Salesforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce’s Global Field Marketing (GFM) organization is a fast-evolving team at the forefront of this mission. We currently have an opening for an experienced Director, Marketing Strategy & Operations to join GFM’s Operations team. This team provides strategic resource allocation decision support to the GFM Executive Vice President (EVP) by helping to optimize the allocation of existing resources worldwide to align with organizational priorities. As the leader of a high impact team, the Director, Marketing Strategy & Operations will set the bar for being a collaborative, trusted business partner that can operate in a fast-paced environment while maintaining high standards. This role will act as a bridge across the larger Salesforce Marketing organization, connecting strategy through effective planning and establishing key processes and standards. The Director will lead three members of the team. Responsibilities Build Marketing Spend and Workforce Planning Functions: Ensure that marketing leaders are supported on all planning and forecasting motions by delivering a consistent set of budget management tools, enablement and reporting. Engage with cross-functional teams across Salesforce to ensure that the systems used for spend execution is efficient for field marketers. Resource Allocation: Lead strategic resource allocation conversations across GFM and prepare for Salesforce CMO and GFM leadership discussions. Business and Finance Partnership: Give insight to the business and Finance leadership to the current resource landscape and identify and recommend levers to drive operational leverage through resource prioritization and allocation. Decision Support: Apply strategic and systems thinking into resource planning to improve Return On Investment, including scenario and sensitivity analyses. Set up analysis frameworks and processes that take into account the impact of external factors, size of addressable markets, competitive landscape and existing commitments on a 3-year time horizon. Headcount Benchmarking: Operationalize Key Performance Indicators related to headcount efficiency and proactively recommend a course of action where needed. Mentor and Teacher: Act as a trusted advisor to marketing leaders across the organization, ensuring clear lines of communication are consistently maintained and encouraging a culture of new ideas Experience Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years experience in financial analysis, accounting, controllership or finance, or related field OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience. Prior experience in team leadership and motivating and inspiring a team Preferred Qualifications 8+ years of financial analysis experience, preferably in a high-tech company. Revenue Planning and/or Consulting experience is a plus. Proven communication and presentation skills. Can easily present sophisticated financial issues to non-finance executives. Demonstrated experience in developing sophisticated financial models and scenario analysis, able to show quantitative analysis skills. Ability to influence and impact without authority, operate in ambiguity, and tackle difficult problems, combined with the ability to prioritize and function well in a dynamic and matrixed environment. Interpersonal and cross group collaboration skills. Ability to drive simplicity within a sophisticated and matrixed environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Colorado-based roles, the base salary hiring range for this position is $159,000 to $230,600.For Washington-based roles, the base salary hiring range for this position is $174,800 to $253,600. For California-based roles, the base salary hiring range for this position is $174,800 to $253,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. A Renewals Manager is responsible for crafting strategic partnerships with internal partners such as the Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They also drive team success by minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing on findings/insights back to the business. Renewal Managers are responsible for ensuring that their customers are set up for success while optimizing financial outcomes. Responsibilities Develop and implement win/win negotiation strategies for medium and large account contract renewals that improve contract value while protecting and enhancing customer trust. Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer based on data-driven decisions Collaborate with internal resources such as Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, Legal, and Sales and Revenue Operations to develop comprehensive 'win' strategies Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure. Accurately maintain and update a rolling 120 day forecast of renewals in a territory and ensure any uncovered risk is clearly communicated in order to develop resolution strategies Implement standard methodologies for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting Achieve financial and strategic targets for minimizing attrition, positioning favorable terms, and boosting incremental revenue via up-sells, cross-sells, and add-ons Preferred Skills Knowledge of salesforce.com product and platform features and capabilities Ability to analyze data to formulate commercial recommendations. Familiar with enterprise CRM applications Experience negotiating complex multi-year contracts Willingness and desire to seek additional tasks or pilot projects that are useful to the department and/or organization Required Skills Proven experience in a Sales, Operations, or Account Management capacity with a focus on negotiating contracts Strong negotiation and objection-handling skills that allow for value-based contract negotiations at the CXO level. Strong process management, financial savvy, and adherence to policy Display strong collaboration skills, including the ability to influence Ability to react and adapt to potential rapid shifts in priorities and organizational policies Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. compensation strategy, design, analytics and administration. We are currently hiring for a Sr. Analyst, Global Incentive Compensation Analytics role in Toronto. This team player will have a key role in the annual GTM planning cycle to provide data driven insights that shape and improve Salesforce’s Incentive Compensation program. This role will work directly with commission plan designers in performing standard and ad hoc analyses to design and assess the effectiveness of the sales programs for various parts of Salesforce's Sales & Distribution organizations. As part of the Global Incentive Compensation Analytics team, you will support Sales Leaders, COOs, Sales Strategy leads to drive business strategy by making informed decisions backed by analytics. The candidate will be comfortable working in a dynamic, data-driven environment and demonstrate a natural curiosity when “digging” into the numbers. Responsibilities: * Participate in the annual company GTM planning cycle, provide analytics to leadership to support decision making * Model and recommend Incentive Compensation plan changes and sales contests, and develop performance metrics, to drive alignment of sales activities and team behavior with company objectives * Partner with Sales Strategy teams to drive business strategy and evaluate the impact of comp plan changes * Support Emerging Business Unit, Customer Success, Partner Sales, and Finance orgs to resolve Incentive Comp business inquires * Deliver dashboards for Sales, Finance and Exec leaders on sales performance and commission trends * Track commission costs and calculate ROI associated with Incentive Compensation programs * Develop Incentive Compensation training materials and Sales enablement tools * Work on process improvement projects across broader Incentive Compensation Team Experience/Skills Required: * BA/BS degree or minimum of 4+ years related experience in Analytics, Finance, Incentive Compensation, Sales Operations and/or Management Consulting * Ability to synthesize complex data into simple consumable deliverables with clear takeaways * Ability to independently address analytical requests: understand the ask, gather data, build models, perform analyses, validate assumptions, and summarize & present results * Must be able to manage multiple projects simultaneously while adhering to deadlines * Strong analytical, written, and oral communication skills; process oriented * Expert Excel skills: model building, use of advanced formulas and arrays, pivot tables, data manipulation, VBA * Knowledge of queries and data/reporting tools including SQL, Microsoft Access, etc. * Hands on experience with data visualization tools - Tableau preferred. * PowerPoint / Google Slides: develop presentations with summary of analytics / findings Experience/Skills Desired: * Experience working with complex sales compensation structures * Must be able to accurately compile and synthesize both quantitative and qualitative data * Superior problem solving skills * Ability to collaborate globally * Ability to work in a dynamic environment * Knowledge or background with CRM or SAAS business model preferred * Knowledge of Salesforce products and Xactly Incent a plus Would you like to apply to this job? Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce: At Salesforce, we believe in harnessing the power of technology to drive innovation and create a better future. We are committed to fostering a diverse and inclusive workplace where everyone can thrive. With artificial intelligence integrated across all products, Salesforce helps everyone in your company work more productively and better deliver the personalized experiences customers love. Join us in our mission to transform businesses and make a positive impact on the world. Position Overview: We are seeking a highly skilled and experienced Senior Director of IT Asset Management to oversee the management of our IT assets, including laptops, mobile phones, and software. This role is critical in ensuring that our productivity assets are provisioned efficiently, managed throughout their lifecycle, and meet the needs of our global community so they can do the best work of their lives. The leader will work to reduce the the cost to serve while working to improve the end-user experience as we secure the enterprise through sound asset management programs and practices. This role will lead a global team of regional leaders, asset managers, and program managers with a concerted focus on operational excellence and team development. The leader will interface with multiple groups including Infrastructure Engineering, Client Engineering, Sourcing, and Finance to align on standards, preferred suppliers and total cost of ownership. The role will provide guidance on career progression, people and delivery best practices, and facilitate executive engagement. Key Responsibilities: Provisioning and Lifecycle Management: Oversee the provisioning of laptops, mobile phones, and software to employees. Manage the lifecycle of IT assets, including refresh and return processes. Ensure timely and efficient deployment of assets to meet business needs. Optimization and Standards: Develop and implement standards for IT asset management to eliminate redundancy and waste. Ensure optimal use of asset entitlements and licenses. Identify opportunities for cost savings and value creation through effective asset management. Global Team Leadership: Lead and develop a global team of IT asset management leads across all Salesforce regions. Foster a collaborative and high-performance culture within the team. Develop and execute a workforce strategy that leverages managed service providers. Strategic Planning: Develop and implement strategies for IT asset management that align with business goals. Identify and mitigate risks associated with IT asset management. Stay current with industry trends and best practices to continuously improve asset management processes. Qualifications: 7+ years of experience in IT asset management or a related discipline (Program Management, IT Service Management, IT Operations), with at least 5 years in a leadership role Strong knowledge of hardware and software asset management best practices Experience managing global teams and working in a multinational environment Excellent communication and interpersonal skills Proven track record of driving cost savings and cost avoidance in asset management programs Relevant certifications such as ITIL, IAITAM, FinOps, or others Able to ensure operational excellence within the team and track strong KPIs for all team programs. A dynamic, confident personality that teams well with others and the ability to drive projects forward amidst multiple shifting priorities and goals in a matrixed organization. A creative problem solver who can work collaboratively, and lead a cross-functional team. Are passionate about being a customer advocate. You understand why your customers’ voices are so important. Know how to set goals, prioritize, and maintain focus when it comes to deadlines. Are flexible and can adapt quickly to changing priorities. Possess a good technical understanding and can pick up new tools quickly. Have strong interpersonal skills with excellent listening skills. Have experience working with individuals from different areas of the world and a basic knowledge of various cultures and customs. Willingness to go above and beyond to serve our customers and team. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Heroku believes that in the future, all applications will use AI/ML - just as all web applications use a database today. We are building a platform and developer experience that makes it easy for engineers to securely use these tools within the same trust envelope as their existing Heroku applications. As a platform engineer, you will focus on building elegant, curated, opinionated features that allow customers to use inference, evaluations, embeddings, RAG, guardrails, vector databases, and agentic workflows. Additionally, you will help internal teams leverage these platform features to build both internal systems and not-yet-imagined customer features. You bring practical, real-world knowledge of AI/ML and building distributed, highly available systems that operate at web scale. This is a senior technical individual contributor role, reporting to the Director of AI/ML Engineering. Your Impact: Deliver high-performing, well-documented, maintainable code that delivers new features and improves platform stability and performance.Collaborate effectively and joyfully with Heroku engineers, leaders, and product managers to deliver software that delights customers.Write ideas, plans, designs, experiments, test-plans, documentation to gather feedback and spread knowledge across HerokuWork in a consultative fashion to improve communication, teamwork and alignment among teams inside and outside of the organizationEnsure that we are continuously raising our standard of engineering excellence in AIMentor and guide engineers across Heroku in AI/Ml technologies and their applicationsParticipate in the AI team’s on-call rotation to address complex problems in real-time and keep services operational and highly available Required Skills: BS or MS in Engineering, Computer Science, Software Engineering, Artificial Intelligence, Machine Learning, or related disciplines or equivalent experience in technical leadership roles.Minimum of 3+ years of proven track record in individual-contributor tech roles in software engineering teams, with proven expertise in AI and platform engineering.Experience building production systems that use AI/ML technologies to solve real-world problems.Solid understanding of evaluation (measuring) and improving AI/ML systems to ensure solutions keep pace with changing data.Data literacy skills allow you to be comfortable with the myriad of types, sizes, and structures of data that AI projects may use.Deep programming experience with at least one programming language and willingness to learn Golang for production systems.Deep experience with relational databases, distributed systems, CI/CD pipelines, github, PRs, unit testing, functional testing, and modern software engineering practices.Bonus points for experience with kubernetes, terraform, and observability tools (e.g. OTEL, logging, etc).Bonus points for experience with AI/ML frameworks and tools such as PyTorch, TensorFlow, HuggingFace, LangChain, etc.Bonus points for familiarity with inference servers (e.g., vLLM, Triton, Ollama), vector databases, Retrieval-Augmented Generation methods, fine-tuning methods, etc.Experience with agile development methodologies (e.g., scrum)Ability to support an environment for clear and open discussion of all issues. You involve the right people, from your team and others, to resolve critical issues.Experience in continuous delivery and short-release cycles.Preferred Skills: Familiarity with Heroku and Salesforce platforms Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $151,800 to $227,700.For Colorado-based roles, the base salary hiring range for this position is $138,000 to $189,800.For Washington-based roles, the base salary hiring range for this position is $13,800 to $208,800.For Washington D.C based roles, the base salary hiring range for this position is $151,800 to $189,800. For California-based roles, the base salary hiring range for this position is $151,800 to $227,700.For Hawaii-based roles, the base salary hiring range for this position is $13,800 to $189,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Marketing Analytics Platforms team is at the forefront of leveraging data to drive decision-making within the organization. We are seeking a dynamic and experienced technical leader to head our data engineering efforts in Hyderabad. As a site-leader for our Hyderabad location, you will have the opportunity to lead a talented group of data engineers in developing and maintaining critical data products that fuel our marketing analytics and science initiatives. If you are passionate about leveraging data to drive business outcomes and thrive in a dynamic, collaborative environment, we would love to hear from you. Join us in shaping the future of marketing analytics at Salesforce! Responsibilities Hire, lead and mentor a team of data engineers to develop and maintain robust data products, including datasets, metrics, and feature sets. Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable data solutions. Partner with stakeholders to define and prioritize strategic initiatives that align with the company's goals and objectives. Champion operational excellence within the team, implementing processes and procedures to ensure reliable and efficient data pipelines and workflows. Establish and maintain best practices for data engineering processes, ensuring adherence to industry standards and compliance regulations. Act as a site leader, foster a collaborative and inclusive work environment that empowers team members to excel and grow in their careers. Provide regular updates and reports to senior leadership on the progress and performance of the data engineering function. Qualifications/Skills Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 15+ years of experience is data engineering. 5+ years of managing managers and senior engineers. Extensive experience in data engineering, with a strong background in building and scaling data products in a fast-paced environment. Expertise in data engineering technologies, including but not limited to data modeling, ETL processes, and data pipeline orchestration. Proven leadership skills, with the ability to inspire and motivate teams to achieve excellence. Strong interpersonal and communication skills are essential for effectively managing and mentoring a diverse team of data engineers. Experience collaborating with cross-functional teams and stakeholders to understand business requirements and translate them into actionable data solutions. The ability to build strong relationships and effectively communicate with stakeholders at all levels in Salesforce is essential. A growth mindset with a passion for learning new technologies and methodologies. The ability to adapt to evolving business requirements and technological landscapes is critical in this fast-paced environment. Marketing domain experience is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. What you’ll be doing... This RVP will lead Account Executives responsible for some of our most strategic financial services customers in Wealth, Insurance and Super. You will drive sales growth within Salesforce’s largest customers across the customer vertical. The RVP is responsible for defining strategies for growing revenue, identifying enterprise-wide opportunities, and successfully running at both the strategic and operational levels. Requirements include outstanding executive presence and communication skills, excellent cross-functional team leadership, a strong command of large and sophisticated deal motions and solution selling, an excellent eye for business and customer advocacy, and the ability to encourage and influence teams for continuous development and growth of self, customers, and business. Some of the things you will be doing include... You are the face of the company - comfortable calling on all levels of the C-Suite and leading new and ongoing relationships with senior executivesQuota responsibility for the region/vertical to meet and exceed sales goalsMaintain key customer relationships, and develop and implement strategies for expanding our customer baseProvide input, direction, and guidance to other staff in the region including Partner Management, Pre-Sales, and MarketingConduct presentations and demonstrations with the Customer 360 Product suite, evangelize Salesforce as a company and its products, negotiate terms and contracts, and close dealsDefine and implement sales plans and strategies for enterprise accounts, including specific account plans, defining named accounts and territories, etc.Provide detailed and accurate sales forecasting and pipeline reportsEnsure internal processes are followed, including the team’s adherence to supervising customer and transactional information in the CRM system and other sales and operational processes. Define new processes to increase overall productivity.Stay on top of the competition, competitive issues, and productsParticipate in team building and company growth activities including strategy setting, sales training, marketing efforts, and customer careTravel to customer locations in the territory to support sales efforts Who you are... Experienced. Enterprise software sales experience. Leadership experience in Enterprise software sales. Experience with the Technology customer vertical is a plus. Performer. Consistent overachievement of sales quota and revenue goals in a large geographic territory. Sales Cycle Expert. You have expertise at the transactional and Enterprise levels. Consistent track record of building satisfied, loyal, and referenceable customers. You know how to “drive a deal”. Go-Getter. Willing to focus and commit with a strong work ethic; self-directed and resourceful. Ability to work autonomously with technical products and office applications. Inspirational Leader & Culture Builder. You lead with passion, authenticity, humility, emotional intelligence, and integrity. You are a team and culture builder who embraces and exemplifies Salesforce core cultural values and possesses shown success working within a highly matrixed organization. You excel at developing and cultivating strong relationships across all functions. You are a Recruiter! Salesforce hires company builders; employees are expected to be on the constant lookout for the best talent to bring on board, helping Salesforce continue to build one of the best companies in the world. Who is Salesforce? We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information” Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is