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    Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir le traitement efficace et rapide des commandes de millions de clients. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle dans nos centres logistiques ultramodernes. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein du réseau européen. Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue • Fédérer et faire grandir une équipe de 100 à 200 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management • Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus de réception, stockage, préparation ou expédition des commandes • Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données • Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiques A day in the lifeRejoindre Amazon aujourd'hui, c'est donner un véritable coup d'accélérateur à votre carrière. Dès votre arrivée, vous bénéficierez d'un parcours d'intégration complet, en France et à l'international, et serez accompagné(e) par des mentors expérimentés. Nos programmes de développement et l'exposition à des défis complexes dans un environnement en forte croissance vous permettront d'acquérir rapidement de nouvelles compétences. Ce rôle est un véritable tremplin au sein d'Amazon. Selon vos aspirations, vous pourrez évoluer vers des responsabilités plus importantes dans nos opérations, saisir des opportunités dans d'autres pays de notre réseau international, ou encore vous orienter vers des fonctions transverses - voire combiner ces différentes possibilités. Cette liberté de construire votre parcours, couplée à notre vitesse d'apprentissage et notre échelle d'impact, sont particulièrement valorisées, tant pour progresser au sein d'Amazon que pour saisir à l'avenir des opportunités prestigieuses en externe. About the teamLes centres de distribution (Fulfillment Centers) sont au cœur de notre promesse client. Grâce à des technologies de pointe et des processus innovants, nos équipes assurent la réception, le stockage, la préparation et l'expédition de millions de produits chaque jour. Nous développons un réseau logistique à la pointe de l'innovation, alliant automatisation, algorithmes et expertise humaine pour garantir une efficacité maximale. https://www.youtube.com/embed/9kcye8-0CoE Le poste à pourvoir suit le rythme des équipes opérationnelles, avec des horaires en rotation. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transport.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As a Demand Generation Representative (DGR) in the Customer Acquisition Center, you will leverage a highly-scalable digital engine to drive AWS adoption and market penetration across the Greater China Region (GCR). You will serve as the "tip-of-the-spear" for new customer engagement, leveraging AI-powered tools and data-driven approaches to identify high-quality pipeline opportunities and accelerate the customer's cloud journey with AWS. This is a high-velocity, customer-facing role focused on generating qualified opportunities and accelerating customer acquisition through digital engagement channels. AWS DGRs are a critical part of the business development process, serving as the starting point of an integrated talent engine that produces the next generation of business development leaders.Key job responsibilities- Articulate compelling value propositions around Amazon Web Services services and solutions;- Demonstrate excellent customer communications skills through digital channels;- Acquire and activate new customers while uncovering expansion opportunities within existing customer base as well as small deal closing to accelerate the sales cycle and contribute to future revenue growth;- Leverage an agile operating model and AI-powered tools to rapidly respond to evolving customer and business needs;- Act as market sensors to capture customer insights, patterns, and trends that inform organizational strategy and go-to-market campaigns;- Implement mechanisms that accelerate customer engagement and pipeline progression through programmatic approaches and repeatable solutions.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- Experience in technology related sales, business development or equivalent- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Bachelor's degree or equivalent Preferred Qualifications:- Experience with CRM tools such as Salesforce, and web-based meeting applications- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlinesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As a Demand Generation Representative (DGR) in the Customer Acquisition Center, you will leverage a highly-scalable digital engine to drive AWS adoption and market penetration across the Greater China Region (GCR). You will serve as the "tip-of-the-spear" for new customer engagement, leveraging AI-powered tools and data-driven approaches to identify high-quality pipeline opportunities and accelerate the customer's cloud journey with AWS. This is a high-velocity, customer-facing role focused on generating qualified opportunities and accelerating customer acquisition through digital engagement channels. AWS DGRs are a critical part of the business development process, serving as the starting point of an integrated talent engine that produces the next generation of business development leaders.Key job responsibilities- Articulate compelling value propositions around Amazon Web Services services and solutions;- Demonstrate excellent customer communications skills through digital channels;- Acquire and activate new customers while uncovering expansion opportunities within existing customer base as well as small deal closing to accelerate the sales cycle and contribute to future revenue growth;- Leverage an agile operating model and AI-powered tools to rapidly respond to evolving customer and business needs;- Act as market sensors to capture customer insights, patterns, and trends that inform organizational strategy and go-to-market campaigns;- Implement mechanisms that accelerate customer engagement and pipeline progression through programmatic approaches and repeatable solutions.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- Experience in technology related sales, business development or equivalent- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Bachelor's degree or equivalent Preferred Qualifications:- Experience with CRM tools such as Salesforce, and web-based meeting applications- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlinesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir à des millions de clients la réception de leurs commandes à l'heure promise. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle tout en ayant un impact direct sur la satisfaction de millions de clients. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein de notre réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue• Féderer et faire grandir une équipe de 50 à 100 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management• Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus pour dépasser les attentes de millions de clients• Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données• Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeVous travaillerez sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale la gouvernance complète des changements en cours sur le site et de la conformité; Vous assurez que le site comprenne, accepte et mette en œuvre tous les changements provenant de toutes les initiatives mondiales et de l'UE et vous etes chargé des audits de progrès. Vous rendrez compte au Responsable de site et fonctionnellement à l'ACES pour les changementsAbout the teamAmazon Logistics, ou AMZL, s’occupe des activités de livraison du « dernier kilomètre » en partenariat avec des entreprises de distribution tierces. Nous faisons appel à la créativité et aux initiatives visant à l’amélioration continue pour acheminer des millions de produits physiques jusqu’à nos clients. Notre objectif est de rendre l’expérience de livraison de nos clients aussi fluide que possible et de déployer des solutions de livraison globales pour nos concepts les plus récents, tels qu’Amazon Fresh, Prime Now et Amazon Restaurants. Notre travail s’effectue de deux manières. Nos collaborateurs·trices « sous le toit » traitent des millions de produits avant de les envoyer à nos équipes de livraison. La dimension humaine est au coeur des activités de l’équipe. Nous jouons essentiellement un rôle de soutien, y compris de nuit. Nous nous concentrons principalement sur les opérations, avec des équipes présentes 24 heures sur 24, 7 jours sur 7 dans la plupart de nos sites. Quant à nos collaborateurs·trices « sur la route », ils travaillent avec Amazon Flex, un réseaud’entreprises de livraison. Chaque année, nous plaçons la barre toujours plus haut en matière d’expérience client grâce à de nouveaux services de livraison. Nous recherchons de nouveaux moyens de relever les défis logistiques du secteur et de nouvelles idées pour réduire notre empreinte carbone, en nous appuyant sur un parc de véhicules (y compris des véhicules électriques) et des technologies de pointe. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- - Expérience en management d'équipes importantes- - Expérience en analyse de données- - Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- - Certification Lean ou Six Sigma- - Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWe are looking for a data-driven Supply Chain Analyst to join the EU Capacity Planning team. You will own capacity planning for a defined scope of the European fulfillment network — monitoring inventory cube levels, forecasting capacity requirements, identifying capacity risks, and driving operational decisions that keep the network running efficiently. You will work with large datasets, build analytical frameworks, and present findings to senior stakeholders.This is a high-ownership role. You will be expected to take full accountability for your network scope, proactively surface risks, and collaborate across multiple teams to solve problems.Key job responsibilities- Own weekly and quarterly capacity planning for an assigned segment of the EU fulfillment network (e.g., a region, node type, or product category)- Monitor and report on key capacity metrics: bin/template fullness, pallet utilization, inventory cube, NSTA (No-Stow-Turn-Away) rates, and Average Weight per Unit (AWU) trends- Build and maintain statistical forecasts for cube utilization, volume, and capacity constraints at site and network level- Identify capacity risks weeks in advance and propose mitigation actions to Operations and S&OP teams- Support peak event planning (Prime, Black Friday, Cyber Monday, Christmas) — contributing to strategy documents, daily execution calls, and post-event reviews- Develop and automate reporting tools and dashboards that feed into weekly business reviews and leadership updates- Contribute to cross-functional programs such as cost-out initiatives, new FC launches, network re-measurement, and fulfillment strategy changes- Present analysis and recommendations to senior stakeholders with clarity and confidenceAbout the teametwork — spanning AR (Amazon Robotics), Traditional Non-Sort (TNS), Vendor Flex, and specialty nodes across EU5. We forecast cube and capacity requirements, monitor inventory fullness, plan for peak events, and drive cost-out initiatives across 100+ fulfillment centers. The team operates at the intersection of supply chain planning, data analytics, and cross-functional program execution, partnering daily with Operations, Finance, S&OP, PPT, ACES, SCOT and Placement. Basic Qualifications:- Bachelor's degree, or MBA in supply chain management, operations, engineering, analytics or related field- 2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience communicating results to senior leadership, or experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)- Experience in English-language communication skills, both written and verbal- 1+ years of using SQL to extract and manipulate data experience- 1-3 years of experience in supply chain planning, capacity planning, cube/inventory management, or operations analytics Preferred Qualifications:- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Experience with data scripting languages (e.g., SQL, Python, R, or equivalent) or statistical/mathematical software (e.g., R, SAS, Matlab, or equivalent)- Experience in operations management for a fulfillment or distribution center- Experience managing internal stakeholder relationships and working successfully across organizations and different cultures to deliver results requiring collaboration and coordination with multiple teams- Knowledge of Lean Six Sigma concepts and best practicesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As a Customer Acquisition Executive (CAE) in the Customer Acquisition Center, you will function as a hyper-scalable business development professional who independently owns and closes business development cycles through digital selling approaches. You will drive revenue growth in assigned territories/industies, focusing on efficient customer coverage and revenue acceleration through systematic digital-first strategies for IND GFD and SMB scale selected accounts. You will leverage AI-powered tools and programmatic approaches to scale customer acquisition and account development.Key job responsibilities- Manage full business development cycle from opportunity identification to deal closure using primarily digital engagement channels, focusing on efficient customer coverage through hyper-scalable strategies for Industry Greenfield or SMB scale accounts- Build and maintain customer relationships through systematic digital-first approaches and strategic account planning, and progress qualified opportunities to meet revenue targets with higher deal thresholds- Conduct digital sessions to understand customer business objectives and cloud requirements, presenting compelling Amazon Web Services value propositions through digital channels tailored to customer-specific use cases- Negotiate contracts and pricing to successfully close deals and achieve quarterly revenue commitments, and maintain accurate pipeline forecasting and opportunity management- Coordinate with internal teams including SAs and DGRs, demonstrate strong co-selling capabilities alongside partners, and deliver comprehensive customer solutionsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- 3+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Experience meeting revenue targets and quotas- Speak, write, and read fluently in Mandarin- Bachelor's degree or equivalent Preferred Qualifications:- Experience selling cloud solutions- Experience in e-commerce, digital marketing, customer service delivery or digital sales- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with virtualization (Hypervisors, VMware, Xen)- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above- Bachelor's degree, or experience with sales CRM tools such as Salesforce or similar softwareOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As a Customer Acquisition Executive (CAE) in the Customer Acquisition Center, you will function as a hyper-scalable business development professional who independently owns and closes business development cycles through digital selling approaches. You will drive revenue growth in assigned territories/industies, focusing on efficient customer coverage and revenue acceleration through systematic digital-first strategies for IND GFD and SMB scale selected accounts. You will leverage AI-powered tools and programmatic approaches to scale customer acquisition and account development.Key job responsibilities- Manage full business development cycle from opportunity identification to deal closure using primarily digital engagement channels, focusing on efficient customer coverage through hyper-scalable strategies for Industry Greenfield or SMB scale accounts- Build and maintain customer relationships through systematic digital-first approaches and strategic account planning, and progress qualified opportunities to meet revenue targets with higher deal thresholds- Conduct digital sessions to understand customer business objectives and cloud requirements, presenting compelling Amazon Web Services value propositions through digital channels tailored to customer-specific use cases- Negotiate contracts and pricing to successfully close deals and achieve quarterly revenue commitments, and maintain accurate pipeline forecasting and opportunity management- Coordinate with internal teams including SAs and DGRs, demonstrate strong co-selling capabilities alongside partners, and deliver comprehensive customer solutionsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- 3+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Experience meeting revenue targets and quotas- Speak, write, and read fluently in Mandarin- Bachelor's degree or equivalent Preferred Qualifications:- Experience selling cloud solutions- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience with virtualization (Hypervisors, VMware, Xen)- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above- Bachelor's degree, or experience with sales CRM tools such