Amazon

Job DescriptionAt Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do. Key job responsibilitiesKey job responsibilities- Create roadmaps for project implementation and brief various teams on requirements- Set measurable milestones for projects as well as continuous goal setting for ongoing programs- Collect and analyse data to drive project decisions and provide business insights- Run meetings with partner teams to track progress, implement new initiatives, and improve existing programs- Document standards for projects and ensure compliance- Manage internal and external stakeholdersA day in the lifeEvery day is different as a Program Manager. You’ll work on projects, which may be at different stages of the project lifecycle, from development to delivery. You might spend your morning gathering data to assess a program pilot, then spend your afternoon discussing resourcing plan for another project. You will collaborate with other teams, track project progress, and share updates with key stakeholders. Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyse data to identify potential challenges, and present your findings to senior teams. About the teamAmazon couldn’t deliver at pace without the NetWatch team. As part of NetWatch, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably. Basic Qualifications:- 2+ years of program or project management experience Preferred Qualifications:- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Customer Service team you will be at the forefront of this transformational technology assisting a global list of customers that are taking advantage of a growing set of services and features to run their mission-critical applications.AWS Customer Service provides global support to a wide range of external customers as they build mission-criticalapplications on top of AWS services such as Amazon S3 and Amazon EC2. We help with account and billing relatedinquiries, and interface with AWS teams to provide the perspective of the Voice of the Customer.As an AWS CS Front Line Manager (FLM), you are responsible for ensuring that front line Technical Customer ServiceSpecialists (TCSSs) are set up for success. You will lead your team to deliver results by establishing the right teamstructure to respond to customer needs, business goals, and operational/developmental objectives. You will set thedirection and culture of your team by managing individual and team performance expectations and goals, providingcoaching and career development, and conducting frequent one-on-ones focused on improving customer satisfaction,monitoring real-time service levels, and serving as a point of contact for escalated contact resolution Key job responsibilitiesPeople Management Responsibilities:Leading a team of approximately 20 builders; responsible for overall direction, coordination, evaluation, andday-to-day delivery. Attracting and hiring bar-raising talent; establishing customized onboarding plans ensuring rapid exposureand skill development. Communicating the team's mission, vision, and priorities; helping reports see how their work contributes toorganizational goals and customer outcomes. Facilitating career growth conversations, providing constructive feedback, aligning individual goals to areasof interest, and identifying mentors for employees. Evaluating employees against role guidelines, participating in calibration, and providing fair performanceassessments with clear documentation in regular 1:1s. Setting clear performance expectations. When employees are not meeting expectations, documenting andcommunicating needed changes clearly and respectfully with appropriate timeframes. Developing employees to grow within and out of role. Leading the promotion process when employeesconsistently demonstrate next-level performance. Identifying and eliminating barriers to accuracy, productivity, and quality. Managing workforce schedulingand capacity planning. Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures. Creating an inclusive team environment where every employee feels valued, trusted, connected, andinformed. Actively listening to team members and taking action on their input. Fostering harmony between workresponsibilities and personal commitments.Business/ Operations Management Responsibilities: Leading the team to deliver results; ensuring team(s) are meeting SLAs and driving the right customeroutcomes. Auditing employee work to ensure high quality results. Owning escalated customer contacts and leading efforts to satisfactory resolution. Identifying risks with mitigation plans before they become roadblocks. Knowing when to escalate. Makingtrade-offs: time vs. quality vs. resources. Performing deep dive analysis on customer contacts to gather lessons learned and update internalprocesses. Working with other support teams to ensure consistent, high-quality support. Assisting with customer communication during critical launches and support events. Developing detailed knowledge about specific product lines and features; keeping internal knowledge pagesupdated.Process Improvement & Communication Identifying and optimizing workflows and best practices for operational excellence. Prioritizing root causeresolution. Driving projects that improve support-related processes and customer experience. Acting as a customer advocate; communicating trends to leadership and suggesting innovative solutions. Being clear and concise in verbal and written communication (narratives, MBR/QBR, COEs). Trusted topresent to leaders up to three tiers above (L8). Creating plans, communicating requirements, negotiating priorities, and clarifying what success looks like. Holding regular team meetings and proactively offering forums for open discussion.Impact & Inclusion Impacting team goals through leadership and operational excellence. Creating an inclusive culture to support a diverse team. Using empathy and active listening to facilitate teamconnection. Seeking and supporting representation and equity for marginalized voices; challenging the status quo.About the team AWS Customer Service provides global support to a wide range of external customers as they build mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2. We help with account and billing related inquiries, and interface with AWS teams to provide the perspective of the Voice of the Customer. Basic Qualifications:- Experience managing customers service teams- Experience driving projects to improve support-related processes and technical support- 2+ years of proven leadership experience in Customer Services or equivalent high-- Experience managing and developing a team of 20 direct reports- Strong interpersonal, verbal, and written communication skills- Ability to function in an ambiguous, fast-paced work environment- Flexibility in shift assignments including nights and weekends Preferred Qualifications:- Bachelor's degree in Computer Science, Business or a related field- Experience with AWS technologies- Experience in project management- Experience driving process improvements and presenting to senior leadershipAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersAccount Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.· Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.· Work on the ground to enable network with new product launches and partner with the operations and other teams.· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.· Enhance Engagement with accounts to improve business and increase retention.· Drive stores against goals (Volume, FTR and other key metrics).· Handling day to day operational escalations and be available to round the clock to manage the issues.· Internal/External Stake holder management.· Support station operations and/or customer deliverieEssential Skills- Strong execution skills, Action oriented, go getter- Resourceful to identify the way to get things done using limited resourcesAbility to navigate ambiguity and drive clarity for the team in evolving situations.Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingAnalytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.A day in the lifeInteract with multiple stakeholders and get things done. Regular show of ownership and bias for action. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience Preferred Qualifications:- Bachelor's degree in sales/marketingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future. Key job responsibilitiesSupport end-user equipment and your building’s IT infrastructure Help with key network projects, like the IT setup of new Amazon buildings Suggest new processes that improve the way Amazon uses IT in its operational sites Train and mentor IT techniciansA day in the lifeYou’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch. No two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You’ll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow. About the teamWithin the Ops Tech IT (OTS) team, we offer constant tech support to Amazon’s global operations. Maintaining, upgrading and protecting the IT infrastructure and end-user devices of one of the world’s largest businesses requires diverse skills. Some of the team are engineers who help implement solutions and create new ones, whilst other people take management roles, providing leadership to our tech support colleagues so they can better help our end-users.Amazon’s OTS team work hard to balance performance and sustainability in all new solutions. Lots of our people are based on site. Our team operates around the clock, making sure we can offer support or carry out important maintenance with minimal business interruption. Basic Qualifications:- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals- Experience with network troubleshooting and support Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer serviceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPrime Finance is looking for an innovative, data-driven Financial Manager to support some of the fastest growing businesses at Amazon. This is a high-visibility role that offers opportunity for career growth; the role requires a self-driven candidate with a mix of business judgement, ability to work with complex data, controllership and automation skills. This role will support and design Prime P&L where Prime Program has been launched, and build/improve metrics to evaluate program performance across countries. This role will partner across functional teams and help create long term forecasts for the customer-loved Prime Program. If you enjoy using analytical skills to shape strategy and building scalable tools to drive quick decisions this will be a good match.Key job responsibilities- Facilitating financial review meetings with Business and Finance stakeholders to support decision making.- Driving thought leadership in the area of quantifying the value of distinct customer behaviors.- Creating and improving financial metrics, reports and scorecards.- Developing and leveraging relationships within a highly matrixed organizational structure.- Being comfortable with large volumes of complex data and presenting findings to senior management.- Ability to operate in fast-paced environment Basic Qualifications:- 5+ years of multiple finance and accounting roles experience- 5+ years of tax, finance or a related analytical field experience- 5+ years of applying key financial performance indicators (KPIs) to analyses experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon.com looking for a smart, enthusiastic, hard-working, and creative candidate to join as Financial Analyst I. We are seeking a candidate who will primarily be responsible for driving generation and implementation of high impact improvement insights and solving challenging business goals. You will utilize data and develop creative processes to improve your team’s performance. You will directly work with policy, program, tech and product management teams to develop scale-able, long-term solutions which will have a significant impact on sellers, customers and Amazon. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be clear and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with reduced guidance.Key job responsibilities· Establish Standard Operating Procedures, process controls, recommend revisions and ensure alignment with business goals· Able to drill into large amounts of data and extract meaningful business metrics.· Perform data analysis on trends observed and recommend solutions to the product and Business teams· Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust· Establishes key reporting for functional area & write well-structured and detail oriented reports in a clear, concise and audience-specific format· Demonstrates the ability to dive deep into a problem, performs ‘root cause analysis,’ and identifies constraints to recommend a solution Basic Qualifications:- 1+ years of finance experience- 2+ years of Accounts Receivable or Account Payable experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting Preferred Qualifications:- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Experience in TM1, Data Warehouse and SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for a motivated individual for the profile of Operations Manager II to support sellers in AU (Australia). Role entails for managing day-to-day seller experience operations, executing established processes, and driving operational metrics within a defined scope. The individual will focus on BAU operations execution, seller performance management, lead or initiate program initiatives and independently manage AES stakeholders. The ideal candidate is detail-oriented, data-driven, and capable of managing a team of Operations Executives to deliver consistent operational outcomes.Key job responsibilitiesKey job responsibilities1. Seller Performance Management2. Reporting & Data Management3. Program Management & Innovation4. Analytics, Automation & Reporting Frameworks5. Cross-Functional Influence & Stakeholder ManagementA day in the lifeA day in the life● Execute daily seller experience operations including proactive/reactive calling, escalation management, and rescue management● Monitor