on a transformative journey, one that focuses on delivering unparalleled customer success and propelling our growth. Central to this journey is the establishment of a robust data foundation, essential for all our core marketing functions, powered by intelligent data products. The Salesforce Marketing Analytics Platforms team is spearheading this initiative, using data to inform and influence our decision-making processes. The Marketing Decisions Science team is working to rebuild and modernize our data architecture with a cloud first approach and leveraging code reusability through a standardized metadata driven approach and we are looking for an experienced Data Platform Engineer to join our team. This role is responsible for designing, building, and maintaining data engineering architecture on the AWS cloud platform, with a strong focus on tools like Apache Airflow and related cloud services through AWS. The ideal candidate will have a deep understanding of metadata-driven design approaches, strong software development skills leveraging abstract class methodologies, and a passion for creating scalable and efficient data pipelines. Key Responsibilities: Architect and Build Data Engineering Infrastructure: Design, develop, and maintain data engineering infrastructure on AWS, leveraging services like Airflow, EMR, ECS, SQS, SNS, S3, Glue, and others. Implement Data Orchestration: Create and manage data orchestration workflows using Apache Airflow to schedule, monitor, and optimize data processing tasks. Software Engineering: Python, Java, with strong software engineering skills, specifically in abstract class driven design, infrastructure as code (Iac), and object oriented programming (OOO). Data Transformation: Enhance the functionality of dbt (data build tool) to integrate into our cloud data platform through custom utility development that integrates with Airflow as well as improvements to our CI/CD processes. Metadata-Driven Design: Implement and advocate for metadata-driven design principles to enhance data lineage, documentation, and data governance. Optimize Performance: Continuously monitor and optimize data pipelines for efficiency, scalability, and cost-effectiveness, additionally leverage abstract class methodology to ensure scalability and performance of our platform. Security and Compliance: Ensure data security and compliance with industry standards and company policies, including data encryption, access controls, and auditing. Collaboration: Collaborate with data engineers, data scientists, analysts, and other stakeholders to understand data requirements and deliver data solutions that meet their needs. Documentation: Maintain thorough documentation of data engineering processes, pipelines, and architecture. Problem Solving: Identify and address data engineering challenges, troubleshoot issues, and propose innovative solutions. Stay Current: Stay up-to-date with industry trends, best practices, and emerging technologies in data engineering and cloud computing. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field along with 6+ years of relevant experience in the field. Proven experience as a data platform engineer, with a focus on AWS cloud platform. Strong expertise in Apache Airflow and related AWS services for data orchestration and transformation. Proficiency with programming languages like Python, SQL, and familiarity with relevant SDKs. Experience with metadata-driven design approaches, advance software development, and data modeling. Necessary to understand advanced coding concepts such as abstract classes in Python, and ability to develop custom tooling for data platforms and supporting CI/CD processes. Deep knowledge of AWS services such as EC2, S3, Glue, and IAM. Deep knowledge of Infrastructure as Code (IaC), Terraform preferred. Understanding of data governance, security, and compliance principles. Excellent problem-solving skills and the ability to work collaboratively in a team. Strong communication skills to effectively interact with cross-functional teams. AWS certifications (e.g., AWS Certified Data Analytics, AWS Certified DevOps Engineer) are a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Named Account Executive, Enterprise Sales - Industry: Oil & Gas / Energy Location: São Paulo About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. Named Account Executive, Enterprise Sales - Oil & Gas / Energy Salesforce.com provides a compelling opportunity for Sales Professionals with a proven track record exceeding quota in technology sales for Healthcare Industry Our goal is to build an organization of intelligent, ambitious, Account Executives committed to our vision of changing the software landscape. With 95% customer satisfaction, a best-in-class CRM/Sales Force Automation tool that Reps love to use, and a fiercely loyal customer base, it’s a powerful combination for sales success. Top sales talent across the world join us for or our “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, team atmosphere. You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in Brazil. Your accounts will be a blend of clients with addition revenue opportunities and prospects. You must be able to forecast sales activity and revenue achievement while creating satisfied and referenceable customers. Very competitive comp plan with tremendous upside earnings potential. Responsibilities: We are seeking proven, quota-carrying sales performers to help us grow our Brazilian customer base. Responsibilities include generating new business in existing accounts and in new markets, as well as playing a key role as you drive strategic, enterprise-wide CRM initiatives for companies across the region. Additional efforts include: 7+ Years of experience in Enterprise Software Sales, ideally with experience with large enterprises; Proven track record in a "hunting position" but with good team selling skills; Result-oriented performance, with a good performance track record and quota exceeded in the past years; Excellent relationship with C-Level executives; Deep experience in Solution Selling and long, complex sales cycles; Good interpersonal skills and ability to lead virtual teams; Past experience in the Oil&Gas / Energy Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement. Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment Key Responsibilities Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned to customer business objectives Coordinate internal Salesforce resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within new and existing, assigned accounts (upper Commercial Segment and Enterprise accounts) Key Functional Competencies Business Foundations Industry Foundations Value Calculation Point of View Development Value Realization Account Team Alignment Executive Alignment Our investment in you World class enablement and on-demand training - check out Trailhead.com for a sneak peek! Sandler Sales Training Week-long product bootcamp Fast Ramp mentorship program Weekly 1:1 coaching with your leadership Clear path to promotion with accelerated leadership development programs Exposure to executive thought leaders with a passion for living our values Volunteer Opportunities: Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal year 2019. We have a public-facing website that explains our various benefits for: Health Benefits Financial Benefits and perks Time off & leave policies Parental benefits Perks and discounts Visit https://www.getsalesforcebenefits.com/en for the full breakdown! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce B2C Commerce Cloud 製品のエキスパートとして、お客様が直面している課題の技術的インターフェースを担っていただきます。 テクニカルサポートエンジニアは、お客様を成功に導く専門家です。高い技術力と迅速、丁寧、的確なサポートサービスを提供し、顧客満足度を最大化することで、Salesforceの成長に貢献することをミッションとしています。 職責には以下が含まれますが、これらに限定されるものではありません。担当製品（Salesforce B2C Commerce Cloud）における技術的な問題のトラブルシューティングを含むソリューションの提供お客様の期待値を管理し、優れた顧客体験を提供卓越した分析、トラブルシューティング、および問題解決の専門知識の提示開発部門やSREチームと緊密に連携したソリューションの提供プレッシャーのかかる状況下でのマルチタスクと効率的な業務遂行担当分野の製品機能における技術的専門性の確立および保持周囲のメンバーと積極的に助け合い、チームパフォーマンスの最大化に貢献業務に関連するトレーニングへの積極的かつ継続的な参加ナレッジ文書の作成と管理 必須要件: コンピューターサイエンスまたは同等の経験の学士号文書および口頭での優れたコミュニケーション能力エンジニアリング、プログラミング、またはテクニカルサポートの実務経験ウェブ、アプリケーション、データベースサーバーの役割などシステム構成の理解Webアプリケーションの開発・デバッグ経験HTML、JavaScript、CSSなどのWeb技術に関するトラブルシューティング/原因切り分けのスキルデータベースの概念、データ管理（RDBMS）、SQLの経験ネットワークおよびデータ通信技術の理解：DNS、SSL、ファイアウォール、各種通信プロトコルの全般知識日本語（流暢な会話および読み書き）/ 英語（読み書き必須、会話尚可） 推奨要件: Salesforce製品またはその他のクラウドベースのテクノロジーの経験カスタマーサポートまたはカスタマーサービスでのお客様対応の実務経験eコマースプラットフォームでの業務経験Salesforce 認定資格Certified Salesforce AdministratorCertified Application BuilderCertified B2C Commerce Developer Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. What’s in it for you? What you will get from us is the opportunity to sell the best products in market, best in class onboarding and training, an excellent commission plan, extraordinary benefits including 7 days of paid volunteering each year, subsidised private health insurance, a wellness benefit that covers various wellness activities, the latest tech appliances and outstanding support from pre-sales, marketing, lead generation, sales programs and more. About the Position The Digital Account Executive builds, identifies and closes opportunities for Marketing Cloud & Commerce Cloud across our Growth clients (45-200 FTE). You will drive deals from first call to close, and must be a driven individual who can generate a large amount of pipeline for the business within a short period of time, effectively leading sophisticated deals throughout the entire sales process to order form signature. You will be passionate about our customer accounts, partnering with other Salesforce Account Executives to drive new sales across all of your accounts. You will do this by: Developing opportunities through your new business development skillsAdvising customers on the Salesforce Platform and promoting solutions to help them achieve their business goalsWorking with the support team and engaging appropriate resources to lead the end to end sales processUsing your solution selling expertise to uncover customer challenges and to increase revenue by using Salesforce technology to solve customer problemsRegularly running customer cadence to lead and build high value, long lasting relationshipsTerritory/Vertical identification research to formalise a go to market strategy and build qualified target accounts.Maintaining a long term perspective to maximise overall revenue generation while being able to generate short term results. About You This is a brilliant role for a tenured Account Executive who has a passion for business development and hunting, and can demonstrate the gravitas needed to influence at this level. You will have carried a quota and worked toward sales targets. You will ideally have experience engaging with and selling to senior marketing stakeholders, including CMO’s, CDO’s, CCO’s, Digital Marketing and Customer Experience Leads. You are self-motivated and can operate in a fast-paced sales environment. Ambiguity doesn’t scare you, and you’re driven to not only achieve your target, but to blow past it.You are resilient and have a high EQ. We have a fast paced team with multiple collaborators so being able to keep a calm approach is key.Embody a growth mindset. You’re thinking ahead and have a plan for yourself. Avid learners wanted.You're able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser' with your customersSelf awareness is very important, and you must understand your ‘why’. You’re naturally curious and passionate about the chance to absorb all Salesforce has to offerPrevious Sales Methodology training, CRM experience, and strong customer references preferred. Volunteer Opportunities: Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The ES Employee data analyst is a member of the Global Operations Centre employee data (GOC EED) team. This role reports to the Supervisor Global employee data team and is critical to ensuring clean data and streamlined processes. Responsibilities: * The responsibilities of the ES employee data analyst include