Amazon

Job DescriptionWe are seeking a Network Specialist to support secure network and system operations across commercial and classified environments. In addition to core infrastructure responsibilities, this role will serve as the Alternate COMSEC Custodian, providing continuity for COMSEC accountability and operations. 10037Key job responsibilities•Administer, maintain, and troubleshoot secure network and system infrastructure, including routers, switches, firewalls, servers, and virtualized environments•Support encrypted communications paths, secure enclaves, and mission-critical systems•Implement and maintain configuration management, access controls, and system hardening in accordance with security requirements•Monitor system performance, availability, and security events; respond to incidents and outages•Maintain accurate documentation for network diagrams, system configurations, and operational proceduresSecurity Clearance: This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance. Basic Qualifications:- Experience with systems administration, programming or networking- Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)- COMSEC Training (eg IAEC 2112, AFMAN-17-1302-0)- Familiarity with secure system administration and access control principles- Experience working in environments with encryption, certificates, or cryptographic services- Ability to follow strict accountability, documentation, and procedural requirements- Prior COMSEC Manager/Alternate/Tertiary experience- Security+, Network+, or similar certifications Preferred Qualifications:- •Prior experience supporting classified systems or secure environments- •Experience with PKI, certificate authorities, or trust services- •Experience coordinating across security, IT, and commercial technical teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 102,000.00 - 178,400.00 USD annually

Job DescriptionBecome an integral part of a diverse team, implementing long-term Network Execution solutions that enable our Hub Delivery Partners to deliver faster and more efficiently. The Hub Delivery Partner Program is growing in the US while planning for global reach, and we are ready to build our Hub Delivery Network Execution Team! We strive to be a main contributor to satisfying delivery partner success.Hub Delivery Partners are small business owners who can be in distant rural regions, densely populated urban neighborhoods or anywhere in between. They are valued Last Mile contributors who improve the delivery experience for our customers and create a flexible, customer obsessed delivery network.Key job responsibilities-A qualified candidate will be responsible for configurating logistical, jurisdiction, developmental, operational systems and more.-Develop or modify Configuration plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.-Use or recommend automated Configuration tools to implement policies and procedures.-Understand and effectively communicate standard work and best practices.-Utilize data to report on configuration success and identify opportunities to improve resources and processes.-Build partnerships across corporate and global stakeholders to ensure long-term scalability and adaptability.-Develop and deploy actions based upon feedback to improve effectiveness.-Support and facilitate auditing and reporting processes.-Analyze configuration issues and propose appropriate resolutions.-Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.-Contribute to the strategy of the global Hub Delivery Partner Program.About the teamThe Hub Delivery program is part of Amazon's fast growing and always evolving rural, urban and global delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! (from dense urban centers to super rural!)We are building the Hub Delivery network in North America while planning for global reach! Basic Qualifications:- 2+ years of program or project management experience- 3+ years of advanced Microsoft Word and Excel experience- Bachelor's degree or equivalent Preferred Qualifications:- Experience in MS Access and SQL- Experience working in an analytical environment with cross-functional teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, BELLEVUE - 80,200.00 - 97,400.00 USD annuallyUSA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually

Job DescriptionBecome an integral part of a diverse team, implementing long-term Network Execution solutions that enable our Hub Delivery Partners to deliver faster and more efficiently. The Hub Delivery Partner Program is growing in the US while planning for global reach, and we are ready to build our Hub Delivery Network Execution Team! We strive to be a main contributor to satisfying delivery partner success.Hub Delivery Partners are small business owners who can be in distant rural regions, densely populated urban neighborhoods or anywhere in between. They are valued Last Mile contributors who improve the delivery experience for our customers and create a flexible, customer obsessed delivery network.Key job responsibilities-A qualified candidate will be responsible for configurating logistical, jurisdiction, developmental, operational systems and more.-Develop or modify Configuration plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.-Use or recommend automated Configuration tools to implement policies and procedures.-Understand and effectively communicate standard work and best practices.-Utilize data to report on configuration success and identify opportunities to improve resources and processes.-Build partnerships across corporate and global stakeholders to ensure long-term scalability and adaptability.-Develop and deploy actions based upon feedback to improve effectiveness.-Support and facilitate auditing and reporting processes.-Analyze configuration issues and propose appropriate resolutions.-Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.-Contribute to the strategy of the global Hub Delivery Partner Program.About the teamThe Hub Delivery program is part of Amazon's fast growing and always evolving rural, urban and global delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! (from dense urban centers to super rural!)We are building the Hub Delivery network in North America while planning for global reach! Basic Qualifications:- 2+ years of program or project management experience- 3+ years of advanced Microsoft Word and Excel experience- Bachelor's degree or equivalent Preferred Qualifications:- Experience in MS Access and SQL- Experience working in an analytical environment with cross-functional teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, BELLEVUE - 80,200.00 - 97,400.00 USD annuallyUSA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually

Job DescriptionAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results oriented Customer Success Manager who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling ESM Team, providing critical support to Strategic Account Management team in designing and launching marketing and Seller engagement campaigns, analyzing and presenting campaign results to senior leadership teams, optimizing existing work process for Strategic Seller event planning and execution; owning workstream optimization and tools development for Seller profiling across ESM organization, as well as leading Strategic Account Manager teams learning and development initiatives. The ideal candidate will have demonstrated project/program management skills (preferably in event and campaign management) and the ability to shape work for themselves and supporting other team mates. The position requires strong communication skills and the ability to innovate and build strong working relationships with numerous stakeholders within the organization. S/he also has a track record of program management, leading business initiatives, building workflow, and turning data into insights. Roles and Responsibilities: - Work closely with Account Management team to manage and drive critical programs - Leverage data and dashboards in order to manage opportunities for multiple Seller programs driving the Asia Global Selling ESM business - Interact with multiple stakeholder / business teams to translate ambiguous requirements to execution - Structures workflow across the team to effectively prioritize operational support activities - Work relentlessly to improve existing processes and using data and fact driven decision making to make recommendations.Key job responsibilities- Owning ESM Strategic Account Seller Learning Domain- Generate Top Seller Experience Dive Deep and Senior leadership review- Driving total ESM Strategic Seller Profile learning, define the mechanisms, and