as Salesforce or similar software- * Excellence in high-velocity digital sales and scalable customer managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job Description“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos Amazon’s mission is to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Amazon’s evolution from website to c-commerce and publishing partner to development platform is driven by the pioneering spirit that is part of the company’s DNA. More than 268,900 employees worldwide keep the wheels turning at Amazon, with global corporate offices in Australia, Singapore, Belgium, Brazil, Canada, France, Germany, Ireland, Italy, Luxembourg, Mexico, Slovakia, Spain, the United Kingdom, and the United States. We create. We build. We take ownership for what we do – whether we’re developing a new technology in-house or launching a new Fulfillment Center. Together, we’re constantly creating the ideas, services and products that make life easier for Amazon’s millions of customers. Regardless of role, each Amazonian is completely focused on working hard, having fun and making history. About Amazon India: We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched www.amazon.in for shoppers in India with an endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In India we have 40+ fulfillment centers which are operational and are spread across some of the major cities, with over a total storage area of 5.5 million square feet+. Amazon India operations has distribution centers in over 250+ cities, having over 42+ sort centers and delivering to over 19000 pin codes in India. We are proud to have some of the finest talent and leaders with proven experience working to make Amazon the Earth’s most customer-centric company.Our Recruiters work in a fast-paced, high volume recruiting organization. Each plays an important role in managing recruiting activities and building candidate relationships —often providing candidates with their first impression of Amazon. The ideal person will be an organizational guru, work effectively with internal and external clients and candidates, possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization of talented individuals. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. The recruiter for the Operations vertical would be responsible towards delivering the critical hiring demand from the India operations business to support Amazon’s aggressive growth plans. The incumbent will partner with business leaders to identify and strategize their short term and long term hiring needs. They will build effective candidate generation and sourcing strategies for volume hiring as well as niche positions, while ensuring great candidate experience. The ideal candidate should have demonstrated innovation, strategy and should be able to resolve complex business problems. Summary of Responsibilities - Support execution of recruiting plans to meet the hiring requirements. - Manage all aspects of candidate administration such as maintaining and updating applicant, scheduling activity, sharing job description, ensuring current positions are accurately posted in all recruiting systems and job boards. - Build and maintain an active pool of candidates to meet future hiring targets in an effective manner. - Effectively manage relationships with agencies (as applicable). - Responsible for planning and coordinating of events, assessment and interviews for hiring candidates. - Review applications to evaluate if they meet the requirements of position. - Serves as liaison with candidates and communicate logistics associated with assessment and interviews. - Coordinate with background check agency to complete background checks for shortlisted candidates. - Collate documents of shortlisted candidates and share them with on-boarding team. - Shadow recruiters in the regular follow-up meetings with hiring managers to determine the effectiveness of recruiting plans and implementation. - Provides advice and assistance to all levels of personnel on various recruiting/talent acquisition related matters. Basic Qualifications:- Bachelor's degree, or Master's degree- 1+ years of relevant work experience- Experience in full-life cycle recruiting- Experience with both high-volume and corporate-level recruiting Preferred Qualifications:- Master's degree- 2+ years of relevant work, or 1+ years of relevant work experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionField Engineering teams across AWS are building AI-enabled workflows to accelerate investigations, automate repetitive tasks, improve reporting, and develop scalable engineering tooling. These efforts are happening organically — driven by motivated engineers across regions. The opportunity now is to systematically scale what's working and embed dedicated AI integration capability directly within each regional Field Engineering team.The Forward Deployed AI Integrator will be 100% focused on AI integration for their assigned region. This role embeds directly with regional FE teams to identify high-value workflow opportunities, drive hands-on adoption of AI-assisted tooling, and convert successful experiments into repeatable regional standards. The role partners with FE engineers, regional leads, and cross-functional GenAI platform teams to deliver measurable productivity outcomes within the region.This is a hands-on execution role — not advisory. Success is measured by workflows transformed, engineering hours saved, and adoption driven within the region.Key job responsibilitiesEmbed directly with regional Field Engineering teams to identify, prioritize, and accelerate the highest-value AI workflow opportunitiesDrive adoption of AI-assisted workflows across investigations, reporting, operational analysis, and engineering tooling within the assigned regionPartner with FE engineers to replace manually intensive workflows with scalable, reusable AI-enabled solutionsBuild and document reusable workflow patterns, templates, and lightweight operational playbooks for regional FE adoptionWork with GenAI platform teams and internal tooling teams to accelerate delivery of FE AI initiatives within approved deployment environmentsCoach and enable FE engineers on practical, approved AI tools including Python-based tooling, Kiro, and internal AI platformsTrack and report adoption metrics and operational KPIs to regional and senior FE leadershipIdentify opportunities to eliminate duplicated effort and share reusable capabilities across regional FE teamsContribute to the broader FE AI integration community by sharing learning, patterns, and outcomes across regionsSupport development of FE-led initiatives including waveform analytics, reporting automation, engineering tooling, and operational dashboardsA day in the lifeYou are embedded in the regional Field Engineering team — working alongside engineers during live investigations, building automation patterns, and coaching ICs on workflow adoption. You spend your time identifying what's slowing engineers down, prototyping AI-assisted solutions, and driving adoption of what works.You are a dedicated member of the regional team, accountable for making AI integration real and measurable. You bring technical depth, operational curiosity, and a bias for action. You move fast, learn from what you build, and share what works with the broader FE AI integration community.You are known in your region as the person who makes AI practical — and delivers it.About the teamField Engineering supports critical operational functions across global AWS infrastructure. The organization spans multiple engineering disciplines and regions — covering operational investigations, electrical and mechanical systems, tooling development, reporting, commissioning, troubleshooting, operational analytics, and process improvement.The team is actively building AI-enabled workflows to improve operational efficiency and accelerate engineering execution. This role is one of three initial regional AI integration positions, designed to prove the model and scale it across all FE regions. Basic Qualifications:- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Bachelor's degree, or a Master's degree and experience with various machine learning techniques and parameters that affect their performance- Hands-on experience in Physical AI, encompassing areas such as Computer Vision and/or Robotic systems. Preferred Qualifications:- Knowledge of critical data center mechanical and electrical equipment- Knowledge of AWS servicesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAre you passionate about how Agentic AI is reshaping enterprise software