Amazon

Job DescriptionThis is a full-time, permanent, non-remote position based in SJO11 Building in Calle Blancos, San Jose, Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.Amazon Shipping Operations team is hiring Transportation Specialist to assist in the resolution of customer and stakeholder issues of daily freight movements flowing into and out of our North American network. This is an opportunity to join our team and to have a positive impact on Amazon Freight, our terminal partners and ultimately our shippers. When network disruptions happen, selected candidates will be at the front-line clearing those issues and ensure our customers get their shipments on time.Selected candidates must have a background in customer service/call center, transportation, and/or supply chain roles. Additionally, they must be driven towards quickly providing solutions to challenges by using timely communication, problem solving and organization skills. Selected candidates will work in a fast-pace, high-volume environment with opportunity to learn and grow. Key job responsibilities- Deliver excellent carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network to get trailers/trucks back on track when disruptions occur- Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches. Your calls will be monitored and recorded for training and compliance purposes.- Support workload surges and/or weather-related operations as needed to include working additional overtime during designated high-volume peaks- Use internal systems to gather data from multiple sources to support daily execution and reporting on a daily, weekly, monthly and quarterly basis (WIMS, FMC, YMS, AAP).- Help write standard work for both the internal team as well as field teams.- Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights across multiple internal and external stakeholders.- Your calls may be monitored and recorded for training and compliance purposes.About the team- In accordance to Return to Office (RTO) Guidance, selected candidate(s) will be required to work 5-days per week from Centro Corporativo El Tobogan SJO11, Calle Blancos, San Jose. (Learn more here: https://www.aboutamazon.com/news/company-news/andy-jassy-update-on-amazon-return-to-office) - ONLY schedule(s) available for this role is 9:00am to 6:00pm from Monday to Friday; changing to 8:00am to 5:00pm as of March 8th, 2026 due to U.S. daylight savings time (DST); additional shift changes may be required per business needs which will be announced with proper notice.- Amazon is a multinational technology company with English as its core business language. Your recruiting/hiring team may be located in different jurisdictions, all CVs must be submitted in English to be eligible for consideration. Basic Qualifications:- High school or equivalent diploma- 2+ years of customer service, or 2+ years of professional work experience- B2 English proficiency or higher Preferred Qualifications:- Currently has, or is in the process of obtaining, a Bachelor's degree or above in a relevant field- Experience in training, performance management and coaching/mentoringOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a Sr. Customer Solutions Manager (CSM) to join our Strategic Accounts organization. In this new, highly visible role, you will be responsible for helping guide AWS customers along their multi-year journey to the cloud, ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.Our team is committed to helping large industry-leading enterprise customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our customers, which means that we focus on business outcomes on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.If you are excited about the prospect of using your cloud architecture experience to assist our most valuable customers, tackling challenging problems, have a hand in shaping the future of agentic AI and cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you.You will be a critical partner to our customers, leveraging your experience with large scale agentic AI and cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational, and governance aspects of a successful AWS cloud journey.You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations and modernizations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and technical customer engagements are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.Successful candidates will have a strong technical background, familiar with agentic AI/GenAI, be aware of details that matter, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of customers’ successful adoption of AWS.Key job responsibilitiesYou will establish a deep understanding of your customer’s business vision, culture and processes, and evangelize AWS services and influence customers to adopt the right solution at the right time. Customer Solutions Managers (CSM) are responsible for four focus areas:1/Accelerating AWS Adoption through Delivery and Execution2/Identify & Align on Strategic Opportunities: CSMs work with the Account team to work backwards from the customer to identify and pursue strategic cloud opportunities. These strategic cloud opportunities can include but are not limited to large-scale workload migrations & modernizations, GenAI/Agentic, data and analytics, digital innovation, high performance computing, product innovation, and business agility. 3/Customer Enablement, you will serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams.4/Implement governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS.These interconnected focus areas will enable CSMs to effectively drive customer cloud adoption, pursue strategic growth opportunities, and empower customer success - all of which are critical to achieving AWS’s business objectives. By aligning CSM activities, goals, and opportunities under these focus areas, CSMs ensure a disciplined, customer-centric approach that maximizes business impact and revenue realization for AWS.A day in the lifeAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamCSMs play a critical role on account teams throughout the pre-sales and post-sales process, and the customer's cloud transformation journey, whilst consistently demonstrating measurable value to the customer regardless of engagement model. They effectively partner with cross-functional resources, drive disciplined customer value realization, and quantify the tangible business benefits that customers realize through their cloud transformation initiatives. This holistic approach to customer engagement; coupled with the CSM's deep understanding of AWS capabilities; positions CSMs as trusted advisors who can guide customers through every stage of their cloud journey - from initial strategy and planning, workload deployment, to ongoing optimization.This position requires 15% - 30% travel across the calendar year to the customer. Basic Qualifications:- Bachelor's degree in science, technology, engineering, math, business or equivalent- 10+ years of experience in customer-facing technology roles (e.g., solutions architecture, customer/field engineering, technical account management, customer success, technology consulting, or enterprise technology strategy)- 5+ years of experience engaging with executive/senior customer stakeholders (e.g., Director+ level), driving business outcomes through technology adoption- 3+ years of hands-on experience with cloud computing, including architecture patterns, workload migration/modernization strategies, or workload optimization Preferred Qualifications:- Experience advising C-suite or executives on cloud strategy, digital transformation, or Gen AI/Agentic strategy- Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact- Experience managing a portfolio of complex, high-value workloads across industry verticals- Technical depth in one or more areas: cloud migrations, application modernization, data & analytics, infrastructure optimization, security & compliance, or AI/ML/Gen AI/Agentic- Track record of building trusted advisor relationships with external customers, resulting in measurable business outcomes (revenue growth, workload expansion, executive sponsorship)- Excellent written and verbal communication skills with the ability to translate complex technical concepts into executive-level narratives- AWS certifications (e.g., Solutions Architect Associate, Certified AI Practitioner, Machine Learning, or equivalent) or demonstrated equivalent technical depthAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annuallyUSA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually

Job DescriptionAs a Sr. Content Planning Manager, you will play a critical role in shaping how Amazon translates its gaming content strategy into actionable investments across a global portfolio of games. This role will lead our content roadmap and programming for Amazon Gaming. We are looking for a tastemaker with deep understanding of the gaming industry, our target audience, and managing subscription products to curate the Luna portfolio to delight Amazon customers. Using audience research, data analysis, publisher outreach, and financial forecasting, you will build and manage the Luna content roadmap to delight customers and drive business growth by curating games to fit Luna’s content mission. You will partner closely with finance, business development, studio, operations, marketing, and data teams - curating a pipeline of new games for Luna customers and executing the greenlighting process to launch them into service. This role will require high collaboration and influencing skills, partnering broadly across the organization at both a strategic, operational and tactical level. Key job responsibilities- Source new titles and opportunities for Amazon Luna - prioritized based on their customer relevance, alignment with strategy, and impact to the business. - Evaluate and manage intake of new opportunities (across 1P / 2P / 3P publishing) to uncover innovative games that can fuel Luna’s platform growth. - Build an optimal portfolio with a mix between genres, game sizes, audience tastes, regional relevance, and more – ensure the Luna portfolio reflects the right content mix and priorities to achieve business objectives - Analyze audience insights / research and performance data to shape content decisions and evaluate new additions and renewals. Prioritize content based on business impact, ROI analysis, and financial forecast models. - Work directly with Amazon internal game studios to influence slate creation, scheduling, and associated IP franchises - Manage, monitor, and share the launch calendar using available content inventory to balance launch timing, catalog size / duration, and stakeholder readiness. Collaborate with operations, studios, and business development stakeholders to maintain rhythm of business - Analyze performance using success frameworks leveraging KPIs and ROI to assess portfolio performance. Share performance updates at regular rhythm of business updates and reviews - Lead cross-functional teams (finance, marketing, studios, business development) to execute subscription-focused initiatives such as negotiating licensing deals, aligning content launches with marketing campaigns, or expanding new products.About the teamAmazon Luna is a cloud gaming service that makes it easy for anyone to play high-quality games on the devices they already own—including Fire TV and tablet devices, smartphones, tablets, web browsers, select smart televisions from LG and Samsung, and more--with no need to purchase new gaming consoles or equipment. Luna brings more than 50 games to Prime members at no additional cost, including GameNight, an evolving collection of more than 25 approachable, local multiplayer games designed to bring friends and family together in the living room. To play GameNight titles, simply scan a QR code on your TV and your smartphone becomes your controller. With simple and responsive touchscreen inputs and support for multiple local players, GameNight offers and easy and approachable way to play whether you’re an experienced gamer of a casual fan. Basic Qualifications:- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- 6+ years of business or financial analysis experience- 3+ years of hands-on experience managing content for gaming platforms, gaming subscriptions or other consumer subscriptions that are content-based Preferred Qualifications:- MBA- Experience in Games Industry (supporting title Development, Release, or Live Ops), or experience leading and influencing your team or organizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 125,400.00 - 169,600.00 USD annuallyUSA, OR, Portland - 125,400.00 - 169,600.00 USD annuallyUSA, WA, Seattle - 125,400.00 - 169,600.00 USD annually