and drive seller experience metrics (FDPS, LSR, CR, DEA, FOPS, C2P) within the assigned seller cohort● Manage D+1 rescue operations, holiday management, and contingency management to ensure customer promise adherence● Conduct daily performance deep dives and implement corrective actions for underperforming sellersAbout the teamAbout the teamThe team manages External fulfillment channels for Amazon India and seller side operations for emerging / ROW team. The team is responsible for performance, cost, quality and speed metrics. The team is structured regionally as well has a central team of Program Managers who drive critical initiatives. Basic Qualifications:- 5+ years of cross functional project delivery experience- 2+ years of managing a large-scale operation with managing front line supervisors experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience developing and implementing new strategies and procedures Preferred Qualifications:- Knowledge of SQL and VBA- Experience implementing change management successfully transitioning programs into large-scale operationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Program Manager's are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. The applicable collective agreement for this role is CBA for employees of Logistics, Delivery and Shipping Sector . The position is classified at level 1 or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy-40,800 EUR gross annually. Key job responsibilitiesCreate innovative solutions using data and research to address wider challenges in your organizationTake a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizationsWork alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finishEnhance operational performance on every program in partnership with your stakeholders A day in the lifeAs a Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.About the teamWhen you click on your screen, and know that your Amazon parcel will arrive with you on the next day, you’ve just use one of the world’s most sophisticated fulfillment networks. At AMZL Europe, we deliver millions of packages daily to customers at record speed and quality. The work that Launch and Expansion do is at the heart of that. Our relentless ambition is to make AMZL Europe more and more cost-effective and customer centric. We’re doing that by improving our existing network, inventing new and creative ways of making last-mile delivery more efficient, and optimizing the development of our Under the Roof and On Road Infrastructure. Within the team we have a variety of roles. Typical examples include program managers responsible for selecting and launching new sites, planners working out how we solve challenges such as low emission zones and EV charging, strategy teams looking at how we get the most out of our existing buildings, and analysts using data to deliver insights into how we work and how we should be working. Basic Qualifications:- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to determine improvements- Experience in program or project management- Experience implementing repeatable processes and driving automation or standardization- -Experience defining and executing program requirements Preferred Qualifications:- Master's degree- Experience in driving end to end delivery, and communicating results to senior leadership- Experience leading process improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Program Manager's are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.The applicable collective agreement for this role is CBA for employees of Logistics, Delivery and Shipping Sector The position is classified at level Quadro or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy -52,400 EUR gross annually. Key job responsibilities- Create innovative solutions using data and research to address wider challenges in your organization- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations- Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish- Enhance operational performance on every program in partnership with your stakeholdersA day in the lifeAs a Senior Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.About the teamWhen you click on your screen, and know that your Amazon parcel will arrive with you on the next day, you’ve just use one of the world’s most sophisticated fulfillment networks. At AMZL Europe, we deliver millions of packages daily to customers at record speed and quality. The work that Launch and Expansion do is at the heart of that. Our relentless ambition is to make AMZL Europe more and more cost-effective and customer centric. We’re doing that by improving our existing network, inventing new and creative ways of making last-mile delivery more efficient, and optimizing the development of our Under the Roof and On Road Infrastructure. Within the team we have a variety of roles. Typical examples include program managers responsible for selecting and launching new sites, planners working out how we solve challenges such as low emission zones and EV charging, strategy teams looking at how we get the most out of our existing buildings, and analysts using data to deliver insights into how we work and how we should be working.Help plan the future of the biggest last mile delivery network in EuropeSelect, build and launch huge buildings and infrastructure with multi-million dollar budgetsMake decisions that shape Amazon’s fulfillment strategy across the globeWork at the forefront of logistics innovation Basic Qualifications:- Bachelor's degree, or Master's degree- Experience in program or project management- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience leading process improvements- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certificationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a dynamic and motivated Program Manager to join our Launch and Expansion team. This role is crucial in driving our infrastructure projects and network strategy to enhance operational efficiency, improve customer experience, and support sustainable growth in the region.Projects will include partnering with Engineering, Finance, Design and Construction, and other stakeholders to help optimize the existing network of Amazon Logistics nodes in the EU to facilitate the organization’s growth plans, and other cross functional Supply Chain, Transportation, Engineering & Infrastructure initiatives.Role can be based in our Corporate office in Madrid, Paris or Milan.Key job responsibilities- Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards- Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation- Collaborate with operations teams to set and raise performance standards at site level- Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success- Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executivesA day in the lifeYou will be a natural self-starter who is comfortable leading complex, cross functional programs. To be successful in this role, you will have a true hands-on approach, will demonstrate strong ownership and project management skills, and will be an effective