Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. They orchestrate all deliverables their customer is entitled to, including coordinating the day-to-day customer Signature experience from onboarding through Signature contract renewal and expansion. They develop deep relationships with their customers’ team members and pair that with relevant industry knowledge to improve implementation health. This role will also partner across Salesforce to provide a unified Signature experience for their customers. Responsibilities: Effectively orchestrates Signature experience across more sophisticated, multi-org, single-cloud customers with single-cloud product expertise and industry-relevant experience Aligns with and leads Business and Technical stakeholders, Account Success team, and other internal partners around customer goals ensuring value is delivered through Signature Single point of customer accountability covering only Signature-entitled customers building and maintaining strong, trusted relationships with customers Drives Customer Success Score metrics for customers and handles Escalations and Red Accounts Preferred Qualifications and Skills: Experienced professional with 7+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture Knowledge of Salesforce product and platform features, capabilities, and standard methodologies as well as a good understanding of enterprise architecture principles Strong consultative skills, deep curiosity, and confirmed results working as a Trusted Advisor to drive business value for customers Outstanding communication skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influencing at all levels of the organization Ability to facilitate difficult discussions and be adept at handling objections Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Ability to calculate & articulate business value and ROI on the products implemented and demonstrate the same to customers Required Skills: Certified Salesforce Administrator, Sales Cloud, Service Cloud is a must. Knowledge of other CRM products would be an added advantage. Salesforce implementation experience is must for this role. Knowledge of SDLC lifecycle, Agile methodologies is a must. Certification would be value add Project or Program management skill or certification would be a value add. Proven knowledge of one Industry or domain expertise (Manufacturing/Finance/Consumer Goods/Retail/Automotive/Professional Serv etc..) higher preference to Finance Industry candidature. However other industries will also be considered. Learn more about CSG and here is the Video. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. This CSM role will work with Tableau customers to understand their business objectives and provide technical guidance to deliver business value. They will partner with sales and orchestrate internal resources to drive customer health, increase user adoption, and reduce attrition. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8-10 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Experience with Tableau products, and/or a competing platform (i.e. Microsoft Power BI, Looker, Qlik, MicroStrategy, Domo, etc.) Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This is an office-flexible role. The expectation is to be in-office 2 days a week when local to an office (Seattle/Bellevue, Chicago/Indianapolis, Atlanta). Our Investment In You World-class enablement and on-demand training - check out trailhead.com for a sneak peek Exposure to executive thought leaders with a passion for living our values Clear path to promotion with accelerated leadership development programs Weekly 1:1 coaching with your leadership Fast Ramp mentorship program Week-long product bootcamp Sandler Sales Training Volunteer Opportunities Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back has helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019. We have a public-facing website that explains our various benefits for: Health benefits Financial benefits and perks Time off and leave policies Parental benefits Perks and discounts Visit salesforcebenefits.com for the full breakdown. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $157,900 to $217,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. An opportunity exists in our Belgium and Luxembourg Sales organisation for an experienced sales leader looking to further their career in a hyper-growth, fast-paced and dynamic environment! We are seeking an exceptional and ambitious Sales Leader who will play a key role in driving strategic sales initiatives across customers from all segments for the BeLux region; with a specialisation in Service Cloud, Field Service, Commerce Cloud and Revenue Intelligence Cloud solutions. Role Description: As a Sales Leader, you will manage a team of highly visible and motivated Co-Prime Sales Executives, who collaborate with the wider sales organisation to generate revenue and achieving individual, team and organisational quotas. Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce. Ideal candidates should possess solid business-to-business (B2B) sales and prior Enterprise Sales management experience. Your Impact: Development of a growing and diverse team who are seen as trusted advisors to our customer(s) and with internal team members Develop the Go-To-Market (GTM) strategy for the team to increase our relevance and fuel the expansion of Service Cloud, Field Service, Commerce Cloud & Revenue cloud solutions across the region for all commercial and enterprise accounts Supporting Account Executives by participating and leading in client meetings and engaging other corporate resources as required Management of a high performance team, including recruiting, hiring and training Build strong team unity, internal connections, and collaboration across the Salesforce eco-system Leading weekly forecast meetings Driving pipeline generation initiatives to improve revenue generating opportunities for the customer account(s) Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identification Engaging at the C-level in customer organisations Accurate reporting on sales activity and forecasting to Area Sales Management Consistently supervising and enhancing the sales activities of the team Be the glue between the local organisation, the different business units and HQ To be an enabler of an inclusive and winning team spirit Required skills: Consistent track record in building / managing high performance teamsAble to operate and navigate successfully in a matrix / multi-product sales environmentExperience selling transformational technology solutions to major Commercial and Enterprise customersPrevious experience in solution sales (especially Software / SaaS / Cloud)Strong demonstrated and proven sales experience, working with complex customersA passion for building a growing and diverse teamExcellent interpersonal skills,, able to inspire and build trusted relationships (internally and externally)Passion for supporting team development, as well as for their own self-improvementExcellent negotiation skillsA self-starter that can excel in a fast-paced environmentExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce. Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products. The Success Guide will engage with customers across all account segments, delivering 1:1 success guidance to Premier and Signature Success customers. With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale. They partner with key collaborators such as Success Managers, Account Executives, and Support to make our customers successful. The ideal Success Guide is organized, agile, and passionate about Customer Success. They have excellent presentation and communication skills in both a 1 on 1 and group setting. They have strong technical skills and are able to use their product knowledge to deliver value to both customers and internal teams. Responsibilities Provide prescriptive recommendations, best practices, and technical advice for improving adoption Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements Become an expert in Nonprofit Cloud and related products Help customers consistently achieve their business outcomes Generate positive feedback from customers, internal teams and leadership Show continued professional growth and development Required Qualifications & Skills 1+ yrs experience with the Success Guide role Knowledge of one or more Industry Clouds Trailhead Ranger and Salesforce Administrator Certified. Any of Salesforce Advanced Administrator, Platform App Builder, Sales Cloud, or Service Cloud certifications are a strong plus Proven ability to quickly learn new technologies Consultative and customer-focused approach and engagement style Ability to navigate, escalate, and lead efforts on complex customer requests Demonstrated ability to communicate, present, and influence credibly and effectively with a variety of audiences (from developers to C-Suite) Ability to prioritize, multi-task, collaborate with team members and perform effectively under pressure Preferred Qualifications & Skills Trailhead Double Star Ranger or above Additional Salesforce certifications Expertise in Industry Cloud products In addition to having the Salesforce Administrator Certification, Success Guides will be expected to obtain Salesforce Advanced Administrator, Platform App Builder and associated Cloud Consultant Certification within the first 90 days of hire. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, encouraging the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled authorities, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for handling expectations and communications through the resolution of such incidents. This position will focus on our Signature customers, driving customer advocacy and reducing attrition by collaborating with Sales partners, growing our Signature coverage, consuming Outstanding entitlements, and by making strategic customer investments that foster trusted growth and success. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for orchestration of all Signature work, experience, and renewal, and expansion. Cultivate and maintain partner relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature mentorship based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need. Minimum Requirements Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Outstanding communication and presentation skills with confirmed ability to communicate and influence effect efficiently levels of the organization, including executive and C-level. Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features. Ability to explain sophisticated technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of multi-functional teams to facilitate resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a contending platform (i.e. Shopify, Adobe, Marketo, etc.) Salesforce product certifications are a plus (AI Associate, Administrator, Sophisticated Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, B2C Commerce Developer, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Additional EU language would be beneficial *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Slack is where work happens for millions of people every day; it is the AI-powered platform for work. Our mission is to make people’s working lives simpler, more pleasant, and more productive. The Vice President of Product Marketing and Thought Leadership is a strategic leader responsible for driving the marketing strategy and execution across Slack product marketing, ecosystem growth, analysts' relationships, and social, and customer marketing. You are the single most accountable leader for establishing Slack’s position in the market, accelerating our growth through world-class thought leadership, product launches, and breakthrough marketing that will accelerate Slack's momentum and brand love. The VP will be a critical member of our Slack leadership team, including tight partnerships with the Slack CEO, Chief Product Officer, CRO, and CCO. This individual will work closely across the organization to create differentiated product positioning, messaging, sales enablement, and go-to-market strategy for Slack. Reporting to the Slack CMO, you will lead an immediate team of product marketing leaders who cover the breadth of our expanding product portfolio. The ideal leader will develop a compelling and differentiating strategy, align and inspire an integrated team of marketing professionals, become a trusted advisor to organizational partners, and create a performance culture that helps everyone do the best work of their careers. Responsibilities: Develop and evolve a compelling narrative and value proposition for Slack. Lead the team that builds all collateral (website, digital, videos, demos, enablement, etc.) for Slack to reflect the positioning and showcase the vision of our overall solution. Partner with Product Management teams for the key Platform products and solutions to ensure the narrative is tied together. Develop and refine customer segmentation; understand and document detailed customer personas and needs. Build and maintain a robust demand generation engine to ensure a healthy, constantly progressing pipeline that aligns with the sales objectives. Oversee the creation and execution of high-impact, multi-channel marketing campaigns to drive marketing and sales qualified leads, and ultimately, customer acquisition and expansion. Launch new Slack solutions and capabilities in tight coordination with Product and Sales leadership. Drive field readiness and enablement for new Slack solutions and capabilities. AR/PR: Work closely with the industry experts and Analyst and Press Relations teams to ensure effective thought leadership and ongoing relevance in the market. Stakeholder Management: Communicate effectively and frequently to ensure all stakeholders across product, sales, product marketing, marketing, and customer success are aligned in a highly matrixed organization. Define and track key performance indicators (KPIs) and regularly report on the performance of product marketing initiatives. Team Development: Develop and grow a team of diverse product marketing talent. Position Requirements: 15+ years of product marketing experience in B2B SaaS, with a minimum of 10+ years in a leadership role. Proven track record of launching and growing products in the enterprise space, preferably team collaboration platforms or similar technology. Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences. Proven ability to work cross-functionally and build strong relationships with stakeholders at all levels of an organization. Demonstrated experience in synthesizing and translating market needs into product requirements; ability to manifest the product vision/direction via compelling positioning and messaging. Ability to influence and deliver results in global, matrixed environments comprised of internal and external stakeholders. Ability to travel domestically and internationally ~25% of the time. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $219,400 to $351,000. For California-based roles, the base salary hiring range for this position is $239,300 to $382,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Team overview SPIFF was acquired February 2024 and is the leading sales compensation platform that automates commission calculations and motivates teams to drive top-line growth. With a combination of an intuitive UI, real-time visibility, and seamless integrations, Spiff enables and aligns sales operations and finance teams to self-manage complex incentive compensation plans and provides transparency for sales teams. Role overview A Senior Solution Consultant is a key member of the Salesforce Spiff Professional Services team and is responsible for the translation of a customer’s business and technical requirements into a comprehensive solution. Senior Solution Consultants are experienced customer consultants with good social skills and broad business, technical, and industry knowledge. They help define and take full ownership of the proposed solution to meet the technical requirements of the client. The Solution Consultant works with Spiff Project Managers, Spiff Solutions Architects, and other Spiff Solutions Consultants (among others) to ensure a timely and fully functioning Spiff integration and project deployment, and may also work as part of a broader team on multi-cloud engagements. They are also strong presenters and facilitators that are able to co-create the vision and lead the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies. They are proficient at analyzing issues and obstacles to identify root causes, and can determine appropriate corrective action. They communicate with technical and business team members from all levels, including C-suite stakeholders. On a day to day basis, they interact with customer product owners, business process owners, and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a solid understanding of typical business challenges or common objectives faced by customers within the industry. The ideal candidate will have consultancy background with deep commissions or compensation experience including complex calculations, formulas, and functions. Your ImpactAs a Senior Solution Consultant, you will be working with Salesforce customers to ensure that their commission structure is accurate and reliable within the platform. Responsibilities include: Serve as a trusted advisor to the customer Lead consultative engagements with customers on the technical and business challenges related to their compensation structure, plan requirements, and desired output Work collaboratively with other project team members using very strong communications skills, especially in teaching sophisticated concepts, and creative, prescriptive thinking across various levels of a customer organization Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution Work closely with Delivery Managers, Solution Architects, other Solutions Consultants, and