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Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online in Brazil, this is your chance to make history. Finance is all about the numbers…unless you work at Amazon; it’s knowing the numbers and so much more. Enthusiasm and energy help us deliver new ideas, and solutions. Do you view problems as treasures, and are you willing to dive deep to develop those solutions and deliver results? Will you seek to challenge the status quo, and accept that your ideas and mechanisms may be tested daily? At Amazon, we move with purpose and speed, and this requires we work with a dynamic network of Retail, Operations, Marketing and Tech partners. Our analysts work across teams, help others understand financial decisions and are trusted business advisors. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we’ll teach you a few things as we navigate Earth's most customer-centric company!Key job responsibilities - Lead finance partner for regional support on FPA and projects. - Financial modeling, providing analytical support, and validating financial and operational results of process improvement efforts. - Ensuring a high level of financial controls are followed, maintaining data integrity. - Developing exceptional talent, and encouraging your team to challenge assumptions. - Managing and participating in finance activities across Consumer categories. - Candidate will be located either in São Paulo. - Support forecast standarization and automatization. - Active business partner to drive the best decisions on regional growth strategy. - Orchestrating the whole planning process, from aligning assumptions and providing analysis to system load and data integrity checks. - Providing accurate and insightful financial reports. - Finding opportunities to use global standards and transfer repetitive tasks to global teams. - Developing financial skills across the organization. - Build great talent inside and outside Finance. Basic Qualifications:- Experience in multiple finance and accounting roles- Experience in building financial and operational reports/data sets that inform business decision-making- Speak, write and read fluently in English Preferred Qualifications:- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAre you interested in building security for a cloud-scale distributed log analytics and search platform? Do you want to revolutionize the way people manage and secure vast volumes of data in the cloud? Do you want to have direct and immediate impact on a large number of AWS users? Do you want to be part of a fast-growing AWS service and work in a fast paced startup style environment?Amazon Opensearch service makes it easy to deploy, operate, and scale Opensearch (for log analytics, application monitoring, full-text search, and more! Amazon Opensearch service is a fully managed service that delivers Opensearch’s easy-to-use APIs and real-time capabilities along with offering predictable performance and seamless scalability for production workloads.The OpenSearch team is looking for innovative engineers with a passion for helping develop the next generation of security features to help users (both, opensource community users and AWS customers) secure and manage access to their data, all at cloud scale. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success.About OpenSearch---------------------------OpenSearch is a community-driven, Apache 2.0-licensed open-source search and analytics suite built on Apache Lucene. Since launching in July 2021, the project has delivered multiple major and minor releases with innovations in core search, vector search, and analytics capabilities. Our next phase focuses on transforming OpenSearch into an intelligent retrieval engine - one that meets the evolving needs of customers running search, analytics, and AI-powered workloads across structured, unstructured, and multi-modal data.Key job responsibilitiesAs a Software Development Engineer on the Amazon Opensearch Security team, you will:1. Design, develop and support security for a world-class platform serving individuals and businesses of all sizes2. Building technologies that help customers strengthen their security posture and better meet security requirements in the AWS Cloud3. Work at the core of the AWS OpenSearch service, with ample opportunities to contribute to open source4. Work on challenging problems in areas such as data storage, query optimization, JVM performance optimization, security, machine learning and more.5. You will join a team that values strong intuition, but seek metrics and other data sources to back up their assumptions.6. Supporting plugin teams in meeting the security requirements for host logging, patching, and vulnerability detection.7. Continually challenge what exists and explore what should be changed to best meet evolving customer needs8. Participate in setting a vision and objectives for AWS OpenSearch in alignment with customer needs and market opportunities Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience architecting and securing with Amazon Web Services (e.g IAM), or JWTokens, etc.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Clara - 193,300.00 - 261,500.00 USD annually- Full Time
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Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, NE, Omaha - 18.00 - 25.00 USD hourly- Full Time
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Job Description"Game業界のお客様の成長/変革をテクノロジーで支援する"Amazonでは、“AWS for Games”という名の下、ゲームの制作から運用までどのフェーズにおいてもAmazonのソリューションを横断的に提供し、お客様の成功をサポートします。昨今のゲーム業界はかつてないほどの変革の最中にいます。世界にまたがるオンラインマルチプレイゲームの台頭、VR/ARや機械学習の活用、クラウドストリーミング、メタバース、ブロックチェーンなど、テクノロジーを駆使した新時代のゲームが次々と生まれています。アマゾン ウェブ サービスのアカウント営業はそのような変革の最前線で、AWSの数あるサービスを中心としたソリューションによってゲーム業界におけるあらゆる課題を解決し、ゲーム開発に集中するための環境づくりや、これまでにない革新的なゲームを生み出すことに貢献することを期待されています。その中で最も重要な顧客セグメントのひとつであるゲーム会社を担当頂くアカウント営業を募集します。本ポジションでは、ゲームを主軸に事業展開されている会社に対してAWSを活用したゲームや新たなプラットフォーム基盤の構築支援、ゲーム等の開発環境におけるAWSの採用・継続的な利用拡大を促進し、収益およびマーケットセグメントシェア拡大を担って頂きます。目標を達成するために、自ら主体的に戦略や実行計画、中間指標を策定し、常に評価、見直しをしながら行動することが求められます。計画的に顧客企業のエグゼクティブや事業責任者、プロデューサー、クリエイター、ディベロッパー、アプリ/サーバー/インフラ担当とのリレーションを開拓・維持することで、優良なビジネスポテンシャルを発掘し、確実なAWS採用まで結びつける実行力が求められます。担当顧客のビジネス課題を踏まえてAmazon Web Servicesやアマゾングループの魅力、価値を訴求できるレベルの顧客業務理解を要します。提供するサービスも急拡大していくため、特定の技術に偏らず、ITに関する幅広い技術要素の知識、多様なシステムの提案実績がある方が望ましいです。ご自身の活動を通じ、本セグメントにおけるAWS利用が拡大することで、お客様のゲーム・エンターテインメント事業などあらゆるトランスフォーメーションを推進し、さらにはお客様が全世界のユーザーに魅力的なゲーム等のコンテンツを提供することを支援します。これまでに培った経験、スキルや能力を遺憾なく発揮することで、ITの地殻変動の中核でリードしてみませんか?他にはない新しい経験が得られたり、グローバルのAWSのゲーム業界を担当するチームと連携し、お客様に付加価値を届け、成功の喜びを分かちあえる、高い達成感を得られるポジションです。自ら率先して考え、スピード感をもって実行し、失敗を恐れずに突き進める方、是非とも一緒に日本のクラウドコンピューティング市場の歴史を作りましょう。なお、入社時点では、AWSの多岐にわたるサービス群に関する深い技術的なナレッジは求めません。入社後にAWSの各サービスのエッセンスを理解した上で、ビジネス観点での価値を訴求できることが重要だと考えています。Key job responsibilities・担当するゲーム会社における収益拡大とマーケットセグメントシェアの獲得・エグゼクティブとのリレーション構築・プロデューサーやディレクター等ゲームプロダクションに対するカバレッジ拡大・既存のお客様の満足度の維持、継続利用の促進A day in the life・アカウントプランの策定、継続的な評価、及びブラッシュアップ・ビジネスディベロップメント、ソリューションアーキテクト、サポートチーム、サービス開発チーム等、クロスファンクショナルに協力し合い戦略的な営業活動を実行・お客様のビジネスモデルや想定課題を意識したAWSの価値訴求・案件パイプラインの創出、維持、管理About the teamキャリアパス・社内異動の制度が充実しています。オープンポジションを自ら探し、興味があれば応募可能な制度です。この制度を使ってアマゾン内、AWS内だけではなく、アマゾン→AWS、AWS→アマゾンへのキャリアを築くことも可能です。・海外でのキャリアに興味がある方は、アマゾン、AWSの海外のポジションに応募も可能です。ご自身でキャリアを考え、それを構築できる制度となっています。AWSについて:https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/ Basic Qualifications:- IT業界における7年以上の法人営業経験(プリセールスも可)- 優れた口頭と文書によるコミュニケーションスキル お客様の課題に応じた価値訴求をできるシナリオ構成力- 自ら目標を設定し、社内外のステークホルダーと協調してビジネスをドライブする強い主体性 めまぐるしく変化する環境に、楽しみながらスピーディーに適応できること- 英語力(読み書きが出来るレベル) 求める- 技術レベル ・ネットワーク・ハード・ミドル・アプリを含む幅広いAWSサービスを理解し、顧客に価値訴求ができること- CTO、インフラ責任者、ITアーキテクト、ソフトウエア開発者と自社エンジニアを交えスムーズに折衝が行えること- エグゼクティブやLOBとのリレーション構築経験 Preferred Qualifications:- ゲーム業界に関わる経験や知見- 英語力(中級:問題なく電話会議が出来るレベル)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionWe are seeking a Program Manager for the External Fulfillment (EF) Planning Team within Amazon Japan's Operations Division.EF handles order processing and shipping operations at fulfillment centers operated by 3PL (third party logistics) or vendors, rather than at Amazon Fulfillment Centers. These centers primarily handle large items, heavy items, and temperature-controlled products. EF team contributes to the company's growth by expanding this service, offering a wide product selection with remarkably fast delivery speeds, thereby enriching our customers' shopping experience. This position will be responsible for managing network capacity based on medium demand forecasts and executing the launch of new logistics centers to support business growth. For this position that will lead the expansion of the EF business, we welcome applications from individuals with diverse industry backgrounds and experiences. ==== アマゾンジャパンのオペレーションズ部門のEF( External Fulfillment)プランニングチーム にて、プログラムマネージャーを募集いたします。 EFは、Amazonのお客様が注文された商品の注文処理・配送業務を自社の物流拠点(Amazon Fulfillment Center)ではなく、メーカー/卸売企業や協力会社の運営する物流拠点で行うセンターで、大型品や重量品、温度管理品などを中心に取り扱っています。EFチームは、そのサービスを成長させ、豊富な品揃えと圧倒的な配送スピードを実現し、お客様の購買体験をより豊かにすることで会社の成長に貢献しています。 本ポジションは、その役割を果たすべく、ビジネスの成長をサポートする新規物流センターの立上計画を実行することに責任を持ちます。 EFビジネスの拡大をリードいただける当ポジションでは、様々な業界や経験をお持ちの方からのご応募をお待ちしております。