communicator up to the senior management level. The successful candidate will continuously show a think big attitude and will look beyond their direct scope of responsibility.About the teamAt AMZL EU Launch & Expansion, our core purpose is to design, develop, and optimize Amazon's Last Mile delivery network across Europe. We drive strategic growth through innovative infrastructure solutions and data-driven capacity planning, ensuring we meet current demands while building for the future. By combining operational excellence with sustainable practices, we create a robust and efficient delivery network that serves all business lines and delivery types. Our commitment to safety, standardization, and continuous improvement enables us to transform the European logistics landscape while maintaining Amazon's position as the most customer-centric logistics provider. Basic Qualifications:- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience in program or project management- Experience working cross functionally with tech and non-tech teams- Experience in defining and implementing process improvement initiatives using data and metrics- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- Experience in driving end to end delivery, and communicating results to senior leadership- Experience leading process improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Program Manager's are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.Key job responsibilities- Create innovative solutions using data and research to address wider challenges in your organization- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations- Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish- Enhance operational performance on every program in partnership with your stakeholdersA day in the lifeAs a Senior Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.About the teamWhen you click on your screen, and know that your Amazon parcel will arrive with you on the next day, you’ve just use one of the world’s most sophisticated fulfillment networks. At AMZL Europe, we deliver millions of packages daily to customers at record speed and quality. The work that Launch and Expansion do is at the heart of that. Our relentless ambition is to make AMZL Europe more and more cost-effective and customer centric. We’re doing that by improving our existing network, inventing new and creative ways of making last-mile delivery more efficient, and optimizing the development of our Under the Roof and On Road Infrastructure. Within the team we have a variety of roles. Typical examples include program managers responsible for selecting and launching new sites, planners working out how we solve challenges such as low emission zones and EV charging, strategy teams looking at how we get the most out of our existing buildings, and analysts using data to deliver insights into how we work and how we should be working.Help plan the future of the biggest last mile delivery network in EuropeSelect, build and launch huge buildings and infrastructure with multi-million dollar budgetsMake decisions that shape Amazon’s fulfillment strategy across the globeWork at the forefront of logistics innovation Basic Qualifications:- Bachelor's degree, or Master's degree- Experience in program or project management- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience leading process improvements- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certificationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position is located in Seattle, WAAmazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AIS Supply Chain (AIS-SC) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! The AIS-SC Power & Cooling team is looking for a results-oriented individual to own supply management for Data Center Power & Cooling Equipment. Our Supply Managers are experts in their industries who deliver the supply that helps drive the explosive growth of AWS. As a member of the Power and Cooling Supply Chain Operations Team, you will manage the global supply chain for one or more of the categories that reside within the Power and Cooling Equipment space supporting AWS Data Center build projects. This role's primary responsibility is to maintain unconstrained supply on a global scale for the responsible categories and work with our internal customers and business partners to understand demand signals and drive the appropriate supply strategies to deliver continuity of supply. Responsibilities include: - Develop, implement, and manage supply chain strategies on a global scale - Drive the strategic aspects of large complex cross-functional projects - Develop and maintain supplier capacity modeling - Understand demand inputs and position supply to support unconstrained growth at AWS scale in both the short-term and long-term horizons - Engage with global supply chain counterparts to drive leading supply chain practices and initiatives - Drive innovation through the supply chain and influence industry practices - Develop analytical reports to deliver information to business partners and stakeholders that support improved decision making - Manage supplier lead times and drive them to meet AWS business requirements - Manage supplier performance and allocation of material to demands based on priority - Be a subject matter expert for the customers, technologies, and markets in which you engage - Manage cross-functional projects against plans and objectives to meet commitments and goals - Identify and drive realization of opportunities for sustainable, scalable, relative advantage in your category - Requires travel up to 10% of the yearFunction Specific Work Activities: - Analyze industry trends and evolving technology to proactively identify supply base opportunities to minimize risk, protect continuity of supply, and utilize industry developments that benefit Amazon - Identify and pursue opportunities to leverage and consolidate the supply base using system level tools and techniques - Understand forecasting, demand planning, material planning, and manufacturing processes to verify supply commitments - Manage supply buffers and allocation to shorten lead times and build resiliency into the supply chain without driving excess - Drive supplier improvement initiatives to continually lower risk and reduce lead times - Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of program, project or product management, or leading product implementation experience- 6+ years of related industry experience- 8+ years of data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent experience- 8+ years of high volume manufacturing operations or sourcing environments experience- Bachelor's degree in Supply Chain, Business, Engineering, or a related field- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent- Experience in high-volume manufacturing operations or sourcing environments- Experience with Continuous Improvement and Six Sigma methodologies- Experience in global supply chain management, managing cross-functional teams in a fast-paced consumer electronics product company- Experience in program, project or product management, or leading product implementation Preferred Qualifications:- Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field- Experience in data centers, infrastructure service providers, or related technology companies- Experience in negotiations with global suppliers with a proven track record in cost reduction- Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners- Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 147,900.00 - 200,100.00 USD annually