Job DescriptionAre you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational, and governance aspects of a successful AWS cloud journey.You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.Successful candidates will have a strong technical background, be aware of details that matter, have excellent problem solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS.Role could require travel depending on candidate location, 25-35%. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications:- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams Preferred Qualifications:- Experience implementing cloud services including migrations and modernization projects or similar- PMP certification, or SCRUM/Agile, SAFe certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually

Job DescriptionLeo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.We are seeking a talented and motivated Production Supervisor to lead production operations at Amazon Leo.Key job responsibilities- Hire, develop and supervise leads and a large group of highly skilled technicians focused on Leo satellite production. Includes annual reviews, career development and managing corrective and disciplinary actions.- Coordinate with other Leo leaders and manufacturing engineers to plan and coordinate daily tasks for technicians and activities of all operations with an ability to adapt to changing schedules and other dynamic priorities.- Establish on-the-job training programs and standardized opportunities for team members to learn new skills and progress in their career.- Independently perform integration and test of the Leo satellite and various complex subassemblies in a cleanroom and ESD controlled environment.- Inspect and verify your team’s work after completion to ensure engineering and quality standards are met.- Author, maintain, and train others to all relevant process documentation, including Assembly, Inspection, Testing/In-Process Characterization, and Packaging Procedures.- Collaborate with manufacturing, design, operations and test engineers to develop, document and complete activities, including continuous improvement opportunities- Provide frequent feedback and technical reviews on designs, processes, tools and custom equipment used in production environments.- Improve and enforce area safety and reporting mechanisms through regular auditing and safety-related projects.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThe Production Supervisor will work closely with cross-functional engineering, test, enterprise, quality and operations teams on production hardware integration processes and systems. This is a critical role leading the technician team on the production floor.This position requires a high degree of skill in many areas, including technical leadership, technician development, mechanical assembly, avionics integration, troubleshooting, electrical checkouts and environmental testing. In short, you will be responsible for ensuring high quality, workmanship and safety standards are adhered to on a daily basis across the technician team. You will also help lead long term production planning, team organization, team building and hiring for essential roles across your team. Basic Qualifications:- Bachelor's degree or equivalent- 2+ years of team leadership experience- 5+ years of hands-on experience in mechanical or electrical hardware assembly, test, and/or installation- Must be able to work 1st shift hours (6am to 4:30pm, Sun-Wed) Preferred Qualifications:- Experience hiring, training and leading production teams.- Experience implementing lean/six sigma principles in a production environment.- Experience helping develop enterprise manufacturing systems and assembly lines.- Experience in the aerospace industry, automotive industry, medical device industry, aviation, military or other high-reliability operating environment.- Experience in an ambiguous, fast-paced production environment.- Experience working with FOD, ESD sensitive hardware and clean room requirements.- Skill in operating and manipulating machinery and various hand and power tools requiring manual dexterity.- A demonstrated ability in reading/writing/creating/understanding technical drawings, work instructions, test plans and standard operating procedures- Detailed knowledge of electrical, optical and mechanical systems, antennas, functional testing and satellite components- Ability to adapt while working in a high-paced, challenging work environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Kirkland - 100,000.00 - 150,000.00 USD annually

Job DescriptionApplication deadline: Jun 29, 2026Across state and local government and education, the software that powers everyday public services is being rebuilt around generative AI and agentic systems. We are looking for a Solutions Architect who wants to be at the front of that wave, helping Independent Software Vendors (ISVs) reimagine their products on AWS so the public servants who depend on them can do more with less. AWS is hiring a Solutions Architect to accelerate our EdTech and GovTech business inside the Worldwide Public Sector organization. You will work directly with the leadership and engineering teams of ISVs whose software powers everything from 911 dispatch and digital evidence to court case management, permitting and licensing, and benefits eligibility. Your job is to help them architect, build, and scale modern AWS-native applications, with a particular focus on generative AI, agentic patterns, and the data foundations that make both work in regulated environments. As an SA on this team, you will own the technical relationship with a portfolio of EdTech and GovTech ISVs. You will guide product and platform decisions, lead deep technical discussions on architecture and security, and help these customers turn AI prototypes into production systems that meet the bar their public-sector buyers require, working alongside teams whose products operate in regulated environments such as FedRAMP, StateRAMP, and CJIS. A lot of this work is foundational. You will help customers pick the right compute, design durable and well-modeled data architectures across relational, NoSQL, and analytics stores, get networking and identity right, and run cost-effectively at scale. The AI capabilities your customers want to ship are only as good as the platforms underneath them, and you will spend real time on those primitives. Key job responsibilities* Own the technical engagement and outcomes for a portfolio of Public Sector EdTech/GovTech accounts, from discovery through production scale.* Lead technical deep-dives, whiteboarding sessions, and executive briefings.* Guide foundational architecture decisions across compute, storage, networking, identity, and databases, helping customers choose between EC2, EKS, ECS, and Lambda, and across RDS, Aurora, DynamoDB, and analytics services for the workload at hand.* Lead architecture and design conversations on generative AI applications built on Amazon Bedrock, including agentic patterns, retrieval, evaluations, and guardrails appropriate for public-sector workloads.* Partner with customers on the security, data-governance, and architectural decisions that shape how their products serve state and local government and public safety buyers.* Help customers modernize core platforms onto AWS using containers, serverless, and managed data services so their AI roadmap has a foundation to stand on, and help them tune those platforms for performance, reliability, and cost as they scale.* Stay current with the AWS service roadmap and the EdTech/GovTech market, and translate both into concrete recommendations for your customers. Basic Qualifications:- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 131,300.00 - 177,600.00 USD annuallyUSA, NY, New York - 144,500.00 - 195,400.00 USD annuallyUSA, TX, Austin - 131,300.00 - 177,600.00 USD annuallyUSA, VA, Arlington - 131,300.00 - 177,600.00 USD annually

