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    Job DescriptionWe're looking for a Principal TPM who combines deep product thinking with world-class program execution to lead the next generation of AI-powered insights products for Amazon Publisher Monetization. You'll own product strategy, roadmap, and customer experience for our insights suite while partnering across multiple organizations to understand their business problems, translate them into product requirements, and drive adoption of solutions that accelerate insights automation and self-service.The right candidate thrives in ambiguity, is technical enough to engage on agentic system architecture, and has the product instinct to turn business problems into scalable AI-first solutions. You'll be the single-threaded owner for our most critical initiatives—operating at the intersection of product management, technical program management, and AI innovation.Key job responsibilitiesOwn end-to-end product strategy, roadmap, and success metrics for APM's agentic insights suite, aligned to VP-level business goalsPartner across APM, Finance, and Publisher organizations to translate business priorities and unmet needs into product capabilitiesAuthor Working Backwards documents (PR/FAQs, one-pagers) that articulate customer problems, solutions, and measurable outcomesDrive adoption through executive engagement, demos, enablement programs, and success metricsEstablish the operating cadence: sprint planning, cross-team syncs, executive reviews, and launch readinessInfluence engineering architecture decisions for extensibility, cost-efficiency, and publisher-scale data complexityBuild mechanisms for continuous feedback, adoption measurement, and iteration that deliver clear business valueDefine and track program KPIs: adoption, accuracy, time-to-insight, coverage expansion, and business impactIdentify organizational gaps and build repeatable processes, tools, and frameworks that scale beyond a single initiativeA day in the lifeYour focus is advancing our agentic insights platform—intelligent systems enabling Amazon Publisher Monetization stakeholders to access answers independently. You'll bridge business needs and technical possibilities alongside product and engineering teams.Days might include reviewing product launch feedback, identifying usage patterns, facilitating working sessions with finance and product partners to translate priorities into requirements, and documenting strategy through detailed problem-approach-outcome documents.You'll engage in technical architecture conversations ensuring scalable, cost-efficient solutions for publisher-level data complexity. You'll also design processes that drive momentum: sprint planning, cross-team synchronization, and executive reviews demonstrating progress and impact.About the teamWe build scalable intelligence that delivers fast, accurate, and actionable insights across Amazon Publisher Monetization. Our team serves business, product, technical, and science teams—replacing manual, request-driven analytics with self-service, AI-powered experiences. Our solutions range from structured queries and dynamic dashboards to conversational analytics agents that let stakeholders get answers independently.We're committed to becoming the trusted insights partner for every team within Amazon Publisher Monetization, driving measurable business impact through thoughtful product design and reliable execution. When you join us, you'll work alongside colleagues who are passionate about making data accessible and actionable, and you'll have the opportunity to shape how our organization evolves its relationship with insights and analytics. Basic Qualifications:- 10+ years of technical product or program management experience- 5+ years of hands-on work managing complex technology projects experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience working directly with engineering teams- Experience effectively communicating complex concepts through written and verbal communication- Bachelor's degree in Computer Science, Computer Engineering, Data Science, Information Systems, or related STEM fields Preferred Qualifications:- Experience building agentic AI systems, multi-agent architectures, or LLM-powered applications in production- Background in advertising technology, publisher monetization, or media analytics- Experience transitioning teams from reactive operating models to proactive, self-service productsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 177,000.00 - 239,400.00 USD annually
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    Job DescriptionAmazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 60% of Amazon's total sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 19 overseas marketplaces, and supporting local businesses’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.Strategic Partner Development team primarily works with local strategic key partners to create/shape better local supporting ecosystem for Amazon Global Selling to operate and develop in our 12 offices across China and for prospects and Amazon Sellers to better engage in and grow our business. The role we’re hiring is a Sr Regional Partner BD Manager for strategic regions which are identified as CN Global Selling next growth engine. We are looking for an enthusiastic candidate with the passion to identify new opportunities, develop and implement regional tailor-made strategies, drive new partnerships to support New Region business growth.Key job responsibilitiesHis/her responsibilities include but not limited to: 1) Identifying and building regional partnerships to drive Amazon Global Selling's penetration in the local market; 2) Building the regional alliance system with key partners to enhance their support for Amazon Global Selling business and cross-border e-commerce industry; 3) Facilitating high-level meetings between Amazon Global Selling executives and key stakeholders; 4) Working closely with corporate functions such as PP, PR, Legal, and Tax for prior alignment. Basic Qualifications:- Can work proactively and independently, meet deadlines, and deliver on projects and tasks- Experience in large complex deal negotiations with a successful track record- Experience communicating results to senior leadership, or experience delivering results for large, cross-functional initiatives/projects- Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses- 10+ years working experience, among which 5 + years in partnership development, business development, or project management; Preferred Qualifications:- Experience within e-commerce or Retail fields- Experience with business development, partnership management, or sourcing new businessOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThis is a contractual role At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.This is an individual contribution (IC) role with no direct reports.Essential Responsibilities:• Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees• Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon• Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate• Critically assess and adjust the case management plan to an employee’s changing needs• Address and respond to sensitive situations• Troubleshoot issues and seek to remove barriers before, during, or after a leave event• Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs• Identify and solve problems that