Amazon

Job DescriptionThe Amazon Web Services (AWS) Talent Acquisition team is seeking a talented, customer-focused Recruiter who will work with a team of Sourcers, Recruiters and Recruiting Coordinators focusing on the areas of candidate talent search, process improvement and will act as Recruiter for supported business.They will foster a collaborative team ensuring delivery of efficient, effective, quality driven service to internal customers and meets customer SLAs. Build and maintain network of potential technical candidates through pro-active market research and on-going relationship management; conducts in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios.Job Responsibilities :- Skilled at partnering with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations- Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.- Articulate in writing a plan with deliverables, timelines and a formal tracking process.- Participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.- Strong communication skills, organizational and negotiation skills, with a keen focus on delivering business results. Basic Qualifications:- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies Preferred Qualifications:- Experience managing and prioritizing multiple searches, projects and client relationships- Experience creating, measuring and scaling workflow among candidates, hiring managers and the recruiting teamOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDuties include, but are not limited to: · Knowledge of Accounts Payable –Procure to Pay· Processing invoices in Oracle· Employee expense report including queries.· Non Inventory Vendor Invoice payments · Invoice on-holds.· Process Metrics· Solving complex employee/vendor issues and proactively heading off negative service trends.· Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.· Constantly work with business teams, share metrics and create plan of action for aged items in· Work closely with finance operations team in different locations for timely transaction processing.· Maintain Accuracy levels of above 98 %.· Check vendor files for any previous payments and assign voucher numbers· Able to meet the productivity target set.· Vendor Statement preparation· Payment holds research processing & Quality check for invoices matched. Key job responsibilitiesDuties include, but are not limited to: · Knowledge of Accounts Payable –Procure to Pay· Processing invoices in Oracle· Employee expense report including queries.· Non Inventory Vendor Invoice payments · Invoice on-holds.· Process Metrics· Solving complex employee/vendor issues and proactively heading off negative service trends.· Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.· Constantly work with business teams, share metrics and create plan of action for aged items in· Work closely with finance operations team in different locations for timely transaction processing.· Maintain Accuracy levels of above 98 %.· Check vendor files for any previous payments and assign voucher numbers· Able to meet the productivity target set.· Vendor Statement preparation· Payment holds research processing & Quality check for invoices matched. Basic Qualifications:- Bachelor's degree in accounting and commerce (B. Com)- Knowledge of Excel at an advanced level- Experience with Microsoft Office products and applications Preferred Qualifications:- 4+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description公共機関のお客様と将来にわたって戦略的な関係を築き、クラウドビジネスを推進していくことに興味はありませんか。Amazon Web Services(AWS)のパブリックセクターの一員として、公共機関のデジタルトランスフォーメーション(DX)を支援し、クラウドコンピューティングの活用を推進していきませんか。あなたの公共機関担当としてのビジネスキャリアを活かし、日本の中央省庁、政府系組織を担当し、ビジネス面・技術面でお客様やパートナー企業と連携し、新規のビジネスを立ち上げていただくと同時に中長期の戦略に基づいた日々の活動を行うというミッションを担います。Key job responsibilities- 官公庁事業本部の一員として、日本政府、中央省庁におけるAWSのビジネスを加速させる- 公共市場を俯瞰した戦略的なビジネスプランを策定し、業界全体に影響を与える提案活動を実施する- お客様のエグゼクティブやステークホルダーと信頼関係を築き、ビジネスの開拓と拡大を推進する- チームメンバー（営業、技術、コンサル、サポート、政策渉外、マーケティング、広報、グローバルチームなど）と連携し、目標の達成に対して強い情熱を示すA day in the life- 日本政府や中央省庁の政策を深く理解し、DXを推進していくための提言やクラウドを活用した提案を実施する、特に官公庁のキーパーソンと信頼関係を築き、高い視座に基づいた提案活動を実践する- 中央省庁のDX、クラウド化に対して、ビジネス面・技術面での支援を実施する、法律、政策、ガイドライン、契約、サポートなど、多角的にそのニーズや課題を把握し、お客様やパートナー企業と連携し、適切な対応策を提供する- 社内のチームメンバーや海外の担当チームと連携しベストプラクティスをお客様やパートナー企業に提供する、加えて、日本のベストプラクティスを確立し、グローバルチームへ発信するAbout the team公共分野のプロフェッショナルとして、日本政府や中央省庁にクラウドの導入を加速する為の活動を日々すすめています。「より良い社会の実現」に貢献することを目指しており、仕事を通じてチーム一丸となって成長していくことができます。 Basic Qualifications:- 公共市場において10年以上の営業、事業開発、プロジェクト管理、システムエンジニアリング、コンサルティング等の経験を有すること- 公共市場において、アカウントプランニングおよびビジネスプランニングの経験を有すること- 公共部門のお客様、有識者、ベンダーとの人的ネットワークを有すること- 公共市場特有のビジネス環境（政策、予算、調達、エコシステム）に関する知識と経験を有すること- 流暢な日本語でコミュニケーションできること Preferred Qualifications:- AWSクラウドの導入実績、および基本的な理解・資格を有すること- 英語でのビジネス文書の読解・作成、およびビジネス会話レベルの英語力を有することOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you want to help build the next-generation transportation network that delivers packages to doorsteps worldwide? Ready for this challenge?Amazon's Middle Mile Transportation Technology team creates sophisticated software solutions across vendors, warehouses, and carriers to optimize delivery time and cost. Our services process thousands of requests per second, influence decisions worth billions annually, integrate with carriers large and small worldwide, manage business rules for millions of products, and enhance the shopping experience for millions of customers.Our mission is to develop the most efficient transportation solution globally, with technology as our competitive advantage. We implement innovative technologies, advanced optimization techniques, and maintain high-volume, low-latency services with exceptional availability. And we need talented engineers like you to help lead the way.You'll develop real-time systems to monitor transportation network execution, collaborate with customers and leadership teams, and drive technology projects and operational excellence initiatives.This role requires building highly scalable systems, strong communication skills, and delivering results in a dynamic environment. The ideal candidate enjoys complex system challenges, prioritizes customer needs, and is passionate about creating quality software that meets operational goals. Experience with distributed systems and web services at scale is