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Job DescriptionOur Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site.. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications:- Bachelor's degree or equivalent- Experience with performance metrics and process improvement and Lean techniques- Experience with the full lifecycle of staffing, including interviewing, hiring, performance management, promotions and terminations Preferred Qualifications:- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.- Experience working with changing priorities and schedules- Experience leading large contingent workforce programs- Degree in Engineering, Operations or related field and MBA preferred- Interest in long-term career development through assignments in multiple FCs across the nationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, NEW YORK - 148,500.00 - 200,900.00 USD annuallyUSA, NY, New York - 148,500.00 - 200,900.00 USD annually- Full Time
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Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.Our AWS procurement team is looking for a results-oriented individual to assume responsibility for sourcing electrical distribution capital equipment related to our growing Infrastructure. Our Global Category Managers are responsible for developing sourcing strategies and clear action plans toward achieving the lowest total cost of ownership fueling the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal engagements across supply chain, engineering and business organizations while diving deep into the technologies and operations both from a product and supply chain perspective. You will analyze trends involving the industry players – vendors, customers, and technology to develop strategies to reduce cost, minimize risk, protect continuity of supply, and utilize emerging opportunities allowing AWS to meet and exceed its goals.Key job responsibilitiesDevelop negotiation strategies to deliver against business objectives and achieve sustainable relationships with strategic suppliers pertaining to electrical distribution equipment for data centers or other mission critical facilities.Create and execute strategic sourcing projects that will support the teams’ development of an end-to-end sourcing plan globally.Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations by leveraging the growth of Amazon's spend.Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions.Analyze and determine cost reduction opportunities by leveraging volumes, optimizing the supplier base and reducing total cost of ownership.Lead sourcing engagements and competitive bidding (RFI, RFQ, and RFP).Work with our team and business partners for the creation and continuous improvement of the capital equipment supply chain.Make optimal trade-offs between schedule, resources, and scope, and apply advanced technical and business knowledge to address major risks, challenges, and obstacles.Help develop long-term department strategies and significantly influence the cross-company project development and delivery processes and standards.Keys to success in this role include sound judgment and excellent written/verbal communication skills, and ability to extract insights from data and be able to communicate clearly appropriate triggers and actions.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience explaining complex technical concepts to various business and technical audiences- Experience presenting to both technical and non-technical executive audiences- Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology- 6+ years of experience driving C-level supplier engagements to influence strategic investments and product roadmaps.- 6+ years of relevant strategic sourcing and category management experience in capital equipment Preferred Qualifications:- Master's degree in management, business administration, economics, engineering, marketing, or MBA- Experience identifying, negotiating, and executing complex legal agreements- Experience interpreting data and making business recommendations across leadership and cross-functional teams- Experience influencing internal and external stakeholdersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 147,900.00 - 200,100.00 USD annually- Full Time
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Job DescriptionThis is not your typical Sales Development role. Do you crave an environment that is fast-paced and highly innovative? Do you aspire to continuously learn and grow? Join a growing team at the market leader for cloud services and help shape the future of the North America Sales organization! Take the lead in unlocking growth potential for both new and existing AWS customers. As an AWS Demand Generation Representative you will be part of shaping the future of how technology is deployed for AWS customers. The Amazon Web Services cloud platform helps companies of all sizes transform and reinvent their businesses to meet the needs of their customers and communities around the world. From enabling rapid and individually customized cancer treatments to helping Fortune 500 companies meet their carbon emissions goals, the AWS technology stack is the backbone of some of the most innovative solutions to the World’s most pressing problems. According to Gartner, AWS is the leading cloud provider, both in terms of ability to execute and completeness of vision. With only 5% of all IT spend in the cloud, we are still in the early stages of what is possible. Shape the future of how technology is deployed for our customers. Amazon Web Services is growing our Cloud Sales Center (CSC) team to help more companies make the move to AWS. If you are passionate about cloud technology, sales, and driving meaningful impact to a wide variety of customers, AWS could be the right fit for your next career move. AWS offers an innovative environment where you can advance your career through our growing sales organization on a learning and earning path. Our Demand Generation team acts as the flywheel for pipeline and talent within the AWS Global Sales organization, focusing on prospects and customers of all types by generating new business opportunities across thousands of accounts. As a Demand Generation Representative (DGR), you will have the exciting opportunity to help prospects and customers solve critical business challenges, pursue growth, and maximize business impact using AWS solutions. You will own all top of funnel activity, conduct high quality account research and source net new contacts at scale to execute high volume prospecting, lead qualification and opportunity generation for your assigned territories. You will partner closely with Account Teams to develop a deep understanding of the primary industries, accounts and personas within your territories, developing new relationships across all organizational levels (from from technical admins to Line of Business executives). You will collaborate with internal and external partners to develop and execute comprehensive prospecting plans that identify new customer use cases. Once engaged with a customer or prospect, you will use effective communication and technical acumen to uncover and understand their critical business issues.10019Key job responsibilities* Work with other sales team members to ensure the opportunity is understood and next steps are clearly defined via demonstrations, discovery, and qualification.* Utilize product knowledge and internal resources that will help you leverage technical skillsets to meet customers’ needs.* Achieve all input and output goals including: contacts sourced, leads qualified, customer calls complete, meetings scheduled, and opportunities created.* Drive net new business via customer acquisition by leveraging one-to-many and one-to-one outbound campaigns in addition to qualifying inbound opportunities from marketing and partner channels.* Expand services breadth and consumption within your existing customer base via account planning and territory management.* Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools.* Innovate new and creative ways to engage with new customers and expand on existing customer relationships.* Understand the technology footprint, technical challenges, and business objectives that each one of your customers faces.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience in IT sales- Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities- Bachelor's degree or equivalent Preferred Qualifications:- Sales or equivalent certification- Experience using Salesforce- Experience with Microsoft Office products and applicationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 31.00 - 54.00 USD hourlyUSA, WA, Seattle - 31.00 - 54.00 USD hourly- Full Time
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Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos) If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Sr. Repair Technician who combines technical skills with a passion for maintaining machinery and aircraft. This person is responsible for all drone maintenance and routine service at the commercial operation location, ensuring the aircraft conforms to design, and is in safe operating conditions. This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on their assigned responsibilities. In addition, the Sr. Repair Technician is responsible for the training and qualification of the Repair Technician team at the commercial operation site. This individual should possess strong analytical skills, be a self-starter, and work well independently.Key job responsibilities • Drive time-based and condition-based maintenance activities • Own fleet performance metrics • Verify adherence to FAA regulations and Prime Air directives and processes • Manage fleet spare parts and inventory • Train and and mentor other Repair Technicians • Assign shift roster and oversee Repair Technicians• Demonstrate proactive safety mindset in ambiguous situations• Follow detailed instructions outlined in technical manuals This role requires the ability to carry/lift up to 50 lbs, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.This role requires the ability to work any shift, including nights, weekends, and holidays.This role requires travel, up to 25% of the time.Export Control License This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications:- 2+ years of mechanical and electrical integration or assembly experience- Experience in mechanical and electrical integration or assembly- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach- Travel up to 25% of the time- Experience with common business applications and tools (i.e. Microsoft Office, ie. Word, Excel, etc.)- Experience guiding, training and mentoring others- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications:- 2+ years of aviation industry experience- Experience in installing sub-assemblies and assemblies while working to drawings or CAD files- Experience in business communication skills- Experience in Robotics and Manufacturing engineering- Experience in Business English skills, both verbal and writtenAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TX, Pflugerville - 23.00 - 41.00 USD hourly- Full Time
