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    Job DescriptionAmazon is looking for a Senior Financial Analyst to play a key role on our Alexa Finance team, supporting Alexa+, a new monetization initiative. Over the past decade Amazon has developed a number of market-leading, innovative, and fast-growing digital businesses including Kindle, Kindle Fire Tablets, Fire TV and Echo. This is an exciting opportunity for an entrepreneurial minded candidate who wants to join one of the most innovative businesses at Amazon and one of the fastest growing segments within Alexa.As a Senior Financial Analyst, you will work directly with business leaders to identify opportunities and develop business cases. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be strategic, analytical, and have a demonstrated ability to effectively manage the financial responsibilities of a complex business. It requires strong business modeling skills, a keen attention to detail, and ability to work in a fast-paced environment. The candidate must have the aptitude to incorporate new approaches and methodologies (including statistical concepts) while dealing with big data. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.Key job responsibilities• Leading the financial planning and forecasting process for a business initiatives under Alexa+• Building and presenting KPI dashboards with financial and business insights each month and quarter for specific business metrics• Owning finance communication with the business teams on product performance, long term planning, risks, and opportunities.• Driving automation and scale of financial reporting in order to simplify process for internal stakeholders (e.g., finance peers and monetization partners)• Lead deep dives into key cost drivers for month end reviews, forecasts, and annual operating plans Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field Preferred Qualifications:- Experience in financial modeling, P&L management or analysis- Experience in verbal and written communication for executive level leadersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 82,700.00 - 117,100.00 USD annually
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    Job DescriptionWould you like to own driving revenue and customer engagements for a leader in the Cloud Computing business? Would you like to be part of a rapidly growing team focused on increasing adoption of Amazon Web Services (AWS) by engaging with nonprofit research organizations, specifically those working in Life Sciences/Genomics, Healthcare, Social/academic policy, Environmental or Applied Sciences Research?Nonprofit research organizations are rapidly adopting AWS as part of their mission impacting IT strategies. They are quickly recognizing the value of AWS by reducing capital expenditures and driving efficiencies, thereby allowing them to put money back into their missions. Do you have the sales experience, technical background and customer relationships to help further establish AWS as a leading cloud platform provider to this important customer base?As an Account Executive with AWS focusing on the nonprofit market, you will have the exciting opportunity to help shape and deliver on a strategy that focuses on customer success, building mind share and driving broad use of Amazon’s utility computing services to support their mission.The ideal candidate will have sales and/or consulting experience within this market, a strong understanding of segment-specific challenges, strong relationships within the customer base and the consulting community that serves this market.The Account Executive will be a strong analytical thinker who thrives in fast-paced dynamic environments, has a strong technical interest, and a passion for nonprofits. They should be a self-starter who is prepared to develop and execute an account coverage plan with aggressive revenue targets. A background that includes strategic engagement within the mission areas at the CxO level and with IT leadership and architects, will be critical to success.Key job responsibilities- Drive revenue and market share in a defined territory and within the research vertical- Meet or exceed quarterly revenue targets.- Develop and execute against a comprehensive account/territory plan.- Create & articulate compelling value propositions around AWS services specific to the CxO level.- Accelerate customer adoption.- Maintain a robust sales pipeline.- Work with partners to extend reach & drive adoption.- Manage contract negotiations.- Develop long-term strategic relationships with key accounts.- Ensure customer satisfaction.- Expect moderate travel.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience- Bachelor's degree Preferred Qualifications:- Experience using sales CRM tools such as Salesforce- Experience (technical or educational) in Engineering or Computer Science- Experience in direct sales or business development in software, cloud or SaaS markets selling to C-level executivesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 123,100.00 USD annually
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    Job DescriptionAmazon Health Services (AHS) is reimagining how customers access and experience healthcare — making it easier, more affordable, and more convenient. AHS spans Amazon Pharmacy, One Medical, and a growing portfolio of services that put customers first across primary care, pharmacy, and specialty needs. Within AHS, Amazon Pharmacy is building the most convenient, transparent, and lovable pharmacy experience in the world — and we're still early. We are growing rapidly, serving millions of customers, expanding partnerships across healthcare, and reinventing what it means to get medications delivered to your door with speed, simplicity, and clinical quality.Amazon Pharmacy Finance is the strategic finance partner to this business. We sit at the intersection of strategy, operations, and execution, focused on driving sustainable growth, advising senior leadership on high judgment decisions, and building the financial foundation for Pharmacy's growth. Our team partners across Pharmacy, AHS, Operations, WW Stores, and broader Amazon. We are building an AI-native finance team, using generative AI, agentic workflows, and automation to transform how we plan, forecast, analyze, drive controllership, and communicate.We are looking for a Principal Finance Manager to serve as a strategic finance leader within Amazon Pharmacy Finance, reporting directly to the Pharmacy Finance Director. This is a high-impact, high-visibility leadership role for a senior finance professional who thrives in ambiguity, brings strong judgment to complex decisions, and is energized by the opportunity to help build. In this role, you will serve as a strategic advisor to the Amazon Pharmacy Finance Leadership Team, owning strategic analyses and executive-level communications that shape Pharmacy's long-range trajectory and business decisions, with AI fluency as a core lever to scale your impact. This is a role for someone who wants to build something, not just manage it, influencing decisions that will define how Amazon Pharmacy grows, where we show up for customers, and how we deliver care for the next decade.This role offers significant career growth opportunities within Amazon Pharmacy Finance and across the broader Amazon Health Services portfolio and Amazon Finance.Key job responsibilities• Strategic Advisor — Serve as a trusted strategic advisor to the Pharmacy Finance Leadership Team, helping shape decisions that will define Amazon Pharmacy's growth trajectory, market presence, and care delivery model. Bring deep pharmacy industry experience (e.g., payer, PBM, or other relevant pharmacy experience) to high-judgment business decisions and emerging opportunities. Proactively identify financial, regulatory, and operational risks. Influence decisions at the VP and SVP level across Amazon Health Services.• Long-Range Planning & Growth — Drive strategic analyses for Pharmacy's growth, translating ambiguous opportunities into long-range financial plans with clear trade-offs and quantified alternatives for senior leaders.• Executive Communications — Translate complex financial stories into executive-ready insight that drives leadership alignment.• Cross-Functional Influence & Org Mechanisms — Partner with senior leaders across Pharmacy, AHS, Operations, and broader Amazon to drive alignment on strategic priorities. Build the mechanisms that scale how the leadership team operates and decides.• Financial Controllership & Governance — Promote a strong controllership environment, ensuring integrity of financial reporting and sound judgment on governance matters in a business scaling rapidly.• AI Fluency & Innovation — Apply AI fluency to modernize how Pharmacy Finance operates — leveraging generative AI, agentic workflows, and automation to accelerate analysis, sharpen insight, and unlock capacity for the most strategic work.• Talent Development — Raise the bar for the Pharmacy Finance organization through mentorship, knowledge sharing, and building frameworks that scale how others operate. Basic Qualifications:- 10+ years of tax, finance or a related analytical field experience- 7+ years of finance technology, forecast & budgeting, or other finance-focused competency experience- 3+ years of healthcare experience, including Pharmacy industry, payers, Pharmacy Benefit Managers (PBMs), pharmacy operations, specialty pharmacy, or healthcare reimbursement models. Preferred Qualifications:- Experience in a leadership position managing finance, accounting and operational processesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 139,100.00 - 188,200.00 USD annuallyUSA, WA, Seattle - 139,100.00 - 188,200.00 USD annually