particularly valuable.Come and see for yourself why we are one of the most admired company in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history!About the teamThe Yard Automation team empowers Amazon associates and drivers with our products to safely and swiftly perform their duties in the yard. Our products enable yard and gate operations at more than 6K onsite and offsite Amazon yards worldwide including FCs, IXDs, SCs, DS, Air Gateways, Offsites and AMZL. During 2022, Amazon associates performed 90MM check-ins and check-outs, including 6.3MM of remote and automated gate transactions in NA, and completed 49MM trailer moves in the yard.Our vision is an autonomous yard. In an autonomous yard we will: 1) delight our drivers with an intuitive and automated check-in/check-out experience as soon as they arrive, 2) keep our drivers alert and safe through a guided experience in the yard, 3) use autonomous vehicles to perform in-yard movements to keep our associates safe, and 4) consistently maintain an accurate state of the yard to help other Amazon systems make smart decisions. We measure our success through reduced yard cycle time and dwell time, improved automation, reduced safety incidents and enhanced driver and associate experience.
About the teamThe Yard Automation team empowers Amazon associates and drivers with our products to safely and swiftly perform their duties in the yard. Our products enable yard and gate operations at more than 6K onsite and offsite Amazon yards worldwide including FCs, IXDs, SCs, DS, Air Gateways, Offsites and AMZL. During 2022, Amazon associates performed 90MM check-ins and check-outs, including 6.3MM of remote and automated gate transactions in NA, and completed 49MM trailer moves in the yard.Our vision is an autonomous yard. In an autonomous yard we will: 1) delight our drivers with an intuitive and automated check-in/check-out experience as soon as they arrive, 2) keep our drivers alert and safe through a guided experience in the yard, 3) use autonomous vehicles to perform in-yard movements to keep our associates safe, and 4) consistently maintain an accurate state of the yard to help other Amazon systems make smart decisions. We measure our success through reduced yard cycle time and dwell time, improved automation, reduced safety incidents and enhanced driver and associate experience.
 Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually

Job DescriptionTrainer – Chennai, will be an active member of the learning team in the east. The trainer will be responsible to manage L&D activities for 3P hubs/ Dark stores.Job Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrics and also oversee their results for the assigned sites.5- Managing live performance metrics end to end for the assigned sites.6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D7- Maintaining data and analysis through reports on excel (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10- Identifying learning coaches & certifying them.11- Lead the individual improvement projects to enhance the business performance.12- Drive Quality & Learning metrics13- Conducting zoom & Class room sessions for the stake holders Key job responsibilities1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D7- Maintaining data and analysis through reports on excel (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10- Identifying learning coaches & certifying them.11- Lead the individual improvement projects to enhance the business performance.12- Drive Quality & Learning metrics13- Conducting zoom & Class room sessions for the stake holders A day in the lifeTrack the day to day learning & business metrics and plan to visit the mapped hubs for metric improvementInvolve and engage well with mapped hub POCsOffer visibility on daily reporting and progress updates Basic Qualifications:- Experience with written and verbal communication and presentation- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook) Preferred Qualifications:- Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlled.A day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, LA, Elmwood - 18.00 - 25.00 USD hourly

Job DescriptionAs a Senior Software Development Engineer in Network Capacity Services, you will be responsible for designing, developing, and maintaining scalable solutions for network capacity planning and optimization. You'll work with cross-functional teams to build robust systems that help manage and forecast network infrastructure needs across AWS's global network.Key job responsibilitiesDesign and implement scalable solutions for network capacity managementCreate and maintain monitoring and alerting systemsCollaborate with network engineers, finance, supply chain, and operations teamsDrive technical decisions and architectural improvementsMentor team members and contribute to team growthParticipate in on-call rotations to support production systemsA day in the lifeAs NLM software engineer, you will spend time working with network owners looking for opportunities to add more safety, speed and automation into their processes. Equipped with this knowledge, you will translate business requirements into technical requirements, architect and design new features to help our customers fulfill their business requirements. Scale always break software. At AWS we know this by heart and are always on a lookout of what will be our next scaling limitation. We then go back to the drawing board and evolve our software architecture to work for the future scale needs. Taking care of scale is a daily activity for us. About the teamAWS Network Lifecycle Management (NLM) team owns software systems that empower network fabric owners to automate management of the complete network device lifecycle, from initial provisioning all the way through decommissioning, including periodic updates, upgrades and configuration changes. NLM is a vital team that ensures that AWS Network can grow and keep up with the ever growing customer demand for larger and more reliable networks. Every new network device, installed in AWS, is brough to life using our software. Every time network engineers enable new functionality or tweak existing features, the intended changes get deployed to the network safely by NLM software services. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring, and thorough but kind design and code reviews. We care about your career growth and align projects that help our team members develop engineering expertise so you feel empowered to take on more ambiguous and complex responsibilities. Basic Qualifications:- Experience as a mentor, tech lead or leading an engineering team- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems- Experience in professional, non-internship software development- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in development in the last 3 years Preferred Qualifications:- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jul 11, 2026Our mission is to empower customers to buy and use products with complete confidence by delivering valuable protection plans, hassle-free claims, and exceptional expert product support throughout their entire product journey. We build innovative features that make it easy for customers to discover, choose, and use their protection plans. Additionally, we create internal tools that support business insights, efficiency, and growth.We are looking for an experienced Software Development Manager to provide technical leadership with an AI-first development mindset, directly manage a team of talented Software Development Engineers, and work closely with a team of product managers and other worldwide stakeholders. The ideal candidate has an established track record of building and leading high-performing engineering teams and launching new features and experiences with demonstrable impact. If that sounds like you, you bring deep technical ability and excellent project management and communication skills, and you thrive in highly collaborative, creative, analytical, and fast-paced environment. Strong communication and writing skills are a must, as well as a strong focus on operational and engineering excellence. While you bring a strong point of view, you also have a track record of successful collaboration across a wide range of partners and functions.Key job responsibilities>> Team Leadership: lead and grow your team of engineers. Provide technical mentorship and career development while fostering an inclusive and collaborative environment>> Technical Leadership: work closely with your engineers to architect and develop the best technical design and approach that scales for impact. Establish and optimize AI supported development processes that enable rapid experimentation and deployment while maintaining high quality standards. Build mechanisms to measure and improve the impact of what we launch.>> Technical Strategy: ensure that our technical design is aligned with, and informs, our long term strategic vision to improve both quality and speed of delivery of the work done by Amazon employees to maximize customer impact.>> Global collaboration: work with our product management team and other engineering teams to deeply understand customer use-cases and make thoughtful architectural decisions that create durable value. >> Operational Excellence: Lead the team in delivering new features with high impact while making decisions that optimize for low operational overhead in the long term. Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 184,900.00 - 250,200.00 USD annually

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:-Support, mentor, and motivate your salaried and hourly workforce-Lead large-scope projects with site and regional impact-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance-Manage safety, quality, productivity, and customer delivery promises-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach-Stand/walk for up to 12 hours during shifts-Work in an environment where the noise level varies and can be loud-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)-Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDuties include, but are not limited to: · Knowledge of Accounts Payable –Procure to Pay· Processing invoices in Oracle· Employee expense report including queries.· Non Inventory Vendor Invoice payments · Invoice on-holds.· Process Metrics· Solving complex employee/vendor issues and proactively heading off negative service trends.· Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.· Constantly work with business teams, share metrics and create plan of action for aged items in· Work closely with finance operations team in different locations for timely transaction processing.· Maintain Accuracy levels of above 98 %.· Check vendor files for any previous payments and assign voucher numbers· Able to meet the productivity target set.· Vendor Statement preparation· Payment holds research processing & Quality check for invoices matched.Key job responsibilitiesKey job responsibilitiesDuties include, but are not limited to: · Knowledge of Accounts Payable –Procure to Pay· Processing invoices in Oracle· Employee expense report including queries.· Non Inventory Vendor Invoice payments · Invoice on-holds.· Process Metrics· Solving complex employee/vendor issues and proactively heading off negative service trends.· Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.· Constantly work with business teams, share metrics and create plan of action for aged items in· Work closely with finance operations team in different locations for timely transaction processing.· Maintain Accuracy levels of above 98 %.· Check vendor files for any previous payments and assign voucher numbers· Able to meet the productivity target set.