Amazon

Job DescriptionWe make AWS billing data trustworthy at the source. As a Software Development Manager on the Billing Data Services (BiDS) team, you'll lead the engineers who own the foundational systems that capture, store, and serve the billing facts that billing services rely on.Our services sit upstream of bill computation systems. We ingest billing data from across AWS (such as pricing, subscriptions, entitlements) persist them as a single source of truth, and serve them to the teams and pipelines where that data that is joined with usage to synthesize customer-facing billing artifacts. We operate at the scale of all of AWS, where correctness is non-negotiable and a single bad record can ripple into thousands of customer bills.Key job responsibilities* Lead and mentor a team of software engineers: Foster a collaborative and high-performing team environment, providing guidance and support to your engineers to help them achieve their full potential.* Define the technical vision and roadmap: Work closely with product managers and other stakeholders to define the technical roadmap for your area of responsibility, ensuring alignment with overall business goals.* Own the software development lifecycle: Oversee the entire software development lifecycle, from requirement gathering and design to development, testing, and deployment.* Champion best practices and innovation: Drive the adoption of best practices and emerging technologies within your team, promoting continuous improvement and innovation.* Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other Commerce Platform teams to ensure successful delivery of features.* Communicate effectively: Clearly communicate technical decisions and progress to both technical and non-technical audiences.A day in the life- You might start the morning reviewing ingestion and data quality dashboards before joining a design review for a new storage or serving path- By midday, you're working with a downstream team on a schema or data contract change, making sure the migration is backward compatible and won't disrupt their pipelines- In the afternoon, you're with your engineers on an approach to cut serving latency or raise ingestion throughput, then aligning with a partner team on an upstream event format change- You balance long-term platform investments with the immediate needs of the teams that depend on your dataAbout the team- We own the systems that hold and serve the authoritative billing facts for AWS Commerce Platform services- We sit upstream of the bill computation systems, so our data quality and freshness affect SLAs for systems downstream- We're a team that treats correctness and operational rigor as first principles, but moves quickly when downstream teams and customers need us- We solve problems at the intersection of large-scale data systems, durable storage, and the trust customers place in their bill- This is a space where being right matters more than anything, and where the data we own touches every Billing team Basic Qualifications:- 7+ years of engineering experience- 3+ years of engineering team management experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Preferred Qualifications:- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers- Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionSalario mensual base: $15,687.50 MXN brutos más prestaciones superiores a las de ley.Ubicación:C. del Fresno 376, Atlampa, Cuauhtémoc, 06450 Ciudad de México, CDMX, México.Horario: Disponibilidad para rolar turnos día, noche y fines de semanaEl equipo de External Delivery Service Providers (EDSP) busca un Asistente de Torre de Control con experiencia en el trato con proveedores externos.Las funciones laborales incluyen; Supervisión de métricos de calidad y productividad de última milla, manejo de inventarios, trato con proveedores y seguimiento a rutas.Key job responsibilities - Programar el flete entrante y cerrar las citas diariamente después de la llegada. - Mantener un ambiente de trabajo limpio y seguro y un flujo constante hacia la estación de entrega. - Asegurar de que todos los recuentos de unidades entrantes sean correctos y anote cuando no lo sean.- Comunicar con seguridad las entregas lleguen al patio de camiones. - Responsable de la gestión de tráileres de fardos de cartón ondulado y palés completos. - Monitorear la programación del inventario (días de flete empujado, es decir, las citas no se programan durante las horas de cita solicitadas)#AmazonMexico Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAnnapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.We are looking for a Hardware Design Engineer with strong skills in both hardware and software. In this role you will be responsible for architecting, designing, simulating and validating power delivery multi-source solutions on machine learning products and support those designs in AWS fleet through their entire life cycle. You will work cross functionally with AWS monitoring teams, members of the Hardware Design team, supply chain team, vendors, ODMs and additional teams across AWS to improve quality and reliability of products operating in the fleet.Key job responsibilitiesIn this position, you’ll have the opportunity to: - Drive improvements in availability, and efficiency as they relate to power for AWS servers. These improvements should include enhanced designs, enhanced testing, and improved manufacturing at the suppliers themselves.- Identify and drive process improvements and automation in power design, validation, manufacturing and both pre-production and field testability.- Develop comprehensive AWS reliability models for server power, taking advantage of our copious production telemetry and deep knowledge of component internals.- Serve as power technical lead on some of our most demanding machine learning rack scale projects, including the launch of new services and features that will be deployed and used at massive scale- Work with technology leaders to define and drive critical features and architectural advancements into our rack scale systems- Help drive a power technology roadmap and guide our suppliers to meet Amazon’s server power needs for future generation products.- Collaborate with other principal engineers to find simple solutions to brain-contorting problems- Ensure the quality & reliability of architecture of our end-to-end system design- Collaborate with our supply chain team to define the sourcing strategy for power commodities- Engage deeply in the operations of our systems, including identifying and rectifying root causes of critical issues- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues, and helping managers guide the career growth of their team members- Provide technical guidance to multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience- Advocate for the customer and ensure we are building the best possible experienceAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field- 3+ years of experience with hardware and software integration for embedded systems or hardware development- 2+ years of experience with validation and troubleshooting of computing power solutions Preferred Qualifications:- Master's degree in Computer Science or a related field- Experience with ML accelerators- Experience with data center deployments of compute-related infrastructureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 136,000.00 - 184,000.00 USD annually