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    Job DescriptionAmazon Health Services (AHS) is reimagining how customers access and experience healthcare — making it easier, more affordable, and more convenient. AHS spans Amazon Pharmacy, One Medical, and a growing portfolio of services that put customers first across primary care, pharmacy, and specialty needs. Within AHS, Amazon Pharmacy is building the most convenient, transparent, and lovable pharmacy experience in the world — and we're still early. We are growing rapidly, serving millions of customers, expanding partnerships across healthcare, and reinventing what it means to get medications delivered to your door with speed, simplicity, and clinical quality.Amazon Pharmacy Finance is the strategic finance partner to this business. We sit at the intersection of strategy, operations, and execution, focused on driving sustainable growth, advising senior leadership on high judgment decisions, and building the financial foundation for Pharmacy's growth. Our team partners across Pharmacy, AHS, Operations, WW Stores, and broader Amazon. We are building an AI-native finance team, using generative AI, agentic workflows, and automation to transform how we plan, forecast, analyze, drive controllership, and communicate.We are looking for a Principal Finance Manager to serve as a strategic finance leader within Amazon Pharmacy Finance, reporting directly to the Pharmacy Finance Director. This is a high-impact, high-visibility leadership role for a senior finance professional who thrives in ambiguity, brings strong judgment to complex decisions, and is energized by the opportunity to help build. In this role, you will serve as a strategic advisor to the Amazon Pharmacy Finance Leadership Team, owning strategic analyses and executive-level communications that shape Pharmacy's long-range trajectory and business decisions, with AI fluency as a core lever to scale your impact. This is a role for someone who wants to build something, not just manage it, influencing decisions that will define how Amazon Pharmacy grows, where we show up for customers, and how we deliver care for the next decade.This role offers significant career growth opportunities within Amazon Pharmacy Finance and across the broader Amazon Health Services portfolio and Amazon Finance.Key job responsibilities• Strategic Advisor — Serve as a trusted strategic advisor to the Pharmacy Finance Leadership Team, helping shape decisions that will define Amazon Pharmacy's growth trajectory, market presence, and care delivery model. Bring deep pharmacy industry experience (e.g., payer, PBM, or other relevant pharmacy experience) to high-judgment business decisions and emerging opportunities. Proactively identify financial, regulatory, and operational risks. Influence decisions at the VP and SVP level across Amazon Health Services.• Long-Range Planning & Growth — Drive strategic analyses for Pharmacy's growth, translating ambiguous opportunities into long-range financial plans with clear trade-offs and quantified alternatives for senior leaders.• Executive Communications — Translate complex financial stories into executive-ready insight that drives leadership alignment.• Cross-Functional Influence & Org Mechanisms — Partner with senior leaders across Pharmacy, AHS, Operations, and broader Amazon to drive alignment on strategic priorities. Build the mechanisms that scale how the leadership team operates and decides.• Financial Controllership & Governance — Promote a strong controllership environment, ensuring integrity of financial reporting and sound judgment on governance matters in a business scaling rapidly.• AI Fluency & Innovation — Apply AI fluency to modernize how Pharmacy Finance operates — leveraging generative AI, agentic workflows, and automation to accelerate analysis, sharpen insight, and unlock capacity for the most strategic work.• Talent Development — Raise the bar for the Pharmacy Finance organization through mentorship, knowledge sharing, and building frameworks that scale how others operate. Basic Qualifications:- 10+ years of tax, finance or a related analytical field experience- 7+ years of finance technology, forecast & budgeting, or other finance-focused competency experience- 3+ years of healthcare experience, including Pharmacy industry, payers, Pharmacy Benefit Managers (PBMs), pharmacy operations, specialty pharmacy, or healthcare reimbursement models. Preferred Qualifications:- Experience in a leadership position managing finance, accounting and operational processesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 139,100.00 - 188,200.00 USD annuallyUSA, WA, Seattle - 139,100.00 - 188,200.00 USD annually
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    Job DescriptionThe AWS Global Real Estate Team is looking for a Site Acquisitions Manager based in EMEA (Dublin, Frankfurt or London). In this role, you will have the opportunity to shape and execute on strategies to expand our Data Center portfolio and related infrastructure. You will help develop where we go, negotiate the business contracts and deliver the infrastructure needed to provide best in market Data Center projects.Our Site Acquisitions Managers; Have a real estate, development, business, financial, strategic and technical background that enables them to drive engagement and develop strategic alternatives from inception to conclusion. Have the ability to negotiate multi-million dollar contracts for real estate and infrastructure transactions. Have the ability to think strategically about business, market, and technical challenges with the skill to build and convey compelling value strategy plans. Prepare, review and negotiate financial analysis of potential deal structures. Have strong negotiation abilities to include legal document review and negotiation in conjunction with legal counsel. Are willing and able to travel roughly 50% of the time both domestically and internationally. Have strong analytical skills with ability to provide big picture insights from multiple sources of data. Prioritize, manage time effectively and are self-starters.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesIn this role you will: Negotiate real estate development transactions, from beginning to end including strategy development,business term negotiation and support full legal negotiation. Serve as a key member of the Site Acquisitions team in developing growth strategies for specific markets. Execute on the strategic plan while interacting with internal stakeholders (e.g. product teams,energy, fiber, design, construction, legal, tax, etc.). Understand the technical requirements of our engineering teams and developing solutions that meet the design and business targets. Have involvement in the full construction process to deliver all aspects of a project to include building, data center specific power, and all other site utilities. Prepare and present transaction summaries to the senior management team regarding progress, financial approvals and overall deal costs / benefits. Manage of multiple complex contract negotiations simultaneously.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, , and passionate voices our teams bring to everything we do Basic Qualifications:- Experience in real estate transactions- Experience in large complex deal negotiations with a successful track record Preferred Qualifications:- Bachelor's degree or equivalent in business, management, real estate, or another related fieldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency.Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Ability to work in and lead a team • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes.This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays. This role requires work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments)This role may require travel, up to 25% of the timeExport Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications:- FAA Part 107 Remote Pilot Certificate- High School diploma or equivalent- Knowledge of weather patterns for flight operations- Experience interpreting flight monitoring systems or similar technical platforms- Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms- Experience working with computer systems and troubleshooting- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach- Travel up to 25% of the time- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts- Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions Preferred Qualifications:- Experience in aviation, drone operations, or a similar real-time monitoring role- Experience with technical or engineering record keeping methods and tools- Can show excellent decision-making capabilities under pressure- Experience with risk assessment and mitigation- Can show ablitiy to multitask in a fast-paced environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, NE, Omaha - 23.00 - 40.00 USD hourlyUSA, NE, Omaha - 35.00 - 35.00 USD hourly