may arise, sometimes with limited information• Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace• Educate managers and business partners on employee concerns and needs prior to being off or returning back to work• Communicate regular updates to employees and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state regulations, and company policy• Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate• Other duties as assignedKey job responsibilitiesThe DLS Case Manager serving as the single point of contact for employees throughout their entire leave or disability experience. Initiate and respond to inquiries regarding leave and disability events, benefits, and available options Provide holistic case management including reviewing medical documentation and adjudicating leaves in compliance with federal/state laws, leave plans, and company policy Leverage duration guidelines, best practice tools, and internal resources to manage leave events effectively Assess and adjust case management plans based on employees' changing needs and circumstances Address sensitive situations with professionalism and resolve barriers before, during, or after leave events Identify and solve problems proactively, sometimes with limited information Facilitate smooth return-to-work and ramp-back plans for employees resuming duties Educate managers and business partners on employee needs related to leave transitions Communicate regular updates to employees and stakeholders verbally and in writing Maintain accurate system records and documentation in a timely manner Ensure compliance with standard work processes, federal/state regulations, and company policy Coordinate with third-party administrators, HR, Safety, Legal, Payroll, Benefits, and other departments as neededThis is an individual contributor (IC) role with no direct reports.A day in the lifeDaily activities include reviewing and adjudicating medical documentation, responding to employee and stakeholder inquiries, and updating case records in real time. Case Managers assess evolving employee needs, troubleshoot barriers, and coordinate with HR, Legal, Payroll, Safety, and third-party administrators to resolve issues. They communicate decisions, next steps, and status updates to employees and managers both verbally and in writing. Additional activities include facilitating return-to-work plans, educating business partners on leave-related processes, and ensuring all actions comply with federal/state regulations and company policy. Case Managers proactively identify risks, escalate sensitive situations, and apply best practice tools to drive timely case resolution Basic Qualifications:- Bachelor's degree or equivalent in a related field- 2+ years of customer service experience, or Bachelor's degree in business, HR, or a related field- Experience in direct customer support- Knowledge of Microsoft Office including Outlook, Word, and Excel Preferred Qualifications:- Master's degree- Experience working with and protecting confidential and sensitive HR information- Experience with process improvement and stakeholder management- Experience and knowledge in Six Sigma belts and process improvement initiatives.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Worldwide Grocery Private Brands International team is looking for an entrepreneurial, experienced, and analytical Senior Quality Manager. You will join a dynamic, fast-paced, fun and collaborative work environment where you will help build and scale our business within both physical stores and online channels. This role ensures that products are consistently produced and delivered to our customers to our quality expectations. You will be expected to drive activities across several stakeholder teams including Product Development, Category Managers, Food Safety, Marketing, Supply Chain, Operations, and suppliers to ensure the maintenance of quality expectations for our food & beverage products. This position will focus on monitoring product performance of launched products, managing trend analysis, customer complaint issue identification, facilitate product and process improvement initiatives with suppliers and internal cross-functional teams. This position will influence process improvements to commercialization processes and upstream product and supplier decisions through product quality benchmarking at category and subcategory levels, leveraging product testing and customer insights. This position will ensure robust quality performance reporting mechanisms, aligned with Worldwide Product Quality team to track program, product, and supplier performance metrics. The position will require resourcefulness and creativity to learn new tools and systems to identify opportunities to drive automation and simplification of data management. The right person for this role must be customer obsessed and enjoy using data and mechanisms to drive improvements that maintain customer trust with of our brands and products. The successful candidate will be self-motivated, enjoy working with data and identifying trends from large data sets, have high attention to detail, strong vision for quality standards and programs, able to develop sound recommendations for product/process improvements. This candidate must be able to build and maintain strong interpersonal working relationships across teams and regions, able to earn trust and influence teams, be solution oriented, have solid problem-solving skills, and ability to communicate clearly (verbal and written) with technical and non-technical teams alike, and be motivated by a fast-paced dynamic environment.Key job responsibilitiesEnsure robust WW Product Quality program, supporting both pre-launch and post launch initiatives. Ensure inspection mechanisms across all quality programs to ensure Amazon standards are met and maintain ongoing alignment of quality metrics, KPIs, and SOPs across regions. Ensure effectiveness of Quality Underperforming Product Program to monitor product performance post launch and drive improvement initiatives, working effectively with cross-functional stakeholders and suppliers. Navigate roadblocks and work with cross-functional stakeholders and suppliers to drive corrective actions without compromising on product safety, compliance, or customer satisfaction. Ensure robust technical supplier performance assessments, supplier quality probation programs, and support supplier process improvements initiatives. Ensure robust management of quality performance metrics and reporting mechanisms. Basic Qualifications:- Experience in product or program management, product marketing, business development or technology- Experience using data and metrics to influence senior leadership and drive organizational change- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)- Experience managing multiple projects, prioritizing, planning, and managing time- Experience in manufacturing, production, distribution logistics environments, retail, or grocery management roles Preferred Qualifications:- Experience with AI/ML technologies- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience in creating process improvements with automation and analysis- Diversified experience with entire product lifecycle and supply chain (R&D, scale-up, material sourcing, operations management, customer feedback).Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe REALM Team in Hyderabad is looking for a System Development Engineer who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Transportation Technology Services. DevOps Engineer will be specializing in application support of WW Amazon transportation systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, Java), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes Preferred Qualifications:- Experience with distributed systems at scaleOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for: - Communicating with customers directly in-person, in addition to communicating via phone and email - Empathizing with and prioritizing customer needs - Upholding company values and respecting every customer - Resolving issues and setting appropriate expectations with customers - Clearly understanding and responding appropriately to the issues that customers present - Consistently composing grammatically correct, concise, and accurate written responses to customer issues - Approaching problems logically and with good judgment to ensure the appropriate customer outcome - Making quick and effective decisions on behalf of the customer - Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation: - Carry, lift, push and pull up to 49 pounds - Frequently push, pull, squat, bend and reach - Stand and walk during shifts lasting up to 12 hours - Work in an environment where the noise level varies and can be loud (hearing protection will be provided) - Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IN, Elkhart - 18.00 - 25.00 USD hourly
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    Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilities include, but are not limited to:- You will maintain and oversee material handling equipment (MHE) and facility equipment, such as Fire Life Safety (FLS) systems- You will lead a team of service technicians and develop training plans, as well as oversee vendors making planned and emergency repairs- You will install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.- You will create and close out work orders with data including labor hours, equipment maintenance, and parts used, as well as develop job plans for emergency repair of critical assets- - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of conducting predictive and preventative maintenance procedures experience- 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 4+ years of reading blueprints and electrical schematics experience- 4+ years of electrical and electronic principles experience- 4+ years of demonstrating safety standards experience- 4+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience Preferred Qualifications:- Associate's degree in Mechatronics or a related technical field- Experience leading engineering teams as a mentor or tech lead- Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements- 2+ years of programmable logic controls (PLC) programming experience- 2+ years of robotics system components and controls experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Union City - 40.00 - 46.00 USD hourly
  1. Amazon

    EHS Specialist - Roseville

    • Full Time
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    Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Roseville - 27.00 - 33.00 USD hourly
  2. Amazon

    Factory OPM, RBKS - Shenzhen

    • Full Time
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    Job DescriptionRBKS Accessories is the accessories and peripherals division for RBKS, managing a $160M+ annual portfolio across 200+ products, 10+ contract manufacturers, and multiple product categories including alarm sensors, smart lighting, solar panels, battery packs, chimes, and mounting solutions.We are seeking a Senior Operations Program Manager to spearhead projects developing next-generation safety and security products in Smart Lighting, Sensing, Gateway, and Accessories. The ideal candidate will excel at leading Contract Manufacturer (CM) projects, implementing creative solutions, and delivering results in a fast-paced environment. We're looking for an innovative problem-solver who thrives under pressure, builds strong team relationships, and embodies Amazon's Leadership Principles. This role requires a unique blend of operational excellence and creative thinking to drive the future of our smart home security offerings.Key job responsibilitiesKey job responsibilities• Program Management: Drive manufacturing operational readiness and project management across factories, optimizing efficiency throughout the product lifecycle from PVT to EOL.• Product Development Support: Facilitate product maturity and design for manufacturing during NPI, while managing engineering and manufacturing change requests in SEA CM factories during MP stage.• Supply Chain Oversight: Monitor CM production, supply, and fulfillment, mitigating operational risks and ensuring timely delivery and quality standards. Oversee line bring-ups, qualifications, material availability, and quality issues.• Performance Management: Collaborate with CM partners to meet or exceed KPIs in on-time delivery, quality, flexibility, and throughput/UPH.• SEA CM Capability Enhancement: Develop transferred programs in SEA CMs, conduct 5M1E reviews, drive CM readiness, and enhance overall site maturity for both NPI and MP stages. Support automation capability improvement and supply chain localization.• Capacity and Resource Management: Monitor and align actual line capacity, manpower, and manufacturing resources with production targets in SEA factories.• Testing and Cost Management: Oversee on-site testing fixture qualification and status. Support cost-saving initiatives while maintaining quality and efficiency in SEA CMs' operations. A day in the lifeYou'll join a diverse and talented team developing innovative lighting, sensor, gateway, and accessory products for our Doorbell and Camera systems, enhancing the experience for our Neighbors. Our multidisciplinary group of product managers and engineers is dedicated to rapidly delivering cutting-edge products to market.In this fast-paced environment, you'll be challenged to balance cost, schedule, and performance requirements. The ideal candidate thrives in dynamic, sometimes uncertain conditions, and can contribute creative solutions while demonstrating strong leadership and technical expertise. Your ability to collaborate effectively and drive innovation will be key to our success in this competitive and evolving smart home security landscape.About the teamThe RBKS Accessories Operations team, based in Shenzhen, Taipei, Vietnam, encompasses Product Operation Management, Factory Operation Program Management, Business OEM, Materials Management, PO & Fulfillment, and Quality Management. Our focus is on Ring Smart Lights, Sensors, Gateway, and Doorbell & Camera Accessories.Our mission is to create the most trusted, high-quality products that enhance customer experience and drive incremental profit for Amazon. We strive to offer superior value, safety, and availability compared to competitors, making it easier for customers to choose our products in their shopping journey.By excelling in these areas, we aim to optimally position our products and simplify purchase decisions, ensuring our customers always feel at home with our solutions. Basic Qualifications:- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAre you passionate about designing scalable analytics solutions that drive operational excellence across one of the