Amazon

Job DescriptionJoin Amazon's IT Services Team and become the trusted technical partner for thousands of employees across our organization. You'll solve complex technical challenges daily, supporting our diverse computing environments while building expertise in infrastructure management and user support that will accelerate your career growth.Key job responsibilities- Provide technical support through multiple channels including ticket systems, in-person assistance, and remote sessions for Amazon's multi-site user base across various computing environments- Manage hardware and software lifecycle processes including new employee onboarding, device imaging, asset tracking, warranty support, and equipment recycling- Troubleshoot and resolve network connectivity, hardware, software, and peripheral issues while documenting solutions for future reference- Coordinate with internal teams and external service providers to ensure timely resolution of technical requests and maintain agreed-upon service levels- Research, evaluate, and deploy new hardware and software solutions to enhance our technical infrastructure and user experienceA day in the lifeYour role centers on delivering comprehensive technical support to Amazon employees across multiple locations and devices. You'll handle a mix of ticket-based requests, walk-up support, and remote troubleshooting for Windows, Mac, and Linux environments. Throughout your day, you might assist a new hire with device setup, troubleshoot network connectivity issues, coordinate with external service providers on hardware repairs, or research and evaluate new software solutions for team deployment. You'll collaborate with colleagues across IT Operations to maintain system reliability and take on rotating on-call responsibilities for production support. Your work directly impacts employee productivity and satisfaction, making you an essential part of our internal operations.About the teamWe are a collaborative group of technical professionals dedicated to maintaining Amazon's corporate infrastructure and supporting our employees' technology needs. Our team works across multiple sites, managing everything from desktops and mobile devices to network services and on-premise infrastructure. We're committed to continuous improvement and creating reliable solutions that enable our colleagues to do their best work. As a member of our team, you'll work alongside experienced technicians and service managers who value problem-solving, clear communication, and a genuine commitment to supporting our internal customers. Together, we're building systems and processes that scale with Amazon's growth. Basic Qualifications:- 3+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals- Bachelor's degree or equivalent- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in senior level leadership support Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer serviceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWhen you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities- Promote a culture of safety and wellbeing - Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts - Support and lead a team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes A day in the lifeYou’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. Basic Qualifications:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEn Amazon, necesitamos líderes con talento y experiencia que nos ayuden a operar de forma segura y eficiente a gran escala. Como Senior Regional WHS Manager, tu función es clave para definir la estrategia de seguridad en múltiples centros e impulsar la coherencia a nivel de red. Liderarás un equipo de WHS Managers, influirás en la alta dirección y promoverás una cultura de seguridad e inclusión que marque el estándar en tu región..Key job responsibilities- Supervisar los indicadores regionales de rendimiento en seguridad y comunicar los resultados.- Apoyar a los responsables de centro en la comunicación, formación y ejecución de los programas WHS.- Garantizar el cumplimiento de la legislación europea y nacional en materia de seguridad laboral.- Realizar evaluaciones sistemáticas de seguridad para priorizar las mejoras en los centros.- Desarrollar e implementar programas de formación para responsables y empleados.- Analizar datos de accidentes y desarrollar programas de prevención.- Revisar los cambios en los procedimientos operativos estándar y emitir recomendaciones de seguridad.- Mantener la comunicación con las autoridades reguladoras y aseguradoras.- Liderar un equipo de WHS Managers.A day in the lifeComo Senior Regional WHS Manager, supervisarás múltiples centros en tu región, proporcionando dirección estratégica y garantizando la coherencia de los estándares de seguridad. Te desplazarás regularmente entre centros para realizar revisiones, mentorizar a los responsables WHS locales e impulsar programas de mejora regionales.Tu función implica equilibrar el apoyo operativo con la planificación estratégica — estableciendo prioridades regionales, gestionando escalaciones y representando a WHS en las discusiones con la alta dirección. Desarrollarás relaciones con partes interesadas externas, incluyendo organismos reguladores y entidades profesionales, y promoverás las mejores prácticas en toda la red.About the teamEl equipo de Workplace Health and Safety (WHS) desempeña un papel fundamental para garantizar el bienestar mental y físico de nuestro personal en el trabajo. Nuestro equipo trabaja con responsables, asociados y administraciones locales en todos nuestros centros, asegurando el cumplimiento de las políticas de Amazon y las normativas legales, y garantizando la seguridad de nuestros entornos de trabajo. El equipo ofrece una variedad de oportunidades, desde Técnicos de Seguridad hasta Responsables de Programas. Independientemente de tu puesto, contribuirás al desarrollo y la implementación de la estrategia de seguridad en toda la red. Basic Qualifications:- Formación universitaria y formación como técnico/a superior en prevención de riesgos laborales (Incluye las especializaciones en Seguridad en el Trabajo, Higiene Industrial y Ergonomía & Psicosociología aplicada) según la Ley de Prevención de Riesgos Laborales española.- Conocimiento profundo de la legislación europea y española en materia de seguridad y salud laboral.- Experiencia documentada en un puesto de dirección similar en el ámbito de la seguridad y salud laboral.- Experiencia relevante en la gestión de equipos.- Nivel avanzado de español e inglés, tanto escrito como hablado. Preferred Qualifications:- Las cualificaciones preferidas no son necesarias para solicitar un puesto en Amazon. Si cumples con todas las cualificaciones básicas anteriores, nos encantará saber de ti.- Experiencia con metodologías Lean, 5S o Kaizen.- Experiencia en la planificación o gestión de iniciativas medioambientales.- Pertenencia a un organismo profesional en el ámbito de la seguridad y salud laboral.