Amazon

Job DescriptionHave you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, Amazon’s Supply Chain Optimization Technology (SCOT) organization is for you. At SCOT, we solve deep technical problems and build innovative solutions in a fast-paced environment working with smart & passionate team members. (Learn more about SCOT: http://bit.ly/amazon-scot)Our vision is to ensure Amazon Customers have the best experience on Amazon, throughout the year, and do not have to compromise with a less than optimal experience during High traffic / Deal events.SCOT Team is seeking highly motivated individuals with exceptional data analytics skills and a passion for tackling intricate challenges. In this role, you will utilize your expertise to inform impactful business decisions that enhance customer experience and contribute to long-term free cash flow growth. You will gain a comprehensive understanding of Amazon's systems and supply chain processes through collaboration with diverse teams across product, science, tech, retail categories, finance, and operations.This role will require partnering closely with Product Managers across SCOT to segment our key Customer Experience and Supply Chain metrics, such as SoROOS and Local-In-Stock through the year, identify key opportunities to improve our system and process, to deliver Best-At-Amazon experiences for Customers throughout the year. Key job responsibilities• Analyze and synthesize large data streams across multiple systems/inputs.• Work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers, improving a wide range of internal products that impact inventory availability for customers both nationally and regionally• Develop business insights basis data extraction, data analytics, trend deduction & Pattern recognition.• Present these business insights to senior management/executives.• Create advanced dashboard to help a large group of teams to consume insights make changes to business process and track progress.• Build analytical models that can help improve business outcomes at scale enhancing current system abilities. Basic Qualifications:- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R) Preferred Qualifications:- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are hiring Program Managers to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function at Amazon India. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models.The incumbent will be own the following -1) They will be responsible for working with finance, supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis5) They will liaise across functions to drive their project and help clear issues and bottlenecks.6) They will work with technology teams to scope out and drive any tech changes that are neededAbove all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Experience defining program requirements and using data and metrics to determine improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the SDM that are critical to the success of our customer’s cloud journey. You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms. Successful candidates will have a strong technical background, be detail driven, have excellent problem solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead indirect teams. Your enterprise cloud experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions. You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS.About the teamDiverse ExperiencesAWS values ​​diverse experiences. Even if you don't meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting out, hasn't followed a traditional path, or includes alternative experiences, don't let that stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and widely adopted cloud platform. We pioneered cloud computing and have never stopped innovating—that's why customers, from the most successful startups to Global 500 companies, rely on our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that allows us to be proud of our differences. Ongoing learning events and experiences inspire us to never stop embracing our uniqueness.Mentorship and Professional GrowthWe are continually raising our performance standards as we strive to become the Best Employer on Earth. That's why you'll find endless knowledge sharing, mentorship, and other career advancement resources here to help you develop into a more well-rounded professional.Work-Life BalanceWe value harmony between work and personal life. Achieving success at work should never come at the expense of sacrifices at home, so we seek flexibility as part of our work culture. When we feel supported at work and at home, there is nothing we cannot achieve. Basic Qualifications:- Bachelor's degree in engineering, management, or technology, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field Preferred Qualifications:- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Cloud Technology Certification- Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Experience working in a customer-facing environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionCloud is the new normal and our customers are interested in leveraging Amazon Web Services (AWS) to increase agility, improve security, reduce costs and gain global footprint.We are hiring Enterprise Solutions Architects to work with top-tier Enterprise customers. The Solutions Architect engage with customers to understand their business drivers, assess application portfolios, design reliable and cost-effective cloud native architectures. As an Enterprise Solutions Architect, you will partner with customers, AWS Sales and several other AWS teams to create solutions that address customer business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers.The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for candidates who are comfortable at the intersection of technology and business. The Solutions Architect is a very technical role - you must be broadly competent across many areas of technology (infrastructure, security, DevOps, databases, application development, analytics) and deep in at least 2-3 of those areas. On the business side, the ability to connect technology with measurable business value is critical to a solutions architect. The Solutions Architect will spend most of their day interacting with several customer stakeholders, including developers, team leads, engineering directors, and CxOsHere are some other qualities we are looking for:Be great fun to work with At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.Enjoy working with enterprise customers You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers.Have a strong understanding of large scale computing solutions The ideal candidate will have past experience working as a systems or support engineer, and pre-sales experience. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.Key job responsibilitiesRoles and Responsibilities - In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS - As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform - Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud - Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS - Capture and share best-practice knowledge amongst the AWS solutions architect community - Author or otherwise contribute to AWS customer-facing publications such as whitepapers - Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates - Act as a technical liaison between customers, service engineering teams and supportOpen to travel up to 25% Basic Qualifications:- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, or Windows) Preferred Qualifications:- Experience implementing a cloud-based technology solution- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOpsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. AWS is growing rapidly, and we are looking for a Cluster Operations Leader to join our expanding Infrastructure Operations team. The Cluster Operations Leader is one of our most senior management roles in the data center environment. The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management. Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience in both DCO and DCEO systems. Through operating independently, a physical security team works closely with these functions to protect people, assets, and customer data. The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues. As a vital member of the management team, the Cluster Operations Leader helps scale the world's largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success in this role requires strong technical knowledge on both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance. If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for! AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities- Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams - Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost - Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions - Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management - Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs - Lead safety, security, and availability incident response, management, and resolution - Improve operational processes, procedures, methods, and tools continuouslyA day in the lifeAt AWS, each day presents unique challenges as the business evolves rapidly. Leaders in this space divide their time between collaborating with global partners and managing local teams. Successful leaders identify priorities in real-time and adjust their focus accordingly. We maintain Amazon's culture of working hard, having fun, and making history. About the team Basic Qualifications:- Bachelor's or Master's degree in computer science, engineering or a related technical field- -10+ years of relevant management experience in Data Centers operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing, datacenter buildouts and scaling, or similar experience- -Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication.- -Proven ability to hire, develop and manage high-performing geographically distributed technical teams- -Excellent written and verbal communications skills Preferred Qualifications:- Knowledge of mechanical, electrical, and controls systems for critical infrastructures- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma- Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IN, Wheatfield - 182,300.00 - 272,500.00 USD annually

Job DescriptionThe Amazon Delivery and Shopping Experience Product Team is looking for a talented Sr. Business Intelligence Engineer who develop solutions to optimize customer experience by disproportionately improving discoverability and speed. As part of Amazon’s DEX product team, we have the opportunity to be at the forefront of DEX product thought leadership - working on some of the most difficult Customer Experience problems while partnering with research scientists, software developers, and business leaders. With the focus on driving real impact on Amazon's long-term profitability, we build new analysis from ground up, proposing new concepts and technology to meet business needs. We need strong BIEs who enjoy and excel at diving into data, analyzing root causes, defining long-term solutions and driving their implementation with stakeholders.This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply your technical and engineering expertise to rapidly prototype and deliver solutions. This skill also requires you to work across a variety of teams, including software tech teams, operations, finance, category, search, and inventory platform (software) teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts, and align research focuses on Amazon’s strategic needs.We are NOT a reporting team and we are not looking for reporting analysts. We are looking for people with a flair for recognizing trends and patterns while correlating it to the business problem at hand. If you have an uncanny ability to decipher the exact policy/mechanism/solution to address the challenge and ability to influence people using hard data (and some tact) then we are looking for you!Key job responsibilitiesAs a Sr. BIE in the team, you will work closely with program managers, software developers, research scientists, and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways. As a BIE embedded in the product team you have the opportunity to participate and shape product development as well as leverage your technical skills. This position provides opportunities to influence high visibility/high impact areas in the organization.A day in the life- You will perform complex data analysis (root cause deep dives, correlations, regressions, simulations, optimization) to identify different opportunities to improve sales, improve Prime shipping and delivery benefits, reduce ship costs, improve discoverability, etc.- You will own end-to-end program management. You will not only develop insights but devise realistic plans and work with key stakeholders (software managers, product managers, retail business managers, sellers, transportation planners/managers, and warehouse managers ) to execute them. - You will be responsible for adding YY million $ to top line or reducing XX million $ actual savings on the bottom line. You will not be responsible for only "recommendation" but actual improvements made to bottom or top line. - You will engage with senior leadership on drafting proposals for new concepts, improvement plans, 3-year strategy and outlook.- You will be a subject matter expert in best in class customer experience policies at Amazon. You will understand intricate details of our promise and ordering systems along with their impact on ground-level operationsAbout the teamAs Amazon International Emerging Stores’ DEX product team, we are at the forefront of the Customer Experience product thought leadership - working on some of the most difficult Customer Experience problems while partnering with research scientists, software developers, and business leaders. With the focus on driving real impact on Amazon's long-term profitability, we build new analysis from ground up, proposing new concepts and technology to meet business needs, and translating these concepts into robust scalable products that deliver tangible value to our customers and to the A.in business. Basic Qualifications:- 8+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- 7+ years of professional or military experience- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with AWS technologies Preferred Qualifications:- Experience using Cloud Storage and Computing technologies such as AWS Redshift, S3, Hadoop, etc.