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  1. Salesforce

    Software Engineering SMTS

    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Software Engineering SMTS in Dallas, TX: Job Duties: Research, design, and develop computer and network software or specialized utility programs. Update software or enhance existing software capabilities. Gather requirements, design, develop, test, and support the solutions (data stores, applications, APIs, tools, and processes) that together comprise Discover and Audience Builder; Lead the efforts of upgrading the platform to comply with core initiatives and coordinate Discover products patch releases; Design and deliver code for features and products with a quality mindset; Write clean, solid, readable code that scales and performs well; Verify quality of the code delivered through test planning and manual/automated testing; Provide oversight through code and design reviews for features delivered by other developers within their scrum team; Adopt, embrace, and promote agile practices with peers; Collaborate with other software engineers, PM, and UX to ensure the features that are delivered meet business and quality requirements; Troubleshoot and fix production issues; Utilize the following tools and technologies: C#, Java, Object Oriented Programming, algorithms, data structures, design patterns, SOAP and REST based APIs (XML, JSON), web application development security principles (OWASP Top 10), relational databases (SQL Server, Oracle) and SQL (T-SQL, PL/SQL),Operating Systems: Windows & Linux, Continuous Integration & development using Teamcity, and developer tools (git, TFS, and Visual Studio IDE). Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering, or closely related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field. A related technical degree required (Computer Science, Engineering). Special Skill Requirements: (1) Java; (2) SQL; (3) Oracle; (4) XML; (5) REST; (6) Spring; (7) Hibernate; (8) Unix; (9) JUnit; and (10) Jenkins. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 18-3852. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are looking for engineers to join our ISV Platform team to help us build the future of the new Salesforce Code Analyzer. This team is working on building a very powerful security scanner for all the packages that are developed on Salesforce Platform and sold on AppExchange. We want you to join this success story! Salesforce Code Analyzer is a open source CLI plugin that is a one stop shop for making sure the applications that our Partners develop are secure, performant and well architected. We use industry popular static analysis tools like PMD, ESLint, RetireJS etc. to scan Apex, VF and LWC. Along with the other open source tools, we have our own Salesforce Graph Engine that performs Control Flow Analysis of Apex. You can learn more about the product in our public documentation. Responsibilities: Adjusting to, or developing within a Service Oriented Architecture Ownership of the whole software development lifecycle and the service when it is in production Collaborate with Product Managers, Design Team, Lead Engineers, and Scrum Masters Familiarity with CI/CD approaches Exhibit excellence in debugging, design specifications, and industry standard processes Production software support Understanding of how to balance speed of delivery with maintainability Requirements: A related technical degree required Proficient in a range of modern web technologies, including JavaScript/TypeScript/Node.js and Java/C#/Apex Knowledgeable in Salesforce Package Development, with experience in Apex, LWC, Aura, and Declarative Development A troubleshooting and debugging maestro, meticulous in approach Proficient in API development, with a grasp on OpenAPI and RESTful design principles Proven experience in extending Visual Studio Code with custom extensions A foundational understanding with SCM tools such as Git Comprehensive understanding of the full software development lifecycle in an agile environment Adept in full-stack development, spanning from design to backend functionalities Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit Top-tier communicator who can explain complex technical concepts in simple language Knowledge of supporting online services such as GitHub, GitLab, BitBucket a plus Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES* Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $151,800 to $208,800. For California-based roles, the base salary hiring range for this position is $165,600 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job DescriptionThe Finance Automation and Cloud ERP team is currently seeking a successful, creative professional to join the Cloud ERP Initiative, focused primarily on the Record to Report value stream. The Finance Automation and Cloud ERP is a team embedded within our Controllership organization that represents all collaborators across Finance on our transformation journey. This transformation includes the implementation of Workday Financials, a complement to our existing Workday HCM footprint. It also includes optimization and modernization of our Coupa platform to include vendor invoicing functionality as well as the implementation of a new indirect tax engine. This team supports Method 3 of our Corporate Strategy Initiatives to build streamlined, automated, hard-working, and efficient processes with modern technology. As a member of the Record to Report scrum team, this position will work in a fast-paced, high-growth environment with bold timelines and often contending priorities. The candidate must havea provend foundation and understanding of accounting principles as well as familiarity with month-end close, account reconciliation, intercompany and consolidation activities. This position will be asked to challenge the status quo and envision “the art of the possible” through out-of-the-box functionality as we drive toward our goals of simplified technology architecture and reduced manual controls. The position will work across functional teams to identify dependencies and bring attention to Record to Report risks associated with the work of other functional teams. Business partnerships and communication will be important across the Global Controllership department, Business Technologies, and the SOX/Compliance organizations. The position will also work with external business integrators and systems integrators within the Record to Report workstream. Success in this role will require creativity to re-imagine possible future processes with “out-of-the-box functionality” that will enable our ability to scale through automation. The scope will include a range of GL Accounting requirements that will improve operational processes and automate key SOX controls. This position will report to the Senior Manager, Finance Automation and Cloud ERP overseeing all Core Accounting Close activities for the overall Cloud ERP initiative. Responsibilities: Coordinates timing of process owner testing efforts and implements unit testing and end-to-end testing including test scenario creation. Provides support for user acceptance testingCoordinates and collaborates with global accounting, revenue recognition, external reporting, tax, business technology, and integration partner teams to meet business needsRepresents the business point of view when designing and collaborating with a business integrator, system integrator, and business technology teamWork with various business advisors to assist in delivering elite solutions that are highly scalable, secure, and flexibleDevelop “to be” processes considering Workday out-of-the-box functionality. Provide recommendations and follow through with communication and implementation of new processes.Provide critical input and insight into accounting system requirements based on process knowledge and future state visionIdentify and prioritize Core Accounting use casesInfluences decision-making and outcomes to support Core Accounting interestsCommunicates and calls out blockers in a timely manner and proposes possible remedies to overcomeCommunicate the status of the project to cross-functional team members and managementParticipate in internal process improvement initiatives to improve reporting, analytical tools, and technical aspects of accounting procedures and practicesEnsure financial statement and operational risks are mitigated in process designDesign, document and implement controls associated with Accounting Center processes in order to improve our SOX environment Experience/Skills Required: Ability to work with remote management and business partnersBachelor’s degree, or equivalent, in Business. B.S. in Accounting preferred2-3+ years of operational experience in leading financial business processesStrong oral and written communication skills are crucialAbility to think clearly, analyze quantitatively, solve problems, scope business requirements, and prioritizeAbility to identify gaps between desired future state and system functionality and recommend viable alternative options and solutionsExperience in a highly complex global organizations operating within large-scale ERP systemsExperience in SOX control design and knowledge of SOX documentation and executionStrong collaboration and partnership skills requiredRemains adaptable and flexible. Open to continuous change in response to new information, different or unexpected circumstances, and working in an ambiguous business environmentAbility to approach responsibilities with a beginner’s mind and serve as Change Champion for the Finance Automation and Cloud ERP team by communicating, advocating, and championing upcoming changes to impacted collaborators. Experience/Skills Desired: CPA, or eligible, candidate preferredWorkday Financials experience preferred Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce, we're not just another team of developers; we're pioneers paving the future of online IDEs. Our mission is to merge the power and flexibility of Visual Studio Code with Salesforce-specific extensions, bringing a unique, tailored experience to developers around the world. Every line of code, every UI decision, and every feature addition stems from our commitment to redefine what's possible in the realm of online coding environments. Our innovative culture ensures that our bi-weekly sprints constantly challenge us to elevate Code Builder's aesthetics and functionality to new heights. In an ever-evolving domain of full-stack development, our dedication is to offer an experience that's always ahead, adopting change, and groundbreaking new benchmarks. Collaboration isn't just a term for us; it's our ethos. Even though our product has vast reach, we operate like a closely-knit community. Every member's insights, feedback, and voice play a pivotal role in crafting the evolution of Code Builder. Rooted in our commitment to equality and diversity, we strive to build an environment where every individual, regardless of their background, feels valued and empowered to contribute. At the intersection of passion, innovation, and technology, Code Builder is more than just an online IDE—it's the future of coding, and we invite you to join this exciting journey with us! About You: A versatile full stack developer equally adept at crafting stunning user interfaces and diving deep into server-side logic and database intricacies. Proficient in a range of modern web technologies, including: JavaScript/TypeScript, HTML5, CSS3, and SCSS Acquainted with backend languages such as Elixir, Ruby, and/or Node.js. Familiar with authentication and authorization mechanisms, including OAuth and OIDC. Knowledgeable in Salesforce Package Development, with experience in Apex, LWC, Aura, and Declarative Development. Rapidly masters design tools, emphasizing flawless collaboration with our design teams. Well-versed with cloud platforms like AWS or Heroku and their 12-factor methodology. Familiarity with infrastructure-as-code using tools like Terraform, and experience with Docker and Kubernetes. Proficient in RDBMS, with a preference for PostgreSQL; experience with other systems like MySQL, MS-SQL, or DB2 is valued. Proficient in API development, with a grasp of OpenAPI and RESTful design principles. Experience in extending Visual Studio Code with custom extensions. A foundational understanding of SCM tools such as Git. Experience with Java is a plus. Knowledge of supporting online services such as GitHub/GitLab/BitBucket is a plus. Technical Requirements: Comprehensive understanding of the full software development lifecycle in an agile environment. Adept in full-stack development, spanning from design to backend functionalities. Knowledge of key AWS services like IAM, CloudFront, Lambda, EventBridge, Elastic Load Balancing, S3, and Kinesis. Skilled in Linux ecosystems, especially in cloud deployments using Kubernetes (with a highlight on EKS). Robust understanding of RESTful API design and development, combined with unit testing practices and OpenAPI. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $165,600 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Controllership Operations organization serves as the bedrock for operational excellence and technology innovation across the CAO organization, in alignment with the Finance Operational Excellence vision. Our mission is to drive efficiency, innovation, and operational excellence while relentlessly pursuing opportunities for automation, AI, and process improvement in support of the broader Controllership strategic vision. By enhancing the efficiency and effectiveness of the Controllership function, we provide a solid foundation for sustainable growth and success. In addition, we aim to be a driving force to better enable strategic decision-making for leaders. We are committed to optimizing the Controllership function by harnessing technology-enabled process optimization, ensuring effective governance and ruthless prioritization across transformation efforts, centralizing and standardizing the portfolio and project and change management processes, and driving effective operational reporting and insights across the CAO organization. By owning standards, best practices, and cutting-edge tools for portfolio, project and transformation work, we ensure consistency, scalability, reliability, and agility in our operations. Reporting to the VP, Controllership Operations, the Sr. Director, Program Management will be responsible for leading a team of strategic portfolio management, program management and change management professionals to drive large-scale initiatives in support of the transformation strategy across the Controllership, External Reporting, Expense/Payables, and Payroll teams. The role is responsible for designing standardized intake and prioritization processes, enhancing strategic portfolio management practices, instilling program management best practices and tools/templates, driving project deliverables and milestones to completion. Additionally, this role will closely partner with various Controllership functions to build alignment on scope and approach, business requirements and processes, and optimized solutions that deliver both short and long term strategic goals. The ideal candidate will be a servant leader that has 1) depth in experience in portfolio, program, project, and change management; 2) strong executive presence, 3) excellent communication skills, 4) a strategic and problem-solving mindset and sense of curiosity, and 5) proficient program management skills with experience managing complex and transformational programs. Salesforce is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and programs while creating an environment in which their project team members can be themselves, engaged and performing effectively. This is an office-flexible role for Indianapolis, IN or Atlanta, GA. The candidate selected for this role is encouraged to be in-office 3 days/week to collaborate with their teams. Key Responsibilities: Design, implement, and own best practices, tools and templates, and prescribed processes for strategic portfolio management, program management and change management activities for use across all Controllership initiativesDesign, implement and manage formalized initiative intake and dispositioning processCreate, deliver and manage a portfolio dashboard, and implement appropriate operational cadences and engagement points with senior leadership to drive awareness regarding project strategy, progress-to-plan, risks/issues, partner concerns, and other pertinent informationProactively build strong, trusted working relationships with functional leaders and internal and external business partners to drive alignmentEffectively plan, coordinate, and direct the delivery of large, complex programs while managing risks and issues to minimize scope, budget, and schedule impacts. Ensure cohesive plan including all stakeholder activities as well as all necessary Change Management and Communications plans are incorporated.Develop comprehensive initiative plans inclusive of all core execution tasks as well as Change Management and Communication activities.Facilitate recurring project team meetings to focus on and accelerate project execution, identify and manage dependencies across the functional area, and manage risks/issues Effectively lead, empower and hold accountable direct team members and team members in a matrixed organization to complete priorities; ability to effectively manage third-party resourcesProvide coaching and mentorship to enhance team competencies and drive engagement and effective career planning for team membersAbility to engage with Senior Leaders and escalate risks and issues appropriately to them on an ongoing basisDesired Skills and Experience: 12+ years of confirmed experience leading complex portfolio and program management, preferably for large-scale transformations5+ years driving and/or influencing significant transformation (at executive leadership level and below) to improve quality and achieve business outcomesExperience in building, managing and developing high-performing and engaged teamsExperience leading teams through significant change with calmnessAbility to drive and realize strategic benefits through successful completion of projects, able to excel in a collaborative environment, build rapport, and influence leaders at higher levelsSelf-starter with the ability to work through ambiguity and thrives in fast-paced and multifaceted environments and is able to deliver within defined timeframesHigh Emotional Intelligence (EQ) specifically being a great active listener and communicator, who can convey complex ideas in a clear, concise manner both verbally and in writing to various levels of leadershipAbility to lead, coach and mentor individuals through influence rather than direct reporting relationshipsAbility to lead an engaged, diverse and global team that spans geographies and time zonesSolid command of project lifecycle and project management methodologies (e.g. PMI framework, agile/scrum)Demonstrated alignment to Salesforce’s values: Trust, Customer Success, Innovation, and EqualityDemonstrated organization with high attention to detailDemonstrated comfort in dealing with ambiguity and ability to adapt to a rapidly changing environmentDemonstrated experience in driving a “quality first” mindsetExperience with Accounting, Expense/Payables, and/or Payroll processes is a plusProject Management Professional (PMP) is a plusMBA or other advanced degree is a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Controllership Operations organization serves as the bedrock for operational excellence and technology innovation across the CAO organization, in alignment with the Finance Operational Excellence vision. Our mission is to drive efficiency, innovation, and operational excellence while relentlessly pursuing opportunities for automation, AI, and process improvement in support of the broader Controllership strategic vision. By enhancing the efficiency and effectiveness of the Controllership function, we provide a solid foundation for sustainable growth and success. In addition, we aim to be a driving force to better enable strategic decision-making for leaders. We are committed to optimizing the Controllership function by harnessing technology-enabled process optimization, ensuring effective governance and ruthless prioritization across transformation efforts, centralizing and standardizing the portfolio and project and change management processes, and driving effective operational reporting and insights across the CAO organization. By owning standards, best practices, and cutting-edge tools for portfolio, project and transformation work, we ensure consistency, scalability, reliability, and agility in our operations. Reporting to the VP, Controllership Operations, the Sr. Director, Finance Technology & Innovation will be responsible for leading a team of reporting and technical professionals to drive large-scale initiatives in support of the transformation strategy across the Controllership, External Reporting, Expense/Payables, and Payroll teams. The role is responsible for working with various Controllership leaders to design technology solutions to improve processes and enhance how we use automation, AI, and other technology across our teams. Additionally, this role will closely partner with various Controllership functions to build alignment on scope and approach, business requirements and processes, and optimized solutions that deliver both short and long term strategic goals. The ideal candidate will be a servant leader that has 1) depth in experience in data science, technology automation, AI and reporting; 2) strong executive presence, 3) excellent communication skills, 4) a strategic and problem-solving mindset and sense of curiosity, and 5) experience delivering technology transformation for Finance and Accounting processes. Salesforce is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and programs while creating an environment in which their project team members can be themselves, engaged and performing effectively. This is an office-flexible role for Indianapolis, IN or Atlanta, GA. The candidate selected for this role is encouraged to be in-office 3 days/week to collaborate with their teams. Key Responsibilities: Work with Controllership leadership teams to understand strategic objectives, define transformation roadmap, and create innovation plan in support of the long-term visionEvaluate various technology options, including AI, and recommend innovative solutions to enhance processes, reduce manual effort, and drive operational effectivenessImplement and deliver technology projects in an Agile fashion to drive quick delivery and demonstrate progress towards longer-term objectivesEffectively lead, empower and hold accountable direct team members and team members in a matrixed organization to complete priorities; ability to effectively manage third-party resourcesProvide coaching and mentorship to enhance team competencies and drive engagement and effective career planning for team membersAbility to engage with Senior Leaders and escalate risks and issues appropriately to them on an ongoing basisAct as a strategic advisor to the Controllership and other senior leaders on finance process improvements and technology integration.Collaborate with the Controllership teams to ensure smooth adoption and integration of new processes and technologies.Desired Skills and Experience: 12+ years of experience leading technology delivery, preferably for large-scale transformations5+ years driving and/or influencing significant transformation (at executive leadership level and below) to improve quality and achieve business outcomesStrong understanding of finance processes, accounting principles, and financial reporting requirements.Proven experience in leveraging technology to drive finance process improvements Strong analytical and problem-solving abilities, with a data-driven approach to decision making.Experience with Salesforce app development, AI/ML, Python, Snowflake, and data visualization tools.Experience with other financial software and systems (e.g., ERP, accounting software).Knowledge of regulatory requirements and compliance standards in finance.Experience in building, managing and developing high-performing and engaged teamsExperience leading teams through significant change with calmnessAbility to drive and realize strategic benefits through successful completion of technology projects, able to excel in a collaborative environment, build rapport, and influence leaders at higher levelsSelf-starter with the ability to work through ambiguity and thrives in fast-paced and multifaceted environments and is able to deliver within defined timeframesHigh Emotional Intelligence (EQ) specifically being a great active listener and communicator, who can convey complex ideas in a clear, concise manner both verbally and in writing to various levels of leadershipAbility to lead, coach and mentor individuals through influence rather than direct reporting relationshipsAbility to lead an engaged, diverse and global team that spans geographies and time zonesDemonstrated alignment to Salesforce’s values: Trust, Customer Success, Innovation, and EqualityDemonstrated organization with high attention to detailDemonstrated comfort in dealing with ambiguity and ability to adapt to a rapidly changing environmentDemonstrated experience in driving a “quality first” mindsetExperience with Accounting, External Reporting, Expense/Payables, and/or Payroll processes is a plusCertification in Data Science is a plusMBA or other advanced degree is a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  2. Salesforce

