Stryker

Work Flexibility: Onsite Basic purpose of role/Why the job exists: The Customer Support team is the first point of contact between our customers, both internal and external, and ProCare (Technical Service) as a whole. They coordinate and prioritise the workload for the Treatment Service Engineers whilst ensuring that the Field Service Engineers have everything that they need to perform their role. They are also responsible for order processing through to invoice for ProCare. This role will also provide support to the Demo team including booking, sourcing and scheduling of Demo bookings. Responsibilities: Call handling of all phone inquiries into the Repair CentreBooking incoming repair jobs through Service Max and prioritising work orders based on circumstances, driving the workflow of the Treatment Service EngineersDispatching repaired items back to the customerManagement of Service Contracts, including the documentation, entering them into Service Max and the maintenance thereofReceipting incoming parts and arranging the distribution of them when required to the Field Service TeamManagement of the ProCare email through Service Max, responding to customer enquiries within appropriate timeframesFollowing up with customers to obtain Purchase Order numbers for jobs that have been quoted for repairShipping and receiving loan items and following up outstanding loan unitsActive participation in weekly team meetings and monthly presentations back to the business.Meet and exceed targets and KPI’s set and measuredReporting on ProCare metrics as required throughout the business.Ensure individual actions & team processes maintain an exemplary record of compliance and commitment to relevant quality standards through the use of the local quality management system.Participation in continuous process improvement aligned with the quality standards.Supporting the Demo process where requiredPerforms other assigned duties as required. Critical Requirements Excellent oral and written skills, organizational and time-management abilities, effective inter-personal skills, and the ability to work with personnel at all organizational levels.Ability to work in a high technology environment with a high degree of accuracy and attention to detail (particularly JDE, ServiceMax and Microsoft Office Suite)Flexibility and adaptability to the demands and requirements of a fast-paced environment with multiple demands and priorities.Highly developed customer service skills, including conflict resolution.Understanding of administrative and clerical processes including knowledge of invoice and electronic filing systems.Advanced communication skills to work with a diverse range of internal and external customers and colleagues, manage expectations and escalations with stakeholdersAbility to learn new products and systems.Attention to details and ability to work to deadlines and plans.Ability to work within a team to ensure customer expectations are met and exceededAdvanced comprehension of processes related to field service, repairs, and system inquiries Ability to think outside of the box, challenge historically defined processes and put forward ideas for change and improvement Travel Percentage: 0%

Work Flexibility: Hybrid About Stryker Stryker is one of the world’s leading medical technology companies and together with our customers, is driven to make healthcare better. Stryker offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. About The Role As a Supply Planner you will be responsible for managing inventory levels in your portfolio and collaborating with various teams to ensure optimal stock levels while minimizing risks. You'll also be the main point of contact for external suppliers, manage inbound freight costs, and handle order placement, data accuracy and warehouse issues. If you are a supply chain professional with a keen eye for detail and a commitment to operational excellence, we invite you to join our team and contribute to our success. What you will do Efficiently manage inventory portfolios to minimize excess while maintaining high service performance for Stryker South Pacific's service KPIs. This involves strategic purchasing and creating inventory plans to meet annual KPI targets. Execute procurement of finished goods from global manufacturers within the ERP system, including handling changes to purchase orders (e.g., price, date, quantity) and maintaining estimated arrival dates (ETAs). Proactively communicate supply issues to various departments (Sales, Marketing, Operations, Strategic Accounts), providing estimated arrival dates and collaborating on substitute products when necessary. Oversee inbound freight for the portfolio, collaborating with the logistics team to reduce costs, expediting orders only when unavoidable, and addressing warehouse capacity constraints. Manage planning parameters for portfolios, such as ABC classification, safety stock levels, minimum order quantity, lead time, and product launch/obsolescence. Collaborate with the Demand Planner to support the monthly IBP cycle, providing input on demand plans and highlighting potential revenue risks. Fulfill standard operational responsibilities, including maintaining documented procedures, driving lean initiatives and continuous improvements, adhering to company standards, and handling additional projects and tasks as needed. About You 3-5 years of prior experience in procurement, production, or distribution planning within the medical device industry Bachelor's degree in business, Operations, Supply Chain, or a related field. Proficiency in Supply Chain concepts and application. Exceptional communication and negotiation skills Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Power BI. Previous experience with an ERP system and familiarity with Quality Management Systems Competence in alpha-numeric data processing, accounts reconciliation, record retention, and receipting. Strong attention to detail and accuracy in handling large data sets. APICS or relevant course certifications (desirable) Knowledge of Lean concepts or possession of Lean certifications (desirable) Familiarity with ISO9001 and ISO13485 (desirable) Culture & Benefits Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Day Engagement Day Onsite gym available in most offices Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits including health care, financial wellbeing & insurance Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program To join us, click apply now! Travel Percentage: None

Work Flexibility: Remote or Hybrid or Onsite Role Overview: To provide outstanding service to all internal and external customers and act as first point of contact for all customer queries. The role is responsible for recording and processing customer orders. Key Responsibilities: Customer Enquiries & Communication Assist customers enquiriesManage customer correspondence and administration requests in a timely and efficient manner, and provide feedback to sales team and product managers as appropriateProvide first point of contact service to external and internal Customers, and accurately record correspondence in CRMLiaise with territory managers, sales team, clinical nurse consultants, other customer service representatives and warehouse staff to ensure customer service expectations are met Bookings & Billings Process Patient on the Table (POT) requests in accordance with Stryker procedures and in a timely manner to ensure customer expectations are metProvide Proof of Delivery (POD) details as requested by customers including investigating missing and partial shipmentsManage customer invoicing requirements including follow up on PO’s, price adjustments and investigating and processing CreditsProduce customer invoices (including loan kit orders) in an accurate and timely manner and to Stryker quality proceduresProcess and maintain all loan and consignment kit bookings and ensure accurate recording of location. Where appropriate, liaise with warehouse and relevant sales representatives Quality Ensure individual actions & team processes maintain an exemplary record of compliance and commitment to relevant quality standards through the use of the local quality management system. Participation in continuous process improvement aligned with the quality standards.Regularly conduct internal Audits and provide feedback on Continuous Improvements for Customer Service General Operate and contribute in an environment that encourages innovation and participate in activities relating to LEAN and 6SLocal responsibilities may include but not be limited to: working on local non-billed and open order reports, stationary orders, participating in local operations meetings Travel Percentage: None

