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  1. Salesforce

    Technical Architect

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Architect in Dallas, TX: Job Duties: Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. Develop solutions to help customers realize their business goals and advise them on best practices for on-premises, cloud, and hybrid integration, and API management. Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement. Execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches. Develop and contribute subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges. Provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle. Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing. Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Information Systems, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field or Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Information Systems, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in a related field. A related technical degree required (Computer Science, Information Systems, Engineering (any field)). Special Skill Requirements: (1) MuleSoft; (2) API Management; (3) Solution Architecture; (4) SQL and NoSQL Databases; (5) Web Services; (6) Scrum; (7) JavaScript; (8) SOAP; (9) REST; (10) MuleSoft deployment models; (11) Messaging Middleware Tools; and (12) Salesforce Integration. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 21-13906. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  2. Salesforce

    Technical Architect

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Technical Architect in San Francisco, CA: Job Duties: Serve as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Identify and lead internal critical initiatives to grow consulting practice, serving as an active contributor to the community’s overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), Biotechnology or a related quantitative discipline, and two (2) years of experience in the job offered or any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), Biotechnology or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Salesforce configuration and customization; (2) Service Cloud and Salesforce CPQ; (3) Sales Cloud; (4) Delivering projects in Agile methodology; (5) Gathering requirements; (6) Designing and developing integration flows; (7) Designing data migration templates; (8) Developing batch processing scripts; (9) Conducting code reviews; and (10) LWC development. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. Salary: $170,955.00 - $227,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 23-137018. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $227,700. For California-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Technical Architects (Multiple positions available) Salesforce, Inc. has multiple career opportunities in San Francisco, CA for Technical Architects. Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Positions require BA/BS, MA/MS, MBA or PhD. Multiple positions/openings. A related technical degree required. Telecommuting is an option. Some travel to Salesforce offices may be required. Salary: $170,955.00 - $227,700.00. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# TARCH01. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $2,277,000.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $227,700. For California-based roles, the base salary hiring range for this position is $170,955 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  3. Salesforce

    Principal Software Engineer

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Core Optimizer Team is looking for Principal Software Engineer. Are you excited about the opportunity to influence the Multi-tenancy strategy for Salesforce by being involved with visionary technologies? Do you want to work on scaling enterprise-grade services? Do you like a start-up delivery style with the vastly powerful Customer Success Platform? If you answer yes to any of these questions, you can join a dynamic Technology team within Salesforce.com. We are: The core optimizer team at Salesforce seeks a proven engineer to help build exciting and highly scalable features for our multi-tenant cloud-scale application. Core Optimizer is a highly specialized team within Salesforce.com that is responsible for dynamic. query generation to handle billions of transactions per day. Trust is on one of our core values; but how do we ensure trust, how do we scale? Core Optimizer team work on several exciting features that do just that. The Optimizer engine instructs the native database optimizer to make optimal decisions which is unaware of the multi-tenant database architecture. You are: Ideal candidate have experience in solving real-world, highly scalable transactional problems for large scale relational database systems. As an engineer with core optimizer, you’ll be working on code that’s closest to the business. Your work will impact our customers across the globe. You will help us build features to solve customer problems at the same time opportunity to come with cloud scale innovative solutions If you are excited by the opportunity to work with a world class technical team to deliver a high traffic, high performance, highly evolved solutions that satisfies billions of requests a day and delivers an experience that delights millions of users, then we want to talk with you. Responsibilities: Help design, develop, bring to production at a large scale and support new features on a world-class service that serves billions of requests daily on a diverse corpus of data against a relational database.Manage individual project priorities, deadlines and deliverables.Help design and operationalize usage metrics and patterns to identify opportunities to improve, and to create visibility.Contribute to the analysis of functional requirementsImplement and support tools to simplify debugging of performance issues in productionInvestigate production problems to help solve for customer problems Required Skills: Over 10+ years of experience of Java or other comparable Object Oriented Programming LanguageStrong SQL experience on any relational database system in production.Expert in performance optimization, scalability and algorithmsAbility to learn quickly and deliver high quality code in a dynamic team environmentAbility to quickly respond to the changing business needs and roll out functionality in small increments rather than a big bang approachAbility to communicate well, present ideas and solution and coherently discuss complex topics with the team and broader technical audience.Expertise in Computer Science fundamentals in data structures, algorithm design, and complexity analysis. Desired Skills: Strong understanding of database design, SQL optimizations and SQL tuning of relational databasesExperience building Software as a Service (Saas) applications.Experience with Agile software development and Test Driven Development methodologies Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $204,400 to $296,400. For California-based roles, the base salary hiring range for this position is $223,000 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  4. Salesforce