Job DescriptionWe are looking for a dynamic, strategic, and deeply curious Senior HR Business Partner to join our People Experience and Technology (PXT) team supporting Retail Business Services (RBS) teams in India.The Sr. HRBP role exists to power the trajectory of the business by ensuring Amazon has the right talent mix, senior leadership, and capabilities to innovate and deliver exceptional customer experiences. This is both a strategic and hands-on role — you will serve as the leader of people and organizational strategy, accelerating business outcomes through the diagnosis, development, and execution of integrated solutions.You will start with the business first, speak the language of the business, and act as a trusted advisor to senior leaders (Directors and VPs) across a diverse and fast-evolving portfolio.This role is critical in building and executing our people initiatives across the organization, including improving organizational effectiveness & design, leading change management, providing leadership coaching, driving talent planning, and championing HR functional excellence.Key job responsibilitiesOrganizational Effectiveness• Partner with senior leaders (VPs and Directors) and their leadership teams to develop and execute people strategies and planning activities that foster organizational and people effectiveness.• Leverage knowledge of the business, global landscape, and trends — including internal strategy documents (3YP, OP1) and external factors (social, cultural, political, legal environment) — to tailor people-focused solutions and drive business outcomes.• Interpret key people metrics and trends; leverage mechanisms (MBRs, QBRs, business planning cycles) to inspect and monitor risks, evaluate practices for potential bias or barriers to inclusion, and recommend solutions.• Utilize Amazon Org Design mechanisms and guidance to design, recommend, and implement effective organization structures aligned with business strategy, strengthening culture and enabling inclusive decision-making.• Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.Senior Leader & Leadership Team Effectiveness• Assess both long-term and immediate senior leader talent needs and skills to achieve business goals.• Develop strategies to build required senior leader capabilities and establish inclusive pipelines through hiring, build vs. buy approaches, internal development, succession planning, and talent movement.• Serve as a coach, advisor, and truth seeker for individual leaders and leadership teams — improving management and leadership abilities, accelerating inclusive leadership practices, and continuously strengthening culture.• Challenge senior leaders to break mental models on ways of working, biases, structure, and talent decisions.Change Agent• Use listening mechanisms to identify trends, risks, and hotspots to inform change plans, de-risk the business, and maximize customer experience.• Drive effective change environments by leveraging multiple perspectives in change planning and implementation, using inclusive communication strategies.• Influence and coach senior leaders as they build their teams’ ability to navigate unexpected or continuous organizational changes.• Monitor and evaluate whether implemented changes had the intended effects and determine the durability of those changes over time.Talent Planning• Through senior leader partnerships, build long-term inclusive workforce plans aligned with business objectives, considering cost, skills, and location strategy.• Provide coaching, influence, and support to senior leaders in staying on track with workforce plans, and provide perspective on trade-offs around resourcing critical initiatives.• Anticipate near-term industry trends and talent needs; determine gaps in current and future talent capabilities and propose options to accelerate business objectives.• Proactively create talent goals and cadence with the Senior Leadership team, building inclusive talent mechanisms into the organization’s rhythm of business (talent reviews, Q1 compensation planning, MBRs).HR Functional Excellence & AI Adoption• Demonstrate curiosity and hands-on adoption of AI tools and resources to enhance HR effectiveness, including using generative AI, HR analytics platforms, and automation to streamline people processes, improve data-driven decision-making, and scale HR impact across a distributed workforce.• Collaborate extensively with other PXT teams — HR Partners, Employee Relations, IXT, Legal, Talent Management — to build and deliver an integrated people plan.About the teamThis role supports the Retail Business Services (RBS) teams based in India. You will be part of a PXT team that owns and drives the strategic people agenda for a diverse, high-growth portfolio — partnering closely with business leaders across India while collaborating with global HR counterparts to ensure alignment and consistency in people strategy. Basic Qualifications:- Bachelor's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field- Experience supporting senior management in large, corporate environments or equivalent- Experience in project or program management- Experience communicating with managers and associates at all levels- Experience working with large global teams- Experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization- 8+ years of progressive experience in an HR Business Partner role, preferably in a high-tech or fast-paced environment.- Strong data analytics background with the ability to leverage data to establish HR priorities and drive change.- Proven ability to diagnose problems using strategic thinking skills and data analysis, and identify and drive appropriate solutions. Preferred Qualifications:- Master's degree in Human Resources Management, Business Administration or a related field- Experience in mentoring, leading and coaching- Experience using data and metrics to influence senior leadership and drive organizational change- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment- Experience working cross-functionally and across regions- Experience owning and executing the process to identify and attract talent for immediate business needs, as well as for critical long-term talent pipelines- Experience in organizational leadership and development or talent management, with experience in a senior leadership role- Knowledge of employment law and HR policies and procedures- Experience in adoption and strategic application of AI tools and resources within the HR function — including generative AI for workforce analytics, talent planning, and HR communications.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWork with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scaleWe are seeking a Postdoctoral Scholar to join the SAF Lab. In this role, you will perform research around safe autonomy on highly dynamic robots, with a special focus on loco-manipulation and dynamically stable robots. This includes, but is not limited to, underlying theory of control barrier functions (CBFs) that enables robust and performant safety on hardware, safe reinforcement learning for agile and robust whole-body control, layered safety filters that interface with learning modules, and the synthesis of CBFs from perception data and semantic information. You will push the boundaries of safe autonomy and validate your discoveries experimentally on the next generation of robotic platforms. The SAF lab provides a unique opportunity to collaborate with the inventor of CBFs, top scientists and engineers at Amazon developing the next generation of safe autonomy, while also establishing strong connections with top academic research labs. Your research in the SAF lab will lay the foundations of safe learning on complex robots – removing bottlenecks to deployment and enable them to safely operate around humans. Key job responsibilitiesIn this role you will: • Push forward the fundamental science of safe autonomy. This can be from a variety of perspectives: theoretic contributions, integration with learning, or synthesis from perception. Especially valuable are methods that bridge these different domains. • Develop the simulation and evaluation pipelines needed to run complex and large-scale validation of methods developed in high fidelity simulation environments. • Develop sim-to-real transfer pipelines that enable the deployment of simulation-based methods (controllers, policies) on hardware. • Deploy the methods developed on hardware, with a focus on dynamically stable robots. Validate the underlying science developed in practice and identify gaps between the science and practice to drive innovation in research. • Publish research at top-tier robotics, control and ML venues and contribute to Amazon's scientific reputation in advanced robotics• Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots).A day in the life0 Basic Qualifications:• PhD in Computer Science, Robotics, Control, Mechanical Engineer, Electrical Engineering, or a related field with a focus on control, learning, and/or robotics. • Deep understanding of safety-critical control, including control barrier functions and safety filters. • Proficiency in C++ and Python with experience implementing control algorithms and/or learning policies • Experience with physics simulators for robotics (e.g., Isaac Gym/Sim, MuJoCo, PyBullet)• Experience validating on physical robotic hardware (not simulation-only)• Track record of publications at top-tier venues in control and robotics (e.g., RSS, ICRA, IROS, CDC, CoRL, NeurIPS, ICLR, L-CSS, RAL, TRO, TAC) Preferred Qualifications:• Understanding of locomotion, reduced order models, layered control architectures, nonlinear control, reachability methods, and whole-body control • Knowledge of learning-based approaches to robotics (e.g., reinforcement learning, diffusion, VLAs, VLMs, world models.)• Exposure to learning-based approaches for CBF synthesis (e.g., neural CBFs, data-driven barrier functions) and the integration of CBFs into learning (e.g., CBF-RL)• Understanding of control systems engineering, with a specific focus on layered architecture used in robotic systems (high level planning, mid-level trajectory generation and low-level feedback control)• Experience with perception on robotic systems (e.g., depth camera and LiDAR based sensing modalities, sensor fusion, semantic tagging). • Familiarity with Hamilton-Jacobi reachability analysis and its relationship to CBF-based approaches• Knowledge of safety-constrained RL (e.g., constrained MDPs, Lagrangian methods, shielding, CBF-based policy filtering)• Experience with model-based control (MPC, whole-body QP controllers, operational space control) and/or simulation-based predictive control (MPPI)• Experience with hierarchical RL, skill composition, distillation, and multi-task policy architectures for locomotion• Familiarity with real-time deployment constraints (latency budgets, onboard compute limitations, control-loop frequencies)• Experience building or contributing to large-scale RL training infrastructure (distributed training, GPU clusters)• Strong communication skills and ability to work across disciplinary boundaries (ML, controls, mechanical engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, PASADENA - 142,800.00 - 193,200.00 USD annually