summarize Seller learnings holistically. Basic Qualifications:- 5+ years of relevant professional experience Preferred Qualifications:- Master's degree, or a Bachelor's degree and experience consulting with senior leadership and executives in a fast-paced environment- Experience deep diving on selling partner-level issues and delivering recommendations- Experience with consumer brands and experience design, and a passion for storytellingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results oriented Senior Business Program Manager who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling ESM Team, providing critical support to drive greater efficiency, productivity, consistency, scalability, and impact. The successful candidate must be able to work directly, in a hands-on way, with multiple stakeholders and business teams, on multiple programs and projects at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable. S/He needs to be passionate about his/her work, self-motivated, detail oriented and have excellent problem-solving abilities, as well as superb communication and program/project management skills, and will be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. The candidate will also be required to deal with highly ambiguous problems, identify root cause, devise and drive towards simple solutions to complex problems. Roles and Responsibilities:- Act as an single owner in ESM team on business domain and own business goal setting and team executions.- Drive Seller and business insights generation and provide guidance to account management team to help generate actionable next steps, and improve account management efficiency.- Accumulate in-depth Seller learning under each profile and generate business insights to help Sellers grow.- Co-work with multiple stakeholder / business teams to develop new business initiatives and translate into execution- Structures work flow across the team to effectively implement each workstream & related operational activities- Develop, implement and automate new and existing processes in a standardized and scalable format, while leverage global resources to drive improvement based on local needs whenever possible- Innovate to improve Seller experience via continuously engagement with internal partners to drive business process improvement through deeply data analysis and seller engagement practice Work closely with Account Managers to manage and drive critical programs Key job responsibilities- Develop GTM plan for ESM, and build implementation plan.- Deliver Seller experience and business dive deep and risk management.- Build ESM PoV, to drive global/ multi-functional/ ESM level influence.About the teamESM- FBA/CtS CSM team aims to provide solutions to optimize seller experience and cost. Basic Qualifications:- 5+ years of relevant professional experience Preferred Qualifications:- Bachelor's degree or equivalent- 6+ years of relationship management and negotiation experience- Experience in program or project management- Master's degree, or a Bachelor's degree and experience consulting with senior leadership and executives in a fast-paced environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Security and Loss Prevention Expert (SLP Expert) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. This role leads the effort to efficiently and effectively provide End-to-End (E2E) S&LP services across all assigned operational business units. This position reports to the SLP Cluster Manager.Key job responsibilities* Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.* Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities.* Manage confidential investigations and prepare prompt reports of theft, fraud, and workplace violence/critical incidents.* Utilize continuous improvement to drive process enhancements and increase efficiency. * Serve as department’s liaison and security/crisis management subject matter expert keeping site leadership informed on department’s key issues, strategies and the performance.* Identify, promote and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs, processes, and initiatives, incident response planning, facilitating and management. * Domestic regional travel up to 50% of the time when applicable. * Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).* This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.A day in the lifeAs a SLP Expert, you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes to identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You will be working on multiple high-impact initiatives/projects by collaborating with stakeholders across organizational levels to deliver measurable outcomes through effective project management. Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our S&LP plan.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance. Basic Qualifications:- Bachelor's degree or equivalent, or 4+ years of professional or military experience- 2+ years of security service, loss prevention, asset protection, investigations, or law enforcement, or 2+ years of Amazon (Blue Badge/FTE) experience Preferred Qualifications:- Experience in implementing metric-based strategies utilizing continuous improvement concepts- Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors- 2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, or supply chain- Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications- Workplace incident mitigation or de-escalation and business continuity planning experience- Proficient in Microsoft Office; including use of Excel pivot tables and development of charts/graphicsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, Niagara Falls - 62,400.00 - 86,700.00 USD annually

Job DescriptionJob Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.Roles and Responsibilities:1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations3. Train and direct sellers for execution and adherence of norms and practices4. Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience5. Willing to work on weekends Basic Qualifications:- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with Excel Preferred Qualifications:- Experience with SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description We are hiring Program Management leader to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function for specialty fulfillment (GSF) at Amazon India. The incumbent will drive large high impact projects for ultra fast network. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models.The incumbent will own the following -1) Lead a team of high performing individuals2) Drive automation and work with technology teams to scope out and drive any tech changes that are needed3) Work with finance, supply chain execution, transportation and other Amazon teams to identify pain points and scope out solution themes and associated projects4) Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives5) Create a plan and manage execution to deliver results6) Develop a roadmap and metrics to measure progress of the initiatives they own. Own writing reports/documents that detail the progress to leadership on a frequent basis.7) Liaise across functions to drive their project and help clear issues and bottlenecks. Basic Qualifications:- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- Experience managing, analyzing and communicating results to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) Hardware Engineering is a leading-edge product development team that creates enterprise compute and storage server designs for our innovative web service and e-commerce technology platforms. Our designs are industry-leading in terms of performance, frugality, and operational excellence, and are critical to the success of the AWS business and the hundreds of thousands of customers who use utility computing today. We are seeking experienced Thermal/Mechanical Engineers to build the next generation of our cloud platforms. Our success depends on our truly innovative server infrastructure; we’re handling massive scale and rapid integration of emergent technologies.What you will do: As a member of the Hardware Engineering Mechanical/Thermal/Robotics (MTR) Engineering team you’ll be responsible for the design of our server platforms. You’ll provide leadership in the application of new cooling and mechanical technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience. You will work on server designs that enable automated assembly to increase throughput. This is a fast-paced, challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have relentlessly high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. You’ll