    Operations Senior Analyst

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Operations Senior Analyst in New York, NY: Job Duties: Lead ongoing analysis of business performance to support daily operations. Prepare quantitative analysis and synthesize recommendations to support strategic decision making. Design and interpret key performance metrics. Deliver insights and recommendations to stakeholders, ranging from sales operations leads to business leaders. Assist in developing and delivering forecasting presentations for senior leaders. Support strategic initiatives including identifying emerging markets and fueling continued growth in more mature markets. Troubleshoot operational issues in the sales operations and forecasting process as they surface and propose changes to systems/ processes to fix root causes. Build dashboards for scalable insight analysis and data infrastructure to support analytical tools. Telecommuting is an option. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Marketing Analytics, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field. Special Skill Requirements: (1) SQL (2 years); (2) Tableau (2 years); (3) R (1 year); (4) Python (1 year); (5) Business Objects (1 year); (6) RDBMS (2 years); (7) Teradata (2 months) ; (8) Power BI (1 year); (9) Statistical Analysis (2 years); and (10) Project Management (2 years). Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Salary: $91,000.00 - $150,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-112824. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For New York-based roles, the base salary hiring range for this position is $91,000 to $150,200.For Colorado-based roles, the base salary hiring range for this position is $91,000 to $150,200.For Washington-based roles, the base salary hiring range for this position is $91,000 to $150,200.For Washington D.C based roles, the base salary hiring range for this position is $91,000 to $150,200. For California-based roles, the base salary hiring range for this position is $91,000 to $150,200.For Hawaii-based roles, the base salary hiring range for this position is $91,000 to $150,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  3. Salesforce

    Software Engineering MTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, Inc. seeks Software Engineering MTS in San Francisco, CA: Job Duties: Formulate, implement, and evaluate algorithms for platform and application features in Java. Code in Java, Python, and Bash for back-end development. Work closely with Quality Engineering, Product Management, and Technical. Operations to develop, test, and deploy highly useful, high quality software. Analyze, design and develop test cases and implement automated test suites. Resolve complex technical issues and drive innovation that improves salesforce.com. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is permitted. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Python Development; (2) Backend Development; (3) Solidity Development; (4) Java Development; (5) IntelliJ; (6) Bash; (7) Natural Language Processing; (8) Natural Language Understanding; (9) Deep Learning; (10) Artificial Intelligence; and (11) GCP and AWS. Telecommuting is permitted. Some travel to Salesforce offices may be required. Any suitable combination of education, training and/or experience is acceptable. Salary: $147,368.00 - $208,000.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-8968. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $147,368 to $208,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  4. Salesforce

    Software Engineering MTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Software Engineering MTS in Burlington, MA: Job Duties: Design and implement multiple RESTful APIs and integrate them with third parties (via the framework and/or API). Work in a front-end heavy but possibly full-stack model (DevOps, back-end, front-end). Participate in complete software lifecycle: definition, design, implementation, testing, delivery, maintenance, and on-call support. Pro-actively collaborate with business and product management partners, and to design, build and optimize technical solutions to drive business success. Analyze, design, and develop test cases and implement automated test suites. Develop impressive user experiences. Understand and use API’s first development patterns. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering, or closely related quantitative discipline, and one (1) year of experience in job offered or in any occupation in a related field. A related technical degree required (Computer Science, Engineering). Special Skill Requirements: (1) Java; (2) AWS; (3) Docker; (4) Data Structures; (5) Algorithms; (6) Design Patterns; (7) Software Development Life Cycle (SDLC); (8) Git; (9) HTML and CSS; (10) React Native; (11) Python; (12) ElasticSearch. Any suitable combination of education, training and/or experience is acceptable. Experience with special skills can be gained through academic coursework or professional experience. Telecommuting is an option. Some travel to Salesforce offices may be required. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-1748. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  5. Salesforce

