Amazon

Job DescriptionWe are looking for a detail-oriented and self-driven individual to join the 3P Business Compliance team. This role will lead compliance program execution, risk identification, automation, and cross-functional coordination.The ideal candidate is a process-obsessed program manager who combines deep sales and account management knowledge with a passion for operational excellence. They thrive in ambiguous environments, can dissect complex business workflows to find inefficiencies or gaps, and build scalable mechanisms that stick. They bring a consultative mindset — understanding how sales teams operate, what drives their behavior, and how to design processes that achieve compliance outcomes without creating friction. They are equal parts builder and influencer, comfortable rolling up their sleeves to map a process end-to-end while also presenting recommendations to senior leaders.Key ResponsibilitiesDrive process excellence by reviewing business teams' workflows, identifying gaps, breakage points, and susceptibility areasDesign and implement scalable compliance mechanisms that align with how sales and AM teams operateOwn end-to-end program management — from discovery and stakeholder alignment through execution and measurementPartner with Sales, Account Management, Legal, and Finance teams to embed compliance-by-design into existing processesBuild SOPs, process maps, and frameworks that are adoption-friendly and reduce operational frictionTrack and report program health through metrics, dashboards, and regular reviews with leadershipGeneral Skills & QualificationsProcess excellence – Ability to map, diagnose, and redesign business processes for efficiency and complianceProgram management – Comfortable managing multiple workstreams, timelines, and dependencies from start to finishSales/AM domain knowledge – Understands how sales organizations work, their incentive structures, and operational rhythmsStakeholder influence – Skilled at driving alignment and adoption across teams without direct authorityAnalytical thinking – Can break down ambiguous problems, identify root causes, and build data-backed recommendationsCommunication – Produces crisp narratives, process documentation, and executive-ready updatesMechanism building – Designs repeatable, scalable systems rather than one-off fixesBias for action – Moves quickly from diagnosis to solution; balances speed with thoroughnessPreferred (Not Required)Experience in program management, process improvement, or operational excellence rolesBackground in or close partnership with sales, account management, or GTM teamsFamiliarity with compliance, risk, or controls environmentsExperience with workflow and ticketing toolsBachelor's degree or equivalent experienceKey job responsibilitiesDrive process excellence by reviewing business teams' workflows, identifying gaps, breakage points, and susceptibility areasDesign and implement scalable compliance mechanisms that align with how sales and AM teams operateOwn end-to-end program management — from discovery and stakeholder alignment through execution and measurementPartner with Sales, Account Management, Legal, and Finance teams to embed compliance-by-design into existing processesBuild SOPs, process maps, and frameworks that are adoption-friendly and reduce operational frictionTrack and report program health through metrics, dashboards, and regular reviews with leadership Basic Qualifications:- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Preferred Qualifications:- Experience influencing at all levels within an organization, particularly at the executive levelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off Amazon.We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform.Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.Some of the key job functionsProvide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and servicesWork on operations and maintenance driven coding projects, primarily in Java, Python, or shell scripts,AWS, web technologies projects.Software deployment support in staging and production environmentsDevelop tools to aid operations and maintenanceSystem and Support status reportingOwnership of one or more Digital products or componentsCustomer notification and workflow coordination and follow-up to maintain service level agreementsWork with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Basic Qualifications:- Experience in automating, deploying, and supporting infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix Preferred Qualifications:- Experience with CI/CD pipelines build processesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You can troubleshoot and solve straightforward problems that do not have defined SOPs. Key job responsibilitiesNetwork engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.Interacting with management and staff to provide analytical and technical assistance for improvement of IT solutions.Managing local technical projects.Maintaining or creating policies, procedures, and processes. Identifying root-causes of operational issues and process inefficienciesSupporting customers from multiple sites in the area, as well as remote customers.Flexible to traveling within your local or regional area to support our customers basis the business need. Basic Qualifications:- Bachelor's degree- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- Experience in PC repair, troubleshooting, deployment and liquidation- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting Preferred Qualifications:- Bachelor's degree in IT, computer science or equivalent- 2+ years of troubleshooting in a multi-user high availability environment experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon Pharmacy's Supply Chain Engineering team in Bangalore and build the systems that determine how medications reach patients. You will design and develop ML-driven supply chain technology: demand forecasting models that predict prescription volume, procurement systems that optimize purchasing under expiry and regulatory constraints, placement algorithms that position inventory across fulfillment centers, and planning systems that allocate capacity to meet patient demand. You will work at the intersection of software engineering, operations research, and machine learning.This is a founding team. You will build new systems from scratch, not maintain legacy code. You will work with large-scale datasets, ML models in production, and distributed systems that must be highly available because medication access depends on them. Pharmacy supply chains are unlike retail: demand is driven by prescriptions (not browsing), products expire, controlled substances require compliance layers, and regulations vary by state. Every system you build operates under these constraints.We are building an AI-native engineering team. You will use AI-augmented development workflows daily: code generation, automated testing, AI-assisted code review. We expect engineers who learn fast, build smart, and own their systems end-to-end from design through production operations.Key job responsibilitiesKey job responsibilitiesA. System Design & Development • Design and build scalable, resilient services for supply chain optimization: forecasting, procurement, placement, or planning • Develop ML-integrated systems that improve over time: learned demand models, intelligent reorder logic, placement optimization • Write high-quality, well-tested code and participate actively in code reviews • Implement operations research techniques in production: optimization solvers, simulation engines, probabilistic demand models, safety stock calculations • Follow supply chain engineering best practices: backtesting against historical data, offline evaluation before deployment, experiment design for measuring real-world supply chain impact • Build data pipelines that process large-scale pharmacy supply chain signals: prescription fills, supplier lead times, inventory positions, drug expiry datesB. Operational Ownership • Own the systems you build end-to-end: design, development, testing, deployment, monitoring, and oncall • Build robust observability: metrics, alarms, dashboards that surface supply chain health in real time • Participate in oncall rotations and drive root-cause analysis for production issues • Design for failure: implement graceful degradation, circuit breakers, and fallback strategies for mission-critical servicesC. Collaboration & Growth • Partner with Applied Scientists to productionize ML models and experimentation frameworks • Work with