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis isn't a product management role where you write requirements and hand them to someone else to deliver. You will own a product end-to-end: from identifying the customer problem, through defining the strategy and roadmap, to deployment in live fulfillment buildings and operational performance after launch. You own the outcomes, not just the documents.We're building the software platforms, controls architecture, and AI/CV capabilities that enable Amazon to own its industrial automation ecosystem end-to-end. Our products control physical equipment, visualize real-time operations, detect anomalies through computer vision, and automate building design. Each one has real customers who depend on it daily: operators running conveyors at 3 AM, technicians diagnosing faults under pressure, engineers designing the next generation of buildings. The product decisions you make will directly affect their experience and Amazon's ability to scale.In our operating model, product managers own their products cradle to grave. Engineering leaders own technical execution and run their own sprints independently. You engage directly with engineering leaders to co-own technical direction, evaluate complexity, and make prioritization decisions. When leadership asks "is this product on track?", you are the one who answers.The strategy may not yet be fully defined. The customer segments may be emerging. The technology approach may need evaluation. You will drive clarity from ambiguity and establish the product direction that engineering teams build against.Impact at scale: The product you own will be deployed across hundreds of fulfillment sites globally. The strategy you define will influence capital investment decisions worth billions. The KPIs you establish will determine whether we are winning on the metrics that matter: reliability, deployment speed, total cost of ownership, and innovation velocity.Key job responsibilitiesProduct Strategy and Ownership- Define and own the product strategy, vision, and multi-quarter roadmap for your product area- Work backwards from customer needs to identify the right problems to solve and the right sequence to solve them- Own the business value framing: cost-to-run, operational entitlement delivered, adoption trajectory, and reliability targets- Make build/buy/partner decisions with clear business justification- Own your product from problem discovery through deployment and sustained operational performanceDirect Engineering Partnership- Engage engineering leaders directly to present requirements, evaluate complexity, and co-own technical direction- Influence architecture decisions through data-driven contributions and customer evidence- Evaluate whether to build new capabilities, extend existing systems, or leverage partner team investments- Define acceptance criteria that engineering builds against, with clarity on what "done" meansCustomer Voice and Research- Conduct customer research through site visits, office hours, and direct operational observation in fulfillment buildings- Treat internal operations and support teams as first-class customers, proactively collecting their needs- Use data to identify performance trends, adoption patterns, and areas of customer friction- Translate customer pain into prioritized engineering work with quantified business justificationDeployment and Post-Launch- Manage Phase Gate Reviews with Operations during deployment to live sites- Ensure training content ships as a product requirement, not an afterthought- Own post-launch support plans including triage, issue management, and continuous improvement- Define and monitor KPIs: adoption, reliability, cost savings, customer satisfactionA day in the lifeYour morning might start reviewing telemetry from your product's overnight performance across deployed sites, identifying an anomaly that needs investigation. Mid-morning, you're meeting directly with your engineering lead to discuss technical trade-offs on a feature that has three possible implementation paths with different timeline and scalability implications. After lunch, you're running Product Office Hours with field technicians to understand a workflow pain point they've been working around. Later, you're writing a product narrative that makes the case for a roadmap pivot based on data from your latest site visits. You end your day reviewing a deployment readiness checklist with operations stakeholders for a building launching next month. Your customers are the operators, technicians, and engineers who use your product daily in fulfillment buildings, and the leadership team making investment decisions about the portfolio.About the teamWe are a division within Amazon Fulfillment Technology and Robotics focused on standardizing the equipment and systems that make up our first, middle, and last mile facilities. We are a passionate group of innovators, engineers, and business leaders dedicated to reducing the variability and complacency in our current logistics systems. Our team thrives on collaboration, continuous learning, and the shared vision of developing technologies to bring innovation and scalability back to our automation equipment.Amazon installs a significant quantity of new buildings every year. The historical model allowed each integrator to use their own equipment, controls, subsystems, and methodologies. While that enabled Amazon to succeed to this point, the variability between buildings has proven difficult to support and scale. Our charge is to build partnerships focused on consistency and scalability across the network of the future, partnering with key suppliers to help them scale manufacturing capabilities and refining their designs to drive innovation, operational uptime, and better meet the specific needs of Amazon's operational environment.Our software organization delivers the platforms, controls architecture, and AI/CV capabilities that enable Amazon to own its industrial automation ecosystem end-to-end. The product ecosystem spans machine-level controls, unified SCADA visualization, computer vision, and AI-driven design tooling, all built on a shared telemetry foundation and deployed to fulfillment sites globally. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of tooling for automation equipment.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 151,200.00 - 204,600.00 USD annuallyUSA, VA, Arlington - 151,200.00 - 204,600.00 USD annuallyUSA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually

Job DescriptionAmazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Team LeadTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Developing and/or referring to performance metrics to drive team performance and business results.· Identifying the business impact of trends and making data backed decisions.· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.· Ability to handle large number of ground force effectively to achieve shift level deliverables.A day in the lifeTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Identifying the impact of trends and making data backed decisions. Basic Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- Experience with ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.A day in the lifeThe successful candidate will be accountable for:· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics· Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEOPhysical Requirements:· Work on a 24x7 schedule (where applicable)· Work at heights and from ladders.· Perform physical tasks during the shift· Work in a noisy environment with ear protectionAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance“Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This job opportunity is available both for the full time and part time employment.”AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications:- High school or equivalent diploma- Knowledge of key electrical competencies and theory Preferred Qualifications:- Experience in data center engineering- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are building AI cloud services for the most demanding regulated industries, tackling some of the most challenging compliance use cases deployed worldwide. Are you interested in designing and building the next generation of GenAI-powered compliance solutions — highly resilient, massively scalable, and built to make compliance consultants dramatically more productive? If so, we'd love to have you join our team as a Software Development Engineer II (SDE II)!Key job responsibilities- Design, develop, test, and deploy cloud-native services that power GenAI-driven compliance solutions.- Deliver high-quality production code with comprehensive automated testing and CI/CD pipelines.- Own features end-to-end, from design through deployment and operational excellence.- Participate in an on-call rotation to support production systems.