Job DescriptionAbout Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ([email protected]) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ([email protected]) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesKey job responsibilities include, but are not limited to: - You will promote a safe working environment by following all safety procedures - You will complete preventative maintenance routines with proper documentation - You will troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - You will maintain a positive working relationship across all of the Amazon Operations facility - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of automated conveyor systems and controls experience, or certification from Amazon's Mechatronics and Robotics Apprenticeship Program- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience Preferred Qualifications:- Experience with robotic operation and maintenance- 2+ years of electrical and electronic principles experience- Associate's degree in Mechnical or Electrical- 2+ years of Mechanical or Electrical apprenticeship experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, VA, Virginia Beach - 32.00 - 33.00 USD hourly

Job DescriptionAmazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the resolution of vendor, carrier, and/or driver issues of daily freight movements flowing into our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.An ideal candidate has a background in transportation and excellent data driven problem resolution skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills as a customer facing role and requires the ability to work independently in a high pressure environment.Responsibilities include, but are not limited to: - Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) - Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Publish performance metrics to assist with driving business results - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data - Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum Basic Qualifications:-1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience-High school or equivalent diploma-Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach-Work 40 hours/week, and overtime as required-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays-Are 18 years of age or older Preferred Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon experience- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field- Experience in MS Access and SQL- Knowledge of lean techniques and Six Sigma tools- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments- Experience managing large amounts of data- Experience using data to drive root cause elimination and process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,600/year in our lowest geographic market up to $66,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionAmazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the resolution of vendor, carrier, and/or driver issues of daily freight movements flowing into our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.An ideal candidate has a background in transportation and excellent data driven problem resolution skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills as a customer facing role and requires the ability to work independently in a high pressure environment.Responsibilities include, but are not limited to: - Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) - Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Publish performance metrics to assist with driving business results - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data - Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum Basic Qualifications:-1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience-High school or equivalent diploma-Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach-Work 40 hours/week, and overtime as required-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays-Are 18 years of age or older Preferred Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon experience- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field- Experience in MS Access and SQL- Knowledge of lean techniques and Six Sigma tools- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments- Experience managing large amounts of data- Experience using data to drive root cause elimination and process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,600/year in our lowest geographic market up to $66,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionDo you want to be part of an organization that is developing and launching new business models? If so, Amazon’s Network Engineering & Scheduling Technology (NEST) team is looking for an experienced Transportation Specialist with a strong record of achieving results, to own and drive accurate load scheduling for a quickly growing business segment. We are looking for a leader who is passionate about building new businesses, solving complex problems for our customers, and establishing end-to-end transportation scheduling processes. Amazon transportation encompasses all of the operations that deliver worldwide shipments to and from our fulfillment centers and third-party locations. The NEST team needs exceptionally talented, bright, and driven people to design, develop, and improve our transportation systems. Key job responsibilities- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.- Develop and/or understand performance metrics to assist with driving business results.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Basic Qualifications:-1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience-High school or equivalent diploma-Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach-Work 40 hours/week, and overtime as required-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays-Are 18 years of age or older Preferred Qualifications:- Experience in advanced SQL, Python, Tableau- Experience in data mining, data management, reporting, and SQL queriesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, AZ, Tempe - 21.00 - 29.00 USD hourly