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Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos) If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Sr. Repair Technician who combines technical skills with a passion for maintaining machinery and aircraft. This person is responsible for all drone maintenance and routine service at the commercial operation location, ensuring the aircraft conforms to design, and is in safe operating conditions. This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on their assigned responsibilities. In addition, the Sr. Repair Technician is responsible for the training and qualification of the Repair Technician team at the commercial operation site. This individual should possess strong analytical skills, be a self-starter, and work well independently.Key job responsibilities • Drive time-based and condition-based maintenance activities • Own fleet performance metrics • Verify adherence to FAA regulations and Prime Air directives and processes • Manage fleet spare parts and inventory • Train and and mentor other Repair Technicians • Assign shift roster and oversee Repair Technicians• Demonstrate proactive safety mindset in ambiguous situations• Follow detailed instructions outlined in technical manuals This role requires the ability to carry/lift up to 50 lbs, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.This role requires the ability to work any shift, including nights, weekends, and holidays.This role requires travel, up to 25% of the time.Export Control License This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications:- 2+ years of mechanical and electrical integration or assembly experience- Experience in mechanical and electrical integration or assembly- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach- Travel up to 25% of the time- Experience with common business applications and tools (i.e. Microsoft Office, ie. Word, Excel, etc.)- Experience guiding, training and mentoring others- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications:- 2+ years of aviation industry experience- Experience in installing sub-assemblies and assemblies while working to drawings or CAD files- Experience in business communication skills- Experience in Robotics and Manufacturing engineering- Experience in Business English skills, both verbal and writtenAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CA, Tracy - 26.00 - 41.00 USD hourly- Full Time
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Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos) If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Prime Air is seeking a Repair Technician who combines technical skills with a passion for maintaining machinery and aircraft. This person will be responsible for drone maintenance and routine service, ensuring the aircraft conforms to design, and that vehicles are in safe operating condition. This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on their assigned responsibilities. This individual should possess strong analytical skills, be a self-starter, and work well independently.Key job responsibilities • Drive time-based and condition-based maintenance activities • Show understanding of fleet performance metrics • Verify adherence to FAA regulations and Prime Air directives and processes • Manage fleet spare parts and inventory• Demonstrate proactive safety mindset in ambiguous situations• Follow detailed instructions outlined in technical manuals This role requires the ability to carry/lift up to 50 lbs, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.This role requires the ability to work any shift, including nights, weekends, and holidaysThis role requires travel, up to 25% of the time.Export Control License This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications:- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach- Travel up to 25% of the time- Experience with common business applications and tools (i.e. Microsoft Office, ie. Word, Excel, etc.)- 1+ years of in mechanical and electrical integration or assembly experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications:- Experience in installing sub-assemblies and assemblies while working to drawings or CAD files- Experience in the aviation industry- Experience in business communication skills- Experience in Robotics and Manufacturing engineeringAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CA, Tracy - 21.00 - 44.00 USD hourly- Full Time
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Job DescriptionAt Amazon Web Services (AWS), we are seeking a Healthcare & Life Sciences (HCLS) Solutions Architect to join our HCLS organization within AWS Industries. In this role, you will help deliver our strategy for global HCLS customers and partners, working alongside some of the world's largest healthcare and life sciences companies to design cloud architectures that address their industry-specific business challenges and accelerate the adoption of AWS services.As a Solutions Architect, you will help customers succeed using AWS technologies — linking technology with measurable business value for healthcare and life sciences organizations. You will bring technical depth and curiosity, with the ability to participate in architecture discussions and clearly communicate the value of the AWS platform to both technical and business audiences.You will help design scalable, flexible, and resilient cloud architectures, assist customers in understanding best practices around cloud-based solutions, and support workload migration efforts. You will have the opportunity to build prototypes, contribute to cloud-native reference architectures, and explore use cases across Artificial Intelligence, Machine Learning, Generative AI, Serverless and Container-based architectures, Analytics, and Security. You will collaborate with account management, professional services, support, product teams, and the AWS partner ecosystem to drive AWS adoption within your assigned customers.Key job responsibilities- Support the building and migration of applications, software, and services on the AWS platform for HCLS customers- Partner with the account management team to help execute customer engagement strategies- Build prototypes, proofs of concept, and demonstration assets that showcase AWS capabilities — particularly in AI/ML, Generative AI, and data analytics — tailored to healthcare and life sciences use cases- Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud- Develop and maintain working knowledge of emerging AI/ML technologies and cloud-native patterns, and apply that knowledge to customer engagements- Conduct training sessions and workshops to transfer knowledge to customers considering or already using AWS- Build strong technical relationships with customer counterparts to support their cloud adoption journey- Contribute best-practice knowledge to the AWS Solutions Architect community- Contribute to AWS customer-facing publications such as whitepapers, blog posts, and reference architectures- Serve as a technical point of contact between customers and AWS service and support teamsA day in the lifeYour morning starts with a customer call — whiteboarding a cloud migration strategy for a global pharma company. Mid-morning, you're building a Generative AI prototype that shows how a life sciences customer could accelerate drug discovery. After lunch, you join an architecture review with the account team, then lead a hands-on workshop walking a hospital system through HIPAA-compliant deployments on AWS. Between meetings, you're sketching a reference architecture for a new ML pipeline, trading ideas with fellow SAs in Slack, and jotting down notes for a whitepaper. No two days look the same.About the teamAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 131,300.00 - 177,600.00 USD annually- Full Time
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Job DescriptionAWS Canada is seeking an exceptional sales leader to manage and grow the AWS Financial Services & Insurance (FSI) business in Canada. In this role, you will be responsible for driving the next wave of cloud and AI adoption across Canada's largest and most complex financial institutions and insurance companies, helping them harness the power of AWS's industry-leading AI/ML services, AI capabilities (including agentic AI), and purpose-built cloud solutions to accelerate growth, create new revenue streams, and gain competitive advantage.We are looking for a senior sales leader with a background in leading highly effective teams and deep experience in the Canadian Financial Services & Insurance ecosystem. You will lead the AWS FSI business across Canada, overseeing account teams responsible for banking, capital markets, insurance, payments, and wealth management customers. You will actively own the strategy and operations of the AWS FSI segment in Canada as part of Amazon Global Sales (AGS).You will collaborate with and lead across multiple functions as part of the broader AGS Canada team, which includes Account Management, Business Development, Solution Architecture, Customer Solutions Management, Partners, and Marketing. This includes the ability to influence and lead teams without direct reporting lines to drive outcomes for your customers.You should be a self-starter with an entrepreneurial spirit who is motivated by helping financial services organizations rapidly develop the capability to drive digital transformation, optimize their use of AWS technologies, and collaborate with services and ISV Partners. You thrive in a fast-paced environment, execute against ambitious goals, and have a passion for technology.As the FSI Sales Leader, you will report to the Managing Director, AWS Canada. You will lead a team of sales leaders and their account managers to drive growth and shape the future of cloud adoption across Canada's financial services and insurance sector. Your responsibilities will include building and managing a high-performing team focused on driving adoption and market penetration across Canadian FSI enterprises.As a member of the Canadian Senior Leadership Team, you will be expected to contribute to the overall success of AWS in Canada beyond your segment responsibilities. This includes actively participating in cross-functional strategic planning, mentoring leaders across the organization, representing AWS Canada externally, and modeling the leadership behaviours that drive our culture and business outcomes.Key job responsibilities- Own and drive the overall revenue and market share growth for the AWS FSI business across Canada, spanning banking, capital markets, insurance, payments, and wealth management- Lead, develop, and inspire a team of account managers focused on FSI customers- Ensure customer satisfaction and long-term retention across the FSI portfolio- Increase share of wallet with key strategic FSI customers by winning large and complex deals in alignment with AGS/AWS leadership- Meet or exceed quarterly revenue targets across all FSI sub-verticals- Support FSI customers in migrating to the cloud, innovating at scale, driving digital transformation, and adopting modern DevOps practices- Develop and execute a comprehensive FSI business plan for the Canadian market, with customer-specific strategies for key accounts- Actively coach your team to articulate compelling value propositions around AWS and Amazon, tailored to FSI regulatory requirements and industry needs- Build, own, and facilitate long-term C-level relationships with key FSI accounts- Scale the business by working with internal and external stakeholders, including Partners, Solution Architects, and Customer Solutions Managers- Collaborate cross-functionally with AGS Canada leadership to align on go-to-market strategy and resource allocation Basic Qualifications:- Experience negotiating complex deals with customers and partners or equivalent- 15+ years of experience in enterprise technology sales, with at least 5 years in a leadership role managing sales teams- Proven track record of consistently meeting or exceeding revenue targets in enterprise accounts, preferably within financial services- Deep experience selling and managing software products or technology services, including the development of Enterprise Agreements- Experience selling cloud-based technology solutions (IaaS, PaaS, SaaS)- Experience driving AI/ML or cloud-based AI solution adoption with enterprise customers- Experience leading teams working with large financial services and insurance customers- Track record of building rapport with senior customer executives (CEO, CIO, CTO, CDO) and closing large revenue engagements- Excellent interpersonal, verbal, and written communication, analytical, and presentation skills Preferred Qualifications:- Experience in engineering, computer science, or MIS- Experience in a heavily matrixed sales environment, including developing, implementing, and executing cross-functional solutions-led go-to-market growth initiatives- Proven ability to effectively lead a scaled sales organization and work across a variety of organizations, management levels, cultures, and personalities- Deep understanding of cloud technologies, including public and hybrid cloud platforms- Knowledge of FSI regulatory frameworks and compliance requirements (e.g., OSFI, privacy regulations)- Experience leading sales teams through technology transitions, particularly in AI and machine learning, with demonstrated ability to position AI capabilities (including agentic AI) as business transformation enablers- Experience leading teams across multiple geographies within Canada- Recognized industry expertise within financial services with proven public speaking and thought leadership- Demonstrated decision-making, problem-solving, and negotiating skills- Experience operating in the Canadian FSI market with an established network of executive relationshipsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments, restricted stock units (RSUs), and sales incentives (where applicable). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 176,000.00 - 293,900.00 CAD annually- Full Time
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Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As our Data Center Construction Manager, you will be a part of a diverse, upbeat, and creative team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry-leading examples of energy efficient and cost-effective designs.This position requires that the candidate selected be a US Citizen.Key job responsibilities• Own project scope, quality, schedule, and budget for construction of new builds or general capital projects.• Own construction project management and oversight of construction related activities.• Work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.• Be a leader in your specific discipline (construction management, building services, architectural, electrical or mechanical engineering).• Represent Amazon’s owner’s representative on construction sites daily, as, interacting with construction trades.• Be Amazon’s construction representative on multiple data centers building and capital improvement construction project sites from construction start through hand-off to operations.• Direct interface with construction general contractors during the construction bidding, award, execution, punch-list, and closeout phases.• Create construction project scope and request for proposals.• Conduct negotiations with general contractors and evaluate bids and proposals with detail and accuracy.• Manage and drive cost, schedule, and quality while managing construction contractors and vendors.• Perform construction project management activities, including management of documents, submittals, RFIs, change orders, invoices, quality, scope, and schedule.• Drive construction teams to troubleshoot and perform root-cause failure analysis on equipment failures.• Support commissioning and integrated system testing and oversight.• Support operations of installed facilities, including review of procedures, best practices, and maintenance initiatives.• Support capital request creation.• Analyze and report construction progress and financials.• Record and report key construction metrics to team members and management.• Contribute to construction initiatives aimed at improving construction efficiency and increasing data center resiliency.• Provide constructability reviews for electrical and mechanical designs for new or optimization of existing data centers.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience constructing electrical engineering systems including large scale power distribution/generation gear and mechanical engineering systems including cooling systems- Experience in construction management or construction program management of large, complex projects involving large-scale mechanical, electrical, and plumbing (MEP) plants- Experience in project control (cost or schedule, or both) and formulating construction programmes, especially for infrastructure and mission critical projects both on-site and in preconstruction environments- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science or 16+ years of related construction management experience *in lieu* of a degree. Preferred Qualifications:- Experience delivering multi-media environmental due diligence, permitting, and compliance projects with specific expertise in CWA 404 and NPDES permitting, groundwater protection, wastewater discharge, and natural and cultural resource evaluations- Experience in Project Controls Standards subject matter, including Estimating, Cost Management, Cost Forecasting, Schedule Management, Progress Measurement, Change Management, Risk Management, WBS/CBS/SBS, Cash-Flow (VOWD), and Benchmarking- Experience in environmental compliance and permitting, waste management, contractual, regulatory, and liability assessments, environmental permit evaluations and applications, EIAs and water discharge requirements- Understand data center system-level architecture and electrical engineering principles, including switch gear, UPS, transformers, circuit breakers, breaker coordination studies.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Culpeper - 139,300.00 - 208,000.00 USD annually- Full Time
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Job DescriptionAWS Canada is seeking an exceptional sales leader to manage and grow the AWS Enterprise Industry business in Canada. In this role, you will be responsible for driving the next wave of cloud and AI adoption across Canada's largest and most complex Enterprise organizations spanning Telecom Media & Entertainment, Games & Sports (TMEGS), Manufacturing, Automotive, Energy & Utilities, and Retail & Consumer Packaged Goods (CPG), helping them harness the power of AWS's industry-leading AI/ML services, AI capabilities (including agentic AI), and purpose-built cloud solutions to accelerate growth, create new revenue streams, and gain competitive advantage.We are looking for a senior sales leader with a background in leading highly effective teams and deep experience in the Canadian Enterprise ecosystem. You will lead the AWS Enterprise Industry business across Canada, overseeing account teams responsible for Enterprise customers in Telecom Media & Entertainment, Games & Sports (TMEGS), Manufacturing, Automotive, Energy & Utilities, and Retail & CPG. You will actively own the strategy and operations of the AWS Enterprise Industry segment in Canada as part of Amazon Global Sales (AGS).You will collaborate with and lead across multiple functions as part of the broader AGS Canada team, which includes Account Management, Business Development, Solution Architecture, Customer Solutions Management, Partners, and Marketing. This includes the ability to influence and lead teams without direct reporting lines to drive outcomes for your customers.You should be a self-starter with an entrepreneurial spirit who is motivated by helping organizations rapidly develop the capability to drive digital transformation, optimize their use of AWS technologies, and collaborate with services and ISV Partners. You thrive in a fast-paced environment, execute against ambitious goals, and have a passion for technology.As the Enterprise Industry Sales Leader, you will report to the Managing Director, AWS Canada. You will lead a team of sales leaders and their account managers focused on Canada's largest Enterprise customers across multiple industry verticals. Your responsibilities will include building and managing a high-performing team focused on driving adoption and market penetration across Canadian Enterprise accounts in these sectors.As a member of the Canadian Senior Leadership Team, you will be expected to contribute to the overall success of AWS in Canada beyond your segment responsibilities. This includes actively participating in cross-functional strategic planning, mentoring leaders across the organization, representing AWS Canada externally, and modeling the leadership behaviours that drive our culture and business outcomes.Key job responsibilities- Own and drive the overall revenue and market share growth for the AWS Enterprise Industry business across Canada, spanning Telecom Media & Entertainment, Games & Sports (TMEGS), Manufacturing, Automotive, Energy & Utilities, and Retail & CPG- Lead, develop, and inspire a team of account managers who each cover their respective industry verticals- Ensure customer satisfaction and long-term retention across the full Enterprise Industry portfolio- Increase share of wallet with key strategic customers by winning large and complex deals in alignment with AGS/AWS leadership- Meet or exceed quarterly revenue targets across all Enterprise industry segments- Support Enterprise customers in migrating to the cloud, innovating at scale, driving digital transformation, and adopting modern DevOps practices- Develop and execute a comprehensive Enterprise Industry business plan for the Canadian market, with segment-specific strategies for each vertical- Actively coach your team to articulate compelling value propositions around AWS and Amazon, tailored to each industry's unique challenges and opportunities- Build, own, and facilitate long-term C-level relationships with key accounts across all verticals- Scale the business by working with internal and external stakeholders, including Partners, Solution Architects, and Customer Solutions Managers- Collaborate cross-functionally with AGS Canada leadership to align on go-to-market strategy and resource allocation across segments Basic Qualifications:- Experience negotiating complex deals with customers and partners or equivalent- 15+ years of experience in Enterprise technology sales, with at least 5 years in a leadership role managing sales teams- Proven track record of consistently meeting or exceeding revenue targets in enterprise accounts- Deep experience selling and managing software products or technology services, including the development of Enterprise Agreements- Experience selling cloud-based technology solutions (IaaS, PaaS, SaaS)- Experience driving AI/ML or cloud-based AI solution adoption with enterprise customers- Experience leading teams working with large Enterprise customers across multiple industries- Track record of building rapport with senior customer executives (CEO, CIO, CTO, CDO) and closing large revenue engagements- Excellent interpersonal, verbal, and written communication, analytical, and presentation skills Preferred Qualifications:- Experience in engineering, computer science, or MIS- Experience in a heavily matrixed sales environment, including developing, implementing, and executing cross-functional solutions-led go-to-market growth initiatives- Proven ability to effectively lead a scaled sales organization and work across a variety of organizations, management levels, cultures, and personalities- Deep understanding of cloud technologies, including public and hybrid cloud platforms- Experience leading teams across multiple geographies within Canada- Experience managing multi-vertical sales organizations with diverse industry portfolios- Experience leading sales teams through technology transitions, particularly in AI and machine learning, with demonstrated ability to position AI capabilities (including agentic AI) as business transformation enablers- Recognized industry expertise with proven public speaking and thought leadership- Demonstrated decision-making, problem-solving, and negotiating skills- Experience operating in the Canadian enterprise market with an established network of executive relationshipsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments, restricted stock units (RSUs), and sales incentives (where applicable). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 176,000.00 - 293,900.00 CAD annually- Full Time