    Software Engineering LMTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Software Engineering LMTS in San Francisco, CA: Job Duties: Research, design, and develop computer and network software or specialized utility programs. Update software or enhance existing software capabilities. Utilize various tools and technologies to solve critical customer technical escalations to R&D from the Technical Support organization in a timely manner. Collaborate with the Technical Support team on alleviating customers from the current technical issues. Determine ways to "find the bug" utilizing top-notch troubleshooting techniques and all the tools and systems available within the R&D organization, digging deep into code. Identify root causes, propose test cases and fixes, and develop new debugging tools while working closely with product teams. Provide timely information to customer facing teams to improve overall customer satisfaction. Mentor Technical Support on technical issues and best practices. Build relationships with other teams across Customer Services, R&D, and data center operations as a technical expert. Provide expert opinion as R&D when required during an incident. Champion Support and Debug initiatives throughout R&D. HQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in a related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Java, Scala and related J2EE technologies; (2) Database; (3) Cloud Infrastructures (AWS); (4) Experience with containerization and microservices architecture; (5) HTTP; (6) Distributed computing and REST API; (7) CI/CD tools (Jenkins, Git, Maven); (8) Troubleshooting; and (9) Linux. Any suitable combination of education, training and/or experience is acceptable. Salary: $215,197.00 - $265,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 21-10724. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $215,197 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  6. Salesforce

    Software Engineering LMTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Software Engineering LMTS in San Francisco, CA: Job Duties: Work on call in a Global support (follow the sun model). Support extremely dynamic productions databases in a 7x24x365 following the sun model with minimal impact on the customer. Perform root cause analysis with a very deep and detailed explanation of the incidents and the mitigation path. Providing case approval and execution. Maintain database security and compliance. Apply quarterly DB PSU/OS patches to the entire db fleet to have latest bug fixes and security updates. Automate and enhance the patching automation tools. Maintaining 99+% compliance for the entire db fleet. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Oracle 10g/11g/19c; (2) Oracle on Linux and RAC; (3) Oracle Enterprise Manager tool set; (4) RMAN for backup recovery; (5) Data Guard and ASM; (6) Shell Scripting; (7) Perl; (8) PL/SQL; (9) Oracle utilities like Data-pump, patching; (10) Database upgrade; and (11) Python Development. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. Salary: $176,800.00 - $265,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 16-2001. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $176,800 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  7. Salesforce