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    Job DescriptionWe are seeking an Aerospace Manufacturing Engineer to join Amazon Leo. In this role, you will be a significant and autonomous contributor responsible for the design, fabrication, and commissioning of manufacturing tools and processes for aerospace flight hardware. You will lead team discussions on product design, schedules, and prioritization while serving as the main point of contact for supplier production teams. This position requires solving manufacturing engineering problems with team guidance, applying lean manufacturing principles and root cause analysis methodologies to drive continuous improvement and deliver high-quality manufacturing solutions that ensure production readiness across manufacturing lines.Key job responsibilitiesDesign, fabricate, and commission manufacturing tools and processes for aerospace flight hardware productionParticipate in structured problem-solving initiatives using root cause analysis methodologies (5 Whys, Fishbone Diagrams, 8D) to identify and resolve manufacturing defects and non-conformancesImplement lean manufacturing tools and techniques including Value Stream Mapping, Kaizen events, 5S, and waste elimination to optimize production processesLead team/product design, schedule, and prioritization discussionsServe as the main point of contact supporting supplier production teams on schedule, design, qualification, and launch activitiesDefine operation steps and sequencing within ERP tools, collaborating with design and quality engineers to ensure conforming product and traceability requirementsConduct cycle time analysis and implement process improvements to reduce manufacturing cycle time and improve labor efficiencyEnsure end-to-end production readiness and provide line-side support for manufacturing linesDefine best practices for handling mechanical hardware, sensitive electronics, and electrical componentsUse Statistical Process Control (SPC) and quality data analysis tools to detect processes going out of control and implement corrective actionsPresent proposals and data analysis to leadership demonstrating requirements will be metDrive initiatives involving engineering peers and internal partners such as production managers and advanced production coordinatorsCreate and execute improvement plans to address quality excursions using structured problem-solving methodologiesA day in the lifeYour responsibilities will include identifying and resolving environmental testing issues to keep testing on schedule, as well as driving efficiency improvements through tooling, automation, and design or process changes. You will collaborate closely with design, tooling, dynamics, thermal, test and electrical engineering teams to achieve these objectives.30% on the shop floor, working with production teams to implement new processes, review & solve key technical blockers in production, performing production development testing, etc.40% independent development work analyzing production and test data to identify and implement key production improvement actions, acting on quality escapes by developing and implementing new quality control measures, developing & executing to existing roadmaps for capacity increase, process simplification, etc.30% meeting settings, collaborating with others on topics such as new design introductions, production process change management, production solution finding reviews, etc.About the teamWe are a fast-paced, data-driven team working with leaders in multiple technology areas to deliver the best product for our customers. We hold each other to relentlessly high standards, and constantly look for ways to improve the product’s performance, quality and cost. We are motivated by technical challenges and want individuals who are excited for the fast pace of production. Basic Qualifications:- Experience with test plan development, building the necessary test bench infrastructure, developing tests and verifying the design- Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or an equivalent field- Broad knowledge of engineering concepts (i.e., statistical process control, mechanical and electrical engineering fundamentals) Preferred Qualifications:- Lean Six Sigma Green Belt or Black Belt certification- Experience participating in daily Kaizen events to identify and implement process improvement change initiativesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Kirkland - 96,600.00 - 160,000.00 USD annually
  1. Amazon

    DCO tech 3, DCO - Hayward

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    Job DescriptionAmazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team.Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.Travel Expectations: up to 10% between locationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion Basic Qualifications:- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CA, Hayward - 32.00 - 56.00 USD hourly
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    Job DescriptionAmazon is seeking a Patient Financial Services Specialist to join our Healthcare Financial Operations team. In this individual contributor role, you'll serve as the trusted voice for patients navigating complex billing and insurance questions, combining technical expertise with genuine empathy to deliver exceptional experiences.You'll answer inbound patient inquiries and manage the team's work queues to ensure timely resolution. You'll also help develop performance metrics and support AI-driven improvements, including sentiment analysis for inquiry responses and self-service tools. Additionally, you'll train colleagues in effective patient interactions and queue management practices. You will play a key role in analyzing trends with patients and with the business at large and will work with cross functional teams to resolve these defects. This role is ideal for someone who thrives in fast-paced environments, possesses exceptional communication skills, and is passionate about using technology and data to improve patient experiences. You'll influence team practices, drive operational excellence through efficient inquiry management, and contribute to AI initiatives—all while making a meaningful difference in patients' lives.Key job responsibilitiesIn this strategic role, you'll answer inbound patient inquiries and actively manage the team's work queues to ensure timely resolution of patient billing and insurance questions. You'll handle complex escalations with empathy, working toward a 1-touch or no-touch resolution model that maximizes satisfaction while maintaining efficiency.You'll develop new KPIs to measure team effectiveness, queue management efficiency, and patient satisfaction, using analytics to identify improvements. Your work will directly impact first contact resolution rates, response times, satisfaction scores, and operational efficiency.You'll contribute to AI-driven initiatives, including sentiment analysis tools and self-service capabilities for zero-touch resolution. Working collaboratively, you'll develop training programs focused on empathetic patient interactions and effective inquiry management. You will work with cross functional teams to inform them of defects and trends so they can create root cause solutions upstream. You'll mentor colleagues on best practices for sensitive billing conversations, collect and analyze patient feedback, generate reports on key metrics for leadership, and develop strategic recommendations to support automation initiatives and process standardization. Basic Qualifications:- Bachelor's degree or equivalent- 3+ years of professional experience- 5+ years of healthcare customer service experience Preferred Qualifications:- 3+ years of creating process improvements with automation and analysis experience- 3+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 5+ years of healthcare revenue cycle experience in a hospital or physician settingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, ARLINGTON - 57,400.00 - 86,100.00 USD annuallyUSA, VA, Arlington - 57,400.00 - 86,100.00 USD annually
    • Full Time