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Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services is seeking a Mechanical Engineer to be part of a global engineering team responsible for ownership and continuous improvement related to data center liquid cooling infrastructure products within our rapidly expanding data center footprint. We seek engineers with hands-on mechanical and manufacturing experience in liquid cooling products. Experience leading cooling product design, understanding cooling principles, and knowledge of quality manufacturing practices is essential. You should comprehend detailed equipment specifications, piping systems, pumping systems, air handler systems and evaluate design change implications.As a Global Amazon Product Lifecycle Engineer, you'll support AWS data centers' liquid cooling infrastructure. You'll work with product development teams to understand products during development and testing, maintaining engineering ownership throughout operational life. You'll serve as the global engineering resource for liquid cooling AWS infrastructure in data centers.Amazon has a global presence. Intermittent travel will be necessary and should be expected to be around 30%. While most travel will be domestic, some international travel may be necessary.This position can be based out of Herndon, VA; Austin, TX; Seattle, WA; or Columbus, OH.Key job responsibilities• Possess strong engineering judgement and are able to provide recommendations despite uncertainty • Are detail and data oriented • Have experience engineering air handling, piping and/or pumping products • Review, update, and approve equipment submittals • Work with global liquid cooling equipment suppliers and manufacturers • Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance) • Work on concurrent projects, in multiple geographic zones • Understand and explain complex systems in clear and concise language • Support Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review for both mechanical and electrical issues. • Listen to the voice of the customer to understand if there are improvements that can be made to increase product reliability or availability. • Work with global supplier and manufacturers to design product improvements, and to oversee root cause analysis. • Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scaleIf you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. #DCE_P&S Basic Qualifications:- 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities- Experience researching new designs, technologies, and construction methods of data center equipment and facilities- 4 Year Engineering Degree or related experience. Preferred Qualifications:- Professional Engineer License- Experience with building codes and regulations for your region- Experience carrying design concepts through exploration, development, and into deployment or mass production- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 116,800.00 - 160,000.00 USD annually- Full Time
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Job DescriptionPrime Video is changing the way people watch movies and TV. From one service, we're delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TV. Our service is available in more than 200 territories globally, and we're just getting started.The Prime Video UX Design Studio is seeking a highly skilled, customer-obsessed Senior UX Designer to lead design direction for the core design systems and the experiences that define the customer's relationship with Prime Video. This role sits at the center of the Prime Video application, contributing to the foundational design experience that every feature team builds into, with a primary focus on living room and mobile platforms. You'll move fluidly across the projects that need the most strategic thinking and strategy, taking on complex problems end-to-end and bringing design leadership to the front.You'll contribute to the systems and experiences that make Prime Video feel personal: the design system, customer identity experiences like profiles, watchlists, and personal collections. You'll help drive cross-platform design excellence and help shape AI-enabled design practices, accessibility standards, and content design quality across the organization.This is a hands-on, high-impact IC role. Some weeks you'll take on meaty, complex projects end-to-end and run with them solo. Other weeks you'll be an ideation and visualization engine for the leadership team, rapidly sketching concepts, building prototypes, running workshops, and helping teams visualize north-star directions. You might produce a doc that humanizes complex thinking, a robust prototype demonstrating the potential in an idea, or a set of quick sketches that drive a critical decision. You'll partner closely with Product and Engineering counterparts and occasionally guide small teams of designers on scoped efforts, without carrying management responsibilities.We believe the customer is more than an account. They're a person with needs, wants, and a desire to collect and curate their entertainment life. You'll push the boundaries of what each platform is capable of, identifying emerging capabilities and technologies that unlock novel experiences and interactions. You'll ensure our designs are grounded in the ingrained interaction patterns customers expect on each platform, and you'll raise the bar for platform-specific design excellence across the organization.The right candidate leads by doing and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback. Come build the future of entertainment with us.In order to be considered for this role you must have your portfolio URL in your resume.Key job responsibilities- Be a strong design advocate across the entire Prime Video team and a bar raiser for quality of work.- Contribute to the ownership and evolution of the Prime Video design system, driving adoption and consistency across all feature teams and platforms.- Analyze customer problems and design delightful solutions that meet measurable business goals.- Work closely with product teams to develop use cases and high-level requirements.- Rapidly generate concepts, sketches, prototypes, and vision artifacts that help teams visualize direction and drive critical decisions, balancing speed with craft.- Present design work to the user experience team, product team, and project stakeholders for review and feedback.- Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.- Hold design authority over how the Prime Video experience is shaped at the highest level, setting the standard for navigation, structure, and shared surfaces that feature teams build into.- Drive cross-platform design excellence with a primary focus on living room and mobile, ensuring experiences are grounded in native interaction patterns while pushing the boundaries of what each platform is capable of. Uplevel the entire design org on platform-specific craft, especially for living room devices.- Lead and facilitate design workshops, sprint-style ideation sessions, and north-star visioning exercises, translating complex strategic thinking into tangible, shareable artifacts.About the teamThe Prime Video Experience Design team shapes entertainment for 205 million customers worldwide. Led by VP Kam Keshmiri, we're a centralized design organization transforming complexity into delightful, unified experiences. Our human-centered approach: learn with customers, iterate relentlessly, partner deeply with engineers, and balance innovation with business strategy. Work across four pillars—Global App Experience, Horizon (generative AI), Growth, and Enterprise—with teams in Seattle, Culver City, London, Bay Area, or remotely. We seek customer-obsessed designers who thrive on scale, innovative technology, and creating experiences that resonate emotionally. Ready to make Prime Video the #1 streaming destination? Basic Qualifications:- 8+ years of design experience- Have an available online portfolio- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution Preferred Qualifications:- Experience working with distributed teams, across multiple time zones.- Experience working with entertainment and technology development companies.- Experience integrating AI or automation into design workflows and practices.- Experience owning or contributing to design systems at scale.- Experience setting design direction that other teams build into, acting as a central design authority across a large product organization.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 137,800.00 - 186,400.00 USD annuallyUSA, CA, Sunnyvale - 156,400.00 - 211,600.00 USD annuallyUSA, WA, SEATTLE - 137,800.00 - 186,400.00 USD annually- Full Time
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Job DescriptionAWS Canada is looking for a Senior Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation, and customer partnership.You will own the success of a small portfolio (1-5 customers) of strategic Canadian ISVs navigating multi-year cloud, SaaS, and AI transformation journeys. Your job is to ensure these companies don't just adopt AWS; they build competitive advantage on it. That means helping them migrate critical workloads, modernize their software, accelerate AI and agentic capability adoption, and translate their technology investments into measurable business outcomes.In this role you are brining a strategic skillset (executive influence, program management, systems thinking, business casing, stakeholder management, and change management capabilities) to directly help customers navigate their AI and Cloud transformation journeys connecting ISV customers to the right advise, expertise, programs, investments, and teams at the right time. You are thread between customer’s business objectives and delivery approaches across complex, multi-stakeholder environments.If you thrive where technical depth and business strategy intersect, and you want your work to have visible, lasting impact on how Canada's most innovative software companies grow, then this role is for you.---------------------------------------------------AWS Canada est à la recherche d'un(e) responsable de la réussite client principal pour se joindre à son équipe dédiée aux éditeurs de logiciels indépendants (ISV). Ce poste se situe au carrefour de la stratégie technologique, de la transformation des entreprises et du partenariat client.Vous serez responsable du succès d'un portefeuille restreint (1 à 5 clients) d'ISV canadiens stratégiques engagés dans des transformations pluriannuelles vers le nuage, le SaaS et l'IA. Votre mission est de vous assurer que ces entreprises ne se contentent pas d'adopter AWS ; elles en tirent un avantage concurrentiel. Cela implique de les aider à migrer leurs charges de travail essentielles, à moderniser leurs logiciels, à accélérer l'adoption de l'IA et des agents virtuels, et à traduire leurs investissements technologiques en résultats commerciaux mesurables.Dans ce rôle, vous mettrez à profit vos compétences stratégiques (influence auprès des dirigeants, gestion de programmes, pensée systémique, analyse de rentabilisation, gestion des parties prenantes et gestion du changement) pour accompagner directement les clients dans leurs transformations vers l'IA et le cloud. Vous mettrez en relation les clients ISV avec les conseils, l'expertise, les programmes, les investissements et les équipes appropriés, au moment opportun. Vous assurerez la liaison entre les objectifs commerciaux des clients et les approches de mise en œuvre, au sein d'environnements complexes et multipartites.Si vous excellez à l'intersection de l'expertise technique et de la stratégie commerciale, et que vous souhaitez que votre travail ait un impact visible et durable sur la croissance des entreprises de logiciels les plus novatrices du Canada, alors ce poste est fait pour vous.Key job responsibilitiesDrive Customer Outcomes- Own the success of a small set of strategic ISV accounts, working backwards from each customer's strategic business objectives to define and execute a clear path to value realization- Lead roadmap-to-outcome alignment sessions, Executive Briefing Sessions, and go-live milestones that accelerate each customer's cloud and AI journey- Help ISVs build the cloud and AI maturity (governance, security, FinOps, operations, etc.) needed to sustain long-term competitive advantages, not just hit short-term milestones- Support customers in adopting generative AI and agentic capabilities that are reshaping how software is built, delivered, and monetizedOrchestrate Across AWS- Serve as the connective tissue between ISV customers and AWS teams (Sales, Solutions Architecture, Support, Professional Services, and Partner teams) ensuring coordinated, high-quality engagement- Contribute to account planning and strategy, translating customer goals into executable plans with clear ownership and timelines- Identify and remove systemic barriers that slow customer progress, escalating with precision and urgency when neededLead Strategic Engagements- Lead Executive (min VP level+ engagements), co-innovation workshops, and strategic planning sessions with Product, Engineering, and Technology leadership within ISV accounts- Help translate complex AI and cloud solutions into business cases for senior stakeholders, bridging the gap between technical teams and executive decision-makers- Support customers through critical decision points: workload migration sequencing, AI adoption strategy, SaaS architecture evolutionManage with Rigor- Maintain structured cadence through reporting, tracking, and health monitoring across your portfolio- Apply structured delivery mechanisms and measurement frameworks to ensure customers realize the value of their AWS investment- Proactively identify risks (technical, organizational, or commercial) and drive mitigation plans before they become escalationsRaise the Bar Internally- Challenge conventional thinking and take initiative on customer challenges, bringing new ideas, tools, and mechanisms to problems- Bring the best of AWS and Amazon to customers, proactively solving problems by connecting them to emerging capabilities, programs, and expertise they may not know exist- Contribute to repeatable mechanisms and internal enablement, sharing learnings from your customer engagements to help raise the bar for how AWS delivers customer success in Canada.------------------------------------Gérer les résultats des clients- Assurer le succès d'un portefeuille restreint de comptes ISV stratégiques, en partant des objectifs commerciaux stratégiques de chaque client pour définir et mettre en œuvre une stratégie claire de création de valeur.- Animer des ateliers d'alignement feuille de route/résultats, des réunions d'information pour la direction et des étapes clés de mise en production afin d'accélérer la transition de chaque client vers le nuage et l'IA.- Aider les ISV à développer la maturité infonuagique et IA (gouvernance, sécurité, FinOps, opérations, etc.) nécessaire pour pérenniser leurs avantages concurrentiels, et non se contenter d'atteindre des objectifs à court terme.- Accompagner les clients dans l'adoption de l'IA générative et des capacités agentiques qui transforment la conception, la distribution et la monétisation des logiciels.Orchestrer les activités sur AWS- Assurer la liaison entre les clients ISV et les équipes AWS (ventes, architecture de solutions, soutien, services professionnels et partenaires) afin d'assurer un engagement coordonné et de qualité.- Contribuer à la planification et à la stratégie des comptes, en traduisant les objectifs clients en plans d'action concrets, avec des responsabilités et des échéances clairement définies.- Identifier et lever les obstacles systémiques qui freinent la progression des clients, en les signalant avec précision et efficacité. Faire preuve de réactivité en cas d'urgencePiloter les initiatives stratégiques- Animer des ateliers de co-innovation et des séances de planification stratégique avec les responsables des produits, de l'ingénierie et de la technologie des comptes ISV (niveau VP minimum) auprès de la direction- Faciliter la traduction de solutions complexes d'IA et de nuage en analyses de rentabilité pour les décideurs, en facilitant la communication entre les équipes techniques et les décideurs- Accompagner les clients dans leurs décisions stratégiques : planification de la migration des charges de travail, stratégie d'adoption de l'IA, évolution de l'architecture SaaSGérer avec rigueur- Maintenir un rythme structuré grâce à des rapports, un suivi et une surveillance de l'état de santé de l'ensemble du portefeuille- Appliquer des mécanismes de mise en œuvre et des cadres de mesure structurés pour s'assurer que les clients tirent pleinement parti de leur investissement AWS- Identifier proactivement les risques (techniques, organisationnels ou commerciaux) et mettre en œuvre des plans d'atténuation avant qu'ils ne s'aggraventRelever les normes à l'interne- Remettre en question les idées reçues et prendre des initiatives face aux défis clients, en proposant de nouvelles idées, de nouveaux outils et de nouveaux mécanismes- Offrir le meilleur d'AWS et d'Amazon aux clients, en résolvant proactivement leurs problèmes grâce à l'accès aux nouvelles capacités, programmes et expertises dont ils ignorent peut-être l'existence- Contribuer à la mise en place de mécanismes reproductibles et de processus internes L’activation, le partage des enseignements tirés de vos interactions avec les clients afin de contribuer à rehausser les normes en matière de réussite client chez AWS au Canada.About the teamYou don't need to hands on building cloud infrastructure, but you need to be technical enough to understand it and empathize with your customer’s and propose pragmatic and appropriate solutions to their objectives. On any given day, you might help a VP of Product at a Canadian SaaS company understand the business case for migrating their core platform to AWS, facilitate an co-innovation session between an ISV's product team and AWS, or work with your internal team to unblock a stalled migration that's at risk of missing its go-live milestone.You'll be working with some of Canada's most innovative software companies at a pivotal moment, when AI is fundamentally changing how software is built, delivered, and monetized. If you thrive in environments where technical depth and clear communication are equally valued, this role is for you.-----------------------------Vous n'avez pas besoin de participer activement à la construction d'infrastructures infonuagiques, mais vous devez posséder les compétences techniques nécessaires pour la comprendre, faire preuve d'empathie envers vos clients et leur proposer des solutions pragmatiques et adaptées à leurs objectifs.Au quotidien, vous pourriez aider un vice-président produit d'une entreprise SaaS canadienne à comprendre l'intérêt commercial de migrer sa plateforme principale vers AWS, animer une session de co-innovation entre l'équipe produit d'un éditeur de logiciels indépendant et AWS, ou collaborer avec votre équipe interne pour débloquer une migration bloquée qui risque de ne pas respecter son échéance de mise en production.Vous travaillerez avec certaines des entreprises de logiciels les plus novatrices du Canada à un moment charnière, où l'IA transforme en profondeur la façon dont les logiciels sont conçus, distribués et monétisés. Si vous vous épanouissez dans un environnement où l'expertise technique et une communication claire sont tout aussi importantes, ce poste est pour vous. Basic Qualifications:- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud- Only for Quebec location: fluency in French and English is required due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada.- ----------------------------- Plus de 5 ans d'expérience dans la direction de programmes techniques ou d'ingénierie de grande envergure, avec une expertise reconnue en matière de leadership éclairé, d'élaboration de plans d'affaires, de concrétisation des avantages clients et de réussite de projets.- Plus de 2 ans d'expérience en relation client, notamment auprès des dirigeants, technologues et partenaires, pour résoudre des problèmes d'affaires grâce à une expertise en technologies avancées.- Expérience de direction d'équipes de projet de transformation, techniques et non techniques, avec une capacité avérée à collaborer avec des équipes pluridisciplinaires.- Expérience dans la conception, la migration, la transformation et la modernisation des exigences des clients vers le cloud.- Uniquement pour le poste au Québec : la maîtrise du français et de l’anglais est requise en raison de la nature du poste qui exige des interactions avec d’autres entités d’Amazon à l’échelle mondiale et avec les employés et les parties prenantes d’Amazon dans d’autres provinces du Canada. Preferred Qualifications:- Bachelor's degree in science, technology, engineering, math, business or equivalent- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Cloud Technology Certification- --------------------------- Baccalauréat en sciences, technologies, ingénierie, mathématiques, commerce ou l'équivalent- Certification AWS (par exemple, AWS Solutions Architect) ou certification infonuagique équivalente, ou certification en technologies infonuagiquesAmazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter https://amazon.jobs/content/en/how-we-hire/accommodations pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. L'échelle salariale de base pour ce poste est indiquée ci-dessous. En tantqu'entreprise offrant une rémunération globale, Amazon peut inclure d'autres éléments dans son offre, tels que des primes à la signature et des unités d'actions restreintes (UAR). La rémunération finale sera déterminée en fonction de facteurs tels que l'expérience, les qualifications et le lieu de travail. Amazon offre des avantages sociaux complets, notamment une assurance maladie (soins médicaux, dentaires, vision, ordonnance, assurance-vie de base et assurance DMA), un régime enregistré d'épargne-retraite (REER), un régime de participation différée aux bénéfices (RPDB), des congés payés et d'autres ressources visant à améliorer la santé et le bien-être. Nous remercions tous les candidats de leur intérêt, mais seuls ceux retenus pour un entretien seront informés du résultat du processus de recrutement. CAN, BC, Vancouver - 126,000.00 - 210,400.00 CAD annuallyCAN, ON, Toronto - 126,000.00 - 210,400.00 CAD annuallyCAN, QC, Montreal - 126,000.00 - 210,400.00 CAD annually- Full Time
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Job DescriptionSr. Applied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty.Key job responsibilitiesThe successful candidate will:Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation.Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact.Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience.Develop strategic plans to identify fundamentally new solutions for business problems.Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. Basic Qualifications:- Master's degree- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Experience in building machine learning models for business application- Experience in applied research Preferred Qualifications:- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- Experience with large scale distributed systems such as Hadoop, Spark etc.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionJoin us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable. The Sustainability Reporting, Enablement and Governance (S-REG) team's mission is to build a lasting, scalable and trusted sustainability reporting infrastructure to satisfy regulatory requirements and stakeholder expectations. We translate external requirements into internal needs and build tools and mechanisms that enable Amazon businesses to meet their Sustainability reporting obligations and effectively manage their Sustainability risks and opportunities. We are seeking a meticulous, analytically rigorous and collaborative individual to support Amazon's global sustainability assurance processes. Your work will help ensure the accuracy, completeness, and reliability of Amazon's mandatory sustainability disclosures by providing assurance-ready documentation and supporting external assurance engagements across multiple regulatory frameworks.You will work within Worldwide Sustainability and cross-functionally with Legal, Finance, and Accounting and will present results to senior leadership.You will be responsible for designing and scaling a robust assurance methodology for sustainability disclosures, ensuring that reported data and narrative claims meet the standards required by assurance providers and regulators. You will work closely with sustainability program teams, report owners, science partners, and external assurance providers to validate disclosure content, remediate findings, and strengthen internal controls over sustainability reporting. You will work within Worldwide Sustainability and cross-functionally with Legal, Finance, and Accounting and will present results to senior leadership. To do well in this role, you must be able to navigate complex, multi-jurisdictional regulatory environments and exercise sound judgment in situations of high ambiguity. You must demonstrate a strong understanding of assurance standards (e.g., AICPA, ISSA 5000) and sustainability reporting frameworks, and be able to translate regulatory requirements into actionable internal processes that enhance the credibility and defensibility of Amazon's sustainability disclosures.Key job responsibilities- Develop and scale an assurance-readiness framework for sustainability disclosures across multiple regulatory regimes (e.g., CSRD, ISSB), ensuring alignment with applicable assurance standards (e.g., AICPA, ISSA 5000).- Coordinate and manage external assurance engagements with third-party assurance providers including scoping, evidence gathering, walkthroughs, and remediation of findings to achieve assurance over sustainability disclosures.- Launch mechanisms to ensure cross-jurisdictional consistency of assurance approaches, materiality conclusions, and disclosure quality across all mandatory sustainability reports.- Conduct gap assessments of current sustainability reporting practices against evolving regulatory and assurance requirements, identifying risks and developing remediation roadmaps.- Build and maintain a centralized audit trail of evidence, methodologies, assumptions, and management judgments supporting sustainability disclosures, ensuring documentation is assurance-ready and defensible.- Partner with Worldwide Sustainability, Finance, Legal and Accounting teams to align sustainability reporting with financial reporting processes and timelines.- Synthesize complex regulatory, assurance, and sustainability concepts into clear written and verbal communications. Present assurance findings, readiness assessments, and recommendations to senior leadership across Sustainability, Legal, Finance, and Accounting.About the teamDiverse Experiences:World Wide Sustainability values diverse experiences. We encourage all candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team Culture:It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth:We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 7+ years of multiple finance and accounting roles experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree in accounting or related field, or Bachelor's degree and 7+ years of quantitative role (engineering, process re-engineering, quality assurance) experience Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience navigating sustainability disclosure requirements across multiple jurisdictions (e.g., EU, Australia, US, UK) simultaneously.- Familiarity with sustainability data management platforms, carbon accounting tools, or GRC (Governance, Risk, and Compliance) systems.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 153,500.00 - 207,600.00 USD annuallyUSA, NY, New York - 153,500.00 - 207,600.00 USD annuallyUSA, VA, Arlington - 139,500.00 - 188,700.00 USD annuallyUSA, WA, Seattle - 139,500.00 - 188,700.00 USD annually- Full Time
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Job DescriptionEsta é uma posição de tempo integral, permanente, presencial baseada em DSP5 - Indaiatuba, SP, BR e não oferece benefícios de realocação. Os candidatos devem estar localizados e legalmente autorizados a trabalhar em Brazil para serem elegíveis para consideração.Você quer trabalhar duro, se divertir e fazer história? Se sim, a Amazon pode ser a escolha de carreira certa para você. Nossas equipes de logística estão mudando a maneira como interagimos com clientes em todo o mundo todos os dias e resolvendo alguns dos maiores desafios logísticos enfrentados não apenas pela Amazon, mas também por toda a indústria.As equipes de transporte da Amazon trabalham para garantir a entrega de pacotes para clientes em todo o mundo. Sejam itens grandes ou pequenos, encontramos soluções para garantir que estamos cumprindo nossa promessa para os clientes.A equipe da Amazon Logística está em busca de um(a) Líder de Time para se juntar à equipe da AMZL Brasil em nossa Delivery Station da região de Indaiatuba/SP.A Amazon está comprometida com um ambiente de trabalho diverso e inclusivo. A Amazon é um empregador que oferece igualdade de oportunidades e não discrimina com base em raça, origem nacional, gênero, identidade de gênero, orientação sexual, status de veterano protegido, deficiência, idade ou outro status legalmente protegido.Key job responsibilitiesComo líder de equipe, você supervisionará uma de nossas estações de entrega, fornecendo liderança aos associados e gerenciando o desempenho dos principais indicadores – Key Performance Indicators (KPIs). Você assumirá muitas funções e trabalhará em um ambiente altamente colaborativo que é mais próximo de uma start-up do que uma grande empresa. A atitude adotada é que nenhuma ideia é uma má ideia e as melhores ideias são aquelas que devem ser testadas e experimentadas. Você precisará prosperar e entregar resultados em um ambiente ambíguo, rápido e dinâmico. A função envolve: - Liderar e treinar os associados para entregar o melhor serviço aos nossos clientes.- Garantir que os pedidos dos clientes sejam atendidos de acordo com as diretrizes de segurança e qualidade.- Fornecimento contínuo de informações críticas relacionadas ao turno aos operadores.- Envolver-se com funções de suporte e/ou outros departamentos para abordar problemas ou necessidades comuns de indicadores de desempenho, por exemplo, processos de readiness, 5S, segurança, treinamento.- Monitoramento do andamento das rotas, atuando de forma proativa para identificar e corrigir desvios e adequar, com foco na superação da expectativa do cliente e no gerenciamento dos custos de operação.- Condução de reuniões, atribuição de funções e - trabalhar com KPIs como despacho pontual, sucesso na entrega no primeiro dia (On Time Dispatch, First Day Delivery Success) e aprimoramento do atendimento ao cliente.- Encontrar soluções práticas e simples para problemas complexos sem sacrificar a qualidade ou a funcionalidade principal.- Fornecer suporte diário durante o lançamento / implementação de sistemas / processos mais novos e coletar feedback.- Utilizar continuamente ferramentas de software e hardware para garantir as operações normais do dia a dia. - Comunicar as métricas diárias e relatar exceções a outros departamentos em Operações e em toda a Amazon, conforme necessário. Basic Qualifications:- Ensino Superior completo- Disponibilidade para trabalhar em horários/turnos/áreas flexíveis, inclusive finais de semana, feriados e durante a madrugada.- Experiência em gestão de indicadores da operação- Experiência em gestão de pessoas- Experiência em MS Office, com nível avançado em Excel (vlookup, fórmulas avançadas, tabelas dinâmicas).- Inglês básico. Preferred Qualifications:- Excelente habilidade de comunicação com diferentes publicos.- Graduação em Engenharia, Operações ou Experiência em operações/start-up/ambientes dinâmicos que lidam com ambiguidadesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionJoin the world class safety culture at Amazon Web Services (AWS) and be part of supporting the largest cloud computing infrastructure team as a Regional Safety Engineer. As the Regional Safety Engineer you will own the Health and Safety function of your respective area. You will be responsible for improving the health and safety of our data centres, advancing safety culture, and protecting our employees. Each day you will work closely with experts in security, construction, operations, logistics, compliance, corporate counsel, and human resources to further the global health safety program. You will be part of a regional and global team that works with internal and external partners to maintain and enhance the safety of operations. Close collaboration with onsite physical security, vendors, compliance officers, risk management, and fire/life safety systems is required. Additionally, you will work with employees and contractors to achieve specific safety objectives. You will partner with employees as well as contractors to achieve health and safety goals and improve our already strong safety culture. As AWS increases data capacity you will partner with construction managers to ensure risks are identified and mitigated prior to live operations. You will work in a fast-paced environment where our operations are rapidly changing, advocating safe changes in the face of new infrastructure, new tools, and new products/processes. You will advise, instruct and train company personnel on safety policies and procedures, as well as assist the teams in incorporating and improving our safety standards. You will report to the Regional Safety Manager - EMEA and be responsible for continuing to enhance the safety of operations and construction. Some domestic and international travel is required.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful start-ups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Support implementation of health and safety standards, policies and practices including but not limited to; safety management systems, training, risk assessments, assist with industrial hygiene assessments, and applicable safety regulations.- Conduct health and safety audits of all Data Centers to ensure compliance with health and safety requirements as well as life safety requirements.- Ensure compliance and implementation of global health and safety programs that exceed regulatory requirements.- Develop health and safety plans for on-site emergencies, business continuity, and other unique events.- Maintain safety record keeping and data integrity.- Perform data trend reviews to present to cluster leadership to support business and safety initiatives.- Consult and partner with the AWS H&S Program team and legal teams for interpretations and guidance.- Identify risks and partner with Operations to mitigate them - Daily interactions with our customers delivering health and safety guidance. Basic Qualifications:- Bachelor's degree or equivalent, or experience in an industry role- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization- Experience in relevant industries such as law, customer service, investigations or project management Preferred Qualifications:- Experience in SQL data manipulation- Experience with Lean or Six Sigma analytical techniques- Experience working in risk/fraud analysis or in compliance organizationsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency.Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes.This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidaysThis role may require travel, up to 25% of the timeExport Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications:- FAA Part 107 Remote Pilot Certificate- High School diploma or equivalent- Knowledge of weather patterns for flight operations- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach- Travel up to 25% of the time- Experience interpreting flight monitoring systems or similar technical platforms- Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts- Understanding and application of FAA regulations and aviation policy and safety protocols- Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. Preferred Qualifications:- Experience in aviation, drone operations, or a similar real-time monitoring role- Experience with technical or engineering record keeping methods and tools- Can show excellent decision-making capabilities under pressure- Experience with risk assessment and mitigation- Can show ablitiy to multitask in a fast-paced environment- Prior experience in aviation, drone operations, or a similar real-time monitoring role- Excellent decision-making capabilities under pressureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, LA, Baton Rouge - 23.00 - 40.00 USD hourlyUSA, LA, Baton Rouge - 35.00 - 35.00 USD hourly- Full Time
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Job DescriptionThis position is part of the AWS Specialist and Partner Organization (ASP), within the WW Public Sector partner programs team. As a Senior Manager leading GTM Acceleration, you will create and execute the vision for how AWS helps partners go to market with Public Sector customers at scale. Your team builds the playbooks, sales strategies, campaigns, enablement, and events that help partners become domain experts in priority workloads (AI, Digital Sovereignty, Customer Experience, Managed Services, and more) and co-sell effectively with the AWS WW Public Sector sales field.Public Sector customers (government, defense, healthcare, education, nonprofit, and aerospace & satellite) operate under unique compliance requirements, mission imperatives, and procurement cycles. Partners are indispensable in this space: they carry the most strategic contracts, serve the most sensitive customers, and are involved in nearly every Public Sector account globally. You will be responsible for the strategy, programs, and field engagement that equip these partners to accelerate their own customer acquisition and revenue growth on AWS.The ideal candidate thinks at scale, and with an AI-native mindset. Rather than driving individual deal closure, you will design and deliver the tools, incentives, enablement, campaigns, and events that allow hundreds of partners to win deals they could not have won on their own. You will hold program metrics and influenced revenue accountability across Co-sell, Marketplace, AI, Digital Sovereignty, and Managed Services Programs, own a programs budget, and build trusted relationships with Public Sector Sales leadership at the Director and VP level. You will lead a globally distributed team of senior program managers and set the strategic direction, goals, and operating model for this newly formed function within our team.You will be expected to design programs that use AI to scale partner enablement and program operations, and to push your team to integrate AI into how the function works. You should have a demonstrated ability to think strategically about partner, business, and field challenges, to convey compelling value propositions, and to earn trust across organizations. You will be comfortable operating in ambiguity, defining what does not yet exist, and influencing senior stakeholders to bring a new vision to life.Key job responsibilitiesGTM Strategy & Vision- Create and own the vision for how AWS helps partners go to market with Public Sector customers at scale- Define the GTM Acceleration function charter, strategic priorities, goals, and operating model- Establish success metrics, targets, and executive-level reporting for the function- Assess and streamline the existing body of work across the team; determine what to keep, what to sunset, and what to build new- Set the 2027 strategic priorities and investment thesis for partner GTM acceleration in Public SectorPrograms & Revenue- Own the worldwide GTM strategy for partner Co-sell, Marketplace adoption, ISV acceleration, and Managed Services Programs across WW Public Sector- Build the playbooks, sales strategies, campaigns, enablement, and events that help partners become domain experts in priority workloads (AI, Digital Sovereignty, Customer Experience, Managed Services, and more)- Deliver program metrics including partner influenced revenue, partner solutions, and partner capability- Identify where the next wave of partner-driven growth will come from; shape new programs and motions, not just execute existing onesField & Stakeholder Alignment- Build and maintain trusted relationships with Public Sector Sales leadership at the Director and VP level, serving as the primary programs voice to the Sales field- Earn trust with partner sales and account management organizations; demonstrate that your programs create leverage they cannot achieve alone; complement existing field motions rather than competing with them- Operate cross-functionally across partner programs, partner sales, and the broader AWS Partner organizations to ensure Public Sector requirements are built in, not bolted on- Represent the team at leadership forums, partner summits, and executive roundtablesTeam Leadership & Development- Lead, coach, and develop a globally distributed team of senior program managers and domain specialists- Develop top talent; build an environment where high standards and genuine growth coexist- Enable team members to build their own stakeholder relationships and develop as leaders in their respective domainsA day in the lifeThis role sits at the intersection of partner programs and the Public Sector Sales field. You start your day with a team member in Europe, coaching them through a stakeholder relationship with a regional distribution partner. Mid-morning, you shape a document on how your function will support an emerging strategic priority and review an AI-built draft of a partner enablement campaign your team is piloting. After lunch, you broker alignment between your Marketplace lead and a Sales VP on an incentive structure ahead of a leadership review. You close the day with a partner priorities sync with a counterpart in Australia, working through co-sell plans for a defense workload.About the teamWW Public Sector Partner Core enables partners to accelerate cloud adoption and mission outcomes for public sector customers through scalable partner programs. We work backwards from partner and customer feedback to identify and prioritize the programmatic efforts that will accelerate our partners' success in engaging public sector customers and growing their business on AWS.The team is globally distributed and works with partners ranging from defense technology startups to global system integrators, supporting Sales teams that cover government, defense, healthcare, education, nonprofit, and aerospace customers worldwide.The leader of this function will report directly to the head of the team and will build an operating rhythm with Public Sector Sales leadership. This is a role with significant executive exposure and the opportunity to influence how AWS approaches partner-driven growth across its most complex markets. Basic Qualifications:- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience- 5+ years of managing and developing high performance teams experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent- Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership Preferred Qualifications:- Master's degree or equivalent- Deep understanding of public sector or regulated markets: procurement cycles, compliance requirements, and mission-driven dynamicsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 213,000.00 - 288,200.00 USD annuallyUSA, VA, Arlington - 193,700.00 - 262,000.00 USD annuallyUSA, WA, Seattle - 193,700.00 - 262,000.00 USD annually- Full Time