- Experience with statistical analytics and programming languages such as R, Python, Ruby, etc.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPrime Video is transforming how customers discover and experience entertainment. We are a premium streaming service offering an endless selection of movies, TV shows, sports, and more - all tailored to each customer's unique interests. Our vast library includes thousands of popular movies and TV series, critically-acclaimed Amazon Originals, exciting live sports, and exclusive content you won't find anywhere else. With Prime Video, customers can easily find their next favorite show, rent or buy new releases, or subscribe to premium add-on channels - all within a seamless, personalized experience. Prime Video is available globally in over 240 countries and territories, bringing the best of entertainment to customers worldwide. We are passionate storytellers committed to fostering connections between creators and audiences through unforgettable viewing experiences. The Prime Video Advertising team is at the forefront of revolutionizing the streaming advertising landscape. Our mission is to deliver ad tech solutions that power Prime Video's rapidly growing advertising business. We focus on a wide range of critical areas including ad ingestion, ad delivery, client-side ad experiences, machine learning-driven optimization, ad tracking, and audience measurement. We’re responsible for advertising across video-on-demand (VOD), live streaming, and display ads on Prime Video, delivering value to both advertisers and viewers worldwide. We're seeking a Software Development Engineer to deliver innovative display advertising formats for our advertisers and customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities1. Lead the design and implementation of complex, large-scale systems and features that enhance the Prime Video customer and advertiser experience2. Architect and develop robust, scalable APIs and services that handle millions of concurrent users and billions of requests3. Evolve and build services that are highly reliable and extremely low latency3. Drive adoption of GenAI-powered development tools like AI pair programming, automated code reviews, and AI-assisted testing to improve code quality and developer productivity4. Collaborate with cross-functional teams to define technical strategies and contribute to the team's long-term roadmap, including integration of emerging AI technologies5. Mentor junior engineers on effective use of both traditional and AI-powered development tools while contributing to the team's growth7. Analyze and optimize system performance, scalability, and reliability using data-driven approaches Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 158,100.00 - 213,800.00 USD annually

Job DescriptionAt Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The document admin associates will be an individual contributor and provides support for document management for all types of leave of absence, accommodation and disability life events. They are highly skilled in clinical review, medical document validation and in identifying potential fraudulent documentation. They are experts in document management process and process the request as per Amazon policy guidelines and process documents in place. Essential Responsibilities: - Document sorting, scanning, indexing and storing in appropriate database. - Linking documents with appropriate cases. - Storing unmatched documents in the repository for future reference following predefined filing process. - Reviews documents for accuracy. - Identify and report incorrect, or unclear submissions. - Categorizing documents to various leave types. Critically assess and address the document assignment for all the identified and unidentified cases. - Assist employee through calls and emails for document submission. - Check for identifiable cases for received documents and assign unmatched documents to ‘unidentified category in the database. - Address and respond to sensitive documentation on priority. - Identify and solve problems that may arise, sometimes with limited information - Ensure compliance with a standard work, federal/state regulations, and company policy - Maintain system records to ensure accurate and timely information/documentation - Consult, coordinate and partner with the case manager and other internal or external departments/systems or vendors as appropriate - Other duties as assignedKey job responsibilitiesDocument sorting, scanning, indexing and storing in appropriate database. • Linking documents with appropriate cases. • Storing unmatched documents in the repository for future reference following predefined filing process. • Reviews documents for accuracy. • Identify and report incorrect, or unclear submissions. • Categorizing documents to various leave types. Critically assess and address the document assignment for all the identified and unidentified cases. • Assist employee through calls and emails for document submission. • Check for identifiable cases for received documents and assign unmatched documents to ‘unidentified category in the database. • Address and respond to sensitive documentation on priority. • Identify and solve problems that may arise, sometimes with limited information • Ensure compliance with a standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with the case manager and other internal or external departments/systems or vendors as appropriate • Other duties as assigned Basic Qualifications:- Bachelor's degree or equivalent- 1+ years of case management experience, or Bachelor's degree in business, HR, or a related field- Knowledge of MS-Office tools including Word, Excel, PowerPoint and Visio Preferred Qualifications:- 1+ years of Computerized Maintenance Management System (CMMS), or 5+ years of Microsoft Office including Outlook, Word, and Excel experience- Knowledge of employment law and HR policies and procedures- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience with Microsoft Office products and applications- Experience working within a global company, with multi-country responsibilities- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlinesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHow would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications:- Work flexible schedule including weekends, nights, and holidays- -2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience- -2+ years of Microsoft Office products and applications experience Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- vocational/technical training or an associate degree or above, or 4+ years of military experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OH, HILLIARD - 37.00 - 65.00 USD hourly

Job DescriptionHow would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- Work a flexible work schedule including evenings, overnights, and weekends- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities Preferred Qualifications:- Experience reading and writing procedures, technical documents, and engineering drawings- Associate's degree in related field, or technical degree in related field- 2+ years of data center engineering experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OH, HILLIARD - 32.00 - 57.00 USD hourly