    Software Engineering SMTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Software Engineering SMTS in San Francisco, CA: Job Duties: Formulate, implement and evaluate algorithms for platform and application features in Java. Code in Javascript, HTML and CSS for front end development. Work closely with quality engineers, product management and Technical Operations. Analyze, design and develop test cases and implement automated test suits. Resolve complex technical issues and drive innovation that improves Salesforce.com. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required. Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or related field. A related technical degree required (Computer Science, Engineering (any field)). Special Skill Requirements: (1) Oracle; (2) AWS; (3) Developing scalable infrastructure; (4) Algorithm design and analysis; (5) Distributed computing and systems; (6) Computer communication networks; and (7) Computer security. Special skills may be gained through academic coursework or employment experience. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. Salary: $215,197.00 - $227,700.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-2206. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $215,197 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. ISV Sales Development Rep Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $62,860 to $77,000. For California-based roles, the base salary hiring range for this position is $62,860 to $77,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Web Platform Overview:Salesforce is redefining how prospects, customers, and Trailblazers interact with the company on the web. We are unifying the digital experience of online visitors across corporate brand websites and our Trailblazer ecosystem on a shared digital platform. As part of this transformation we are ensuring our experiences are available globally and are investing in improving our abilities to deliver key marketing messages globally, quickly and accurately. Job DetailsWe are seeking a skilled Machine Translation (MT) Expert to join our team. The ideal candidate will have a strong background in machine learning, specifically in the area of neural machine translation. Our goal is to develop our own translation models to rapidly deliver high quality translations for our marketing teams, ensuring consistent global messaging is available. This Expert brings significant experience in crafting, developing, training, and delivering machine translation data sets, training models, and machine learning algorithms. They show rigor in how they prototype, test, and evaluate algorithm performance both in the testing phase of algorithm development and in handling production algorithms. They demonstrate sophisticated knowledge of machine translation techniques along with ensuring the ethical use of data in the algorithm design process. At Salesforce, Trust is our number one value and we ensure our implementation of machine translation will be trained to prevent bias, preserve privacy, and ensure cultural sensitivy. ResponsibilitiesDesign, implement, and fine-tune NMT systems to improve translation quality and efficiencyConduct data analysis and model testing to identify areas for improvement and implement solutions to enhance translation accuracy and fluencyCollaborate with cross-functional teams to understand translation needs and customize models for specific languages, dialects, and industry jargonImplement translation quality evaluation tools to improve confidence in translation outputServe as the subject matter authority on all things machine translation and natural language processingFind opportunities to introduce generative AI solutions into the content translation processTranslate the latest research in NMT to further improve machine translationRequired SkillsMaster’s or Ph.D. in a quantitative field such as computational linguistics, computer science, artificial intelligence, mathematics, cognitive science, or other relevant quantitative fieldExperience working with and optimizing machine translation engines (e.g., Amazon Translate, Google Translate)Knowledge of Computational LinguisticsComprehensive knowledge and hands-on experience with fine-tuning approaches and training modelsExperience with Machine Learning (ML), with a particular emphasis on Machine Translation (MT) and Natural Language Processing (NLP)Proven track record to comprehend, interpret, and apply innovative research into consumer-oriented productsMust have superb quantitative reasoning and interpretation skills with strong ability to provide analysis-driven business insight and recommendations.Excellent written and verbal communication skills; ability to work well with peers and leaders across data science, marketing, and engineering organizationsCreative problem-solver who simplifies problems to their core elements Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $176,800 to $243,100. For California-based roles, the base salary hiring range for this position is $192,900 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Platform Specialist will act as a domain expert to sales teams on the salesforce platform and how it fits into an enterprise IT architecture. With a broad IT background the Platform Solution Engineer will be comfortable discussing and demonstrating all aspects of the platform including hosting infrastructure, security, integration and declarative/programmatic extensions to IT audiences up to CIO/CTO level. With a strong blend of technical and sales skills the Platform Solution Engineer uses a consultative approach to understand business and technical requirements and to help the sales teams develop and refine a technical sales strategy and salesforce.com solution fit. The Platform Solution Engineer will also participate in the delivery of product and best practices educational sessions to existing customers and the broader Platform as a Service market. Responsibilities: Advise CIO/CTO level contacts and their IT teams as they look to move their business to a cloud architecture. Present salesforce.com's technology infrastructure, including demonstrating deep familiarity with company’s hosting infrastructure, security and integration capabilities. Understand the customer need and establish company's product as the best solution that addresses the technical and business requirements. Build and present customized demos using the declarative and programmatic capabilities of the Salesforce platform Conduct technical workshops and education sessions. Manage customer technical due diligence and risk management processes. Work closely with other elements of the salesforce.com organization, e.g. alliances, sales effectiveness, product marketing, etc. to develop and execute internal and external programs and initiatives. Assist sales teams in responses to RFI/RFPs and technical requirements documents. Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position. Attain quarterly and annual objectives assigned by management. Your Impact: Success will be measured by the overall performance of the sales team you support and individual performance. Basic Requirements: ・Fluent Korean and English ・B.S. Computer Science, Software Engineering, MIS or equivalent work experience ・Previous development experience with web-based languages (ex: Java, C#, JavaScript, Ruby,HTML, XML, Python, Node.js, Go, AJAX etc Including Open source languages is better) ・Previous experience as a Sales Engineer/Architect for an enterprise software company. ・Communicating and presenting complex information for technical and non-technical stakeholders, both verbally and in written form. ・Understanding of the principles and the technologies listed below: Web based platforms including SaaS, multi-tenancy, multi-tiered infrastructure and application servers.Various cloud offerings in the market and ability to discuss cloud architectures.Enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management.Security processes, standards & issues involved in multi-tier, multi-tenant web applications.The basic principles of network, application and information security. ・Domestic travel may be required. Preferred Requirements: Business level English Past experience with one or more of the following CRM solutions: ServiceNow, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems etc. Past experience with other cloud platform solutions: Microsoft Azure, AWS, Oracle Cloud etc. Back-office / ERP system understanding – order management, accounts receivable / payables, collections, contracts (service), installed base. Experience working with a J2EE architecture: Java, XML, JSP, HTML, and SQL Experience with relational databases including Oracle and/or Microsoft SQL Server,PostgreSQL etc. Knowledge of operation management, enterprise directories, systems security, testing, databases and mobility considerations. Experiences or Knowledges of other SaaS/PaaS solutions. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Description詳細 Signature Success Plan は重要なエンタープライズシステムで Salesforce 製品・サービスをご利用いただいているお客様・パートナー様向けにデザインされた Success(サポート)プランで、サポートサービス、プロアクティブサービス、カスタマーサクセスマネージャーから構成されています。Signature サポートサービスは、高度な技術サポートおよびプロアクティブサービスを提供するチームです。お客様からのお電話またはインターネット経由でお問い合わせ頂いた内容について、システムの障害調査、ご利用方法に関する技術詳細の確認、パフォーマンス問題の技術支援、プロアクティブサービスで検知されたアラートの原因調査などを行います。重大な障害においてはカスタマーサクセスマネージャーと連携しながらお客様への解決支援を実施します。また、詳細な調査が必要な場合、開発部門へのエスカレーションを実施し、開発部門と連携し問題の解決にあたります。 Signature サポートエンジニアは、最高位の Signature Success Plan をご契約いただいているお客様でご利用いただいている各セールスフォースサービスの日々の利用において発生する問題や障害に対する迅速な解決を支援するため、Salesforce 製品・サービスを構成する Web テクノロジー(HTML、CSS、JavaScript、API 等)からサーバーサイドテクノロジー(SQL、Java等のオブジェクト指向言語、アプリケーションサーバー、データーベース等)までのそれぞれの技術領域の中からいずれかの領域での専門性が求められます。 このポジションでは、常に進化するセールスフォース製品およびそれを構成する周辺テクノロジーを学習し、チームメンバー間でお互いに共有し続けることでスキルを高め合う人材が求められます。 責任範囲 大規模なお客様へ高いレベルでの技術サポートの提供お客様の期待値や社内関係者からのエスカレーションのコントロールお客様のお問い合わせ内容や、監視と検知結果の傾向、お客様業務の理解した処理最適化の支援自身の成長のみではなく、チームの成長への寄与チームのオペレーション効率化平日 8:00-21:00 枠内でのシフト勤務(9時間拘束1時間休憩、シフト外の営業日はフレックス勤務)休日シフト勤務(夜間はオンコール)※休日シフト時は代休取得頂きます。 必須スキル/経験 高いお客様満足度を目指す意欲お客様に対する適切かつ柔軟なコミュニケーション能力技術調査、トラブルシューティング、問題解決を組織的に行う強力な指向性・能力部門・職位を超えて協力する姿勢・能力英語の読み書き・聞き取り(会話が出来れば尚可)高いモチベーションを保ち、自発的・自立的に業務を遂行する能力以下の内のいずれか、もしくは複数に関する深い知識Web テクノロジー(HTML、CSS、JavaScript、フロントエンド Framework、API 等)サーバーサイドテクノロジー(SQL、Java等のオブジェクト指向言語、アプリケーションサーバー、データーベース等)以下の内のいずれか、もしくは複数の実務経験データベースやリレーショナルデータ構造の管理・課題解決大量データ処理やマルチテナント構成環境の管理・課題解決API を用いたプログラミングやソフトウェア開発ソフトウェア開発に関するライフサイクルSalesforce の運用・開発 望ましいスキル/経験 高い英語能力(会話含む)2 年以上の Salesforce に関するテクニカルサポートもしくは開発者経験Salesforce CRM や Lightning Platform、関連する技術的な経験Salesforce アプリケーションおよびソリューションを理解するための技術的な知識と経験Visualforce や Apex の開発経験Lightning Web コンポーネントの開発経験以下の有資格者Salesforce 認定アドミニストレーターSalesforce 認定上級アドミニストレーターSalesforce 認定 Platform アプリケーションビルダーSalesforce 認定 Platform デベロッパー (旧 DEV401)Salesforce 認定上級 Platform デベロッパー (旧 DEV501) 入社メンバーの経歴例 テクニカルサポートエンジニアテクニカルサポートエンジニア出身の管理職ITベンダーコンサルタントSIer システムエンジニアプリセールスエンジニア社内IT部門のエンジニアデータベース運用管理者ERP 運用管理者テクニカルアカウントマネージャー Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce | Singapore - Sales Development Associate JOB TITLE: Sales Development Associate (SDA) JOB CATEGORY: Sales Development START DATE: August 2024, onwards LOCATION: Singapore Are you looking for a clear career path to Sales Development and beyond? Do you want world-class training from an industry leading company? Do you want to work as part of a diverse and innovative team? Then this is your time to shine! Salesforce is now hiring high potential individuals to join our Sales Development Associate (SDA) Program. Develop your technology and sales skills and build your career with Salesforce! Sales Department Description: We provide extensive training and mentoring to all candidates as well as the opportunity to attend our specialist “Sales Bootcamp” when you move to the next role in Salesforce. With our strong coaching culture, our aim is to support and nurture you on your journey to becoming a world class sales professional. This is a great opportunity to develop your experience in an international team with a market leader that has transformed the enterprise software market with cloud computing. Who are we looking for? You are an early career professional and have some experience in customer engagementsYou are fluent in Thai OR Bahasa Indonesia to converse with clients in the Thailand OR Indonesia market(s) respectivelyYou are results-driven, have demonstrated some level of impact to pipeline, revenue and/or customer acquisitionYou are a team player and have great communication skillsYou have exceptional organisational and planning skillsYou’re independent, self-motivated, and can work off your own initiativeYou are interested in being part of a fast-paced sales environment and a sales careerYou are resourceful, coachable and have a strong business acumenYou can accelerate growing into a quota carrying Sales Development role in around 9-12 months (based on role availability) What will you be doing? Collaborating with the Sales Development team to build further customer and industry intelligenceUsing social media channels to identify business opportunitiesAnalysing organisational structures for our key accountsDeveloping new ideas for identifying potential key customersAttending workshops to improve your understanding of the company, improve your presentation skills and to prepare you for your next role in the companyProvide support for running programmatic events/ programs in support of pipe generation ABOUT SALESFORCE Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Our Banking and Financial Services (FINS) team is part of our wider Growth Business, focusing on selling into the finance industry. You will have the opportunity to work in a fast paced team with impressive customers, personalised training and career opportunities in the Mid-Business sector Why Join Salesforce as a MB Account Executive, FINS? This team supportive, successful and tight-knit. You’re joining our Ohana, and we’re all working towards the same goals. The FINS space is particularly exciting at the moment as there are multiple industry disrupters entering the market. The barrier for entry is high, and the customers you will work with are highly intelligent and self motivated. FINS is a high performing area of our business, and we accredit this to the leadership: They have been in your shoes, and they know how to motivate and champion their teams. We offer formal and informal training for all people coming into this role, and this will be entirely focused around your strengths and goals. We encourage 360 degree feedback, so you have the opportunity to take your own initiative and blaze your own trail. Day to Day Our FINS Account Executives engage with existing customers and new leads to sell the our finance and banking solutions. They build positive, trusted relationships with both key team members and decision makers within their patch, and become naturals at helping customers realise value from their Salesforce investments. You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting. Partnering with internal teams to drive additional value and share expertise Account tiering, POV mapping & industry mapping Using multiple channels to reach out to sales opportunities and uncover net new logo opportunities Managing and overcoming objections Researching & understanding customer personas and industries Managing accounts and prioritising appropriately Balance competing priorities and timelines Who you are We are really open to background, and you will do well if you have a genuine passion for the FINS space, or have an interest in an industry that is being disrupted. We have hired from consulting, project management, recruitment accounting and financial services backgrounds. Ideally you will have been in a quota carrying role. Embody a growth mindset. You’re thinking ahead and have a plan for yourself. You're able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser" within your customers Self awareness is very important, and you must understand your ‘why’. You’re naturally curious and will be excited about the chance to absorb all Salesforce has to offer You’re a teammate. We win together and have a passion for progression. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Working at Salesforce Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs. Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health, Life, Trauma and Income Insurance Monthly Wellness Allowance Flexible Time off & leave policies Parental benefits Perks and discounts Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  8. Salesforce

