Amazon

Job DescriptionAbout the teamThe mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.SEPO operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SEPO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Basic Qualifications:- 1+ years of customer service experience- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commerce Preferred Qualifications:- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Experience understanding needs of business and end customers and translating them into right solutions- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilitiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then CMT is the right platform. At Amazon, we are working to be the most customer-centric company on earth and to grow in a global e-commerce environment with great selection at best prices. CMT within Amazon, is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she are desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment.Key job responsibilitiesIn this role, you will be responsible to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities. The job involves auditing operations teams` & system outputs, suggesting and implementing process/system improvements, and identifying emerging process performance trends. You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation & technology teams to help drive operational and system improvements.The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seeks to understand Amazon’s core values and translates those into everyday practices. Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Bachelor's degree- Min. N4 and above certification in Japanese LanguageOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNow hiring in sunny Barcelona! Amazon employs more than 1.6 million people worldwide, up 24% year-over-year. In all of history, no company this big has ever grown this fast. There are other large employers, some even bigger. There are other fast-growing companies, some even faster. As the engineering org responsible for building systems that help ensure all Amazonians are paid on time and accurately, we are asked to solve for challenges that no other company faces.Also, we're Amazonian. Our customers in Payroll expect us to innovate for them. We're building a greenfield near real-time payroll platform — replacing decades of legacy infrastructure to process pay end-to-end for over a million employees across 60+ countries. This spans multiple organizations within Amazon integrating into a single canonical architecture, with engineering teams across multiple geographies. Name another company doing this at this scale. We really are having fun and making history in an area that — let's face it — is probably pretty boring at other companies.Your job will be to lead a world-class software development team in Barcelona — driving the design and delivery of core platform components from architecture through production, and developing the team that ships them.Key job responsibilitiesYou will:- Build and lead a team of software developers.- Lead teams to build and support software with the highest standards.- Support career growth for your team members.- Understand our customers and build a vision to solve their known and unknown problems.- Build roadmaps, prioritize work, and deliver your commitments. Basic Qualifications:- Experience in engineering team management- Experience in engineering- Experience in leading the definition and development of multi tier web services- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product and program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then CMT is the right platform. At Amazon, we are working to be the most customer-centric company on earth and to grow in a global e-commerce environment with great selection at best prices. CMT within Amazon, is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she are desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment.Key job responsibilitiesIn this role, you will be responsible to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities. The job involves auditing operations teams` & system outputs, suggesting and implementing process/system improvements, and identifying emerging process performance trends. You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation & technology teams to help drive operational and system improvements.The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seeks to understand Amazon’s core values and translates those into everyday practices. Basic Qualifications:- - Bachelor's degree OR Enrolled in Bachelor' s degree Campus 2026 grads. can apply- - Min. N4 and above certification in Japanese Language Preferred Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then CMT is the right platform. At Amazon, we are working to be the most customer-centric company on earth and to grow in a global e-commerce environment with great selection at best prices. CMT within Amazon, is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she are desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment.Key job responsibilitiesIn this role, you will be responsible to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities. The job involves auditing operations teams` & system outputs, suggesting and implementing process/system improvements, and identifying emerging process performance trends. You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation & technology teams to help drive operational and system improvements.The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seeks to understand Amazon’s core values and translates those into everyday practices. Basic Qualifications:- - Bachelor's degree OR Enrolled in Bachelor' s degree Campus 2026 grads. can apply- - Min. N4 and above certification in Japanese Language Preferred Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIn pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence.In this role, you will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. Success requires leveraging data-driven insights and understanding the importance of HR metrics to drive business impact. You may also lead a team of entry-level HR employees and own projects that enhance the employee experience.The HR Business Partner balances strategic and tactical responsibilities, driving organizational success through partnership with leaders. They execute core PXT processes while providing guidance on talent processes, performance management, and cultural initiatives. By building trust and influence through sound business acumen, they manage increasingly complex issues and deliver solutions that enhance both employee experience and business outcomes.You will be expected to work onsite at an Amazon facility.Key job responsibilities- Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.- Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.- Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.- Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high-performing teams.- Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.- Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.A day in the lifeYour day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results. From coaching leadership teams on workforce and talent management to driving HR process excellence, you'll collaborate with business leaders to develop forward-looking strategies focused on operational objectives and team effectiveness. You'll build strong partnerships across all levels of the organization while contributing to meaningful workplace improvements.Success in this role comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in ambiguous situations. Through a combination of business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered, while driving long-term organizational success and adaptability in a rapidly evolving business landscape.About the teamAmazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future. Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management- 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing). Preferred Qualifications:- Master's degree, or MBA- Experience supporting operational environments (manufacturing, distribution, or similar)- Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience- Demonstrated ability to build effective partnerships with business leaders- Experience handling employee relations matters and conducting workplace investigations- Strong coaching and influencing skills with ability to guide leaders through complex situations- Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfactionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OR, Salem - 67,600.00 - 118,400.00 USD annually

Job DescriptionWe are looking for a smart and self-motivated individual to provide administrative assistance to our Amazon Web Services Sales & Marketing Legal team in the Asia Pacific region. Responsibilities include drafting correspondence to business teams, coordinating the execution of agreements, maintaining legal contracts, preparing status reports, improving processes, performing general office tasks (such as calendaring, filing, and budget tracking), and coordinating other legal and administrative matters with business groups.Key job responsibilities• Coordinate end-to-end execution of commercial agreements across the APJ region, including tracking signature workflows and maintaining contract databases• Draft and send routine correspondence to business teams regarding contract status, next steps, and outstanding items• Maintain and organize legal contract repositories, ensuring documents are accurately filed and easily retrievable• Prepare weekly and monthly status reports on contract pipeline, open matters, and team workload• Manage calendaring, scheduling, and logistics for the legal team• Track and reconcile team budget and vendor invoices• Identify and implement process improvements to increase team efficiency• Coordinate with business groups on administrative and legal matters, serving as a reliable point of contact Basic Qualifications:- 3+ years of administrative assistant experience- Knowledge of Microsoft Office products and applications- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)- Experience developing and implementing new strategies and procedures- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience in problem solving and delivering results- Experience using strong customer service, communication, and interpersonal skills Preferred Qualifications:- Experience with legal contracts and contract negotiation- 4+ years of education or related field experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionGlobal Tax Data (GTD) is seeking a Senior Technical Program Manager to join our Tax AI Production Function — a high-impact team responsible for taking Tax's citizen-built AI solutions through governance, into production, and into sustained operational ownership. You will serve as the single front door for Tax builders seeking production support, technical guidance, or governance review.In this role, you will catalog Tax's AI solution portfolio, assess each solution's governance readiness against Amazon's security and compliance requirements, and prioritize the intake queue based on controllership risk and business impact. You will navigate app security reviews (ASRs) on behalf of non-engineer builders, identify gaps and drive remediation plans to closure, and manage cross-functional coordination across security, compliance, and engineering stakeholders. You will facilitate structured ownership reviews to determine long-term accountability for each solution, and publish governance criteria so builders know the requirements before they start.This is a foundational role where you will define the intake, prioritization, and governance operating model for Tax's AI portfolio and directly unblock builders who are stuck on compliance processes outside their core expertise. Basic Qualifications:- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Job DescriptionWe are looking for a talented Contracts Manager to support our Ring, Blink, Amazon Key and Sidewalk (RBKS) teams. You’ll help us grow our business and help us scale by supporting and negotiating a variety of contracts, with a secondary role supporting work for product counsel on the legal team.You will work directly with business teams to manage a wide variety of contract requests and negotiations. You must be a thought leader in optimizing and streamlining deal forms and document management systems, using AI tools as a preferred solution wherever possible.Key job responsibilities- Drafting and negotiating a wide variety of contracts.- Managing a high volume of daily contract inquiries of all shapes and sizes.- Optimizing the organizations existing document and information management tools, using AI as a preferred solution.- Improving and maintaining the organizations existing simplification tools.- Creating templates and fallback guides to simplify contracts. Basic Qualifications:- Bachelor's degree or equivalent- 3+ years of contracts management experience Preferred Qualifications:- Can manage a high volume of requests and competing deadlines- Experience in reviewing, drafting, and negotiating commercial contracts- strong organizational skills- passion to simplify complex problems.- experience working with AIAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Hawthorne - 76,000.00 - 133,000.00 USD annually

Job DescriptionThis is a fixed term contract position from August 2026 until July 2027. Amazon Business Payments provides invoicing, working capital, and payment acceptance solutions to millions of business customers, sellers, and partners worldwide. We are part of the global Amazon Payments organization, building payment experiences and financial services that are trusted, valued, and easy to use. Our Business Credit Account product enables enterprise customers to manage procurement-to-pay workflows at scale, and the payment health of that experience directly impacts customer retention, operational efficiency, and revenue.We are looking for a Sr. Program Manager to own payment excellence for Amazon Business Payments experience. In this role, you will manage the lifecycle of a complex, cross-functional program with considerable business impact. You will be accountable for both program strategy and tactical execution: defining the program mission and objectives, analyzing data to drive improvements quantified with metrics, and influencing resource allocation across teams. You will partner with Finance, Product, Sales, and Customer Support to identify root causes of payment defects, launch operational processes, and deliver measurable improvements in payment health for our customers. You will oversee the gap between teams, processes, and systems, driving alignment and ensuring stakeholder needs are met. You will write effective narratives and present progress and outcomes to Directors and VPs. The right candidate combines program management depth, operational rigor, and the ability to build consensus and drive delivery across organizations.Key job responsibilities• Own the end-to-end program strategy and execution for payment excellence, defining the program mission, vision, and tenets, and setting objectives aligned with organizational goals.• Manage the lifecycle of cross-functional initiatives across Finance, Product, Sales, and Customer Support, driving alignment and ensuring stakeholder needs are met at each stage.• Analyze data to identify root causes of payment defects and develop quantified improvement plans with clear, measurable success criteria tied to customer experience and business metrics.• Define and implement improved standard operating procedures, and leverage AI tools to drive processes at scale. • Drive continuous improvement by streamlining or eliminating excess process, automating workflows, and reducing operational inefficiencies across the program.• Develop and maintain key performance indicators and reporting mechanisms that provide visibility into payment health, and present progress and outcomes to Directors and VPs.• Write effective narratives (6-pagers, PR/FAQs, program documents) and drive crisp, timely decisions by fostering constructive dialogue and building consensus across teams. Basic Qualifications:- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI tools- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisionsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDESCRIPTIONOperations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Sort Center (Inbound, Sortation, Outbound) as Change Ops. Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Ø Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the SC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Area Managers.Ø Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.Ø Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.Ø Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.Ø Works closely with partner functions (PXT Manager, Financial Manager, Facilities Manager, LH Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.Ø Able to address operational and personnel issues affecting functional area.Ø Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.Key job responsibilities• Lead and supervise a team of Area Managers and associates in outbound or inbound operations within the Sort Center.• Responsible for the overall safety, quality and performance and customer experience of the shift.• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.• Accountability for meeting and exceeding operational goals.• Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs.• Mentor, train and develop teammates for career progression and learning• Ability to develop and share best practices across the shifts and network.This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. A day in the lifeInternal Stakeholders - Inbound, Outbound, PS, L&D, SF, LH & PXT Team.Customers - Last Mile for any customer related escalations, Central Agencies like ACES, S&OP, CF Team.This position is expected to have good stakeholder management with the agencies mentioned above, working towards the shared goal of uplifting Customer Experience. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHow do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! 
Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/tag/droneAmazon Prime Air (PA) is seeking a Product Support Engineering (PSO) Reliability Engineer to drive development of system (hardware and software) functionality and investigate issues to drive improved reliability within our ultra-fast drone delivery operations. This role will be responsible for ensuring a high degree of technical reliability within drone operations, working closely with design engineering teams and powering a flywheel of continuous improvement in the drone system design. Partnering with the drone system operations and various engineering disciplines, you will provide engineering analyses and solutions to improve the system reliability and performance. A successful candidate will leverage data-driven insights to identify opportunities and lead implementation of system improvements.You should have a good understanding of system reliability statistics/reliability testing and/or solid understanding of electrical and robotic products to influence design for reliability to:- Identify and validate product risks, including but not limited to electrical system, mechanical system, and work with design teams to mitigate them- Define test methodology and test coverage to assure product reliability- Ability to provide hands-on experimental design and execution- Perform reliability prediction of failure mechanisms on products under development and products in the fieldThis role is a member of the PA Product Support Organization (PSO) Engineering team, serving as a reliability engineer positioned across the system experiences, design engineering improvements, and business recommendations to improve fleet reliability. In this position, you will bring a unique perspective informed by system data and customer feedback to spearhead system improvements, and address engineering problems discovered in the field. Strong cross-functional engineering fundamentals (mechanical, electrical, software development basics) skills are essential, as well as strong technical communication and documentation skills. Your ability to translate complex system functions into digestible insights and summarize effectively with stakeholders at all levels will be critical to success in this role.This position may require a deemed export control for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.Key job responsibilities- Investigate drone system performance for anomalies, deliver solutions to operations and maintenance team escalations- Lead cross-functional system investigations with engineering, maintenance, and operations teams to optimize drone system performance metrics, and drive improvements 
- Drive continuous improvement initiatives using data-driven insights to establish benchmark standards and reduce operational burden- Deliver measurable system behavior improvements based on data analysis that impacts customer experience, proactively engaging stakeholders to advocate for customers 
- Communicate effectively across all organizational levels, presenting strategies and results to senior leadership and operational partners Basic Qualifications:- Bachelor's degree in a STEM discipline- Experience in robotics design, automation systems development, control systems design, or related product development- Experience in data analysis and leveraging analytics to make decisions- 5+ years of equivalent experience- Experience troubleshooting and identifying the root cause of issues Preferred Qualifications:- Experience in systems engineering- Experience in hardware design and validation of components, subsystems and systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually

Job DescriptionAmazon JapanのSCM部門は、AmazonのEnd-to-EndのFulfillment Networkの中核となるFC (Fulfillment Center：倉庫)のNetwork戦略を担当するSr Program Managerを募集しています。お客様により早い配送スピードをご提供し、かつOperation Costの適性化を通じてより幅広い商品Selectionをご提供することがJP OperationsのMissionです。そのために、適切な量の在庫をよりお客様に近い場所に配置し、流通過程でのTouch pointと輸送距離の最小化できるNetworkの構築が戦略的に重要なテーマです。このPositionはAmazon Networkの中核であるFCの配置（Topology）に責任を持ち、長期的なVisionの立案と毎年の成長規模を見定めた毎ピークシーズンでのFC　Capacity拡大の投資計画の立案を行います。。そして、入荷、配送スピード、在庫配置、FCオペレーション、幹線輸送、ラストマイル配送といった社内の多様なStakeholderと連携をとることが求められます。またVision達成に向けた新たなNetwork戦略の実現に向けた様々な戦略的InitiativeのProject推進も担います。FCのCapacityとその配置はNetwork全体のPerformanceに大きな影響を与えるだけではなく、その投資規模から全体のCostへの影響が大きいこともあり、非常に重要な役割を果たすことが期待されます。そのため、活躍していただける方の要件としては以下を想定しています。・戦略立案に向けた抽象度の高い課題を整理し、Data drivenでより具体的な解決に導いていける方・新しい取り組みや変化を前向きに捉え、常に自分事として主体的に課題解決やアクションに取り組める方・社内外のStakeholderと協力し合い、議論を通じてより良い解決策に導いていける方Key job responsibilitiesAmazonのFC networkは、取り扱う商品サイズ等で複数に分かれており、このRoleはそのFC Networkのいくつかを担当します。1-4年先という中長期の視点で、まず将来の出荷量と在庫量の需要予測と需要の不確実性に対応できる倉庫のCapacityを確保することに責任を持ちます。同時に、お客様への配送スピード向上とSCMトータルのコストの低減を両立するためのFC Network Design（どこに、どの規模で、どのタイミングで、どのような機能の在庫拠点を配置するか）に責任を持ち、Individual Contributorとして活動します。具体的には、以下の大きく3つの業務を推進します。1. FC Network Strategyの立案・お客様への配送スピードとCost最適化のために、Networkの考え方を常にUpdateし続ける必要があります。Fulfillment Networkそれぞれにおける変化やNW visionの新しい方向性を踏まえて、最適なFC Networkの在り方をFinancialなどの具体的な数字に基づいて提案します。2．中長期でのFC Capacity Planning・将来の需要予測に基づき、FCの準備に必要な期間とその間の需要の不確実性（上振れ、下振れ）を考慮し、FC Capacityの増設とその投資計画を策定します。・FC新設の意思決定を行うタイミングで、その投資の財務インパクトを財務部門とともに計算し、経営層に投資提案を行います。3．プロジェクト推進・新しい戦略を具体的なものにするためのInitiative、例えば既存FCの統廃合や位置づけの変更、全く新しい機能の倉庫の設置といったProjectを推進します。A day in the lifeこのRoleは、SCM部門のTopology ＆ Capacity Planningチームの一員として活動します。主な仕事とそのサイクルは以下の通りです。・FC Capacity Planning：需要予測に基づいて、FC Capacity Planと投資計画を作成して、Leardershipの承認を得ます。・ピークに向けて必要なタイミングで実際にFC拡張、増設の投資を実行するかどうかの意思決定を行います。これは投資規模によりGlobal Leadershipの承認を必要とします。・常に新しいNetworkの考え方を反映したり、Costやサービス改善のためのInitiativeの対応を行い、必要に応じてLeadershipのAlighment、承認を得ます。日常で関係する部門は多岐にわたり、各部門と調整の核としての役割が期待されます。主な関係先は以下の通り・需要予測とSCM最適化Technology（インド、シアトル）・Engineering・SCM他チーム（S&OP、Speed、在庫配置、入荷NW等）・輸送管理・不動産管理・財務・各カテゴリーの販売、マーケティング部門About the team本ポジションはAmazon JapanのSCM部門の中でCapacity Planningチームの一員として活動します。当チームは中長期での視点で入荷・在庫・出荷の需要予測を行い、お客様に豊富な品揃え、十分な在庫量そして素早い配送スピードで商品をお届けできるように、適切なタイミングで、適切な場所に、適切な規模で倉庫を準備するすることが主な役割です。この業務を通じて、お客様の購買体験の向上と倉庫投資における投資対効果を最大化する重要な役割を担っています。当チームは、日本のオペレーション部門の中でも最も遠い将来を見て仕事をしているのが特徴です。部門・職種紹介・所属部門:サプライチェーンマネジメント(SCM)・ミドルマイル・職種:プロジェクトマネジメント・勤務地:東京オフィス Basic Qualifications:- 4+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience using data and metrics to determine and drive improvements- Business level English and Japanese language in both writing and speaking. Preferred Qualifications:- Experience in supply chain- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for a Software Development Engineer who is passionate, innovative and have a heart for Nourishing People and the Planet. You will be working on designing and developing long term, scalable and high-impact programs within the Worldwide Grocery Stores Tech (WWGST) organization. Our team leads the development and delivery of food production services that empower team members to create fresh, prepared foods for customers. We support both in-store kitchens and innovative centralized kitchen facilities across Amazon's Worldwide Grocery Stores retail brands, including Whole Foods Market, Amazon Fresh, Amazon Go, and Amazon Same-Day. By building scalable production capabilities, we enable consistent quality and operational excellence across diverse store formats.Our mission is to transform food manufacturing by developing and implementing innovative, automated production processes. We leverage state-of-the-art tools and facilities to revolutionize how food is produced at scale, delivering safer, higher-quality products to customers while driving operational excellence across our manufacturing operations.We're seeking dynamic, entrepreneurial individuals who excel in problem-solving and thrive in high-pressure environments. This role offers a unique opportunity to join a team with numerous greenfield projects, allowing you to shape the future of retail technology from the ground up.You will design, develop, and deploy reliable distributed solutions at Amazon scale, working with core technologies including Java, Linux, and AWS services. Collaboration with teams across Amazon and Whole Foods Market will be essential as you help redefine the industry. The ideal candidate excels in ambiguous environments, builds high-risk components first, and maintains focus on architectural goals while delivering incremental launches. You should create scalable, robust, and elegant solutions, valuing simplicity in solving complex problems.Your analytical approach should be data-driven, with a deep understanding of customer needs and a passion for innovating on their behalf. You will participate in setting development team quality standards while maintaining a big-picture perspective. As a team player, you recognize that amazing results come from smart, creative, and empathetic teammates. You actively foster an inclusive team culture, provide constructive feedback, and help grow team members while holding them accountable for smart decisions and results.If you're passionate about pushing boundaries and driving innovation in the retail space, this is your chance to make a significant impact in an evolving industry.This role offers continuous learning opportunities, the chance to make a positive impact, and an engaging work atmosphere where you'll tackle novel challenges daily. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience- Experience programming with at least one software programming language- Bachelor's degree or equivalent Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is the most customer-centric company on Earth. We need exceptionally talented, bright, and driven people who are passionate about doing the right thing.We are looking for a AMZL Performance Manager to own the end-to-end network performance monitoring, analysis, and improvement function within Amazon's Last Mile Brazil organization. This role sits within the Ops Excellence team, part of the Partner Strategy & Experience (PSX) organization, covering the EDSP (External Delivery Service Provider), AMPL (Amazon Partner Logistics), and AMXL (Amazon Extra Large) programs.As an Individual Contributor, you will be the single-threaded owner of AMZL performance in a overall visibility — building and maintaining dashboards, conducting root cause analyses, tracking corrective actions, and providing data-driven recommendations that move operational metrics in the right direction. You will work closely with Operations, regional leadership, and cross-functional partners to ensure performance gaps are identified early, diagnosed accurately, and resolved systematically.This role reports directly to the Ops Excellence Manager and works cross-functionally with Operations, Finance, Planning, and partner-facing teams to ensure network performance decisions are data-driven, scalable, and aligned with Last Mile Brazil's growth objectives.This position is based out of an AMZL office and may require periodic travel to delivery stations across Brazil.If you are passionate about operational analytics, performance management, and driving measurable improvement across a complex logistics network, come join our team.Key job responsibilitiesOwn the end-to-end AMZL network performance view across EDSP, AMPL, and AMXL programs, providing a consolidated AMZL perspective on operational performance, defects, and trendsDrive AMZL overall performance monitoring and improvement across key performance metrics: DEA, Last Mile BPS, Concessions, TPH, DPPH, OTD, FPY, Scorecard, and SIRBuild and maintain scalable dashboards and reporting mechanisms that provide real-time visibility into network performance, partner performance, and operational KPIsConduct root cause analyses for performance deviations, identifying top offenders and structural defects across the partner networkDevelop and track corrective action plans in partnership with Operations and regional leadership, ensuring accountability and follow-through on short and mid-term improvementsEstablish and maintain KPI governance mechanisms — defining thresholds, escalation triggers, and performance review cadences (daily/weekly/monthly)Produce the weekly and monthly AMZL Network Performance Reports, including trend analysis, deep-dives on underperformers, and corrective action status across all partner programsSupport partner performance guidance by translating Amazon's operational standards into actionable insights and recommendations for logistics partnersIdentify patterns and systemic issues across the network, escalating structural problems to the Ops Excellence Manager with data-backed recommendationsPartner cross-functionally with Operations, Finance, Planning, and Procurement to align health diagnostics with broader business objectivesConduct periodic benchmarking analyses across nodes, clusters, and regions to identify performance gaps and best-practice sharing opportunitiesPresent network performance insights and improvement recommendations in governance forums (DDD/WBR/MBR), framing findings with business impact and clear calls-to-actionA day in the lifeYour day starts early — reviewing the automated daily health pulse across all EDSP, AMPL, and AMXL nodes. You spot a DEA drop at three stations in the Southeast cluster and immediately pull the granular data: it's a scan compliance issue tied to a recent route restructuring.By mid-morning, you've completed the root cause analysis and logged it in the corrective action tracker with a clear owner and 72-hour follow-up. You send a concise escalation summary to the regional Ops lead with recommended actions.Before lunch, you finalize the weekly Network Performance Report. This week's highlights: OTD improved 2pp network-wide after last month's UTR process change, but Concessions spiked in the North region. You prepare the talking points for the WBR — crisp, data-backed, with clear "ask" for leadership.After lunch, you deep-dive into a recurring pattern you've been tracking: three nodes with consistently high Ageing 3+ despite corrective actions. You build a hypothesis — shift handoff gaps during multi-cycle operations — and flag it to the Process Improvement leads for structural investigation.Late afternoon, you update your performance governance dashboard, adding a new automated alert for FPY drops below threshold. You also prep a partner support brief for an AMPL partner whose Scorecard has been trending red for two consecutive weeks.You close the day in a 1:1 with your manager (Ops Excellence Manager), reviewing your weekly priorities, sharing the systemic patterns you've identified, and aligning on next week's deep-dive focus areas.About the teamThe Network Performance function is part of the Ops Excellence team within Amazon Logistics' Partner Strategy & Experience (PSX) organization. We support the EDSP, AMXL, and AMPL programs across Brazil — a network of +30 logistics partners and +300 operational nodes.Our mission within Ops Excellence is to ensure Last Mile delivery metrics consistently move in the right direction by monitoring network performance, diagnosing defects, and driving data-powered corrective actions. The AMZL Performance Manager is the "eyes of the network" — providing the performance intelligence that fuels process improvement, operational standardization, and partner support across the entire PSX ecosystem. Basic Qualifications:- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role- Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.- Experience developing and implementing KPI goals and strategies based on broader organization goals- Experience demonstrating problem solving and root cause analysis- Experience working cross-functionally with tech and non-tech teams, including operations- Experience communicating complex ideas to technical and non-technical audiences- Experience in communication and presentation skills, both written and verbal in Portuguese & English Preferred Qualifications:- Experience in transportation or supply chain- Experience with data analysis and SQL- Experience with Lean or Six Sigma analytical techniques- 5+ years of developing automated reporting experience- Experience in influencing senior leadership through data driven insights- MBA, or Master's degree in supply chain management, operations, engineering, analytics or related field- Familiarity with key Last Mile metrics: DEA, Last Mile BPS, Concessions, TPH, DPPH, OTD, FPY, Scorecard, SIR- Experience supporting third-party logistics partners with performance improvement guidanceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is the most customer-centric company on Earth. We need exceptionally talented, bright, and driven people who are passionate about doing the right thing.We are looking for a Business Intelligence Analyst to join the Pricing & Payments team within Amazon's Last Mile Brazil organization, as part of the Partner Strategy & Experience (PSX) organization. This role owns the design, development, and maintenance of data intelligence solutions, automated mechanisms, and analytical frameworks that ensure pricing accuracy, payment reliability, and financial health across all delivery partner programs — EDSP (External Delivery Service Provider), AMPL (Amazon Partner Logistics), and AMXL (Amazon Extra Large).As an Individual Contributor, you will be the data and automation backbone of the Payments & Pricing function — building pipelines, dashboards, reconciliation mechanisms, and self-service tools that eliminate manual processes, reduce payment errors, and provide real-time visibility into financial operations. You will partner closely with Payments Specialists, Pricing Specialists, Finance, and Operations to turn complex data into actionable intelligence.This role reports directly to the Pricing & Payments Manager and works cross-functionally with Finance, Operations, Technology, and partner-facing teams.This position is based out of an AMZL office.If you are passionate about building intelligent data solutions, automating complex processes, and driving financial precision through analytics, come join our team.Key job responsibilitiesDesign, build, and maintain automated data pipelines and ETL processes that support payment reconciliation, pricing validation, and financial reporting across all partner programsDevelop and maintain SQL-based queries, views, and stored procedures to extract, transform, and analyze large-scale operational and financial datasetsBuild and maintain dashboards and reporting mechanisms (QuickSight, Tableau, or equivalent) providing real-time visibility into payment status, pricing accuracy, disputes, and financial KPIsCreate automated reconciliation mechanisms that identify payment discrepancies, pricing errors, and anomalies before they impact partners — reducing manual intervention and improving trustDevelop self-service analytical tools that enable the Payments and Pricing team to access insights without requiring ad-hoc requestsAutomate recurring reports and manual processes, driving efficiency gains across the Payments & Pricing functionConduct deep-dive analyses on payment cycles, dispute patterns, incentive effectiveness, and pricing model performance to support data-driven decision-makingBuild alerting and exception-handling mechanisms that proactively flag issues (e.g., payment delays, pricing inconsistencies, unusual dispute volumes)Partner with Technology and Engineering teams to define data requirements, validate data sources, and ensure data quality and integritySupport the development of pricing models and incentive simulations by providing historical data analysis, scenario modeling, and impact projectionsDocument all data solutions, pipelines, and mechanisms with clear technical specifications and operational runbooksPresent analytical findings and automation proposals to stakeholders, translating technical solutions into business valueA day in the lifeYour day starts by checking the automated health monitors you built for the payment pipeline. An alert fires — a batch of AMPL partner payments shows a 3% discrepancy against expected values. You dive into the SQL query that powers the reconciliation engine, identify a data source lag from a route restructuring, and push a fix before the payment cycle closes.Mid-morning, you join a sync with the Payments Specialists to review a new automated dispute detection mechanism you're piloting. The early results are promising: 40% of disputes that previously required manual review are now auto-classified and routed, saving 15+ hours per week.Before lunch, you finalize a new QuickSight dashboard for the Pricing team — it visualizes incentive effectiveness across partner segments, showing which incentive structures drive the best delivery performance per Real invested. You walk the Pricing Specialist through the self-service filters and drill-down capabilities.After lunch, you deep-dive into a request from the Ops Excellence Manager: they need historical payment data cross-referenced with partner Scorecard performance to validate a hypothesis about payment timeliness and delivery quality correlation. You build the query, visualize the results, and share a brief with your findings.Late afternoon, you work on your current sprint priority: automating the monthly partner payment summary that currently takes 8 hours of manual work. You're building a Python script that pulls from three data sources, reconciles automatically, and generates the formatted output — target: zero manual hours by next month.You close the day documenting the new pipeline you deployed this week and updating the team's automation roadmap with next quarter's priorities.About the teamThe Business Intelligence Analyst sits within the Pricing & Payments team, part of Amazon Logistics' Partner Strategy & Experience (PSX) organization. The Pricing & Payments function owns one of PSX's core pillars: "Pricing accuracy, incentive effectiveness, and payment reliability: ensuring financial health and trust across all delivery channels."The team manages pricing models, payment cycles, incentive structures, and dispute resolution for +30 logistics partners across Brazil. The BI Analyst is the technical engine of this function — building the data infrastructure, automations, and intelligence that enable the team to operate at scale with precision and speed. Basic Qualifications:- Bachelor's degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field- Knowledge of writing and optimizing SQL queries in a business environment with large-scale, complex datasets- Experience building data pipelines or automated ETL processes- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Experience with data scripting languages (e.g., SQL, Python, R, or equivalent) or statistical/mathematical software (e.g., R, SAS, Matlab, or equivalent)- Experience translating customer needs into business requirements- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in SQL Server/MySQL- Experience communicating technical concepts to non-technical audiences- Experience in communication and presentation skills, both written and verbal in Portuguese & English Preferred Qualifications:- Experience in Amazon Redshift and other AWS technologies- Experience with financial services, payments or e-commerce- Experience with creating automated alarms, reports and KPI metrics for plant management- Knowledge of finance, accounting, business or related field focused on analytics- Experience working with Git or an equivalent distributed version control system- Experience in program management, logistics, operations, supply chain, transportation, or equivalent- Experience automating routine tasks- Knowledge of data warehousing and data modeling- Master's degree in Math, Statistics, Computer Science, or related science field, or Master's degree or equivalent and 2+ years of data scientist experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Team LeadTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Developing and/or referring to performance metrics to drive team performance and business results.· Identifying the business impact of trends and making data backed decisions.· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.A day in the lifeAmazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamTeam LeadTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Key job responsibilitiesResponsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Developing and/or referring to performance metrics to drive team performance and business results.· Identifying the business impact of trends and making data backed decisions.· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis. Basic Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- Bachelor's degree- Experience with ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's Creator Services leads creator programs that span media, commerce, and culture. The Creator Services team includes Creator Partnerships, creator content studio Wondery, and physical production facilities Studio126. We connect creators and Amazon's diverse businesses, helping bring big ideas to life across Wondery, Amazon Music, Twitch, Audible, Amazon Games, and beyond. Join us in making Amazon the home for creators. We are seeking a skilled Data Engineer to join our Data & Tech team in building robust, production-ready systems that drive creator monetization at scale. Operating at the intersection of data and software engineering, you will collaborate with Business Intelligence engineers and cross-functional business stakeholders to standardize and curate datasets that underpin AI-driven initiatives and self-service analytics capabilities. You will also design and build internal tools and software that automate workflows, improve data accessibility, and accelerate creator monetization outcomes. This role sits within the Creator Services data and tech team, and also supports the Creator Ad Partnerships team. Key job responsibilities- Design, build, and maintain production-grade ETL/ELT pipelines that process data at scale with high reliability and performance - Architect and curate data models, warehouses, and dimensional schemas that serve as the foundation for self-service analytics and AI initiatives - Drive end-to-end technical ownership of data platform components — from system design and architecture reviews to deployment, monitoring, and incident response - Leverage AWS services — including Redshift, S3, Glue, Lambda, ECS, DynamoDB, and Bedrock — to build scalable and cost-efficient data platforms - Partner with BI engineers, program managers, and business stakeholders to translate data needs into technical solutions, while advocating for data engineering best practices across the team Basic Qualifications:- 3+ years of data engineering experience- 3+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Experience with database, data warehouse or data lake solutions- 3+ years with at least one programming language (Python, Scala, or Java) for data processing- 3+ years of developing and operating large-scale data structures for business intelligence analytics Preferred Qualifications:- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)- Experience in operational excellence, security compliance, and distributed systems resiliency- Strong foundation in data governance, access controls, and compliance standards (e.g., IAM least-privilege, data classification, security certifications)- Demonstrated ability to provide technical leadership and advocating for data engineering best practices across cross-functional teams- Skilled at designing and building internal tools, APIs, or software applications that serve data products or automate business processes- Experience applying AI/ML technologies (e.g., large language models, generative AI, or predictive modeling) to data engineering or automation use casesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 132,100.00 - 178,800.00 USD annually

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.- Ensuring infrastructure networking and computing systems remain available during production hours.- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.- Managing local technical projects.- Maintaining or creating policies, procedures, and processes.- Identifying root-causes of operational issues and process inefficiencies.- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.- Traveling up to 25% of the time. Basic Qualifications:- High school or equivalent diploma- 2+ years of professional experience- Bachelor's degree, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- Possess and maintain a current, valid Driver License Preferred Qualifications:- Bachelor's degree in Computer Science, Information Technology, or a related field- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in data center design, construction, operations, or facility maintenance- Experience communicating technical concepts to a non-technical audience- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Experience with written and verbal communication and presentation- Proven ability to work successfully with limited supervisionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Moreland - 25.00 - 41.00 USD hourly

Job DescriptionWith AI reshaping every layer of the software stack, we have an opportunity to reimagine consumer software experiences — making them smarter, more personal, and more useful every day. Join us in revolutionizing how millions of customers discover and interact with the web. The Silk team is building the next evolution of browsing - one that transforms passive web consumption into an intelligent, AI-powered experience that understands and anticipates user needs.About the RoleAs a Senior Applied Scientist on the Silk team, you'll be at the forefront of defining and building the future of web browsing in the AI era. This is a unique opportunity to shape both the scientific vision and product direction of a next-generation browser that will fundamentally change how customers shop, discover content, and engage with the web. You'll have the freedom to innovate across multiple advanced domains including:- Large language models and generative AI for intelligent browsing assistance- Advanced recommender systems for personalized content discovery- Natural language processing for deep web content understanding- Novel AI applications that transform traditional browsing paradigmsWhy This Role MattersThe browser is one of the most fundamental tools of the modern internet, yet the core browsing experience has remained largely unchanged for decades. At Silk, we're reimagining what a browser can be by integrating advanced AI capabilities that make web interactions more intuitive, efficient, and valuable for our customers. As a senior scientific leader, you'll have unprecedented opportunity to:- Define and own the technical vision for AI-powered browsing experiences that impact millions of users- Pioneer new approaches to web interaction that combine browsing with intelligent assistance- Build novel solutions that bridge content discovery, shopping, and entertainment- Drive innovation in areas like intelligent content summarization, shopping assistance, and AI-powered browsing tools- Shape the future of how customers interact with the vast knowledge and capabilities of the webImpact and LeadershipThis role combines scientific leadership with product ownership and technical execution. You'll:- Lead the definition and development of Silk's AI strategy and roadmap- Drive technical decisions that shape our product direction- Mentor and grow other scientists while building a culture of innovation- Collaborate with product and engineering leaders to bring scientific innovations to life- Influence the broader direction of Amazon's AI initiativesKey Responsibilities- Conceptualize and lead innovative research in ML and AI that transforms web browsing- Design scalable AI solutions that power next-generation browsing experiences- Guide technical approaches for complex ML projects while working with cross-functional teams- Drive deep data analysis to uncover customer insights and identify new opportunities- Work closely with engineering teams to bring ML innovations to production- Lead improvements in model scalability, efficiency, and automation- Stay at the forefront of ML research and apply relevant innovations- Contribute to Amazon's scientific community through publications and knowledge sharingWhy You'll Love ItYou'll work on challenging problems at massive scale while having direct impact on how millions of customers interact with the web daily. Our team combines the innovative culture of a startup with the resources and scale of Amazon. You'll have:- End-to-end ownership of scientific solutions that power next-generation browser experiences- Freedom to experiment with new ideas and approaches- Access to vast computational resources and unique datasets- Opportunity to work with and learn from world-class scientists and engineers- Direct influence on product strategy and technical direction- Platform to publish research and contribute to the scientific communityJoin us in building the future of intelligent web browsing that combines AI innovation with customer-centric experiences. This is your opportunity to reimagine one of computing's most fundamental tools and shape how the next generation discovers and experiences the web. Basic Qualifications:- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning Preferred Qualifications:- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- Experience with large scale distributed systems such as Hadoop, Spark etc.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 167,100.00 - 226,100.00 USD annually

Job DescriptionDo you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon’s transportation teams work to ensure the delivery of packages globally for customers around the world. Whether its large or small, we find solutions to make sure we are delivering on our promise for customers.Amazon’s Transportation Operations team is seeking for an EDSP SLS (Service Level Standards) Specialist to join our Brazil Transportation team. EDSPs are External Delivery Service Providers that means third-party operated Delivery Station which uses Amazon tools and technology to deliver Amazon packages through different regions of the country. AMPL (Amazon Partner Logistics) is the evolution of EDSP nodes with on-the-road payment per route instead of per package delivered.The EDSP & AMPL SLS (Service Level Standards) Specialist will be responsible to drive Service Level improvements on both Programs by proposing and implementing program measures and mechanisms. This position shapes performance and compliance as a continuous, process-led activity through tech & audits.Key job responsibilities- Analyze current SLS performance metrics, develop and propose program improvements.- Analyze partner feedback data and create actionable insights based on facts.- Design EDSP improvement initiatives and create measurement frameworks to monitor its effectiveness (including benchmarks with other geos).- Oversee continuous compliance processes, conduct and manage audits. Basic Qualifications:- Bachelor's degree or equivalent- Experience in a highly analytical, results-oriented environment with cross functional interactions- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Speak, write, and read fluently in English Preferred Qualifications:- Knowledge of Lean methodologies- Experience in program or project management- Experience in transportation and supply chainOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.Are you excited about building distributed systems with really challenging mix of requirements on availability, latency and consistency? Are you someone who enjoys the challenge of figuring out scalable and reusable technical solutions in the context of business problems with ever-growing complexity? If the answers are yes, our team might be the place for you.We are seeking a talented Software Development Engineer to join our team and take on a pivotal role focused on crafting and sustaining digital commerce automation solutions, developing systems or frameworks for reliability engineering, and enhancing operational processes.The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to enjoy working closely with their peers in a group of very smart and talented engineers.We're looking for people who are smart and can get things done, though the following skill sets provide a good foundation for a quick ramp up to being productive in our Java, AWS, Database, distributed system, AI, LLM. We're looking for a range of experience, from brilliant and motivated technical leaders with two years of work background.Key job responsibilities- Work with competitive team who build project that support scalem availability and concurrency.- Full handson coding- Participate in design and architecture discussions and take decisions. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- 3+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Artificial Intelligence and Machine Learning background, and sales skills necessary to help companies transform their industries by positioning Amazon Web Services (AWS) as the Generative AI service provider of choice? Do you love building new strategic and data-driven businesses? Do you want to join Generative AI Specialty sales organization, one of the fastest-growing organizations within AWS? Join the Cloud Sales Center (CSC) Gen AI Specialist team as a Sales Specialist!As a Generative AI Sales Specialist, you will be at the forefront of driving adoption for AWS's AIML and Generative AI services. Your role will involve identifying high-value customer opportunities within a specific territory and engaging with AWS customers to understand their needs and align them with AWS Generative AI solutions. You will leverage your consultative expertise to become a trusted advisor, guiding customers in embedding and deploying AWS Generative AI solutions to unlock new value streams and solve key business problems using AWS AIML services. With a passion for developing high-potential opportunities and executing effective strategies, you will own the full-cycle sales, from identifying qualified leads to realizing revenue. You will understand a customer’s business initiatives, help craft account plans to achieve those initiatives, identify and drive opportunity win plans to enabling those business initiatives, and ensure successful launch to realize both customer vision and AWS revenue. You will earn trust with Line of Business, Data Science, and IT personas. You will understand detailed business drivers in your forecast, and intentionally work the best opportunities that maximize your ability to hit revenue goals.Furthermore, you will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to so that you are growing knowledge ahead of your customers. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-300-level, with the detailed “how” being provided by solution architects. You can conduct compelling executive conversations on the transformational possibilities of generative AI and data, resulting in subsequent meetings with the wider team.Key job responsibilities- Accelerate customer adoption by defining and executing sales plays within your assigned accounts. Your strategies will leverage AWS Sales and our partner ecosystem.- Ideate with Line of Business and C-suite leaders, building trust with your technical expertise, and following through to help solve their most compelling business problems.- Act as the front line within your accounts for all specialist customer engagement in your tech domain.- Create and articulate compelling value propositions that address specific needs of your customers.- Partner with the world’s biggest system integrators to deliver on customer projects.- Spearhead market expansion by pinpointing new customer segments and Gen AI use cases- Collaborate cross-functionally to continuously strengthen AWS's Gen AI value proposition- Gather customer input and experiences enabling our service team to innovate on behalf of our customers- Establish credibility and trust with the customers, account teams and service teams.- Drive sales efforts spanning multiple lines of business with decision-making authority and budget ownership.- Engage systems integrators and closely collaborate with AWS partners to deliver maximum customer value- Develop and deliver compelling ROI to drive adoption of AWS Gen AI solutionsA day in the lifeOnce you have completed your onboarding plan, you will be equipped to help account teams by leading sales opportunities through the technical and business validation stages. Your first task will be to prioritize your top customers and opportunities. After you understand their business objectives, you will create and lead win plans through to launch. You will become an active member of the account teams, helping them scale to meet the critical needs of our customers. As you deliver value to these customers, you will learn to scale your reach out to more customers in your territory.About the teamWe are a team of Generative AI Sales specialists that help our SMB, Enterprise, ISV and Startup customers transform their business in order to improve operational efficiency and develop new revenue streams by leveraging their data and the AI capabilities of the AWS Cloud and our AI application partners. We collaborate on customer initiatives, finding ways we can help each other, help our customers.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 3+ years of full sales cycle, technology sales or equivalent business development experience- Experience engaging and influencing senior executives- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies Preferred Qualifications:- L300 AWS AIML knowledgeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 92,400.00 - 160,000.00 USD annuallyUSA, VA, Arlington - 92,400.00 - 160,000.00 USD annuallyUSA, WA, Seattle - 92,400.00 - 160,000.00 USD annually

Job DescriptionAt Amazon, Security is our highest priority. Our team owns building products and services (within the host operating systems and third party software vulnerability management domains) enabling our builders to reduce security risk at the fastest speed possible. We continually work with the latest technologies and encourage a life long learning model. We are never bored and always have an interesting and challenging task to solve. We're seeking an experienced Software Development Engineer to join our AWS Vulnerability Management team, responsible for building and maintaining critical security services that help protect AWS customers and infrastructure.Our team is at the forefront of cloud security, developing innovative solutions to identify and mitigate security risks before they can be exploited. You'll be handling complex challenges related to scaling vulnerability management across AWS's ever-growing infrastructure. This role offers the opportunity to:1) Build next-generation vulnerability management systems that operate at cloud scale2) Design and implement machine learning-based vulnerability prediction and prioritization systems3) Work directly with AWS service teams to integrate security controls and vulnerability assessments4) Collaborate with world-class security engineers and researchers to stay ahead of emerging threats5) Participate in the full software development lifecycle, from design through deployment and maintenanceWe are open to hiring candidates to work out of one of the following locations:Austin, TX USAExport Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen.Key job responsibilitiesDesigning and building services that scale for millions of users and systems. Driving new innovation in the Amazon/AWS ecosystem and "Think Big!" Continually learn different technologies and architectures to ensure we have the correct solutions Java, Python, Big Data, Microservices etc.Solving complex problems with elegant solutions by working across teams and organizations in Amazon.Own your solutions and the entire life-cycle, from the roadmap to the architecture to implementation and continuous iterative development.A day in the lifeDuring a regular day engineers within our team work across multiple organizations and multiple technologies to ensure that AWS maintains the correct security posture. We partner with the compliance and application security teams to identify and work through any potentially impactful issues. We also define and maintain highly scalable solutions built on AWS Services to improve the visibility and tracking of security exposures worldwide. The AVM team has engineers in Seattle, Virginia(HQ2), Austin, and New York. We have a mix of both new and tenured engineers that all bring a unique aspect with them to any challenge. The team is made up of Software Development Engineers, Security Engineers, and System Development Engineers all working together to ensure our solutions meet/exceed the needs of our customers and are scalable. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 143,700.00 - 194,400.00 USD annually

Job DescriptionAt Amazon, Security is our highest priority. Our team owns building products and services (within the host operating systems and third party software vulnerability management domains) enabling our builders to reduce security risk at the fastest speed possible. We continually work with the latest technologies and encourage a life long learning model. We are never bored and always have an interesting and challenging task to solve. We're seeking an experienced Software Development Engineer to join our AWS Vulnerability Management team, responsible for building and maintaining critical security services that help protect AWS customers and infrastructure.Our team is at the forefront of cloud security, developing innovative solutions to identify and mitigate security risks before they can be exploited. You'll be handling complex challenges related to scaling vulnerability management across AWS's ever-growing infrastructure. This role offers the opportunity to:1) Build next-generation vulnerability management systems that operate at cloud scale2) Design and implement machine learning-based vulnerability prediction and prioritization systems3) Work directly with AWS service teams to integrate security controls and vulnerability assessments4) Collaborate with world-class security engineers and researchers to stay ahead of emerging threats5) Participate in the full software development lifecycle, from design through deployment and maintenanceWe are open to hiring candidates to work out of one of the following locations:Austin, TX USAExport Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen.Key job responsibilitiesDesigning and building services that scale for millions of users and systems. Driving new innovation in the Amazon/AWS ecosystem and "Think Big!" Continually learn different technologies and architectures to ensure we have the correct solutions Java, Python, Big Data, Microservices etc.Solving complex problems with elegant solutions by working across teams and organizations in Amazon.Own your solutions and the entire life-cycle, from the roadmap to the architecture to implementation and continuous iterative development.A day in the lifeDuring a regular day engineers within our team work across multiple organizations and multiple technologies to ensure that AWS maintains the correct security posture. We partner with the compliance and application security teams to identify and work through any potentially impactful issues. We also define and maintain highly scalable solutions built on AWS Services to improve the visibility and tracking of security exposures worldwide. The AVM team has engineers in Seattle, Virginia(HQ2), Austin, and New York. We have a mix of both new and tenured engineers that all bring a unique aspect with them to any challenge. The team is made up of Software Development Engineers, Security Engineers, and System Development Engineers all working together to ensure our solutions meet/exceed the needs of our customers and are scalable. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 143,700.00 - 194,400.00 USD annually