Amazon

Job DescriptionApplication deadline: Jun 22, 2026Are you passionate about helping aerospace and satellite organizations harness the power of cloud technology and AI to accelerate their missions — from orbit to the edge? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our Aerospace & Satellite team. In this role, you will serve as a trusted advisor to commercial space, satellite, and aerospace companies navigating their cloud adoption and AI transformation journey — helping them translate ambitious space missions into measurable business outcomes through modern cloud solutions. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector team to help customers realize sustained business value by accelerating their cloud transformation journey.As a CSM in the AWS Worldwide Public Sector (WWPS) Aerospace & Satellite division, you will guide customers through multi-year cloud adoption, migration, modernization, and AI transformation initiatives. You will work backwards from customer goals — whether that's deploying agentic AI workflows to automate satellite anomaly resolution, building generative AI-powered ground system operations assistants, modernizing telemetry and command platforms to fuel AI/ML insights, or accelerating launch readiness with intelligent automation — and drive execution across AWS teams to deliver results. We help aerospace and satellite companies understand best practices around adopting cloud-based solutions, migrating existing ground systems and mission-critical workloads, implementing AI/ML capabilities for space data processing, and building organizational cloud and AI fluency. The opportunity to guide space companies through the AI revolution — from foundational data readiness to deploying agentic systems that autonomously execute complex satellite operations workflows — is unprecedented. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. This position requires 25% - 40% travel dependent on geo and time of year.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.Key job responsibilitiesKey job responsibilities • Own & Influence: Lead customer engagements end-to-end across Sales, Support, Solutions Architecture, Professional Services, and customer teams to deliver measurable business outcomes for aerospace and satellite organizations: • Drive Adoption: Develop and execute cloud adoption roadmaps aligned with customer business milestones — such as constellation deployments, launch campaigns, or new service offerings — translating strategic initiatives into concrete, sequenced actions • Accelerate Value: Identify opportunities for large-scale migrations, data & analytics, generative AI, agentic AI, and modernization that advance space missions and operational efficiency — from intelligent satellite imagery processing to autonomous ground system operations agents • Enable & Govern: Design education programs, AI readiness assessments, governance frameworks, and executive briefing sessions that prepare aerospace customers for responsible AI adoption, successful cloud transformation, and long-term operational excellence • Advocate & Coach: Serve as the customer's cloud coach and their voice within AWS, communicating customer needs to AWS leadership, product, and engineering teams — including AWS Ground Station and aerospace-specific service teams • Collaborate & Coordinate: Act as the connective tissue between account managers, solutions architects, technical account managers, and professional services — ensuring all teams execute cohesively against customer cloud strategy • Build & Scale: Contribute to the CSM function by developing scalable mechanisms, AI-powered automation strategies, and best practices that accelerate customer adoption across the aerospace & satellite segment — including agentic frameworks that can be replicated across space operators and launch providers A day in the lifeA day in the life As a CSM on the AWS Aerospace & Satellite team, you' are the customer trusted advisor, and will serve as the central connector between our space industry customers and AWS teams, ensuring everyone moves in sync toward shared goals. Your day might include facilitating strategy sessions with customer leadership to align their AI and cloud adoption roadmap with mission objectives, coordinating between Sales, Support, Solutions Architecture, and AI/ML specialist teams to remove blockers, and tracking progress against key milestones. You'll develop comprehensive enablement plans that prepare organizations for generative AI adoption and successful workload migrations — such as transitioning on-premises ground segment infrastructure to the cloud — lead executive briefing sessions that showcase how agentic AI and AWS capabilities serve aerospace use cases — such as autonomous satellite health monitoring, AI-driven orbital maneuver planning, intelligent Earth observation data pipelines, or generative AI copilots for mission operations — and manage go-live events that mark critical transitions. Beyond these structured activities, you'll identify emerging customer challenges and proactively develop innovative AI-first solutions that address the unique needs of aerospace and satellite organizations, helping them move from AI curiosity to production-grade agentic systems. About the teamAbout the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Our Aerospace & Satellite team partners with leading commercial space companies, satellite operators, launch providers, and aerospace innovators worldwide, helping them leverage cloud technology to scale their missions, reduce operational costs, and drive innovation. From processing petabytes of Earth observation data to powering next-generation ground systems and enabling AI-driven space operations, we believe that aerospace and satellite companies deserve world-class technology and strategic guidance to push the boundaries of what's possible — and we're committed to making that a reality. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience- Bachelor's degree in Science, Technology, Engineering, Math, or a related field- Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Experience working in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs- Experience in customer-facing roles- 5+ years of Space Vehicle/Satellite Operations, Space Communications or related industry experience Preferred Qualifications:- AWS or other cloud certification- Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle- Experience coordinating between project teams and customers to meet unique customer requirements- AWS certification, such as, AWS Solutions Architect, or a similar cloud certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 131,300.00 - 177,600.00 USD annuallyUSA, TX, Austin - 131,300.00 - 177,600.00 USD annually

Job DescriptionWe are seeking an Operations Analyst to join our Reconciliation team. In this role, you will independently manage operational workflows, analyze data, resolve discrepancies, and prepare accurate reports for stakeholders. You will serve as a key execution resource within the Operations function, driving reconciliation processes, data analysis, stakeholder coordination, and maintenance of operational records.You'll be the person who ensures every transaction, settlement, and payout adds up and when something doesn't, you'll find out why and fix it.Key job responsibilitiesManage and improve end-to-end operational and reconciliation processes independently; handle daily operational activities and resolve discrepancies within defined timelines.Use SQL (PostgreSQL) and advanced Excel for data extraction, analysis, reconciliation, and MIS reporting; build queries to pull, validate, and reconcile large datasets.Perform transaction, settlement, payout, and ledger reconciliations; investigate mismatches, conduct root cause analysis (RCA), and coordinate with stakeholders for issue resolution.Prepare operational dashboards, trackers, and reports for management review; ensure reconciliation records are audit-ready and accurate.Identify process improvement and automation opportunities to enhance operational efficiency; support automation activities with basic Python scripting.Work with GitHub and Bitbucket for basic repository and version handling; maintain documentation and version control for operational scripts and processes.A day in the lifeYou'll start your day by reviewing reconciliation queues and flagging mismatches from the previous day's transactions. You'll write SQL queries to extract and validate data, then dig into discrepancies coordinating with cross-functional teams like settlements, finance, and product to drive resolution.You'll update dashboards and trackers, prepare MIS reports for leadership, and close out open items within SLA. Some days you'll be deep in data, others you'll be driving process improvements or supporting an audit. No two days look the same — but every day, you're making sure the numbers tell the right story. About the teamWe exist to build trust — one reconciled transaction at a time. Our team ensures that every rupee flowing through the system is accounted for, accurate, and transparent. We're a small, high-ownership group that values curiosity over hierarchy, solutions over excuses, and precision over speed-for-speed's-sake.We celebrate people who ask "why doesn't this match? and don't stop until they find the answer. We bias for automation over repetition, clarity over complexity, and we believe the best ideas come from those closest to the data. You thrive with autonomy and love making order out of chaos you'll fit Basic Qualifications:- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience in SQL Server/MySQL, or experience in Postgres and experience that includes strong analytical skills, attention to detail, and effective communication abilities- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience that includes strong analytical skills, attention to detail, and effective communication abilities Preferred Qualifications:- 1+ years of operations experience- Experience with financial services, payments or e-commerce- Knowledge of Python, Javascript, and source control (Git)- Experience scripting for automation (e.g., Python, Perl, Ruby)- Experience in investigations, payments, security or banking- Experience managing projects and working independentlyOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTraining Specialist for the QC Micro Fulfillment Centres will be responsible to handle the L&D for the 3P MFCs Job Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders) 7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holders Key job responsibilitiesJob Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders) 7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holders A day in the lifeTrack the day to day learning & business metrics and plan to visit the mapped hubs for metric improvementInvolve and engage well with mapped MFC POCsOffer visibility on daily reporting and progress updates Basic Qualifications:- Experience with written and verbal communication and presentation- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook) Preferred Qualifications:- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.We are seeking a customer-obsessed, data-driven Product Marketing Manager to own the end-to-end marketing strategy and execution for Amazon Gift Cards across the MEA region (primarily UAE, KSA and Egypt ). This role will develop and execute go-to-market strategies, create compelling customer value propositions, drive customer acquisition and adoption, and build marketing programs that grow the Gift Card business across both consumer (B2C) and corporate (B2B) channels.The ideal candidate is a strategic thinker who can operate tactically — someone who can define the marketing strategy for Gift Cards while also rolling up their sleeves to execute campaigns, analyze performance, and optimize for results. You will work cross-functionally with product, business development, operations, finance, and external partners to position Amazon Gift Cards as the preferred gifting and payment solution in the MEA market.Key job responsibilities• Develop and execute end-to-end go-to-market strategies for Amazon Gift Cards across MENA, defining target segments, value propositions, and messaging for both B2C and B2B audiences.