualityAbility to onboard quickly on projectsAbility to understand a project and deep dive to debug issuesFrom time to time the TA may be encouraged to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospectsLiaise with Salesforce Marketing Cloud product teams to support client implementationsTravels to client sites for onsite discovery and solutions presentations. Not expected to exceed 25%.Requirements Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Consulting skills to engage clients in delivering trusted advice on their implementationsExperience working with and developing complex and optimized T-SQLProficient with HTML, XML, and JavaScriptKnowledge of SOAP and REST APIsUnderstanding of standard coding practices including Separation of Concerns, Object Oriented principles, and exception handlingExperience with other client-side web development design languages, scripting tools, and protocols such as HTTP, CSS, XSLT, AJAX, JQueryExperience with server-side programming languages such as JAVA, PHP, Ruby, C#, VB.NET, PythonFamiliarity with SDLC methodologies including requirements, design, implementation, testing, and maintenanceProficient in English and French Preferred Skills Familiarity with systems integrations such as CRM, Content Management, POS/eCommerce, or Web AnalyticsFamiliarity with security standards such as TLS, SSL, and data encryption algorithmsExperience with Product lifecycle management frameworks like Jira and TFSExperience working with visualization software applications such as MS Visio / Lucid ChartsExperience implementing solutions with e-mail tools like ExactTarget, SAS, Campaign Monitor, Adobe Campaign, etc. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Corporate Functions Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description: Salesforce’s Administrative Assistants are made up of a team of experienced and enthusiastic professionals who support our executives across the globe. These critical team members keep the executives they support and their teams focused on company goals while embracing the Salesforce culture. Role Description: We are looking for a Senior Administrative Assistant to contribute to the growth of our Italian organization. This is an opportunity to work alongside 3 AVPs in our Italian distribution team who are united by a strong sense of teamwork, service, and excellence. Every Administrative Assistant will have to utilize a unique skill set based on their executive’s job functions, personality, and communication style. Salesforce has a positive, diverse, and supportive culture and we are eager to add another strong contributor to our growing Administrative Assistant team. Your impact: Our Administrative Assistants understand that the success of the executives is a reflection of their work and vice versa, which creates a true atmosphere of teamwork and job satisfaction. Core Responsibilities: Manage day-to-day schedules in such a way that the executives can complete their obligations in an organized, efficient way.Coordinate internal and external meetings including but not limited to team meetings, off-site meetings, one-on-one meetings, meetings with stakeholders and customers, etc.Proactively manage calendar priorities based on customer meetings, regional & global customer events, release cycles, fiscal calendars, current projects, and team needs.Book appropriate domestic and international travel within Salesforce’s travel policy, taking into account travel Visas, costs and proper documentation.Manage expenses and purchasing on behalf of the executives in line with company policyEffectively interface with employees from other groups within Salesforce and Executives inside and outside the company, and recognizes key players within all organizations.Assist with room bookings, guest registration and food orders, and planning of other business-related meetings as requested.Other administrative and project duties as requested. Minimum Requirements: Minimum of 2+ years of applicable administrative experience, ideally from a global software organization.Fluent in Italian and English.Skillful execution of administrative activities, with high attention to detail, organization and process.Experience with the setting up and management of virtual meeting platforms such as Zoom, Webex, GoToWebinars, Google Meet, and conference calls.Strong teamwork skills; and a confident ability to offer suggestions and improvements to process and work very collaboratively with others.Strong relationship management skills, ability to build a personal network throughout the company.Strong oral and written communication. Ability to communicate clearly and effectively with leaders and external partners.Previous experience partnering with management in a fast-paced, innovative environment.Experience working with/in large administrative teams.Working proficiency of Google Suite (Gmail, Docs, Drive, GMeet). Experience using Quip, Slack, Salesforce and Tableau is a plus. Additional Desired Skills/Traits: Customer-centric orientationAgility and flexibility in response to changing priorities and needs.Proven ability to work under pressure and consistently meet deadlines.Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.Have the ability to handle confidential material with the utmost discretion.Ensure communications are clear, thorough, and specific, with attention to follow-through. Additional Notes: Some roles may require in-office presence 3-5 times a week. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. What if you were empowered to solve the most complex business problems companies face today? What if you had the best social and mobile cloud technology stack to achieve that goal? What if you could work for a company that believes that top line growth is as important as giving back to the community? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative and rewarding environment… Sounds like fiction, you say? Absolutely not! Here at Salesforce, we call it #DreamJob! Description: We’re looking for a Heroku Technical Architect to sell to companies within the Small Business Segment. We work with companies in rapid growth mode and with a diverse set of issues, which means we need to operate quickly and with agility. This is a highly technical and customer-facing role with most of its impact focused on the success of our customers. We look for technical professionals from a variety of backgrounds who are as comfortable explaining enterprise architectures to their grandmothers as they are to CIO's of enterprise corporations. The Heroku Technical Architect will act as a domain expert on the Heroku suite of Platform as a Service (PaaS) products. As a PaaS and app dev expert, the candidate will bring significant current expertise in software development. You will be responsible for building and presenting small POC and demo apps on Heroku. Experience with Heroku, cloud computing and frameworks like Spring, Play and Rails required. Knowledge of Force.com, security, and identity is also of interest. The role of a Heroku Technical Architect is to work with our sales teams and customers to: Understand a customer's enterprise architecture landscape and/or technical business requirements through technical discoveryPartner with customers to develop a vision for their future on the Heroku platformEducate customers on various technical aspects of the Heroku platform, how other technologies integrate and interact with the Heroku platform, and how Heroku products can positively impact their business goalsScale the role through external and internal education and enablement effortsLead hands-on technical workshops and education sessions including webcasts & presentations.Attain quarterly and annual objectives such as deal contributions, field enablement and closed revenue Your Impact : Having fun and getting out of your comfort zone technically on a daily basis. One day might involve React Native, Kafka, ETL and machine learning models and everything in between.Constantly learning, absorbing new information daily, and having a keen focus on how to best discuss complex, technical problems with customers.Part of a highly motivated sales team who are fanatical about our customers’ successComfortable working with clients at all levels - it is just as important to work with the front line as the CIO and CTO and from startups to enterprise customersBuilding demos showcasing everything from consumer mobile apps to backend microservices to event-driven architectures that will show off the power of the Heroku platformAdding to our broader team's point of view and base of knowledge and understanding Minimum Qualifications: Evidence of strong impact in customer-facing work is near-mandatory, but can come from a variety of placesKnowledge of AWS, GCP, Azure and other cloud platforms requiredPrevious experience as a solution/sales engineer or equivalent, preferably in the CRM space is a plusExperience with cloud, SaaS, PaaS, aPaaS and IaaS concepts and technologiesStrong development skills with a Heroku language like Java, Ruby, Python, PHP, Node, Go, Scala, Node.js is idealPast work experience with databases, integrations, coding, and/or other similar software technologiesAbility to work as part of a team to solve technical problems in varied political environmentsPast experience with retail and consumer goods customers a bonusSome domestic travel is required Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Customer Success Manager , Tableau a Salesforce CompanyLocation: Ireland, Dublin office flex based; Overview of the Role: The Senior Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Tableau. In this role, the Senior Success Manager will specialize Tableau solutions, one or more lines of business, or industry to speak the customer language and ensure customer value realization. They are aligned at the key stakeholder levels, building and encouraging positive relationships to help customers progress on their digital journey. Senior Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customer's needs. The ideal Senior Success Manager will possess both an analytics specialization and industry skills that enable them to speak the customer language. ResponsibilitiesSeeks to understand goals, assess capabilities, and provide recommendations to help a customer accelerate the achievement of their business and technology objectivesUnderstands a customer's Tableau implementation and evangelizes the capabilities of Salesforce across all of our CloudsGuides a customer on organization strategy, governance, and change management based on the customer's needsProactively identifies risks to the customer achieving their stated business goals and works with the account team to build a risk mitigation planImplements a comprehensive adoption path showing the current state, target future state with a timeline, and an underlying enablement plan.Delivers business value and innovation to a customer’s business by understanding their key business challenges and potential for growthCultivates and solidifies executive-level relationships with the customer’s IT and business executive leadership, sponsors, and decision-makersCollaborates with the account team and networks within accountsWhen appropriate, recommends additional Salesforce services and advisory experts neededConsistently communicates technical product changes and other relevant updatesPreferred Skills:Knowledge of Tableau/Salesforce product and platform features, capabilitiesAble to thrive in a rapidly evolving and fast paced environmentStrong inclination to Technology & Enterprise Software industryRequired Skills:Experienced professional with 2 - 5 years of relevant industry expertiseIn-depth knowledge of Analytics, Data or a specific industryStrong consultative approach and ability to drive business value for customersAbility to engage in effective and influencing conversations at the C-levelFrench and English mandatory, other EMEA languages a plus NOTE: By applying to the Success Manager posting, recruiters and hiring managers across the organization hiring Technical Architects will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Benefits & perksComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!Extraordinary enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the communityFor more details, visit https://www.salesforcebenefits.com/ In school, or graduated within the past 12 months? Please visit FutureForce for opportunities. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Digital Account Executive is a subject matter expert and trusted advisor who works with top France prospects and customers to evangelize our marketing and commerce platform solutions that deliver relevant, personalized journeys across channels and devices. We are seeking an experienced quota-carrying sales executive who can work both as part of a broader Account Team and as an Individual Contributor driving self-generated sales opportunities focused on the full Salesforce Marketing and Commerce technology stack. Responsibilities Be the subject matter expert when it comes to top French companies leveraging Salesforce Marketing solutions within their enterprise Educate the broader Account team you’ll work with on all Salesforce Marketing and Commerce technology capabilities Collaborate with the Account and Territory team to identify target accounts Create and drive revenue within a specified region and/or list of named accounts Generate business opportunities through networking, cold-calling, and prospecting into current Salesforce customers Own the sales cycle for the entire Salesforce Marketing and Commerce technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure Meet and exceed all quarterly and annual sales quotas Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Maintain accurate account and opportunity forecasting Ensure customer satisfaction and retention Requirements You have a passion for selling transformative enterprise software or technology solutions to C-level executives into accounts of more than 1000 employees. You have experience in software or technology sales, account management and enterprise software sales You have a point of view of industry trends and will be able to build a narrative of digital transformation. Digital Marketing sales experience and experience with relevant Marketing technology preferred Strong preference for prior experience with the full Salesforce Marketing Technology Stack - Salesforce Marketing Cloud, Pardot, Salesforce Commerce Cloud Proven track record of sales excellence working as an Individual Contributor and working in a team environment Be able to work independently and as part of a team in a fast-paced, rapidly changing environment in high-growth mode Professional presence and business acumen Experience selling at the "C" level – Chief Marketing Officer, Chief Digital Officer, Chief Development Officer, Chief Advancement Officer is a plus Ability to give high-level/overview product demonstrations and be considered the product expert in the sales cycle. Work collaboratively with the solution engineering team to create compelling demonstration scenarios Our investment in you Competitive compensation package and employee stock purchasing plan Ramp-up schedule including training boot camp and world-class sales and product enablement and training Career advancement in a fast-paced and rapidly growing organization, mobility within the firm, leadership development programs Benefits We want to be the industry leader in taking care of our employees in the best and most inclusive way possible. Here are some of our top benefits: 25 Days of Paid Time Off and 56 hours for Volunteering Time Off per year Wellbeing and education reimbursement Employer pension contributions and insurance Parental and family care leave And much more! Check out our website. One of Salesforce's core values is Equality. Salesforce believes in equal opportunity employment for everyone. Salesforce also promotes and respects work-life balance, because we believe that enhancing individual and professional growth is key to global success Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Business Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Customer Success, Equality, and Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform. The Sr. Product Analyst resides in the Enterprise Architecture organization. Enterprise Architecture manages and builds an organization's architecture to meet its business goals and improve performance. They are responsible for many aspects of an organization, including: Technology systems: Maintaining the technology, applications, and data Business strategy: Ensuring the IT strategy aligns with the business' goals Organizational structure: Analyzing business properties, defining needs, and considering the external environment You will be responsible for gathering, organizing, analyzing, and documenting business requirements in shareable, actionable, standardized formats. Translate the business needs into actionable requirements for architects by getting enough information to make a solution possible—helping drive clarity to make rational decisions. This is not a remote opportunity. Eligible locations are for our Dallas, TX or Indianapolis, IN offices and requires a minimum of 10 times/quarter to collaborate and/or support the business and its partners. Responsibilities: Drive business process design and documentation of feature assessment, requirements gathering, analyzing, and communicating partner needs Responsible for documenting AS-IS and TO-BE business process flows, systems, and partner impacts Become the functional expert for the business process and write the use cases, user stories, and acceptance criteria Coordinates, plans, and leads UAT, test execution & defect/change tracking Guide internal customers through the entire project lifecycle Contribute to multi-functional and cross-technical dependency management