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    Job DescriptionWe’re hiring an Solution Engineer to Invent, design, and implement engineering solutions to complex material flow/transformation and human/machine efficiency problems throughout the India Amazon supply chain.· Lead and coordinate design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations.· Collaboration with internal teams and external vendors to generate high quality, cost effective solutions in very short periods of time.Key job responsibilities• Lead and coordinate concept and design development efforts for optimal solutions for the India fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout• Work closely with vendors, suppliers and other teams to create innovative solutions• Conduct detailed design review after implementation in partnering with WHS and Operations• Collaborate with the launch team to ensure every detail is thought through and documented using a layout, module or Standard Operating Procedure and change control• Develop, document and update design standards in conjunction with worldwide design teams• Build strong working relationships with key company partners such as IN Launch team, Worldwide Design team, IN Procurement, IT, Loss Prevention, RME, WHS, Change Management, IN Operations, IN ACES and IN Capacity Planning team.• Willing to travel to different sites across India to interact with internal and external business and technical leadersA day in the life1. Lead the conception and execution of intricate material handling solutions.2. Collaborate with multiple teams, stakeholders, vendors, and suppliers to create innovative designs3. Conduct post-implementation design reviews4. Collaborate with the pre-construction and launch team for comprehensive documentation, and update design standards.5. Foster robust relationships with key internal teams and travel across sites spread across India for crucial interactions.About the teamIN-Engineering team is responsible for Layout Design & Engineering of Amazon operated buildings in India. We do Solution Engineering, Design of MHE, Warehouse Automation, Storage & 4M and Controls Engineering. We work on existing buildings to retrofits for capacity enhancement through structural changes to improve productivity, safety & associate experience. We create future templates as per business requirements while introducing technology & innovation in Operation process path.We create operation layouts with man & material flow, storage & processing, cafeteria, L&D area, amenities block, dock, yard, MEP service utilities with vehicle and truck parking. We get the design signed off by stakeholders that include ACES, Operations, Safety, RME, SLP, HR, IT and WW Engineering team. We are responsible to release Shelving & MHE Automation RFP and their design approval with IQ/OQ support. For new building launch, we provide the Processing 4M to project team. We do vendor evaluation to introduce new vendors for Shelving, Cart, Workstation and MHE. Basic Qualifications:- Associate's degree in industrial or manufacturing engineering, or 4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience Preferred Qualifications:- Experience using one or more of the following CAD technologies: AutoCAD, Rhino, Revit, SolidWorks, CREO, BIM360, SketchUp or KeyShotOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job Description新しいお客様とのコミュニケーションを通じて、新たなニーズを発掘することにやりがいを感じませんか?インサイドセールスであるデマンド ジェネレーション レップの役割は、AWSをまだご利用いただいていないお客様や、一部の部門でのみ利用されているお客様に対してアプローチを行い、ビジネス変革とクラウド活用の第一歩を支援することです。お客様の課題を深く理解し、生成AI等の先進的なクラウドサービスの活用によってお客様のビジネス成長を支援します。営業チームのアカウントマネージャーと緊密に連携しながら、多くのお客様にクラウド利用のメリットを提案し、需要の創出を図ります。 Key job responsibilities- 本ポジションは、AWSをまだご利用でないお客様、または一部の部門でのみ利用されているお客様に対して、ドアオープナーとしてコミュニケーションを行います。- 電話、メール、チャットによるコミュニケーションがメインとなりますが、Web会議による顧客提案の機会もあります。 - お客様のニーズを喚起することにより、新規の商談を創出し、アカウントマネージャーまたはパートナーにその商談を引き継ぐことが期待されます。- お客様の課題を把握した上で新規の商談を創出することが期待されます。商談は単なる「興味がある」という段階ではなく、「詳細を聞いて提案を受けたい」というレベルまで引き上げる必要があります。 - 成功した手法や施策をチーム内で積極的に共有し、チーム全体として成果を上げています。 - 四半期ごとに定められる定量的な目標の達成に向けて活動しています。A day in the life9:00 - 10:00 メールやSlackのチェック、コールリスト準備10:00 - 12:00 リストへの架電、記録入力、担当営業への報告12:00 - 13:00 昼休み 同僚とランチ13:00 - 15:00  リストへの架電、記録入力、担当営業への報告15:00 - 16:00 連携するアカウントリストマネージャーの会議同席16:00 - 17:00 企画したイベントの集客準備17:00 - 18:00 上司、担当アカウントマネージャーと30分ずつ面談About the team- 入社時にはメンター制度があり、業務のキャッチアップをチームメンバーがサポートします。- 新入社員を歓迎する雰囲気があり、チーム全体でサポートする環境が整っています。- 育児や介護など様々な事情を抱える社員が活躍できる環境があります。- 常に新たな手法を見つけることに興味を持ち、様々な取り組みをしているメンバーが多く在籍しています。- お客様の課題解決と事業変革を支援するため、最新テクノロジーの知識を継続的に習得できる環境が用意されています。 AWSについて: https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/#aws-jp-sales-ap#AWSJAPAN Basic Qualifications:- IT業界での法人営業 (インサイドセールスを含む) 経験3年以上- 学士号または同等の学位 Preferred Qualifications:- SalesforceなどのSFA(営業支援)システムを用いた商談管理経験- 電話を活用した新規開拓営業の経験- クラウドコンピューティング (特にAWS) 関連商材を扱った経験- AWS認定資格- ビジネスレベル以上の英語Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThis Multi-Site Environmental Manager (MSEM) is responsible for supporting environmental compliance at Southern California Amazon Last Mile Delivery Stations in California. The MSEM assists in implementation and enforcement of standards and policies to support environmental and regulatory compliance and provide guidance for operations, maintenance and construction teams. The MSEM completes environmental inspections and performance analysis, monitor metrics, and assist teams in implementation of Amazon environmental standards. The MSEM works with internal and external partners, including government entities, contractors, consultants, designers, construction, operations, and other key stakeholders. This MSEM will have up to 8 Amazon Delivery Stations in the region. This is a hands-on position that includes time spent in the yard and on the floor of busy delivery stations conducting inspections and audits, taking samples, providing guidance to other employees, ensuring proper waste classification, and dealing with multiple departments and all levels of employees throughout the operation. Key job responsibilities- Manage and oversee local, state, and federal environmental regulations and Amazon policy.- Develop strategic programs by integrating with engineering, construction, and operations. Drive an environmentally responsible culture within the organization.- Lead regulatory agency interactions, permit evaluation and processing, and new process and technology introduction.- Ensure work performed by contractors, consultants, and employees is completed in accordance with Amazon standards.- Drive environmental metrics- Conduct thorough and accurate environmental audits for continuous improvement.- Prioritize and manage multiple technically complex assignments concurrently.- Represent Amazon at appropriate levels with governmental agencies and throughout the company.- Build collaborative relationships with various stakeholders to ensure risks are identified early and managed appropriately.- Submit time-critical reports to various governmental agencies.- Complete thorough and accurate environmental incident investigations and associated regulatory reports and develop appropriate corrective actions.A day in the life- Multi-Site execution of environmental procedures and ensure compliance with all applicable federal, state, regional, and local regulations.- Manage and execute multi-site responsibilities to comply with air emissions, surface water, wastewater, waste and other environmental related laws, regulations, and permits.- Manage and prepare site-specific environmental reporting to regulators and within Amazon.- Manage and ensure execution of waste activities, classification, reporting, and permitting requirements- Execute waste and surface water site inspections.- Monitor and provide guidance on multi-site performance against applicable environmental regulations, programs and Amazon global standards.- Analyze environmental metrics and review weekly and monthly trends to determine where improvements are needed.- Execute site-specific tasks associated with the implementation of Environmental Program Assessment.- Support the REM in measuring and analyzing each site's performance against requirements in environmental procedures and identify a plan for the site to remedy all deficiencies.- Execute relevant environmental procedures as dictated by business and regulatory needs.- Support the REM in evaluating and developing process improvements for identified risks.- Support the REM with facilitating root cause analyses for all environmental incidents and recommend appropriate corrective actions for network implementation.