Job DescriptionWe are seeking a dynamic and motivated Program Manager to join our Launch and Expansion team. This role is crucial in driving our infrastructure projects and network strategy to enhance operational efficiency, improve customer experience, and support sustainable growth in the region.Projects will include partnering with Engineering, Finance, Design and Construction, and other stakeholders to help optimize the existing network of Amazon Logistics nodes in the EU to facilitate the organization’s growth plans, and other cross functional Supply Chain, Transportation, Engineering & Infrastructure initiatives.Key job responsibilities- Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards- Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation- Collaborate with operations teams to set and raise performance standards at site level- Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success- Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executivesA day in the lifeYou will be a natural self-starter who is comfortable leading complex, cross functional programs. To be successful in this role, you will have a true hands-on approach, will demonstrate strong ownership and project management skills, and will be an effective communicator up to the senior management level. The successful candidate will continuously show a think big attitude and will look beyond their direct scope of responsibility.About the teamAt AMZL EU Launch & Expansion, our core purpose is to design, develop, and optimize Amazon's Last Mile delivery network across Europe. We drive strategic growth through innovative infrastructure solutions and data-driven capacity planning, ensuring we meet current demands while building for the future. By combining operational excellence with sustainable practices, we create a robust and efficient delivery network that serves all business lines and delivery types. Our commitment to safety, standardization, and continuous improvement enables us to transform the European logistics landscape while maintaining Amazon's position as the most customer-centric logistics provider. Basic Qualifications:- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience working cross functionally with tech and non-tech teams- Experience defining and executing program requirements and using data and metrics to determine improvements- Experience in program or project management- Experience implementing repeatable processes and driving automation or standardization- Experience defining and executing program requirements Preferred Qualifications:- Master's degree- Experience in driving end to end delivery, and communicating results to senior leadership- Experience leading process improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Program Manager's are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.Key job responsibilities- Create innovative solutions using data and research to address wider challenges in your organization- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations- Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish- Enhance operational performance on every program in partnership with your stakeholdersA day in the lifeAs a Senior Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.About the teamWhen you click on your screen, and know that your Amazon parcel will arrive with you on the next day, you’ve just use one of the world’s most sophisticated fulfillment networks. At AMZL Europe, we deliver millions of packages daily to customers at record speed and quality. The work that Launch and Expansion do is at the heart of that. Our relentless ambition is to make AMZL Europe more and more cost-effective and customer centric. We’re doing that by improving our existing network, inventing new and creative ways of making last-mile delivery more efficient, and optimizing the development of our Under the Roof and On Road Infrastructure. Within the team we have a variety of roles. Typical examples include program managers responsible for selecting and launching new sites, planners working out how we solve challenges such as low emission zones and EV charging, strategy teams looking at how we get the most out of our existing buildings, and analysts using data to deliver insights into how we work and how we should be working.Help plan the future of the biggest last mile delivery network in EuropeSelect, build and launch huge buildings and infrastructure with multi-million dollar budgetsMake decisions that shape Amazon’s fulfillment strategy across the globeWork at the forefront of logistics innovation Basic Qualifications:- Bachelor's degree, or Master's degree- Experience in program or project management- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience leading process improvements- Speak, write, and read fluently in German- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certificationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionChez Amazon, nous sommes sans cesse à la recherche de nouvelles opportunités pour façonner l’entreprise. En tant que chargé·e de programme, vous jouerez un rôle essentiel dans l’innovation et la transformation de nos processus. Vous dirigerez la conception et le lancement de nouveaux programmes pour nos clients. Vous superviserez également les programmes en cours et trouverez des moyens de les améliorer. Ce sera pour vous l’occasion d’avoir un impact sur les nouvelles idées qui contribueront à façonner l’avenir d’Amazon. Key job responsibilities- Lancer des programmes, surveiller les indicateurs de performance et rendre compte des progrès réalisés par rapport aux principaux objectifs et jalons - Utiliser les données pour comprendre les défis opérationnels et créer des initiatives d’amélioration continue- Travailler avec différents services d’Amazon afin d’identifier et d’exploiter les meilleures pratiques- Dans le cadre d’un programme, diriger une équipe pluridisciplinaire pour relever les défis et faire évoluer Amazon- Gérer les relations avec les parties prenantes et les processus internes, et définir des normesA day in the lifeEn tant que chargé·e de programme, il vous appartiendra de planifier, mettre en œuvre et améliorer les initiatives qui garantissent le bon déroulement de nos opérations. Vous travaillerez en étroite collaboration avec vos collègues de différents services pour apprendre de leurs méthodes de travail et leur faire part de vos connaissances et de votre expertise. Ensemble, vous identifierez les opportunités nouvelles et piloterez leur déploiement.Vous encouragerez et soutiendrez vos