- Contribute to technical design discussions, sprint planning, backlog grooming, and architectural reviews.- Mentor junior engineers through code reviews, pairing sessions, and technical guidance.A day in the lifeWe use Kanban — a continuous-flow method where work items move through stages as capacity allows — or two-week sprints, depending on the project. During sprint planning, everyone receives assignments from the backlog. Our daily stand-up covers what was done yesterday, today's focus, and any blockers. We hold regular backlog grooming sessions to prioritize, refine, and estimate upcoming work items. Sprints end with a retrospective to reflect on what worked and what to improve. For features with significant scope or complexity, team members write a design document that the team reviews and approves before development begins.About the teamOur team builds and operates an end-to-end compliance and access management platform for AWS's most security-sensitive customers. We continuously monitor cloud environments, automatically detect and remediate compliance violations, and provide secure access governance — all at scale. Our flagship initiative, Audit Assurance Service, uses GenAI to transform audit workflows, cutting evidence validation time by 70% and boosting compliance team productivity by 50%. We're a team of builders who thrive on solving complex, regulated-industry challenges through automation, operational excellence, and a passion for making compliance consultants' lives dramatically easier. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model executionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionWould you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role — it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.Based in Hong Kong, you will work with a diverse portfolio of local and regional enterprise customers across industries including Financial Services, Gaming, Media & Entertainment, E-commerce, and Technology. You will be part of the CMHK Enterprise Support team, collaborating closely with Solution Architects, Account Managers, and Partner teams to deliver exceptional customer outcomes.This is an exciting time to join — our customers are rapidly adopting Generative AI and AI/ML services on AWS, from Amazon Bedrock and SageMaker to custom model training on GPU infrastructure. As a TAM, you will be at the forefront of helping customers navigate this transformation, guiding them on architecture, operational readiness, and best practices for AI workloads in production. You will also leverage AI-powered tools in your own workflow to deliver faster, more proactive support.Key job responsibilities- Act as a single point of contact for Enterprise Support customers, building trusted advisor relationships- Provide strategic technical guidance across the full cloud adoption lifecycle — from migration planning to operational optimization- Make recommendations on how new AWS offerings (including GenAI, AI/ML) fit into customer strategy and architecture- Complete analysis and present periodic reviews of operational performance to customers- Provide detailed reviews of service disruptions, metrics, and prelaunch planning- Champion and advocate for customer requirements within AWS (e.g., feature requests, service improvements)- Participate in customer meetings (onsite or remote) and maintain regular engagement cadence- Leverage customer resolution tools across all service groups to facilitate rapid resolution of customer concerns- Work directly with AWS service engineers to ensure customer issues are resolved expediently- Collaborate with internal teams including DSE, SBAS, and account teams to deliver holistic support- Available for non-business hours support to handle urgent issues and critical events Basic Qualifications:- 3+ years of technical engineering experience- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment- Bachelor's degree Preferred Qualifications:- Experience with AWS services or other cloud offerings- Experience in internal enterprise or external customer-facing environment as a technical lead- - Cantonese language skills- - Mandarin language skills- - Experience working in the Hong Kong or Greater China marketOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWifi is the foundation of the modern home. Without it, nothing works. eero has worked to eliminate frustration and redefine wifi as a cornerstone of the home. Fixing connectivity is just the start. We’re working on the building blocks of the smart home by designing our own hardware, enabling it with software, and tying it all together to the cloud. We are positioned to drive the next cycle of hardware and software innovation that elevates life at home. A home that anticipates our needs, takes care of us and our families, keeps us safe and healthy, and saves money and energy.This is an exciting opportunity to be a key partner in a highly innovative and rapidly growing subsidiary at Amazon. We are looking for an entrepreneurial minded candidate who thrives in fast-paced environments, is passionate about hardware and digital experiences, and is interested in playing a key role on the Amazon Devices team supporting the eero business. The eero team is looking for a Senior Financial Analyst to support the eero Financial Planning and Analysis team. As a Senior Financial Analyst, you will help define business strategy for eero, implement process improvements, and drive the core financial processes including annual Operating Plans (OP1,OP2), Monthly Business Reviews (MBR), and financial Risks and Opportunities (R&O) updates. You will own the full P&L for the eero product line within Amazon Devices. The ideal candidate will be detail-oriented, analytical, and curious with demonstrated ability to dive deep to understand the story behind the numbers.Key job responsibilities- Lead the quarterly and yearly sales forecasting process by working closely with various different business partners. Demonstrate a willingness to understand how they manage their business to identify their goals and drivers to forecast effectively- Be an integral part of the monthly financial close process by performing variance analysis and providing relevant insights to senior management. Investigate variances to understand trends, potential risks and opportunities and make adjustments to the forecast- Continuously improve our financial model, key forecast assumptions, and forecast process, including collaborating with the Devices FinTech team on automation and AI integrations- Work actively with your business partners to determine their reporting needs and support their growth initiatives- Actively participate in Finance initiatives, including but not limited to process improvements, ad hoc analyses, and preparation of periodic reporting activities Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) Preferred Qualifications:- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 73,600.00 - 128,800.00 USD annuallyUSA, WA, Seattle - 82,700.00 - 117,100.00 USD annually