    Sr Director, Delivery

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description: The Salesforce Professional Services Global Delivery Centers (GDCs) supports consistent high-quality delivery across the globe as Salesforce grows. To deliver on this promise, GDC is expanding its capability and scale to support a rapidly growing professional services. Role Description: The Regional Vice President, Global Delivery Centers (Professional Services) - is a senior executive with a passion and experience for growing world class high-performance teams and successfully delivering innovative IT professional services to enterprise customers. You work as part of a highly matrixed, cross-functional teams in close partnership and collaboration across services sales, regional delivery teams, customers, and wider ecosystem across salesforce. We are looking for an experienced professional services leader that has experience in scaling professional services delivery centers across the world. As the leader within Global Delivery Hubs function, you will be responsible for building & scaling a global delivery organization that will focus on Creating and executing against a delivery hub strategy for Salesforce Professional Services that supports 25% YoY growth • Scaling delivery centers, attracting new talent, developing existing talent, and retaining employees by creating rewarding growth opportunities • Building deep technical & consulting expertise in respective cloud practices • Assimilating new products & technologies that are added to the portfolio through acquisitions • Managing team utilization and operational metrics for our delivery centers • Constant focus on innovation, improve and enhance our global delivery offerings & practices • Strong partnership with GEOs and OUs to drive GDC overall value proposition This role reports to the VP of WW Global Delivery Centers Your Impact: Salesforce is helping organizations around the world go digital and drive unprecedented business outcomes through transformation. Salesforce Professional Services is instrumental to our customers achieving those outcomes. As we grow with the rest of the business, the need to continuously attract, develop, and retain exceptional talent is paramount. Given our global footprint, our global delivery centers are essential to our growth. As a senior of this team, you will be responsible for further defining the strategy for our global delivery centers, recruiting team members, and executing against the plans. You will be closely partnering with leadership team of Salesforce Professional Services on a regular basis to execute against WW Prof services goals. Minimum Requirements:• 10+ years of experience driving results across large company/multifunctions • 10+ years of work experience in a leadership position in consulting / professional services • 10+ years of work experience in software related professional services • A senior leader able to operate effectively with C-level executives • Significant experience with building, growing, and managing consulting delivery centers • Strong business acumen, strategic thinking, and analytical skills. • Ability to think strategically as well as the ability to handle details. • Action-oriented and results-driven. • Strong organizational and management skills to manage multiple projects, responsibilities, and staff. • Proven ability to influence cross-functional teams without formal authority. • Exceptional relationship-building skills demonstrated by ability to grow and nurture relationships with internal stakeholders. • High energy and passion for the job. • Bachelors' degree or equivalent experience Preferred Requirements: • Significant experience leading international professional services teams related to Salesforce platform • MBA and technical disciplines • Operational and financial management experience Personal Characteristics: Trust: Trusts the company’s core values; shows integrity, transparency, and reliability Adaptable: Excels in high levels of uncertainty, ambiguity, and change. Entrepreneurial Mindset: Always learning; approaches everything with an open mind; considers all opinions, looks to innovate and hands-on. Multiplier: Amplifying and unleashing the potential and capabilities of others. Leadership: Self-aware and strategic thinker; proficient at building strong relationships and growing people and leaders. Compelling Communicator: Speaks and writes with clarity, brevity, and purpose; explains areas of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence. Team player: Proficient at high impact teaming and working with members of a multi-functional team About Salesforce : Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Descriptionテクニカルサポートチームのメンバーとして、高い技術力を発揮し、プラットフォームにて生じる複雑な問題の解決をしていただきます。また、カスタマーサポートのスペシャリストとして、お客様が技術的チャレンジを乗り越えるお手伝いをし、お客様を成功に導きます。 ハンズオンによるトラブルシューティングや機能に関する説明、ベストプラクティスの案内を行い、開発部門とも連携しながら、お客様を深刻かつタイムクリティカルな状況から救出します。 サポートエンジニアは標準のプロセスに従い、お客様に最高の体験を提供します。また、お客様の投資に見合う価値を感じていただく上で大変重要な役割を担います。 Role Responsibilities: お客様の問題を解決に導く - トラブルシュート、社内コミュニケーション、お客様への定期的な状況報告 サードパーティのAPIや他社製品とのシステム連携において発生した問題のトラブルシュート 製品機能に関する専門知識の習得と維持向上 エスカレーションや製品ロードマップ変更、新機能等に関する社内調整および他部門との連携 機能の説明ならびに導入のベストプラクティスの提供 ナレッジベース記事の執筆と開発者コミュニティへの貢献 高いレベルの分析、調査、ならびに問題解決 お客様の期待値を正しく設定し、お客様の体験を良いものにし、お客様の満足度を最大化する トレーニングへの積極的な参加 問題の調査、記録、優先順位付け、社内ツールやエスカレーションチームの活用、進行の速い環境での時間の有効活用 優先順位が日々変化する状況下での着実なマルチタスク 周囲のメンバーと積極的に助け合い、チームとしてのパフォーマンスを最大化する Role Requirements: 日本語: 流暢な会話および読み書き 英語: ドキュメントの読解、トレーニングの理解、チャットやメールでの社内コミュニケーション 豊富な分析、調査、問題解決の能力と経験 問題の優先順位付けと効果的なエスカレーションの経験 オブジェクト指向言語の理解 RESTやSOAPなどウェブベースサービスの理解、WSDLの解釈、生成、並びに利用 インターネット技術のトラブルシューティング (HTTP, firewalls, web servers, proxy serversなど) 勤務時間はビジネス要件に応じて変わる場合があります。時間外のサービス提供のためオンコールシフトに参加いただく可能性があります。 Preferred Requirements: 3年以上のテクニカルサポート経験(クラウドやコマースの経験は尚可) 当職と同等の業務経験 HTTP, HTML, CSS, JavaScript, XML, JSONSの理解と、Java, .NET, または PHPのいずれかでの3年以上のウェブまたはAPIアプリケーションの開発経験 AJAXウェブアプリケーションのトラブルシュート経験とブラウザの互換性に関する問題の対応経験 Windows環境でのデスクトップアプリケーションの開発またはサポートの経験 2年以上の開発経験 RDBMSおよびSQLの知識と経験 ログの分析やデバッグの経験 マルチテナント、グリッド、パラレル、または分散コンピューティングアーキテクチャーの知識 クラウドベースソリューションの経験(Amazon AWS、Microsoft Azure等) Linux / UnixベースOSの経験 Salesforce CRMの経験 As a member of the Support team, you will demonstrate sophisticated technical expertise to resolve complex platform-related issues affecting customers. As a Customer Support specialist, you will enable customer success by helping our customers to overcome crippling technical challenges. You will provide hands-on troubleshooting, feature explanation, and best practice guidance to the broader Technical Support team to assist customers during critical and time-sensitive situations while partnering with development teams. The Support Engineer will follow standard support practices and procedures while providing an excellent customer experience. You will play a meaningful role in helping customers to realize the value of their software investment. Role Responsibilities: Take ownership of customer issues through to resolution - including troubleshooting, internal communication and providing significant feedback on a regular basis. Assist with troubleshooting integrations involving third-party APIs and implementation of other products. Developing and maintaining technical expertise in assigned areas of product functionality. Liaise and work closely with the internal teams on escalated technical issues and product roadmap changes/new features. Provide feature explanation and implementation best practices. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community. Demonstrating exceptional analytical, troubleshooting, and problem-solving expertise. Handling customer expectations and the customer experience to maximize customer satisfaction. Actively maintaining and participating in job-related training activities. Demonstrating the ability to research, document, and prioritize customer issues, demonstrating internal tools and escalation teams as necessary, as well as prioritizing and handling time effectively in a fast-paced environment. Prioritizing and multitasking among rapidly changing tasks Actively help team members and maximize performance as a team Role Requirements: Japanese: Excellent written and verbal communication skills English: Ability to understand documents and trainings, internal communication over chat and email Validated analysis, troubleshooting and problem solving skills. Ability to effectively prioritize and escalate customer issues. Good background and solid understanding of object-oriented concepts and languages. Solid understanding of REST and SOAP web-based services, with a working knowledge of WSDL interpretation, generation, and consumption. Experience troubleshooting Internet technologies: HTTP, firewalls, web servers, proxy servers, etc. Work hours can change depending on Business requirements. On-call duties may be required for after-hours or weekends. Preferred Requirements: 3+ years of prior experience providing customer-facing Technical Support (cloud-based and commerce products preferred), a help desk environment. Degree or Relevant Work Experience 3+ years building web-based or API applications with a solid understanding of HTTP, HTML, CSS, JavaScript, XML, JSONS and at least one programming language, such as Java, .NET, or PHP. Strong AJAX web application troubleshooting experience and knowledge of browser compatibility issues. Experience in Development or Support of Windows based desktop applications. 2+ years engineering/programming work experience. Knowledge of database concepts and data management (RDBMS) and SQL. Proficient with analyzing log files and standard debugging concepts. Knowledge of multi-tenant, grid, parallel, or distributed computing architectures. Experience in Cloud Based Solutions (ie Amazon AWS or Microsoft Azure etc). Experience in Linux / Unix based Operating Systems. Previous experience with Salesforce CRM and its technologies. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  9. Salesforce