and business processes? As a Partner Solutions Architect focused on Agentic AI, you will work with AWS Consulting and Technology Partners across EMEA to help them build and deliver AI agent solutions that automate and augment complex workflows. You will do it by enabling partners on Agentic Orchestration, Amazon Bedrock (Amazon AgentCore, Amazon Strands), and Frontier Agents, while guiding them through the Agentic Process Transformation (APT) methodology to deliver repeatable customer outcomes at scale.Key job responsibilitiesSupport partner go-to-market motions by providing technical guidance and support, thought leadership on agentic AI — covering Agentic Orchestration, Amazon Bedrock (Amazon AgentCore, Amazon Strands), and Frontier AgentsEnable AWS Partners and internal AWS teams on the adoption and delivery of agentic AI solutions using Agentic Orchestration patterns, Amazon Bedrock, Amazon AgentCore, Amazon Strands, and Frontier Agents across the full lifecycleCreate best practices and architectural guidance on agentic AI patterns: multi-agent orchestration, tool use, memory management, guardrails, human-in-the-loop, retrieval augmented generation, responsible AI, cost optimization, and production deployment, being a thought leader on the areaBe the technical reference on Agentic AI for the EMEA Partner Organization, collecting and exposing all the work done across EMEAGuide partners through the Agentic Process Transformation (APT) methodology — from identifying candidate processes through solution design, implementation, and scaling — and help them build differentiated GenAI practicesCollaborate with AWS account teams, professional services, and commercial sales to bridge partner capabilities with customer demand for agentic AI solutionsBuild prototypes and proof-of-concept solutions demonstrating Agentic Orchestration, Amazon Bedrock, AgentCore, Strands, and Frontier Agent architectures that partners can replicate and customize for their customersRepresent partner needs to AWS service teams (Amazon Bedrock, Amazon AgentCore, Amazon Strands, Frontier Agents), influencing roadmaps and advocating for features that accelerate partner adoptionContribute to the Partner Solutions Architecture community through knowledge sharing, mentoring, and hiringA day in the lifeYour days will be varied. You might start by whiteboarding a multi-agent orchestration architecture with a consulting partner, demonstrating how Amazon Strands and AgentCore work together in production. Later, you could be leading an APT workshop, guiding a partner’s delivery team through the process of identifying high-value business processes suitable for agentic transformation. In the afternoon, you might be reviewing a partner’s Frontier Agent implementation, providing prescriptive guidance on tool use, memory management, and guardrails. You will spend time building reference implementations, creating enablement content, and collaborating with AWS field teams to match partner capabilities with customer demand for agentic AI. You will also represent the voice of partners to AWS service teams, influencing how Amazon Bedrock and agentic AI tools evolve.About the teamYou will join the EMEA Partner Solutions Architecture (PSA) organization within the AWS Partner Organization (APO). The PSA team serves as a scale engine for AWS, propelling growth by recruiting, activating, and developing partners. We provide technical enablement and thought leadership that helps partners build and sell solutions on AWS.This role sits within the Solutions PSA team, which drives AWS growth through differentiated partner solutions in targeted industries and horizontals — including Agentic AI and intelligent process automation. The team operates across EMEA, collaborating with commercial sales, industry SAs, and the broader partner ecosystem. You will be based in Madrid with flexibility to travel across EMEA to work directly with partners and attend industry events. Basic Qualifications:- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- Experience in a technical role within a sales organization- Technical degree (Computer Science, Engineering, Mathematics, or equivalent) and/or relevant industry experience- Experience in solution architecture, pre-sales engineering, or technical consulting involving AI/ML, automation, or enterprise integration- Working knowledge of cloud computing concepts (networking, compute, storage, security) and distributed systems- Familiarity with AI agent architectures: multi-agent orchestration, tool use, memory management, or retrieval augmented generation- Experience designing and delivering technical workshops or enablement sessions to engineering audiences- Experience working in a partner-facing or channel-facing technical role- Fluent written and verbal communication skills in English and Spanish Preferred Qualifications:- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)- Experience building agentic AI systems: tool use, multi-agent orchestration, memory management, guardrails, or human-in-the-loop patterns- Hands-on experience with AWS AI/ML services (Amazon Bedrock, AgentCore, Lambda, Step Functions)- Knowledge of large language models, prompt engineering, retrieval augmented generation, and how they underpin agentic systems- Experience with responsible AI practices, guardrail implementation, and observability for AI agents- Experience enabling or developing partner ecosystems (system integrators, ISVs, consulting firms)- Familiarity with Python and frameworks for building AI agents (Strands, LangChain, LangGraph, CrewAI)- Experience with enterprise integration patterns (APIs, event-driven architectures, microservices)- AWS certification (e.g. AWS Solutions Architect Associate or Professional, Machine Learning)- Experience with public speaking, technical blogging, or producing educational contentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:Provide first aid support and make referrals to outside medical providers as necessary.Minimize the AA risk of injury through awareness, education, and proactive engagement.Maintain all records of care provided to AAs.Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.Provide daily activity logs and end of shift reports.Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.Participate in training and certification to facilitate first aid, CPR and AED certifications classes.Maintain all first aid, CPR, AED credentials.Work flexible shifts which could include days, nights, holidays, and/or weekends.Assist with random saliva drug testing protocols.Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include:Lift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level variesWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Fresno - 26.00 - 31.00 USD hourly
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    Job DescriptionAmazon Ads is one of our fastest growing businesses and offers advertisers a rich array of media solutions inclusive of premium Live Sports properties like Thursday Night Football, NASCAR, the NWSL, and the WNBA. The insights we deliver Live Sports advertisers foster meaningful connections with consumers - from discovery to loyalty - in a unique way versus any other sports media platform at scale. We believe that Live Sports advertising, when done well, enhances the customer experience with delightful discovery for viewing fans and compelling performance for advertisers.We are looking for a Principal Account Executive to join our rapidly expanding Sports and Real Money Gaming (RMG) team. In this role, you will report to a Sales Manager and leverage your 7+ years selling digital advertising solutions to RMG clients, and their advertising agencies. Your goal will be to effectively grow and scale the advertising revenues within this category.Key job responsibilities- Driving Upfront and annual media commitments across holding companies, independent agencies, and clients directly- Developing and executing bespoke customer-led sports sales strategies to onboard new brands and grow existing relationships- Establishing and delivering the Live Sports and Amazon Ads narrative in the marketplace to grow our position and influence in sports- Identify opportunities to establish new innovative sports media and Amazon Ads partnerships- Achieve quarterly and yearly sales targets, negotiate partnerships with clients and agencies, and deliver the highest level of sales and customer serviceAbout the teamAmazon Ads is dedicated to driving measurable outcomes for brand advertisers and agencies. Our ad solutions— video (inclusive of live sports and prime video), CTV, display, audio and more —leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service and managed service, these solutions help our core clients' build brand awareness, and drive measurable outcomes. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales. Basic Qualifications:- 4+ years of selling programmatic or data driven ad products or platforms experience Preferred Qualifications:- Real Money Gaming experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 160,900.00 - 217,600.00 USD annually