world's largest transportation networks? As a Senior Business Intelligence Engineer on the Global Transportation Services (GTS) — Transportation Engineering Systems (TESS) team, you will own the end-to-end design, development, and delivery of data engineering and analytics solutions that power 3P transportation performance visibility, automation, and decision-making across North America.You will operate as a technical leader, defining the analytics strategy for critical business domains including 3P performance metrics, externalized software tooling, and cross-border metric parity. You will independently identify ambiguous, complex problems, decompose them into actionable workstreams, and deliver scalable solutions with minimal guidance. You will influence roadmaps, mentor junior engineers, and partner directly with senior leadership to translate business strategy into data-driven capabilities.Key job responsibilities- Own the architecture, design, and delivery of automated data pipelines, self-serve analytics tools, and reporting solutions for 3P transportation performance metrics across US and Canada - Lead the development of scalable data solutions for externalized FC software metrics (FAAST), e-DSP metrics, and FDI data pipelines — defining ingestion patterns, transformation logic, and consumption layers - Drive US/CA 3P metric & tooling parity initiatives, identifying gaps and delivering unified analytics frameworks - Own the 3P S&OP dashboard development end-to-end, from requirements gathering through deployment and iteration- Define technical standards, mentor BIEs and analysts on the team, and conduct design/code reviews - Influence cross-functional roadmaps by partnering with engineering, product, and operations leadership to shape the analytics strategy for 3P externalized toolsA day in the life**A day in the life** You will start your day reviewing the health of production pipelines you own and triaging any data quality issues impacting downstream consumers. You may then lead a design review for a new automated metrics solution, or dive into a deep-dive analysis on Canada 3P linehaul performance to present findings and recommendations to senior leadership. You will balance hands-on technical execution with strategic thinking, cross-team influence, and people development. Basic Qualifications:- 5+ years of SQL experience- 5+ years of processing large, multi-dimensional datasets from multiple sources experience- 5+ years of developing automated reporting experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with statistical analytics and programming languages such as R, Python, Ruby, etc.- Experience using Cloud Storage and Computing technologies such as AWS Redshift, S3, Hadoop, etc.- Experience in scripting for automation (e.g. Python) and advanced SQL skills. Preferred Qualifications:- Master's degree in statistics, data science, or an equivalent quantitative field- Experience managing, analyzing and communicating results to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 130,400.00 - 176,300.00 USD annually
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    Job DescriptionJoin Amazon's Legal Department as an Associate Contracts Manager and shape how we build trusted partnerships across our technology ecosystem. You'll review, draft, and negotiate critical contracts that enable Amazon and AWS to innovate at scale, while collaborating with internal teams to streamline processes and solve complex business challenges.Key job responsibilities- Review, draft, and negotiate a variety of commercial agreements including hosted services agreements, software licensing agreements, professional services agreements, amendments, and non-disclosure agreements- Provide day-to-day legal counsel to business clients on transactions, processes, and communications, helping them navigate complex commercial relationships- Identify and implement process improvements across the legal team to enhance efficiency and consistency in handling commercial matters- Manage multiple contracts and priorities simultaneously, meeting tight deadlines while maintaining attention to detail- Collaborate with internal and external stakeholders to resolve contract issues and support successful transaction outcomesA day in the lifeAs an Associate Contracts Manager, you'll be at the center of our technology sourcing work, supporting Amazon's internal technology teams and AWS with contract management. Your day might include reviewing a hosted services agreement, drafting amendments to software licensing contracts, or negotiating terms with external partners. You'll provide strategic advice to business clients on transactions and processes, helping them navigate complex commercial relationships. Beyond routine contract work, you'll identify opportunities to improve how we handle agreements—finding ways to simplify workflows and reduce friction across the legal team. You'll work across multiple projects simultaneously, shifting between detailed contract analysis and collaborative problem-solving with colleagues who depend on your guidance.About the teamWe are the Enterprise Tech Sourcing Legal team within AWS Products Legal, and we support business teams across Amazon and AWS as they pursue technology transactions, product developments, and launches. Our mission is to enable innovation by providing clear, practical legal guidance that builds trust with both internal stakeholders and external partners. We're committed to creating an environment where thoughtful legal work meets collaborative problem-solving. As part of our team, you'll work alongside colleagues who value both precision and partnership, and you'll contribute to our ongoing effort to make legal processes more efficient and accessible to the business teams we serve. Basic Qualifications:- Experience in reviewing, drafting, and negotiating commercial contracts- 2+ years of contracts management experience Preferred Qualifications:- Can work proactively and independently, meet deadlines, and deliver on projects and tasks- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)- Bachelor's degree or equivalent- 2+ years of in-house legal experience- Ability to simplify legal and contracting processesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 101,800.00 USD annually
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    Job DescriptionCome and build innovative services that protect our cloud from Internet-scale security threats! Use AI to help defenders outmaneuver threat actors.As an analytics engineer on our team, you’ll help build and manage software that detects and mitigates cybersecurity threats across Amazon, including unauthorized vulnerability scanning and exploit attempts. You’ll work with data scientists, security engineers, and other software engineers across multiple teams to develop innovative security solutions at a massive scale. Our services protect the AWS cloud for all customers and help preserve our customers’ trust in us. You’ll get to use the full power and breadth of AWS technologies to build services that proactively protect every single AWS customer, both internally and externally, from security threats – not many teams can say that!Our work is often highlighted at re:Invent, re:Inforce, security blogs, and podcasts! - https://aws.amazon.com/blogs/security/how-aws-uses-active-defense-to-help-protect-customers-from-security-threats/- https://aws.amazon.com/blogs/security/how-aws-improves-active-defense-to-empower-customers/- https://www.youtube.com/watch?v=3Qj7rypkzGg- https://podcasts.apple.com/de/podcast/the-new-security-landscape-ai-agents-automation-and/id1482820161?i=1000766141510&l=en-GBKey job responsibilitiesOn Sonaris, an analytics engineer blends software, security, and science to solve problems independently or in partnership with experts in each discipline.