    Senior Copywriter

    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM + Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Studios team is looking for a writer for customer films, quarterly earnings videos, internal sales videos and product series on YouTube. This is a high-profile position that will work closely with various teams across Marketing. The ideal candidate will be a creative thinker, a skilled communicator, and a brilliant writer and storyteller with experience at the highest levels of content creation, and the editorial and technical know-how to lead a project from pitch to production to premiere to promotion. You will be a self-starter, highly motivated, able to turn on a dime, think through problems to come up with innovative solutions, and deliver against very tight deadlines while keeping a keen eye on detail and accuracy. Responsibilities: * Write and lead the revision process for Salesforce Studio content. May include; customer story film briefs, social copy for video promotions, internal sales videos, and a product series featured on YouTube. * Conduct thorough research on relevant topics to ensure accuracy and credibility in script content. Salesforce product knowledge is needed! * Work closely with video producers and other team members to bring scripts to life visually. * Ensure that script content aligns with the overall brand identity and messaging. Learn and maintain an understanding of the Salesforce platform and how it can help customers. * Understand the complexities of our product/technology so you can communicate clearly how it works and why it matters * Be confident to defend a well written story when appropriate and flexible and eager to incorporate partner feedback during the revision process. * Work with a sense of urgency under tight deadlines while producing best-in-class content. * Attend kickoff, strategy, post-mortem, and other scheduled meetings to support on going team projects. * Execute on creative direction with minimal supervision and oversight. * Write new content in the style that is most suitable for the audience; copy edit for voice, tone, and accuracy * Consult with product marketing managers, product engineers, instructional designers, and campaign managers to create content that is consumable, impactful, and provides the right customer experience * Review content analytics to understand customer impact and inform future content creation decisions * Stay informed about industry trends, audience feedback, and YouTube algorithm changes to continuously optimize scriptwriting strategies. * Use Google Workspace and Salesforce tools to collaborate and execute work with team members across the globe. We use Slack! Requirements: * At least 5 years of experience in tech or corporate marketing; experience with multiple styles and voices. * Strong storytelling skills with the ability to create engaging narratives; a proven track record of making technical concepts easy to understand. * Strong proofing/copy editing skills. Extraordinary attention to detail to evaluate, uphold, implement and evangelize content standards that reflect the voice of our brand. You will need to have strong communications skills but be receptive to feedback. * Excellent research skills to gather information on diverse topics. * Ability to work collaboratively in a creative team environment while moving against tight deadlines in a fast-paced environment, working on multiple scripts simultaneously. * Familiarity with video production processes and terminology. * Experience with corporate marketing and branding; a clear understanding of marketing strategies and concepts and the ability to interpret creative direction. * Portfolio of published work that demonstrates a range of work representing multiple voices, target audiences and content types. * Understanding of YouTube content trends, algorithms, and best practices. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $121,800 to $167,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  5. Salesforce

    Senior UX Designer

    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re a distributed team of designers, researchers, strategists, engineers and producers driven to remove friction from the Salesforce employee experience. We build relevant experiences across the digital ecosystem that helps employees across the globe do their best work more optimally and efficiently. We help our own internal businesses, like Human Resources, recognize and adapt to change in their business landscape and partner with them to plot a course towards a more robust and digital future, through human-centered design. Our engagements combine elements of strategic advisory, visioning, user research, conceptualisation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product delivery. Join us as we work to enable staff to live their best lives working at Salesforce. Role Description As a UX/UI Designer, you’ll collaborate with researchers, strategists and UX Engineers to tackle some of Salesforce's biggest business challenges through ground-breaking, insight-based prototypes and designs. You'll be involved in all aspects of a project, from user research and prototyping to product definition and pitching to business executives along the way. We're looking for someone who can build outstanding user-centered work on projects and who guides and encourages others with the value of design—from experimenting with new technologies to articulating key design principles to synthesising trends. Our Team works in a collaborative, cross timezone, flexible, and friendly environment, believes in Equity, Equality and Inclusion, and giving back, both in our industry and in our community. We are building a groundbreaking, enterprise-scale product suite, used by over a million developers around the world, and we value your professional