Job DescriptionAmazon's Integrated Design Solutions (IDS) team is looking for Architectural Designer I to join a fast-paced, high-impact team delivering the composite designs that power Amazon's fulfillment network. This is a hands-on role for someone who is sharp, detail-oriented, and ready to produce accurate 2D/3D design work in a high-volume, deadline-driven environment.You'll work closely with experienced design and program management partners, contributing directly to composite delivery across a diverse portfolio of building types. If you're technically strong, a quick learner, and energized by work that has real operational impact — this is a great place to grow. Key job responsibilities• Produce accurate 2D/3D composite designs using AutoCAD and Revit in support of fulfillment network projects• Incorporate vendor-provided MHE designs and module placements into BIM models per established standards• Support clash detection and under-the-roof design validation to ensure composite accuracy before construction• Maintain organized, audit-ready files in Autodesk Construction Cloud (ACC) following team data governance standards• Collaborate with design and program management partners to meet project milestones and delivery timelines• Flag design issues or discrepancies early and communicate clearly with the team to resolve them quickly• Apply feedback and iterate quickly to meet quality standards under tight deadlinesA day in the lifeMost of your day is spent in the tools — AutoCAD, Revit, and ACC — producing and refining composite designs. You'll receive project briefs and design inputs from your team, translate them into accurate layouts, and work through reviews with your manager or design partners to get them across the finish line.You'll ask good questions, catch things early, and take ownership of your deliverables. When something isn't right, you say so. When a deadline is close, you focus. This is a role where doing the work well — consistently and accurately — is what matters most.About the teamThe Integrated Design Solutions (IDS) team is Amazon's in-house design and scan organization, delivering the composite products that power network expansion across 17+ business units. We sit at the intersection of operational design, BIM data governance, and scan technology with direct impact on how Amazon builds, launches, and scales its fulfillment network.Our team supports a diverse portfolio of building types including mixed-use fulfillment, pharmacy, Hazmat, Air, and Leo operations. We drive end-to-end composite delivery, clash detection, and under-the-roof design readiness ensuring design visibility is in place before breaking ground. We deploy scan technology to maintain accurate as-built composite catalogues, support Facility Twins efforts, and deliver measurable operational savings at scale. Basic Qualifications:- Bachelor's degree in Architecture, Construction Management, Engineering, or a related field- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience managing teams- 6+ years of design program management experience- Experience using one or more of the following technologies (e.g., AutoCAD, Rhino, Revit, SolidWorks, CREO, BIM360, SketchUp, KeyShot, Dynamo, Pyrevit etc.) to deliver high quality models and designs- Experience driving process excellence and productivity improvement initiatives, including Kaizen methodologies- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development Preferred Qualifications:- Master's degree in Engineering (any domain) or foreign equivalent, Operations, Business Administration, or a related field- Experience in delivering design solutions for projects of large scope and complexity- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationshipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 80,200.00 - 137,100.00 USD annually

Job DescriptionJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.Essential Requirements:- Ability to travel to or commute between data center locations as needed- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational- Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Work flexible schedule including weekends, nights, and holidays- 2+ years of Microsoft Office products and applications experience- 2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- vocational/technical training or an associate degree or above, or 4+ years of military experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OR, Umatilla - 37.00 - 65.00 USD hourly

Job DescriptionPDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.Essential Requirements:- Ability to travel to or commute between data center locations as needed- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational- Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- Work flexible schedule including weekends, nights, and holidays- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- Associate's degree in related field, or technical degree in related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OR, Umatilla - 32.00 - 57.00 USD hourly

Job DescriptionBuscamos um(a) Analista de Processos para nossa operação Inbound que será responsável por garantir a excelência operacional no recebimento de mercadorias, análise de processos e implementação de melhorias contínuas em nossos centros de distribuição.Key job responsibilitiesResponsabilidades Principais:• Analisar e otimizar processos de recebimento de mercadorias• Monitorar KPIs operacionais do Inbound e criar planos de ação para desvios• Desenvolver e implementar projetos de melhoria contínua• Realizar análise de dados e criar relatórios gerenciais• Identificar gargalos operacionais e propor soluções• Garantir o cumprimento dos padrões de qualidade e segurança• Treinar e dar suporte às equipes operacionaisA day in the life• Experiência prévia em operações logísticas (preferencialmente em e-commerce)• Domínio de Excel e ferramentas de análise de dados• Conhecimento em metodologias Lean Six Sigma e Kaizen• Visão matemática e espacial ajuda a entender e tratar os desafios existentes em estoque (visão complementar com WMS ou ERP pode ser diferencial).About the teamProcess assistent do Inbound CNF1 Basic Qualifications:- High school or equivalent- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWork with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scaleWe are seeking a Postdoctoral Scholar to join the SAF Lab. In this role, you will perform research around safe autonomy on highly dynamic robots, with a special focus on loco-manipulation and dynamically stable robots. This includes, but is not limited to, underlying theory of control barrier functions (CBFs) that enables robust and performant safety on hardware, safe reinforcement learning for agile and robust whole-body control, layered safety filters that interface with learning modules, and the synthesis of CBFs from perception data and semantic information. You will push the boundaries of safe autonomy and validate your discoveries experimentally on the next generation of robotic platforms. The SAF lab provides a unique opportunity to collaborate with the inventor of CBFs, top scientists and engineers at Amazon developing the next generation of safe autonomy, while also establishing strong connections with top academic research labs. Your research in the SAF lab will lay the foundations of safe learning on complex robots – removing bottlenecks to deployment and enable them to safely operate around humans. Key job responsibilitiesIn this role you will: • Push forward the fundamental science of safe autonomy. This can be from a variety of perspectives: theoretic contributions, integration with learning, or synthesis from perception. Especially valuable are methods that bridge these different domains. • Develop the simulation and evaluation pipelines needed to run complex and large-scale validation of methods developed in high fidelity simulation environments. • Develop sim-to-real transfer pipelines that enable the deployment of simulation-based methods (controllers, policies) on hardware. • Deploy the methods developed on hardware, with a focus on dynamically stable robots. Validate the underlying science developed in practice and identify gaps between the science and practice to drive innovation in research. • Publish research at top-tier robotics, control and ML venues and contribute to Amazon's scientific reputation in advanced robotics• Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots).A day in the life0 Basic Qualifications:• PhD in Computer Science, Robotics, Control, Mechanical Engineer, Electrical Engineering, or a related field with a focus on control, learning, and/or robotics. • Deep understanding of safety-critical control, including control barrier functions and safety filters. • Proficiency in C++ and Python with experience implementing control algorithms and/or learning policies • Experience with physics simulators for robotics (e.g., Isaac Gym/Sim, MuJoCo, PyBullet)• Experience validating on physical robotic hardware (not simulation-only)• Track record of publications at top-tier venues in control and robotics (e.g., RSS, ICRA, IROS, CDC, CoRL, NeurIPS, ICLR, L-CSS, RAL, TRO, TAC) Preferred Qualifications:• Understanding of locomotion, reduced order models, layered control architectures, nonlinear control, reachability methods, and whole-body control • Knowledge of learning-based approaches to robotics (e.g., reinforcement learning, diffusion, VLAs, VLMs, world models.)• Exposure to learning-based approaches for CBF synthesis (e.g., neural CBFs, data-driven barrier functions) and the integration of CBFs into learning (e.g., CBF-RL)• Understanding of control systems engineering, with a specific focus on layered architecture used in robotic systems (high level planning, mid-level trajectory generation and low-level feedback control)• Experience with perception on robotic systems (e.g., depth camera and LiDAR based sensing modalities, sensor fusion, semantic tagging). • Familiarity with Hamilton-Jacobi reachability analysis and its relationship to CBF-based approaches• Knowledge of safety-constrained RL (e.g., constrained MDPs, Lagrangian methods, shielding, CBF-based policy filtering)• Experience with model-based control (MPC, whole-body QP controllers, operational space control) and/or simulation-based predictive control (MPPI)• Experience with hierarchical RL, skill composition, distillation, and multi-task policy architectures for locomotion• Familiarity with real-time deployment constraints (latency budgets, onboard compute limitations, control-loop frequencies)• Experience building or contributing to large-scale RL training infrastructure (distributed training, GPU clusters)• Strong communication skills and ability to work across disciplinary boundaries (ML, controls, mechanical engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, PASADENA - 136,000.00 - 184,000.00 USD annually

