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Everything posted by Salesforce

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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Digital Sales covers both Salesforce Marketing Cloud and Commerce Cloud solutions. Our Marketing Cloud is a powerful digital marketing platform that allows businesses to deliver personalized customer journeys across various channels. It's a one-stop solution for email, mobile, social, advertising, web personalization, content creation, content management, and data analysis. Commerce Cloud is our unified e-commerce platform that enables businesses to provide seamless shopping experiences across all digital channels — mobile, social, web, and store. It's designed to be a flexible, scalable solution that grows with your business. An opportunity exists in our Digital Sales organisation for a field sales leader looking to further their career in a hyper-growth, fast-paced and dynamic environment! We are seeking an exceptional and ambitious Sales Manager who will play a key role in driving strategic, Cloud sales initiatives across Manufacturing, Automotive & Energy accounts for the UKI region. Role Description: As a Sales Leader, you will play a key role leading a team of highly visible and motivated Sales Executives in our expanding UKI sales operation that generates revenue and achieves individual, team and organisational quotas. Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce. Ideal candidates should possess solid B2B sales and prior Enterprise Sales management experience. Your Impact: Development of a growing and diverse team who are seen as trusted advisors to our customer(s) and with internal team membersDevelop the Go-To-Market (GTM) strategy for the team to increase our relevance and fuel the expansion of our Digital Sales Cloud business area across Manufacturing, Automotive & Energy industriesSupporting Account Executives by participating and leading in client meetings and engaging other corporate resources as requiredManagement of a high performance team, including recruiting, hiring and trainingBuild strong team unity, internal connections, and collaboration across the Salesforce eco-systemLeading weekly forecast meetingsDriving pipeline generation initiatives to improve revenue generating opportunities for the customer account(s)Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identificationEngaging at the C-level in customer organisationsAccurate reporting on sales activity and forecasting to Area Sales ManagementConsistently supervising and enhancing the sales activities of the teamTo be an enabler of an inclusive and winning team spirit Required skills: Consistent track record in building / managing sales teams Previous experience in solution sales (especially Software / SaaS / Cloud) Experience leading teams selling transformational technology solutions to major Enterprise and Commercial customers A level of interest in, and/or experience positioning/selling Marketing and Commerce technology solutions Strong demonstrated and proven sales experience, working with complex customers People management experience (directly or via matrix) Able to operate and navigate successfully in a matrix / multi-product sales environment A passion for building a growing and diverse team Proven ability to create and inspire impactful teams Excellent interpersonal skills; able to inspire and build trusted relationships (internally and externally) Passion for supporting team development, as well as for their own self-improvement Excellent negotiation skills A self-starter that can excel in a fast-paced environment Fluency in English Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.) Benefits & Perks Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  1. Salesforce

    Capacity Planner

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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is seeking a Capacity Planner to support our customer’s ongoing growth. Capacity Planners scope, analyze and forecast the infrastructure demand that power our diverse set of products on a global scale. This role will be part of a team of capacity planning professionals who have experience with understanding systems infrastructure and best practice planning methods to support demand across multiple substrates. This person will be required to work cross-functionally with a number of senior product owners as well as technical service teams across the organization. They should expect to interact with numerous data sources spread across disparate systems to produce a single version of truth for capacity demand for the products they are covering. As a result, the capacity planner should expect to work collaboratively with product owners to understand how their service architecturally functions, any product and design roadmaps, launch plans, sales and users forecasts, and any other variables that may impact future capacity demand. The planner will be required to optimally take all of these inputs and partner with our data science team to produce an ongoing infrastructure demand forecast. In particular, an understanding of AWS infrastructure and architectural limits is required. The role will also require building strong interpersonal relationships that will be the foundation of building trust and supporting the continued success of these products over time. This is a very high impact and visible role which will drive the foundation of Salesforce’s infrastructure strategy for years to come. Join our growing team! Job Duties: Capture and document architectural details about services and its supporting capacityCoordinate product and service teams so requirements are well understoodEstablish a consistent and repeatable monthly capacity forecast, in partnership with the data science teamConduct scenario analysis based on service engineering roadmap to present effects of new services and shifts in workload on capacity.Present clear findings and recommendations to senior leadership regarding the forecast and business impacts Required Skills/Experience: Candidate should have 3-5 years of proven experience in operations, business intelligence, strategy, capacity planning, financial modeling, analytics or similar positions in a related fieldStrong analytical skills with experience consolidating sophisticated datasets across various unconnected systems and platforms to tell a clear story. Fundamental knowledge of systems infrastructure and how services interact with the underlying hardware Experience building statistical models Strong interpersonal and executive presentation skills needed to partner optimally and convey long range plan Experience communicating data in a consistent and repeatable manager to various stakeholdersAttention to detail with a focus on data qualityA related technical degree required Proficiency with SQLExperience in capacity management, planning, forecasting and scheduling is a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $165,600 to $227,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce is seeking a forward-thinking, creative and sales-focused marketing manager to drive our MuleSoft strategy and program execution in the South business unit, including Iberia & Emerging Markets. This person will drive demand generation, brand building and awareness for MuleSoft in these countries. The candidate will have experience in B2B marketing roles, with a key understanding of IT Buyers, and what motivates and drives their go to market and software purchasing decisions. This role is an individual contributor who will orchestrate a virtual team to deliver pipeline generation and lead growth, build awareness on the MuleSoft segment in the Iberia and Emerging Markets. The candidate needs excellent planning and organizational skills, as well as the ability to liaise effectively with key sales and strategy stakeholders and be accountable for results. Analytical capability is key for understanding and managing demand generation, forecasting, budgeting, lead flow, and the many moving parts involved in running an effective marketing machine. The successful candidate will work closely with the EMEA Marketing Programs team and the Global MuleSoft Marketing programs team to implement scale programs within country too. Proven experience in programmatic demand generation through targeted campaign activity is critical. Experience in delivering pipe generation and maturation programs will be critical. A good working knowledge of SEM, SEO, display advertising and marketing through social channels is important as well as experience in engaging creative teams and external agencies effectively to implement projects on time and on budget. This is a unique opportunity to work with a team that is recognised as one of the leading marketing organizations in the technology industry today. The opportunity requires a dynamic, pragmatic and flexible marketing professional with a proven history of success. Responsibilities: * Develop and maintain a deep understanding of the MuleSoft business in Iberia and Emerging markets to effectively orchestrate and combine all Go-To-Market strategies that will impact this specific segment, both at the EMEA and local levels. * Collaborate with cross-functional teams to design, implement, and measure effective field marketing campaigns. * Support the management and maintenance of all MuleSoft campaigns, events and content related. * Provide insights and recommendations to improve marketing efforts based on data analysis. * Coordinate with sales teams to ensure alignment between marketing strategies and sales objectives. * Aligning closely with the scale EMEA Marketing Program team and Global MuleSoft & Tableau Marketing Programs teams to implement these programs in country. * Manage and optimize marketing budget to increase return on investment. * Deliver breakthrough ideas, innovation and leadership to drive our go to market for new logo acquisition and expansion. * Collaborate with regional and global marketing stakeholders to gain input into the program strategy, campaign approach, creative direction and impact measurement. * Have the capability to orchestrate, negotiate, prioritize and manage project deliverables with other members of the marketing organization as needed. * Act as a thought-leader and single point of truth for MuleSoft within the EMEA marketing team and within the virtual management teams across sales and other supporting lines of business. * Stay updated on industry trends and competitor activities to inform marketing strategies. Experience/Skills Required: * Strong Marketing experience: Proficient in business English * Proven track record of building, leading and managing international marketing campaigns across web, social, email, as well as in-person events and other activities. * Extensive background in developing and implementing targeted marketing campaigns focused on specific market segments. Significant experience driving demand and pipeline for the programs. * Strong understanding of demand generation and experience of driving quantifiable return on investment. * Ability to lead and work cross-functionally and in teams. * Detail oriented with strong project management skills. * Excellent written, verbal and presentation skills experience with social media is strongly desired. * Be a highly professional lead and teammate with a positive, can-do attitude; and comfortable with continuously changing opportunities and priorities. * Past experience in using Salesforce, and/or other marketing tools such as Marketo, Eloqua, Responsys, GA 360, etc. is a plus. * Fluent English and Spanish required Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  2. Salesforce