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    Job DescriptionAmazon is seeking a Patient Financial Services Specialist to join our Healthcare Financial Operations team. In this individual contributor role, you'll serve as the trusted voice for patients navigating complex billing and insurance questions, combining technical expertise with genuine empathy to deliver exceptional experiences.You'll answer inbound patient inquiries and manage the team's work queues to ensure timely resolution. You'll also help develop performance metrics and support AI-driven improvements, including sentiment analysis for inquiry responses and self-service tools. Additionally, you'll train colleagues in effective patient interactions and queue management practices. You will play a key role in analyzing trends with patients and with the business at large and will work with cross functional teams to resolve these defects. This role is ideal for someone who thrives in fast-paced environments, possesses exceptional communication skills, and is passionate about using technology and data to improve patient experiences. You'll influence team practices, drive operational excellence through efficient inquiry management, and contribute to AI initiatives—all while making a meaningful difference in patients' lives.Key job responsibilitiesIn this strategic role, you'll answer inbound patient inquiries and actively manage the team's work queues to ensure timely resolution of patient billing and insurance questions. You'll handle complex escalations with empathy, working toward a 1-touch or no-touch resolution model that maximizes satisfaction while maintaining efficiency.You'll develop new KPIs to measure team effectiveness, queue management efficiency, and patient satisfaction, using analytics to identify improvements. Your work will directly impact first contact resolution rates, response times, satisfaction scores, and operational efficiency.You'll contribute to AI-driven initiatives, including sentiment analysis tools and self-service capabilities for zero-touch resolution. Working collaboratively, you'll develop training programs focused on empathetic patient interactions and effective inquiry management. You will work with cross functional teams to inform them of defects and trends so they can create root cause solutions upstream. You'll mentor colleagues on best practices for sensitive billing conversations, collect and analyze patient feedback, generate reports on key metrics for leadership, and develop strategic recommendations to support automation initiatives and process standardization. Basic Qualifications:- Bachelor's degree or equivalent- 3+ years of professional experience- 5+ years of healthcare customer service experience Preferred Qualifications:- 3+ years of creating process improvements with automation and analysis experience- 3+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 5+ years of healthcare revenue cycle experience in a hospital or physician settingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, ARLINGTON - 57,400.00 - 86,100.00 USD annuallyUSA, VA, Arlington - 57,400.00 - 86,100.00 USD annually
    • Full Time
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is hiring a Product Design Electrical Engineer with Medium Voltage Switchgear and/or Medium Voltage Transformer experience for our Electrical Products and Services team. The Electrical Products and Services Team is a AWS's Data Center Engineering global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center footprint.The Electrical Products and Services team works to design and develop resilient, cost-effective electrical distribution products and systems. As an engineer at Amazon, we are responsible for achieving world class uptime for our customers. We drive continuous advancements and improvements with our designs and communicate technical direction to Senior Leadership. We seek new ways to enhance the reliability, scalability, and cost effectiveness of our engineering designs. As an engineer at Amazon, you can design, innovate, and improve the products our customers rely on.Amazon offers a fast-paced, fun, and exciting work environment. We continue to grow at exponential rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning experiences. Amazon’s work environment is unique in every aspect and offers an exceptional opportunity for the right candidate.If you are a natural leader, smart and worked with high performing team of engineers that enjoys working with complex problems we want you! At Amazon, you will be responsible for working on product designs and supporting our wide variety of customers. Great ideas are encouraged and supported. Ingenuity is the main mechanism which supports our focus on quality, speed, and cost.At Amazon, teamwork is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As a product engineer at Amazon, you will be working with other internal groups as well as external groups including engineering service providers, manufacturers, vendors, inspectors, third party testing labs and contractors.Amazon has a global presence. Travel will be necessary but shouldn’t be more than 30%. International support will be part of the job, and some international travel may be necessary. Your contribution could consist of leading international projects and could require developing engineering information packages. An understanding of international electrical product design requirements is helpful but not necessary.Key job responsibilities* Work with internal partner teams to solicit customer input and define design requirements for product design.• Lead new product design, development and qualification of critical electrical power distribution equipment for AWS datacenters with primary focus on MV switchgear and transformers as well as connecting dependencies with LV switchgear and power distribution.• Develop Capex and Opex spending budgets taking into account development costs with vendors, prototyping needs, testing and specialized tooling requirements.• Work with global suppliers and manufacturers to specify appropriate electrical equipment and components, ensuring tier 2-3 supply chain resiliency.• Ensure compliance with UL, CSA, IEC and federal, state and municipal requirements and building codes across different countries through appropriate levels of testing.• Validate design through prototype, pre-production and first-of-kind builds, conducting DFx and value engineering analysis through each step and updating design and documentation.• Work with field engineering and commissioning teams to properly test and validate installation, operation, and performance of electrical products.• Ability to provide support for manufacturing activities for the new products on concurrent projects in multiple geographical locations.• Be a leader within the product development team as well as within internal and external teams that support the data center.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience- 5+ years of commissioning experience- Bachelor's degree in Electrical Engineering or a related field- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities- Experience researching new designs, technologies, and construction methods of data center equipment and facilities- Experience in commissioning- Knowledge of mechanical or electrical systems design Preferred Qualifications:- Professional Engineer License- Experience with building codes and regulations for your region- Experience carrying design concepts through exploration, development, and into deployment or mass production- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OH, COLUMBUS - 116,800.00 - 160,000.00 USD annuallyUSA, TX, Austin - 116,800.00 - 160,000.00 USD annuallyUSA, VA, Herndon - 116,800.00 - 160,000.00 USD annuallyUSA, WA, Seattle - 116,800.00 - 160,000.00 USD annually
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    Job DescriptionThe Workplace Incident Management (WIM) Team is searching for a WIM Investigator II to join the team. In this role, you will conduct investigations and threat assessments involving acts of violence, threats of violence and potential for violence/concerning behaviors. This position is an individual contributor and will report to the Regional WIM Manager, AMER Region.The WIM Investigator II is responsible for the day-to-day management of workplace incidents. To accomplish this, the WIM Investigator II will use knowledge and skill to decide which actions to take to meet goals, design short-term solutions, and deliver with limited guidance. The WIM Investigator II will lead multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, Legal) and security partners (e.g., site security, intelligence analysts) to assess behavior, investigate actions, and implement appropriate.Key job responsibilities• Work collaboratively with cross-functional stakeholders (e.g., Human Resources, Employee Relations, Legal) and security partners (site security, intelligence analysts) to meet team goals.• Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons, deciding which actions to take and designing short-term solutions with limited guidance.• Organize, prioritize, and investigate multiple incidents concurrently, as part of a caseload, with overlapping deadlines and changing priorities—making trade-offs between time, quality, and resources.• Conduct interviews of impacted employees, witnesses, and/or persons of interest.• Analyze CCTV video, access control systems, and other data collection capabilities.• Use an internal case management system for documentation of threat assessments and/or investigations.• Deliver detailed, well-organized, factual, and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders related to workplace incidents. Communication must be clear and concise in both verbal and written formats (e.g., narratives, executive summaries, proposal docs, fear management approaches).• Optimize operational excellence procedures and processes to improve team efficiency.• Provide guidance to peers and regularly support and mentor team members.• Develop mitigation/management plans — Recommending and implementing risk mitigation strategies beyond just "protective measures"• Training and awareness — Provide workplace violence prevention training, education, and outreach to employees and managers• After-action reviews — Conduct post-incident reviews and managing corrective action efforts• Emergency/on-call response — Availability for after-hours emergenciesAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Bachelor's degree or equivalent in Business, Criminal Justice, Social Work, Human Resources, Psychology, or related field from an accredited college or university Preferred Qualifications:- Master's degree or equivalent in Business, Criminology, Social Work, Human Resources, Psychology, or related field from an accredited college or university- Experience managing project work streams and delivering milestones with limited guidance.- Demonstrated ability to optimize procedures and processes and contribute best practices across teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Irvine - 74,400.00 - 130,100.00 USD annuallyUSA, MA, Westboro - 74,400.00 - 130,100.00 USD annuallyUSA, TN, Nashville - 72,900.00 - 127,500.00 USD annuallyUSA, WA, Seattle - 80,200.00 - 130,100.00 USD annually