Key job responsibilities■Planning and Execution of Mid and long-term Launch Plans for New EF Sites Manage medium and long term demand forecasts and EF site capacity, while creating and executing launch plans for new EF sites to support business growth. We collaborate cross-functionally with stakeholders both internally and externally, and swiftly execute logistics network changes proposed in response to business environment shifts based on the latest demand forecasts. ■Cost Planning and Control We create and manage cost plans for executing new EF site launch plans. We collaborate with Finance, Operations, and partner companies to develop and implement necessary action plans. ■Warehouse Performance Data Management and Analysis To support the creation of medium- to long-term plans and decision-making for their execution, we collect and aggregate appropriate data from operational logistics facilities, and manage both historical and current information. Additionally, we analyze this data and transform it into information that enables accurate decision-making. ==== ■新規EF拠点の中長期立上計画の実行 中長期的な需要予測とEF拠点のキャパシティを管理し、ビジネスの成長をサポートする新規EF拠点の立上計画を実行します。社内外問わず多くのステークホルダーと部門横断的に協力し、最新の需要予測をベースにビジネス環境の変化から提案された物流ネットワークの変更を、スピード感を持って実行します。 ■コスト計画の作成とコントロール 新規EF拠点の立上計画を実行するにあたりコスト計画を作成、管理します。ファイナンス、オペレーションズや協力会社とも連携し、必要なアクションプランを策定、実行を進めます。 ■倉庫実績データの管理および分析 中長期計画の作成とその実行判断のサポートの為、稼働中の物流拠点の適切なデータを収集/集計し、過去及び最新情報を管理します。また、そのデータを分析し、正しい意思決定判断ができる情報に加工します。A day in the lifeFlextime Work System *No core hours required *Standard hours: 9:00 AM - 6:00 PM (8 working hours per day, weekends and public holidays off) フレックスタイム制 ※コアタイム無し・9:00~18:00(実働8時間/日、土日祝お休み)About the teamAmazon is committed to fostering a diverse and inclusive workplace environment. We fully comply with Japan's Equal Employment Opportunity Act and provide equal opportunities for employment consideration regardless of race, national origin, gender, sexual orientation, disability status, age, or any other personal attributes. If you have a disability, please refer to the information below. Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 *オペレーション部門 DEIの取り組み *オペレーション職種の紹介 *事業企画/プランニング職種の紹介 *フルフィルメントセンター (FC)部門の紹介 Basic Qualifications:- Bachelor's degree or equivalent- 5+ years of project management (including scope, schedule, budget, quality, risk and critical path management) experience- Speak, write, and read fluently in Japanese- 4+ years of using Microsoft Office, particularly Excel and analytical platforms, including but not limited to the ability to analyze data using pivots and V-Lookups experience Preferred Qualifications:- Experience in program management, logistics, operations, supply chain, transportation, or a related field- Experience in Business English skills, both verbal and written- Knowledge of quantitative data analysis and statistics- Bachelor's degree in Engineering (Industrial or Mechanical), Operations Research, or related fields- Knowledge of SQL- Positive attitude towards contributing to an inclusive culture and working in diverse groupsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazon 社内のビジネス課題を解決するために生まれた IT インフラストラクチャのノウハウをもとに、2006 年、アマゾン ウェブ サービス(AWS)はウェブサービスという形態で、企業を対象に IT インフラストラクチャサービスの提供を開始しました。AI/クラウドコンピューティング市場において、お客様のビジネスの成長と変革を支援する、新しいAI/クラウドジャーニーをAWSで推進してみませんか?このポジションでは、グローバルTOP2000にランクされる日本を代表する大手小売・消費財メーカー、総合商社のお客様に対して、先進的なAWSサービスの提案や実装を通じてお客様のビジネス成功に貢献し、AWSのビジネス拡大にも貢献する役割を担います。日本を代表するグローバル企業のデジタル変革を支援して世の中にインパクトのある変革をお客様と一緒に実現しましょう。Key job responsibilitiesこのポジションでは、グローバルTOP2000にランクする日本を代表する大手小売・消費財メーカー、総合商社のお客様を担当いただき、計画的に顧客企業のエグゼクティブやビジネスリーダーとのリレーションを開拓・維持し、ビジネス/IT両面の課題に対してAWSでのソリューション、価値をお届けすることで、ビジネス規模の拡大を担っていただきます。・担当企業グループにおけるビジネス規模拡大と顧客満足度の向上・アカウントプランの策定、遂行、継続的な評価・ブラッシュアップ・効率的な案件発掘やクロージングを行うためのビジネススキームの企画・担当企業グループの主要ステークホルダーとのリレーション開拓・維持・お客様のビジネスモデルや想定課題を意識したAWSの価値訴求、案件創出・案件パイプラインの維持、管理・AWSパートナー企業との連携によるビジネス拡大About the teamAWSについて: https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/#aws-jp-sales-ap#AWSJAPAN Basic Qualifications:- 10年以上のIT関連営業またはビジネス開発の経験- エンタープライズのお客様への直販経験- CxOとのエンゲージメント経験- 特定の業界に関する知識- 英語(読み書きレベル) Preferred Qualifications:- 小売・消費財メーカー、総合商社業界への営業経験またはビジネス開発経験- エンジニアリング、コンピューター、情報処理などのテクニカル・バックグラウンド- 英語でのビジネスコミュニケーション(会話)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAre you interested in building out a cloud-scale log analytics and search platform? Do you want to revolutionize the way people manage and derive insights from vast volumes of data in the cloud? Do you want to have direct and immediate impact on a large number of AWS users? Do you want to be part of a fast-growing AWS service and work in a fast paced startup style environment? Amazon Opensearch Service makes it easy to deploy, operate, and scale Opensearch for log analytics, application monitoring, full-text search, and more. Amazon Opensearch Service is a fully managed service that delivers Opensearch's easy-to-use APIs and real-time capabilities along with offering predictable performance and seamless scalability for production workloads. At AWS, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading internet companies. The Amazon Opensearch Service team is part of the rapidly growing AWS Database and Analytics group. We are customer obsessed in a highly collaborative team-oriented environment. Amazon Opensearch Service team designs, develops and operates software that allows customers to index, search and analyze documents at scale in a secure, responsive, and reliable environment. The team is tackling tough data, search and analytics problems. As we expand at a tremendous rate, we are looking for innovative engineers with a passion for data, search, analytics and distributed systems to join the team: As a Software Development Engineer on the Amazon Open search Service team, you will: . Design, develop and support a world-class search platform serving individuals and businesses of all sizes · Produce bullet-proof code that is robust, efficient and maintainable; our primary languages are Java, Python, and C/C++ . Work at the core of Opensearch and Apache Lucene open source software with opportunities to contribute to open source . Work on challenging problems in areas such as data storage, query optimization, JVM performance optimization, security, machine learning and more. · Continually challenge what exists and explore what should be changed to best meet evolving customer needs · Possess expert knowledge in large scale distributed system design and engineering best practices · Participate in setting a vision and objectives for Search Services in alignment with customer needs and market opportunities · Drive and work on algorithm and architecture design, execute and deliver results · Invent the future of search and log analytics in the cloud · Join a great group of motivated, top-notch, people and work with them to solve challenging problems in a fun, collaborative environmentAbout Us Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, East Palo Alto - 165,200.00 - 223,600.00 USD annually- Full Time
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Job DescriptionAmazon is seeking a motivated, customer-obsessed Team Lead to join our Middle Mile Sort Center operations. As a Team Lead, you are the frontline leader responsible for managing a team of 30–80+ associates during your assigned shift. You will own the safe, efficient, and high-quality execution of sortation operations — from inbound dock management through sortation to outbound dispatch — while developing your team and driving continuous improvement.This is a hands-on, floor-based leadership role. You will spend the majority of your shift on the operations floor, directly engaging with associates, monitoring performance, resolving issues in real time, and ensuring adherence to Standard Operating Procedures (SOPs).Key Responsibilities.1. Pre-Shift Planning — Review staffing, attend leadership meeting, complete area readiness checks, and review plan for volume/CPT/bagging plan.2. Start of Shift — Deliver SOS brief, verify headcount and FCLM/CALM logins within 7 min, ensure associates scanning within 5 min.3. Shift Operations — Drive TPH across IB/Sort/OB, manage CPT priorities, track quality (FL, RL - NC/NNC, BM, MD and VPM DPMO, scan compliance), monitor TOT hourly, manage labor movements, and handle exceptions.4. Safety — Conduct audits, enforce PPE/ergonomic standards, drive RIR/LTIR improvement, lead incident response and yard safety.5. People Leadership — Floor engagement, real-time coaching and feedback to the AA6. End of Shift & CI — Verify volume handoff, complete area readiness/5S, document shift handover, participate in Kaizens, and drive defect reduction.Preferred Qualification:1. Basic proficiency in Microsoft Office (Excel, Word, Outlook)2. 