Job DescriptionDo you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.Recruiting Agents and Candidate Voice team is revolutionizing how Amazon finds and connects with talent worldwide! We're looking for an experienced Applied Scientist to design and implement agentic solutions that help millions of candidates find their dream jobs at Amazon.Key job responsibilities• Design and architect AI-powered agentic solutions that help candidates navigate Amazon's hiring process, including scoping requirements, identifying dependencies and constraints, and creating robust scientific and technical designs that balance candidate experience with system scalability.• Implement and deploy conversational AI agents leveraging state-of-the-art LLM and GenAI technologies to enable candidates to explore job opportunities, understand role requirements, and receive personalized guidance throughout their hiring journey.• Develop rigorous evaluation frameworks to measure agent effectiveness, candidate satisfaction, and hiring outcomes—continuously iterating on models to improve accuracy, fairness, and user experience across millions of candidate interactions.• Collaborate cross-functionally with Research Scientists, Software Engineers, and Product teams to integrate agentic solutions into Amazon's candidate-facing platforms, ensuring seamless deployment and alignment with broader Talent Acquisition goals.• Drive innovation in agentic AI research by staying current with advances in NLP, LLMs, and autonomous agent architectures, while contributing to the scientific community through publications, internal tech talks, and knowledge sharing.About the teamOur team focuses on understanding and improving the experience of both job seekers and the recruiters who support them. You'll be at the intersection of people, data, and technology—solving fascinating problems that directly impact how we hire the best talent globally. Basic Qualifications:- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning Preferred Qualifications:- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.- Experience with large scale distributed systems such as Hadoop, Spark etc.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 167,100.00 - 226,100.00 USD annually

Job DescriptionAs a Data Center Construction Manager you will be a part of a creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon data centers. Amazon Construction Managers are part of a fast-paced team delivering data centers for our Customers. Our data centers are industry leading examples of energy efficient, cost effective designs. The Data Center Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts and lease contracts ensuring full compliance including all commercial elements for a specific data centre site.Our Data Center Construction team owns and drives the construction life cycle from constructability, proposal development, bid analysis, award, to managing the onsite construction work. The manager will be expected to dive deep and know construction management; inspire and think big about the construction management program; and support, grow, and nurture the team delivering efficient and sophisticated electrical and mechanical systems to our Customers.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities- Construction project management and oversight of construction related activities as they relate to new builds or general capital projects at a specific data centre site. This will include the ownership of the project scope, timeline, and budget.- Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases.- Work with general contractors and vendors to deliver efficient and high-quality project turn-overs.- Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy.- Creation of construction project scope and request for proposals.- Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing.- Construction project management for specific initiatives aimed at increasing the resiliency of our data centres.- Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres.- Construction submittal review.- Construction project quality control including the creation of a commissioning plan and support of the commissioning process.- Re-cording and reporting key construction metrics to team members and management.- Be a leader within the group as well as within internal and external teams that support the data centre.- The position will be based on a data centre construction site in Zaragoza or Huesca/Spain. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Experience carrying new design concepts through exploration, development, and into deployment or mass production- Experience in MS Excel, Word, and Windows Operating Systems- Experience with power management and power monitoring systems Preferred Qualifications:- Knowledge of critical data center equipment- Knowledge of engineering documentation, electrical diagrams and standard operating procedures- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA- Experience in project management in data centers or comparable critical infrastructure- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure- Experience reading and interpreting construction specifications and drawings for all domainsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising.About the teamSPB Agent team's vision is to build a highly personalized and context-aware agentic advertiser guidance system that seamlessly integrates Large Language Models (LLMs) with sophisticated tooling, operating across all experiences. The SPB-Agent is the central agent that interfaces with advertisers across Ads Console, Selling Partner portals (Seller Central, KDP, Vendor Central), and internal Sales systems. We identify high-impact opportunities spanning from strategic product guidance to granular optimization and deliver them through personalized, scalable experiences grounded in state-of-the-art agent architectures, reasoning frameworks, sophisticated tool integration, and model customization approaches including fine-tuning, MCP, and preference optimization. This presents an exceptional opportunity to shape the future of e-commerce advertising through advanced AI technology at unprecedented scale, creating solutions that directly impact millions of advertisers. Basic Qualifications:- Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse Preferred Qualifications:- Experience implementing algorithms using both toolkits and self-developed code- Have publications at top-tier peer-reviewed conferences or journalsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 157,300.00 - 212,800.00 USD annually

