Amazon

Job Description*This role is located in Atlanta, GA and is fully on site. No relocation assistance is provided for this role.*Amazon’s ROC Team is seeking a highly skilled and motivated Seasonal Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you’ll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume environment with a lot of growth opportunity. They will thrive on accountability to themselves, team, carriers/drivers and work schedules!Key job responsibilities• Deliver great carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network• Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches• Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks• Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, Reach, Decisiv, FMC & YMS)• Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet.• Provide support to field teams in driver assignment, load acceptance and driver/equipment availabilityInternal job description Basic Qualifications:- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older Preferred Qualifications:- 1+ years of contact center experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin AWS to help organizations transform their business through cloud computing innovation. As a Solutions Architect, you'll partner with customers to design scalable, resilient cloud architectures that solve complex business challenges and drive measurable impact across diverse industries.We're seeking technologists who combine technical expertise with business acumen and strong communication skills to guide customers through their cloud journey—from strategy and design through successful implementation and optimization.Key job responsibilities- Design and present cloud architecture solutions that address customer business requirements, incorporating AWS services and best practices tailored to each organization's unique needs and constraints.- Partner with customers and internal AWS teams to understand technical requirements, business objectives, and organizational constraints, then translate these into scalable and resilient cloud solutions.- Guide customers through cloud adoption by educating them on best practices, migration strategies, and optimization opportunities to help them maximize value from their cloud investments.- Evaluate and improve architectural guidance by identifying gaps in existing resources and recommending updates based on customer feedback and evolving industry practices.- Support complex problem-solving for large-scale computing challenges, working collaboratively with customers and AWS specialists to validate solutions and overcome implementation obstacles.A day in the lifeIn this role, you'll engage directly with customers to understand their business objectives and technical requirements, then architect cloud solutions that address their specific needs. You might spend your morning collaborating with a startup to design their initial cloud infrastructure, then transition to working with an enterprise team on migrating complex legacy systems to AWS. Throughout your day, you'll partner with AWS specialists and customer teams to validate architectural decisions, troubleshoot challenges, and ensure solutions align with both technical best practices and business goals. You'll also contribute to improving our architectural guidance and resources based on real-world customer experiences, helping shape how we support organizations of all sizes.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Mental Health and Well-Being (MHW), Glamazon, and Women at Amazon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, or Windows)- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner Preferred Qualifications:- Experience implementing a cloud-based technology solution- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps- Knowledge of AWS services, such as Elastic Compute Cloud (EC2), Elastic Block Storage (EBS), and Simple Storage Service (S3)- Familiarity with AI/ML concepts and services, including generative AI, large language models, and AWS AI services such as Amazon Bedrock, Amazon SageMaker, or 3rd Party AI technologies.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a global, fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Selling Partner Experience team in Seattle, Washington.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. Key job responsibilitiesThis executive assistant is responsible for providing high-level administrative support to senior executives while managing complex calendars, coordinating meetings, and handling confidential information. They serve as the primary point of contact between the executive and internal/external stakeholders, managing communications, screening calls, and preparing correspondence and presentations. The role has the opportunity to drive project management duties, including tracking multiple initiatives, following up on commitments, and maintaining thorough documentation. The position requires exceptional organizational skills, discretion, professionalism, and the ability to multitask effectively while maintaining attention to detail. Success in this role demands strong communication abilities, technical proficiency, and the capacity to work independently while supporting high-level business operations.A day in the lifeA day in the life of an executive assistant in this global team begins with an early morning check of emails and calendar updates, accommodating different time zones. The EA meets with with their executives, discussing priorities and any urgent matters. They can dive into important team initiatives ranging from, event planning, space management or work backwards plans. Basic Qualifications:- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management Preferred Qualifications:- Experience in a fast-paced, high-tech company- Experience managing multiple calendarsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Senior Operations Managers are responsible for all budgetary, people development, and operations objectives. The Senior Operations Manager is responsible for all aspects of operations or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications:- Bachelor's degree or equivalent- Work flexible hours as business demands, including overnight, weekends and holidays- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.- Prior experience with performance metrics, process improvement and Lean techniques Preferred Qualifications:- Interest in long-term career development through assignments in multiple FCs across the nation- Degree in Engineering, Operations or related field and MBA preferred- Experience with a contingent workforce during peak seasons- Ability to handle changing priorities and use good judgment in stressful situationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Lacey - 135,000.00 - 182,700.00 USD annually