Job DescriptionWork with the inventor of control barrier functions in the Safe Autonomy Frontiers (SAF) Lab. The first industry research lab in safe autonomy, developing a universal safety layer for the next generation of robotic systems: mobile robots, manipulators, mobile manipulators, and future platforms with dynamic stability. You will push the frontiers of performant safety for highly dynamic robots: CBF theory integrated with perception and learning, evaluated on next-generation robots. Your work will underpin robots operating alongside people at Amazon's unprecedented scale.We are seeking a Postdoctoral Scholar to join the SAF Lab. In this role, you will perform research around safe autonomy on highly dynamic robots, with a special focus on loco-manipulation and dynamically stable robots. This includes, but is not limited to, underlying theory of control barrier functions (CBFs) that enables robust and performant safety on hardware, safe reinforcement learning for agile and robust whole-body control, layered safety filters that interface with learning modules, and the synthesis of CBFs from perception data and semantic information. You will push the boundaries of safe autonomy and validate your discoveries experimentally on the next generation of robotic platforms. The SAF lab provides a unique opportunity to collaborate with the inventor of CBFs, top scientists and engineers at Amazon developing the next generation of safe autonomy, while also establishing strong connections with top academic research labs. Your research in the SAF lab will lay the foundations of safe learning on complex robots – removing bottlenecks to deployment and enable them to safely operate around humans. Key job responsibilitiesIn this role you will: • Push forward the fundamental science of safe autonomy. This can be from a variety of perspectives: theoretic contributions, integration with learning, or synthesis from perception. Especially valuable are methods that bridge these different domains. • Develop the simulation and evaluation pipelines needed to run complex and large-scale validation of methods developed in high fidelity simulation environments. • Develop sim-to-real transfer pipelines that enable the deployment of simulation-based methods (controllers, policies) on hardware. • Deploy the methods developed on hardware, with a focus on dynamically stable robots. Validate the underlying science developed in practice and identify gaps between the science and practice to drive innovation in research. • Publish research at top-tier robotics, control and ML venues and contribute to Amazon's scientific reputation in advanced robotics• Collaborate with product teams and science leaders to set a science roadmap (with eventual impact on real robots).A day in the life0 Basic Qualifications:• PhD in Computer Science, Robotics, Control, Mechanical Engineer, Electrical Engineering, or a related field with a focus on control, learning, and/or robotics. • Deep understanding of safety-critical control, including control barrier functions and safety filters. • Proficiency in C++ and Python with experience implementing control algorithms and/or learning policies • Experience with physics simulators for robotics (e.g., Isaac Gym/Sim, MuJoCo, PyBullet)• Experience validating on physical robotic hardware (not simulation-only)• Track record of publications at top-tier venues in control and robotics (e.g., RSS, ICRA, IROS, CDC, CoRL, NeurIPS, ICLR, L-CSS, RAL, TRO, TAC) Preferred Qualifications:• Understanding of locomotion, reduced order models, layered control architectures, nonlinear control, reachability methods, and whole-body control • Knowledge of learning-based approaches to robotics (e.g., reinforcement learning, diffusion, VLAs, VLMs, world models.)• Exposure to learning-based approaches for CBF synthesis (e.g., neural CBFs, data-driven barrier functions) and the integration of CBFs into learning (e.g., CBF-RL)• Understanding of control systems engineering, with a specific focus on layered architecture used in robotic systems (high level planning, mid-level trajectory generation and low-level feedback control)• Experience with perception on robotic systems (e.g., depth camera and LiDAR based sensing modalities, sensor fusion, semantic tagging). • Familiarity with Hamilton-Jacobi reachability analysis and its relationship to CBF-based approaches• Knowledge of safety-constrained RL (e.g., constrained MDPs, Lagrangian methods, shielding, CBF-based policy filtering)• Experience with model-based control (MPC, whole-body QP controllers, operational space control) and/or simulation-based predictive control (MPPI)• Experience with hierarchical RL, skill composition, distillation, and multi-task policy architectures for locomotion• Familiarity with real-time deployment constraints (latency budgets, onboard compute limitations, control-loop frequencies)• Experience building or contributing to large-scale RL training infrastructure (distributed training, GPU clusters)• Strong communication skills and ability to work across disciplinary boundaries (ML, controls, mechanical engineering)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, PASADENA - 136,000.00 - 184,000.00 USD annually

Job DescriptionBuscamos um(a) Analista de Processos para nossa operação Inbound que será responsável por garantir a excelência operacional no recebimento de mercadorias, análise de processos e implementação de melhorias contínuas em nossos centros de distribuição.Key job responsibilitiesResponsabilidades Principais:• Analisar e otimizar processos de recebimento de mercadorias• Monitorar KPIs operacionais do Inbound e criar planos de ação para desvios• Desenvolver e implementar projetos de melhoria contínua• Realizar análise de dados e criar relatórios gerenciais• Identificar gargalos operacionais e propor soluções• Garantir o cumprimento dos padrões de qualidade e segurança• Treinar e dar suporte às equipes operacionaisA day in the life• Experiência prévia em operações logísticas (preferencialmente em e-commerce)• Domínio de Excel e ferramentas de análise de dados• Conhecimento em metodologias Lean Six Sigma e Kaizen• Visão matemática e espacial ajudará na tomada de decisões sobre estoque (experiência com sistemas WMS e ERP podem ser diferencial)About the teamProcess assistent do Inbound CNF1 Basic Qualifications:- High school or equivalent- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center (FC). FCs throughout the U.S. handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.Key job responsibilitiesThe successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center. Basic Qualifications:- Experience with the Microsoft Office Suite including Word, Outlook, and Excel- Knowledge of IT system hardware and network concepts- Experience managing inventory in warehousing, retail or distribution setting- Experience with computer hardware troubleshooting and repair- Experience with Microsoft Office including Outlook, Word, and Excel- High school diploma, or equivalent- Work flexible schedule including weekends, nights, and holidays- Can bend and lift equipment up to 49 lbs throughout the shift- Stand/walk for 10-12 hours at a time- Authorization to work in the U.S. without sponsorship Preferred Qualifications:- Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle- Experience managing inventory in a retail or distribution setting- Experience in managing multiple, competing priorities simultaneously- Experience prioritizing and managing time effectively in dynamic environments- Experience with software or hardware troubleshooting and device connectivity- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience in oral and written communication- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IN, Greenwood - 20.00 - 21.00 USD hourly

Job DescriptionWould you like to be part of a team focused on increasing the adoption of Amazon Web Services with a strategic partner serving the Healthcare market? AWS is looking for a Partner Development Manager to engage and support strategic ISVs within the Healthcare and Life Sciences industry. The Partner Development Manager for Healthcare and Life Sciences will focus on ISV’s and is responsible for managing deep, strategic partnerships with approximately 9 ISV partners spanning all HCLS sub-segments, including Providers, Payors, MedTech, HealthTech, and Biopharma. Each portfolio is intentionally balanced with 1–2 large, high-revenue generating ISVs alongside 6–8 emerging partners representing significant growth potential. This structure enables the PDM to deliver strategic attention to anchor partnerships while cultivating the next generation of high-impact HCLS technology companies.Key job responsibilitiesYour mission will be to drive co-sell success, executive alignment, marketplace acceleration, and revenue growth across the entire HCLS landscape. The PDM leads go-to-market strategy and campaign orchestration with partners, developing and managing pipeline governance and deal support, and owns executive relationship management at the C-level and VP level within partner organizations. Enablement leadership and joint customer event planning round out the strategic mandate, ensuring partners are equipped and positioned to win in market.Internally, this role partners closely with Account Executives, Solutions Architects, sub-segment leaders, Marketplace teams, APN program managers, marketing, legal, finance, and support organizations. Externally, the PDM engages directly with ISV partner sales leadership, C-level executives, product and marketing teams, healthcare customers, and consulting partners to drive tri-party initiatives and joint value creation.Travel, as necessary, to engage field teams and partners to execute initiatives.A day in the life- Identifies and manages partner opportunities through sales cycle, pipeline reviews, and opportunity registration (e.g., upsell, cross-sell), monitoring and maintaining accurate revenue forecasts. Sells directly to partners for their utilization, driving end-to-end sales cycle and revenue growth. - Serves as the primary point of contact for assigned partners, managing all aspects of partner's business including sell-to and sell-through revenue while establishing AWS as partner's preferred cloud provider. - Develops/executes business plans with partners, including financial plans, resource allocation, metrics, and revenue targets to deliver against partner goals. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 7+ years of professional or military experience- 7+ years of developing, negotiating and executing business agreements experience- Experience developing and executing on GTM strategies that are large in scope- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency Preferred Qualifications:- Bachelor's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Diego - 176,100.00 - 238,200.00 USD annuallyUSA, CA, San Francisco - 193,700.00 - 262,000.00 USD annuallyUSA, FL, Miami - 176,100.00 - 238,200.00 USD annuallyUSA, IL, Chicago - 176,100.00 - 238,200.00 USD annuallyUSA, TN, Nashville - 158,400.00 - 214,400.00 USD annuallyUSA, TX, Dallas - 176,100.00 - 238,200.00 USD annuallyUSA, VA, Arlington - 176,100.00 - 238,200.00 USD annually