directly with clients to design compensation solutions to meet client needs Build scalable and standard methodology solutions to meet and exceed customer needs Align with project and engagement managers to support planning and implementation in close collaboration with the customer Minimum RequirementsFour plus years of hands-on experience with managing commissions, compensation, or ability to navigate complex Excel models using intermediate to advanced formulaic logic Proven experience of solution design & technical delivery of Software As A Service platforms or equivalent Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs Understanding of customer business processes and how to connect business requirements with functional capabilities Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of team members Experience detailing customer processes and software solutions using business requirement documents, diagrams, workflows, and mockups Preferred RequirementsPrior experience in ICM and SPM platforms, specifically with experience in configuration and customization Validated results in delivering high value business outcomes using both agile and waterfall approaches Active Salesforce certifications or ability to achieve relevant certifications upon hire One or more industry prevalent programming languages (Java or equivalent) Check out our benefits site ( https://salesforcebenefits.com/international.html ) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description: Salesforce.com provides a compelling opportunity for OEM/ISV Sales Professionals with a proven track record exceeding quota in technology sales. Our goal is to build an organization of intelligent, ambitious, OEM/ISV Partner Account Managers committed to our vision of changing the OEM sales and software landscape. With 95% customer satisfaction, a best-in-class CRM and OEM/ISV Platform, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere. Role Description: We are looking for a high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our ISV Partner Recruitment team. This role will require a passion for the Salesforce platform and products and interest in proliferating the AppExchange ecosystem. You will be recruiting new ISV Partners through both inbound and outbound efforts. Ideal candidates should be eager to advance in our organization by demonstrating their ability to be a tenacious self-starter everyday. Salesforce offers a fast-paced, innovative environment where you will be provided the tools, resources and leadership to recruit new ISVs and take your career to the next level. Your Impact: Evangelize the Salesforce platform, the ISV Partner Program and the AppExchange ecosystemDevelop, qualify, and manage a large pipeline of new ISVs who are looking to build apps fast with the Salesforce platform and list on the world’s largest business app marketplace – AppExchangeIdentify and proactively engage partners with that will contribute meaningful revenue through the ISV channel.Work with Business Development Managers, technical experts, and support teams to guide partners through the ISV Onboarding Process and successful launch on the AppExchange.Achieve monthly & quarterly metrics as outlined by the business Basic Requirements: 3+ years of experience in SaaS/PaaS Proven track record for achieving quota in technology salesDisciplined and demonstrates excellent time management skillsStrong technical and solution creation aptitude Desire to work in channels, emerging technologies and startupsAbility to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environmentPreferred Requirements: Passion and commitment for partner successPartnership experiencePrevious Sales Methodology training Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $62,860 to $77,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Technology, Marketing & Products Engineering team at Salesforce is tasked with innovating and maintaining a substantial distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with sophisticated challenges for our hundreds of agile engineering teams every day! We are defining the next generation of trusted enterprise computing in the cloud. We're a fast-paced, agile and innovative team. We work across all areas of our technology stack. We enable critical services for the business, qualify sophisticated compute changes, trail-blaze new engineering solutions for the cloud! You will be a Service Owner and Technical Leader for DevOps focusing on automation and operations of the Content Delivery Services for Salesforce. You will have the opportunity to work as part of a multi-functional team to continually provide improvement to the services. You will continuously raise the standard of engineering excellence by implementing standard processes for coding, testing and deployment. Your Impact: Lead by example in delivering high-quality product/service and a premium customer experience.Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation, and continuous improvement of Platform Service Composability and availability.Own and improve standard processes/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in productionParticipate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available Required Skills: B.S. in Computer Science, Computer Engineering or related technical degree.6+ years work experience in a DevOps or similar role. 1+ year of experience as a Technical Leader.Proficiency in one or more scripting languages such as Python or RubyExperience with Containers and orchestration services like Kubernetes, Docker etc.Solid understanding and work experience with fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, and HTTPExperience in configuration management technologies such as Chef, Puppet or AnsibleIn depth experience in delivering and operating services in AWS or another cloud PaaS providerSolid understanding of how to configuration, deployment, management and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting and disaster recoveryProficiency with source control, continuous integration, and testing pipelines Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $176,800 to $296,400. For California-based roles, the base salary hiring range for this position is $176,800 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking an Outbound Product Manager for Email Success to lead the optimization of our global email marketing programs. The primary objectives of this role are to enhance engagement, reduce unsubscribes, and increase pipeline generation through cross-team program management, and rigorous testing and experimentation. Those with a professional email marketing background are well-suited for this type of role. Responsibilities: Advocate across internal teams leveraging the Email Platform to increase adoption of the master toolsets (both existing and future release of email platforms). Collaborate with cross-functional teams, including field and product marketers, to ensure alignment of email marketing channel initiatives with overall business goals. Develop and implement strategies to optimize email marketing campaigns for increased engagement and conversion rates. Analyze email performance metrics and user behavior using advanced analytics tools and techniques to identify areas for improvement and implement solutions. Design and execute A/B testing and multivariate experiments to refine email content, design, targeting, and automation strategies. Work closely with the Global Field Marketing and Email Platform teams to segment audiences, personalize content, and enhance the customer journey through email using advanced segmentation and personalization techniques. Track and report on key performance indicators related to email engagement, unsubscribes, and pipeline generation using data visualization tools and dashboards. Stay current on industry trends, best practices, and emerging technologies in email marketing to drive continuous improvement and innovation. Manage and prioritize multiple email marketing optimization projects simultaneously, ensuring timely delivery and high-quality results. Qualifications: Bachelor's degree in Marketing, Business Analytics, or a related technical field. 3+ years of experience in email marketing, program management, or a related technical role. Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Hands-on experience with email marketing platforms, CRM systems, and analytics tools (e.g., Google Analytics, Mixpanel). Excellent project management skills with the ability to manage multiple projects simultaneously and deliver results within deadlines. Proven track record of designing and executing successful A/B testing and optimization experiments. Strong communication and collaboration skills to work effectively with diverse teams and stakeholders. Certification in email marketing, project management, or data analysis is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $151,800 to $208,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking an Outbound Product Manager for Email Success to lead the optimization of our global email marketing programs. The primary objectives of this role are to enhance engagement, reduce unsubscribes, and increase pipeline generation through cross-team program management, and rigorous testing and experimentation. Those with a professional email marketing background are well-suited for this type of role. Responsibilities: Advocate across internal teams leveraging the Email Platform to increase adoption of the master toolsets (both existing and future release of email platforms). Collaborate with cross-functional teams, including field and product marketers, to ensure alignment of email marketing channel initiatives with overall business goals. Develop and implement strategies to optimize email marketing campaigns for increased engagement and conversion rates. Analyze email performance metrics and user behavior using advanced analytics tools and techniques to identify areas for improvement and implement solutions. Design and execute A/B testing and multivariate experiments to refine email content, design, targeting, and automation strategies. Work closely with the Global Field Marketing and Email Platform teams to segment audiences, personalize content, and enhance the customer journey through email using advanced segmentation and personalization techniques. Track and report on key performance indicators related to email engagement, unsubscribes, and pipeline generation using data visualization tools and dashboards. Stay current on industry trends, best practices, and emerging technologies in email marketing to drive continuous improvement and innovation. Manage and prioritize multiple email marketing optimization projects simultaneously, ensuring timely delivery and high-quality results. Qualifications: Bachelor's degree in Marketing, Business Analytics, or a related technical field. 5+ years of experience in email marketing, program management, or a related technical role. Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Hands-on experience with email marketing platforms, CRM systems, and analytics tools (e.g., Google Analytics, Mixpanel). Excellent project management skills with the ability to manage multiple projects simultaneously and deliver results within deadlines. Proven track record of designing and executing successful A/B testing and optimization experiments. Strong communication and collaboration skills to work effectively with diverse teams and stakeholders. Certification in email marketing, project management, or data analysis is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $176,800 to $243,100. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Tableau (a Salesforce company) is rapidly growing, and we’re looking for an expert Account Executive Sales professional to join our #datafam team in Brazil. You will be responsible for selling Tableau’s Software solutions into a portfolio. This is a very lucrative chance to create a big impact in this arena, and to support you, we have a dedicated team to enable your success. The allure of our solution is that it can be used by anyone - and can help everyone - which enables you to target a wide remit of potential prospects and influencers across any organization. Some of the things you will be doing include… You’ll be defining and completing your account and territory plans – proactively identifying and connecting with new and existing contacts within your accounts. Leading and qualifying multiple opportunities through the sales process to a successful close, in order to meet/exceed your quarterly and annual sales quota. We’re all about quality data – so maintaining accurate customer and sales forecasting in Salesforce.com is key. Using internal resources throughout the sales cycle e.g. product support and sales engineering. Providing initial product demos to prospects – and working with the sales engineering when required, to deliver more complex, in-depth presentations. Establishing, cultivating and growing your network within each account to further improve our relationship with these customers. Provide regular reporting of pipeline and forecast through Salesforce. Staying ahead of competition, driven issues and products – being the Tableau enthusiast. Participating in team-building and company-growth activities including strategy setting, sales training, customer care and marketing efforts. Traveling to customer sites across your territory to support your sales efforts. Who you are… Sales Mentality. Desire and hunger to hunt new opportunities in a competitive environment. Approaching new customer contacts and opportunities with creativity. Guide. You have extensive experience of field-based enterprise software sales experience, selling solutions into large enterprise accounts. It is critical that you have a tried ability to sell into C-Level and are able to work with partners across various lines of business. Sophisticated sales / solution sales experience and a consistent record of large figure deal experience. Degree or Equivalent Experience: Degree or equivalent relevant experience required. Experience will be evaluated based on the strengths for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Performer. Consistent over achievement of sales goals. Entrepreneurial. You understand how to build and grow a successful business with a high-reaching approach. Storyteller. You love the idea of sharing the Tableau story and creating excitement around what you do. Innovator. You think out-of-the-box and wow people with your exciting angles and quality work. You love the creative process – whether that’s selling a new customer or recruiting an excellent salesperson. Passion and Commitment. You have an unshakeable belief that Tableau’s products will improve the world – one person at a time. Once you get it, you go all the way. Go-Getter. Willing to focus and commit with a strong work ethic; self-directed and resourceful. Excellent Communication. You know what to say and more importantly, how to say it. English skills are strong desirable Customer Focused. You deliver customer support like you expect to receive it; with excellence. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Note: By applying to the Growth Business Account Executive - Slack posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization may review your resume for open Account Executives roles. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Sales Organization Description: Our Sales Organization is made up of business segments. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical. You may be aligned to the following verticals and/or clouds: Financial Services, Healthcare & Life Sciences, Retail & Consumer Goods.In addition, we have Core Teams that sell the entire Salesforce Platform and our Prime teams specialize in a specific cloud solution, including but not limited to Marketing Cloud, Service Cloud, Tableau, Slack, etc. SMB Business Unit: Small Business - “SB” (1 - 50 employees) Growth Business - “GRB” (51 - 250 employees) Day to Day Selling the entire Customer 360 Platform, or a specific cloud, across a set of Salesforce customers and/or new logos.They do this by... Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level Creating demand by uncovering business problems and matching them to our solution Uncovering business initiatives and pain points to map back our solutions across multiple lines of business Building credibility and trust while influencing buying decisions Selling on value and return on investment vs. technical functionality Generating pipeline that leads to closed revenue and quota attainment Preferred Qualifications Average of 2-5 years of full cycle sales experience, with at least 1 in the field with a proven track record of success Experience managing and growing existing and/or net new logo accounts Experience selling to the C-suite Ability to craft a point of view and build credibility as a ‘Trusted Adviser’ with your customers Experience building a business case and delivering return on investment Ability to build and deliver presentations to your customers Ability to strategize with a large extended internal team Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer experience, work experience, etc.) Our investment in you World class enablement and on-demand training - check out Trailhead.com for a sneak peek! Sandler Sales Training Week-long product bootcamp Fast Ramp mentorship program Weekly 1:1 coaching with your leadership Clear path to promotion with accelerated leadership development programs Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including: Health, life insurance, retirement saving plan Monthly wellness allowance Flexible time off & leave policies Parental benefits Perks and discounts Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, Inc. seeks Prime Named Account Executive in Seattle, WA: Job Duties: Develop and manage relationships with key Enterprise Healthcare clients. Lead intricate sales cycle and present the value of Tableau and CRM Analytics to top-level executives in the C-Suite. Maintain consistent CRM activities and adherence to established procedures. Accurately predict sales outcomes and revenue in Salesforce, while ensuring customer satisfaction and references. Manage complex accounts with resilience, including addressing demanding customer needs, and expand Tableau's presence in both new and existing accounts. Stay up-to-date on the IT industry, competitors, competitive challenges, and product developments. Engage new prospects actively, generating a high volume of sales by conducting demonstrations of AI/ML powered analytics platforms. Drive Tableau's presence within client businesses and IT leadership teams in these Healthcare organizations. ˆ Above address additionally encompasses the following Salesforce locations in the Seattle area: 744 N. 34th St. Seattle, WA 98103, 701 N. 34th St., Seattle, WA 98103, and 929 108th Ave, Bellevue, WA 98004. The permanent position may be offered at any of these locations in the Seattle area. Telecommuting is an option. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Business Administration, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field. Special Skill Requirements: (1) BTB Selling and Negotiations; (2) IT Strategy and Consulting; (3) Project Planning and Delivery; (4) Business Analysis; (5) Key Account Management; (6) Business Development; (7) Enterprise Solution Sales; (8) Artificial Intelligence; (9) Data Analysis on Visualization tools like Tableau or CRM Analytics; and (10) Financial Modeling. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Salary: $143,458.00 - $168,150.00 per annum. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 21-2920. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $143,458 to $168,150. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Principal Observability Engineer Business Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. BT’s scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work. We oversee technology strategy, Salesforce on Salesforce, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, and sustainably. The Salesforce Business Technology (BT) Technology Services team seeks a Principal Observation Engineer. This role contributes to the overall success of the Business Technology (BT) organization by providing vision, oversight, and improvement of the Observation platform and focusing on enabling automation and efficiency. This role partners daily with BT partners, Infrastructure, Enterprise Applications, and Product Management teams, working on assignments and delivering services across infrastructure and application domains. Areas of ownership include deployment oversight, service improvement, and data analysis of the BT Observability domain. Thought leadership and innovation are expected across Security, Integrations (M&A), End-user Experience, AI, and Scalability. An in-depth understanding of technology trends and innovation opportunities, including AI-powered observability, OpenTelemetry, standardized data formats, and more. The Principal Observability Engineer will be accountable as the delivery lead and is expected to lead the design and delivery of the technology architecture in the most complex and high-priority projects or work within BT Observability. ResponsibilitiesServe as an Evangelist for the BT Observability domain across the enterprise and influence engineers, business partners, and stakeholders to apply observability best practices. Design, develop, and maintain automation solutions to support observability and BT operations, focusing on improving system monitoring, alerting, and reporting capabilities. Evaluate, design, and deliver AIOps solutions tailored to our organization’s needs. Partner with architects, business partners, colleagues, and technology areas to design and document a technical structure based on standards and processes to meet the strategic and integration needs of the business. Provide technology and/or process solutions to high-impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards. Own, develop, and be accountable for BT Observability policies, processes, and architectural decisions. Responsible for ensuring operational methods, procedures, facilities, and tools are established, reviewed, and maintained. Evaluate vendor software releases to determine functional requirements and provide detailed information on how changes will affect end-users. Monitor and research emerging observability trends and technologies with the potential to improve efficiency, security, and business capabilities. Develop and execute proof-of-concept projects to evaluate new solutions for potential adoption. Develops documentation (e.g., including data flow diagrams, logical diagrams, and physical diagrams) and training in compliance with standards. Apply enterprise design principles and best practices for implementing and supporting BT Observability services. Operate with a limited level of direct supervision and exercise independence of judgment and autonomy. Serve as advisor and coach to less senior team members, allocating work as necessary. Required Skills/Experience8+ years of dynamic experience in infrastructure/software engineering, with at least 5 years in an observability role leading large-scale, distributed systems/applications. Excellent communication (visual, verbal, and written) and interpersonal skills, ability to collaborate with internal customers and establish solid, collaborative partnerships with engineers, non-technical team members, and executives. Outstanding leadership capabilities, with the ability to build a positive, collaborative, and technically-focused team environment. Strong project management and organizational skills, prioritizing multiple priorities and achieving results. Advanced knowledge, experience, and understanding of observability concepts, principles, practices, and their components, including SDKs and APIs. Proficiency coding in a language (e.g., Python, Terraform, PowerShell, JavaScript, Typescript, NodeJS, etc.). Experience with cloud automation/orchestration technologies (Puppet, Ansible, Bigfix, AWS SSM, etc.) Experience with compute technologies/platforms (VMware, AWS, Docker, Kubernetes, Podman, AWS ECS, AWS EKS, etc.) Maintain revision control, automated testing workflow, and continuous delivery experience (i.e., Git, Jenkins) Demonstrated understanding and respect of IT service management practices (e.g., change, release, incident, problem management). Develop and maintain standards for specific domains of responsibility. The ability to influence and complete projects spanningmulti-functionall domains high in complexity and risk. Proactively review and research trends in technology and recommend new paths forward from a strategic and execution perspective. Highly analytical with a proven track record of solving sophisticated problems, bringing creative and technical approaches to bear. Experience creating long-range plans, technical visions, and roadmaps Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Architect in San Francisco, CA: Job Duties: Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Manage customer expectations and negotiate solutions to complex problems with both the customer and third-party partners. Identify and lead internal critical initiatives to grow the consulting practice and serve as an active contributor to the community’s overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Telecommuting is an option. Some travel to Salesforce offices and Customer locations may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), Computer Information Systems, or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), Computer Information Systems, or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Analyzing enterprise architecture; (2) Analyzing software requirements; (3) Performing root cause analysis; (4) Performing design, coding, unit, and component testing; (5) Web services APIs; (6) Apex; (7) VisualForce; (8) Performing design, implementation, deployment, and documentation for technical projects; (9) Java; and (10) JavaScript. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices and Customer locations may be required. Salary: $163,571.00 - $227,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 23-135850. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $163,571 to $227,700.For Colorado-based roles, the base salary hiring range for this position is $163,571 to $227,700.For Washington-based roles, the base salary hiring range for this position is $163,571 to $227,700.For Washington D.C based roles, the base salary hiring range for this position is $163,571 to $227,700. For California-based roles, the base salary hiring range for this position is $163,571 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $163,571 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place! At Salesforce, we run our business on our products. The Systems Specialist administers and handles the applications that support our critical business processes. They will be the primary technical and process authority in their service area and will work in collaboration with developers, business partners, and other technology teams in support of Salesforce end to end business processes. Daily activities will include, but are not limited to, enterprise application support, resolving technical and functional system issues, performing trend analysis, identifying improvements to reduce support requests, and collaborating with development teams to promote new and enhanced functionality. A successful candidate must be agile and able to support multiple priorities. As a Systems Senior Lead, Automation Platforms, you will be responsible for leading the development, implementation, and support of marketing automation platforms in an enterprise IT environment. You will ensure the quality delivery of enterprise solutions and be the go-to person for major incidents, production events, and platform escalations. Responsibilities: Administer, manage, configure and support enterprise applications aligned to a Business unit or platformReview and diagnose issues; take corrective action which may include coordinating with appropriate peer teams and bringing up where necessaryCommunicate and raise awareness of product bugs and improvement requests that need focused attention by the development teamPartner with development scrums to implement new functionality via Agile based processes including service planning, configuration, operational readiness assessments, runlist reviews, and code deploymentsUnderstand system configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releasesImplement monitoring services to proactively identify issuesMaintain updated system documentation and Salesforce policies/proceduresTransfers knowledge throughout organization, participates in projects to develop standard processes, and mentors junior staff and new hiresLeads tasks and projects in a fast-paced support environment, driving all issues to resolution with a focus on customer happiness and efficient task execution Required Skills: A related technical degree requiredExperience with working with software product development team on feature improvementsExtensive knowledge of standard processes of software deployment implementations, including design patterns, release management, deployment strategies, and testingUnderstanding of ITIL Service Support concepts including Incident and Problem Management Preferred Skills:Experience with database concepts and data modeling capabilitiesSalesforce Administrator (201) and Advanced Administrator (211) CertificationSales Cloud or Service Cloud CertificationGood understanding of Salesforce SOQL, SOSL and security modelExperience with sandbox and production deploymentsExperience with HTML/XHTML, jQuery, Javascript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL, PLSQLFinance - Good understanding of boundary systems such as Sabrix, Coupa, Concur, Revpro or BlacklineProven ability to handle overall business initiatives or several components of a large, sophisticated project with direct experience in Agile and Scrum;Project management skills with ability to balance multiple projects/tasks across various user groups Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES* Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Team Overview Managers of Technical Program Managers (TPMs) play a critical role at Salesforce in leading large-scale, cross-functional TPM Teams for initiatives within our Technology & Products organizations. TPM Manager’s lead teams, act as player coaches in also leading programs, oversee programs through from beginning to end, partnering with their engineering leads to set the framing for successful programs, and ensuring a better workflow and more effective communication. They work closely with executives and key company stakeholders to drive critical programs and activities across the company. Role Overview The Senior Director of Technical Program Management will lead a team of TPMs in support of engineering teams within our Big Data and Observability portfolio, drive multi-year large-scale programs to deliver the best internal monitoring and big data platform in the industry. Big Data enables Salesforce teams to move, store, and process large scale data to power CRM and observability use cases by offering multi tenant, trusted, managed services. The “Observability” charter represents the critical path to enable service owners to improve mean time to detect, remediate and resolve issues, thereby providing a great opportunity to make an impact in improving customer satisfaction for the company. You will lead, contribute and co-ordinate with cross functional, domain areas like Engineering and Product, and the Executive Leader Team to drive planning and execution of programs. This is a fast paced, dynamic environment that involves working with multiple products and tech stacks leveraging the latest big data, monitoring, and observability industry standards. As change is constant at Salesforce, you must be comfortable dealing with ambiguity and rally a team behind a vision, even if things are not super clear to begin with! This is a people management role. About You Love to wear multiple hats.Builds the relationships to make things happen.Keen reader of people, culture, and tea leaves.Highly functional in a dynamic, energizing environment.Comfortable switching between the tactical and strategic.A service-oriented person who "Thinks Customer."Outstanding executive presence and communications superstar.Seasoned leader of teams who parters well with executive stakeholders.Player coach - leads team, but also does own work as needed on independent programs. Your Impact Lead teams to catalyze business outcomes with our engineering partners. Mastered the ability to communicate to teams, set goals, give feedback, motivate and inspire, manage escalations, work through employee support processes, and grow team members to their full potential.Lead programs by achieving alignment on program scope, release planning, as well as aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional alignment.Drive teams through the Software engineering experience through multi release plans using Agile and demonstrated analytical and technical skills.Drive Steering Committee meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program.Develop strong partnerships with key functional stakeholders to drive focus on business goals. Be a trusted partner for executive management to ensure program success.Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, milestones, etc. (cross functional - Product Owners, Scrum Masters, TechOps, Release Eng, Capacity, Functional Managers, Release Management).Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).Manage "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.Provide monthly program reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations).Create a collaborative environment that fosters creativity, innovation, and learning.Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change. Minimum Requirements Must be willing to work Pacific Coast time zone and flex to East coast when necessary.15+ yrs of experience managing large complex programs/projects utilizing Agile/Scrum, Kanban and other program management project execution methods.8+ years of solution management experience for software or SaaS experience.6+ years of experience leading engineering and other cross functional teams.5+ years of successfully implementing and managing SaaS product development programs; strong knowledge of the SaaS business model and its product development lifecycle. People Management Experience Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment.Ability to successfully partner with all functions across the entire company.Enterprise software/technical program or engineering management experience at an enterprise technology company.Excellent analytical and problem solving skills with a history of hands-on, detail orientation.Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.Experience with Portfolio Management.Ability to master technical subjects and technologies relevant to the program.Strong organizational, project management, analysis, and communication skills.Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.A related technical degree required Preferred Requirements Experience with the Salesforce Platform and products Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $203,000 to $309,700. For California-based roles, the base salary hiring range for this position is $221,500 to $337,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Architect in San Francisco, CA: Job Duties: Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. Identify and lead internal strategic initiatives to grow the consulting practice, serving as an active contributor to the community's overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Telecommuting is an option. May be assigned to various, unanticipated worksites throughout the United States. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of experience in the job offered or in any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Application Design & Development (2 years); (2) Data Integration; (3) Security Architecture (2 years); (4) Technology and Integration (2 years); (5) Enterprise Architecture; (6) Cloud Technology (2 years); (7) Visual Force (2 years); (8) JavaScript; (9) jQuery; and (10) Visual Studio. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. May be assigned to various, unanticipated worksites throughout the United States. Salary: $170,955.00 - $227,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-132003. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $227,700. For California-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Architect in San Francisco, CA: Job Duties: Negotiate solutions to complex problems with both the customer and third party, by serving as a trusted advisor to the client and managing client expectations. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Telecommuting is an option. Some travel to Salesforce offices and client sites may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) J2EE; (2) PL/SQL; (3) Application Development; (4) Java; (5) ABAP; (6) Mulesoft; (7) Developing Reports; (8) Implementing Customizations; (9) Computer Technologies; and (10) Salesforce. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices and client sites may be required. Salary: $170,955.00 - $227,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-119202. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $227,700. For California-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Enterprise Agile Coach in the Agile Delivery Center of Excellence is a ground-breaking leader, a collaborator, and a problem solver with the skills, experience, and grit needed to challenge the status quo, find opportunities, and implement new ways of working in order to drive customer value and business efficiencies. This role will work closely with Product Leaders, Engineering leaders, Design Coaches and Delivery teams to assess, plan, and implement agile transformation and organizational change initiatives in order to facilitate delivery excellence, faster time to market, greater business value and happier teams. A combination of experience and an in depth knowledge of Agile principles, and practices, and scaling frameworks, such as SAFe, will equip you to mentor and guide leaders through true organizational transformation. Responsibilities Develop positive relationships with partners by not only focusing on the big picture, but also thoroughly understanding their business processes, challenges, and difficulties and thereby recommending implementable and effective remedies.Elevate the conversation with business partners to a strategic level, understand strategic goals and propose plans to support them optimally.Craft and articulate Agile transformation journeys and help business areas scale from a team level to product, value stream and portfolio level practices.Leverage Agile scaling frameworks to introduce new ways of working across the organization, with the ability to identify potential issues and deviate from the traditional flow when needed.Resolve methodologies and procedures across the organization, addressing increasingly complex solution delivery challenges Advises, guides and coaches, exercising discretion and latitude in reaching oganizational goals.Coach Senior Management in Agile standard methodologies to aid adoption from top-down.Effectively communicate Agile principles, practices, and methodologies and overall operating model across the organization and facilitate a standardized approach to implementation.Support development of Agile communities of practice to foster the growth of internal change agents, increase innovation and drive standards across the organization.Foster collaboration between business, product, design, and engineering teams to help establish the vision, set the direction, and maintain alignment to enable the delivery of relevant solutions meeting customer and business objectives.Build content, facilitate training, and coach product, design and engineering leaders on how to use Agile principles throughout the agile product development lifecycle for iterative and feedback driven delivery of value.Improve the agile maturity assessment of teams and create an improvement plan that brings a cross-functional uplift in teams’ delivery capabilities. Requirements 8+ years professional work experience in one or more aspects of Information Technology (Design, Development, Program Management, or other related IT areas) including experience as a member of a team using Scrum or Kanban5+ years of experience as an Agile Coach including coaching team of teams to scale agile practices.Experience of having designed, and implemented agile / digital transformation initiatives at team, product, value stream, and Portfolio levels.Experience of coaching leaders and organizational change agents through multiple Agile Transformation initiatives.In depth knowledge and proven experience of using Lean and Agile Principles and techniques to tackle problems, both at a team and organizational level.In depth knowledge and experience of industry standards SCRUM, Kanban and the Scaled Agile Framework (SAFe).Customer focused and experience working with senior Product leaders facilitating senior level and strategic conversations.Strong communicator with the ability to visualize and articulate sophisticated topics.Exceptional facilitation skills - bringing small and large audiences to quick decisions and aligning on direction.Coaching and mentoring experience with the ability to identify people’s strengths and weaknesses and steer or advise them on the best course of action.While this role is open in multiple locations, the teams to coach are globally distributed and therefore flexibility to work across timezones is needed at least for the initial 12 months. Preferred Qualifications: Master Degree or MBAIndustry standard Agile Certifications - CSM, SAFe AgileIndustry standard Project Management CertificationsBusiness Architecture and Value Stream Development Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Architect in San Francisco, CA: Job Duties: Complete MuleSoft implementations for customers and internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches. Provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle. Internalize frameworks, project deliverables, policies and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing. Identify ongoing risks and problems throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs. Contribute to technical brown bag sessions and publish reusable content to the field. Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design. Telecommuting is an option. Some travel to client sites at unanticipated locations across the U.S. may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Java/J2EE; (2) Requirement Gathering; (3) High Level Design; (4) Low Level Design; (5) Mulesoft; (6) SOA; (7) Enterprise Application Integration; (8) Agile SDLC Development; (9) RAML; and (10) JAXB. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to client sites at unanticipated locations across the U.S. may be required. Salary: $170,955.00 - $227,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-118708. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $227,700. For California-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, Inc. seeks Technical Architect in San Francisco, CA: Job Duties: Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where the Senior Architect does not have direct authority over all resources. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture and design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure. Troubleshoot key customer implementation issues and evaluate business and technical requirements from a senior level. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identify and pro-actively manage risk areas and commit to seeing an issue through to complete resolution. Negotiate solutions to complex problems with both the customer and third-party partners while managing customer expectations. Build relationships with internal and external business partners and contribute to broader goals and growth beyond the scope of a single customer engagement. Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual and team growth. Serve as an active contributor to the practice knowledge and resource base and mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required. May travel to various, unanticipated worksites throughout the U.S. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Business Administration, Information Systems, Information Technology, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the field of software engineering/program analysis or two (2) years of experience in the job offered. A related technical degree required (Computer Science, Business Administration, Information Systems, Information Technology, Engineering (any field). Special Skill Requirements: (1) Force.com; (2) Einstein Analytics; (3) UML Modeling; (4) Process Flows; (5) ER Diagrams; (6) LOE Estimation; (7) Data Modeling; (8) Data Flow Architecture; (9) Agile Methodology; and (10) Technical Team Management. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. May travel to various, unanticipated worksites throughout the U.S. Salary: $138,000.00 - $227,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-8240. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $138,000 to $227,700.For Colorado-based roles, the base salary hiring range for this position is $138,000 to $227,700.For Washington-based roles, the base salary hiring range for this position is $138,000 to $227,700.For Washington D.C based roles, the base salary hiring range for this position is $138,000 to $227,700. For California-based roles, the base salary hiring range for this position is $138,000 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $138,000 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Do you value being part of a company that emphasizes equality, diversity, innovation, and doing right for ourselves, our community, and our customers? The Salesforce Trailhead team aims to positively impact millions of users by helping folks develop new skills, break into new careers, and empower personal connections. We are looking for an ambitious teammate to join our innovative Trailblazer Community engineering team within Trailhead! We are a highly collaborative, distributed, multi-cultural team. We use tools like GitHub and Slack to enable collaborative work. We value transparency and honest feedback. Are you an individual who is highly motivated, self-directed, and have a desire to work on a digital experience that fosters success through community? This role is a part of the Trailblazer Community engineering team, which has responsibilities for assigned customer cases, maintaining a dedicated focus to ensure users and partners are incredibly satisfied with our digital experience and platform. To succeed in this position, you must be a self­-starter who can take ownership, work under pressure, and handle multiple tasks simultaneously while keeping a good sense of humor. You must possess good oral and written documentation skills, collaborate effectively with other team members, and have the passion to deliver outstanding support. You will also be asked to contribute ideas and provide feedback on many aspects of the team’s project portfolio that may be outside your expertise. The ideal candidate is a great teammate, enjoy working hard, exhibit integrity, is dedicated to meeting and exceeding expectations, has excellent problem-solving skills, and is able to learn new technologies quickly. We are looking for a Systems Engineering Senior Associate, who is customer-focused and responsible for handling cases of all severities. This is a key role on our Agile team, who is on the “front lines” of our digital product. This responsibility includes working closely with product management, fellow engineers, and support operations. This role is experienced with technical concepts and is highly customer centric. Responsibilities: Maintain, administer and act as a technical expert and a steward of our Salesforce org Analyze and triage production incidents Develop deeper insights into incidents and influence the engineering backlog to address repeat incidents and prevent incidents proactively Understand customer use cases leveraging our platform and services and collaborate with the rest of the engineering organization to identify opportunities to continuously improve Support product management on requirements gathering and review with clients of the service Internalize and practice service ownership Refine practices for intake, prioritization and knowledge sharing Engage with engineers developing features on our platform and provide consultative support and onboarding guidance Continuously raise standards of engineering excellence by implementing best DevOps practices Champion a culture and work environment that promotes diversity and inclusion Minimum Requirements: 4+ years previous Salesforce application development or support handling all aspects of CRM, case management and platform maintenance Certifications: Salesforce Administrator, Advanced Administrator Certification, Platform Developer I Experience programming in Apex Code or Java Experience with Object Oriented design and programming, and MVC Good knowledge of Salesforce's Web Services and good understanding of Salesforce SOQL and security model Solid understanding of the Software Development Life Cycle (SDLC) and Agile Software development Experience with sandbox and production deployments Experience with database concepts and data modeling capabilities Understanding of best practices regarding Salesforce implementations, including design patterns, release management, deployment strategies, and testing best practices Ability to learn and apply new technologies or concepts quickly Excellent time management and prioritization skills Experience with technical site operations Excellent verbal and written communication skills Nice to have: Familiarity with GraphQL, Ruby on Rails, Javascript, CSS, HTML Strong hands-on experience in automation, scripting Experience with TechOps and DevOps strategies and practices About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Location: Fully Remote, Hiring anywhere in the United States The Heroku Eventing, Metering, and Usage team oversees usage and licensing information on the Heroku platform, handles billing processes, and assists billing support in resolving customer concerns. Our systems primarily employ Elixir and Ruby. We're in the process of modernizing our internal legacy systems, emphasizing partnership, engineering excellence, and effective communication. We’re looking for someone who is intrigued by complex distributed systems, their inner workings, optimization possibilities, and methods to ensure their functionality. As a key member of the team, you will collaborate closely with Heroku billing support to resolve customer issues, requiring effective communication skills and a proactive attitude. This role offers global flexibility—you can work from a Salesforce office or remotely. As an architect, you'll balance two main roles. During your on-call shift (every 7-10 weeks), you'll interact with billing support, address incoming issues, fix critical bugs, and initiate longer-term solutions. Outside of on-call, you'll design and guide enhancing existing services and introducing new features. Key ResponsibilitiesWork as part of a distributed team that operates across various time zonesDay-to-day operations and maintenance of our existing complex distributed internal servicesDevelopment of services and automation to improve operational efficiency and effectivenessExtend the capabilities and features of our services to support emerging use casesSupporting your colleagues in other teams to understand their needs and pain points and provide a high level of customer serviceParticipation in the on-call rotation with your team to keep services operational and highly availableRequired Skills10+ years in a full-time, professional software engineering roleHands on professional working experience in an Architect roleExperience working within billing or financial systemsExperience developing production software in Elixir / Erlang / OTP and Ruby / Sinatra / RailsExperience maintaining and enhancing RESTful APIsExperience maintaining and enhancing GraphQL APIsExperience maintaining and improving complex, fault-tolerant, and event-driven distributed systemsExcellent written and verbal communication skillsAbility to prioritize and manage multiple inputs, stakeholders, and tasksEnthusiasm for teaching and learningPreferred SkillsExperience with HerokuExperience using AWS and familiarity with its services and offeringsExperience with containerization technology, e.g. Docker and KubernetesExperience with agile or agile-like development processesExperience problem-solving and debugging in intricate systemsEmphasis on empathy and teamworkEmphasis on engineering excellence and methodologies Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $224,100 to $372,900.For Colorado-based roles, the base salary hiring range for this position is $203,800 to $310,800.For Washington-based roles, the base salary hiring range for this position is $203,800 to $341,900.For Washington D.C based roles, the base salary hiring range for this position is $224,100 to $341,900. For California-based roles, the base salary hiring range for this position is $224,100 to $372,900.For Hawaii-based roles, the base salary hiring range for this position is $203,800 to $310,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.