development and wants to see you excel and grow in your career Your Impact Effectively lead project work, ensuring timely project delivery when working with both onsite and distributed team members.Solve problems, craft quick effective prototypes and test solutions from a user-first perspective.Rapidly concept and build original design work that demonstrates conceptual excellence, meets business needs, and is on-brand and on-brief.Serve as a champion for design thinking and a human-centered, entrepreneurial approach to strategic enterprise transformation with our internal business partners and customers.Work with cross-functional teams of researchers, strategists, UX Engineers and technologists to build and conduct tailored innovation engagements.Participate in customer and secondary research; participate in end-user primary research; recognize economically relevant end-user pain points and unmet needs.Participate in collaborative workshops then synthesize insights into defensible visions, frameworks, and concepts.Support in-market concept testing and experimentation.Continually stay ahead of emerging and outstanding user experiences and maintain a high-level understanding of the capabilities of the Salesforce platform.Actively participate in creating, testing, and sharing new and better tools, methods and processes for conducting innovation engagements, and find ways to multiply the value of the insights gained from every engagement.Be responsible for, delegate, and coordinate work with contractors and junior team members, ensuring quality, providing mentorship, and expanding our UX reach.Partner with Product, Engineering, Architecture, and Business Stakeholders to collaborate on projects and align efforts with internal customer needs. Minimum Requirements: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 3-5 years of relevant work experience as part of an internal or agency team and/or academic studies in design-related field designing engaging and empathetic digital interactions across a variety of digital mediaHuman-Computer Interaction, interaction design, product design, communication design, design thinking or related design degreeAbility to quickly bring ideas to life through a variety of means, from hand-drawn storyboards to functioning digital prototypesStrong understanding of design thinking and user-centered practicesExperience working alongside software developers and solid understanding of the software development processExperience working in Agile environments and in Scrum TeamsFigma, Adobe Creative Suite, Sketch, Invision experienceAbility to meet deadlines, prioritize and handle time effectively Preferred Requirements Declarative Design - the ability to design within platform constraints and proficiency using design systems to create new designsExemplary verbal, presentation, and written communication skillsAbility to be iterative and collaborate with teams in an ambiguous environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce we are continuing our own Digital Transformation to accelerate our growth and deliver exceptional service to our customers. A key pillar of this transformation is scaling the deployment, configuration, and management of our global analytics platforms to measure and generate insights on Salesforce prospect and customer behaviors. We are looking for an experienced Platforms Enablement specialist to join our Digital Data Platforms team. If you have a knack for web analytics tools and love helping others to understand these metrics, this might be the perfect role for you! In this role you’ll be developing and delivering training programs on web analytics tools, techniques and best practices to our internal clients in Marketing. You’ll get to create engaging training materials, run workshops, host office hours and provide ongoing support to help everyone make the most of our web analytics data. Your work will be crucial in driving decision-making and boosting our business performance. We are looking for someone with a strong background in web analytics, exceptional teaching abilities, and top-notch communication skills. If this sounds like you, we’d love to hear from you. Responsibilities Training Program DevelopmentDesign and develop: Create comprehensive training materials on web analytics tools and reporting platforms with a focus on the specifics of the Salesforce implementationEngage and interact:: Develop engaging training sessions, videos and online resourcesAlign and enhance: Ensure training programs align with organizational goals and industry best practices. Stay updated on the latest developments in web analytics tools and techniques to bring fresh insights to training programs.Training DeliveryConduct Sessions: Lead in-person and virtual training sessions and workshops for Salesforce stakeholders globallyTailored Training: Provide one-on-one and hands-on training to meet the specific needs of different groups and roles within SalesforceSupport and TroubleshootingOffice Hours: Organize and hold office hours to provide ongoing support and troubleshooting assistance to stakeholders worldwidePerformance EvaluationAssess Effectiveness: Evaluate the success of training programs through feedback, surveys and performance metricsContinuously improve: Refine training content and delivery methods based on participant feedback and dataCollaborationAcross Salesforce: Act as liaison across groups in Salesforce to promote the importance of data-driven decision making and understand their specific training needs and objectivesWithin Marketing Decision Science: Collaborate with subject matter experts within the Digital Data Platforms and Marketing Decision Science teams to ensure training content is accurate and relevant Required Skills BA in Technology (computer science, computer engineering, economics, applied math, statistics, engineering or other quantitative field) or equivalent work experience.5+ years of deep expertise in global analytics platforms such as Google Analytics 360 / GA4 and reporting platforms such as Tableau and Looker.Experience in developing and delivering training programs in a corporate settingExcellent verbal and written communication skillsAbility to collaborate with subject matter experts to distill technical concepts for a non-technical audienceAbility to explain complex concepts in a clear and understandable mannerAbility to adapt training methods to different learning styles, expertise levels and environmentsAbility to engage and motivate participants during training