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    Job DescriptionDevenez Responsable des Opérations chez Amazon et mettez votre expérience au service de notre mission : orchestrer les opérations d'un centre de distribution ultramoderne pour garantir la satisfaction de millions de clients. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle tout en gérant des technologies de pointe. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein du réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue• Fédérer et faire grandir une équipe composée de responsables d'équipe (cadres expérimentés et en début de carrière), en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management • Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus de réception, stockage, préparation et expédition des commandes • Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données • Être moteur de l'innovation dans les processus logistiques et contribuer activement au partage des meilleures pratiques au sein du réseau de centres de distribution AmazonA day in the lifeRejoindre Amazon aujourd'hui, c'est donner un véritable coup d'accélérateur à votre carrière. Dès votre arrivée, vous bénéficierez d'un parcours d'intégration complet, en France et à l'international, et serez accompagné(e) par des mentors expérimentés. Nos programmes de développement et l'exposition à des défis complexes dans un environnement en forte croissance vous permettront d'acquérir rapidement de nouvelles compétences.Ce rôle est un véritable tremplin au sein d'Amazon. Selon vos aspirations, vous pourrez évoluer vers des responsabilités plus importantes dans nos opérations, saisir des opportunités dans d'autres pays de notre réseau international, ou encore vous orienter vers des fonctions transverses - voire combiner ces différentes possibilités. Cette liberté de construire votre parcours, couplée à notre vitesse d'apprentissage et notre échelle d'impact, sont particulièrement valorisées, tant pour progresser au sein d'Amazon que pour saisir à l'avenir des opportunités prestigieuses en externe.poste principalement en journée, lundi-vendredi - 5h-13h About the teamLes centres de distribution (Fulfillment Centers) sont au cœur de notre promesse client. Grâce à des technologies de pointe et des processus innovants, nos équipes assurent la réception, le stockage, la préparation et l'expédition de millions de produits chaque jour. Nous développons un réseau logistique à la pointe de l'innovation, alliant automatisation, algorithmes et expertise humaine pour garantir une efficacité maximale. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expériences en management de cadres aux profils variés- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit)- Diplôme d'ingénieur, d'école de commerce ou d'université • Expériences en management de cadres aux profils variés • Expérience en analyse de données • Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transport.- Chez Amazon, nous valorisons votre expertise et vous offrons l'opportunité d'accélérer votre carrière. Si vous êtes prêt(e) à avoir un impact majeur dans une entreprise en constante évolution, à développer les leaders de demain tout en continuant votre propre développement, rejoignez-nous pour écrire le prochain chapitre de votre carrière ! Votre avenir commence ici ! Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionDo you like to help shape the future of customer support? Earth’s Most Customer Centric Company is seeking an exceptionally talented individual to join our Amazon Customer Service (CS) team within Global Outsourcing (GO).We are seeking an experienced performance management leader to join our CS GO team as a Vendor Manager. This leader will manage external vendor relationships, drive operational excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience.The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment.Key job responsibilities- Lead vendor-based teams, overseeing operations to the highest standard of customer obsession and service delivery- Manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction- Assist with defining long-term vendor strategy- Identify, develop and optimize organization processes, playbooks, or tools- Deep dive inefficiencies; drive improvement through scalable mechanisms- Triage issues, owning resolution, root cause analysis, and corrective action plansA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe CS GO team manages a network of outsourced contact center vendors to provide CS front line support capacity, flexibility, and cost benefits while delivering exceptional experiences to Amazon’s customer base. These inputs provide energy directly into the Amazon Flywheel by providing exceptional customer experiences and lowering support cost. Amazon CS GO’s pace, innovation, international scale, and complexity creates huge opportunities.You will be working as part of a detail-oriented team of four that is based out of Delhi and Seattle. We practice a partnership-first philosophy of vendor management by working tirelessly to remove obstacles for our vendors in order for our team to insist on the highest standards in performance. Basic Qualifications:- 4+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience Preferred Qualifications:- MBA- Experience building and cultivating relationships with internal and external stakeholders- Experience analyzing data and best practices to assess performance drivers- Bachelor's degree, or 3+ years of general experience- 4+ years of customer support experience, or experience in leadership or account management positions- Experience in project management- Experience with Lean/Six SigmaOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAbout the Organization:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon has websites in over 14 countries and launched the India marketplace (Amazon.in) in July 2013.Job Description:Are you looking for an opportunity to kick-start your Finance career in the exciting and fast-growing e-commerce industry with one of the largest e-commerce companies in the world? Are you excited about combining your financial skills and accounting knowledge to uncover new business opportunities? Are you a CA student, having cleared IPCC with 11-12 months (new regime) of Articleship period left? If your answer to these questions is yes, then joining the Amazon India team as a trainee is the opportunity you have been waiting for! We’re hiring Industrial Trainees (Finance Analyst Interns) across multiple teams in the Amazon India organization. The selected candidate(s) will get an opportunity to work closely with FP&A teams to deliver best in class financial reporting and data analysis to facilitate decision making across various business lines. Basic Qualifications:- Pursuing CA, cleared IPCC with 1+ years of article training experience at a CA firm- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decision Preferred Qualifications:- Experience in TM1, Data Warehouse and SQL- Experience in corporate finance including budgeting/planning, forecasting and reportingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAbout the Organization:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon has websites in over 14 countries and launched the India marketplace (Amazon.in) in July 2013.Job Description:Are you looking for an opportunity to kick-start your Finance career in the exciting and fast-growing e-commerce industry with one of the largest e-commerce companies in the world? Are you excited about combining your financial skills and accounting knowledge to uncover new business opportunities? Are you a CA student, having cleared IPCC with 11-12 months (new regime) of Articleship period left? If your answer to these questions is yes, then joining the Amazon India team as a trainee is the opportunity you have been waiting for! We’re hiring Industrial Trainees (Finance Analyst Interns) across multiple teams in the Amazon India organization. The selected candidate(s) will get an opportunity to work closely with FP&A teams to deliver best in class financial reporting and data analysis to