Job DescriptionAt Amazon Web Services (AWS) we help our customers build the future with the latest cloud technology. As a leader championing customers in the Customer Solutions Management organization you will lead a team that is responsible for guiding and advancing AWS customers along their multi-year journey to the cloud. You will recruit, develop, and support a group of highly talented individuals that are obsessed with our customers’ success. Using your experience, you will work with your team, sales and other leaders across AWS to drive strategy, accelerate customer’s journey to the cloud, improve customer engagement, drive adoption and expansion of customer’s footprint on AWS, solve problems, and foster the rapid growth of the organization. The Customer Solutions Management role is a function that owns our customers journey, specifically through migrations and of customers workloads that establishes the core AWS solution which is the foundation of modernization and innovation. In addition to migrations, the CSM will drive the adoption, go live and ensure we are continuing to provide value as we increase retention and expand the customer’s footprint on AWS. The team guides our customers through the technology, operational, educational and governance aspects of a successful AWS cloud journey. They interface with customer and AWS leadership, driving collaboration between other core account groups. In this role leading our Strategic account CSMs, you will be technically capable and credible in your own right, ready to dive deep into workload adoption patterns as well as effective in shaping the customer journey and skills of your team. You must enjoy and have a track record of collaborating with product management and engineering teams to influence product and service direction. You enjoy guiding teams to scale their knowledge through others and through the development of repeatable adoption patterns. You will help team members ramp-up on AWS as well as develop speaking, writing, presentation, and executive interaction skills. You will need to be adept at interacting, communicating and partnering with other departments within AWS such as our sales, services, marketing, and professional services, as well as representing your team to executive management. Other qualities we are looking for:In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy developing talent to achieve great things. You will have a passion for educating, training, and enabling cloud adoption experts for a diverse and challenging set of Strategic customers. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience and love contributing to a shared goal. Have a strong obsession on customer success and successful cloud adoptions. The ideal candidate will have past experience working with customers or similar role and leading all aspect of successful cloud adoption and expansion.Key job responsibilities- As a key member of the customer account teams, ensure success and growth in our customers cloud journey.- Hire, on-board, train, and develop new Customer Solutions Managers from internal and external sources.- You will own the needs of your team, set and measure goals, coach and mentor employees, and contribute to the overall evolution of the technical delivery function.- Coach Customer Solutions Managers in the skills needed to successfully lead teams, manage cadence and have the wherewithal to help our customers work backwards.- Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices.- Build deep relationships with decision makers within customer accounts to enable them to be “Cloud advocates."- Act as a conduit and liaison between customers, service engineering teams and support.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business- 5+ years of leading a team with experience in hiring and developing talent experience- 10+ years of experience in customer-facing technology roles (e.g., solutions architecture, customer/field engineering, technical account management, customer success, technology consulting, or enterprise technology strategy)- 5+ years of experience engaging with senior/executive customer stakeholders (Director+ level), driving business outcomes through technology adoption- 3+ years of hands-on experience with cloud computing, including architecture patterns, migration strategies, or workload optimization- Bachelor's degree in Computer Science, Engineering, or equivalent professional experience Preferred Qualifications:- Experience advising C-suite or VP-level executives on cloud strategy, digital transformation, or GenAI/Agentic AI strategy- Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact- Experience managing teams that support complex, high-value workloads across ISV/SaaS or technology verticals- Technical depth in one or more areas: cloud migrations, application modernization, data and analytics, infrastructure optimization, security and compliance, or AI/ML/GenAI/Agentic- Strong written and verbal communication skills with the ability to translate complex technical concepts into executive-level narratives- AWS certifications (e.g., Solutions Architect Associate, Certified AI Practitioner, Machine Learning, or equivalent) or demonstrated equivalent technical depth- Experience in ISV/SaaS, platform engineering, or technology industry verticalsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, East Palo Alto - 194,300.00 - 262,800.00 USD annuallyUSA, CA, Mountain View - 194,300.00 - 262,800.00 USD annuallyUSA, CA, SANTA CLARA - 194,300.00 - 262,800.00 USD annuallyUSA, CA, San Francisco - 194,300.00 - 262,800.00 USD annuallyUSA, CA, Santa Clara - 194,300.00 - 262,800.00 USD annually

Job DescriptionAre you inspired by invention? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Last Mile Simulations and Analytics Engineering team.WW AMZL Simulations and Analytics Engineering team is looking to build out our Simulation team to drive innovation across our Last Mile network. We start with the customer and work backwards in everything we do. If you’re interested in joining a rapidly growing team working to build a unique, solutions advisory group with a relentless focus on the customer, you’ve come to the right place. This is a blue-sky role that gives you a chance to roll up your sleeves and dive into big data sets in order to build discrete event 3D simulations using tools like Flexsim, Anylogic, Emulate 3D etc and experimentation systems at scale, build optimization algorithms and leverage advanced technologies across Amazon. This is an opportunity to think big about how to solve a challenging problem for the customers.As a Sr. Simulation Scientist, you are expected to deep dive into complex problems and drive relentlessly towards innovative solutions working with cross functional teams. Be comfortable interfacing and influencing various functional teams and individuals at all levels of the organization in order to be successful. Lead strategic modelling and simulation projects related to drive process design decisions. Your expertise in synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication will enable you to answer specific business questions and innovate for the future. You will apply advanced designs and methodologies for complex use cases across Last Mile network to drive innovation. In addition, you will contribute to the end state vision for simulation and experimentation of future delivery stations at Amazon.Key job responsibilities• Lead the design, implementation, and delivery of the simulation data science solutions to perform system of systems discrete event simulations for significantly complex operational processes that have a long-term impact on a product, business, or function using FlexSim, Demo 3D, AnyLogic or any other Discrete Event Simulation (DES) software packages• Lead strategic modeling and simulation research projects to drive process design decisions• Be an exemplary practitioner in simulation science discipline to establish best practices and simplify problems to develop discrete event simulations faster with higher standards• Identify and tackle intrinsically hard process flow simulation problems (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business risk or potential for significant impact• Deliver artifacts that set the standard in the organization for excellence, from process flow control algorithm design to validation to implementations to technical documents using simulations• Be a pragmatic problem solver by applying judgment and simulation experience to balance cross-organization trade-offs between competing interests and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors for multiple simulation projects• Provide simulation data and measurements that influence the business strategy of an organization. Write effective white papers and artifacts while documenting your approach, simulation outcomes, recommendations, and arguments• Lead and actively participate in reviews of simulation research science solutions. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding within simulation data science discipline• Pay a significant role in the career development of others, actively mentoring and educating the larger simulation data science community on trends, technologies, and best practices• Use advanced statistical /simulation tools and develop codes (python or another object oriented language) for data analysis , simulation, and developing modeling algorithms• Lead and coordinate simulation efforts between internal teams and outside vendors to develop optimal solutions for the network, including equipment specification, material flow control logic, process design, and site layout• Deliver results according to project schedules and qualityA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 5+ years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience- PhD, or Master's degree and 5+ years of quantitative field research experience- Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc.- Experience communicating qualitative research methods and findings to non-qualitative researchers Preferred Qualifications:- Experience with discrete and continuous optimization methodologies and algorithms- Experience converting research studies into tangible real-world changes- Industry experience of leveraging tools such as Discrete event simulations Flexsim, Anylogic, Emulate 3D to solve complex business problemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 159,200.00 - 215,300.00 USD annually