but are not limited to the following: * Recommend and plan for improvements, enhancements, and new applications to the Workday system. Determine solutions and opportunities to meet emerging ES/business priorities and requirements. Centralise resource for testing all agreed upon configuration changes. * Assist in testing configuration, and implementation of new projects, enhancements, and interfaces * Coordinate and complete global E2E UAT for Workday updates to ensure security access, business processes, and mass loads (EIBs) are functioning as expected * Maintain documentation for new business processes, including updating existing documentation based on enhancement made to existing processes and tools * Perform root cause analysis and resolve issues * Serve as the in-house escalation point for all employee data Tier 2 issues * Partner with internal customers to help drive adoption and enhance the value of Workday. * Actively research for new enhancements and releases in Workday, and continually challenge decisions to deliver a Workday environment that is best aligned with the needs of a global company. * Creates, maintains and supports a variety of standard and custom reports, queries and metrics to provide business insight into human capital data in line with reporting governance model * Network multi-functionally within GOC - and beyond - finding opportunities to provide thought partnership for processes, procedures, and training that will shape the way the GOC operates now and in the future * Lead multiple projects and mentor junior members of the employee data team * Act as a point of contact for issues that arise in the absence of the team's manager Requirements for Success * 4 to 6 years progressive experience working on Workday * Workday Pro Certified (preferred) and experience on mass data uploads (EIBs), data audits * Experience in managing end to end annual compensation cycles and other programs * Intermediate Excel experience working with large data sets using sophisticated formulas and functionality * Innovation: Identifying areas of improvement and ensuring technology solutions are adopted both at process and operational level. * Problem Solving: uses detailed logic to understand hidden problems and identify effective solutions without adding complexity * Communication: Possess excellent presentation skills and confidence presenting to upper management * Priority Setting: Ability to work well under pressure, handle various tasks in a fast-paced environment * Customer Focus: Ability to work multi-functionally and handle multiple responsibilities with tight deadlines * Detail Oriented: Focus on data accuracy and system integrity * Demonstrable ability to lead and direct multidisciplinary teams to build impactful customer solutions Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with CRM+AI+Data+Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Slack At Slack, we believe that our success is directly tied to the value our customers derive from our product. We demonstrate Slack’s platform flexibility by designing and delivering the right experiences for our customers, their teams and the individuals within it. Department Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Overview of the Role The Account Partner is a proven, passionate, strategic sales executive responsible for selling the full portfolio of Slack Professional Services offerings to Slack’s most strategic and ambitious customers. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Slack investment. You will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation & solution selling to C-level customers. The primary measurement of success for this role will identifying be YoY growth in overall services bookings and revenue. Responsibilities: Exceed Slack Professional Services Sales growth and bookings, ensure organizational health and customer satisfaction goalsUtilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomesEngage customers using a consultative solution selling approach that positions Salesforce and yourself as a long-term trusted advisor relationshipCreate a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce/Slack PlatformDevelop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Professional Services YOY revenue growthSell as a team, forming strong relationship with our License Sales organization and regional Alliances/Partner organizations that are instrumental to successBe a recognized role model for collaboration, leadership and overall business results As an Account Partner you: are internally and externally recognized as business contributor, industry or product specialist.have high level of knowledge of emerging business / industry trends, competitive direction and product direction.determine the best customer success approach based on general direction from senior management.work on complex business issue and initiatives that require business or industry knowledge.act as an advisor on complex issues and initiatives, exercising discretion and latitude in reaching their goals. Preferred Qualifications & Skills: 8+ years of consultative sales experience with a proven record of consistently exceeding quota of at least 2M USD per FYOf which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale SaaS provider or system integratorDemonstrated ability to develop and maintain C-level/HoD level relationships where you are recognized as a trusted advisorExperience growing accounts with large and complex pursuitsHighly collaborative and excels in a complex, matrix environmentTeam player with strong interpersonal skillsExcellent value proposition and presentation skillsFluent in Japanese & English - both spoken and writtenAbility to thrive in a fast-paced, unpredictable environmentExperience of using Salesforce or similar CRM platform for Account and Opportunity managementBusiness level proficiency in Korean language would be a big plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Data Technical Consultant is a demonstrated expert in technical and/or functional aspects of customer and partner engagements that lead to the successful delivery of data management projects. The Data Architect plays a critical role for setting customers up for success by prescriptively helping to shape and then execute in the Salesforce data space. This role also provides subject matter expertise related to the data management solutions and ensures successful project delivery. Requirements 6+ years’ experience working on complex data projects including migrations, integrations, data architecture and data governance Ability to convert high-level requirements into a solution – i.e. you do not need a detailed specification to be successful Solid experience with an ETL any of the mentioned tools (ex. SSIS, Boomi, or Informatica Power Centre, Mulesoft) Experienced technology leader with extensive Data Quality, Data Management, Data Security, Data Governance skills Proficient with PL/SQL query writing and strong relational database background/understanding. Basic Understanding of DBamp. Experience on SF Data Loader and writing SOQL is an asset. Should expose himself as SME in Migration tools. Experience with BI tools like Tableau, Qlik, Salesforce Analytics is an asset Experience with master data management projects and practices is an asset. Candidates should have about at least 2 years of experience in Salesforce.com and should have a thorough understanding of the Salesforce.com project lifecycle. The Candidate should have good organizational and customer service skills so that the clients are happy with the working of the organization. A strong knowledge of enterprise analytics, big data platforms, data exchange models, CRM, MDM, and cloud integration is preferred. Data modeling experience; specifically designing logical models/data dictionaries from business requirements Applicants should be able to give Architectural/Design insight in the project if required. Implementation experience and domain knowledge in Salesforce Sales and Service functionality and any of the following multiple CRM subject areas. Excellent Mentorship and team handling skills. Excellent Troubleshooting Skills. Good understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. Responsibilities of a Data Consultant Eliciting data requirements during business solution design sessions and translating these into a solution Data modelling for custom salesforce.com projects/functionality Provide data governance thought leadership to clients so that they can manage and use their data to its fullest Conducting data audits, cleansing and de-deduplication projects to clean data Conducting analysis of customer data to identify key predictors of activity: from lead management through to forecasting Developing ETL processes for data migration and integration projects. Own and aggressively drive forward specific areas of technology architecture. Provide architectural solutions/designs to project execution teams for implementation. Lead projects within architecture. Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features. Team Level Supports the day-to-day progress of their team member’s career goals as set in their Career Development Plan Mentors and coaches their team members through regular one-on-ones with a primary focus on the People and secondly Project perspective Guides new team members through their onboarding plan. Motivates and inspires team members by showing appreciation and giving recognition for, not just hard work, but great work, and highlighting alignment with Traction’s values Support multiple teams with planning, scoping and creation of technical solutions for the new product capabilities, through continuous delivery to production. Liaise with team and clients for resolving technical dependencies, issues, and risks. Drive common vision, practices and capabilities across teams. Work among a team of consultants to deliver Salesforce.com to our customers for all project stages (requirements definition, planning, functional design, prototyping, development, test, issue resolution, deployment, and support). Actively Participation on Guild and motivate team on initiatives Motivate Team to use ReuseIT Traction products to existing Assets and Create reusable apps to add more values. Analyse and identify gaps in functional/business requirements and should be able to effectively communicate with both Business and Functional analysts on the same. He will manage more than 2 projects at a time and manage 2+ Junior resources and above level population and make sure their goals are aligned with company objectives. Deliver regular positive and constructive feedback to the team. Should be able to assess the impacts on technical design because of the changes in functional requirements. Serve as a mentor to the team and actively engage as part of the project on assigned client engagements to ensure timely delivery as per the best practices. Others Making sure his/her reportees aligned with company V2MOM. Ability to work under challenging environments and timelines. Willingness to learn new technologies. Ability to maintain cordial client relationship Good Communication and presentation skills Should be willing to travel Certification Requirements: Desired to have Salesforce Certified Administrator (201) Desired to have Salesforce Certified Sales Cloud Consultant or Salesforce Certified Service Cloud Consultant Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details Salesforce is embarking on our own Digital Transformation to deliver customer success for our customers and accelerate our growth. A key pillar of this transformation is scaling the deployment, configuration, and management of our global analytics platforms to measure and generate insights on Salesforce prospect and customer behaviors. We are seeking a dynamic and experienced Senior Manager of Data Engineering to lead our talented team in developing and implementing robust data solutions on Salesforce Data Cloud. The ideal candidate will possess a strong background