Work Flexibility: Hybrid ABOUT STRYKER Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. THE ROLE As our Integrated Business Planning Manager, you will spearhead the implementation and monitoring of our IBP Strategy and process. By integrating business intelligence from various departments, you'll ensure our organizational objectives are not just met but exceeded. Your role will directly impact our bottom line by improving the accuracy of our financial projections, optimizing inventory management, and identifying risks and opportunities to the plan. WHAT YOU WILL DO Collaborate with stakeholders to develop and execute the Integrated Business Planning process.Ensure alignment of demand plans with operational and financial goals.Manage inventory levels throughout the supply chain, ensuring product availability in the market.Identify and address risks and opportunities to the plan, driving optimized responses.Lead planning for new product launches and phase-outs.Continuously improve the IBP cycle, reducing cycle time and aligning with financial budgets.Drive organizational change through stakeholder management and training initiatives.Partner with key business stakeholders to drive financial and operational results. WHAT YOU WILL NEED Strong stakeholder management and business partnering skills.Financial acumen and proficiency in advanced Excel.Experience with reporting and analytical systems (e.g., JDE, Power BI).Proven track record of providing decision support and driving business results.Confidence presenting ideas and concepts to senior stakeholders. Culture and Benefits: At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Join one of Australia’s Best Places to Work in 2020!Multiple financial benefits including health care, financial wellbeing, insurance benefits.Ongoing training and opportunities for career progressionPaid Parental leave schemesVolunteer DaysOnsite gym!Being part of one of the world’s largest and most recognizable brands.Excellent team culture – we have fun whilst we work!A Leader who will support & guide you throughout your careerAccess to employee benefitsAccess to our career and self-development program from day oneWork with likeminded individuals who are driven by exceeding targets and improving patient outcomes! If this role speaks to you, please apply today! Travel Percentage: 0%

Work Flexibility: Field-based We are now seeking a passionate, driven and energetic professional to join our casual Trauma team in Canberra, NSW The nature of the employment would start as a casual role with requirements to work occasionally on weekends. Standard weekday rates are $47.50 per hour. Our talented Clinical Consultants play a vital role in the moments that matter most – the seconds, minutes and hours in which patients lives are changed forever by the skills and knowledge of care givers. Our Clinical Consultants: Provide technical and clinical specialist expertise to internal and external customersAttend surgical procedures and assist surgeons and hospital staff in the effective use of Stryker products​Conduct education training and support our Territory Managers You will have: Tertiary qualifications in Nursing, Physiotherapy, Science or Engineering, as well as an understanding of the operating theatre environment.Previous orthopaedic exposure or knowledge would be highly advantageous, but is not essential.Strong communication skills and a passion for a successful patient out come every time will ensure your success in this role. About Stryker: Proud to be one of Australia's Best Places to Work again in 2018! Stryker is one of the world's leading medical technology companies and is dedicated to helping healthcare professionals perform their jobs more efficiently while enhancing patient care. We provide innovative orthopaedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 600 employees locally and 33,000 globally, Stryker has a strong presence in all capital cities across Australia and New Zealand. Stryker’s employees set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies. To join us, click apply now! #LI-POST Travel Percentage: Up to 25%

Work Flexibility: Field-based About Stryker Stryker is one of the world’s leading medical technology companies and together with our customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. The Role As a Field Service Engineer, you will work directly with Stryker medical equipment and technologies as you provide technical support, service, complete repairs and manage the requirements of Stryker medical customers. This technical hands – on role will see you partner with our customers as you provide a seamless technical service experience that will have an immense impact on hospital and patient outcomes. This is a fantastic opportunity for experienced engineers, technicians, tradespeople and defence personnel! Who We Want Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams What You Will Do Provide technical support to Stryker customers onsite, completing reactive repairs and preventative maintenance to Stryker installed equipment Support the business to ensure the highest standard and quality of service is provided to our customers across Australia and New Zealand Deliver an exceptional customer experience and increase brand awareness through the development of strong, communicative relationships with customers and internal stakeholders, working collaboratively to solve problems Work closely and support our Senior Field Service Engineer and Lead Field engineer to ensure KPIs, goals and objectives are met What You Will Need Excellent analytical, interpersonal and communication skills with a passion for customer service Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), soldering, power tools and test/inspect equipment Proven mechanical/electrical and problem solving skills Have the ability to problem solve, troubleshoot and repair complex installations A positive and enthusiastic team attitude Own vehicle & drivers license Electrical license and tagging & testing experience (desirable) Culture & Benefits: Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Day Engagement Day Onsite gym available in most offices Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits including health care, financial wellbeing & insurance Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program To join us, click apply now! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. Travel Percentage: 50%