· Vendor Statement preparation· Payment holds research processing & Quality check for invoices matched. Basic Qualifications:- Bachelor's degree in accounting and commerce (B. Com)- Knowledge of Excel at an advanced level- Experience with Microsoft Office products and applications Preferred Qualifications:- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionSalario mensual base: $14,687.50 MXN brutos más prestaciones superiores a las de ley.Ubicación: Circuito Industrial, en Parque Industrial DIEZ, Col. Palo Escrito, E,miliano Zapata, Morelos.Horario: Disponibilidad para rolar turnos día, noche y fines de semana.Nuestra misión en Amazon es ser la empresa más centrada en el cliente de la Tierra, y nuestro equipo de ACES Learning es una parte clave para lograr ese objetivo. Amazon es una de las marcas más reconocidas en el mundo porque distribuimos millones de productos a nuestros clientes. Hacer nuestro mejor esfuerzo por nuestros clientes es de donde obtenemos nuestra energía, y es por eso que abordamos las cosas de manera diferente.El rol de Trainer forma parte de la estructura de Amazon México dentro de la unidad de negocio AMZL, bajo el área de ACES Learning. El Trainer es un colaborador individual con jornada flexible que incluye turnos rotativos, nocturnos y fines de semana, y opera directamente en las Delivery Stations de la red. Reporta al Learning Coordinator o al Learning Leader del sitio.Este perfil representa la primera línea de ejecución técnica del aprendizaje organizacional en la estación. No se trata de un rol de supervisión jerárquica, sino de un rol de influencia, mentoría y garantía de estándares, lo que lo convierte en una figura crítica para la operación diaria y para la integridad del proceso de capacitación.El Trainer tiene como propósito central garantizar que todos los asociados de tiempo regular (UTR) y los Delivery Associates (OTR) cuenten con las competencias necesarias para ejecutar los procesos operativos bajo los estándares globales de Amazon. Para lograrlo, el Trainer es responsable de la ejecución técnica de la capacitación, la validación de habilidades directamente en piso y la integridad documental, actuando simultáneamente como mentor, promotor de prácticas seguridas y garante de la calidad en la estación. Todo ello en estricto cumplimiento con la normativa legal mexicana vigente, particularmente la regulación de la Secretaría del Trabajo y Previsión Social (STPS).Key job responsibilities- Facilitación y Entrega de Instrucción.- Ejecución Operativa y Validación en Piso (Shadowing).- Gobernanza e Integridad Documental (Compliance STPS). Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work 40 hours/week, and overtime as required Preferred Qualifications:- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTeam overviewInterested in improving the technology and features powering Alexa? Come work with us! We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services.AGI Data Services' (AGI-DS) mission is to provide high-quality data collection and labelled data for machine learning (ML) technologies. Our team is focused on ensuring the quality of data we provide meets our high quality bar.Job MissionWe are seeking an experienced Quality Audit Manager to join our operations to develop, manage, and support our AGI-DS team with auditing and improving data quality. Key job responsibilitiesAs a Manager, you will be responsible for:- Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality- Support hiring and training of new Associates- Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis- Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities- Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies- Track quality and utilization metrics- File and track tickets, following up on blocks to productivity- Provide regular, formal & informal feedback to direct reports- Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean About the teamIn this position, you will support associates and project coordinators with their day-to-day work initiatives, activities and deliverables. You will participate in internal and external meetings, improve processes, and build mechanisms. Basic Qualifications:- - Bachelor Degree or equivalent professional or military experience- - Experience working with performance metrics and developing them to measure progress against key performance indicators- - Experience managing a team or a group of people while supporting projects/programs. Preferred Qualifications:- Experience with process improvement/quality control tools and methods- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues- Excellent communication, strong organizational skills and very detail-oriented Strong interest in hiring and developing people in their respective roles- Leadership experience in coaching and performance management- Experience in managing process and operational escalations- Experience with aspects of speech and language technology- Experience in project and stakeholder managementAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Sr. Compliance Associate(DE) is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Key job responsibilitiesAs a Sr. Compliance Associate(DE), your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training.Skills:• Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)• Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database• Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions• Attention to detail and ability to analyze and identify patterns across data sets and information• Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking• Commitment to investigation, research, and diving deep to seek facts• Ability to understand, interpret, critique, analyses and communicate dataAbout the teamAmazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. Basic Qualifications:- Bachelor's degree- 1+ years of data-driven business operations processes experience- Speak, write, and read fluently in English- German B1+ proficiency in verbal and written communication- Experience with Microsoft Office products and applications- Business Process Outsourcing, Operations processes; Database management is an added advantage Preferred Qualifications:- Knowledge of consumer product compliance processes and regulations- Experience in regulatory compliance management with government agencies- Experience in designing and implementing custom reporting systems using automation tools- Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems- Advanced Excel skills (VBA)- Knowledge of database querying (SQL)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe AppSec Security Engineer evaluates service design and architecture and performs deep-dive security assessments to ensure applications and services meet a high security bar before launch. This role works alongside senior engineers to identify issues, drive remediation, and validate that security requirements are met.Key job responsibilities- Security Reviews: Conduct design reviews for new and existing services, evaluating architecture documents and system designs for security risks.