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Job DescriptionAt Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance.Title: Channel Team LeadEssential Functions-Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.· Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.· Work on the ground to enable network with new product launches and partner with the operations and other teams.· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.· Enhance Engagement with accounts to improve business and increase retention.· Drive stores against goals (Volume, FTR and other key metrics).· Handling day to day operational escalations and be available to round the clock to manage the issues.· Internal/External Stake holder management.· Support station operations and/or customer deliveries.Essential SkillsStrong leadership capabilities and people management skillsAbility to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingAbility to navigate ambiguity and drive clarity for the team in evolving situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.Basic Qualifications* Bachelor Degree / MBA.* Preferably from Sales/Telecom background* Advanced Excel and Communication skills* Operations/People Handling skillsA day in the lifeAbility to navigate ambiguity and drive clarity for the team in evolving situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Key job responsibilitiesThe Ops Manager, leads an operation for +20k packages. Manages On-The-Road execution encompassing to Delivery Service Partners, and Drivers on route and develops strategies to streamline these operations. Leads a team of UTR & OTR TLs and +30 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team. Fosters a Culture of Safety. Responsible for protecting service levels monitoring and improving drivers and associates performance. Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful Last Mile delivery. Basic Qualifications:- 1+ years of sales experience- Bachelor's degree Preferred Qualifications:- 2+ years of sales experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionIm Streben danach, der beste Arbeitgeber der Welt zu sein, treiben unsere globalen Human-Resources-Teams – bekannt als People eXperience and Technology (PXT) – den Unternehmenserfolg voran, indem sie eine sichere, inklusive und innovative Unternehmenskultur fördern. Der/Die Senior HR Business Partner:in ist verantwortlich für operative Exzellenz und organisatorische Gesundheit durch PXT-Führung an den zugewiesenen Standorten. Als erfahrene HR-Führungskraft agierst du als Individual Contributor und arbeitest direkt mit Field Leaders, Standortleitungsteams und General Managers zusammen. Du bringst dabei die Seniorität und Glaubwürdigkeit mit, die für strategische Diskussionen zu komplexen organisatorischen Herausforderungen erforderlich sind. Du trägst die Gesamtverantwortung für das End-to-End-Mitarbeitererlebnis an deinen Standorten und verantwortest Feedback-Mechanismen, Anerkennungsprogramme sowie Umgebungsstandards, die Vertrauen, Engagement und Leistung nachhaltig prägen. Diese Rolle erfordert die Balance zwischen taktischer Exzellenz und strategischem Weitblick – unter Nutzung von Technologie und menschlichem Urteilsvermögen, um qualitativ hochwertige Mitarbeitererlebnisse zu schaffen und gleichzeitig eine proaktive Risikoidentifikation und -minderung voranzutreiben.Du wirst vor Ort an einem Amazon-Standort arbeiten und mehrere Standorte innerhalb deiner Region (Campus) betreuen, mit regelmäßiger Mobilität zwischen den zugewiesenen Standorten.Key job responsibilitiesEmployee Experience & EngagementFörderung einer offenen Zwei-Wege-Kommunikation durch Voice of the Associate-Programme, Rundtischgespräche und GEMBA-Walks mit zeitnaher Lösung von Anliegen und Stärkung der Beziehungen zwischen Mitarbeitenden und Führungskräften. Umsetzung von Engagement-Strategien und Anerkennungsprogrammen, die die Mitarbeiterzufriedenheit messbar steigern. Schaffung eines inklusiven Umfelds, in dem sich Mitarbeitende sicher fühlen, ihre Meinung zu äußern und authentisch aufzutreten – durch die Etablierung von Employee Resource Groups und die Sicherstellung gerechter Talentpraktiken. Regelmäßige und sichtbare Präsenz auf der Betriebsfläche, um Vertrauen auf allen Ebenen aufzubauen und Anliegen frühzeitig zu erkennen, bevor sie eskalieren.Operational Excellence & Site StandardsBewertung der Arbeitsbedingungen durch regelmäßige Standortbegehungen und Etablierung von Routinen zur Einhaltung der Standards gemäß den Amazon-Vorgaben. Zusammenarbeit mit Standortleitungen und Safety-Teams zur konsequenten Umsetzung von Sicherheitsstandards und -programmen. Leitung strategischer Community-Initiativen in Zusammenarbeit mit den Teams für Public Policy und Public Relations. Proaktive Risikoidentifikation und -minderung durch die Einrichtung von Frühwarnsystemen, Nutzung von Datenerkenntnissen und fundierte Entscheidungen, die den Richtliniengeist mit den Geschäftsanforderungen in Einklang bringen. Umsetzung zentraler PXT-Prozesse nach strengen Standards sowie Durchführung von Inspektionen und Audits zur Sicherstellung der Compliance. Effektive Koordination mit Shared Services und funktionsübergreifenden Partnern zur Gewährleistung einer nahtlosen Serviceerbringung.Data-Driven Decision Making & TechnologyFührende Nutzung von Analysen und KI-Tools zur Aufdeckung verborgener Muster, Antizipation aufkommender Risiken und Förderung datenbasierter Entscheidungsfindung. Umwandlung von Erkenntnissen in überzeugende Narrative, die Senior Stakeholder beeinflussen und messbare Verbesserungen im Mitarbeitererlebnis und in der Unternehmensleistung vorantreiben. Strategische Förderung der Nutzung von HR-Technologielösungen und Self-Service-Tools für Effizienz und Exzellenz – unter Nutzung von Automatisierung bei gleichzeitiger Beibehaltung eines persönlichen Service für sensible Anliegen, die menschliches Urteilsvermögen und Empathie erfordern.Strategic PXT LeadershipRegelmäßige Partnerschaft mit Standortleitungen und General Managers zur Balance zwischen operativen Anforderungen und Amazons Werten sowie Personalstrategie – mit fundiertem Urteilsvermögen bei komplexen organisatorischen Herausforderungen. Hinterfragen des Status quo und Förderung von Innovationen in HR-Praktiken bei gleichzeitiger Sicherstellung einer nachhaltigen Umsetzung. Coaching von Business Leaders zu effektivem Personalmanagement, einschließlich Leistungsfeedback, Teamentwicklung und komplexen Mitarbeiterbeziehungsthemen. Unterstützung bei der Umsetzung von Veränderungen durch Verstärkung von Botschaften, Abbau von Widerständen und Unterstützung von Führungskräften bei der Übertragung von Veränderungen in lokale Routinen. Festlegung klarer Ziele für die Kulturtransformation und Umsetzung umfassender Strategien zur systematischen Stärkung der Organisationsgesundheit, Talentkompetenzen und Führungseffektivität.PXT Leadership & Organizational HealthMitwirkung bei PXT-Personalentscheidungen, Ressourcenallokation und Dienstplanung zur Sicherstellung angemessener Abdeckung und Kompetenz. Beteiligung an Nachfolgeplanung und Beförderungsentscheidungen sowie Identifikation von High-Potential-Talenten und Entwicklungsmöglichkeiten. Durchführung von Talentbewertungen für PXT-Teammitglieder mit Beiträgen zu Leistung, Potenzial und Entwicklungsbedarf. Unterstützung der Entwicklungsplanung und Beitrag zum Aufbau von Nachfolgekapazitäten für kritische Positionen. Beiträge zum Performance Management des PXT-Teams sowie Förderung einer positiven Teamkultur und Anerkennungspraktiken.A day in the lifeDein Arbeitsalltag verbindet strategisches Denken mit praxisnaher Umsetzung auf Standortebene. Du nutzt fortgeschrittene Analysen und KI-gestützte Tools, um Trends zu erkennen und Lösungen zu entwickeln, die das Arbeitsplatzerlebnis verbessern. Vom Coaching von Senior Leaders bei komplexen Personalherausforderungen bis hin zur Förderung von HR-Prozessexzellenz arbeitest du eng mit Field Leaders und General Managers an zukunftsorientierten Strategien zusammen. Du pflegst eine starke Präsenz auf der Betriebsfläche durch Standortbegehungen, Mitarbeiter-Feedback-Runden und strategische Initiativen und navigierst dabei komplexe organisatorische Herausforderungen mit fundiertem Urteilsvermögen. Darüber hinaus trägst du zur organisatorischen Gesundheit des PXT-Teams durch Talentbewertungen, Nachfolgeplanung und Performance Management bei. Der Erfolg in dieser Rolle hängt von deiner Fähigkeit ab, Veränderungsinitiativen zu leiten, in unklaren Situationen fundierte Entscheidungen zu treffen und eine Unternehmenskultur zu schaffen, in der sich Mitarbeitende wertgeschätzt und gestärkt fühlen.About the teamUnsere HR-Abteilung bei Amazon spielt bei der Betreuung unserer Mitarbeitenden eine wesentliche Rolle. Oberste Priorität des sogenannten People Experience und Technology Solutions Team (PXT-Team) ist es, unseren Kolleg:innen ein großartiges Amazon-Erlebnis anzubieten und uns dabei zu helfen, eines der innovativsten, kundenorientiertesten und agilsten Unternehmen der Welt zu bleiben.Wir arbeiten proaktiv und wenden einen holistischen Ansatz für das People Management an. „Customer Obsession“ – Die oberste Priorität haben immer unsere Kund:innen. Unser Team konzentriert sich darauf, Fragen in Bezug auf das Engagement der Mitarbeitenden zu lösen und dafür zu sorgen, dass nichts unser makelloses Mitarbeiter- und Kundenerlebnis beeinträchtigt. Unsere Aufgabe besteht darin, auf den allerhöchsten Standards zu bestehen und den Fortschritt in allen Strategie- und Zielbereichen von Amazon zu fördern. Basic Qualifications:- Bachelor-Abschluss oder gleichwertige Qualifikation- Fließende mündliche und schriftliche Kommunikationsfähigkeiten in Englisch und Deutsch- Umfangreiche Erfahrung in einer HR-Führungsrolle oder eine Kombination aus gleichwertigen Erfahrungen (z. B. Operations, Kundenservice, Einzelhandel, Distribution, Versand/Logistik, Gesundheitswesen, Gastronomie/Hotellerie oder Produktion)- Erfahrung im Einsatz von Daten und fundiertem Urteilsvermögen zur Unterstützung von Geschäftsentscheidungen- Erfahrung in der Unterstützung und/oder Leitung mitarbeiterorientierter Prozesse wie Onboarding, Benefits, Ermittlungen, Schulungen und/oder Talentmanagement Preferred Qualifications:- Master-Abschluss oder MBA- HR-Zertifizierung (z. B. CIPD, SPHR, SHRM-SCP)- Erfahrung in der Betreuung großer Mitarbeitendengruppen in der Produktion, im Einzelhandel, in der Distribution oder in vergleichbaren operativen Umgebungen- Kenntnisse im Arbeitsrecht, in Mitarbeiterbeziehungen und HR-Compliance-Anforderungen- Erfahrung in der Lösung sensibler Mitarbeiterbeziehungsthemen- Erfahrung in der Partnerschaft, dem Coaching und der Begleitung von Senior Leaders als strategischer HR Business Partner- Erfahrung im Aufbau, der Entwicklung und Bindung leistungsstarker HR-Teams mit nachgewiesenen Erfolgen bei der Verbesserung von Teamproduktivität und Engagement- Erfahrung im Einsatz KI-gestützter Tools und Technologien zur Verbesserung von Prozessen und der Serviceerbringung, mit nachgewiesener Fähigkeit zur Förderung der Technologieakzeptanz in TeamsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job Description※このポジションの勤務地は東京都板橋区を予定しています。