équipes et vos collègues pour qu’ils atteignent les jalons fixés, tout en recherchant de manière proactive de nouvelles façons de mieux faire les choses, en s’appuyant sur des données. Votre travail contribuera pleinement à la réussite de votre équipe. Basic Qualifications:- Un diplôme universitaire- Une expérience significative dans la conduite de programmes ou de projets interfonctionnels à l’aide de méthodologies de gestion de projets- Une expérience significative dans l’utilisation de données ou de témoignages pour influencer la prise de décisions de l’entreprise- Une expérience dans la gestion de projets complexes avec un large éventail de parties prenantes, y compris vos pairs et la direction- Bonne maîtrise de la suite MS Office (Word, Excel, Outlook) dans un environnement professionnel Preferred Qualifications:- Les compétences dites « souhaitables » vous aideront à tirer votre épingle du jeu mais elles ne sont pas nécessaires pour postuler à une offre chez Amazon. Si vous possédez toutes les compétences requises listées précédemment, contactez-nous sans plus tarder.- Un diplôme d’études supérieures ou Master- Une certification en gestion de projet telle que PRINCE2, APM, PMI ou similaire- Compréhension des méthodologies d’amélioration continue telles que Six Sigma ou Lean- Expérience préalable dans le domaine des opérations ou au contact d’équipes techniqueAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNos responsables de programme ont en permanence une vue d'ensemble du contexte organisationnel. Amazon permet à chacun de ses collaborateurs·trices, quel que soit son poste, d’avoir un impact sur les décisions de l’entreprise et d’en façonner l’avenir. En votre qualité de responsable de programme senior, votre mission consiste à ouvrir la voie à de nouvelles façons de penser, de concevoir et de réaliser. Vous collaborerez avec un large éventail de parties prenantes pour trouver en permanence de nouvelles solutions. Vous mènerez vos propres recherches et analyses, en gardant toujours à l’esprit la vision à long terme de l’entreprise. Ce sera pour vous l’occasion d’avoir un impact sur les nouvelles idées qui contribueront à façonner l’avenir d’Amazon. Key job responsibilities- Imaginer des solutions novatrices grâce aux données et aux études disponibles pour relever des défis plus vastes au sein de l’entreprise- Adopter une approche globale dans l’analyse des activités de l’entreprise, afin d’améliorer les choses au sein de différentes équipes et entités- Travailler avec la direction pour élaborer des programmes d’amélioration, en les menant à bien selon la priorité de chacun- Améliorer les performances opérationnelles de chaque programme en accord avec les parties prenantesA day in the lifeEn tant que responsable de programme senior, vous piloterez le déploiement de projets et des programmes pilotés par les données afin d’améliorer durablement l’entreprise. Vous ferez preuve de réflexion stratégique pour définir et mettre en œuvre efficacement les projets. En fonction des missions et des besoins de leurs équipes, certains responsables sont basés sur site tandis que d’autres travaillent à distance. Vous endosserez de grandes responsabilités et devrez relever des défis complexes tout en faisant preuve de créativité, d’innovation et de leadership. Le cadre de vos responsabilités ne se limite pas à l’amélioration des processus ; vous pourriez également contribuer à l’amélioration d’autres domaines de l’entreprise, notamment la diversité, l’équité et l’inclusion. Basic Qualifications:- Un diplôme universitaire- Une expérience préalable dans la communication et l’exercice d’une influence sur un éventail de parties prenantes, y compris les cadres dirigeants- Une expérience préalable dans la gestion de programmes ou de projets à grande échelle- Parfaite maîtrise de l’anglais à l’écrit et à l’oral- - Un diplôme universitaire- - Une expérience préalable dans la communication et l’exercice d’une influence sur un éventail de parties prenantes, y compris les cadres dirigeants- - Une expérience préalable dans la gestion de programmes ou de projets à grande échelle- - Parfaite maîtrise de l’anglais à l’écrit et à l’oral Preferred Qualifications:- Un diplôme d’études supérieures ou Master- Certifications Lean, Six Sigma, Kaizen, Prince2 ou toute autre certification en gestion de projet- Une expérience préalable dans un environnement de chaîne d’approvisionnement, de logistique ou d’opérations- Une expérience préalable dans la conceptualisation et la mise en œuvre d’améliorations opérationnelles ou de gestion de la chaîne d’approvisionnementAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon MGM Studios is seeking an experienced Senior Creative Executive to join our UK team, reporting directly to the Head of Unscripted.This role involves supporting the entire lifecycle of original Unscripted productions, from sourcing to launch and beyond. The ideal candidate will bring experience in Unscripted development and production, either as a producer or commissioner, with a comprehensive understanding of the UK TV landscape. We're looking for someone with proven creative instincts in supporting the selection and development of projects, coupled with strong interpersonal skills and established industry relationships The successful candidate will be able to react with appropriate urgency to situations and events that require quick response or turnaround and efficiently and creatively solve difficult or complex problems. The candidate will also have great attention to detail while still meeting tight deadlines, have great organisational skills and the ability to switch gears at a moment's notice.About the Role: Based in the UK, you will be part of the team supporting the creative development of original content for Amazon MGM Studios. The UK has become a key production hub for Amazon MGM Studios, delivering award winning, critically acclaimed and commercially successful originals including Clarkson’s Farm, All or Nothing and Last One Laughing: UK.You will be instrumental in continuing this momentum by helping identify, develop, and shepherd high-quality series from concept through production. Ideal Candidate Profile: Extensive experience in Unscripted development and Production.Background from a major broadcaster, studio, or production company in UK. Excellent creative instincts with ability to help identify commercially viable content that resonates with UK audiences.Proven track record supporting multiple development projects simultaneously. Ability to work collaboratively with multiple stakeholders, both internally and externally.Strong relationships within the UK Television industry Experience of working with top tier Talent. This is an exceptional opportunity to help shape the future of UK original content for a global audience at one of the industry's most dynamic studios. Key job responsibilitiesSupport the development of multiple series projects simultaneously.Collaborate closely with production partners and talent throughout the development and production process. Identify