Job Description*This role will require you to be located in Arizona*Amazon’s Relay Operations Center (ROC) team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you’ll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume call center environment with a lot of growth opportunity. They will thrive on accountability to themselves, team, carriers/drivers and work schedules!Key job responsibilities- Deliver outstanding carrier and driver experience/solutions, in a high-volume contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network to get trailers/trucks back on track when disruptions occur- Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches- Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks- Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, Reach, Decisive)- Provide support to field teams and partners by creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, and maintaining unit history- Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet- Provide support to drivers and carriers with over the road disruptionsYour calls will be monitored and recorded for training and compliance purposes. Basic Qualifications:-1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience-High school or equivalent diploma-Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach-Work 40 hours/week, and overtime as required-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays-Are 18 years of age or older Preferred Qualifications:- 1+ years of contact center experience, or experience in the customer service/contact center industryAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,600/year in our lowest geographic market up to $66,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job DescriptionDo you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we're just getting started changing the way millions of people enjoy content. Now available in more than 240 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service, including our critically-acclaimed Amazon Originals such as Tom Clancy's Jack Ryan, The Boys, Reacher, Fallout, Off Campus, exclusives, live concerts and sports.We are currently seeking an experienced Content Executive to join our Prime Video Content Acquisition team. You will be responsible for creating, managing, and executing the TV and movie content acquisition strategy for Prime Video Canada. Leveraging your experience in content strategy, rights, and negotiations you will work across Canada content owners to identify and negotiate deals, develop new business models, and deliver premium content to our customers. Key job responsibilities- Build a plan to have the most compelling content for our Amazon costumers. - Develop and execute the content acquisition strategy for Prime Video Canada.- Develop and document content plans, financial metrics and goals for senior leadership - Use customer behavior, usage and consumption data to inform decision-making - Build and grow relationships with senior-level leaders at content providers - Manage relationships with studios, channel groups and more niche video media organizations - Drive continuous improvement in all operational aspects of Amazon’s relationship with its digital content suppliers - Collaborate with internal teams across all functional areas within Amazon Prime Video - Maintain a can-do attitude and a willingness and flexibility to solve problems at short notice, using any tools necessary Basic Qualifications:- 8+ years of account management, business development, content licensing or finance experience- 8+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Knowledge of digital video landscape, including solid understanding of digital video distribution technologies- Experience in media licensing models, evaluation metrics and deal terms Preferred Qualifications:- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication- Experience managing a large number of account relationships and deals simultaneously, ideally related to media/entertainmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 123,800.00 - 206,700.00 CAD annually

Job DescriptionHow would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- -2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience- -2+ years of Microsoft Office products and applications experience Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- vocational/technical training or an associate degree or above, or 4+ years of military experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OH, HILLIARD - 37.00 - 65.00 USD hourly

Job DescriptionCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. We are seeking a Senior Program Manager to support Prime Video International's paid media team across Europe, Latin America, and Canada — specifically the media managers who plan and buy media. The role has two parts. First, you will improve how financial operations work — automating manual processes like invoicing, budget tracking, and reconciliation, moving tasks to offshore teams, and building tools so media managers spend less time on financial admin and more time on decisions. With new AI products emerging, there is opportunity to rethink how these processes work, not just improve them incrementally. Second, you will manage media vendor relationships to ensure we get the best value from our spend — renegotiating contracts, identifying savings, and testing new commercial models with partners. You will work across media operations, technology, and finance teams to deliver both. You will be goaled on tangible outcomes: reducing media rates, saving hours for media managers, securing credits and additional savings from vendors, and maintaining on-time payment rates. The metrics are clear and the impact is measurable. Prime Video International recently merged its regional media operations into one organisation covering 20+ countries. There is a foundation in place, but plenty of runway — processes need to be aligned across markets, new ones need to be built, and the tooling is ready to be pushed further.To be successful in this role you will have a mix of strategic vision and proven program management expertise, as well as be comfortable embracing ambiguity in a complex financial environment. Your ability to quickly understand business context and priorities, together with your analytical and problem-solving mindset, will enable you to deliver measurable impact across both operational and commercial initiatives. You are able to simplify complex financial concepts and technical requirements, establishing robust frameworks that accelerate decision-making and provide clarity. Your exceptional attention to detail and ability to maintain accuracy while working with large volumes of financial data will be crucial. You have excellent written & verbal communication skills and demonstrated experience managing multiple large-scale programs simultaneously. You are adept at building positive relationships across technical, financial, and business teams, with a strong track record of senior stakeholder engagement. You will push the boundaries by challenging the status quo, driving adoption of automated solutions and new commercial approaches, while building scalable programs that deliver lasting value. Key job responsibilities• Run programs that improve media financial operations across 20+ countries — from invoicing and billing to budget tracking and reconciliation• Identify manual processes and either automate them or move them to offshore teams• Manage vendor and agency relationships to negotiate better rates, secure credits, and test new commercial models• Build and maintain program roadmaps and keep senior leaders informed on progress• Own billing operations and financial governance across markets• Create frameworks that help the team make commercial decisions consistently across countriesA day in the lifeYou might start the morning resolving a billing issue with a vendor in Brazil that has different tax requirements to the rest of the region. By mid-morning, you are reviewing automation metrics with the agency team to check whether a new invoicing workflow is actually saving time. After lunch, you join a call with a media partner to negotiate better terms for next quarter. Later, you update your program roadmap, flag a blocker to senior leadership, and spend the last hour working with a tech team on how an AI tool could replace a manual reconciliation process.About the teamAs part of PV International's organisation, our team supports marketing strategy and paid media across 19 countries in Europe, Latin America, and Canada. We have team members in London, Toronto, São Paulo, Miami, Mexico City, and other locations. We work closely with agency partners WPP and OMG who execute our media plans, as well as media partners like Meta and TikTok. The media operations team supports this by managing the processes, tooling, and data that keep campaigns, vendor relationships, and financial operations running at scale — so media managers can focus on making better decisions for the Prime Video brand. Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of working cross functionally with tech and non-tech teams experience- Experience managing vendor or agency relationships, including contract negotiations or commercial terms Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience implementing repeatable processes and driving automation or standardization- Experience managing media, advertising, or marketing operations budgets and financial workflows- Experience working with media agencies (e.g., WPP, OMG) or media vendor management- Experience with AI/automation tools applied to financial or operational workflowsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 84,400.00 - 141,000.00 CAD annually

Job DescriptionAmazon's Candidate Connection Services: The ACCS Call Center team is looking for talented associates that are eager to support our call center helping candidates get hired by Amazon. ACCS Call Center associates are the key experts in getting candidates to their first day with Amazon, they also remove technical barriers in the hiring process, relieving local HR teams from providing applicant support, standardize candidate messaging, and collect actionable data on candidate issues. They will manage internal and external candidate referrals to ensure the best possible candidate experience at Amazon. Successful applicants will exhibit high levels of candidate obsession, communication skills, emotional intelligence, discernibility, organization, and most importantly drive for action.You will be responsible for inbound and outbound contact initiatives with candidates in our call center, providing top-tier experience, and resolving complex problems which are preventing candidates from advancing to their first day at Amazon. You will excel in quick turnaround times, problem-solving skills, eliminating barriers, and most importantly, successfully hiring Amazon employees.Candidates should be flexible with shift schedule and may have to work nights and weekends; shifts will service hours of operation of 5am PST to 5pm PST and adjust during Daylights Savings. Key job responsibilities• Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfaction• Interacting with candidates over email, chat, phone, or SMS to handle escalations/referrals• Communicate effectively in both verbal/written form.• Participation in the continuous improvement of the overall hiring process• Manage and own daily tasks from start to finish• Perform administrative tasks as necessary• Additional tasks as needed per business needs Basic Qualifications:- High school or equivalent diploma Preferred Qualifications:- Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint- Experience in administrative tasks such as data entry, managing data driven report processes or processesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, AZ, Tempe - 17.00 - 31.00 USD hourly

Job DescriptionThis position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.Are you a builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Amazon Specialist and Partner Organisation (ASP) Amazon Connect team as a Specialist Solutions Architect!The Amazon Specialist and Partner Organization (ASP) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small and mid-market accounts to enterprise-level customers in public sector and health care. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. ASP teams include business development, specialist and technical solutions architecture. As part of ASP, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.Key job responsibilities- Represent the voice of the customer and our partners; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases- Provide advanced technical knowledge to your aligned GTM teams to unblock our partners that are delivering for our customers’ largest and most critical business challenges- Along with your extended team, own the technical bar for specialist technical artifacts and standards- Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures- Design and deliver practice build and continual improvement to our partners' business, ensuring partners are delivering architectures and implementations that meet or exceed the needs of our customersAbout the teamThis position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military- Experience in IT development or implementation/consulting in the software or Internet industries- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).- Experience in design, implementation, or consulting in applications and infrastructures- 4+ years of contact center, or 2+ years of contact center experience Preferred Qualifications:- Experience in infrastructure architecture, database architecture and networking- Experience working with end user or developer communitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 169,000.00 - 228,600.00 USD annuallyUSA, TX, Austin - 153,600.00 - 207,800.00 USD annuallyUSA, VA, Arlington - 153,600.00 - 207,800.00 USD annuallyUSA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Job DescriptionDo you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world?If so, the Amazon team is looking for an experienced leader with a strong record of achieving results. The person will be responsible for creating and executing a worldwide supply chain by working closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations. The role requires heavy index on dive deep, bias for action, and ownership. As an Operations Manager, you will have the opportunity to lead an inbound operation, outbound operation, or a functional process on a specified shift or across multiple shifts within an Amazon Fulfillment Center. You will be responsible for leading, developing and engaging a team of exceptional talent that makes innovation possible. One of your main focuses will be motivating, mentoring and coaching your team to become the best leaders they can be. Job requirements:-Capacity Planning and Operational experience.-Lead a group of Area Managers towards success. -Manage several business Stakeholders (Retail/FBA) to drive and improve Seller/Vendor Experience.-Innovate and drive continuous improvement projects.-Deliver results : Cost and Customer Experience. -Frequent walking in the building and around area; facilities are over a quarter mile in lengthKey job responsibilities- Support all safety programs and compliance to ensure a safe work environment for all associates and managers- Lead and develop a team of 3-7 Area Managers (front-line supervisors) and 100-300 hourly associates by embodying Amazon’s Leadership Principles- Act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed- Mentor, train and develop teammates for career progression, performance improvement and recognition purposes.- Execute Daily Capacity planning to guarantee success at the site. - Create, communicate and maintain quality control policies and standard work procedures to Area Managers and associates- Proactively identify and lead process improvement initiatives using Lean tools to delight customers- Build and deliver productivity plans by reviewing work forecasts, determining productivity requirements and partnering with other Operations Managers to balance labor- Evaluate performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations- Execute Daily Capacity planning to guarantee success at the site. About the teamInclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Speak, write, and read fluently in English, and have the ability to take direction in English- 8+ years of Strong Operations Management Proficient in Data Analysis Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWork hard, have fun, and make history at Amazon Web Services!The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS.If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS.Key job responsibilities• Plan data center capacity for the 0-24-month horizon.• Plan for rack retirements and migrations based on infra needs.• Plan for network requirements per site for order plan and network reserve.• Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values.• Intercept builds for emerging customer requirements and communicate changes per established process.• Resolve racks on hold blockers to meet the org goals.• Resolve blocked order blockers to meet the org goals.• Resolve position usability defects to meet the org goals.• Initiate and manage projects to meet power usage targets.• Perform customer impact analysis as needed.• Work with supply chain and service owners to prioritize rack landings in constrained regions.• Prepare and present mitigated views in weekly review meetings.• Deep dive and communicate supply changes (WoW, MoM).• Perform position inventory and build updates as needed.• Work with brick planners and network TPMs on resolving position constraints.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications:- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Job DescriptionAt AWS, we believe in thinking big so you should be motivated to be dynamic and creative, and willing to take on any challenge that makes a big impacts to the business and help build the future with us. AWS is looking for an experienced Senior Solutions Architect to help advise our Financial Services & Insurance (FSI) customers on how to best adopt and leverage the value of AWS technology. This is an ideal role for someone with experience in the FSI industry, knowledge of financial services applications and infrastructure, and a solid understanding of the transformative value cloud technologies can bring.As a Senior Solutions Architect (SA), you should partner with customers, AWS Sales, and several other AWS teams to craft highly scalable, flexible, and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with sales, you should help drive revenue growth across a broad set of customers. As a trusted customer advocate, you should help organizations understand best practices around advanced cloud-based solutions. You should seek out opportunity to help shape and execute a strategy to build mindshare and broaden the use of the AWS platform across the customer's organization. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.As an AWS Solutions Architect, you are joining a team that invests in your success by providing a comprehensive learning program. The AWS Solutions Architecture team provides an opportunity to work in an open environment that includes self-paced learning, instructor-led training, hands-on projects, and job shadowing opportunities to develop your knowledge of the AWS ecosystem of services and solutions. The ideal candidate has a curious mind, a thirst for knowledge, and a desire to understand how technology works. By working backwards from defined customer outcomes, you achieve results that delight AWS customers. You enjoy keeping your existing technical skills honed and develop new ones so you can make meaningful contributions to long-term customer success.Key job responsibilities- Build deep relationships with customers to become a trusted advisor for their most critical workloads that support their digital transformation and journey to the cloud.- Support achievement of revenue objectives through the adoption and migration of applications, software, and services onto the AWS platform, in partnership with the sales team.- Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.- Contribute to AWS internal and customer-facing publications such as white-papers and blogs as a means of scaling your knowledge.- Act as a liaison between customers, service engineering teams, and support to address customer needs.About the teamAWS Global SalesAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of design, implementation, or consulting in applications and infrastructures experience- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Preferred Qualifications:- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers- Knowledge of AWS services, market segments, customer base and industry verticals- Knowledge of large scale automation and workflow management or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 146,000.00 - 211,600.00 CAD annually

Job DescriptionJoin a high-impact team at the forefront of global compliance innovation, where you'll shape how Amazon navigates complex regulatory landscapes across international markets. As we scale marketplace facilitator obligations across various jurisdictions, we're building the future of fraud and abuse detection in the tax compliance context—orchestrating real-time risk detection to catch sophisticated fraud patterns, and creating adaptive governance frameworks that stay ahead of evolving regulations. You'll lead the development of core capabilities (e.g. holistic risk detection across tax, compliance and general bad actor abuse), partner with operations and tech partners, and coordinate regional leaders to solve unprecedented challenges at the intersection of policy, technology, and seller experience. This is your opportunity to drive decisioning that protects both Amazon and millions of sellers while building systems that set industry standards for compliance excellence.Key job responsibilitiesThe Tax Compliance Operations team is seeking an exceptional Senior Program Manager to drive cross-organizational initiatives that detect, prevent, and disrupt sophisticated tax fraud schemes across Amazon's marketplace. This role operates in high ambiguity, requiring you to manage stakeholders across 5+ VP organizations, and deliver measurable outcomes that protect Amazon and our customers. This role sits at the critical intersection of tax compliance, fraud detection, and product innovation as we transform Amazon's approach from reactive compliance to proactive risk intelligence, with exposure to technical and science product development, and cross-functional leadership to combat bad actor fraud and abuse and improve compliance risk controls. Drive alignment across competing priorities and organizational boundaries to deliver unified fraud prevention strategiesEstablish governance mechanisms including monthly cross-organizational reviews, decision frameworks, and escalation pathsManage complex dependencies across multiple development teams, investigation units, and policy organizationsDevelop metrics and dashboards that track fraud trends, investigation outcomes, detection model efficacy, and time-to-implementation for investigation-driven improvementsLead incident response for high-impact fraud events, coordinating cross-functional teams to contain exposure and rapidly deploy preventive measuresStakeholder Management & Communication such as presenting program status, risks, and strategic recommendations to VP-level audiences across multiple organizations; facilitating decision-making forums that resolve cross-functional conflicts and drive consensus on contentious trade-offs; Translating technical complexity into business impact for executive audiences and business requirements into technical specifications for engineering teams Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- • experience delivering complex, cross-functional initiatives, working across multiple organizations with competing priorities and different success metrics- • Demonstrated ability to drive consensus and make decisions in high-ambiguity environments- • Strong analytical skills with experience defining metrics, building business cases, and quantifying program impact- • Excellent written and verbal communication skills, including executive-level presentations- • Experience managing programs with dependencies across technical and non-technical teams- • Track record of delivering results despite organizational complexity and resource constraints Preferred Qualifications:- • Experience in fraud prevention, risk management, compliance, or trust & safety domains- • Background in tax compliance, regulatory programs, or financial crime prevention- • Familiarity with data analysis, machine learning concepts, or technical system design- • Experience building governance mechanisms and operational frameworks for cross-organizational programsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, TEMPE - 115,600.00 - 160,000.00 USD annuallyUSA, AZ, Tempe - 115,600.00 - 160,000.00 USD annuallyUSA, VA, ARLINGTON - 115,600.00 - 160,000.00 USD annuallyUSA, VA, Arlington - 115,600.00 - 160,000.00 USD annuallyUSA, WA, SEATTLE - 115,600.00 - 160,000.00 USD annuallyUSA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

Job DescriptionData Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This position will be required to sit in Manassas or Fredericksburg, VA as the primary location for approximately 2-4 months until the building in Louisa, VA is open and operational.All candidates must be able to work all shifts, including overnights.Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors- Performing on-call duties and participating in scheduled maintenance and change management activities- Contributing to documentation and process improvement initiatives based on your analysis of operational issues- Helping to train and onboard new team membersPhysical requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- High school or equivalent diploma- 1+ years of computer/server hardware troubleshooting or related IT experience.- Ability to work on a flexible schedule including days, nights, and/or weekends. Preferred Qualifications:- Experience working in a Data Center environment- An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)- Understanding of network design, protocols and layer 1/2 troubleshootingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, MINERAL - 27.00 - 48.00 USD hourly

Job DescriptionBy applying to this position, your application will be considered for all locations we hire for in Canada.Do you want to help us build new things and evangelize use of AWS with customers? As an Associate Solutions Architect you will partner across AWS to help customers craft highly scalable, flexible and resilient cloud architectures that address customer business problems. As a trusted customer advocate, you will help organizations understand best practices around cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help customers use AWS within their organizations ranging from new start-ups to large enterprise customers.This position is part of an accelerated career development program for those who want to advance both their technical and business skills. This is a unique opportunity for driven, self-starters to play a key role in a fast-growing business, and to deliver significant value to AWS customers of all sizes from nimble startups to global brands. The program will provide you with training and work experience that aligns in the field of technical training. This unique program consists of mentoring by subject matter experts, project-based learning curriculum and experiential learning assignments. If this sounds exciting to you - come build the future with us!Key job responsibilities- Create solutions that address customer business problems and accelerate the adoption of AWS services- Interface with customer stakeholders, including developers and team leads- Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams Basic Qualifications:- Bachelor's degree or above in Computer Science, Computer Engineering, or related fields- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++- Experience with AI/ML technologies- Experience with one or more of the following domains: analytics, security, storage, DevOps, application development, or machine learning- Graduation conferral date between August 2024 and August 2026- Excellent communication skills with the ability to effectively articulate technical challenges and solutions to both small and large audiences Preferred Qualifications:- AWS or other cloud certification- Experience applying established frameworks and design patterns to deliver working software (can include coursework, personal projects, hackathons, or previous internships)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 75,600.00 - 126,200.00 CAD annuallyCAN, ON, Toronto - 75,600.00 - 126,200.00 CAD annually