私たちのグローバルオペレーションネットワークは、日々何百万もの荷物と笑顔をアマゾンのお客様にお届けしています。私たちは、シフトアシスタントとして私たちのチームに加わってほしいと考え、意欲的で顧客重視の人材を探しています。この役割では他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、より便利でお客様に満足いただける高い品質のサービスを提供できるビジネスをつくる事、安全・快適・楽しい職場環境の構築を行う、将来の組織のリーダーを目指していただける事を期待しています。また、お客様の注文が適切な時間に適切な場所へ確実に配送されるよう、お客様の期待に応えることにおいても重要な役割を担います。私たちの業務の流れには3つの主要な要素があります。商品が保管され注文に備える「ファーストマイル」、注文品をお客様のエリアまで輸送する「ミドルマイル」、そして商品をお客様の玄関先までお届けする「ラストマイル」です。各拠点で運営方法に若干の違いはありますが、一貫して変わらないものが一つあります、それは顧客を第一に考える私たちのビジョンと献身的な姿勢です。本ポジションはアマゾンの新しいエキサイティングな配送拠点で業務を行います。可能な限り最速でお客様のご自宅に商品をお届けすることでお客様のカスタマーエクスペリエンスを向上します。私たちと一緒に歴史をつくりましょう!■業務内容■具体的にはマネージャーのサポートのもと、以下の業務に責任をもち遂行いただきます。① 安全・品質・作業効率の向上安全安心な作業環境の維持・向上のため、日々の安全活動、品質チェックに加え、標準作業手順書の作成や多岐にわたる問題解決・改善活動を行います。② 日々のオペレーション対応商品を入荷、在庫として管理し、注文があった商品を出荷するという一連の流れを各工程間で連携をとりながら、業務を円滑に進める事が求められます。お客様とお約束した期日までに商品を迅速かつ正確にお届けするため、時間ごとの計画に沿ってオペレーションを実施することに責任を持ちます。③ 新規プロジェクトの導入・セール時など、オペレーション拡大時の準備新しいサービスやシステムの導入に備え、現場での手順変更・導入方法を検討し円滑な導入に向けて準備を行います。また、新規入職者でもAmazonの標準作業に則った手順がスムーズに身につくためのトレーニング構築やマニュアルを作成します。④ イレギュラーへの対応作業で発生する様々な課題の原因を追求し問題解決を行います。また、再発防止策案の検討、実施を行います。※上記業務はマネージャーやチームのサポートのもと実施していただきます ※配送ステーション内での配送を通じて、物流の仕組みやマネジメントについて学ぶことができます ※社内公募により、マネージャーへのキャリアアップや他部署への異動機会もあります ※勤務は交代制(夜勤あり)です※1日の流れ:以下ページをご参照ください。先輩社員インタビュー■福利厚生■下記ページをご確認ください。福利厚生 | アマゾンジャパンキャリアサイト■教育制度■入社後、約1週間はAmazonのリーダーとして必要な会社のカルチャーや、配送拠点の基本的な業務を一通り学ぶことができる座学の機会を提供します。各部署へ配属後は、トレーナーのもと、OJTで工程知識やツールの使用方法など基礎知識を学んでいきます。トレーニング資料も完備しており、相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので、未経験者も安心してスタートができる環境です。最先端の物流システムを学ぶことはもちろん、年齢・性別・国籍問わず様々な仲間と日々の業務を通して、次のステップとなるピープルマネージメントやビジネススキルを学ぶことができます。■キャリアパス■シフトアシスタントからキャリアをスタートし、チームマネージャー、統括マネージャー、そして配送拠点の拠点長となった実績も多数あります。また、Amazonでは社内公募制度があり、国内外問わず他部署や異なる職種への異動にチャレンジし、社内で多様なキャリアを築くチャンスもあります。Amazonではご自身で学び成長することを推奨し、キャリア開発できるようサポートを行っています。キャリアアップストーリー ■会社のカルチャー■Amazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員の個々の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。また年次有給休暇の取得を積極的に推進しており「働く」、「プライベート」も充実できる環境です。失敗に寛容な文化:まずは試してみることにこだわります。好奇心を持って学びます。時にはリスクを取り、計画通りいかなかったとしても、よりよい成果に繋げられることが私たちの強みだと信じています。最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。・シフトアシスタントについて:プロセスアシスタント/シフトアシスタント特設サイト・配送拠点で働くリーダーのインタビュー:インタビューをご覧ください。・部門のご紹介:フルフィルメントセンター (FC)/デリバリーステーション(DS)・職種:オペレーション以下のリンクより、本ポジションに関連する部署等の詳細をご確認ください。 *アマゾンは多様性とインクルージョンのある職場づくりを目指しています。アマゾンは雇用機会均等法を遵守しています。人種、出身国、性別、性的指向、障がい、年齢、その他の属性による差別なく、平等な採用・選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組み(Japanese Only) Basic Qualifications:- 社会人経験(業界は問わず)- 業務または工程の改善経験(規模の大小は問わず)- エクセル初級レベル(四則演算/SUM関数ができる)- ビジネスレベルの日本語力 Preferred Qualifications:- ピープルマネジメント経験(アルバイトでも可)- 様々な世代とのコミュニケーション経験- エクセル中級レベル以上(VLOOKUP、ピボット、マクロ等)- チームワークを重視し、チームプレーのための気配りができる方- 向上心があり、今よりも成長したいという熱意がある方- 臨機応変に行動し、理論的に物事の判断ができる方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazon Selling Partner Services team drives the Selling On Amazon business and develops solutions that enable millions of sellers around the world to sell on Amazon's Marketplaces. More than half of shipments for Amazon customers are generated from this business. The team is focused on building a technology platform that will support the explosive business growth in existing markets, streamline the business for Amazon and the Selling partners and launch business in new markets and establish a fair marketplace.Our team is seeking engineers with broad technical skills to help us optimize how we synthesize massive amounts of data and complex business rules into mission critical financial information. As a member of this team you will employ object oriented techniques in Java, and DynamoB, PostGres and ElasticSearch skills to help us support Amazon's next generation of selling partner services. Along the way you'll gain and leverage a unique understanding of how Amazon.com works; from the numerous software systems that comprise the website's back-end, to the details of our business model, and the relationships we're establishing with an ever-growing network of selling partners who depend on Amazon.com to run their businesses.The ideal candidate will draw upon exemplary analytical, critical thinking, and problem solving skills, and a passion for maintaining highly reliable, distributed systems which operate 24/7/365. Successful members of this team collaborate effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems and deliver successfully against high operational standards of system availability and reliability. We look for engineers who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun!Key job responsibilitiesParticipate in the design, development, implementation, testing and documentation of large-scale, multi-tiered, distributed software applications, tools, systems and services using [Java, Object Oriented Design and Distributed Programming]. Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture. Participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. Produce comprehensive, usable software documentation. Evaluate and make decisions around the use of new or existing software products and tools. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAt eero, we build world-class products that delight customers—and behind every great product is a team dedicated to supporting the people who use them. Our customer support, field technicians, and technical sales teams across EMEA rely on exceptional training to deliver great experiences. As a Sr. Technical Trainer in the eero CS team, you will own the end-to-end learning experience for every audience eero supports in the EMEA region. You'll design and deliver training that empowers teams to resolve customer issues faster, drive product adoption, and elevate the support experience. The ideal candidate is obsessed with the customer experience, forward-thinking with creativity, and passionate about building scalable training programs that measurably improve performance.Key job responsibilitiesAs a Sr. Technical Trainer in the eero Customer Support (CS) team, you will design, develop, and deliver training across multiple modalities—virtual, in-person, and self-directed—ensuring every learner has access to engaging, high-quality content. You'll serve as the subject matter expert, fielding real-time questions on policies, tools, and practices while facilitating the collection of feedback and technical issues from learners to drive continuous improvement.You'll partner with leaders across eero to identify areas for innovation in session implementation and collaborate with the broader Learning and Development team to address emerging learning opportunities. You'll execute on the eero L&D roadmap by meeting project and program deliverables on time, and you'll leverage AI tools to improve the efficiency and effectiveness of training development and delivery.You'll track and report on key KPIs—including completion rates, learner retention, proficiency, and business impact—using data to iterate on content and strategy. You'll model accessibility as a primary tenet in all content, reinforce inclusive presentation methods, represent customer feedback to stakeholders across EMEA, and contribute to strategy development that enables scalable programs across the region.A day in the lifeAs a Sr. Technical Trainer for eero CS, you'll start your day reviewing learner performance data and feedback to prioritize where training can have the greatest impact. You'll collaborate with business leaders to understand each audience's unique challenges, then iterate on training materials to sharpen the learning experience. Whether you're facilitating a live session, building self-paced content, or aligning with cross-functional partners on upcoming product launches, your focus will be on developing programs that measurably improve learner performance against key business outcomes.About the teamThe eero Learning and Development team is dedicated to empowering every customer-facing audience with the knowledge and skills they need to deliver exceptional support. We operate at the intersection of product expertise and instructional innovation, building scalable training programs that span multiple regions and modalities. Our team values curiosity, data-driven decision-making, and a relentless focus on the learner experience. We move fast, iterate often, and measure everything—because great training drives great customer outcomes. Basic Qualifications:- Experience in a training role, including technical training- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia- Experience working with data and leveraging analytics to make decisions- Experience in managing multiple, competing priorities simultaneously- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network- Experience explaining complex technical concepts to various business and technical audiences- Ability to travel both domestically and internationally (Preferred Qualifications:- Bachelor's degree or equivalent- Experience working with Learning Management Systems (LMS) to track and measure training results and learning effectiveness- Knowledge of general AI tools- Strong