Connect-the-dots between business strategies and desired outcomes Become a subject matter expert in how the business users perform their jobs Manage requirements and traceability Technical and Functional Skills 3-5 years professional experience in the following roles: business systems analysis or product management Experienced with Business Requirements Planning, gathering, and documentation in the software development lifecycle Experienced and knowledgeable about general Business Processes (Sales; with a focus on Lead to Quote, Marketing, Service, Support) Has highly developed problem solving, attention to detail, and analytical skills Solid understanding of Scrum and Agile methodologies Effective collaboration skills in order to work with colleagues in multiple locations Effective meeting facilitation, brainstorming and consensus building skills especially in requirements workshop planning Able to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results that contribute to company objectives A related technical degree required Preferred Experience Experienced with Salesforce Sales Cloud and/or equivalent CRM applications Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Senior Technical Architects (Multiple positions available) Salesforce, Inc. has multiple career opportunities in San Francisco, CA for Senior Technical Architects: Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Positions require BA/BS, MA/MS, MBA or PhD. Multiple positions/openings. A related technical degree required. Telecommuting is an option. Some travel to Salesforce offices and various, unanticipated worksites throughout the United States may be required. Salary: $170,955.00 - $265,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# STARCH02. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $265,200. For California-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About UsThe Manager/Senior Manager, Security Awareness Programs & Campaigns is responsible for driving a culture of security within Salesforce. This includes several audiences including employees, contractors, engineers, executives, sales, and other roles. This individual will partner proactively with security functional teams and management to identify key human-based risks and how to help address them via program initiatives. This role will require significant cross-functional collaboration with functional areas of Security, as well as other external teams such as Business Technology (IT). We are looking for an individual who is passionate about conceptualizing and implementing integrated campaigns that enable internal employee audiences to prioritize security. This role will be developing, implementing, and executing programs targeting our employees based on their unique contribution to protecting Salesforce and our customers’ data. It is essential that this person can work cross-functionally, think with our audiences in mind, monitor and optimize for scale, and always innovate to help drive toward growing awareness and engagement and reducing risk. What you will be doing: Designing, building, and leading security awareness programs and campaigns that educate and engage Salesforce employees and contractors regarding information security risks and best practicesAuthor security awareness content and communicationsEstablish and report relevant metrics and Key Performance Indicators to communicate status and demonstrate progress of program performance What you should have: 5-10 years in security awareness or equivalent fieldExperience developing security awareness training, programs and campaignsDisplay practical knowledge of different communication techniques to ensure people understand and continually apply/reinforce the required behaviors necessary to reduce human-driven security riskSolid understanding of marketing principles and program development and demonstrated knowledge of effective engagement processes and toolsAbility to communicate complex messages in a simple, clear, and concise manner within our organization via written communicationExperience leveraging multiple methods of communication methods such as social media, blogging, webinars, hosted/virtual events, and other methodsProject management experience, ability to plan, manage, and maintain a complex, organization-wide programUnderstanding of the relationship between human behavior and security standardsStakeholder and vendor management experienceNice to haves: Understanding and appreciation of how & why human behavior matters in what Salesforce DoesSense of humorEnjoys working as part of a team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,900 to $217,200. For California-based roles, the base salary hiring range for this position is $172,200 to $236,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This CSM role will work with Tableau customers to understand their business objectives and provide technical guidance to deliver business value. They will partner with sales and orchestrate internal resources to drive customer health, increase user adoption, and reduce attrition. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8-10 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Experience with Tableau products, and/or a competing platform (i.e. Microsoft Power BI, Looker, Qlik, MicroStrategy, Domo, etc.) Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This is an office-flexible role. The expectation is to be in-office 2 days a week when local to an office (Seattle/Bellevue, Chicago/Indianapolis, Atlanta). Our Investment In You World-class enablement and on-demand training - check out trailhead.com for a sneak peek Exposure to executive thought leaders with a passion for living our values Clear path to promotion with accelerated leadership development programs Weekly 1:1 coaching with your leadership Fast Ramp mentorship program Week-long product bootcamp Sandler Sales Training Volunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back has helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: Health benefits Financial benefits and perks Time off and leave policies Parental benefits Perks and discounts Visit salesforcebenefits.com for the full breakdown. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $157,900 to $217,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Us: Salesforce is the world's #1 AI CRM platform. Our Cloud Economics and Capacity Management team plays a crucial role in developing thoughtful, data-driven tools that empower internal partners to optimize infrastructure cost and utilization at a global scale, spanning both 1st Party and Public Cloud providers. We use sophisticated data science techniques to transform petabytes of data into actionable predictions, providing business insights to internal partners. Position Overview: We are seeking a versatile and motivated Data Scientist with experience deploying, monitoring, and maintaining predictive models to join our dynamic Cloud Economics and Capacity Management team. In this role, you will collaborate with internal partners to understand their requirements, design innovative time series forecasting solutions, and chip in to the development, release, and maintenance of time series forecasting models. As a technical lead within our team, you will have the unique opportunity to directly impact the efficiency of Salesforce's global infrastructure. Responsibilities: Partner with cross-functional teams to understand business problems, produce insights, and inform infrastructure strategy at SalesforceLead and participate in the requirement, design, and development discussions driving improvements to the data science lifecycle.Develop and deploy production-ready models that contribute to actionable insights for capacity planners, financial analysts, service owners, and technical leaders.Continuously improve algorithmic performance with a focus on complex time series forecasting in the capacity management and FinOps space.Mentor team members and suggest improvements to reduce time-to-insight and mature our data science lifecycle.Qualifications: A related technical degree required10+ years of industry experience and a passion for crafting, analyzing and deploying machine learning-based solutions in production environmentsExperience working as part of a team with mature data science productsConsistent record in building data science products using modern development lifecycle methodologies: CI/CD, QA, and Agile MethodologiesExperience deploying, monitoring and maintaining data science products in cloud environments such as AWS or Microsoft AzureGood understanding of Machine Learning methods and Statistics, including data science project lifecycle and associated challenges at each stage of developmentProficient at writing good quality, well-documented and tested, scalable code - Python preferred. Experience with tools like mlFlow, Airflow, Docker and Cloud Platforms such as AWS/GCP is idealSolid understanding of data transformations and analytics functions using tools/languages like Pandas, Sklearn, SQL and SparkProven experience in machine learning engineering with a focus on time series forecasting.Excellent communication skills with the ability to interact directly with internal stakeholders.Preferred Skills: Experience working with data technologies that allow effective storage and analysis of large amounts of data (e.g. Spark, Presto, Hive, etc.)Experience in time series forecasting methods Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $223,000 to $323,400.For Washington-based roles, the base salary hiring range for this position is $204,400 to $296,400. For California-based roles, the base salary hiring range for this position is $223,000 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As the Availability Reporting Product Manager (PM), you will develop the strategy and lead the product roadmap and vision for our internal Availability Reporting dashboard to provide visibility & insights that fuel critical decisions across the company, including executive leadership that uses them to determine trust investments to improve our Customers’ experience. You will be working very closely with various stakeholders to develop a solid understanding of internal customer use cases and work with your engineering architect counterpart to implement your roadmap. You have to be able to work through ambiguity to be able to get results. You will use your relationships with your key internal stakeholders to align on priorities and provide prioritized use cases for your engineering partners. This role calls for a strong, proactive leader capable of autonomously driving projects. Ideally, you have demonstrated an excellent track record for driving new product capabilities from initial concept to successful delivery and stakeholder adoption. Product managers who thrive in a fast-paced, collaborative environment, and love working with the best technology team in the world should apply. Your Impact: Lead the roadmap for your area, and actively participate in driving the vision for the broader platform. Ensure that it aligns with the overall product and company strategy. Be an expert on the domain, the stakeholder requirements, the trends. Evangelize the vision constantly so all collaborators are aligned, have context, and understand where we are going. Collaborate across teams. We win or lose as a team. Product Managers play an important role in creating alignment between software engineering and other groups, such as Product Marketing, Customer Success, Sales, and Support. Collaboration is crucial to the job, and collective ownership/responsibility for the full platform that we’re working on is an essential team expectation. Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans. Strive for the best customer experience possible. Work with the technology team to deliver an outstanding product driven by customers, prospects, advisory teams, and internal product guides. Drive the end-to-end feature delivery cycle. Measure success. A feature's release does not decide success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success. Communicate clearly and efficiently. Coordinate product release communications for your components. Define expectations for engineering teams and hold them accountable for success and failures. Promote your products internally and ensure a cohesive message. Required Skills: 7-10+ years of product management experience (or relevant experience) Experience in taking one or more products through the full product cycle, from proposal to launch Experience as a product owner leading Agile teams at a technology company over multiple product releases Experience building Enterprise SaaS products A related technical degree required Preferred Skills: Experience with the Salesforce platform, especially Tableau. Data is central to your purpose. You are comfortable with data and analytics. You love providing both quantitative and qualitative metrics to build a roadmap and inspire your team. You have deep emotional intelligence for various stakeholders that impact your product. You know how to work with key groups like tech & products, billing, legal, sales, and data platform, and be comfortable in high-level business discussions with internal and external executives Just like in real estate where it’s all about location.. location.. location you know it’s all about communication.. communication..communication. This role requires excellent written communications, as it involves synthesizing requirements crossing many functional areas. It will also require presentations to numerous partner and customer teams, as we need to represent the requirements we're trying to get them to accept. Problem-solving and critical thinking skills, technical competence, with the ability to clearly articulate complex ideas. Experience using agile methodologies to deliver products and technologies is a huge plus. Shown ability to lead through influence and drive successful projects and programs across a complex organization with many stakeholders, in a fast paced environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $224,100 to $341,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This CSM role will work with Tableau customers to understand their business objectives and provide technical guidance to deliver business value. They will partner with sales and orchestrate internal resources to drive customer health, increase user adoption, and reduce attrition. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Experience with Tableau products, and/or a competing platform (i.e. Microsoft Power BI, Looker, Qlik, MicroStrategy, Domo) Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This is an office-flexible role. The expectation is to be in-office 2 days a week when local to an office (Seattle/Bellevue, Chicago/Indianapolis, Atlanta). Our Investment In You World-class enablement and on-demand training - check out trailhead.com for a sneak peek Exposure to executive thought leaders with a passion for living our values Clear path to promotion with accelerated leadership development programs Weekly 1:1 coaching with your leadership Fast Ramp mentorship program Week-long product bootcamp Sandler Sales Training Volunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back has helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: Health benefits Financial benefits and perks Time off and leave policies Parental benefits Perks and discounts Visit salesforcebenefits.com for the full breakdown. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $128,300 to $176,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job DescriptionWe are looking for a curious and energetic individual with knowledge of technology and proven business-to-business sales and account management experience to join our Sale Enterprise team to focus on the digital transformation of Enterprise Accounts in the Financial services sector in France. Key Responsibilities are: Build, share with an extended team (sales specialists, sales engineers, business development reps, customer success manager, engagement manager, strategic account advisor, partner account manager, marketing) and implement an account plan to deliver maximum revenue potential. Lead entire complex sales-cycles presenting to C-level executives the value of our full suite of applications. Promote the Salesforce vision through product demonstrations, in-market events, and account specific central initiatives. Forecast sales activity and revenue achievement, while crafting satisfied customers. Your Impact: You will work closely with this Customer as a strategic trusted advisor to deeply understand their unique company challenges and goals. You will collaborate them to promote solutions that will help them reach their business goals and blaze new trails within their organisation. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Trailblazers Community. Requirements: Strong background of value/consultative selling Large deal experience Proficient in French and English Strong written, verbal, and presentation skills. Be creative with strong problem solving skills Consistent track record to lead an extended sales team. Experience selling at the "C" level Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Marketing Decision Science is seeking a highly skilled Senior Data Analyst who will play a critical role in extracting, analyzing, and interpreting complex data sets to support data-driven decision-making related to our paid media efforts. This role requires a strong analytical mindset, excellent problem-solving skills, and the ability to communicate findings effectively to stakeholders. This role will live in the Marketing Decision Science department reporting to the Director of Paid Media Analytics. Responsibilities Dashboard Development:Create and oversee the development of advanced dashboards that provide insights into paid media campaign performance.Collaborate with data visualization experts and