Job DescriptionAmazon Web Services (AWS) is looking for a Senior Partner Solutions Architect (PSA) to join our Mexico Partner Solutions Architecture team. In this role, you will be a strategic member of the team, working directly with our most strategic consulting and technology partners to accelerate customer outcomes across Mexico.As a Sr. Partner Solutions Architect, you will act as a trusted technical advisor to partners and their customers, helping them solve complex business challenges by designing scalable, secure, and resilient solutions on AWS. You will combine deep technical expertise with strong relationship-building skills to influence architectural decisions, shape partners' technical strategies, and drive broad adoption of AWS services. You will bring visible and measurable impact to partner growth ambitions, helping them dream and deliver beyond what they think is possible.The ideal candidate will possess deep technical skill in enterprise architecture, software development, cloud, data and AI, along with demonstrated customer-facing skills at all levels of a partner organization. You will think strategically about business, product, and technical challenges, and act as an influencer whom partners and customers are eager to engage with.Key job responsibilities- Own the technical relationship with strategic partners in Mexico as their trusted advisor on cloud/AI adoption, architecture, and strategy.- Lead solution design and technical strategy, creating scalable architectures and helping partners grow their AWS offerings to accelerate go-to-market.- Design and deliver enablement at scale — workshops, reference architectures, and best-practice guides that uplift partner technical capability.- Evangelize AWS technology through whitepapers, blogs, presentations, bootcamps, meetups, and conferences to drive partner and customer innovation.- Capture and share best practices with the broader SA community, contributing to mechanisms that scale technical excellence across the organization.- Collaborate cross-functionally with Account SAs, Sales, TAMs, BD, and service teams to accelerate customer adoption of partner solutions.- Act as technical liaison between partners and AWS product teams, channeling feedback to shape the roadmap while championing partner value propositions internally and externally.- Grow the SA organization by hiring, coaching, and mentoring talent, raising the bar across the team.A day in the lifeThe LATAM Partner Solutions Architecture team builds the most technically capable partner community in Latin America.- We work with AWS's most strategic consulting and technology partners, helping them grow their practices and jointly solve customers' biggest challenges.- We stay at the forefront of AWS services, translating expertise into workshops, reference architectures, and scalable mechanisms.- Our inclusive culture empowers every team member to contribute their unique perspective while prioritizing partnerships built on trust and transparency.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- Experience with presentations and speaking with executives, IT, management, and developers Preferred Qualifications:- 5+ years of infrastructure architecture, database architecture and networking experience- Knowledge of software development tools and methodologies- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- Experience in a technical role within a sales organizationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you looking to become a leader in a global operation with hundreds of managers and thousands of employees? Would you like the challenge of delivering continuously improving customer experience to over 120 million customers? Could you assume financial responsibility that impacts both the bottom line and shareholder expectations for a growing fortune 100 Corporation? If the answer is yes, then look no further than the Amazon Operations Internship program. Amazon has great opportunities for MBA Interns wishing to gain experience as a leader in growing Operations network. We are looking for smart and analytical people, who are passionate about operations, to join the exceptional leadership team in Amazon Operations. Our Operations environment presents students with great challenges in dealing with front line management, driving scalable and continuous improvements at our Fulfillment Centers and Customer Service locations throughout North America. Participants in the Operations Internship program will spend the summer at one of our large Fulfillment Centers or at one of our Customer Service sites in the United States. Strong candidates for this program will leverage their analytical, communication, and big thinking skills. Our Operations Interns will have the opportunity to leverage and develop their team building and leadership skills while working on a significant business challenge for Amazon.Key job responsibilities- Leads end-to-end migration engagements — from discovery, assessment, and wave planning through execution and post-migration validation — for on-premises VM and physical server workloads to AWS.- Designs scalable, secure AWS solutions for customer migration and modernization needs, including Landing Zone architecture with multi-account strategies, networking (Direct Connect, Transit Gateway, VPN), and security controls.- Drives modernization strategies including re-platforming, re-architecting, and containerization. Leverages AWS migration tools (Migration Hub, Application Discovery Service, MGN, DMS, Cloud Migration Factory, AWS Transform) to accelerate delivery.- Utilizes Amazon Q, Kiro, and agentic AI tools across the migration lifecycle — from automated code analysis and transformation to IaC generation, testing, and documentation — improving delivery speed and quality.- Collaborates with stakeholders to assess infrastructure, define migration strategies (7Rs), and align solutions with business outcomes. Acts as a trusted advisor on migration best practices and emerging AWS technologies, including AI-powered capabilities.- Manages project risks, leads escalations, and identifies follow-on sales opportunities. Shares knowledge through mentoring, training, and creating reusable migration artifacts, runbooks, and accelerators.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing Basic Qualifications:- Experience implementing cloud services including migrations and modernization projects or similar- Experience architecting/operating solutions built on AWS, or experience with one or more of the following domains: systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Node.JS, Java, Ruby, C#, Python, or PHP)- Experience in Network protocols like DNS/DHCP/TCP, or experience in Hive/Spark/Hbase/Yarn and experience with virtualization (Hypervisors, VMware, Xen)- Master's degree or equivalent in mechanical engineering, electrical engineering, material science, physics or equivalent, or experience with AWS Solutions, including EC2, S3, Redshift, EMR (or Hadoop)- Knowledge of software development practices and data center/infrastructure/networking technologies Preferred Qualifications:- 7+ years of cloud architecture and solution implementation experience, or AWS Associate level certification- 6+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience- 3+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience- Experience with Cloud platforms (preferably AWS), database systems (SQL and NoSQL), AI tools for development productivity, contributing to open-source projects, and/or version control systems- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or aboveOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives.You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will beproficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Facilities Manager will lead a team of facilities associates and ensure a safe working environment Key job responsibilities- Leads end-to-end migration engagements — from discovery, assessment, and wave planning through execution and post-migration validation — for on-premises VM and physical server workloads to AWS.- Designs scalable, secure AWS solutions for customer migration and modernization needs, including Landing Zone architecture with multi-account strategies, networking (Direct Connect, Transit Gateway, VPN), and security controls.- Drives modernization strategies including re-platforming, re-architecting, and containerization. Leverages AWS migration tools (Migration Hub, Application Discovery Service, MGN, DMS, Cloud Migration Factory, AWS Transform) to accelerate delivery.- Utilizes Amazon Q, Kiro, and agentic AI tools across the migration lifecycle — from automated code analysis and transformation to IaC generation, testing, and documentation — improving delivery speed and quality.