• Own the marketing calendar and campaign roadmap, aligning with seasonal peaks (Ramadan, Eid, back-to-school, corporate gifting) and business priorities.• Build and implement data-driven campaigns across internal channels (Gateway, Maple, DPIC, email, push) and external partner channels; guide creative development and execute A/B testing to optimize performance.• Identify new market opportunities and use cases (employee rewards, loyalty programs, retail distribution) and develop strategies to capture them.• Define initiative metrics tied to business outcomes (issuance, redemption, acquisition, revenue); produce structured WBR/MBR reports with actionable insights and conduct root-cause analysis on performance shifts.• Collaborate cross-functionally with Product, BD, Operations, and external partners (distributors, retailers, B2B clients) to align marketing with business goals and develop co-marketing programs.• Drive scalable process improvements in reporting automation, campaign workflows, and marketing operations; document best practices and create reusable playbooks across marketsA day in the lifeYour day might start with reviewing performance metrics from recent Gift Card marketing campaigns, followed by collaborating with Stores Marketing team and other partner teams to identify ways to engage different customer segments. You could spend time crafting campaign approaches for an upcoming seasonal event, meeting with product teams to align on new Gift Card features, or working with external retail partners to optimize in-store visibility. You'll regularly interact with cross-functional teams to ensure marketing initiatives drive measurable business outcomes and contribute to the overall growth of the Gift Card category in MENA.About the teamThe Gift Cards MEA team sits within Amazon's Digital Payments organization, driving growth and adoption of Amazon Gift Cards across the Middle East and Africa. We are a lean, high-impact team covering consumer issuance, B2B corporate programs, retail distribution, marketing, and program management across UAE, Saudi Arabia, Egypt, and South Africa. We work cross-functionally with product, operations, and external partners to position Amazon Gift Cards as the preferred gifting solution in the region. The Product Marketing Manager will partner closely with BD and program management to scale marketing programs across MEA region. Basic Qualifications:- 5+ years of developing and managing marketing or channel programs experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional marketing programs- Experience in online marketing channels such as social media marketing, display advertising, and search engine marketing- Experience developing detailed go to market plans- Experience with customer segmentation, profiling, and targeting- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership- Bachelor's degree in marketing, communications, business, or equivalent Preferred Qualifications:- Knowledge of HTML, SQL, Excel- Experience with financial services, payments or e-commerce- Experience managing external partners to develop marketing programs- Experience with onsite marketing, lifecycle marketing and digital advertising- Experience driving adoption of digital payment methods, e-commerce transactions, or consumer financial productsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Deals Strategy and Governance (DSG) team is an established, cross-functional organization within AWS Support with an expanding commercial mandate responsible for building and governing the commercial strategy that empowers field sales to grow the Support business at scale. The Principal Deal Lead (DL) will drive scale by developing and calibrating a portfolio of pre-packaged commercial tools to specific customer niches by industry, geography, and spend tier resulting in a standardized, scalable approach to commercial strategy that enables sales teams to move quickly and confidently without adding steps or friction to an already complex sales cycle. The DL is a senior member of the DSG team responsible for designing, building, and operationalizing this new generation of commercial frameworks. This individual will own end-to-end strategy for specific commercial programs, partner closely with Sales, GTM, Finance, Legal, and Product teams to develop and govern the tools that field sellers rely on, and lead deal strategy for complex, high-value Support opportunities in EMEA. The DL will identify barriers to Support adoption, develop repeatable strategies and mental models to overcome them, and ensure that the commercial frameworks built by DSG are applied consistently and with measurable impact. They will drive alignment across executive stakeholders, contribute to VP and S-Team goals, and serve as a thought leader within the DSG organization.The ideal candidate has a background in deal strategy, commercial strategy, or sales operations and brings the financial depth and business experience to communicate the economic value of AWS Support to senior executives. They operate autonomously in ambiguous environments, influence cross-functional stakeholders across Sales, GTM, Finance, Product, and Legal, and have a demonstrated bias for building scalable, repeatable mechanisms. They bring equal parts analytical rigor and executive presence, and have a track record of earning trust, being right a lot, and delivering results.Key job responsibilities• Design and build pre-packaged commercial frameworks tailored to specific customer niches — including industry verticals, geographies, and spend tiers — that enable field sales teams to move quickly and offer standardized pricing without introducing additional complexity into the sales cycle.• Develop and operationalize a portfolio of commercial levers based on qualifying criteria to accelerate AWS Support adoption and unlock incremental revenue.• Own commercial enablement strategy for field sales teams, ensuring sellers are equipped with the right tools, mental models, and deal structures to compete effectively and win.• Lead deal strategy for complex, large, and highly competitive Support opportunities in [AMER / EMEA], managing end-to-end deal cycles and making tradeoffs to optimize both customer and business outcomes.• Assist with complex contract negotiations and escalations, partnering with Sales, Business Development, Contracting, Finance, Legal, and Compliance to address custom deal requirements.• Drive cross-functional alignment across Sales, GTM, Finance, Legal, Product, and Operations to develop, govern, and continuously improve commercial frameworks; establish clear governance mechanisms to ensure programs are applied consistently and in alignment with business objectives.• Build and maintain analytics and reporting on commercial program performance, deal velocity, and adoption metrics; report on monthly, quarterly, and annual performance for your region and contribute to leadership business reviews.• Develop best practices, playbooks, and mental models for deal packaging and commercial strategy; guide the broader DSG team in establishing scalable, repeatable approaches.• Identify and address barriers to Support adoption through data-driven analysis, formulating projections, creating financial models, and developing strategies that balance customer needs with business objectives.• Influence and contribute to VP and S-Team goal attainment across sales and business development organizations; drive alignment on new approaches in ambiguous and first-of-kind commercial situations.• Mitigate complex, long-term commercial and deal risks by looking around corners, building sustainable solutions, and ensuring commercial mechanisms are designed for repeatability and scale.A day in the lifeYou will spend your time partnering with Sales and Business Development leaders to understand where commercial friction exists in the customer journey and designing standardized, scalable solutions to remove it. A typical day may include working with Finance and Product to model a new credit-based commercial offer for a specific industry vertical, reviewing deal strategy with a field sales team on a large competitive Support opportunity, or presenting a new commercial framework to VP-level stakeholders for alignment and approval. You will balance deep analytical work — building financial models, analyzing deal trends, and evaluating commercial alternatives — with executive-level stakeholder engagement, influencing leaders across multiple organizations to adopt new approaches. You are equally comfortable diving deep into deal economics and presenting concisely to senior leadership, and you bring the judgment to know when to push for a novel solution and when to apply a proven playbook.About the teamThe Deals Strategy and Governance (DSG) team is an established organization within AWS Support, embedded within the broader Support Product and WW GTM function. Our mission is to build the commercial infrastructure that enables the Support business to grow at scale — moving from a model reliant on ad-hoc, custom negotiations toward a library of pre-packaged, niche-calibrated commercial tools that empower field sellers to move fast, with confidence, and without adding complexity to the customer buying journey. We work across Sales, Finance, Legal, Product, and Business Development to build frameworks that are both commercially sound and operationally sustainable. Basic Qualifications:- Experience in developing, negotiating and executing business agreements- Experience with business development, partnership management, or sourcing new business- Experience in a professional field or military- Experience developing and executing on GTM strategies that are large in scope Preferred Qualifications:- Knowledge of AWS or cloud technologiesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin the Funnel Excellence Reporting (FER) team in transforming global workforce acquisition through data-driven insights and strategic analysis. As a Business Intelligence Engineer specializing in tier 1 associate hiring, you'll play a pivotal role in optimizing our global recruitment processes, suggesting scalable solutions, developing automated solutions that involves analyzing data for more than 1 million hires and over 5 million applications worldwide annually while maintaining operational excellence and upholding the highest professional standards.This is an exceptional opportunity to learn and grow within a dynamic, fast-paced environment where innovation meets scale. You'll develop deep expertise in workforce analytics while contributing to mission-critical hiring operations that directly impact our ability to serve customers worldwide. The role offers extensive opportunities to demonstrate key leadership principles including Customer Obsession through candidate centric process improvements, Ownership by taking end-to-end responsibility for analytical deliverables, Dive Deep through comprehensive data analysis, and Deliver Results by providing actionable insights that drive hiring and operational success, whilst ensuring you have the ability to grow, learn and apply the latest tech skills.Key job responsibilitiesDeveloped automated reporting solutions using QuickSuite and SQL to support global tier 1 associate hiring operations impacting 1M+ hires and 5M+ applications annually across NA, EU, APAC, and LATAM. Built dynamic dashboards tracking hiring funnel performance, cost per hire models, and fill rate metrics across multiple regions and business lines.Built and maintained orchestration layers automating multiple processes. Created systems to automate