Work Flexibility: Field-based We are now seeking a passionate, driven and energetic Clinical Consultant to join our Foot & Ankle team in NSW. This role will be split between North Sydney and Newcastle, and will be a full time, permanent position. This could suit someone living in the Central Coast who is open to commuting to Newcastle 2-3 days per week. Our talented Clinical Consultants play a vital role in the moments that matter most – the seconds, minutes and hours in which patients lives are changed forever by the skills and knowledge of care givers. Our Clinical Consultants: Provide technical and clinical specialist expertise to internal and external customers Attend surgical procedures and assist surgeons and hospital staff in the effective use of Stryker products ​Conduct in-service training and support our Territory Managers Provide effective technical consultative service to customers before, during and after surgical cases Consistently drive customer and patient satisfaction Apply product proficiency by ensuring customers comprehend technical specifications and on-label use of products Requirements: Current qualifications within allied health - physios, nurses, osteos are all encouraged to apply Understanding of the Orthopedic theatre environment and experience with Orthopedic devices and procedures Demonstrated problem solving, collaborative teamwork skills, including the ability to drive clear verbal messages regarding technical subjects Keen learner and strong team player with a positive attitude Strong communication skills and a passion for a successful patient outcome every time will ensure your success in this role. You will have: Tertiary qualifications in Nursing, Physiotherapy, Science or Engineering. Previous orthopaedic exposure or knowledge would be highly advantageous, but is not essential. Strong communication skills and a passion for a successful patient out come every time will ensure your success in this role. Demonstrated problem solving, collaborative teamwork skills, including the ability to drive clear verbal messages regarding technical subjects. Keen learner and strong team player with a positive attitude Able to work autonomously and calmly under pressure. Culture and Benefits: At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused team member to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Join one of Australia’s Best Places to Work in 2020! Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Days To join us, click apply now! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. Travel Percentage: None

Work Flexibility: Hybrid Are you a lover of problem-solving? Then this is the job for you! We are looking for a dedicated team member who can use their initiative to get to the root of the problem and deliver the best results possible to our customers. All queries in this department are processed via emails/ tickets so we are looking for that person with strong attention to detail and who enjoys the administrative- investigation side of customer service! As a Customer Service Representative, you will provide an outstanding customer service experience to all internal and external customers at Stryker. As a passionate, customer centric professional, you will ensure all customer transactions are performed in a smooth and timely manner. Who We Want: Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. What You Will Do: Act as a first point of contact for all customer queriesProcess customer orders and record all relevant information on our databaseWork with other customer service divisions to ensure customer invoices and bookings are up to dateLiaise with all internal departments including sales, operations and finance to ensure best practice. What You Will Need: Excellent customer service skills and a desire to help othersPrior experience in hospitality, customer service, tourism or a service oriented roleProven experience exceeding customer expectations and working within a team environmentHighly developed communication skills and experience working with a diverse range of internal and external customers and clientsA positive attitude! Culture & Benefits Ongoing training and opportunities for career progressionPaid Parental leave schemesVolunteer DayEngagement DayOnsite gym available in most officesBeing part of one of the world’s largest and most recognizable brands.Excellent team culture – we have fun whilst we work!A Leader who will support & guide you throughout your careerAccess to employee benefits including health care, financial wellbeing & insuranceAccess to our career and self-development program from day oneWork with likeminded individuals who are driven by exceeding targets and improving patient outcomes! About Stryker Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. Travel Percentage: 0%

Work Flexibility: Hybrid We're looking for an enthusiastic and driven team member who loves problem solving and learning! Role Overview: To provide outstanding service to all internal and external customers and act as point of contact for all customer queries. The role is responsible for recording and processing customer orders. Key Responsibilities: Customer Enquiries & Communication Assist customers enquiriesManage customer correspondence and administration requests in a timely and efficient manner, and provide feedback to sales team and product managers as appropriateProvide first point of contact service to external and internal Customers, and accurately record correspondence in CRMLiaise with territory managers, sales team, clinical nurse consultants, other customer service representatives and warehouse staff to ensure customer service expectations are met Bookings & Billings Process Patient on the Table (POT) requests in accordance with Stryker procedures and in a timely manner to ensure customer expectations are metProvide Proof of Delivery (POD) details as requested by customers including investigating missing and partial shipmentsManage customer invoicing requirements including follow up on PO’s, price adjustments and investigating and processing CreditsProduce customer invoices in an accurate and timely manner and to Stryker quality procedures Quality Ensure individual actions & team processes maintain an exemplary record of compliance and commitment to relevant quality standards through the use of the local quality management system. Participation in continuous process improvement aligned with the quality standards.Regularly conduct internal Audits and provide feedback on Continuous Improvements for Customer Service General Operate and contribute in an environment that encourages innovation and participate in activities relating to LEAN and 6SLocal responsibilities may include but not be limited to: working on local non-billed and open order reports, stationary orders, participating in local operations meetings Culture and Benefits: At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Join one of Australia’s Best Places to Work in 2020! Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Days Onsite gym! Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes To join us, click apply now! Travel Percentage: 0%

Work Flexibility: Field-based We are looking for an Associate Territory Manager to join our Trauma team in Westmead, NSW, in a permanent capacity. Fly into a fast-paced sales role where you can become the expert in all thing's trauma. As an ATM you are given the tools to become an expert in an enviable sales career in the meaningful world of medical devices. Our Associate Territory Managers do this: Sales Plans: conducting sales activities to gain sales growth and market share with existing and new customers through negotiation, customer focus and education. Customer Support: Evolve into a product expert, offering clinical and technical insights in hospital settings. Territory Management: Plan and monitor your territory, sharing findings with the Regional Manager. Problem Resolution: Address product issues using your knowledge and resourcefulness. Operating Room Presence: Assist surgeons and theatre staff to optimize the application of Stryker products. Inventory Management: Oversee the maintenance of product inventory. If you have strong commercial acumen and love the challenge of the ‘thrill of the case’, we want to hear from you! You are the Challengers. People who seek out the hard projects and work to find just the right solutions. Teammates. Partners who listen to ideas, share thoughts, and work together to move the business forward. Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Customer-oriented achievers. Representatives with a demonstrated unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers. Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better. Culture and Benefits: At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused team member to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progression Paid Parental leave schemes. Volunteer Days Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A manager who will support & guide you throughout your career. Access to employee benefits Access to our career and self-development program from day one To join us, click apply now! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. Travel Percentage: 30%