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    Job DescriptionCome be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible and join us in building and celebrating the value of Amazon Business; unlocking our potential worldwide!Key job responsibilities•Engage in deep discovery with customers to advise on ideal procurement solutions utilizing a diverse suite of product features in concert with in-depth analysis of spend.•Qualify, solution and close deals to exceed targets for new business acquisition.•Relay market needs and requirements back to internal Amazon teams including Product, Tech, Supplier Operations, and Category Management, often via writing.•Be the Voice of Customer with key internal Amazon stakeholders.•Prioritize collaboration with selling partners to maintain high levels of customer engagement and mindshare.•Analyze results to evolve sales strategy over time and inform the business.About the teamAre you a top performing B2B sales champion looking to own driving an indirect category spend growth strategy among the largest businesses in the world? Are you an expert in helping businesses manage their indirect spend more effectively through creating prescriptive procure-to-pay solutions? The Amazon Business team is dedicated to developing solutions that make procurement easy for businesses. Category Adoption Managers are an integral component of our growth strategy, acting as subject matter experts in procure-to-pay to advise our largest customers on innovative modes of spend-management. As a Category Adoption Manager, you will have the exciting opportunity to co-own the new-business acquisition sales motion with our largest customers, while helping refine our forward-looking sales strategy. The ideal candidate will have B2B sales experience identifying, developing, negotiating and closing highly comply large-scale deals. The candidate should be a highly analytical self-starter with a proven track record of meeting and exceeding goals with experience selling category solutions (i.e. Office, IT, JanSan expertise). The ideal candidate collaborates with partner teams effectively and influences business partners to achieve the best customer experience. Basic Qualifications:- 5+ years of B2B or enterprise sales with a focus on hunting new business experience- Bachelor's degree or equivalent- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Experience with sales CRM tools such as Salesforce or similar software- Experience with Microsoft Office products and applications Preferred Qualifications:- 7+ years of B2B or enterprise sales with a focus on hunting new business experience- Extensive outside sales experience selling B2B Solutions in core customer spend categories: IT, Jan-San and/or MRO supplies and services- Deep multi-phase pipeline and deal management and execution experience: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, partner engagement, opportunity management, and negotiation proficienciesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 113,100.00 - 160,000.00 USD annuallyUSA, CA, Santa Monica - 113,100.00 - 160,000.00 USD annuallyUSA, GA, Atlanta - 113,100.00 - 160,000.00 USD annuallyUSA, IL, Chicago - 113,100.00 - 160,000.00 USD annuallyUSA, MA, Boston - 113,100.00 - 160,000.00 USD annuallyUSA, NY, New York - 124,400.00 - 176,400.00 USD annuallyUSA, TX, Austin - 113,100.00 - 160,000.00 USD annuallyUSA, TX, Dallas - 113,100.00 - 160,000.00 USD annuallyUSA, VA, Arlington - 113,100.00 - 160,000.00 USD annuallyUSA, WA, Seattle - 113,100.00 - 160,000.00 USD annually
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    Job DescriptionThe Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, occupancy planning, capital investment management, workplace strategy and facility operations for Amazon’s corporate office portfolio globally. This role is on the GREF Business Partnering (GBP) team who’s overarching purpose is to create a bridge between each business unit and GREF to align real estate strategies in support of business objectives. As a Manager on GREF’s Business Partnering team, you will serve as a Business Partner (BP) for the Devices and Services (D&S) business unit, working with the org's and GREF’s senior leaders.Key job responsibilities- Partner across enterprise partners (e.g., Finance, PXT, Public Relations, Legal, Security, etc.), all cross-functional GREF real estate teams, Corporate FP&A, and Public Policy to support executive leaders in managing through ambiguity while inspecting and understanding the consequences of choices and trade-offs.- Build systems and tracking mechanisms to deliver agreed upon SLAs- Establish rhythm of business for each org, integrating GREF into business-level OP1/OP2 planning process and WBR/MBR/QBR cadence- Implement reporting mechanisms to support D&S leaders with data, analytics, metrics, and research to make informed decisions- Balance D&S expectations and needs with Amazon fiduciary stewardship, as well as cost savings mandates and GREF standards/protocols- Lead and support the development and delivery of S-team executive-level real estate presentations, recommendations, and business cases; incorporate input from GREF teams to secure decisions and alignment for those presentations- Oversee issue escalation processes- Partner with GREF teams and external stakeholders to drive the successful development, implementation, and execution of GREF and D&S strategies across organizations and regions- Provide thought leadership, industry best practices and market insights to D&S leadership to inform recommendations and decisionsA day in the lifeYou'll develop plans and strategies that align with Devices and Services headcount, specialty space (ie. labs), and location requirements globally. These will be created and approved in partnership with Devices leadership, business finance and GREF cross functional stakeholders. About the teamOur core objective is to connect business operating plans to GREF's operating plan; to do so, we engage directly with stakeholders across all Amazon business orgs and GREF teams. As a result, we deliver business real estate requirements, real estate transaction rationale, and business line reporting. Basic Qualifications:- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience in corporate real estate strategy, transactions, operations, design and construction.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 127,200.00 - 185,000.00 USD annually
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    Job DescriptionThe Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, occupancy planning, capital investment management, workplace strategy and facility operations for Amazon’s corporate office portfolio globally. This role is on the GREF Business Partnering (GBP) team who’s overarching purpose is to create a bridge between each business unit and GREF to align real estate strategies in support of business objectives. As a Manager on GREF’s Business Partnering team, you will serve as a Business Partner (BP) for the Devices and Services (D&S) business unit, working with the org's and GREF’s senior leaders.Key job responsibilities- Partner across enterprise partners (e.g., Finance, PXT, Public Relations, Legal, Security, etc.), all cross-functional GREF real estate teams, Corporate FP&A, and Public Policy to support executive leaders in managing through ambiguity while inspecting and understanding the consequences of choices and trade-offs.- Build systems and tracking mechanisms to deliver agreed upon SLAs- Establish rhythm of business for each org, integrating GREF into business-level OP1/OP2 planning process and WBR/MBR/QBR cadence- Implement reporting mechanisms to support D&S leaders with data, analytics, metrics, and research to make informed decisions- Balance D&S expectations and needs with Amazon fiduciary stewardship, as well as cost savings mandates and GREF standards/protocols- Lead and support the development and delivery of S-team executive-level real estate presentations, recommendations, and business cases; incorporate input from GREF teams to secure decisions and alignment for those presentations- Oversee issue escalation processes- Partner with GREF teams and external stakeholders to drive the successful development, implementation, and execution of GREF and D&S strategies across organizations and regions- Provide thought leadership, industry best practices and market insights to D&S leadership to inform recommendations and decisionsA day in the lifeYou'll develop plans and strategies that align with Devices and Services headcount, specialty space (ie. labs), and location requirements globally. These will be created and approved in partnership with Devices leadership, business finance and GREF cross functional stakeholders. About the teamOur core objective is to connect business operating plans to GREF's operating plan; to do so, we engage directly with stakeholders across all Amazon business orgs and GREF teams. As a result, we deliver business real estate requirements, real estate transaction rationale, and business line reporting. Basic Qualifications:- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience in corporate real estate strategy, transactions, operations, design and construction.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 127,200.00 - 185,000.00 USD annually