WBR/MBR/QBR reporting content, manual data entry, and pipeline error correction at scale. Drove global standardization of metrics and reporting across the workforce staffing portfolio.Extracted, transformed, and analyzed large datasets using SQL to identify optimization opportunities in recruitment processes. Developed complex queries for funnel analysis, workforce planning, risk detection, and early attrition signals enabling faster intervention on quality-of-hire indicators.Managed stakeholder relationships with regional hiring managers, HR business partners, operations leaders, and executive teams across four geographies. Translated complex analytical insights into actionable recommendations tied to organizational "Must Win" goals including capped fill rate, cost per hire reduction, and quality of hire improvement.About the teamThe Funnel Excellence Reporting (FER) team provides operationalized reporting, actionable insights, and tools for our business partners to improve the efficiency and quality of tier-one hiring worldwide.We provide accurate and timely reporting and analysis for various new processes and initiatives to WFS leadership in order to support data-driven decision-making which drives our business.Team Tenets:We focus on opportunities over problems.The speed of business matters.We are continuously skeptical of the metrics and products we build.We build for actionability and sustainability. We invest in our team. Basic Qualifications:- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 1+ years of SQL, ETL or Oracle experience- 1+ years of processing large, multi-dimensional datasets from multiple sources experience- 1+ years of performing statistical analysis experience- 1+ years of developing automated reporting experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Preferred Qualifications:- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 99,500.00 - 160,000.00 USD annuallyUSA, WA, Seattle - 99,500.00 - 160,000.00 USD annually

Job DescriptionAmazon Web Services (AWS)Spécialiste de sûreté - Centre de données (Centre de données, Sécurité CD, Sécurité Physique) Le service d’exploitation des infrastructures est à la recherche d’un spécialiste de sûreté de centres de données pour coordonner les opérations de sûreté dans nos centres de données au Canada, ainsi que pour mettre à profit ses connaissances reliées aux meilleures pratiques et technologies des opérations de sécurité physique (contrôle d’accès, vidéosurveillance, détection des intrusions) afin d’évaluer le rendement du programme et de faire des recommandations à la direction. Relevant du Gestionnaire Régional de Sûreté, le candidat sélectionné sera une personne-ressource principale du centre de données pour donner des directives sur les procédures de sécurité physique. Le spécialiste de la sûreté des centres de données sera responsable de la coordination des opérations de sécurité physique, des audits et des évaluations du Programme de sécurité physique, de l’examen, de l’évaluation et de la priorisation des demandes et des tickets d’incident, ainsi que de l’orientation des agents de sûreté sous contrat et d’autres acteurs. Ce poste sera 80 % opérationnel et 20 % tactique, ce qui assurera la mise en œuvre locale des stratégies régionales dans les opérations de sûreté. Rôles et responsabilités - Gestion des activités quotidiennes et des opérations de sûreté sur le site; - Coordonner avec les gestionnaires de l’exploitation et de la santé et sécurité pour l’exploitation des installations; - Soutenir les superviseurs du centre de contrôle de la sûreté pour assurer pour assurer le bon fonctionnement des installations; - Participer à tous les programmes liés à l’intégrité des médias; - Superviser la formation du personnel de l’installation en matière de sûreté; - Contribuer à l’élaboration annuelle des buts et des objectifs de l’équipe; - Participer à la formation du personnel nouveau et existant sur la conformité comportementale aux politiques et aux procédures de sûreté; - Évaluer les prestations de services et la performance du fournisseur contractuel de services de sûreté; - Assurer le leadership et fournir des conseils au personnel du fournisseur de services; - Contribuer à l’élaboration et à la mise en œuvre de procédures, de politiques et de processus de sécurité fondées sur des politiques ou des initiatives régionales ou mondiales en matière de sûreté; - S’occuper des procédures d’escalade et résoudre les tâches assignées et/ou déléguées à l’équipe; - Participer aux audits de site, aux inspections et aux visites des lieux; - Déterminer, discuter et présenter les enjeux et les solutions aux membres senior de l’équipe.Le candidat retenu doit être en mesure d’obtenir et de conserver une autorisation de sécurité sur le personnel canadien au niveau requis, comme en tant que condition d’emploi. Tel qu’énoncé dans la Norme sur le filtrage de sécurité, le filtrage de sécurité sur le personnel évalue la fiabilité et la loyauté d’une personne envers le Canada. Cela implique:• la collecte de renseignements personnels auprès de personnes, avec leur consentement• des renseignements provenant d’organismes d’application de la loi, d’organismes de renseignement et d’autres sourcesCe processus comprend une série de vérifications en fonction du niveau requis. Ces vérifications sont effectuées par l’entremise de Services publics et Approvisionnement Canada (SPAC) etpeut inclure, mais ne sont pas limités à :• La vérification de l’identité, de la citoyenneté, de l’éducation, des titres professionnels, des références personnelles et professionnelles, du crédit et/ou des antécédents criminels.• Les personnes peuvent également être tenues de fournir des renseignements supplémentaires au moyen d’un questionnaire de sécurité et/ou d’une entrevue de sécurité en personne ou par téléphone à la demande de SPAC ou menée par celui-ci.• Pour obtenir l’attestation requise dans les délais prescrits, les demandeurs doivent avoir résidé au Canada de façon continue pendant cinq (5) ans et ne doivent pas avoir vécu ou travaillé à l’extérieur du Canada pendant plus de six (6) mois consécutifs au cours de cette période.//Amazon Web Services (AWS)Data Center Security Specialist (Data Center / DC Security / Physical security) Infrastructure Operations is seeking a Data Center Security Specialist to coordinate site security operations at our data centers in Canada, as well as use knowledge of physical security operations best practices and technology (access control, CCTV, intrusion detection) to assess program performance, and make recommendations to management. Reporting to the Cluster Security Manager, the selected individual will be a primary Data Center contact for providing guidance on physical security procedures. The DSS will be responsible for coordinating physical security operations, for performing testing and reviews of the Physical Security Program, for reviewing, evaluating and prioritizing requests and tickets and for guiding and influencing the Contract Guard Force and other stakeholders. This position is to be 80% operational and 20% tactical, ensuring local implementation of the cluster strategies into the security operations. Roles and Responsibilities - Coordinate day-to-day activities and site security operations; - Coordinate with Operations and Safety managers for facility operations; - Support Security Control Center Supervisors to ensure proper operations; - Assist in all media integrity related Programs; - Supervise the security training of Facility personnel; - Contribute in the team yearly goals and objectives development; - Assist in the training of new and existing personnel on behavioral compliance to security policies and procedures. - Evaluate the contract security provider performance and service delivery. - Provide guidance and leadership to contract security provider personnel. - Assist in the development and the implementation of security procedures, policies and processes based on regional or global security policies and/or initiatives. - Handle escalations and resolve tasks delegated and/or assigned to the team; - Participate in site audits, inspections and walkthroughs; - Identifying, discussing and bringing forward issues and solutions to senior team members.The successful candidate must have the ability to obtain and maintain a Canadian Personnel Security Clearance to the required level, as a condition of employment. As set out in the Standard on security screening, the personnel security screening assesses an individual's reliability and loyalty to Canada. It involves:• the collection of personal information from individuals, with their consent• information from law enforcement, intelligence agencies and other sourcesThis process includes a variation of verifications based on the level required. These verifications are conducted through Public Service and Procurement Canada (PSPC) and can include, but are not limited to:• Verification of identity, citizenship, education, professional credentials, personal and professional references, credit check and/or criminal background check.• Individuals may also be required to provide additional information through a security questionnaire and/or in-person/telephone security interview at the request of/conducted by PSPC.• To obtain the requisite clearance within required timelines, applicants must have five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) consecutive months during that time.About the teamServices d'infrastructure AWS (AIS)Les services d'infrastructure AWS sont responsables de la conception, de la planification, de la livraison et de l'exploitation de toute l'infrastructure mondiale d'AWS. En d'autres termes, nous sommes ceux qui maintiennent le cloud en fonctionnement. Nous soutenons tous les centres de données AWS ainsi que tous les serveurs, systèmes de stockage, réseaux, équipements électriques et de refroidissement qui garantissent à nos clients un accès continu à l'innovation sur laquelle ils comptent. Nous travaillons sur les problèmes les plus complexes, avec des milliers de variables impactant la chaîne d'approvisionnement — et nous recherchons des personnes talentueuses prêtes à nous aider.Vous rejoindrez une équipe diversifiée composée d'ingénieurs logiciels, matériels et réseaux, de spécialistes de la chaîne d'approvisionnement, d'experts en sécurité, de responsables des opérations et d'autres rôles essentiels. Vous collaborerez avec des personnes à travers AWS pour nous aider à offrir les normes les plus élevées en matière de sécurité tout en fournissant une capacité apparemment infinie au coût le plus bas possible pour nos clients. Et vous découvrirez une culture inclusive qui accueille des idées audacieuses et vous donne les moyens de les mener à bien.Expériences DiversifiéesAWS valorise les expériences diversifiées. Même si vous ne remplissez pas toutes les qualifications et compétences préférées énumérées dans la description du poste, nous encourageons les candidats à postuler. Si votre carrière débute, n'a pas suivi un chemin traditionnel ou inclut des expériences alternatives, ne laissez pas cela vous empêcher de postuler.Pourquoi AWS ?Amazon Web Services (AWS) est la plateforme cloud la plus complète et largement adoptée au monde. Nous avons été pionniers dans l'informatique en nuage et n'avons jamais cessé d'innover — c'est pourquoi des clients allant des startups les plus prospères aux entreprises du Global 500 font confiance à notre suite robuste de produits et services pour alimenter leurs activités.Culture d'équipe inclusiveAWS valorise la curiosité et la connexion. Nos groupes d'affinité dirigés par des employés et sponsorisés par l'entreprise favorisent l'inclusion et permettent à nos collaborateurs de tirer fierté de ce qui fait notre singularité. Nos événements inclusifs renforcent des équipes plus fortes et plus collaboratives. Notre innovation continue est alimentée par les idées audacieuses, les perspectives nouvelles et les voix passionnées que nos équipes apportent à tout ce que nous faisons.Mentorat & Développement ProfessionnelNous élevons continuellement notre niveau de performance dans notre quête pour devenir le meilleur employeur au monde. C'est pourquoi vous trouverez ici une infinité de ressources pour le partage des connaissances, le mentorat et le développement professionnel afin de vous aider à devenir un professionnel plus complet.