facilitate decision making across various business lines. Basic Qualifications:- Pursuing CA, cleared IPCC with 1+ years of article training experience at a CA firm- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decision Preferred Qualifications:- Experience in TM1, Data Warehouse and SQL- Experience in corporate finance including budgeting/planning, forecasting and reportingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionDo you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Program Manager in KSA to join the team that redefines Ultra-fast grocery operation and help us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.ACES managers are focused on leading UFG LM UTR/OTR improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the UFG under the roof and Last mile station, provide SME support for UTR, routing and OTR planning, support UTR/LM Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the UFG Amazon Now Stores.Key job responsibilitiesAs a key link between local operations and country business teams you will help drive innovation, test new ideas and ensure that best practices are being followed safely.Six key areas that you’ll always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs and Environment. - Supporting project execution working accross multiple function in the org.- Should be able to amicably resolve issues during passionate discussions between various functions.- Should be able to hold respective functions accountable for their deliverables.- Partner closely with RoW countries to implement/share best practice - Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Be accountable for operational leadership by measuring performance, offering feedback, and providing development support.- Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.- Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning.- Write and articulate leadership updates, MBRs and QBRs.- Establishes objectives and metrics for safety, quality, productivity, and customer experience- Provide you team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon's North America Supply Chain moves millions of packages every day through a network of over 300 fulfillment and sort centers. The Production Planning team is responsible for deciding how many people we need, where we need them, and when — across every site, every shift, every week. Getting this right means customers get packages on time. Getting it wrong means millions in wasted labor or missed delivery promises.We are looking for a Business Intelligence Engineer who will build the analytics backbone that powers these planning decisions. You will not just write queries and build dashboards. You will own the data infrastructure that hundreds of planners and operators rely on every single week to make headcount and capacity decisions across the network. Your work will directly influence how Amazon allocates tens of thousands of labor hours and millions of dollars in workforce spend.This is a high ownership role. You will take ambiguous business questions, figure out where the data lives, build the pipeline to transform it, deliver it in a format stakeholders can act on, and then measure whether it actually drove better decisions. You will operate at the intersection of data engineering, business intelligence, and operational planning at a scale few companies can offer.Key job responsibilitiesOwn the development and maintenance of dashboards and automated reports that surface critical production planning metrics to stakeholders across the NASC network.Collaborate with cross functional business teams including NASC Operations, Workforce Staffing, Network Design and Planning, and Regional Planning to translate workforce planning questions into analytical frameworks and deliver actionable insights that drive real decisions.Design, build, and deploy data pipelines using Python, SQL, AWS Lambda, Athena, and Redshift. Monitor pipeline health proactively. Ensure reliable and timely data delivery aligned to weekly planning cadences where a one day delay means planners are flying blind.Build and maintain curated datasets that serve as the single source of truth for capacity planning across the network. This includes a centralized data lake with well defined schemas, partition strategies, lineage documentation, and freshness SLAs that multiple downstream consumers depend on.Identify and implement automation opportunities that reduce manual data processing. Every hour a planner spends pulling data manually is an hour they are not spending on strategic planning decisions. Your job is to eliminate that waste through scalable self service solutions.Maintain clear documentation of data sources, business logic, transformation rules, and dataset schemas.A day in the lifeYou start the morning checking pipeline health and resolving any data quality alerts. Mid morning you join a planning standup to scope a new analytics request from operations leadership. After lunch you build or refine an interactive dashboard based on stakeholder feedback, adding features like drill downs and exports on the spot. In the afternoon you collaborate with cross functional partners to validate a dataset powering planning decisions. You close the day committing code, documenting transformation logic, and identifying the next automation opportunity.About the teamThe PPT BI team is the analytics function within North America Supply Chain's production planning organization. We build data pipelines, automated reports, and self service dashboards that help planners and operations leaders make workforce and capacity decisions across a large network of fulfillment and sort centers. We are a small team with high ownership where you operate end to end — from requirements to production. You will partner with operations, staffing, network design, and regional planning teams on work that directly influences how labor is allocated across the network. Basic Qualifications:- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of BI analytics, reporting or visualization tools like Tableau, AWS QuickSight, Cognos or other third-party tools- Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports- Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability) Preferred Qualifications:- Master's degree or above in statistics, business analytics, data analytics, data science, computer science or related field- Experience in designing and implementing custom reporting systems using automation tools- Experience with statistical analysis, co-relation analysisAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 82,300.00 - 144,000.00 USD annuallyUSA, WA, Bellevue - 82,300.00 - 144,000.00 USD annually
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    Job DescriptionAbout the Organization:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon has websites in over 14 countries and launched the India marketplace (Amazon.in) in July 2013.Job Description:Are you looking for an opportunity to kick-start your Finance career in the exciting and fast-growing e-commerce industry with one of the largest e-commerce companies in the world? Are you excited about combining your financial skills and accounting knowledge to uncover new business opportunities? Are you a CA student, having cleared IPCC with 11-12 months (new regime) of Articleship period left? If your answer to these questions is yes, then joining the Amazon India team as a trainee is the opportunity you have been waiting for! We’re hiring Industrial Trainees (Finance Analyst Interns) across multiple teams in the Amazon India organization. The selected candidate(s) will get an opportunity to work closely with FP&A teams to deliver best in class financial reporting and data analysis to facilitate decision making across various business lines. Basic Qualifications:- Pursuing CA, cleared IPCC with 1+ years of article training experience at a CA firm- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decision Preferred Qualifications:- Experience in TM1, Data Warehouse and SQL- Experience in corporate finance including budgeting/planning, forecasting and reportingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at One MHS. We are a smart team of enthusiastic doers who work passionately to apply advances in engineering to solve real-world challenges and transform our customers’ experiences. We invent every day. We are One MHS and we will give you the tools and guidance that you need to invent with us in ways that are rewarding, fulfilling and fun. Key job responsibilitiesAs a Hardware development manager on the One MHS team, you will manage a team of cross-functional