preparation, organization, public speaking and classroom management skills- Proven analytical/technical aptitude- Prior experience with networking product lines a plusAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAWS Construction ManagerJob OverviewThe AWS Construction Manager (CM) oversees the entire construction process for data center infrastructure projects within Amazon Web Services. This role serves as AWS's primary representative on-site, managing general contractors and ensuring projects are delivered safely, on schedule, within budget, and in compliance with AWS standards. Construction Managers are responsible for implementing environmental requirements, safety protocols, and quality standards throughout the project lifecycle.Key ResponsibilitiesProject Management and Oversight• Oversee construction projects from groundbreaking through Power Facilities Hand Off (PFHO) and substantial completion• Manage general contractors, specialty contractors, and subcontractors to ensure project deliverables are met• Monitor project schedules, budgets, and resource allocation• Lead project meetings and coordinate between internal stakeholders and external partners• Make critical decisions on construction methods, schedule adjustments, and issue resolution• Ensure proper project documentation and reporting in Procore construction management platformSafety Management• Promote and enforce AWS health and safety standards on construction sites• Review incident reports submitted by general contractors and verify severity level classifications• Coordinate with general contractors on incident investigations and corrective actions• Conduct regular safety inspections and site walks to identify hazards and recognize safe behaviors• Monitor Serious Incident Rate (SIR) performance and implement preventive measures• Ensure general contractors report all incidents within required timelines (notification within 2 hours, preliminary report within 24 hours)• Partner with Regional Safety Engineers (RSEs) to review investigation reports and assess control measures• Assign and track completion of General Contractor Environmental Awareness Training through the Learn PlatformEnvironmental Compliance• Communicate AWS environmental expectations to general contractors during onboarding and kickoff meetings• Ensure general contractors develop and implement Construction Environmental Management Plans (CEMP) prior to construction start• Report environmental observations in Procore as required• Oversee general contractor management of environmental controls including erosion and sediment control devices• Escalate Tier 1 and Tier 2 environmental incidents to the Environmental and Legal teams• Monitor general contractor compliance with Service Level Agreements (SLAs) for inspections, observations, and incident management• Partner with AWS Environmental team on compliance matters and issue resolution• Verify environmental permit requirements are met before substantial completionQuality and Technical Management• Ensure construction activities comply with AWS Basis of Design (BOD) standards and specifications• Review and approve contractor submittals, shop drawings, and construction methods• Coordinate resolution of technical issues and Requests for Information (RFIs)• Oversee commissioning activities and Integrated System Testing (IST)• Verify as-built documentation accuracy and completeness• Ensure proper vibration monitoring and control measures for work near operational data centersStakeholder Coordination• Serve as primary point of contact between AWS and general contractors• Coordinate with internal teams including Design Engineering, Field Engineering, Operations, Environmental, Health & Safety, Procurement, and Controls• Communicate project status, risks, and issues to senior leadership through Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR)• Facilitate collaboration between multiple contractors and vendors on-site• Manage relationships with local authorities having jurisdiction (AHJ)Cost Management• Monitor project budgets and track expenditures• Review and approve contractor payment applications• Identify cost-saving opportunities while maintaining quality standards• Manage change orders and scope modifications• Ensure cost documentation is accurate and complete in ProcoreDocumentation and Reporting• Maintain comprehensive project records in Procore construction management system• Track and report on key performance indicators and project metrics• Prepare project status reports and presentations for leadership• Document lessons learned and contribute to continuous improvement initiatives• Ensure proper closeout documentation before facility handoverRequired QualificationsEducation• Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Electrical Engineering, or related technical field• Advanced degree preferredExperience• 7-10 years of construction management experience with increasing responsibility• 5+ years managing large-scale commercial or industrial construction projects ($50M+ value)• Experience with mission-critical facilities, data centers, or similar complex infrastructure projects• Proven track record of delivering projects on time and within budget• Experience managing multiple contractors and coordinating complex construction activitiesTechnical Knowledge• Deep understanding of construction methods, materials, and building systems• Knowledge of MEP (mechanical, electrical, plumbing) systems for mission-critical facilities• Familiarity with commissioning processes and system testing• Understanding of building codes, safety regulations, and environmental compliance requirements• Proficiency with construction management software (Procore experience highly preferred)• Ability to read and interpret complex construction drawings and specificationsLeadership and Management Skills• Strong leadership presence with ability to influence without direct authority• Excellent decision-making and problem-solving abilities• Proven ability to manage and develop teams• Experience managing contractor relationships and holding vendors accountable• Conflict resolution and negotiation skillsCommunication Skills• Excellent written and verbal communication abilities• Experience presenting to senior leadership and executive audiences• Ability to communicate technical concepts to non-technical stakeholders• Strong interpersonal skills for working with diverse teamsPreferred Qualifications• Professional Engineer (PE) license or Professional Construction Manager (PCM) certification• LEED Accredited Professional (LEED AP) or similar sustainability credentials• Experience with AWS infrastructure or cloud computing projects• Knowledge of data center operations and requirements• Experience with Design-Build or Construction Manager at Risk (CMAR) delivery methods• Familiarity with BIM (Building Information Modeling) coordination processes• International construction experience for global rolesWork Environment• Primary work location at active construction sites• Office work for planning, documentation, and meetings• Requires wearing appropriate personal protective equipment (PPE) on construction sites• May require travel to multiple project sites within assigned region• Occasional work outside normal business hours to support construction activities or address urgent issues• Exposure to construction site conditions including noise, weather, and physical demandsPhysical Requirements• Ability to walk construction sites and climb stairs regularly• Capability to wear required safety equipment for extended periods• Ability to work in various weather conditions during site inspectionsAmazon Leadership PrinciplesSuccess in this role requires strong demonstration of Amazon's Leadership Principles, including:• Customer Obsession: Deliver infrastructure that enables AWS to serve customers reliably• Ownership: Take end-to-end responsibility for project success and outcomes• Invent and Simplify: Find innovative solutions to complex construction challenges• Are Right, A Lot: Make sound decisions based on data and experience• Learn and Be Curious: Continuously improve construction practices and technical knowledge• Hire and Develop the Best: Build strong teams and develop talent• Insist on the Highest Standards: Maintain uncompromising quality and safety standards• Think Big: Plan and execute large-scale infrastructure projects• Bias for Action: Make timely decisions and drive progress• Frugality: Deliver maximum value while controlling costs• Earn Trust: Build credibility with contractors, teams, and stakeholders• Dive Deep: Understand technical details and root causes of issues• Have Backbone; Disagree and Commit: Challenge decisions when needed, then fully support final direction• Deliver Results: Execute projects on time, within budget, and to specification despite obstaclesSafety and Compliance CommitmentThis role requires unwavering commitment to AWS safety and environmental standards. Construction Managers must create and maintain a culture of safety on construction sites, ensure all activities comply with applicable regulations and AWS policies, and take immediate action when hazards are identified. The Construction Manager is responsible for ensuring no one is harmed on their projects and that environmental impacts are properly managed.Compensation and BenefitsAmazon offers competitive compensation including base salary, potential sign-on bonus, equity compensation, and comprehensive benefits package. Specific compensation depends on location, experience, and qualifications.________________________________________Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Basic Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Experience carrying new design concepts through exploration, development, and into deployment or mass production- Experience in MS Excel, Word, and Windows Operating Systems- Experience with power management and power monitoring systems Preferred Qualifications:- 5+ years of project management in data centers or comparable critical infrastructure experience- Knowledge of critical data center equipment- Knowledge of engineering documentation, electrical diagrams and standard operating procedures- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA- Experience in project management in data centers or comparable critical infrastructure- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure- Experience reading and interpreting construction specifications and drawings for all domainsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 111,300.00 - 186,100.00 USD annually- Full Time