    Customer Success Manager

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.We are currently looking for a versatile Customer Success Manager with expertise in to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce's Data Cloud product. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the account's success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship.Responsibilities:Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives through Data cloud utilization.Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities.Strategic Guidance: Assess customer goals and capabilities, offer recommendations for DC ecosystem health, performance optimization, and achieving business and technology objectives.Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers' business challenges and growth potential.Adoption Path & Enablement: Contribute to Data cloud knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap.Technical Expertise Application: Apply Data Cloud product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps.Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunitiesEvolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.Preferred Skills:Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in Data Cloud or a specific line of business (LoB).Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture.Excellent communication skills to articulate technical issues to diverse audiences.Ability to prioritize customer needs, take ownership, and drive resolutions.Experience with databases, SQL, Windows/Linux Server, and security infrastructureDiligent. Nothing gets overlooked.Required Skills:Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)This position will require you to work from your local Salesforce/Tableau office 2 to 3 days a weekAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. At Salesforce we are continuing our own Digital Transformation to accelerate our growth and deliver exceptional service to our customers. A key pillar of this transformation is scaling the deployment, configuration, and management of our global analytics platforms to measure and generate insights on Salesforce prospect and customer behaviours. We’re looking for a Senior / Lead Engineers to support the strategy and management of Salesforce’s global analytics platforms across clouds and regions. This person will have experience in digital analytics and in the global deployment of systems such as Google Analytics 360 and GA4 across multiple regions and business units. This person will support our efforts to create consistency, quality, and value of our digital analytics data at Salesforce. This includes relationships with a global team of digital analysts and engineers. The right candidate brings deep business understanding on the value of digital analytics data along with the technical expertise required to support a world class implementation of digital analytics platforms. including data layer design and implementation, tag management, custom dimensions and variables, events, goals, content and traffic classifications, and similar aspects of digital analytics expertise. This candidate has experience translating desired business insight outcomes from marketing and customer teams into actionable deployment plans and system design. Responsibilities: Continue to enhance Salesforce’s instance of Google Analytics 360 / GA4, Google Tag Manager Work within the Digital Analytics Platform team to deploy and manage updates to the digital data layer and analytics code live on Salesforce web properties. Configure the digital analytics platform to meet the needs of key internal customers such as such as Analytics Reporting Team, Cloud Teams, Field Teams, Paid Media, and Product Marketing Participate in a team culture of critical thinking, creativity, innovation, experimentation, diversity, and inclusivity that aligns with Salesforce core values Constantly learn, have a clear pulse on innovation across the enterprise SaaS, data science, customer data, and analytics communities. Required Skills BA or Master’s in Technology (computer science, computer engineering, economics, applied math, statistics, engineering or other quantitative field) or equivalent work experience. Min 5-10+ years for Senior / SMTS role & Min 10-15+ years of experience for Lead / LMTS role, in global analytics platforms such as Google Analytics 360 / GA4. Must have practical, hands on knowledge and ability to design and manage a world class implementation of these platforms 2-5+ years experience working with global analytics platforms at Fortune 500 companies. Must have experience working with global analytics suites across multiple countries, regions, and business units with a high volume of customer traffic per month (10s of millions+). Broad understanding of digital marketing and the role of digital analytics platforms in evaluating the performance of campaigns, events, paid media, e-commerce, social media, etc. Data manipulation skills, with experience in BigQuery / SQL. Have the ability to closely partner with data engineers and architects. Understanding of governmental privacy regulations on the collection and use of customer data (such as GDPR and CCPA) and how this impacts digital data collection. Experience with OneTrust a plus. Good communicator in written and verbal form with the ability to work well with other technical teams. Problem solver who simplifies problems to their core elements and finds creative solutions. Get-it-done mindset with strong bias towards action. Advanced Salesforce product knowledge a plus B2B customer data experience a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  10. Salesforce

    Named Account Executive 9

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We're called Trailblazers for a reasonHere at Salesforce, we're innovators and lifelong learners. Together, we chart new paths, drive customer success, develop AI-first technology, and build a better world. If you’re ready to progress and perform, create and collaborate, motivate and innovate, and accelerate and celebrate your career — well, you’re in the right place. Your Impact We are looking for an experienced Enterprise Account Manager to join our Core Enterprise sales team in London, to lead engagements with our key enterprise customer accounts within the Retail, Transport, Travel, Media, Communications or Healthcare & Life Sciences sector. Desired Experience Proven track record of selling enterprise software solutions at a strategic-GAM/C-suite level, ideally business applications gained within a major software vendor Successful history of net direct new business sales, upsell, and cross-sell with the ability to prove consistent delivery against targets Demonstrable track record of sales over achievement with large enterprise visible accounts with 2M+ ACV quota attainment You will have a point of view of industry trends and be able to build a narrative of digital transformation within the Utilities space. Experience of managing accounts and closing business in regulated industries Across all sales teams, we look for the following attributes: Consultative selling experience | Solution Selling Ability | Prospecting Skills | Strong Discovery Skills | Can articulate ROI | Objection Handling Skills | Coachable | Strong business acumen | Planning and Closing Skills | Strong Communication Skills | Executive presence | Can collaborate and influence in a “win as a team” environment | Resourceful | Has a drive for results | Is a trusted advisor to customers and colleagues Diversity & Inclusion: Equality is a core tenet of how we run our business, and we believe equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. Our Benefits. Get Taken Care Of: When you join Salesforce, you join a global family ,and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families - check out our benefits site. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  11. Salesforce