    Benefits Specialist EMEA

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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce’s Employee Success People Services & Operations group is not your typical HR Shared Services team. We meet the needs of our employees head on through collaborative, innovative and social initiatives. Our team focuses on the employee experience at Salesforce using our own trusted Customer Success Platform that we deliver to our external customers. The Benefits & Compensation Specialist is a member of a globally diverse team providing compensation analysis and operational support to Centers of Expertise. The successful candidate has strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization. This person must be comfortable dealing with highly sensitive and confidential matters. Our ideal candidate enjoys working in dynamic and high-growth environments and is interested in gaining exposure to a variety of HR disciplines. Responsibilities Provides front-line support in the prevention, resolution, and referral of questions or concerns regarding Benefits and Compensation.Act as liaison between Benefit vendors and Salesforce employeesSupport processes and procedures to ensure that compensation and benefit practices are in compliance with current legislation and Salesforce policyComplete planned and ad-hoc analyses in support of company initiatives.Conduct data audits to ensure compliance with compensation policies and proceduresSupport for system user testing and validationCreate and implement internal team procedures while finding opportunities for continuous improvement.Consult and build relationships with all levels of operational management and Employee Success teams.Build and maintain reports, dashboards, metrics and monitor the integrity and validity of the data reportedCreating training materials and enablement Requirements Experience of benefits management across EMEA desirableBachelor’s degree required.Advanced knowledge in Excel, including experience building analyses and modelsPrior experience in HR operations or shared services organization preferred.Experience with case management systems and Workday preferred.Great teammate who is eager to learn, contribute, and drive forward initiatives.Ability to work effectively in a virtual team environmentStrong analytical and quantitative skillsStrong professional verbal and written communicationsProactive and results-oriented individual with a commitment to quality and driving results while managing multiple, and at times, competing priorities.Resilient in the face of change with the ability to pivot, adapt, and perform in a rapidly changing environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Onboarding Specialists proactively engage our newest Salesforce customers before and during implementation to ensure a positive initial experience with Salesforce. This role focuses on supporting customers to achieve rapid "time to value" while building a strong foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform. Our Onboarding Specialists collaborate with internal partners and customers to guide initial onboarding/implementation conversations; meeting our customers' short and long-term objectives and setting them on the path to continued success by prescribing personalized Learning Journeys. Your work will directly influence customer happiness and dedication, while setting the stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer’s journey, you will contribute to Salesforce's reputation as an industry leader. Responsibilities: Become a Salesforce subject-matter expert for MuleSoft, focusing on accelerating the initial "time to value" for new customers. Deliver virtual expert engagements to educate and empower our customers to achieve business value through the Salesforce Customer 360 Suite of Products Provide relevant recommendations specific to customers’ business needs Apply consulting skills to uncover initial business use cases, setting the stage for long-term customer success. Engage with customers to navigate the setup and administration of their MuleSoft instance, ensuring a positive initial outcome. Co-create quick-start guides, enablement guides, and playbooks aligned with customer needs. Build positive relationships with both internal and external business partners, contributing to broader goals and growth. Actively leverage and contribute to the overall knowledge base and expertise of the community Requirements: Proficient in English AND French is Relevant 3rd-level degree or equivalent qualification. 2 to 3 years of relevant work experience helping customers achieve full business potential through technology. Able to work independently as a self-starter, manage time, and prioritize activities while performing effectively under pressure. Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills. Able to apply customer success concepts, practices, and procedures to help drive customer success. Preferred Qualifications and Skills: Salesforce Admin, Adv Admin, and/or Consultant Certifications are an advantage. Hands-on experience with API-led integration products such as MuleSoft, is preferred Technically oriented and able to understand and guide developers with sophisticated integration use cases to standard processes and outcomes Understanding of, and ability to effectively communicate on the topic of developing a successful Implementation Strategy Consultative and customer-focused approach and engagement style. Ability to navigate, call out, and lead efforts on sophisticated customer requests or projects involving multiple parties and enterprise systems Deep technical knowledge of other Salesforce products and platforms - features, capabilities, standard methodologies, and how to deploy, including knowledge of the Salesforce ecosystem Ability to prioritize, multi-task, and perform effectively under pressure Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. You will be responsible for developing highly scalable internal applications using Force.com technologies. You must have a proven background in JAVA or Force.com programming and an understanding of Javascript, CSS, SOAP XML, and HTML. You will be responsible for developing through all phases of the front-end to the back-end development lifecycle. You will use your experience to work with team members to develop new application features, as well as, enhance existing code and framework. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technology and integrate them quickly. Experience/Skills Required -4+ years of experience programming with Force.com (Apex, LWC, LWR and Visualforce) or Java -Extensive understanding of Object Oriented (OO) design patterns such as Model View Controller (MVC) -Extensive understanding of HTML and Cascading Style Sheets (CSS) -2+ years experience with JavaScript (JS) -Expertise with relational database languages (SQL or SOQL) -Experience with data modeling design -Experience developing in an enterprise environment such as source code control, continuous deployment, release management -JEST Experience is mandatory for UI code coverage -Strong experience with Service cloud (including the latest features such as case swarming, Enistein AI, expert finder ) etc is needed -Knowledge of Web Services (SOAP and REST) -Ability to learn quickly and be a self-starter -Ability to multi-task in a dynamic environment Experience/Skills Desired -Experience working with Agile/Scrum methodology -Experience developing on the Salesforce.com platform & API’s -Certifications in Force.com and/or Java -Experience with Selenium automation -Understanding of various user based security models Experience with Javascript frameworks such as Jquery and/or ExtJS Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Department Description Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. Role Description The Senior MuleSoft Professional Services Account Partner (AP) is a consultative and strategic sales professional. The AP sells the MuleSoft portfolio of Professional Service’s offerings to new and existing customers. Account Partners must be strategic problem solvers with strong commercial skills and have the ability to craft visions and services propositions that drive customer value through clearly defined outcomes. They will be expected to understand and lead our customers throughout their Customer 360 lifecycle partnered with our colleagues in license sales and Customer Success. Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies? Your Impact The AP is committed to earning the right to be an advisor to the customer, with the primary goal of helping customers quickly generate significant value from their MuleSoft investment. The primary measurement of success for this role will be annual sales bookings (aka closed Professional Services business) and bid margin aligned with agreed goals, targets, and quotas. To be successful in the role you: Drive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap Generate pipeline through self-origination and collaborating across MuleSoft and Salesforce with License Sales, Delivery and Customer Success to develop trusted Professional Services propositions for clients and prospects Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the MuleSoft Platform Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes Forecast accurately and timely, build a pipeline, and progress opportunities to deliver Success Cloud YOY revenue growth Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas Be a recognized role model for collaboration, understanding, and overall business results Basic Requirements Have a professional sales background or blended consultative sales and project delivery background Have experience working with a customer through a visioning process, assessing business value outcomes, and developing plans to support the realization of that value through a structured program Present business value led pitches and effectively negotiate terms aligned with margin targets Can exercise empowered judgment in methods, techniques, and evaluation criteria for obtaining results aligned with goals of the company and within associated guidance Recognize the importance of timing to close deals and are able to balance driving the closing cycle while being responsive to the customer’s needs and fundamentally building trust in the relationship Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Proficiency in English. Preferred Requirements Extensive years of consultative sales experience with a proven record of consistently meeting (or exceeding) quota Experience selling and/or delivering Professional Services in a context similar to MuleSoft or a Global System Integrator type environment Demonstrated ability to develop and maintain executive (including C-level relationships) where you are recognized as a trusted advisor Experience growing accounts with large and complex pursuits ($M+) Highly collaborative excels in a matrix organizational model (aligning with other business functions) Committed team player with strong interpersonal skills who share and support colleagues Ability to thrive in a fast-paced sales environment Benefits & Perks: Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. ABOUT THE POSITION: The individual in this role will tackle the exciting responsibility for developing the new Global Partner Program for Slack. As a Program Director, you’ll be responsible for partner programs from beginning to end, ensuring cross-team collaboration, detailed execution, and effective communication. You’ll work closely with executives, Alliances & Channel leaders, technology partners, and many more to drive critical programs and partner activities across Slack. You will be responsible for setting project and financial goals, developing comprehensive plans, and executing strategies to achieve desired outcomes efficiently and effectively. We build and monetize our Slack partner ecosystem and work on the most pressing issues for the entire Partner Ecosystem. We succeed if we ensure that the partner program meets the accelerating and changing needs of our partners and customers as well as drive the ecosystem growth levers. We’ll implement a focused approach to empower Slack field sales in cultivating ecosystem relationships and expand our strategic technology partnerships and ISV motion to explore new commercial opportunities. The successful candidate will have an ambitious mindset, with a strong aptitude for understanding the big picture and translating it into tactical action. If you are proactive, an inclusive problem-solver with a passion for leading business growth through innovative partnerships and high levels of collaboration and transparency, this is a phenomenal opportunity RESPONSIBILITIES: Drive and deliver the partner program strategy and as well as the alignment of outcomes and KPIs to measure the Slack partner ecosystem success Develop a consistent and scalable program benefits management process Evolve partner program support, scalable solutions and success processes Understand and be able to articulate, to all relevant audiences, the nature, benefits and facets of our Slack strategic technology partners and partner ecosystem Be the go-to person for details on the technology partner solutions for the Slack Sales field teams Agree a GTM plan with clear success metrics and engage sales teams on both sides around strategic joint accounts Drive effective communication across teams and partners, ensuring alignment and transparency. TARGET SKILLS/EXPERIENCE: Ability to multitask in a fast-paced environment with a portfolio of assignments while driving sophisticated strategic projects to completion Demonstrated cross-functional communication, alignment, and relationship building skills with Senior Leadership and C-Level Proven track record to build, lead and execute strategy in a cross-functional environment Self-starter, with strong work ethic and personal drive and character qualities that match with company core values and encourages others to follow and act