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Job DescriptionAt Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs.Responsibilities include but are not limited to:- Act as SME of local/regional regulations and company WHS policy.- Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.- Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.- Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.- Deliver on-time and quality projects to Operations.- Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.- Deep Dive trends and propose action plans to Sr. Leadership on site.- Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.- Manage and mentor the Safety Managers and Safety Associates in your assigned site.- Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.- Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).- Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy.- Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.- Review for effectiveness the deployed safety tools and revise to ensure continual improvement.- Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.Additional Job Elements include:- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role- 7+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment- Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs Preferred Qualifications:- Master’s degree preferred- Certified Safety Professional preferred- Experience in a fast-paced, dynamic organization- Interest in long-term career development through assignments in multiple business units across the nation- Prior experience in a management development training program- Track record of effectively managing a safety operation comprising both salaried and hourly staff- Demonstrate experience in developing others into higher levels of responsibility in an organization- Strong written and verbal communication skills, including comfort interfacing with Directors and VPs- Strong analytical and problem-solving skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Suffolk - 149,600.00 - 202,400.00 USD annually- Full Time
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Job DescriptionDo you want to have a worldwide impact in Robotics? Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans — at Amazon scale. We invent and scale AI-driven robotic systems for fulfillment. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers.The Amazon Robotics team is seeking a broad, curious Interdisciplinary System Engineer with a strong mechanical hardware background to join our robotic manipulation team. We holistically design, build, and deliver end-to-end robotic systems. Our team is responsible for the core infrastructure and tools that serve as the backbone of our robotic products — enabling roboticists, machine learning scientists, software engineers, and hardware engineers to deploy systems from lab to field.We are seeking a hands-on Senior Interdisciplinary System Engineer who will define system architectures, drive cross-functional tradeoffs, and ensure successful integration of complex hardware-software robotic systems for deployment into the fulfillment network. The ideal candidate combines deep mechanical design expertise with systems thinking — someone who can design mechanical modules, technically challenge design decisions at a component level, and reason across mechanical, electrical, and software boundaries to deliver robust, scalable robotic products.Key job responsibilities- Define, expand, and explore the design space for complex, multidisciplinary robotics and automation problems, with emphasis on mechanical architecture and physical system constraints.- Design and technically review mechanical modules and subsystems; challenge design decisions with rigorous engineering analysis and first-principles reasoning.- Identify and analyze cross-functional tradeoffs between design alternatives, including impact on performance, schedule, cost, risk, manufacturability, and scale.- Break down and frame problems using concept of operations, use cases, and structural/functional decompositions to clarify needs and align hardware, software, and science teams.- Drive system-level requirements definition and flowdown; write requirements, functional specifications, interface control documents, and design verification plans.- Build quantitative models and analyses (MATLAB, Python, Excel) to conduct trade studies, refine requirements, and understand key system drivers across integrated mechatronic systems.- Develop system integration and evaluation strategies; drive execution of system test campaigns spanning lab and field environments, including test readiness reviews, post-test analysis, and reporting.- Work with Operations, Manufacturing, Supply Chain, and Quality organizations as well as vendors to ensure smooth production transitions and identify design choices that enable deployment at Amazon scale.- Mentor colleagues across disciplines and exhibit role model behaviors of thorough engineering analysis and cradle-to-grave ownership. Basic Qualifications:- Bachelor's degree or above in Mechanical Engineering- Experience analyzing dependencies, tradeoffs, and sensitivities across multi-disciplinary systems- Knowledge of SolidWorks or similar CAD experience and understanding of best practices for part design, and advanced assemblies- Experience in integrated system design with a strong mechanical hardware focus.- Demonstrated ability to design mechanical modules and critically challenge mechanical design decisions at a technical level.- Experience leading technical collaborations and creating alignment across diverse groups (hardware, software, controls, program management). Preferred Qualifications:- Experience in integrated system design of industrial robotic or automated systems.- Experience with the full hardware product development lifecycle — from concept through manufacturing transition and field deployment.- Experience with actuator/sensor evaluation, selection, and integration into robotic platforms.- Knowledge of manufacturing methods and rapid prototyping techniques (CNC, 3D printing, waterjet, laser cutting).- Proficiency with PLM software and Engineering Change Order (ECO) processes.- Demonstrated team leadership skills and experience with 1 or more relevant domains: Industrial Automation, Robotic Manipulation, Workcell Automation, Conveyance Systems.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAt Amazon, we're working to be the most customer - centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.The Non-Inventory Receiver will work as part of a team with other Non-Inventory Receivers and the SPM to manage the flow of non-inventory goods, including MRO supplies, corrugate, safety equipment, and tools. Job functions include: PIT rider operation; offloading and accurately putting away non-inventory goods; staging product in work areas; organising packaging supplies; maintaining appropriate levels of shipping supplies, kanbans, and supermarkets; receiving goods into the Coupa system (data entry); researching missing non-inventory shipments; assisting with payment inquiries from A/P; and file keeping.Key job responsibilities• Ensure all units are off loaded and accurately stowed• Organisation of shipping supplies• Receive goods in Coupa (Amazon Purchasing System)• Perform weekly Cycle count by using Amazon Purchasing System• Deliver shipping supplies/ consumables to relevant department• Assist Procurement Analyst on shipping supplies stock management• Coaching associates to work safely at all times• Referring all job injuries immediately to area manager Basic Qualifications:- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- 1+ years of Microsoft Office products and applications experience- Proficiency in data entry with the ability to navigate purchasing and inventory management systems- Strong attention to detail and accuracy in receiving and stowing goods- Knowledge of workplace health and safety practices Preferred Qualifications:- LF Licence SITDOWN- Experience using Coupa or similar procurement/purchasing systems- Experience in non-inventory or MRO supply management- Experience with cycle counting and stock management processes- Familiarity with kanban systems and supermarket replenishment methodologies- Experience working with Accounts Payable teams on payment inquiries and shipment discrepancies- Experience coaching or mentoring team members on safety and operational proceduresAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job Description東京都(町田市)のデリバリーステーション(以下DS)にて、、ハンズオンで業務遂行が可能なHRビジネスパートナー(HR Business Partner)を募集しています。HRビジネスパートナーは、担当するデリバリーステーション(DS)で働く従業員をカスタマーと考え、DSのリーダーの戦略パートナーとしてビジネス成長に欠かせない組織・人材面の意思決定をサポートする上での重要な役割を担います。組織開発、人材育成・配置、キャリア形成の機会、組織文化の醸成など、短期・中長期にわたるさまざまなHRソリューションを人事部門の他チームやメンバーと連携・協働しながら提供します。また、勤務地は神奈川県横浜市ですが、様々なプロジェクトを通じて全国にあるDSのNetworkに貢献する機会があります。 このポジションでは、採用、評価、配置、代謝といった一連の人事管理とDSで働く従業員の勤怠や労務環境を管理する労務管理について、ハンズオンなアプローチで責任を持って業務遂行して頂きます。具体的には、ビジネスリーダーとの対話や人事データの分析を通じて組織における問題点を特定し、戦略的な人事配置や人材開発を行なったり、パフォーマンスや言動に問題ある社員対応等、Employee Relations(ER)にも問題解決までの方向性を提案、道筋を立ててマネージャーと連携することもあります。これらの業務を遂行するため、高いコミュニケーション能力とハンズオンのアプローチが必要です。また、論理的かつ分析能力に優れ、労働法、組織開発、報酬・福利厚生等における幅広い知識を持っている必要があります。DSの従業員構成は、製造業・物流業・小売業等と類似しており、年俸制の社員に加え、時間給パートタイマーや、派遣社員・請負労働者を含みます。上記業界での経験は、目まぐるしく変化するビジネス環境に適応することに役立ちます。このポジションでは、事業成長スピードが速い会社のHRとして、ビジネス感覚(スピード感)を鍛えることが出来ます。また、HRのエキスパートとしてビジネスリーダーや社員と向き合うので、専門性をもって働くことが期待され、責任ある業務に取り組むことになります。将来的に希望する場合は、ピープルマネジメントをするチャンスや、グローバルなプロジェクトに取り組む機会も与えられます。我々はHR Business PartnerのDiversity拡大にも取り組んでいます。HRジェネラリストだけでなく、特定エリアのスペシャリストで、HR Business Partnerになることを目指している方も歓迎します。(例: HRコンサルタントやHRのアウトソーシング業務に携わっている方など)。このようなバックグラウンドの方々には、培ったスキルを発揮し、私たちのHR Operationをより高いレベルに引き上げていただくことを期待しています。Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp 就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。https://www.amazon.jobs/jp/landing_pages/passivesmokingMore Information・採用に関する詳細は、下記サイトをご参照ください。■人事部門/職種紹介・職種:人事・部門:人事 ■担当部門(ラストマイル部門)紹介:ラストマイル(AMZL) Basic Qualifications:- ・4年制大卒、またはそれに準ずる経験- ・5年以上の社会人経験- ・最低5年の人事業務経験- ・ 流暢な日本語力、読み書きと日常会話レベルの英語力- ・MS Word, Excel, PPT使用経験- ・データ収集とデータ分析経験 Preferred Qualifications:- 候補者に求める能力:- ① 一貫性と柔軟性のバランス HR Business Partnerとして就業規則をはじめ人事制度のゲートキーパーとして一貫性が求められますが、カスタマーであるビジネスリーダーや従業員の要望に耳を傾け柔軟に対応することも期待されます。- ② あいまいさに対して寛大で、スピードの速さや変化を楽しみながら、結果が出るまであきらめない精神力。 HR Business Partnerが関わる業務は多岐に渡るので、その場に応じて、緊急性が高い業務を見極めて優先的に行う/急な変更にも臨機応変に対応する力が求められています。時には方向性が明確でない中、業務を進めるための大胆な判断力とリスクを計算する慎重さが求められます。- ③ 実践的なコミュニケーション能力 DSの統括責任者であるステーションオペレーションズマネージャーから現場で働くスタッフまで異なるレイヤーの社員との情報伝達、他部署との連携も多いため、分かりやすい、誤解のない、コミュニケーション能力が期待されます。また、業務によっては報告先や相談先が変わるので、注意深さも必要となります。- その他:- 部下をマネジメントした経験- グローバル環境、異文化環境での業務経験- 変化が速く、あいまいな環境での業務経験- 修士や経営学修士尚可 ・ビジネスレベルの英語力- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること。- 【給与情報】 ※賃金に関する条件は、1回目の面接時までに個別に通知します。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionThe Software Defined Infrastructure (SDI) team is building Amazon's next-generation networking platform replacing proprietary vendor switches with cost-optimized white-box hardware running SONiC, an open-source network operating system. SDI delivers scalable, reliable, and secure network infrastructure powering Amazon Robotics workcells and large-scale Fulfillment Center deployments, with approximately 1,600 switches in production across the fleet.We are looking for a Software Development Engineer with expertise in C++, Linux systems, and networking software to help accelerate SDI's platform capabilities and contribute to Amazon's 2026 deployment goals. You will develop and optimize SONiC-based network software, build automation and telemetry systems, drive platform integrations with ASIC vendors, and improve operational reliability across distributed network infrastructure at scale.Key job responsibilities- Design and develop SONiC networking features, platform services, and device drivers - Debug and optimize Linux-based networking systems across production deployments - Partner with hardware and ASIC vendors (Broadcom, Marvell) on platform bring-up, SAI integration, and SDK enablement - Build and improve telemetry pipelines, deployment automation, and operational tooling- Drive software quality through CI/CD, automated testing, and firmware hardening - Work across software, infrastructure, and operations teams to deliver production-ready networking solutionsA day in the lifeAn engineer on this team would be working with the Network engineers on the Local Area Network (LAN) team and the Wireless Engineering team on creating and improving tools. Working with deployment engineering to create and improve the site build and decommission processes additionally creating automation to allow reducing the time involved in those activities. Amazon offers a full range of benefits to assist you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe engineer joining this team will be part of an organization that owns over 450,000 access points bridging 1.4 million customer devices, and over 200,000 network devices ( over 9,000,000 ports) across more then 2,400 active sites. We partner with Network, Software and Systems Engineers to deliver automation for building and decommissioning the network infrastructure. Additionally create new tools or improve existing ones for network operators. The team plans to create a new product that would allow teams to visualize the cost incurred on various aspects of the infrastructure. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or equivalent- Experience in embedded development in C/C++ Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 143,700.00 - 194,400.00 USD annually- Full Time
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Job DescriptionWe are seeking a robotics Software Dev Engineer to join Compass. In this role, you will own the integration of the Compass software into various platforms, including mobile robots, mobile manipulators, and legged robots. You will interface with motion planning, sensing and perception, and safety firmware and create abstractions that enable the Compass software to be easily deployed across millions of robots. Key job responsibilities• Design, implement, and maintain the software integration layer that enables Compass safety modules to interface with diverse robot platforms (mobile robots, manipulators, dynamically stable robots) • Build robust abstractions and APIs that decouple safety logic from platform-specific hardware, enabling rapid deployment across new robot form factors • Collaborate with motion planning, perception, and controls teams to ensure seamless data flow and real-time performance between safety systems and autonomy stacks • Develop and maintain interfaces to safety-rated firmware and hardware, ensuring compliance with functional safety requirements • Architect scalable, production-grade software that can operate reliably across millions of deployed robots • Write high-quality, well-tested, and maintainable code in C++ and/or Python for real-time robotics applications • Define integration testing strategies and build simulation-based validation pipelines to verify safety behavior across platforms • Contribute to system design reviews, technical documentation, and cross-team alignment on interface contracts • Identify and resolve performance bottlenecks in real-time safety-critical software paths • Mentor junior engineers and raise the bar on software engineering practices within the teamA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWork with the inventors of control barrier functions on a novel, universal approach to safe autonomy: one that scales across mobile robots, manipulators, mobile manipulators, and future robot platforms with dynamic stability. You'll push the boundary of safe performance by integrating safety with motion planning, RL, and foundation models, ensuring that safety is never a blocker to robot performance. Your work will underpin robots operating alongside people at Amazon's unprecedented scale. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Proficiency in C++, Rust, and/or Python with experience writing production-quality code for real-time systems- Experience developing software for robotic systems, embedded platforms, or safety-critical applications- Familiarity with robotics middleware (e.g., ROS/ROS2) and real-time communication frameworks- Experience designing software abstractions, APIs, or hardware abstraction layers for multi-platform deployment- Strong understanding of software engineering best practices including version control, CI/CD, code review, and testing Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Master's or PhD in Robotics, Computer Science, Controls, or a related field- Experience integrating software with motion planners, perception pipelines, or control systems on physical robots- Familiarity with control barrier functions, safety-critical control, or formal safety verification methods- Experience with real-time operating systems (RTOS) or safety-rated firmware interfaces (e.g., IEC 61508, ISO 13849)- Hands-on experience with multiple robot morphologies (mobile bases, arms, legged platforms)- Experience with reinforcement learning or foundation model deployment on robotic systems- Track record of building software that scales from prototype to fleet-level production- Familiarity with simulation environments for robotics- Strong communication skills and experience working in cross-functional, research-adjacent teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, PASADENA - 168,100.00 - 227,400.00 USD annually- Full Time
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Job DescriptionAre you an embedded software engineer who wants to own the code that keeps robots safe and can prove it to the world? At Amazon Robotics, we're seeking an Embedded SDE to own our library of safety-critical software modules and drive them through formal certification. The Compass team is building a library of safety-critical software modules that will serve as the certified safety foundation for Amazon's entire robotics fleet. In this role, you'll own that software. Our core development team conducts R&D on novel algorithms your job is to take that R&D and translate it into production-grade, certifiable embedded software that meets the highest safety standards. You'll also work upstream, expressing requirements and constraints that the core R&D team needs to be aware of so their work can ultimately be certified. If you want to own the software that stands between robots and the people around them and take it all the way from research prototype to certified product, then this role is for you. Key job responsibilities• Own the library of safety-critical embedded software modules, taking full responsibility for their quality, maintainability, and certification readiness • Translate R&D algorithm code from the core development team into production-grade, certifiable embedded software that meets functional safety standards • Define and communicate software requirements and constraints upstream to the core R&D team, ensuring their algorithm development is compatible with certification objectives • Drive the software through the full safety certification lifecycle, producing the code, documentation, and evidence required for formal certification • Develop and maintain embedded software following safety-critical coding standards (e.g., MISRA C++, AUTOSAR) and best practices for deterministic, real-time execution • Collaborate with safety engineers, lab engineers, and the testing/quality SDE to ensure end-to-end traceability from safety requirements through implementation to certification evidenceA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWork with the inventors of control barrier functions on a novel, universal approach to safe autonomy: one that scales across mobile robots, manipulators, mobile manipulators, and future robot platforms with dynamic stability. You'll push the boundary of safe performance by integrating safety with motion planning, RL, and foundation models, ensuring that safety is never a blocker to robot performance. Your work will underpin robots operating alongside people at Amazon's unprecedented scale. Basic Qualifications:- 5+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of experience developing software in C++ for embedded or real-time systems- Experience with safety-critical or high-reliability software development processes- Experience translating research or prototype code into production-quality software- Experience in object-oriented programming Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, PASADENA - 143,700.00 - 194,400.00 USD annually- Full Time