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience3. Speak, write, and read fluently in English4. Willingness to work flexible, rotational shifts including nights, weekends, and peak/holiday seasons5. Bachelor's degree Basic Qualifications:- Bachelor's degree- Experience in customer-facing environment, warehousing, logistics or manufacturing Preferred Qualifications:- Speak, write, and read fluently in English- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAre you interested in building out a cloud-scale log analytics and search platform? Do you want to revolutionize the way people manage and derive insights from vast volumes of data in the cloud? Do you want to have direct and immediate impact on a large number of AWS users? Do you want to be part of a fast-growing AWS service and work in a fast paced startup style environment? Amazon Opensearch Service makes it easy to deploy, operate, and scale Opensearch for log analytics, application monitoring, full-text search, and more. Amazon Opensearch Service is a fully managed service that delivers Opensearch's easy-to-use APIs and real-time capabilities along with offering predictable performance and seamless scalability for production workloads. At AWS, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading internet companies. The Amazon Opensearch Service team is part of the rapidly growing AWS Database and Analytics group. We are customer obsessed in a highly collaborative team-oriented environment. Amazon Opensearch Service team designs, develops and operates software that allows customers to index, search and analyze documents at scale in a secure, responsive, and reliable environment. The team is tackling tough data, search and analytics problems. As we expand at a tremendous rate, we are looking for innovative engineers with a passion for data, search, analytics and distributed systems to join the team: As a Software Development Engineer on the Amazon Open search Service team, you will: . Design, develop and support a world-class search platform serving individuals and businesses of all sizes · Produce bullet-proof code that is robust, efficient and maintainable; our primary languages are Java, Python, and C/C++ . Work at the core of Opensearch and Apache Lucene open source software with opportunities to contribute to open source . Work on challenging problems in areas such as data storage, query optimization, JVM performance optimization, security, machine learning and more. · Continually challenge what exists and explore what should be changed to best meet evolving customer needs · Possess expert knowledge in large scale distributed system design and engineering best practices · Participate in setting a vision and objectives for Search Services in alignment with customer needs and market opportunities · Drive and work on algorithm and architecture design, execute and deliver results · Invent the future of search and log analytics in the cloud · Join a great group of motivated, top-notch, people and work with them to solve challenging problems in a fun, collaborative environmentAbout Us Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, East Palo Alto - 165,200.00 - 223,600.00 USD annually- Full Time
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Job DescriptionAs Speed Planning Analyst for ES, you will take end-to-end ownership of network launches across your region from day one, co-owning strategic initiatives with senior leadership and exercising sound judgement to ensure launch plans are aligned with operational readiness. You will lead high-impact projects—from Nexus launches to Same Day Cycles acceleration—partnering across first mile, middle mile, and AMZL teams to drive network speed optimization and customer experience improvements.You will serve as the primary point of contact for securing all approvals, conducting Business Case Reviews, and obtaining sign-offs from DEX, STEP, and Operations Leadership across your region. The ideal candidate is a strategic thinker who thrives in ambiguity, brings strong analytical rigour, and is passionate about delivering results in a fast-paced, cross-functional environmentKey job responsibilitiesAs a Speed Planning Analyst for ES, you will take end-to-end ownership of network launches across the region from day one, co-leading strategic initiatives with senior leadership and exercising sound judgement to ensure launch plans are realistic, achievable, and aligned with operational readiness. You will lead high-impact programs including Nexus launches, Same Day Cycles acceleration, and scope extension projects, serving as the primary point of contact for securing approvals and sign-offs from Same Day, DEX, STEP, and Operations Leadership. Working cross-functionally with first mile, middle mile, and AMZL operational teams, you will drive network speed optimization, improve customer order cut-offs, and reduce delivery times across UK . You will conduct comprehensive launch readiness assessments, identifying risks and mitigation strategies ahead of go-live, while building data-driven business cases using AS IS vs. future state models that translate complex operational data into clear financial and strategic recommendations. You will present findings to senior leadership, influencing decisions with well-structured, evidence-based narratives, and continuously challenge the status quo to drive improvement across network planning processes.A day in the lifeAs a Speed Planning Analyst for ES, you will take end-to-end ownership of network launches across the region from day one, co-leading strategic initiatives with senior leadership and exercising sound judgement to ensure launch plans are realistic, achievable, and aligned with operational readiness. You will lead high-impact programs including Nexus launches, Same Day Cycles acceleration, and scope extension projects, serving as the primary point of contact for securing approvals and sign-offs from Same Day, DEX, STEP, and Operations Leadership. Working cross-functionally with first mile, middle mile, and AMZL operational teams, you will drive network speed optimization, improve customer order cut-offs, and reduce delivery times across Southern Europe. You will conduct comprehensive launch readiness assessments, identifying risks and mitigation strategies ahead of go-live, while building data-driven business cases using AS IS vs. future state models that translate complex operational data into clear financial and strategic recommendations. You will present findings to senior leadership, influencing decisions with well-structured, evidence-based narratives, and continuously challenge the status quo to drive improvement across network planning processes.About the teamThe Speed Planning Team drives network expansion and optimization across EU5, owning all Last-Mile network launches end-to-end. The team partners with senior leadership and serves as the primary point of contact for securing approvals and sign-offs from Same Day, DEX, STEP, and Operations Leadership. We lead strategic launch initiatives—including Nexus launches, Same Day Cycles, and scope extension projects—while collaborating across first mile, middle mile, and AMZL operational teams to optimize network speed, improve customer cut-offs, and enhance the delivery experience. Basic Qualifications:- Experience with program management spanning planning, execution and project delivery Preferred Qualifications:- AIAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionThe Delivery Station Liaison (DSL) team advocates for Customers from within the heart of Amazon’s Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by proactively addressing delivery issues before the customer even knows there was a problem. A Team Manager sets the vision and culture of their team by creating individual and team performance expectations and goals, maintaining a focus on improving customer satisfaction, and identifying customer impacting issues and working with stakeholders to implement solutions.Key job responsibilities• Remotely lead a team of 15-30 DSL agents.• Travel to Delivery Stations depending on the business needs (a minimum of three visits per month) to visit teams and build relationships.• Analyse performance metrics and drive performance improvements.• Represent the Voice of Customer in the Delivery Stations and solve problems preventing redelivery to customers.• Join Weekly Business Review calls with Group and Operations Managers to report on performance and share action plans where required.• Coach agents to continuously improve performance.• Audit customer contacts and take part in calibration sessions to ensure we maintain a high bar for customer interactions.• Engage with stakeholders from Amazon Logistics through reporting and regular calls.• Join regular process improvement calls with DSL agents and peers. • Drive DSL agent engagement Basic Qualifications:- Educated to Bachelor’s Degree level Leadership and people management experience.- Demonstrable experience in analyzing metrics and developing action plans based on outcomes.- Proven ability to make and implement decisions.- Experience demonstrating leadership and people management in Customer Service or customer facing roles- Work a flexible schedule including weekends, nights, and holidays- Ability to self-learn in a fast paced environment- Adaptability towards change- Prior usage of Microsoft Office including Excel using tools such as Pivot Tables and lookups.- Fluent in English. Preferred Qualifications:- Experience leading teams remotely and in a customer-facing environment.- Strong interest in hiring and developing people in their respective roles.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job Description*Please note this role IS NOT remote, but rather not tied to an Amazon corporate office*As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You serve as the Amazon expert, relying heavily on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. You May be asked to participate in overnight travel in order to execute store visits in neighboring markets, and for team meetings (conferences, trainings, team building events, etc.)Market Managers must be able to work flexible hours, including nights and weekends, 40 hours per week.As a part of the Offline Marketing and Sales team, you will support a variety of products and services, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. Our customers inspire us, and they’ve been at the heart of how we invent and evolve our products, services, displays, customer experiences and more. You will be the face of Amazon in offline retail accounts for both staff and customers, and as a team we strive to provide the best customer experience possible.Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. The devices business is one of the most innovative and fastest growing at Amazon, and every day, we invent on behalf of our customers, partners, and communities.Key job responsibilitiesIn this role you will:- Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution- Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings- Conduct sales and training during large scale events based on program / market needs- Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy- Manage travel and work expenses- Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations in stores across your market- Collect business and market insights from consumers and store associates to help influence product, feature, and channel marketing decisions- Develop professional relationships with key internal and external stakeholders i.e. Area Managers, Regional Managers, General Managers, etc.- Drive KPIs to increase sales through the offline retail channel- Achieve goals in the business areas (advocacy, compliance, metrics, trainings, coverage, team, org).- Complete daily in-store reports to document visits, including submitting digital photos- Effectively install, troubleshoot, and maintain a variety of Amazon, Ring, Blink, and eero display devices and fixtures in various national retail stores- Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders- Invent, simplify and share best practices- Manage in store product transitions and retailer communications- Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impactA day in the lifeMarket Managers rely heavily on influence without authority to drive project deliverables, improve brand advocacy, and improve the customer experience at retail stores. They foster relationships with key internal and external stakeholders at the market and district level. They serve as the Amazon, Ring, eero, and Blink product and services expert, facilitating group training events for sales associates on how to sell Amazon’s wide portfolio of devices and services. Market Managers work closely with retail partners and customers to gather insights in order to improve products and services and drive decisions at the corporate level. They ensure the Amazon in-store experience and merchandising is implemented to standard across retailers for all Amazon, Ring, eero, and Blink devices and services. About the teamThe Amazon Offline Sales & Marketing team is responsible for selling Amazon devices into physical retailers across the United States and Canada. Market Managers lead sales and marketing initiatives for Amazon and its branded products in retail locations. They are responsible for the in-store experience, fostering relationships, training at the store/district level, and promoting Amazon and its brands through customer interactions. Market Managers are focused on increasing sales of Amazon and its branded products in retail stores and educating store associates and consumers on the value of Amazon devices, accessories and Amazon in general. Basic Qualifications:- 3+ years of retail experience- 2+ years of retail sales experience- Ideal candidates will be geographically located within Sarasota or Manatee County; however, candidates residing in the greater St. Petersburg area may also be considered. The position requires efficient regional travel, so proximity to major highway access is essential. Preferred Qualifications:- 6+ years of relevant work experience in retail sales, (preferably consumer electronics) or high-tech products- Experience managing multiple retail accounts/locations- Excellent verbal and written communication skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, FL, Virtual Location - Florida - 22.00 - 32.00 USD hourly- Full Time
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Job DescriptionAmazon Web Services (AWS) is looking for a best-in-class Software Developer Engineer for the Network Health Engineering team in Sydney. This team is working in the heart of AWS global network. We are looking to hire motivated, best-in-class Software Development Engineer for our Sydney engineering team. The engineers within our team are instrumental in allowing us to drive the stability and sustainability of our next-generation networks and to discover innovative ways to and scale our network as we expand globally.The team today owns a platform which determines the health of our network and vends that information to core network systems, significantly lowering the ops burden for humans while improving the availability of the network. Software Development Engineers in this team will work closely with Network Engineering and Network Operations teams to invent new ways of operating Amazon's Next-Generation Networks.Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has experience working with large scale, enterprise class networks. They have the desire and ability to work closely with their peers and customers in a fast paced, collaborative environment. They will develop best practices and bring both a focus on operational best practice and proactive innovation to the role.This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Key job responsibilities* Design and build reusable, maintainable, and performant software consistent with Amazon standard technologies.* Develop best in class software systems for automating Amazon's network* Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes.* Deal with ambiguity, make data-driven decisions and juggle cross-organization complexity* Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products* Create and review documentation and process regarding recurring issues, new standard operating procedures and product documentation.About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Job DescriptionAmazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Services team is focused on services that emphasize campaign excellence & efficiency, creative design & performance and product & policy guidance.Our Amazon DSP team is looking for a Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based in New York City.In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers’ most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.Key job responsibilities- Independently handle complex customer issues by reproducing cases, root cause analysis, and providing prioritization input- Demonstrate deep technical expertise and advanced problem-solving for critical programmatic advertising issues- Serve as an escalation point, owning end to end resolution of the most complex, cross-organizational issues- Communicate directly with internal teams to investigate, define workarounds, and resolve defects- Provide advanced, proactive support across Amazon's advertising tech suite, including Amazon DSP (ADSP), Amazon Ad Tag (AAT), Conversion API (CAPI), Ads Data Manager (ADM), and Amazon Marketing Cloud (AMC)- Prioritize issues using case management tools based on customer impact- Contribute to training and documentation for internal and external users- Automate standard procedures through scripting and data APIs to analyze high-volume transaction data- Proactively identify solutions, communicate trends, and suggest customer experience improvements- Develop and mentor peers to enhance technical skills in programmatic advertising and troubleshooting- Drive continuous improvement and shape support strategy and technology approach- Identify emerging issues and influence product prioritization through technical investigation- Provide live troubleshooting sessions for customers Basic Qualifications:- Bachelor's degree in computer science or equivalent- Experience in technical support- 4+ years of programmatic advertising experience- Experience as a technical specialist in customer-facing roles- Experience in Database like NoSQL, or experience in SQL Server/MySQL and experience troubleshooting and debugging technical systems- Experience writing and publishing technical documents or equivalent- Experience with and deep understanding of advertising technologies (i.e., ad server, DSP) Preferred Qualifications:- 3+ years of technical troubleshooting or similar experience- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience with Microsoft Office products and applications- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership- Experience coding, scripting, automating in at least one language (e.g., Python, C, C++, Java, Ruby, or PowerShell)- Experience troubleshooting and documenting findings, or experience operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Knowledge of data analytics with tools such as Tableau, SQL, Quick-sightAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 105,100.00 - 183,900.00 USD annually- Full Time
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Job DescriptionThe Compliance Shared Services (CoSS) organization's mission is to build shared services for managing regulations. The SPIDER (Streamlining Planning, Deployment and Post-Release) team within CoSS is responsible for the technical infrastructure and tools to proactively identify and resolve issues impacting Selling Partners. SPIDER is looking for a passionate, results-oriented, operationally focused Support Engineer to support the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering. We are looking for a Support Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate is someone who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments. If you fit the profile, we would love to talk to you. Responsibilities include working with a team of support engineers, enhancing process and service improvements, monitoring and improving day-to-day operational efficiency, and being self-motivated. The role also involves driving smaller-scope development projects and building custom tools. Key job responsibilities• Diagnose and resolve production software issues across multiple products and services • Perform comprehensive troubleshooting and root cause analysis for technical challenges • Provide timely and effective support through ticket management and customer communication • Coordinate support issue handoffs within the team • Develop and contribute to a comprehensive team knowledge base • Collaborate with cross-functional teams to improve operational excellence Product and Service Ownership • Ensure adherence to service level agreements (SLAs) • Coordinate customer notifications and workflow management Basic Qualifications:- - Technical support experience- - Experience troubleshooting technical issues, including reading and analyzing logs, using dashboards, and responding to service alerts and alarms- - Demonstrated experience in Python or shell scripts, a sound understanding of web technologies.- - Strong verbal and written communication skills, with the ability to clearly explain technical issues to different audiences, including customers and leadership.- - Experience in writing technical documentation or support articles.- - Speak, write, and read fluently in English Preferred Qualifications:- Bachelor's degree in Engineering or related field.- Professional experience in Operations / Support environment.- Demonstrated skill and passion for problem solving and operational excellence.- Ability to understand, troubleshoot and describe complex technical processes and issues.- Clear and effective communication & documentation skills.- Ability to work effectively with tight deadlines in a fast-paced environment.- Proven ability to manage multiple, competing priorities simultaneously.- Proven analytical and quantitative skills (includes the ability to effectively use tools such as Excel) and an ability to analyze, migrate, solving ambiguity and fixing inconsistencies of metadata.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionWe are seeking a Sr. Customer Solutions Manager (CSM) to join our HealthTech team. In this new, highly visible role, you will be responsible for helping guide AWS customers along their multi-year journey to the cloud, ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.Our team is committed to helping industry enterprise customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.If you are excited about the prospect of using your cloud architecture experience to assist strategic global customers, tackling challenging problems, have a hand in shaping the future of cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you.You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational, and governance aspects of a successful AWS cloud journey.You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadences by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events are examples of deliverables owned by the CSM.You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.Successful candidates will have a strong technical background, be aware of details that matter, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, and successfully engage virtual teams. Your enterprise cloud experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation. Our team is customer obsessed as we support everything from day-to-day migration work to commercial product launches on AWS.Key job responsibilitiesYou will establish a deep understanding of your customer’s business vision, culture and processes, and evangelize AWS services and influence customers to adopt the right solution at the right time. Customer Solution Managers (CSM) are responsible for four focus areas:1/Accelerating AWS Adoption through consistent delivery and execution2/Identify & Align on Strategic Opportunities: CSMs and global account teams work backwards from the customer's business objectives to identify and pursue strategic cloud opportunities. These strategic cloud opportunities can include, but are not limited to, large-scale migrations, GenAI, data and analytics, digital innovation, high performance computing, product innovation, and business agility.3/Customer Enablement: The CSM will serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams.4/Implement governance structures to govern the AWS relationship and the customer’s adoption of AWS.CSMs play a critical role supporting account teams and customers from the sales process through the cloud transformation journey. CSMs are able to effectively coordinate cross-functional resources, drive disciplined project delivery, and quantify the tangible business benefits that customers realize through their cloud transformation initiatives. This holistic approach to customer engagement, coupled with the CSM's deep understanding of the Healthcare Industry and AWS capabilities, positions CSMs as trusted advisors to strategic customers. This enables the CSM to serve as a strategic advisor through every stage of the cloud journey - from initial strategy and planning to migration, modernization, and ongoing optimization.A day in the lifeAWSI HealthTech customers are rapidly expanding their relationship and footprint with AWS to better support their lines of business and customers. We create deep relationships across the C-suite and LOBs to drive strategic alignment to customer imperatives and initiatives. These strategic accounts are accelerating their cloud transformation through large scale projects leveraging AWS Services, partner solutions and systems integrators (SIs).About the teamAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams Preferred Qualifications:- PMP certification, or SCRUM/Agile, SAFe certification- Experience implementing cloud services including migrations and modernization projects or similarAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 153,600.00 - 207,800.00 USD annuallyUSA, MA, Boston - 153,600.00 - 207,800.00 USD annuallyUSA, TX, Dallas - 153,600.00 - 207,800.00 USD annuallyUSA, TX, Houston - 153,600.00 - 207,800.00 USD annuallyUSA, VA, Arlington - 153,600.00 - 207,800.00 USD annually- Full Time
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Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.The success of Amazon Leo depends on the quality, reliability, cost, manufacturability, throughput, and security of the products that you deliver. If you seek a fast-paced, dynamic environment; if you thrive on solving difficult problems where resolutions have high impact; and if you love the challenge of building something from scratch, then this role will be an ideal next career step. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.We are seeking talented mid-level integration technicians on Back half(Wed-Sun) 1st shift to execute development and production integration and test activities of the Leo satellite in final integration. Key job responsibilities - Integration and test of the Leo satellite and various complex subassemblies in a cleanroom and ESD controlled environment- Rigging and critical lifts of bulky, sensitive hardware- Use precision calibrated tools – torque wrenches, multimeters, optical inspection devices, micrometers and calipers - Read and interpret engineering drawings and technical documentation- Perform work according to procedures, specifications, and test instructions- Run functional and environmental testing on units, including some basic troubleshooting operations- Use computer software programs for running tests - Check and inspect your work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements - Collaborate with manufacturing engineers to develop and document activities, including continuous improvement opportunities- Perform other related duties, as assigned, for the purpose of ensuring an efficient, safe and effective work environmentAdditional Requirements:Willing to work all shifts, overtime and weekends as needed. Estimated shift time: 1st shift Sun-Wed 4 / 10s (6:00 am – 4:30 pm). Shifts may vary, depending on program needsAble to stand for long periods of time and perform repetitive assembly operationsAble to climb and down ladders, work in tight spaces, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this positionAble to lift at least 25 lbs. unassistedCandidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines. The starting pay for this role in Washington State is up to $33.50/hour and employees are eligible for incremental raises based on tenure. A full range of medical, financial, and/or other benefits are provided. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThe Integration Technician II will work closely with cross-functional engineering, test, quality and operations teams on both first-article hardware development and production hardware integration processes. This position requires skill and experience in a variety of areas, including mechanical assembly, avionics integration, rigging, electrical checkouts and environmental testing. In short, you will be responsible for a majority of the most critical tasks to build the Leo satellite, ensuring high quality, workmanship and safety standards are adhered to on a daily basis. Basic Qualifications:- High school diploma, or equivalent- 1+ years in a high traceability manufacturing environment, or relevant trade school certification- 1+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches)- 1+ years working with test tools and test methods that adequately validate the system- Experience reading, interpreting and working from engineering documentation and/or drawings Preferred Qualifications:- Experience working in a fast-paced, team environment- Experience working with FOD, ESD sensitive hardware and clean room requirements- Experience working with Electro-Mechanical Assembly, Final Integration, Fiber Optics/Optical and/or Harness Integration- Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environment- Experience in the aerospace industry, automotive industry, medical device industry, aviation, military or other high-reliability operating environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, WA, Kirkland - 33.00 - 33.00 USD hourly- Full Time