sessionsPassionate about teaching and empowering othersFamiliarity with e-learning tools a plusDetail-oriented with strong organizational and project management skills Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are looking for a highly skilled Field Marketing Analyst with expertise in field, paid digital, and targeted account marketing to join our team. This role focuses on developing and implementing highly customized digital marketing strategies for the US and Canada. You will be responsible for identifying key opportunity areas in the business, creating digital journeys, coordinating with internal collaborators and partners, and analyzing the effectiveness of campaigns across various channels. This position requires deep knowledge of Salesforce, traditional demand generation, paid digital advertising, lifecycle marketing, and exceptional partner management skills. This Field Marketing Analyst is the trusted partner to the AMER Field Marketing team, leading with a data driven strategy supporting pipeline creation and acceleration. Key Responsibilities: Pipeline Marketing: Responsible for driving the marketing strategy and execution of programs and tactics to build demand in-region (AMER) from pipeline creation to acceleration and close.Focus on both short-term needs of the business along with long-term growth that increases account engagement, proactively identifies cross-sell and upsell opportunities, as well as areas for net new customer acquisition.Responsible for actioning on AMER-wide hotspots that help drive impact, assess the optimal marketing investment to deliver the greatest value, and garner consensus across business partners.Develop and implement tailored digital marketing strategies for top accounts, ensuring a high degree of customization for each.Leverage the marketing funnel to curate marketing campaigns with the appropriate blend of tactics to meet desired outcomes. Paid Digital Advertising: Partner with paid media team to develop and implement paid digital advertising campaigns across multiple channels, including LinkedIn, paid social media, and content syndication.Make informed decisions on which platforms and vendors to use for each account’s digital journey, based on past performance and industry trends. Salesforce Utilization: Use Salesforce to track campaign performance, manage internal relationships, and analyze account data to inform marketing strategies.Customize Salesforce features to support marketing processes and improve campaign tracking.Tableau reporting & data insights. Partner Management: Collaborate with internal teams and external partners to ensure seamless execution of digital marketing strategies.Comfortable working with 10+ collaborators on one given initiative.Conduct monthly and quarterly business reviews to assess campaign performance and make recommendations for adjustments. Cross-Functional Collaboration: Partner with sales, go-to-market, and marketing teams to ensure a cohesive approach to pipeline marketing campaigns.Coordinate with content creators to ensure digital marketing campaigns align with the overall brand strategy. Budget Management: Work with internal media partners to establish strategies and budgets for all top accounts, quarterly.Ensure budget compliance and recommend optimizations to enhance spend efficiency. Marketing Automation and Personalization: Implement marketing automation and personalization techniques to enhance the effectiveness of digital campaigns.Use Salesforce and other marketing automation tools to create highly targeted and customized digital journeys. Qualifications: Bachelor’s degree in Marketing, Business, or a related field.3-5 years of experience in marketingStrong analytical skills and knowledge of Salesforce/other digital marketing tools and platforms.Excellent communication and partner management skills.Ability to work in a dynamic environment with multiple moving pieces.Experience with budget management and performance analysis.Experience with marketing automation tools like Pardot or Marketo.Demonstrated success in B2B marketing and account-based marketing.Expertise in paid digital advertising, including LinkedIn, paid social media, and content syndication.Excellent collaboration skills, with a focus on cross-functional teamwork. Preferred Qualifications: Salesforce certification or equivalent experience.Experience in B2B marketing and account-based marketing.Knowledge of marketing automation tools. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Our Business Technology Finance team is hiring for an experienced Salesforce Product Manager (PM)! The PM should share a comparable level of domain expertise with their business partners and a robust understanding of the technology concepts applicable for their functions. This role is accountable for gathering, organizing, and documenting business requirements in a shareable, actionable, standardized framework. The PM drives solution designs, testing plans and execution, as well as addressing business and operational needs. In addition, the PM works closely with BT Procurement, Data Modeling and Data Warehouse Teams to develop integrations and the data supply chain across the domain. This is not a remote opportunity. This is a hybrid work environment with a minimum of 10+ days in office per quarter to collaborate and/or support our customers. Eligible locations are: Dallas, TX, Atlanta, GA or Indianapolis, IN. Responsibilities: Drives functional input to the delivery of a product roadmap incorporating projects, features and other key initiatives Leads the delivery of user stories and acceptance criteria that represents the requirements provided by the business Drives the feature assessment, requirements gathering and documentation process Participates in scrum team that plans and delivers assigned work within a Sprint Works with multi-functional business partners to prioritize work to be delivered by the delivery teams at a sprint level; including Software Engineers, Data Analysts/Modelers, and System Specialists on product delivery Communicates delivery scope, status and questions back to business and technical peers (written and verbal) Leads business partners through the work intake process, highlighting key outcomes and artifacts, and understands the value behind them Partner with multiple business and BT representatives to assess, initiate, prioritize, refine, and drive appropriate technology solutions Creates and grooms a backlog of well-formed stories for implementation by the Scrum team Lead the