Amazon

Job DescriptionSalario mensual base: $15,687.50 MXN brutos más prestaciones superiores a las de ley.Ubicación: Vesta Park Toluca II Isidro Fabela 120 San Nicolas Tolentino Otzacatipan, 50230 Toluca de Lerdo, Méx., México.Horario: Disponibilidad para rolar turnos día, noche y fines de semana.Nuestra misión en Amazon es ser la empresa más centrada en el cliente de la Tierra, y nuestro equipo de ACES Learning es una parte clave para lograr ese objetivo. Amazon es una de las marcas más reconocidas en el mundo porque distribuimos millones de productos a nuestros clientes. Hacer nuestro mejor esfuerzo por nuestros clientes es de donde obtenemos nuestra energía, y es por eso que abordamos las cosas de manera diferente.El rol de Trainer forma parte de la estructura de Amazon México dentro de la unidad de negocio AMZL, bajo el área de ACES Learning. El Trainer es un colaborador individual con jornada flexible que incluye turnos rotativos, nocturnos y fines de semana, y opera directamente en las Delivery Stations de la red. Reporta al Learning Coordinator o al Learning Leader del sitio.Este perfil representa la primera línea de ejecución técnica del aprendizaje organizacional en la estación. No se trata de un rol de supervisión jerárquica, sino de un rol de influencia, mentoría y garantía de estándares, lo que lo convierte en una figura crítica para la operación diaria y para la integridad del proceso de capacitación.El Trainer tiene como propósito central garantizar que todos los asociados de tiempo regular (UTR) y los Delivery Associates (OTR) cuenten con las competencias necesarias para ejecutar los procesos operativos bajo los estándares globales de Amazon. Para lograrlo, el Trainer es responsable de la ejecución técnica de la capacitación, la validación de habilidades directamente en piso y la integridad documental, actuando simultáneamente como mentor, promotor de prácticas seguridas y garante de la calidad en la estación. Todo ello en estricto cumplimiento con la normativa legal mexicana vigente, particularmente la regulación de la Secretaría del Trabajo y Previsión Social (STPS).Key job responsibilities- Facilitación y Entrega de Instrucción.- Ejecución Operativa y Validación en Piso (Shadowing).- Gobernanza e Integridad Documental (Compliance STPS). Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.At Amazon Music, big data fuels the growth of our business. The Metrics and Data Platform organization enables easy, deep, and repeatable analysis of Music customer data. We obsess over making it easy to quickly collect high quality data, manage the behavioral event model, and empower Amazon teams to build responsive and data-driven customer experiences. Our mission is to empower all teams at Amazon Music to make informed decisions and confidently measure their results using high quality, reliable, and timely data.If you love the challenges that come with client-side application development across mobile, web, and backend, then this role is perfect for you. We collect billions of daily customer signals and own tier-1 services to collect, process, serve, and monitor events in real time. We are embarking on a new journey to build cross-platform analytics SDKs and looking for a candidate to up-level how we design, build, and launch SDKs and consistently instrument applications with behavioral and telemetry data. This role is perfect for a candidate seeking to expand their expertise beyond application development to high-throughput backend engineering.You are an experienced and passionate full stack Software Development Engineer who wants to solve complex problems at the intersection of client and backend engineering. Working alongside highly motivated engineers on a well-established team, you'll tackle greenfield opportunities with high leadership visibility. The role centers on cross-platform SDK development: building robust, production-grade instrumentation libraries using Kotlin Multiplatform and TypeScript that run across mobile (iOS, Android), web, and backend applications. These SDKs feature intuitive APIs that make it effortless for application teams to instrument their code and collect high-quality behavioral data. As the platform matures, you'll design and build foundational telemetry capabilities serving 100+ Amazon teams, while also contributing to tier-1 backend services that process billions of daily events and self-service tools that empower teams to onboard their applications within minutes and evolve the event model. This is a unique opportunity to bring your mobile and client development expertise to a team that is expanding into cross-platform SDK development, enabling us to better understand our customers.Key job responsibilities- Develop cross-platform SDKs and instrumentation libraries that run on mobile, web, and backend, making it effortless for application teams to emit high-quality telemetry data- Build and operate tier-1 backend services that ingest, enrich, route, and monitor billions of daily customer events in real time, ensuring high availability and low latency for data consumers- Contribute to self-service event model governance and design tools used to evolve schemas, attributes, and validation rules- Participate in on-call rotations and drive continuous improvement of team software and processes, identifying opportunities to enhance quality, maintainability, and operational excellence- Actively mentor engineers through code reviews and design discussions, provide meaningful feedback that improves code quality, and teach teammates about mobile development best practices- Participate in full software development lifecycle activities including scoping, design, coding, testing, deployment, and maintenanceAbout the teamWe own the design, collection, processing, and serving of all Amazon Music behavioral data. We serve 100+ Amazon teams by operating tier-1 services that ingest and route billions of daily events, vending cross-platform SDKs to instrument applications, and managing an event model schema repository that ensures data quality and consistency. You will work with highly motivated engineers who have diverse expertise in backend infrastructure and data engineering, are actively learning cross-platform client development, and are constantly curious about learning new skills and technologies. This is a well-established team with mixed tenure and many greenfield opportunities, as we expand our charter from events collection to all types of telemetry data and cross-platform SDKs. Basic Qualifications:- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with Android, iOS or other mobile application development or testing- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems- Experience with AWS products and services- Experience with Kotlin Multiplatform or similar cross-platform frameworksAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 165,200.00 - 223,600.00 USD annually

Job DescriptionAbout Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon currently has presence in India (www.india.amazon.com) by way of Development Centers across three locations; Bangalore, Chennai and Hyderabad, which works on complex technology and operations challenges that directly drive business on Amazon.com. In addition to this, there are retail teams that strive towards providing world class customer experience to our customers across www.amazon.in and www.junglee.com, followed by a dynamic operations team that ensures customer orders are fulfilled and delivered on time. Summary Description The individual will implement HR plans and solutions in order to achieve strategic business initiatives and deliver results. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. Key to the position is the ability to keep the team organized, prioritized and on time while also serving as a "go to" for all areas and departments which dovetail with HR. This candidate will help foster a cooperative and communicative atmosphere. Roles and Responsibilities - Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results - Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts. - Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce - Implement new policies, procedures and programs in support of Business - Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations. - Knowledge in MIS support for Attrition analysis, includes- analyzing Exit interview , observe trends and highlight important aspects, prepare and publish dashboards - Drive engagement initiatives like – New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session and R&Rs - Partner with HRBPs to drive Career pathing sessions/ initiatives - Support the L&D team in conducting training needs assessment for employees across levels - Responsible in conducting regular vendor audits to ensure labor compliance. - Responsible for statutory complianceProven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. · Able to travel, as appropriate · Ability to analyze organization and individual needs and create the most cost-effective package to meet them · Experience with assessing executive talent and filling technology/operations/management positions · Proven understanding of the role and functions of a human resource office within a corporate operations structure · Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development · Proven ability to use initiative in carrying out tasks · Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions · Exposure to multi-state and international employment laws Mandatory requirement: - Candidates should have a work experience of 3 to 5 years in relevant HRBP domain - HRBP / Mfg. HR experience is a mandate, experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, succession planning, etc. - Education: MBA or Master's Degree in HR/Social Work/ from B schools- This is a field role and could be based out of Bengaluru / Chennai / Hyderabad Basic Qualifications:- Master's degree in human resources- 3+ years of HR generalist, management, or business partner role experience- Knowledge of Microsoft Office including PowerPoint, Excel, and Word- Experience in employee relations, including conducting investigations and managing grievances- Experience with Indian labor/statutory compliance (e.g., Factories Act, Shops & Establishments Act, PF, ESI)- Experience partnering with business leaders to drive workforce planning, engagement, and talent management initiatives Preferred Qualifications:- Master's degree in business, HR, or a related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe’re expanding our team within Amazon Logistics! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.This is a varied, challenging role and every day is different! Key job responsibilities• Create and cultivate a safe working environment by identifying safety opportunities across your work area• Manage and train our Associates to help deliver the best service for our customers• Ensure that customer orders are fulfilled in line with quality and safety guidelines• Continuously provide critical shift related information to frontline management and operators• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization About the teamSince our beginnings in 1995, Amazon has been pushing the boundaries of possible further and further. Whether it’s exploring successful new business lines, pushing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries.Our journey to become the Earth’s most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records.If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!Come and join us in building our future! Basic Qualifications:- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)- Experience presenting ideas to various levels of an organization to gain support for initiatives- Can work proactively and independently, meet deadlines, and deliver on projects and tasks- Experience in problem solving and data analytics- Work flexible shifts including night shifts/weekends- Knowledge of Microsoft Office including PowerPoint, Excel, and Word- Experience in reliability/maintenance environments- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience in development or technical support- Experience working on and delivering end to end projects independently- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in Database like NoSQL- Familiar with policies- Leadership ability / People skills- Ability to examine a process and suggest improvements Preferred Qualifications:- Experience with research and investigation skills or equivalent- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects- Experience managing inventory in a retail or distribution setting- Knowledge of material and manufacturing methodsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEmbark on a Mission to Fortify Amazon's Defences as a Security Engineer II with the Vulnerability Management & Remediation Operations team!Amazon Security is seeking an experienced and innovative Security Engineer to join our Vulnerability Management and Remediation Operations (VMRO) team in London, UK. The VMRO team is responsible for discovering, assessing, triaging, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem.Key job responsibilities- Analyse public and private vulnerability disclosures and exploit code.- Deeply understand and assess the technical details and potential impact of vulnerabilities across Amazon's infrastructure, services, and applications.- Investigate and triage vulnerabilities, identifying severity and the scope of potential impact to Amazon.- Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner.- Engineer high quality, scalable, and accurate vulnerability detection mechanisms.- Design and implement automation, tools and workflows to enhance our operations capabilities.- Be part of a global team and participate in periodic on-call responsibilities to ensure the continuous monitoring and remediation of vulnerabilities.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree in computer science or equivalent- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language- 5 years security engineering experience in system, network, and/or application security- 5 years experience developing vulnerability assessment tests with Python or Java.- 5 years experience improving accuracy of vulnerability detection mechanisms across a diverse technical ecosystem- 3 years experience troubleshooting networking, operating systems, applications, or cloud services.- 3 years experience building cloud-based services Preferred Qualifications:- Experience with AWS products and services- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security- Experience with AWS servicesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionLeo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Leo Customer Support team is hiring a site leader for the new Cairo office locations. The role will manage the local Tier 2 Technical Care Agent (TCA) team to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Our team is actively seeking motivated, talented, and customer obsessed individuals who are eager to build and improve the experience for Leo customers. They will own the customer satisfaction journey from base case customer contacts through complex exceptions and escalation path customer issues.Key job responsibilitiesScale the Leo CS site from zero headcount and new site construction to a fully productive network node in 12 months. This site will support global locations and run 24x7, largely supporting EU language contacts in real time across voice and chat channels as well as escalation handling via tickets and case management tools.Own facilities management activities such as construction, associate transportation partnership, and site security by partnering with GREF, Security, and other supporting teams. Help build, lead, and motivate a team of Tier 2 Leo TCAs responsible for delivering exceptional support to Leo B2C, SMB, and Field Service partners while achieving performance targets.Provide ongoing coaching, training, and feedback to team members to enhance their skills and capabilities.Oversee daily operations of the customer service department, including managing inbound inquiries and resolving customer issues.Handle escalated customer inquiries or complaints with professionalism and empathy, seeking resolution to ensure customer satisfaction.Develop and implement strategies to improve efficiency, productivity, and customer satisfaction levels.Analyze customer feedback and data to identify trends, opportunities, and areas for improvement.Conduct regular audits of customer interactions and provide feedback for improvement.Collaborate with other departments, such as Learning and Development, Field Support, and Outsource Partners to ensure alignment and coordination in delivering a seamless customer experience.Maintain accurate records of customer interactions, transactions, and inquiries using the Leo CRM system and trouble ticketing tools.Monitor and analyze key performance indicators (KPIs) to ensure service level agreements (SLAs) are met.Ability to work flexible Full-Time (40+ hours per week) scheduleA day in the lifeAs Site Leader, you will hire and develop a group of specialized multi-lingual agents tasked with resolving complex customer issues and escalations including account management, technical support, safety concerns, social media interactions, fraud prevention, installation services, and general customer support. Through collaboration with internal and external stakeholders, you will develop customer-centric solutions. Your team will serve as the primary identifier of emerging issues and trends affecting Leo customer satisfaction, while contributing to process refinements and product improvements that drive continuous improvements.This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.About the teamLeo Customer Support is part of the Leo Customer Operations team. Our mission is to plan, develop and execute on strategies to launch and operate Leo services globally through multiple distribution channels. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries. Basic Qualifications:- Bachelor's degree- 4+ years of team management experience- Experience using Windows Operating Systems and Microsoft Outlook- Experience communicating to senior management and customers verbally and in writing- Experience in complex problem solving, and working in a tight schedule environment- Experience handling customer escalations- Experience working with changing priorities and schedules- Experience pulling and reporting data from numerous databases (using Excel, Access, SQL and/or other data management systems)- Experience in Customer Service- Strong leadership and interpersonal skills, with the ability to inspire and motivate team members- Proficiency in using CRM software and other relevant tools to track and manage customer interactions- Results-oriented, have high integrity, and a desire to be part of a world-class, rapidly expanding company Preferred Qualifications:- Master's degree- Experience hiring, developing, and managing high-performing technical teams- Experience managing large teams across multiple locations and languages, or experience with current technologies to help handle the workflow in an inbound call/email center- Six Sigma Green Belt, or Six Sigma Black Belt Certification- Enterprise Support experience is a plusOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ([email protected]) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ([email protected]) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesKey job responsibilities include, but are not limited to: - You will promote a safe working environment by following all safety procedures - You will complete preventative maintenance routines with proper documentation - You will troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - You will maintain a positive working relationship across all of the Amazon Operations facility - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of automated conveyor systems and controls experience, or certification from Amazon's Mechatronics and Robotics Apprenticeship Program- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience Preferred Qualifications:- Experience with robotic operation and maintenance- 2+ years of electrical and electronic principles experience- Associate's degree in Mechnical or Electrical- 2+ years of Mechanical or Electrical apprenticeship experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, FL, Tampa - 30.00 - 30.00 USD hourly