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Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Regional Area Maintenance Manager, you will transform workplace environments in your region by leading dynamic maintenance teams that ensure safety, efficiency, and operational excellence. In this critical role, you'll develop maintenance strategies, solve complex challenges, and create a supportive work culture that empowers technicians to perform at their best. You will blend strategic planning, hands-on problem-solving, and team leadership. You will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real-time problem resolution.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilities include but are not limited to:• You will provide leadership and mentorship to a team of service technicians and automation engineers, fostering professional growth and performance• You will ensure rigorous adherence to safety protocols and procedures during maintenance activities across your region• You will design and implement comprehensive preventative maintenance programs across your region that enhance operational efficiency, as well as manage and coordinate external contractors while maintaining high-quality service standards• You will monitor Material Handling Equipment (MHE) metrics and partner with applicable teams to address system performance issues and provide analysis across all operations• You will travel domestically up to 80% to provide escalation support and guidance within your region Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time experience- 4+ years of industrial maintenance experience- 2+ years of direct leadership/supervisory experience- 2+ years of Computerized Maintenance Management System (CMMS) experience- 2+ years of Microsoft Office products and applications experience Preferred Qualifications:- Master's degree, or Six Sigma Black Belt certification- Experience working with Material Handling Equipment (MHE) integrators- Experience maintaining material handling equipment and integrated systems- Experience in project management- Experience with statistical analysisAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Victorville - 91,800.00 - 137,700.00 USD annuallyUSA, TX, Coppell - 91,800.00 - 137,700.00 USD annuallyUSA, TX, San Marcos - 91,800.00 - 137,700.00 USD annually- Full Time
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Job DescriptionAlexa for Shopping (Rufus) is Amazon's new AI-powered shopping assistant that combines the capabilities of Rufus and Alexa+ to provide a more personalized and intelligent shopping experience. We are building the future of AI-powered commerce, where every customer interaction is conversational, personalized, and proactive. We are seeking a Director, Applied Science to lead the science vision and execution for the next-generation conversational AI platform. This leader will own the end-to-end science roadmap for a multi-agent architecture powered by large language models (LLMs), SLMs, reinforcement learning (RL), and post-training optimization to deliver the most helpful, accurate, and fastest AI shopping assistant in the industry. This is a transformational leadership role. You will lead the science that makes this possible: distilling Amazon's vast data assets into rich context, building specialized models through fine-tuning and RL that match frontier model quality at a fraction of the latency, and architecting intelligent agent routing across diverse use cases (pre-purchase, post-purchase, cross-Amazon services). The ideal candidate is deeply steeped in LLM-based architectures, post-training techniques (RLHF, DPO, fine-tuning), and multi-agent systems. They are passionate about applied science, working back from customer experience to define what matters, and building teams that ship production AI at scale. This leader will shape the science philosophy for one of Amazon's highest-visibility AI initiatives. Key job responsibilities- Define and execute the science strategy for Alexa for Shopping conversational AI platform - Lead a large, multidisciplinary organization of Applied Scientists, Research Scientists, and Machine Learning Engineers. - Architect and scale multi-agent systems - Partner with Product, Engineering, and senior leadership (including S-team) to align AI investments with long-term business goals and the vision of conversational commerce replacing traditional shopping paradigms. - Establish scientific best practices across experimentation, evaluation, model iteration, and production deployment for a high-traffic, latency-sensitive customer-facing system. - Mentor and develop senior technical leaders; foster a culture of innovation, customer obsession, and operational excellence. Basic Qualifications:- MS in Computer Science, Machine Learning, Statistics, Operations Research, or related quantitative field. - 12+ years in applied machine learning and AI - 10+ years of people management experience, including experience as a leader of leaders managing multiple science and/or engineering teams. - Demonstrated track record of building and shipping production AI/ML systems at scale with direct, measurable customer impact. Preferred Qualifications:- Ph.D. in Computer Science, Machine Learning, Statistics, Operations Research, or related quantitative field. - Deep expertise in large language models, post-training techniques (RLHF, fine-tuning, distillation), and/or multi-agent systems. - Experience defining and executing science strategy for organizations operating at the intersection of research innovation and product delivery. - Strong publication record or demonstrated thought leadership in relevant areas (LLMs, NLP, RL, conversational AI, recommendation systems). - Excellent verbal and written communication skills with the ability to influence senior executives and translate complex technical concepts for business audiences. - Deep technical judgment combined with business acumen — ability to make tradeoffs across quality, latency, cost, and customer experience. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Palo Alto - 297,500.00 - 350,000.00 USD annuallyUSA, WA, Seattle - 262,500.00 - 350,000.00 USD annually- Full Time
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Job DescriptionAmazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud. Amazon Redshift is a rapidly growing, fast, fully managed, petabyte-scale data warehouse service in the cloud. It enables customers to dramatically increase their query performance when analyzing virtually any size data set using the same SQL-based business intelligence tools they use today. No other data warehouse makes it as easy to gain new insights. With Redshift customers can query petabytes of structured and semi-structured data across their data warehouse and data lake using standard SQL.Amazon Redshift is the most popular and fastest cloud data warehouse. It is integrated with customers data lake, offers up to 3x faster performance than any other data warehouse, and costs up to 75% less than any other cloud data warehouse.Joining the Amazon Redshift team gives you the opportunity to:- Work on a disruptive product that’s still in its early stages- Solve challenging problems that will revolutionize database computing in the cloud- Build a product that will leverage the scale of resources available in the cloud- Work for a company that’s a recognized leader in the cloud computing space- Be involved in the fast growing, big data spaceWe are looking for senior database engineers that are passionate about data warehousing, and love to work with customers to help them with database design, usage patterns and performance.We expect candidates to be able to:- Demonstrate in-depth knowledge of database or data warehouse systems internals including relational database design and distributed databases/MPP architectures- Lead strategic data architecture & database design discussions with customers- Drive and oversee workload analysis, performance benchmarking and troubleshooting efforts with customers in their environments- Clearly communicate deep technical topics to customers- Influence the engineering team roadmap towards building a product that is scalable, easy to use and build on, and addresses customer needs- Conduct POC’s with customers in competitive situations- Leverage good coding/scripting skills to automate tasks and improve workload analysis mechanismsAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent- 5+ years of non-internship professional software development experience- Experience in writing complex, highly-optimized SQL queries across large datasets- Knowledge of overall system architecture, scalability, reliability, and performance in a database environment- Experience with large-scale data analytics and data warehousing Preferred Qualifications:- Experience in software development, or experience that includes strong analytical skills, attention to detail, and effective communication abilities- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiencesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, East Palo Alto - 143,500.00 - 194,200.00 USD annuallyUSA, WA, Redmond - 124,700.00 - 168,800.00 USD annually- Full Time