- Identify and implement corrective actions to eliminate any observed or at risk non-compliance scenarios.About the teamThe mission of the Environmental Assurance and Protection organization (EAP) is to protect Amazon businesses and support the needs of our customers by proactively mitigating environmental regulatory risks and protecting the environment. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of increasing responsibilities in EHS or environmental programs in manufacturing, production, or service operations experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's Degree in Environmental Sciences, Environmental Engineering, or related field of study Preferred Qualifications:- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Experience in auditing, risk management, compliance, program management, or quality management systems- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent- Master's Degree in Environmental Sciences, Environmental Engineering, or related field of study- Experience with California-specific environmental regulations (CARB, SCAQMD, CalRecycle, SWRCB)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Anaheim - 74,200.00 - 129,800.00 USD annuallyUSA, CA, City of Industry - 74,200.00 - 129,800.00 USD annuallyUSA, CA, Culver City - 74,200.00 - 129,800.00 USD annuallyUSA, CA, Los Angeles - 74,200.00 - 129,800.00 USD annually
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    Job DescriptionRetail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization in US VSP, responsible for the growth and development of the organization. The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports). You’ll drive the creation and execution of strategies to achieve business goals and collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality. If you are interested in growing brands and businesses on Amazon, then we’re interested in talking to you!Key job responsibilitiesBusiness Growth· Contribute to goal setting for your team to align with organizational goals.· Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs. · Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. · Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship Management · Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. · Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Leadership:· Manage a team of managers (8-10 direct reports)· Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.· Partner with external teams including Category Management, Finance, Global Account Management, and Central Support teams to align programs and initiatives to drive growth.Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. Basic Qualifications:- MBA- Experience analyzing data and best practices to assess performance drivers- Experience successfully managing dynamic account portfolios- Experience influencing internal and external stakeholders- 5+ years of sales team management experience Preferred Qualifications:- 6+ years of sales or account management experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 134,700.00 - 182,200.00 USD annually
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    Job DescriptionThis Multi-Site Environmental Manager (MSEM) is responsible for supporting environmental compliance at Southern California Amazon Last Mile Delivery Stations in California. The MSEM assists in implementation and enforcement of standards and policies to support environmental and regulatory compliance and provide guidance for operations, maintenance and construction teams. The MSEM completes environmental inspections and performance analysis, monitor metrics, and assist teams in implementation of Amazon environmental standards. The MSEM works with internal and external partners, including government entities, contractors, consultants, designers, construction, operations, and other key stakeholders. This MSEM will have up to 8 Amazon Delivery Stations in the region. This is a hands-on position that includes time spent in the yard and on the floor of busy delivery stations conducting inspections and audits, taking samples, providing guidance to other employees, ensuring proper waste classification, and dealing with multiple departments and all levels of employees throughout the operation. Key job responsibilities- Manage and oversee local, state, and federal environmental regulations and Amazon policy.- Develop strategic programs by integrating with engineering, construction, and operations. Drive an environmentally responsible culture within the organization.- Lead regulatory agency interactions, permit evaluation and processing, and new process and technology introduction.- Ensure work performed by contractors, consultants, and employees is completed in accordance with Amazon standards.- Drive environmental metrics- Conduct thorough and accurate environmental audits for continuous improvement.- Prioritize and manage multiple technically complex assignments concurrently.- Represent Amazon at appropriate levels with governmental agencies and throughout the company.- Build collaborative relationships with various stakeholders to ensure risks are identified early and managed appropriately.- Submit time-critical reports to various governmental agencies.- Complete thorough and accurate environmental incident investigations and associated regulatory reports and develop appropriate corrective actions.A day in the life- Multi-Site execution of environmental procedures and ensure compliance with all applicable federal, state, regional, and local regulations.- Manage and execute multi-site responsibilities to comply with air emissions, surface water, wastewater, waste and other environmental related laws, regulations, and permits.- Manage and prepare site-specific environmental reporting to regulators and within Amazon.- Manage and ensure execution of waste activities, classification, reporting, and permitting requirements- Execute waste and surface water site inspections.- Monitor and provide guidance on multi-site performance against applicable environmental regulations, programs and Amazon global standards.- Analyze environmental metrics and review weekly and monthly trends to determine where improvements are needed.- Execute site-specific tasks associated with the implementation of Environmental Program Assessment.- Support the REM in measuring and analyzing each site's performance against requirements in environmental procedures and identify a plan for the site to remedy all deficiencies.- Execute relevant environmental procedures as dictated by business and regulatory needs.- Support the REM in evaluating and developing process improvements for identified risks.- Support the REM with facilitating root cause analyses for all environmental incidents and recommend appropriate corrective actions for network implementation.- Identify and implement corrective actions to eliminate any observed or at risk non-compliance scenarios.About the teamThe mission of the Environmental Assurance and Protection organization (EAP) is to protect Amazon businesses and support the needs of our customers by proactively mitigating environmental regulatory risks and protecting the environment. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of increasing responsibilities in EHS or environmental programs in manufacturing, production, or service operations experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's Degree in Environmental Sciences, Environmental Engineering, or related field of study Preferred Qualifications:- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent- Experience in auditing, risk management, compliance, program management, or quality management systems- Master's Degree in Environmental Sciences, Environmental Engineering, or related field of study- Experience with California-specific environmental regulations (CARB, SCAQMD, CalRecycle, SWRCB)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Redlands - 74,200.00 - 129,800.00 USD annuallyUSA, CA, Riverside - 74,200.00 - 129,800.00 USD annually