- Threat Modelling: Identify attack vectors and security weaknesses in application architectures through structured threat modelling exercises.- Penetration Testing: Coordinate penetration testing to validate security controls and identify exploitable vulnerabilities.- Finding Management: Document, track, and communicate security findings to service teams with clear remediation guidance, and verify fixes are implemented.- Security Guidance: Advise development teams on secure coding practices, authentication/authorization mechanisms, cryptographic implementations, and data protection strategies.- Escalation Support: Identify and escalate high-severity issues through appropriate channels, ensuring timely remediation aligned with launch timelines.- Documentation: Maintain clear documentation of review outcomes, security decisions, and risk assessments.- Tool Improvements: Leverage automated tools to support reviews and improve efficiency.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- Experience with web protocols, common security attacks, and remediation (non-internship)- Bachelor's degree or above in Computer Science, Engineering, or related fields- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience in application security architecture, security code reviews, security testing, incident response, or security infrastructure- Experience with coding/scripting in one or more languages (e.g., Python, C, C++, Java, Ruby, or PowerShell) Preferred Qualifications:- Experience with AWS services or other cloud offerings- Experience in one or more of the following: application security frameworks, security code reviews, incident response, security infrastructure, penetration testing, mobile security, cloud security, AI security, identity and access controls- Knowledge of one or more of the following domains: web application development, penetration testing, mobile security, cryptography, public key infrastructure, forensic security, IP security, SSL/TLS, computer viruses and malware, network security, trusted security, trusted execution, threat intelligence, IoT security implications, or authentication- Experience scripting with Python, Perl, Bash or PowerShell- Experience triaging and developing security alerts and response automation, conducting front-line analysis, and providing escalation supportAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlled.A day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience using computers and Microsoft Office tools such as Outlook, Word, Excel and PowerPoint- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TX, La Marque - 18.00 - 25.00 USD hourly

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlled.A day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TX, La Marque - 18.00 - 25.00 USD hourly

Job DescriptionApplication deadline: Jul 11, 2026The AWS Data Center Systems team seeks a Senior Manager to lead the development and operation of services that collect power and cooling equipment data in Amazon data centers. This includes both directly managing Software Development Engineers and serving as a manager-or-managers for Software Development Managers.This is an opportunity to build global cloud monitoring applications using device telemetry from industrial control systems. These systems directly contribute to the high availability of AWS data centers, and Amazon’s sustainability goals. As a Senior Manager in Data Center Systems Software, you will ensure that data center systems are designed with high reliability, security, availability, scalability, and low latency from the outset. You will establish development standards, best practices, and drive operational excellence throughout your team. You will hire and develop the best engineers to accomplish the organization's goals and mission. The relationships you build with peers will help ensure the group is using the right AWS services and methodologies for the company’s scale, while recognizing the unique requirements of the data center systems problem space.AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.A day in the lifeAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 7+ years of planning, designing, developing and delivering consumer software experience- 5+ years of engineering team management experience- Experience partnering with product or program management teams- Experience managing multiple concurrent programs, projects and development teams in an Agile environment Preferred Qualifications:- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience designing and developing large scale, high-traffic applications- Experience establishing metrics for measurement of engineering and operational excellenceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 220,100.00 - 297,700.00 USD annually

Job DescriptionAmazon is seeking an business oriented Program Manager for the GOES (Global Ops Enterprise Services) Infrastructure Program Management Office to support the capacity, capital planning and project execution for the continued expansion of our EU fulfillment network. Successful candidates will have strong level of ownership and be highly motivated individuals who have Program Management experience. The role will understand the details of an Amazon Fulfillment Center design, implementation, modeling, estimating and managing new Fulfillment Center start-up’s. This individual will support or one or more capital projects. The Program Manager will have high work capacity while being detailed oriented and agile to manage business changes and keep driving the initiatives. This individual needs to be a strong collaborator with different functional teams and people working across multiple locations.Key job responsibilities• Work with internal Amazon teams and external partners to deliver CAPEX projects and innovations.• Be a governance facilitator that maintains structure, procedures and standard ways of working that follow a common language for project and program delivery.