Job DescriptionNot Available Basic Qualifications:What qualifications do we need from you? Minimum age: 18 years oldHave the right to work in ColombiaStrong communication skills in English and Spanish (both written and oral fluency) English level 85% or above.Proficient computer skillsThe availability to work varying shifts from Monday to Sunday within the operating hours of 06 am to 11 pmYou'll need a quiet, distraction free work space within a dedicated office space with a desk and chairFrom a technical perspective, a minimum of High-Speed Internet (10 MGB download / 3MBG upload or better broadband connection speed using a hard-wire Ethernet internet connection (no WIFI).What strengths will you bring? Hard-working, articulate, and detail-orientedFriendly and customer-focused in every situationAbility to learn quickly and embrace changeComfortable multi-tasking in a high-energy environment. Preferred Qualifications:undefined

Job DescriptionAWS Applied AI Solutions (AAIS) is on a mission to build delightful AI solutions that enhance human capabilities and drive better business outcomes, empowering startups, SMBs, and enterprise to innovate with Amazon AI teammates! that every business innovating with Amazon AI teammates. We are seeking a highly analytical and results-driven Senior Financial Analyst to join the AAIS FP&A team. This role owns core finance processes, including financial close, business reviews, and headcount and OPEX management and planning, ensuring accurate and timely reporting and forecasts. The ideal candidate demonstrates strong business partnership, adaptability in a fast-paced environment, and the ability to communicate effectively across all levels of the organization while delivering insights that drive meaningful results.Key job responsibilities- Manage end-to-end headcount and OPEX planning, forecasting, and reporting, collaborating with cross-functional teams to drive operational and financial efficiency.- Support weekly business reviews, monthly financial reporting, and goals management, providing actionable insights through analysis and financial modeling.- Partner with stakeholders to develop long-term operating plans, optimize cost management, and enhance finance processes through automation, standardization, and simplification.- Identify data gaps, resolve discrepancies, and implement scalable solutions to improve data accuracy and support strategic decision-making.- Collaborate with business leaders across functions and regions, delivering insights that drive operational and financial performance. Basic Qualifications:- 1+ years of finance experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- Bachelor's degree in Finance, Accounting, Business, Economics or a highly analytical field (e.g., Engineering, Math, and Computer Science)- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions Preferred Qualifications:- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Experience in TM1, Data Warehouse and SQLAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionInnovation is at the core of what we do. We believe that by removing and reducing the barriers that preventpeople from taking their medications, we can help customers conveniently get the medications they needwhen they need them and take them as prescribed. We have provided customers with the ability to findtransparent and simple pricing, receive 24/7 customer service support and have their meds delivered totheir doorsteps while creating programs and products that embody our mission and position ourselves inbecoming the world’s safest and fastest online pharmacy.We are looking for a Certified Pharmacy Technician to join us on our journey to make it drastically easier forcustomers to find, choose, afford, and engage with the services, products, and professionals they need toget and stay healthy!This position offers a unique blend of on-the-road independence and in-pharmacy teamwork! In this role,you will be responsible for both kiosk management and working within our pharmacy operations, includingdriving from the Pharmacy to our Kiosk locations, refilling inventory and maintaining Pharmacy KioskMachines in regionalized areas. You will also be working in the physical Pharmacy location preparing ordersfor customer shipments.#everydaybetterKey job responsibilitiesCore Responsibilities:• Drive from physical Pharmacy locations to our remote Pharmacy Kiosk locations with companyprovided vehicle• Refill Pharmacy Kiosks with medication and paper, clean machine, and collect discarded inventoryfor return• Prepare inventory shipments for Kiosk replenishment• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with leadership to ensure the right medications are put in the right orders• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense throughquality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders, including printing and affixing appropriate labels on dispenserand shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the Pharmacy Manager and Staff Pharmacists with receiving, shipping, counting, and packing• Clean and help maintain equipment and work areas within the pharmacy• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal site business hoursPhysical Requirements:During Peak/high demand, shifts last up to 12 hours (standard full-time shifts are 8-10 hours, excludingovertime):• Driving and transporting medications from Pharmacy locations to Kiosks for long periods of time(8+hrs)• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wrists Basic Qualifications:- active and unrestricted Pharmacy Technician license (or equivalent trainee/assistant license) in state of employment- National Pharmacy Technician Certification (PTCB or NHA)- Speak, write, and read fluently in English- Valid and active driver's license- High School diploma or equivalent- 6+ months of working with computer and web based tools experience- Driver's license- Must be at least 21 years old- • Active and unrestricted Pharmacy Technician license in state of employment- • National Pharmacy Technician Certification (PTCB or NHA)- • Ability to communicate effectively with coworkers and supervisor- • Ability to read and understand English language labeling on product cartons and prescription labels- • Clean driving record that passes Amazon’s Motor Vehicle Record (MVR) Checks (to be rechecked- annually). Driving privileges will be revoked if your DMV reports