team and achieve the definition of done from feature acceptance criteria and meets business value requirements Experience/Skills Required: 7+ years as a Product Manager 5+ years with Salesforce Sales Cloud experience Ability to translate data goals and needs, define the templates or formats required, gather data and communicate to team Ability to learn quickly in a dynamic environment Excellent spoken and written communication, receptive listening skills, and ability to convey complex ideas in a clear, concise fashion to technical and non-technical audiences Win as a team spirit and ability to work with virtual and global teams Excellent influencing and business intimacy skills Ability to balance multiple projects and tasks with a demonstrated knowledge of project management concepts and techniques required. Ability to work within defined timelines and in a fast paced environment Strong analytical and problem-solving skills A related technical degree required Experience/Skills Preferred: Salesforce Certifications Experience with Agile and SCRUM techniques Experience with Finance systems and interacting with Finance leadership and business partners Knowledge of Enterprise Performance Management, Financial Planning, Data Visualization, Data quality and Integration systems technologies Experience with enterprise-level software applications and technologies Demonstrable experience with process improvement or transformation Solid grasp of information technology architecture components, principles, procedures and practices Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Office of the CEO is re-imagining how to extend our CEO’s reach and impact by showcasing Salesforce tools, technology and tenacity. We are harnessing the power of Data Cloud + AI + Trust to build a CEO360 org and technical roadmap that delivers the next generation of data insights, ‘wow’ experiences, and operational efficiency. The ideal candidate leads with customer centricity, why-not ingenuity, and what-if imagineering. Backed by Trailhead Ranger credentials and Salesforce certifications, they ensure that data integrity, integration and insights are the heart and soul of the CEO office. The Principal Technical Architect joins a small but mighty team that punches above its weight and prides itself on trust, teamwork and timeliness. We work with key stakeholders across an expanding Office of the CEO to help streamline and optimize CEO engagement, priorities and measurable impact. ResponsibilitiesHelp re-invent the daily operation, configuration, administration and impact of our Salesforce instance, Stakeholder360, aka SH360 – focus on stakeholder needs, optimize the way we work, and prioritize team regardless of taskPlay a lead role in the SH360 Transformation Project – e.g., predictive reports and dashboards, data consolidation, integrations with Slack, Tableau, CRM Analytics, and Org62Co-develop the future roadmap for “SH360 Next” that showcases Salesforce on Salesforce, Data Cloud, Einstein One and the best-of industry solutionsUse CRMA to develop data visualizations that make it easier for our CEO to connect with the right executives across the Salesforce ecosystem – consolidate data from Org62, SH360 and external data references Passion for process improvement, governance, integration, and ‘wow’ user experiencesDemonstrate gnarly problem-solving, strategic thinking and decision-making – lead by exampleCollaborate with internal stakeholders and cross-functional teams – connect data, people and purposeRequired Skills/Experience10-15 years of relevant work experience, e.g., sys admin, product architect, customer success, systems engineering or sales operationsBachelor’s degree in business, marketing, a technical field — or equivalent work experienceCertified Salesforce Administrator and Application Architect required; Advanced Administrator and Platform App Builder preferredStrong process, project management, and analytical skills – relevant experience with CRM Analytics, Tableau, and Data CloudProven ability to synthesize data, summarize issues, and think outside the boxRockstar technical wizardry, curiosity, keen sense of humor and humility Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $172,200 to $236,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Senior Manager, Technical Consulting in San Francisco, CA: Job Duties: Develop solutions cross-cloud, which include but not limited to Salesforce products, API’s, APEX/Visualforce, Lighting, Amazon Web Services, Heroku, mobile development technologies, and integration/ETL technologies. Collaborate closely with Delivery Managers, Functional Solution Architects, and directly with clients to architect technology solutions to meet client needs. Design transformational technical solutions and collaborate directly with client to meet their business requirements in accordance with industry best practices. Lead and mentor the development team on the project. Enforce sound development practices and ensure the quality delivery of enterprise solutions. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture and design, environment management, testing, and Salesforce Platform education. Create application and technical design documents that leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure. Lead the evaluation of business and technical requirements from a senior level. Provide senior level and final resolutions for debugging, troubleshooting, and client implementation issues with Customer Success Group. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Partner collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking. Identify and lead internal strategic initiatives to grow and develop the professional services team and hire, manage & grow technical team within Professional Services Organization. Collaborate closely with peer managers as part of a global team to ensure organizational goals are met. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), Information Technology and Management, or a related quantitative discipline, and two (2) years of experience in the job offered or any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: 1) REST and SOAP API’s; 2) Javascript; 3) HTML; 4) CPQ Implementation; 5) Integration and ETL technologies; 6) BML; 7) XML; 8) JSON. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. Salary: $192,900.00 - $265,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-7346. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $192,900 to $265,200.For Colorado-based roles, the base salary hiring range for this position is $192,900 to $265,200.For Washington-based roles, the base salary hiring range for this position is $192,900 to $265,200.For Washington D.C based roles, the base salary hiring range for this position is $192,900 to $265,200. For California-based roles, the base salary hiring range for this position is $192,900 to $265,200.For Hawaii-based roles, the base salary hiring range for this position is $192,900 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is seeking a highly qualified and dynamic Senior Manager of Software Engineering with a strong focus on Quality Assurance to lead various QA teams. The ideal candidate will possess extensive expertise in cross-functional team collaboration and a proven background in test automation. This role requires strategic planning capabilities, outstanding people leadership skills, and the ability to handle expectations with various stakeholders while setting out a clear roadmap for the team. You’ll have the opportunity to enhance our test frameworks, work on test environment stability, and develop automation strategies for both platform and applications! Teams could include assisting QA services in our AI areas including Copilots, Einstein for Service, and others. Key Responsibilities: Team Leadership and People Management: Lead, mentor, and develop a successful QA team.Foster a collaborative, inclusive, and innovative team environment.Conduct regular performance reviews, provide constructive feedback, and facilitate professional growth for team members.Partner closely with development, product management, and other departments to ensure the integration of robust QA processes within various clouds, including AI Cloud initiatives.Facilitate effective communication and collaboration across teams to identify and resolve quality issues promptly. Test Automation Management: Be responsible for the development, implementation, and maintenance of test automation frameworks and tools tailored for AI Cloud products.Ensure comprehensive test coverage and optimize testing processes for efficiency and effectiveness.Stay updated with the latest trends, technologies, and best practices in test automation and AI testing methodologies. Stakeholder Management: Manage expectations and communicate effectively with various customers including senior leadership, product owners, and customers.Provide regular updates on QA activities, progress, and challenges, ensuring clarity and alignment with your clouds' business objectives.Prioritize testing efforts to align with business goals and product release timelines. Roadmap Development: Develop and implement a strategic QA roadmap that aligns with various clouds, including Salesforce AI Cloud’s business objectives and product development goals.Continuously evaluate and enhance QA processes, methodologies, and practices to drive improvements in product quality and team efficiency. Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.At least 5 years of experience in a similar senior QA management role within a fast-paced, agile software development environment.Strong expertise in test automation tools and frameworks (e.g., Selenium, JUnit, TestNG).Excellent leadership and people management skills with a track record of building and leading impactful teams.Experience in leading cross-functional teams and collaborating with various stakeholders to achieve common goals.Familiarity with CI/CD pipelines and DevOps practices is a plus.Experience with AI technologies, large language models (LLMs), and tools like AWS SageMaker is preferred.Knowledge of Salesforce products and platforms is a significant advantage. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $176,800 to $296,400. For California-based roles, the base salary hiring range for this position is $192,900 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  6. Salesforce

    SVP, Growth Marketing

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking a visionary and results-oriented Senior Vice President of Growth Marketing for Salesforce. This leader will drive the development and execution of our PLG strategy, focusing on leveraging the Salesforce Starter self-service product to drive customer acquisition, product adoption, and user growth. The SVP will manage a team of direct reports while working closely with cross-functional teams to optimize the user experience, identify growth opportunities, and accelerate revenue expansion through innovative product-led initiatives. ResponsibilitiesDevelop and execute a comprehensive strategy leveraging the Salesforce product as a key growth driver, to increase customer acquisition, optimize cost per acquisition, enhance web conversions, and increase monthly active users. Create and drive compelling acquisition campaigns across diverse channels, optimizing user paths from initial interaction to conversion. Devise and drive strategies to nurture and retain customers, with a strong focus on new feature adoption and increasing monthly active users. Influence and collaborate with product management, engineering, sales, and marketing teams to ensure alignment on shared objectives. Drive experimentation and optimization across all stages of the user journey to improve conversion rates and drive revenue growth. Analyze user data and feedback to identify insights and opportunities for improving the product-led growth funnel. Define and track metrics to evaluate the effectiveness of PLG initiatives and drive continuous improvement. Regularly analyze and refine marketing expenses to improve cost per click, ensuring budget efficiency and ROI. Stay current with the latest trends in self-service, product-led growth, and digital marketing to inform strategy development. Partner with executive leadership to align PLG initiatives with overall Salesforce objectives and priorities. Lead a team of high performing marketers, championing a culture of experimentation and data-driven decision-making. QualificationsProven track record of success in driving product-led growth for a SaaS or technology company, with at least 7 years of experience in a leadership role. Deep understanding of product management principles, user experience design, and growth marketing strategies. Strong analytical skills and experience using data to drive decision-making and optimize performance. Excellent leadership and communication skills, with the ability to inspire and motivate direct and cross-functional teams. Experience managing a high-performing PLG team, including hiring, training, and performance management. Strategic mindset with the ability to think creatively and identify innovative growth opportunities. Demonstrated ability to work effectively in a fast-paced, dynamic environment and drive results under tight deadlines. Strong business acumen and understanding of key metrics and drivers of success in a SaaS business model. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $359,000 to $437,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  7. Salesforce