Job DescriptionWe are hiring a Supplier Quality Engineer to take end-to-end ownership of quality for mechanical and electromechanical commodities — including speakers, antennas, cables, connectors, and motors — across a supplier base spanning Mainland China, Taiwan, Vietnam and the Philippines, supporting product lines such as Amazon Echo smart speakers, Project Leo satellite broadband terminals, Kindle e-readers, and Fire tablets.This role focuses on four core areas of work:- New Product Introduction (NPI): Lead new supplier qualification audits, partner with Hardware and Signal-Integrity Design on DFM/DFA reviews, develop manufacturing processes (stamping, plating, injection, crimping, extrusion), drive PPAP management, and validate process capability (Cpk/Ppk), high-speed signal integrity, and reliability test— owning every quality gate before next milestone- Mass Production: production audit, monitor SPC data (crimp force, plating thickness, impedance) and identify abnormal trends early; drive continuous-improvement projects (DMAIC) to reduce DPPM and Cost of Poor Quality (COPQ); manage supplier 5M1E changes and quality-impact assessment of ECN/PCN — especially raw-material substitution- Cross-functional Collaboration: Partner with Final Assembly Test & Pack (FATP) IQC teams, US headquarters Hardware R&D / SI Engineers, Asia Sourcing, Reliability, Compliance, and Finance to drive bidirectional optimization between design and process; establish IQC standards, SCAR routing, and escalation paths- Field Issue Resolution & Crisis Response: Respond rapidly to line-down events, ship-holds, and customer field issues — driving containment, root-cause analysis, and 8D closure, including the complex non-reproducible, multi-impacting-factor defect escapes; plan ahead for predictable disruptions such as Spring Festival, typhoon season, and tariff volatility Basic Qualifications:- Bachelor's degree in Mechanical or Electrical Engineering or a related field- 8+ years in design, supplier quality, process engineering or a related role in consumer electronics or electromechanical components.- 5+ years hands-on experience with connectors and/or cables (USB / Type-C / HDMI / DC Jack / BTB / WTB; audio / internal / high-speed cable).- Hands-on experience with 8D, PPAP, APQP, FMEA, SPC, MSA (including GR&R).- Working knowledge of IPC (IPC-A-610 / IPC/WHMA-A-620) and ISO 9001.- Hands-on use of AI tools with ability to validate output reliability.- Business-fluent English and fluent Mandarin. Preferred Qualifications:- Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration, or Master's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering- Six Sigma Black Belt Certification- Led multiple end-to-end NPI programs (from Prototype to MP); experience with AIAG FMEA (AP rating), Reverse-PFMEA, Attribute MSA.- High-speed signal-integrity depth: VNA / TDR / BERT, eye-diagram / jitter, USB-IF / HDMI 2.1 compliance.- Reliability engineering: HALT/HASS, ALT, Weibull, MTBF; high-reliability / aerospace standards (AS9100D, AS6081, J-STD-001 Space Addendum, MIL-STD-810).- Python, SQL, AWS QuickSight or equivalent; fluent prompt-engineering use of generative AI with output verification.- Demonstrated ownership of ambiguous, multi-root-cause escapes; on-site experience in Greater China or Southeast Asia; consumer-electronics OEM or connector/cable maker background.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilities- Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.- Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)- Quickly resolves any potential issues that may impact driver and customer delivery experience.- Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.- Shift work will be required, potentially to include nights, weekends and Public Holidays.- Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake both last mile and under the roof emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Candidates for this role must have conversational level fluency in Turkish.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that include customers, community members, law enforcement, and delivery drivers. We specialize in supporting last mile on the road incidents and assisting Amazon sites globally. Basic Qualifications:- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 3+ months of customer service experience/Operation Call/Command Center work environment- Typing skills at 35 words per minute with high accuracy Preferred Qualifications:- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitudeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for a smart and ambitious Seller Consultant to join its China team. The objective of the Sales Consultant is to deliver new business growth and maximize revenue generation across Amazon's suite of products for merchants. Recruiting and launching sellers on Amazon's global marketplaces. You will analyze traffic and sales data to identify opportunities to help sellers succeed on the marketplaces.Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives.Specific Responsibilities include:- Develop a category recruitment strategy by analyzing the competitive landscape and defining new products' value proposition.- Identify, recruit and support sellers of various types (SMEs to large retailers) to execute on aggressive growth plans.- Review and monitor performance and sales of Amazon's partners in order to provide them with consulting advice to grow their business.- Feed back to other teams within Amazon worldwide lessons learned during project implementation and post-live support phases.- Coordinate and lead project with cross function teams and deliver result with stakeholders Basic Qualifications:- Experience managing or supporting strategic accounts and well-known brands, with an understanding of complex stakeholder environments and long-term value creation.- Ability to prioritize and manage multiple workstreams in a fast-paced, ambiguous environment, and collaborate effectively with cross-functional teams such as Sales, Marketing, Product, Operations, and Data.- Demonstrated capability to initiate, lead, and drive projects beyond core responsibilities, showing ownership, influence, and impact.- Digital and AI fluency, including proficiency in modern productivity and collaboration tools (e.g., presentations, data analysis, dashboards), and the ability to leverage AI tools and data insights to improve efficiency, decision-making, and business performance. Preferred Qualifications:- Strong willingness to learn new things preferred. 乐于学习新事物者优先。- Strong ability to work independently and think critically. 能独立胜任工作，有批判思维精神者优先。- Experience with e-commerce or retail would be an advantage. 具有跨境电商经验者优先。