• Develop and implement unified platform tools, information systems and leverage analytics and data visualization to support reporting and decision making process.• Develop, evaluate and simplify current working procedures and improve organization team structure.• Communicate project status, drive and elevate decision making and help requests.• Lead critical path schedule items and escalate to leadership on potential risks and delays.• Assist in engineering capacity management.• Ability to understand Operational processes. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDuties include, but are not limited to: · Knowledge of Accounts Payable –Procure to Pay· Processing invoices in Oracle· Non Inventory Vendor Invoice payments · Invoice matching and SIM-Ticket query handling · Process Metrics· Solving complex employee/vendor issues and proactively heading off negative service trends.· Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.· Constantly work with business teams, share metrics and create plan of action for aged items in· Work closely with finance operations team in different locations for timely transaction processing.· Maintain Accuracy levels of above 98 %.· Check vendor files for any previous payments and assign voucher numbers· Able to meet the productivity target set.· Vendor Statement preparation· Payment holds research processing & Quality check for invoices matched. Key job responsibilitiesDuties include, but are not limited to: · Knowledge of Accounts Payable –Procure to Pay· Processing invoices in Oracle· Non Inventory Vendor Invoice payments · Invoice matching and SIM-Ticket handling · Process Metrics· Solving complex employee/vendor issues and proactively heading off negative service trends.· Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.· Constantly work with business teams, share metrics and create plan of action for aged items in· Work closely with finance operations team in different locations for timely transaction processing.· Maintain Accuracy levels of above 99 %.· Check vendor files for any previous payments and assign voucher numbers· Able to meet the productivity target set.· Vendor Statement preparation· Payment holds research processing & Quality check for invoices matched. Basic Qualifications:- Bachelor's degree in accounting and commerce (B. Com)- Knowledge of Excel at an advanced level- Experience with Microsoft Office products and applications Preferred Qualifications:- 4+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionManage Italian Sellers and scale their businesses on Amazon. As an Account Management Associate in our EU Account Management team, you'll own a portfolio of sellers, drive their growth through data-driven strategies, and directly impact millions in revenue — all while building your career in one of the world's fastest-growing e-commerce markets.• Work with Italian-speaking sellers to unlock new revenue opportunities• Analyze performance data and deliver insights that drive real business outcomes• Be part of a diverse, global team solving complex challenges every day• Build expertise in e-commerce, account management, and consultative sellingKey job responsibilities- Manage a portfolio of Italian Sellers to drive performance and revenue growth- Analyze seller data to provide actionable recommendations for business expansion- Guide sellers through Amazon's programs and features to maximize their potential- Document seller interactions and maintain accurate records of account activities- Collaborate with cross-functional teams to resolve seller inquiries and escalations- Support sellers in implementing best practices for operational excellence- Identify growth opportunities within the seller portfolio through data-driven outreach- Contribute to team goals by sharing insights and supporting process improvementsA day in the lifeYour day involves connecting with Italian-speaking sellers, analyzing their performance metrics, and providing consultative support to help them grow on Amazon. You'll participate in team meetings to share insights, work on process improvements, and collaborate on seller success strategies. Between calls, you'll analyze data to identify trends and opportunities for your portfolio of sellers. You'll work closely with cross-functional teams to resolve complex seller issues and contribute to the overall success of the EU Account Management team.About the teamThe EU Account Management team within ISG-ESMA is dedicated to helping sellers thrive across European marketplaces. Our mission is to drive seller success by providing strategic, data-driven support that unlocks growth opportunities and enhances the customer experience. We operate in a fast-paced, results-oriented environment where every interaction creates impact. Our team members come from diverse backgrounds and geographies, bringing unique perspectives to solve complex challenges and deliver meaningful outcomes for sellers and customers alike. Basic Qualifications:- Bachelor's degree or above- 1+ years of sales or account management experience- Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels- B2/C1/C2 Italian language certification Preferred Qualifications:- Native or near-native fluency in Italian (C1/C2 level)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for Data Center Operations trainees to join our Data Center Operation team. Our scope of work includes Linux systems troubleshooting, repairing servers with hardware, dealing with network issues, handling and tracking parts and assisting in Data Center maintenance. You will be excited to work effectively with minimum supervision and handle multiple priorities. Amazon Data Canters are large-scale high-density centers where you will be working on changing the face of Cloud Technology in the region. We are offering a Enhanced Career Re-Start Program featuring a 3-month full-time contract position. This program is designed for both professionals returning from career breaks and those seeking to transition into IT from other industries. During the program period, participants will receive comprehensive training in data center operations through structured mentorship and gain hands-on technical experience. Upon successful completion of the 3-month program, candidates will have the opportunity to convert to full-time Data Center Operations positions.AWS DCO팀은 경력 단절 후 재취업을 희망하는 분들 또는 IT 분야로의 커리어 전환을 원하는 분들을 위한 Enhanced Career Re-start 프로그램을 운영합니다. 