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    Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectationKey job responsibilitiesKey job responsibilitiesAs an experienced technology program/project manager, you will be responsible for:• Leading and managing complex cloud migration and implementation projects• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes• Distilling customer needs into clear technical requirements and map them to business outcomes• Decomposing complex technical problems into actionable, deliverable solutions• Contributing to technical documentation and define documentation standardsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Basic Qualifications:- 8+ years of cloud computing experience- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience- 8+ years of technical program management experience- Experience with software development life cycle (sdlc) and agile/iterative methodologies- Experience managing engagements using both Waterfall and Agile/Iterative methodologies Preferred Qualifications:- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above- Experience implementing AWS/cloud services- Experience with technology transformation initiativesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionA Senior Technical Program Manager (Sr. TPM) will lead high-impact, large-scale programs across AWS Central Operations’ Rack Migrations & Retirements, Installation, and Production Control domains, with a focus on EMEA regions. This role requires strategic leadership, technical program ownership, and cross-functional collaboration to design, deliver, and continuously improve workflows that enable seamless movement of server racks, onboard new data center capacity, and optimize production control processes. You will balance business priorities with operational realities, drive process automation, mentor junior TPMs, and ensure programs align with AWS’s reliability, scalability, and cost-optimization goals. As a fungible leader, you will flex across migrations/retirements, capacity installation, and production control initiatives, serving as a key liaison between engineering, operations, supply chain, and leadership teams globally.Key job responsibilitiesLead end-to-end delivery of migration, retirement, capacity installation, and production control programs from concept to execution across AWS’s global infrastructure.Design and implement technical solutions, including workflow automation, system integrations, and process improvements to enhance capacity delivery, defect mitigation, and operational efficiency.Collaborate with engineering, operations, supply chain, and leadership teams to align priorities, secure resources, and drive cross-organizational goals.Proactively identify and mitigate risks for large-scale rack movements, capacity landings, and production control bottlenecks.Define, monitor, and optimize Key Performance Indicators (KPIs) and Organizational Goals (OGs) to track program success and drive continuous improvement.Author strategic documentation for OP2, 3YP, and leadership stakeholders, synthesizing complex data into actionable insights.Mentor junior TPMs and establish best practices across migrations, installations, and production control teams.Serve as the Operational Voice for Data Center Community (DCC) operations, working directly with technicians to resolve escalations and push upstream fixes.Develop standards and training for data center operations teams, ensuring safety, security, and serviceability of customer capacity.Analyze trends and data to uncover defects across product life cycles, drive capacity recovery, and optimize marginal costs. Basic Qualifications:- Experience with advanced use of SQL for data mining and business intelligence, or experience applying key financial performance indicators (KPIs) to analyses- 5+ years of technical product or program management experience, including managing cross-functional programs.- 7+ years of working directly with engineering teams to deliver complex technical solutions.- 3+ years of software development or hardware troubleshooting/development experience Preferred Qualifications:- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- 5+ years of data center operations experience, including networking, Linux, and hardware troubleshootingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon One Medical is hiring a Finance Manager for our Senior Health Value Based Care position. Finance is critical to the success in our mission. We see the entire picture, and are a cornerstone to driving the right investments, maintaining controllership, and distilling down the right stories to push our business forward.The FM will be responsible for several important workstreams as we drive the financial health, investments and internal operations of One Medical. We are looking for leaders that have healthcare experience in Medicare or other government funded health insurance to support our internal and external partnerships, continue to build and enhance our Senior Health operations, or take on FP&A workstreams.Key job responsibilities• Ownership of monthly Medicare deep dives into variance drivers and reporting, including gathering, manipulating, analyzing, and exporting/importing data from internal data warehouse and payer provider portals, as well as providing variance analyses and report out to leadership.• Partner with the business and finance leaders to develop long-term strategies and new initiatives to delight our customers.• Partner with Business Intelligence, Science and FinTech to implement data driven reporting, and driver-based forecasting solutions utilizing internal systems and AI tools.A day in the lifePotentially work on:• Own and update detailed Medicare finance drivers weekly, monthly, and quarterly business review metrics across the senior health value based care business• Reconciliation models for eligibility records and payments• FP&A workstreams and mechanisms• Extensive month end and quartered variance analysis• ROI analysis on current and new Medicare programs to determine long term growth.• Deep dive modeling for KPIs of value based care Basic Qualifications:- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ plus years experience in Medicaid or Medicare or Government Sponsored Healthcare or Payer Based Healthcare- 5 years of finance experience, or master’s degree and 3 years of experience, or an equivalent combination of education and experience. Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 104,900.00 - 179,500.00 USD annuallyUSA, MA, Boston - 95,400.00 - 163,200.00 USD annuallyUSA, NY, New York - 104,900.00 - 179,500.00 USD annuallyUSA, WA, Seattle - 95,400.00 - 163,200.00 USD annually
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    Job DescriptionAmazon One Medical is hiring a Finance Manager for our Senior Health Value Based Care position. Finance is critical to the success in our mission. We see the entire picture, and are a cornerstone to driving the right investments, maintaining controllership, and distilling down the right stories to push our business forward.The FM will be responsible for several important workstreams as we drive the financial health, investments and internal operations of One Medical. We are looking for leaders that have healthcare experience in Medicare or other government funded health insurance to support our internal and external partnerships, continue to build and enhance our Senior Health operations, or take on FP&A workstreams.Key job responsibilities• Ownership of monthly Medicare deep dives into variance drivers and reporting, including gathering, manipulating, analyzing, and exporting/importing data from internal data warehouse and payer provider portals, as well as providing variance analyses and report out to leadership.• Partner with the business and finance leaders to develop long-term strategies and new initiatives to delight our customers.• Partner with Business Intelligence, Science and FinTech to implement data driven reporting, and driver-based forecasting solutions utilizing internal systems and AI tools.A day in the lifePotentially work on:• Own and update detailed Medicare finance drivers weekly, monthly, and quarterly business review metrics across the senior health value based care business• Reconciliation models for eligibility records and payments• FP&A workstreams and mechanisms• Extensive month end and quartered variance analysis• ROI analysis on current and new Medicare programs to determine long term growth.• Deep dive modeling for KPIs of value based care Basic Qualifications:- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ plus years experience in Medicaid or Medicare or Government Sponsored Healthcare or Payer Based Healthcare- 5 years of finance experience, or master’s degree and 3 years of experience, or an equivalent combination of education and experience. Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 104,900.00 - 179,500.00 USD annuallyUSA, MA, Boston - 95,400.00 - 163,200.00 USD annuallyUSA, NY, New York - 104,900.00 - 179,500.00 USD annuallyUSA, WA, Seattle - 95,400.00 - 163,200.00 USD annually