- Experience influencing and organizing others, whether in a direct management capacity or through experience managing projects. 具有项目管理经验优先。- Strong ability of data mining and analysis 数据挖掘和分析能力强者优先。- Have emerging market related working experience 有与新兴市场/拉美市场相关的工作经验优先。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.Data Center Operations designs, installs & maintains the world’s largest Computing Infrastructure. This role is a unique opportunity to work in some of the most advanced data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.Key job responsibilities- Escalation point and technical troubleshooter for all Systems and problems.- Deep diving into Linux server issues.- Remediation of physical layer outages, both Systems & Network.- Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.- Shift work (4 days on and 4 days off including night shifts on a rotational basis).- Install & configure racks of hosts in line with internal SLAs.- Triage & resolve trouble tickets for all devices in your region.- Physical replacement of server and network device parts.- Ensure correct rotation of parts & spares.- Enforcing Amazons Security Best Practices.- Interact with third party vendors & contractors.- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.- It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.- Candidates must possess a valid driver’s license and their own vehicle to travel between sites. Basic Qualifications:- 1+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressureAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for a results-driven individual with retail experience to drive China-based strategic sellers to maximize their presence and business in Amazon Global marketplaces. The Account Manager will partner with strategic sellers, sales and product team, to grow sellers’ businesses on Amazon worldwide including identifying opportunities to maximize selection, driving feature adoption, monitoring seller’s healthy growth, performance, product quality, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own forecasting, monitoring, analysis and reporting on CN-based seller business.The successful account manager will: Work with strategic sellers to grow the selections to Amazon and their business with profit Work with strategic sellers to drive the feature adaption rate to drive the customer experience on Amazon Work with strategic sellers to achieve data quality standards and become an expert in using internal tools to achieve results Work with strategic sellers to drive the seller performance and product quality to ensure best customer experience Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession Basic Qualifications:- Experience managing or supporting strategic accounts and well-known brands, with an understanding of complex stakeholder environments and long-term value creation.- Ability to prioritize and manage multiple workstreams in a fast-paced, ambiguous environment, and collaborate effectively with cross-functional teams such as Sales, Marketing, Product, Operations, and Data.- Demonstrated capability to initiate, lead, and drive projects beyond core responsibilities, showing ownership, influence, and impact.- Digital and AI fluency, including proficiency in modern productivity and collaboration tools (e.g., presentations, data analysis, dashboards), and the ability to leverage AI tools and data insights to improve efficiency, decision-making, and business performance. Preferred Qualifications:- Strong willingness to learn new things preferred. 乐于学习新事物者优先。- Strong ability to work independently and think critically. 能独立胜任工作，有批判思维精神者优先。- Experience with e-commerce or retail would be an advantage. 具有跨境电商经验者优先。- Experience influencing and organizing others, whether in a direct management capacity or through experience managing projects. 具有项目管理经验优先。- Strong ability of data mining and analysis 数据挖掘和分析能力强者优先。- Have emerging market related working experience 有与新兴市场/拉美市场相关的工作经验优先。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Team LeadTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Developing and/or referring to performance metrics to drive team performance and business results.· Identifying the business impact of trends and making data backed decisions.· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.A day in the lifeTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.· Identifying the impact of trends and making data backed decisions. Basic Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with Excel Preferred Qualifications:- 3+ years of customer-facing environment, warehousing, logistics or manufacturing experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon seeks a Senior Finance Analyst in its emerging Stores FP&A team. This FP&A team is central to Amazon India Stores financial management. The team works across multiple finance and business teams for India Stores financials, owns financial variance analysis, and senior CXOs communication. We are looking for a Senior Financial Analyst to partner with finance and business teams, drive financial reporting, identify insights and opportunities to shape P&L for India Stores. Key job responsibilitiesThe successful candidate will be strategic, analytical and have the demonstrated ability to effectively manage finances of a high-growth business including:• Performing financial reporting, ad-hoc business analyses and financial modeling. Presenting recommendations to business leadership on strategic decisions and planned future initiatives• Facilitate financial reviews with business group and work with business leaders to ensure effective P&L management.• Develop reporting mechanisms and flag risks and opportunities to leadership with root-cause analysis and recommended actions• Analyze P&L trends across channels and categories to surface profitability improvement opportunities • Write clear, insight-led narratives that translate complex data into "so what" recommendations for senior leaders• Collaborate with Cross functional Finance and business teams to align on shared goals- Manage financial planning and analysis, forecasting using the key input levers to the business. Basic Qualifications:- 3+ years of finance, tax or a related analytical field experience- 3+ years of Accounts Receivable or Account Payable experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Chartered Accountant or MBA (Finance) Preferred Qualifications:- 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Familiar with artificial intelligence tools, hands-on experience with prompt engineeringOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we are committed to being the most customer-centric company on Earth. Our Talent Acquisition (TA) team plays a critical role in attracting and hiring the world's best talent to fuel Amazon's growth. Within