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Job DescriptionThe Amazon Fulfillment Technologies (AFT) Science team is seeking an exceptional Sr. Applied Scientist with strong operations research and optimization expertise to develop production solutions for one of the most complex systems in the world: Amazon's Fulfillment Network.At AFT Science, we design, build, and deploy optimization, statistics, machine learning, and GenAI/LLM solutions that power production systems running across Amazon Fulfillment Centers worldwide. We tackle a wide range of challenges throughout the network, including labor planning and staffing, pick scheduling, stow guidance, and capacity risk management. Our mission is to develop innovative, scalable, and reliable science-driven production solutions that exceed the published state of the art, enabling systems to run optimally and continuously (from every few minutes to every few hours) across our large-scale network.Key job responsibilitiesAs a Senior Applied Scientist, you will collaborate with scientists, software engineers, product managers, and operations leaders to drive the end-to-end lifecycle of optimization-driven solutions that directly impact process efficiency and associate experience in the worldwide fulfillment network.Your key responsibilities include:* Develop deep understanding and domain knowledge of operational processes, system architecture, and business requirements* Dive deep into data and code to identify opportunities for continuous improvement and disruptive new approaches* Design and develop scalable mathematical models for production systems to derive optimal or near-optimal solutions for existing and emerging challenges* Create prototypes and simulations for agile experimentation of proposed solutions* Advocate for technical solutions with business stakeholders, engineering teams, and senior leadership* Partner with software engineers to integrate prototypes into production systems* Design and execute experiments to test new or incremental solutions launched in production* Build and monitor metrics to track solution performance and business impactAbout the teamAmazon Fulfillment Technologies (AFT) designs, develops, and operates end-to-end fulfillment technology solutions that power Amazon Fulfillment Centers worldwide. AFT integrates software, science, and operational processes to optimize how inventory is received, stored, picked, packed, and shipped, enabling Amazon customers to receive the right products at the right time.AFT Science is the central science organization driving scientific solution empowering across all critical AFT charters including inbound, outbound, and labor planning. The Fulfillment Operations Research (FOR) team within AFT Science specializes in optimization, statistics, machine learning, and GenAI/LLM. The team partners closely with software engineering, product, and operations teams to deliver scalable and reliable production solutions while advancing the state of the art in optimization, machine learning, and decision science. Basic Qualifications:- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- 3+ years of building machine learning models for business application experience- 3+ years of experience building and deploying optimization models for business applications at scale- Excellent written and verbal communication skills, with the ability to convey complex technical concepts to diverse audiences Preferred Qualifications:- PhD with 6+ years of industry applied research experience and expertise in Operations Research, Optimization, ML/AI, Statistics, or an equivalent field- Demonstrated success translating research into production systems and deploying production-grade code- Proven track record of leading, mentoring, and growing scientists- Ability to thrive in a fast-paced team environment, delivering robust technical solutions with complex dependencies and cross-functional requirements- Experience in fulfillment, supply chain, logistic systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 167,100.00 - 226,100.00 USD annually- Full Time
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Job DescriptionAmazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. We're looking for a Sr. Mechanical Engineer with a background in design and analysis of secondary structure and printed circuit board assemblies (PCBA) for satellite systems. The ideal candidate has experience performing secondary structure specific design and analyses such as random vibration analysis and hand calculation sizing based on quasi-static accelerations. This is a hands-on role for a highly collaborative individual that combines technical and analytical capabilities to convert analytic trade studies to a qualified physical design, while optimizing for high volume production and meeting cross-discipline requirements. The candidate will design, analyze, and test secondary structures while ensuring all requirements are met. Responsibilities · Mechanical design and layout trades contributing to overall system architecture configuration selection, requiring knowledge and experience in understanding, collaborating and trading complex inputs from multiple other disciplines – Electrical, RF, Thermal, Dynamics, Mechanisms, Materials, Manufacturing, Assembly, and Test. · Generate detailed designs with 3D CAD assemblies/components and 2D drawings as deliverables. · Conduct static, dynamic, and modal structural analysis as needed to support design work. · Deliver efficient designs capable of high volume production throughput (DFM, DFA). · Documentation and presentation of materials for technical design reviews. · Design and support test campaigns, both development and qualification/acceptance, for space hardware.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Basic Qualifications:- 6+ years of working in mechanical engineering or equivalent experience- Experience with prototyping and implementation- Bachelor's degree in mechanical engineering or equivalent Preferred Qualifications:- Master's degree in electrical engineering, computer engineering, or equivalent- Experience working with interdisciplinary teams to execute product design from concept to production- Experience in the design of complex mechanical products and equipment at volume- Experience with NX and TeamcenterAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, REDMOND - 137,300.00 - 185,700.00 USD annually- Full Time
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Job DescriptionAmazon is on a mission to redefine the future of automation — and we're looking for exceptional talent to help lead the way. We are building the next generation of advanced robotic systems that seamlessly blend cutting-edge AI, sophisticated control systems, and novel mechanical design to create adaptable, intelligent automation solutions capable of operating safely alongside humans in dynamic, real-world environments.At Amazon, we leverage the power of machine learning, artificial intelligence, and advanced robotics to solve some of the most complex operational challenges at a scale unlike anywhere else in the world. Our fleet of robots spans hundreds of facilities globally, working in sophisticated coordination to deliver on our promise of customer excellence — and we're just getting started.As a Scientist in Robot Navigation, you will be at the forefront of this transformation — architecting and delivering navigation systems that are intelligent, safe, and scalable. You will bring deep expertise in learning-based planning and control, a strong understanding of foundation models and their application to embodied agents, and as well as have in-depth understanding of control-theoretic approaches such as model predictive control (MPC)-based trajectory planning. You will develop navigation solutions that seamlessly blend data-driven intelligence with principled control-theoretic guarantees.Our vision is bold: to build navigation systems that allow robots to move fluidly and safely through dynamic environments — understanding context, anticipating change, and adapting in real time. You will lead research that bridges the gap between cutting-edge academic advances and production grade deployment, collaborating with world-class