Work Flexibility: Field-based We are now seeking a passionate, driven and energetic professional to join our Trauma team in Sydney, NSW The nature of the employemwnt would start as a casual role with requirements to work occasionally on weekends. Standard weekday rates are $47.50 per hour. Our talented Clinical Consultants play a vital role in the moments that matter most – the seconds, minutes and hours in which patients lives are changed forever by the skills and knowledge of care givers. Our Clinical Consultants: Provide technical and clinical specialist expertise to internal and external customersAttend surgical procedures and assist surgeons and hospital staff in the effective use of Stryker products​Conduct education training and support our Territory Managers You will have: Tertiary qualifications in Nursing, Physiotherapy, Science or Engineering, as well as an understanding of the operating theatre environment.Previous orthopaedic exposure or knowledge would be highly advantageous, but is not essential.Strong communication skills and a passion for a successful patient out come every time will ensure your success in this role. About Stryker: Proud to be one of Australia's Best Places to Work again in 2018! Stryker is one of the world's leading medical technology companies and is dedicated to helping healthcare professionals perform their jobs more efficiently while enhancing patient care. We provide innovative orthopaedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 600 employees locally and 33,000 globally, Stryker has a strong presence in all capital cities across Australia and New Zealand. Stryker’s employees set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies. To join us, click apply now! #LI-POST Travel Percentage: Up to 25%

Work Flexibility: Hybrid or Onsite Serves as a member of the Global Compliance and Privacy team. Responsible for the oversight, development and implementation of Stryker’s global privacy and data protection strategy in the APAC region. Leads the development and implementation of legal privacy strategies impacting commercial businesses and functions, provides leadership and direction within the global privacy team, implements best practice standards and guidance, driving a privacy compliant culture within the region. Provides strategic advisement to the business and functions on a wide range of privacy matters and issues, including but not limited to, the application of local and regional data privacy and protection laws. Essential Duties & Responsibilities: (Detailed Description) Oversees the development and implementation of the global privacy strategy in APAC Provides leadership and strategic support for issues arising from Data Privacy Impact Assessments (DPIAs), cross-border data transfers, consent requirements and cookie compliance, and strategic commercial engagements Coordinates with senior leaders to establish effective, practical controls with respect to legal and ethical data collection, management, and storage Leads privacy support for business development and research and development activities, including advising on product development, third-party vendor risks, and data sharing arrangements Directs privacy related investigations and coordinates data breach responses with the global privacy team and partners Monitors, responds to and proactively engages with industry associations, law makers, and regulators on developments in data protection Establishes and supports, in partnership with Legal and Compliance partners, contract management process to proactively identify, evaluate and manage risks and enable the organization to deliver sustainable business growth Leads enterprise cross-border data sharing strategy within the APAC region, including intracompany data sharing arrangements and onward transfer agreements Coordinates with senior members of Stryker's Legal and Corporate Communications teams to respond to inquiries from regulators, enforcement agencies, and data protection authorities Remains current in legal requirements and data management practices, resources, and technology solutions, including active engagement with other industry peers and privacy professionals Provides regular reports on KPIs and metrics to Chief Privacy Officer, Senior Business Leaders, and other key stakeholder groups as needed Supports and advises on privacy implications of strategic partnerships, M&A activities and post-acquisition integrations Serves as a leader within the Global Privacy team supporting the recruitment, selection, training and ongoing performance management of talent, providing input into the enterprise privacy strategy, and coordinating and managing resources to ensure planned objectives and goals are achieved Manages budget and spend including outside counsel to support program goals Education & Special Trainings: Juris Doctorate Degree or Comparable Degree requiredBroad knowledge of relevant country, regional privacy laws and regulationsRecognized Privacy Professional certification (CIPP, CIPM, etc.), law firm and/or in-house experienceQualifications & Experience: Juris Doctorate Degree or qualified to practice in relevant jurisdiction (APAC) requiredDemonstrated knowledge about global privacy laws including but not limited to PIPL, Privacy Act (Australia), PDPA, PDPO, PIPA, and othersRecommended 10 years’ experience.Demonstrates professional demeanor and executive presence. Perceived as highly competent with developed business acumen and good judgment. Initiates, embraces and supports change in a dynamic environment.Effectively inspires, educates and empowers others.Strong communication and presentation skills.Demonstrates ability to effectively working cross-culture/cross-borders. Oversees complex work which is well planned, communicated and completed with a high level of quality.Well-developed ability to show discretion and maintain confidentiality.General knowledge of the budgeting process, expense and headcount management. Understanding of business financials and reporting and ability to effectively allocate resources for maximum impact.Physical & Mental Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Generally, involves sitting most of the time.Must be able to operate common office equipment (e.g. computer, printer, copy machine, calculator, telephone, etc.).Must be able to review printed and handwritten materials.Must be able to communicate telephonically and with large groups of people Travel Percentage: 10%

Work Flexibility: Field-based Due to continued and rapid growth, we are accepting applications for a Robotic Product Specialist position within our Joint Replacement team in Sydney, NSW. This role will suit anyone who has work/study experience in the healthcare space - physiotherapists, osteopaths, nurses, fitness trainers, sports physiologists, healthcare workers... if you're interested in how the human anatomy works, this could be the role for you! Glass ceiling in your career? Progress into something new and exciting! Common denominator with all of these success stories? Passion for working with the human body and a willingness to learn. The Role: Be the ‘go-to’ person in complex knee or hip operations by providing technical and clinical specialist expertise to our customers Attend surgical procedures and assist surgeons and hospital staff in the effective use of Stryker products Provide segmentation and planning of Mako cases by using software to prepare preoperative CT data Grasp 2D images and translate into 3D space, in reality and on the robot Does not involve any sales activities- this is a 100% purely clinical role Skills and Experience: You DO NOT need to have any robotics experience! All of the training will be provided in house. You DO need to have a passion for the human body and the technical aptitude to learn and understand our cutting-edge and innovative robotic technology. Culture and Benefits: At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Join one of Australia’s Best Places to Work in 2020! Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Days Onsite gym! Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes Travel Percentage: None