need to understand when a change in technology enables a completely different way of approaching server design. We’re changing an industry, and we want team members who are ready for this challenge and want to reach beyond what is possible today.Why it matters: AWS Global Cloud Infrastructure is the most secure, extensive, and reliable cloud platform, offering over 200 fully featured services from data centers globally. Whether customers need to deploy application workloads across the globe in a single click, or want to build and deploy specific applications closer to end-users with single-digit millisecond latency, AWS provides the cloud infrastructure where and when its needed. With millions of active customers and tens of thousands of partners globally, AWS has the largest and most dynamic ecosystem. Customers across virtually every industry and of every size, including start-ups, enterprises, and public sector organizations, are running every imaginable use case on AWS. We continually need to deploy newer, innovative, and more efficient and cost effective hardware. Your work will drive efficiency and significant cost savings while improving the performance and reliability of our websites and services. Your work will touch development teams and customers around the world.You will demonstrate a working knowledge of mechanical and thermal systems, with experience in systems integration of complex server products. You will work on designs that enable automated assembly of servers. You’ll have the desire to learn from new challenges and the problem solving and communication skills to work within a highly interactive and experienced team. Candidates must show a hands-on passion for their work and be able to communicate their ideas and concepts both verbally, and visually. Candidates must demonstrate an ability to integrate feedback and to respond quickly to changing contexts and work environments.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesKey job responsibilities* Perform mechanical and thermal design and development for complex electronic systems* Design and validate systems and subsystems to meet program objectives* Participate in the cross-discipline design process working with other HW and SW team members to develop optimized integrated solutions* Conduct failure analysis and solution validation for product development and fleet systems* Manage interaction with overseas resources* Provide mentorship and technical reviews to a team of mechanical/thermal design engineers* Assess server designs for automated assembly, design for automation and throughput efficiency. A day in the lifeThe average week is a mixture of using engineering tools (CAD and thermal simulation), data analysis, meetings (internal and vendors), test report reviews, design reviews, and communicating via tickets or emails to make design and project decisions.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree in mechanical engineering or equivalent- 7 years experience in thermal and mechanical design of server technologies or equivalent technology Preferred Qualifications:- Master's degree in mechanical engineering or equivalent- 9 years experience in thermal and mechanical design of server technologies or equivalent technology- Experience with the project management of technical projects- Experience with thermal analysis tools such as CFD (e.g., Flotherm, ANSYS Icepak, or similar)- Proficiency with 3D CAD tools (e.g., SolidWorks, Creo/ProE)- Experience working with interdisciplinary teams to execute product design from concept to production- Experience in systems integration of complex server products- Expertise or familiarity with automation and design for automated assembly.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 159,200.00 - 215,300.00 USD annually

Job DescriptionYou should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.Key job responsibilities• Help support daily management of department duties.• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.• Support in training and up-skilling new associates.• Support with tracking, trending and reporting of departmental metrics by associates.• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals• Tracking, reporting, maintenance of hours and schedules.• Review and update Standard Operating Procedure (SOP) documents as required.• Improve flow of product through the station.• Identify and address safety hazards within and participate in safety initiatives.• Fully understand workflow, daily production goals, and number of Associates present each day.A day in the life• Lead by example. • Role model for safe work behaviour’s • Excellent communication skills (written & verbal). • Meets or exceeds departmental production KPIs/goals. • Demonstrated problem solving & analytical skills. • Willingness to train and learn new skills. • Coach and mentor others to succeed. • Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment. • Able to work weekends and provide overtime support (AM & PM).• Must be willing to work flexible schedules / shift including night shift. Basic Qualifications:- Experience managing teams- Experience with planning, performance metrics, and process improvement Preferred Qualifications:- Experience in logistics- Experience with data analysisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Jefferson - 27.00 - 33.00 USD hourly

Job DescriptionAmazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilities- Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.- Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)- Quickly resolves any potential issues that may impact driver and customer delivery experience.- Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.- Shift work will be required, potentially to include nights, weekends and Public Holidays.- Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake both last mile and under the roof emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Candidates for this role must have conversational level fluency in Spanish.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that include customers, community members, law enforcement, and delivery drivers. We specialize in supporting last mile on the road incidents and assisting Amazon sites globally. Basic Qualifications:- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 3+ months of customer service experience/Operation Call/Command Center work environment- Typing skills at 35 words per minute with high accuracy Preferred Qualifications:- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitudeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Goodyear - 22.00 - 31.00 USD hourly

Job DescriptionAt Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance.Title: Channel Team LeadEssential Functions-Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.· Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.· Work on the ground to enable network with new product launches and partner with the operations and other teams.· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.· Enhance Engagement with accounts to improve business and increase retention.· Drive stores against goals (Volume, FTR and other key metrics).· Handling day to day operational escalations and be available to round the clock to manage the issues.· Internal/External Stake holder management.· Support station operations and/or customer deliveries.Essential SkillsStrong leadership capabilities and people management skillsAbility to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingAbility to navigate ambiguity and drive clarity for the team in evolving situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.Basic Qualifications* Bachelor Degree / MBA.* Preferably from Sales/Telecom background* Advanced Excel and Communication skills* Operations/People Handling skillsA day in the lifeAbility to navigate ambiguity and drive clarity for the team in evolving situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Key job responsibilitiesThe Ops Manager, leads an operation for +20k packages. Manages On-The-Road execution encompassing to Delivery Service Partners, and Drivers on route and develops strategies to streamline these operations. Leads a team of UTR & OTR TLs and +30 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team. Fosters a Culture of Safety. Responsible for protecting service levels monitoring and improving drivers and associates performance. Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful Last Mile delivery. Basic Qualifications:- Bachelor's degree, or MBA in management, business administration, economics, engineering, marketing- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience in handling operations teams and establishing new processes- * Preferably from Sales/Telecom background Preferred Qualifications:- Experience in e-commerce (sales or marketing)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance.Title: Channel Team LeadEssential Functions-Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.· Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.· Work on the ground to enable network with new product launches and partner with the operations and other teams.· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.· Enhance Engagement with accounts to improve business and increase retention.· Drive stores against goals (Volume, FTR and other key metrics).· Handling day to day operational escalations and be available to round the clock to manage the issues.· Internal/External Stake holder management.· Support station operations and/or customer deliveries.Essential SkillsStrong leadership capabilities and people management skillsAbility to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingAbility to navigate ambiguity and drive clarity for the team in evolving situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.Basic Qualifications* Bachelor Degree / MBA.* Preferably from Sales/Telecom background* Advanced Excel and Communication skills* Operations/People Handling skillsA day in the lifeAbility to navigate ambiguity and drive clarity for the team in evolving situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Key job responsibilitiesThe Ops Manager, leads an operation for +20k packages. Manages On-The-Road execution encompassing to Delivery Service Partners, and Drivers on route and develops strategies to streamline these operations. Leads a team of UTR & OTR TLs and +30 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team. Fosters a Culture of Safety. Responsible for protecting service levels monitoring and improving drivers and associates performance. Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful Last Mile delivery. Basic Qualifications:- Bachelor's degree, or MBA in management, business administration, economics, engineering, marketing- Master's degree or above in business, data science, public administration, finance, engineering, human resources or related field, or 4+ years of advanced Microsoft Word and Excel experience- * Preferably from Sales/Telecom background- * Operations/People Handling skills Preferred Qualifications:- Experience in e-commerce (sales or marketing)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital and video advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Advertising is seeking a Manager of Account Management in New York for our Large Customer Sales Advertising business, across the full Amazon Ads portfolio (Display, Video, Audio, etc.). You will lead a team that is responsible for delighting our advertisers by maximizing the return on their marketing investment. Internally, you will partner closely across a number of teams including Sales, Product, Creative, and Analytics. As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them.You will coach and lead your team to be strategic consultants for their vertical, providing media insights and strategies that drive revenue growth for your customers. You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction and YoY revenue growth, renewal rates as well as revenue targets. You will partner closely with sales leadership, peer leaders in the Insights and Performance Team, and product leadership to establish joint goals and strategies to drive both advertiser satisfaction and enable your team to achieve their revenue targets.Key job responsibilitiesKey job responsibilities- Develop and execute service strategies tailored to client needs, team development, and revenue objectives- Obtain ongoing client and partner feedback to assess performance against organizational objectives- Engage with Amazon Advertising’s leadership team and product leadership to represent business results and advocate for customer needs- Hire and develop a world-class team; conduct resource management and capacity planning- Understand the Amazon Advertising product suite, tools, and campaign management workflows, as well as how our broader Customer Success Team integrates with each- Develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth. Basic Qualifications:- Bachelor's degree or equivalent- 6+ years of client-facing role including, but not limited to, digital marketing, analytics, or equivalent experience- 3+ years of people management experience- Experience influencing internal and external stakeholders- - Excellent organizational, relationship-building, and communication (written and verbal) skills- - Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth- - Adept at solving problems that span business and technology- - Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- Bachelors’ or Master’s degree in Marketing, Advertising, Business, Economics, Statistics, Engineering; or equivalent; MBA is a plus- Experience in Omni-channel marketing, display, video, or search marketing- Influence process improvement that scales broadly; inventing and simplifying within existing processes- Programmatic strategy and implementation experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 156,600.00 - 211,900.00 USD annually

Job DescriptionAt Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Channel Team lead for our Quick commerce. In this role you will be responsible for LM DS (Dark Store) Operations and support the partners in performance management and driving the operational plan to deliver defined above goal performance.Title: Channel Team LeadLocation: BangaloreEssential FunctionsRole Overview:Drive Amazon Now’s rapid delivery network by building and managing strategic last-mile partnerships to ensure fast, reliable customer experiences.Key Responsibilities:· Partner Identification & On-boarding· Partner Management· Manage and grow delivery partner business with Amazon Now. Build and execute strategic plans to deliver on key opportunities (e.g., delivery speed, OTP, customer satisfaction).· Drive partners against goals: Volume, On-time delivery, and other KPIs.· Field Operations - Conduct daily field visits to partner hubs, drop-off points, and delivery centers.· Audit operational readiness (inventory, packaging, tech integration) and resolve on-ground bottlenecks.· Training & Enablement - Deliver training & coaching on Amazon Now processes, delivery tools (route optimization, tracking), and SOPs.· Coach partners on handling peaks, returns, and customer escalations.· Network Enablement - Pilot new last-mile models (e.g., project deployment).· Performance Reporting - Maintain & publish routine reports on delivery metrics (volume, performance metrics) in the assigned territory.· Publish data-driven recommendations to improve efficiency and service reliability.· Stakeholder Management - Collaborate with Operations, Technology, and Customer Service teams to resolve escalations and align on priorities.· Customer Experience - Proactively address delivery issues (e.g., missed deliveries, damages) through partner coordination.· Enhance partner capabilities to consistently deliver “Amazon Difference” experiences.· Operational Excellence - Reduce waste and scale Amazon Now’s last-mile capabilities.Essential Skills:· Strong leadership capabilities and people management skills· Ability to work under pressure situations· Ability to work in ambiguous situations· Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.· Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.· High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.Basic Qualifications* Bachelor Degree / MBA.