    Senior Technical Architect

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Senior Technical Architect in San Francisco, CA: Job Duties: Serve as a trusted advisor to the client. Identify and lead internal critical initiatives to grow the consulting practice. Serve as an active contributor to the community’s overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution and manage customer expectations. Negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Partner closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Telecommuting is an option. Some travel to Salesforce offices and/or client sites may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) API Design and Implementation; (2) Web Services; (3) Apex Code; (4) jQuery; (5) JSON; (6) SOSL; (7) REST; (8) SOAP; (9) Agile and Waterfall Methodologies; and (10) JIRA. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices and/or client sites may be required. Salary: $170,955.00 - $265,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-129828. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $265,200. For California-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Vice President of Product Marketing, Data Cloud, will be a strategic leader responsible for driving the marketing strategy and execution of the Salesforce Data Cloud, an enterprise data platform product. This individual will be critical in finding new opportunities to expand Data Cloud solutions and capabilities to new buyers across sales, service, commerce, and IT workflows. The VP will be a critical member of our Platform Product Marketing organization. This individual will work closely with Rahul Auradkar, EVP & GM of Data Cloud, to create differentiated product positioning, messaging, sales enablement, and go-to-market strategy for Data Cloud. This VP will report to the SVP of Next Gen Platform Product Marketing and serve on the leadership team with the other NGP (AI, Mulesoft, Tableau, App Dev, Developer) product marketing leaders. The ideal leader will develop a compelling and differentiating strategy, align and inspire an integrated team, and create a performance culture that helps everyone do the best work of their careers. Responsibilities: Develop and evolve a compelling narrative and value proposition for Data Cloud. Lead the team that builds all collateral (website, digital, videos, demos, enablement, etc.) for Data Cloud to reflect the positioning and showcase the vision of our overall solution. Partner with Product Management teams for the key Platform products and solutions to ensure the narrative is tied together. Develop and refine customer segmentation; understand and document detailed customer personas and needs. Build and maintain a robust demand generation engine to ensure a healthy, constantly progressing pipeline that aligns with the sales objectives. Oversee the creation and execution of high-impact, multi-channel marketing campaigns to drive marketing and sales qualified leads, and ultimately, customer acquisition and expansion. Launch new Data Cloud solutions and capabilities in tight coordination with Product and Sales leadership at Salesforce events. Drive field readiness and enablement for new Data Cloud solutions and capabilities. AR/PR: Work closely with the industry experts and Analyst and Press Relations teams to ensure effective thought leadership and ongoing relevance in the market. Stakeholder Management: Communicate effectively and frequently to ensure all stakeholders across product, sales, product marketing, marketing, and customer success are aligned in a highly matrixed organization. Define and track key performance indicators (KPIs) and regularly report on the performance of product marketing initiatives. Team Development: Develop and grow a team of diverse product marketing talent. Position Requirements: 10+ years of product marketing experience in B2B SaaS, with a minimum of 5 years in a leadership role. Proven track record of launching and growing products in the enterprise space, preferably data platforms or similar technology. Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences. Proven ability to work cross-functionally and build strong relationships with stakeholders at all levels of an organization. Demonstrated experience in synthesizing and translating market needs into product requirements; ability to manifest the product vision/direction via compelling positioning and messaging. Ability to influence and deliver results in global, matrixed environments comprised of internal and external stakeholders. Ability to travel domestically and internationally ~25% of the time. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $239,300 to $382,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are seeking a skilled and experienced Senior Analyst for Data Visualization & Analytics to join our dynamic team in this exciting new role within the Data Strategy & Operations, Marketing Automation team. The ideal candidate will be responsible for transforming complex data sets into visually appealing and easy-to-understand insights. In this role, you will work closely with cross-functional teams to identify key performance metrics, create interactive dashboards, and develop data-driven narratives to support strategic decision-making. The successful candidate should be able to effectively work and communicate collaboratively / cross-functionally with multiple teams located in different geographies, offer a strategic perspective and sound business judgment, and be agile and quickly adapt to changing priorities. Your work will help us showcase to our marketing leadership and stakeholders real-time, transparent insights into database health, marketable trends, growth trends, and beyond. Responsibilities: Design, development, testing and deployment of Tableau workflows and dashboardsDevelop a strong understanding of business requirements; working with stakeholders to define technical and process requirementsBuild dashboard tutorials, document process flows, and establish standards and requirements for various use cases, catering to both technical and non-technical audiencesAble to identify incomplete data, improve quality of data and integrate data from several data sourcesDefine standards and procedures for best practices for visual intelligence design & developmentBuild effective working relationships with team members Stay current with industry trends and advancements in data visualization techniques and tools. Desired Skills and Experience: 3-4+ years of experience with Tableau or similar BI tools and overall experience of 4 to 7 yearsUnderstanding of development, data modeling and ETL knowledge (e.g. Snowflake and Data Cloud)Expert in the visual representation of complex information for driving business impactExcellent problem solving, design, debugging, and testing skillsAbility to work with multiple different personality types while managing work load within a fast paced and dynamic workplaceExcellent verbal and written communication skillsExperience working with Salesforce CRM a plusAbility to quickly learn and gain deep understanding of SFDC business processes. Experience in Marketing Analytics (Lead management, Pipe metrics, Events/Campaigns etc.) a huge plus.Solution-oriented, resourceful and able to take initiative to drive projects and improve processes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $105,600 to $145,200. For California-based roles, the base salary hiring range for this position is $115,200 to $158,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. . About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Overview of the Role: Salesforce is looking for a curious and energetic Mid Market Account Executive with knowledge of technology and value-based solution selling. This Business Unit sells the entire Salesforce platform into a small set of named accounts. Think of yourself as the "General Manager" in this role - mapping account strategies, aligning resources and acting as the extension of your customer. You will work closely with other product specialists known as co-primes to help map out the best strategy for your customer. You will have technical support from solutions architects and sales engineers. This role will be responsible for the Singapore territory. Responsibilities: In this role, you will work closely with current and prospective customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals. You will collaborate with customers on the Salesforce Platform to evangelize solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business, as a valued member of our Ohana. Required Skills and Qualifications: Demonstrated success of quota carrying, technology solution-based direct sales experience Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities for the Singapore market Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom). Resource Application: Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Preferred Skills and Qualifications: Excellent interpersonal and communications skills. Sales Methodology education. Ability to develop cases and service requirements, while crafting and leading strategic alliances. Ability to thrive in a fast paced environment Track record of consistently achieving or surpassing quota Bachelor Degree and or equivalent experience [ based on region ] Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Note: By applying to the Mid Market Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring General Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. #LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Role Description Emphasizing Global Accessibility: Inclusivity drives ethical web app development. Non-compliant sites risk exclusion from a $1.2 trillion market. WCAG 2.1's prominence in global accessibility lawsuits, mandated by European and U.S. governments and advocated in APAC, reflects its importance. As part of the WCAG Warriors team, we spearhead web component development, ensuring WCAG compliance at the platform level. Serving as the WCAG lead, we steer web component initiatives to meet accessibility standards and tackle emerging WCAG issues. We advocate for AI integration, leveraging AI to streamline accessibility issue detection, triage, and resolution, adapting to evolving accessibility needs. Your ImpactAs a member of the WCAG Warriors team, your contributions will advance the Lightning platform. Collaborating with the User Experience team and internal developers, you'll ensure WCAG compliance and advocate for AI integration to streamline accessibility issue resolution. Responsibilities extend beyond component development to include spec reviews for new and existing components, ensuring consistent practices in Accessibility. Reviewing changes to components within and outside the team ensures quality and alignment with standards. Encouraging teams to leverage Base Components reduces platform liability. The team actively participates in documentation updates. Work is primarily conducted through GitHub pull requests and peer reviews, with Inner Source pull requests managed for contributions to the Base Component library. Join the WCAG Warrior team for an opportunity to drive innovative UI technologies forward Required Skills: UI software development experience. Proficiency in web development technologies (JavaScript, HTML, CSS, XML, JSON). Thorough understanding of accessibility standards and guidelines. Track record in developing accessible web components. Familiarity with assistive technologies Strong collaboration and problem-solving skills. Preferred Skills: Proficiency in HTML, CSS, and JavaScript Deep knowledge of WCAG and ARIA. Experience in creating accessible web components. Familiarity with assistive technologies such as screen readers and voice recognition software. Hands-on experience with modern frontend frameworks like LWC, ReactJS, Angular, or Vue.js. Capability to conduct accessibility audits and implement solutions effectively. Excellent communication and collaboration skills for working with design and development teams. Commitment to inclusive design principles and understanding of diverse user needs. Familiarity with accessibility testing tools and techniques for comprehensive evaluations. Knowledge of web development best practices to optimize accessibility and user experience. Dedication to continuous learning and staying updated on the latest accessibility standards and technologies. BENEFITS & PERKSComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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