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    Job DescriptionWe're looking for a Customer Success Manager who will be the connective tissue between our team and the internal customers we serve. This person will own the full lifecycle of customer engagement — from intake and validation through delivery and follow-up — while proactively identifying new teams that could benefit from our prototyping, design, and engineering services.This is not a passive support role. You'll look around corners, anticipate needs, and find opportunities to grow our impact — all while being thoughtful about where to focus. You are approachable, resourceful, and coachable: you know when to dig in independently and when to identify the right people to move things forward.The ideal candidate is adaptable and resilient — energized by ambiguity and shifting priorities rather than overwhelmed by them. You are a self-starter who finds the work without being told, a strong communicator who tailors your message from engineers to leadership, and a fast learner driven by genuine curiosity. You're scrappy and action-oriented: you get things done even when it's not your lane, moving quickly to unblock customers and making smart decisions with incomplete information. You build trust across functions through consistent follow-through, transparency, and doing what you say you'll do.Success in this role means starting with the customer's problem and working backwards to find the best solution — their success is your success. You treat every interaction as if you own the outcome end-to-end, stepping across boundaries rather than passing the buck. You go beyond surface-level symptoms, digging into details to understand root causes. You proactively identify teams that should know about us and you're thoughtful about how you engage them. You build credibility through follow-through and never stop learning — staying curious about your customers' worlds, new tools, and better ways to deliver.Key job responsibilitiesCustomer Engagement & Order Management• Own end-to-end relationships with internal customer teams — hardware engineers, operations, maintenance, safety, and cross-functional stakeholders• Manage incoming orders from intake through completion: tracking status, communicating updates, and ensuring a seamless customer experience• Review and validate orders for feasibility, checking specs and requirements before work begins• Educate customers on capabilities, timelines, and processes — meeting them where they are regardless of their manufacturing backgroundMarketing & Strategic Outreach• Proactively identify internal teams across Amazon that could benefit from our prototyping, design, and engineering services• Develop targeted engagement strategies — prioritizing the right teams and mechanisms• Promote team capabilities and drive internal awareness and adoption• Develop and maintain marketing content including webpages, video, and other media to promote services at scaleOperations, Systems & Reporting• Maintain internal documentation, update systems of record, and manage ticketing workflows• Identify the right metrics to measure customer health, adoption, and service delivery• Build reports and dashboards that drive visibility and accountability for leadershipContinuous Improvement & Collaboration• Identify opportunities to improve customer-facing and internal workflows; implement changes and measure impact• Coordinate cross-functionally with engineers, designers, and shop floor teams to deliver holistic solutions• Gather and synthesize customer feedback to inform service direction• Leverage AI tools and automation to enhance customer interactions and streamline workflows• Create and maintain customer-facing documentation, FAQs, and self-service resourcesAbout the teamWe are Amazon's internal prototyping and manufacturing team — and we operate like a startup. We're dynamic, fast-paced, and continuously evolving to maximize business impact across fulfillment, AWS, satellite internet, and devices.We are customer obsessed with intention. Every action is questioned through the lens of impact. We build capabilities rapidly when we see clear value to Amazon — and we move on just as quickly when the signal points elsewhere. Everyone rolls up their sleeves, takes strong ownership, and develops cross-functional fluency. We understand manufacturing, we understand each other's verticals, and we speak from each other's perspectives. This is a business by Amazon, for Amazon — delivering on the customer promise. Basic Qualifications:- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)- Experience in technical support, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels- • Bachelor's degree in Business, Engineering, Communications, or related field (Associate's degree with strong relevant work experience also accepted)- • 1–2 years of experience in customer success, customer service, or account management within a technical field — preferably engineering or manufacturing- • Experience with project/task management tools (e.g., Asana)- • Demonstrated ability to manage multiple priorities and stakeholders simultaneously Preferred Qualifications:- Experience in web development for digital marketing, advertising, product management or equivalent- Experience analyzing data and creating reports for leadership- • 2+ years of experience in customer success or account management, particularly supporting technical teams in hardware or engineering environments- • Demonstrated ability to leverage AI tools to drive process improvement and improve productivity- • Exposure to manufacturing processes (CNC machining, additive manufacturing, injection molding, etc.)- • Experience with CRM and/or Manufacturing Execution Systems (MES)- • Experience identifying and implementing workflow improvements that drove measurable efficiency gains- • Experience building or improving customer onboarding programs- • Basic proficiency in navigating computer aided design (CAD) tools (e.g., SolidWorks, Autodesk Inventor, Fusion 360)- • Basic proficiency in interpreting 3D and 2D CAD filesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 101,800.00 USD annually
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    Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.Key job responsibilitiesManage and develop a team of Area ManagersLead operational teams on a shift, deal with issues, and positively impact site performanceAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellenceWork closely with other support teams, including HR, Finance, Health and Safety, and SecurityDesign and deliver initiatives across the sites to improve operational performanceA day in the lifeYou’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that. Basic Qualifications:- Bachelor's degree, or Master's degree- Relevant experience in manufacturing, production, distribution logistics environments, retail, or grocery in a management role- Relevant experience of working within a complex stakeholder structure- Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language Preferred Qualifications:- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.- A bachelor’s, advanced or master’s degree in engineering, supply chain, logistics, or manufacturing- Experience in managing third-party relationships- Experience of applying Lean, Six Sigma, and Kaizen methodologiesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAre you passionate about driving operational excellence and continuous improvement in a fast-paced logistics environment? Amazon's Process Excellence (PEX) team is looking for a Station PEX Manager to lead process improvement initiatives at one of our Delivery Stations. In this role, you will identify inefficiencies, design and implement scalable solutions, and coach station teams to sustain high performance. You will work at the intersection of data, operations, and people — turning complex problems into measurable results that improve delivery speed, quality, and cost.Key job responsibilitiesLead continuous improvement projects using Lean, Six Sigma, and data-driven methodologies to reduce defects and improve station performancePartner with station leadership to identify root causes of operational gaps and implement sustainable countermeasuresDevelop and maintain performance dashboards, standard work documentation, and process controlsCoach and train associates and managers on problem-solving tools and process excellence principlesDrive adoption of best practices across shifts and facilitate cross-station knowledge sharingA day in the lifeAs a Station PEX Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place. You’ll be based at the Delivery Station and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national level. About the teamThe Process Excellence team partners with operations to build a culture of continuous improvement across Amazon Logistics. We combine analytical rigor with hands-on operational knowledge to deliver measurable performance gains.The minimum basic salary for this position is EUR [3.491] gross per month. In accordance with the applicable legal requirements, we also state that the minimum salary for this position is determined by the relevant collective bargaining agreement. Depending on experience and qualifications, there is a willingness to overpay. In addition, depending on the position, we offer sign-on payments and restricted stock unit (RSU) award as well as employee discount. Basic Qualifications:- A degree in business, supply chain, transportation, economics or a technical field- Relevant experience in using data or anecdotal evidence to influence business decisions- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Preferred Qualifications:- Experience in Lean, Six Sigma and Kaizen techniques- Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon’s MyHR Live Support team and Centralized Time Keeping is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be:• Handle a high volume of live contacts, primarily through phone Calls, Chats, Cases and Tickets. Taking Ownership in ensuring each interaction is resolved with a high degree of problem-solving and Customer Obsession.• Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved as per process.• Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions.• Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited.• Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time.• Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies.• Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores.• Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations.• Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones.This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! Key job responsibilitiesBachelor's degree or Advanced DegreeSpeak, write, and read fluently in English6+ months of human resources experience6+ months of customer service experience6+ months of Microsoft Office products and applications experienceExperience in confidential environments Basic Qualifications:- 6+ months of human resources experience- 6+ months of customer service experience- 6+ months of Microsoft Office products and applications experience- Experience in confidential environments- Bachelor's degree or equivalent- 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience.- 6+ months of Microsoft Office products and applications experience- Experience in confidential environments- Speak, write, and read fluently in English Preferred Qualifications:- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experience- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)- Experience in providing consultation and guidance on leave of absence, human resources, benefits, or complex employee matters- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience in development or technical support- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity- Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience managing multiple calendars- Experience prioritizing and managing multiple responsibilitiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Transportation Representative acts as the primary interface between Amazon and our external stakeholder partners such as carriers/transporters, so to our partners- you ARE Amazon. A Trans Rep at RO facilitates flow of information between different stakeholders (Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. The specialists are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.The Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. The Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Since they are responsible for the shift performance, they lead a team of L2’s in the shift and would need to display leadership skills to help drive outcomes.Key job responsibilitiesResponsibilities include, but are not limited to:Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Business, Planning, Fulfillment Centers, Sort Centres, Delivery stations etc) for adhoc/cancellations/delays or any other disruptions in the transportation network.Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results.Effectively communicate in a clear and professional manner at all times and must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.Demonstrate excellent time-management skills by providing real-time customer experience by working in fast paced operating environment. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings.About the teamRO (Relay Operations) team is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting India operations. The team deals with the Amazon supply chain network right from First Mile till the Last Mile Delivery Stations. In case of any exceptions, RO steps in to resolve the issue and keeps all the stakeholders informed of the proceedings. Along with tactical problem-solving, team is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and analysis of network data. Basic Qualifications:- Graduation in any specialization from a recognized university.- Excellent communication skills (written and verbal).- Ability to concentrate – follow customers issues without distraction to resolution Preferred Qualifications:- Logistics background and Experience in similar roleOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionGo To Market and Partner Strategy Leader, Connected Vehicle Experience (CVX)This is a once-in-a-generation opportunity to sit at the intersection of cloud innovation and the automotive industry's most transformative shift. The connected vehicle revolution is rewriting how millions of people interact with their cars, fleets, and mobility services — and you will be the one shaping how AWS leads that transformation through strategic partnerships and go-to-market excellence.As the GTM and Partner Strategy Leader for CVX, you won't just observe the future of connected mobility — you'll architect it. You'll build the partner ecosystem that brings AWS's world-class cloud capabilities to the world's largest automakers, fleet operators, and mobility innovators. You'll forge relationships with the ISVs, System Integrators, and technology companies that are defining what's next — and together, you'll deliver solutions that touch millions of drivers, passengers, and businesses every single day.This is a high-visibility leadership role where your strategy directly shapes AWS's growth in one of the most exciting and fastest-moving industries on the planet. If you thrive on building something new, influencing at the highest levels, and seeing your work drive real-world impact at global scale — this is your role.Key job responsibilities1/ Develop and regularly update the CVX Go-To-Market and Partner Strategy, reporting business results and key metrics to senior leadership.2/ Build and manage a portfolio of strategic partnerships (ISVs, SIs, technology providers) that accelerate CVX solution adoption and customer value delivery.3/ Define and execute partner co-sell motions, joint solution development, and partner enablement programs to drive year-over-year growth for the CVX domain.4/ Influence CVX-related product roadmaps and the solution portfolio in collaboration with partners to keep AWS at the forefront of delivering connected vehicle solutions that cater to evolving industry needs.5/ Publish the business validation/ROI framework for CVX partner solutions to drive executive engagement addressing specific business needs and desired outcomes.6/ Represent AWS as a thought leader at industry events, conferences, and partner summits, sharing expertise and insights to position AWS as the leading provider of innovative connected vehicle technology.A day in the life1/ Engage with field business teams to align CX solution portfolio to customer engagements. 2/ Regularly drive field enablement campaigns for new and existing solution portfolio3/ Evangelize CX strategy and align stakeholder activities4/ Engage with field teams to identify lighthouse opportunities for strategic solutions and strategic partners5/ Engage with partners to evangelize strategy and solution guidance development for scaling6/ Publish GTM packages including presentations, demos, battle-cards, etc.7/ Regularly publish updated strategy documents to reflect market conditions and feedback from stakeholders8/ Regularly report on business metrics, KPIs9/ Drive Thought Leadership About the teamThe CVX CoE team is part of the Industry Specialist and Solutions Organization within the Automotive and Manufacturing IBU. The team mission is: To empower automotive and manufacturing companies to transform vehicle, product, customer, and ecosystem data into competitive advantages that drive operational efficiencies and deliver personalized end-customer experiences. By streamlining data integration and enabling real-time analytics, we help original equipment manufacturers (OEMs), dealers, service providers, mobility players, and fleet operators deliver safer, more intelligent solutions while creating new revenue streams, reducing costs, and accelerating innovation with AWS services and our partner solutions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree- 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience- Experience explaining complex technical concepts to various business and technical audiences- Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology- Deep understanding of Automotive Customer Experience from Pre-sales, Sales, Delivery, and Service technologies, trends, and customer challenges Preferred Qualifications:- Master's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent- 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience- Experience interpreting data and making business recommendations across leadership and cross-functional teams- Experience with connected vehicle platforms, IoT, Contact Centers, Dealer Management, Digital Commerce, Service Management, and other business solutions- Experience working with global or regional Automotive OEMs, Tier-1 Suppliers, Dealerships, Automotive Sales, ISVs, SI companiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MI, Detroit - 147,900.00 - 200,100.00 USD annuallyUSA, TX, Austin - 147,900.00 - 200,100.00 USD annually