Équilibre Travail/Vie PersonnelleNous valorisons l'harmonie entre vie professionnelle et personnelle. Réussir au travail ne devrait jamais se faire au détriment de sacrifices à la maison, c'est pourquoi nous visons une flexibilité dans notre culture de travail. Lorsque nous nous sentons soutenus au travail comme à la maison, rien ne peut nous arrêter.***********************************************************AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 1 an ou plus d’expérience ou de formation pertinente- Connaissance des pratiques de sécurité- Capacité à lire, écrire et parler/communiquer couramment en français et en anglais- Maîtrise des applications Microsoft Office- Capacité à être sur appel en cas d’urgence en dehors des heures normales- En raison de la nature du poste, qui exige des interactions avec d’autres entités d’Amazon à l’échelle mondiale ainsi qu’avec des employés et intervenants d’Amazon dans d’autres provinces canadiennes, le bilinguisme français et anglais est requis pour ce poste ******************************************************- 1+ years of relevant experience or training;- Knowledge of security and safety practices;- Ability to read, write and speak/communicate fluently in French and English;- Proficient in Microsoft Office application.- Ability to work on-call in case of emergencies during off-hours.- Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position. Preferred Qualifications:- Études collégiales ou de premier cycle en gestion de la sécurité ou en administration/ gestion des opérations ; une combinaison équivalente de formation et d’expérience sera considérée ;- Connaissance de base des systèmes de sécurité physique et de leur fonctionnement, y compris le contrôle d’accès, la détection d’intrusion et la vidéosurveillance ;- Connaissance de base des systèmes de contrôle d’accès Lenel ;- Expérience avec la gestion des tickets de workflow ;- Capacité à gérer l’ambiguïté en l’absence de procédures opérationnelles standardes, en référant à la direction au besoin ;- Solides compétences en résolution de problèmes ;- Capacité à établir des priorités dans un environnement complexe et dynamique ; et capacité à garder son sang-froid sous pression.- ****************************************************- College or Undergraduate studies in security management or business administration/operations management; equivalent combination of education and experience will be considered;- Basic knowledge physical security systems and their operation, including access control, intrusion detection and video surveillance;- Basic knowledge with Lenel access control systems.- Experience with workflow ticketing- Demonstrates emotional intelligence to use mistakes and errors as learning opportunities;- Ability to deal with ambiguity in the absence of standard operating procedures, escalating to management as required; and strong problem-solving skills;- Strong attention to details; and ability to prioritize in complex, fast-paced environment; and ability to maintain composure under pressure.Amazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter https://amazon.jobs/content/en/how-we-hire/accommodations pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.La rémunération de départ pour ce poste est indiquée ci-dessous. Amazon est une entreprise qui offre une rémunération globale. Les revenus supplémentaires peuvent inclure des primes de quart de travail, des heures supplémentaires et des primes de rendement, le cas échéant. Le taux de rémunération final sera fondé sur des facteurs tels que le choix du quart de travail, le lieu de travail et l'expérience. De plus, Amazon offre une assurance-vie de base et d'assurance DMA, des congés payés et d'autres ressources visant à améliorer la santé et le bien-être. Nous remercions tous les candidats de leur intérêt, mais seuls ceux retenus pour un entretien seront informés du résultat du processus de recrutement. CAN, QC, Pointe-Claire - 31.00 - 42.00 CAD hourly

Job DescriptionAre you excited about building systems that power personalized experiences for hundreds of millions of Amazon customers? Customer360 is Amazon's central customer memory system that standardizes behavioral and profile data from across Stores, Prime Video, Music, Kindle, Audible, Alexa, and other Amazon surfaces. We serve these memories at scale to customer all across amazon's businesses, enabling any team or AI agent at Amazon to understand a customer without independently integrating with dozens of data sources.We're looking for a Software Development Engineer to help us scale C360 as we continue to grow and better understand Amazons customers. We are building contextual retrieval capabilities using embedding-based semantic search, connecting Amazon's different businesses together, and scaling our platform to support all of Amazon in delighting our customers. Key job responsibilitiesDesign, build, and operate low-latency, high-throughput distributed systems serving real-time customer data at Amazon scaleDevelop and extend the C360 read APIs, including contextual retrieval features powered by embedding-based semantic searchOwn the full lifecycle of features from design through deployment worldwideCollaborate with 100+ partner teams across Amazon to onboard new customer datatypes and enable personalization use casesParticipate in operational excellence for a Tier 1 service, including on-call rotations, alarm tuning, and incident responseContribute to the architecture of our hot layer (sub-second freshness, in-memory cache, 28-day retention) and icy layer (batch, permanent storage) data systemsA day in the lifeYou might start your morning triaging a request from the Alexa team who needs us to help claw back latency for a launch next month. You dig into the schema, work through the retrieval strategy with your team, and draft a short design doc. After lunch, you pick up a code review from a teammate who's optimizing how we serve filtered reads for a high-TPS Prime Video use case. In the afternoon, you're on a call with a producer team onboarding their first dataset. You walk them through our APIs, helping them validate their data in our beta environment, and making sure they're set up for a smooth launch. Before wrapping up, you push a quick fix for an alarm that's been noisy and update the runbook so the next on-call has better context. About the teamCustomer360 ReadService (C360RS) is the real-time read layer of Amazon's central customer memory system. We're a team within Amazon Personalization that builds and operates the APIs partner teams across Amazon rely on to understand their customers. When Alexa needs to know a customer's brand preferences, when Prime Video wants to personalize recommendations based on recent purchases, or when Rufus needs to recall that a customer has a bicycle in need of a new seat, they call us. We're a high-ownership team running a highly scaled Tier 1 service across all of Amazon's marketplaces. We take pride in making customer data fast, reliable, and easy to consume. We value operational excellence, pragmatic engineering, and a collaborative culture where everyone has a direct line to the decisions that shape the platform. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAre you excited about building systems that power personalized experiences for hundreds of millions of Amazon customers? Customer360 is Amazon's central customer memory system that standardizes behavioral and profile data from across Stores, Prime Video, Music, Kindle, Audible, Alexa, and other Amazon surfaces. We serve these memories at scale to customer all across amazon's businesses, enabling any team or AI agent at Amazon to understand a customer without independently integrating with dozens of data sources.We're looking for a Software Development Engineer to help us scale C360 as we continue to grow and better understand Amazons customers. We are building contextual retrieval capabilities using embedding-based semantic search, connecting Amazon's different businesses together, and scaling our platform to support all of Amazon in delighting our customers. Key job responsibilitiesDesign, build, and operate low-latency, high-throughput distributed systems serving real-time customer data at Amazon scaleDevelop and extend the C360 read APIs, including contextual retrieval features powered by embedding-based semantic searchOwn the full lifecycle of features from design through deployment worldwideCollaborate with 100+ partner teams across Amazon to onboard new customer datatypes and enable personalization use casesParticipate in operational excellence for a Tier 1 service, including on-call rotations, alarm tuning, and incident responseContribute to the architecture of our hot layer (sub-second freshness, in-memory cache, 28-day retention) and icy layer (batch, permanent storage) data systemsA day in the lifeYou might start your morning triaging a request from the Alexa team who needs us to help claw back latency for a launch next month. You dig into the schema, work through the retrieval strategy with your team, and draft a short design doc. After lunch, you pick up a code review from a teammate who's optimizing how we serve filtered reads for a high-TPS Prime Video use case. In the afternoon, you're on a call with a producer team onboarding their first dataset. You walk them through our APIs, helping them validate their data in our beta environment, and making sure they're set up for a smooth launch. Before wrapping up, you push a quick fix for an alarm that's been noisy and update the runbook so the next on-call has better context. About the teamCustomer360 ReadService (C360RS) is the real-time read layer of Amazon's central customer memory system. We're a team within Amazon Personalization that builds and operates the APIs partner teams across Amazon rely on to understand their customers. When Alexa needs to know a customer's brand preferences, when Prime Video wants to personalize recommendations based on recent purchases, or when Rufus needs to recall that a customer has a bicycle in need of a new seat, they call us. We're a high-ownership team running a highly scaled Tier 1 service across all of Amazon's marketplaces. We take pride in making customer data fast, reliable, and easy to consume. We value operational excellence, pragmatic engineering, and a collaborative culture where everyone has a direct line to the decisions that shape the platform. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAmazon's Next Generation ReLo Centers (NGRC) program is revolutionizing returns processing through advanced automation, robotics, and innovative facility design. As a Sr. Program Manager for NGRC, you will drive the execution of complex, multi-site launch and automation deployments that improve speed, quality, and cost efficiency in returns processing. You will work cross-functionally with engineering, operations, product, and other internal teams to deliver world-class automation solutions across Amazon's US returns network.Key job responsibilitiesProgram Execution & Delivery :- Manage complex projects involving MHE (Material Handling Equipment), robotics, sortation systems and facility infrastructure- Drive on-time, on-budget delivery by developing detailed project plans, tracking milestones, and proactively managing risks and dependencies- Coordinate with GES PMO to ensure compliance with capital project processes, safety signoffs, and design standards- Own project-level budgets and resource allocation, partnering with Finance to track spend and forecast accuratelyCross-Functional Coordination- Serve as the primary point of contact for assigned NGRC projects, coordinating across Product, Robotics, Operations, Safety, and Finance teams- Facilitate design reviews, readiness assessments, and go-live planning with cross-functional stakeholdersStakeholder Communication- Develop and maintain comprehensive project status reporting including weekly updates, Monthly Business Reviews (MBRs), and executive briefings- Communicate project health, risks, and mitigation plans clearly to senior leadership- Escalate blockers and critical issues appropriately with proposed solutions- Create and maintain project documentation including charters, RACI matrices, and lessons learnedRisk & Issue Management- Proactively identify project risks and develop mitigation strategies- Track and resolve issues that could impact scope, schedule, budget, or quality- Manage dependencies across multiple workstreams and projects- Ensure safety compliance throughout all phases of project executionAbout the teamThe Next Generation ReLo Centers (NGRC) team is a cross-functional organization within Relo Ops Excellence, driving the transformation of Amazon's returns processing network through automation and innovation. The team operates at the intersection of product development, engineering, operations, and program management to deliver world-class returns centers that set new standards for speed, quality, and cost efficiency Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Mesa - 115,600.00 - 160,000.00 USD annuallyUSA, AZ, PHOENIX - 115,600.00 - 160,000.00 USD annuallyUSA, AZ, Phoenix - 115,600.00 - 160,000.00 USD annuallyUSA, TN, NASHVILLE - 104,100.00 - 155,400.00 USD annuallyUSA, TN, Nashville - 104,100.00 - 155,400.00 USD annuallyUSA, TX, DALLAS - 115,600.00 - 160,000.00 USD annuallyUSA, TX, Dallas - 115,600.00 - 160,000.00 USD annuallyUSA, WA, BELLEVUE - 115,600.00 - 160,000.00 USD annuallyUSA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Job DescriptionHow often have you had an opportunity to define the strategic direction for a critical business function within one of the world's most complex logistics networks? If you want to join a fast-paced, innovative team that is reinventing fleet maintenance at scale, this is the place for you.The Global Fleet and Products organization is seeking a Senior Vendor Strategy Manager to own and drive vendor strategy for our fleet maintenance business supporting Middle Mile and Last Mile assets (tractors, trailers, box trucks, hostlers, and delivery vans). This is a high-impact role where you will define multi-year vendor strategies, design contract frameworks with embedded performance mechanisms, and build the analytical models that inform network-level investment decisions.You will operate with significant autonomy in an ambiguous, rapidly evolving space — developing new frameworks where limited precedent exists. Success requires the ability to influence VP-level leaders, lead complex multi-stakeholder negotiations, and build repeatable mechanisms that scale across a diverse vendor portfolio. You will interface with C-Suite executives at vendors ranging from startups to industry leaders, and earn trust across Amazon teams including finance, legal, operations, and technology to deliver measurable outcomes against uptime, cost, and quality targets.The ideal candidate combines deep strategic sourcing expertise with a bias for action, comfort with ambiguity, and a track record of delivering structural cost improvements while raising the performance bar across a vendor ecosystem.Key job responsibilities- Own vendor maintenance strategy, developing contracts and owning negotiating strategy to drive cost-effective and performance focused strategies- Maintaining relationships with 3P vendors, while continually scouting for additional ones- Develop internal and external financial views around volumes, labor rates, service speed and other key requirements which will drive cost.- Evaluating and auditing contracts while seeking ways to improve and enhance the quality of services purchased and the timeliness of deliveries- Conducting cost analyses and setting benchmarks for improvement- Develop risk management strategies to mitigate capacity shortages, including geographic diversification and contingency planning across the vendor network- Working closely with the company legal department to make sure contracts and terms are favorable- Build effective stakeholder and internal customer relationships, understanding budgetary targets and influencing spend decisions, ensuring a high service levels, and adding value in other categories- Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions- Influence Director and VP-level roadmaps and data-driven strategy decisions- Set the direction for the vendors to demonstrate a management style that encourages participation and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and cost management- Own savings targets and develop mechanisms to measure actual vs. planned performance and drive action plans Basic Qualifications:- 7+ years of with Excel experience- 7+ years of account management, project or program management or buying experience- Bachelor's degree, or 7+ years of professional or military experience- Knowledge of Microsoft Access or SQL- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L management- Experience owning end-to-end vendor strategy including selection, contracting, performance management, and exit planning Preferred Qualifications:- Experience driving direction and alignment with cross-functional teams- MBA- Experience in transportation operations and industry knowledge- Familiarity with fleet management systems (CMMS, telematics, work order platforms)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 121,200.00 - 163,900.00 USD annually

Job DescriptionAmazon Web Services (AWS) is seeking an experienced Analyst Relations (AR) Manager to lead its EMEA AR program. The EMEA AR lead will develop, manage and execute the regional AR strategy and tactics to effectively communicate key differentiators across AWS’s broad portfolio of services in region.The AWS cloud computing platform is used today by millions of businesses and developers around the world, ranging from start-ups to Fortune 50 enterprises. Cloud computing is arguably one of the most impactful developments in technology within the last 20 years. AWS is a pioneer and leader in the fast-growing field of cloud computing and AI. Because of this, there are thousands of analysts worldwide who are trying to understand AWS to then help their clients realize the transformation potential of cloud computing and AI for their business. AR’s role is to inform these analysts and explain how AWS is different from traditional IT infrastructure offerings, and to work with these analysts to understand core customer requirements and concerns.The ideal candidate possesses significant Analyst Relations experience and a track-record of demonstrating successful AR program management and delivery – this includes the ability to quickly understand technically deep topics and translate them into actionable insights, successfully deliver on numerous collaborative projects, and manage day-to-day operations related to program activities in a global and highly matrixed organization. In this role, the candidate will have a direct opportunity to innovate AWS regional AR programs and measurement of results via new approaches. They must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, multiple internal and external stakeholders, and identifying market segment challenges and opportunities for our customers. This person will be a team player and will be resourceful in building relationships across the larger AR and AWS organization across a multitude of time zones and languages.This position is full-time, and will be located in an Amazon/AWS corporate office based in the following locations: UK (London)Key job responsibilitiesDevelop and execute an AR program for AWS’s EMEA business to increase regional analyst awareness and positive perception of AWS’s broad portfolio of servicesProactively manage AWS’s presence and performance in regional analyst evaluations and research, analyst recommendations, and communicationsDrive utilization of AR assets (research reports, evaluations etc.) in AWS’s marketing and sales channelsDeliver on-going AR program activities such as analyst briefings, events, inquiries, reporting and other core program tactics• Shape regional business strategy by delivering actionable insights, data, information, and competitive analysis to marketing & sales leaders in EMEAPrioritize and manage incoming requests for information, research review, customer references, event speakers, and researchWrite presentations and prepare AWS Executives for engaging with analystsDrive alignment with sales and marketing teams to maximize awareness of customer requirements, existing market evidence, and AR program impactA day in the lifeThe EMEA AR lead will develop and execute an AR program that accelerates the education of IT industry analysts in EMEA, effectively communicate key AWS differentiators in our broad services portfolio, and drive third-party analyst insight back into the business to inform senior leadership and impact GTM strategy in region. You will need a good balance of soft skills, in particular the ability to forge relationships with senior executive business owners, combined with a strong understanding of the hyperscaler landscape. The ability to stay across fast-paced product innovation and translate complex technical concepts into a compelling analyst narrative is core to the role. About the teamThe AWS Analyst Relations team aligns to AWS marketing's key objective of making AWS stand for AI leadership. We do this by engaging and educating IT industry analysts to provide actionable insights, influential assets and direct customer counsel to help organizations choose, use and grow with AWS, and to hire and develop the best AR practitioners in the business. This role reports into the Global Field Analyst Relations team which is responsible for transforming analyst insights, analyst sentiment/share-of-voice, and positive presence in regional research/reports into competitive advantage for our regional marketing and sales teams. Basic Qualifications:- Experience as a market research analyst, product manager, or equivalent- Experience working cross-team and synthesizing feedback and input from marketing and product management- Experience in the tech industry or equivalent- Experience influencing internal and external stakeholders- Experience in technology-related sales, marketing or business development- Experience in product marketing, program management, or business development Preferred Qualifications:- Experience working with or having knowledge of cloud computing and existing cloud technologies- Experience previously in program or project management- Experience with strong project management skills and the ability to thrive in a fast-paced environment- Experience working with and influencing senior level stakeholdersAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon MGM Studios is shaping the future of entertainment globally, and our Japan Local Originals slate continues to grow rapidly. We are seeking a Production Finance Manager to support the financial operations of Local Original productions in Japan.This is an opportunity to join one of the most innovative businesses at Amazon, directly supporting a high-performing content team. The successful candidate will support Production Finance operations across multiple show productions at various stages of the production lifecycle, working closely with production accounting teams, production service companies, and internal stakeholders to ensure financial accuracy, compliance, and controllership. This role requires someone who is highly analytical, thrives in a fast-paced environment, and can work with large sets of data while exercising sound judgment on difficult projects and issues.This role will be based in Tokyo, Japan.Amazon MGM Studiosは、エンターテインメントの未来をグローバルに形成しており、日本のローカルオリジナル作品のラインナップは急速に拡大しています。