    • Full Time
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    Job DescriptionAmazon One Medical is hiring a Finance Manager for our Senior Health Value Based Care position. Finance is critical to the success in our mission. We see the entire picture, and are a cornerstone to driving the right investments, maintaining controllership, and distilling down the right stories to push our business forward.The FM will be responsible for several important workstreams as we drive the financial health, investments and internal operations of One Medical. We are looking for leaders that have healthcare experience in Medicare or other government funded health insurance to support our internal and external partnerships, continue to build and enhance our Senior Health operations, or take on FP&A workstreams.Key job responsibilities• Ownership of monthly Medicare deep dives into variance drivers and reporting, including gathering, manipulating, analyzing, and exporting/importing data from internal data warehouse and payer provider portals, as well as providing variance analyses and report out to leadership.• Partner with the business and finance leaders to develop long-term strategies and new initiatives to delight our customers.• Partner with Business Intelligence, Science and FinTech to implement data driven reporting, and driver-based forecasting solutions utilizing internal systems and AI tools.A day in the lifePotentially work on:• Own and update detailed Medicare finance drivers weekly, monthly, and quarterly business review metrics across the senior health value based care business• Reconciliation models for eligibility records and payments• FP&A workstreams and mechanisms• Extensive month end and quartered variance analysis• ROI analysis on current and new Medicare programs to determine long term growth.• Deep dive modeling for KPIs of value based care Basic Qualifications:- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ plus years experience in Medicaid or Medicare or Government Sponsored Healthcare or Payer Based Healthcare- 5 years of finance experience, or master’s degree and 3 years of experience, or an equivalent combination of education and experience. Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 104,900.00 - 179,500.00 USD annuallyUSA, MA, Boston - 95,400.00 - 163,200.00 USD annuallyUSA, NY, New York - 104,900.00 - 179,500.00 USD annuallyUSA, WA, Seattle - 95,400.00 - 163,200.00 USD annually
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    Job DescriptionAmazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Innovation is part of our DNA! Our goal is to be Earth's most customer centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in distributed systems and hardware design.You will serve as a technical leader responsible for the development of hardware and systems for optical communication between satellites and from space to ground. In this senior role, you will take ownership of a specific subsystem, contribute to system-wide design guidance, and drive engineering excellence across the organization.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Lead the design, prototyping, and characterization of hardware to support high-speed intersatellite communication links and space-to-ground optical links• Work with vendors to qualify commercial, off-the-shelf components and drive development of custom components where needed to achieve low-cost, light-weight, and reliable systems that meet performance requirements• Lead design verification and qualification testing efforts, setting standards for engineering excellence• Proactively improve consistency and integration between the team's optical systems and related systems owned by other teams• Troubleshoot and resolve complex issues in collaboration with stakeholders to deliver intersatellite and space-to-ground optical links• Analyze large volume data to identify gaps, risks, and opportunities to improve designs• Drive engineering best practices in Operational Excellence, Security, and Quality across the organization• Mentor and coach team members to improve technical knowledge and capabilities• Influence the team's technical and business strategy, making sound trade-offs between short-term technology needs and long-term business objectives• Build consensus when confronted with discordant views and align teams toward coherent architectural strategiesA day in the lifeYou will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. You will focus on ambiguous problem areas in existing or new network architecture, identifying and resolving areas where systems limit innovation of others. Along the way, we guarantee that you will learn a lot, have fun, and make a positive impact on millions of people. Basic Qualifications:- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience- Experience solving complex technical problems autonomously and leading major technology implementations- Experience in high-speed characterization of devices, electrical probe stations, operation of high-speed and high-frequency test equipment, such as oscilloscopes, network analyzers, spectrum analyzers, and high-speed oscilloscopes- Experience with lasers, detectors, modulators, modems, optical fiber and devices- Experience in developing test scripts for test automation, data acquisition, and data analysis- Experience with designing scalable, testable, maintainable, and efficient solutions- Experience leading internal design reviews and providing technical guidance to teams Preferred Qualifications:- Master's or PhD Degree in Physics, Electronics, Optical Engineering, or Communication Engineering- In-depth knowledge of development of high-frequency electronics- Proven track record as a technical leader with ability to take long-term view of systems and how they fit into organizational architecture- Exceptional diagnostic skills for operational and performance issues- Ability to lead interdisciplinary discussions between Hardware, Reliability, and Software teams to define and drive scope and clarity of work, and reach optimum system-level trade-offs- Ability to provide thought leadership and key input on new initiatives as well as on programs underway- Experience making technical trade-off decisions at product and system levels with understanding of business impact- Strong documentation and communication skills with ability to build consensus across teams- Knowledge of opto-electronics industry and component suppliers- Experience mentoring and developing technical talent- Track record of delivering inventive, secure, easily maintainable, scalable, and extensible solutionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Redmond - 159,100.00 - 215,300.00 USD annually
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    Job DescriptionWe are seeking an Applied Scientist to join the Amazon Precision Match (APM) team within Customer Journey, Network Solutions. APM is a transformative initiative replacing Amazon's legacy queue-based customer service routing with intelligent algorithmic matching — connecting customers with the best available service option based on their needs and Customer Service Associates (CSA) capabilities. This role will drive the science behind a high-scale system with significant projected impact on operational efficiency and customer experience. You will work at the intersection of recommendation systems, real-time ML inference, and large-scale experimentation to redefine how Amazon serves its customers.Key job responsibilities- Design, develop, and optimize ML-based matching algorithms that pair customers with optimal CSAs based on contact complexity, intent, and CSA skill profiles. - Build and iterate on feature engineering pipelines across CSA-level (skills, tenure, sentiment handling), contact-level (intent, complexity, urgency), and customer-level (language, communication style) attributes. - Run offline simulations on large-scale historical contact data and design statistically rigorous A/B experiments to validate matching improvements. - Develop real-time low-latency scoring and inference systems for production contact routing. - Address the cold start problem for new CSAs and build continuous model retraining infrastructure using production feedback. - Partner with CS Economics, Capacity Planning, and Quality teams on experiment design and results interpretation. - Evolve