Job DescriptionThis position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment. The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.Key job responsibilities- Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect. - Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success. - Build customer skills and proficiency with Connect. - Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value. - Develop account plans in conjunction with field teams. - Meet annual revenue targets through increased adoption of Connect. - Work with partners and ISVs to extend reach & drive adoption of AWS solutions.A day in the lifeThe Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams- 3+ years with Amazon Connect or contact/call center technology expereince Preferred Qualifications:- PMP certification, or SCRUM/Agile, SAFe certification- Experience implementing cloud services including migrations and modernization projects or similarAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's World-Wide Fulfillment By Amazon (WW FBA) organization is looking for an innovative, results-oriented, and strategic Finance Manager to partner with the Amazon Warehousing & Distribution (AWD) product, engineering, and program leadership team. This Finance professional will help steward AWD's growth as a strategic and operationally-minded leader who is not afraid of ambiguity and challenges the status quo, supporting one of FBA's most critical cost and seller-experience functions.The ideal candidate will shine in ambiguous situations, navigating between the details and big picture, playing a primary role as owner of some of our organization's most visible mechanisms and artifacts (e.g., weekly business reviews, quarterly business reviews, annual operating plans, 3-year vision plans). They will partner with AWD Product, Tech, and Operations leadership to develop and drive operational processes (Business Reviews, Finance and Operations, Goal Management), people-driven programs, and technical programs (ability to understand complex technology-driven initiatives and programs). They are able to influence successfully at all levels, think strategically, are a talented Finance Manager, strong organizer, take initiative, and operate effectively across many teams. This candidate sees around corners, is biased for action in ensuring the team is set up for success in achieving our goals.Key job responsibilitiesPartner with AWD's product and tech leadership as a strategic finance advisor, providing financial insights that inform product roadmaps, policy decisions, and investment prioritiesOwn financial reporting for the AWD business area. Understand input drivers and validate data integrity to influence strategic decision-making and long-range planning. Leverage data to surface disruptive ideas and deliver actionable guidance to business leadersDrive the end-to-end financial planning (OP1/OP2), forecasting, and month-end close processes for AWD's P&LPrioritize Controllership by identifying, resolving, or providing guidance on complex data integrity issues. Strengthen controls to mitigate financial risk and reinforce frugalityEducate business partners on financial and non-financial trade-offs. Exercise sound judgment in ambiguous environments where data may be scarce or difficult to procureSupport the financial evaluation of new product launches, geographic expansion, and policy changes—collecting and analyzing data to develop insightful reporting that drives business performance improvement and cost reductionCommunicate data clearly, concisely, and unambiguously—both written and verbal. Adapt style across audiences to articulate complex finance issues with precision. Your communications drive critical business decisionsBuild and deliver WBR/MBR/QBR financial narratives for senior leadership, translating complex operational and financial data into actionable insightsInfluence cross-functional partners (Operations Finance, Accounting, FBA business teams) to drive alignment on financial treatment, reserves, and cost allocationAbout the teamThe WW FBA Product & Tech Finance team is a specialized Finance team embedded within the SPS Finance (WW Stores Finance) organization. We provide critical financial support for key technology and product initiatives across FBA, focusing on streamlining the SPS Cost-to-Serve Monthly Business Review (MBR) process and developing data-driven insights that connect FBA operational inputs to financial outcomes. We serve as the financial bridge between technical teams and business stakeholders, translating complex technical investments into clear financial narratives that drive strategic decision-making. In close partnership with Product and Tech teams, we ensure financial accountability, optimize resource allocation, and identify operational efficiency opportunities.Our vision is to be the trusted financial partners that enable data-driven decision-making across FBA organizations. We strive to develop innovative financial models and insights that illuminate the relationship between operational metrics and financial performance, empowering leadership with actionable financial intelligence that drives profitable growth and operational excellence. We aim to simplify complex financial processes, improve visibility into cost structures, and help scale the FBA business efficiently. Through our work, we establish best practices for technology finance that scale across Amazon. We also develop finance talent with deep technical expertise and business acumen.The Amazon Warehousing and Distribution (AWD) organization provides sellers with a flexible, pay-as-you-go bulk storage solution that enables automated inventory replenishment into Prime-ready fulfillment centers. By offering seamless inventory management and visibility, AWD empowers sellers to focus on growing their business and refining product offerings while ensuring their products remain readily available across sales channels. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Sunnyvale - 104,900.00 - 179,500.00 USD annuallyUSA, WA, Bellevue - 95,400.00 - 163,200.00 USD annually

Job DescriptionAmazon Global Corporate Procurement (GCP) is looking for high-performing individuals to serve as the go-to resource for early stage and highly confidential businesses across Amazon. This role will drive cost efficiencies and help internal teams scale quickly. The Special Projects Strategic Sourcing Specialist supports a wide variety of functions (Source-to-Pay, negotiation, vendor management, process improvement, supply chain) for internal businesses that need to rapidly scale from small projects to multi-million dollar opportunities.Strategic Sourcing Specialists working under the general direction of more senior team members, manage strategic data analysis to identify new customers and drive sourcing engagements across Amazon teams and subsidiaries. In this role, you'll design innovative sourcing and vendor management strategies and lead sourcing engagements across a wide range of business units. Your mission? Improve performance, optimize efficiency, ensure top-notch quality, and enable new initiatives to launch and scale with lightning speed.Demonstrating a passionate commitment to solving innovative problems, you will help identify new business opportunities for the Sourcing team, handle and execute sourcing initiatives, and vendor management; communicating efficiently and effectively with stakeholders across various business units. Adept at juggling multiple priorities, you will thrive in the fast-paced, dynamic environment, contributing to both short-term tactical and long-term strategic efforts. Does this sound like your next great challenge? If you're passionate about finding the right products,, goods and services at the right time from the right suppliers and comfortable with ambiguity we want to hear from you.Come join our fast-paced, innovative team and help Amazon make history in Corporate Procurement. Apply today!A day in the lifeAs a Special Projects Strategic Sourcing Specialist, you will support complex sourcing projects from start to finish. This will involve closely engaging with a diverse array of internal and external stakeholders to identify sourcing strategy - that balances business needs, effort, and efficiencies. - Identify new internal customers and sourcing opportunities utilizing analysis from multiple sources - Review spend data, contract pipelines, and market trends for key spend categories- Contribute to cross-functional team meetings to align on Source-to-Pay priorities and requirements- Contribute to ongoing customer and vendor management, including development of category and vendor management plans- Partner with business, finance, and legal leaders to identify and implement Procure-to-Pay best practices including savings and controllership- Work closely with engineers, scientists, technical stakeholders, and leadership to ensure products and services meet the needs of the business- Conduct market research and prepare RFP documents for upcoming sourcing projects- Manage the RFP process, evaluate proposals, negotiate commercial deal terms and contracts, and create award recommendations- Provide procurement analytics and insights to support data-driven decision making- Stay up-to-date on industry trends and best practices in strategic sourcing- Track spend and consumption across key agreements. Identify associated risksAbout the teamOur Global Corporate Procurement (GCP) special projects team engages with early stage Amazon teams that do not otherwise have dedicated procurement , business development, or vendor management support. This team focuses on the unique needs of early stage teams to increase cost efficiencies and as a value-added accelerator. The team serves as internal consultants and embedded procurement resources across multiple categories and industries. Basic Qualifications:- 2+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience Preferred Qualifications:- MBA, or MS degree- Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent)- Experience understanding needs of business and end customers and translating them into right solutions- 4+ years of drafting and negotiating the legal terms in a broad range of standard commercial contracts experience- Experience being responsible/leading large and complex negotiations- Experience handling multiple projects simultaneously- Can show strong verbal and written communication skills- Ability to assess risk and concisely explain complex issues to principal business owners- Strong analytical skills including the ability to quickly synthesize, distill and draw conclusions on large amounts of disparate dataAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 84,500.00 - 147,900.00 USD annually