    Development Architect

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. デベロップメントアーキテクト(VA)は、カスタマーサクセス部門のプロフェッショナルサービスチームに所属し、戦略的なお客様企業のSalesforceを活用したデジタルトランスフォーメーションを支援・推進する設計・開発に特化したコンサルタントです。 具体的には、下記タスクを遂行します。 プライムコントラクターとしてSalesforce導入プロジェクトにおいて、要件を理解し適切な設計および開発、テストを実施し高い生産性で、高い拡張性、保守性を有する開発物を作成する最新のツールを活用し専門的な知識をもとに品質とスピードを両立したCI/CDの仕組みを構成、提供する Role details 期待される責務信頼されるアドバイザーとしてお客様の成功にフォーカスし、お客様の戦略を理解した上でプロジェクトに参加し高生産性、高品質、高保守性を有するプログラム、ドキュメント、開発・実行環境構築を推進するSalesforceが提供するノーコード、ローコード、プロコードを理解し、顧客要件や制約も理解した上で、適切な要素技術を選択し開発するアプリケーションレベルのアーキテクチャを設計し、開発・テストを実施するプロトタイプ構築・技術検証を実施する顧客要件とBestPraciteceやReferenceを十分理解したうえで詳細ソリューションをデザインし、実装および単体テストを実施する開発ガイド・規約といった開発標準を作成し、展開する開発・運用プロセスを管理・効率化するCI/CDの構成や構築を行うお客様や他のSalesforce Architectおよびビジネスパートナーとコミニケーションを密接に行い、信頼の獲得および期待値の管理を遂行するSalesforceエキスパートとして認定資格取得および新しいプロダクトや技術、開発手法を継続的に学習するSaleforceがグローバルで保有するベストプラクティス・ナレッジ・メソドロジーを学び、活用し、かつ自己の経験に基づいたナレッジの蓄積へ貢献するグローバルの製品開発チームやアーキテクトと協力しお客様の課題解決を遂行する社内外で情報発信を行い、パートナーエコシステムやTrailbrazerコミュニティの拡大へ貢献するチームメンバーのメンタリング、支援、育成を行う(シニアメンバー) 成長機会VAは戦略的なお客様の複雑で難易度の高いプロジェクトに対して高い設計力、開発力を活かし、高生産性と高品質および拡張性を持つ開発成果物を提供することで、お客様のビジネスおよびデジタルトランスフォーメーションを成功に導けるようになるVAは業務の遂行時にグローバルの知見・ナレッジに容易にアクセスすることが可能であり、製品開発チームやトップレベルのSalesforceアーキテクトの同僚と協働することで、一流のSalesforceおよびクラウドアーキテクトとして成長することができる必要に応じてSalesforce外部のオンプレミスシステムやクラウドサービス(IaaS, PaaS, SaaS, IDaaS等)とのシステムとも連携する責務を持つため、Salesforce以外のテクニカルスキルを十分に活用することができ、オープンでベンダーに依存しない最新のテクノロジー・標準仕様やクラウドアーキテクチャについても習得することができる Basic Requirements スキルおよび経験に応じたポジション(職位)での採用を予定しています。 知識・遂行能力複雑なアプリケーションを適切な思考で設計から開発、テストまで実施できる顧客環境や制約を理解し、開発体制・CI/CDの手法やプロセスを決定し導入できる設計やプログラミングにおける方法論に関する知識があり、それらを実務で活用できる日本語、英語に関わらず必要な情報を短時間で理解し、業務に活用できる他人が理解しやすいドキュメントやソースコードが作成できる1人のプロフェッショナルなArchitectとして責任感とオーナーシップを持って複雑な案件でも仕事が遂行できる他メンバーと協調しチームで仕事ができる新しい技術や製品を学習する能力、強い探究心を有している想定される経験・思考システム開発プロジェクトに参加し、アプリケーションを適切な思考で設計から開発、テストを実施した経験がある(経験年数3年〜)ウォーターフォール型またはアジャイル型の方法論を用いた設計・開発プロジェクトへの参加経験がある(複数プロジェクトへの参加経験)アプリケーション開発リーダーとしてリーダーシップを発揮しチームを成功に導いた経験がある難しいトラブルに直面した場合にも諦めず解決策、回避策を見つけ出し、解決した経験がある常に、より生産性、保守性を高めるための手法を学び、実践に役立ててきた経験がある自身の設計・開発したプログラムについて振り返り、課題と改善点を見つけようと試みている基本知識システム開発およびプロジェクト管理の方法論一般的なWebアプリケーション開発(言語は問わない)およびデータモデリング社内およびお客様向けに目的に合ったドキュメントの作成、および相手が理解できるプレゼンテーションの実施社内メンバーおよびお客様との円滑なコミュニケーションミーティングのファシリテーション、リード論理的思考、課題解決などコンサルティング方法論設計、開発のベストプラクティスやリファレンスの理解クラウドサービスの設定・動作検証を自らがクイックに行えるハンズオンスキル Preferred Requirements エンタープライズ規模の開発プロジェクトの経験を有するシステムレベルのアーキテクチャの設計、構築スキルや経験を有するインテグレーション、シングルサインオン、大量データ処理、モバイル開発、アジャイル開発プロセス、DevOps等の専門的な知識CXOなどのエグゼクティブクラスや部長クラス、また担当者など、それぞれの相手に合わせた柔軟なコミュニケーション能力、リエゾンとしての調整能力Salesforceの各種クラウドソリューションやCRMに関する知識・経験Webフロントエンド開発経験(特にAngular, React, Vue.jsなどSPA)英語をネイティブ言語とするメンバーやお客様とのコミュニケーション大規模プロジェクトのマネジメント経験AIを用いた開発経験 Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Responsibilities As a Product Manager for AIOps Copilot, you will lead the charge in developing our advanced LLM-based coding assistant Learn customer pain points, understand fast moving competitive landscape and drive a roadmap to successful delivery. You will work at the intersection of GenAI and user experience design, collaborating with a multidisciplinary team of engineers, data scientists, marketers, and sales professionals to create innovative, user-centric solutions Work on long-term product vision, feature definition, pricing, customer enablement, marketing and drive customer adoption Work in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making Work closely with the Product Owners (each PO runs a scrum team of 4-5) for release planning, sprint reviews and delivery. Skills Required Overall 8+yrs experience, 4+ years product management experience at a software company Bachelor’s degree (technical disciplines preferred) Possess strong AI technology and application ability in the field of AI Ops Proven track record in Observability, Monitoring, APM domains is strongly preferred Demonstrated experience in distilling customer use cases, use data + insights in coming up with product roadmap, plan the roadmap across releases providing continuous value to customers Ability to bring customer focus and requirements via use cases and influence the product/service Ability to evangelize the product/service, improve adoption, define and track key success metrics Experience presenting to executive leadership and handling sensitive customer situations. Strong user experience/design sense, with a record of building great products. Ability to work with teams across multiple time zones (US, India and Singapore) Skills Preferred Experience with agile development methodologies like Scrum is a plus. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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