and cultivate relationships with top UK creative talent and production companies, Provide creative notes and development expertise across all stages of production. Collaborate cross-functionally with Production, Business Affairs, Legal, PR and Marketing teams. Internal job descriptionThis role needs extensive experience in the field. Basic Qualifications:- Experience as a creative executive- Experience in series development- Experience in unscripted development and current programming in network/studio and production company roles- Experience working with other departments such as casting, production, research, PR, business and legal affairs- Experience overseeing all creative aspects of development production and post production- Experience working as a producer, creative executive, or a similar role Preferred Qualifications:- Knowledge of the US media landscape- Experience developing content that is award nominated, or from a broadcast network or streaming platformAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEn rejoignant Amazon en tant que responsable de secteur ou d’équipe, vous dirigerez une équipe nombreuse et diverse afin que votre secteur d’activité suive le rythme de la demande. Dans ce rôle de terrain, vous vous familiariserez avec le caractère complexe des fonctions opérationnelles d’une entreprise internationale et apprendrez à assurer leur bon déroulement. Vous serez le garant de la productivité de votre équipe et travaillerez en étroite collaboration avec vos collègues pour relever les défis ; les jours se suivront mais ne se ressembleront pas.Key job responsibilitiesEncourager une culture de la sécurité et du bien-êtreAnalyser et implémenter des mesures correctives pour assurer notre productivité et le maintien de nos normes de qualité à un niveau élevé et veiller à l’atteinte de nos objectifs dans toutes les équipesSoutenir et diriger une équipe et effectuer toutes les tâches administratives requises tout en créant et en favorisant un fort esprit d’équipeAnalyser les performances et proposer des améliorations des processus afin d’optimiser le travail et d’améliorer le service clientCollaborer avec d’autres responsables pour normaliser les processus des équipesA day in the lifeVous travaillerez en équipe et serez basé·e sur l’un de nos sites opérationnels. Vous veillerez principalement au maintien des normes de sécurité au sein de l’équipe et sur l’ensemble du site. Vous surveillerez les processus et vous assurerez de leur efficacité. Chaque jour, vous définirez le degré de priorité des tâches opérationnelles et gérerez l’équipe en conséquence. Vous gérerez également les procédures d'escalade individuelles, contribuerez à l’amélioration des processus et organiserez les opérations d’urgence à grande échelle.Être un membre actif de l’équipe des opérations implique de travailler avec des collègues d’autres équipes ainsi que nos partenaires externes. Ensemble, vous vous assurerez que nous restons sur la bonne voie pour répondre aux demandes de nos clients et à nos objectifs communs. Pour ce faire, vous analyserez les données et les indicateurs de performance avec les responsables de votre secteur d’activité. Vous collaborerez également avec les ingénieurs afin d’évaluer les avantages et les inconvénients opérationnels des améliorations techniques envisagées. Basic Qualifications:- Experience working effectively on milestone-driven projects- Experience managing teams and external advisors Preferred Qualifications:- Experience working effectively across cross-functional teams and partner well with people at all levels within an organization, including coaching of junior staffAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for a results-driven Reverse Logistics Manager to join the 3PL Control Tower. This role drives execution performance and cost reduction across the 3P fulfillment network by governing Customer Returns, Inventory losses and Liquidation flows, improving throughput, and eliminating defects through data-driven mechanisms. The Reverse Logistics Process Manager will own end-to-end process performance and productivity improvement plans across our 3P fulfillment centers in Brazil. This is a unique opportunity to build from the ground up, shaping how 3P operations are managed and scaled in a fast-paced logistics environment.Key job responsibilitiesProcess Monitoring & Execution: Monitor Reverse Logistics, Customer returns and liquidation flows across the 3P FC network with focus on accuracy and compliance input metrics. Ensure operations are aligned with network plans and adherent to best practices.Defect Control: Manage Grading accuracy and inventory integrity, reducing operational losses in end-to-end FC processes through structured corrective and preventative actions.Process Optimization: Own the end-to-end 3PL Reverse Logistics operations plan, ensuring setups are optimized for high reliability and control.Data Analytics & Reporting: Lead daily mechanisms, action plans, and critical path tracking. Maintain the single source of truth for 3P process goals.A day in the lifeYou start your day reviewing operations performance and customer experience anecdotes dashboards across the 3PL network, identifying sites with deviations or emerging issues. You dive into the data, analyzing trends and process conditions, then connect with site-level and support areas to align on corrective actions. By mid-morning, you're updating the centralized action plan tracker and preparing insights for the weekly performance review. In the afternoon, you lead a deep-dive on improvement opportunities leading a multidisciplinary team through data driven analysis and engaging multiple areas and KPI's to merge to the best solution.About the teamThe 3PL Control Tower is a lean, high-impact central team that serves as a process management hub through operational governance for Amazon's 3P fulfillment network in Brazil. The team is focused on three pillars: execution performance, flawless launches, and continuous improvement.We currently cover multiple operations across Brazil from south to north, designed to support business growth in the BR region. You will work alongside a team of senior managers in a collaborative, cross-functional environment. Basic Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in people management Preferred Qualifications:- Experience with performance metrics and process improvement and Lean techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling into Latam team is responsible for international Sellers’ success and growth on Amazon. Our vision is to be the first choice for all types of Global businesses to join Latam.We are seeking an entrepreneurial, results-oriented Sr. Program Manager. In this role, you will lead Amazon's Cross-border Delivery Experience and Cost to Serve into Latam, covering MX and BR countries.Key job responsibilitiesAs a Sr. Program Manager you will: 1. Lead programs to improve Cross Border Seller Experience, Customer Experience, Delivery Experience and Cost to serve, defining the list of high priority improvements to reach business goals; 2. Monitor and execute projects on time and with high quality standards; 3. Effectively communicate projects progress within the organization; 4. Work with internal teams to drive system, tools and process improvements/ implementation that affect purchasing and operations workflow, with emphasis on automating tasks that are currently performed manually; 5. Develop analysis of key business metrics, with emphasis on developing and executing recommendations for improvements;6. Work with finance, accounting, global mile and operations teams to enhance cost to serve and delivery experience for cross-border operations.A day in the lifeA day in the life- Review recurring business metrics, dive deep and data analysis and propose improvements.