Job DescriptionAs an Account Manager in Amazon US Global Selling team, you will work with large Amazon US Sellers helping them expand their online retail business to Amazon websites in Europe, Asia, South America and Australia. You will work with Seller's leadership team, identify decision makers and align them to take actions required to expand their business to Amazon's global websites. You will build and cultivate strong working relationships with sellers in your portfolio; be a trusted advisor and a business advocate. You will also partner with US Services Providers to help your sellers get required tax and product compliance for global selling. You will be comfortable with 6+ month sales cycle taking the sellers through step-by-step process to launch on a new Amazon country website. Success in this role will be evaluated based on number of sellers, unique selection and revenue that you drive from the sellers in your portfolio. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of Sellers on Amazon's global websites.In addition to your day-to-day role working with sellers, you will contribute to business strategy development, program management, and cross-functional initiatives that drive growth at scale. You will own and maintain programs, write business documents (narratives, strategy papers, operational reports), and partner with product teams to translate field insights into platform improvements. You will use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners' experience. As automation and AI reshape how we work, you will be expected to leverage data analysis and tooling to drive efficiency, surface insights, and inform decision-making beyond your individual seller portfolio.Ideal candidates will thrive in an ambiguous environment where they must develop, evolve and implement business strategies to deliver results, have relentlessly high standards, and operate as a business owner who can balance seller-facing account management with program-level thinking.Key job responsibilities• Build strong relationships with CXO level stakeholders in Seller's organization to drive decisions and actions required to launch Seller's business on Amazon's global online stores.• Pitch CXO level stakeholders on benefit of selling their products on Amazon's global online stores in Europe, Asia and South America.• Guide sellers on step-by-step process on global account registration, tax and product compliance etc.• Leverage Amazon Quick Suite AI tools to analyze Seller performance data and identify actions to grow sellers' business.• Earn seller's trust and foster strong relationships with sellers to align them on acting on identified growth opportunities.• Prepare and conduct monthly business reviews with CXO stakeholders in Sellers Org. regarding progress and roadblocks to increase their revenue on Amazon's global website.• Collaborate with other account managers and program teams on best practices; iterate on approaches while measuring impact, to intelligently drive growth initiatives.• Analyze large datasets using Excel, and internal BI tools to identify trends, diagnose conversion gaps, and produce actionable reports for leadership.• Partner with product teams to translate seller feedback and field intelligence into feature requirements and platform improvements.About the teamAmazon Global Selling team helps Amazon Sellers reach new customers around the world. The US Global Selling (USGS) team owns the full business lifecycle of North American sellers expanding into Amazon's 19 global marketplaces. Our mission is to make US marketplace selection accessible and affordable to Amazon customers worldwide. While US sellers excel on Amazon.com, it is just the beginning of their potential global expansion journey. We're dedicated to simplifying global expansion and international selling for US sellers, working closely with them on both technical and non-technical aspects of product, supply chain, compliance, logistics, etc. Amazon Global Selling team's vision is to be the first choice for all US retail businesses to go global. We operate with the agility of a startup and a singular mission: to empower US retailers to expand their business worldwide. Basic Qualifications:- 4+ years of B2B sales experience- Experience with sales targets, business development, and customer satisfaction- Experience building customer relationships- 4+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience- Experience with Microsoft Office products, applications, and Salesforce.- Proficiency in Excel (pivot tables, VLOOKUP, data modeling) and comfort working with large datasets- Experience writing business documents, reports, or strategy narratives for leadership audiences Preferred Qualifications:- 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- Experience in a client facing consultative role working with large, complex enterprise customers- Experience engaging with customer relationships at the CXO level- Experience with QuickSight dashboard and visual creation- Experience analyzing large datasets and translating them to actionable business insightAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 120,800.00 USD annually

Job DescriptionAmazon’s World-Wide Fulfillment By Amazon (WW FBA) organization is looking for an innovative, results-oriented, and strategic Finance Manager to partner with the WW FBA Product, Tech and Operations leadership team. This Finance professional will help steward our growth into this complex but fast-growing space as a strategic and operationally-minded leader who is not afraid of ambiguity and challenges the status quo.The ideal candidate will shine in ambiguous situations, navigating between the details and big picture, playing a primary role as owner of some of our organization’s most visible mechanisms and artifacts (e.g., weekly business reviews, quarterly business reviews, annual operating plans, 3-year vision plans). They will partner with WW FBA Product, Tech and Operations leadership team to develop and drive operational processes (Business Reviews, Finance and Operations, Goal Management), people-driven programs, technical programs (ability to understand complex technology-driven initiatives and programs). They are able to influence successfully at all levels, think strategically, are a talented Finance Manager, strong organizer, take initiative, and operate effectively across many teams. This candidate sees around corners, is biased for action in ensuring the team is set up for success in achieving our goals.Key job responsibilities- Oversee financial reporting for your business area. Understand input drivers and validate data integrity to influence strategic decision-making and long-range planning. Leverage data to surface disruptive ideas and deliver actionable guidance to business leaders globally.- Prioritize Controllership by identifying, resolving, or providing guidance on complex data integrity issues. Strengthen controls to mitigate financial risk and reinforce frugality.- Educate business partners on financial and non-financial trade-offs. Exercise sound judgment in ambiguous environments where data may be scarce or difficult to procure.- Communicate data clearly, concisely, and unambiguously—both written and verbal. Adapt style across audiences to articulate complex finance issues with precision. Your communications drive critical business decisions.- Collect and analyze data to develop insightful reporting that drives business performance improvement and cost reduction.- Have Backbone; Disagree and Commit to foster constructive dialogue, harmonize conflicting views, and drive decisions. Serve as a positive, collaborative influencer who models operational excellence and efficiency for new team members.About the teamWhat We DoThe WW FBA Inventory Optimization Services Finance team is a specialized Finance team embedded within the SPS Finance (WW Stores Finance) organization. We provide critical financial support for key technology and product initiatives across FBA, focusing on streamlining the SPS Cost-to-Serve Monthly Business Review (MBR) process and developing data-driven insights that connect FBA operational inputs to financial outcomes. We serve as the financial bridge between technical teams and business stakeholders, translating complex technical investments into clear financial narratives that drive strategic decision-making. In close partnership with Product and Tech teams, we ensure financial accountability, optimize resource allocation, and identify operational efficiency opportunities.Team VisionTo be the trusted financial partners that enable data-driven decision-making across FBA organizations. We strive to develop innovative financial models and insights that illuminate the relationship between operational metrics and financial performance, empowering leadership with actionable financial intelligence that drives profitable growth and operational excellence.We aim to simplify complex financial processes, improve visibility into cost structures, and help scale the FBA business efficiently. Through our work, we will establish best practices for technology finance that scale across Amazon. We will also develop finance talent with deep technical expertise and business acumen. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 4+ years of leading cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 80,900.00 - 135,200.00 CAD annually

Job DescriptionAWS Elastic Block Store (EBS) delivers high-performance block storage for EC2 instances. As a foundational AWS service, we tackle performance problems crossing hardware and software boundaries, including networks and storage devices. We optimize latency, throughput, and efficiency at massive scale—and we want your help.Key job responsibilitiesYou will work with a high performance C++ software stack to reduce latency measured at microsecond scale. You will design and solve for performance, availability and scalability problems. You will have opportunities to develop software on the latest platforms and drive the roadmap for the next generation. You will have an immediate impact on millions of customers, improving their experience as their applications run in the AWS Cloud.A day in the lifeYou will collaborate with and learn from the industry's best minds to solve interesting and challenging problems at an enormous scale on a daily basis. This collaboration extends beyond just the team in EBS. You will have the opportunity to work with many other teams in AWS to build a secure, performant, and reliable system.About the teamThe AWS Elastic Block Store (EBS) Performance team is comprised of a diverse set of deep systems level software experts. We ensure EBS customers get consistent and low latency IO. We own everything from the long term roadmap, design, implementation, and testing to the day to day monitoring and observability of the system. Being at the heart of much of what AWS does presents numerous opportunities for growth and collaboration.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually