Amazon

Job DescriptionAWS Professional Services (ProServe) is looking to hire a senior transformation leader with deep consulting and delivery pedigree and a passion for delivering measurable and lasting impact. In this role, you will own the end-to-end delivery of complex, multi-workstream AI and cloud transformation programs for APJC’s most strategic customers, translating C-suite priorities into executable strategies and tangible business outcomes.You will operate at the intersection of business strategy, technical innovation, and large-scale program execution. You will shape transformation roadmaps, navigate ambiguity, assemble high-performing delivery teams, and serve as the strategic partner on program health to senior customer and AWS executives. You will extend strategic leadership and commercial acumen to drive successful execution across complex stakeholder landscapes and realize program success.In this capacity, you will be based in Thailand and may be required to travel or be at customer sites up to 50% of the time. You will work alongside AWS technology experts and have access to AWS’s breadth of AI and Cloud services to lead efforts to design and build solutions that drive transformational business outcomes for our customers.Key job responsibilities- Own and drive the end-to-end delivery of large-scale, multi-workstream AI and cloud transformation programs- Translate customer strategic objectives into actionable roadmaps, plans, and success metrics- Chair executive steering committees, drive critical decisions, and manage escalations - Serve as a strategic advisor to C-suite executives, helping shape transformation vision and investment strategy- Own program P&L, ensuring revenue targets and margins are delivered as planned- Build, lead, and inspire high-performing, multidisciplinary delivery teams across AWS, customer, and partners - Identify and mitigate strategic risks, navigating ambiguity and driving rapid resolution across stakeholders- Establish governance frameworks, balancing agility, execution, quality, compliance, and delivery velocityAbout the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Proven track record of delivering large-scale ($20M+) digital transformation programs- Demonstrated success in building trusted C-suite relationships, and influencing and guiding executives- Ability to synthesize and communicate complex concepts to technical and business audiences- Experience developing and delivering high-impact executive communications, business cases, and narratives- Experience orchestrating delivery across complex, multi-party, and matrixed environments involving partners- Technical background with a bachelor’s degree in engineering or a related technical field Preferred Qualifications:- Scaled Agile delivery methodologies (SAFe, Scrum@Scale) and/or Project Management Professional (PMP)- Hands-on experience with AWS services, architectures, and best practices in enterprise-scale environmentsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About RBSThe RBS group in an integral part of the Amazon online product lifecycle and buying operations. The team's goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information.Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team’s primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Our team is looking for a Program Manager to help enable Cost To serve for Amazon by implementing Key business initiatives. The primary objective is to reduce Cost To Serve for Amazon and enable “Free Cash Flow” by optimizing the Cost per shipped unit economics across the supply chain systems.Why You’ll Love This Role• Impactful Leadership: You’ll lead critical projects that directly influence Amazon’s supply chain cost structure and operational performance, driving measurable results.• Strategic Influence: Collaborate across global teams, including finance, operations and technology, to shape strategies that improve operational efficiency and customer satisfaction.• Data-Driven Innovation: Leverage analytics, including cost and volume driver frameworks, to uncover insights and optimize supply chain performance.• Professional Growth: Join a supportive, fast-paced environment with access to mentorship, leadership development and opportunities to grow your career.Key Job Responsibilities• Define and Drive Business Goals: Lead strategic initiatives to reduce Cost to Serve (CtS) across key area related to shipping costs and operational inefficiencies. Own the lifecycle of these initiatives, from problem definition to solution implementation, with limited leadership direction.• Data-Driven Decision-Making: Use advanced analytics tools to uncover inefficiencies, analyze cost and volume drivers, and develop actionable solutions. Drive detailed discussions based on data insights and align cross-functional teams on high-priority initiatives.• Financial Collaboration: Partner with finance teams to validate cost models, forecast savings and ensure alignment with Amazon’s financial goals. Make trade-offs between short-term cost reductions and long-term strategic objectives to maximize financial impact.• Cross-Functional Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals.• Root Cause Analysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions to resolve complex, undefined problems effectively.• Stakeholder Engagement: Communicate effectively with senior leaders, presenting data-driven insights and recommendations to influence decision-making. Trusted to present decisions to leaders up to three tiers above level, driving alignment across diverse areas.• Scalable Solutions: Develop and implement scalable programs across geographies, incorporating regional nuances and best practices.Basic Qualifications• Bachelor’s degree in Business, Finance, Operations, Supply Chain or a related field.• 5+ years of experience in program management, with a proven track record of delivering cross-functional initiatives.• Advanced data analytics skills, including proficiency in SQL and working with large datasets.• Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics.• Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively.Preferred Qualifications• Master’s degree or MBA in Business, Finance, Operations, or a related field.• 3+ years of experience with Lean Six Sigma Black Belt or similar process improvement methodologies.• Proven success in leading global programs across diverse geographies.A Day in the LifeAs a Program Manager, you will own critical initiatives to reduce CtS. This includes:• Conducting deep dives into data to identify inefficiencies across supply chain systems, uncovering root causes and recommending actionable solutions.• Collaborating with technical and operational teams to develop scalable solutions that drive efficiency and optimize processes.• Partnering with finance to quantify cost reductions, forecast savings and align cost targets with broader business goals. This includes identifying new cost-saving strategies and refining financial KPIs to measure and track program success.• Engaging stakeholders across geographies and organizational levels, including global teams and VP-level leaders, to drive alignment and ensure program success.• Navigating ambiguity to structure undefined problems and create clarity, leveraging a strategic mindset to develop long-term solutions.• Owning data and tool management, improving analytics capabilities to deliver actionable insights and ensuring robust reporting for decision-making.• Presenting findings and strategies to senior leadership, driving alignment on key initiatives and making impactful contributions across multiple regions.Key job responsibilitiesKey job responsibilities·Responsible for defining and driving business goals.. Forming and managing cross-functional project teams to drive key programs for our customers.· Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.. Solving Business problems using technology and liaise with the technology and operational teams in identifying use cases/requirements, implementing sustainable solutions and scaling them effectively to support Defect elimination.· Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.· Takes up a business problems which are not well defined. Delivers independently with limited leadership direction.· Generally works within a VP org. Influences large customer segments, technology decisions, external entity interaction, etc. Actively mentors and develops others.· Owns a large program. Manages the lifecycle of complex initiatives. Unblocks teams & increases the speed of delivery. Makes trade-offs on short-term vs. long-term needs. Able to resolve difficult situations· Drives detailed discussions and high-level alignment. Is clear and concise in verbal and written communication. Trusted to present decisions to leaders up to 3 tiers above level. Able to communicate across an increasing diversity of areasA day in the lifeYou will own few defects to improve Cost To Serve for Amazon. Understand the systems and processes leading to those defects. You will interact with various Tech and program owners whose processes either lead to those defects or will help solve those defects. Each day, you will dive deep into Data to analyze opportunities, identify patterns and implement upstream solutions. You will use your expertise of undertaking process improvements using 'Lean Six Sigma' techniques to identify and implement process improvements. You will present data driven insights to leadership for decision making.About the teamCost to Serve (CTS) aims to identify and eliminate waste, negative experiences, and non-value activities across the end-to-end remit of supply chain and dependent workstreams that slow down resolution for our stakeholders. The primary objective is to reduce Cost To Serve for Amazon and enable “Free Cash Flow” by optimizing the Cost per shipped unit economics across the supply chain systems. Our program will support in establishing the end-to-end supply chain checkpoints on how the inventory moves inside Amazon to identify gaps, broken processes/policies to eliminate root causes of systemic difficulties rather than merely addressing symptoms, on behalf of our customers. This team will partner with internal/external stakeholders to establish the FCF/Cost to serve charter based on opportunity size and own specific unique initiatives that are beyond the existing team’s program scope. Basic Qualifications:- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About RBSThe RBS group in an integral part of the Amazon online product lifecycle and buying operations. The team's goal is to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information.Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team’s primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Our team is looking for a Program Manager to help enable Cost To serve for Amazon by implementing Key business initiatives. The primary objective is to reduce Cost To Serve for Amazon and enable “Free Cash Flow” by optimizing the Cost per shipped unit economics across the supply chain systems.Why You’ll Love This Role• Impactful Leadership: You’ll lead critical projects that directly influence Amazon’s supply chain cost structure and operational performance, driving measurable results.• Strategic Influence: Collaborate across global teams, including finance, operations and technology, to shape strategies that improve operational efficiency and customer satisfaction.• Data-Driven Innovation: Leverage analytics, including cost and volume driver frameworks, to uncover insights and optimize supply chain performance.• Professional Growth: Join a supportive, fast-paced environment with access to mentorship, leadership development and opportunities to grow your career.Key Job Responsibilities• Define and Drive Business Goals: Lead strategic initiatives to reduce Cost to Serve (CtS) across key area related to shipping costs and operational inefficiencies. Own the lifecycle of these initiatives, from problem definition to solution implementation, with limited leadership direction.• Data-Driven Decision-Making: Use advanced analytics tools to uncover inefficiencies, analyze cost and volume drivers, and develop actionable solutions. Drive detailed discussions based on data insights and align cross-functional teams on high-priority initiatives.• Financial Collaboration: Partner with finance teams to validate cost models, forecast savings and ensure alignment with Amazon’s financial goals. Make trade-offs between short-term cost reductions and long-term strategic objectives to maximize financial impact.• Cross-Functional Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals.• Root Cause Analysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions to resolve complex, undefined problems effectively.• Stakeholder Engagement: Communicate effectively with senior leaders, presenting data-driven insights and recommendations to influence decision-making. Trusted to present decisions to leaders up to three tiers above level, driving alignment across diverse areas.• Scalable Solutions: Develop and implement scalable programs across geographies, incorporating regional nuances and best practices.Basic Qualifications• Bachelor’s degree in Business, Finance, Operations, Supply Chain or a related field.• 5+ years of experience in program management, with a proven track record of delivering cross-functional initiatives.• Advanced data analytics skills, including proficiency in SQL and working with large datasets.• Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics.• Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively.Preferred Qualifications• Master’s degree or MBA in Business, Finance, Operations, or a related field.• 3+ years of experience with Lean Six Sigma Black Belt or similar process improvement methodologies.• Proven success in leading global programs across diverse geographies.A Day in the LifeAs a Program Manager, you will own critical initiatives to reduce CtS. This includes:• Conducting deep dives into data to identify inefficiencies across supply chain systems, uncovering root causes and recommending actionable solutions.• Collaborating with technical and operational teams to develop scalable solutions that drive efficiency and optimize processes.• Partnering with finance to quantify cost reductions, forecast savings and align cost targets with broader business goals. This includes identifying new cost-saving strategies and refining financial KPIs to measure and track program success.• Engaging stakeholders across geographies and organizational levels, including global teams and VP-level leaders, to drive alignment and ensure program success.• Navigating ambiguity to structure undefined problems and create clarity, leveraging a strategic mindset to develop long-term solutions.• Owning data and tool management, improving analytics capabilities to deliver actionable insights and ensuring robust reporting for decision-making.• Presenting findings and strategies to senior leadership, driving alignment on key initiatives and making impactful contributions across multiple regions.Key job responsibilitiesKey job responsibilities·Responsible for defining and driving business goals.. Forming and managing cross-functional project teams to drive key programs for our customers.· Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals.. Solving Business problems using technology and liaise with the technology and operational teams in identifying use cases/requirements, implementing sustainable solutions and scaling them effectively to support Defect elimination.· Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.· Takes up a business problems which are not well defined. Delivers independently with limited leadership direction.· Generally works within a VP org. Influences large customer segments, technology decisions, external entity interaction, etc. Actively mentors and develops others.· Owns a large program. Manages the lifecycle of complex initiatives. Unblocks teams & increases the speed of delivery. Makes trade-offs on short-term vs. long-term needs. Able to resolve difficult situations· Drives detailed discussions and high-level alignment. Is clear and concise in verbal and written communication. Trusted to present decisions to leaders up to 3 tiers above level. Able to communicate across an increasing diversity of areasA day in the lifeYou will own few defects to improve Cost To Serve for Amazon. Understand the systems and processes leading to those defects. You will interact with various Tech and program owners whose processes either lead to those defects or will help solve those defects. Each day, you will dive deep into Data to analyze opportunities, identify patterns and implement upstream solutions. You will use your expertise of undertaking process improvements using 'Lean Six Sigma' techniques to identify and implement process improvements. You will present data driven insights to leadership for decision making.About the teamCost to Serve (CTS) aims to identify and eliminate waste, negative experiences, and non-value activities across the end-to-end remit of supply chain and dependent workstreams that slow down resolution for our stakeholders. The primary objective is to reduce Cost To Serve for Amazon and enable “Free Cash Flow” by optimizing the Cost per shipped unit economics across the supply chain systems. Our program will support in establishing the end-to-end supply chain checkpoints on how the inventory moves inside Amazon to identify gaps, broken processes/policies to eliminate root causes of systemic difficulties rather than merely addressing symptoms, on behalf of our customers. This team will partner with internal/external stakeholders to establish the FCF/Cost to serve charter based on opportunity size and own specific unique initiatives that are beyond the existing team’s program scope. Basic Qualifications:- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CT, North Haven - 70,000.00 - 90,900.00 USD annually

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) is seeking a Senior Database Sales Specialist to lead strategic database adoption and migration initiatives across India's Public Sector segment. As a member of the India WWSO Specialists team, you will be responsible for driving significant revenue growth by helping the largest and most complex public sector and enterprise customers migrate from legacy commercial databases to AWS purpose-built database services.This is a senior individual contributor role requiring strategic thinking, executive relationship management, and the ability to orchestrate complex, multi-stakeholder deals. You will shape the India database GTM strategy, mentor junior specialists, and serve as the voice of the India database business to global specialist leadership.Key job responsibilities• Own and exceed AWS Database services revenue and pipeline targets for strategic India Public Sector accounts.• Develop and execute a territory strategy that maximizes database migration and modernization revenue across the India PS segment.• Lead complex, multi-quarter enterprise deals involving large-scale Oracle and SQL Server migrations, engaging C-suite and IT leadership.• Build and present executive-level business cases including TCO analysis, risk mitigation, and modernization roadmaps.• Influence India-level GTM strategy for database services - defining campaigns, target account lists, and partner motions.• Partner with Database Specialist SAs, ProServe, and Partner teams to orchestrate comprehensive migration programs.• Serve as the primary escalation point and executive sponsor for strategic database opportunities in the territory.• Collaborate with global Database GTM leadership to align India priorities with worldwide programs and investments.• Provide actionable voice-of-customer feedback to product teams on pricing, feature gaps, and competitive dynamics. Basic Qualifications:- 8+ years of technology sales, or 5+ years of technology sales experience- Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business- Experience engaging and influencing C-level executives, both business and technical- Bachelor's degree or equivalent, or experience in technology related sales, business development or equivalent- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- • Deep understanding of enterprise database landscapes, licensing models (Oracle, SQL Server), and migration economics.- • Experience selling into India Public Sector or large regulated enterprises. Preferred Qualifications:- Experience with business development work including complex agreements w/ integrators and ISVs- Knowledge of about AWS integration and usage- Associate's degree or above, or Master of Business Administration- • Experience leading database or data platform sales teams or programs.- • Deep familiarity with AWS Database portfolio: Aurora, RDS, DynamoDB, DocumentDB, Neptune, ElastiCache, MemoryDB, Keyspaces, QLDB.- • Experience with Oracle ULA/license optimization conversations and competitive displacement strategies.- • AWS certifications (Cloud Practitioner, Solutions Architect, or Database Specialty).- • Track record of mentoring sales professionals and contributing to GTM strategy.