Job Description*Please note this role IS NOT remote, but rather not tied to an Amazon corporate office*As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You serve as the Amazon expert, relying heavily on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. You May be asked to participate in overnight travel in order to execute store visits in neighboring markets, and for team meetings (conferences, trainings, team building events, etc.)Market Managers must be able to work flexible hours, including nights and weekends, 40 hours per week.As a part of the Offline Marketing and Sales team, you will support a variety of products and services, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. Our customers inspire us, and they’ve been at the heart of how we invent and evolve our products, services, displays, customer experiences and more. You will be the face of Amazon in offline retail accounts for both staff and customers, and as a team we strive to provide the best customer experience possible.Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. The devices business is one of the most innovative and fastest growing at Amazon, and every day, we invent on behalf of our customers, partners, and communities.Key job responsibilitiesIn this role you will:- Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution- Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings- Conduct sales and training during large scale events based on program / market needs- Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy- Manage travel and work expenses- Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations in stores across your market- Collect business and market insights from consumers and store associates to help influence product, feature, and channel marketing decisions- Develop professional relationships with key internal and external stakeholders i.e. Area Managers, Regional Managers, General Managers, etc.- Drive KPIs to increase sales through the offline retail channel- Achieve goals in the business areas (advocacy, compliance, metrics, trainings, coverage, team, org).- Complete daily in-store reports to document visits, including submitting digital photos- Effectively install, troubleshoot, and maintain a variety of Amazon, Ring, Blink, and eero display devices and fixtures in various national retail stores- Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders- Invent, simplify and share best practices- Manage in store product transitions and retailer communications- Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impactA day in the lifeMarket Managers rely heavily on influence without authority to drive project deliverables, improve brand advocacy, and improve the customer experience at retail stores. They foster relationships with key internal and external stakeholders at the market and district level. They serve as the Amazon, Ring, eero, and Blink product and services expert, facilitating group training events for sales associates on how to sell Amazon’s wide portfolio of devices and services. Market Managers work closely with retail partners and customers to gather insights in order to improve products and services and drive decisions at the corporate level. They ensure the Amazon in-store experience and merchandising is implemented to standard across retailers for all Amazon, Ring, eero, and Blink devices and services. About the teamThe Amazon Offline Sales & Marketing team is responsible for selling Amazon devices into physical retailers across the United States and Canada. Market Managers lead sales and marketing initiatives for Amazon and its branded products in retail locations. They are responsible for the in-store experience, fostering relationships, training at the store/district level, and promoting Amazon and its brands through customer interactions. Market Managers are focused on increasing sales of Amazon and its branded products in retail stores and educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general. Basic Qualifications:- 3+ years of retail experience- 2+ years of retail sales experience- Must reside in Tarrant County or Dallas County, TX — ideally in the Hurst/Euless/Bedford, North Arlington, or mid-cities area. This role requires daily travel to retail locations across the DFW metroplex; convenient access to I-820, I-30, and SH-121 preferred. Preferred Qualifications:- 6+ years of relevant work experience in retail sales, (preferably consumer electronics) or high-tech products- Experience managing multiple retail accounts/locations- Excellent verbal and written communication skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Global Sales Operations is the strategic operating function that provides insights, mechanisms, and objective recommendations enabling AWS Global Sales to scale, transform, and deliver long-term customer and business outcomes. At AWS, we celebrate innovation, calculated risk-taking, and new ideas. We are builders who experiment, learn, simplify, and scale what works. It is still Day 1, and we are looking for curious, analytical, and action-oriented leaders to join our diverse teams of thinkers, problem solvers, and doers.The GSCE Field Tech Operations Lead is the strategic advisor and operating partner to the GSCE Area Tech Leader across Germany, Switzerland, and Central and Eastern Europe. You will translate EMEA Tech strategy and GSCE business priorities into executable plans, scalable mechanisms, and measurable customer outcomes across Solutions Architecture, Customer Solutions Management, and strategic initiatives. You will also own the area’s migration strategy and execution end to end, driving progress from opportunity identification through migration launch, modernization, and consumption realization with a large cross functional team across the Area.This is a cross-functional, hands-on role working closely with Tech Leaders, Sales VP, Sales Strategy & Operations, Business Development, Professional Services, Partners, Finance, and EMEA and worldwide teams. The ideal candidate will combine strategic judgement, analytical rigor, commercial awareness, and operational discipline to solve complex problems, influence senior stakeholders, and improve execution across the Area. Success in this role requires the ability to communicate effectively across technical and non-technical teams, business units, and geographies.Key job responsibilities• Strategic Partnership: Advise the GSCE Area Tech Leader on strategy, organizational performance, risks, priorities, and investment decisions.• Strategy and Planning: Develop and execute the GSCE Tech operating plan, translating EMEA Tech strategy and GSCE business priorities into clear priorities, actions, and outcomes.• Business Performance: Establish KPIs, lead business reviews, and provide decision oriented insights that improve performance, resource allocation, and execution.• Sales and Tech Alignment: Align technical priorities and capacity with the Area business plan and identify gaps requiring leadership action.• Migration and Modernization: Own the Area’s strategy and execution end to end, from opportunity identification and prioritization through migration, modernization, launch, consumption realization and drive execution across teams.• Strategic Initiatives: Coordinate GenAI, customer adoption, and other Area Tech OP2 initiatives, recommending when to scale, redesign, simplify, or stop.• Resource Planning: Provide data-backed recommendations on capacity, coverage, skills, and technical resource allocation.• Customer Adoption: Track customer progression from technical engagement to production adoption and business outcomes, distinguishing activity from measurable impact.• GSCE and EMEA Alignment: Act as the operational link between GSCE and EMEA Field Tech Operations, adopt common standards, escalate systemic blockers, and share scalable best practices.