indicates you have received a ticket- for one or more of the following violations:- • Evading responsibility- • Being at fault in a fatal accident- • Having two or more motor vehicle accidents in the last three years- • Having a motor vehicle accident resulting in greater than $5,000 in damages- • Driving under the influence or in any way impaired by alcohol or drugs- • Reckless Driving- • Recurrent speeding violations- • Recurrent driving suspensions- • Three or more driving violations within the last three years Preferred Qualifications:- Experience recognizing and identifying patient medications- Experience working in a fast-paced work environment- Demonstrated ability to work as an effective team member- • Demonstrated organization skills and attention to detail- • Ability to recognize and identify patient medications- • Experience working under pressure in a fast-paced work environment while consistently meeting- standards for productivity and qualityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, TX, Dallas - 22.00 - 24.00 USD hourly

Job DescriptionThe AMET Global Engineering Services Team is seeking an experienced Program Manager to join the Launch Team to support the expansion of customer fulfillment, delivery station and sub same day delivery in AMET. The Senior Launch Program Manager is a key player in the end-to-end delivery of the complex challenge of launching fulfillment capacity in the region of Africa, Middle east & Turkey. The role will be driving improvements and standards to enable Amazon buildings to achieve benchmark rates while ramping to meet network capacity. In this role, you will influence a team comprising of General Managers, Senior Operations Managers, Operation Managers, Area Managers, StartUp Project Managers, Process SMEs, Design Engineers, as well as representatives of various key stakeholder teams including Supply Chain & Transportation, Talent Acquisition and many others. This role calls for an individual who is curious to learn, structured, confident and professionally and socially adept to earn credibility and trust with customers and stakeholders at various levels of the organization.Key job responsibilities• Manage the launch and operations readiness to deliver CAPEX projects [$50MM+] within multidisciplinary and multicultural organization for our customer fulfillment operations• Coordinate vendors and manage contracted resources and oversee hiring activities.• End-to-end ownership for warehouse project deliverables• Integrated project scheduling, resource planning, critical path analysis and schedule optimization of all business, technical, fiscal and program activities across multiple projects• Comfortable in different roles and able to effectively communicate & work with subject matter experts in Construction, Engineering, Operations, Finance, Procurement, Transportation or Contract law• Coordinate multiple interdependent material flow and installation schedules of vendors• Work alongside vendors and procurement departments to manage purchase orders• Hold regular cadence with internal teams and vendors to plan and track deliverables• Continuous project status tracking and communication, targeted and timely elevation of potential risks and issues across multiple teams and with project stakeholders• Working independently and autonomously in a fast-paced and rapidly changing environment.The role will be based in Cairo, Egypt with up to 50% of time on job travel, either domestically or to other AMET countries.A day in the lifeIn cooperation with other GES stakeholders, including but not limited to WWRE & Design, ACES/PE, AR, Ops, and others the team aims to optimize building designs, modules, and processes, in ensuring safety, quality, productivity, and AA experience. They will ensure our future buildings, retrofits and expansions will both attend to the operational excellence requirements and have frugal solutions. Basic Qualifications:- Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field- 5+ years of experience working in an operations, supply chain, transportation, project management or management consulting role Preferred Qualifications:- PMP certificate, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field- French, German, Polish, Arabic, Portuguese, Turkish, Chinese (Mandarin), Afrikaans and Zulu are considered preferred qualifications.- PMP certificate, or Master's degree in business, , engineering, or supply chain- Experience in Amazon or E-commerce launches is a strong plusOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilitiesKey job responsibilitiesGain understanding of the application test procedures and how to use applicable software and tools.· Execute test instructions and report test results accurately and promptly.· Report any deviations observed· Understand any changes in test instructions related to their assigned work· Follow defined processes to perform assigned work.· Will require to work on Shift timings based on business requirement. Basic Qualifications:- Bachelor's degree- Knowledge of QA methodology and tools Preferred Qualifications:- Experience with testing consumer devicesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Title:Team LeadLocation: MumbaiEssential Functions Working with the Center manager to ensure smooth function of the Amazon transportation operations in Mumbai-Executing the delivery process from delivery station to customer address Ensure enough bandwidth in delivery team to ensure peak time delivery management Continuously improve the delivery process and attain a sustained level of delivery performance improvementEssential Skills Strong execution skills, Action oriented. Resourceful to identify the way to get things done using limited resources.Ability to navigate ambiguity and drive clarity for the team in evolving situations.Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingKey job responsibilities1) Team management.2) Cost Utilization.3) Overall Losses Monitored. Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Speak, write, and read fluently in EnglishOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a dynamic and customer-obsessed Supervisors to lead and develop teams within our fast-paced AMZL (Amazon Logistics) and FC (Fulfillment Center) environments. This role will encompass responsibilities across both areas, requiring a versatile leader who can thrive in a dynamic, ever-changing operational landscape. You will play a crucial role in ensuring efficient workflows, exceeding customer expectations, and driving continuous improvement. This is an opportunity to make history with one of the world's largest and most innovative companies, shaping the future of operations and logistics.Key job responsibilitiesOperational Leadership: Oversee daily operations within both AMZL and FC environments, including managing teams of Operations Supervisors, Operations Assistants, Delivery Service Providers, and associates (ranging from approximately 30-40). This includes allocating labor, leading meetings, assigning job duties, and maintaining exceptional organizational skills. Team Management: Lead, train, and develop high-performing teams. Foster a positive and motivating work environment, driving engagement and performance while ensuring associate safety and adherence to Amazon's Health and Safety standards. Performance Management: Be obsessed with metrics, diving deep to identify root causes of performance issues, and implementing effective solutions. Continuously monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes. Process Improvement: Identify opportunities to streamline and improve processes. Find practical and simple solutions to complex problems without compromising quality or functionality. Utilize problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements. Become a subject matter expert on core operational processes. Communication & Collaboration: Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences, influencing decisions and driving alignment. Collaborate with cross-functional teams to solve operational challenges and share best practices. Manage external agency relationships and performance. Problem Solving & Decision Making: Demonstrate strong problem-solving and analytical capabilities. Act decisively in a fast-paced environment, exercising sound judgment and making informed decisions. Technology & Tools: Continuously utilize software and hardware tools to ensure smooth daily operations. Ensure associates have the necessary tools and coordinate repairs or replacements as needed. Support the rollout and implementation of new systems and processes, gathering feedback and providing support. Inventory Management: Maintain inventory accuracy within the FC environment.Basic Qualifications: 1+ years employee and performance management experience. Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. Ability to push and pull wheeled dollies loaded with products up to 100 pounds during shifts (AMZL). Strong team player with the ability to motivate others. Demonstrated problem-solving and analytical capabilities.Preferred Qualifications: 1+ years experience with performance metrics, process improvement, or lean techniques. Degree in Engineering, Operations, Supply Chain, Logistics, or Business Administration. Ability to thrive in an ambiguous and fast-paced environment Basic Qualifications:- Experience in managing teams Preferred Qualifications:- The candidate should have 3+ years of work experience managing teams & managing peopleOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Braselton - 27.00 - 33.00 USD hourly

Job DescriptionAmazon Vendor Services (AVS) is a specialized consulting organization we are launching in the US that is dedicated to solving the most pressing challenges facing senior leadership of our largest vendors. We start from the customer’s problem and work backwards to apply distinctive solutions and results that “only Amazon” can deliver, and we develop science-driven capabilities that create differentiating insights. We serve our clients through the development of customer and retail strategies that enable their long-term growth via a combination of management consulting methodologies, data science, and decades of eCommerce expertise.As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to plan and execute engagements that transform vendor strategy and change the trajectory of their business growth. Working closely with Data Scientists, Business Intelligence Engineers, and Analysts, you’ll implement custom solutions with market-changing potential. You will also work with vendors, team members, and internal and external partners to influence the way we work, how we serve customers, and where we invest in future capabilities.We're seeking experienced client service professionals with proven success in management consulting, corporate strategy, or marketing who combine analytical rigor with exceptional interpersonal skills. The ideal candidate will bring demonstrated leadership experience, strong problem-solving capabilities, and a track record of working effectively with executive teams. If you're a curious learner passionate about driving change, eager to expand your expertise in product management and data science, and ready to serve as a trusted advisor to business executives, this role offers an exceptional opportunity to make a lasting impact in the technology industry.Key job responsibilities•Insight Commercialization – Translate complex data and machine learning outputs into clear, actionable business recommendations that vendors can execute against•Engagement Scoping & Problem Framing – Lead discovery conversations with senior vendor stakeholders to define problem statements, scope project deliverables, and align on success metrics before engagement kickoff•Cross-functional Orchestration – Coordinate across internal Amazon teams to assemble the right resources and capabilities for each vendor engagement, ensuring holistic solution delivery•Strategic Leadership – Lead complex integrated workstreams, plan and deliver executive and board-level presentations, and drive overall engagement success•Client Partnership – Own client relationships and project outcomes, serving as the primary point of contact while ensuring exceptional delivery standards•Innovation & Development – Collaborate with Product Managers and Data Scientists to enhance tools and frameworks based on engagement insights, continuously improving our vendor experienceAbout the teamAbout the team:Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access such as Project Midas. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences. Basic Qualifications:- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Experience within e-commerce or Retail fields- Experience delivering complex, data-driven recommendations to senior leaders Preferred Qualifications:- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- 4+ years of strategy, consultancy, financial analysis, category management, account management, product management, project management, buying or marketing experience- Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modelingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to build highly available, scalable and distributed engineering systems for one of the largest data lakes in Amazon? Does Petabyte scale excite you?The Analytics & Data Management (ADM) team in Ads AI Core Infra owns the central datalake for Advertising unifying Petabytes of data generated across the Ads pipeline such as campaigns, ad-serving, billing, clicks, impressions and more and into a single scalable repository. This is used across the organization to drive hundreds of thousands of complex queries for analysis, measurement and reporting decisions for our customers. The data lake enables customers such as data engineers, business analysts, ML engineers, research scientists, economists and data experts to collect what they need via world-class self-service tools.ADM is building the next version of its data lake for 5x growth. An SDE on the ADM team has a unique opportunity to design and innovate solutions for this scale, delivering robust and scalable microservices built over Java and AWS as well as innovate with big data technologies like Spark, EMR, Athena and more. You will create value that materially impacts the speed and quality of decision making across the organization resulting in tangible business growth.Key job responsibilities- Engage with key decision makers such as Product & Program Managers to understand customer requirements and brainstorm on solutions- Design, code and deploy components and micro-services for the core job management pipeline- Ensure testability, maintanability and low operational footprint for your code- Participate in operational responsibilities with your team- Innovate on AWS technology to improve latency, reduce cost and operationsA day in the life- Focus on core engineering opportunities to guarantee system availability that matches our data growth- Work with a skilled team of engineers, managers and decision makers to consistently meet customer demand- Automate monitoring of data availability, quality and usability via simplified metrics and drive innovations to improve guarantees for our customersAbout the teamThe mission of the Analytics & Data Management (ADM) team is to provide data that helps the advertising organization make informed analyses and decisions for our customers and to determine and deploy investments for future growth via a set of central and unified products and services.Our team focuses on simplicity, usability, speed, compliance, cost efficiency and enabling high-velocity decision making so our customers can generate high quality insights faster.We are a global team with presence across India and North America. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually

Job DescriptionWould you like to build highly available, scalable and distributed engineering systems for one of the largest data lakes in Amazon? Does Petabyte scale excite you?The Analytics & Data Management (ADM) team in Ads AI Core Infra owns the central datalake for Advertising unifying Petabytes of data generated across the Ads pipeline such as campaigns, ad-serving, billing, clicks, impressions and more and into a single scalable repository. This is used across the organization to drive hundreds of thousands of complex queries for analysis, measurement and reporting decisions for our customers. The data lake enables customers such as data engineers, business analysts, ML engineers, research scientists, economists and data experts to collect what they need via world-class self-service tools.ADM is building the next version of its data lake for 5x growth. An SDE on the ADM team has a unique opportunity to design and innovate solutions for this scale, delivering robust and scalable microservices built over Java and AWS as well as innovate with big data technologies like Spark, EMR, Athena and more. You will create value that materially impacts the speed and quality of decision making across the organization resulting in tangible business growth.Key job responsibilities- Engage with key decision makers such as Product & Program Managers to understand customer requirements and brainstorm on solutions- Design, code and deploy components and micro-services for the core job management pipeline- Ensure testability, maintanability and low operational footprint for your code- Participate in operational responsibilities with your team- Innovate on AWS technology to improve latency, reduce cost and operationsA day in the life- Focus on core engineering opportunities to guarantee system availability that matches our data growth- Work with a skilled team of engineers, managers and decision makers to consistently meet customer demand- Automate monitoring of data availability, quality and usability via simplified metrics and drive innovations to improve guarantees for our customersAbout the teamThe mission of the Analytics & Data Management (ADM) team is to provide data that helps the advertising organization make informed analyses and decisions for our customers and to determine and deploy investments for future growth via a set of central and unified products and services.Our team focuses on simplicity, usability, speed, compliance, cost efficiency and enabling high-velocity decision making so our customers can generate high quality insights faster.We are a global team with presence across IN and NA. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually

Job DescriptionAmazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.Key job responsibilitiesAs a Senior Applied Scientist on this team, you will:• Lead a new initiative across Sponsored Products Bidding focused on AI/ML based features.• Be the technical leader in AI, Machine Learning; lead efforts within this team and across other teams.• Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.• Drive end-to-end AI/Machine Learning projects that have a high degree of ambiguity, scale, complexity.• Build models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your AI/ML models.• Run A/B experiments, gather data, and perform statistical analysis.• Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.• Research new and innovative AI/ machine learning approaches.• Recruit Applied Scientists to the team and provide mentorship.A day in the lifeWhy you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.About the teamThe Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights.We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising.The SPB Bidding team within Sponsored Products and Brands is focused on guiding and supporting Millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in bidding systems can have outsized impact on advertiser success and Amazon’s retail ecosystem.Our vision is to build a highly personalized, context-aware bidding system that leverages auction simulations, ML models, and optimization algorithms. This framework, will operate across SPB bidding system and proactively delivering value based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art bidding agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning and preference optimization), ensuring our systems are both scalable and adaptive. Basic Qualifications:- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Experience with AI/ML technologies Preferred Qualifications:- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- Experience with large scale distributed systems such as Hadoop, Spark etc.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 167,100.00 - 226,100.00 USD annually

Job DescriptionWe are looking for Planning Manager to drive cross functional projects for Amazon Now Real Estate team. The incumbent is expected to interact directly with Amazon internal stakeholders to deliver on operational goals, drive process improvements and deliver business value. The person will be expected to be skilled in understanding customer needs, setting and managing expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will work with cross skilled team of associates (technical & non-technical), business analysts, program and product managers to carry out business critical processes.Key job responsibilitiesKey job responsibilities1. Drive cross functional programs/ projects to deliver business value for the team2. Work with internal teams to improve processes and reporting dashboards3. Engage stakeholders demonstrating business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.4. For this position, the candidate is expected to come to office on all 5 working days of the week Basic Qualifications:- 2+ years of program or project management experience- Bachelor's degree Preferred Qualifications:- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement document- Experience working in an analytical environment with cross-functional teamsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAnnapurna Labs (our organization within AWS) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.We are seeking a Sr. Package Layout Engineer to lead the end-to-end physical design of advanced IC packages for next-generation machine learning and data center ASICs.In this role, you will own the package layout from initial floor planning through tape out and manufacturing release. You'll drive the physical implementation of complex multi-die and advanced packaging architectures, working closely with silicon, SI/PI, thermal, and manufacturing teams to deliver production-ready designs that meet dynamic performance, density, and reliability targets.Key job responsibilities- Lead the full package layout cycle from die floor planning, bump/pad assignment, and RDL routing through substrate design, verification, and tape out release.- Drive physical design of advanced packaging architectures including 2.5D interposer, 3D-IC, fan-out wafer-level packaging, and silicon bridge technologies (e.g., CoWoS, EMIB, or similar).- Define and optimize package floorplans considering die placement, bump maps, power/ground distribution, high-speed signal escape routing, and decoupling capacitor placement.- Perform detailed RDL and substrate routing for high-density interconnects including microbumps, C4 bumps, TSVs, microvias, and PTH vias across multi-layer organic substrates and silicon interposers.- Participate in die-level RDL routing and bump planning in coordination with ASIC physical design teams, ensuring the die-package interface is co-optimized for power delivery and signal routing from the earliest design stages.- Drive cross-level layout co-optimization across die RDL, interposer/substrate, and PCB levels to achieve the best overall power delivery network and high-speed signaling performance, minimizing impedance discontinuities and routing bottlenecks at each interface boundary.- Develop and maintain package stack-up definitions in collaboration with SI/PI and materials engineering teams, ensuring impedance targets, layer utilization, and manufacturing constraints are met.- Create and enforce package design rules and guidelines, working with OSAT partners and foundries to ensure DFM compliance and high yield.- Run and review physical verification checks (DRC, connectivity, shorts/opens) and drive design closure with zero escapes.- Manage package design schedules, milestones, and deliverables, coordinating across multiple concurrent projects and tape out cycles.- Collaborate with SI/PI engineers to incorporate electrical constraints into the physical layout — impedance-controlled routing, power plane optimization, and critical net shielding.- Interface with OSAT vendors and foundry partners on substrate and interposer manufacturing feasibility, design rule negotiations, and process capability alignment.- Identify packaging technology risks early and propose design or process mitigations to ensure reliability and manufacturability.- Mentor junior layout engineers and contribute to the development of team best practices, automation flows, and design reuse strategies.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Basic Qualifications:- Bachelor's degree in Electrical Engineering or a related field- 10+ years of experience in IC package layout and physical design- Proven track record of leading package designs from concept through tape out for complex, multi-layer organic substrates or silicon interposers- Hands-on expertise with package layout tools such as Cadence APD/SiP, Synopsys IC Packaging, Mentor Xpedition, or equivalent- Deep understanding of advanced packaging technologies: 2.5D/3D-IC, fan-out WLP, RDL, TSV, microbump, and silicon bridge interconnects- Strong knowledge of package design rules, DFM constraints, and physical verification methodologies (DRC, connectivity checks)- Experience with bump map and ball map definition, escape routing strategies, and power/ground plane design for high pin-count packages- Familiarity with substrate and interposer manufacturing processes, material properties, and their impact on design decisions Preferred Qualifications:- Master's degree or equivalent in mechanical engineering, electrical engineering, material science, physics or equivalent- 7+ years, in IC package layout and physical design- Experience with chiplet-based or heterogeneous integration packaging architectures- Familiarity with package-level SI/PI concepts (impedance control, PDN layout, crosstalk-aware routing) sufficient to collaborate effectively with SI/PI engineers- Experience developing automation scripts (Python, TCL, Skill, Ravel) for layout tasks, design rule checks, or data exchange workflows- Hands-on experience working directly with OSAT partners on NPI (new product introduction) builds and yield improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Cupertino - 183,000.00 - 247,600.00 USD annuallyUSA, TX, Austin - 159,200.00 - 215,300.00 USD annually