* Preferably from Operations Background* Advanced Excel and Communication skills* Operations/People Handling skillsA day in the lifeAbility to work in ambiguous situationsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Key job responsibilitiesLead and empower a team of drivers and associates to ensure seamless on-the-road execution of last-mile deliveries for 20k daily packages. Report to the Ops Manager, drive daily operations, and own immediate problem-solving to meet service-level targets. Basic Qualifications:- Advanced Excel and Communication skills- Operations/People Handling skills Preferred Qualifications:- Preferably from Operations BackgroundOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHave you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you?We are looking for a Data Scientist who will be responsible to develop cutting-edge scientific solutions to optimize our fulfillment strategy across multiple regions of the world (EU, JP, IN and more), to maximize our Customer Experience and minimize our cost and carbon footprint.You will partner with the worldwide scientific community to help design the optimal fulfillment strategy for Amazon. You will also collaborate with technical teams to develop optimization tools for network flow planning and execution systems. Finally, you will also work with business and operational stakeholders to influence their strategy and gather inputs to solve problems.To be successful in the role, you will need deep analytical skills and a strong scientific background. The role also requires excellent communication skills, and an ability to influence across business functions at different levels.You will work in a fast-paced environment that requires you to be detail-oriented and comfortable in working with technical, business and technical teams.Key job responsibilities- Design and develop mathematical models to optimize inventory placement and product flows.- Design and develop statistical and optimization models for planning Supply Chain under uncertainty.- Manage several, high impact projects simultaneously.- Consult and collaborate with business and technical stakeholders across multiple teams to define new opportunities to optimize our Supply Chain.- Communicate data-driven insights and recommendations to diverse senior stakeholders through technical and/or business papers.- Leverage LLMs to improve explainability of our optimization solutions and drive engagement from supply chain planners across the world. Basic Qualifications:- Experience with data scripting languages (e.g., SQL, Python, R, or equivalent) or statistical/mathematical software (e.g., R, SAS, Matlab, or equivalent)- Experience working as a Data Scientist- Experience with statistical models e.g. multinomial logistic regression- Experience working with data engineers and business intelligence engineers collaboratively Preferred Qualifications:- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience managing data pipelines- Experience as a leader and mentor on a data science teamAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jun 22, 2026We are seeking a Senior Program Manager to join our Central RME team, a key individual contributor role that impacts global markets with an immediate focus on NA R2L . The successful candidate will possess proven project management experience and consistently demonstrate the ability to influence leaders outside of their organization. This role requires engagement with nearly all operational teams, including Operations, Field RME, Global Reliability, and Global Engineering. As a senior individual contributor, you must balance short-term solutions with long-term strategies, bringing organization to a complex and thorough business plan through prioritization and deliberate execution of high-impact initiatives.Your long-term vision to enhance customer satisfaction while reducing costs will be integral to the Central team strategy. This position demands a customer-focused professional with a strong business presence, high energy, and the mental stamina to execute a 3+ year business plan. You will own the end-to-end delivery of launches at the highest level of quality, ensuring every launch meets or exceeds established standards with zero compromise. You are expected to continuously raise the bar on what "launch-ready" looks like, defining world-class benchmarks, holding cross-functional teams accountable to those standards, and relentlessly improving processes so that each successive launch is better than the last. You will drive a culture of continuous improvement and operational efficiency through innovative solutions and best practices, treating every gap as an opportunity to elevate the entire organization. If you are a dynamic and results-driven professional with a passion for flawless execution, project management, and customer satisfaction, we invite you to join our team and make a significant impact on our global operations.Key job responsibilities• Own end-to-end launch delivery: Drive all phases of launch execution from RME requirements through IOQ, TQ Pass, and post-launch validation, ensuring every launch meets world-class quality standards with zero compromise• Regularly engage senior leaders: Provide clear, data-driven updates on the progress of key project milestones, proactively surfacing risks and proposing solutions before they become escalations• Define and execute program strategies: Develop comprehensive program roadmaps that address evolving customer needs, balancing near-term delivery with long-term scalability• Continuously raise the bar on launch quality: Establish and refine launch-readiness benchmarks, conduct rigorous post-launch reviews, and implement improvements so that each successive launch outperforms the last• Identify and implement long-term corrective actions: Analyze delivery gaps and root causes, then drive systemic solutions that prevent recurrence and elevate the standard across the network• Cultivate and expand key partnerships: Build and maintain strong cross-functional relationships with Operations, Field RME, Global Reliability, Global Engineering, and vendor partners essential for launch success• Create and manage program roadmaps: Develop process documentation, standardized playbooks, and implementation plans that drive consistency and repeatability across all launches• Influence without authority: Hold cross-functional teams accountable to quality standards and timelines through strong stakeholder management, clear communication, and demonstrated expertiseA day in the lifeAs a Senior Program Manager, your day will be hands-on and fast-paced. You will meet regularly with site teams to review tactical launch activities, assess readiness, and remove barriers in real time. You will own and drive Weekly Business Reviews (WBRs) with regional maintenance managers and L7 stakeholders, presenting data-driven updates on critical milestones including IOQ status, staffing, training, spare parts readiness, and equipment commissioning. You will maintain and drive launch project trackers end-to-end, ensuring every milestone, owner, and commitment date is accurate, visible, and actioned. Your week will include coordinating across GES, Operations Engineering, Construction, L&D, and Field RME to keep Greenfield launches, REI projects, and technology deployments on track. When risks emerge, you will surface them immediately through structured escalations with clear owners and resolution timelines. Every interaction is an opportunity to raise the quality bar—whether you are reviewing a site's launch readiness data, holding a cross-functional team accountable to a committed date, or refining the WBR template to better serve leadership decision-making.About the teamThe ELM team oversees the transfer of assets (MHE, Base Build, Emerging Tech) to the RME teams, working closely with Project Delivery Teams (e.g., GES, TES, MSP, AR) across Customer Fulfillment (CF), Amazon Transportation Systems (ATS), Amazon Logistics (AMZL), and Amazon Grocery Logistics (AGL). Supporting regions including North America, Europe, Latin America, the Middle East and Africa, Australia, and engaging for standardization with India/Japan, ELM's mission is to deliver a seamless, efficient building experience from the RME perspective, starting from project launch. This involves key objectives like minimizing downtime, increasing equipment availability, and ensuring RME technician readiness. The team also aims to achieve perfect maintenance accessibility, make initial spare parts available at the right cost, and coordinate external maintenance services, focusing on aligning people, processes, and resources to create a "perfect" building experience from the RME standpoint. Basic Qualifications:- 5+ years of directly managing and responsible for multiple large projects experience- 5+ years of maintenance or engineering experience- 3+ years of in material handling equipment (MHE) or automation environments experience, or experience in reliability/maintenance environments- 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience- Bachelor's degree in Electrical or Mechanical Engineering, or 2+ years of Amazon RME (Reliability Maintenance Engineering) experience- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Work flexible schedule including weekends, nights, and holidays Preferred Qualifications:- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites- Experience with performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality- Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, DENVER - 119,600.00 - 161,700.00 USD annuallyUSA, MA, BOSTON - 119,600.00 - 161,700.00 USD annuallyUSA, NY, New York - 131,500.00 - 177,900.00 USD annuallyUSA, TN, Nashville - 107,600.00 - 145,600.00 USD annuallyUSA, TX, AUSTIN - 119,600.00 - 161,700.00 USD annuallyUSA, VA, Arlington - 119,600.00 - 161,700.00 USD annually