TA Stores APAC, the Program Management Office (PMO) drives operational excellence, strategic coordination, and continuous improvement across the region. We are a team of builders who thrive in a fast-paced, data-driven environment and are passionate about making hiring better, faster, and more equitable for everyone.We are seeking a proactive and detail-oriented Program Manager I to join the APAC TA Stores BizOps team. In this role, you will own the rhythm of business for the APAC PMO — driving business review cadences, maintaining governance mechanisms, and taking up programs aligned to organizational priorities. You will analyze data to identify trends, build mechanisms that solve business problems programmatically, and ensure the PMO continues to progress toward its strategic objectives.This role combines the rigor of program management with the operational awareness of BizOps — you will not just coordinate, but actively contribute to how the team identifies issues, structures solutions, and delivers outcomes at scale. This is a high-visibility role that requires strong program management fundamentals, written communication, stakeholder management, and the ability to operate both strategically and tactically in a fast-paced environment.Key job responsibilitiesOwn and coordinate the MBR/WBR cadence for APAC TA Stores — including stakeholder input collection, quality review, document compilation, and action item tracking through to closureMaintain the overall rhythm of business for the PMO, ensuring goal reviews, operating cadences, and leadership reporting mechanisms run on schedule and drive accountabilityManage PMO Governance Calls including agenda preparation, facilitation, and execution for Bi-Weekly Work Review & Intake Calls, Spotlight Calls, and Monthly PMO Team MeetingsManage internal Wiki and knowledge resources, ensuring content governance and supporting swimlane owners in maintaining their pagesTake up programs aligned to organizational priorities and drive them end-to-end — defining scope, creating project plans, managing timelines, and delivering measurable outcomesIdentify operational issues and solve them in a programmatic manner — building repeatable mechanisms, frameworks, and processes rather than one-off fixesWork cross-functionally with TA leaders and regional stakeholders to define requirements, align priorities, and remove blockersAnalyze operational data and business review documents to identify trends, surface recurring issues, and highlight patterns that require leadership interventionBuild tracking mechanisms to provide visibility into program health, goal progress, and operational performanceDeliver data-driven recommendations to leadership, enabling proactive decision-making over reactive mechanismsAbout the teamThe APAC TA Stores PMO BizOps team operates at the intersection of program management and business operations — we don't just coordinate, we identify problems, build mechanisms, and drive programs that move the needle for the organization. Our team maintains the rhythm of business for APAC TA leadership while simultaneously owning programs that solve systemic challenges across the region. We believe in structured thinking, data-driven decision-making, and building repeatable solutions over one-off fixes. Our vision is to shift from reactive coordination to proactive excellence — where every team member contributes as both an operator and a program owner. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of advanced Microsoft Word and Excel experience- 3+ years of managing stakeholders in cross-functional project experience- Bachelor's degree Preferred Qualifications:- Experience in requirement gathering and ability to write clear and detailed requirement document- Experience with Excel- Experience working in an analytical environment with cross-functional teamsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to 'fast' delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together. You will join a highly technical and entrepreneurial culture defining and building the next generation of software solution for the DC products and launching them in every Amazon store worldwide.We are looking for a motivated SDE II with the desire and talent to contribute and lead to this vision. This person will have a track record of success delivering new features or products. This person has thrived and succeeded in delivering high quality technology products and services in a hyper-growth environment where priorities shift fast. This person has strong design and implementation experience and a strong knowledge of web services and protocols.As a Software Development Engineer II, you will design, manage and own technologies in Delivery programs space and. you will have significant influence on our overall strategy by helping define new product features, drive the system architecture, and spearhead the best practices that enable a quality product. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics- Advanced proficiency in local and English languages in both written and verbal communication- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Preferred Qualifications:- Bachelor's degree or equivalent, or experience working for Amazon or any Amazon subsidiary or affiliate- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in an operational environment, such as logistics, retail, hospitality, or customer service- Upper intermediate proficiency in English- Basic Knowledge of operational requirements, environment and rules.- Statistical mindset with focus on details and numbers.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Operational Excellence Analyst in Global Operational Excellence (GOX) drives data-driven performance improvements across Amazon’s EU Inbound Supply Chain operating in a cross-functional environment with Cross Dock and Fulfillment Center Operations, Transportation, Analytics, and Planning Systems teams.This role owns the technical analysis and automation behind regional Inbound Speed and Delivery Estimate Accuracy (DEA) metrics. You will build scalable data pipelines, write production-grade SQL against petabyte-scale warehouses, and develop analytical tooling to identify, quantify, and eliminate placement defects, transportation disruptions, and supply chain backlog connecting systemic root causes to shop-floor impact and customer delivery outcomes.You will develop automated monitoring systems, statistical models, and simulation frameworks to surface improvement opportunities before they impact customers. Your work will span from exploratory data analysis on large-scale datasets to building self-service tools that enable business partners to make data-driven decisions in real time.The role requires deep technical