• Cross-Functional Leadership: Influence, build alignment and drive execution across Sales, Business Development, Professional Services, Partners, Finance, technical teams, and worldwide organizations.A day in the lifeYou will lead the Area Tech AI-enabled rhythm of business and work closely with the GSCE Area Tech Leader to identify where customer outcomes, technical capacity, or execution are off track. You’d also be partnering with Sales, Solutions Architects, Business Development, Professional Services, or Partners to prioritize key customers, remove blockers, and agree the actions needed to improve Area performance and accelerate migration, modernization, and GenAI adoption. The role moves regularly between strategic planning and hands-on execution. This may include developing decision-oriented insights for leadership, improving business review mechanisms, shaping resource allocation recommendations, or coordinating cross-functional initiatives across countries and teams. You will also connect GSCE with EMEA and worldwide stakeholders, share best practices, escalate systemic issues, and ensure common strategies and operating standards translate into effective Area execution. Throughout the day, you will bring clarity to complex problems, align leaders around the right priorities, and turn strategy into actions that deliver measurable customer and business outcomes. Basic Qualifications:- Bachelor's degree or equivalent- Experience in strategy and operations, business operations, sales operations, technical operations, program management, consulting, or a related field. Preferred Qualifications:- Experience using Salesforce (or other CRM tool) or BI tools- Experience in cloud computing, enterprise technology, software, technical sales, customer success, or professional services.- Experience with migration and modernization programs, including customer prioritization, pipeline progression, launch, and consumption realization.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time or support them to return items into the business through our Reverse Logistics processes. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.Key job responsibilitiesKey job responsibilities- Manage and develop a team of Area Managers- Lead operational teams on a shift, deal with issues, and positively impact site performance- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence- Work closely with other support teams, including HR, Finance, Health and Safety, and Security- Design and deliver initiatives across the sites to improve operational performanceA day in the lifeYou’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.A typical day will involve meetings with different areas of the business, diving into performance and metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be. Basic Qualifications:- Experience in people management and stakeholder management- Experience using data analysis to drive business decisions- Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations- Advanced proficiency in verbal and written English and intermediate proficiency in the local language Preferred Qualifications:- Bachelor's degree, or experience working for Amazon or any Amazon subsidiary or affiliate- Experience with process improvements (Lean Six Sigma and/or Kaizen)- Experience in warehouse operations and logistics or equivalent- Experience using Microsoft Office (Outlook, Word, Excel, PowerPoint etc.) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to: Provide first aid support and make referrals to outside medical providers as necessary. Minimize the AA risk of injury through awareness, education, and proactive engagement. Maintain all records of care provided to AAs. Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries. Provide daily activity logs and end of shift reports. Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits. Maintain a clean working environment and ensure appropriate medical supply inventory is maintained. Participate in training and certification to facilitate first aid, CPR and AED certifications classes. Maintain all first aid, CPR, AED credentials. Work flexible shifts which could include days, nights, holidays, and/or weekends. Assist with random saliva drug testing protocols. Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, SC, Spartanburg - 23.00 - 27.00 USD hourly

Job DescriptionAmazon Web Services is seeking an experienced Sales Strategy & Execution Lead to shape and drive business strategic programs and accelerate sales development initiatives across Latin America. This role will own strategic analysis, planning mechanisms, and end-to-end initiative management, sitting at the intersection of strategy, planning, operations, and execution.You will partner closely with senior leaders across Sales, Field Tech, Partner, Professional Services, Finance, Marketing, and Worldwide teams to define, land, and scale priorities that accelerate customer adoption and business growth.The ideal candidate combines strong sales strategy experience, analytical depth, operational discipline, and the ability to influence senior stakeholders without direct authority, thriving in ambiguous environments.They must be comfortable operating at both strategic and execution levels, from framing complex business questions to building mechanisms, inspecting KPIs, and driving cross-functional action. This role requires a proven track record of developing and executing strategies with measurable revenue and market impact.Key job responsibilitiesDevelop data-driven recommendations to support senior leadership decisions on sales investment, resource allocation, GTM design and operating model improvements, owning the end-to-end execution of initiatives.Conduct strategic analysis on market demand, business trends, customer performance, sales productivity, coverage capacity, pipeline health, partner contribution, migration and modernization, AI, and other priority growth initiatives.Manage highly visible, cross-functional strategic initiatives from problem definition through execution, inspection, and scale, partnering with senior stakeholders across the company.Identify opportunities and build strategies to address current and future market needs across the region.Lead annual planning mechanisms, including OP1 and OP2, across AWS Global Sales in LATAM, translating business goals into investment priorities, coverage models, operating assumptions, and execution plans.Author clear, concise, and compelling narratives, proposals, and strategic documents for senior executive review.Serve as a trusted advisor to LATAM senior leadership on complex business decisions requiring strategic judgment, analytical rigor, and strong stakeholder alignment.Drive adoption of global standards, processes, and programs while ensuring they are practical and relevant for LATAM’s diverse markets.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience producing executive-level written materials and presenting to executive audiences- Experience owning program strategy, managing end-to-end delivery, and communicating results to senior leadership- Experience in communication and presentation skills, both written and verbal in Portuguese & English- Bachelor's degree or equivalent in a quantitative field (engineering, economics, math, and statistics), business or equivalent- 8+ years of experience in Sales Strategy, Business Strategy, Management Consulting, Revenue Operations, or related strategic roles within technology or high-growth organizations. Preferred Qualifications:- Experience with cloud computing or web services or related areas- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations- Background in management consulting or corporate strategy functions within large technology companies- Experience operating across Latin America or other multi-country, culturally diverse regions.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a skilled, motivated and customer obsessed Executive Assistant / Office Manager with a history of high performance to support a senior leader and their team in the Japan Books and Kindle organization. Successful candidate will possess the ability to prioritize and complete high volumes of tasks, varying projects, contract management, and carry out event planning quickly and with little to no guidance; react with appropriate level of urgency to situations and events that require quick response or turnaround; take appropriate action without having to know the total picture; and efficiently solve difficult or complex problems that affect people within the department or other related groups. Successful candidates also have the ability to meet tight deadlines and can switch gears at a moment's notice. This position will work closely with other Executive Assistants and Administrative Assistants throughout the organization. High level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the company is required. In addition, exceptional written and oral communication skills, high attention to detail, bias for action, detailed planning, time management and organizational skills are required. Other key responsibilities include:-Responsible for extensive calendar management of all kinds, including global needs if applicable.-Tracking and helping drive completion of key deliverables -Manages all travel arrangements some of which can be quite complex. This includes meeting set up, travel arrangements, lodging, meals, expense reports, etc.-Complete responsibility for management of the senior leader’s email or other correspondence for optimization of time. This includes prioritizing, organizing, routing, drafting, proofreading or responding to email proactively-Organizes and orchestrates staff/team meetings and other group events-This position will work with other assistants throughout the team and across the rest of the company globallyAt Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. About the teamBooks Japanの詳細はこちらLearn More about Books Japan Books Japanの社員インタビューはこちらEmployee Interview for Books Japan Basic Qualifications:- Experience with Microsoft Office products and applications- 5+ years of executive assistant experience Preferred Qualifications:- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiencyOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:- Provide first aid support and make referrals to outside medical providers as necessary.