Job DescriptionAmazon LEO is building a revolutionary satellite constellation to deliver high-speed broadband to underserved communities worldwide. As a Software Development Engineer II on the Security and Reliability (SAR) Software team, you'll write the most critical firmware that runs on every LEO satellite. Your Rust code will execute in space, handling everything from secure boot processes to cryptographic operations, running on custom silicon with zero tolerance for failure.This isn't your typical software role. You'll work directly with hardware, debug on real silicon, and ship firmware that must operate flawlessly for 10+ years in orbit. From implementing cryptography to managing the complete boot chain, your work will protect the security backbone of a global satellite network. Join a tight-knit team of world-class engineers where you'll own significant technical surface area and see your code launched into orbit.Key job responsibilities- Develop low-level embedded Rust software for satellite platforms, interfacing directly with custom hardware in RTOS and bare-metal systems.- Develop and maintain secure boot architectures and cryptographic implementations, including bootrom, bootloader chains, provisioning, hardware Root of Trust integration, and cryptography protocols- Provide meaningful code review feedback to team members including senior engineers, ensuring high-quality software delivery across the full development lifecycle from design through deployment and maintenance- Debug complex hardware-software integration issues using JTAG debuggers, interpreting logs, and working directly with custom ASIC designs, datasheets, and real hardware test boards- Lead operational excellence initiatives for space-based systems, identifying root causes of issues, implementing permanent fixes, and maintaining reliability standards for firmware running on thousands of satellitesExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeYou'll start your morning in standup hearing updates on high-profile fixes or bootrom feature implementations, then dive into deep work writing Rust code for new features / commands or debugging boot failures on hardware test boards using debuggers. Your afternoon might include cross-team syncs with ASIC engineers on calibration values, reviewing teammates' code for signing tools, or investigating why tests behave differently across silicon revisions. You'll wrap up by analyzing production telemetry to ensure fleet-wide OTA success, writing design documents for handling hardware variations, or preparing builds for validation teams.About the teamSAR Software is a specialized team of embedded software engineers within LEO responsible for the most security-critical firmware on every satellite. We own the full trust chain from boot ROM through runtime systems, including secure boot, cryptography, OTA updates, and telemetry on custom ASIC hardware. Our stack centers on embedded Rust, FreeRTOS, ARM platforms, and hardware-backed cryptography.The team is highly selective and deeply technical, with a strong culture of engineering rigor, thoughtful design review, and end-to-end ownership. Engineers work directly with hardware test boards, JTAG debuggers, and real silicon while solving complex challenges in secure systems and applied cryptography. From architecture through orbital deployment, every team member has meaningful influence on both the technical direction and the firmware that underpins global satellite communications. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Redmond - 143,700.00 - 194,400.00 USD annually

Job DescriptionThe Event Program Manager will execute end-to-end operations and delivery of specific event workstreams or programs within AWS's event portfolio. This role requires strong program management skills and the ability to manage multiple priorities while ensuring high-quality delivery. You will be responsible for implementing event strategies across various disciplines (e.g., content, operations, platforms, live event production, online events and specialized audience programs) and playing a key role in onsite execution. Impact & Scope• Drive successful execution of key event workstreams• Ensure high-quality delivery of program elements• Contribute to process improvements and best practices• Support delivery of AWS's largest events• Build expertise in specific event disciplinesKey job responsibilitiesProgram Management & Execution• Support the end-to-end delivery of assigned event workstreams or programs (examples: content operations, platform management, expo areas, audience-specific programs, online events)• Manage day-to-day program activities, including timeline development and stakeholder coordination• Create and maintain project documentation and status reporting• Coordinate with vendors and internal teams for successful delivery• Own specific onsite responsibilities during live eventsEvent Planning & Delivery• Implement standardized processes from the Global Event Centre of Excellence• Coordinate event logistics within assigned workstream• Ensure consistent delivery quality across program elements• Support budget tracking and reconciliation• Manage onsite teams and vendors during event execution• Troubleshoot and resolve issues during live eventsStakeholder Coordination• Act as primary liaison between stakeholders, vendors, and internal teams• Manage regular communications and status updates• Coordinate with regional teams to ensure local relevance while maintaining global standards• Gather and incorporate stakeholder feedback• Support stakeholder needs during onsite executionOperations & Measurement• Implement standard operating procedures and best practices• Support data collection and reporting for program metrics• Lead post-event analysis and documentation• Contribute to process improvement initiatives• Maintain program documentation and playbooksA day in the lifeAs our Event Program Manager, you'll be at the heart of AWS's event execution — coordinating across multiple teams, vendors, and stakeholders to deliver world-class experiences. Your day might involve managing project timelines for an upcoming Summit, coordinating with platform vendors on registration setup, aligning content operations with speaker management teams, preparing onsite run-of-show documents, or conducting post-event debriefs to capture insights and drive continuous improvement.About the teamThe AWS Events team is at the forefront of delivering world-class experiences that bring the cloud community together. From large-scale Summits and re:Invent to executive programs and online events, our team manages the full spectrum of event workstreams — including content operations, platform management, expo areas, live event production, audience programs, and event registration. As an Event Program Manager, you will be a critical driver of operational excellence, ensuring seamless execution across multiple event disciplines. You'll collaborate with cross-functional teams and external partners to deliver innovative, high-impact experiences that inspire customers and showcase AWS's leadership in cloud and AI. This is an opportunity to grow your expertise in a fast-paced, global environment where no two days are the same. Basic Qualifications:- Experience with strong project management skills and the ability to thrive in a fast-paced environment- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Bachelor's degree in a relevant field or equivalent work experience- 5+ years of experience in event management or related field- Experience supporting live event execution- Experience with event management tools and technologies Preferred Qualifications:- Experience with technology industry events (3,000+ attendees)- Understanding of specific event disciplines (content, operations, platforms)- Experience with virtual and hybrid event formats- International event experience- Knowledge of event registration and marketing automation platformsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe HR Specialist for AWS PXT Business Operations and Internal Engagement serves as the operational engine of the AWS PXT people agenda — owning the mechanisms, cadences, and communications that keep a global HR organization aligned, accountable, and connected. This role sits at the intersection of business