- Programs, process and products continuous improvement;- Work with international product teams to identify delivery experience and cost to serve enhancement opportunities.- Stakeholder management with cross border and operations teams.About the teamJoining the Global Selling into Latam team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment. To be successful in this role, you need to feel comfortable navigating on broad and diverse topics such as Customer Experience, Delivery Experience, Taxes, Accounting, international trade, importations, marketing, operations, working with tech teams, and dealing with high level of uncertainty. Basic Qualifications:- 5+ years of business development, account management, product management, project management, financial analysis and/or marketing experience- Experience in business development, account management, product management, project management, financial analysis and/or marketing- Experience leading analysis, customer segmentation and/or product behavior analysis- Speak, write, and read fluently in English- Bachelor's degree or above- Experience using data and metrics to determine and drive improvements Preferred Qualifications:- 5+ years of driving process improvements experience- 5+ years of Business strategy or Non-Tech Program Management experience- 5+ years of supply chain operations experience- Experience using any of SQL or other analytical tools for conducting data analysis- Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, WHS specialist, and occasionally the Wellness Specialist (WS). As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. You will also attend weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed. Responsibilities include but are not limited to:· Provide first aid support and make referrals to outside medical providers as necessary.· Minimize the AA risk of injury through awareness, education, and proactive engagement.· Maintain all records of care provided to AAs.· Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.· Provide daily activity logs and end of shift reports.· Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.· Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.· Participate in training and certification to facilitate first aid, CPR and AED certifications classes. · Maintain all first aid, CPR, AED credentials.· Work flexible shifts which could include days, nights, holidays, and/or weekends.· Assist with random saliva drug testing protocols.· Maintain effective care delivery in emergencies and assist emergency response at the site.The following must be obtained within 3 weeks of start date:Alberta (RN only): Occupational Health and Safety (OHS) Code Advanced First Aider certification from a Canadian certifying authority Basic Qualifications:- High School or equivalent diploma; AND- Must have one of the following:- Must have a valid card evidencing successful completion of Advanced Care Paramedic under the Paramedics Profession Regulation (AR 151/2016),- AND have a valid card evidencing successful completion of the standard first aid with CPR/AED level A or C from any accredited Canadian certifying authority in Alberta;- OR Be a registered nurse who is a member of the College and Association of Registered Nurses of Alberta (CRNA) established under the Health Professions Act,- AND have a valid card evidencing successful completion of the standard first aid with CPR/AED level A or C from any accredited Canadian certifying authority in Alberta. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from the Canadian Red Cross Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation Proficient in digital record keeping.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, AB, Calgary - 31.00 - 51.00 CAD hourly

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilitiesCreate, oversee, and drive a culture of safety and wellbeingAnalyse and implement changes to keep quality and productivity at a consistently high levelOversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibilityAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellenceWork collaboratively with management-level colleagues to standardise shift practices A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. Basic Qualifications:- Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field- Experience in people management- Experience influencing senior leaders/stakeholders- Experience using data to influence business decisions- Experience in English-language communication skills, both written and verbal Preferred Qualifications:- Knowledge of Lean, Six Sigma and Kaizen techniques- Experience within a distribution center, logistics, or manufacturing environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager (DSM) to join our expanding Infrastructure Operations team, who will help manage and improve site security operations in our data centers.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of overseeing security operations and working with security vendors/contractors experience Preferred Qualifications:- Experience overseeing security operations and working with security vendors/contractorsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager (DSM) to join our expanding Infrastructure Operations team, who will help manage and improve site security operations in our data centers.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 2+ years of overseeing security operations and working with security vendors/contractors experience Preferred Qualifications:- Experience with physical security best practices which includes the application of physical security systems, investigation techniques and management of contract security guardsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Manager (DSM) to join our expanding Infrastructure Operations team, who will help manage and improve site security operations in our data centers.About the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 2+ years of overseeing security operations and working with security vendors/contractors experience Preferred Qualifications:- Experience with physical security best practices which includes the application of physical security systems, investigation techniques and management of contract security guardsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.