the matching framework from individual CSA ranking to set-based optimization balancing performance and operational sustainability.A day in the lifeYou will spend your days iterating on matching models, analyzing experiment results from live production traffic, and collaborating with engineers and product managers to translate science insights into system improvements. You'll partner with the Customer Service Economics team to design experiments, review simulation outputs, and present findings to senior leadership. You'll also deep-dive into CSA behavioral patterns, contact transcripts, and performance data to identify new matching signals and continuously improve the algorithm.About the teamThe Amazon Precision Match team is a high-impact, fast-moving science and engineering team within Customer Journey, Network Solutions. Our mission is to ensure every Amazon customer is connected with the right service option at the right time — improving customer experience while driving operational efficiency at scale. We value intellectual curiosity, rigorous experimentation, and a bias for action. We operate with a continuous improvement flywheel: offline simulation, A/B testing, and production rollout. We collaborate closely with Customer Service Operations, Capacity Planning, Quality, and partner science teams across Amazon. Basic Qualifications:- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually
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    Job DescriptionAmazon Web Services (AWS) provides companies of all sizes with an infrastructure platform in the cloud. As a Leaders within the AWS Cloud Sales Center (CSC), you will lead a high impact and diverse team who will build, shape and drive the growth and future of an emerging technology. As a Sales leader within the AWS Cloud Sales Center, you will have the opportunity to lead a sales team that focus on adoption and expansion of our full-service portfolio with our customers. We work backwards from our customers, focusing on their use cases and defining how our broad set of technology solutions can help them. Planning for market adoption, setting vision and strategy for your team, and pivoting on emerging market trends are all things you will do on a daily basis. You will help to identify with your team where our products need to go next to better serve our customers.You will help drive revenue, adoption, and market penetration in accounts. You will hire and develop high performance teams of sales reps that are focused on customer obsession and working backwards to help customers achieve outcomes. You will also be responsible for building your go-to-market initiatives across functional teams, specialist, and partner teams to help scale our business.We're obsessed with customers, we see beauty in simplifying the complex, and we are comfortable with being called "peculiar." That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our employees enjoy working at AWS.We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Come build the future with us.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 10+ years of technology-related sales, marketing or business development experience- 7+ years of sales management experience- Bachelor's degree Preferred Qualifications:- Bachelor's or Master's degree in computer science, engineering or a related technical field- 4+ years of direct field experience selling software or cloud solutions experience- MBA degree or above in related fieldsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 157,100.00 - 212,600.00 USD annuallyUSA, VA, Arlington - 157,100.00 - 212,600.00 USD annuallyUSA, WA, Seattle - 157,100.00 - 212,600.00 USD annually
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    Job DescriptionAmazon Advertising is seeking a Manager of Account Management to support the US Large Customer Sales (LCS) organization. The Manager of Account Management Manager will lead their team to be strategic consultants for their customers, providing media insights that drive growth and build trust. They will leverage their experience and judgment to define organizational strategy, processes, tools, and incentives to maximize performance and accelerate growth. They will drive execution of strategy, ensuring the team is consistently delivering measurable results in advertiser satisfaction, YoY revenue growth, renewal rates, and other operational quality metrics. This role partners closely with US sales leadership, peer leaders in the Creative & Campaign Management organization, and product leadership to execute strategies to drive Advertiser Satisfaction.If you’re interested in joining a growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities Grow and develop your team and automate inspection of your team's inputs and goals. Become a knowledgeable partner and leader on Amazon Advertising solutions. Deliver the highest level of sales and customer service to our clients. Retain and grow revenue from existing advertisers. Drive automation of repeatable tasks to increase speed to activate new campaigns and accounts. Execute and inspect a campaign coverage model across high volume of campaigns, following standardized levels of service. Evaluate success metrics and drive campaign performance using data to inform upsell opportunities. Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy. Educate advertisers on performance metrics, insights, and how to drive greater results. Work cross-functionally with US LCS Account Executives and other Amazon partners to drive incremental revenue and increase advertiser satisfaction. A day in the life• You lead one or more teams tasked with or managing a high volume of accounts/campaigns to drive coverage of foundational AM servicing• You work on strategically important initiatives / accounts where revenue opportunity and media strategy may not be defined.• You define the right team structure and overall strategy to deliver advertisers goals and achieve inputs and revenue targets.• You strategically influence multiple external and internal executive stakeholders.• You establish mechanisms to audit and improve your business.• You identify revenue gaps/opportunities. You define and drive adoption of strategies to unlock them.• You define and drive sales excellence standards and drive your team(s) to adopt best practices.• You automate repeatable tasks through Amazon AI tools and workflows.About the teamThis role may support various categories/verticals based upon the needs of the business. Campaign & Creative Managers (CCM's) work with advertisers, AEs, AMs, AdOps, Design, among other teams to ensure flawless campaign delivery. Basic Qualifications:- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar software Preferred Qualifications:- 2+ years of mentoring, leading and coaching experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAt Amazon, we embrace our differences and are committed to building a diverse and inclusive workplace.How do you deliver packages to customers in under an hour—safely, reliably, and at scale? Prime Air is doing just that. Our team of engineers, operators, and innovators is redefining last-mile delivery through drone technology, and we're just getting started.If you're looking for a fast-paced, hands-on environment where you can lead teams, drive results, and contribute to cutting-edge operations, Prime Air is the place for you.Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photosKey job responsibilitiesPrime Air is seeking a Prime Air Area Manager, where you will serve as a front-line leader responsible for executing daily operations at a Prime Air Drone Delivery Station. You will lead and support teams across flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance. In this role, you will drive key operational metrics including safety, quality, and delivery efficiency; monitor real-time operations to remove barriers and maintain system uptime; and partner with Operations Managers and cross-functional teams to execute staffing and operational plans. You will ensure compliance with safety and regulatory standards, identify and implement process improvements, develop and coach associates, and provide clear escalation and communication during active operations. In this role, you will directly manage a team of hourly associates, overseeing scheduling, performance management, and day-to-day coaching and development. In partnership with HR, you will address associate relations matters including attendance, performance concerns, and corrective action as needed, while also maintaining accurate timekeeping, headcount tracking, and staffing records for your team. This role may require travel, up to 25% of the time.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf. Basic Qualifications:- 1+ years of direct people management, including performance management and employee development experience- Bachelor's degree or equivalent, or 2+ years of Amazon experience- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach Preferred Qualifications:- Experience working cross functionally with tech teams- Prior experience in the drone/aerospace industryAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, StoneMountain - 73,500.00 - 128,500.00 USD annually
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