operations, AI-enabled process design, and employee engagement, and is responsible for translating strategic priorities into repeatable, measurable execution.The position has evolved along with technology. What began as a cadence management and engagement role now encompasses AI-native automation of business review mechanisms, full ownership of the AWS PXT goals program, and leadership of the internal engagement and communications strategy for the AWS PXT organization. The right candidate will bring operational rigor, innovation, speed, and a builder's mindset — someone who doesn't just run processes but continuously improves them through technology, data, and design thinking.The opportunity here is to build, not just run. AWS PXT is actively reimagining how its operating model works in an AI-native world, and this role is where that reimagination becomes real. The person in this seat will automate business review mechanisms using AI and agentic workflows, own the goals program that touches every senior HR leader across AWS, and lead the internal engagement strategy that connects a globally distributed team to shared purpose. The right candidate brings operational rigor and a builder's instinct — someone who runs processes with precision today while continuously improving them for tomorrow.Key job responsibilities1. Business Cadence & Rhythm of the Business- Owns the full AWS PXT cadence: WBRs, MBRs, QBRs, offsites, and strategic planning (3YP, OP1/OP2)- Drives business reviews including metrics dashboards, goals dashboards, and offline review packages- Manages long-range and annual planning processes; coordinates cross-functional alignment mechanisms2. AI-Enabled Automation- Leads automation of business review mechanisms using AI tools and agentic workflows- Identifies opportunities to reduce manual effort, increase speed, and improve data quality- Serves as the team's AI adoption champion — testing tools and embedding practical applications into cadences3. Goals Management- Manages annual goal uploads, dashboards, monthly reviews, and stakeholder coordination across all AWS PXT sub-teams- Runs semi-annual 1:1 goal reviews with HR Senior Team Leads; produces "Goals Health" reporting4. Internal Engagement & Communications- Leads internal communications programming: Global Town Halls, CloudKeepers forums, PXT Huddles, and recognition programs- Owns the engagement calendar and tracks sentiment metrics to guide programming decisions- Manages leadership messaging and maintains permission groups for communications and data access5. Strategic Partnership- Partners with AWS PXT Leaders on QBR documents, People Plan development, and cross-functional coordinationAbout the teamAt Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. The AWS People Experience and Technology (HR) team want to be known for having built the builders who power tech, enabling success for thousands of employees, millions of customers, and billions of end users across very diverse societies. If you'd like to be part of building the most customer-centric cloud services provider in the industry, this is your chance. Basic Qualifications:- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field- 5+ years of HR, talent acquisition, management consulting, or project/program management experience Preferred Qualifications:- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Experience creating and implementing large-scale organizational programs- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience improving and creating new processes and structure to achieve goalsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 125,800.00 - 170,200.00 USD annually

Job DescriptionAmazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising solutions that drive product discovery and sales. We deliver billions of ad impressions every single day on behalf of our advertisers and generate massive volumes of data across the advertising lifecycle.Analytics & Insights owns delivering Spektr, an "always-on analytics" platform for Ads that is fully scalable and reliable. We are building SpektrBot, a conversational AI assistant that empowers data engineers, analysts, and business stakeholders to interact with our vast advertising data lake through natural language. Using state-of-the-art generative AI, SpektrBot translates natural language queries into accurate, trusted data retrievals, eliminating the friction between questions and answers. Our products are strategically important to leadership, finance, economists, analysts, machine learning scientists, SDEs, and BI partners across 7 VP organizations to drive long-term growth.As a Software Development Manager, you will lead a team of software engineers building the platform that powers SpektrBot's conversational AI experience. You will ship core products including query orchestration services, RAG pipelines, multi-agent architectures, SQL generation systems, and automated evaluation frameworks. Your team will build reliable integrations with large language models, engineer feedback loops for continuous improvement, and scale the platform from 4K to 20K monthly queries across 15+ advertising domains. You will coordinate with Applied Scientists, Data Engineers, Product Managers, and partner teams across 7 VP organizations to deliver on our SVP goal. You will simplify the interfaces so that non-technical users across Amazon Advertising can get data insights through natural conversation.Specific skills we are looking for:- Ability to get a lot done in a startup environment with a mix of ambiguity and opportunity- Willingness to roll up your sleeves and do whatever is necessary, with a general manager / owner mentality and an entrepreneurial drive- Player-coach mentality, willing to ship code alongside your team when needed to unblock delivery or set technical direction- Experience managing engineers building production ML/AI systems, ideally in GenAI, LLM, or conversational AI domains- Track record of coordinating across multiple partner teams and VP organizations to deliver complex technical programs- Ability to drive engineering excellence including code standards, automated testing, and operational best practices across a growing team- Ability to earn trust across different levels and multiple groups of a large organization- Ability to have fun and inspire team members to enjoy work, be action-oriented, and stretch their imagination- Strong oral and written communication skills, ability to run effective roadshows and evangelize products to stakeholders- Sound business judgment, proven ability to influence others, and strong analytical thinking skills- Ability to think strategically and act tactically, managing parallel workstreams without losing sight of the big pictureKey job responsibilities- Manage and grow a team of 6+ software development engineers building SpektrBot's conversational AI platform- Drive engineering execution across parallel workstreams including accuracy improvement, latency reduction, domain expansion, and partner integrations- Coordinate with 15+ partner teams across 7 VP organizations (DemandTech, MADS, Ads Support, AMC, Sales, Finance, APM-A) to onboard datasets and deliver integrations- Own engineering excellence including code standards, architecture reviews, automated testing (1000+ questions across 20+ business domains), and operational readiness- Lead roadshows and GTM activities to drive SpektrBot adoption across Ads, onboarding new customer teams and evangelizing capabilities to stakeholders- Organize and run sprint planning across multiple concurrent technical workstreams, unblocking engineers and ensuring delivery velocity- Partner with Applied Scientists (peer) and Data Engineers to align on technical direction for RAG architectures, embedding pipelines, and SQL generation systems- Own operational excellence for production systems serving thousands of internal customers, including on-call, monitoring, alarming, and incident response- Hire, develop, and retain top engineering talent while building a collaborative and high-ownership team cultureA day in the lifeYou might start the day in a sprint planning session, reprioritizing work across your accuracy and latency workstreams based on new partner requirements from AMC. Mid-morning you run a 1:1 with an engineer who is ramping on a new domain integration, unblocking a technical design decision. After lunch, you join a roadshow with the ADSP Finance team to demo SpektrBot capabilities and align on their dataset onboarding timeline. Later, you review a design doc for the multi-agent orchestration architecture, providing feedback on error handling and fallback behavior. You end the day reviewing your team's operational dashboard, checking on-call health and flagging a latency regression for tomorrow's standup. Every day brings different challenges, but the thread is always enabling your engineers to build AI-powered systems that are accurate, reliable, and delightful to use.About the teamWe have a small scrappy team carved out from a larger Ads-wide data lake team. We are swimming in petabytes of data that we help the organization make sense of. Our team's mission is to help anyone in the Ads org find the data they need using only natural language. You will manage the SDE team alongside peer Applied Scientists, Data Scientists, and Data Engineers in a collaborative environment that iterates quickly and shares in each others' successes. We are highly motivated, collaborative, and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 184,900.00 - 250,200.00 USD annually