in Salesforce Development, modern data engineering technologies including DBT, Airflow, Snowflake, and Python. Additionally, experience in managing data engineering teams, coaching team members through technical challenges, and overseeing day-to-day people management activities is essential. The right candidate brings world class business understanding on the value of connecting all customer data along with the technical aptitude required to manage high volume transactional data sets. This candidate will have experience integrating and applying customer data for marketing segmentation, targeting, and personalization. This role will drive the technical implementation of Salesforce’s own customer data platform (Salesforce Data Cloud) and partner closely with the Salesforce product teams to inform the future roadmap. Key Responsibilities: Lead and manage a team of data engineers, providing guidance, support, and mentorship to drive excellence in performance and results. Collaborate with cross-functional teams to design, develop, and implement data solutions that align with business objectives and requirements. Drive the adoption and implementation of modern data engineering technologies and best practices, including DBT, Airflow, Snowflake, and Python. Oversee the development and maintenance of Salesforce solutions on Salesforce Data Cloud, ensuring alignment with organizational goals and standards. Manage the end-to-end engineering lifecycle, from data acquisition and integration to transformation and visualization on Salesforce Data Cloud Platform. Act as a subject matter expert on Salesforce Data Cloud and data engineering principles and technologies, providing insights and recommendations to inform decision-making processes. Monitor and optimize data pipelines and workflows to ensure scalability, reliability, and efficiency. Stay updated on industry trends and emerging technologies in data engineering, leveraging knowledge to drive continuous improvement and innovation. Qualifications: Minimum 12 years of experience in data engineering and 5 years of experience in managing and building team of data engineering, with a focus on Salesforce Development and modern data engineering technologies. Proven experience managing and leading data engineering teams, with a track record of success in delivering high-quality solutions on time and within budget. Good to have experience in Salesforce Development, with experience in Salesforce Data Cloud considered a significant advantage. In-depth knowledge of modern data engineering technologies and tools, including DBT, Airflow, Snowflake, and Python. Experience with CDP implementation is highly desirable. Proven experience working directly with senior executive leadership and ability to lead significant programs with market impact across multiple business units and/or companies. Proven experience recruiting and mentoring world class data talent Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Demonstrated ability to coach and mentor team members, fostering a culture of learning, growth, and continuous improvement. Strong problem-solving skills and attention to detail, with a proactive and results-oriented approach to achieving objectives. Inspiring team player with a driven, results-focused attitude that is able to support multiple large initiatives across cross-functional teams (Product, Engineering, Customer Success, Product Marketing, SIs, and more). Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The Salesforce Marketing Decision Science team uses data and AI to drive decisions across the organization to enhance our pipeline, ACV, and customer success. Whether making a strategic decision with analytics or an automated decision with marketing automation, we strive to use data and AI responsibly to grow our business and improve the customer experience. We build data and AI products on Salesforce technology to help with Salesforce’s own digital transformation. The tools we build fuel marketers with the data-driven insights they need to drive the sales pipeline, increase customer adoption, and create better experiences for all of our collaborators. We lead the entire data supply chain from creation to storage to transformation and use in algorithms, data products, insights, and experiments. We take a trust-first approach to ensure data is collected and used appropriately and that our data products can be relied on by all collaborators.The Marketing Automation Technical Operations (MATO) team operates within the MDS team and Salesforce’s Global Marketing Technology Organization, supporting the entire enterprise. Our technology, processes, and staff are integral to Salesforce’s global Lead Generation pipeline, and we also manage platforms used by our enterprise customer data deployment of Salesforce Data Cloud.We are seeking individuals who possess an exceptional grasp of technology, those who thrive on understanding complex topics and solving intricate problems. Our ideal candidates are excited by the challenge of dissecting new issues and exploring solutions, both through the user interface and behind the scenes. Salesforce is committed to revolutionizing Digital Marketing and enhancing the Customer Experience, and MATO needs top-tier talent to achieve this vision. What Are We Looking For?As a Systems Senior Lead, Automation Platforms, you will be responsible for leading the development, implementation, and support of marketing automation platforms in an enterprise IT environment. You will ensure the quality delivery of enterprise solutions and be the go-to person for major incidents, production events, and platform escalations. Below are the detailed expectations for the roleTechnical Expertise:Extensive Platform Knowledge: Strong understanding of platform-specific development, implementation, and support, especially in Salesforce ecosystems including Heroku. Ability to leverage Salesforce's native functionality to meet business requirements.Coding Proficiency: Intermediate knowledge of coding languages such as Apex, Java, Python, or other relevant languages to perform complex customization and automation.Operational Skills:Project Management: Experience in managing multiple projects and priorities simultaneously, ensuring timely and high-quality delivery of solutions. Familiarity with project management tools like Jira, Trello, or Asana. Comfortable within project management software, and able to deliver within SCRUM / AGILE, and against Waterfall approaches.Support Playbook Development: Ability to develop and maintain support playbooks, ensuring best practices are followed and continuously improved.Document Management: Develop and maintain a collateral lifecycle process, ensuring ongoing relevance by continuously updating or deprecating content, while also refining shared standards.Problem Solving:Root Cause Analysis: Proficient in conducting root cause analysis for complex issues and implementing effective resolution strategies.Troubleshooting: Expertise in diagnosing and troubleshooting complex declarative and code issues within the platform, ensuring minimal downtime and disruption.Process Improvement: Lead efforts in identifying and implementing automation opportunities to improve efficiency and reduce manual efforts. Drive process improvements and change management initiatives, ensuring smooth transitions and adoption across the organization.Vendor and Relationship Management:Vendor/User Management: Experience in managing vendor/user relationships, ensuring service levels are met, and fostering collaborative partnerships.Stakeholder Engagement: Excellent skills in building and maintaining relationships with business stakeholders, project teams, and scrum teams to ensure alignment and successful delivery of solutions.Collaboration: Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Serve as a liaison between product, engineering and operations teams, including complimentary teams in other lines of business.Disaster Recovery and Incident Management:Escalation Management: Act as the primary point of contact for major escalations, ensuring swift and effective resolution of critical issues.Disaster Recovery Planning: Develop and lead disaster recovery plans and tests, ensuring the organization's preparedness for unexpected events.Communication and Leadership:Effective Communication: Strong verbal and written communication skills to articulate technical concepts to non-technical stakeholders and create comprehensive documentation. Present work to stakeholders, and participate in new business presentation opportunities with external prospects and customers.Leadership: Demonstrated leadership capabilities, including mentoring and guiding junior team members, fostering a collaborative and high-performance work environment. Serve as an enablement evangelist and subject matter expert. Anticipate and answer incoming questions about owned programs and capabilities.Innovation and Knowledge Management:Creation & Delivery: Provide product training and technical expertise. Facilitate the creation and maintenance of product & process materials. Create content for certification, self-service enablement, and presentation.Knowledge: Develop a broad technical understanding of integrated ecosystems, and a deep technical understanding of their owned business area, B2B variations, and related regulations & risk categories.Ideate & Innovate: Explore new ways of improving existing collateral and products. Gather and promote the most relevant ideas into new approaches. Identify and present innovative enablement solutions. Employ automation, self-service, dynamism where possible, and design all content for maximum re-use with minimum effort.Enterprise Scale: Design all content for maximum re-use with minimum effort, and employ automation, self-service, and dynamic approaches where possible.Flexibility:Adaptability: Travels as required. Performs other related duties as required.Minimum Qualifications:3-5+ years of relevant industry experience in platform-specific development, implementation, or support in an enterprise IT environmentAdvanced knowledge of salesforce platform native functionality and best practices.Advanced knowledge in one or more business process verticals.Intermediate knowledge of coding languages.Major escalations management and disaster recovery support experienceDemonstrated ability to build internal relationships across engineering and productAptitude to quickly understand systems and technical concepts in order to explain to business partners.Aptitude to identify and address delivery, model, and staffing challenges.Proven track record of delivering successful enablement programs, concurrently and at scale.Ability to work independently with little or no supervision while maintaining a high level of efficiency, within a distributed remote and global organization.Self-motivated and enthusiastic with proven creative and critical thinking capabilities.Understands and deals well with rapid development cycles and within shifting priorities; remains flexible and calm in the face of uncertainty.Experience working with remote / global teams and governance structures.Strong verbal, written, presentation, and interpersonal communication skills.Strong attention to detail and focus on task completion.Highly proficient in MS Office, Google Docs, Quip / SalesforceAnywhere, LucidChart / Smartsheets, Jira / GitHub, virtual meeting & collaboration software.Required Certifications:Salesforce AdministratorSalesforce Platform Developer IPreference will be given to applicants with experience in one or more of the following:Experience working within or with Enterprise scale organizations in a consultancy / professional services capacity is a plus.Extensive experience in platform-specific development, implementation, or support in an enterprise IT environmentProven track record of handling complex declarative/code issues troubleshootingPreference for candidates with experience or familiarity with Salesforce Data Cloud and Salesforce FlowsAdditional Preferred Certifications nice to have:: Salesforce Advanced AdministratorSalesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce Platform Developer IISalesforce Platform App BuilderSalesforce Heroku Architect Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The Salesforce Marketing Decision Science team uses data and AI to drive decisions across the organization to enhance our pipeline, ACV, and customer success. Whether making a strategic decision with analytics or an automated decision with marketing automation, we strive to use data and AI responsibly to grow our business and improve the customer experience. We build data and AI products on Salesforce technology to help with Salesforce’s own digital transformation. The tools we build fuel marketers with the data-driven insights they need to drive the sales pipeline, increase customer adoption, and create better experiences for all of our collaborators. We lead the entire data supply chain from creation to storage to transformation and use in algorithms, data products, insights, and experiments. We take a trust-first approach to ensure data is collected and used appropriately and that our data products can be relied on by all collaborators.The Marketing Automation Technical Operations (MATO) team operates within the MDS team and Salesforce’s Global Marketing Technology Organization, supporting the entire enterprise. Our technology, processes, and staff are integral to Salesforce’s global Lead Generation pipeline, and we also manage platforms used by our enterprise customer data deployment of Salesforce Data Cloud.We are seeking individuals who possess an exceptional grasp of technology, those who thrive on understanding complex topics and solving intricate problems. Our ideal candidates are excited by the challenge of dissecting new issues and exploring solutions, both through the user interface and behind the scenes. Salesforce is committed to revolutionizing Digital Marketing and enhancing the Customer Experience, and MATO needs top-tier talent to achieve this vision. What Are We Looking For?As a Systems Senior Lead, Automation Platforms, you will be responsible for leading the development, implementation, and support of marketing automation platforms in an enterprise IT environment. You will ensure the quality delivery of enterprise solutions and be the go-to person for major incidents, production events, and platform escalations. Below are the detailed expectations for the roleTechnical Expertise:Extensive Platform Knowledge: Strong understanding of platform-specific development, implementation, and support, especially in Salesforce ecosystems including Heroku. Ability to leverage Salesforce's native functionality to meet business requirements.Coding Proficiency: Intermediate knowledge of coding languages such as Apex, Java, Python, or other relevant languages to perform complex customization and automation.Operational Skills:Project Management: Experience in managing multiple projects and priorities simultaneously, ensuring timely and high-quality delivery of solutions. Familiarity with project management tools like Jira, Trello, or Asana. Comfortable within project management software, and able to deliver within SCRUM / AGILE, and against Waterfall approaches.Support Playbook Development: Ability to develop and maintain support playbooks, ensuring best practices are followed and continuously improved.Document Management: Develop and maintain a collateral lifecycle process, ensuring ongoing relevance by continuously updating or deprecating content, while also refining shared standards.Problem Solving:Root Cause Analysis: Proficient in conducting root cause analysis for complex issues and implementing effective resolution strategies.Troubleshooting: Expertise in diagnosing and troubleshooting complex declarative and code issues within the platform, ensuring minimal downtime and disruption.Process Improvement: Lead efforts in identifying and implementing automation opportunities to improve efficiency and reduce manual efforts. Drive process improvements and change management initiatives, ensuring smooth transitions and adoption across the organization.Vendor and Relationship Management:Vendor/User Management: Experience in managing vendor/user relationships, ensuring service levels are met, and fostering collaborative partnerships.Stakeholder Engagement: Excellent skills in building and maintaining relationships with business stakeholders, project teams, and scrum teams to ensure alignment and successful delivery of solutions.Collaboration: Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Serve as a liaison between product, engineering and operations teams, including complimentary teams in other lines of business.Disaster Recovery and Incident Management:Escalation Management: Act as the primary point of contact for major escalations, ensuring swift and effective resolution of critical issues.Disaster Recovery Planning: Develop and lead disaster recovery plans and tests, ensuring the organization's preparedness for unexpected events.Communication and Leadership:Effective Communication: Strong verbal and written communication skills to articulate technical concepts to non-technical stakeholders and create comprehensive documentation. Present work to stakeholders, and participate in new business presentation opportunities with external prospects and customers.Leadership: Demonstrated leadership capabilities, including mentoring and guiding junior team members, fostering a collaborative and high-performance work environment. Serve as an enablement evangelist and subject matter expert. Anticipate and answer incoming questions about owned programs and capabilities.Innovation and Knowledge Management:Creation & Delivery: Provide product training and technical expertise. Facilitate the creation and maintenance of product & process materials. Create content for certification, self-service enablement, and presentation.Knowledge: Develop a broad technical understanding of integrated ecosystems, and a deep technical understanding of their owned business area, B2B variations, and related regulations & risk categories.Ideate & Innovate: Explore new ways of improving existing collateral and products. Gather and promote the most relevant ideas into new approaches. Identify and present innovative enablement solutions. Employ automation, self-service, dynamism where possible, and design all content for maximum re-use with minimum effort.Enterprise Scale: Design all content for maximum re-use with minimum effort, and employ automation, self-service, and dynamic approaches where possible.Flexibility:Adaptability: Travels as required. Performs other related duties as required.Minimum Qualifications:3-5+ years of relevant industry experience in platform-specific development, implementation, or support in an enterprise IT environmentAdvanced knowledge of salesforce platform native functionality and best practices.Advanced knowledge in one or more business process verticals.Intermediate knowledge of coding languages.Major escalations management and disaster recovery support experienceDemonstrated ability to build internal relationships across engineering and productAptitude to quickly understand systems and technical concepts in order to explain to business partners.Aptitude to identify and address delivery, model, and staffing challenges.Proven track record of delivering successful enablement programs, concurrently and at scale.Ability to work independently with little or no supervision while maintaining a high level of efficiency, within a distributed remote and global organization.Self-motivated and enthusiastic with proven creative and critical thinking capabilities.Understands and deals well with rapid development cycles and within shifting priorities; remains flexible and calm in the face of uncertainty.Experience working with remote / global teams and governance structures.Strong verbal, written, presentation, and interpersonal communication skills.Strong attention to detail and focus on task completion.Highly proficient in MS Office, Google Docs, Quip / SalesforceAnywhere, LucidChart / Smartsheets, Jira / GitHub, virtual meeting & collaboration software.Required Certifications:Salesforce AdministratorSalesforce Platform Developer IPreference will be given to applicants with experience in one or more of the following:Experience working within or with Enterprise scale organizations in a consultancy / professional services capacity is a plus.Extensive experience in platform-specific development, implementation, or support in an enterprise IT environmentProven track record of handling complex declarative/code issues troubleshootingPreference for candidates with experience or familiarity with Salesforce Data Cloud and Salesforce FlowsAdditional Preferred Certifications nice to have:: Salesforce Advanced AdministratorSalesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce Platform Developer IISalesforce Platform App BuilderSalesforce Heroku Architect Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details Salesforce, the Einstein 1 Platform unifies your data, AI, CRM, development, and security into a single, comprehensive platform. It empowers IT, admins, and developers with an extensible AI platform, facilitating fast development of generative apps and automation. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. Salesforce brings together all your data, from any source. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information. With artificial intelligence integrated across all products, Salesforce helps everyone in your company work more productively and better deliver the personalized experiences customers love. The growth, innovation, and Aloha spirit of Salesforce are inspired by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. What is a Solution Engineer? Also known as a "Presales Consultant," "Sales Consultant," or “Sales Engineer”, our team is looking for curious candidates with a real passion for technology to join our Solution Engineering team. We are deeply passionate about customer success, our technology, solutions and our business. We deliver strategies and solutions that fuel growth by capturing the C-Suite's mind share, budget, and wallet share in every account: accelerating new customers, growing big deals and extending the platform. We partner with our sales team to drive new business and help companies reach their growth goals. While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed. Our team thrives on collaboration from our diverse professional and educational backgrounds, mentorship and professional development while maintaining a positive work/life balance through passion, ingenuity, and integrity, fostering a culture of openness and fun! Your role as a Solution Engineer The Solution Engineering team is organized into several industry and specialist teams based on industry they are selling into, in this case we are looking for a Solution Engineer in our Automotive team. A typical day of a Solution Consultant consists of the following: * Liaise with your sales counterpart “on eye level” to develop new/existing business or account strategy. * Lead discovery sessions with your customers to understand/identify pain points as a basis to build an innovative solution based on the Salesforce technology stack. * Clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers, "C" level executives or board members. * Create memorable positive experiences for your customers, using empathy, story telling, immersive demo techniques, etc. * Leverage your technicals skills to build innovative art of the possible demo solutions and establish a trusted relationship to the technical stakeholders on customer side. * Orchestrate an extended Solution Consulting team while building e.g. Multi-Cloud solutions for the customer. * Use your business knowledge to identify Automotive challenges and trends and develop tailored Salesforce value propositions * Represent Salesforce during Marketing or Partner Events (e.g. Industry demos, industry specific discussions/use cases). * Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives. * Support the first line manager in coordination resources and administrative tasks like forecast calls or planning sessions Personality Attributes/Experience: This role is perfect for someone who likes to work with people, is able to think strategically, interested in technology / digitalisation, interested in continuous learning and has an understanding of what challenges our Enterprise customers are facing today. * Good understanding of the unique business requirements of large Enterprise customers and industry trends. * Ability to translate customers’ needs into a compelling vision and roadmap. * Track record of presales / solution engineering, consultancy, product management or software delivery preferable in a context of complex enterprises . * This role is focused on the Automotive industry so prior experience in this vertical is preferable but not mandatory. * Experience with Salesforce or other leading business applications is preferred. * Solid oral, written, presentation, communication and relationship skills. * Good and empathetic listener, laser-focused on customer success. * Proven time management skills in a dynamic team environment. * Ability to work as part of a team to solve problems in dynamic, energizing environments. * Inquisitive, practical and passionate about technology. * Mindset of curiosity: likes to be the first to know something and why and how things happen. * Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles. * Good at explaining ideas and finding ways to keep people’s attention. * Willing and able to travel occasionally * Related Bachelor's degree or relevant work experience * Fluent German & English Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the Einstein 1 Platform unifies your data, AI, CRM, development, and security into a single, comprehensive platform. It empowers IT, admins, and developers with an extensible AI platform, facilitating fast development of generative apps and automation. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. Salesforce brings together all your data, from any source. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information. With artificial intelligence integrated across all products, Salesforce helps everyone in your company work more productively and better deliver the personalized experiences customers love. The growth, innovation, and Aloha spirit of Salesforce are inspired by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. What is a Solution Engineer? Also known as a "Presales Consultant," "Sales Consultant," or “Sales Engineer”, our team is looking for curious candidates with a real passion for technology to join our Solution Engineering team. We are deeply passionate about customer success, our technology, solutions and our business. We deliver strategies and solutions that fuel growth by capturing the C-Suite's mind share, budget, and wallet share in every account: accelerating new customers, growing big deals and extending the platform. We partner with our sales team to drive new business and help companies reach their growth goals. While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed. Our team thrives on collaboration from our diverse professional and educational backgrounds, mentorship and professional development while maintaining a positive work/life balance through passion, ingenuity, and integrity, fostering a culture of openness and fun! Your role as a Solution Engineer The Solution Engineering team is organized into several industry and specialist teams based on industry they are selling into, in this case we are looking for a Solution Engineer in our Automotive team. A typical day of a Solution Consultant consists of the following: * Liaise with your sales counterpart “on eye level” to develop new/existing business or account strategy. * Lead discovery sessions with your customers to understand/identify pain points as a basis to build an innovative solution based on the Salesforce technology stack. * Clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers, "C" level executives or board members. * Create memorable positive experiences for your customers, using empathy, story telling, immersive demo techniques, etc. * Leverage your technicals skills to build innovative art of the possible demo solutions and establish a trusted relationship to the technical stakeholders on customer side. * Orchestrate an extended Solution Consulting team while building e.g. Multi-Cloud solutions for the customer. * Use your business knowledge to identify Automotive challenges and trends and develop tailored Salesforce value propositions * Represent Salesforce during Marketing or Partner Events (e.g. Industry demos, industry specific discussions/use cases). * Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives. * Support the first line manager in coordination resources and administrative tasks like forecast calls or planning sessions Personality Attributes/Experience: This role is perfect for someone who likes to work with people, is able to think strategically, interested in technology / digitalisation, interested in continuous learning and has an understanding of what challenges our Enterprise customers are facing today. * Good understanding of the unique business requirements of large Enterprise customers and industry trends. * Ability to translate customers’ needs into a compelling vision and roadmap. * Track record of presales / solution engineering, consultancy, product management or software delivery preferable in a context of complex enterprises . * This role is focused on the Automotive industry so prior experience in this vertical is preferable but not mandatory. * Experience with Salesforce or other leading business applications is preferred. * Solid oral, written, presentation, communication and relationship skills. * Good and empathetic listener, laser-focused on customer success. * Proven time management skills in a dynamic team environment. * Ability to work as part of a team to solve problems in dynamic, energizing environments. * Inquisitive, practical and passionate about technology. * Mindset of curiosity: likes to be the first to know something and why and how things happen. * Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles. * Good at explaining ideas and finding ways to keep people’s attention. * Willing and able to travel occasionally * Related Bachelor's degree or relevant work experience * Fluent German & English Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours – 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours – 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be nigh shift-AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities: - Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. · Write sample code, client libraries, and contribute to Open Source projects. · Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community · Resolve customer service issues and skillfully manage complex customer service problems. · Manage customers' expectations and experience in a way that results in high customer satisfaction. · Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. · Assist with the design and delivery of product and other technical training. · Review support cases for technical and troubleshooting accuracy. · Define and describe technical best practices. · Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. · Complete assigned project responsibilities. · Meet the monthly goals on KPIs such as CSAT, Productivity. Experience/Skills Required: BTech/BS degree in a technical field preferred with a strong academic record. 2 to 5 years engineering / programming work experience. · Lightning Experience - Lighting Web Components & Aura · Modern Javascript · Apex(Synchronous and Asynchronous) · Integration - REST/SOAP/Bulk API · Debugging/Troubleshooting Errors · Visualforce · Sites/Communities/Force.com · SOQL/SOSL · Deployment- Metadata API/ANT Migration tool/CLI · Flows/Process Builder · Authentication, SSO/Auth Provider · Event driven architecture - Platform Events, Streaming API, Change data capture · Field Service Lightning (FSL) · Mobile Dev · Excellent written and verbal communication skills · Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. · Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: · Previous experience with Salesforce.com CRM and its technologies. · Experience as a committer in an Open Source project is a plus. · Salesforce.com Certified Administrator (ADM201 Certified) · Salesforce.com Certified Advanced Administrator (ADM211 Certified) · Salesforce.com Certified Developer (DEV401 Certified) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Mulesoft Developer - Senior Member of Technical Staff Salesforce is looking for a Software Engineer (Senior Member of the Technical Staff) to join our growing Business Technology team. This is a key role in our BT Finance engineering team. This is a hybrid role where one would spend time configuring, developing and testing Mulesoft integrations & API’s. In addition to Mulesoft expertise, the individual should have knowledge of manually testing and expertise to leverage automation tools. You must have a solid background in Finance applications with hands-on experience on Mulesoft and a good understanding of industry best practices. You will be responsible for configuration, development and testing through all phases of the implementation lifecycle. Responsibilities: Deliver Mulesoft integrations / API’s to support our Finance applications, covering both functional and technical aspects. Closely work with the internal Mulesoft support teams and business users to understand the business requirements, including working with 3rd party integrators. Participate in product and feature design sessions with developers, designers, product managers and business systems analysts. Build unit test automation that is effective, scalable and maintainable. Participate in and contribute to code reviews. Diagnose, track and manage quality issues to resolution. Ensure product quality meets stakeholder expectations and responsible for creating test plans, test cases, test execution, and defect reporting. Required Skills: 8+ years of implementation experience in Mulesoft Anypoint Technologies. Working knowledge in finance domains and underlying data models (Ex: General Ledger, Receivables, Payables, Assets, Banking and Settlement) and technology. Strong experience in SOA, REST, and web services Experience in Mule ESB, Anypoint Studio, API Management, and CloudHub Good understanding of SOA and integration patterns Hands-on experience in integrating with FTP Servers and Amazon S3 bucket Design APIs in alignment with best practices and design standards Data mapping between different systems and data formats Development of APIs Complex Data Weave transformations, routing, expressions, and error handling. Great analytics expertise to troubleshoot issues and the ability to access and read logs on Splunk with queries Experience in defining test strategy, test plans, test cases, test execution and defect reporting for Workday or any enterprise ERP Finance software applications. Ability to effectively communicate status and risk to the team and manager Experience working with Agile/Scrum methodology. Bachelor's Degree in Mathematics, Computer Science, Engineering or relevant experience. Desired Skills Consulting with Architects and other leaders on API Implementations. Working with Architects to design solutions to Business problems using existing and new API functionality. Understanding Limitations and Opportunities of Mulesoft Anypoint Platform and the existing implementations. Git branching, merging, committing, and pull requests HTTPS, SQL, MQ, Certificates, SSL, XML, JSON. Experience developing on Java or Force.com. Experience with Version Control, Code Collaboration, and Continuous Integration Systems – GIT Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Digital Account Executive is a subject matter expert and trusted advisor who works with top France prospects and customers to evangelize our marketing and commerce platform solutions that deliver relevant, personalized journeys across channels and devices. We are seeking an experienced quota-carrying sales executive who can work both as part of a broader Account Team and as an Individual Contributor driving self-generated sales opportunities focused on the full Salesforce Marketing and Commerce technology stack. Responsibilities Be the subject matter expert when it comes to top French companies leveraging Salesforce Marketing solutions within their enterprise Educate the broader Account team you’ll work with on all Salesforce Marketing and Commerce technology capabilities Collaborate with the Account and Territory team to identify target accounts Create and drive revenue within a specified region and/or list of named accounts Generate business opportunities through networking, cold-calling, and prospecting into current Salesforce customers Own the sales cycle for the entire Salesforce Marketing and Commerce technology stack - including lead generation, deal strategy, pricing and packaging, and assistance with deal closure Meet and exceed all quarterly and annual sales quotas Drive brand awareness, campaigns, and lead generation via networking, associations, etc. Maintain accurate account and opportunity forecasting Ensure customer satisfaction and retention Requirements You have a passion for selling transformative enterprise software or technology solutions to C-level executives into accounts of more than 1000 employees. You have experience in software or technology sales, account management and enterprise software sales You have a point of view of industry trends and will be able to build a narrative of digital transformation. Digital Marketing sales experience and experience with relevant Marketing technology preferred Strong preference for prior experience with the full Salesforce Marketing Technology Stack - Salesforce Marketing Cloud, Pardot, Salesforce Commerce Cloud Proven track record of sales excellence working as an Individual Contributor and working in a team environment Be able to work independently and as part of a team in a fast-paced, rapidly changing environment in high-growth mode Professional presence and business acumen Experience selling at the "C" level – Chief Marketing Officer, Chief Digital Officer, Chief Development Officer, Chief Advancement Officer is a plus Ability to give high-level/overview product demonstrations and be considered the product expert in the sales cycle. Work collaboratively with the solution engineering team to create compelling demonstration scenarios Our investment in you Competitive compensation package and employee stock purchasing plan Ramp-up schedule including training boot camp and world-class sales and product enablement and training Career advancement in a fast-paced and rapidly growing organization, mobility within the firm, leadership development programs Benefits We want to be the industry leader in taking care of our employees in the best and most inclusive way possible. Here are some of our top benefits: 25 Days of Paid Time Off and 56 hours for Volunteering Time Off per year Wellbeing and education reimbursement Employer pension contributions and insurance Parental and family care leave And much more! Check out our website. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. What if you were empowered to tackle the most sophisticated business problems companies face today? What if you had the best social and mobile cloud technology stack to achieve that goal? What if you could work for a company that believes that top line growth is as important as giving back to the community? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative, and exciting environment… Sounds like fiction, you say? Absolutely not! Here at Salesforce, we call it #DreamJob! Description: We’re looking for a Heroku Technical Architect to sell to companies across a range of sizes. We work with companies in rapid growth mode and with a diverse set of issues, which means we need to operate quickly and with agility. This is a highly technical and customer-facing role with most of its impact focused on the success of our customers. We look for technical professionals from a variety of backgrounds who are as comfortable explaining enterprise architectures to their grandmothers as they are to CIO's of enterprise corporations. The Heroku Technical Architect will be a domain expert on the Heroku suite of Platform as a Service (PaaS) products. As a PaaS and app dev expert, the candidate will bring significant current expertise in software development. You will be responsible for building and presenting small POC and demo apps on Heroku. Experience with Heroku, cloud computing and frameworks like Spring, Play and Rails required. Knowledge of Force.com, security, and identity is also of interest. The role of a Heroku Technical Architect is to work with our sales teams and customers to: Understand a customer's enterprise architecture landscape and/or technical business requirements through technical discoveryPartner with customers to develop a vision for their future on the Heroku platformEducate customers on various technical aspects of the Heroku platform, how other technologies integrate and interact with the Heroku platform, and how Heroku products can positively impact their business goalsScale the role through external and internal education and enablement effortsLead hands-on technical workshops and education sessions including webcasts & presentations.Attain quarterly and annual objectives such as deal contributions, field enablement and closed revenue Your Impact : Having fun and getting out of your comfort zone technically on a daily basis. One day might involve React Native, Kafka, ETL and machine learning models and everything in between.Constantly learning, absorbing new information daily, and having a keen focus on how to best discuss complex, technical problems with customers.Part of a highly motivated sales team who are fanatical about our customers’ successComfortable working with clients at all levels - it is just as important to work with the front line as the CIO and CTO and from startups to enterprise customersBuilding demos showcasing everything from consumer mobile apps to backend microservices to event-driven architectures that will show off the power of the Heroku platformAdding to our broader team's point of view and base of knowledge and understanding Minimum Qualifications: Evidence of strong impact in customer-facing work is near-mandatory, but can come from a variety of placesKnowledge of AWS, GCP, Azure and other cloud platforms requiredPrevious experience as a solution/sales engineer or equivalent, preferably in the CRM space is a plusExperience with cloud, SaaS, PaaS, aPaaS and IaaS concepts and technologiesStrong development skills with a Heroku language like Java, Ruby, Python, PHP, Node, Go, Scala, Node.js is idealPast work experience with databases, integrations, coding, and/or other similar software technologiesAbility to work as part of a team to solve technical problems in varied political environmentsPast experience with retail and consumer goods customers a bonusSome travel is required Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.We are currently looking for a versatile Customer Success Manager with expertise in to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce's Data Cloud product. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship.Responsibilities:Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives through Data cloud utilization.Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities.Strategic Guidance: Assess customer goals and capabilities, offer recommendations for DC ecosystem health, performance optimization, and achieving business and technology objectives.Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential.Adoption Path & Enablement: Contribute to Data cloud knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap.Technical Expertise Application: Apply Data Cloud product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps.Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunitiesEvolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.Preferred Skills:Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in Data Cloud or a specific line of business (LoB).Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture.Excellent communication skills to articulate technical issues to diverse audiences.Ability to prioritize customer needs, take ownership, and drive resolutions.Experience with databases, SQL, Windows/Linux Server, and security infrastructureDiligent. Nothing gets overlooked.Required Skills:Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Strategy and Business Operations team is a high-performance team critical to success for Salesforce. We are the source of growth, passion and drive for the Salesforce Southern Europe business. About the Position: The Strategy Intern will play a critical role in the Sales Strategy team. The candidate will identify and report on key indicators of sales performance and market opportunity, using those findings to set the strategic agenda and drive projects for the sales organisation, and presenting recommendations to the sales leadership. Projects will include business planning, market segmentation, pipeline analysis, coverage optimization, and ongoing performance measurement. Deliverables range from robust analytic models, custom performance analysis, tactical business initiatives, and the packaging of findings into presentation-ready content for Salesforce executives. The successful candidate will possess a passion for creating innovative analysis, the ability to develop findings and recommendations that transcend the numbers as well as the energy to contribute to projects impacting and transforming the business.Ideally, this person will have worked or interned in a sales strategy & operations environment, management consultancy, or in a comparable environment that requires business acumen combined with analytical skills, and will feel comfortable interacting with senior management on a regular basis. Responsibilities:Support our business units with ongoing analysis and recommendationsDrive improvements in our sales process and coverage model through scalable analyticsWork cross-functionally to establish reporting standardsAssist in developing and delivering presentations for senior executives and inform decisions on a daily basisAssist the business through each stage of the fiscal year planning cycle in the design and implementation of planning models, sales territories and sales quotasTake part in key strategic initiatives to transform and shape the business for delivering growthInteract regularly with different functions including Sales, Marketing, Finance and IT Minimum Requirements: Currently pursuing a university degree in an Spanish University (Bachelor's or Master's), with graduation scheduled for 2025. Fluency in oral and written communications in Spanish & English Eligibility to sign a University Agreement with your Spanish university for the full duration of the internship Bachelors Degree, preferably in an analytical discipline such as engineering, science, economics, computer science etc. Preferred RequirementsExperience in a similar field is preferableStrong data analysis and logical reasoning skills with experience analysing complex datasets using Excel, Google sheets, Tableau or SQLAbility to balance priorities and work productively in a fast paced environmentSolid self-starter: Curious, innovative, problem solving & autonomous More Details Start Date: 16th of September 2024 End Date: 31st of July of 2025 Paid internship Monday to Friday, 4 hours per day (flexible either in the morning or afternoon) Your CV must be submitted in English LI*Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.