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Job Description職務内容Amazon Fresh事業本部の担当カテゴリーの調達と在庫管理に責任を持ちます。欠品率・不良在庫・調達方法のバランスを最適化することで、キャッシュフローの最大化に貢献できる部署ですInstock Managerは社内の商品情報から発注までの一連のシステムや仕組みの改革だけでなく、取引先からFCへの納品までのオペレーションも共に改革することを求められますAmazon内だと商品情報から始まり、何を買うかを判断する品揃えのシステム、各商品の需要予測のシステム、それを基にターゲット在庫や発注数量を決めるシステム、決めた発注量を基にサプライヤー様に発注する一連のシステム。このシステム群を改善・Enhanceすることで、発注の自動化や精度を向上させます。Amazon内だと商品情報から始まり、何を買うかを判断する品揃えのシステム、各商品の需要予測のシステム、それを基にターゲット在庫や発注数量を決めるシステム、決めた発注量を基にサプライヤー様に発注する一連のシステム。このシステム群を改善・Enhanceすることで、発注の自動化や精度を向上させます。一方でシステムで対応できない人がやるべきマニュアルでの需要予測の修正や発注なども実施します。システムだけでなく、オペレーションを取引先ベンダーと改革・改善していく必要があります。取引先ベンダーの生産や調達計画を起点にした在庫の持ち方、受注、荷造り、出荷、納品のOperation内でどこに問題があるかを特定し、共に改革しますJob DescriptionYou will be responsible for procurement and inventory management of assigned categories within the Amazon Fresh business division. This is a department where you can contribute to maximizing cash flow by optimizing the balance between out-of-stock rates, excess inventory, and procurement methods.Instock Managers are required not only to reform the series of internal systems and mechanisms from product information to ordering, but also to jointly reform operations from supplier delivery to fulfillment centers (FCs).Within Amazon, this starts with product information and includes: the assortment system that determines what to buy, the demand forecasting system for each product, the system that determines target inventory and order quantities based on forecasts, and the series of systems that place orders with suppliers based on the calculated order quantities.By improving and enhancing this system suite, we increase the automation and accuracy of ordering. While systems handle much of this process, manual demand forecast adjustments and ordering that cannot be handled by systems are also performed when necessary.Beyond systems, it's necessary to reform and improve operations together with supplier vendors. Starting from suppliers' production and procurement plans, we identify where problems exist within the operations of inventory management, order receiving, packing, shipping, and delivery, and work together to reform them.Key job responsibilities主な職務- 主要KPIの管理・改善- 取引先ベンダーでの受注から新規・既存FCまでの納品オペレーションの構築改善- 多様な国・チームと協業することで、システム・社内外のプロセスの継続的な改善Key Job Responsibilities- Management and improvement of key KPIs- Creation and improvement of delivery operations from order receipt at supplier vendors to new and existing FCs- Continuous improvement of systems and internal/external processes through collaboration with diverse countries and teamsAbout the teamVisit Business Introduction and Employee InterviewsAmazon is striving to be Earth’s Best Employer.Want to learn about Amazon's employee diversity and inclusion efforts? Visit About Amazon.https://www.aboutamazon.jp/news/working-at-amazon/?utm_source=hr&utm_medium=owned&utm_campaign=working20225121578051 5121543051 Basic Qualifications:- Bachelor's degree- Speak, write, and read fluently in Japanese- Business-level English proficiency (reading and writing)- 3+ years of supply chain, inventory management, or project management experience, or basic proficiency in SQL, Python, and dashboard creation- 3+ years of Excel experience Preferred Qualifications:- SQL skills preferred- English speaking proficiency is a plusOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job Description※こちらは東京都品川区にある物流拠点での勤務となります。私たちは数億という膨大な商品を取り扱っており、多くのサプライヤーから入荷したアイテムはフルフィルメントセンターという物流拠点に集約され、各地のデリバリーステーション(DS)を経てお客様先に届けられます。エリアマネージャーには、膨大な数の商品を効率的かつスムーズにお届けするための出荷計画や配送ルートの立案・管理などをお任せします。現在、私たちは物流網を拡大すべくDSの全国展開に注力中。今回の募集も新拠点の立ち上げに伴うものです。Amazonの重要拠点で物流を進化させる新規ビジネスに携わる。そんな挑みがいのあるミッションに、あなたの経験を活かしてみませんか。Key job responsibilities■配送管理 入荷商品の仕分け・出荷作業および配送ルートの計画立案を担います。アイテムごとの仕分け人員や配送順序をプランニング。■シフト・勤怠・作業管理 数十名のシフト・勤怠・作業進捗を管理。調整担当スタッフ3〜4名と連携し、状況把握と指示出しを行います。■業務改善 業務フローや作業環境の課題を発見し、安全・品質・生産性向上に向けた改善案を立案。シニアエリアマネージャーと定期的に提案します。A day in the life■働き方■シフト勤務(勤務は土日祝、日勤・夜勤を含む交代制のシフト勤務になります。)About the team部門紹介:フルフィルメントセンター (FC)部門 / ラストマイル(AMZL)部門■オペレーション職種の紹介■関東エリアDSの紹介 Basic Qualifications:- 4年制大学学士号または同等の業務経験- パソコンスキル初級(四則演算ができるレベル)- ビジネスレベルの日本語力 Preferred Qualifications:- 業界を問わず、スタッフの指導やチームリーダの経験3年以上- 5名以上のマネジメント経験- 業務管理ツールを使用して業務を遂行し、課題があった場合にシステムから抽出したデータを用いて業務改善をした経験- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We’re seeking a dedicated Workplace Health & Safety (WHS) Manager to help drive this mission forward. As our next WHS Manager, you'll be more than a safety professional – you'll be a catalyst for change, leading a comprehensive safety program that touches thousands of lives. Working at the intersection of operations and safety, you'll shape the future of workplace health while delivering real-time solutions that protect our most valuable asset: our people. In this role, you'll serve as the site's safety facilitator, orchestrating our Global WHS Program with precision and passion. You'll partner with Operations leadership to weave safety into the fabric of our daily operations, using data-driven insights to create innovative solutions that reduce risk and enhance productivity. Your ability to build trust, influence change, and drive results will be crucial as you lead comprehensive risk assessments and transform safety data into actionable strategies.Leadership is at the heart of this role. You'll build and develop a high-performing team of WHS professionals, fostering a culture of continuous improvement and excellence. Core Impact Areas:Safety Leadership & Innovation - Transform safety culture through leadership and innovative solutions. Drive continuous improvement initiatives that set new benchmarks in workplace safety. Leverage technology and data analytics to drive preventive safety measures that protect our associates while enhancing operational excellence. Develop leadership plans, communicate expectations, and drive initiatives to create a safe work environment. Measure performance against WHS policies, analyze metrics, and conduct site audits to address non-compliance issues. Strategic Partnership & Influence - Build partnerships with Operations leadership to integrate safety into every aspect of our business. Use compelling data analysis and risk insights to influence positive change and drive strategic decision-making. Establish yourself as a trusted advisor who balances safety excellence with operational demands. Oversee recordkeeping, workplace organization, and WHS training programs. Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management Preferred Qualifications:- Distribution Center or Manufacturing WHS experience with mix of exempt and non-exempt employees at a site of at least 250 people- Master’s degree- Experience implementing lean principles and process improvement in an operational environment.- Experience in a fast paced, dynamic organization- Certified Safety Professional- Excellent written and verbal communication skills, including comfort interfacing with site leaders.- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving abilityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NJ, Avenel - 94,200.00 - 141,400.00 USD annually- Full Time
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Job DescriptionAre you passionate about turning operational data into the decisions that run a global data center fleet? Do you want to do that work on a platform that pairs traditional BI with the GenAI capabilities that are reshaping the field?The Central Infrastructure Analytics Team (CIAT) is the unified source for Infrastructure Operations data and business intelligence solutions across AWS's global data center fleet. We support Central Operations leaders running rack install, decommission, repair, logistics, capacity optimization, and network operations.We are looking for a Business Intelligence Engineer to design and own customer-facing analytics products and to drive analytics adoption across our customer teams. You will partner with operations leaders to translate business questions into measurable KPIs, build dashboards and metric layers in QuickSight, and increasingly leverage GenAI tools — Amazon Q, natural language query interfaces, and retrieval-augmented analytics — to multiply your impact across thousands of users.Successful BIEs on this team are customer-obsessed, comfortable with operational ambiguity, and equally interested in building great dashboards and in teaching customers to build their own. They write strong SQL, communicate clearly with non-technical leaders, and treat GenAI as a tool they actively use rather than a topic to read about.Key job responsibilities- Design, build, and maintain dashboards and analytical reporting solutions in QuickSight that support InfraOps decision-making- Partner with business and technical stakeholders to translate operational questions into KPIs, data products, and Weekly and Monthly Business Review (WBR/MBR) narratives- Develop and present recommendations to senior leaders, including written narratives and verbal walk-throughs of insights- Design Amazon Q topics and supporting datasets that enable customer analysts to self-serve on questions previously requiring a CIAT engagement- Use CIAT's GenAI tools — Amazon Q, natural language query interfaces, and retrieval-augmented analytics — as a primary part of the job- Contribute to CIAT's analytics enablement programs