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNasz zespół ds. utrzymania ruchu i infrastruktury jest centralnym ogniwem zaangażowania firmy Amazon w innowacyjność. W miarę rozwoju i przystosowania się firmy Amazon do ciągłych zmian, zespół ten dba o to, aby wykorzystywane przez nas narzędzia i technologie również szły z duchem czasu. Mistrz utrzymania ruchu i infrastruktury pomaga nam być zawsze o krok do przodu, wdrażając najnowsze technologie i identyfikując nowe, wydajne sposoby pracy. Zwraca szczególną uwagę na nasze procesy, aby pomóc utrzymać wysokie standardy, a także wprowadza ulepszenia, aby podnieść je jeszcze wyżej. Key job responsibilitiesObowiązki- Modelowanie najlepszych praktyk w zakresie bezpiecznego użytkowania sprzętu i monitorowanie zespołów w celu zapewnienia, że wszyscy przestrzegają właściwych procesów- Śledzenie wydajności sprzętu poprzez kontrole wizualne, monitorowanie stanu technicznego i zadania związane z konserwacją zapobiegawczą oraz, w razie potrzeby, planowanie dodatkowych czynności serwisowych- Nadzorowanie techników na zmianie w celu wspierania ich rozwoju i pełnienie roli pierwszego punktu kontaktu dla inżynierów utrzymania ruchu i infrastruktury- Rozwiązywanie problemów związanych z urządzeniami w celu ograniczenia przestojów w pracy, umożliwiając jak najszybszą obsługę paczek- Udział w poszukiwaniu sposobów ciągłego usprawnienia systemów i standaryzacji procesów w całej sieci europejskiejA day in the lifeDzień z życiaOsoba na tym stanowisku zarządza zespołem na swojej zmianie, upewniając się, że odpowiedni sprzęt jest dla każdego dostępny i że działa prawidłowo. Obejmuje to monitorowanie procesów w celu zapewnienia przestrzegania przepisów i zasad oraz zagwarantowanie, że przeprowadzana jest konserwacja zapobiegawcza w celu zwiększenia niezawodności sprzętu.Biorąc pod uwagę wszystko, co obserwuje podczas swojej pracy, przedstawia sugestie dotyczące ulepszeń, aby nasze systemy były bardziej wydajne i produktywne, a następnie wdraża je w obrębie całej UE. Monitoruje również procesy za pomocą narzędzi takich jak Scada, aby zagwarantować ich wydajność, a także ściśle współpracuje ze swoim bezpośrednim przełożonym, pomagając w zadaniach administracyjnych.Osoba na tym stanowisku pracuje w jednym z naszych centrów logistycznych w systemie zmianowym, który obejmuje niektóre weekendy oraz pracę nocną. W miarę rozwoju doświadczenia w tym ekscytującym segmencie firmy Amazon otrzyma dobre przygotowanie do awansu na wyższe stanowiska. About the teamMinimalne wynagrodzenie zasadnicze dla tego stanowiska jest wskazane poniżej. Amazon kieruje się zasadą pełnego wynagrodzenia, w związku z czym oprócz wynagrodzenia zasadniczego mogą być przewidziane dodatkowe składniki wynagrodzenia, takie jak premie (w odpowiednich przypadkach). Zespół rekrutacyjny poinformuje Cię o ostatecznej kwocie wynagrodzenia zasadniczego oraz o wszystkich przysługujących dodatkowych składnikach wynagrodzenia, w zależności od umiejętności i wymagań. Dodatkowe świadczenia przysługują na warunkach obowiązujących w Spółce i obejmują m.in. plany emerytalne, dodatkowe ubezpieczenie zdrowotne, ubezpieczenie na życie, ubezpieczenie podróży służbowych, kartę MultiSport, zniżki na posiłki w stołówce firmowej, kod rabatowy dla pracowników i program (EDC/Extras) oraz Program Pomocy Pracowników (EAP – prywatne i poufne doradztwo i usługi wsparcia zdrowia i dobrego samopoczucia).Minimalne wynagrodzenie zasadnicze dla tego stanowiska wynosi 52.00 PLN za godzinę. Basic Qualifications:- Kwalifikacje techniczne- Wcześniejsze doświadczenie w roli mistrza na stanowisku technicznym- Wcześniejsze doświadczenie w pracy zarówno w zakresie elektryki, jak i mechaniki- Wcześniejsze doświadczenie w automatyzacji lub w środowisku wykorzystującym urządzenia do transportu bliskiego- Biegła znajomość języka polskiego w mowie i piśmie oraz podstawowa znajmość języka angielskiego CEFR A2- duże umiejętności w zakresie urządzeń elektrycznych i mechanicznych i co najmniej 5-letnie doświadczenie w automatyce lub złożonych środowiskach ze zmechanizowanym sprzętem do przenoszenia towarów,- solidne podstawy wiedzy w zakresie systemów kontroli opartych na sterownikach PLC,- doświadczenie w pracy z systemami CMMS (Computerized Maintenance Management Systems) przy planowaniu proaktywnych prac konserwacyjnych i rejestrowaniu zadań reaktywnych,- znajomość wskaźników całkowitej efektywności wyposażenia (OEE) i jego wydajności,- znajomość wymagań dotyczących zachowania zgodności z przepisami,- doświadczenie w pełnieniu funkcji mentora i wspieraniu rozwoju młodszych techników,- doświadczenie w zarządzaniu wykonawcami zewnętrznymi,- potwierdzona w praktyce umiejętność rozwiązywania problemów pod dużą presją,- umiejętność porozumiewania się w języku angielskim (pisemnie i ustnie) i w języku lokalnym na poziomie CEFR B2 lub wyższym,- gotowość do pracy zmianowej w środowisku całodobowym. Preferred Qualifications:- Doświadczenie w pracy z wieloma kontrahentami i w środowisku wielozakładowym- Znajomość systemów sterowania opartych na sterownikach PLC oraz wymogów dotyczących zgodności z przepisami- Doświadczenie w używaniu komputerowych systemów zarządzania utrzymaniem ruchu do planowania konserwacji zapobiegawczej i rejestrowania czynności interwencyjnych- Wykształcenie wyższe, szczególnie w dziedzinie techniki, operacji lub administracji biznesowej- potwierdzona w praktyce umiejętność nadzorowania innych osób w zespole i wpływania na ich postępowanie,- potwierdzona w praktyce umiejętność jednoczesnej realizacji kilku różnych projektów i prac oraz nadawania im priorytetów,- doświadczenie w zarządzaniu wieloma wykonawcami zewnętrznymi,- doświadczenie w pracy w środowisku wieloobiektowym.