Candidate is able exercise a high degree of initiative in resolving issues and developing system/process improvement recommendations Have experience of driving tangible value through partnerships at a senior level You will have outstanding communication, strategic, analytical, influencing, and consulting skills, as well as a track record of building and leading complex, multi-disciplinary teams Bachelor's degree or equivalent combination of education and experience 8+ years in partner business operations, partner management, channel sales, or program management Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $200,300 to $290,500.For California-based roles, the base salary hiring range for this position is $200,300 to $290,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About The Role This is a unique opportunity to join a team at the center of all GTM (go-to-market) activation activity, representing a blend of data analytics, short and long-term strategic thinking, and program execution. This role will report directly to a Business Unit(BU) leader and will have responsibilities across multiple Operating Units (Fins, HLS, Canada, Digital & ECS) helping to drive deeper analytics and performance metrics related to some of our most important programs and initiatives. You will partner with many cross-functional teams such as product marketing, field marketing, enablement, strategy & operations, and others. This is a high-impact role, with quickly changing priorities and demands. You will think strategically, arrive at a focused execution plan, and manage the plan to fruition. Examples of projects can range from the very strategic to the very operational, such as product whitespace and TAM analysis, performance reporting on a) overall pipeline health b) play execution and c) program efficacy and driving scale and consistency across 5 Operating Units (Fins, HLS, Canada, Digital & ECS) inside the Americas. This is an excellent opportunity for a candidate with the right drive and experience to help shape the growth and evolution of the Sales Programs organization. What you will be doing: Data Analytics Define key performance metrics and targets, create reports and dashboards to derive insights into the health of the pipeline, identify areas of weakness, and present improvement recommendations to sales program leadership.Perform ad-hoc analysis across multiple data sets and tools (examples of analyses include program/campaign/play performance, customer segmentation, sales participation, customer propensity to buy, white space, etc.)Create executive-level presentations for BU and Americas leadership reviews; organize SPM quarterly business reviews across multiple OUs.Work together with SPM Management, Sales Strategy, Enablement, and Marketing to organize cross-functional targeting and performance standards. Tracking, measurement, and continuous improvement will be key to the success of the roleCreate and own a consolidated BU view of Sales Programs’ quarterly planning process, measurement, and outcomesDevelop a communication strategy to consolidate best practices and own “scaling” consistencies and standards across multiple OUs.Develop into Sales Programs expert for data science, global SPM, and global Sales Strategy COE.Activities may include: coordination of all contributors to sales program activities; delivering briefings, continuous improvement in organization, reporting on results and successes, assessing effectiveness, recommending areas of improvement Program Design & Delivery Synthesize data and create programs to address BU level gaps in the business, bringing in cross-functional teams as neededDevelops creative net innovative approaches or processes to solve new or emerging problemsDelivers compelling & impactful programs to large & diverse audiences of sellers; comfortable presenting to large groups What we are looking for: 7+ years of professional experience, ideally in consulting, business development, sales readiness, marketing or salesExperience with quantitative analysis, problem-solving skills, and financial modelingAbility to translate complex information into easily consumable insightsSelf-starter and a high degree of motivation to go above and beyond the task at handExcellent communications and presentation skillsStrong leadership, networking, relationship-building, communication, and influencing skillsFlexibility and ability to adjust on the fly to new demands; a sense of urgencyExperience designing (or influencing the design of) revenue-producing sales campaigns and/or programs, and go-to-market strategiesExperience with R, Python, SQL, Tableau (or similar analytical packages) a plusMBA preferred Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $164,000 to $225,500.For California-based roles, the base salary hiring range for this position is $164,000 to $225,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. QUALIFICATION REQUIREMENTS あなたの役割についてアカウントエグゼクティブ(公共部門)は、Tableau製品の公共部門での販売を推進する役割です。アカウントエグゼクティブが目指すのは、お客様の「トラステッド・アドバイザー」になることです。システムを導入するIT部門のみならず、事業ラインの責任者と直接コミュニケーションをとり、組織の責任者から最も信頼されるパートナーとなることを目標としています。あなたが担当することアカウントセールスプランを定義し実行し、割り当てられた地域/業界内での販売機会を発掘、評価、管理、クロージングすることにより、販売目標(クォータ)を達成および超過するセールスパイプラインの開発と管理 - 新規販売の可能性を評価しながら、多数の取引を同時にセールスパイプラインを通じて進行させるCRMシステムで顧客および取引情報を管理、パイプラインと予測の定期的な報告を提供する販売サイクル全体でのリソースの調整(製品サポートやセールスエンジニアリングを含む)見込み顧客への初期製品デモンストレーションとサポートを提供する顧客アカウント内で会社の関係を育み、拡大する競合他社および製品に関する最新情報を把握する顧客、パートナー、およびサポートスタッフとの効果的かつ優れたコミュニケーションを実践する戦略設定、セールストレーニング、マーケティング活動、および顧客ケアを含むチームビルディングおよび会社の成長活動に参加する担当領域大学機関、教育委員会、病院(医療法人)Basic Requirements公共/自治体業界向けの法人営業経験1年以上法人営業経験5年以上業務エンタープライズアプリケーションの提案経験目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確率し、実践している方新規開拓経験高いチームワークの能力Preferred Requirements戦略的アカウントに対するプランの作成、遂行経験ビジネス部門のC Levelに対する営業および直接提案の経験カスタマーサクセスへの高いモチベーションとコミットメント Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. セールスフォース社は法人向けクラウドコンピューティングに特化した、CRMシェアトップクラス企業です。 社員は製品を熟知し、自分たちが一番のヘビーユーザーとして自社製品を使い込み、 自信をもってノウハウや知恵をお客様に共有し、お客様の成功を支援しています。 Tableauは、2019年にセールスフォース社に買収されて以来、SalesCloud, Marketing CloudそしてService Cloudといった主力製品と共に Customer 360を実現する戦略的ソリューションと位置付けられています。また、単にデータの可視化や直感的なダッシュボードを提供しているだけではなく、 データドリブン・カルチャーの醸成をサポートし、世界をリードする分析プラットフォームとして多くの人々に支持を受けているBIソリューションです。 【今回のポジションについて】 「データを使って世界を変えたい」と私たちは考えています。 今回募集しているTableau BDR (インサイドセールス)は、あらゆる業種・業界のお客様に対して変革のきっかけを作る組織です。 お客様のビジネスに真剣に向き合い、新しいステージで力をつけたいという方が活躍しています。 経営層に電話およびEmailにて直接アプローチし、顧客の経営課題、実現したい内容などをヒアリングし 確度の高い新規ビジネス案件の創出、パイプラインの創出する、重要かつ必要不可欠なポジションになります。 【キャリアパス】 ・当部門の役割は、新規案件の発掘の他に「将来のトップセールスの育成」という重要な役割を担っています。 ・インサイドセールスの社員のうち、半数以上がIT業界未経験者です。当社が誇るトレーニングプログラムで、 ビジョンセリング、IT法人営業としての基礎業界を学びながら、アカウント営業(外勤営業)を目指していただきます。 ・約1年〜2年、当部門にて実績をあげた後、アカウントセールス(外勤営業)としての活躍を期待しています。 ■異業種からの採用実績例 金融、人材紹介、Web広告、インターネット、コンサルティング業界など 応募資格 【必須(MUST)】 ・法人営業(直販)経験を3年以上 ・新規開拓営業経験を1年以上 ・物ではなく、サービス(無形商材)やソリューションの提案営業経験をお持ちの方 ・目標達成意欲が高く、個人予算を持つ営業経験がある方 【歓迎(WANT)】 ・IT商材の営業経験がある方(インサイトセールス経験も可) ・経営者レベルとの折衝経験 ・CRMを使っていた経験 ・自己成長意欲が高い方 ・オープンで積極的なコミュニケーションをとれる方 Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  3. Salesforce