Job DescriptionWe are looking for an experienced SAP SD and GTS Functional Lead to spearhead the implementation of the Sales and Distribution (SD) module for our organization. The ideal candidate will be responsible for configuring, customizing, and deploying the SD module to enhance our sales, distribution, and returns management processes.Key job responsibilities• Lead comprehensive business process analysis and requirements gathering workshops with sales, customer service, distribution, and logistics stakeholders.• Design and architect robust, scalable, and efficient SAP SD and Logistics solutions, developing detailed blueprints and strategic roadmaps from design through delivery.• Configure and customize core SAP SD modules, including Sales Order Management, Pricing, Billing (Invoicing), Intercompany, Consignment, Reverse Logistics, Shipping, Credit Management, and Master Data.• Configure and integrate key logistics components, including Delivery Processing, Transportation Management (TM) within S/4HANA, and basic Warehouse Management (WM) concepts.• Design and configure cross-company sales, inter-company billing inter-company stock transfers to ensure proper financial postings and streamlined operations.• Architect solutions for consignment stock processing, including consignment fill-up, issues, returns, and billing, optimizing inventory visibility and management.• Integrate, configure functionalities related to export controls, sanctions, licenses, and legal regulations, potentially leveraging a Global Trade compliance system.• Ensure seamless integration between SAP SD/Logistics and other core SAP modules such as MM, PP (Production Planning), FI/CO, and QM.• Oversee RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows) developments, collaborating closely with technical teams to translate functional specifications into effective technical solutions.• Develop comprehensive data migration strategies for master and transactional data.A day in the life• Lead and support all project testing phases, including unit testing, integration testing, and User Acceptance Testing (UAT), to validate system functionality and data integrity.• Develop comprehensive documentation, including functional specifications, process flows, configuration guides, and end-user training materials.• Plan and deliver effective end-user training sessions and provide critical post-go-live support to ensure smooth system adoption and rapid issue resolution.• Ensure designed solutions optimize sales efficiency, enhance customer service, and comply with industry best practices and internal controls.• Develop and execute training plans to train end-users on the configured SAP SD processes and functionalities. Basic Qualifications:- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- Minimum of 8 years of experience in implementing and configuring the SAP SD module, with a strong emphasis on returns management and reverse logistics processes.- Thorough understanding of sales, distribution, BOM (Bill of Materials) and returns management processes, including order management, pricing, delivery, and credit/debit memo processing.- Strong functional knowledge of SAP SD and its integration with other SAP modules (e.g., MM, FI, LE).- Experience in integrating with Materials Requirement Planning (MRP), Demand Forecasting, Procure to Pay and Sales and operations planning processes. Preferred Qualifications:- Experience implementing and managing SAP ERP solutions, with a strong focus on SAP S/4HANA- Experience in implementing SAP S/4 HANA OTC module with Advanced Returns Management, Advanced Inter-company processes.- Worked in the server components or high-tech manufacturing industry.- Knowledge of vendor-managed inventory (VMI) and third-party logistics integration.- Experience in project management and leading cross-functional teams.- Experience in planning, development, implementation, and end-to-end life cycle of at least 4-5 complex large-scale enterprise transformations.- At least five (5) years of S/4 HANA experience.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Do you currently hold a valid and active USA state drivers license? Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOver the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services).NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on timeResponsibilities of a NOC PMWe are looking for an experienced Program Manager to coordinate and lead efforts across operations, multiple technology and cross-border program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. This role is a part of the centralized Network Operations Centre (NOC) org part of Amazon India. This role is based in Dalian, China and will be required to work for Amazon Japan.A Program Manager is expected to have deep functional knowledge, ability to design new program frameworks/processes and running defect reduction programs. They should be proficient, in identifying the input and output metric to gauge the success of a program. In this role, they will work with business and operations team to analyze historic results, challenge status quo and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. The Program Manager will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must have very strong analytical skills and expert in excel. Knowledge of SQL and tools like R/Python would be an added advantage. They will be experienced at working with large data sets and the technical tools needed to work with them. They will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. This candidate is also expected to handle small sized operations teams (3-10 L3 and 1-2 L4s) to design and publish relevant reports to track overall program progress.The incumbent will own the following -1) They will be responsible for working with supply chain execution, transportation, FC, carriers and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis5) They will liaise across functions to drive their project and help clear issues and bottlenecks.6) They will work with technology teams to scope out and drive any tech changes that are neededAbove all, we expect program managers to be single threaded owners for their initiatives.Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals.What are we really looking for?• You should be very analytical and be able to justify your decisions and approaches with data• You should be able to deal with a high degree of ambiguity• You should be able to take a complex problem and break it down to smaller digestible chunks• You should be able to define a logical and step by step approach to achieving assigned goals• You should be comfortable with processes and process design/analysis• You should have the ability to influence without authority and do so by using data and facts• You should be able to deal with varied stakeholders and earn their trust• You are mature and able to function independently with limited guidance• You should be willing to travel 30% of the time• Languages proficiency (mandatory) – English.Key job responsibilitiesThe incumbent will own the following -1) They will be responsible for working with supply chain execution, transportation, FC, carriers and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis5) They will liaise across functions to drive their project and help clear issues and bottlenecks.6) They will work with technology teams to scope out and drive any tech changes that are needed[12:24 PM]About the teamNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem-solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Basic Qualifications:- Bachelor's degree- Experience in program or project management- Experience working cross-functionally with tech and non-tech teams- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining and executing program requirements and using data and metrics to determine improvements- Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications:- Experience creating and improving processes- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks- Experience in driving end to end delivery, and communicating results to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Key job responsibilitiesKey job responsibilitiesEssential FunctionsDefining , building and executing the delivery process from delivery station to customer addressEnsure enough bandwidth in territorial delivery team to ensure peak time delivery managementEngage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.Analysis of the data reports to identify performance bottlenecks and improve performanceImplement the formal process control and process improvement mechanisms such as Kai zen.A day in the lifeStrong leadership capabilities and people management skills - Ability to work under pressure situationsAbility to work in ambiguous situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications:- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- 3+ years of operational experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe mission of Payment Risk Operations team is to keep Amazon stores safe and trustworthy by protecting Customer accounts from takeover and fraud. As a key pillar within the Customer Trust and Partner Support (CTPS) organization, we protect Customer trust without harming the Customer experience and leverage technology with high judgement human decisions to do this at scale. Payment Risk Workforce Management team is looking to hire an RTA (Real Time Analyst). The RTA will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming non email and email volume, agent performance and publish assignment adherence reports. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Descriptionこのポジションの勤務地は、埼玉県上尾市にある物流拠点（フルフィルメントセンター）になります。アマゾンジャパンでは、全国で20拠点以上のフルフィルメントセンター（FC）、50拠点以上のデリバリーステーション（DS）が稼働し、数千の機械、数万の従業員が、正しい商品を正しい人、正しい場所、正しい時間に届けるために、調和を保ちながら働いています。私たちReliability & Maintenance Engineering – Maintenance (RME-M) は、グローバルなAmazonの倉庫・デリバリーネットワークの技術を維持し、最適化しています。RME-Mは、全国に展開されているAmazonサイトにおける物流設備の保全・保守・改善を行い、お客様に満足いただけるように努めています。今回募集する職種である設備資産管理プランナーは、Amazonのグローバル資産管理システムであるAPM (Asset Performance Management) を介して標準化された資産（設備、機器）管理、予防保全計画、在庫部品管理、外注費管理を行うことで、データをエビデンスに人件費、パーツコスト、サービス（アウトソーシング）コストを管理し、継続的に改善するポジションです。故障や不具合の履歴管理、計画される予防保全のスケジューリングと実施状況の追跡を実行します。APMに蓄積された大量のデータを解析およびメトリクスやKPI、ダッシュボードを活用することで、最適なサイト運営、設備の安定稼働、コストの最適化にも貢献します。また、現場のAPMに関する標準化、改善、新規ソリューションの導入などをCentralチームと連携して取り組みます。【取り扱う設備の一例（FCによって異なる）】■Amazon Robotics（商品棚を持ち上げて移動させるロボット）■荷合わせシステム（同じお客様が注文された商品を一つにまとめる設備）■パッキング設備（荷合わせした商品をまとめて梱包する設備）■仕分け設備（宛先ラベルの印刷と貼り付けを行い、配送方面毎に仕分けを行う設備）【More Information】：採用に関する詳細は、下記サイトをご参照ください。関連情報・所属部門:フルフィルメントセンター (FC)・職種:メンテナンスメンテナンスエンジニア特設サイトAmazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組み（Japanese Only）Key job responsibilities設備資産管理プランナーの主な業務は下記の通りですが、これらに限定されません。- サイトのSME（Subject Matter Expert）となり、FieldメンバーにAPM使用方法を指導、現場レベルのAPMの正しい活用と標準化を行う。- サイトへのAPM導入を推進し、APM Launchプロジェクトをリードする。- Centralチームにより開催される定例ミーティングに参加し、担当サイトへの必要な情報を現場へ共有、必要なアクションを適切に実行する。また、必要に応じてCentralチームに問題を提起する。- 計画保全作業をシステムで予測しFieldメンバーに計画作業を割り当て、作業完了後のレポートを確認・分析し、必要に応じて作業者へフィードバックを行う。- ビジネスデータ（パフォーマンス、履歴、工数）をメトリクス、KPI、ダッシュボード、レポートを活用して分析し、その結果に基づいた改善を提案する- サイトレベルの機器、スペアパーツ、発注点といったパーツマスタを管理する- JP RME FCネットワーク全体でのAPMのシステムや機能を実装するA day in the life% of Time：Description of essential functions1： 50％ APM新規導入立ち上げ業務2： 30% PMやスペアパーツの予実管理3： 10% ネットワークレベルでのメトリクスやKPIを管理したFCサポート（各指標、フォローアップなど）4： 10% JP RME全体の標準化、自動化、簡素化など改善戦略プロジェクトの立案・推進※日勤(9:00-18:00)勤務※土日休み、原則毎月10日の休日であり、1日8時間勤務の場合の年間休日日数は120日となります。※希望休も考慮いたします。 Basic Qualifications:- ＜Experience＞- 設備保全活動の計画、スケジュールといった現場マネジメント経験- MS Excelの使用経験（表の作成、四則演算、簡単な関数計算など）- 現場で必要な日本語コミュニケーション能力（ビジネスレベル）と英語文書を理解できるレベルの英語スキル- データ解析スキルと、データに基づいた技術的な改善アプローチ Preferred Qualifications:- 英語でメールや会議が出来るレベルのビジネス英語力- EAM、コンピュータによる保守管理システム（CMMS）の知識や経験- 設備の保全・メンテナンスの経験やそれらに関するプロジェクトリード経験- 全拠点を対象にしたプロセス開発と標準化を推進する能力- データやプロセスの自動化を促進する一方、無駄やダブルワークを減らすための標準化や変更管理の推進と実装する能力- システムに関する新機能リリースや標準化による変更案件に対し、適切な手順に基づいた実行経験- 設備保全に必要な予備品管理の知識や購買プロセスの最適化を導くリーダーシップスキル- 最適な設備保全のためのネットワーク全体のコンポーネント/マシン性能のベンチマークを推進する能力- JPレベルのデータウェアハウスの信頼性やトラブルシューティング、グローバルとのコミュニケーション窓口として主導経験- 様々なビジネスグループへAPMシステムトレーニングを提供するスキル- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe mission of Payment Risk Operations team is to keep Amazon stores safe and trustworthy by protecting Customer accounts from takeover and fraud. As a key pillar within the Customer Trust and Partner Support (CTPS) organization, we protect Customer trust without harming the Customer experience and leverage technology with high judgement human decisions to do this at scale. Payment Risk Workforce Management team is looking to hire an RTA (Real Time Analyst). The RTA will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming non email and email volume, agent performance and publish assignment adherence reports. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.