- Minimize the AA risk of injury through awareness, education, and proactive engagement.- Maintain all records of care provided to AAs.- Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.- Provide daily activity logs and end of shift reports.- Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.- Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.- Participate in training and certification to facilitate first aid, CPR and AED certifications classes. - Maintain all first aid, CPR, AED credentials.- Work flexible shifts which could include days, nights, holidays, and/or weekends.- Assist with random saliva drug testing protocols.- Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Association or American Red Cross- EMT-basic certification from the Department of Health of the state you are working in- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR Preferred Qualifications:- Valid card evidencing successful completion of a first aid, CPR, and AED course from the American Heart Association or American Red Cross, or willingness to obtain it within four weeks of employment- Knowledge of Microsoft Office including Outlook, Word, and Excel- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, SC, Spartanburg - 23.00 - 27.00 USD hourly

Job DescriptionAre you passionate about sustainability and waste reduction efforts across Amazon’s global organization? Are you interested in driving solutions that balance packaging and automation in a way that increases speed, reduces cost and ultimately delights our customer? The Robotics Delivery and Packaging Innovation team is looking for a business intelligence manager to join our team in building and maintaining end-to-end data and analytics solutions that drive business choices. This is your opportunity to be a core part of the team that reduces waste for our business and our customer. We need your business intelligence engineering experience to shape the future of packaging data and understanding of the customer experience. You will spearhead high visibility projects to design, implement and measure effective solutions for large, complex data spanning many sources and data structures using AWS tools.We are looking for a builder who can bring deep SQL proficientcy, knowledge of data design and warehousing best practices, and ability apply statistical/ML/AI solutions to business problems. In this role, you will manage our "source of truth" data store and metrics for warehouse automation and customer packaging. You will be responsible for ETL design and implementation although you may leverage Data Engineers to deliver outcomes. This role will ensure the right data is available and curate metrics to support customer experiences spanning several sources of data with a high degree of ambiguity.The ideal candidate has depth of experience thinking for their stakeholders, mitigating bottlenecks and implementing enterprise level solutions to build for the future and deliver today. A successful candidate will think strategically while getting things done, they will know why to implement various solutions for optimization vs. speed and be able to integrate into a broad ecosystem of data pipelines and visualization tools. They will be strong writers and understand the importance of code development best practices. You must also have a well-rounded analytics skillset understanding basics in statistical analysis, automation and common coding languages.If you love hard problems with many solutions and a diverse results-oriented environment, come join us!Key job responsibilities- Inspire and manage a talented Business Intelligence Engineering team to achieve its goals and development potential- Define and manage a long-term vision and portfolio of initiatives to improve the customer experience and business results through creating world-class metrics, analysis, visualizations, and data-centric storytelling.- Drive a Business Intelligence roadmap; prioritize business insight requests to balance the tactical and strategic information needs of the business- Oversee the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-informed processes that drive business value- Connect with the Amazon community of data professionals to stay current on technology trends, data tools and techniques to improve the performance of the team- Create and foster an environment that values and promotes an inclusive approach to problem solving and continuous learning to improve- Apply appropriate econometric/statistical tools to business problems- Enable quick development through project management best practices and documentation A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software Preferred Qualifications:- 4+ years of working with very large data warehousing environment experience- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers. Come build the future of human-technology interaction with us. We are combining computer vision, mobile robots, advanced end-of-arm tooling, and a high degree of freedom of movement to solve real-world problems on a huge scale. Our team collaborates with a variety of customers across Amazon worldwide to conceive, develop, prototype, and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. As an Associate, ML Data Operations, you will be a vital Human-in-the-Loop expert in a non-technical role, responsible for executing data annotation tasks across highly diverse portfolios. Your work directly supports the training and validation of machine learning models for Amazon Robotics and Fulfillment Technologies, ensuring the quality and integrity of data which is critical for frontier AI improvements. Your work will involve analyzing processes such as packaging innovation, object manipulation, inventory storage, and sortation automation within fulfillment environments. This role requires strong attention to detail, the ability to make sound judgments using provided resources, and contributes to maintaining fulfillment center quality metrics through precise text/video/image annotation. Key job responsibilitiesThis is a non-technical, operational role that requires adhering to process oriented, not programming skills. The Associate will perform precise annotation tasks, adhering to goals for accuracy (quality) and speed (productivity). The candidate is expected to demonstrate:   • Perform precise and consistent annotations across multiple data types (image, video, and text). This includes mastering techniques like object detection, semantic segmentation (pixel-level labeling), object tracking in video, and open-text evaluation. • Proactively identify and correct errors, ensuring high data integrity and making obsessive precision crucial for model training. • Leverage strong judgment to address ambiguous situations and, when guidelines fail, propose logical, consistent solutions that contribute to process improvement. • Quickly learn and efficiently utilize various specialized annotation tools and platforms, adapting to new methodologies as required by evolving programs in domains like packaging, manipulation, storage, and sortation automation. • Ability to scale and transition between multiple programs based on business needs• This is a contract position with the potential to transition to a full-time employee role based on business needs. A day in the lifeWe are looking for a Associate, ML Data Operations to undertake the task of foundational labelling functions, such as dialogue evaluation on speech, text, audio, and video data. Associates work in a 24x7 environment with rotational shifts. Associates would be working from home (VCC) with a 9-hour shift and with adequate network coverage typically with a reliable ISP (internet >=20 MBPS speed or higher as communicated from time to time) connection, either through DSL or a cable modem. The shift and break timings would be subject to change every 3-4 months or as per business requirement. In case an associate is working in night shift, night shift allowance will be provided as per applicable to Amazon’s work policy. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee Weekly Offs: Rotational two-consecutive days off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. Training Program: Selected candidates will participate in a structured one-week training program to develop essential capabilities and to ensure operational readiness prior to deployment   Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. Basic Qualifications:- Bachelor's degree- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in Database like NoSQL- •Comfortable working in a collaborative environment with remote, multi-cultural teams, willing to share knowledge, and able to maintain individual productivity goals.- •Show willingness to quickly adapt to new annotation methodologies and learn to use various specialized annotation tools- •Good communication skills with the ability to articulate complex ideas and provide clear explanations.