proficiency in data extraction, transformation, and analysis combined with the ability to translate complex findings into actionable recommendations for senior leadership. You will design and implement end-to-end analytical solutions: from raw data ingestion through insight delivery, working across Andes/Redshift, Athena, S3, Python automation, and visualization platforms.We are seeking a technically strong specialist with passion for data engineering, process improvement, and operational analytics someone who can independently mine complex datasets, identify systemic patterns, and drive measurable improvements to customer delivery experience across EU marketplace.Key job responsibilities• Own the data infrastructure behind Inbound Speed and DEA metric reporting building automated ETL pipelines, scheduled queries, and alerting mechanisms• Write advanced SQL (window functions, CTEs, recursive queries, query optimization) against large-scale data warehouses (Andes/Redshift, Athena) to perform root cause analysis on placement and transportation defects• Develop Python-based automation for data processing, anomaly detection, and reporting workflows reducing manual intervention and accelerating insight delivery• Build statistical models to quantify the impact of transportation disruptions, supply chain backlog, and placement deficiencies on customer delivery promises• Design and maintain dashboards and self-service analytical tools (QuickSight, automated reports) enabling stakeholders to detect problems ahead of customer impact• Drive the process improvement roadmap with data-backed proposals influencing decision-making at all levels through rigorous quantitative analysis• Perform large-scale data mining across multiple database systems (Redshift, Athena, DynamoDB) to identify patterns in transship flows, delivery accuracy, and network performance• Collaborate with technology teams to translate analytical findings into system requirements, new features, and configuration changes• Develop and document automated data quality checks and monitoring frameworks for critical operational metrics• Act as technical enabler for front-line teams building tools that surface defects, identify root causes, and track corrective action effectivenessA day in the life• Write and optimize complex SQL queries across multiple data sources to investigate why customer delivery promises were missed —tracing issues back to specific products, warehouses, or shipping routes• Build and maintain Python scripts that automate daily/weekly data pulls, transformations, and reporting deliverables• Collaborate with Business Intelligence Engineers, Program Managers, and Finance Analysts to develop scalable metrics frameworks• Perform deep-dive investigations on specific shipments or orders, then scale findings using statistical methods to quantify network-wide impact• Translate operational challenges raised by business teams into structured analytical problems — designing technical solutions that address the root cause, not just the symptom• Partner with tech teams to define data requirements and validate system changes through pre/post analysis• Present data-driven recommendations to senior leadership with clear quantification of customer and cost impact• Develop and maintain scheduled data transformation jobs for automated reporting• Monitor automated alerting systems and triage emerging operational issues using real-time dataAbout the teamThe Global Operational Excellence (GOX) team drives operational improvements across Amazon’s EU fulfillment network and ROW. We work at the intersection of technology and operations to optimize how inventory is placed, moved, and delivered reducing costs while improving customer experience. Our team leverages large-scale data analysis, automation, and cross-functional collaboration to solve complex supply chain challenges across Inbound Speed, Delivery Estimate Accuracy (DEA), and network performance. Basic Qualifications:- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business- Experience in ETL management/data pipeline- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Experience working with operations and business teams to communicate problem impacts and understand business requirements- Experience in creating process improvements with automation and analysis, or experience in building financial and operational reports/data sets that inform business decision-making- Experience in data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding- Bachelor's degree in engineering, statistics, computer science, mathematics, or a related quantitative field- 3+ years of experience in data analytics, business intelligence, or data engineering within operations/supply chain Preferred Qualifications:- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent- Experience with statistical methods (e.g., A/B Testing, Regression)- Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration- Experience in automation or monitoring frameworks, deployment or development- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders- Master's degree or above in supply chain management, operations, engineering, analytics or related field- Python programming experience writing scripts for data manipulation (pandas, numpy), automation (boto3, scheduling), and basic statistical analysisAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs the Quality & Benchmarking Specialist, you will support the development and execution of quality systems for Reliability & Maintenance Engineering (RME). You will assist field teams in building decision-making tools for site managers, evaluate Fulfillment Center RME performance data, and help implement best practices to improve reliability metrics. You will contribute to driving Amazon RME towards World Class Maintenance.Key job responsibilitiesKey job responsibilities include, but are not limited to:You will develop and maintain parts cage quality standards by tracking quality data, monitoring vendor defect rates, and executing standard work processes for parts quality managementYou will build risk-based forecasting tools that help site maintenance leaders prioritize work based on asset failure probability and support central reliability teams in developing tracking automation for audit mechanismsYou will execute RME standard work procedures for maintenance quality, timing, and structure across assigned sites, while conducting regular field audits to measure performance against best practicesYou will drive Continuous Improvement initiatives using AMS Standards and support the validation of Program Management (PM) processes that meet safety and effectiveness standardsYou will be able to travel domestically up to 80% Basic Qualifications:- Work a flexible schedule including weekends, nights, and holidays- 3+ years of maintenance or engineering experience- 3+ years of directly managing and being responsible for multiple large projects experience- 3+ years of Microsoft Office products and applications experience- Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, Technology, or Reliability Engineering, or 2+ years of Amazon (BB/3P) Full Time Exempt experience Preferred Qualifications:- Experience with Six Sigma, lean manufacturing- Experience in Lean Management, Six Sigma and other operations engineer tools- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Experience with analytical tools and ability to dive deep into metrics and reporting- PMP certificateAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 68,900.00 - 103,400.00 USD annually