私たちは、日本のローカルオリジナル制作の財務業務をサポートするプロダクション・ファイナンス・アソシエイトを募集しています。このポジションは、Amazonにおける最もイノベーティブなビジネスの一つに参加し、優秀なコンテンツチームを直接支援できる機会です。採用された方は、制作ライフサイクルのさまざまなステージにある複数の番組制作にわたりプロダクション・ファイナンス業務をサポートし、制作経理チーム、制作サービス会社、および社内ステークホルダーと緊密に連携しながら、財務の正確性、コンプライアンス、内部統制の確保に取り組んでいただきます。このロールには、高い分析力、スピード感のある環境でのパフォーマンス発揮、大規模なデータ処理能力、および困難なプロジェクトや課題に対する適切な判断力が求められます。この職種は、日本・東京を勤務地とします。Key job responsibilitiesProduction Finance Operations• Support Production Finance operations across multiple show productions in various phases (development, pre-production, production, and post-production).• Collect, review, and validate monthly financial reporting (cost reports, General Ledger, Trial Balance, etc.) for multiple productions on a timely basis.• Track and quantify financial performance of shows against budget and projected cash flow needs, identifying data inaccuracies to maintain data integrity.• Manage weekly cash flow and funding schedules for assigned projects in multiple currencies, ensuring cash flow tracks reasonably with projected spend and adjusting funding schedules to adequately support production activities while avoiding excess funding.• Comprehend and articulate details and root causes relating to production and funding variances.Budget Management and Cost Tracking• Support the Production Finance team in scrutinizing production budgets and ensuring accurate cost control and forecasting throughout the production lifecycle.• Gather data to accurately populate standard financial and operational reports (e.g., MBR reports, month-end reports) and deliver valuable insights across multiple productions.• Collect and communicate up-to-date information from financial reports (e.g., cost reports) to internal stakeholders.Compliance and Controllership• Understand policies, procedures, and control risks and effectively reinforce the fiduciary responsibilities of production accounting teams within existing Finance and Accounting Guidelines.• Onboard local production accounting teams during pre-production to ensure compliance with Studio finance and accounting guidelines.• Work closely with Senior Production Finance Executives to ensure compliance of the close-out of released wholly-owned and co-production titles.• Track production tax incentive estimates and workflows to ensure up-to-date financial information is provided to the team.Process Improvement and Collaboration• Identify gaps in the flow of information between internal and external stakeholders and propose solutions to standardize workflows for the team.• Initiate change and improve reports and processes with automation or further insights, with support of the team.• Independently address process, policy, and procedure questions or issues that arise during day-to-day accounting operations of assigned shows.• Collaborate with internal and external partners to develop efficient SOPs for difficult tasks.プロダクション・ファイナンス業務• 開発、プリプロダクション、本制作、ポストプロダクションなど、各フェーズにある複数の番組制作にわたり、プロダクション・ファイナンス業務をサポートする。• 複数の制作案件のコストレポート、総勘定元帳、試算表等の月次財務報告を期限通りに収集・精査・検証する。• 予算および予測キャッシュフローに対する番組の財務パフォーマンスを追跡・定量化し、データの不正確さを特定してデータの整合性を維持する。• 複数通貨での担当プロジェクトの週次キャッシュフローおよびファンディングスケジュールを管理し、キャッシュフローが予測支出と合理的に一致していることを確認するとともに、制作活動を十分にサポートしつつ過剰なファンディングを避けるようスケジュールを調整する。• 制作上の差異およびファンディングの差異に関する詳細と根本原因を把握し、明確に説明する。予算管理とコスト追跡• プロダクション・ファイナンスチームをサポートし、制作ライフサイクル全体を通じて制作予算の精査、正確なコスト管理および予測を確保する。• 標準的な財務・業務報告書（MBRレポート、月次報告書など）に正確に記入するためのデータを収集し、複数の制作案件にわたって有益なインサイトを提供する。• 財務報告書（コストレポートなど）から最新情報を収集し、社内ステークホルダーに共有する。コンプライアンスと内部統制• 方針、手続き、統制リスクを理解し、既存の財務・会計ガイドラインの範囲内で制作経理チームの受託者責任を効果的に強化する。• プリプロダクション期間中に現地制作経理チームのオンボーディングを行い、スタジオの財務・会計ガイドラインへの準拠を確保する。• 制作物のデジタルファイル管理体制のコンプライアンスを確保し、完了時にすべてのファイルが納品されるようにする。• シニア・プロダクション・ファイナンス・エグゼクティブと緊密に連携し、自社制作およびコプロダクションタイトルのクローズアウト処理のコンプライアンスを確保する。• 制作税制優遇措置の見積もりとワークフローを追跡し、最新の財務情報をチームに提供する。プロセス改善と協業• 社内外のステークホルダー間の情報フローのギャップを特定し、チームのワークフローを標準化するための解決策を提案する。• チームのサポートのもと、自動化やさらなるインサイトの活用によってレポートやプロセスの変革・改善を推進する。• 担当番組の日常的な経理業務において生じるプロセス、方針、手続きに関する疑問や課題に独自に対応する。• 社内外のパートナーと協力し、複雑なタスクに対応する効率的な標準作業手順（SOP）を構築する。 Basic Qualifications:- Bachelor's degree in Finance, Accounting, or a related field (relevant professional experience may be considered in lieu of formal education).- 6+ years of progressive industry experience in production accounting or in a studio production finance role.- Strong analytical skills with the ability to interpret financial data and communicate insights effectively.- Proficiency in financial software and tools (e.g., Excel).- Excellent organizational and communication skills, with the ability to work under pressure and manage multiple priorities effectively.- Business-level proficiency in Japanese and English (written and verbal).- 財務、会計、または関連分野の学士号（同等の実務経験での代替可）。- 制作経理またはスタジオのプロダクション・ファイナンス職での6年以上の実務経験。- 財務データを解釈し、インサイトを効果的に伝達できる高い分析力。- 財務ソフトウェアおよびツール（Excelなど）の習熟度。- 優れた組織力とコミュニケーション能力。プレッシャーの下でも複数の優先事項を効果的に管理できること。- 日本語と英語のビジネスレベルの読み書きおよび会話能力。 Preferred Qualifications:- Experience with budgeting and financial analysis for large-scale productions in the Japanese entertainment industry.- Experience managing multi-currency cash flows and production funding.- Knowledge of relevant Japanese financial regulations and entertainment industry standards.- Proficiency in data visualization tools (e.g., QuickSight, Tableau).- Experience working with production service companies and 3P auditors.- Familiarity with Amazon Studios production finance guidelines and processes.- 日本のエンターテインメント業界における大規模制作の予算策定および財務分析の経験。- 複数通貨のキャッシュフロー管理と制作資金調達の管理経験。- 日本の関連する財務規制およびエンターテインメント業界の基準に関する知識。- データ視覚化ツール（QuickSight、Tableauなど）の習熟度。- 制作サービス会社およびサードパーティ監査法人との業務経験。- Amazon Studiosのプロダクション・ファイナンスガイドラインおよびプロセスへの精通。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Transportation Services（ATS）部門では年々売上が増加＝お客様へのデリバリー数が増加している中、これからもお客様に確実に商品をお届けしていくべく、配送ネットワーク構築の強化を行っております。特に最終出荷の配送拠点からお客様までの”ラストワンマイル”の輸送事業においてはAmazonだけではなく、世界中で業界の変革が求められており、これまでにない革新的な配送サービス、ネットワークの構築を早急に行う事が必要となっています。今回はそのようなチャレンジングな課題に対し、常識を覆すような革新的な配送網を一緒に作り上げる意欲的なメンバーを募集します。本チームはAmazonの配送ネットワークを維持・拡大するための重要な任務を担当しており、主に大手の配送パートナーのキャパシティ確保、配送品質改善、顧客体験向上のための各種プロジェクトを通して、さらなる変革が求められるデリバリービジネスの中長期的な協業戦略立案と策定を行います。本ポジションはその中でも大手配送パートナー会社との間で発生する様々なプロジェクトを社内外のステークホルダーと調整しながら実行をしていきます。また、輸送オペレーションにおけるファンクションを担いながら、平時および繁忙期における配送品質/配送スピード改善に貢献します。Key job responsibilities配送品質管理：・配送品質の維持・向上に向けた配送パートナーとの連携強化・大規模イベント時の需要急増に対する安定的な配送体制の確保キャパシティ・ネットワーク構築：・繁忙期および需要変動に対応する配送キャパシティの確保・安定的な配送ネットワークの構築と拡大戦略的パートナーシップ構築：・配送パートナーとの中長期的な協業関係の構築・契約書を含む各種ドキュメントの整備および管理コスト最適化・効率化：・配送ネットワーク全体の効率化に向けた施策の立案・実行・データに基づく配送効率化施策の立案・実行イノベーション推進：・新たな配送モデルの提案・実装・業界変革に向けた革新的な配送ソリューションの開発ステークホルダー連携：・社内ステークホルダーとの連携によるプロジェクトおよび戦略の立案・推進・社内外の関係者との調整を通じたプロジェクトの実行管理A day in the lifeA day in the life[45 %]プロジェクト実行に向けての社内外のステークホルダーとの調整[45 %]配送品質の維持向上などオペレーションの実行やプロジェクトリード[10 %]ドキュメント作成、契約書の作成など About the teamAbout the team本ポジションの所属部門等に関する詳細は、下記リンク先参照ください。【部門】■サプライチェーンマネジメント(SCM)・ミドルマイル部門の紹介~~社員インタビュー~~【職種】■オペレーション職種の紹介■プロジェクトマネジメント職種の紹介【勤務地】品川■東京オフィス(本社)の紹介 Basic Qualifications:- Bachelor's degree or equivalent- 2+ years of program or project management experience- Experience in Excel (pivots, lookups, etc.) Preferred Qualifications:- Knowledge of SQL- 2+ years of supply chain experience- Experience in English-language communication skills, both written and verbal- Ability to adapt quickly to change and a strong appetite for embracing new technologies and ideasOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description※このポジションの勤務地は、兵庫県尼崎市です。新しくローンチされる事業所になるため、入社後、数カ月間は他の事業所でトレーニング（出張ベース）をしていただく予定です。◆尼崎プール前駅（阪神）から徒歩10分◆尼崎駅（阪神）、西宮北口駅（阪急）よりシャトルバス運行予定（各所要30分）◆自家用車通勤可能（申請制）物流未経験からキャリアアップ可能なポジションです。私達と一緒に新たにAmazonの歴史を作り上げましょう！現在は当たり前となった「お急ぎ便」「お届け日時指定便」「当日便」は、お客様の利便性を追求し実現した、日本発の配送サービスです。そのサービスを実現しているのはアマゾンの心臓部である物流拠点、フルフィルメントセンター（以下FC）の仕組みにあります。FCはお客様のご注文に対して、より早く正確に商品を、多くの地域へ提供するため、入荷から出荷までの各工程において、Amazon独自のノウハウを活かした効率的かつ的確な管理を実施し、最新の自社テクノロジーを導入する事で更なる最適化に挑戦し続けている事業です。そのFC事業は、日本で2005年に開業して以来、現在25拠点以上に成長しました。本年も継続して事業の拡大に伴い、私達と一緒にお客様起点に考え、更なるイノベーションを起こしていただける情熱的な仲間を「プロセスアシスタント」として募集します。■業務内容■「プロセスアシスタント」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、より便利でお客様に満足いただける高い品質のサービスを提供できるビジネスをつくる事、そして先進テクノロジーと「People First」の考え方で、安全・快適・楽しい職場環境の構築を行う、将来の組織のリーダーを目指していただける事を期待しています。具体的にはマネージャーのサポートのもと、以下の業務に責任をもち遂行いただきます。① 安全・品質・作業効率の向上安全安心な作業環境の維持・向上のため、日々の安全活動、品質チェックに加え、多岐にわたる問題解決・改善活動を行います。② 日々のオペレーション対応FCはAmazonの豊富な品揃えを実現する巨大な物流拠点です。商品を入荷、在庫として管理し、注文があった商品を出荷するという一連の流れを各工程間で連携をとりながら、業務を円滑に進める事が求められます。お客様とお約束した期日までに商品を迅速かつ正確にお届けするため、時間ごとの計画に沿ってオペレーションを実施することに責任を持ちます。③ 新規プロジェクトの導入・セール時など、オペレーション拡大時の準備新しいサービスやシステムの導入に備え、現場での手順変更・導入方法を検討し円滑な導入に向けて準備を行います。また、新規入職者でもAmazonの標準作業に則った手順がスムーズに身につくためのトレーニング構築やマニュアルを作成します。④ イレギュラーへの対応作業で発生する様々な課題の原因を追求し問題解決を行います。また、再発防止策案の検討、実施を行います。■働き方■・勤務形態：1ヶ月単位の変形労働時間制のシフト勤務。・勤務時間：1日8時間勤務、1ヶ月を平均して1週間40時間を超えない範囲で設定します。・休日：年間120日（月平均10日）　※原則、日勤、夜勤含めた2～3シフトで会社が決定し、遅くとも当月末日までに翌月分をお伝えします。シフトは日勤・夜勤の間にも必ず公休を挟み、負担が少ないよう配慮しています。※1日の流れ：以下ページをご参照ください。先輩社員インタビュー■福利厚生■下記ページをご確認ください。福利厚生 | アマゾンジャパンキャリアサイト■教育制度■入社後、約1週間はAmazonのリーダーとして必要な会社のカルチャーや、FCの基本的な業務を一通り学ぶことができる座学の機会を提供します。各部署へ配属後は、トレーナーのもと、OJTで工程知識やツールの使用方法など基礎知識を学んでいきます。トレーニング資料も完備しており、相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので、未経験者も安心してスタートができる環境です。最先端の物流システムを学ぶことはもちろん、年齢・性別・国籍問わず様々な仲間と日々の業務を通して、次のステップとなるピープルマネージメントやビジネススキルを学ぶことができます。■キャリアパス■プロセスアシスタントからキャリアをスタートし、入荷/出荷チームのマネージャー、統括マネージャー、そしてFCの拠点長となった実績も多数あります。また、Amazonでは社内公募制度があり、国内外問わず他部署や異なる職種への異動にチャレンジし、社内で多様なキャリアを築くチャンスもあります。Amazonではご自身で学び成長することを推奨し、キャリア開発できるようサポートを行っています。キャリアアップストーリー■会社のカルチャー■Amazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員の個々の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。また年次有給休暇の取得を積極的に推進しており「働く」、「プライベート」も充実できる環境です。失敗に寛容な文化：まずは試してみることにこだわります。好奇心を持って学びます。時にはリスクを取り、計画通りいかなかったとしても、よりよい成果に繋げられることが私たちの強みだと信じています。最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。・プロセスアシスタントについて：プロセスアシスタント/シフトアシスタント特設サイト・FCで働くリーダーのインタビュー：プロセスアシスタント３名のインタビュー・フルフィルメントセンター部門のご紹介：フルフィルメントセンター (FC)・職種：オペレーション※FC内の様子も下記動画からご覧いただけます！一部の拠点のみとなりますが、より職場環境をイメージ出来るかと思いますのでぜひご覧ください！市川FC / 相模原FC / 多治見FC・ アマゾン は多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、こちらをご覧ください。 Basic Qualifications:- パソコンスキル初級（例えばエクセルで四則演算ができるレベル）- ビジネスレベルの日本語力（読み、書き、日常会話－討論・交渉・プレゼンテーションなど、意思疎通ができる） Preferred Qualifications:- ■人物像■- 「お客様の為に何ができるか/どうあるべきか」とカスタマー起点で課題や改善点を考え行動ができる方- 意見の異なる他者に対しても敬意を持って接することができ、周囲と信頼関係を築くことが出来る方- 現状に満足せず、自分の責任範囲外でも、組織やカスタマーの為に積極的に課題提起と行動ができる方- 今よりも成長したいという思いがあり、新しいスキルや知識の習得に前向きに取り組める方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること- ■スキル・経験■- 社会人経験（経験年数、職種・業種は問わず） （*経験が少ない方、第二新卒の方でも、チーム内でリーダーシップを発揮し、プロジェクトを完遂した経験がある方）- 定量的なデータ分析をもとに、業務カイゼン・標準化を実施した経験- パソコン中級レベル以上（例えばエクセルでVLOOKUP、ピボット、マクロ等）- 読み書きレベルの英語力 オペレーション部門のDEIの取り組み（Japanese Only）Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description※このポジションの勤務地は、兵庫県尼崎市です。新しくローンチされる事業所になるため、入社後、数カ月間は他の事業所でトレーニング（出張ベース）をしていただく予定です。◆尼崎プール前駅（阪神）から徒歩10分◆尼崎駅（阪神）、西宮北口駅（阪急）よりシャトルバス運行予定（各所要30分）◆自家用車通勤可能（申請制）物流未経験からキャリアアップ可能なポジションです。私達と一緒に新たにAmazonの歴史を作り上げましょう！現在は当たり前となった「お急ぎ便」「お届け日時指定便」「当日便」は、お客様の利便性を追求し実現した、日本発の配送サービスです。そのサービスを実現しているのはアマゾンの心臓部である物流拠点、フルフィルメントセンター（以下FC）の仕組みにあります。FCはお客様のご注文に対して、より早く正確に商品を、多くの地域へ提供するため、入荷から出荷までの各工程において、Amazon独自のノウハウを活かした効率的かつ的確な管理を実施し、最新の自社テクノロジーを導入する事で更なる最適化に挑戦し続けている事業です。そのFC事業は、日本で2005年に開業して以来、現在25拠点以上に成長しました。本年も継続して事業の拡大に伴い、私達と一緒にお客様起点に考え、更なるイノベーションを起こしていただける情熱的な仲間を「プロセスアシスタント」として募集します。■業務内容■「プロセスアシスタント」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、より便利でお客様に満足いただける高い品質のサービスを提供できるビジネスをつくる事、そして先進テクノロジーと「People First」の考え方で、安全・快適・楽しい職場環境の構築を行う、将来の組織のリーダーを目指していただける事を期待しています。具体的にはマネージャーのサポートのもと、以下の業務に責任をもち遂行いただきます。① 安全・品質・作業効率の向上安全安心な作業環境の維持・向上のため、日々の安全活動、品質チェックに加え、多岐にわたる問題解決・改善活動を行います。② 日々のオペレーション対応FCはAmazonの豊富な品揃えを実現する巨大な物流拠点です。商品を入荷、在庫として管理し、注文があった商品を出荷するという一連の流れを各工程間で連携をとりながら、業務を円滑に進める事が求められます。お客様とお約束した期日までに商品を迅速かつ正確にお届けするため、時間ごとの計画に沿ってオペレーションを実施することに責任を持ちます。③ 新規プロジェクトの導入・セール時など、オペレーション拡大時の準備新しいサービスやシステムの導入に備え、現場での手順変更・導入方法を検討し円滑な導入に向けて準備を行います。