- •Work in a flexible schedule/shift/work area. Preferred Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience developing and evaluating data annotation and data quality metricsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAssociate Vendor Manager Amazon NowThe Associate Vendor Manager is responsible for business operations by working closely with internal and external stakeholders. Handling day to day sourcing escalations, driving market benchmark on sourcing, tracking and reporting of daily Vendor fill rates, business reports. Driving continuous improvement in catalog quality and process excellence. Key duties include, daily business Sourcing, resolution of vendor disputes, Quality defects, Vendor performance monitoring, and implementation of seasonal initiatives.Responsibilities:Manage day-to-day sourcing escalations and vendor coordinationResolve operational issues with vendors and internal teams in real-timeTrack and report daily fill rates, inventory levels, and business metricsMaintain accurate and timely business reporting to stakeholdersCoordinate with logistics, supply chain, and quality teams on operational needsVendor Management & PerformanceMonitor vendor performance against defined KPIs (on-time delivery, quality, fill rate, defect rates)Drive performance improvement through continuous stakeholder engagementFacilitate resolution of vendor-related issues and conflictsSupport vendor allocation and capacity planningMarket & Sourcing ExcellenceConduct market benchmarking on sourcing strategies and vendor capabilitiesIdentify cost optimization and efficiency opportunitiesRecommend sourcing improvements based on market analysis and competitive landscapeSupport vendor selection and onboarding processes Requirements:2-3 years of experience in vendor management, sourcing, supply chain, or operationsStrong analytical and data-driven decision-making skillsExcellent communication and stakeholder management abilitiesProficiency in Excel and business reporting toolsFamiliarity with Produce/Fresh category preferredAbility to manage multiple priorities and meet tight deadlinesProblem-solving mindset with focus on continuous improvementBachelor's degreeKey job responsibilitiesManage day-to-day sourcing escalations and vendor coordination- Resolve operational issues with vendors and internal teams in real-time- Track and report daily fill rates, inventory levels, and business metrics- Maintain accurate and timely business reporting to stakeholders- Coordinate with logistics, supply chain, and quality teams on operational needsVendor Management & Performance- Monitor vendor performance against defined KPIs (on-time delivery, quality, fill rate, defect rates)- Drive performance improvement through continuous stakeholder engagement- Facilitate resolution of vendor-related issues and conflicts- Support vendor allocation and capacity planningMarket & Sourcing Excellence- Conduct market benchmarking on sourcing strategies and vendor capabilities- Identify cost optimization and efficiency opportunities- Recommend sourcing improvements based on market analysis and competitive landscape- Support vendor selection and onboarding processesCatalog Quality & Process Excellence- Drive continuous improvement in catalog quality and accuracy- Identify and resolve catalog defects (missing information, pricing mismatches, incorrect attributes)- Implement process improvements to enhance operational efficiency- Support the implementation of seasonal initiatives and category expansionsReporting & Analysis- Generate daily, weekly, and monthly business reports- Track key performance indicators (KPIs) across assigned categories- Provide actionable insights to support decision-making- Maintain vendor performance dashboards and compliance tracking Basic Qualifications:- Bachelor's degree Preferred Qualifications:- 3+ years of vendor management, or 1+ years of relevant discipline work experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPosition Overview: Program Manager - IN AMZLHere at Amazon, we're seeking for an experienced Program Manager to lead our Routing SME (Subject Matter Expert). We are seeking an experienced program manager who can optimize lastmile operations. The role involves SOP management, standardization and capability building for IN AMZL. • Key ResponsibilitiesStandardization & SOP Management• Standardize routing workflows network-wide to ensure uniform configuration and execution across all zones, eliminating regional variability and establishing consistent operational practices• Develop and maintain comprehensive Standard Operating Procedures (SOPs), Standard Instructions for Jobs (SIJs), and training modules that enable scalable operations across the network• Create unified processes documentation that serves as the single source of truth for routing operations, ensuring all stations follow standardized protocols• Partner with Operations teams to validate SOPs align with ground realities and operational constraints• Collaborate with ACES teams to ensure routing standards integrate seamlessly with dispatch and delivery workflowsConfiguration Management & Optimization• Drive configuration management initiatives to optimize block mix, reduce Out-of-Route (OOR) leakage, and improve overall routing efficiency• Implement and monitor routing parameters, service type compliance, and dispatch planning configurations across all stations• Analyze routing performance metrics and implement data-driven configuration changes to enhance operational outcomes• Work with Product teams to identify system enhancements and feature requirements that support standardized routing practices• Partner with ACES to ensure configuration changes are properly implemented in routing systems and toolsTraining & Capability Building• Develop comprehensive training modules and SIJs that enable new and existing team members to execute routing operations with consistency and excellence• Design scalable training programs that can be deployed across multiple stations simultaneously• Create simplified, user-friendly documentation that reduces complexity and improves adoption rates• Collaborate with Learning teams to integrate routing training into formal learning paths and certification programs• Partner with Operations teams to identify skill gaps and develop targeted capability-building initiatives• Work with Learning to establish train-the-trainer programs that enable local champions to support ongoing capability developmentGovernance & Compliance• Establish governance frameworks for routing changes and updates, ensuring proper review, approval, and implementation processes• Monitor compliance with standardized routing procedures and performance metrics across all stations• Implement quality control mechanisms to maintain consistency and identify areas for improvement• Create cross-functional governance committees with representation from ACES, Product, Operations, and other key stakeholdersPerformance Management• Track and report on key routing metrics including OOR percentage, dispatch compliance, service type adherence, and routing efficiency• Conduct regular audits of routing configurations and processes to ensure alignment with established standards• Drive continuous improvement initiatives based on performance data and operational feedback• Partner with Finance to develop cost-per-package metrics and efficiency benchmarks Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionSenior Product Manager – Finance Operations (Employee Expense & Corporate Cards)OverviewWe are seeking a highly motivated and strategic Senior Product Manager to lead the Employee Expense and Corporate Cards product portfolio within Finance Operations. This role presents a unique opportunity to define and build the next generation of AI/ML-powered, enterprise-scale financial products that simplify expense management, enhance user experience, strengthen controllership, and deliver meaningful operational cost savings.As a Senior Product Manager, you will own the product strategy, roadmap, execution, adoption, and success metrics for solutions supporting employee expenses and corporate card programs. You will partner with leading global card providers, internal business teams, and technology organizations to build innovative products that operate at Amazon scale.The ideal candidate combines strong product management fundamentals with deep customer obsession, analytical rigor, and the ability to influence across a complex stakeholder ecosystem. You are comfortable navigating ambiguity, thinking strategically while maintaining operational excellence, and leveraging emerging AI technologies to solve challenging business problems.This role requires close collaboration with engineering, data science, analytics, design, finance, operations, and external partners to create scalable solutions that improve customer experiences while maintaining strong financial controls and compliance standards.Key ResponsibilitiesProduct Vision, Strategy & RoadmapDefine and drive the long-term vision, strategy, and roadmap for Employee Expense and Corporate Cards products.Identify opportunities to simplify workflows, improve customer experience, enhance financial controls, and reduce operational costs through automation and AI-driven solutions.Evaluate industry trends, customer feedback, business needs, and operational challenges to uncover high-impact product opportunities.Develop product tenets, strategic goals, business cases, and investment proposals to support long-term product direction.Create and maintain multi-year product roadmaps aligned with organizational objectives and business priorities.Product Discovery & InnovationPartner with customers, operations teams, finance stakeholders, and leadership teams to identify pain points and unmet needs.Leverage