    Territory Account Executive

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Your Mission as an Account ExecutiveYou look after a dedicated Territory in the Growth Business space being responsible for the entire sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.Lead the sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while rapidly growing existing accounts.Use your solution selling expertise to respond optimally to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.Strengthen client relationships through regular engagement and face-to-face meetingsCoordinate and lead industry events and user groups to generate market interest.Work in partnership with our team of Core AEs, Business Developers, Pre-sales and Marketers for all sales leads and sales opportunities. What we are looking for:Consistent track record of success in sales, ideally with a software/IT background with emphasis on customer acquisition and positioning of sophisticated enterprise applications.Credibility at all levels and evidence of building positive relationships internally and with the customer.Effective communication skills with ability to build influential relationships and deliver results in a cross-functional environment.Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.High motivation, resilience and ambition to build a career at Salesforce What we offer:Competitive BenefitsCompetitive compensationEmployee Stock Purchase ProgramWellness and Education ReimbursementParental LeaveAnd more! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  4. Salesforce

    Software Engineering LMTS

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Network Security Developer Location: US - California - San Francisco (HQ) , Salesforce is world’s #1 CRM business and Trust is our #1 value. We commit to Trust by upholding the highest engineering and security standards for our network security posture. The Security team is building a new internal cloud platform for various network security controls and management. Our mission is to develop highly-available and performant distributed systems to provide security at the network level in our private and public clouds, including microsegmentation, network policy distribution, access control at host/device level, distributed firewalling and DDoS prevention. Our scope is a wide range of compute substrates, including bare metal hosts, VMs, and containers . This is an excellent opportunity for bold engineers that want comprehensive technical growth on three coordinates: - Domain expertise in NetSec and/or distributed systems: exploring and implementing software solutions at various software layers and devices, including kernel modules, distributed control planes & agents, management APIs, and user facing platforms (including UI) - Development: architecting and coding solutions in an agile environment using object-oriented paradigms (Golang, Java, C++, etc.). - Security: experimenting with access control, packet filtering, handling and monitoring communication among services. If you excel in any of these areas and are passionate to learn about the others, this is an exciting role to make a significant technical and business impact while operating on one of the largest cloud platforms in the world. Responsibilities Architect and implement distributed systems to deliver security controls at the network level in Salesforce’s public and private clouds. Such solutions cover but are not limited to network policy management, ACLs enforcement, distributed firewalls, DDoS and network protection for bare metal servers, containers, and VMs Develop software solutions and microservices to support our network security platforms at one or more of the following levels: low-level OS components, datacenter distributed platforms, user interfaces Research and implement new networking security solutions and platforms for intra- and cross-datacenter network flows Advance and operate these security platforms in a full DevOps model Operate in an Agile development environment, including participating in daily scrums Support the team’s engineering excellence by performing code reviews and mentoring junior team members Requirements Industry experience. 8+ years , including:3+ years experience in SaaS, PaaS or IaaS software development3+ years experience in a high-availability 24/7 environment (in both private and public cloud platforms)A related technical degree required.Networking (Security). Industry-level expertise in any of the following networking (security) aspectsNetwork security platforms, including segmentation, ACLs, DPI, DDoS protection. Examples include:Software: iptables, ipsec, VPN, IDS, firewall management platforms, ACL compilers and tooling (Capirca)Hardware: switch ACLs, stateful firewalls, network segmentation, security zonesVM and containers network stacks (OpenStack’s Neutron, Cilium, Romana)Network control planes and agents (Calico, Flannel, Contiv, Contrail, OVN)OSI model and debugging network trafficNetworking protocols (TCP/UDP, BGP, DNS, DHCP)Datacenter network architecture at software platform and hardware devices (NAT, VXLAN, overlay/underlay)Network security architectures and implementations in public clouds (e.g., AWS, Azure, GCP, Alibaba Cloud)Platform development: Shown track of designing and coding large-scale PaaS or IaaS systems, especially for public cloud providers (e.g., AWS, Azure, GCP, Alibaba Cloud)Programming. Proficiency in object-oriented and multi-threaded programming in at least one of the following languages: Golang, Java, C++, PythonOperating systems. Development and software management on Linux systems (e.g., CentOS, RHEL)Security. Strong knowledge in security fundamentals: authentication/authorization frameworks (e.g., SSO, SAML, Oauth), secure transport (e.g., SSL, TLS), identity management (e.g., certificates, PKI)DevOps approach and strong ownership over owned code (test, monitor, deploy, maintain)Communication. Excellent oral and written communication skillsTeam. Ability to value team success beyond personal contributionsDesired Skills/Experience Distributed systems. Expertise in designing, implementing and operated distributed systems architectures and concepts, including any of the following:High-performance, high-availability (99.999%) and self-recoverable systemsControl, orchestration and automation platforms RPC frameworks (e.g., Protobuf/gRPC, Thrift, Bond)Consensus and consistency frameworks (e.g., Paxos, Raft, strong/eventual consistency)Data-processing systems (e.g., Lambda architecture, Kafka, RabbitMQ, ELK) Storage solutions (e.g., Cassandra, MongoDB, Hadoop, Redis, Zookeeper)Software design. Demonstrated expertise in applying systems patterns (e.g., Client-server, N-tier, Master/Slave, MVC) and API constructions (e.g., Swagger, OpenAPI)VMs/Containers. Hands-on experience with VMs and container technologies (e.g., OpenStack, Docker, Kubernetes)Full-software ownership from idea to running in production: design, code, writing unit tests, performing integration tests, deploying to production, supporting the system in the production environments Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $165,600 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  5. Salesforce