analysts to ensure dashboards are user-friendly and accessible.Data Analysis & Interpretation:Analyze datasets to identify trends, patterns, and insights related to paid media performance.Develop key performance indicators (KPIs) and metrics to measure the effectiveness of paid media campaigns.Perform exploratory data analysis (EDA) to uncover insights and inform strategic decisions.Provide insights that help business teams uncover hidden trends and opportunities within paid media.Establish and carry out a plan to regularly communicate insights to stakeholders.Data Set PreparationCollaborate with data engineers and business stakeholders to produce source-of-truth datasets.Quality Assurance & Best Practices:Establish and enforce data governance and best practices for data management.Conduct regular reviews of data processes to identify areas for improvement.Ad Hoc Analysis & Support:Perform ad hoc analysis to support urgent business questions and needs.Provide data and insights to support cross-functional initiatives and projects.Assist in troubleshooting data-related issues and provide technical support as needed.Stakeholder Collaboration:Collaborate closely with Media Lab and related marketing and media teams to understand campaign objectives.Communicate complicated technical concepts to data engineering teams, third-party consultants and contractors, and be able to simplify them for non-technical audiences as needed. Qualifications Bachelor’s or Master’s degree in a technical field.5+ years experience in data analytics with a focus on paid media.Strong understanding of SQL and data modeling.Experience with Snowflake or other data warehousing platforms such as Google BigQuery.Demonstrated experience in analyzing complex, ambiguous problems and presenting the results to both technical and non-technical audiences Preferred Qualifications Understanding of B2B (business-to-business) sales process and datasets.Experience in a tech lead role.Proficiency in programming languages such as Python or R. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $140,000 to $192,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Product Marketing organization is looking for a hardworking, forward-thinking, and business-savvy leader to run marketing operations and strategy for a large organization that touches all facets of Salesforce marketing. If you love working with passionate marketers, making data-informed decisions, working with budgets, ruthlessly prioritizing, building processes that work for users, and breaking down silos, this role is for you. This role is key aligning and driving collaboration across product marketing and will work hand-in-hand with the EVP, Product Marketing leader and leadership team. The ideal candidate is a strategic thinker, self-driven, and is comfortable diving into business details to drive initiatives forward with little guidance. Here's some of what you'll be responsible for: * Product Marketing Strategy * Partner with the EVP, Product Marketing to strategically look at how to optimize and better run the business, identify and solve critical business issues, and tackle new challenges for the business as they arise * Guide and manage our V2MOM annual planning structure and progress towards goals * Quarterly and annual planning: guiding the project, budget, and staffing planning * Drive strategic initiatives, identify critical business issues, and lead cross-functional teams to resolve them * Attend functional team meetings across the organization for alignment * Operational Excellence * Budget management: oversight, prioritization, and guidance around allocation of the program's budget for all teams within this organization * Change management: planning programs to shift processes and behavior, rallying other leaders on this team to support and inspire innovative ways to work * Define cadences and forums for business reviews of KPIs and major initiatives across the business * Create presentations on the state of the business and reporting of metrics for executive reviews * Partner with financial planning partners to managing the budget, allocation and ensure compliance. * Communication, Collaboration, and Culture * Leadership alignment: facilitating the conversations required to gain agreement among leaders within this team and with leaders outside this team * Develop cadences for business communications to ensure everyone is aligned and connected to priorities * Review employee survey scores and partner with Employee Success to develop programs to address feedback * Partner with Diversity, Equality & Inclusivity workgroups to amplify and drive engagement * Organize and share resources to help new employees understand company best practices and culture. Required Skills & Experience * 8+ years of marketing operations experience * Hands-on ability to create succinct, data-informed executive presentations. * Experience managing multi-million dollar budgets and running a marketing planning process * Ability to influence deliver results in global, matrixed environments comprised of internal and external stakeholders * Excellent verbal and written communication skills in multiple channels: Slack, email, 1:1, large group settings, and others. * 3+ years of leadership experience with proven ability to build creative, collaborative teams; develop people; and link performance to overall business objectives * Dynamic, confident personality with the ability to strategically craft and drive project execution with limited guidance amidst multiple shifting priorities and goals. * Creative thinker that can generate innovative marketing ideas, work collaboratively, and lead a cross-functional team of stakeholders to drive execution. * Ability to embrace change as the role evolves Posting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $192,800 to $294,100. For California-based roles, the base salary hiring range for this position is $210,400 to $320,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.