product managers to translate business problems into technical designs • Collaborate across time zones with US-based teams on priorities, design reviews, and operational handoffs • Contribute to a learning culture: share knowledge, mentor peers, and drive engineering best practicesD. Innovation • Leverage AI tools to accelerate development velocity and improve code quality • Identify opportunities for automation and ML within your domain • Propose and execute on technical improvements that reduce operational toil or improve system performance • Stay current with advances in supply chain ML, optimization, and distributed systems Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Knowledge of machine learning model architecture and inference Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Knowledge of Machine Learning and LLM fundamentals, including transformer architecture, training/inference lifecycles, and optimization techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon Pharmacy's Supply Chain Engineering team in Bangalore and build the systems that determine how medications reach patients. You will design and develop ML-driven supply chain technology: demand forecasting models that predict prescription volume, procurement systems that optimize purchasing under expiry and regulatory constraints, placement algorithms that position inventory across fulfillment centers, and planning systems that allocate capacity to meet patient demand. You will work at the intersection of software engineering, operations research, and machine learning.This is a founding team. You will build new systems from scratch, not maintain legacy code. You will work with large-scale datasets, ML models in production, and distributed systems that must be highly available because medication access depends on them. Pharmacy supply chains are unlike retail: demand is driven by prescriptions (not browsing), products expire, controlled substances require compliance layers, and regulations vary by state. Every system you build operates under these constraints.We are building an AI-native engineering team. You will use AI-augmented development workflows daily: code generation, automated testing, AI-assisted code review. We expect engineers who learn fast, build smart, and own their systems end-to-end from design through production operations.Key job responsibilitiesKey job responsibilitiesA. System Design & Development • Design and build scalable, resilient services for supply chain optimization: forecasting, procurement, placement, or planning • Develop ML-integrated systems that improve over time: learned demand models, intelligent reorder logic, placement optimization • Write high-quality, well-tested code and participate actively in code reviews • Implement operations research techniques in production: optimization solvers, simulation engines, probabilistic demand models, safety stock calculations • Follow supply chain engineering best practices: backtesting against historical data, offline evaluation before deployment, experiment design for measuring real-world supply chain impact • Build data pipelines that process large-scale pharmacy supply chain signals: prescription fills, supplier lead times, inventory positions, drug expiry datesB. Operational Ownership • Own the systems you build end-to-end: design, development, testing, deployment, monitoring, and oncall • Build robust observability: metrics, alarms, dashboards that surface supply chain health in real time • Participate in oncall rotations and drive root-cause analysis for production issues • Design for failure: implement graceful degradation, circuit breakers, and fallback strategies for mission-critical servicesC. Collaboration & Growth • Partner with Applied Scientists to productionize ML models and experimentation frameworks • Work with product managers to translate business problems into technical designs • Collaborate across time zones with US-based teams on priorities, design reviews, and operational handoffs • Contribute to a learning culture: share knowledge, mentor peers, and drive engineering best practicesD. Innovation • Leverage AI tools to accelerate development velocity and improve code quality • Identify opportunities for automation and ML within your domain • Propose and execute on technical improvements that reduce operational toil or improve system performance • Stay current with advances in supply chain ML, optimization, and distributed systems Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Knowledge of machine learning model architecture and inference Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Knowledge of Machine Learning and LLM fundamentals, including transformer architecture, training/inference lifecycles, and optimization techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As an Amazon Power Generation Infrastructure Engineer, you will provide full life-cycle engineering support to AWS Data Centers' Power Generation Systems (PGS) from design inception through commissioning, operation, maintenance, and continuous improvement. You will be the senior 'go-to' engineering resource when technical advice is needed on power generation technologies, and will leverage deep subject matter expertise across diesel generators, natural /gas turbine systems, fuel cells, Battery Energy Storage Systems (BESS), and emerging technologies such as Small Modular Reactors (SMRs). You will engage with diverse cross-functional teams to:* Lead troubleshooting, Root Cause Analysis (RCA), and Corrective Action (CA) documentation for power generation system failures and Site Impairment Events (SIEs).* Directly support operational issues with ad-hoc training, complex operating procedure reviews, and critical event support for power generation equipment.* Interface with internal data center design engineering, server hardware, environmental health and safety, and controls teams to promote standards that maintain consistency and reliability in power generation services delivered.* Work on concurrent projects, sometimes across multiple geographical regions.* Initiate and lead engineering audits including on-site visits within Amazon's owned or collocated data centers; produce reports outlining risks with recommended mitigations and remediations.* Act as resident engineer during new construction projects; support construction, commissioning, and turnover of power generation systems.* Perform critical power generation system failure investigations, driving resolution of open cases and reducing SLA non-compliance across the fleet.* Assist with regulatory compliance and reporting related to air quality, emissions permitting, fuel storage, and spill prevention.Key job responsibilities* Lead Critical Failure Investigation & RCA- Serve as the technical lead for global power generation failure investigations, driving resolution by partnering with DCEO, Power Generation Solutions, Availability, IRQ, and vendors to establish root cause and implement corrective actions* Performance Monitoring & Optimization Leadership - Own and drive Power Generation System Performance programs, analyzing fleet-wide trends and developing scalable solutions* Preventive Maintenance Optimization and Fuel System Quality - Develop and optimize preventive maintenance strategies, targeting the highest AFR to reduce unplanned failures during initial deployments and Lead fuel system quality and reliability programs globally* Emissions & Regulatory Compliance - Lead emissions compliance programs, supporting air quality permitting, fuel storage regulations, and spill prevention plans in collaboration with construction, operations and environmental team* Training & Knowledge Transfer - Develop and deliver technical training programs for DCEO and FE teams on power generation systems and supporting equipment, building regional expertise that develop knowledge across local teams* Emerging Technology Integration - Provide engineering support for AWS investments in fuel cells, BESS, hybrid power generation, and future technologies such as SMRs, reducing commissioning delays and integration challenges.* Vendor Management - Supervise and validate generator vendor performed activities (startup, commissioning, maintenance); manage specialized power generation consultants and work with reliability team to manage vendor quality and SLA complianceA day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience- Valid and active driver's license- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Power Systems Engineering, Diesel Technology, or equivalent experience Preferred Qualifications:- Direct experience with the design, construction, operation, or maintenance of mission-critical Power Generation Systems, especially in data center or hyperscale environments.- Experience with multiple power generation technologies: diesel generators, natural gas/gas turbine systems, fuel cells, BESS, and/or emerging technologies such as SMRs.- Experience as a resident engineer or hands-on power generation design consultant or owner's engineer; ability to carry design concepts through exploration, development, and into deployment at scale.- Deep understanding of environmental regulations related to diesel emissions, fuel storage, spill prevention, and air permit compliance.- Experience with generator synchronization, load management, paralleling operations, and ATS systems.- Experience with power generation systems load testing, commissioning procedures, and acceptance testing.- EPMS/SCADA/BMS controls system experience specifically related to power generation systems monitoring and control.- Experience reading and interpreting construction drawings, specifications, submittal documents, and applicable building codes.- Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OH, COLUMBUS - 116,800.00 - 160,000.00 USD annually

Job DescriptionDo you thrive where leadership meets growth ambition and world-class technology? AWS Finland & Baltics is hiring an Account Executive to lead transformative deals and redefine how Finnish Enterprises innovate with cloud and agentic AI. Bring your passion for building businesses, your operational excellence, and your deep industry insight and help our customers accelerate their digital transformations at scale.As an Account executive, you will manage and grow strategic enterprise accounts in Finland. You will own the go-to-market strategy and execution for strategic accounts, drive revenue growth, and set the vision for how AWS partners with enterprises to reshape the industry. You will report to the Finnish Leadership and collaborate closely with regional stakeholders to deliver on bold growth ambitions. This role is based in Helsinki, Finland with travel required to key customer sites.Key job responsibilities- Build and maintain trusted senior relationships with strategic enterprise accounts. Foster partnerships anchored on customer obsession, accountability, and continuous improvement.- Partner with cross-functional teams (Business Development, Solutions Architects, Partner Organization, Marketing, Customer Success) to solve customers' most complex business and technical challenges.- Identify transformational opportunities, de-risk execution, and replicate success through scalable plays and mechanisms.- Use data and metrics to manage pipeline health, forecasting accuracy, and sales productivity.- Represent AWS at industry events and evangelize our innovation across Finland- Accelerate customer adoption & develop long-term strategic relationships with key accounts- Travel as necessaryAbout the teamIn this role you would join an AWSome, customer-obsessed Enterprise Sales team working in Finland & Baltics. Our team consists of Account managers, solution architects, Customer success managers and Partner manager. We serve leading Finnish and Baltic Enterprises and Public Sector organizations to become the preferred Cloud & AI partner of choice. Basic Qualifications:- 10+ years of technology-related sales or business development experience- Strong verbal and written communication skills (Finnish and/or English)- Sales Experience in management of large, complex enterprise accounts or equivalent- Experience engaging and influencing senior executives, demonstrating a strong familiarity with decision-making processes in enterprise customers- Solving problems with technology in the enterprise industries experience Preferred Qualifications:- Ability to articulate technical solutions to both technical and non-technical audiences- Experience influencing innovation through a partner ecosystem with either solutions or programs with demonstrated success for Finnish enterprises- Experience working with global cross-functional teams- Vertical expertise in Manufacturing, Consumer Product Goods and/or Retail- Solving problems with technology in the enterprise industries experience- Deep understanding of cloud, infrastructure, data, analytics, and AI/ML with ability to translate technology into strategic business outcome- Experience with pipeline management or other CRM toolsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Advertising team is seeking a passionate and driven Executive Assistant to support multiple Directors in the Amazon Demand Side Platform organization.This role will support at least two leader who oversee a teams of 200+ employees in total. This position will serve as part of a close-knit EA team supporting the broader Advertising organization of 16000+ employees worldwide.This role requires strong planning, time management, and organizational skills. You will have a strong sense of ownership, bias for action, and be customer service-oriented. This position requires high levels of integrity and discretion in handling confidential information and professionalism in dealing with senior executives. You will have exceptional written and verbal communication skills, will be tech-savvy, resourceful, and a creative problem solver. You will also act as the unifier of the team through team socials, events, and programs. Additionally, you will also partner with onsite operational teams to support the Amazon Ads locations and play a major role in the team's overall site strategy. This position requires the capacity to work successfully in a team environment, and build effective working relationships. This role requires five (5) days a week in office. Key job responsibilities- Managing complex calendar requests, meeting invites and conference room logistics- Planning international and domestic travel- Processing expense reports- Managing large event logistics (in-person and virtually), including catering, preparing agendas and materials to ensure the meetings are productive (e.g. Town Hall, onsite business meetings)- Space planning for the team, coordination and execution of office moves- Boosting morale, recognizing efforts, having fun at work, and encouraging others to do the same- Attending key meetings, tracking and helping drive completion of key deliverables, and following up on pending action items- Driving team mechanisms (e.g., staff meeting agendas, weekly business reviews, team-building events, launch events and team recognition)- Identifying internal and external approaches to solve problems in a creative wayA day in the lifeEvery day is different, but a typical day will involve managing a high volume of email, working with other Executive Assistants to schedule complex meetings, and partnering closely with executives and their business partners on projects and initiatives. Basic Qualifications:- 3+ years of professional or military experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications Preferred Qualifications:- Experience in a fast-paced, high-tech company- Experience managing multiple calendarsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 66,300.00 - 107,100.00 USD annually

Job DescriptionAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history. The Workforce Staffing (WFS) team is looking for a non-exempt, Reduced Time (RT) Staffing Administrator. Staffing Administrators will help coordinate and execute activities to support the High-Volume Hiring (HVH) and staffing efforts for the WFS team for a defined geography (node). These efforts include but are not limited to processing candidates virtually and in person in Pre-Hire Appointments. RT Staffing Administrators will help develop and coordinate activities to support staffing efforts and provide support to the WFS organization to ensure successful completion of all administrative activities in the staffing process. This role is essential to creating a positive candidate and employee experience. RT Staffing Administrators will play an integral role in support of the Node’s staffing efforts, will thrive on pulling many pieces together to form a complete picture, and would enjoy working in a team environment with a focus on individual contribution. You will work with a team of Staffing Coordinators and Managers who thrive in an innovative and fast-paced environment. Our WFS node teams work flexible schedules, shifts, and areas to include evenings and weekends. We roll up our sleeves, work hard, have fun and make history!Key job responsibilitiesSets up, executes, and breaks down Pre-Hire Appointments (PHA) based on labor projections to meet the labor order demands and fill on-time Support candidate activity to ensure all electronic paperwork is completed on time Providing follow-up correspondence to candidates on recruiting status via phone and email Tracking recruiting activities and reporting candidate status Attend events such as community fairs, hiring events and job fairs Address basic questions regarding recruiting process Identifying opportunities for improving candidate experience and scheduling efficiency Assist in the coordination of other recruiting activities as needed Assist in on boarding of new hires and departures of employees Administrative tasks as needed Effectively executes PHA activities including Host, Candidate Care Specialist, Candidate Processing, Badge Photo, and/or Drug Test Administrator RT Staffing Administrators are required to work a flexible schedule. This means varying shifts to include evenings and weekends in multiple sites. Overtime may also be required to support the needs of the business Must be organized with attention to detail, ability to prioritize and work in an environment with competing demands Must be able to travel as needed to conduct events in locations within your designated Node or geographical area. Basic Qualifications:- High school or equivalent diploma Preferred Qualifications:- Experience in administrative tasks such as data entry, managing data driven report processes or processes- Experience with Microsoft Word, Excel, and PowerPoint- Experience performing accurate data entry and analysis- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience troubleshooting and documenting findings, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Can show strong verbal and written communication skills- Associate's degree or above- Experience in Recruiting or HR- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates- 1+ years of system administration, or 1+ years of technical support experience- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Bi-lingual skills are a plusAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, FL, Auburndale - 16.00 - 28.00 USD hourly

Job DescriptionWe are looking for a dynamic and experienced Technical Program Manager to lead the re-envisioning of our Devices Detail Pages in Seattle. In this key role, you will drive the delivery of high-impact, elevated/ next-generation Detail Pages for Amazon Devices. You will apply your deep expertise in managing complex programs and launching scalable, resilient solutions in a fast-paced environment.As a Technical Program Manager, you will engage with an experienced cross-disciplinary staff to conceive and design innovative products.Key job responsibilitiesIn this role, you will:- Define, design, and deliver software applications.- Collaborate with business stakeholders to develop product requirements and overall product roadmap.- Drive the implementation and delivery of products.- Collaborate with multiple agile engineering and design teams to coordinate, prioritize and deliver on our roadmap.- Clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams.- Support and enhance existing products with thoughtful and measurable impact.About the teamThe Device Sales and Customer Experience (DSCX) organization plays a pivotal role in driving the success of Devices and Services, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, Fire TV products, and more. At the core of our responsibilities is the onsite shopping experience, where the team owns the worldwide technology powering the detailed product pages. We also manage the warranties and trade-in/pre-owned businesses, ensuring a seamless customer journey. The focus is on driving incremental sales through personalization, multivariate testing, bundles, upsells for devices and accessories, and installment options. This helps maximize revenue opportunities and cater to diverse customer preferences. Beyond the onsite experience, we are also responsible for creating a best-in-class online subscription experience for subscription-based services. This includes developing an engaging and user-friendly interface to enhance customer satisfaction and loyalty. To streamline operations, we oversee marketing automation, improving efficiency and reducing manual workloads. Finally, we own data services, ensuring regulatory compliance and delivering comprehensive cross product line and cross-channel analytics. This data-driven approach empowers us to make informed decisions and optimize our offerings. Basic Qualifications:- 8+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Job DescriptionApplication deadline: Jun 27, 2026AWS Specialist and Partners (ASP) Planning & Business Operations is seeking a Senior Business Operations Manager who will operate across three critical dimensions: running the business of the ASP Ops function alongside its Director, driving the operational mechanisms that keep ASP's executive Leadership Team running business effectively, and building the knowledge architecture that makes the entire operations team smarter and faster.This is a role for someone who wants to own how an organization works. You'll shape how goals get set, how leaders get informed, and how operational knowledge stays alive and useful across a complex, high-velocity team. You won't be handed a playbook — you'll write one, pressure-test it, and rewrite it when the business evolves.Success requires genuine business depth. You need to understand how ASP drives growth across AWS services and partners, how planning decisions ripple through the system, and how operational mechanisms either accelerate or slow down a multi-billion dollar business — because that understanding is what allows you to make good, independent judgement calls about how we operate, what we change, and what we stop doing.Key job responsibilities- Partner with the ASP Ops Director on team strategy, operating model design, and prioritization — acting as a sounding board and an independent operator who can carry decisions forward.- Lead goal planning for the ASP Ops function: target setting, cascade logic, and in-year adjustments.- Monitor organizational health across the team — identify where the operating model is creating friction or falling behind, and drive fixes without being asked.- Own the operational cadence that keeps ASP's Leadership Team aligned: executive reviews (xBR), staff meetings, and the supporting infrastructure that makes them effective.- Make judgment calls about what information reaches leadership, how it's framed, and when the format itself needs to evolve.- Close the loop between leadership feedback and operational change by turning observations into better mechanisms.- Design and govern the documentation ecosystem for ASP Planning & Business Operations — spanning planning, reviews, ticketing, product management, and every mechanism the team supports.- Set standards for structure, currency, and discoverability that Subject Matter Experts (SMEs) build against — you own the system, SMEs own the content.- Deploy AI-enabled automation (Amazon Quick, Kiro, etc.) to keep knowledge current, reduce manual upkeep, and scale access without scaling headcount.About the teamThe ASP Planning and Business Operations team drives strategic planning, operational excellence, and builder experience transformation across AWS Specialists and Partners. We manage annual planning, in-year planning, workflow automation, and partner internal tooling. Our team culture emphasizes curiosity, customer obsession, and data-driven decision making. We believe in "codify, simplify, automate" — fixing the process first, then scaling it through tooling and AI.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic Qualifications:- Bachelor's degree or equivalent- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations- Fluency in sales operations, planning systems, or GTM operations within a technology organization- Experience operating as a Chief of Staff, business operations lead, or similar right-hand role to a senior leader (Director+) Preferred Qualifications:- Demonstrated ability to independently represent leadership in cross-functional forums and make decisions without escalation- Experience designing or redesigning organizational operating models, business review cadences, or goal planning processes- Experience building AI-enabled automation into operational workflows (not just awareness — actual implementation)- Track record of simplifying complex operational environments rather than adding processAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annuallyUSA, CO, Denver - 133,900.00 - 181,200.00 USD annuallyUSA, NY, New York - 147,300.00 - 199,300.00 USD annuallyUSA, TX, Dallas - 133,900.00 - 181,200.00 USD annuallyUSA, VA, Arlington - 133,900.00 - 181,200.00 USD annuallyUSA, WA, Seattle - 133,900.00 - 181,200.00 USD annually

Job DescriptionWhen a championship final streams to hundreds of millions of viewers without a single buffer — when a retailer absorbs ten times normal traffic on the busiest shopping day of the year — when a public service stays reachable through a nation-scale DDoS attack — that's AWS infrastructure, operating invisibly beneath it all. AWS CloudFront sits at the center of nearly every major internet event. Our Control Plane is its decision-making brain: we don't serve the bytes — we govern how, where, and under what rules they move across 700+ edge locations worldwide. Every configuration change, every enforced policy, every rotated certificate flows through the systems we own. We build, we ship, we operate what we own. And the biggest bet we're making right now is this: the days of manually clicking through consoles to configure infrastructure are numbered. We're building what replaces it.Today, customers manage CloudFront, WAF, and Shield through consoles, CLIs, and APIs. Tomorrow, they'll describe what they want, and intelligent systems will make it happen — reasoning through tradeoffs, proposing changes with full transparency, and executing safely on a global scale. We're hiring an SDE II to build the intelligent layer between customer intent and infrastructure execution — unifying content delivery, web application security, and DDoS defense into a single, agentic surface. You'll work at the intersection of distributed systems, applied AI, and developer experience, shipping production autonomy into one of the most critical networks on the internet. Key job responsibilities- Design and ship agentic console experiences that replace static configuration workflows with conversational interfaces backed by real-time visualization and observability for CloudFront, WAF, and Shield. - Build the agent experience (AX) layer, including the skills, protocols, and tooling that enable first- and third-party AI agents to safely configure, observe, and optimize edge infrastructure. - Architect autonomous planning systems that decompose customer goals into validated, multi-service infrastructure operations on a global scale. - Engineer proactive detection and recommendation engines that surface security gaps, performance issues, and configuration drift before customers notice. - Integrate natural-language interaction into the management surface so customers can ask operational questions and receive answers grounded in their real-time telemetry. - Develop higher-level infrastructure abstractions (Terraform modules, CDK patterns) that reduce complexity for infrastructure-as-code workflows. - Own features end-to-end, from design doc through implementation, testing, deployment, and production operation. - Work backwards from customers to identify problems, propose innovative solutions, and raise the bar on quality, accessibility, and performance. - Collaborate across organizational boundaries with AI/ML platform, application security, observability, and partner teams to deliver integrated experiences. - Establish engineering patterns, testing strategies, operational runbooks, and architectural standards the broader team adopts. - Mentor engineers and raise the technical bar through design reviews, code reviews, and helping the team navigate ambiguity with clarity. - Participate in on-call rotation to troubleshoot and resolve production issues, keeping stakeholders and customers informed. - Stay current with front-end and applied AI advances and bring new ideas into how the console evolves. A day in the lifeAs an SDE II, you'll solve hard problems at AWS scale and influence millions of customers who rely on CloudFront, WAF, and Shield. You'll own and deliver large features end to end — from planning through implementation at a pace measured in weeks, not years. Working with designers, product managers, and partner teams, you'll build the services and intelligent console experiences that govern how content and security move across the edge. You'll improve the customer experience directly: shipping agentic workflows, fixing bugs and performance issues, sharpening diagnostics and metrics, and acting on user feedback — delivering software with Agile practices that makes a measurable impact at internet scale. About the teamWe're the CloudFront Console team building the management surface for one of the internet's largest content delivery and security networks. Our mission is to reinvent how customers interact with CloudFront, WAF, and Shield: moving from static configuration screens to an intelligent, agentic console that understands customer intent, reasons about it, and surfaces trustworthy proposals backed by real-time visualization and observability. Our culture is evidence over opinion, teaching over gatekeeping, and ownership over delegation. We value small, frequent changes, measure outcomes rather than hours, and protect focus time so builders can build. We're in the early chapters of a multi-year transformation of the console experience — and intelligent, agentic automation is the central thesis. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of building complex software systems experience- Experience with AI/ML systems, LLM integration, or agent architectures- - Familiarity with tool-use protocols (MCP, function calling), autonomous agent frameworks, or AI orchestration patterns- - Track record building distributed systems at scale- - Knowledge of CDN, networking, or security infrastructure- - Experience with infrastructure-as-code (Terraform, CDK) and automated deployment pipelines- - Front-end development experience (React, TypeScript) for interactive console surfaces- - Strong communication skills and ability to drive technical alignment across teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionPrime Video is seeking a dedicated, self-motivated Executive Assistant to provide support to the Head of Product in Seattle, Washington.The individual in this role will be detail oriented, have solid organizational skills, and the ability to meet tight deadlines while juggling multiple requests across global teams. You will be an experienced planner, understand business priorities, demonstrate the ability to anticipate needs and drive improvements.The successful candidate will possess the ability to complete complex tasks quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. We are looking for someone motivated, with a proven history of high performance and the ability to operate under pressure. The ideal candidate is confident, enthusiastic, resourceful and a creative problem solver. This person will have a high level of integrity and discretion in handling confidential information and professionalism in dealing with senior executives.As a community, the EAs work together to deliver large scale events and to share workload when priorities demand additional support — commitment to teamwork is essential.This is an incredible opportunity if you have a passion for entertainment and technology, and an interest in working in our fast-paced, customer obsessed organization.Key job responsibilities- Developing day-to-day schedule and prioritization of activities, proactively identifying and resolving scheduling conflicts - Help plan domestic & international travel itineraries and process expenses - Event organization, off-sites, town hall meetings, and group communications - Administrative support functions, including organizing documents, meeting preparation, supply ordering, purchase orders - Track and drive to completion key deliverables and follow up - Coordinate cross-functionally with Engineering, Design, Marketing, Finance, and Legal partners - Provide coverage for other executives as needed - Meeting and greeting internal and external guests - Drive operational cadences (staff meetings, QBRs, planning cycles) and continuously improve team mechanismsAbout the teamPrime Video's Product organization defines and delivers experiences for hundreds of millions of customers across 240+ countries. From content discovery and personalization to playback, live sports, and emerging formats, this team shapes what customers see, feel, and do inside Prime Video every day. You'll join a collaborative leadership team that values ownership, curiosity, and a relentless focus on the customer — with direct exposure to senior decision-making and room to grow your career. Basic Qualifications:- 5+ years of executive assistant experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications- Experience with work space planning/management- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed Preferred Qualifications:- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiency- Bachelor's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 82,700.00 - 129,800.00 USD annually

Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.Are you passionate about helping innovative startups build and scale on AWS? We're looking for a driven Account Manager to join our UKI Startup segment, focused on identifying and nurturing the next generation of unicorns.We’re looking for a startup Account Manager to engage with UK Fintech startups. As a Startup Sr Account Manager, you will help drive the growth of your customers, servicing their unique needs, engaging with Founders, CxOs, Board of Directors and VC influencers, and teaming with business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies.Key job responsibilitiesEnsure customer satisfactionDrive revenue and market share in a defined territory or industry verticalMeet or exceed revenue and goal targetsDevelop and execute a comprehensive account/territory plan to manage and grow numerous accounts concurrentlyCreate & articulate compelling value propositions around AWS servicesAccelerate customer adoptionMaintain a robust sales pipelineWork with partners to extend reach & drive adoption A day in the life Your day will be a dynamic blend of strategic relationship building, technology exploration, and startup engagement. You'll collaborate with inspiring founders, C-Levels, navigate complex technological landscapes, and transform potential into breakthrough solutions. About the team We are a collaborative and forward-thinking group dedicated to nurturing startup potential across diverse industries. Our team believes in creating meaningful connections that drive technological innovation and support emerging startups in their transformative journeys. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree- Knowledge of cloud computing technologies- 10+ years of Cloud sales experience with a proven track record of reaching and exceeding sales revenue goals selling complex cloud solutions in quota carrying role- Knowledge of UK Startup ecosystem and passion for helping Startups grow Preferred Qualifications:- MBA, or Master's degree- AWS Associate level certification or AWS Certified Cloud Practitioner- Experience selling to Fintech , financial services industryAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Logistics is seeking an Operations Supervisor to collaborate with the Area Managers and Operations Managers in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives. The ideal candidate will also be responsible for monitoring team attendance and workflow, working closely with the Area Managers and Operations Managers to identify and resolve any issues that may arise. The work schedule is the front half of the sortation shift, from Sunday to Wednesday.Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs.Key job responsibilities- Contribute to fostering a strong health and safety culture by ensuring adherence to relevant laws and internal policies- Assist in the daily oversight and management of departmental tasks- Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed- Perform duties in line with Standard Operating Procedures (SOPs)- Allocate tasks to staff as needed to maintain workflow and meet daily performance targets- Ensure adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity- Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks- Collaborate with the Area Managers and Operations Managers in tracking, analyzing, and reporting metrics- Support the Area Managers and Operations Managers in identifying and understanding factors contributing to the achievement or shortfall of objectives- Monitor and report on associate hours and schedules- Address and resolve process-related issues within the area as needed- Ensure timely and accurate reporting of equipment defects Basic Qualifications:- Experience in warehouse operations- Experience in logistics- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 20kg, stand/walk during shifts lasting up to 10 hours, and be able to frequently push, pull, squat, bend, and reach. Preferred Qualifications:- Experience managing teams- Experience with planning, performance metrics, and process improvementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionYou are a Senior Program Manager within the Design & Construction (D&C) Quality Management Team (QMT), part of Global Engineering Services (GES) North America. In this role, you serve as a senior quality program leader, autonomously driving the strategy, development, and execution of quality management programs that span the full D&C project lifecycle across Amazon's logistics network.You independently own and deliver complex, cross-functional quality programs—from Quality Management System (QMS) implementation to continuous improvement initiatives—with limited oversight. You operate as a trusted advisor to D&C Execution Teams and Regional Leadership, providing strategic guidance on quality frameworks, process optimization, and data-driven decision-making. Your work directly influences how Amazon delivers construction projects at scale.Your work is approximately 60% tactical and 40% strategic. You develop program roadmaps, lead cross-functional initiatives, make trade-off decisions, and drive organizational alignment across multiple stakeholder groups. You are expected to influence without authority, navigate complex organizational dynamics, and deliver measurable business outcomes through quality programs.You bring deep expertise in program management, quality systems, and continuous improvement methodologies. You contribute to team strategy, and represent the QMT in senior leadership forums. You are a systems thinker who connects quality outcomes to business value and champions a culture where quality is everyone's job.This role requires strong executive communication skills, the ability to present complex decisions and trade-offs to Directors and VPs, and a track record of building scalable programs in matrixed organizations.This position requires approximately 60% travel within North America to support field quality programs, stakeholder engagement, and program governance. You must be available to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.Key job responsibilitiesQuality Assurance & Compliance• Define quality standards, acceptance criteria, and compliance frameworks aligned with Amazon's D&C standards• Lead quality program governance including audit strategy, inspection protocols, and corrective action frameworks• Autonomously own and deliver complex quality programs end-to-end with limited oversight, making trade-off decisions independently• Lead cross-functional initiatives spanning Process Standards, Program Controls, Lifecycle Business Impact and Value• Define success metrics and KPIs; monitor performance and drive corrective actions• Manage program interdependencies, risks, and resource allocation across concurrent initiatives• Lead development and alignment of process standards across all Miles within GES• Establish governance mechanisms to ensure process adherence, measure effectiveness, and drive continuous refinementStakeholder Management & Collaboration• Lead cross-functional alignment across Preconstruction, Construction, Design, and external partners• Influence without authority to drive quality adoption and behavioral change across the organizationCommunication & Reporting• Create executive-level dashboards, reports, and narratives that connect quality outcomes to business value• Translate complex quality data into compelling stories that drive organizational actionProcess Improvement, Best Practices & People Development• Identify and drive systemic improvements that eliminate waste, reduce defects, and accelerate delivery across the D&C lifecycle• Develop best practice frameworks, playbooks, and toolkits that enable consistent quality delivery at scaleA day in the lifeAs a Senior Program Manager on the QMT, you are a strategic program leader who drives quality outcomes at scale. Your work is approximately 60% tactical and 40% strategic. A typical day might include:• Leading a cross-functional governance review on implementation progress across Miles• Presenting quality program performance and strategic recommendations• Analyzing program data to identify systemic quality trends and developing improvement proposals• Facilitating alignment between D&C Execution Teams and partner organizations on process standards• Driving improvement cycle from root cause analysis through solution implementation• Participating in a QMT strategy session to shape the team's long-term roadmapAbout the teamGlobal Engineering Services (GES) North America Design & Construction is a diverse, collaborative team committed to delivering Amazon's logistics infrastructure with the highest standards of safety, quality, and sustainability. The Quality Management Team provides comprehensive quality assurance and control services to D&C Execution Teams throughout North America, ensuring consistent project delivery from initial design through warranty walk. We believe quality is everyone's job and operate under four governance tenets: Simplify to Scale, Build Trust Through Transparency, Think Big Start Small, and Quality is Everyone's Job. Basic Qualifications:- 7+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in engineering, project management, construction management or similar technical focus- Experience managing complex projects and/or programs within a matrix environment Preferred Qualifications:- 5+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI tools- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions- PMP- Experience managing, analyzing and communicating results to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 127,200.00 - 185,000.00 USD annuallyUSA, GA, Atlanta - 115,600.00 - 160,000.00 USD annuallyUSA, MA, Boston - 115,600.00 - 160,000.00 USD annuallyUSA, NY, New York - 127,200.00 - 185,000.00 USD annuallyUSA, TN, Nashville - 104,100.00 - 155,400.00 USD annuallyUSA, TX, Austin - 115,600.00 - 160,000.00 USD annuallyUSA, VA, Arlington - 115,600.00 - 160,000.00 USD annuallyUSA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Job DescriptionAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a multi-disciplinary team of innovators that work passionately to apply leading advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Key job responsibilitiesThe Amazon Robotics (AR) organization manufactures high-quality robotics and gets the right materials to the right place at the right time to enable our automated solutions. It’s fast-paced and works cross-functionally with teams across Amazon globally. We are seeking a talented and motivated ERP Order Management & Logistics Systems Development Engineer with a proven track record of implementing best in class Systematic and business processes within a complex Supply Chain environment. This role will report to the manager of Business Application in the Robotics Software Services and technology team. This position will primarily focus on supporting applications in the Order Management and supply chain area. This role will work closely with manufacturing, supply chain management, Finance, engineering and other IT organizations. You will also play a key role in leveraging AI in the ERP eco-system.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamThe Amazon Robotics (AR) Technology Enablement Services (TES) Team enables AR’s people, purpose, and place to deliver the future. We remove barriers, drive organizational productivity, and foster growth. We serve AR leadership, product customers, and employees, and collaborate with teams throughout FTR. Creating a safe, inclusive, and productive workplace experience. Designing and iterating on learning, development, and engagement solutions to support needs of operators and employees. Synthesizing and articulating AR’s long-term strategy, near-term goals, product roadmaps, and workforce strategy. Developing and managing cross organizational mechanisms, reporting, programs, and Sustainability efforts. Basic Qualifications:- 2+ years of non-internship professional software development experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience Preferred Qualifications:- Experience working in a high pace DevOps- Experience working in an Agile environment using the Scrum methodologyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, N.Reading - 129,200.00 - 174,800.00 USD annuallyUSA, TX, Austin - 129,200.00 - 174,800.00 USD annually

Job DescriptionAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.The Amazon Logistics team is seeking an experienced, innovative, hands on and customer obsessed Engineering Manager to drive standardization and innovation in physical infrastructure, layout and material flow across our Last Mile delivery network. As a member of the WW Engineering team, you will be responsible for defining and delivering an ambitious roadmap of projects to expand and improve our physical processing infrastructure. You will act as a key point of contact for the Process Engineering team, frequently partnering with leaders in the field, as well as other operational support functions and your WW counterparts. The scope includes automation strategy and deployment. This position requires strong leadership, deep customer focus, strong autonomy and exceptional people management skills. It will involve regular communication with executors and project sponsors at both the country and WW level, and requires you to be detail-oriented and comfortable partnering across functional business and technical teams. To be successful in this role, you need to pair strong analytical skills and a data-driven outlook with strong intuition. This role will be based out of Mexico City and involves regular travel within Mexico as well as occasional international travel. Basic Qualifications:- Bachelor's degree- Knowledge of Microsoft Office products and applications at an advanced level- 6+ years of employee and performance management experience- 4+ years of driving end to end delivery, and communicating results to senior leadership experience- 8+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience defining roadmap strategy and prioritizing deliverables for your team products- Bachelor's degree in Business, Logistics, Business Engineering, Supply Chain, or a related field- Fluent in English and Spanish (C1+) Preferred Qualifications:- Master's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- Knowledge of Lean Manufacturing & Continuous Improvement principles & techniques- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines- Experience driving technological and process innovation- Experience with retrofits, launches, or automation deployments, or experience in material handling equipment (MHE) or automation environments- Lean Six Sigma Green Belt or Black Belt certificationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description-Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.· Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.· Work on the ground to enable network with new product launches and partner with the operations and other teams.· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.· Enhance Engagement with accounts to improve business and increase retention.· Drive stores against goals (Volume, FTR and other key metrics).· Handling day to day operational escalations and be available to round the clock to manage the issues.· Internal/External Stake holder management.· Support station operations and/or customer deliveries. Basic Qualifications:- Degree Preferred Qualifications:- Bachelor's degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilitiesEffective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilitiesEffective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe EU AMXL Finance team is looking for a Senior Financial Analyst to own the financial strategy and controllership across our Inbound and Middle Mile network. Amazon Extra Large (AMXL) manages the end-to-end fulfillment of heavy and bulky products — a strategic, high-growth segment for Amazon in Europe, operating across multiple countries with diverse operational and legal frameworks.This is a senior individual contributor role for a finance leader who can operate with a high degree of autonomy, influence senior stakeholders, and shape decisions that affect the long-term economics of the EU AMXL network. The successful candidate will own financial planning and controllership for their area end-to-end, partner directly with Director-level operations and network leaders, and drive strategic analyses that inform multi-year network topology, rate, and investment decisions. They will be expected to challenge assumptions with data, build mechanisms that scale, and bring clarity to ambiguous, complex problems.Key job responsibilitiesStrategic Finance & Decision Support:-Own the financial plan (OP1/OP2/QxG) and long-range outlook for your area, independently building models and scenarios that inform network strategy.-Lead high-impact analyses (e.g., network topology, rate setting, cost-to-serve, business cases) and present recommendations directly to senior leadership.-Challenge operational and business partner assumptions with data, providing disruptive ideas where the numbers warrant it.Business Partnering & Influence:-Act as the trusted finance partner to Director-level operations, planning, and network leaders, influencing strategic decisions without direct authority.-Navigate across organizations (e.g., Network, Transportation, Supply Chain, Accounting, Procurement) to align stakeholders and drive outcomes.-Translate complex financial trade-offs into clear narratives for both Finance and non-Finance senior audiences.Controllership & Operational Excellence:-Own financial reporting integrity for your area (month-end close, variance analysis, cost controls), routinely delivering error-free outputs.-Proactively identify control gaps and risks driven by business, regulatory, or operational change, and design solutions.-Invent and institutionalize mechanisms (dashboards, automated reporting, planning tools) that scale across the team and network.Leadership & Force Multiplication:-Mentor and coach junior analysts, raising the bar on analytical rigor across the team.-Contribute to the broader Finance community through best-practice sharing, hiring, and development initiatives.-Identify and drive process improvements that remove bottlenecks and improve decision-making speed across the org.A day in the lifeNo two days look the same in AMXL Finance. You might start the morning partnering with an operations leader to pressure-test a network change, spend mid-morning deep in a cost-to-serve model that will shape next year's topology, then present your findings to senior leadership in the afternoon. You'll move fluidly between the detail (validating a cost driver, reconciling a variance) and the big picture (where should we invest, what's the long-term economic story). You'll be the financial voice in the room — challenging assumptions, surfacing risks early, and helping the business make smarter, faster decisions. Expect autonomy, real ownership, and the space to build mechanisms that outlast any single planning cycle.About the teamWe are the EU AMXL Inbound & Middle Mile Finance team — a small, high-trust group of finance professionals supporting one of Amazon's fastest-growing and most operationally complex segments. We own the financials for how heavy and bulky products move through the European network, from inbound and cross-dock through to middle mile transportation. We work closely with operations, planning, and network teams across multiple countries, and we pride ourselves on combining analytical rigor with genuine business partnership. We care about developing our people, learning continuously, and making the work both impactful and enjoyable. Basic Qualifications:- Bachelor's degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance)- Experience in multiple finance and accounting roles- Experience applying key financial performance indicators (KPIs) to analyses- Experience in building financial and operational reports/data sets that inform business decision-making- Experience in creating process improvements with automation and analysis- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results Preferred Qualifications:- Knowledge of SQL/ETL- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you eager to make a huge impact on Amazon's ability to drive seller success? Are you a person ready to work with our Business Development team to help ensure we are targeting the best brands who are not already selling with us to help us keep our 3P selection world-class.The 3P Selling Partner business represents approximately 60% of the total Amazon.com sales and continues to grow. We are looking for a Senior Associate to support Seller Success for the 3P Selling Partner business and to contribute to our mission of making Amazon the most Seller-centric marketplace in the world. The teams primary role will be to collaborate with the LOAD team and provide lead qualification and auditing to help us identify great brands who are not already selling with us, helping contribute to high level SPRS (Selling Partner and Recruitment Services) org goals.In this role, the individual works on one or more critical programs/tasks to save time for reps. These tasks include (but are not limited to) researching potential leads, verifying critical brand level information, interacting/coordinating with the business development team, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.Key job responsibilitiesCore ResponsibilitiesHandle the day-to-day volumes of processing assigned brands and ensure the given SLA are met per quality standards· Maintain records of day-to-day work by updating trackers to reflect work done· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead· Interacting and coordinating with Sales Team to flag process opportunities· Flexible with working shifts, including night shifts (US hours, if required).· Willingness to take initiatives & responsibilities including working outside of the "standard" work daySkills and Competencies· Strong written and verbal communication skills· MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided· Strong analytical skills – Ability to do high school level arithmetic· Familiarity with navigating the internet – research techniques on the internet and finding required information quickly Basic Qualifications:- 1+ years of sales experience- Bachelor's degree Preferred Qualifications:- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Applied AI Solutions (AAIS) is on a mission to build delightful AI solutions that enhance human capabilities and drive better business outcomes—empowering startups, SMBs, and enterprises to innovate with Amazon AI teammates.We are seeking a highly analytical and results-driven Finance Manager to support the AAIS SVP and VP of Finance. This role provides direct exposure to senior leadership and plays a critical role in driving financial insights and operational rigor across the organization. The Finance Manager will own financial reporting, goal management, and the calendaring and rhythm of business (RoB), ensuring alignment, transparency, and execution at the highest levels.As part of the AAIS FP&A team, this role leads core finance processes, including financial close, outlooks, and executive business reviews. The Finance Manager is responsible for delivering accurate and timely reporting, enhancing forecasting mechanisms, and driving continuous improvements that provide clear visibility into business performance. This role partners closely with senior leaders to translate financial data into actionable insights that inform strategic decisions.The ideal candidate is intellectually curious, enjoys diving deep into data to identify trends, and thrives in solving complex problems in a fast-paced environment. Strong written and verbal communication skills are essential, along with the ability to operate independently, influence stakeholders, and consistently deliver results with a high degree of ownership and accountability.Key job responsibilities- Develop and maintain deep expertise across key business areas by staying current on initiatives, goals, challenges, and opportunities.- Own financial reporting, KPI tracking, and core Rhythm of Business (RoB) mechanisms, ensuring a high bar for accuracy, controllership, and alignment.- Perform advanced financial analysis and modeling to evaluate revenue opportunities, cost structures, and investment trade-offs.- Serve as a bridge between business and finance by synthesizing inputs across stakeholders and translating data into clear, actionable insights that accelerate decision-making.- Partner with the business to design and implement key performance indicators and reporting solutions that enable quicker, more effective decisions.- Identify, quantify, and drive operational and cost-saving initiatives focused on productivity, efficiency, and quality of data across solutions. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 95,400.00 - 163,200.00 USD annually