    Renewals Manager

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. We are looking for a Renewals Manager to join our growing team who will build strategic relationships with Sales, Customer Success, Finance and Operations in order to minimize attrition, accurately forecast risk and drive customer success. You will be responsible for identifying and analyzing risk during the Customer contract term by engaging with Customers and internal collaborators to resolve the underlying issue while optimizing the financial outcome, maintaining accurate forecasts and driving customer success, while adhering to all Salesforce policies. Responsibilities: Be the renewals owner for resolving sophisticated customer issues and mitigating potential attrition during the contract term. Provide accurate 90 day rolling forecasts for your assigned renewal region through accurate maintenance of renewal opportunities. Leverage existing processes and reporting as well as performing detailed forensic analysis (usage and contract) for early identification of potential attrition Be the expert and provide mentorship to the extended team on efficient resolutions Work closely with Sales, Customer Success, Finance, Pricing, Legal, and the Renewals team to streamline the resolution process including notifications and approvals Responsible for creation of replacement contracts and detailed quotes with approvals Provide renewals management with regular status updates, concise summaries of highly sophisticated issues and accurate transparency to forecasted attrition and escalate as needed Minimum Requirements: 3 - 5 years with demonstrated success in Sales, Renewals, Operations or Account Management Shown ability to work at a detailed level with multiple cross-functional internal collaborators as well as the customer to build a case and drive consensus Strong customer leadership skills Excellent negotiation skills Strong analytical background with shown problem-solving skills. Highly effective interpersonal skills and capable of explaining sophisticated situations clearly and credibly across all functions and levels of the organization Preferred Requirements: Experience with Salesforce along with a high level of proficiency with Salesforce Reporting capabilities and Excel Experience working with a large global sales organization Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs oversee programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key stakeholders to drive critical programs and activities across the company. TPMs are team players who support and protect our core values, respect for our people and keep trust first and foremost throughout the program lifecycle. The ideal candidate must enjoy being challenged, learning-by-doing, working as a team, using data to inform decisions, and have excellent communication and people skills. You're a great fit for this role if you have experience working across the software development lifecycle from incubation to operation, are a lean-agile guru, a stakeholder wrangler, a strong communicator, and a driver of collaborative change management processes. In this critical Technical Program Management (TPM) role, you will join our fast-growing TPM team that is responsible for driving Innovation and Trust critical initiatives for the Automation and Integrations Product lines! You will ensure alignment with product teams and focus on long-term growth, scalability, and sustainability to transform how we plan, deliver and measure quality in our products. The position requires working cross-functionally with senior Tech and Products organizational leadership (C-level & SVP) as well as product managers and team leads from engineering, architecture, user experience, product marketing, sales, technical field, and back-office teams. While this is an Individual Contributor role at this point, there will be ample opportunities for coaching, mentoring other TPMs and managing by influence. Responsibilities Lead programs by achieving alignment on program scope, release planning, as well as aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional alignment.Drive teams through the software engineering experience using Agile, demonstrating analytical and technical skills.Drive Steering Committee meetings with program key stakeholders to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program.Develop positive relationships with key functional stakeholders to drive focus on business goals. Be a trusted partner for executive management to ensure program success.Provide insight to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.Create a collaborative environment that champions creativity, innovation, and learning.Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change.Enable and empower a team of impactful TPMs working in related areas to drive product and process changesPreempt escalations by anticipating trouble spotsDrive clear decision making (process, tools, and facilitation) required to balance risk, effort, and timelinesLead and implement process improvements (change management) while managing active projectsFacilitate the development of collaborative cross-team dependency solutionsFoster an environment of ownership, transparency, and accountability Minimum qualifications 8+ years experience leading technical, complex initiatives & projects from initiation to completion for a SaaS/PaaS based Product Development organizationAbility to successfully partner with all functions across the entire companyExperience with product development lifecycle, and software development lifecycle, practicing principles of Lean and Agile and how to blend with traditional project management standard methodologiesConsistent track record to work effectively and prioritize and organize your work and the work of others to align with the broader organizational vision and goalsOutstanding organizational, communication, and relationship-building skills conducive to driving consensus and customized approach for different audiencesOutstanding problem solving and troubleshooting skills and the ability to exercise good judgment to resolve issues and conflictsAbility to execute and manage performance and expectations within a cross-functional, matrix management environmentExperience overcoming the difficulties of managing projects with remote and distributed team membersExcellent analytical and problem-solving skills with a history of hands-on, detailed orientation Preferred qualifications Familiarity with MuleSoft and Salesforce productsFamiliarity with RPA, Automation and API Management domains Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,900 to $266,300.For California-based roles, the base salary hiring range for this position is $172,200 to $290,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About Us The Heroku Business Operations team translates Heroku’s vision and plans for the business. We drive efficiency, scalability, and growth through data-driven insights, customer-centric programs, forecasting and planning excellence, and transformational business processes. The Business Operations team strives to make a lasting impact and legacy. Heroku, a leading cloud platform, empowers developers to build, deploy, and scale applications with ease. Our innovative solutions and cutting-edge technology have transformed the way businesses create and manage their digital presence. About the Role The Business Operations Senior Analyst will play an integral role in helping shape end-to-end processes, providing leadership support with strategic projects and ad-hoc requests, and prepare analysis and recommendations to guide decision-making. Do you love wearing multiple hats, playing with data, building processes, or aligning with stakeholders across the company? Well, this role is for you. You must possess a positive attitude, the ability to switch priorities and maintain grace under pressure in a fast-paced environment. Responsibilities Collaborate cross-functionally with finance (budget, headcount planning), recruiting (hiring profile, seasonality), and other teams to ensure we are operating effectively and meeting targetsDrive business operational improvements in headcount and budget process Build expertise on Salesforce’s GTM and financial systems and partner with Sales, Finance, and IT on system requirements Triage and troubleshoot operational issues and optimize infrastructure/systems/processes for scaleSupport extensive GTM planning process and pivotal initiatives where needed with headcount planning, capacity planning, market segmentation, territory carving, quota/incentive design, and moreProvide support to leadership on operating cadences, key strategic projects, and ad-hoc tasks as needed Prepare analysis and recommendations to guide strategic decision-makingImplement process improvements, seeking new ways to automate existing tasks and address operational issues. Propose effective changes to systems and processes to tackle root causes. Required Skills 5+ years of analytical experience, ideally in Sales Operations, Business Operations, Strategic Planning, Finance, or related fieldsDemonstrates proficiency in CRM and Salesforce reporting, advanced expertise in G-suite applications (Sheets, Slides, etc.), and familiarity with Excel, SQL, Tableau/Alation/Snowflake, or other Business Intelligence toolsExperience creating PowerPoint/Google Slide presentations for managementExcellent communication skills (written and verbal) with an ability to explain complex issues in an understandable wayAbility to multitask effectively in a fast-paced, quickly changing environmentAbility to work collaboratively in a team environment with competing priorities and influence at all levels within the organizationHighly motivated, detail-oriented, self-aware, and responsiveIntellectual curiosity, fueled by a proactive approach to expand one’s skills continuously Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $109,200 to $150,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Premier Success Sales team is seeking a world-class seller to join our global team to align to the AMER region. The successful candidate will be supporting our AMER business to position and sell our Premier Success Plan to our customers. The Premier bundle of capabilities are used to deliver Salesforce’s most proactive and personalized support experience. This is a sales role, and the primary measurement of success will be target attainment. The role will engage with sales teams to identify target accounts, and scope opportunities. As a subject matter expert you will be responsible to position the value of Premier with internal and external stakeholders. You will be part of the sales account team, and it is your responsibility to work closely with sales to build a route to Premier for those customers who need it. In addition to day-to-day selling, Premier Sales Executives focus heavily on scaled selling initiatives, such as developing and managing sales programs, and sales enablement sessions to drive sales of Premier. Responsibilities: Build relationships with Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Premier sales. Achieve and exceed regional ACV targets for Premier. Provide deal support for Premier Success, including, managing off-shore resources that engage Account Executives, and Sales leaders for all deals without Premier. Monthly and Quarterly Premier Sales Forecasting for assigned AMER Segment Train Sales teams to position and sell Premier Success. Drive internal enablement programs, including content creation and delivering internal training. Evangelize Premier Success internally and externally. Serve as the subject matter expert for Premier Success. Required Experience: 7+ years experience in Sales CRM or Marketing automation application experience Demonstrated track record of self-starting, risk-taking, and ability to influence without authority Required Skills: Strong written and verbal communication skills Executive-level communication and interpersonal skills Strong presentation skills, including the ability to adapt style based on audience and present complex ideas Ability to prioritize, multi-task, and perform effectively under pressure Great attention to detail, with strong analytical and problem solving skills Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in Knowledge of Salesforce products, platform features, capabilities, and best use. Travel up to 25% Attributes: High energy, outgoing, positive attitude and ability to motivate others Results-driven, tenacious, driven to succeed in a fast-paced environment Collaborative and consultative work style Ability to learn quickly and adapt to change Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $95,060 to $154,420. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. What you’ll be doing... As a Renewals Manager for Tableau Middle East and Africa, you will be responsible for promoting adoption and customer retention for a specific book of accounts. You will remove barriers to customer retention and collaborate with the broader account team to deliver a high-value customer experience at the time of renewal. You will interact and build relationships with customers to ensure they are aware of and demonstrating the resources Tableau has to offer, with the primary objective of collecting renewal revenue on time. High customer happiness will help you attain a high renewal rate. You will be in a quota-based role and responsible for driving the subscription renewal revenue and renewal rate for an assigned territory. You will need to be flexible, diligent and have excellent attention to outstanding customer service. Some of the things you’ll be doing include ...Renewal revenue quota: Responsibility for Tableau subscription renewal contracts, revenue, and renewal rates for an assigned territory.Strategic Sales: This sales role involves all sizes of customer and deal that you will be asked to complete.Pipeline management: Tightly manage the renewal sales cycle including selling against cancellations, assisting customers through the sales cycle, and updating the CRM system according to documented processes.Increase the renewal rate: Ensuring high renewal rates and can speak to the value Tableau will bring to organisations by understanding strong product positioning and pipeline leadership skills. Collaboration across the organisation to develop strategies, retain existing client base and maximise revenue growth.Forecasting: Awareness and accuracy of pipeline; comfortable with accurately maintaining a forecast of all renewals within an assigned territory.Contract term length: This individual will be responsible for driving customers to sign up for multi-year deals and helping sign customers up to our auto-renewal program.Quoting and Pricing: Build, adjust and finalise quotes to ensure pricing, products and customer details are accurate, rectify pricing inaccuracies in the pipeline and ensure correct quotes are attached to opportunities, with a focus on consolidating renewals to a single transactionLicense Management: Take customers through our login based licensing management process, help customers to find keys and use the customer portal.Order Management: Ensure inbound customer purchase documents are correct and can be processed by the team. Who you are… Experience. Previous experience in renewals, account management, sales and/or customer success experience is required. Previous software and/or technology experience is preferred.Sales Acumen. Impeccable eye for business and a strong analytical attitude.Excellent Communicator. Strong communication skills; with the ability to provide excellent customer service at all time, and an ability to optimally communicate Tableau’s value. A True Team Player. You will need to work cross departmentally and be the voice of the customer. It is crucial you can lead others towards a common goal, strategize with account managers, and build strong relationships with champions in accounts to ensure the adoption and success of Tableau within the organisationProblem Solver. Able to clearly identify a problem, propose a solution, and resolve customers' issues.Determination. Willing to focus and commit with a strong work ethic; self-motivation and resourcefulness.People Person. You have strong interpersonal skills and an ability to maintain strong effective relationships with both customers and colleagues.Languages. Arabic Required. What we offer… When you join Tableau, you join a global family, and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families. They enhance every day well being, help you save for now and later, encourage you to take time off work, and provide amazing discounts. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Success Onboarding Guide, you'll be responsible for helping to grow customers’ value and improve adoption at scale. As part of your role, you'll engage with customers across all account segments, delivering 1:Many programs and 1:1 Success Guidance to Salesforce customers. You will partner with Success Managers and the Sales teams. The Success Guides play a vital role in providing the right recommendation at the right time, enabling customer value realization at scale. The ideal candidate is organized, agile, and passionate about Customer Success. They have excellent presentation and communication skills in both a 1:1 and group setting. Using their product knowledge they deliver value to both customers and internal teams. Responsibilities: Deliver 1:1 & 1:Many customers engagements Action Best Practice Insight including Product Education Technical Advice Adoption Guidance Accelerate Feature / Cloud Adoption Manage Consultative Engagements with Customers Drive Guided Success Engagements Support Success Teams Required Qualifications & Skills:Proven experience in the SaaS industry with relevant work experience in one or more Salesforce products including Service, Platform, Commerce Cloud, etc. Experience working or knowledge of Sales Cloud. Proficiency in English, Spanish and Portuguese is vital to effectively engage with our customers. Preferred Sales Cloud Consultant certified Preferred Qualifications & Skills:Solid understanding of the overall Salesforce platform suite and applications Proven success leading customer-facing presentations and engagements Able to handle objections, prioritize customer issues, and collaborate with manager and colleagues to effectively drive resolution Proven track record in managing time and prioritising activities while performing effectively under pressure Support Success and Sales Teams to ensure that customer gets maximum value out of the platform Understanding of business analysis, organisational change, user adoption, release management, and governance Soft Skills:COMPOSURE: Strong customer-facing communication and interpersonal skills with the ability to support sophisticated engagements EXPERTISE: Solid understanding of industry-standard processes and implementation experience of the salesforce product suite LEARNER: Has a passion for continued education in new technologies and sophisticated business and technical concepts PASSION: Passionate about Customer Success and a great listener CULTURE: Embodies inclusive culture and a standout colleague that everyone enjoys working with TRUST: Ability to earn the trust of the customer and live the company’s core values Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  6. Salesforce

    Solution Architect

    • Full Time
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. DEPARTMENT DESCRIPTION Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact. OVERVIEW OF THE ROLE Salesforce is looking to expand our GDC Latam team by hiring a hardworking and passionate Solution Architect. Our Solution Architects play a key role in settling optimal use of the Salesforce product in the customer environment. We are seeking for Salesforce products with industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer’s business requirements, design, and configure the desired solution along with an ability to scope the entire solution YOUR IMPACT Participating in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations. Working closely with our customers to understand the current business processes at a detailed level. Participating in discussions with various levels of customer’s IT business partners. Developing strong client relationships by building trust, rapport, and positive working relationships with both internal and external collaborators and team members. Working with internal and customer stakeholders to create prototypes, proof of concepts, and sample mockups as a means of eliciting and defining business requirements. Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon. As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, testing logistics, test execution, and status reporting. Analyzing the data requirements, structures, and integration points of the process, and creating mapping to Salesforce objects or external REST endpoints. Identifying business process improvements and opportunities for automation. Documenting work using flow charts, written descriptions, screenshots, and videos. Applying knowledge, skills, and judgment to make decisions and resolve issues. Maintaining a target billable utilization aligned to the role. REQUIRED QUALIFICATIONS +10 Years of CRM experience. Demonstrated capability to understand business strategies and application objectives, and translate those requirements into effective implementation designs. Excellent design skills, including the ability to critique visual elements and optimize user flows. Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos. Self-directed, with the ability to break down a complex process, assign actions, and manage progress within a set timeline. Expertise in process modeling tools and standard methodologies. In-depth knowledge of key processes in industry-specific solutions. Project management tools and standard methodologies Data modeling Systems analysis and design. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Advanced English. NOTE: By applying to the Solution Architect posting, recruiters and hiring managers across the organization hiring TAs will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. BENEFITS & PERKS Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive thought leaders and regular 1:1 coaching with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit https://www.salesforcebenefits.com/ In school, or graduated within the past 12 months? Please visit FutureForce for opportunities. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Cloud Core team is one of the Cloud Infrastructure teams that enable Slack's engineers to build and run services in the cloud in a safe, simple, and reliable manner. Slack's infrastructure is always evolving to support our fast-growing business. We are a team of systems and software engineers globally distributed between Australia, the US and Canada. We manage our worldwide AWS cloud ecosystem and drive the adoption of new cloud technologies at Slack. We provide the foundational network, account and identity access and infrastructure-as-code platforms for our engineers to deploy services in Slack's ecosystem and work closely with AWS to enable Slack's operations at scale. We develop tools and services that make it easier for product teams to operate their services and in the most cost efficient manner. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. Please note this is a 100% remote opportunity Your Impact:Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineersDrive the roadmap, strategic direction and priorities for the team, and collaborate with other engineering teams across the company, to stay ahead of stakeholder’s ask through-out the breadth of the broader pillar.Participate in architecture discussions and planningParticipate in multi-functional coordination, planning, and reviews with leads from other engineering teamsGuide the team in achieving a high level of engineering and operational excellence and stabilityMake critical decisions that contribute to the success of the productDevelop engineers on the team, helping them advance in their careers while also fostering a collaborative and high performance team cultureBe a multiplier and have a passion for team and team members’ successMaintain and foster our culture by interviewing and hiring only the most qualified individuals Required Skills:A related technical degree required3 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced proStrong technical knowledge of Linux performance, security, cloud, AWS IAM and Networking and Distributed SystemsExperience running highly efficient teams with empathyOperational experience to deal with high profile and complex operational incidentsStrong verbal and written communication skills, organizational and time management skillsAbility to be flexible, proactive, comfortable working with minimal specificationsExperience in hiring, mentoring and leading engineersExperience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Colorado-based roles, the base salary hiring range for this position is $138,000 to $189,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
    • Full Time
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    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Role Description: In the Recruiting Coordinator role you will successfully partner with both our Talent Delivery and Hiring teams in order to provide outstanding candidate experience. You will be a subject matter expert in all areas of the interview lifecycle and will use your expertise to influence and drive an optimum interview experience for all partners. This is a high-impact role which will provide exposure to all business units within Salesforce at both a regional and global level. In addition to interview scheduling, this role will provide the opportunity to get involved in high potential projects thus enhancing opportunity for internal growth! Responsibilities Assume responsibility for the Interview Scheduling Process across multiple business units at both a regional & global level. This includes (but is not limited to) scheduling and coordinating phone, virtual, panel and onsite interviews varying in degrees of complexity.Manage all logistics for the interview process, inclusive of coordinating travel (flights & accommodation) & processing candidate reimbursements. This role will also be accountable for greeting candidates for onsite interviews as per the RC’s designated office hub. All will be done whilst ensuring both candidate and hiring team experience remain top of mind.Play a meaningful role in terms of interview compliance. Audit all Employment Agreements pre issuing to candidates and ensure Background Investigations are completed in a timely fashion and in advance of candidate's start dateBuild strong partnerships with multiple recruiters and hiring managers (across all levels of the business). Act as a thought partner and become a subject matter expert with your function and teams to troubleshoot challenges, influence the hiring process, and drive a positive candidate experienceStrong ability to prioritize multiple tasks across different business units/regions. This is undertaken whilst maintaining efficiency, equity, and experience in a fast-paced environment.Ability to master our applicant tracking system, recruiting tools & systems, and organizational products (including but not limited to Workday, Goodtime, Google Suite & Slack)Contribute to both regional and global team-wide projects aligned to the Global RC visionLeverage Tableau & RC dashboards to provide meaningful insights to recruiting partners & collaborators. Ability to educate hiring teams/recruiters on best scheduling practices in order to meet global scheduling SLAsWhat you’ll need to be successful: A great teammate at heart. Consistently seeking for opportunities to collaborate with team members (both regionally & globally) in order to drive forward the success of the Recruitment Coordinator teamGreat communication skills, interpersonal skills, and experience working with cross-functional partners of all levels in alignment with our core valuesStrong passion for delivering best in class Recruiting Experience / Customer Service (inclusive of hiring teams, candidates & Talent Delivery Partners)High attention to detail & organizational skills. Ability to identify high priority items amongst competing tasks and pivot focus accordinglyGrowth mindset and innovative outlook in order to navigate change with resilience and proactively look for solutionsAbility to give and receive feedback aligned to our High Performance Culture FrameworkDemonstrate self sufficiency and resourcefulness to problem solve and implement when faced with uncertainty or ambiguity Preferred Qualifications 2+ years of experience in a customer/client facing industry2+ years of experience in an operational or administrative roleExperience will be evaluated based on alignment to the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. For Washington-based roles, the base salary hiring range for this position is $64,600 to $88,800.For Washington D.C based roles, the base salary hiring range for this position is $64,600 to $88,800. For California-based roles, the base salary hiring range for this position is $64,600 to $88,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
  7. Salesforce

    Renewals Manager-2

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  8. Salesforce

    Renewals Manager

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Salesforce Associate Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. Responsibilities: Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust.Own and manage the renewals process in collaboration with the account teamsCollaborate with internal resources such as Customer Success, Account Executives, and Sales Operations to ensure successful renewalsIdentify customer requirements, uncover roadblocks, and manage the renewal to completionCommunicate risk clearly and take steps to mitigateAccurately maintain and accurately forecast a rolling 90 day forecast of renewals in your territory Required Skills/Experience: 2+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contractsPossess negotiation skills that allow for value-based contract negotiations with customer billing contactStrong process management and ability to manage a high volume of transactions and tasks.Customer management experience Desired Skills/Experience: Knowledge of salesforce.com product and platform features, capabilities, and best useExperience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.Ability to manage transactions through every stage Leadership Qualities: PASSION: Passionate about Customer Success BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on URGENCY: Ability to move fast and drive business value and results OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart TRUST: Trust the company’s core values ADAPTABLE: Excels in high levels of uncertainty and change About Salesforce: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
  9. Salesforce

    Senior Technical Architect

    • Full Time
    • 0
    • 0
    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Inc. seeks Senior Technical Architect in San Francisco, CA: Job Duties: Identify and lead internal critical initiatives to grow consulting practice; serving as an active contributor to the community's overall knowledge base and expertise. Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. ˆTelecommuting is an option. May be assigned to various, unanticipated worksites throughout the United States Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Computer Applications, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Computer Applications, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in a related field. A related technical degree required (Computer Science, Computer Applications, Engineering (any field)). Special Skill Requirements: (1) Platform App Builder; (2) Adobe; (3) SQL; (4) Servlets; (5) JavaScript; (6) jQuery; (7) Cloud Computing; (8) SFDC; (9) Salesforce.com; and (10) SCRUM. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. May be assigned to various, unanticipated worksites throughout the United States Salary: $170,955.00 - $265,200.00 per annum. Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-120140. Salesforce is an Equal Opportunity & Affirmative Action Employer. #LI-DNI Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Colorado-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Washington D.C based roles, the base salary hiring range for this position is $170,955 to $265,200. For California-based roles, the base salary hiring range for this position is $170,955 to $265,200.For Hawaii-based roles, the base salary hiring range for this position is $170,955 to $265,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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