また、新規入職者でもAmazonの標準作業に則った手順がスムーズに身につくためのトレーニング構築やマニュアルを作成します。④ イレギュラーへの対応作業で発生する様々な課題の原因を追求し問題解決を行います。また、再発防止策案の検討、実施を行います。■働き方■・勤務形態：1ヶ月単位の変形労働時間制のシフト勤務。・勤務時間：1日8時間勤務、1ヶ月を平均して1週間40時間を超えない範囲で設定します。・休日：年間120日（月平均10日）　※原則、日勤、夜勤含めた2～3シフトで会社が決定し、遅くとも当月末日までに翌月分をお伝えします。シフトは日勤・夜勤の間にも必ず公休を挟み、負担が少ないよう配慮しています。※1日の流れ：以下ページをご参照ください。先輩社員インタビュー■福利厚生■下記ページをご確認ください。福利厚生 | アマゾンジャパンキャリアサイト■教育制度■入社後、約1週間はAmazonのリーダーとして必要な会社のカルチャーや、FCの基本的な業務を一通り学ぶことができる座学の機会を提供します。各部署へ配属後は、トレーナーのもと、OJTで工程知識やツールの使用方法など基礎知識を学んでいきます。トレーニング資料も完備しており、相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので、未経験者も安心してスタートができる環境です。最先端の物流システムを学ぶことはもちろん、年齢・性別・国籍問わず様々な仲間と日々の業務を通して、次のステップとなるピープルマネージメントやビジネススキルを学ぶことができます。■キャリアパス■プロセスアシスタントからキャリアをスタートし、入荷/出荷チームのマネージャー、統括マネージャー、そしてFCの拠点長となった実績も多数あります。また、Amazonでは社内公募制度があり、国内外問わず他部署や異なる職種への異動にチャレンジし、社内で多様なキャリアを築くチャンスもあります。Amazonではご自身で学び成長することを推奨し、キャリア開発できるようサポートを行っています。キャリアアップストーリー■会社のカルチャー■Amazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員の個々の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。また年次有給休暇の取得を積極的に推進しており「働く」、「プライベート」も充実できる環境です。失敗に寛容な文化：まずは試してみることにこだわります。好奇心を持って学びます。時にはリスクを取り、計画通りいかなかったとしても、よりよい成果に繋げられることが私たちの強みだと信じています。最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。・プロセスアシスタントについて：プロセスアシスタント/シフトアシスタント特設サイト・FCで働くリーダーのインタビュー：プロセスアシスタント３名のインタビュー・フルフィルメントセンター部門のご紹介：フルフィルメントセンター (FC)・職種：オペレーション※FC内の様子も下記動画からご覧いただけます！一部の拠点のみとなりますが、より職場環境をイメージ出来るかと思いますのでぜひご覧ください！市川FC / 相模原FC / 多治見FC・ アマゾン は多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、こちらをご覧ください。 Basic Qualifications:- パソコンスキル初級（例えばエクセルで四則演算ができるレベル）- ビジネスレベルの日本語力（読み、書き、日常会話－討論・交渉・プレゼンテーションなど、意思疎通ができる） Preferred Qualifications:- ■人物像■- 「お客様の為に何ができるか/どうあるべきか」とカスタマー起点で課題や改善点を考え行動ができる方- 意見の異なる他者に対しても敬意を持って接することができ、周囲と信頼関係を築くことが出来る方- 現状に満足せず、自分の責任範囲外でも、組織やカスタマーの為に積極的に課題提起と行動ができる方- 今よりも成長したいという思いがあり、新しいスキルや知識の習得に前向きに取り組める方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること- ■スキル・経験■- 社会人経験（経験年数、職種・業種は問わず） （*経験が少ない方、第二新卒の方でも、チーム内でリーダーシップを発揮し、プロジェクトを完遂した経験がある方）- 定量的なデータ分析をもとに、業務カイゼン・標準化を実施した経験- パソコン中級レベル以上（例えばエクセルでVLOOKUP、ピボット、マクロ等）- 読み書きレベルの英語力 オペレーション部門のDEIの取り組み（Japanese Only）Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description※こちらは埼玉県川口市にある物流拠点での勤務となります。私たちは数億という膨大な商品を取り扱っており、多くのサプライヤーから入荷したアイテムはフルフィルメントセンターという物流拠点に集約され、各地のデリバリーステーション（配送拠点）を経てお客様先に届けられます。現在Amazonの配送拠点であるデリバリーステーションはお客様に更に便利をお届けする物流網の強化のため全国に拡大中です。配送拠点では様々な業界出身（小売・飲食、営業、製造業など）のメンバーが多く活躍しており、メンバー一丸となってミッション達成の為取り組んでいます。Amazonの重要拠点で物流を進化させる新規ビジネスに携わる。そんな挑みがいのあるミッションに、あなたの経験を活かしてみませんか。【業務内容】作成された日々の計画に沿って、作業工程が計画通りに円滑に進むようサポートを行います。･社内ツールを使った生産管理業務･チームメンバーと一緒に現場の課題に対し改善プランの策定、実行･DSP (運送業務委託先) と協力して配送状況の把握･安全・品質・作業効率の向上に向けたプロジェクトの立案および推進･標準作業手順書（SOP）の作成や業務標準化の推進*マネージャーやチームのサポートのもと上記業務を行っていただきます。*デリバリーステーション内での配送を通して、物流の仕組みやマネージメントを学べます。*マネージャーへのキャリアアップや社内公募による他部署への異動のチャンスもあります。*勤務はシフト制となります。（夜勤有）本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。======================関連情報・所属部門:ラストマイル(AMZL)・職種:オペレーション・勤務地:関東エリアDS・シフトアシスタント職についてもっと知りたい場合はこちら======================※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組み（Japanese Only） Basic Qualifications:- Experience effectively communicating complex concepts through written and verbal communication- 社会人経験（業界は問わず）- 業務または工程の改善経験（規模の大小は問わず）- エクセル初級レベル（四則演算/SUM関数ができる）- ビジネスレベルの日本語力 Preferred Qualifications:- ピープルマネジメント経験（アルバイトでも可）- 様々な世代とのコミュニケーション経験 ・エクセル中級レベル以上（VLOOKUP、ピボット、マクロ等）- チームワークを重視し、チームプレーのための気配りができる方- 向上心があり、今よりも成長したいという熱意がある方- 臨機応変に行動し、理論的に物事の判断ができる方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description※このポジションの勤務地は、兵庫県尼崎市です。新しくローンチされる事業所になるため、入社後、数カ月間は他の事業所でトレーニング（出張ベース）をしていただく予定です。◆尼崎プール前駅（阪神）から徒歩10分◆尼崎駅（阪神）、西宮北口駅（阪急）よりシャトルバス運行予定（各所要30分）◆自家用車通勤可能（申請制）物流未経験からキャリアアップ可能なポジションです。私達と一緒に新たにAmazonの歴史を作り上げましょう！現在は当たり前となった「お急ぎ便」「お届け日時指定便」「当日便」は、お客様の利便性を追求し実現した、日本発の配送サービスです。そのサービスを実現しているのはアマゾンの心臓部である物流拠点、フルフィルメントセンター（以下FC）の仕組みにあります。FCはお客様のご注文に対して、より早く正確に商品を、多くの地域へ提供するため、入荷から出荷までの各工程において、Amazon独自のノウハウを活かした効率的かつ的確な管理を実施し、最新の自社テクノロジーを導入する事で更なる最適化に挑戦し続けている事業です。そのFC事業は、日本で2005年に開業して以来、現在25拠点以上に成長しました。本年も継続して事業の拡大に伴い、私達と一緒にお客様起点に考え、更なるイノベーションを起こしていただける情熱的な仲間を「プロセスアシスタント」として募集します。■業務内容■「プロセスアシスタント」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、より便利でお客様に満足いただける高い品質のサービスを提供できるビジネスをつくる事、そして先進テクノロジーと「People First」の考え方で、安全・快適・楽しい職場環境の構築を行う、将来の組織のリーダーを目指していただける事を期待しています。具体的にはマネージャーのサポートのもと、以下の業務に責任をもち遂行いただきます。① 安全・品質・作業効率の向上安全安心な作業環境の維持・向上のため、日々の安全活動、品質チェックに加え、多岐にわたる問題解決・改善活動を行います。② 日々のオペレーション対応FCはAmazonの豊富な品揃えを実現する巨大な物流拠点です。商品を入荷、在庫として管理し、注文があった商品を出荷するという一連の流れを各工程間で連携をとりながら、業務を円滑に進める事が求められます。お客様とお約束した期日までに商品を迅速かつ正確にお届けするため、時間ごとの計画に沿ってオペレーションを実施することに責任を持ちます。③ 新規プロジェクトの導入・セール時など、オペレーション拡大時の準備新しいサービスやシステムの導入に備え、現場での手順変更・導入方法を検討し円滑な導入に向けて準備を行います。また、新規入職者でもAmazonの標準作業に則った手順がスムーズに身につくためのトレーニング構築やマニュアルを作成します。④ イレギュラーへの対応作業で発生する様々な課題の原因を追求し問題解決を行います。また、再発防止策案の検討、実施を行います。■働き方■・勤務形態：1ヶ月単位の変形労働時間制のシフト勤務。・勤務時間：1日8時間勤務、1ヶ月を平均して1週間40時間を超えない範囲で設定します。・休日：年間120日（月平均10日）　※原則、日勤、夜勤含めた2～3シフトで会社が決定し、遅くとも当月末日までに翌月分をお伝えします。シフトは日勤・夜勤の間にも必ず公休を挟み、負担が少ないよう配慮しています。※1日の流れ：以下ページをご参照ください。先輩社員インタビュー■福利厚生■下記ページをご確認ください。福利厚生 | アマゾンジャパンキャリアサイト■教育制度■入社後、約1週間はAmazonのリーダーとして必要な会社のカルチャーや、FCの基本的な業務を一通り学ぶことができる座学の機会を提供します。各部署へ配属後は、トレーナーのもと、OJTで工程知識やツールの使用方法など基礎知識を学んでいきます。トレーニング資料も完備しており、相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので、未経験者も安心してスタートができる環境です。最先端の物流システムを学ぶことはもちろん、年齢・性別・国籍問わず様々な仲間と日々の業務を通して、次のステップとなるピープルマネージメントやビジネススキルを学ぶことができます。■キャリアパス■プロセスアシスタントからキャリアをスタートし、入荷/出荷チームのマネージャー、統括マネージャー、そしてFCの拠点長となった実績も多数あります。また、Amazonでは社内公募制度があり、国内外問わず他部署や異なる職種への異動にチャレンジし、社内で多様なキャリアを築くチャンスもあります。Amazonではご自身で学び成長することを推奨し、キャリア開発できるようサポートを行っています。キャリアアップストーリー■会社のカルチャー■Amazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員の個々の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。また年次有給休暇の取得を積極的に推進しており「働く」、「プライベート」も充実できる環境です。失敗に寛容な文化：まずは試してみることにこだわります。好奇心を持って学びます。時にはリスクを取り、計画通りいかなかったとしても、よりよい成果に繋げられることが私たちの強みだと信じています。最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。・プロセスアシスタントについて：プロセスアシスタント/シフトアシスタント特設サイト・FCで働くリーダーのインタビュー：プロセスアシスタント３名のインタビュー・フルフィルメントセンター部門のご紹介：フルフィルメントセンター (FC)・職種：オペレーション※FC内の様子も下記動画からご覧いただけます！一部の拠点のみとなりますが、より職場環境をイメージ出来るかと思いますのでぜひご覧ください！市川FC / 相模原FC / 多治見FC・ アマゾン は多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、こちらをご覧ください。 Basic Qualifications:- パソコンスキル初級（例えばエクセルで四則演算ができるレベル）- ビジネスレベルの日本語力（読み、書き、日常会話－討論・交渉・プレゼンテーションなど、意思疎通ができる） Preferred Qualifications:- ■人物像■- 「お客様の為に何ができるか/どうあるべきか」とカスタマー起点で課題や改善点を考え行動ができる方- 意見の異なる他者に対しても敬意を持って接することができ、周囲と信頼関係を築くことが出来る方- 現状に満足せず、自分の責任範囲外でも、組織やカスタマーの為に積極的に課題提起と行動ができる方- 今よりも成長したいという思いがあり、新しいスキルや知識の習得に前向きに取り組める方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること- ■スキル・経験■- 社会人経験（経験年数、職種・業種は問わず） （*経験が少ない方、第二新卒の方でも、チーム内でリーダーシップを発揮し、プロジェクトを完遂した経験がある方）- 定量的なデータ分析をもとに、業務カイゼン・標準化を実施した経験- パソコン中級レベル以上（例えばエクセルでVLOOKUP、ピボット、マクロ等）- 読み書きレベルの英語力 オペレーション部門のDEIの取り組み（Japanese Only）Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon Advertising, we operate at the intersection of advertising and eCommerce to offer advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices and placements including Alexa and Fire TV, Prime Video Ads, Live Sports Sponsorships, and Amazon's programmatic Demand Side Platform (DSP). We are looking for a highly motivated individual who is passionate about helping advertisers make strategic, analytically driven media and creative decisions that transform the campaign launch experience through innovative, tailored advertising services.Amazon Advertising is growing its online advertising program and is seeking an Ad Operations Associates in BLR to support our Global business. The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible to perform certain accurate media plan creation/reviews and to handle reporting process within the tool. Job Description: In this role. the individual works under close supervision on completing the productivity and accuracy targets. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge. This role would report to the Operations Manager. This is a Seasonal/Short term role for a duration of 6 months from the date of joining.Key job responsibilitiesThis includes, but is not limited to: · Gain a thorough understanding of the business and operational area · Process allocated work to meet and exceed daily productivity targets · Maintain the highest standards around campaign QA, media plan creation/reviews · QA campaigns that are trafficked to Amazon's stable of properties: Amazon, IMDb, DPreview.com, etc. · Provide support and coverage to other advertising teams · Provide account team with screenshots confirming creative went live · Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows · Provide, verify 3rd party reporting · Uphold user experience by confirming ad units when they go live Knowledge & Skills/ Business Acumen · Prioritization, attention to detail and multi-tasking skills · Comfortable in fast-paced, multi-tasked, high-energy environment · Show excellent oral and written communication skills in English with the ability to face external and internal customers in a professional and mature mannerAbout the teamThe Ad Operations team manages the campaign setup execution across Amazon's Owned and Operated properties, including Amazon.com, DSP, Amazon Devices, and IMDb.com. This global organization of 100+ professionals—comprising associates, specialists, managers, and site leads—delivers high-quality creative solutions across Amazon's US, EU5 (UK, DE, FR, IT, ES), CA, MX, and JP marketplace. Basic Qualifications:- Bachelor's degree- Experience with Microsoft Office products and applications- Speak, write, and read fluently in English Preferred Qualifications:- Experience in online or digital advertisingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis position is for Monday - Friday (Day shift). Amazon is seeking bright, motivated, hardworking individuals to fill a Communication Coordinator role at IND1. The ideal candidate possesses a strong work ethic, high level of integrity, attention to detail, and the ability to meet deadlines.The Communication Coordinator will develop and execute effective communication strategies that promote clear and consistent messaging across the site. The successful candidate will be responsible for developing, implementing, and managing internal communication initiatives that increase employee engagement, improve productivity, and promote a positive and inclusive work environment while interacting with HR and leadership.Key job responsibilities- Develop and maintain creative communication throughout the site through InSTALLments, Acid Feeds, InSites emails, and other mediums- Track and report content effectiveness metrics to internal stakeholders, as well as continually monitor, analyze and tune messaging to maximize impact- Research and leverage other sites communication strategies to bring best practices to IND1- Drive consistency with communication across all departments- Partner with support teams to understand their challenges and provide assistance with Improving effective communication- Ability to take action when answers to a problem are not readily apparent- Develop visual content including video editing, use of Photoshop and other visual design programs- Support Affinity groups with communications of events and help develop and communicate the site monthly engagement calendar- Function as a back-up for the GMA when applicable Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required Preferred Qualifications:- 2+ years of Microsoft Office products and applications experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IN, Whitestown - 24.00 - 24.00 USD hourly