본 프로그램은 6주 계약직으로 진행되며, 근무 기간 동안 데이터센터 관련 교육, 실습 및 멘토링 등 체계적인 교육 프로그램을 통해 본인의 전문성을 다시 한번 발휘하거나 새로운 직무를 경험할 수 있는 기회를 제공합니다. 프로그램 종료 시점에 평가를 통해 Data Center Technician로 정규직 채용될 기회를 제공받을 수 있으며, AWS와 함께 새로운 시작을 만들어갈 분들의 많은 관심 바랍니다. 트레이니 근무 기간 : 2026년 10월 - 2026년 11월 (6주)*트레이니 과정 중 정규직 채용 평가에 합격하신 분들께서는 2026년 11월 중에 정규직으로 전환되어 연속 근무하게 됩니다.Key job responsibilitiesKey Responsibilities & Training:• Install and configure data center servers and network systems• Perform hardware diagnostics and troubleshooting• Replace hardware components in servers and network devices• Manage storage media (HDD, SSD etc) operations, including sanitization and destruction• Handle support tickets within defined Service Level Agreement (SLA) • Work cross-functionally with internal data center operation teams • Follow data center operations, security guidelines and safety standards• Work on shift schedule covering 24/7 operations, including weekends 주요 업무 및 교육 내용:• 데이터센터 서버 및 네트워크 시스템 설치와 구성 • 하드웨어 진단 및 문제해결 • 서버와 네트워크 장비의 하드웨어 부품 교체• 저장 매체(HDD, SSD 등) 관리 작업 수행 (데이터 삭제 및 매체 폐기 포함)• 서비스 수준 협약에 기반한 장애/요청 티켓 처리 • 데이터센터 운영팀과의 협업 및 소통• 데이터센터 운영, 보안 지침 및 안전 기준 준수• 주말을 포함한 24시간 7일 운영을 위한 교대 근무About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Can lift and rack equipment up to 40 pounds- Bachelor's degree- 교육 기간 및 정규직 전환 시 연속근무 가능하신 분 Preferred Qualifications:- Bachelor's degree in information technology or computer science- Knowledge of server hardware and components- 주말을 포함한 24/7 데이터센터 운영을 위한 교대근무 가능하신 분Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur operations network, known for its speed, accuracy, and exceptional service, delivers millions of packages to Amazon customers every day. To keep our operations network secure and ensure operational continuity, we are looking for a proven senior leader to join our team as Senior Manager, Investigations. In this critical role, you will provide strategic leadership and direction for a multi-regional, international investigative pillar within Amazon's Worldwide Operations Security (WWOS) organization. You will own the end-to-end performance, capability, and direction of an organizationally layered team comprising Senior Investigations Managers, Investigations Experts, and Investigations Specialists across multiple geographies - setting the strategic vision for your pillar and partnering with the most senior leaders across Amazon to protect our people, operations, and customers at scale.Key job responsibilities• Define and drive the strategic direction of your investigative pillar, translating business priorities and emerging threat landscapes into a clear, executable investigative strategy with measurable outcomes across multiple regions and geographies• Lead, develop, and support an organisationally layered team of Senior Investigations Managers (L6 PM and IC), Investigations Experts (L5), and Investigations Specialists (L4) - setting clear expectations and holding the team accountable for outcomes, including hiring, performance management, succession planning, and organisational design across international boundaries• Coach, mentor, and develop L6 managers and senior practitioners - fostering the leadership and investigative capability of the tier immediately below you and nurturing a pipeline of future senior talent• Serve as the most senior investigative escalation point across your pillar, making rapid, consequential decisions on the most critical and sensitive matters - determining scope, directing investigative approach, and allocating resource - while bringing clarity and calm to your team in conditions of significant ambiguity, urgency, and incomplete information• Build and sustain trusted senior partnerships across Amazon's most important cross-functional stakeholders - Legal, HR, Finance, Operations, Public Policy, Compliance, and Outside Counsel - influencing decisions and outcomes across organisational boundaries without positional authority• Hold your pillar accountable to the investigative quality frameworks, standards, and compliance requirements defined by Strategic Services, Framework and Enablement (SSFE), while serving as an active and influential voice in their development, iteration, and real-world applicability• Represent your pillar at the most senior internal and external forums, including Quarterly Business Reviews, executive briefings, and law enforcement or regulatory engagement• Identify systemic risks, emerging threat patterns, and structural vulnerabilities across the supply chain within your pillar; translate analytical insight into strategic recommendations for senior leadership and the business• Shape the culture of your investigative pillar - instilling standards of integrity, rigour, and accountability that reflect the expectations of a world-class investigations organisationA day in the lifeAs Senior Manager, Investigations, you will be the most senior investigations leader within your pillar, accountable for the performance, strategy, and direction of a multi-regional, internationally deployed investigative organization. You will operate at the intersection of senior people leadership, strategic escalation, and enterprise partnership - developing leaders, driving investigative standards, and shaping how investigations are conducted across your pillar.About the teamWorking in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. The Investigations team is a support function to Security and Loss Prevention Field Operations, responsible for the management, development, and conclusion of investigative activity. Our team provides support, guidance, and direction on a broad range of investigative issues - from theft of inventory and workplace incidents to complex, sophisticated fraud involving multiple bad actors, stakeholders, and marketplaces. Basic Qualifications:- Bachelor's degree in business, international relations, or a security-related field- Experience managing people including development, hiring, performance management, and leading teams dispersed across various regions- Experience in fraud/risk investigations- Experience leading cross-functional teams to establish strong partnerships with demonstrable results- Experience driving security programs across large diverse organizations- Experience delivering complex, data-driven recommendations to senior leaders- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels Preferred Qualifications:- Knowledge of SQL at the intermediate level- Advanced degree in a relevant field (e.g., Law, Business, Security Management, Criminology)- Relevant senior industry certification (e.g., CFE, CPP, CISM) and/or Wicklander-Zulawski Non-Confrontational Interview Accreditation (Level 2)- Experience engaging directly with law enforcement agencies, regulatory bodies, or government stakeholders at a senior level- Experience operating within or alongside legal counsel in high-stakes litigation, regulatory, or law enforcement referral contextsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD12 Madrid, LHR140 LondonAre you passionate about improving the customer experience? Do you strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and countries sound exciting? If so, we are looking for a Sr. Manager to focus on reducing Concessions in EU Operations. You will manage large-scale programs that improve the customer experience and find ways to positively surprise our customers with our services.We are looking to hire an experienced leader to join the EU Quality leadership team, with background in Amazon Operations. As a Sr. Manager, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements. Achieving such aspirational goals will require insisting on the highest standards, developing and iterating on new processes, and driving continuous improvement activities internally and externally. You will build collaborative relationships with numerous teams (operations, tech, and corporate) to identify solutions and to create and execute a Delivery Experience project roadmap. You will also prepare and execute regular program updates to senior management on a weekly and monthly basis. The successful candidate will have a true operational hands-on approach and strong leadership skills. This position involves regular interactions with senior leadership (VP+) and at Director level across EU. The candidate will need to be comfortable communicating robustly whilst also working directly with various functional teams and individuals at all levels of the organization across the Amazon network.Key job responsibilities• Customer-Focus: Develop a thorough understanding of customer needs related to our deliveries. Use that knowledge to create metrics that drive change and enable operations to provide an exceptional delivery experience.• Deliver Results: Lead complex process improvement efforts incl. scope alignment with local and international teams, data analysis, and presenting results to senior management.• Manage Ambiguity: Understand complex business problems and manage several competing priorities ensuring critical projects remain visible to senior leadership and stakeholders.• Stakeholder management: Build trustworthy relationships with multi-disciplinary stakeholders around the globe to understand and evaluate business priorities, define shared opportunities and requirements, and establish information sharing mechanisms. Work alongside stakeholders to define and execute innovative solutions for your customers while influencing with and without authority.• Drive best practices with a focus on outcomes for our customers. You will identify and own EU initiatives that will continue to optimize our highly customer focused operational teams. You will have high performance standards that you will drive continuous improvement across the business.• Own strategic planning and delivery for high volume events and future volume growth.• You will set the standard on culture and leadership, hiring and developing the best to build out a world class team. Basic Qualifications:- Bachelor's degree in Business, Logistics, Business Engineering, Supply Chain, or a related field- Experience leading and interacting with cross-functional teams- Experience in people management and team development Preferred Qualifications:- Experience in people and stakeholder management- Experience leading and collaborating with a large cross-functional teamAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean toolsSUPERVISORY RESPONSIBILITIES:You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today.ADDITIONAL JOB ELEMENTS:• Regular bending, lifting, stretching and reaching both below the waist and above the head• • Continual standing and/or walking• Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)SKILLs REQUIRED:• Direct management experience for employees and their performance• Experience with performance metrics and process improvement (how, when, who) Basic Qualifications:- Bachelor's degree or equivalent Preferred Qualifications:- 2+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description【Amazon出品サービスについて】Amazon出品サービス はAmazon以外の企業がAmazonのプラットフォーム上に商品を出品、販売を行うことができる企業向けサービスです。2007年4月のサービス提供開始から今日に至るまで、多くの法人企業様（以下「販売事業者」)に利用され、さらにその数は毎年増えています。Amazonのミッションである地球上で最も豊富な品揃えを実現するためには今後さらにさまざまな商品を販売事業者様にご出品いただくことが不可欠です。【マーチャント・コンサルタントとは】マーチャント・コンサルタントは、Amazonプラットフォームに商品を出品している販売事業者様向けに提供している有料のコンサルティングサービスプログラムを担います。具体的には、販売事業者様の経営戦略や事業戦略を踏まえた上で、課題を特定し、戦略的アドバイスを行ってAmazon.co.jp上での売上最大化を目指します。Key job responsibilities【具体的な業務内容】・1人最大約30社を担当し、専任コンサルタントとして戦略的プランを策定・売上実績の分析、年間ビジネスゴールに基づく戦略プラン策定、実行サポート・販売事業者様ごとに最適な形式・頻度で定期的なビジネスレビューを実施し、 年間目標の進捗確認・提案・合意形成・実行管理までを一気通貫で推進・販売事業者様と合意したゴール（売上、広告効率、FBA品揃え拡大等）に対し、 期待効果・担当者・期限を明示した具体的な提案を行い合意形成する・合意したアクションの進捗管理と継続的な実行支援・最新プログラム情報の提供、戦略的アドバイスおよび実践的なコーチング～戦略的アドバイス例～・広告運用の最適化(スポンサー広告の提案、広告費用対効果の改善、入札戦略)・プロモーション施策(セールイベント提案、タイムセール活用、価格戦略)・在庫・物流の最適化(在庫切れ要因分析、定期おトク便活用、配送委託提案)・品揃えの拡充(主力商品の育成、販路拡大)・ブランディング提案(ブランド登録、商品詳細ページ改善、ストア作成、 ブランド分析ツールの活用)・購入転換率の向上(商品ページ改善、プライシング)・販路拡大(グローバル展開、法人向け販売)【主なKPI】・担当販売事業者様の事業成長 (売上拡大、品揃えの充実、商品ページや配送品質の向上 等）・担当販売事業者様との長期的なパートナーシップ・担当販売事業者様からの信頼 （サービスおよび担当コンサルタントへの満足） Basic Qualifications:- 【基本条件】- 教育レベル：大卒以上- 法人営業、アカウントマネジメント、ビジネスコンサルティング、インサイドセールス、マーケティングなどの実務経験2年以上- PCスキル：Microsoft Excel でのデータ集計・分析- Bachelor's Degree- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.