that train Central Ops analysts on BI tools, query platforms, and GenAI capabilities- Write SQL against the team's data warehouse and datalake to validate metrics, investigate data quality issues, and prototype analyticsA day in the lifeMost days mix a few hours of focused build work — SQL development, dashboard iteration, metric validation — with stakeholder time. You might join a working session with a Logistics or Capacity Optimization team to walk through a metric definition, then sit with one of their analysts to review a query they wrote against CIAT's datalake. After lunch you might pair with a Data Engineer on the data model behind a new WBR metric, draft the narrative for that week's review, and review another BIE's pull request before logging off. On a different day, the focus is an Amazon Q topic for a domain that has been generating repeat ad-hoc requests — designing the supporting dataset, configuring synonyms, and testing answers against real questions customers have asked.You will be in front of customers regularly — not constantly, but enough that you should enjoy that side of the work. The team partners closely with Data Engineers and Systems Development Engineers, so you will rarely be the only person on a problem.About the teamCIAT gathers, transforms, and analyzes data for inventory, change-of-state, system health, safety, security, workload, and resource efficiency across AWS's global data center fleet. Our customers are the operations leaders who run rack install, decommission, repair, logistics, capacity optimization, and network operations. We are investing heavily in self-service and GenAI-powered analytics to expand the reach of the team beyond what any one BIE can deliver alone. Basic Qualifications:- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics or equivalent quantitative field Preferred Qualifications:- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets- Experience using analytical specific tools such as Google analytics, SQL or HTML- Experience with developing machine learning and natural language processing products- Experience working in an operations, supply chain, transportation, project management or management consulting role- Experience building data pipelines or automated ETL processesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 99,500.00 - 160,000.00 USD annually- Full Time
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Job DescriptionAre you excited to drive analytics strategy for the data center fleet that runs AWS? Do you want to do that work on a platform that pairs traditional BI with the GenAI capabilities that are reshaping the field?The Central Infrastructure Analytics Team (CIAT) is the unified source for Infrastructure Operations data and business intelligence solutions across AWS's global data center fleet. We support Central Operations leaders running rack install, decommission, repair, logistics, capacity optimization, and network operations.We are looking for a Senior Business Intelligence Engineer to set the technical bar for analytics across the team, mentor and develop a team of BIEs, and partner directly with senior operations leaders on the metrics and narratives that drive day-to-day decision-making. You will own a customer area or capability domain end-to-end — defining the metric framework, designing the dashboards and Amazon Q topics that customers rely on, and shaping how CIAT delivers analytics enablement at scale.This role sits at the intersection of three things: deep technical craft (you write the SQL, design the data model, and build the dashboards yourself when it matters), team leadership (you set patterns the rest of the team follows), and strategic partnership (you influence what gets built and what gets sunset). Successful Senior BIEs on this team are equally comfortable in a working session with a director and in a code review with a junior engineer. They treat GenAI as a tool they actively use and shape — not a topic to read about.Key job responsibilities- Own a customer area or capability domain end-to-end — KPI definitions, dashboards, Amazon Q topics, WBR/MBR narratives, and the customer relationships that go with them- Design and lead implementation of analytics frameworks that scale across multiple customer teams — metric taxonomies, measurement standards, and reusable dashboard patterns- Partner with senior operations leaders to translate strategic questions into metric frameworks and analytics deliverables- Mentor and develop BIEs through code reviews, design discussions, and project pairing — raising the team's technical bar- Drive CIAT's analytics enablement strategy — Ambassador Program, dashboard ownership transfers, GenAI-powered self-service for Central Ops customer teams- Shape how CIAT applies GenAI to analytics — design Amazon Q topics, define LLM-optimized dataset patterns, and establish evaluation practices the team adopts- Lead complex cross-domain analyses that inform strategic decisions on capacity, repair, logistics, and infrastructure investment- Evaluate and decide between dashboard implementations proposed by peer BIEs; identify opportunities to consolidate, sunset, or simplify the analytics estate- Influence data architecture and pipeline priorities by working closely with CIAT's Data Engineering and Systems Development Engineering functionsA day in the lifeMost days mix focused build work with leadership time. You might start the morning in a working session with a Senior Manager or Director on the metric framework for a new operational program, then move to a one-on-one with one of CIAT's BIEs walking through a dashboard design they're stuck on. Mid-day, you sit with a Data Engineer on the data model for a new domain, sketch out the Amazon Q topic that will sit on top of it, and code review a peer's pull request. In the afternoon, you draft the WBR narrative for that week's review and join a senior leadership read-out. On a different day, the focus is strategic — auditing the dashboard catalog with the team, deciding what to consolidate or transfer to customer teams, and shaping the next quarter's analytics priorities with the manager.You will be in front of senior leaders regularly. You will also be hands-on in the data and the tools. The role does not separate those two things.About the teamCIAT gathers, transforms, and analyzes data for inventory, change-of-state, system health, safety, security, workload, and resource efficiency across AWS's global data center fleet. Our customers are the operations leaders who run rack install, decommission, repair, logistics, capacity optimization, and network operations. We are investing heavily in self-service and GenAI-powered analytics to expand the reach of the team beyond what any one BIE can deliver alone. Basic Qualifications:- 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics or equivalent quantitative field Preferred Qualifications:- Experience working directly with business stakeholders to translate between data and business needs- Experience managing, analyzing and communicating results to senior leadership- Experience in creating process improvements with automation and analysis, or experience in building financial and operational reports/data sets that inform business decision-making- Experience in utilizing data and analytical skills to create, measure, and scale workflows to achieve accelerated hiring goals- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement- Experience in building financial and operational reports/data sets that inform business decision-making, or experience in creating process improvements with automation and analysis- Experience in forecasting analyses- Experience managing, analyzing and communicating results to senior leadership while working cross functionally across several teams- Experience with Amazon internal data tools (Redshift, Athena, QuickSight) is a plus for internal candidates- Experience with data center, cloud infrastructure, or hardware operations is valuable but not required — domain knowledge can be learned; analytical rigor cannotAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OH, Hilliard - 130,400.00 - 176,300.00 USD annuallyUSA, WA, Seattle - 130,400.00 - 176,300.00 USD annually- Full Time
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Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking bright, motivated, hardworking individuals to fill Data center Logistics Specialist positions. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to Safety & Operational Excellence.Logistics Specialists monitor inventory levels to ensure that proper stock levels are maintained to support build and repair activities. They receive parts, maintain inventory, and check-out parts as needed to Data center Technicians and Engineers. They will also be responsible for loading and unloading shipments and transporting parts between different locations.This position involves frequent lifting of materials and products. Logistics Specialists will be required to keep precise records of all commodities going in and out of company. They must also maintain the cleanliness, organization, and safety of all work spaces. They must be available to work weekend shift work.The ideal candidate will have experience working in a warehouse or distribution environment, as well as experience and knowledge of reverse logistics processes. Experience handling vendor relationships is helpful.NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Key job responsibilities• Ensure that all billing associated with the Inventory supply chain is accurate, validated and ready for processing• Assembling, addressing, stamping and arranging for the shipment of merchandise and materials• Assist in daily scheduling of deliveries and pick-ups to and from production locations• Keep precise records of all commodities going in and out of company• Understand all aspects of production, adhere to strict safety standards, maintain very high quality, and be willing and able to work on powered equipment (i.e forklift or cherry picker).A day in the lifeAs the Logistics Site Lead, you will lead your team