Work Flexibility: Hybrid WHO IS STRYKER? Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. We have a unique and refreshing approach to hiring people at Stryker. Simply put, we focus on understanding how a potential candidate’s talents and strengths align with the role, rather than focusing purely on their previous experiences. At Stryker, we are a growth-oriented organisation and value individuals who are driven to succeed and exceed expectations. WHO YOU ARE: You take enjoyment in building and leveraging relationships to bring together ideas, data and insights to drive continuous improvements.Not only do you thrive in a fast-paced environment, but you stop at nothing to ensure a project is complete and meets regulations and expectations. You promise & you deliver!You take ownership of your work and need no prompting to drive productivity, change, and outcomes.You keep the customer and requirements squarely in focus and deliver safe and robust solutions.You have no trouble holding your ground and influencing others to an outcome.You have a genuine passion to be part of a sales and growth company. WHAT YOU WILL NEED? Strives for excellence in everything you do.Hunger to achieve goals, driven by metrics and have a track record of exceeding expectations in everything you take on.Curiosity to ask questions and learn.Desire to understand people’s motivations, career movements and love discovering what gets them out of bed in the morning.Thrive on being held accountable and genuinely care about doing a great job.Experience working in a people orientated environment, whether this is teaching, coaching, sales, customer service. Communicating and dealing with people is the core of your day to day.Juggle and balance competing priorities and work with urgency to deliver. WHAT YOU WILL DO: As the Talent Acquisition Business Partner, you are the flag-bearer for hiring on Talent. No recruitment experience? No problem! As long as you have the drive, we can teach you the skills!You are responsible for identifying and hiring top talent to join our business in ANZ. Without our people we are not able to achieve results and impact patient’s lives, so the buck literally starts with you.You will partner with hiring managers across the business, understanding their individual needs and preferences.You will learn about a variety of job positions and what part this vacancy plays in the bigger picture of our business.You will strategize effective methods to uncover talent. Be as creative as you like!You will interview candidates, asking questions to investigate alignment to the vacancy and our business. Who we put forward in the recruitment process comes down to your assessment, this is an amazing responsibility to own!Using your relationship skills, you will stay close with your candidates and hiring managers through the interview process to successfully hire and help shape the future of our culture. WHAT STRYKER OFFERS? An environment that focuses on who you are as a person and then who you are as an employee.A coaching environment where you will learn, grow and be challenged daily.When we say ‘Flexibility’ we mean it, supportive around what works for you.A team of engaged, positive, energetic and passionate people.An incredible Manager who will care about your development and success.Competitive salary and benefits. Check out our WGEA results! Travel Percentage: 10%

Work Flexibility: Hybrid or Onsite Stryker We are proud to be a worldwide leader in the medical device industry that is committed to changing lives through collaboration, dedication and ground-breaking technology. We provide innovative orthopedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 750 employees we have a strong presence in all capital cities across Australia and New Zealand. Our employees are passionate, set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies. About the role Join us in the role of Associate Manager - Field Service, where you will be at the forefront of leading a team of dedicated field service engineers across multiple states in Australia. Your leadership will be crucial in driving their success, ensuring efficient operations, and fostering a culture of excellence. Through strategic resource allocation, training, and effective people management, you will guide the team to surpass challenges, deliver exceptional service, and contribute to our business growth. This is a 12-Month Fixed Term Contract with scope for further opportunities. Travel will be required for this role – once a month to spend time with the team across Australia. We can consider candidates for this role based in Melbourne or Sydney. Responsibilities Directly supervise frontline field service employees, providing mentoring, support and training Assist National Field Service Manager in region growth, employee development, and performance Support regional talent management, including candidate selection, training, and coaching Set performance targets, monitor progress, and provide feedback to technicians Manage resources for adequate coverage and customer needs Collaborate with Sales and RSM's to address customer requirements Maintain quality standards and documentation of service activities for internal and external reference Ensure traceability of all field-based Stryker products through reporting tools and inventory management Experience: Degree in Engineering and working experience in a technical/field service role People leadership experience managing remote field based teams Excellent communicator, with strong facilitation and conflict resolution skills Experience analysing data and improving processes within an engineering team Ability to handle tight deadlines and competing priorities Ability to build strong trusted relationships with stakeholders Culture & Benefits At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include Join one of Australia’s Best Places to Work in 2020! Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Days Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! To join us click apply! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. Travel Percentage: 30%

Work Flexibility: Field-based We are now seeking a passionate, driven and energetic Casual Clinical Consultant to join our Joint Replacement team in Sydney, NSW. This role would suit someone initially wanting to do on call work to supplement an existing role. This is a great opportunity for someone who is looking to potentially move into a clinical or theatre based role with Stryker, and wants to get a better understanding of what the position would entail. Our talented Clinical Consultants play a vital role in the moments that matter most – the seconds, minutes and hours in which patients lives are changed forever by the skills and knowledge of care givers. Your role will involve: Providing technical and clinical specialist expertise to internal and external customers Attending surgical procedures and assist surgeons and hospital staff in the effective use of Stryker products Conducting in-service training and support our Territory Managers Who we are looking for: Theatre nurses, clinical consultants, physiotherapists or pharmaceutical representatives looking for casual ongoing work. Demonstrated problem solving, collaborative teamwork skills, including the ability to drive clear verbal messages regarding technical subjects. Keen learner and strong team player with a positive attitude Able to work autonomously and calmly under pressure. Strong communication skills and a passion for a successful patient outcome every time will ensure your success in this role. Culture and Benefits: At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused team member to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Ongoing training and opportunities for career progression Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A manager who will support & guide you throughout your career Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! To join us, click apply now! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. Travel Percentage: None