Job DescriptionJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilitiesDaily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) Perform rack installs and rack decommissioning within internal SLA Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment Technical writing to support change management program Monitor daily work requests and manage to resolution, and execute projects from conception to completion On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations. Role may support more than one location/site. Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. Basic Qualifications:- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- 1+ years of Microsoft Office products and applications experience- Work a flexible work schedule including evenings, overnights, and weekends Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- Associate's degree in related field, or technical degree in related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, Manassas - 32.00 - 57.00 USD hourly

Job DescriptionCome join an innovative team that delivers tailored products and services for the customer. Our ideal candidate will produce rapid assessments on risk, conduct open-source investigations, and suggest measures to mitigate identified risks. Our ideal candidate will demonstrate an ability to think critically, provide deep-dive analysis, and prioritize multiple requests in a fast-paced and challenging environment that requires significant attention to detail. They also have a passion for delighting customers, teamwork, and continuous improvement.Our positive and supportive culture encourages our people to do their best work every day. We have 16 leadership principles that help guide us in our everyday decision-making process. These leadership principles are a clear articulation of those things that have always been a part of what makes Amazon great – things that we must consciously hold on to in fulfilling our mission to be Earth’s Most Customer Centric Company. We are continuously looking for new ways to maintain a culture where our people excel and lead healthy and happy lives. It is always Day One! Key job responsibilities• Provide timely and pertinent analysis, and coordinate response efforts with multiple departments.• Review all-source information to identify risk and escalate appropriately.• Produce intelligence reports, risk assessments, and deep-dive analysis in a cohesive, concise, and visually appealing format.• Build and maintain business relationships internally, as well as with external partners.• Provide intelligence briefings to senior management. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 5+ years of Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or related field experience Preferred Qualifications:- Bachelor's degree in Criminal Justice, Security, Law Enforcement, Business Management, Accounting or related fieldsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 127,500.00 USD annually

Job DescriptionAmazon.com.br is looking for a smart and driven Program Manager to join our Integrated Business Planning team. The Program Manager will be responsible for improvements in Vendor Experience on inbound processes, improving interactions with Amazon systems and launching important projects to improve vendors delivery performance and reduce inbound defects. The Program Manager will also be responsible for outsourcing activities to shared service centers, improving business efficiency and automating repetitive tasks. The right candidate thrives in a high-energy environment where tactical and strategic activities are expected to be driven in parallel.Key job responsibilities• Improving overall Vendor Performance in key metrics for Brazil marketplace;• Adopt Tech tools and scalable process to improve inbound efficiency;• Reduce inbound defects on Vendor Delivery;• Benchmark other Amazon marketplaces for new systems and tools;• Outsourcing activities to shared service centers;• Design and enforce the governance framework, including Flash Reports, Monthly Business Reviews (MBR), and standardized role and responsabilities (RACI) matrix with cross-team accountability• Develop analysis of key business metrics, with emphasis on developing and executing recommendations for improvements; Basic Qualifications:- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization- Experience in program or project management- Experience leading process improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience in advanced data analysis using Excel, Python, or SQL- Experience implementing process improvements- Speak, write, and read fluently in English- Bachelor's degree in Engineering, Business Administration, Economics, Logistics, Supply Chain or related field- Experience in supply chain, logistics, or vendor management- Experience managing cross-functional projects with multiple stakeholders Preferred Qualifications:- Knowledge of general AI tools- MBA, or Master's degree in supply chain management, operations, engineering, analytics or related field- Experience in e-commerce, retail or advertising- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Knowledge of Lean Six Sigma and process improvement methodologiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.We are breaking new ground with every device we design, from custom silicon to secure software, to enable innovative satellite and ground systems. Be part of a team that pushes the boundaries of satellite communications technology to make global connectivity a reality.As a Device Software Development Engineer on the Amazon Leo for Government (ALG) team, you will design and develop embedded software for Amazon Leo's satellite and ground systems. You’ll work on fault-tolerant, real-time platforms, collaborating closely with hardware, systems, and product teams to deliver secure, reliable, and high-performance solutions.This is a unique opportunity to shape the next generation of space-based communication systems with minimal legacy constraints. Your work will directly support critical government initiatives, enabling secure and high-performance communication systems for U.S. and allied missions.This role can be based in Northridge, CA, Arlington, VA, or Redmond, WA, with U.S. relocation benefits. Onsite work is required 5 days a week.This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.Key job responsibilities• Design, develop, and optimize embedded software for Amazon Leo's satellite and ground terminal systems, focusing on fault-tolerant, real-time platforms.• Leverage modern application frameworks for Embedded Linux and RTOS platforms to develop scalable, modular, and high-performance software.• Implement and integrate software for data processing, device control, and networking protocols (e.g., TCP/IP, UDP).• Debug and resolve complex hardware-software integration issues using tools like logic analyzers and oscilloscopes.• Collaborate with cross-functional teams to ensure seamless hardware-software interaction and system reliability.• Mentor junior engineers, conduct design reviews, and uphold high software quality standards.A day in the lifeAs part of our software engineering team, you will design and implement embedded software used in the Amazon Leo products. You will work in a collaborative environment with teams inside and outside of Amazon. You will craft your software from requirements, designs, code, test, to product deployment.About the teamAmazon Leo for Government (ALG) is a multidisciplinary team developing targeted and scalable solutions for custom satellite and ground applications. ALG Device Software focuses on embedded software solutions for custom products supporting U.S. and allied government customers. We collaborate closely with hardware and systems teams to deliver secure, high-performance solutions for mission-critical applications. Basic Qualifications:- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of software development engineer or related occupational experience- 2+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, NORTHRIDGE - 143,700.00 - 194,400.00 USD annuallyUSA, VA, Arlington - 143,700.00 - 194,400.00 USD annuallyUSA, WA, Redmond - 143,700.00 - 194,400.00 USD annually

Job DescriptionThe NPI Materials Program Manager is the primary owner of clear-to-build readiness across all development phases (Proto1, EVT, DVT, and PVT), ensuring material availability and qualification status meets program requirements and schedules. This role drives daily execution of material readiness through focused supplier management of COTS components and detailed BOM cost tracking. Operating at the intersection of Hardware Engineering, Product Engineering, Supply Chain, and Sourcing teams, this position requires expert knowledge of consumer electronics BOMs and supply chain dynamics. The role maintains critical visibility of component costs, providing weekly cost analysis and bridges to support design decisions. A key responsibility is managing the systematic transition of materials ownership to Supply Chain team during PVT, ensuring smooth handoff of supplier relationships, open orders, and risk-buy inventory. Success in this role demands strong program management skills to coordinate across global teams, flexibility to manage Asia-based supplier relationships across time zones, and the ability to proactively identify and resolve material risks that could impact build schedules.Key job responsibilitiesCost Management & Reporting:* Own overall BOM cost roll-up and maintenance for all NPI projects* Generate weekly cost bridge reports identifying BOM cost changes and their drivers* Partner with Hardware Engineering to provide accurate component costs for design decisions* Track and report cost trends, identifying opportunities for optimization* Support design-to-cost initiatives by providing cost impact analysisMaterials Management:* Drive clear-to-build status for all development phases (Proto/EV/DV)* Support Engineering Program Manager (EPM) with build matrix execution by tracking special material requirements for each build phase, ensuring material availability aligns with build matrix timing, and validating component readiness for build requirements* Support Operations Program Manager (OPM) with risk-buy execution during xVT phases by providing input on component lead times and availability, tracking inventory exposure and material status, and supporting risk assessment for build schedulesSupplier Collaboration:* Participate in night calls with Asia-based suppliers (2-3 times per week) to drive critical deliverables and issue resolution* Partner with Global Supply Manager (GSM) to escalate critical supply chain risks and constraints, provide input on risk-buy decisions and financial impacts, and drive supplier commitment and accountabilityProgram Management:* Lead clear-to-build audits with factory teams, including component qualification status, material availability and quality verification, documentation completeness, and production readiness signoffs* Ensure BOM accuracy and maintain document control for specifications and datasheets* Monitor and align NPI component costs with mass production cost targets* Travel to Asia manufacturing sites 1-2 times per year for critical build phases* Provide coverage support for regional product initiatives as neededTransition Management:* Drive structured handoff to Supply Chain team during PVT phase, including transfer of supplier relationships and communications, documentation of open purchase orders and commitments, risk-buy inventory status and disposition plans, outstanding quality or technical issues, and BOM cost tracking and analysis tools* Partner with Supply Chain team to ensure continuity of material management during transition* Support Supply Chain team through initial PVT builds as neededA day in the lifeJoin nightly core meetings.Drive twice weekly CTB meetings with manufacturers.Roll up BOM cost and work with engineering, GSMs, and PMs to bridge the gap.Report weekly on CTB for all your programs. Basic Qualifications:- 7+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 4+ years of procurement, program management and supplier diversity & inclusion experience- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Advanced knowledge of supply chain in JDM engagments, direct experience escalation directly to component suppliers without GSM or JDM.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 126,900.00 - 181,400.00 USD annually