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Job DescriptionEsta é uma posição de tempo integral, permanente, presencial baseada em DCP5 - Campinas, BR e não oferece benefícios de realocação. Os candidatos devem estar localizados e legalmente autorizados a trabalhar em Brazil para serem elegíveis para consideração.Você quer trabalhar duro, se divertir e fazer história? Se sim, a Amazon pode ser a escolha de carreira certa para você. Nossas equipes de logística estão mudando a maneira como interagimos com clientes em todo o mundo todos os dias e resolvendo alguns dos maiores desafios logísticos enfrentados não apenas pela Amazon, mas também por toda a indústria. As equipes de transporte da Amazon trabalham para garantir a entrega de pacotes para clientes em todo o mundo. Sejam itens grandes ou pequenos, encontramos soluções para garantir que estamos cumprindo nossa promessa para os clientes.A equipe da Amazon Logística está em busca de um(a) Líder de Time para se juntar à equipe da AMZL Brasil em nossa Delivery Station da região de Campinas/SP. A Amazon está comprometida com um ambiente de trabalho diverso e inclusivo. A Amazon é um empregador que oferece igualdade de oportunidades e não discrimina com base em raça, origem nacional, gênero, identidade de gênero, orientação sexual, status de veterano protegido, deficiência, idade ou outro status legalmente protegido.Key job responsibilitiesComo líder de equipe, você supervisionará uma de nossas estações de entrega, fornecendo liderança aos associados e gerenciando o desempenho dos principais indicadores – Key Performance Indicators (KPIs). Você assumirá muitas funções e trabalhará em um ambiente altamente colaborativo que é mais próximo de uma start-up do que uma grande empresa. A atitude adotada é que nenhuma ideia é uma má ideia e as melhores ideias são aquelas que devem ser testadas e experimentadas. Você precisará prosperar e entregar resultados em um ambiente ambíguo, rápido e dinâmico. A função envolve: - Liderar e treinar os associados para entregar o melhor serviço aos nossos clientes.- Garantir que os pedidos dos clientes sejam atendidos de acordo com as diretrizes de segurança e qualidade.- Fornecimento contínuo de informações críticas relacionadas ao turno aos operadores.- Envolver-se com funções de suporte e/ou outros departamentos para abordar problemas ou necessidades comuns de indicadores de desempenho, por exemplo, processos de readiness, 5S, segurança, treinamento.- Monitoramento do andamento das rotas, atuando de forma proativa para identificar e corrigir desvios e adequar, com foco na superação da expectativa do cliente e no gerenciamento dos custos de operação.- Condução de reuniões, atribuição de funções e - trabalhar com KPIs como despacho pontual, sucesso na entrega no primeiro dia (On Time Dispatch, First Day Delivery Success) e aprimoramento do atendimento ao cliente.- Encontrar soluções práticas e simples para problemas complexos sem sacrificar a qualidade ou a funcionalidade principal.- Fornecer suporte diário durante o lançamento / implementação de sistemas / processos mais novos e coletar feedback.- Utilizar continuamente ferramentas de software e hardware para garantir as operações normais do dia a dia. - Comunicar as métricas diárias e relatar exceções a outros departamentos em Operações e em toda a Amazon, conforme necessário. Basic Qualifications:- Ensino Superior completo- Disponibilidade para trabalhar em horários/turnos/áreas flexíveis, inclusive finais de semana, feriados e durante a madrugada.- Experiência em gestão de indicadores da operação- Experiência em gestão de pessoas- Experiência em MS Office, com nível avançado em Excel (vlookup, fórmulas avançadas, tabelas dinâmicas).- Inglês básico. Preferred Qualifications:- Excelente habilidade de comunicação com diferentes publicos.- Graduação em Engenharia, Operações ou Experiência em operações/start-up/ambientes dinâmicos que lidam com ambiguidadesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionThe AWS Go-to-Market (GTM) Strategy Lead is a high-impact leadership position responsible for defining, executing, and optimizing go-to-market strategies across AWS’s product and service offerings. This role is central to ensuring that AWS products reach the right market segments with the most effective strategies, driving growth and market penetration. The GTM Strategy Lead will work closely with cross-functional teams, including Sales, Operations, Finance, and Product, to identify new growth opportunities, oversee launches, and improve sales and marketing effectiveness.Key job responsibilities- Lead the development and execution of a comprehensive GTM strategy, ensuring alignment with AWS’s overall business goals and market opportunities.- Collaborate with Sales and Operations teams to develop innovative sales models, pricing strategies, and distribution channel plans.- Conduct ongoing market research and gather customer insights to refine GTM strategies, ensuring AWS stays ahead of market trends and competitive pressures.- Oversee the planning and execution of product and service launches, ensuring channel readiness and alignment across all go-to-market teams.- Design and implement sales enablement programs that equip the sales teams with the tools, training, and insights needed to succeed in the field.- Establish KPIs and tracking systems to monitor the effectiveness of GTM strategies, providing regular insights and recommendations for improvement to executive leadership.- Partner with key stakeholders across AWS, including Product, Marketing, Sales, and Operations, to ensure seamless execution of GTM plans.- Lead efforts in market analysis and competitive intelligence, sharing insights and best practices across AWS teams.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications:- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications:- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 133,900.00 - 181,200.00 USD annuallyUSA, MA, Boston - 133,900.00 - 181,200.00 USD annuallyUSA, NY, New York - 147,300.00 - 199,300.00 USD annuallyUSA, TX, Austin - 133,900.00 - 181,200.00 USD annuallyUSA, WA, Seattle - 133,900.00 - 181,200.00 USD annually- Full Time
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Job DescriptionAre you interested in building security for a cloud-scale distributed log analytics and search platform? Do you want to revolutionize the way people manage and secure vast volumes of data in the cloud? Do you want to have direct and immediate impact on a large number of AWS users? Do you want to be part of a fast-growing AWS service and work in a fast paced startup style environment?Amazon Opensearch service makes it easy to deploy, operate, and scale Opensearch (for log analytics, application monitoring, full-text search, and more! Amazon Opensearch service is a fully managed service that delivers Opensearch’s easy-to-use APIs and real-time capabilities along with offering predictable performance and seamless scalability for production workloads.The OpenSearch team is looking for innovative engineers with a passion for helping develop the next generation of security features to help users (both, opensource community users and AWS customers) secure and manage access to their data, all at cloud scale. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success.About OpenSearch---------------------------OpenSearch is a community-driven, Apache 2.0-licensed open-source search and analytics suite built on Apache Lucene. Since launching in July 2021, the project has delivered multiple major and minor releases with innovations in core search, vector search, and analytics capabilities. Our next phase focuses on transforming OpenSearch into an intelligent retrieval engine - one that meets the evolving needs of customers running search, analytics, and AI-powered workloads across structured, unstructured, and multi-modal data.Key job responsibilitiesAs a Software Development Engineer on the Amazon Opensearch Security team, you will:1. Design, develop and support security for a world-class platform serving individuals and businesses of all sizes2. Building technologies that help customers strengthen their security posture and better meet security requirements in the AWS Cloud3. Work at the core of the AWS OpenSearch service, with ample opportunities to contribute to open source4. Work on challenging problems in areas such as data storage, query optimization, JVM performance optimization, security, machine learning and more.5. You will join a team that values strong intuition, but seek metrics and other data sources to back up their assumptions.6. Supporting plugin teams in meeting the security requirements for host logging, patching, and vulnerability detection.7. Continually challenge what exists and explore what should be changed to best meet evolving customer needs8. Participate in setting a vision and objectives for AWS OpenSearch in alignment with customer needs and market opportunities Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience architecting and securing with Amazon Web Services (e.g IAM, JWTokens, etc.)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Clara - 193,300.00 - 261,500.00 USD annually- Full Time
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Job Descriptionアマゾンウェブサービス(AWS)では、Engagement Managerという職種を募集しています。Engagement Managerの役割は、お客様のビジネス目標実現を最優先と捉えた上で、お客様をご支援するProfessional Servicesのプロジェクト運営および各ステークホルダー間の調整を軸に活動するものです。また社会的にインパクトのあるサービスや製品を、お客様と共に創り上げて行くに当たっては、様々な曖昧性やリスクが待ち受けています。そのような先が見えないチャレンジを一緒に打開して行けるようなリーダーを我々は求めています。そのようなリーダーに求められるのは、大規模プロジェクトやお客様の重要施策支援において、多岐に渡るステークホルダーの方々と関係を築きながらお客様の期待に応えるご支援をして来た経験や、システムの企画から導入、運用保守、次期システム更改に至るまでのライフサイクルに関する幅広い知識です。IT業界の中で様々な経験を積まれた方にとっては、より高い視座からお客様やパートナー企業と戦略的に協業するステップアップのキャリアを得るチャンスになります。総合的なスキルと経験を求められる職種ではありますが、特に以下のようなメンタルモデルを発揮できる人材にご応募いただけることを期待しています。- 曖昧な状況に対して会話のベースラインを設定し、かつその根拠をロジカルに相手に説明出来ること- お客様のビジネス目標を理解し、それに向けてプロアクティブな活動が出来てること、また工夫しようとするマインドがあること- 眼の前の課題を解決するだけでなく、横断的な活動に視座を上げて効果を最大化しようとするマインドがあること- 対立するステークホルダーに対して、相手の優先事項や背景を汲んでリスペクトを持ったコミュニケーションが出来ることKey job responsibilitiesEngagement Managerは、お客様の成功を推進するための戦略的かつ実行的な業務にフォーカスした支援をご提供します。業界の専門家としての深い知見とプロジェクト推進者としての実行力を融合させ、お客様のビジネス変革をリードします。ビジネス目標の理解:お客様の業界特性を踏まえて、短期的・長期的な目標をヒアリングし、プロジェクトの方向性を設定します。カスタマイズ戦略立案:業界の規制、競合環境、技術トレンドを考慮し、ソリューションを設計します。ROIの明確化:測定可能な指標をお客様と合意して設定し、プロジェクトの投資対効果を明確にします。#aws-jp-proserv-ap#AWSJapanA day in the lifehttps://aws.amazon.com/jp/careers/teams/professionalservices/employee9/ Basic Qualifications:- 複数のワークストリームが含まれる大規模なプロジェクトでプロジェクト全体を管理およびリードした経験- 自身一人の力ではなく社内外の多様なチームにビジョンを示しエンゲージし、目標達成のために協働した経験- アジャイル開発の基本知識があり、自ら実践はしてなくとも適用時の難しさを理解していること- 課題の設定、仮説化、検証、提言といったコンサルタントとしてのマインドを持っていること- 全般的なITインフラおよびアプリケーションについての体系的な知識 Preferred Qualifications:- プロジェクト管理に関する体系的な知識(PMPないし類似のプロジェクト管理系の資格を保有していること)- 業務ないしITに関するコンサルティングを実地で遂行した経験- エグゼクティブレベルのお客様とのコミュニケーション、プレゼンテーション、ネゴシエーション、ファシリテーションの経験- ビジネスレベルまでなくとも良いが海外メンバーとの協業経験があることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAt eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.Key job responsibilitiesAs a Network Support Specialist, you will:- Provide frontline technical support to customers via phone and email- Configure network devices, including routers, switches, firewalls, and wireless access points- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.- Thoroughly document all support interactions and their resolutions- Identify and escalate complex issues to higher tier support teamsWork Location:- This position requires on-site attendance during assigned shifts at our Boise, Idaho office.- Candidates must currently reside in Idaho or have confirmed relocation plans to the area.A day in the lifeAs a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries. Basic Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience with Microsoft Office products and applications- 1+ year of customer-facing support experience, including 6+ months in technical support- Proven track record of delivering courteous, efficient support to external customers- Commitment to obtaining networking certifications (e.g., CompTIA Network+) during company-provided training time Preferred Qualifications:- Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, ID, Boise - 19.00 - 27.00 USD hourly- Full Time
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Job DescriptionThis position requires in-role training at an operating site which will be 6+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities- Support, mentor, and motivate your team- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)- Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, BOLINGBROOK - 70,000.00 - 90,900.00 USD annually