Work Flexibility: Hybrid Join Our Team as Reimbursement Assistant at Stryker South Pacific! ABOUT STRYKER: Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside our customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. THE ROLE: Stryker’s medical device business in the private hospital sector is dependent on products being accurately listed on the Prescribed List (PL) in a timely manner. The role of the Reimbursement Assistant is to support the successful inclusion of Stryker’s products on the Prescribed List. This role directly impacts patient outcomes by playing a pivotal role in ensuring patients get access to Stryker’s products. WHAT YOU WILL DO: Help create the PL strategy based on Marketing launch plans and evidence needed for PL applications.Coordinate with Stryker Design Divisions and Marketing partners to gather evidence for PL applications.Aid in submitting high-quality PL applications promptly.Handle queries related to PL applications.Gather and analyze Health Economic and Clinical data to boost market access for Stryker.Assist in responding to Government Consultations to promote Stryker’s strategy. WHAT YOU WILL NEED: Organised Executors: You have an ability to plan and organize effectively to meet deadlines and drive key business objectives.Attention to Detail: You champion a keen eye for detail and a logical approach to work tasks.Collaborative partners - You take enjoyment in building and leveraging relationships to bring together ideas, data and insights to drive continuous improvements.Dedicated achievers - Not only do you thrive in a fast-paced environment, but you stop at nothing to ensure a project is complete and meets regulations and expectations. You promise & you deliver.Curious learners - You proactively seek out new research and information to expand and enhance and turn new ideas into reality. WHY STRYKER At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Join one of Australia’s Best Places to Work in 2020!Multiple financial benefits including health care, financial wellbeing, insurance benefits.Ongoing training and opportunities for career progressionPaid Parental leave schemesVolunteer DaysOnsite gym!Being part of one of the world’s largest and most recognizable brands.Excellent team culture – we have fun whilst we work!A Leader who will support & guide you throughout your careerAccess to employee benefitsAccess to our career and self-development program from day oneWork with likeminded individuals who are driven by exceeding targets and improving patient outcomes! To join us, click apply now! Travel Percentage: 0%