to maintain successful daily operations within your cluster. You will review incoming deliveries, track weekly priorities, and ensure all SLAs are met. You will contribute to your team’s development through assisting in projects, providing development feedback on a 1:1, and drive projects and process improvements on your own. You will organize coverage needs with your cluster and assist the manager with organizing strategies to complete ongoing high-priority tasks. About the teamThe Logistics team is responsible for providing end-to-end inventory management services for server and network equipment used within the Data Center including: receiving, RMA, media handling, parts transfers, maintaining inventory stock profiles, customer service, mitigating upstream/downstream barriers, establishing/enhancing processes, and general safety and security of the buildings and teams within. IAD is comprised of 100+ Data Centers across eight clusters - Ashburn, Dulles, Herndon, Sterling, Chantilly, Stone Ridge, Manassas and Bull Run which are serviced by the Centralized Warehouse Operations (Reverse Logistics, Triage, Inbound, Outbound, and Transportation), Data Center Logistics (Remote Site), and Special Operations (ICQA, Project Management, and Analytics). Basic Qualifications:- High School diploma or equivalent- 1+ years of logistics operations experience- 2+ years of shipping & receiving, inventory and warehousing practices experience Preferred Qualifications:- Experience managing inventory in warehousing, retail or distribution setting- Experience in transportation operations and industry knowledge- Experience managing work and priorities through a ticketing system- Knowledge of computer hardware components and operating systems- Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Frederick - 29.00 - 50.00 USD hourly- Full Time
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Job DescriptionDo you want to be part of an organization that is developing and launching new business models? If so, Amazon’s Network Engineering & Scheduling Technology (NEST) team is looking for an experienced Transportation Specialist with a strong record of achieving results, to own and drive accurate load scheduling for a quickly growing business segment. We are looking for a leader who is passionate about building new businesses, solving complex problems for our customers, and establishing end-to-end transportation scheduling processes. Amazon transportation encompasses all of the operations that deliver worldwide shipments to and from our fulfillment centers and third-party locations. The NEST team needs exceptionally talented, bright, and driven people to design, develop, and improve our transportation systems. Key job responsibilities- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.- Develop and/or understand performance metrics to assist with driving business results.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Basic Qualifications:- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older Preferred Qualifications:- Experience using SQL, Tableau, and/or Python- Data management & data quality control experience with knowledge pulling and analyzing large sets of dataAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, AZ, Tempe - 21.00 - 29.00 USD hourly- Full Time
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Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Fresno - 72,500.00 - 90,900.00 USD annually- Full Time
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Job DescriptionThe AMXL Data Engineering team is seeking a Data Engineer to join our dynamic team. This is an exciting opportunity to work at the intersection of large-scale data infrastructure and business impact, where you'll design and build robust data solutions that drive efficiency across Amazon's AMXL business operations and enhance our selling partners' compliance journey. Basic Qualifications:- 1+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell) Preferred Qualifications:- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience with any ETL tool like, Informatica, ODI, SSIS, BODI, Datastage, etc.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 101,300.00 - 160,000.00 USD annuallyUSA, WA, Bellevue - 101,300.00 - 160,000.00 USD annually- Full Time
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Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Incident Management Service (IMS) team is building the platform that AWS uses to coordinate response during high-severity incidents. When AWS services are degraded, incident responders use IMS to detect, triage, mitigate, and resolve issues, coordinating across dozens of service teams in real time. We are building the next generation of Incident management tooling - a unified platform that must remain available and performant precisely when AWS infrastructure is unhealthy, deployed across three AWS regions with automated failover. You will own significant portions of the service architecture: the data layer, authorization system, API model, and integrations with incident automation systems. You will design and deliver components across the stack, drive cross-team technical alignment, and mentor other engineers. You need to be a strong software developer with a track record of delivering production services, and also excel in communication and technical leadership. You'll use agentic AI development to move fast from concept to production. This is an opportunity to own architecture on a high-visibility platform that is used during AWS's most critical moments.Key job responsibilitiesDesign and implement service components for a multi-region, multi-tenant incident management platform. Own subsystems including the data layer, authorization, and API surface. Build integrations with incident automation systems, conference bridge providers, and downstream event consumers. Drive technical design decisions, balancing reliability, performance, and delivery speed. Participate in operational support and ensure the service is resilient during the incidents it is designed to manage. Mentor other engineers and lead technical design reviews. Use agentic AI development practices to move quickly from concept to tested, production-ready code.About the teamWe are a high-performing team building the incident management platform for all of AWS. Our software is used during AWS's worst moments, so reliability is not optional. We operate what we build, and every engineer has direct visibility into how their code performs during real incidents. We value high delivery velocity, pragmatic architecture decisions, and engineers who take ownership beyond their assigned scope. We use agentic AI development practices and invest in tooling that lets engineers and agents validate changes locally before they reach the pipeline. Basic Qualifications:- Experience (non-internship) in professional software development- Experience designing, building, operating, and managing large-scale distributed systems or web services- - Experience using generative AI tools to accelerate engineering workflows Preferred Qualifications:- Experience or certifications in API design, cloud architecture/deployment, service-oriented architecture, mobile development, performance optimization, databases design and related fields- Experience with authorization systems (IAM, RBAC, or attribute-based access control)- Experience mentoring other engineers- Experience writing technical design documents and driving alignment across teamsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAt Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs.Responsibilities include but are not limited to:- Act as SME of local/regional regulations and company WHS policy.- Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.- Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.- Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.- Deliver on-time and quality projects to Operations.- Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.- Deep Dive trends and propose action plans to Sr. Leadership on site.- Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.- Manage and mentor the Safety Managers and Safety Associates in your assigned site.- Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.- Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).- Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy.- Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.- Review for effectiveness the deployed safety tools and revise to ensure continual improvement.- Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.Additional Job Elements include:- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role- 7+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment- Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs Preferred Qualifications:- Master’s degree preferred- Certified Safety Professional preferred- Experience in a fast-paced, dynamic organization- Interest in long-term career development through assignments in multiple business units across the nation- Prior experience in a management development training program- Track record of effectively managing a safety operation comprising both salaried and hourly staff- Demonstrate experience in developing others into higher levels of responsibility in an organization- Strong written and verbal communication skills, including comfort interfacing with Directors and VPs- Strong analytical and problem-solving skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Richmond - 149,600.00 - 202,400.00 USD annually- Full Time
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Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:- Support, mentor, and motivate your salaried and hourly workforce- Lead large-scope projects with site and regional impact- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. About the teamOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:- Support, mentor, and motivate your salaried and hourly workforce- Lead large-scope projects with site and regional impact- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OR, Portland - 91,000.00 - 136,500.00 USD annually