engineers to develop innovative and complex hardware systems for our emerging material handling solutions and improve existing hardware to optimize performance and enhance customer experience. The ideal candidate has demonstrated experience designing and managing teams to develop custom electro-mechanical systems from the ground up. They enjoy analytical problem solving and possess practical knowledge of mechanical design, fabrication, assembly and rapid prototyping. They thrive in an inter-disciplinary environment. Key Responsibilities: Work with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing Work with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure smooth product launch Developing and reporting performance metrics for the hardware engineering team to peers and executivesRecruiting and developing great people; continually raises the barManaging multiple teams and managers to meet deliverables.Maintaining high level of communications with cross-functional team, and partnersInterfacing with engineering managers, product management, and/or program management to drive new product development programs from concept to production A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon installs a significant quantity of new buildings every year. The historical model has been to allow each integrator to use their own equipment, controls, subsystems, and methodologies. While that has allowed Amazon to be successful to this point, the variability between buildings has proven difficult to support and scale. One MHS’ charge is to build partnerships to focus on consistency and scalability across our network of the future. We will be partnering with key suppliers to help them scale up their manufacturing capabilities to keep up with our needs, as well as refining their designs to drive innovation and operational uptime and better meet the specific needs of Amazon’s operational environment. Basic Qualifications:- 5+ years of manufacturing, process, industrial engineering experience- 10+ years of engineering team management experience- Bachelor's degree in Mechanical or Electrical Engineering or a related field- Experience in engineering team management- Experience in manufacturing, process, or industrial engineering- Experience developing and testing mechanical robotics equipment- Experience in system-level integration- Experience with DFx (cost, test, manufacturing) Preferred Qualifications:- Master's degree in Mechanical or Electrical Engineering or a related field- Experience in technical leadership of development, testing, and implementation of large-scale, complex technology projectsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, BELLEVUE - 179,700.00 - 243,100.00 USD annuallyUSA, WA, Bellevue - 179,700.00 - 243,100.00 USD annually
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    Job DescriptionLes opérations représentent la force motrice d’Amazon. Ce service clé de notre activité nous permet d’exécuter et d’expédier les commandes de manière efficace afin que nos clients reçoivent leurs articles en temps et en heure. En tant que responsable de secteur, vous veillerez à ce que votre site fonctionne parfaitement afin de répondre à la demande de nos clients. Vous serez à la tête d’une équipe qui contribue à la sécurité, à l’efficacité et à la qualité de nos opérations et vous prendrez en charge un certain nombre de projets sur l’ensemble de notre réseau afin de stimuler la productivité. Key job responsibilitiesCréer, superviser et encourager une culture de la sécurité et du bien-êtreAnalyser et mettre en œuvre des changements pour maintenir la qualité et la productivité à un niveau élevé et constantSuperviser les projets visant à rationaliser les processus, à optimiser la productivité et à améliorer la qualité du service pour les clients dans votre périmètre de responsabilitéAnalyser les performances de l’équipe par rapport aux objectifs de l’entreprise et mettre en place des actions pour améliorer notre excellence opérationnelleTravailler en collaboration avec des collègues de la direction pour normaliser les pratiques des équipesA day in the lifeVous travaillerez en équipe sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale d’instaurer une culture de la sécurité et de faire respecter les normes de qualité et de performance de l’équipe. Vous superviserez également les améliorations apportées aux processus dans votre secteur et en assurerez la mise en œuvre. Vos missions seront variées au cours d’une journée type : gestion de l’équipe, pilotage des opérations quotidiennes, amélioration des processus, missions d’urgence à grande échelle, etc. Vous servirez également d’exemple et de mentor aux nouveaux managers.About the teamNotre centre de traitement des commandes (Customer Fulfilment, ou CF), est l’endroit où tout a commencé pour Amazon. D’une modeste équipe de libraires, le CF est devenu une équipe mondiale spécialisée qui traite plus de 1,5 million de commandes chaque jour. L’équipe CF est le moteur de notre entreprise et ses efforts nous ont permis de nous tourner vers de nouvelles régions et de proposer de nouveaux services. Avec l’aide des technologies émergentes, nous sommes en permanence à la recherche de solutions nouvelles pour proposer une gamme de produits plus large et de meilleure qualité, livrée rapidement et à un prix abordable.L’équipe CF est le premier maillon de la chaîne qui permet aux clients d’obtenir les produits à la vitesse qui fait notre réputation. Nous sommes basés dans les centres de traitement des commandes, qui sont au cœur du réseau des opérations d’Amazon. Nos centres sont parfois appelés le « premier kilomètre », car c’est là que la plupart des colis Amazon commencent leur voyage. Nous aidons à gérer les stocks dynamiques et à faciliter les livraisons rapides, 24 heures sur 24, 7 jours sur 7.Nos centres de traitement des commandes regroupent des profils variés et les opportunités y sont nombreuses. Certains membres de l’équipe travaillent avec des produits physiques, tandis que d’autres analysent des données. Ensemble, nous travaillons pour que chacun puisse prendre des décisions éclairées dans toute l’entreprise. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job Description Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.The Role:As a Hardware Reliability Engineer, you will engage with an experienced cross-disciplinary staff and outside partners to drive key aspects of product definition, execution and test. You must be responsive, flexible and able to succeed within an open collaborative peer environment.You will be responsible for the test validation of our devices. You should have a good understanding of Reliability statistics/Reliability tests and/or solid understanding of electronic and electrical products to influence design for reliability to:- Identify and validate product/IC risks, including but not limited to electrical system, mechanical system, RF system, acoustic system, and work with design teams to mitigate them- Define test methodology and test coverage to assure IC/product reliability- Perform reliability prediction of failure mechanisms on products/ICs under development and products in the field- Demonstrated ability in identifying and validating semiconductor component risks working cross-functionally with various domains including ATE testing, Silicon validation, Design (Silicon/Package), and SW teams.- Experience with electrical stress testing, ESD testing, environmental stress testing, fatigue testing, vibration and shock testing Basic Qualifications:- Bachelor's degree in Electrical Engineering or a related field- 6+ years of working in mechanical engineering or equivalent experience- Strong understanding of Integrated circuit design, fabrication, functioning , and product integration.