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon.com's long-term vision is to enable a seamless experience for all Amazon customers worldwide on any Amazon website or device, in any language and for any culture. This extends to make products from any market available in any market. Our team is responsible for building next generation services that will re-define international trade at Amazon. We want to improve how shoppers around the world discover and purchase global merchandise. We are building new services responsible for enhancing the international shopping experience. Our mission is to provide a one-stop shopping experience to international customers that includes: - Build solutions that reach millions of new customers all over the world, providing them with a world class shopping experience in their local language, payments, and currencies - Drive customer experience technology for supporting customers all over the world. - Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its exponential growthAbout you: You're looking for a career where you'll be able to build, to deliver, and to impress. You build solutions that reach millions of new customers all over the world. You look at problems holistically, and thrive on the intricate complexity of designing feedback loops and ecosystems. You want to work on projects where you are implementing solutions to real problems that require creative solutions and deep understanding of the problem space. You challenge yourself and others to constantly come up with better solutions. You work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue its exponential growth.About us together: We're going to enable customers from over 77 countries to purchase products on Amazon with guaranteed shipping and import duty fees. We’re going to improve this experience by making selection available across all Amazon marketplaces, so that customers can search and browse in their preferred language and currency. Along the way, we're going to face seemingly impossible problems. We're going to argue about how to solve them, and we'll work together to find a solution that is superior to each of the proposals we came in with. We'll make tough decisions, but we'll all understand why. We'll be the dream team. The ideal candidate for this space will be highly quantitative, have great judgment and passion for building a great customer experience, be inventive, and have a strong track record of delivery. You also have a pragmatic approach and iterative approach to building software: you have an ability to simplify and get things done with a demonstrated track record of building and delivering software and working effectively with external and internal teams.Questions? You may already know if you're a fit, but perhaps you're worried about technology and experience requirements? Don't be - we're looking for smart, proven, engineers; if you're the right candidate, we're flexible. A day in the lifeAbout the hiring groupJob responsibilities Basic Qualifications:- 7+ years of engineering experience- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.Providing real-time customer experience Basic Qualifications:- 1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment. Preferred Qualifications:- - Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description本ポジションは東京オフィスもしくは大阪オフィスでの勤務となります。お客様の技術的な問題を解決するのは好きですか？Amazon Web Services(AWS)の企業での利用はここ数年で急拡大し、多くの大企業がAWSをビジネスのために活用しています。そのニーズは日を追うごとに増しており、AWSのクラウドコンピューティング技術は、ビジネス拡大のために欠かせないツールとなってきています。最新のテクノロジを使ったアプリケーションアーキテクチャの改善やインテグレーションの方法をお客様に理解して頂き、企業を成功へと導くソリューションアーキテクトとして活躍することは、非常にエキサイティングです。Amazon Web Servicesを、よりクラウドのリーディングプラットフォームとして成功させるために、私たちのアーキテクトチームの一員になりませんか？本チームは電力ガス、交通（航空、鉄道）、物流、私たちの日々の生活には欠かせない「社会インフラ」を提供するお客様のテクノロジーイノベーションを支援しており、社会インフラ業界でも AWS の活用が進んでいます。たとえば、電力業界ではスマートメーターシステムがクラウド上で稼働しており、みなさまの生活を陰ながら支えています。他にも、航空業界のコンタクトセンターでは AWS の AI 技術などが活用されており業務削減や品質向上に貢献しています。社会インフラ業界担当のソリューションアーキテクトとして、社会を支えるサービスをお客様と一緒に考え、それを実現するテクノロジーの検討をドライブし、人々の生活を支える社会基盤の発展に一緒に取り組んでいきましょう。日本でのAmazon Web Services (AWS) のソリューションアーキテクトとして、あなたはAmazonのクラウドテクノロジーの考え方と幅広い利用を通して、幅広いお客様に対して洗練されたソリューション提供をリードするチャンスがあります。ソリューションアーキテクトの幅広い責任範囲には下記のようなものがあります：- 社会インフラ業界のお客様に対して、技術に確固たる軸を持ちながら、クラウド戦略・アーキテクチャ検討・技術課題に対するソリューションの提供- AWSテクノロジへの深い理解と共に、AWSプラットフォームを使ったアプリケーションやサービス構築に関する幅広い知識- ソリューションアーキテクトの理想的な候補者は、お客様訪問先でAmazonを語るに相応しい人材であり、お客様のシニアクラスな方々と議論したうえで顧客のクラウドストラテジーにインパクトを与え、クラウド戦略・クラウドジャーニーをリードします。- 技術的に確固たるバックグラウンドを持ち、お客様のソフトウェア開発者およびアーキテクトの方々と技術的な議論を交わし、ハンズオンにフィージビリティを顧客と共に取りながら、クラウドを利用した既存の移行および新しいイノベーションをリードできる必要があります。- ソリューションアーキテクトはビジネス、製品、および技術的なチャレンジに対して戦略的に考える確固たる能力が求められます。Key job responsibilities- お客様の技術インフルエンサーに対して技術的視点でAWSの価値を訴求し、クラウドジャーニーを促進- 業種業態のビジネスやワークロード要件を満たすAWSのユースケースを定義し、展開- お客様の既存および新規のビジネス成功のマイルストーンを長期的視点で定義- お客様のプロジェクト成功のために必要なパートナーのエンゲージメントやAWSサービスチームとの連携- プロジェクトの目標達成のクライテリアの定義とその遂行- プロジェクトにおいてオーナーシップを発揮し、タイムリーなデリバリ達成のために技術支援- アーキテクチャ策定における技術的な支援- ベストプラクティスを確立し、社内や社外の技術コミュニティへ発信- 業種業態に特化した事業の開発を技術的に支援A day in the life私たちは技術職として営業担当と密に連携しながら、お客様のIT部門の技術課題、業務部門のビジネス課題、そして経営上の課題に至るまで、チームにおける調査、思考、議論を繰り返し、バラエティに富む提案を行っています。そして、日本はもとより世界中にいるソリューションアーキテクトの仲間の力も借りながら、アーキテクチャの策定やデモの作成、プロトタイピングなどを通じて、具体的に実現へのステージを進めていきます。時間やスタイルは柔軟性が高く、お客様先でホワイトボーディングをすることもあれば、オンラインで打ち合わせをすることもあります。力を借りるだけでなく、あなたの専門性を用いて他のソリューションアーキテクトを支援することもあり、無数のコミュニケーションネットワークが日々生まれているダイナミックな職場です。About the team私たちは特定のお客様に対するアカウントチーム体制を構成し、顧客担当営業に加え、AWSサービスのスペシャリスト、業界のエキスパートといったAWSグローバルのリソースと連携することにより、お客様のビジネスに貢献しています。これまでのIT業界での経験に加えて、成長・拡大を続けるAWSのクラウドサービスをキャッチアップし、それを社会インフラ業界のワークロードに適用して価値を生み出すという新たなチャレンジを行っており、お客様のビジネスの成功とともに自身の貢献と成長に高い意欲を持っています。チームを構成するメンバーのキャリアは多様性に富んでおり、事業会社でのフルスタックエンジニアやSI企業でのプロジェクトリーダーやメンバーはもとより、ハードウェア系のインフラ技術者、ネットワーク技術者、アプリケーション開発者、コンサルタントなどIT業界に限らず色々な強みを持ったメンバーで構成されています。新しいメンバーの方には、コアメンバーとして活躍していただくために必要な研修プログラムに加え、チームメンバーとのOJTやロールプレイングを実施するなどクラウドサービスのプロフェッショナルとしての受け入れ体制が整っています。AWSについて: https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/#aws-jp-sa-ap#AWSJAPAN Basic Qualifications:- 設計・アーキテクチャの経験7年以上- Webサービス、分散システム、およびWebアプリケーション開発に関する知識- 開発またはテクニカルサポートの経験、あるいは構想から納品までの協働プロジェクトを推進した経験- プレゼンテーションおよびホワイトボードを活用したスキル、ならびに社内外のエグゼクティブ、IT管理者、開発者との対話に高い適応力を持つこと Preferred Qualifications:- ソリューションアーキテクトの経験、または顧客への納品実績のある複雑なソフトウェアシステムの構築経験- システムレベルのデバッグ深い経験- AWSサービスの利用経験- ミッションクリティカル環境での業務経験- ベンダー管理、RFP（提案依頼書）およびRFI（情報提供依頼書）の経験- システムの健全性管理、パフォーマンス監視、キャパシティプランニング、またはプロセス改善・自動化の管理・実施経験- ビジネス英語スキル（口頭および文書）の経験Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWork hard, have fun, make history. That's what we do every day at Amazon. Would you like to work on industry-leading real estate development projects in the logistics space? As Corporate Counsel for Real Estate, you will partner with Amazon's Real Estate and Operations teams to buy, lease, construct, launch, and manage Amazon's logistics facilities across Europe, with a focus on Germany. Our projects include:• Multi-million square feet fulfillment centers• Strategically located delivery stations• Urban and rural development sites• Specialised logistics and last mile facilitiesEach project presents unique challenges and opportunities requiring high judgment and creative problem-solving. You'll tackle dynamic, complex projects with novel legal and business issues that directly impact Amazon's ability to serve and delight our customers. Join our team and help shape the future of Amazon's physical operations network while advancing your legal career in a fast-paced, innovative environment.Key job responsibilitiesKey job responsibilities• Negotiate and draft complex real estate agreements including purchase and sale agreements, ground leases, build-to-suit leases, and development agreements as well as construction contracts.• Partner with business teams to structure real estate transactions and construction projects that meet Amazon's operational needs while managing legal and business risks.• Advise on land use, zoning and permitting strategies to support facility development.• Collaborate with cross-functional teams including Operations, Finance, Tax, and Construction to drive projects from site selection through facility launch.• Develop creative solutions to complex legal issues that arise during real estate acquisition and development.• Support post-acquisition matters including construction contracts, property management agreements, and operational issues.• Coordinate with outside counsel on specialised matters while maintaining oversight of legal strategy and costs.• Identify and mitigate legal risks in real estate transactions and development projects.• Stay current on relevant real estate laws, regulations, and other trends affecting Amazon's logistics network.• Drive continuous improvement in legal and other processes to increase efficiency and scalability across the real estate portfolio.A day in the lifeEach day brings diverse challenges to this dynamic role. One morning, you might review an urgent site acquisition while revising a complex build-to-suit agreement for a new fulfillment center. Other days see you manage multiple deals simultaneously, reviewing purchase agreements, construction contracts and answer ad hoc asset management questions, all with tight deadlines. Some days will have you advising senior leadership on an essential escalation, while others will find you utilising AI to improve efficiency and speed in our work. Throughout each day, you balance urgent matters with strategic work, directly impacting Amazon's growing operations network. Basic Qualifications:- Experience in Real Estate Law- License to practice law in Europe, US or other common law jurisdiction- Significant experience with a minimum of 6+ years of post qualification legal experience- Experience of real estate transactions and asset management in Germany Preferred Qualifications:- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership- Speak, write, and read fluently in German- Experience of a mix of corporate law firm and in-house workAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionCash / Pay on delivery is the largest instrument of choice by customers on Amazon.in (and in other similar emerging markets where we are expanding) – this despite the rapid advances in digital payments technology space. Customers continue to prefer Pay on Delivery (POD), not only because they want to pay by cash (indeed half of our COD customers pay digitally at doorstep!) – but because it solves many other needs for them – Building trust in the Amazon marketplace, peace of mind to only pay when the item is delivered, and not block money until then, ordering for friends and family who are not digitally savvy etc.There is a need to continuously shape the POD offering to make it the most customer friendly and overall more sustainable business lever for Amazon, innovating on core tech architecture and also enabling more methods to pay in cash and digitally at doorstep.We are seeking a Senior Product Manager - Technical to help transform Pay on Delivery to the most customer friendly and sustainable Payment Method. This Product Leader will partner with multi-disciplinary teams across Last Miles, Payments, Stores, Delivery experience, Payment Experience to drive product development and management for Onsite, Post-order and Doorstep CX for POD customers. Key job responsibilities• Own and drive Core POD Architecture Enhancement and Resilience• Single threaded leader to drive digital payments post order and at doorstep for POD Customers • Actively engage with leaders of other Partner teams and guide and influence the plans for POD CX transformation, scale up and efficiency.• Make high-judgment trade-offs between opportunity, resources, and sustainability• Establish scalable mechanisms for cross-team collaboration and operational excellence Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Experience across Last Mile Delivery Product Development and ManagementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin a team that offers best learning opportunities and work experience in transportation execution, supply chain and operations management. A place where you can start/restart/advance your career and progress to leadership roles at Amazon.Amazon Transportation Services (ATS) manages best-in-class surface transportation across the Amazon Supply Chain network, connecting vendors, fulfillment centers (FCs), sort centers, air gateways, and final mile delivery stations. Within ATS, the EU Middle Mile team is responsible for the linehaul movements that knit our European network together, and for the speed, cost, and reliability our customers experience as a result.We are looking for a Transportation Specialist to join the EU Middle Mile team. The role sits at the intersection of execution and program work: a typical week combines daily linehaul execution tasks with deep-dive analysis on linehaul defects, and contributions to ongoing process improvement programs that reduce those defects at the network level. If you enjoy moving between tactical problem-solving and structured analytical work and want to see your fixes show up as measurable improvements in network KPIs, this role is for you.Purview of the roleA Transportation Specialist on EU Middle Mile is accountable for the quality of linehaul execution in their scope. This means:• Owning daily execution tasks that keep linehaul movements on plan, and intervening when the plan and reality diverge.• Investigating linehaul defects, identifying root cause, and driving correction.• Contributing to defect-reduction programs by surfacing trends, scoping improvements, and partnering with upstream and downstream teams to implement changes.• The successful candidate is comfortable working with data, communicates clearly in writing and verbally, and has the judgment to know when an issue is a one-off to be resolved versus a pattern that needs a process change.Key job responsibilities• Execute daily linehaul tasks for the EU Middle Mile network, including monitoring planned vs. actual movements, validating schedules, and acting on exceptions before they impact downstream operations.• Investigate linehaul defects end-to-end: pull the data, identify root cause, correct the immediate issue, and document the pattern for follow-up and resolution.• Maintain high-standards of quality and productivity in all transactions and conversations.• Partner with cross-functional stakeholders (carriers, FCs, sort centers, scheduling, and tech teams) to facilitate the flow of information and resolve issues that affect business continuity.• Pull data from internal tools and databases to perform reporting and analysis; use the data to drive day-to-day decisions and to inform program priorities.A day in the lifeThis is an office-based role aligned to the EU Middle Mile network. A typical day blends three streams of work: handling the live execution checklist for the shift, working defects from the previous day's run to root cause and corrective action, and making progress on a defect-reduction or process-improvement workstream the team is currently driving.About the teamThe EU Middle Mile team is responsible for the linehaul backbone of Amazon's European transportation network. We move freight between vendors, fulfillment centers, sort centers, and final mile stations and we measure ourselves on how reliably, cheaply, and on-time we do it. Our team is a mix of execution specialists, analysts, and program owners working together to keep the network running today and to make it measurably better tomorrow. Basic Qualifications:- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)- Knowledge of and proficiency in Excel and SQL Preferred Qualifications:- Experience in transportation operations and industry knowledge- 1+ years of program management, logistics, operations, supply chain, transportation, or related field experience- Experience pulling data from databases (using Excel, Access, SQL and/or other data management systems)- Experience in defining and implementing process improvement initiatives using data and metrics- Prior exposure to linehaul, middle mile, or surface transportation operations.- Experience writing standard work, SOPs, or BRDs and partnering with tech or program teams to land changes.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.