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    Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:- Provide first aid support and make referrals to outside medical providers as necessary.- Minimize the AA risk of injury through awareness, education, and proactive engagement.- Maintain all records of care provided to AAs.- Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.- Provide daily activity logs and end of shift reports.- Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.- Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.- Participate in training and certification to facilitate first aid, CPR and AED certifications classes. - Maintain all first aid, CPR, AED credentials.- Work flexible shifts which could include days, nights, holidays, and/or weekends.- Assist with random saliva drug testing protocols.- Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.Key job responsibilitiesThe OMR role is responsible for support, coordinate and assist in the implementation of WHS procedures, programs and applicable laws. OMR is also responsible for case management of occupational and non-occupational cases, providing high quality conservative care. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IA, Bondurant - 26.00 - 31.00 USD hourly
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    Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos Key job responsibilitiesPrime Air is seeking an experienced Drone Operations Manager to own the end-to-end operation at our drone delivery hubs. This person will act as the leader of the Prime Air commercial operations center. In that capacity, they will manage all aspects of the commercial ops, including our fulfillment center (outbound/ inbound), drone maintenance and spare parts, and flight operations. They will act as the senior leader on site and have direct responsibility over managers and employees on site. They will partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience, and with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation and ultimately have direct impact on Prime Air’s S-team goal of delivering packages to customers via drone. Still on the fence? Check out our most recent launch: https://www.aboutamazon.com/news/transportation/amazon-drone-delivery-arizonaCome take flight with us!Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine an applicant’s history of Department of Transportation (DOT) drug and/or alcohol violations(s) or refusal(s) to test before hiring him/her into a safety-sensitive position, if applicable Basic Qualifications:- Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations- Experience in a people management or leadership role which includes coaching and developing others- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor's degree in relevant field of operations- Can travel to local sites up to 25% of the time- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Direct management experience, including leading in a manufacturing, production, distribution, or logistics environment.- Demonstrated success analyzing performance metrics, implementing process improvements, and applying Lean methodologies.- Ability to navigate changing priorities and utilize judgment in demanding situations.- Ability to train as a drone operator and adhere to standards.- Ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, climb ladders, and be able to frequently push, pull, squat, bend and reach. Preferred Qualifications:- Prior experience in the drone/aerospace industry.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Tracy - 105,500.00 - 142,700.00 USD annually
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    Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities- Become a knowledgeable partner and leader on Amazon Advertising solutions- Deliver the highest level of sales and customer service to our clients.- Retain and grow revenue from existing advertisers.- Drive deals to closure in a new business environment.- Develop annual media strategies for growth based on overall advertiser goals and objectives- Develop campaign strategies and audience engagement recommendations- Evaluate success metrics and drive campaign performance using data- Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy- Educate advertisers on performance metrics, insights, and how to drive greater results- Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction Basic Qualifications:- 4+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes Preferred Qualifications:- Experience in programmatic strategy and implementation- Bachelors’ degree in Economics, Marketing, Advertising, Statistics, Engineering or Business; MBA is a plus- Excellent organizational, relationship-building, and communication (written and verbal) skills- Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growthAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 85,800.00 - 150,100.00 USD annually
    • Full Time
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    Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos Key job responsibilitiesPrime Air is seeking an experienced Drone Operations Manager to own the end-to-end operation at our drone delivery hubs. This person will act as the leader of the Prime Air commercial operations center. In that capacity, they will manage all aspects of the commercial ops, including our fulfillment center (outbound/ inbound), drone maintenance and spare parts, and flight operations. They will act as the senior leader on site and have direct responsibility over managers and employees on site. They will partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience, and with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation and ultimately have direct impact on Prime Air’s S-team goal of delivering packages to customers via drone. Still on the fence? Check out our most recent launch: https://www.aboutamazon.com/news/transportation/amazon-drone-delivery-arizonaCome take flight with us!Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine an applicant’s history of Department of Transportation (DOT) drug and/or alcohol violations(s) or refusal(s) to test before hiring him/her into a safety-sensitive position, if applicable Basic Qualifications:- Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations- Experience in a people management or leadership role which includes coaching and developing others- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor's degree in relevant field of operations- Can travel to local sites up to 25% of the time- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Direct management experience, including leading in a manufacturing, production, distribution, or logistics environment.- Demonstrated success analyzing performance metrics, implementing process improvements, and applying Lean methodologies.- Ability to navigate changing priorities and utilize judgment in demanding situations.- Ability to train as a drone operator and adhere to standards.- Ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, climb ladders, and be able to frequently push, pull, squat, bend and reach. Preferred Qualifications:- Prior experience in the drone/aerospace industry.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Beaumont - 105,500.00 - 142,700.00 USD annually
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    Job DescriptionO SC (Sort Center) está em busca de profissionais engajados e apaixonados por inovação para ajudar a desenvolver um processo logístico de classe mundial, garantindo entregas dentro do prazo e com a máxima eficiência de custo. O objetivo da nossa equipe é operar com excelência, otimizando capacidades e monitorando em tempo real as operações do Sort Center no Brasil, realizando o acompanhamento hora a hora e fornecendo análises detalhadas dos dados operacionais.Esse papel requer um profissional proativo e com espírito de liderança. Você representará uma posição estratégica nas operações de transporte da Amazon, enquanto trabalhamos constantemente para melhorar os níveis de serviço, a eficiência das capacidades e a otimização dos custos do Sort Center Brasil. Isso garantirá que as promessas feitas aos nossos valiosos clientes sejam cumpridas de forma consistente.Modelo de trabalho: Presencial, em turnos pela escala 3x2. É necessário ter disponibilidade para trabalhar em horários / turnos / áreas flexíveis, incluindo fins de semana, noites e/ou feriados. Key job responsibilities- Estabelecer comunicação eficiente com clientes externos (ATS Middle Mile, TOM, Time de Operações do Sort Center e AMZL) e clientes internos (centros de atendimento ROC, estações de entrega);- A pessoa que será Líder de Operações em Inbound ou Outbound tem como responsabilidades principais:- Revisão dos planos de trabalho e definição de requisitos de produtividade para produção, visando atender aos objetivos gerais da operação. - Parceria com Líderes de Operações para equilibrar o trabalho, garantindo que haja turnos equilibrados e eficientes enquanto todos atendem a todos aos objetivos da operação. - Apoio a todos os programas de saúde e segurança para garantir um ambiente de trabalho seguro para todos os associados. - Identificação e liderança proativa de iniciativas de melhoria de processos e ferramentas Lean Manufacturing. - Liderança direta e por influência de pessoas.A day in the lifeO Sort Center é o Middle Mile (MM), uma parte da estrutura da Amazon Transportation Service (ATS), onde os pacotes são enviados para serem consolidados de diferentes origens e serem classificados e enviados ao destino para melhorar a velocidade de entrega, a ocupação do veículo e a frequência da rota. A estratégia do Sort Center para o Brasil tem como objetivo desenvolver nossa rede de transporte apoiando a expansão dos programas da AMZL, Amazon Air e Market Place. Basic Qualifications:- Bachelor's Degree;- Knowledge of Excel (Pivot Tables, VLookUps). Preferred Qualifications:- Experience with ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  1. Amazon

    Area Manager - Holyoke

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    Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Do you currently hold a valid and active USA state drivers license? Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Holyoke - 70,000.00 - 90,900.00 USD annually
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. In this role you will influence all aspects of water based cooling systems infrastructure. As the team’s subject matter expert, you will collaborate with internal and external teams to assess and update existing water infrastructure systems while developing new solutions. This includes evaluating current system performance, identifying retrofit opportunities, and implementing improvements through both prescriptive and performance-based field, troubleshooting, and best practice approaches including improving operational best practices, guidelines, and runbooks. As part of this role you will work with internal and external stakeholders, including design, construction, commissioning, operations, vendors, and water treatment specialists to ensure that our operations teams are well equipped to operate and maintain the infrastructure as needed to meet our goals.You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS’s data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.Key job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions.• Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience- Bachelor’s Degree in Civil/Mechanical/Chemical/Environmental Engineering, Water Resources Planning or equivalent experience. • 5+ cumulative years of experience in water engineering, water resource management, or industrial water and wastewater infrastructure projects- • Experience in analyzing water chemistry, conventional/membrane water treatment technologies for industrial applications, and practical application of environmental regulations and industry standards for water quality management- • Understanding of physical, chemical, and biological practices for treating industrial and reclaimed water, including hydraulics, pump selection and sizing, and process equipment Preferred Qualifications:- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.), or experience in construction- Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer- Experience reading and interpreting, construction drawings, specifications, submittal documents, and applicable building codes- Ability to carry design concepts through exploration, development, and into deployment/mass production- Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...)- Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 116,800.00 - 160,000.00 USD annually
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    Job DescriptionAre you a UX/UI-minded content strategist who thrives on turning complex information into simple, conversion-driven experiences? Are you energized by the challenge of helping small and medium businesses in Mexico discover the tools they need to grow? Do you want to own the digital front door for one of the fastest-growing seller marketplaces in Latin America?If this sounds like your kind of challenge, consider joining the Mexico Marketplace team as a Content and Website Manager.What You Will Do?This role owns the end-to-end content experience on vender.amazon.com.mx, the primary destination for prospective sellers exploring how to sell on Amazon Mexico. The mission is clear: make it effortless for potential sellers to find, understand, and act on the information they need to start their business on Amazon.You will combine UX/UI expertise with content strategy and data analysis to continuously improve the site experience. You will track free search sources to understand how sellers discover the site, then optimize every touchpoint from first click to completed registration.To succeed, you will need to think like a designer, write like a marketer, and measure like an analyst, all while collaborating across a diverse set of internal teams.Core ResponsibilitiesUX/UI Strategy and Execution: Own the information architecture, page layouts, and user flows on vender.amazon.com.mx. Ensure every page delivers a clear value proposition, intuitive navigation, and a frictionless path toward seller registration. Conduct usability reviews, propose wireframes, and work with design resources to implement improvements.Content Management at Scale: Plan, create, publish, and maintain site content including landing pages, educational modules, FAQs, and program explainers. Ensure content is accurate, up-to-date, and aligned with active seller programs and promotions.Free Search Source Tracking: Monitor organic traffic performance across Google and AI-powered search surfaces. Identify keyword opportunities, track ranking changes, and coordinate content updates to maximize discoverability without paid spend.Conversion Optimization: Own the visitor-to-registration funnel. Design and run A/B tests on layouts, copy, and CTAs. Analyze drop-off points, recommend improvements backed by data, and report on conversion metrics to leadership.Cross-Functional Partnership: Collaborate daily with Program Managers, Product Managers, and Commercial teams. Translate business priorities, new program launches, and policy changes into user-friendly site content within rapid turnaround cycles.Performance Reporting: Build and maintain dashboards that track organic traffic, conversion rates, content freshness, and page experience scores. Deliver monthly insights to stakeholders with clear recommendations for next steps.What We Are Looking ForTo be successful in this role, you will demonstrate:A strong UX/UI foundation: experience with wireframing, prototyping, user research, and usability testing.A true hands-on approach to content creation and site management, comfortable rolling up your sleeves in the CMS daily.The ability to translate complex business and program information into simple, action-oriented content that converts.A data-driven mindset: comfort defining KPIs, running experiments, interpreting analytics, and presenting results.Strong internal customer service focus, able to interface at all levels of the organization, from operational teams to senior leadership.A solutions-oriented approach: comfortable identifying problems and driving appropriate fixes without waiting for direction.Bias for action, strong work ethic, and desire to achieve excellence in a fast-paced, evolving environment.Enthusiasm for collaborative work and a drive to create a positive, high-performance team culture.Success in this role requires influential partnership with Program, Product, and Commercial teams to ensure vender.amazon.com.mx delivers the best possible experience for potential sellers in Mexico. If you are passionate about using design thinking and content strategy to change the trajectory of small businesses, this role is for you. Key job responsibilitiesOwn the content strategy and UX/UI experience on vender.amazon.com.mx, ensuring prospective sellers in Mexico can easily discover, understand, and act on the information needed to start selling on Amazon.Design and maintain site user flows, page layouts, and information architecture. Conduct usability reviews and implement improvements that reduce friction in the seller registration funnel.Plan, publish, and update site content (landing pages, FAQs, educational modules) in coordination with Program, Product, and Commercial teams. Ensure all content reflects current programs and promotions within 48 to 72 hours of changes.Track and analyze free search traffic sources. Identify organic keyword opportunities, monitor ranking performance, and optimize content for discoverability across search engines and AI-powered surfaces.Run A/B tests on layouts, messaging, and CTAs. Measure conversion at each funnel stage, report findings to stakeholders, and implement data-backed improvements.Partner cross-functionally to translate complex business requirements into clear, conversion-oriented site experiences. Serve as the primary point of contact for all content and UX requests related to the Mexico seller acquisition site.Maintain performance dashboards covering organic traffic, conversion rates, and page experience scores. Deliver monthly insights with actionable recommendations.A day in the lifeYou start the day reviewing organic traffic dashboards, identifying which pages are gaining traction and where drop-offs occur. You then jump into the CMS to publish updated landing page content requested by the Program team. Mid-morning, you join a sync with Product Managers to align on an upcoming registration flow change and plan the corresponding site updates. After lunch, you review A/B test results, document findings, and share recommendations with the Commercial team. Your customer is the prospective seller in Mexico who needs a clear, frictionless path from search result to completed registration.About the teamThe Seller Marketing Team owns the full marketing funnel for Amazon Mexico's seller ecosystem. The mission: make Amazon the first choice for every business in Mexico looking to sell online. The team attracts potential sellers, converts them into registrations, and keeps them engaged and growing. This means working across awareness, acquisition, and retention, always with a bias toward experimentation and measurable impact. The culture is fast-paced, collaborative, and seller-obsessed. Team members take ownership of outcomes end-to-end and partner across product, program, and commercial functions to deliver results Basic Qualifications:- Experience using analytical specific tools such as Google Analytics, SQL or HTML- Experience in A/B testing- Speak, write, and read fluently in English, and have the ability to take direction in English- Experience in omni-channel marketing, search engine marketing or search engine optimization- Bachelor's degree- Experience in English-language communication skills, both written and verbal Preferred Qualifications:- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision- Experience within e-commerce or Retail fields- Experience collaborating with cross-functional teams- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver- 3+ years of editor, content strategist, technical writer, or content developer experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Sr. Training Specialist is a customs-focused learning and development role responsible for designing, delivering, and improving training programs for Amazon's broker operations workforce. The position leads onboarding and upskilling through blended learning—remote instructor-led, in-person, and hands-on training—while using data-driven assessments to measure effectiveness and identify skill gaps. Serving as a customs subject matter expert, the specialist transforms complex regulatory concepts (HTS, PGA, in-bonds, duty statements) into engaging learning experiences that drive operator accuracy and compliance. Over 50% of the role is dedicated to content development and delivery, with emphasis on continuous improvement and cross-team collaboration. The ideal candidate brings 5+ years of customs operations and/or training experience, holds or is pursuing a Customs Broker License or CCS certification, and demonstrates proven ability to modernize programs in response to evolving regulations. This role is critical to scaling operator readiness as the team grows.Key job responsibilities• Innovate and lead training project directives and timelines while offering solutions to training needs variances• Facilitate operational training for Broker Operations Partners via blended learning experience comprised of remote instructor led training (VILT), in-person, and hands-on training• Conduct ongoing assessments of learning performance via data-driven approaches• Identify gaps in existing learning content; Innovate, create, and test new training materials that close critical skill and knowledge gaps• Manage classroom instruction, performance and reporting, providing subject matter expertise in areas of content specialtiesKey skills: • Understanding of brokerage incident and escalation functions.• Proficient in and able to explain customs, in-bonds, duty statements, etc.• Experience in or with International Logistics, Cross-Border Transportation and Supply Chain, or US Customs rules and regulations.• 1+ year as a Licensed Customs Broker or has Customs experience with a willingness to taking the Customs Brokerage or Certificate (CCS) license exam.• Effective written and verbal communication skills, with stakeholders and leadership.• Client-focused and team-oriented Basic Qualifications:- Bachelor's degree or equivalent- Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations Preferred Qualifications:- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 23.00 - 37.00 USD hourly
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    Job DescriptionAre you enthusiastic about the latest advancements in industrial automation and robotics? Would you like to play a vital role in Amazon's investment in advanced technologies? If you have a passion for making an impact on the future today, consider joining Technology Deployment team within Amazon Robotics (AR) org. In AR TD, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners in AR develop. Project durations vary from a few days to several months, with travel across North America. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. As a Systems Engineer in AR TD, you will be overseeing large scale project planning, installation, and launch of industrial automation technologies across Amazons growing Stores network. This field engineering position demands strong technical skills for deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate has experience with complex electro-mechanical and network systems, demonstrating leadership in installation, maintenance, upgrades, and troubleshooting of technologies being deployed across North America. You will work with cross-functional partners across our engineering, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams, functioning as the lead on-site project manager to provide technical oversight on installation Amazon-designed automation equipment. This Systems Engineer position is an individual contributor role, influencing and leading stakeholders from planning through go-live of each project. Candidates should have a proven track record of successfully leading multiple concurrent projects across one or more automation solutions. **Relocation to Amazon Corporate offices in Seattle, Boston, Nashville or Austin will be required for the role. Key job responsibilitiesAs a Systems Engineer I, you will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment that may be in various phases of the product life cycle. These deployments require extensive collaboration with various stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian, you must demonstrate independent initiative to identify and solve problems in real time during deployments. A strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon’s robotics systems are key attributes for this role. Responsibilities Include:- You will support and guide installation of robotics, packaging and sortation technologies at Amazon fulfillment centers - You will develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely - You will manage technical ambiguity around integration of work cells in fulfillment centers - You will collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams - You will travel to project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status - You will manage day to day project scheduling and budget management - You will work on continuous improvement activities to improve the projects in your space - You will generate and implement continuous improvement ideas around work-scopes - You will lead teams of other engineers on projects - You will travel to both live warehouses and new construction sites, the scopes may vary significantly in length and include heavy travel - You will travel to project sites across North America, upwards of 75% or more A day in the lifeIn this role you will be focused on execution of end-to-end deployment and manage technical ambiguity around integration of workcells in fulfillment centers. On a daily basis you will collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. You will manage the day-to-day project execution, and work on continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills and collaborate amongst your team to move the needle on the services you are accountable for. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamWe are a smart, collaborative team of enthusiastic doers that work passionately to apply innovative solutions in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. Within AR TD, we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun AR Tech Deployment are missioned with enabling the delivery of large scale automation technologies designed and manufactured by Amazon. The team is multi-disciplinary, and consists of Field Deployment Engineers, Controls Engineering, Design for Deployment, Product Single Threaded Leaders, and a Program Management Office team, who collaborate on enabling the delivery of new technologies and packaging solutions that delight our customers, and improve the safety, quality and costs within the Amazon fulfillment processes. The team is geographically located across four North America hub locations. The work we deliver directly impact high priority goals set each year to our most senior leadership at Amazon. Basic Qualifications:- Bachelor's degree or equivalent- 1+ year’s experience with technical drawings and/or reading CAD models (mechanical and electrical)- 1+ year’s Experience working on mechanical, electrical, IT networked, or software systems- Understanding of data collection, reporting processes, and ability to make data-driven decisions- Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports- Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.- Ability to read and develop technical documentation and process instructions- Ability to handle multiple competing priorities in a fast-paced environment- Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally- Must be proficient in standard office software tools and processes Preferred Qualifications:- 1+ years of engineering, construction, manufacturing, or warehouse environment experience- Proven experience working on hardware integration or complex mechanical-electrical or networked industrial equipment. Knowledge of specific robotic equipment (Fanuc, ABB), and Allen Bradley PLC experience- Ability to demonstrate past use of data to drive decision making processes- Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)- Ability to take independent initiative when presented with a business need- Certified in OSHA, ANSI, or other Automation Safety Certifications. Familiarity with LEAN or Six Sigma, certifications are a plusAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, N.Reading - 82,400.00 - 144,100.00 USD annuallyUSA, MA, North Reading - 82,400.00 - 144,100.00 USD annuallyUSA, MA, Westboro - 82,400.00 - 144,100.00 USD annuallyUSA, TN, Nashville - 78,200.00 - 136,900.00 USD annuallyUSA, TX, Austin - 82,400.00 - 144,100.00 USD annuallyUSA, WA, Bellevue - 82,400.00 - 144,100.00 USD annuallyUSA, WA, Seattle - 82,400.00 - 144,100.00 USD annually
  2. Amazon

    Area Manager II - Clarksville

    • Full Time
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    Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Clarksville - 70,000.00 - 90,900.00 USD annually
    • Full Time
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    Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Clarksville - 81,900.00 - 122,800.00 USD annually
    • Full Time
    • 0
    • 0
    Job Description職務概要このポジションは、食品、日用品商材を中心に担当し、担当カテゴリーの戦略構築、新製品や季節に応じた品揃えの最適化、商品企画開発、売上・利益の最大化を目指します。また、お客様の利便性および満足度の向上にも責任を負い、効率的なオペレーションを追求します。これらを達成するために、戦略に基づく最適な商品仕入れを行うとともに、ウェブを活用した販売計画の策定、旬のアイテムの販売促進・宣伝(ブランディング)を企画・実行します。事業の方針に基づき、担当業務を自立的に行います。  職務内容詳細 1. 担当商品カテゴリーの売上・利益目標の設定と進捗管理 担当商品カテゴリーの戦略構築、売上・利益目標を設定、または提案を行い、その実行プロセスを管理します。  2. 販売データ・市場領域動向の分析と、それに基づく販売戦略の立案、実施、改善 販売データ・市場領域動向分析を行い、販売戦略を立案し、それを実行するとともに、必要に応じた改善、または改善提案を行います。 3. 最適な仕入れ先の選定・開拓と、仕入れ条件の最適化 仕入れ先の開拓・選定に関する分析を行い、仕入れ計画を立案し、それを実行します。 4. ディストリビューター/メーカーとの強力なパートナーシップの確立 日頃からの円滑かつタイムリーなコミュニケーションを通じて、ディストリビューター/メーカーとのパートナーシップの確立・強化を行います。 5. ウェブを活用したプロモーションプランの企画、立案、販売(対メーカー) 関係者との協働を通じて、ウェブを活用したプロモーション計画を立案し、それを実行します。 6. 社内関連部署との連携 社内関連部署(事業部長、在庫管理担当者、ウェブ制作担当者、出品者事業担当者、およびマーケティング部門など)と密接に連携し、効率化と高質化を目指しながら上記の各業務を遂行します。 7. プロジェクトへの参画 部門全体に影響を及ぼす大小さまざまなプロジェクトに参画し、プロジェクトをリード、あるいはメンバーとして貢献・実績を残します。 About the teamVisit Business Introduction and Employee InterviewsAmazon is striving to be Earth’s Best Employer.Want to learn about Amazon's employee diversity and inclusion efforts? Visit About Amazon.https://www.aboutamazon.jp/news/working-at-amazon/?utm_source=hr&utm_medium=owned&utm_campaign=working20225121578051 5121542051 Basic Qualifications:- 学士以上の学位 / Bachelor's degree- Excel使用経験3年以上 / 3+ years of with Excel experience- リテール、オペレーション、プロダクトマネジメント、プログラムマネジメント、またはビジネスマネジメント・コンサルティングにおける交渉の経験5年以上 / 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- 財務分析およびP&L管理の経験 / Experience with financial analysis and P&L ownership- ビジネスレベル以上の日本語力(読み書き・会話) / Japanese language at business level or above (writing, reading, speaking) Preferred Qualifications:- Experience managing large data sets and utilizing to drive performance and process improvements- Experience in vendor negotiations, pricing and promotion, inventory management, and product development- English language skillsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
    • 0
    • 0
    Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Key roles and responsibilities will include: 1. Perform visual testing against attributes for PWP/any other workstream in Imaging team.2. Responsible for achieving the metric goals for imaging team.3. Identify and manage small-scale process improvement opportunities by performing root cause analysis. Skills:• Excellent analytical and statistical skills• Problem solving through data driven approach• 0-1 year experience and process understanding of AMZ• Excellent written & verbal communication skills including writing skills in Word, Power point, and Excel• Bachelor’s degree or higher.• Ability to relocate to Bangalore as per the requirement. Job Location- Bangalore, KarnatakaNote: This is a 6 Months contractual roleKey job responsibilities1. Perform visual testing against attributes for PWP/any other workstream in Imaging team.2. Responsible for achieving the metric goals for imaging team.3. Identify and manage small-scale process improvement opportunities by performing root cause analysis. About the teamWe are a high performance team working closest with the customer. Basic Qualifications:- 1+ years of relevant work in a data center or other critical environment, or 5+ years of Microsoft Office including Outlook, Word, and Excel experience Preferred Qualifications:- Experience using data to drive root cause elimination and process improvementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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