- Knowledge of semiconductor failure mechanisms, IC/package/board reliability, semiconductor standards such as JEDEC, Electrical bench and stress testing- Experience with Failure analysis techniques such as SEM, FIB, CSAM, surface analysis, thin film analytical tools, cross sectioning, x-ray, dye and pry. Preferred Qualifications:- Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or Doctorate/PhD or equivalent and 5+ years of industry or academic research experience- Demonstrated experience using thermal imaging systems (FLIR or equivalent) for IC hot spot detection, board-level thermal mapping, and root cause analysis of thermal-induced failures in semiconductor packages- 3+ years hands-on experience with digital optical microscopy (Keyence VHX series or equivalent) for microcrack detection, surface defect analysis, and package-level failure characterization at advanced technology nodes (7nm or below preferred)- Strong understanding of SoC package architectures, failure modes (die cracks, delamination, wire bond failures), and experience with both 1P and 3P IC failure analysis workflows- Proven ability to document FA findings with high-quality imaging, prepare technical reports, and collaborate with cross-functional teams (design, reliability, manufacturing) to drive corrective actionsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWho we are: We are building the next generation of autonomous AI agents that enable Amazon customers to seamlessly discover and purchase products across the open web. Our systems operate in highly dynamic real-world environments, navigating thousands of third-party merchant experiences with production-grade reliability, scalability, and safety.This role sits at the intersection of Agentic AI, LLMs, and large-scale distributed systems. As a Software Development Manager, you will work closely with product mgmt, science and engineering teams to plan and launch systems and shopping partner experiences. What you will do: We are looking for a motivated Software Development Manager, who takes great pride in both the technical and business contribution of their work. You will be given the chance to have a significant impact on our systems, our business and most importantly, our customers.About you: You're a former engineer who can see the bigger picture. While your career is full of individual wins as an engineer, it is now more fulfilling when your team is able to build, deliver, and impress. You enjoy leading and mentoring software engineers, and want to work on projects that require innovative and creative thinking alongside deep technical problem solving. You challenge yourself and others to constantly come up with better solutions, and can deliver on a technical roadmap that serves our customers and the business optimally. You communicate clearly, and hold yourself and your team to a high bar.As a Software Development Manager, you will be responsible for ensuring your team successfully delivers on design, development, testing, and the operations of systems your team owns. You should have an established track record of launching customer-facing experiences, deep technical ability, and excellent project management and communication skills. This role requires working closely with product management and UX to define strategy and requirements, and leading a development team from design through delivery and subsequent operation. This position will also require regular communication with senior management on status, risks, and strategy.The ideal candidate is deeply technical, resourceful, customer-focused and team oriented, with clear communication skills and the ability to build strong relationships with key stakeholders. You can successfully influence partner teams and influence architecture decisions that impact multiple businesses. You have a proven track record of taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.About the teamThe Buy For Me purchasing team owns the mission of completing customer purchases on off-amazon sites through both deterministic protocols and agentic methods. This role owns the backend services to enable customer experiences and protocol-based integration (e.g. ACP, UCP) with off-amazon partner sites. Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- 3+ years of Software Engineer, Software Developer, or related occupational experience- 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience- 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience- 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience- 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually
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    Job DescriptionThis role sits within the Applied AI Solutions Architecture team, which is a part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features.Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA!Key job responsibilities- Lead customer engaegments as the trusted advisor to understand business requirements, existing contact center architecture, AI readiness and help them technically validate Amazon Connect. - Design agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action and Agent-to-Agent integration.- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. - Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives. - Develop and support an AWS internal community of technical subject matter experts worldwide. Create and deliver field enablement for the broader SA population on Amazon Connect. About the teamThe Amazon Connect Specialists Solutions Architects Team is made up of deep Customer Experience and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- 7+ years of experience in solutions architecture, software engineering, or technical consulting in customer-facing roles- Demonstrated experience with AI/ML concepts including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and model evaluation- Contact center domain expertise including understanding of IVR/IVA design, routing strategies, workforce management, quality management, and CX metrics Preferred Qualifications:- Experience with agentic AI patterns including multi-agent orchestration, tool use, function calling, chain-of-thought reasoning, and autonomous agent workflows- Experience with CCaaS adjacent capabilities including Analytics, WFM/WFO, CRM technologies.- Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent communication- Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.)Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Technical Facilities Project Manager leads complex design and construction projects ($5K-$10MM+) in Amazon's corporate facilities. This role supports Amazon's expansion into aerospace, life sciences, robotics, quantum computing, devices, and government industry sectors by managing new construction, renovations, and facility modifications. The position is part of Amazon's Global Real Estate and Facilities (GREF) organization with a dotted line to one of Amazon’s businesses.Key job responsibilities- Execute technically complex capital projects from inception to completion- Drive project intake, planning, and delivery for corporate facilities in their assigned location; potential exists to expand responsibilities across multiple sites- Coordinate with key stakeholders including EH&S, IT, AV, Security, Sustainability, Procurement, Legal, Tax, Compliance, and Finance teams- Responsible for documenting project parameters and accountable for quality, cost, and timely delivery- Direct architects, design consultants (MEP, structural, acoustic, security, etc), contractors, and facilities managers to ensure decisions are made at the appropriate level and Amazon’s priorities are always the driving factor- Identify and recommend project requirement gathering, delivery, and reporting process improvements- Participate in new facility due diligence and site selection processes- Manage design elements including specialty equipment, infrastructure, space-plans, and finishes- Oversee construction processes including contractor selection, contract negotiations, budget approvals, invoice/pay application reviews, change orders, and schedule creation/maintenance Basic Qualifications:- Experience with commercial agreements and commercial transactions- 8+ years of professional experience in construction/engineering project management, real estate development, or architecture/design- Track record of managing multiple concurrent and technically complex (R&D, manufacturing, SCIF, BSL, ISO) projects- Proven expertise in sourcing/procurement, vendor management, value engineering, budget/schedule management, and MEP systems- Advanced Microsoft Project proficiency- Strong communication skills with ability to convey complex project strategies, status updates, and escalations to stakeholders Preferred Qualifications:- Bachelor's degree in engineering or a related technical field, or 5+ years of professional experience- Experience working in technical engineering, manufacturing, or government (DoD, IC, DoS, etc) environments- PMI certification- Experience with sustainable building practicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 148,700.00 - 201,200.00 USD annuallyUSA, CA, Irvine - 148,700.00 - 201,200.00 USD annuallyUSA, CA, LONG BEACH - 148,700.00 - 201,200.00 USD annuallyUSA, CA, NORTHRIDGE - 148,700.00 - 201,200.00 USD annuallyUSA, CA, San Diego - 148,700.00 - 201,200.00 USD annually
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