- Collaborates with stakeholders to assess infrastructure, define migration strategies (7Rs), and align solutions with business outcomes. Acts as a trusted advisor on migration best practices and emerging AWS technologies, including AI-powered capabilities.- Manages project risks, leads escalations, and identifies follow-on sales opportunities. Shares knowledge through mentoring, training, and creating reusable migration artifacts, runbooks, and accelerators.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing Basic Qualifications:- Experience implementing cloud services including migrations and modernization projects or similar- Experience architecting/operating solutions built on AWS, or experience with one or more of the following domains: systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Node.JS, Java, Ruby, C#, Python, or PHP)- Experience in Network protocols like DNS/DHCP/TCP, or experience in Hive/Spark/Hbase/Yarn and experience with virtualization (Hypervisors, VMware, Xen)- Master's degree or equivalent in mechanical engineering, electrical engineering, material science, physics or equivalent, or experience with AWS Solutions, including EC2, S3, Redshift, EMR (or Hadoop)- Knowledge of software development practices and data center/infrastructure/networking technologies- • Experience implementing cloud services including migrations and modernization projects or similar- • Experience architecting/operating solutions built on AWS, or experience with one or more of the following domains: systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Node.JS, Java, Ruby, C#, Python, or PHP)- • Experience in Network protocols like DNS/DHCP/TCP, or experience in Hive/Spark/Hbase/Yarn and experience with virtualization (Hypervisors, VMware, Xen)- • Master's degree or equivalent in mechanical engineering, electrical engineering, material science, physics or equivalent, or experience with AWS Solutions, including EC2, S3, Redshift, EMR (or Hadoop)- • Knowledge of software development practices and data center/infrastructure/networking technologies Preferred Qualifications:- 7+ years of cloud architecture and solution implementation experience, or AWS Associate level certification- 6+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience- 3+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience- Experience with Cloud platforms (preferably AWS), database systems (SQL and NoSQL), AI tools for development productivity, contributing to open-source projects, and/or version control systems- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or aboveOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Do you have a passion for products? Do you want to build a business from the ground up? Do you have proven analytical capabilities, exceptional communication, Account & Project management skills, and the ability to multi-task and thrive in a fast-paced environment? If yes, this opportunity will appeal to you.About the RoleWe are looking for a hands-on, detail oriented and highly motivated Sales and Brand Development Associate to help scale Private brands at Amazon Marketplace. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions, and capability of influencing external stakeholders. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.Key job responsibilities1. Understand products and services offered by Amazon Services and be able to articulate its functions and benefits.2. Identify and acquire valuable sellers and selection for Amazon services.3. Execute category level strategies for broad bucket level matrices. E.g., In stock Selection, Selection gaps4. Ensure max coverage of additional products & tools for the sellers. E.g., Sponsored Ad's,5. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Focus on brand development and exceeding sales goals.6. Discovery of strategic business opportunities for our customers through cross function collaboration with category teams, sales teams etc.7. Track and monitor performance and sales of key accounts to manage their performance. Basic Qualifications:- 1+ years of sales experience- Bachelor's degree- Experience with external customer interaction Preferred Qualifications:- Experience within e-commerce or Retail fields- Experience in sales or account managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*This position requires Japanese at business level. When you apply, please attach a Japanese resume.People Experience and Technology Excellenceチームでは、人事領域においてテクノロジーを活用しイノベーションをおこせるHRアソシエイトパートナーを募集しています。私たちはHRビジネスパートナー(HRBP)と緊密に連携し、全国の物流拠点やコーポレートオフィスで勤務する社員の皆様をカスタマーとして、人事業務の遂行およびプロセス改善を推進していきます。今回は新たなAmazon物流拠点の立ち上げにHRとして携わっていただきます。HRアソシエイトパートナーはサポート業務ではありません。担当拠点や部門のパートナーとして、Amazonの文化を維持しながら組織を強化し、従業員が互いに学び、成長できる就業環境を構築する重要な役割です。 ぜひ、私達と共にAmazonの新たな歴史をつくりましょう！Key job responsibilities HRBPと連携し、人事部の顔として以下の人事業務を責任をもって遂行いただきます。・人事部門のフロントライン業務（主に社員からの問合せの一次対応）・社員からの問い合わせを受ける事を通じて、社員エクスペリエンスの向上・セルフサービスの推進によりストレスフリーな社員エクスペリエンスの提供・入社オリエンテーションの実施や手続き業務・人事データ管理業務・人事手続き業務（人事異動、出張に伴う手続き、勤怠管理など）・社員の健康診断、予防接種、ストレスチェックの準備や管理業務・安全衛生委員会の資料作成や産業医との折衝・社内のエンゲージメントイベントやミーティングのコーディネーション業務・人事関連や人事業務改善プロジェクトへの参画・拠点立ち上げにかかる人事業務プロセスの整備、運用、改善A day in the lifeAmazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員個々人の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。 About the team私たちPXT Excellenceは拡大するビジネスニーズに対応するため、複数部門に所属していたHRアソシエイトパートナーを集約化した組織として2024年6月に立ち上がりました。私たちのビジョンは標準化された業務と革新的な解決方法により、ビジネスに最高クラスのパートナーシップを提供することを掲げており、これらを少数精鋭で達成していきます。 Basic Qualifications:- 人事労務関係の実務経験：2年以上- 労働関係法規の基礎的な知識- Word、Excel、Power Point等の基本操作- Wordによるビジネス文書作成や企画提案- 論理的かつ共感的なコミュニケーション- 言語：ビジネスレベルの日本語および英語 Preferred Qualifications:- 物流業、小売業、製造業での就労経験- 複数拠点または大規模組織（1,000名以上）での人事労務業務経験- スピードの速い職場環境での就労経験- HRシステムやデータベースの使用経験- インクルーシブなカルチャーへの貢献や多様性に富んだチームでの就労経験Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*This position requires Japanese at business level. When you apply, please attach a Japanese resume.People Experience and Technology Excellenceチームでは、人事領域においてテクノロジーを活用しイノベーションをおこせるHRアソシエイトパートナーを募集しています。私たちはHRビジネスパートナー(HRBP)と緊密に連携し、全国の物流拠点やコーポレートオフィスで勤務する社員の皆様をカスタマーとして、人事業務の遂行およびプロセス改善を推進していきます。今回は新たなAmazon物流拠点の立ち上げにHRとして携わっていただきます。HRアソシエイトパートナーはサポート業務ではありません。担当拠点や部門のパートナーとして、Amazonの文化を維持しながら組織を強化し、従業員が互いに学び、成長できる就業環境を構築する重要な役割です。 ぜひ、私達と共にAmazonの新たな歴史をつくりましょう！Key job responsibilities HRBPと連携し、人事部の顔として以下の人事業務を責任をもって遂行いただきます。・人事部門のフロントライン業務（主に社員からの問合せの一次対応）・社員からの問い合わせを受ける事を通じて、社員エクスペリエンスの向上・セルフサービスの推進によりストレスフリーな社員エクスペリエンスの提供・入社オリエンテーションの実施や手続き業務・人事データ管理業務・人事手続き業務（人事異動、出張に伴う手続き、勤怠管理など）・社員の健康診断、予防接種、ストレスチェックの準備や管理業務・安全衛生委員会の資料作成や産業医との折衝・社内のエンゲージメントイベントやミーティングのコーディネーション業務・人事関連や人事業務改善プロジェクトへの参画・拠点立ち上げにかかる人事業務プロセスの整備、運用、改善A day in the lifeAmazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員個々人の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。 About the team私たちPXT Excellenceは拡大するビジネスニーズに対応するため、複数部門に所属していたHRアソシエイトパートナーを集約化した組織として2024年6月に立ち上がりました。私たちのビジョンは標準化された業務と革新的な解決方法により、ビジネスに最高クラスのパートナーシップを提供することを掲げており、これらを少数精鋭で達成していきます。 Basic Qualifications:- 人事労務関係の実務経験：2年以上- 労働関係法規の基礎的な知識- Word、Excel、Power Point等の基本操作- Wordによるビジネス文書作成や企画提案- 論理的かつ共感的なコミュニケーション- 言語：ビジネスレベルの日本語および英語 Preferred Qualifications:- 物流業、小売業、製造業での就労経験- 複数拠点または大規模組織（1,000名以上）での人事労務業務経験- スピードの速い職場環境での就労経験- HRシステムやデータベースの使用経験- インクルーシブなカルチャーへの貢献や多様性に富んだチームでの就労経験Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon Business 3P (Third Party - Sellers) - a rapidly growing global organization where we innovate at the intersection of AI technology and B2B commerce. We're reimagining how sellers reach and serve business customers, creating intelligent solutions that help them grow their B2B business on Amazon. From AI-powered Seller Central tools to smart business certifications, dynamic pricing capabilities, and advanced analytics, we're transforming how B2B selling happens.We are looking for a tech savvy, data-driven leader, willing to think big and invent & simplify, as we continue to experiment with innovative ways to scale our growth. As a Business Analyst, you will have an opportunity to work on one of Amazon’s key strategic initiatives supporting businesses of all sizes, to help develop and innovate on the data architecture that will power some of the most scalable initiatives.We’re looking for an individual with excellent analytical abilities, knowledge of business intelligence solutions, business acumen, and the ability to work with quantitative and business teams. You will focus on the design and end-to-end execution of self-service reporting, 3P Seller analytics, and data support for economic modeling. If you are passionate about data, go deep to find insights, relentless in ensuring data quality and reliability, and feel comfortable communicating with different levels of leadership, you are the candidate we are looking for!Key job responsibilities• Lead analytical deep dives to investigate, identify and substantiate new business growth opportunities• Build and deliver high quality customer and seller insights that will help understand and manage growth drivers of the business• Build the business analyst roadmap and regularly review priorities with stakeholders• Collaborate with engineering teams, data science, and partner BI teams to acquire new data from production systems or between databases. Explore ML and predictive models to improve the sophistication of our logic• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers• Write and present high-quality written documents to various levels of leadership• Work with Sales, Product, Marketing and Program teams to create inspection mechanisms to review and grow the businessAbout the teamAt Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. We stand at the intersection of technology and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations thrive. As part of our team, you'll have the opportunity to bring your insight, imagination and healthy disregard for the impossible to build and celebrate the value of Amazon Business to buyers and sellers of all sizes and industries. Basic Qualifications:- Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience with SQL- Experience making business recommendations and influencing stakeholders Preferred Qualifications:- Master's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field- Experience partnering with executive-level leaders to identifying and solving business issues- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to be part of a team that is redefining the enterprise cloud landscape in Latin America? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for a world-class Senior Partner Development Manager (PDM) to lead and grow our SAP partner ecosystem in Brazil.As a Senior Partner Development Manager – SAP on AWS within Amazon Web Services (AWS), you will have the exciting opportunity to deliver on our strategy to build mind share and accelerate the adoption of AWS as the preferred cloud for SAP workloads across Brazil. You will own the development and execution of joint Go-to-Market (GTM) strategies with leading SAP System Integrators (SIs) and Global System Integrators (GSIs) operating in the South of Latin America.Your responsibilities will include driving executive and field relationships with top SAP partners, managing Strategic Collaboration Agreements (SCAs), and collaborate with the extended AWS team — to accelerate RISE with SAP on AWS, SAP Business Suite SaaS, SAP BTP, and SAP Business Data Cloud (BDC) opportunities.The ideal candidate will possess both a business background that enables them to engage at the CXO level and a deep understanding of the SAP ecosystem that enables them to credibly interact with SAP practice leads, solution architects, and enterprise customers. He/she should have a demonstrated ability to think strategically about the SAP cloud transformation market, build compelling joint value propositions, and execute with discipline against defined KPIs.Key job responsibilities- You will own the overall partner relationship and success of assigned SAP partners in South of Latin America, serving as the single point of contact for managed partners and will represent AWS at SAP partner events.- You will develop and execute joint Partner Business Plans aligned to AWS SAP GTM priorities (RISE with SAP, SAP Business Suite SaaS, BTP, BDC, GenAI on SAP). - You will manage Strategic Collaboration Agreements (SCAs) and re:Scale agreements, including governance cadence, KPI tracking, QBRs, and escalation management.- You will drive partner-originated (PO) pipeline creation and mature opportunities to the Qualify stage in partnership with field sales teams.- You will optimize allocation of AWS partner funding programs to maximize partner investment and deal velocity and enable partners to build differentiated SAP practices on AWS, including RISE with SAP, GenAI, Data & Analytics, and other SAP Solutions.- You will build and maintain executive relationships with partner leadership (C-suite, Practice Leads, Alliance Leads) and SAP Brazil field teams.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of developing, negotiating and executing business agreements experience- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs- 4+ years of stakeholder or account management experience, or experience with AWS services or other cloud offerings- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels Preferred Qualifications:- Experience interpreting data and making business recommendationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. We're at the frontier of space-based internet technology, and with that comes the thrill of building something entirely new, along with the unique challenges of operating a service that spans ground infrastructure, orbital assets, and customer homes. When things go wrong at scale, a firmware update impacts thousands of devices, satellite coverage doesn't meet demand, or a field service visit makes headlines on social media, someone needs to take command. That someone is you.The Network Solutions Global Command Center (GCC) Leo team is looking for a Program Manager who thrives in high-stakes, fast-moving environments. You'll be the calm in the storm, coordinating across Field Services, Engineering, Legal, PR, and Security Operations to protect our customers and our brand in real-time. If you're excited about satellite technology, love solving complex problems under pressure, and want to be part of a venture that's literally changing the world from space, we want to hear from you.Key job responsibilities- Manage high-severity incidents impacting Leo satellite internet customers by running bridge calls and coordinating cross-functionally (Field Services, Product, Engineering, PR, Legal, Security Operations) to drive resolution, including sensitive cases involving customer property damage, social media traction, or regulatory implications.. - Triage technical incidents (firmware failures, weather events, bandwidth degradation), coordinate with relevant teams to identify root cause and resolution path, and dive deep into incident data to propose systemic solutions and preventive measures to leadership.- Initiate and manage proactive customer communications including website/app banners, IVR updates, and mass notifications to reduce anxiety contacts during known issues.- Protect contact channels by identifying known-issue volume and ensuring customers with genuine issues can reach Leo Customer Service without congestion.- Monitor social media escalations involving field service agents or customer property incidents, and coordinate PR/Legal/Security response to protect Leo brand.- Develop, maintain, and execute Standard Operating Procedures for incident response scenarios, including coordination playbooks for cross-functional teams.- Provide regular, timely updates to senior leadership (L6+) with clear customer impact assessments, resolution timelines, and status indicators.About the teamAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. Basic Qualifications:- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Do you currently hold a valid and active USA state drivers license? Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, KY, Lexington - 70,000.00 - 90,900.00 USD annually

Job DescriptionROW (Rest of World) Network Operations Centre (NOC) sits at the core of the order-to-delivery Supply Chain. Under the broader NOC org sites ROW Inbound (ROW IB) which aims to improve reliability, cost-to-serve and operator/vendor experience in First Mile operations through standardization, programmatic interventions, exception management and automations. We achieve this through our centralized workstreams on (i) vendor/seller/carrier appointment scheduling (ii) rescue interventions (iii) research workflows and (iv) network monitoring.Responsibilities: We are looking for an experienced Manager to coordinate and lead efforts across operations, and program teams. This role will lead the centralized MFI (Missing From Inbound) across the network, driving end-to-end ticket lifecycle management, SLA adherence, and loss reduction through process standardization and automation. The program manager will partner cross-functionally with FC operations, MFI PMs, vendor facing teams and tech teams to identify systemic defect patterns, implement scalable resolution workflows, and deliver measurable improvement across multiple countries.We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. They will work with stakeholders from multiple partner team to manage last mile support function & improve program performance.The manager may be expected to operate in different shift structures (for instance - 4 PM to 2 AM or 1 PM to 10 PM) to cater to multiple ROW geos.The manager would be responsible to evolve the processes and mechanisms with the growing complexities in the network by working across multiple stakeholders like configuration and design teams.The manager will work with stakeholders to drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners.This position also manages the planning and execution of the team’s goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results.The successful candidate must have very strong analytical skills and expert in excel.They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving and document writing abilities.They will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders.They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt eero, we pride ourselves on dedication to customers, and our enterprise partners are no exception. Partner Success Management is responsible for ensuring partners can onboard efficiently, escalate concerns easily, and ultimately deploy eero successfully to their customers. In this role, you'll set the standard for how we work with external partners, interpret their needs, and prioritise eero workflows dedicated to partner success.You'll support the complete partner lifecycle—from initial onboarding through ongoing optimisation. Along the way, you'll review partner requests, ensure eero teams are aligned on requirements, and coordinate cross-functional efforts to meet external commitments. Once new partners have completed their initial deployment, you'll continue partnering with them by offering support and insights to ensure they're making the most of their eero experience.Key job responsibilitiesYou'll drive partner success by managing all facets of the partner lifecycle for large, complex strategic accounts. This includes defining and coordinating partners' programme requirements, managing non-standard partner needs, and accelerating deployments by identifying programme expansion opportunities. You'll acquire deep knowledge of customers' vision, products, and objectives, anticipating partner needs and resolving significant pain points before they escalate. As their advocate, you'll work with internal teams and provide compelling evidence to inspire action whilst assisting with sales product demonstrations and coordinating product training for new partners.You'll steer eero to focus its partner-related efforts on work that delivers the biggest positive impact. This means balancing customer needs with competing business priorities, identifying efficiency opportunities, automating repetitive work, and designing scalable workflows. As a strategic adviser, you'll earn partners' trust and influence their customer-facing technology strategy, helping them optimise their eero programmes to deliver exceptional customer experiences whilst maximising partner value.You'll create and utilise reporting, analytics, data modelling, and business case analysis to identify opportunities for partners and ensure their objectives are achieved through quantitative insights.A day in the lifeAs a Partner Success Manager in the Operations team within eero, your day will involve collaborating with Sales, Product, Engineering, and Manufacturing Operations teams to advance partner initiatives. You'll spend time analysing partner performance data, preparing strategic recommendations, and facilitating cross-functional meetings to resolve partner escalations. You'll balance proactive outreach—checking in with partners on deployment progress and identifying expansion opportunities—with reactive problem-solving as urgent issues arise. Throughout the day, you'll translate technical requirements into actionable plans, update stakeholders on programme status, and ensure partners have the resources and support needed to succeed with eero.About the teamPartner Success Management sits within the Operations team at eero, where we're dedicated to ensuring our enterprise partners achieve exceptional outcomes. Our team serves as the strategic bridge between eero and our partners, working closely with Sales, Product, Engineering, and Manufacturing Operations to deliver seamless partner experiences. We pride ourselves on being partner advocates internally whilst maintaining a pragmatic, data-driven approach to prioritisation. Our culture values proactive problem-solving, cross-functional collaboration, and continuous improvement. If you're passionate about building lasting partnerships and driving measurable impact, you'll thrive here. Basic Qualifications:- Experience in a professional field or military- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Experience with sales CRM tools such as Salesforce or similar software- Experience with business development, partnership management, or sourcing new business- Experience in developing, negotiating and executing business agreements Preferred Qualifications:- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmapsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about programming languages, applying formal verification, program analysis, constraint-solving, and/or theorem proving to real world problems? Do you want to create products that help customers? If so, then we have an exciting opportunity for you. In this role, you will interact with internal teams and external customers to understand their requirements. You will apply your knowledge to propose innovative solutions, create software prototypes, and productize prototypes into production systems using software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever growing demand of customer use.Technical Responsibilities: - Interact with various teams to develop an understanding of their security and safety requirements. - Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems. - Implement these tools through the use of SAT, SMT, and various concepts from programming languages, theorem proving, formal verification and constraint solving. - Perform analysis of the customer systems using tools developed in-house or externally provided - Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.Leadership Responsibilities: - Can present and defend company-wide technical decisions to the internal technical community and represent the company effectively at technical conferences. - Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. - Mentors and trains the research scientist community on complex technical issues.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Key job responsibilitiesTechnical Responsibilities: - Interact with various teams to develop an understanding of their security and safety requirements. - Apply the acquired knowledge to build tools find problems, or show the absence of security/safety problems. - Implement these tools through the use of SAT, SMT, BDDs, and various concepts from programming languages, theorem proving, formal verification and constraint solving. - Perform analysis of the customer systems using tools developed in-house or externally provided - Create software prototypes to verify and validate the devised solutions methodologies; integrate the prototypes into production systems using standard software development tools and methodologies.Leadership Responsibilities: - Can present and defend company-wide technical decisions to the internal technical community and represent the company effectively at technical conferences. - Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. - Mentors and trains the research scientist community on complex technical issues.A day in the lifeYou will be working on technology related to formal methods, automated reasoning, automated testing, and adjacent areas. You will work with fellow applied scientists to solve challenging problems that provide value to customers by improving the quality of software. You will have an opportunity to publish your work.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About the teamThe Automated Reasoning in Identity (ARI) team is growing fast. It works on applying automated reasoning techniques to services within AWS's Identity organization, building on initial successes of the Zelkova and Access Analyzer projects. The reach of AR within Identity is growing, with more scientists joining all the time. Basic Qualifications:- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- PhD or equivalent research experience, or a Master's degree and experience in patents or publications at top-tier peer-reviewed conferences or journals Preferred Qualifications:- 5+ years of industry or academic research experience- Experience in professional software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Clara - 192,200.00 - 260,000.00 USD annually

Job DescriptionThe Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.A day in the lifeThe successful candidate will be accountable for:· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics· Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEOPhysical Requirements:· Work on a 24x7 schedule (where applicable)· Work at heights and from ladders.· Perform physical tasks during the shift· Work in a noisy environment with ear protectionAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance“Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This job opportunity is available both for the full time and part time employment.”AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications:- High school or equivalent diploma- Knowledge of key electrical competencies and theory- This role requires you to be a national of an EU member state Preferred Qualifications:- Experience in data center engineering- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)- Proficient in German - B2Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon’s network is a key differentiator for Amazon Web Services (AWS), enabling the global operation of thousands of applications on millions of servers worldwide. The AWS Networking team develops and operates the global network platform for all of Amazon, superseding a network that originally evolved using industry-standard technologies and designs. Our teams support all aspects of connectivity between Amazon and the outside world, as well as connectivity between Amazon’s data centers and services.In this role, you lead a team of engineers, building the orchestration and automation systems that take optical network deployments to operational at scale. You will participate in architecture decisions and design reviews, as well as take ownership ensuring our platform operates at scale. You will collaborate with both software and network experts, embodying best practices to create best-in-class solutions for our customers worldwide!Key job responsibilities- Prioritize the efforts of a strong engineering team building automation systems that orchestrate optical network deployments at scale- Ensure AWS network capacity reaches customers faster by reducing manual steps and deployment cycle times through software automation- Drive team design review processes, ensuring both rapid delivery and a high quality bar for orchestration platforms handling thousands of concurrent workflows- Lead technical and product discussions with partner engineering and operations teams to align automation roadmaps with network growth priorities- Interface with a diverse set of internal customers to understand requirements and priorities- Hire, coach, and mentor software engineers- Own all operational metrics, system reliability, and on-call support for your team's automation services- Define the long-term strategy for how AWS automates optical network infrastructure deployment end-to-endAbout the teamWe are a diverse, collaborative team of network, software, and hardware engineers dedicated to maintaining the backbone of cloud infrastructure. Our team thrives on solving complex challenges, pushing technological boundaries, and creating solutions that support global connectivity. We value innovation, inclusivity, and empowering team members to own their ideas from conception to implementation.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience in engineering team management- Experience in engineering- Experience in leading the definition and development of multi tier web services- Experience partnering with product and program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description• Revenue Ownership: Own and deliver against a direct revenue target for AWS Support products in the India and/or other assigned areas. Build and manage a qualified pipeline, drive deal progression, and close bookings in collaboration with Account Managers and Partner Sales teams.• Customer Engagement: Directly engage with AWS customers with internal teams to identify optimization opportunities, drive WASI program adoption, and generate revenue through AWS Support product sales (e.g., Countdown Premium, Enterprise Support).• Go-to-Market Execution: Collaborate with WASI GTM Specialists and regional SA teams to design and execute targeted campaigns, events, and initiatives that drive awareness of AWS Support products, pipeline growth, and program adoption in India and/or other assigned areas.• Thought Leadership: Establish yourself as a trusted WASI SME in the India market — deliver presentations, host webinars, and participate in AWS events and partner summits.• Pipeline & Metrics Ownership: Own and manage the WASI engagement pipeline, tracking intakes, revenue influence, partner activity, and customer outcomes. Report regularly to leadership on territory health and business performance.• Cross-functional Collaboration: Work across APJC T-BD, SA, and GTM peers to share best practices, replicate successful motions, and maintain alignment on programmatic goals and territory strategy.• Travel: Travel within India (and occasionally across APJC) to support partner and customer engagements, events, and QBRs. Estimated 20–30% travel. Basic Qualifications:- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience- Experience developing strategies that influence leadership decisions at the organizational level Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreementsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.