customer insights, operational data, and market intelligence to prioritize product investments.Drive innovation through AI/ML-powered capabilities that improve efficiency, decision-making, compliance monitoring, and user experience.Translate complex business problems into scalable product solutions with measurable outcomes.Product Planning & Requirements ManagementAuthor compelling PRFAQs, business requirement documents (BRDs), product requirement documents (PRDs), strategy documents, and executive review materials.Define clear product requirements, user journeys, workflows, and success criteria.Lead cross-functional planning sessions and facilitate alignment across business and technical stakeholders.Ensure product decisions are grounded in customer needs, business objectives, and technical feasibility.Cross-Functional LeadershipCollaborate closely with Software Development Engineers (SDEs), Data Scientists (DSs), Data Engineers (DEs), Business Intelligence Engineers (BIEs), Business Analysts (BAs), UX Designers (UXDs), Program Managers, Finance teams, and Operations leaders.Lead discussions and decision-making forums with senior executives and stakeholders.Manage relationships with both first-party (internal) and third-party (external) partners, including global card issuers, payment providers, and technology vendors.Drive alignment among stakeholders with competing priorities while maintaining focus on customer and business outcomes.Product Development & ExecutionPartner with engineering teams throughout product design, development, testing, and deployment.Evaluate trade-offs between customer value, business impact, technical complexity, effort, and delivery timelines.Support technical teams during scoping, architecture discussions, design reviews, and implementation planning.Ensure products are delivered with high quality, scalability, reliability, and operational excellence.Metrics, Analytics & Business PerformanceDefine key input and output metrics to measure product success and business impact.Establish KPI frameworks, audit mechanisms, reporting standards, evaluation methodologies, and self-inspection processes.Partner with BIEs, BAs, and DEs to build scalable reporting solutions and performance dashboards.Continuously monitor product performance and identify opportunities for optimization and improvement.Present business performance insights and recommendations to leadership teams.Product Launch & Operational ReadinessOwn end-to-end launch planning and execution for new product features and capabilities.Lead User Acceptance Testing (UAT), Pilot Validation Testing (PVT), launch readiness reviews, and rollout planning activities.Coordinate cross-functional launch activities across product, engineering, operations, finance, and external partners.Ensure smooth deployment, operational readiness, risk mitigation, and post-launch monitoring.Adoption, Change Management & Customer EngagementDevelop and execute product socialization, communication, and adoption strategies.Drive customer onboarding, training programs, demonstrations, workshops, and enablement activities.Create product documentation, onboarding materials, and customer education resources.Measure adoption, customer satisfaction, and engagement to ensure successful implementation and sustained usage.Basic QualificationsBachelor's degree in Business, Engineering, Computer Science, Finance, Economics, or a related field.Experience in Product Management, Program Management, Strategy, or related functions.Experience owning product strategy, roadmap development, prioritization, and execution.Strong analytical and problem-solving skills with the ability to make data-driven decisions.Experience working cross-functionally with engineering, analytics, and business teams.Excellent written and verbal communication skills, including executive-level presentations and documentation.Demonstrated ability to influence stakeholders across multiple organizations and leadership levels.Preferred QualificationsMBA or advanced degree in a related discipline.Experience building Finance, FinTech, Payments, Expense Management, Corporate Card, Procurement, or Enterprise SaaS products.Experience developing AI/ML-enabled products or leveraging advanced analytics to drive business outcomes.Familiarity with Amazon-style product development mechanisms including PRFAQs, BRDs, narratives, roadmaps, and business reviews.Experience managing external vendors, payment providers, or strategic partners.Strong understanding of financial controls, compliance, audit requirements, and operational processes.Experience leading global product initiatives across multiple regions and stakeholder groups. Basic Qualifications:- 7+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience owning technology products- Bachelor's degree in Business, Engineering, Computer Science, Finance, Economics, or a related field.- Experience in Product Management, Program Management, Strategy, or related functions.- Experience owning product strategy, roadmap development, prioritization, and execution.- Strong analytical and problem-solving skills with the ability to make data-driven decisions.- Experience working cross-functionally with engineering, analytics, and business teams.- Excellent written and verbal communication skills, including executive-level presentations and documentation.- Demonstrated ability to influence stakeholders across multiple organizations and leadership levels. Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience with QS.- Experience building bar-raising UIs based products.- Experience building automation products.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt AWS Enterprise Support we’re looking for a Technical Account Manager (TAM), professionally fluent in Portuguese, to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.As we continue to rapidly expand AWS’s Enterprise Support organization you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and active support to achieve AWS certifications.This role is within our Strategic Industries group, and specifically within the team looking after strategic accounts in the Energy and Utilities vertical.The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us!Additional resourceshttps://aws.amazon.com/premiumsupport/plans/enterprise/ https://youtu.be/q45zIvD51Fghttps://www.youtube.com/watch?v=0cmOkLArdwYCultureWe’re passionate about supporting the needs of our people and their family members.Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities* Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning* Utilize technical skills to solve difficult support issues and technical challenges* Understand operational parameters and troubleshooting process for customer issues and escalations* Advocate for customer needs to overcome adoption blockers and drive new feature development* Improve customer capabilities by running workshops, operations and architecture reviews* Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption* Work with customers across all levels from developers through to C-Suite executives* Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account ManagersAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment- Experience in technical engineering- Professional fluency in Portuguese and English Preferred Qualifications:- Experience with AWS services or other cloud offerings- Experience in internal enterprise or external customer-facing environment as a technical leadAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. The candidate may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). The position is full time and shift based, operating on a 24*7 rotation. Responsibilities:· Work and meet SLA’s against assigned trouble tickets via a directed workflow· First line touch point for hardware troubleshooting and technical issues· Perform regular server hardware repairs(drives, motherboards etc)· Carry out routine network, server hardware and OS related repairs· Work with cross-functional teams on a regular basis to complete routine work· Engage with Smart Hands in EU Regional POPs· Adhere to security and safety best practices in the data center · Participate in Data Center power & cooling events· Participate in team meetings for metric analysis and daily/weekly goals achievement · Identify and help create documentation for use globally· Identify and help create process improvements relevant to the data center environment· Perform server upgrades, rebuilds, scheduled works as required· Interact with third party vendors & contractors· Contribute to the development of other team members Basic Qualifications:- High school or equivalent diploma- Experience with computer hardware troubleshooting and repair- Experience in networking Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressureAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's diverse business requires Indirect Tax (ITX) filings in a number of jurisdictions globally. Amazon is seeking an energetic and enthusiastic Senior Tax Analyst to work in its International Indirect Tax Compliance team based in Bangalore, India. Amazon Tax Department is a fast-paced, team-focused and dynamic environment. This position will be responsible (as part of a larger team) for the preparation and filing of various ITX returns and related submissions for APAC countries. This position may also assist with the provision of data to tax authorities and with other ITX compliance actions relating to Amazon or third-party sellers.Work may also include some mainstream ITX compliance activities, supporting