- Research, identify, and prioritize security problems that can be detected using automation- Develop everything from detection prototypes to internet scale systems to solve classic and emergent security problems - Deep dive into data to differentiate benign and malicious activity.A day in the lifeYou will balance emergent security needs with the strategic advances we need to make the cloud safer for everyone. You will stay aware of threat activity by digging into industry reports and querying security telemetry to find indicators and trends. You will perform exploratory data analysis and your findings will be key to building the right security detections and mitigations. You will both write code for proofs of concept while also leveraging the talents of a multidisciplinary team to deliver operationally robust automated solutions. This will lead to big security wins for Amazon and its customers.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including the cloud.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexibility is part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Understanding of Tactics, Techniques, and Procedures (TTPs) used by threat actors or groups Preferred Qualifications:- Bachelor's degree in computer science or equivalent- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Knowledge of host and network telemetry data (e.g., process lists, application logs, NetFlow) and networking protocols such as HTTP, DNS and TCP/IP- Experience with analytic development for endpoint and/or network securityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually
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    Job DescriptionOur Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Operations Manager is responsible for all aspects of the operations of a functional area for one of our Fulfillment Centers including, people management and development, process, and meeting or exceeding the expectations and promise made to our customers. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the Fulfillment Center. As a senior leader you will oversee upwards of 1,000+ salaried and hourly employees, in a fast-paced, complex operations facility up to a million square feet. Our Senior Operations Managers serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint. Key job responsibilities•Owns and delivers the operational budget for functional area, including safety, productivity, financial planning, labor planning, and operational goals. •Responsible for providing strategic level/long-term planning (3, 6, and 12 months out), including labor planning, rate forecasting, and peak season planning. •Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. •Effectively leverages Operations and Area Managers to solicit ideas and understand problems and challenges in the building. •Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings. •Establishes objectives and metrics for safety, quality, productivity, and customer experience.•Sets clear goals and expectations for Operations and Area Managers; measures performance, provides feedback, and holds leaders accountable. •Mentors and develops leaders and staff. •Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire. •Works closely with support staff (HR, Finance, •Maintenance Engineering, Safety, IT, and other leaders) to build and secure support and resources for projects and initiatives.About the teamInclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree or equivalent- Speak, write, and read fluently in English, and have the ability to take direction in English- 10+ years of direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment- 10+ years of performance metrics, process improvement or lean techniques experience- +10 YOE with staffing lifecycle, including interviewing, hiring, performance management, and terminations Preferred Qualifications:- Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design, or equivalent business experience- Degree in Engineering, Operations or related technical field; MBA or Master’s degree preferred- Interest in long-term career development through assignments in multiple buildings across the nationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in out sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.The Transportation Operations Manager has complete responsibility for Transportation Operations at a number of sites within a pre-defined region of the country. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Supervisory Responsibilities: • Lead and supervise a team of Transportation Area Managers that are located within the individual sites in an effort to streamline logistics within each individual operation• Responsible for the overall safety, quality and performance and customer experience of your region• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures • Accountability for meeting and exceeding operational goals• Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs• Mentor, train and develop teammates for career progression and learning • Ability to develop and share best practices across the shifts and network• Travel up to 50% may be required• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Rockford - 91,000.00 - 136,500.00 USD annually
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    Job DescriptionAmazon are seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our Madrid, Zaragoza, London or Dublin, the TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business.Our Technical Program Managers lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through Construction and into Operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget.The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few.Key job responsibilities• Take large, complex projects and break them down into manageable pieces,• Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams.• Up to 25% travel is envisaged within EMEA.• Be responsible for end-to-end program delivery from pre-contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region.• Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects.• Build and maintaining overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.• Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand.• Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements.• Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.A day in the lifeAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Basic Qualifications:- Experience as a Program Manager in capital projects, physical infrastructure or mission critical environments- Experience in industrial or commercial engineering or project management in Mission Critical facilities including but not limited to: data centers, power generation, or oil/gas facilities- Experience directly related to the design or construction of data centers- Experience managing large-scale projects from end to end Preferred Qualifications:- Experience working with multiple stakeholders at various levels and in different locales to drive alignment- Bachelor's degree in Construction Management, Electrical, Mechanical, Civil Engineering, or a similar technical disciplineAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAt eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. As eero expands into the enterprise space, serving corporate offices, hospitality venues, retail locations, multi-dwelling units, and large-scale managed deployments, we need engineers who can support the complexity of these environments. We are seeking a Sr. Enterprise Network Support Engineer (NSE) to join our team of existing NSEs across the globe. Enterprise NSEs investigate fleet and customer-impacting issues across large-scale deployments, serve as SMEs for our enterprise product, engineering, partner, and CX teams, and provide escalation support to senior leadership. Enterprise NSE’s are the first line of support when it comes to identifying issues that can impact the enterprise customer experience, and this role will ensure we are meeting our commitments to enterprise customers and partners across the globe.A day in the lifeAs a member of our Enterprise Support Engineering team, you will be looked upon as an SME for ourenterprise products and deployments. You’ll mentor CX Agents, while working alongside them on complexenterprise customer issues.As an Network Support Engineer - Enterprise, you will:- Serve as an expert on enterprise networking, fleet monitoring, and multi-site deployment support practices.- Handle complex enterprise network issues across corporate, hospitality, retail, MDU, and managed service environments, serving as the escalation point of contact for business leaders, IT directors, and MSPs.- Drive enterprise support strategy, as defined by your leadership, and model technical troubleshooting methods for agents to follow across large-scale deployments.- Work collaboratively with stakeholders across the organization—including enterprise sales, partner engineering, and product teams—acting as the Voice of the Customer when making technical recommendations. Investigate enterprise customer contacts, drilling into unique and complex networking issues involving VLANs, multi-site configurations, managed switches, captive portals, and high-density environments to support T1, T2, and T3 Agents.- Visit enterprise customer and partner locations, diagnosing, repairing, and installing complex multi-node eero networks in corporate offices, hotels, retail stores, and other commercial environments.- Be part of the on-call roster and handle enterprise-level incidents, including multi-site outages and partner escalations.Ability to travel both domestically and internationally (
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    Job DescriptionAmazon Ads is dedicated to driving measurable outcomes for both brands and agencies through advertising. Our ad solutions—including streaming audio, sponsored content, premium video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage meaningfully with audiences. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase consideration, and drive transactions on and off Amazon. Audio Sales GTMs are aligned to the Large Customer Sales (LCS) organization and work closely with Account Teams, Agency Development Managers (ADMs), global Go to Market (GTM) teams, and Product. They are responsible for: 1) Scaling audio GTM strategies across LCS; 2) Developing and implementing tailored vertical strategies; 3) Service and operations team engagement as it pertains to new and emerging products; 4) Partnering with LCS and Marketing to develop narratives that differentiate Amazon Ads unique offerings tied to customer objectives and business outcomes; and 5) Representing Amazon Ads externally at industry events to drive annual commitments. As an Audio Sales GTM, you work with account teams to develop strategies and solutions to drive adoption of Amazon’s Audio Ads offering with advertisers and ensure your customers’ audio investments fit into their overall marketing strategy with Amazon. You are naturally curious, and will apply your creativity and curiosity by taking a lead in strategizing audio solutions for our advertisers, diving deep within the advertising community to discuss Amazon’s benefits, and working internally to innovate solutions that meet the objectives of our advertising customers. This role will define innovative advertising experiences and coordinate with internal teams to create scalable and repeatable solutions. As an individual contributor, you’ll be joining an elite sales organization and will benefit from having direct access to multiple leadership teams. Candidates should have experience buying, planning, packaging, and selling digital audio and/or terrestrial radio both directly and programmatically. Candidates will have a strong knowledge of the streaming audio landscape, experience negotiating and closing deals, and the ability to drive conversations with C-Suite client contacts.Key job responsibilities• Drive the European Amazon Ads Audio sales strategy by serving as a primary liaison between Product organizations and European sales teams• Develop and implement comprehensive GTM strategies that address varied requirements across Locales• Partner with other SGTM teams to create and maintain sales enablement frameworks that help teams articulate our audio media and ad tech capabilities to customers and stakeholders• Partner with Product Marketing to develop compelling narratives around our advertising solutions• Analyze, contextualize and communicate industry developments to sales teams and customers Basic Qualifications:- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in Go-To-Market, Business Development, Sales, or Consulting- Experience in developing, negotiating and executing business agreements- English and German languages are required for this role Preferred Qualifications:- Experience interpreting data and making business recommendationsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionCome and be a part of Amazon’s amazing growth story and innovation!Amazon Global Mile Tech is chartered to build a comprehensive portfolio of products that provides Shippers end-to-end transportation, node processing and foundational capabilities to ship packages internationally across a global network of connected arcs and nodes in a variety of scenarios (imports, exports and trans shipments). There are millions of such packages, each with different attributes, delivery requirements and international commerce and customs constraints. What results is a complex graph of source, intermediate and destination nodes with their arcs crossing international borders and associated with different costs and transit times. Accounting for all these constraints and maximizing the number of shipments shipped, while minimizing cost, providing a variety of customer delivery options and maximizing delivery performance is our primary focus.We are building world class technology cutting across deep algorithmic problems, brand new tools that cater to multi-party business scenarios and challenging data models that are evolving very quickly. Our systems touch every single package that travels internationally which mandates building of highly available and scalable distributed systems. Besides technology, there are ample opportunities in the team to build domain expertise of international transportation and supply chain realms and get first-hand experience of the Amazon operations by interacting directly with our global internal and external partners, and of course the esteemed senior engineering talent pool.We are looking for a highly talented applied scientist to be part of our science team in Bellevue, WA. In this role, you will partner with business and technical teams to design and document requirements, and develop technical strategies and software roadmaps for delivery of features. You will be part of passionate group of scientists in optimizing large scale distributed technology solutions and also innovating new ideas and providing technology directions to our business in the domain of imports and exports logistics. We have many key initiatives lined-up to support our rapid evolution and growth of international transportation network by solving some of the most challenging problems in this domain.https://youtu.be/wmjfqQj3UkAKey job responsibilities• Develop accurate and scalable optimization, mathematical programming, and heuristic methods to solve our hardest transportation problems.