Job DescriptionDo you have a passion for supporting a customer's mission? Do you enjoy untangling complex contract funding structures and turning them into clean, compliant invoices? Do you love finding process gaps and building solutions to fix them? If so, come join a diverse team focused on ensuring AWS delivers on contractual invoicing requirements in support of critical public sector missions.The Amazon Dedicated Cloud (ADC) Invoicing team is looking for an Invoicing Compliance Analyst (ICA) to support some of AWS's largest and most complex public sector contracts. You'll own the end-to-end invoicing process for assigned contracts — from data extraction and validation through submission and reconciliation — while implementing controls that reduce risk and improve accuracy.This role sits at the intersection of federal finance, government contracting, and technical problem-solving. You'll regularly engage with internal AWS teams and directly with customers to design process and technical solutions that ensure invoicing compliance. A successful candidate demonstrates strong analytical skills, attention to detail, and the ability to coordinate competing requirements across multiple stakeholders.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities• Own monthly invoice generation, validation, and submission for assigned customer contracts• Extract raw usage and financial data from business databases and data warehouses to produce actionable reporting• Resolve invoicing-related discrepancies and questions from customers and internal stakeholders• Collaborate with contracting officers, program managers, and internal AWS teams to ensure funding alignment with customer requirements• Design and implement automation to reduce manual effort in financial reporting and data analysis• Respond to data calls and inquiries from program management offices and service teams• Ensure timely and accurate tracking of accounts and contract funding statusA day in the lifeYou'll manage monthly invoicing cycles and engage directly with federal customers and the program team to resolve billing issues and align on contract requirements. Between customer touch points, you'll hunt for process gaps and build automations that eliminate manual work across finance, contracts, and technical teams.About the teamThe ADC Invoicing team is responsible for submitting invoices and ensuring compliance with public sector invoicing obligations across ADC regions. Our work includes generating and submitting monthly invoicing, performing contract funding analysis, resolving customer questions, implementing process improvements, and driving automation. We support contracts of significant scale and complexity— accuracy and reliability are at the core of everything we do. Basic Qualifications:- Bachelor's degree or equivalent- Can show strong verbal and written communication skills- Understanding of government acquisitions including FAR/DFARS- Experience extracting and analyzing financial data at an intermediate level (SQL, Excel, or similar tools)- Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications:- Experience working cross functionally with tech and non-tech teams- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience scripting for automation (e.g., Python, Perl, Ruby)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWho are we?Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.What will you do?We’re hiring a Senior Partnership Manger who will build, manage, and scale our US partnerships. This role will own the end-to-end execution of external partnerships, from ideation and contracting through launch and partnership management. You will work closely with internal product and business development teams to identify partners and opportunities that align with our growth priorities, and to execute new products or strategies with existing partners. You will also collaborate with our tech team to ensure seamless integration of new partnerships and product launches. Who are you?The ideal candidate will possess a unique balance of technical depth, business acumen, and strong interpersonal skills. You are highly autonomous and have a proven track record of taking on end-to-end ownership and successfully delivering partnerships in a fast-paced and dynamic business environment. As this role involves close collaboration with the business development team, partners, senior leadership and other key internal stakeholders, you will need to be comfortable with communications, presentations, supporting your points of view, and being vocal on relevant business issues as needed. You are adept at business negotiations and familiar with legal contracts and terms. You are capable of strategic thinking and influencing, while also able to dive into execution. Key job responsibilitiesKey job responsibilities• Execution of new partnerships from contracting through launch.• Manage day-to-day relationships with existing Amazon Shipping Partners up to C-level.• Manage end-to-end onboarding for new Integration partners acting as a technical liaison between partners, product tech, sales, and support.• Prepare and deliver partnership priorities outlining progress and roadblocks to senior management.• Own strategy related to new partnership opportunities.• Work with program and product/engineering teams to drive innovation of products and features. Basic Qualifications:- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders- Experience structuring and negotiating agreements and leading cross functional groups to orchestrate and successfully complete deals Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreements- Experience within the parcel delivery segment- Experience with APIs and technical integrations- Track record of creating bespoke, growth-oriented partnerships.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 162,700.00 - 220,200.00 USD annuallyUSA, VA, Arlington - 147,900.00 - 200,100.00 USD annually