Work Flexibility: Hybrid or Onsite As the Senior Business Analyst - CPQ, you will form partnerships with business users across departments and build expertise that will help you prioritize, gather, and document Oracle CPQ requirements related to new configurable product launches, current configurable product updates, continuous improvement initiatives, and clarifying requirements to implement bug fixes. Who We Want Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams. What You Will Do ​​​Requirements gathering, testing, and documentation of Oracle CPQ Product Configuration, Commerce, Document Designer, and Pricing Functions focusing on the addition of new product lines to an existing Oracle CPQ Cloud implementation, documenting Sales Bill of Material requirements and Manufacturing Bill of Material requirements.Work with business department stakeholders, prioritizes enhancement requests related to Oracle CPQ and SAP Variant Configurator.Consult with Sales, Marketing, Production, and R&D Project managers on specific product line needs.Learn Stryker’s implementation of Oracle CPQ and becomes a subject matter expert of CPQ end user functionality.Review upcoming Oracle CPQ Cloud version release notices and collaborates with the CPQ development team to document the required changes.Collaborate with internal developers and external consultants to create project plans and participate in unit testing and End User Testing.Lead business process mapping and requirements gathering sessions with business stakeholders.Work with middleware teams to document interfaces in and out of CPQ in clear and concise business language.Track CPQ project progress and reports status, issues, and roadblocks to the responsible R&D project manager for a new product launch.Share industry best practices around Configure-to-Order systems and business processes.Drive continuous process improvement activities and initiatives. What You Need Bachelor’s degree in Business Administration, Computer Information Systems, or equivalent required.2+ years of relevant experience.Knowledge of Product Configuration & Rules, Commerce Process, Document Designer and Pricing functionality of Oracle CPQ Cloud or other CPQ systems required.Experience developing Oracle CPQ Configurators is preferred but not required.Experience administering Oracle CPQ (formerly BigMachines) preferred.Experience building manufacturing bills of material using SAP Variant Configurator preferred.Demonstrated understanding of commercial processes and manufacturing processes including Assemble-to-Order and the differentiation between Sales BOMs and Manufacturing BOMs preferred.Knowledge of Oracle CPQ integrations with Salesforce.com, Model N and SAP S/4 preferred. Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Work Flexibility: Field-based Who we want · Hard-working winners. Confident, competitive and results-oriented salespeople who create a track record of success. · Persuasive influencers. People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty. · Organized self-starters. Persistent salespeople who create and maintain precise inventory control to ensure they can initiate the implementation of a solution with the proper product or tool. · Mission-driven salespeople. Fiercely intense representatives who work whatever hours necessary to live out their purpose of changing people’s lives and making healthcare better. What you will do · Increasing Joint Replacement sales through assisting the sales teams and building own accounts by means of working with existing customers as well as identify new customers in order to grow their territory · Communicating with current and new Joint Replacement customer accounts regarding a variety of topics including product updates, changes to product portfolio and educational programs · Learn or hone selling skills and processes by coaching/mentoring support from Joint Replacement Sales Representatives and Managers What you need · Bachelor’s Degree required · 1+ years of sales experience preferred · Knowledge in the use of current office technologies (MSOffice suite, databases, etc.) · Excellent organizational skills · Experience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial) · Must be comfortable in emergency/operating room environments What We Offer · A winning team driven to achieve our mission and deliver remarkable results · Coworkers committed to achieving more and winning the right way · Quality products that improve the lives of customers and patients · Ability to discover your strengths, follow your passion and own your own career Travel Percentage: 50% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Work Flexibility: Field-based Neurosurgical Sales Rep Who we want: Challengers. People who seek out the hard projects and work to find just the right solutions. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Strategic closers. Salespeople who close profitable business and consistently exceed their performance objectives. Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers. Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better. What you will do: As a Neurosurgical Sales Representative, you will strategically promote and sell Stryker NS products to meet our customers’ needs. You confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your wins with your Regional Manager and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As a Sales Representative, you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better. What you need: 5+ years in an outside sales position (medical device preferred) or Bachelor’s Degree from an Accredited University (with 2+ years of med device sales experience preferred) Travel requirement: Approximately 20% travel. Must have a valid driver’s license and be able to drive an automobile. Physical requirements: Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention Mental requirements: Exercise discretion and independence when applying professional expertise Must be able to manage time, projects, stress and conflict Must possess strong interpersonal skills, including written and oral communication Must be able to bring tasks through to completion with minimal supervision Must have the ability to prioritize work and keep detailed and confidential records Must be able to communicate / present to large groups of people Must possess unwavering ethics & integrity in a competitive and demanding work environment Stryker will provide: In-house product training program Field sales training Learn more about Neurosurgical Products: https://neurosurgical.stryker.com/products/ #LIInstruments  Travel Percentage: Up to 25% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Work Flexibility: Field-based Trauma Sales Associate About the Role As a Trauma Sales Associate, you will work with a high degree of intensity and commitment to support sales of Stryker Trauma products that meet our customers’ most pressing needs. Under the supportive supervision of a Trauma Sales Representative, you will gain exposure to the proven winning Stryker Trauma team culture that delivers industry-leading results. You will receive best-in-class formal training on our Trauma product portfolio and sales methodology. This includes on-the-job training in the operating room. You will become an expert on surgical procedures by observing well-over 300 medical procedures in your first year. You will develop a high level of competency in orthopedic surgical needs and procedures and become a valuable member of the surgical team who positively impacts surgical outcomes. You will be comfortable being on call most nights and weekends. You will become a trusted partner to our clients through your focus on client service, excellent account management, and commitment to our mission of improving healthcare. You will thrive in this role if you are a motivated, proactive, and independent learner, passionate about healthcare and helping people, and committed to building strong relationships as a trusted advisor to our clients. Required Skills Integrity: Reliable, dependable, trustworthy, honest, and ethical. You show up to work on time, do what you say you are going to do, and handle confidential information and delicate situations with care. Initiative: Willing to take on new responsibilities and challenges, and jump in without prompting Engaged in active learning: Understand the implications of new information for both current and future problem-solving and decision-making and interested in continuing to build your knowledge base through formal training and experience-based learning opportunities. Think of every challenge, customer, and experience in the OR as a new opportunity to learn and grow. Service orientation, customer service, and satisfaction: Actively look for ways to help people. Familiarity with handling customer expectations in a professional manner and anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and fidelity to Stryker’s products and services. Relationship management: Build lasting and meaningful trust-based relationships with customers by providing timely, accurate, and sound advice to ensure satisfaction. Social perceptiveness: Awareness of others' reactions and understanding why they react as they do (i.e. you are good at ‘reading a room’ and engaging appropriately). Problem solving: Identify complex problems and review related information to develop and evaluate options and implement solutions, particularly when it comes to managing client cases and competing priorities. Attention to detail: Thoroughness in accomplishing a task through concern for all aspects involved, no matter how small. Following directions: Carry out the details of a task as directed. Time management: Manage one's own time and the time of others to meet deadlines, particularly when there are competing priorities. Prioritize tasks: Organize tasks according to their importance and urgency. Flexible schedule for meeting outside regular hours: Work non-traditional hours and be on call most nights and weekends on short notice. This is a lifestyle job! Folks that thrive in the role really embrace the variety in the role and irregular hours that go with it. Comfort in operating and emergency rooms: Comfort working in operating and emergency room settings and other high pressure, fast-paced environments. Ability to monitor processes, materials, and surroundings: Monitor and review information from materials, events, and the environment, to detect or assess problems, particularly in operating room and other medical settings. Provide consultation and advice: Provide guidance and expert advice to management or other groups on technical systems and process related topics. Technical communication: Ability to explain the technical details of Stryker’s products and services to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner. Demonstrate motivation for sales: Show drive to reach sales goals and business targets. Basic computer literacy: Proper use of email, Microsoft Office, and any relevant software applications/platforms. Reading comprehension and written communication: Read and comprehend work-related documents, particularly medical product specifications and training materials. Communicate effectively as appropriate for the needs of internal and external (i.e., patient and customer) audiences. Commitment to Inclusion, Equity, & Diversity Stryker is committed to the growth and empowerment of our organization through DEI efforts. We are committed to: Strengthening the diversity of our workforce Advancing a culture of inclusion, engagement, and belonging Maximizing the power of inclusion to drive innovation and growth Diverse candidates are encouraged to apply. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an equal opportunity employer. Why People Enjoy Working with Us A winning team motivated to achieve our mission and deliver remarkable results Coworkers committed to achieving more and winning the right way Quality products that improve the lives of customers and patients Ability to discover your strengths, follow your passion and own your own career Travel Percentage: 20% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Work Flexibility: Field-based Who we want · Hard-working winners. Confident, competitive and results-oriented salespeople who create a track record of success. · Persuasive influencers. People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty. · Organized self-starters. Persistent salespeople who create and maintain precise inventory control to ensure they can initiate the implementation of a solution with the proper product or tool. · Mission-driven salespeople. Fiercely intense representatives who work whatever hours necessary to live out their purpose of changing people’s lives and making healthcare better. What you will do · Increasing Joint Replacement sales through assisting the sales teams and building own accounts by means of working with existing customers as well as identify new customers in order to grow their territory · Communicating with current and new Joint Replacement customer accounts regarding a variety of topics including product updates, changes to product portfolio and educational programs · Learn or hone selling skills and processes by coaching/mentoring support from Joint Replacement Sales Representatives and Managers What you need · Bachelor’s Degree required · 1+ years of sales experience preferred · Knowledge in the use of current office technologies (MSOffice suite, databases, etc.) · Excellent organizational skills · Experience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial) · Must be comfortable in emergency/operating room environments What We Offer · A winning team driven to achieve our mission and deliver remarkable results · Coworkers committed to achieving more and winning the right way · Quality products that improve the lives of customers and patients · Ability to discover your strengths, follow your passion and own your own career Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Work Flexibility: Onsite Who we want - Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. What you will do - As the Field Scheduler, you will be instrumental in ensuring Stryker’s clients have the medical devices needed to make healthcare better. You will also be responsible for the smooth running of a logistics operation, managing inventory by supporting the Sales Department. Responsible for last inspection of products to ensure accuracy and to meet the needs of our customersBuild relationships with Sales Reps and Sales Managers to track and manage inventory levels at client sitesVerify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errorsEnsure on-time, complete, and accurate delivery of products to Stryker’s customersAchieve operational excellence via team-based and product-focused orientation, capacity planning, continuous improvement, safety awareness, and cost reduction to be implemented, so timely, accurate deliveries are producedDirect contributor toward strategic operations/logistic or inventory plans and programsBuild relationships with key stakeholders (Distribution, Field Operations, Sales Reps and Sales Managers) by collaborating in optimizing the supply chainWork to achieve an environment that is free of safety hazards and improper ergonomic conditions while driving employee commitment to use safe work practices every dayAccountable for all record-keeping as appropriate and in accordance with Stryker specifications What you need - 5+ years of relevant/professional experience requiredHigh School Diploma or GED equivalent required; Bachelor’s degree -preferredValid Driver’s license with no restrictions requiredMust have the ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as neededExperience in logistics, inventory, delivery, and customer service -preferred $28.68 - $39.68 per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors Travel Percentage: 20% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Work Flexibility: Field-based Job Description Summary Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. This position requires professional mastery of a specialized field of expertise that typically requires a college degree or equivalent. Job requires a good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based. The job requires the ability to make judgements based on practice and previous experience. This job typically requires a degree in process or equivalent and no experience ESSENTIAL FUNCTIONS: Manage and care for Customer’s equipment within the Sterile Processing Department (SPD)and Operating Room supportPerform the cleaning, maintenance, and assembly of reusable surgical instrumentation and equipment.Ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.Perform job functions while adhering to all industry and facility-specific standards and safety protocols.Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care.Provides clinical surgical support by managing all relevant equipment.Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.Maintains knowledge base of equipment and disposable products through Stryker education training programs.Provide physicians and OR personnel with information on new and current products.Accurately records and reports all surgical procedure information.Adheres to all Stryker and medical facility policies, standards and procedures.Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.The ability to provide on-call services, as required, by the medical facility. QUALIFICATIONS:Associate’s Degree or equivalent certifications required, Bachelor’s Degree Preferred.Qualified candidates will possess a CRCST CertificationOperating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques highly preferred.Experience and demonstrated success working on a team highly preferred.Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.Ability to remain standing and/or walking for an extended period of time.Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.Excellent time management skills with ability to use independent judgment and critical thinking effectively. Must be able to explain and generate detailed guidelines and procedures.Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.Adhere to (HIPPA) and other related patient confidentiality policies and procedures.Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).Excellent analytical skills.Exceptional interpersonal and communication skills.Excellent problem-solving skills. Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Work Flexibility: Field-based BASIC FUNCTION -Performs field service of Stryker Communications product line installed at the customer site -Troubleshoots and repairs complex technical issues -Maintains quality records post servicing of equipment performs quality checks on Stryker Communications product line post service RESPONSIBILITIES -Will work independently with guidance and tasking from Team Lead and/or FSM. -Follows written procedures for troubleshooting and maintenance of mechanical electrical and electronic systems -Documents process of technical support form initiation of call through problem resolution of situation including all quality records involved. -Interacts with Operations and R&D to solve complex issues -Keeps team members and supervisor informed of issues requiring FDA notification and MDR reporting. -Responsible for compliance with standard written procedures and quality documentation of company policies and procedures of the Technical Support department. -May conduct training for new hire personnel and on site hospital bio medical and nursing staff Interacts with customers with regard to post market surveillance activities. -Responsible for staying current with all ComplianceWire training with none past due. -Other duties as assigned by manager. -Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met. PHYSICAL REQUIREMENTS -Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. -Must be able to review printed materials. -Must have demonstrated fine motor skills. -Must be able to use sophisticated test and office computer equipment (e.g. calculator, PC, telephone, Broadcast test and measurement equipment etc.). -Ability to work with large pieces of equipment. MENTAL REQUIREMENTS -Effective reading and writing skills. -Must be able to analyze and resolve non-routine testing and/or equipment issues using independent judgment. Must be able to follow and explain detailed instruction troubleshooting and inspection procedures. -Must be able to complete detailed documentation accurately. -Must be able to logically diagnose issues and systematically solve problems -Must be able to travel SKILLS/EXPERIENCE REQUIRED -2 year installation or production line experience with Stryker Communications or -2-3 years industry experience with relevant field service experience. -Effective interpersonal and communication skills. -Must be able to communicate effectively with surgeons, hospital staff, nurses and biomedical personnel Ability to prioritize issues. -Computer literate. -Functional with Microsoft Office including Excel, and Word -Ability to learn new systems and technologies quickly -Basic electronic and mechanical aptitude -Skilled at cable termination of all standard digital and analog industry connectors. -Knowledge of video, audio and data communications systems -Knowledge of OR etiquette and basic hospital procedure EDUCATION/TRAINING REQUIRED -Associate’s degree, technical degree, or Bachelors Degree preferred. -AV or IT background or Medical Equipment experience in OR lights and ceiling mounted equipment Travel Percentage: 70% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.