internal and external audits and liaising with colleagues in ITX Planning, Controversy and Controllership as well as the wider business. You will need an understanding of financial systems and technical accounting awareness for this work. You may also be involved in projects that have an ITX compliance impact. You will be expected to take ownership of your activities, identify process improvement opportunities for existing processes and controls and drive positive change across the organisation.Key job responsibilitiesAs part of the International Indirect Tax Compliance team, the Senior Tax Analyst will be required to:• Prepare, analyse, review and submit India ITX returns and related filings;• Handle with ITX registrations across various jurisdictions;• Manage ITX compliance queries from Amazon businesses/ internal teams;• Lead in identifying areas of improvement and implement solutions for ITX issues;• Build internal controls to ensure seamless compliance processes• Review month-end ITX account reconciliations;• Manage internal and external audit support, including data analysis;• Provide ITX compliance support to colleagues throughout the business and, in particular, Accounting groups and contributing and driving preparation of Tax Requirement Documents for tech teams;• Participate in cross-functional projects with a priority on automation and in-housing;• Partner in business growth and on-boarding of new entities to ITX compliance processes. Basic Qualifications:- Bachelor's degree in accounting, finance, business or related field- Knowledge of Microsoft Office products and applications at an advanced level- Experience working in a large public accounting firm or multi-national corporate tax department Preferred Qualifications:- Chartered/cost Accountant or equivalent- 3 to 4 years of Indirect Tax Compliance and Audit experience- Basic understanding of AI toolsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done. AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet.In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems development engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. This is an excellent opportunity to join Amazon's world class technical team in Seattle. You will work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Job DescriptionAre you ready to accelerate cloud and AI growth through data-driven strategy and disciplined execution?The Senior Field Sales Operations Leader serves as a strategic partner to Sales Leadership, driving growth, productivity, and commercial outcomes across Latin America. This role provides thought leadership and planning rigor across the organization, managing operational cadences, unlocking field productivity through data insights and scalable mechanisms, enabling informed decision-making, and accelerating speed of execution.Reporting to the Head of Strategy & Operations for Latin America, this leader oversees a team of Sales Operations Leads and empowers sales leaders to anticipate market shifts, act on data with confidence, and deliver predictable, measurable results.This is a high-visibility position that demands both analytical depth and strategic acumen, with direct influence on the growth trajectory of AWS across Latin America.Key job responsibilities- Serve as the strategic thought partner to LATAM Sales Leaders: providing data-backed strategies, identifying risks early, and helping the leader look around corners. Proactively identify gaps and opportunities, deliver business insights and develop scalable mechanisms to address them and drive action.- Lead planning activities, territory planning, account segmentation, target-setting processes and narrative development.- Drive operational efficiency through GenAI and automation tools (report simplification, process improvement)- Lead, coach, and develop a high-performing team of Sales Operations Leads across Latin America: setting clear expectations, building analytical capabilities, and fostering a culture of ownership, intellectual curiosity, and operational excellence.- Drive pipeline inspection, forecasting, reporting, business tracking and processes management, ensuring rigor, accountability, and timely follow-through on action items.- Coordinate Business Reviews with clear operational and growth insights, trends, and recommended actions.- Partner cross-functionally with Sales, Finance, Worldwide Sales Operations, Service Teams, Marketing, and Partner organizations to deliver on business objectives.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field- Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields- 10+ years of sales operations or sales strategy in a mid-to-large-scale tech company experience- Experience demonstrating strong analytical abilities and confidence in the use of data- Experience in communication and presentation skills, both written and verbal in Portuguese & English Preferred Qualifications:- Master's degree or equivalent- Experience working within a high-growth, technology company- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- Familiarity with AI/ML-driven automation tools that enhance sales productivity.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Models, Quantum, & Silicon (MQS) Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer.We are looking to hire an HPC Platform Engineer to develop, automate, and maintain high-performance computing (HPC) infrastructure on AWS that CQC scientists and engineers use for quantum computing hardware design and simulation. You will work closely with our experimental and theoretical physics teams to enable large-scale HPC workloads with MPI-based parallelism on EC2 instances, manage graphical environments for computer-aided engineering applications, and accelerate the research computing lifecycle through automation and infrastructure-as-code. The ideal candidate will be able to translate high-level science and simulation requirements into reliable deliverables (including cluster orchestration, job scheduling, CI/CD pipelines, reproducible environments, and artifact management) that are performant, scalable, and secure. This requires someone who (1) has a strong desire to work within a team of scientists and engineers, (2) demonstrates ownership by initiating and driving projects to completion, and (3) is comfortable operating at the intersection of traditional HPC and cloud-native infrastructure.Why MQS?Models, Quantum, & Silicon is a brand new organization within Amazon. We're building the full stack of compute to power the next era of innovation. One Org. One Mission. Limitless Impact! Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at MQS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilitiesResponsibilities include some combination of the following:* Administer and automate cloud-based HPC environments by deploying and maintaining clusters, managing OS and software stacks, building containers, provisioning users, and securing systems.* Support computer-aided engineering and computational science workflows (e.g., Palace) by improving HPC environment robustness, performance, and availability across instance types and regions.* Anticipate and expand CQC computational capacity, leveraging AWS to accelerate the quantum hardware design cycle.* Design reproducible development environments and own dependency, build, and release management across interdependent research software projects.* Develop CI/CD pipelines and automate provisioning using infrastructure-as-code (e.g., Docker, AWS CDK).* Maintain Amazon's high security bar while enabling fast-paced development; implement observability and monitoring for rapid debugging and high uptime.We are looking for candidates with strong engineering principles, a bias for action, superior problem-solving, and excellent communication skills. Working effectively within a team environment is essential. As an HPC Platform Engineer embedded in a research organization, you will have the opportunity to work on new ideas and stay abreast of the field of experimental quantum computation.A day in the lifeThe majority of your time will be spent on projects that strengthen and scale our HPC platform and accelerate the computational workflows that underpin quantum hardware design. This requires working backwards from the needs of our science staff in the context of our larger experimental roadmap. You will translate science and software requirements into design proposals, balancing implementation complexity against time-to-delivery. Once a proposal has been reviewed and accepted, you'll drive implementation and coordinate with internal stakeholders to ensure a smooth rollout. You will work closely with engineers and scientists on the team to understand their simulation workloads, parallelism requirements, and tooling needs.About the teamYou will be joining the Software team within the MQS Center of Quantum Computing. Our team is comprised of scientists and engineers who are building scalable software that enables quantum computing technologies. Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience using infrastructure-as-code to design and deploy cloud services Preferred Qualifications:- Experience with distributed systems at scale- Experience in an AWS environment, including VPC, EC2, EBS, S3, SQS, CloudFormation and Lambda- Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)- Experience in Kubernetes, Docker or containers ecosystem- Experience working with scientists in a research environment- Experience with high-performance computing (HPC) infrastructureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.