• Lead and partner with the engineering and operations teams to drive modeling and technical design for complex business problems in transportation.• Lead complex modeling analyses to aid management in making key business decisions and set new policies.• Lead exploration of reinforcement learning techniques to augment optimization algorithms. A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock Basic Qualifications:- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 142,800.00 - 193,200.00 USD annually
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    Job DescriptionAre you passionate about shaping the future of public sector customers by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer’s mission?Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector SLG/EDU team to help customers realize sustained business value by accelerating their cloud transformation journey.This position requires that the candidate selected be a US Citizen.Key job responsibilitiesWorking with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey.Value Realization: You drive customer value realization and support transformation objectives within defined accounts or business units, ensuring adoption leads to measurable outcomes such as efficiency gains, cost savings, or growth through the adoption of AWS services, AWS partner solutions, AWS best practices, and other.Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other.Governance: You implement governance to maintain alignment, manage risks through effective escalation, and establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.A day in the lifeEmpowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a diverse, global community of Customer Solutions Managers (CSM) who deliver cloud solutions that influence business and IT transformation for our customers. Day-to-day, you will balance your time between directly engaging with customers, partners, internal AWS teams and services to help our customers on their journey in the AWS Cloud.You will work across AWS to apply your technical, business, and program management expertise to solve some of the most complex and challenging technology problems for our customers. You operate in complex or undefined environments with growing strategic perspective and minimal guidance, applying established strategies to create clarity.Working backwards from the customer, you define opportunities that are strategic to the customer’s cloud journey including large-scale migrations, data analytics, digital transformation and innovation, business agility and other. You build relationships with key project-level stakeholders, influencing adoption decisions and building alignment across teams while gaining exposure to senior decision makers.You will interface with partner and cross-functional teams, customer team members, and pre/post sales to drive detailed discussions seeking alignment to deliver cloud adoption and migration strategies with, and on behalf of your customer. You translate technical and business requirements into comprehensive adoption roadmaps that align with business objectives, ensuring solutions deliver measurable value.You lead customer initiatives with challenging business objectives and technical requirements for specific workloads, managing multiple streams of work and negotiating resources as needed. You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and changing environment.To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share best practice learnings into a reusable asset for internal re-use. You begin mentoring team members on execution and technical approaches.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree in Science, Technology, Engineering, Math, or a related field- 3+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Experience demonstrating technical breadth in AWS and/or cloud fundamentals Preferred Qualifications:- AWS or other cloud certification- Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle- Experience coordinating between project teams and customers to meet unique customer requirements- project management certification such as PMP, Scrum, or other Agile certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 131,300.00 - 177,600.00 USD annuallyUSA, VA, Herndon - 131,300.00 - 177,600.00 USD annually
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    Job DescriptionThe Fulfillment Center Trainer works with operations managers, area managers, production assistants and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.The ideal candidate will measure production quality and quantity and applies learning tools to improve both. Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas; refines learning tools and techniques across the FC; assists in measuring the effectiveness of learning; measures impact of his/her development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the\ training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.Trainer also supports the updating of PMVs and PIT certification of associates and managers and assists in driving success of peak and non-peak training plans. Trainer must also support the needs of the FC and have a working knowledge of various types of PIT in the FC. Excellent communication skillsComfortable talking in front of a group as well as one-on-one with an individualAble to give and receive feedback effectivelyCan drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)Ability to follow upAlways meets time commitments and deadlines, is goal orientedChecks and tests for understandingGives insight to area managersProven people skillsWorks hard for the success of others, constantly remains “customer obsessed” Demonstrates a positive “can do” demeanor and has fun and gains energy from working with othersIs an active listenerIs a technical expertDemonstrated ability to consistently function at 100% of expectationsUnderstands upstream and downstream variancesAbout the teamInclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree or equivalent- 2+ years of employee and performance management experience- Speak, write, and read fluently in English- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts- Knowledge of Kaizen and Lean methodology techniques- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionConversational AI ModEling and Learning (CAMEL) team is part of Amazon Devices organization where our mission is to build a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints.We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions.Key job responsibilitiesAs an Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Prompt Engineering and Optimization, Supervised Fine-Tuning, Learning from Human Feedback, Evaluation, Self-Learning, etc. Your work will directly impact our customers in the form of novel products and services. Basic Qualifications:- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 149,300.00 - 249,300.00 CAD annually
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    Job DescriptionApplication deadline: Jun 27, 2026About Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application!Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment.Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ([email protected]) to begin your Criteria assessment. You have 5 days to complete.Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ([email protected]) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days.Key job responsibilitiesKey job responsibilities include, but are not limited to:You will promote a safe working environment by following all safety proceduresYou will complete preventative maintenance routines with proper documentationYou will troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and moreYou will maintain a positive working relationship across all of the Amazon Operations facilityYou must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Experience with robotic operation and maintenance- 2+ years of electrical and electronic principles experience- Associate's degree in related field, or technical degree in Mechatronics- 2+ years of Mechanical or Electrical apprenticeship experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CO, Aurora - 35.00 - 37.00 USD hourly
  3. Amazon

    Operations Manager - Markham

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    Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Markham - 91,000.00 - 136,500.00 USD annually
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    Job DescriptionAre you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build a world-class delivery experience, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as Tech Business Development Manager - Amazon Pickup and Return Points (PARP)-Japan.Amazon Pickup and Return Points, such as Amazon Locker, are exciting new delivery and return solutions. The Tech Business Development Manager will be responsible for developing the network of location providers, suitable as hosts for Lockers and Amazon’s own pickup point network. Creating long-lasting relationships with strategic partners across Japan is fundamental to the expansion plans for the program and for delivering an outstanding customer experience. Maximizing these partner relationships helps our business to grow, expanding Amazon's delivery network and providing more convenience and selection to our customers.We are seeking an experienced Tech Business Development Manager to build our network of location partners. You will efficiently negotiate terms and close deals with premium partners. Internally, you will work with functions that cut across the organization including technology, marketing, transportation and customer service, to drive great customer experience for our program. The ideal candidate will exhibit strong analytical skills and interpersonal skills, with the ability to work in a fast-paced innovative environment. The role will require expertise both in internal and external team project management. Communicating with the senior Amazon leadership team will be a weekly occurrence as well as working with leaders at major companies to strengthen partner relations.Related information[Department] https://www.amazon.co.jp/b?node=5637343051[Job Function] https://www.amazon.co.jp/b?node=5609903051[Location] https://www.amazon.co.jp/b?node=5589794051Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp*Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:https://www.amazon.jobs/en/landing_pages/passivesmoking (Japanese only)Key job responsibilitiesRoles and responsibilitiesOwn the Pickup location strategy in Japan, working with some current partners to provide new opportunities and building out a pipeline of new partnersDrive the Amazon Pickup and Return Points Locations Customer experience to deliver the best in class experience, service and convenienceDrive off-line marketing and advertising campaigns with location partners to ensure growth of Amazon Locker awareness and exposure. Basic Qualifications:- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience presenting to both technical and non-technical executive audiences Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreements- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or StorageOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon’s Advertising Technology team builds the technology infrastructure and ad serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. In this organization you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading companies.Amazon Publisher Services (APS) helps publishers of all sizes and on all channels better monetize their content through effective advertising. APS unites publishers with advertisers across devices and media channels. We work with Amazon teams across the globe to solve complex problems for our customers. The end results are Amazon products that let publishers focus on what they do best - publishing.The APS Publisher Products Engineering team is responsible for building cloud-based advertising technology services that help Web, Mobile, Streaming TV broadcasters and Audio publishers grow their business. Amazon Publisher Cloud (APC) is redefining how publishers and advertisers collaborate on data-driven advertising. The engineering team focuses on unlocking our ad tech on the most impactful Desktop, mobile and Connected TV devices in the home, bringing real-time capabilities to this medium for the first time.You will also drive the strategy for critical program support initiatives, ensuring stakeholders, engineering teams, and customers are building trustworthy solutions for business-critical decision-making.In this role, you will work closely with SDEs, FEEs, Data Engineers, BI Engineers, Data/Applied Science, and partnering with cross-functional product teams to deliver high-quality, scalable data products. You will also partner with business counterparts like BDs, AMs, SAs and other roles to help drive the customer facing advertising initiatives. You will assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail-driven, and possess excellent problem-solving abilities.Key job responsibilitiesKey responsibilities: • Coordinate the development timelines across several large engineering organizations to deliver on strict timelines• Work with cross functional product leaders to drive execution of an ambitious product roadmap• Be the voice of the team across multiple layers of the organization and drive multi-year planning activities.• Act as mentor and role model for other members of the team Basic Qualifications:- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition Preferred Qualifications:- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Palo Alto - 203,500.00 - 275,300.00 USD annually
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