teams pushing the boundaries of robotic autonomy, manipulation, and human-robot interaction.Join us in building the next generation of intelligent navigation systems that will define the future of autonomous robotics at scale.Key job responsibilities- Design, develop, and deploy perception algorithms for robotics systems, including object detection, segmentation, tracking, depth estimation, and scene understanding- Lead research initiatives in computer vision, sensor fusion and 3D perception- Collaborate with cross-functional teams including robotics engineers, software engineers, and product managers to define and deliver perception capabilities- Drive end-to-end ownership of ML models — from data collection and labeling strategy to training, evaluation, and deployment- Mentor junior scientists and engineers; contribute to a culture of technical excellence- Define and track key metrics to measure perception system performance in real-world environments- Publish research findings in top-tier venues (CVPR, ICCV, ECCV, ICRA, NeurIPS, etc.) and contribute to patentsA day in the life- Train ML models for deployment in simulation and real-world robots, identify and document their limitations post-deployment- Drive technical discussions within your team and with key stakeholders to develop innovative solutions to address identified limitations- Actively contribute to brainstorming sessions on adjacent topics, bringing fresh perspectives that help peers grow and succeed — and in doing so, build lasting trust across the team- Mentor team members while maintaining significant hands-on contribution to technical solutionsAbout the teamOur team is a group is a diverse group of scientists and engineers passionate about building intelligent machines. We value curiosity, rigor, and a bias for action. We believe in learning from failure and iterating quickly toward solutions that matter. Basic Qualifications:- Experience programming in Java, C++, Python or related language- PhD in Robotics, Computer Science, Electrical Engineering, Controls, or a related field- 2+ years of experience in robot navigation, motion planning, or autonomous systems- Deep expertise in learning-based approaches to navigation (e.g., imitation learning, reinforcement learning, neural motion planning, diffusion-based policies)- Strong experience with Model Predictive Control (MPC) and optimization-based planning (PyTorch, JAX, or equivalent)- Proven track record of translating research into deployed systems Preferred Qualifications:- Experience applying foundation models or large pre-trained models to robotics tasks (navigation, manipulation, or embodied AI)- Familiarity with world models, visual navigation, or vision-languageaction models- Experience with sim-to-real transfer and high-fidelity simulation environments (Isaac Sim, MuJoCo, Gazebo)- Knowledge of SLAM, localization, and mapping systems- Experience with ROS/ROS2 and real-time robotics middleware- Hands-on experience deploying navigation systems on physical robots in dynamic, real-world environments- Experience with safety-critical systems and formal verification of learned controllers- Familiarity with multi-agent coordination and fleet-level navigationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, SAN FRANCISCO - 171,600.00 - 222,200.00 USD annuallyUSA, MA, N.Reading - 142,800.00 - 193,200.00 USD annually- Full Time
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Job DescriptionAre you passionate about revolutionizing how Amazonians build rewarding careers? Join our team as we build leading-edge AI-powered learning solutions that transform professional development at scale. We're creating an ecosystem that empowers human judgment, action, and interaction to make learning and growth seamless within Amazon's unique culture.As a Software Development Engineer II, you'll work at the forefront of generative AI technology, building innovative content creation tools that operate at the S-team level. You'll architect and develop components for a revolutionary platform that records and enhances the learning experience of Amazon employees, leveraging advanced technologies including the Core Agentic AI framework. This role offers the opportunity to collaborate with education scientists, data engineers, and learning experts while solving complex problems in the AI learning space.Key job responsibilities- Design, develop, test, and deploy scalable software components for the talent development ecosystem platform, ensuring high-quality code throughout the full software development lifecycle- Build and optimize AI-based learning content creation tools using generative AI technologies and the Core Agentic AI framework, working directly with S-team level initiatives- Collaborate effectively with cross-functional teams including data engineers, data scientists, learning scientists, and education domain experts to deliver integrated solutions- Lead technical problem-solving initiatives by bringing clarity to complex challenges and designing simple, elegant solutions for distributed systems in ambiguous environments- Drive operational excellence by actively participating in code reviews, providing meaningful feedback to team members, and ensuring root cause analysis and permanent fixes for system issues Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually- Full Time
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Job DescriptionProject Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.Have you wanted an opportunity to secure an advanced satellite broadband telecom service? The Leo Security team owns the security of product and operations of Project Kuiper end-to-end. We provide the necessary infrastructure and mechanisms to ensure the security of our satellite constellation and to protect the integrity and confidentiality of our customer data. Our team drives the research & development, deployment and operation of several mission-critical security systems and mechanisms. You will work in a start-up like environment, backed by Amazon’s infrastructure to bootstrap security mechanisms, and help instill the security culture in the organization.Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesHelp us protect not only Amazon’s Project Kuiper product and environment but all of our customers as well! You will be responsible for managing a team of security engineers and technical program managers working on automated and scalable checkers and detections, as well as vulnerability management mechanism identifying and driving remediation of security issues at scale, and creating metrics to demonstrate your team’s performance. You will help set the direction for a team of security professionals that is responsible for validating security posture of all of Project Leo products and services. This role combines long term strategic planning to raise the bar on security across the enterprise with the excitement and challenge of quickly reacting to new threat scenarios.As a security engineering manager at Amazon, you will be expected to speak authoritatively on behalf of your team and your technical knowledge should demonstrate both depth and breadth. You will be responsible for your team’s organizational structure and how that team works within the context of the larger Amazon Security team. Leveraging the strengths of individual team members, delegating tasks appropriately and managing delivery of long term projects will all be critical tasks for this role. A security manager has deep knowledge in their domain and is a sought after thought leader across the organization. They have both management and technical expertise and actively participate in the organization’s planning processes.Highlights of responsibilities:* Team management, growth, and organization* Professional development of team members* Project management* Metrics and projections* Set vision, define strategy and roadmap and drive the execution of security initiatives* Recruiting* Process Improvement* Work across Amazon Security and Project Leo organizations to partner on solutionsA day in the lifeIn this role you'll lead a team of engineers and TPMs, you'll build their careers and help solve complex security problems. You'll help identify trends in the findings your team generates or processes and will work with partners to remove these bug classes at source. You influence the security strategy of partner teams to optimize security outcomes for our customers. You'll participate in hiring, development, training, and team leadership. You'll own a part of the team and will be encouraged to grow your ownership and role.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Basic Qualifications:- Bachelor's degree in Computer Science, Information Security, or a related field- Minimum of 5 years of experience in Security Engineering management- Minimum of 5 years of experience in managing or leading engineering teams- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations Preferred Qualifications:- 7+ years of Software Development or Software Development Management or Security Engineering Management experience.- Hands-on knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques.- Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts.- Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operational excellenceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Redmond - 175,100.00 - 236,900.00 USD annually