Job DescriptionJoin our EC2 Nitro Machine Learning Systems team to lead a pivotal performance engineering group at the intersection of state of the art ML research and production-scale infrastructure. You'll build and manage a team focused on establishing EC2 as the definitive source for ML performance optimization across diverse workloads including LLMs, multimodal models, and next-generation AI applications. Your work will directly influence product management, marketing, and executive decision-making by delivering comprehensive performance data and best practices for AWS's accelerated computing platforms.This role spans the full ML systems stack—from low-level CUDA optimization and accelerator firmware through frameworks to serving layers—requiring both technical depth and strategic vision. You'll translate performance insights into platform design recommendations that shape future AWS hardware, while simultaneously establishing foundational benchmarking infrastructure that scales with rapidly evolving customer demands.Key job responsibilities- Lead the design, implementation, and delivery of foundational ML performance measurement infrastructure that operates as reliable CI/CD systems across diverse accelerator platforms- Build and nurture a high-performing engineering team focused on establishing EC2's source for ML performance best-known-configurations- Drive architectural decisions that influence future platform design by feeding insights from state-of-the-art research and customer workloads into accelerated platform launches- Develop comprehensive regression coverage across all major component releases including frameworks, firmware, drivers, and networking components- Establish mechanisms to scale performance engineering practices from current LLM focus to multimodal models, Mixture-of-Experts architectures, and emerging AI application domainsA day in the lifeYour day involves strategic context-switching across multiple domains. You might start the morning diving deep into CI/CD triage of performance regressions, transition to product management calls where you translate technical insights into business value, then finish by collaborating with platform architects to shape next-generation hardware requirements. You serve as the connective tissue between ML research, platform engineering, customer needs, and business strategy—requiring exceptional translation skills to convert technical performance data into actionable business insights and platform improvements.About the teamThe EC2 Nitro Machine Learning Systems team is responsible for development, operations, and maintenance of scale-out machine learning platforms used for training and inference workloads. We build and optimize the infrastructure that powers some of the most computationally intensive AI/ML workloads in the cloud. Our team is passionate about creating reliable, high-performance systems that enable customers to push the boundaries of what's possible with machine learning.Working with us means having the opportunity to influence the future of supercomputing in the cloud while solving complex technical challenges at massive scale. We collaborate closely with customers and internal teams to continuously improve our platforms and deliver innovations that accelerate machine learning workflows. Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually

Job DescriptionThe AWS Security Assurance Services (SAS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The SAS team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Security, Governance, Risk, and Compliance leader who can build a team that addresses the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?SAS, within AWS Support, is seeking a talented Senior Manager to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services help operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business and learn from (and contribute to) a variety of security and compliance use cases.This is a customer facing role where success is measured by developing a high performing team of solutions architects who help enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. You will be expected to also work in a Business Development capacity, assisting our AWS sellers to position the value and applicability of your team into customer projects and long-term relationships.We are looking for an innovative security and compliance leader who enjoys establishing strategy and then drives consensus across the team to achieve a vision.Key job responsibilitiesExpertise – Builds teams that deliver on innovative governance, risk, compliance and security objectives.Solutions - Builds a team that can define security, compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve security and compliance objectives while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.Insights - Lead efforts with AWS engineering, support, and business teams to convey partner and customer feedback as input to AWS technology roadmaps.Relationships – Build long-lasting customer relationships with strategic stakeholders, supporting the Business Development and Customer Success efforts of AWS Security Assurance Services.Ability to travel to customer sites as needed.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in Computer Science, Math, or a related field- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges- Experience in IT consulting/management with IT Transformation in a customer-facing role- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects- Experience in enterprise architecture including virtualization technologies & distributed architecture- Experience managing and delivering large-scale enterprise IT projects- 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience- 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience Preferred Qualifications:- Knowledge of enterprise IT management frameworks like COBIT or ITIL- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)- Experience with customer relationship management, especially C-suite level customer engagement- Experience with design of modern, scalable delivery models for technology consulting servicesAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Security Assurance Services (SAS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team is seeking a talented Senior Security Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilitiesExpertise – Leads teams that include Amazonians, partners, and customers to enhance security assurance and compliance programsSolutions - Lead a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.Insights - Lead efforts with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Basic Qualifications:- Experience in information security and compliance- Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems Management, Information Security or other related fields- Experience in risk management and internal audit including: performing risk assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk- Experience securing cloud software services and understanding design for scalability, performance and reliability- 3+ years experience advising customers on architectures meeting industry standards and regulations such as NIST 800-53 and GDPR. Preferred Qualifications:- CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials- Experience in Agile methodologies and DevOps practices- CISSP, CISA, CISM or other security certification, or GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security Essentials) or Security+- Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes.- Demonstrated ability to think strategically about business, product, and technical challenges.- Master's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.