Job DescriptionCome build the future with us. Would you like to become part of a highly innovative and rapidly growing team? We are seeking a strong Media Sales Manager to drive the success and continued growth of Amazon Advertising. Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. You will be responsible for selling our advertising solutions and driving sales across multiple platforms to mid-to-large brand and performance advertisers and their agencies at all hierarchical levels. You will take full ownership of a digital advertising vertical, working with both existing and prospecting clients and be responsible for their long term growth. Our ideal candidate will have a good breadth of sales experience, preferably within the digital space. A consultative selling style is desired, coupled with the structure and organizational skills needed to build trust in a new business environment. If you are ready to deliver strategic advertising solutions to your clients - apply today! Key job responsibilities Responsibilities include, but are not limited to: - Understand Amazon's advertising opportunities and tools to help build relevant advertising solutions for our advertisers and deliver the highest level of sales and customer service to them. - Prospect, penetrate and create new relationships with clients and advertising agencies. - Drive deals to closure in a new business environment and retain and grow revenue from existing advertisers. - Work closely and partner with internal teams, for example retail, account management, marketplace etc. - Understand and learn about the e-commerce industry and competitive environment including knowledge of competitive product offerings. - Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. Basic Qualifications:- Experience working in a sales role- Experience working in a fast paced, quickly changing or international environment- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent Preferred Qualifications:- Experience selling digital or online media- Experience in digital advertising and client facing roles with a focus on data analysis- Experience building deep client and agency relationshipsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTransform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)Key job responsibilitiesThe ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business.You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure.- Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.- Delivering capacity to existing Data Centers- Helping build and bring online new Data Centers- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve - Assisting & managing relationships with external vendors & contractors- Liaising with internal teams & management groups- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.Essential Requirements: - Ability to travel to or commute between data center locations as needed- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational- Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Basic Qualifications:- 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience- 2+ years of in a management or team lead function experience- 2+ years of in a data center technology role experience Preferred Qualifications:- Experience installing physical data center equipment such as copper/fiber cabling and racks- certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate)- Work a flexible schedule including weekends, nights, and holidays- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles- Knowledge of networking infrastructure topology- Behavioral interviewing and hiring experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 78,400.00 - 137,300.00 USD annually

Job DescriptionAbout Operations Technology Solutions (OTS)Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to takeon new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.Key job responsibilitiesResponsibilities include, but are not limited to:- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities. - Handling support requests and procedures across the network. - Assisting in training new hires. - Continuous learning of new technologies.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers. Basic Qualifications:- Experience in a dynamic environment with a high degree of customer service- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach- Experience troubleshooting integrated and interdependent computer systems- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certificationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Invoicing Entities owns the systems that define, store, resolve, and surface the entities and billing relationships behind every AWS commerce transaction. We ensure every transaction is attributed to the correct seller, buyer, broker, and billing family - and we enable AWS to expand into new markets by launching new Sellers of Record safely and efficiently. Our services are Tier 1 dependencies for the AWS billing pipeline: Tax, Invoice, Payments, Bill Computation, and Cost Allocation all depend on data we produce. We operate at massive scale across all AWS partitions and regions.Key job responsibilities- Design and build distributed services that store, resolve, and synchronize entity data across AWS's global infrastructure (DynamoDB, OpenSearch, Kinesis, SNS, AWS Glue, cross-region replication).- Develop and extend the rules engine that determines the correct Seller of Record for every AWS transaction - a system where correctness has direct legal, tax, and compliance implications.- Own the full lifecycle of features: design, implementation, testing, deployment, and operational excellence in production.- Improve the reliability and performance of Tier 1 billing-path services that process millions of events daily.- Build tooling and automation that reduces the developer effort required for Commerce Platform market expansions from weeks to near-zero.- Collaborate with partner teams across Commerce Platform (Tax, Invoice, Payments, Organizations) to evolve shared entity models and APIs.- Mentor junior engineers through code reviews, design discussions, and operational best practices.About the team- High impact, high visibility - Your code determines the legal entity on every AWS invoice worldwide.- Greenfield + modernization - We're consolidating fragmented legacy systems into a unified entity platform with modern, configurable architecture.- Scale - Tier 1 services processing billing events for millions of AWS accounts across all regions and partitions.- Market expansion - You'll directly enable AWS to enter new countries and jurisdictions through the systems you- Ownership - Small team, large scope. You'll own entire services end-to-end. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually